{"jobs":[{"id":"3cdbb9ae-69d7-4f96-92f7-857b5eeb514c","title":"Psychiatric Complaints and Grievances Specialist","department":"Psych Services","team":"Psych Services","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-09T18:56:51.674+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/3cdbb9ae-69d7-4f96-92f7-857b5eeb514c","applyUrl":"https://jobs.ashbyhq.com/rula/3cdbb9ae-69d7-4f96-92f7-857b5eeb514c/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are hiring a Psychiatric Complaints &amp; Grievances Specialist to join our Psych Clinical Quality Team and strengthen the quality of care across Rula's psychiatric network. In this role, you'll own the clinical review and resolution of psychiatric complaints and grievances — the cases that need a clinician's judgment about the quality, safety, or appropriateness of care. You'll investigate through chart review and provider outreach, render clear and fair determinations, resolve and document each case within expected SLAa, and surface recurring patterns to Psych Quality leadership to help prevent the next issue. You'll work closely with our Psych Clinical Quality NPs, Psychiatric Patient Programs NP, and our non-clinical Psych support team — owning the complaint itself while pulling in the right partner when a case calls for it.</p><p style=\"min-height:1.5em\">You'll also carry a small direct patient-care panel (∼30% of your time), which you'll build once you have a solid command of the complaints-and-grievances pathway. Practicing within the same platform, workflows, and documentation standards as the providers you review keeps your clinical skills current and grounds every determination in real, firsthand experience.</p><p style=\"min-height:1.5em\">This is an individual-contributor role reporting to the Associate National Medical Director. It's a strong fit for an experienced PMHNP who is energized by clinical quality improvement, comfortable holding a standard under pressure, skilled at delivering direct and empathic feedback to peer clinicians, and motivated by the idea that thoughtful review can raise the quality of care for tens of thousands of Rula patients.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Active, unrestricted PMHNP license with a minimum of 3 years of outpatient psychiatric practice. <strong>Valid California DEA registration</strong>. Current Board Certification as a PMHNP (ANCC or AANP).</p></li><li><p style=\"min-height:1.5em\">3+ years of previous experience providing comprehensive psychiatric care in a fully remote telehealth setting, including familiarity with the unique clinical and safety considerations of remote practice.</p></li><li><p style=\"min-height:1.5em\">1+ years of experience in a dedicated quality improvement, chart audit, or peer coaching role, including delivering feedback or education to psychiatric providers- particularly in a 1099 or non-traditional employment model.</p></li><li><p style=\"min-height:1.5em\">Strong written and verbal communication skills, including the ability to deliver empathic, direct, and succinct feedback to peer clinicians and to hold clinical or safety standards under interpersonal or cross-functional pressure.</p></li><li><p style=\"min-height:1.5em\">Proficiency across modern EHR and clinical workflow platforms and comfort learning new systems quickly (e.g., Rula Portal, AMD, Salesforce, Airtable, Looker, Zendesk); strong technical aptitude and adaptability.</p><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p></li></ul><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Active CPHQ certification (Certified Professional in Healthcare Quality).</p></li><li><p style=\"min-height:1.5em\">Experience using AI or AI-augmented tools in clinical workflows (e.g., AI scribes, AI-assisted chart review, LLM-based workflows) and curiosity about how these tools can enhance clinical quality.</p></li><li><p style=\"min-height:1.5em\">Active PMHNP licensure in multiple states with a preference for Florida, Tennessee, Georgia, and/or New York.</p></li><li><p style=\"min-height:1.5em\">Experience contributing to clinical L&amp;D content such as writing guidance documents, templates, coaching resources, or educational materials for a clinical audience.</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are hiring a Psychiatric Complaints & Grievances Specialist to join our Psych Clinical Quality Team and strengthen the quality of care across Rula's psychiatric network. In this role, you'll own the clinical review and resolution of psychiatric complaints and grievances — the cases that need a clinician's judgment about the quality, safety, or appropriateness of care. You'll investigate through chart review and provider outreach, render clear and fair determinations, resolve and document each case within expected SLAa, and surface recurring patterns to Psych Quality leadership to help prevent the next issue. You'll work closely with our Psych Clinical Quality NPs, Psychiatric Patient Programs NP, and our non-clinical Psych support team — owning the complaint itself while pulling in the right partner when a case calls for it.\n\nYou'll also carry a small direct patient-care panel (∼30% of your time), which you'll build once you have a solid command of the complaints-and-grievances pathway. Practicing within the same platform, workflows, and documentation standards as the providers you review keeps your clinical skills current and grounds every determination in real, firsthand experience.\n\nThis is an individual-contributor role reporting to the Associate National Medical Director. It's a strong fit for an experienced PMHNP who is energized by clinical quality improvement, comfortable holding a standard under pressure, skilled at delivering direct and empathic feedback to peer clinicians, and motivated by the idea that thoughtful review can raise the quality of care for tens of thousands of Rula patients.\n\nRequired Qualifications\n\n - Active, unrestricted PMHNP license with a minimum of 3 years of outpatient psychiatric practice. Valid California DEA registration. Current Board Certification as a PMHNP (ANCC or AANP).\n\n - 3+ years of previous experience providing comprehensive psychiatric care in a fully remote telehealth setting, including familiarity with the unique clinical and safety considerations of remote practice.\n\n - 1+ years of experience in a dedicated quality improvement, chart audit, or peer coaching role, including delivering feedback or education to psychiatric providers- particularly in a 1099 or non-traditional employment model.\n\n - Strong written and verbal communication skills, including the ability to deliver empathic, direct, and succinct feedback to peer clinicians and to hold clinical or safety standards under interpersonal or cross-functional pressure.\n\n - Proficiency across modern EHR and clinical workflow platforms and comfort learning new systems quickly (e.g., Rula Portal, AMD, Salesforce, Airtable, Looker, Zendesk); strong technical aptitude and adaptability.\n   \n   Preferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Active CPHQ certification (Certified Professional in Healthcare Quality).\n\n - Experience using AI or AI-augmented tools in clinical workflows (e.g., AI scribes, AI-assisted chart review, LLM-based workflows) and curiosity about how these tools can enhance clinical quality.\n\n - Active PMHNP licensure in multiple states with a preference for Florida, Tennessee, Georgia, and/or New York.\n\n - Experience contributing to clinical L&D content such as writing guidance documents, templates, coaching resources, or educational materials for a clinical audience.\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"fc340f22-cb0e-4fe7-b9d3-103ced08cbcc","title":"Staff Software Engineer - Provider Growth & Activation","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-02T16:30:13.130+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/fc340f22-cb0e-4fe7-b9d3-103ced08cbcc","applyUrl":"https://jobs.ashbyhq.com/rula/fc340f22-cb0e-4fe7-b9d3-103ced08cbcc/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are looking for a Staff Software Engineer to join Rula’s Provider Growth, Acquisition &amp; Supply Management team. Our goal is to ensure that Rula has the right providers to meet patient demand. Access to care is fundamentally a supply problem, and our team is here to solve that by driving meaningful impact on how providers find Rula, onboard, and build sustainable and flexible practices on our platform. Our work sits at the intersection of provider experience and marketplace dynamics, increasing supply where it matters and reducing friction in how providers deliver care – so patients can find help quickly.</p><p style=\"min-height:1.5em\">As a Staff Software Engineer, you’ll play a central role in shaping this direction by bringing order to ambiguity, designing robust systems, and delivering software that directly impacts the provider experience. We’re looking for product-minded engineers who see problems, move quickly, and help the team build the right solution.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of related professional software engineering experience building scalable distributed systems</p></li><li><p style=\"min-height:1.5em\">Strong full-stack engineering experience building and maintaining production web applications, with depth in modern frontend frameworks, backend APIs, data modeling, and distributed systems</p></li><li><p style=\"min-height:1.5em\">Experience leading initiatives across multiple teams and influencing technical strategy without direct authority</p></li><li><p style=\"min-height:1.5em\">Hands-on experience using AI-assisted software development tools (such as Claude Code) as part of regular engineering workflows</p></li><li><p style=\"min-height:1.5em\">A passion for fostering a high-performing engineering culture through code reviews, technical documentation, and mentoring junior engineers</p></li><li><p style=\"min-height:1.5em\">Strong communication skills with the ability to align technical and non-technical stakeholders around a shared vision</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience building AI-powered engineering workflows, tooling, or automation that was adopted by others and measurably improved development speed or quality</p></li><li><p style=\"min-height:1.5em\">Experience driving projects end-to-end, from discovery and design through implementation, launch, and post-launch support</p></li><li><p style=\"min-height:1.5em\">Experience with Node.js, React, Typescript, Kafka, AWS, Docker, Kubernetes</p></li><li><p style=\"min-height:1.5em\">Previous experience thriving in a fast-paced, high-growth startup environment where you’ve helped scale an engineering organization</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are looking for a Staff Software Engineer to join Rula’s Provider Growth, Acquisition & Supply Management team. Our goal is to ensure that Rula has the right providers to meet patient demand. Access to care is fundamentally a supply problem, and our team is here to solve that by driving meaningful impact on how providers find Rula, onboard, and build sustainable and flexible practices on our platform. Our work sits at the intersection of provider experience and marketplace dynamics, increasing supply where it matters and reducing friction in how providers deliver care – so patients can find help quickly.\n\nAs a Staff Software Engineer, you’ll play a central role in shaping this direction by bringing order to ambiguity, designing robust systems, and delivering software that directly impacts the provider experience. We’re looking for product-minded engineers who see problems, move quickly, and help the team build the right solution.\n\nRequired Qualifications\n\n - 8+ years of related professional software engineering experience building scalable distributed systems\n\n - Strong full-stack engineering experience building and maintaining production web applications, with depth in modern frontend frameworks, backend APIs, data modeling, and distributed systems\n\n - Experience leading initiatives across multiple teams and influencing technical strategy without direct authority\n\n - Hands-on experience using AI-assisted software development tools (such as Claude Code) as part of regular engineering workflows\n\n - A passion for fostering a high-performing engineering culture through code reviews, technical documentation, and mentoring junior engineers\n\n - Strong communication skills with the ability to align technical and non-technical stakeholders around a shared vision\n\nPreferred Qualifications\n\n - Experience building AI-powered engineering workflows, tooling, or automation that was adopted by others and measurably improved development speed or quality\n\n - Experience driving projects end-to-end, from discovery and design through implementation, launch, and post-launch support\n\n - Experience with Node.js, React, Typescript, Kafka, AWS, Docker, Kubernetes\n\n - Previous experience thriving in a fast-paced, high-growth startup environment where you’ve helped scale an engineering organization\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"b82bfccb-2029-48d3-930a-93f0ab442ff7","title":"Sr. Regional Sales Manager - Healthcare","department":"Partnerships","team":"Provider Group Partnerships","employmentType":"FullTime","location":"Arizona","secondaryLocations":[{"location":"California","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":""}}},{"location":"Texas","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States"}}}],"publishedAt":"2026-10-02T14:55:05.750+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Arizona","addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/rula/b82bfccb-2029-48d3-930a-93f0ab442ff7","applyUrl":"https://jobs.ashbyhq.com/rula/b82bfccb-2029-48d3-930a-93f0ab442ff7/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are hiring a Sr. Healthcare Sales Manager to lead the field team to drive forward the Rula mission. In this role, you will lead and develop a team of Account Executives who work directly inside medical practices across the <strong>Western United States</strong>, turning provider interest into real referral partnerships that get patients into needed care. To do this, <strong>~50% travel is required</strong>. Behavioral health has historically operated in a silo, disconnected from the primary care relationships that patients trust most. This role is about changing that at the source.</p><p style=\"min-height:1.5em\">The providers your team works with are not just being asked to add a new vendor. They are being asked to see mental health differently: not as something they can hand off with a pamphlet, but as a clinical responsibility they own. Getting a patient into behavioral health care is not a nice-to-have in a quality care model. It is a need-to-have, and it is on the PCP to make it happen. Your team's job is to shift that perspective, equip providers with the tools to act on it, and hold the connection between primary care and mental health together in a way the system has never done well.</p><p style=\"min-height:1.5em\">You will be in the field coaching your team through those conversations, ensuring that every signed practice becomes an active one, and raising the standard for what patients can expect when they ask their doctor for help. This role reports directly to the Director of Provider Group Sales and sits at the core of how Rula grows.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of field sales experience selling to outpatient medical practices, with demonstrated success across multiple practice types (solo, small group, mid-market) and multi-stakeholder buying processes involving physicians, office managers, and administrators</p></li><li><p style=\"min-height:1.5em\">3+ years of direct people management with at least 3 direct reports in a field sales environment. Must include hands-on accountability for field activity metrics (visits, meetings, demos) alongside revenue outcomes, and demonstrated ability to develop and retain high-performing reps. Candidates must also be comfortable managing a distributed team remotely, including asynchronous coaching, virtual pipeline reviews, and maintaining rep engagement without daily in-person oversight</p></li><li><p style=\"min-height:1.5em\">Proven ability to drive provider behavior change beyond the point of agreement</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with in-person sales tactics in clinical settings, including lunch and learns, cold walk-ins, scheduled office visits, and rep ride-alongs</p></li><li><p style=\"min-height:1.5em\">Must reside in a state within the Pacific or Mountain time zone<strong>, with the ability to travel ~50% or more</strong> within territory for field visits, team ride-alongs, and practice-level activation support</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in behavioral health, mental health, or specialty referral sales (e.g., psychiatry, therapy, substance use treatment)</p></li><li><p style=\"min-height:1.5em\">Experience hiring, onboarding, and ramping field sales reps from scratch</p></li><li><p style=\"min-height:1.5em\">Experience at a high-growth startup or scaling healthcare technology company where process and playbook were still being built</p></li><li><p style=\"min-height:1.5em\">Familiarity with value-based care (VBC) or ACO dynamics and how they influence provider decision-making</p></li><li><p style=\"min-height:1.5em\">Proficiency with Salesforce CRM at a management level (pipeline review, rep activity tracking, reporting)</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are hiring a Sr. Healthcare Sales Manager to lead the field team to drive forward the Rula mission. In this role, you will lead and develop a team of Account Executives who work directly inside medical practices across the Western United States, turning provider interest into real referral partnerships that get patients into needed care. To do this, ~50% travel is required. Behavioral health has historically operated in a silo, disconnected from the primary care relationships that patients trust most. This role is about changing that at the source.\n\nThe providers your team works with are not just being asked to add a new vendor. They are being asked to see mental health differently: not as something they can hand off with a pamphlet, but as a clinical responsibility they own. Getting a patient into behavioral health care is not a nice-to-have in a quality care model. It is a need-to-have, and it is on the PCP to make it happen. Your team's job is to shift that perspective, equip providers with the tools to act on it, and hold the connection between primary care and mental health together in a way the system has never done well.\n\nYou will be in the field coaching your team through those conversations, ensuring that every signed practice becomes an active one, and raising the standard for what patients can expect when they ask their doctor for help. This role reports directly to the Director of Provider Group Sales and sits at the core of how Rula grows.\n\nRequired Qualifications\n\n - 7+ years of field sales experience selling to outpatient medical practices, with demonstrated success across multiple practice types (solo, small group, mid-market) and multi-stakeholder buying processes involving physicians, office managers, and administrators\n\n - 3+ years of direct people management with at least 3 direct reports in a field sales environment. Must include hands-on accountability for field activity metrics (visits, meetings, demos) alongside revenue outcomes, and demonstrated ability to develop and retain high-performing reps. Candidates must also be comfortable managing a distributed team remotely, including asynchronous coaching, virtual pipeline reviews, and maintaining rep engagement without daily in-person oversight\n\n - Proven ability to drive provider behavior change beyond the point of agreement\n\n - Hands-on experience with in-person sales tactics in clinical settings, including lunch and learns, cold walk-ins, scheduled office visits, and rep ride-alongs\n\n - Must reside in a state within the Pacific or Mountain time zone, with the ability to travel ~50% or more within territory for field visits, team ride-alongs, and practice-level activation support\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Experience in behavioral health, mental health, or specialty referral sales (e.g., psychiatry, therapy, substance use treatment)\n\n - Experience hiring, onboarding, and ramping field sales reps from scratch\n\n - Experience at a high-growth startup or scaling healthcare technology company where process and playbook were still being built\n\n - Familiarity with value-based care (VBC) or ACO dynamics and how they influence provider decision-making\n\n - Proficiency with Salesforce CRM at a management level (pipeline review, rep activity tracking, reporting)\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"a6462b97-3547-4c1a-9ae8-22a40f635fde","title":"Sr. Product Manager/Staff Product Manager - Core Experience","department":"Product and Design","team":"Product and Design","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-09-14T17:31:08.909+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/a6462b97-3547-4c1a-9ae8-22a40f635fde","applyUrl":"https://jobs.ashbyhq.com/rula/a6462b97-3547-4c1a-9ae8-22a40f635fde/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We’re hiring a Senior/Staff Product Manager to lead the core experience at Rula; focused on making it easier for people to find, start, and stay engaged with high-quality mental health care. Day-to-day, you’ll dig into data to understand consumer pain points, and collaborate with user researchers, analysts, and data scientists to uncover what drives stronger engagement and better outcomes. You’ll lead a dedicated engineering team to design, launch, and measure improvements that make a real difference in patients’ lives. This role sits at the heart of our mission; your work will directly impact thousands of people by helping them access the care they need and stay with it long enough to truly get better.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of product management experience, ideally in consumer-facing or marketplace products.</p></li><li><p style=\"min-height:1.5em\">Proven track record of owning complex, high-impact product areas and building at scale to drive meaningful business outcomes.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills and cross-functional influence: able to clearly articulate strategy, tradeoffs, and outcomes to different audiences and senior leadership.</p></li><li><p style=\"min-height:1.5em\">Strong quantitative fluency: experienced in running A/B tests at scale, partnering with data scientists on experiment design, and using causal analysis to evaluate results.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working in a two-sided marketplace, with a strong understanding of how to balance and optimize for supply and demand dynamics.</p></li><li><p style=\"min-height:1.5em\">Bachelor's degree in Computer Science, Engineering, or a similar technical field</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\n\n\nAbout the Role\n\nWe’re hiring a Senior/Staff Product Manager to lead the core experience at Rula; focused on making it easier for people to find, start, and stay engaged with high-quality mental health care. Day-to-day, you’ll dig into data to understand consumer pain points, and collaborate with user researchers, analysts, and data scientists to uncover what drives stronger engagement and better outcomes. You’ll lead a dedicated engineering team to design, launch, and measure improvements that make a real difference in patients’ lives. This role sits at the heart of our mission; your work will directly impact thousands of people by helping them access the care they need and stay with it long enough to truly get better.\n\n\n\nRequired Qualifications\n\n - 8+ years of product management experience, ideally in consumer-facing or marketplace products.\n\n - Proven track record of owning complex, high-impact product areas and building at scale to drive meaningful business outcomes.\n\n - Excellent communication skills and cross-functional influence: able to clearly articulate strategy, tradeoffs, and outcomes to different audiences and senior leadership.\n\n - Strong quantitative fluency: experienced in running A/B tests at scale, partnering with data scientists on experiment design, and using causal analysis to evaluate results.\n\n\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Experience working in a two-sided marketplace, with a strong understanding of how to balance and optimize for supply and demand dynamics.\n\n - Bachelor's degree in Computer Science, Engineering, or a similar technical field\n   \n   \n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"a6518f83-b49b-4601-98e9-ddf15e86e587","title":"Director of Organic Growth - SEO | AEO","department":"Marketing ","team":"Corporate Marketing","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-16T17:02:34.490+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/a6518f83-b49b-4601-98e9-ddf15e86e587","applyUrl":"https://jobs.ashbyhq.com/rula/a6518f83-b49b-4601-98e9-ddf15e86e587/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">Rula is fundamentally transforming mental healthcare access by seamlessly bridging the gap between quality care and insurance coverage. As Director of Organic Growth, you will steward the primary gateway to our ecosystem: our organic channels. Reporting to the Head of Brand &amp; Integrated Marketing and serving as a key member of the Brand Leadership Team, you will architect the vision, multi-year roadmap, and bottom-line revenue impact across organic search and Answer Engine Optimization (AEO) as a cohesive growth engine.</p><p style=\"min-height:1.5em\">We are navigating a generational paradigm shift from legacy SEO to AI-mediated discovery—including LLMs, AI Overviews, and conversational search environments. You will define Rula’s market position in this new era, translating category-defining strategy into high-ROI Go-To-Market execution, business cases, and scalable growth across both consumer (patient) and provider segments.</p><p style=\"min-height:1.5em\"><strong>Strategic Scope &amp; Execution</strong></p><p style=\"min-height:1.5em\">Unlocking our next phase of growth demands blending technical domain authority with a relentless experimentation culture. You and your team will steer full-funnel organic strategy—driving site architecture innovation, enterprise-grade structured data, and dominant share-of-voice in zero-click environments.</p><p style=\"min-height:1.5em\">Because organic growth at this level relies heavily on platform performance, you will act as a peer and strategic co-owner alongside Engineering, Product, and Design (EPD) leaders to identify technical investments that improve discoverability, site performance, and conversion, influencing shared roadmap priorities while respecting clear ownership boundaries.. You will also orchestrate alignment across PR, Lifecycle, Clinical, and Compliance teams—ensuring all growth mechanisms are technically robust, clinically authoritative, and fully compliant with HIPAA, WCAG, and healthcare regulatory standards.</p><p style=\"min-height:1.5em\"><strong>Leadership &amp; Commercial Accountability</strong></p><p style=\"min-height:1.5em\">As an enterprise growth leader, you will build, mentor, and scale a high-performing organic growth organization alongside an elite agency network, recruiting, developing, and retaining exceptional talent while fostering a culture of experimentation, accountability, and continuous learning. You hold direct P&amp;L accountability for growth forecasting, capital allocation, and ROI—rigorously tracking metrics from AI answer-engine market share down to CAC, LTV, and net revenue contribution. Ultimately, you will distill complex performance data into compelling executive narratives that shape C-suite decision-making and influence company-wide investments in content, product, and brand.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of experience in organic search/SEO, with progressively senior ownership of strategy and measurable business outcomes; meaningful, hands-on experience in the discipline before moving into leadership</p></li><li><p style=\"min-height:1.5em\">5+ years of people leadership experience, including building, developing, and growing a team</p></li><li><p style=\"min-height:1.5em\">8+ years of deep, experimentation-grounded expertise in technical SEO and AI-native discovery across search engines, AI Overviews, answer engines, and LLM ecosystems (AEO)</p></li><li><p style=\"min-height:1.5em\">Comfort operating in a rapidly evolving landscape where best practices are still emerging, creating new frameworks for measuring and growing AI-driven discovery.</p></li><li><p style=\"min-height:1.5em\">Experience leveraging automation, AI, and programmatic approaches to scale content creation, optimization, and experimentation while maintaining quality.</p></li><li><p style=\"min-height:1.5em\">Experience building and scaling a GTM strategy around organic channels, including making the business case for investment and defending it with data</p></li><li><p style=\"min-height:1.5em\">Strong technical fluency in site architecture, structured data, and Core Web Vitals to build credible, peer-level partnerships with Engineering and Product—shaping shared roadmaps together and driving growth priorities into collective planning without needing to write code yourself</p></li><li><p style=\"min-height:1.5em\">Experience evaluating and selecting SEO and AEO tooling and vendors at scale</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience building an AEO measurement approach or strategy from the ground up, given how new and undefined this space still is</p></li><li><p style=\"min-height:1.5em\">Familiarity with modern web technologies and search infrastructure, including JavaScript rendering, CMS architectures, APIs, schema markup, server-side rendering, edge rendering, and content delivery strategies.</p></li><li><p style=\"min-height:1.5em\">A visible point of view in the SEO/AEO space — through speaking, writing, or industry community involvement</p></li><li><p style=\"min-height:1.5em\">Category experience in high-consideration or emotionally sensitive purchase category and/or healthcare, digital health</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nRula is fundamentally transforming mental healthcare access by seamlessly bridging the gap between quality care and insurance coverage. As Director of Organic Growth, you will steward the primary gateway to our ecosystem: our organic channels. Reporting to the Head of Brand & Integrated Marketing and serving as a key member of the Brand Leadership Team, you will architect the vision, multi-year roadmap, and bottom-line revenue impact across organic search and Answer Engine Optimization (AEO) as a cohesive growth engine.\n\nWe are navigating a generational paradigm shift from legacy SEO to AI-mediated discovery—including LLMs, AI Overviews, and conversational search environments. You will define Rula’s market position in this new era, translating category-defining strategy into high-ROI Go-To-Market execution, business cases, and scalable growth across both consumer (patient) and provider segments.\n\nStrategic Scope & Execution\n\nUnlocking our next phase of growth demands blending technical domain authority with a relentless experimentation culture. You and your team will steer full-funnel organic strategy—driving site architecture innovation, enterprise-grade structured data, and dominant share-of-voice in zero-click environments.\n\nBecause organic growth at this level relies heavily on platform performance, you will act as a peer and strategic co-owner alongside Engineering, Product, and Design (EPD) leaders to identify technical investments that improve discoverability, site performance, and conversion, influencing shared roadmap priorities while respecting clear ownership boundaries.. You will also orchestrate alignment across PR, Lifecycle, Clinical, and Compliance teams—ensuring all growth mechanisms are technically robust, clinically authoritative, and fully compliant with HIPAA, WCAG, and healthcare regulatory standards.\n\nLeadership & Commercial Accountability\n\nAs an enterprise growth leader, you will build, mentor, and scale a high-performing organic growth organization alongside an elite agency network, recruiting, developing, and retaining exceptional talent while fostering a culture of experimentation, accountability, and continuous learning. You hold direct P&L accountability for growth forecasting, capital allocation, and ROI—rigorously tracking metrics from AI answer-engine market share down to CAC, LTV, and net revenue contribution. Ultimately, you will distill complex performance data into compelling executive narratives that shape C-suite decision-making and influence company-wide investments in content, product, and brand.\n\nRequired Qualifications\n\n - 10+ years of experience in organic search/SEO, with progressively senior ownership of strategy and measurable business outcomes; meaningful, hands-on experience in the discipline before moving into leadership\n\n - 5+ years of people leadership experience, including building, developing, and growing a team\n\n - 8+ years of deep, experimentation-grounded expertise in technical SEO and AI-native discovery across search engines, AI Overviews, answer engines, and LLM ecosystems (AEO)\n\n - Comfort operating in a rapidly evolving landscape where best practices are still emerging, creating new frameworks for measuring and growing AI-driven discovery.\n\n - Experience leveraging automation, AI, and programmatic approaches to scale content creation, optimization, and experimentation while maintaining quality.\n\n - Experience building and scaling a GTM strategy around organic channels, including making the business case for investment and defending it with data\n\n - Strong technical fluency in site architecture, structured data, and Core Web Vitals to build credible, peer-level partnerships with Engineering and Product—shaping shared roadmaps together and driving growth priorities into collective planning without needing to write code yourself\n\n - Experience evaluating and selecting SEO and AEO tooling and vendors at scale\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Experience building an AEO measurement approach or strategy from the ground up, given how new and undefined this space still is\n\n - Familiarity with modern web technologies and search infrastructure, including JavaScript rendering, CMS architectures, APIs, schema markup, server-side rendering, edge rendering, and content delivery strategies.\n\n - A visible point of view in the SEO/AEO space — through speaking, writing, or industry community involvement\n\n - Category experience in high-consideration or emotionally sensitive purchase category and/or healthcare, digital health\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"30f6551a-c008-407c-a8c4-ac0369e82098","title":"Sr. Product Designer","department":"Product and Design","team":"Product and Design","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-27T17:21:56.055+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/30f6551a-c008-407c-a8c4-ac0369e82098","applyUrl":"https://jobs.ashbyhq.com/rula/30f6551a-c008-407c-a8c4-ac0369e82098/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We're seeking a Sr. Product Designer to join Rula's Provider Team—a group dedicated to helping providers deliver exceptional mental health care. You'll design the tools therapists use every day, streamlining administrative work and building intelligent experiences that help them make informed clinical decisions, focusing on what matters most: their patients.</p><p style=\"min-height:1.5em\">This role is ideal for a designer who thrives in ambiguity, enjoys taking 0→1 products from concept to execution, and brings a high level of ownership to every stage of the design process. You'll be expected to proactively identify opportunities, think strategically about the future of care delivery, and deliver polished, thoughtfully crafted experiences that leverage AI strategically in close partnership with Product, Engineering, Clinical, and Research.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of professional experience in Product Design with a strong portfolio demonstrating shipped products.</p></li><li><p style=\"min-height:1.5em\">Demonstrated success designing and optimizing multi-step workflows for productivity tools, operations platforms, or business software, with a clear track record of reducing task friction and driving measurable gains in workflow efficiency.</p></li><li><p style=\"min-height:1.5em\">Experience collaborating cross-functionally with product, engineering, operations, and (ideally) compliance or policy partners.</p></li><li><p style=\"min-height:1.5em\">Mastery of Figma for end-to-end product design, prototyping, and system-level thinking.</p></li><li><p style=\"min-height:1.5em\">Strong communication skills; able to articulate tradeoffs clearly and document workflow logic for cross-functional alignment.</p></li><li><p style=\"min-height:1.5em\">Ownership orientation with extensive experience owning product design from problem space to feature delivery and evolution</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working in high-trust, platform domains including healthcare, fintech, and enterprise systems</p></li><li><p style=\"min-height:1.5em\">Experience designing for business or practice management teams with dynamic, complex workflows.</p></li><li><p style=\"min-height:1.5em\">Comfort translating ambiguous problems into lightweight, AI-enabled experiences</p></li><li><p style=\"min-height:1.5em\">Experience conducting user research with business or practice owners to uncover workflow friction.</p></li><li><p style=\"min-height:1.5em\">Experience contributing to or building enterprise-grade design systems</p></li><li><p style=\"min-height:1.5em\">Familiarity with accessibility requirements for finance/healthcare experiences</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe're seeking a Sr. Product Designer to join Rula's Provider Team—a group dedicated to helping providers deliver exceptional mental health care. You'll design the tools therapists use every day, streamlining administrative work and building intelligent experiences that help them make informed clinical decisions, focusing on what matters most: their patients.\n\nThis role is ideal for a designer who thrives in ambiguity, enjoys taking 0→1 products from concept to execution, and brings a high level of ownership to every stage of the design process. You'll be expected to proactively identify opportunities, think strategically about the future of care delivery, and deliver polished, thoughtfully crafted experiences that leverage AI strategically in close partnership with Product, Engineering, Clinical, and Research.\n\nRequired Qualifications\n\n - 5+ years of professional experience in Product Design with a strong portfolio demonstrating shipped products.\n\n - Demonstrated success designing and optimizing multi-step workflows for productivity tools, operations platforms, or business software, with a clear track record of reducing task friction and driving measurable gains in workflow efficiency.\n\n - Experience collaborating cross-functionally with product, engineering, operations, and (ideally) compliance or policy partners.\n\n - Mastery of Figma for end-to-end product design, prototyping, and system-level thinking.\n\n - Strong communication skills; able to articulate tradeoffs clearly and document workflow logic for cross-functional alignment.\n\n - Ownership orientation with extensive experience owning product design from problem space to feature delivery and evolution\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Experience working in high-trust, platform domains including healthcare, fintech, and enterprise systems\n\n - Experience designing for business or practice management teams with dynamic, complex workflows.\n\n - Comfort translating ambiguous problems into lightweight, AI-enabled experiences\n\n - Experience conducting user research with business or practice owners to uncover workflow friction.\n\n - Experience contributing to or building enterprise-grade design systems\n\n - Familiarity with accessibility requirements for finance/healthcare experiences\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"f9a905bb-e477-4679-923f-ba8aada1b9de","title":"Principal AI Engineer - Personalization and Recommendation","department":"Engineering","team":"Data Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-08-25T18:38:34.427+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/f9a905bb-e477-4679-923f-ba8aada1b9de","applyUrl":"https://jobs.ashbyhq.com/rula/f9a905bb-e477-4679-923f-ba8aada1b9de/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">At Rula, this role owns the applied AI and ML solutions that determine what, how, and how well AI shows up across mental healthcare. The focus isn’t on isolated prototypes, but on building production-grade AI systems that directly power patient-provider matching, clinical workflows, and patient engagement. While your immediate focus will be driving search ranking, relevance, and patient-provider matching, your broader scope encompasses our overarching personalization and recommendation strategies, alongside directing the foundational ML platforms that support them at scale.</p><p style=\"min-height:1.5em\">You’ll operate where applied research, system architecture, and real-world clinical constraints meet. The work spans developing advanced recommendation engines and retrieval models, applying NLP and generative AI to clinical workflows, setting technical standards for AI safety, and making principal decisions about how machine learning is introduced into a high-stakes environment. The goal is simple but hard: leverage applied AI—from intelligent matching and deep personalization to broader AI solutions—to make care more accessible and effective without compromising trust or outcomes.</p><p style=\"min-height:1.5em\">This is a deeply hands-on role with real technical ownership. You’ll develop and fine-tune models (e.g., Learning-to-Rank, embeddings, recommendation algorithms, and LLMs), design both product-facing AI architectures and core ML infrastructure, unblock complex engineering problems, and act as a technical multiplier for engineers working across product surfaces. Success here means shipping applied AI features that tangibly improve match quality and the user experience, while simultaneously building scalable, durable AI foundations that others can build on confidently.</p><p style=\"min-height:1.5em\">The opportunity is less about chasing the AI frontier for its own sake and more about shaping how applied ML responsibly becomes part of everyday mental healthcare. You will set the direction not just for our immediate relevance and recommendation systems, but for how the entire AI ecosystem—from infrastructure to advanced clinical applications—evolves to actively improve patient outcomes over time.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of software engineering, including 7+ years of experience designing and scaling distributed systems, and 5+ years building and deploying production-grade ML applications.</p></li><li><p style=\"min-height:1.5em\">5+ years of deep, hands-on experience building and optimizing search, ranking, relevance, or recommendation engines at scale (e.g., Learning-to-Rank, collaborative filtering, deep recommender systems, semantic vector search)</p></li><li><p style=\"min-height:1.5em\">5+ years of strong programming experience in Python and at least one backend language (preferably TypeScript, Java, or Go), combined with 2+ years of experience building AI-powered products using foundation models (OpenAI, Anthropic, Gemini) and LLM integration patterns (RAG, agents, etc.)</p></li><li><p style=\"min-height:1.5em\">Strong proven track record working with both traditional search/retrieval infrastructure (e.g., Elasticsearch, OpenSearch) and modern vector databases (e.g., Pinecone, Weaviate, FAISS, Milvus)</p></li><li><p style=\"min-height:1.5em\">3+ years of experience with MLOps, data pipelines, and rigorous evaluation systems (offline metrics like NDCG/MAP, online A/B testing), with a demonstrated ability to define technical strategy and guide the broader AI/ML infrastructure ecosystem</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience architecting secure and compliant AI solutions in regulated environments (HIPAA, GDPR, etc.).</p></li><li><p style=\"min-height:1.5em\">Familiarity with human-in-the-loop systems and clinical decision support frameworks.</p></li><li><p style=\"min-height:1.5em\">Experience designing evaluation pipelines for human alignment, factual accuracy, or model interpretability.</p></li><li><p style=\"min-height:1.5em\">Contributions to open-source AI frameworks or applied research in NLP, healthcare AI, or GenAI safety.</p></li><li><p style=\"min-height:1.5em\">Experience contributing to early-stage team growth (0 → 1)</p></li><li><p style=\"min-height:1.5em\">Experience leading or mentoring engineering teams in AI, ML platform, or applied research domains</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nAt Rula, this role owns the applied AI and ML solutions that determine what, how, and how well AI shows up across mental healthcare. The focus isn’t on isolated prototypes, but on building production-grade AI systems that directly power patient-provider matching, clinical workflows, and patient engagement. While your immediate focus will be driving search ranking, relevance, and patient-provider matching, your broader scope encompasses our overarching personalization and recommendation strategies, alongside directing the foundational ML platforms that support them at scale.\n\nYou’ll operate where applied research, system architecture, and real-world clinical constraints meet. The work spans developing advanced recommendation engines and retrieval models, applying NLP and generative AI to clinical workflows, setting technical standards for AI safety, and making principal decisions about how machine learning is introduced into a high-stakes environment. The goal is simple but hard: leverage applied AI—from intelligent matching and deep personalization to broader AI solutions—to make care more accessible and effective without compromising trust or outcomes.\n\nThis is a deeply hands-on role with real technical ownership. You’ll develop and fine-tune models (e.g., Learning-to-Rank, embeddings, recommendation algorithms, and LLMs), design both product-facing AI architectures and core ML infrastructure, unblock complex engineering problems, and act as a technical multiplier for engineers working across product surfaces. Success here means shipping applied AI features that tangibly improve match quality and the user experience, while simultaneously building scalable, durable AI foundations that others can build on confidently.\n\nThe opportunity is less about chasing the AI frontier for its own sake and more about shaping how applied ML responsibly becomes part of everyday mental healthcare. You will set the direction not just for our immediate relevance and recommendation systems, but for how the entire AI ecosystem—from infrastructure to advanced clinical applications—evolves to actively improve patient outcomes over time.\n\nRequired Qualifications\n\n - 10+ years of software engineering, including 7+ years of experience designing and scaling distributed systems, and 5+ years building and deploying production-grade ML applications.\n\n - 5+ years of deep, hands-on experience building and optimizing search, ranking, relevance, or recommendation engines at scale (e.g., Learning-to-Rank, collaborative filtering, deep recommender systems, semantic vector search)\n\n - 5+ years of strong programming experience in Python and at least one backend language (preferably TypeScript, Java, or Go), combined with 2+ years of experience building AI-powered products using foundation models (OpenAI, Anthropic, Gemini) and LLM integration patterns (RAG, agents, etc.)\n\n - Strong proven track record working with both traditional search/retrieval infrastructure (e.g., Elasticsearch, OpenSearch) and modern vector databases (e.g., Pinecone, Weaviate, FAISS, Milvus)\n\n - 3+ years of experience with MLOps, data pipelines, and rigorous evaluation systems (offline metrics like NDCG/MAP, online A/B testing), with a demonstrated ability to define technical strategy and guide the broader AI/ML infrastructure ecosystem\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Experience architecting secure and compliant AI solutions in regulated environments (HIPAA, GDPR, etc.).\n\n - Familiarity with human-in-the-loop systems and clinical decision support frameworks.\n\n - Experience designing evaluation pipelines for human alignment, factual accuracy, or model interpretability.\n\n - Contributions to open-source AI frameworks or applied research in NLP, healthcare AI, or GenAI safety.\n\n - Experience contributing to early-stage team growth (0 → 1)\n\n - Experience leading or mentoring engineering teams in AI, ML platform, or applied research domains\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"ab97133b-3d3d-4802-8202-e3c37f48c09e","title":"Integration Engineer - Workato","department":"Engineering","team":"Business Systems","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-11-03T17:03:34.364+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/ab97133b-3d3d-4802-8202-e3c37f48c09e","applyUrl":"https://jobs.ashbyhq.com/rula/ab97133b-3d3d-4802-8202-e3c37f48c09e/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are hiring a Integration Engineer to own the automation that connects the systems Rula runs on. Workato sits between Salesforce, Zendesk, and the tools our operations teams use every day, so the work has a direct line to real outcomes for providers and patients. Day to day, you will build automations that remove manual work for operations teams, investigate why an integration failed and make sure it fails visibly going forward, and find the places where a process is more expensive or more fragile than it needs to be. You will work alongside Technical Program Managers, Salesforce Administrators, and developers on the Business Systems team, with real ownership of the platform and room to shape how we use automation to reduce manual work across the company.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years of hands-on experience building and maintaining enterprise integrations in Workato, or a comparable platform (e.g., MuleSoft, Boomi, Tray.io).</p></li><li><p style=\"min-height:1.5em\">Direct experience administering Salesforce or working as the primary integration owner in close partnership with a Salesforce team.</p></li><li><p style=\"min-height:1.5em\">Demonstrated hands-on experience troubleshooting production integration failures, diagnosing root causes, and building robust error handling and monitoring.</p></li><li><p style=\"min-height:1.5em\">Working knowledge of REST APIs, JSON, webhooks, authentication mechanisms, and external ID matching between disparate systems.</p></li><li><p style=\"min-height:1.5em\">Proven track record of identifying manual or inefficient operational processes and delivering automated solutions with measurable results.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Official Workato Certification.</p></li><li><p style=\"min-height:1.5em\">Prior experience serving as the sole or primary administrator owning an enterprise integration platform.</p></li><li><p style=\"min-height:1.5em\">Strong data architecture foundation, including defining and enforcing system-of-record boundaries across integrated systems.</p></li><li><p style=\"min-height:1.5em\">Self-directed mindset with demonstrated ability to own and drive a platform with minimal day-to-day supervision.</p></li><li><p style=\"min-height:1.5em\">Strong familiarity with Salesforce data architecture, including standard/custom objects, relationships, and external lookup keys.</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\n\n\nAbout the Role\n\nWe are hiring a Integration Engineer to own the automation that connects the systems Rula runs on. Workato sits between Salesforce, Zendesk, and the tools our operations teams use every day, so the work has a direct line to real outcomes for providers and patients. Day to day, you will build automations that remove manual work for operations teams, investigate why an integration failed and make sure it fails visibly going forward, and find the places where a process is more expensive or more fragile than it needs to be. You will work alongside Technical Program Managers, Salesforce Administrators, and developers on the Business Systems team, with real ownership of the platform and room to shape how we use automation to reduce manual work across the company.\n\n\n\nRequired Qualifications\n\n - 2+ years of hands-on experience building and maintaining enterprise integrations in Workato, or a comparable platform (e.g., MuleSoft, Boomi, Tray.io).\n\n - Direct experience administering Salesforce or working as the primary integration owner in close partnership with a Salesforce team.\n\n - Demonstrated hands-on experience troubleshooting production integration failures, diagnosing root causes, and building robust error handling and monitoring.\n\n - Working knowledge of REST APIs, JSON, webhooks, authentication mechanisms, and external ID matching between disparate systems.\n\n - Proven track record of identifying manual or inefficient operational processes and delivering automated solutions with measurable results.\n\n\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Official Workato Certification.\n\n - Prior experience serving as the sole or primary administrator owning an enterprise integration platform.\n\n - Strong data architecture foundation, including defining and enforcing system-of-record boundaries across integrated systems.\n\n - Self-directed mindset with demonstrated ability to own and drive a platform with minimal day-to-day supervision.\n\n - Strong familiarity with Salesforce data architecture, including standard/custom objects, relationships, and external lookup keys.\n   \n   \n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"7eebb402-3215-4d71-9850-fd35f3da3b4f","title":"Sr. Data Engineer","department":"Engineering","team":"Data Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-06-29T22:00:14.450+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/7eebb402-3215-4d71-9850-fd35f3da3b4f","applyUrl":"https://jobs.ashbyhq.com/rula/7eebb402-3215-4d71-9850-fd35f3da3b4f/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">This role will enable analytics teams at Rula to leverage AI against internal data in a secure and compliant manner. As an individual contributor, you will partner with analytics, marketing, and product teams to understand their data needs and build the systems that allow AI applications to access trusted data at scale. You will help define the standards, infrastructure, and governance that power AI-driven experiences across the company, ensuring data remains reliable, secure, and easy to use. This role will have a direct impact on how Rula uses AI to improve decision-making and operational efficiency.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4+ years of experience in data engineering, software engineering, or a related field, including ownership of production data pipelines and systems.</p></li><li><p style=\"min-height:1.5em\">Strong proficiency in Python and SQL.</p></li><li><p style=\"min-height:1.5em\">Experience designing and maintaining scalable data pipelines, data models, and data platforms.</p></li><li><p style=\"min-height:1.5em\">Experience translating business requirements into technical designs and delivering solutions in partnership with technical and non-technical stakeholders.</p></li><li><p style=\"min-height:1.5em\">Experience independently driving projects from design through production deployment and operational support.</p></li><li><p style=\"min-height:1.5em\">Experience implementing data security, governance, or access control practices for sensitive data.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with large language models (LLMs), semantic layers, model context protocols (MCPs), or related technologies.</p></li><li><p style=\"min-height:1.5em\">Experience with cloud-based data platforms such as Snowflake, AWS, Spark, Kafka, Iceberg, or similar technologies.</p></li><li><p style=\"min-height:1.5em\">Experience using infrastructure-as-code tools such as Terraform.</p></li><li><p style=\"min-height:1.5em\">Experience working under HIPAA or other regulated environments.</p></li><li><p style=\"min-height:1.5em\">Experience designing data architectures that enable large language models (LLMs) to securely access and reason over enterprise data.</p></li><li><p style=\"min-height:1.5em\">Experience in influencing technical direction, establishing engineering standards, and mentoring other engineers.</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nThis role will enable analytics teams at Rula to leverage AI against internal data in a secure and compliant manner. As an individual contributor, you will partner with analytics, marketing, and product teams to understand their data needs and build the systems that allow AI applications to access trusted data at scale. You will help define the standards, infrastructure, and governance that power AI-driven experiences across the company, ensuring data remains reliable, secure, and easy to use. This role will have a direct impact on how Rula uses AI to improve decision-making and operational efficiency.\n\nRequired Qualifications\n\n - 4+ years of experience in data engineering, software engineering, or a related field, including ownership of production data pipelines and systems.\n\n - Strong proficiency in Python and SQL.\n\n - Experience designing and maintaining scalable data pipelines, data models, and data platforms.\n\n - Experience translating business requirements into technical designs and delivering solutions in partnership with technical and non-technical stakeholders.\n\n - Experience independently driving projects from design through production deployment and operational support.\n\n - Experience implementing data security, governance, or access control practices for sensitive data.\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Experience with large language models (LLMs), semantic layers, model context protocols (MCPs), or related technologies.\n\n - Experience with cloud-based data platforms such as Snowflake, AWS, Spark, Kafka, Iceberg, or similar technologies.\n\n - Experience using infrastructure-as-code tools such as Terraform.\n\n - Experience working under HIPAA or other regulated environments.\n\n - Experience designing data architectures that enable large language models (LLMs) to securely access and reason over enterprise data.\n\n - Experience in influencing technical direction, establishing engineering standards, and mentoring other engineers.\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"cdf9a8c5-4820-4acf-a80e-faab2d1404a0","title":"Director of Revenue Strategy & Planning","department":"Partnerships","team":"Revenue Operations","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-09-09T21:46:59.390+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/cdf9a8c5-4820-4acf-a80e-faab2d1404a0","applyUrl":"https://jobs.ashbyhq.com/rula/cdf9a8c5-4820-4acf-a80e-faab2d1404a0/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We’re hiring a Director of Revenue Strategy &amp; Planning to own the operating model for one of Rula’s core B2B business units. This role sits within Revenue Operations and partners closely with Sales, Marketing, Product, and Finance.</p><p style=\"min-height:1.5em\">You’ll design how we grow: building the plan, modeling targets and capacity, defining the sales funnel, and turning performance data into clear decisions about where to focus. In practice, that means helping us move a promising B2B motion from “growth” to “scale” by sharpening ICP, improving economics, and making sure the team has a plan they trust and can execute against.</p><p style=\"min-height:1.5em\">The ideal candidate has deep experience in B2B or B2B2C go-to-market strategy and sales/revenue operations, is comfortable working with small to medium-sized businesses, and enjoys switching from detailed modeling work to executive-level storytelling.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of experience across revenue functions, with 5+ specifically in Sales Ops, RevOps, Strategy, or related GTM roles in B2B or B2B2C businesses</p></li><li><p style=\"min-height:1.5em\">Demonstrated expertise building and owning GTM plans (targets, quotas, territories, coverage models, or RoE) for SMB and Mid-Market sales teams</p></li><li><p style=\"min-height:1.5em\">Strong analytical skills; with an ability to derive insights from raw data, build/maintain forecasting models, understand funnel dynamics, and lead / co-lead pipeline reviews</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication, including experience creating executive-ready narratives and decks and translating trade-offs to non-technical audiences</p></li><li><p style=\"min-height:1.5em\">Experience working cross-functionally with Sales, Marketing, Finance, and Product to land GTM decisions</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of people management experience</p></li><li><p style=\"min-height:1.5em\">Experience with B2B healthcare GTM motions</p></li><li><p style=\"min-height:1.5em\">Prior work in a multi-channel GTM environment (e.g., inbound + outbound + partner / alliances)</p></li><li><p style=\"min-height:1.5em\">Experience in a startup or high-growth, agile environment with shifting priorities</p></li><li><p style=\"min-height:1.5em\">Expertise with Salesforce (or equivalent CRM) and basic BI tools (e.g. Looker, Tableau, Hex, PowerBI)</p></li><li><p style=\"min-height:1.5em\">Experience supporting or running ICP tests and translating results into coverage or playbook changes</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe’re hiring a Director of Revenue Strategy & Planning to own the operating model for one of Rula’s core B2B business units. This role sits within Revenue Operations and partners closely with Sales, Marketing, Product, and Finance.\n\nYou’ll design how we grow: building the plan, modeling targets and capacity, defining the sales funnel, and turning performance data into clear decisions about where to focus. In practice, that means helping us move a promising B2B motion from “growth” to “scale” by sharpening ICP, improving economics, and making sure the team has a plan they trust and can execute against.\n\nThe ideal candidate has deep experience in B2B or B2B2C go-to-market strategy and sales/revenue operations, is comfortable working with small to medium-sized businesses, and enjoys switching from detailed modeling work to executive-level storytelling.\n\nRequired Qualifications\n\n - 10+ years of experience across revenue functions, with 5+ specifically in Sales Ops, RevOps, Strategy, or related GTM roles in B2B or B2B2C businesses\n\n - Demonstrated expertise building and owning GTM plans (targets, quotas, territories, coverage models, or RoE) for SMB and Mid-Market sales teams\n\n - Strong analytical skills; with an ability to derive insights from raw data, build/maintain forecasting models, understand funnel dynamics, and lead / co-lead pipeline reviews\n\n - Excellent written and verbal communication, including experience creating executive-ready narratives and decks and translating trade-offs to non-technical audiences\n\n - Experience working cross-functionally with Sales, Marketing, Finance, and Product to land GTM decisions\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - 3+ years of people management experience\n\n - Experience with B2B healthcare GTM motions\n\n - Prior work in a multi-channel GTM environment (e.g., inbound + outbound + partner / alliances)\n\n - Experience in a startup or high-growth, agile environment with shifting priorities\n\n - Expertise with Salesforce (or equivalent CRM) and basic BI tools (e.g. Looker, Tableau, Hex, PowerBI)\n\n - Experience supporting or running ICP tests and translating results into coverage or playbook changes\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"bf49ca33-70a6-4632-bf37-1f814e0c2830","title":"Salesforce Architect","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-09-12T00:27:22.489+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/bf49ca33-70a6-4632-bf37-1f814e0c2830","applyUrl":"https://jobs.ashbyhq.com/rula/bf49ca33-70a6-4632-bf37-1f814e0c2830/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are hiring a Salesforce Architect to support the team that builds the systems behind how Rula connects people to mental health care. You will design how information about patients, clinicians, and insurance moves between Salesforce and the tools our operations teams rely on — working directly with the people who use those systems, and building some of the hardest parts yourself. The team is small enough that your decisions are visible and lasting, and the work is close to the outcome: patients matched to a therapist sooner, clinicians licensed and seeing patients faster, and care teams spending their time on people rather than on software.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years building on Salesforce, including at least 2 years as the person accountable for design decisions on a large or complex implementation — not only configuring what someone else specified.</p></li><li><p style=\"min-height:1.5em\">Hands-on ability to write, review, and debug Salesforce code and automation, and to judge when a problem should be solved with code versus configuration versus not in Salesforce at all.</p></li><li><p style=\"min-height:1.5em\">Experience designing how Salesforce exchanges data with other systems, including how those connections are secured, monitored, and recovered when they fail.</p></li><li><p style=\"min-height:1.5em\">Experience designing data models that hold up over time, and deciding which system should own which information when several systems touch the same data.</p></li><li><p style=\"min-height:1.5em\">A track record of explaining technical tradeoffs to people who don't work in technology, and getting agreement on a direction from teams with competing priorities.</p></li><li><p style=\"min-height:1.5em\">Experience setting technical standards that other people follow — through design review, documentation, or mentoring — rather than only doing the work yourself.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Expertise in multi-instance Salesforce implementations with an understanding of Health and Data Cloud / Data 360</p></li><li><p style=\"min-height:1.5em\">Experience working in HIPAA-compliant or regulated environments with a strong understanding of data security best practices.</p></li><li><p style=\"min-height:1.5em\">Experience using version-controlled, automated deployment tooling for Salesforce, and improving a release process.</p></li><li><p style=\"min-height:1.5em\">Experience deciding whether to build, configure, or buy, and living with the results of those decisions over several years.</p></li><li><p style=\"min-height:1.5em\">Experience mentoring administrators, analysts, or developers and watching their judgment improve as a result.</p></li><li><p style=\"min-height:1.5em\">Salesforce certifications relevant to architecture or development.</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are hiring a Salesforce Architect to support the team that builds the systems behind how Rula connects people to mental health care. You will design how information about patients, clinicians, and insurance moves between Salesforce and the tools our operations teams rely on — working directly with the people who use those systems, and building some of the hardest parts yourself. The team is small enough that your decisions are visible and lasting, and the work is close to the outcome: patients matched to a therapist sooner, clinicians licensed and seeing patients faster, and care teams spending their time on people rather than on software.\n\nRequired Qualifications\n\n - 7+ years building on Salesforce, including at least 2 years as the person accountable for design decisions on a large or complex implementation — not only configuring what someone else specified.\n\n - Hands-on ability to write, review, and debug Salesforce code and automation, and to judge when a problem should be solved with code versus configuration versus not in Salesforce at all.\n\n - Experience designing how Salesforce exchanges data with other systems, including how those connections are secured, monitored, and recovered when they fail.\n\n - Experience designing data models that hold up over time, and deciding which system should own which information when several systems touch the same data.\n\n - A track record of explaining technical tradeoffs to people who don't work in technology, and getting agreement on a direction from teams with competing priorities.\n\n - Experience setting technical standards that other people follow — through design review, documentation, or mentoring — rather than only doing the work yourself.\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Expertise in multi-instance Salesforce implementations with an understanding of Health and Data Cloud / Data 360\n\n - Experience working in HIPAA-compliant or regulated environments with a strong understanding of data security best practices.\n\n - Experience using version-controlled, automated deployment tooling for Salesforce, and improving a release process.\n\n - Experience deciding whether to build, configure, or buy, and living with the results of those decisions over several years.\n\n - Experience mentoring administrators, analysts, or developers and watching their judgment improve as a result.\n\n - Salesforce certifications relevant to architecture or development.\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"6e12bb1c-a5cf-4940-aab2-0313d9728c9c","title":"Sr. Credentialing & Enrollment Specialist","department":"Operations","team":"Provider Credentialing & Enrollment","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-20T18:45:00.205+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/6e12bb1c-a5cf-4940-aab2-0313d9728c9c","applyUrl":"https://jobs.ashbyhq.com/rula/6e12bb1c-a5cf-4940-aab2-0313d9728c9c/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">At Rula, we’re on a mission to make mental health care more accessible by streamlining the path for Providers to begin seeing patients as quickly and efficiently as possible. As a Sr. Credentialing &amp; Enrollment Specialist, you’ll play a critical role in shaping and scaling the systems that support our rapid growth.</p><p style=\"min-height:1.5em\">In this role, you will contribute directly to improving the Provider experience by ensuring timely and accurate credentialing and enrollment. Whether you’re scoping enrollment requirements for new payer implementations, submitting applications, or guiding Providers through each step of the process, your work will have a meaningful, tangible impact. You’ll collaborate closely with cross-functional teams to support new payer launches and share operational insights. Additionally, you’ll help educate and support our credentialing and enrollment associates as new processes and payers are introduced. If you’re passionate about simplifying complex information and making a meaningful impact, this role is for you.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of experience within the healthcare setting, working with or for health insurance plans, networks, or credentialing verification organizations</p></li><li><p style=\"min-height:1.5em\">2+ years of experience enrolling providers with regional or national payers</p></li><li><p style=\"min-height:1.5em\">Experience working collaboratively across teams cross-functionally (Account Delivery or Provider Success)</p></li><li><p style=\"min-height:1.5em\">Experience developing, documenting, and optimizing new processes into easy-to-understand documentation</p></li><li><p style=\"min-height:1.5em\">Proficiency in spreadsheets (Excel / Google Sheets) and CRM / ticketing platforms (Salesforce, Zendesk), with a demonstrated ability to quickly adapt to and learn new software (e.g., Airtable, Certify)</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working in a fast-paced environment, such as a startup or large healthcare system</p></li><li><p style=\"min-height:1.5em\">Experience enrolling providers with regional or national payers (preferably behavioral health)</p></li><li><p style=\"min-height:1.5em\">Familiarity with CAQH, NPPES, CMS, &amp; NCQA requirements</p></li><li><p style=\"min-height:1.5em\">Experience working with a Credentials Verification Organization (CVO)</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nAt Rula, we’re on a mission to make mental health care more accessible by streamlining the path for Providers to begin seeing patients as quickly and efficiently as possible. As a Sr. Credentialing & Enrollment Specialist, you’ll play a critical role in shaping and scaling the systems that support our rapid growth.\n\nIn this role, you will contribute directly to improving the Provider experience by ensuring timely and accurate credentialing and enrollment. Whether you’re scoping enrollment requirements for new payer implementations, submitting applications, or guiding Providers through each step of the process, your work will have a meaningful, tangible impact. You’ll collaborate closely with cross-functional teams to support new payer launches and share operational insights. Additionally, you’ll help educate and support our credentialing and enrollment associates as new processes and payers are introduced. If you’re passionate about simplifying complex information and making a meaningful impact, this role is for you.\n\nRequired Qualifications\n\n - 3+ years of experience within the healthcare setting, working with or for health insurance plans, networks, or credentialing verification organizations\n\n - 2+ years of experience enrolling providers with regional or national payers\n\n - Experience working collaboratively across teams cross-functionally (Account Delivery or Provider Success)\n\n - Experience developing, documenting, and optimizing new processes into easy-to-understand documentation\n\n - Proficiency in spreadsheets (Excel / Google Sheets) and CRM / ticketing platforms (Salesforce, Zendesk), with a demonstrated ability to quickly adapt to and learn new software (e.g., Airtable, Certify)\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Experience working in a fast-paced environment, such as a startup or large healthcare system\n\n - Experience enrolling providers with regional or national payers (preferably behavioral health)\n\n - Familiarity with CAQH, NPPES, CMS, & NCQA requirements\n\n - Experience working with a Credentials Verification Organization (CVO)\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"10e60c67-c0c4-4dc5-9b68-d13b07422668","title":"Staff Software Engineer - Patient Onboarding","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-09-15T19:21:27.826+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/10e60c67-c0c4-4dc5-9b68-d13b07422668","applyUrl":"https://jobs.ashbyhq.com/rula/10e60c67-c0c4-4dc5-9b68-d13b07422668/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are seeking a Staff Software Engineer to join Rula’s Patient Onboarding team, which owns the journey from a person’s first interaction with Rula through registration, insurance verification, and successfully getting started with care. You’ll be a hands-on technical leader, writing code while leading complex initiatives across product areas, improving the foundations our team builds on, and helping other engineers move faster through strong technical direction and modern AI-enabled development practices.</p><p style=\"min-height:1.5em\">Our collaborative team moves quickly, works closely with Product, Design, and Analytics, and gives engineers meaningful ownership over both what we build and how we build it. This role offers the opportunity to improve a critical part of Rula’s patient experience while shaping the systems and engineering practices that help us connect more people to care.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of professional software engineering experience, including experience operating at Staff-level scope or leading complex initiatives across multiple teams or systems.</p></li><li><p style=\"min-height:1.5em\">Strong full-stack engineering experience building and maintaining production web applications, with depth in modern frontend frameworks, backend APIs, data modeling, and distributed systems.</p></li><li><p style=\"min-height:1.5em\">Demonstrated experience leading technically complex projects from problem definition through design, implementation, launch, and production support.</p></li><li><p style=\"min-height:1.5em\">Experience working on high-impact user journeys such as onboarding, checkout, registration, eligibility, payments, marketplaces, or other conversion-critical workflows.</p></li><li><p style=\"min-height:1.5em\">Demonstrated experience influencing technical direction across functions or teams, including communicating tradeoffs and driving alignment with Product, Design, Data, or other engineering teams.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience using AI-assisted software development tools (such as Claude Code) as part of regular engineering workflows.</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience building AI-powered engineering workflows, tooling, or automation that was adopted by others and measurably improved development speed or quality.</p></li><li><p style=\"min-height:1.5em\">Experience in healthcare, insurance, fintech, or another regulated domain where reliability, privacy, and complex business rules materially influence system design.</p></li><li><p style=\"min-height:1.5em\">Experience using product, operational, or funnel data to identify technical opportunities and evaluate whether engineering investments produced the intended outcome.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to improve engineering leverage across a small team through tooling, documentation, shared architecture, or reducing concentrated system knowledge</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\n\n\nAbout the Role\n\nWe are seeking a Staff Software Engineer to join Rula’s Patient Onboarding team, which owns the journey from a person’s first interaction with Rula through registration, insurance verification, and successfully getting started with care. You’ll be a hands-on technical leader, writing code while leading complex initiatives across product areas, improving the foundations our team builds on, and helping other engineers move faster through strong technical direction and modern AI-enabled development practices.\n\nOur collaborative team moves quickly, works closely with Product, Design, and Analytics, and gives engineers meaningful ownership over both what we build and how we build it. This role offers the opportunity to improve a critical part of Rula’s patient experience while shaping the systems and engineering practices that help us connect more people to care.\n\n\n\nRequired Qualifications\n\n - 8+ years of professional software engineering experience, including experience operating at Staff-level scope or leading complex initiatives across multiple teams or systems.\n\n - Strong full-stack engineering experience building and maintaining production web applications, with depth in modern frontend frameworks, backend APIs, data modeling, and distributed systems.\n\n - Demonstrated experience leading technically complex projects from problem definition through design, implementation, launch, and production support.\n\n - Experience working on high-impact user journeys such as onboarding, checkout, registration, eligibility, payments, marketplaces, or other conversion-critical workflows.\n\n - Demonstrated experience influencing technical direction across functions or teams, including communicating tradeoffs and driving alignment with Product, Design, Data, or other engineering teams.\n\n - Hands-on experience using AI-assisted software development tools (such as Claude Code) as part of regular engineering workflows.\n   \n   \n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Experience building AI-powered engineering workflows, tooling, or automation that was adopted by others and measurably improved development speed or quality.\n\n - Experience in healthcare, insurance, fintech, or another regulated domain where reliability, privacy, and complex business rules materially influence system design.\n\n - Experience using product, operational, or funnel data to identify technical opportunities and evaluate whether engineering investments produced the intended outcome.\n\n - Demonstrated ability to improve engineering leverage across a small team through tooling, documentation, shared architecture, or reducing concentrated system knowledge\n   \n   \n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"2c32a914-28de-4c32-84d9-89f71a5a39f2","title":"Staff Software Engineer - Referrals & Conversions","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-01T22:25:00.926+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/2c32a914-28de-4c32-84d9-89f71a5a39f2","applyUrl":"https://jobs.ashbyhq.com/rula/2c32a914-28de-4c32-84d9-89f71a5a39f2/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We’re looking for a Staff Software Engineer to join our Partnerships Referrals &amp; Conversions engineering team. This team is focused on managing patient referrals including building scalable referral pathways for partners and referral-centric patient experiences. You will build and evolve systems behind referral management, partner data management, and patient booking experiences.</p><p style=\"min-height:1.5em\">As a Staff Engineer, you’ll play a central role in shaping this direction by bringing order to ambiguity, designing durable systems, and delivering software that directly impacts how partners refer patients to Rula and how those patients experience care. As a technical leader, you’ll partner with your Engineering Manager, working closely with product managers, designers, and other engineers to align technical decisions enabling Rula to deliver mental health care to our partners’ members. Beyond your own contributions, you’ll amplify the effectiveness of the team by mentoring engineers, unblocking peers, and raising the technical bar across Rula. We’re looking for product-minded engineers who see problems, move quickly, and help the team build the right solution quickly.</p><p style=\"min-height:1.5em\">We expect engineers on this team to leverage AI-assisted development tools, including Claude Code, as a natural part of their workflow, not as a novelty. You’re fluent with these tools and are keeping up with the developing landscape, forming opinions on where they add value and how to get the best out of them to improve velocity and decrease time-to-value.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of related professional experience</p></li><li><p style=\"min-height:1.5em\">Deep understanding of modern application design architecture, good API design patterns, security, performance, and scaling.</p></li><li><p style=\"min-height:1.5em\">Experience designing and evolving system architectures with the ability to weigh tradeoffs and choose a suitable approach for the problem at hand.</p></li><li><p style=\"min-height:1.5em\">Proven ability to lead complex technical projects across teams, shaping scope, estimates, and execution while aligning technical decisions with business goals.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills and the ability to build positive relationships with partners and stakeholders</p></li><li><p style=\"min-height:1.5em\">Fluent with AI-assisted development tools (Claude Code, etc.) and able to articulate both where they accelerate delivery and where they introduce risk or require human judgment.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor’s degree in Computer Science, related field, or comparable work experience.</p></li><li><p style=\"min-height:1.5em\">Familiarity with modern infrastructure and tooling.</p></li><li><p style=\"min-height:1.5em\">Experience with distributed systems development, especially using an event-based paradigm.</p></li><li><p style=\"min-height:1.5em\">Experience building systems to interface or directly integrate with 3rd parties.</p></li><li><p style=\"min-height:1.5em\">Comfortable troubleshooting complex production issues and advocating for reliability improvements.</p></li><li><p style=\"min-height:1.5em\">Prior experience in early-stage and/or high-growth startup environments and comfortable navigating ambiguity while influencing evolving roadmaps.</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe’re looking for a Staff Software Engineer to join our Partnerships Referrals & Conversions engineering team. This team is focused on managing patient referrals including building scalable referral pathways for partners and referral-centric patient experiences. You will build and evolve systems behind referral management, partner data management, and patient booking experiences.\n\nAs a Staff Engineer, you’ll play a central role in shaping this direction by bringing order to ambiguity, designing durable systems, and delivering software that directly impacts how partners refer patients to Rula and how those patients experience care. As a technical leader, you’ll partner with your Engineering Manager, working closely with product managers, designers, and other engineers to align technical decisions enabling Rula to deliver mental health care to our partners’ members. Beyond your own contributions, you’ll amplify the effectiveness of the team by mentoring engineers, unblocking peers, and raising the technical bar across Rula. We’re looking for product-minded engineers who see problems, move quickly, and help the team build the right solution quickly.\n\nWe expect engineers on this team to leverage AI-assisted development tools, including Claude Code, as a natural part of their workflow, not as a novelty. You’re fluent with these tools and are keeping up with the developing landscape, forming opinions on where they add value and how to get the best out of them to improve velocity and decrease time-to-value.\n\nRequired Qualifications\n\n - 8+ years of related professional experience\n\n - Deep understanding of modern application design architecture, good API design patterns, security, performance, and scaling.\n\n - Experience designing and evolving system architectures with the ability to weigh tradeoffs and choose a suitable approach for the problem at hand.\n\n - Proven ability to lead complex technical projects across teams, shaping scope, estimates, and execution while aligning technical decisions with business goals.\n\n - Excellent communication skills and the ability to build positive relationships with partners and stakeholders\n\n - Fluent with AI-assisted development tools (Claude Code, etc.) and able to articulate both where they accelerate delivery and where they introduce risk or require human judgment.\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Bachelor’s degree in Computer Science, related field, or comparable work experience.\n\n - Familiarity with modern infrastructure and tooling.\n\n - Experience with distributed systems development, especially using an event-based paradigm.\n\n - Experience building systems to interface or directly integrate with 3rd parties.\n\n - Comfortable troubleshooting complex production issues and advocating for reliability improvements.\n\n - Prior experience in early-stage and/or high-growth startup environments and comfortable navigating ambiguity while influencing evolving roadmaps.\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"5a94baa3-348b-486b-a5f3-921307e746e2","title":"Engineering Manager - AI/ML","department":"Engineering","team":"Data Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-09-21T19:41:38.282+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/5a94baa3-348b-486b-a5f3-921307e746e2","applyUrl":"https://jobs.ashbyhq.com/rula/5a94baa3-348b-486b-a5f3-921307e746e2/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are seeking an Engineering Manager for AI/ML to enable Rula’s AI Engineering team through technical leadership across both applied product capabilities and foundational ML platforms. This person will be responsible for guiding a highly AI-native group of Senior and Staff engineers to rapidly deliver user-facing features such as transcript summarization and search relevance, while simultaneously architecting our core AI/ML infrastructure such as feature store and AI observability platform. This person will apply a balance of strong execution speed, Radical Candor in their coaching, and rigorous clinical safety sense to ensure our solutions and models scale safely. You will be at the vanguard of Rula's AI engineering, shaping a culture of high talent density and driving technological synergy that directly transforms how mental healthcare is delivered and experienced.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of professional software engineering and machine learning experience, including 5+ years designing, scaling, and deploying distributed backend systems in cloud environments (AWS, GCP, etc.)</p></li><li><p style=\"min-height:1.5em\">3+ years of direct engineering management experience, with a proven track record of hiring, retaining, and directly managing high-performing Senior and Staff-level engineers.</p></li><li><p style=\"min-height:1.5em\">3+ years of experience technically leading or building core ML infrastructure, such as feature stores, MLOps pipelines, model deployment systems, or AI observability platforms.</p></li><li><p style=\"min-height:1.5em\">2+ years of experience directing or developing production-grade applied AI features, specifically focusing on LLM integrations (e.g., NLP, transcript summarization, RAG) or search, ranking, and relevance engines</p></li><li><p style=\"min-height:1.5em\">Proven operational track record of concurrently managing the delivery of both user-facing product features and backend infrastructure platform work across multiple production release cycles.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Regulated Industry Experience: Experience shipping advanced AI systems in high-stakes, regulated environments (such as HealthTech or FinTech), with a proven ability to balance rigorous privacy, compliance (e.g., HIPAA), and safety standards without grinding engineering velocity to a halt.</p></li><li><p style=\"min-height:1.5em\">Advanced AI Evaluation Expertise: Deep, hands-on experience designing rigorous, production-ready evaluation frameworks for LLMs—combining automated metrics, LLM-as-a-judge, and Human-in-the-Loop (HITL) processes specifically aimed at mitigating hallucinations and bias in mission-critical applications.</p></li><li><p style=\"min-height:1.5em\">AI-Augmented Engineering Philosophy: A strongly defined, practiced philosophy on using AI to multiply engineering output. We are looking for someone who doesn't just build AI, but actively deploys cutting-edge AI dev tools (e.g., coding agents, advanced IDE integrations, automated testing bots) to push an already high-performing team to hyper-efficiency.</p></li><li><p style=\"min-height:1.5em\">Framework for Dual-Mandate Prioritization: Nuanced experience and a clear, communicable framework for managing the specific tension between short-term product delivery and long-term platform investments, demonstrating exactly how they prioritize technical debt and infrastructure scaling against aggressive feature sprints.</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are seeking an Engineering Manager for AI/ML to enable Rula’s AI Engineering team through technical leadership across both applied product capabilities and foundational ML platforms. This person will be responsible for guiding a highly AI-native group of Senior and Staff engineers to rapidly deliver user-facing features such as transcript summarization and search relevance, while simultaneously architecting our core AI/ML infrastructure such as feature store and AI observability platform. This person will apply a balance of strong execution speed, Radical Candor in their coaching, and rigorous clinical safety sense to ensure our solutions and models scale safely. You will be at the vanguard of Rula's AI engineering, shaping a culture of high talent density and driving technological synergy that directly transforms how mental healthcare is delivered and experienced.\n\nRequired Qualifications\n\n - 8+ years of professional software engineering and machine learning experience, including 5+ years designing, scaling, and deploying distributed backend systems in cloud environments (AWS, GCP, etc.)\n\n - 3+ years of direct engineering management experience, with a proven track record of hiring, retaining, and directly managing high-performing Senior and Staff-level engineers.\n\n - 3+ years of experience technically leading or building core ML infrastructure, such as feature stores, MLOps pipelines, model deployment systems, or AI observability platforms.\n\n - 2+ years of experience directing or developing production-grade applied AI features, specifically focusing on LLM integrations (e.g., NLP, transcript summarization, RAG) or search, ranking, and relevance engines\n\n - Proven operational track record of concurrently managing the delivery of both user-facing product features and backend infrastructure platform work across multiple production release cycles.\n\nPreferred Qualifications\n\n - Regulated Industry Experience: Experience shipping advanced AI systems in high-stakes, regulated environments (such as HealthTech or FinTech), with a proven ability to balance rigorous privacy, compliance (e.g., HIPAA), and safety standards without grinding engineering velocity to a halt.\n\n - Advanced AI Evaluation Expertise: Deep, hands-on experience designing rigorous, production-ready evaluation frameworks for LLMs—combining automated metrics, LLM-as-a-judge, and Human-in-the-Loop (HITL) processes specifically aimed at mitigating hallucinations and bias in mission-critical applications.\n\n - AI-Augmented Engineering Philosophy: A strongly defined, practiced philosophy on using AI to multiply engineering output. We are looking for someone who doesn't just build AI, but actively deploys cutting-edge AI dev tools (e.g., coding agents, advanced IDE integrations, automated testing bots) to push an already high-performing team to hyper-efficiency.\n\n - Framework for Dual-Mandate Prioritization: Nuanced experience and a clear, communicable framework for managing the specific tension between short-term product delivery and long-term platform investments, demonstrating exactly how they prioritize technical debt and infrastructure scaling against aggressive feature sprints.\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"6a13267b-3f5c-4284-a79f-e87b89f471bc","title":"Sr. Staff Engineer - Applied AI, Patient","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-09-22T17:34:46.627+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/6a13267b-3f5c-4284-a79f-e87b89f471bc","applyUrl":"https://jobs.ashbyhq.com/rula/6a13267b-3f5c-4284-a79f-e87b89f471bc/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We're hiring a Sr. Staff Engineer – Applied AI, Patient to help Patient Engineering build and scale AI/ML-powered patient experiences across areas such as matching, ranking, recommendations, onboarding, and personalization.</p><p style=\"min-height:1.5em\">Rula is at an important stage in its ML journey. We already have ML models and pipelines powering product experiences, with additional capabilities under development. At the same time, much of the engineering foundation required to develop, deploy, evaluate, and operate ML consistently at scale is still ahead of us.</p><p style=\"min-height:1.5em\">This is a deeply hands-on technical leadership role. You'll develop and improve production models and AI-powered systems, build critical capabilities needed by Patient Engineering, and partner closely with Rula's ML team on shared infrastructure, models, standards, and architectural decisions.</p><p style=\"min-height:1.5em\">You won't own a single model or product surface. You'll go where the highest-leverage Applied AI problems are—developing models, building reusable capabilities, improving existing systems, or determining whether a problem is best solved with custom ML, a foundation model/AI service, deterministic software, or a hybrid approach.</p><p style=\"min-height:1.5em\">Success means enabling Patient Engineering to build better intelligent experiences while creating a strong technical partnership with Rula's ML team—resulting in better models, reusable capabilities, and faster, higher-quality delivery of AI/ML-powered patient experiences.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of software and/or ML engineering experience, including significant experience designing, building, deploying, and operating production ML systems with measurable product or business impact. Particularly Python, with experience building scalable systems and personally writing and reviewing production-quality code.</p></li><li><p style=\"min-height:1.5em\">Deep hands-on ML expertise and technical leadership across the ML lifecycle: demonstrated experience with problem formulation, data/feature engineering, model development and training, evaluation, experimentation, deployment, monitoring, and continuous improvement, while setting technical direction across teams, influencing architecture, mentoring senior engineers, and exercising strong judgment about when to use custom ML, foundation models/AI services, deterministic approaches, or hybrids.</p></li><li><p style=\"min-height:1.5em\">Demonstrated 0→1 experience building shared ML infrastructure or reusable capabilities adopted across teams, such as feature infrastructure, training/inference pipelines, model serving, evaluation, observability, or lifecycle tooling.</p></li><li><p style=\"min-height:1.5em\">Deep experience with recommendation, ranking, relevance, personalization, search, or matching systems, including rigorous evaluation connecting offline model performance to online experiments and product/business outcomes.</p></li><li><p style=\"min-height:1.5em\">Strong evaluation and experimentation rigor connecting offline model performance to online experiments and product/business outcomes.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience building and operating modern foundation model/GenAI systems in production, including evaluation, reliability, latency, cost, privacy/safety, and operational tradeoffs.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience helping an organization evolve from early-stage or ad hoc ML development toward mature ML engineering practices.</p></li><li><p style=\"min-height:1.5em\">Experience operating ML systems in healthcare, financial services, or another regulated/high-trust environment.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe're hiring a Sr. Staff Engineer – Applied AI, Patient to help Patient Engineering build and scale AI/ML-powered patient experiences across areas such as matching, ranking, recommendations, onboarding, and personalization.\n\nRula is at an important stage in its ML journey. We already have ML models and pipelines powering product experiences, with additional capabilities under development. At the same time, much of the engineering foundation required to develop, deploy, evaluate, and operate ML consistently at scale is still ahead of us.\n\nThis is a deeply hands-on technical leadership role. You'll develop and improve production models and AI-powered systems, build critical capabilities needed by Patient Engineering, and partner closely with Rula's ML team on shared infrastructure, models, standards, and architectural decisions.\n\nYou won't own a single model or product surface. You'll go where the highest-leverage Applied AI problems are—developing models, building reusable capabilities, improving existing systems, or determining whether a problem is best solved with custom ML, a foundation model/AI service, deterministic software, or a hybrid approach.\n\nSuccess means enabling Patient Engineering to build better intelligent experiences while creating a strong technical partnership with Rula's ML team—resulting in better models, reusable capabilities, and faster, higher-quality delivery of AI/ML-powered patient experiences.\n\nRequired Qualifications\n\n - 10+ years of software and/or ML engineering experience, including significant experience designing, building, deploying, and operating production ML systems with measurable product or business impact. Particularly Python, with experience building scalable systems and personally writing and reviewing production-quality code.\n\n - Deep hands-on ML expertise and technical leadership across the ML lifecycle: demonstrated experience with problem formulation, data/feature engineering, model development and training, evaluation, experimentation, deployment, monitoring, and continuous improvement, while setting technical direction across teams, influencing architecture, mentoring senior engineers, and exercising strong judgment about when to use custom ML, foundation models/AI services, deterministic approaches, or hybrids.\n\n - Demonstrated 0→1 experience building shared ML infrastructure or reusable capabilities adopted across teams, such as feature infrastructure, training/inference pipelines, model serving, evaluation, observability, or lifecycle tooling.\n\n - Deep experience with recommendation, ranking, relevance, personalization, search, or matching systems, including rigorous evaluation connecting offline model performance to online experiments and product/business outcomes.\n\n - Strong evaluation and experimentation rigor connecting offline model performance to online experiments and product/business outcomes.\n\n - Hands-on experience building and operating modern foundation model/GenAI systems in production, including evaluation, reliability, latency, cost, privacy/safety, and operational tradeoffs.\n\nPreferred Qualifications\n\n - Experience helping an organization evolve from early-stage or ad hoc ML development toward mature ML engineering practices.\n\n - Experience operating ML systems in healthcare, financial services, or another regulated/high-trust environment.\n\n\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"81b0eb84-04cb-4231-9cc4-bea4f9164dbf","title":"Sr. Affiliate Marketing Manager","department":"Marketing ","team":"Patient Marketing","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-09-29T19:18:23.433+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/81b0eb84-04cb-4231-9cc4-bea4f9164dbf","applyUrl":"https://jobs.ashbyhq.com/rula/81b0eb84-04cb-4231-9cc4-bea4f9164dbf/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are seeking a Sr. Affiliate Marketing Manager to own the Affiliate channel end to end across investment decisions, partners, forecasting, roadmap, and patient journey, to achieve Rula’s patient acquisition objectives through data-driven management and scale. This is a critical channel for Rula’s patient marketing team. You’ll have dotted-line responsibility over an Affiliate Specialist, an external contractor, and virtual assistants. This person will be responsible for exceeding targets by recruiting and growing high-quality publishers, optimizing partner performance, and safeguarding channel integrity through disciplined compliance and fraud/quality auditing. You will be an excellent communicator &amp; storyteller, and unafraid to “make it happen” in close collaboration with internal and external stakeholders. You have clear command of your inputs and understand how to clearly &amp; succinctly diagnose problems, triage, and communicate required actions or outcomes with key stakeholders including Analytics, Finance, and Provider Success. You should be comfortable communicating with leadership including the executive team. And you have the drive to win!</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of related professional experience directly executing and managing affiliate marketing programs</p></li><li><p style=\"min-height:1.5em\">Affiliate network / platform mastery (Impact or equivalent, e.g. Commission Junction, Rakuten, Partnerize); expert understanding of partner onboarding, tracking setup, commissions/payout structures, and optimization levers</p></li><li><p style=\"min-height:1.5em\">Experience directly managing large budgets / partner spend, i.e. $1M+ per month</p></li><li><p style=\"min-height:1.5em\">Experience recruiting, negotiating with, and managing publisher / affiliate partners to grow and improve channel outcomes</p></li><li><p style=\"min-height:1.5em\">Experience with affiliate tracking, attribution, and fraud / compliance auditing</p></li><li><p style=\"min-height:1.5em\">Experience working with cross-functional partners including Finance and Analytics to improve channel outcomes</p></li><li><p style=\"min-height:1.5em\">Experience in data-driven and ROI-based Affiliate programs, including managing ROI to levels of granularity below aggregate channel performance (i.e. partner or State level)</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Hands-on experience with Impact</p></li><li><p style=\"min-height:1.5em\">Experience leading a team, VAs, or one or more specialists</p></li><li><p style=\"min-height:1.5em\">Experience managing marketplace / directory partners (e.g., Psychology Today, ZocDoc) and/or a retail partner like Amazon</p></li><li><p style=\"min-height:1.5em\">Track record of building / leveraging AI agents to automate affiliate operations</p></li><li><p style=\"min-height:1.5em\">Proficiency with Looker or equivalent data visualization tools</p></li><li><p style=\"min-height:1.5em\">Proficiency with first-party data integration tools like Freshpaint, Segment, etc.</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are seeking a Sr. Affiliate Marketing Manager to own the Affiliate channel end to end across investment decisions, partners, forecasting, roadmap, and patient journey, to achieve Rula’s patient acquisition objectives through data-driven management and scale. This is a critical channel for Rula’s patient marketing team. You’ll have dotted-line responsibility over an Affiliate Specialist, an external contractor, and virtual assistants. This person will be responsible for exceeding targets by recruiting and growing high-quality publishers, optimizing partner performance, and safeguarding channel integrity through disciplined compliance and fraud/quality auditing. You will be an excellent communicator & storyteller, and unafraid to “make it happen” in close collaboration with internal and external stakeholders. You have clear command of your inputs and understand how to clearly & succinctly diagnose problems, triage, and communicate required actions or outcomes with key stakeholders including Analytics, Finance, and Provider Success. You should be comfortable communicating with leadership including the executive team. And you have the drive to win!\n\nRequired Qualifications\n\n - 8+ years of related professional experience directly executing and managing affiliate marketing programs\n\n - Affiliate network / platform mastery (Impact or equivalent, e.g. Commission Junction, Rakuten, Partnerize); expert understanding of partner onboarding, tracking setup, commissions/payout structures, and optimization levers\n\n - Experience directly managing large budgets / partner spend, i.e. $1M+ per month\n\n - Experience recruiting, negotiating with, and managing publisher / affiliate partners to grow and improve channel outcomes\n\n - Experience with affiliate tracking, attribution, and fraud / compliance auditing\n\n - Experience working with cross-functional partners including Finance and Analytics to improve channel outcomes\n\n - Experience in data-driven and ROI-based Affiliate programs, including managing ROI to levels of granularity below aggregate channel performance (i.e. partner or State level)\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Hands-on experience with Impact\n\n - Experience leading a team, VAs, or one or more specialists\n\n - Experience managing marketplace / directory partners (e.g., Psychology Today, ZocDoc) and/or a retail partner like Amazon\n\n - Track record of building / leveraging AI agents to automate affiliate operations\n\n - Proficiency with Looker or equivalent data visualization tools\n\n - Proficiency with first-party data integration tools like Freshpaint, Segment, etc.\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"0410797f-de08-47db-a230-f988ee418c9a","title":"Strategy & Operations Manager, In-person","department":"Operations","team":"Clinical and Provider Operations","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-02T19:27:59.874+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/0410797f-de08-47db-a230-f988ee418c9a","applyUrl":"https://jobs.ashbyhq.com/rula/0410797f-de08-47db-a230-f988ee418c9a/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are seeking a Strategy &amp; Operations Manager to join our team and accelerate the expansion of in-person behavioral healthcare. Near term, you will lead our efforts to scale in-person psychiatry services and build a robust office safety and suitability program. Serving as the operational lead and subject matter expert for in-person psychiatry, you will partner with supply teams to establish provider acquisition channels, design compelling value propositions, craft demand generation strategies, and maintain regulatory compliance across target markets. As our in-person care model scales and strategic priorities evolve, you will also take ownership of new high-impact initiatives. The ideal candidate is an analytical, strategic thinker and succinct communicator who excels in high-ownership, accountable environments.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience in management consulting, strategy &amp; operations, chief-of-staff or analytical roles at a top-tier consulting firm, high-growth technology company, or two-sided marketplace</p></li><li><p style=\"min-height:1.5em\">2+ years of experience leading and executing complex, cross-functional initiatives</p></li><li><p style=\"min-height:1.5em\">Strong analytical and modeling skills, including hands on experience querying data (e.g., Looker, Hex) and building complex financial or operational models in Google Sheets</p></li><li><p style=\"min-height:1.5em\">Excellent verbal and written communication skills tailored for a remote environment, with a proven ability to synthesize complex analyses into crisp summaries (\"So what?\") and tailor to audience (from core team to executives)</p></li><li><p style=\"min-height:1.5em\">Strategy development experience; the ability to define a business problem and turn possible solutions into actionable plans</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Previous experience working within behavioral healthcare</p></li><li><p style=\"min-height:1.5em\">Experience working within a strategic planning / OKR-type process</p></li><li><p style=\"min-height:1.5em\">Experience with Salesforce reporting</p></li><li><p style=\"min-height:1.5em\">Strong organizational and project management skills are a huge plus; experience using tools like Notion, Asana, Jira, etc to plan and track work</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are seeking a Strategy & Operations Manager to join our team and accelerate the expansion of in-person behavioral healthcare. Near term, you will lead our efforts to scale in-person psychiatry services and build a robust office safety and suitability program. Serving as the operational lead and subject matter expert for in-person psychiatry, you will partner with supply teams to establish provider acquisition channels, design compelling value propositions, craft demand generation strategies, and maintain regulatory compliance across target markets. As our in-person care model scales and strategic priorities evolve, you will also take ownership of new high-impact initiatives. The ideal candidate is an analytical, strategic thinker and succinct communicator who excels in high-ownership, accountable environments.\n\nRequired Qualifications\n\n - 5+ years of experience in management consulting, strategy & operations, chief-of-staff or analytical roles at a top-tier consulting firm, high-growth technology company, or two-sided marketplace\n\n - 2+ years of experience leading and executing complex, cross-functional initiatives\n\n - Strong analytical and modeling skills, including hands on experience querying data (e.g., Looker, Hex) and building complex financial or operational models in Google Sheets\n\n - Excellent verbal and written communication skills tailored for a remote environment, with a proven ability to synthesize complex analyses into crisp summaries (\"So what?\") and tailor to audience (from core team to executives)\n\n - Strategy development experience; the ability to define a business problem and turn possible solutions into actionable plans\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Previous experience working within behavioral healthcare\n\n - Experience working within a strategic planning / OKR-type process\n\n - Experience with Salesforce reporting\n\n - Strong organizational and project management skills are a huge plus; experience using tools like Notion, Asana, Jira, etc to plan and track work\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"9d372f14-4cfd-4c7e-a674-871bf75ca2a1","title":"Director of Procurement","department":"Finance","team":"Corporate Finance","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-06T06:46:13.393+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/9d372f14-4cfd-4c7e-a674-871bf75ca2a1","applyUrl":"https://jobs.ashbyhq.com/rula/9d372f14-4cfd-4c7e-a674-871bf75ca2a1/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role<br /></strong>As our Procurement Director, you will be the senior procurement leader for the company, reporting directly to the Chief Financial Officer. You will own how Rula buys, from the first intake request to the final contract renewal, leading strategic sourcing initiatives and negotiating complex vendor contracts that deliver fair pricing, clear terms, and strong service levels.</p><p style=\"min-height:1.5em\">You will also take ownership of our Zip procurement platform, improving intake routing, approval speed, and the experience for the teams who use it, while staying on top of new tools and using AI and automation to make procurement faster and easier. Financial transparency is central to the role: you will analyze spend, build financial models, and partner closely with Finance so purchasing decisions align with budget. You will create a proactive renewal tracking system and maintain a complete, auditable record of vendor commitments, so no contract auto-renews or lapses by surprise.</p><p style=\"min-height:1.5em\">You will work closely with colleagues across Legal, Privacy, AI, Security, and Finance to support business needs while maintaining legal and financial standards. Together, you will build a clear, efficient, and supportive purchasing process across the entire company.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of progressive procurement experience, including at least 7 years dedicated to strategic sourcing, with a demonstrated track record of both hands-on sourcing execution and leading/managing procurement teams.</p></li><li><p style=\"min-height:1.5em\">Contract Negotiation &amp; Sourcing: Proven track record of drafting, negotiating, and managing commercial contracts to deliver fair terms, value, and risk mitigation.</p></li><li><p style=\"min-height:1.5em\">Financial Analysis &amp; Budgeting: Strong background in spend analysis, financial modeling, and aligning purchasing decisions with company budget requirements. Highly analytical approach to assessing procurement needs, evaluating supplier performance, and generating data-driven recommendations.</p></li><li><p style=\"min-height:1.5em\">Cross-Functional Collaboration: Strong partnership skills with a track record of understanding core business needs and aligning with Legal, Privacy, AI, Security, and Finance teams.</p></li><li><p style=\"min-height:1.5em\">Governance &amp; Renewal Management: Practical understanding of legal and regulatory requirements, along with experience creating clear, auditable tracking systems for contract renewals and obligations.</p></li><li><p style=\"min-height:1.5em\">Project &amp; Priority Management: Demonstrated ability to manage multiple concurrent sourcing projects, vendor reviews, and deadlines effectively.</p></li><li><p style=\"min-height:1.5em\">Thriving in Fast-Paced Environments: Ability to create clarity, structure, and priorities in dynamic or rapidly changing environments.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience using or optimizing the Zip procurement intake platform.</p></li><li><p style=\"min-height:1.5em\">Prior experience working within the healthcare or health-tech industry.</p></li><li><p style=\"min-height:1.5em\">Scaling Systems &amp; Processes: Experience evolving operational systems and purchasing workflows from transactional setups into scalable, enterprise-grade capabilities.</p></li><li><p style=\"min-height:1.5em\">Enterprise Alignment: Demonstrated ability to connect procurement initiatives directly to broader organizational goals, multi-year business strategies, and financial models.</p></li><li><p style=\"min-height:1.5em\">Change Leadership: Experience driving user adoption for new processes or platforms (like Zip) across teams with varying technical or procurement familiarity.</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\nAs our Procurement Director, you will be the senior procurement leader for the company, reporting directly to the Chief Financial Officer. You will own how Rula buys, from the first intake request to the final contract renewal, leading strategic sourcing initiatives and negotiating complex vendor contracts that deliver fair pricing, clear terms, and strong service levels.\n\nYou will also take ownership of our Zip procurement platform, improving intake routing, approval speed, and the experience for the teams who use it, while staying on top of new tools and using AI and automation to make procurement faster and easier. Financial transparency is central to the role: you will analyze spend, build financial models, and partner closely with Finance so purchasing decisions align with budget. You will create a proactive renewal tracking system and maintain a complete, auditable record of vendor commitments, so no contract auto-renews or lapses by surprise.\n\nYou will work closely with colleagues across Legal, Privacy, AI, Security, and Finance to support business needs while maintaining legal and financial standards. Together, you will build a clear, efficient, and supportive purchasing process across the entire company.\n\nRequired Qualifications\n\n - 10+ years of progressive procurement experience, including at least 7 years dedicated to strategic sourcing, with a demonstrated track record of both hands-on sourcing execution and leading/managing procurement teams.\n\n - Contract Negotiation & Sourcing: Proven track record of drafting, negotiating, and managing commercial contracts to deliver fair terms, value, and risk mitigation.\n\n - Financial Analysis & Budgeting: Strong background in spend analysis, financial modeling, and aligning purchasing decisions with company budget requirements. Highly analytical approach to assessing procurement needs, evaluating supplier performance, and generating data-driven recommendations.\n\n - Cross-Functional Collaboration: Strong partnership skills with a track record of understanding core business needs and aligning with Legal, Privacy, AI, Security, and Finance teams.\n\n - Governance & Renewal Management: Practical understanding of legal and regulatory requirements, along with experience creating clear, auditable tracking systems for contract renewals and obligations.\n\n - Project & Priority Management: Demonstrated ability to manage multiple concurrent sourcing projects, vendor reviews, and deadlines effectively.\n\n - Thriving in Fast-Paced Environments: Ability to create clarity, structure, and priorities in dynamic or rapidly changing environments.\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Experience using or optimizing the Zip procurement intake platform.\n\n - Prior experience working within the healthcare or health-tech industry.\n\n - Scaling Systems & Processes: Experience evolving operational systems and purchasing workflows from transactional setups into scalable, enterprise-grade capabilities.\n\n - Enterprise Alignment: Demonstrated ability to connect procurement initiatives directly to broader organizational goals, multi-year business strategies, and financial models.\n\n - Change Leadership: Experience driving user adoption for new processes or platforms (like Zip) across teams with varying technical or procurement familiarity.\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"ba79536e-63ac-4a11-b1f8-5eb28a46582b","title":"Staff Software Engineer - Provider","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-09T20:18:24.811+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/ba79536e-63ac-4a11-b1f8-5eb28a46582b","applyUrl":"https://jobs.ashbyhq.com/rula/ba79536e-63ac-4a11-b1f8-5eb28a46582b/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">At Rula, maintaining high trust with payers, patients, and providers is the bedrock of accessible mental healthcare. We’re seeking a Staff Software Engineer to step in as the foundational leader of our nascent Provider Onboarding Engineering team within the Provider organization. In this high-impact role, you will serve as the chief architect of our new scope, driving product-based implementations that enable new capabilities for Provider Onboarding across both internal and external-facing users and workflows.</p><p style=\"min-height:1.5em\">You will lead the charge on both product architecture and operational, process-based solutions—building robust custom tools and leveraging top-tier industry solutions to exponentially improve our Provider Onboarding tools across pricing, payments, client panel, and forms. If you are excited to establish a brand-new engineering domain from the ground up, mentor senior engineers, and build scalable systems that directly protect a vital mental health ecosystem, this is your next playground.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of experience</p></li><li><p style=\"min-height:1.5em\">1+ years working on Healthcare or equivalent systems</p></li><li><p style=\"min-height:1.5em\">1+ years experience helping to form a new team from scratch</p></li><li><p style=\"min-height:1.5em\">Experience working on cross-functional teams to bridge the gap between technical and non-technical groups</p></li><li><p style=\"min-height:1.5em\">Fullstack experience building modern database-backed (sql/no-sql) web applications</p></li><li><p style=\"min-height:1.5em\">Experience with microservice development</p></li><li><p style=\"min-height:1.5em\">Experience mentoring others, reviewing architectures, and establishing design patterns.</p></li><li><p style=\"min-height:1.5em\">Experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance</p></li><li><p style=\"min-height:1.5em\">Experience working on highly complex projects with a focus on achieving sustainable results</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Start-up experience</p></li><li><p style=\"min-height:1.5em\">Experience developing SaaS applications using the Amazon Web Services (AWS) cloud platform</p></li><li><p style=\"min-height:1.5em\">Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.)</p></li><li><p style=\"min-height:1.5em\">Experience with “on-call”, ability  to deep dive complex issues and drive them to resolution independently</p></li><li><p style=\"min-height:1.5em\">Experience with NodeJs, Typescript, Kafka</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nAt Rula, maintaining high trust with payers, patients, and providers is the bedrock of accessible mental healthcare. We’re seeking a Staff Software Engineer to step in as the foundational leader of our nascent Provider Onboarding Engineering team within the Provider organization. In this high-impact role, you will serve as the chief architect of our new scope, driving product-based implementations that enable new capabilities for Provider Onboarding across both internal and external-facing users and workflows.\n\nYou will lead the charge on both product architecture and operational, process-based solutions—building robust custom tools and leveraging top-tier industry solutions to exponentially improve our Provider Onboarding tools across pricing, payments, client panel, and forms. If you are excited to establish a brand-new engineering domain from the ground up, mentor senior engineers, and build scalable systems that directly protect a vital mental health ecosystem, this is your next playground.\n\nRequired Qualifications\n\n - 8+ years of experience\n\n - 1+ years working on Healthcare or equivalent systems\n\n - 1+ years experience helping to form a new team from scratch\n\n - Experience working on cross-functional teams to bridge the gap between technical and non-technical groups\n\n - Fullstack experience building modern database-backed (sql/no-sql) web applications\n\n - Experience with microservice development\n\n - Experience mentoring others, reviewing architectures, and establishing design patterns.\n\n - Experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance\n\n - Experience working on highly complex projects with a focus on achieving sustainable results\n\nPreferred Qualifications\n\n - Start-up experience\n\n - Experience developing SaaS applications using the Amazon Web Services (AWS) cloud platform\n\n - Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.)\n\n - Experience with “on-call”, ability  to deep dive complex issues and drive them to resolution independently\n\n - Experience with NodeJs, Typescript, Kafka\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"0ae1244b-0204-43b5-b269-6b044ebbe9b7","title":"Sr. Software Engineer - Provider","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-09T20:19:13.549+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/0ae1244b-0204-43b5-b269-6b044ebbe9b7","applyUrl":"https://jobs.ashbyhq.com/rula/0ae1244b-0204-43b5-b269-6b044ebbe9b7/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">At Rula, maintaining high trust with payers, patients, and providers is the bedrock of accessible mental healthcare. We’re seeking a Senior Software Engineer to join our nascent Provider Onboarding Engineering team within the Provider organization. In this high-impact role, you will serve as the chief architect of our new scope, driving product-based implementations that enable new capabilities for Provider Onboarding across both internal and external-facing users and workflows.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">You will help lead the charge on both product architecture and operational, process-based solutions—building robust custom tools and leveraging top-tier industry solutions to exponentially improve our Provider Onboarding tools across pricing, payments, client panel, and forms. If you are excited to establish a brand-new engineering domain from the ground up, mentor other engineers, and build scalable systems that directly protect a vital mental health ecosystem, this is your next playground.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4+ years of SWE experience</p></li><li><p style=\"min-height:1.5em\">1+ years working on Healthcare or equivalent systems</p></li><li><p style=\"min-height:1.5em\">1+ years experience helping with a brand new project or team</p></li><li><p style=\"min-height:1.5em\">Experience working on cross-functional teams to bridge the gap between technical and non-technical groups</p></li><li><p style=\"min-height:1.5em\">Fullstack experience building modern database-backed (sql/no-sql) web applications</p></li><li><p style=\"min-height:1.5em\">Experience with microservice development</p></li><li><p style=\"min-height:1.5em\">Experience mentoring others, reviewing architectures, and establishing design patterns.</p></li><li><p style=\"min-height:1.5em\">Experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance</p></li><li><p style=\"min-height:1.5em\">Experience working on highly complex projects with a focus on achieving sustainable results</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Start-up experience</p></li><li><p style=\"min-height:1.5em\">Experience developing SaaS applications using the Amazon Web Services (AWS) cloud platform</p></li><li><p style=\"min-height:1.5em\">Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.)</p></li><li><p style=\"min-height:1.5em\">Experience with “on-call”, ability  to deep dive complex issues and drive them to resolution independently</p></li><li><p style=\"min-height:1.5em\">Experience with NodeJs, Typescript, Kafka</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nAt Rula, maintaining high trust with payers, patients, and providers is the bedrock of accessible mental healthcare. We’re seeking a Senior Software Engineer to join our nascent Provider Onboarding Engineering team within the Provider organization. In this high-impact role, you will serve as the chief architect of our new scope, driving product-based implementations that enable new capabilities for Provider Onboarding across both internal and external-facing users and workflows.\n\n\n\nYou will help lead the charge on both product architecture and operational, process-based solutions—building robust custom tools and leveraging top-tier industry solutions to exponentially improve our Provider Onboarding tools across pricing, payments, client panel, and forms. If you are excited to establish a brand-new engineering domain from the ground up, mentor other engineers, and build scalable systems that directly protect a vital mental health ecosystem, this is your next playground.\n\nRequired Qualifications\n\n - 4+ years of SWE experience\n\n - 1+ years working on Healthcare or equivalent systems\n\n - 1+ years experience helping with a brand new project or team\n\n - Experience working on cross-functional teams to bridge the gap between technical and non-technical groups\n\n - Fullstack experience building modern database-backed (sql/no-sql) web applications\n\n - Experience with microservice development\n\n - Experience mentoring others, reviewing architectures, and establishing design patterns.\n\n - Experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance\n\n - Experience working on highly complex projects with a focus on achieving sustainable results\n\nPreferred Qualifications\n\n - Start-up experience\n\n - Experience developing SaaS applications using the Amazon Web Services (AWS) cloud platform\n\n - Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.)\n\n - Experience with “on-call”, ability  to deep dive complex issues and drive them to resolution independently\n\n - Experience with NodeJs, Typescript, Kafka\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"d6b330b2-65c8-4d8a-8951-84cf5868ab98","title":"Sr. Software Engineer - EAP/Employer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-07T21:01:16.113+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/d6b330b2-65c8-4d8a-8951-84cf5868ab98","applyUrl":"https://jobs.ashbyhq.com/rula/d6b330b2-65c8-4d8a-8951-84cf5868ab98/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">As a Fullstack Senior Software Engineer at Rula, you'll spend your days designing and scaling robust systems within an autonomous, cross-functional team that values high ownership, rapid iteration, and technical excellence. Joining the Partnerships org, whose mission is to drive patient starts through strategic collaborations with payers, providers, health systems, PCPs, employers, brokers, and other partners, you'll report to an Engineering Manager and build software that expands our addressable population, enables seamless access to care, and positions Rula as a differentiated strategic partner to the employers and EAPs we work with.</p><p style=\"min-height:1.5em\">The Employer &amp; EAP team owns the technology behind two of Rula's fastest-growing channels: direct-to-employer mental health benefits and Employee Assistance Programs (EAP). On the employer side, you'll build and scale the Employer Portal — the self-service product that lets HR and benefits leaders launch awareness campaigns, manage rollouts, and track utilization for the mental health benefit they've extended to their employees. On the EAP side, you'll work across the patient and provider experience to support employer-funded, short-term therapy benefits — session eligibility, authorization, and billing — so members can access free, pre-authorized care without friction. This is a unique opportunity to own a full-stack product surface end to end, from employer-facing tools to the patient and provider flows that deliver on the benefit, with a direct and measurable impact on how many people get connected to care.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of professional software development experience, with a proven track record of building and scaling web applications in a production environment.</p></li><li><p style=\"min-height:1.5em\">Proven experience leading high-priority technical projects from conception to delivery, including the ability to navigate trade-offs and align stakeholders.</p></li><li><p style=\"min-height:1.5em\">A passion for fostering a high-performing engineering culture through code reviews, technical documentation, and mentoring peers.</p></li><li><p style=\"min-height:1.5em\">Deep expertise in modern full-stack technologies—ideally TypeScript, React, and Node.js—along with a strong grasp of functional and object-oriented programming.</p></li><li><p style=\"min-height:1.5em\">Proficiency in leveraging AI-assisted development tools (e.g., Claude Code, Cursor, or GitHub Copilot) to accelerate delivery velocity, automate boilerplate, and enhance code quality.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to design and implement complex, distributed systems that are scalable, maintainable, and secure.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4-6 nice-to-have qualifications that will make candidates stand out, they can be subjective. Remember, these are attributes that are not mandatory but would be beneficial to the individual’s success in the role. All qualifications must be assessable in an interview process at Rula..</p></li><li><p style=\"min-height:1.5em\">Hands-on experience developing or integrating LLM-based features or agentic workflows into production applications.</p></li><li><p style=\"min-height:1.5em\">Strong familiarity with cloud-native infrastructure (AWS/GCP), containerization (Docker/Kubernetes), and CI/CD pipeline optimization.</p></li><li><p style=\"min-height:1.5em\">Previous experience thriving in a fast-paced, high-growth startup environment where you’ve helped scale an engineering organization.</p></li><li><p style=\"min-height:1.5em\">Advanced knowledge of database design and performance tuning for both relational (PostgreSQL) and non-relational data stores.</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nAs a Fullstack Senior Software Engineer at Rula, you'll spend your days designing and scaling robust systems within an autonomous, cross-functional team that values high ownership, rapid iteration, and technical excellence. Joining the Partnerships org, whose mission is to drive patient starts through strategic collaborations with payers, providers, health systems, PCPs, employers, brokers, and other partners, you'll report to an Engineering Manager and build software that expands our addressable population, enables seamless access to care, and positions Rula as a differentiated strategic partner to the employers and EAPs we work with.\n\nThe Employer & EAP team owns the technology behind two of Rula's fastest-growing channels: direct-to-employer mental health benefits and Employee Assistance Programs (EAP). On the employer side, you'll build and scale the Employer Portal — the self-service product that lets HR and benefits leaders launch awareness campaigns, manage rollouts, and track utilization for the mental health benefit they've extended to their employees. On the EAP side, you'll work across the patient and provider experience to support employer-funded, short-term therapy benefits — session eligibility, authorization, and billing — so members can access free, pre-authorized care without friction. This is a unique opportunity to own a full-stack product surface end to end, from employer-facing tools to the patient and provider flows that deliver on the benefit, with a direct and measurable impact on how many people get connected to care.\n\nRequired Qualifications\n\n - 5+ years of professional software development experience, with a proven track record of building and scaling web applications in a production environment.\n\n - Proven experience leading high-priority technical projects from conception to delivery, including the ability to navigate trade-offs and align stakeholders.\n\n - A passion for fostering a high-performing engineering culture through code reviews, technical documentation, and mentoring peers.\n\n - Deep expertise in modern full-stack technologies—ideally TypeScript, React, and Node.js—along with a strong grasp of functional and object-oriented programming.\n\n - Proficiency in leveraging AI-assisted development tools (e.g., Claude Code, Cursor, or GitHub Copilot) to accelerate delivery velocity, automate boilerplate, and enhance code quality.\n\n - Demonstrated ability to design and implement complex, distributed systems that are scalable, maintainable, and secure.\n\nPreferred Qualifications\n\n - 4-6 nice-to-have qualifications that will make candidates stand out, they can be subjective. Remember, these are attributes that are not mandatory but would be beneficial to the individual’s success in the role. All qualifications must be assessable in an interview process at Rula..\n\n - Hands-on experience developing or integrating LLM-based features or agentic workflows into production applications.\n\n - Strong familiarity with cloud-native infrastructure (AWS/GCP), containerization (Docker/Kubernetes), and CI/CD pipeline optimization.\n\n - Previous experience thriving in a fast-paced, high-growth startup environment where you’ve helped scale an engineering organization.\n\n - Advanced knowledge of database design and performance tuning for both relational (PostgreSQL) and non-relational data stores.\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"8f49abb1-6c5c-4fed-b2d3-a171dece403b","title":"Director of Finance Systems","department":"Finance","team":"Accounting","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-17T17:00:04.889+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/8f49abb1-6c5c-4fed-b2d3-a171dece403b","applyUrl":"https://jobs.ashbyhq.com/rula/8f49abb1-6c5c-4fed-b2d3-a171dece403b/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are seeking a Director of Finance Systems to own the technology behind Rula's accounting and financial reporting, and to help our Accounting team move toward a faster, more automated close. This is a chance to shape how a fast-growing mental health company runs its finances, with a scope that goes well beyond ERP administration and into AI, automation, and the controls that let us scale with confidence.</p><p style=\"min-height:1.5em\">You will oversee our core finance systems, including NetSuite, Ramp, Zip, FloQast, and revenue reporting tools. You will be the project manager for new system launches and updates, and you will partner with Engineering to make sure Finance's needs are built in from the start. You will also set our approach to AI: how our Accounting team builds agents, where they run, how they connect to NetSuite, and what safeguards keep them accurate and audit-ready. You will lead the build-out of ITGC and financial systems controls that keep pace with the business as it scales.</p><p style=\"min-height:1.5em\">This role sits at the intersection of finance, systems, and AI, and works closely with Accounting, FP&amp;A, Financial Operations, Procurement, Product, Engineering, and Analytics. You will report directly to the Controller and join a collaborative team that is already experimenting with AI and wants a partner to help turn those ideas into dependable tools.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of experience in finance systems, accounting systems, or ERP administration, including hands-on ownership of NetSuite in a growing company.</p></li><li><p style=\"min-height:1.5em\">Has led at least one finance system implementation or post-go-live stabilization from requirements through testing, cutover, and support.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience designing, implementing, or maintaining IT general controls (user access, change management, system operations) for systems used in financial reporting, in an audit-ready environment.</p></li><li><p style=\"min-height:1.5em\">Has owned or governed a chart of accounts and has built reports or saved searches in NetSuite (or a comparable ERP) for accounting users.</p></li><li><p style=\"min-height:1.5em\">Track record of partnering with Accounting, Procurement, and Engineering or Product teams to turn business needs into system workflows and integrations.</p></li><li><p style=\"min-height:1.5em\">Can explain technical systems, risks, and tradeoffs clearly to non-technical colleagues, in writing and in conversation.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Has built or deployed AI agents or automated workflows in a finance or accounting setting, including permissions, human review, and audit logging.</p></li><li><p style=\"min-height:1.5em\">Experience implementing or administering a procurement or spend platform (Zip, Coupa, Ramp).</p></li><li><p style=\"min-height:1.5em\">Experience with healthcare billing or revenue cycle systems (claims, remittances, contractual adjustments).</p></li><li><p style=\"min-height:1.5em\">Working knowledge of SQL or SuiteQL, and of planning or reporting tools such as Pigment or Hex.</p></li><li><p style=\"min-height:1.5em\">Relevant credentials such as NetSuite Administrator or ERP Consultant certification, CPA, or CISA.</p></li><li><p style=\"min-height:1.5em\">Background in a high-growth startup or digital health company.</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are seeking a Director of Finance Systems to own the technology behind Rula's accounting and financial reporting, and to help our Accounting team move toward a faster, more automated close. This is a chance to shape how a fast-growing mental health company runs its finances, with a scope that goes well beyond ERP administration and into AI, automation, and the controls that let us scale with confidence.\n\nYou will oversee our core finance systems, including NetSuite, Ramp, Zip, FloQast, and revenue reporting tools. You will be the project manager for new system launches and updates, and you will partner with Engineering to make sure Finance's needs are built in from the start. You will also set our approach to AI: how our Accounting team builds agents, where they run, how they connect to NetSuite, and what safeguards keep them accurate and audit-ready. You will lead the build-out of ITGC and financial systems controls that keep pace with the business as it scales.\n\nThis role sits at the intersection of finance, systems, and AI, and works closely with Accounting, FP&A, Financial Operations, Procurement, Product, Engineering, and Analytics. You will report directly to the Controller and join a collaborative team that is already experimenting with AI and wants a partner to help turn those ideas into dependable tools.\n\nRequired Qualifications\n\n - 10+ years of experience in finance systems, accounting systems, or ERP administration, including hands-on ownership of NetSuite in a growing company.\n\n - Has led at least one finance system implementation or post-go-live stabilization from requirements through testing, cutover, and support.\n\n - Hands-on experience designing, implementing, or maintaining IT general controls (user access, change management, system operations) for systems used in financial reporting, in an audit-ready environment.\n\n - Has owned or governed a chart of accounts and has built reports or saved searches in NetSuite (or a comparable ERP) for accounting users.\n\n - Track record of partnering with Accounting, Procurement, and Engineering or Product teams to turn business needs into system workflows and integrations.\n\n - Can explain technical systems, risks, and tradeoffs clearly to non-technical colleagues, in writing and in conversation.\n\nPreferred Qualifications\n\n - Has built or deployed AI agents or automated workflows in a finance or accounting setting, including permissions, human review, and audit logging.\n\n - Experience implementing or administering a procurement or spend platform (Zip, Coupa, Ramp).\n\n - Experience with healthcare billing or revenue cycle systems (claims, remittances, contractual adjustments).\n\n - Working knowledge of SQL or SuiteQL, and of planning or reporting tools such as Pigment or Hex.\n\n - Relevant credentials such as NetSuite Administrator or ERP Consultant certification, CPA, or CISA.\n\n - Background in a high-growth startup or digital health company.\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"5e096733-d677-41f2-ab52-1d215352fe46","title":"Staff Forward Deployed Engineer - Applied AI","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-20T18:28:43.230+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/5e096733-d677-41f2-ab52-1d215352fe46","applyUrl":"https://jobs.ashbyhq.com/rula/5e096733-d677-41f2-ab52-1d215352fe46/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">Rula's business and clinical teams lose hours every week to manual work, and we want AI to give that time back. As a Staff Forward Deployed Engineer, you will sit with a team, learn how the work actually gets done, and ship tools they use every week, often turning a six-to-eight-hour task into under thirty minutes. You stay until the team runs each tool on its own, then turn what you learned into building blocks that help the next team move faster. Because we serve patients in mental health care, privacy is part of the design from day one.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experience &amp; Ownership:</strong> 8+ years shipping production-quality software systems (consumer or business) with end-to-end ownership of outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Rapid Tool Delivery:</strong> Proven track record of shipping tools or products used weekly by customers or business teams, supported by usage telemetry.</p></li><li><p style=\"min-height:1.5em\"><strong>Customer-Centric Discovery:</strong> Deep experience learning operational workflows through observation, interviews, or data before designing software solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>AI-Fluency &amp; Engineering Workflow:</strong> Daily use of coding agents (specifying, testing, and reviewing output diffs) with rigorous evaluation practices (test sets, evals) and privacy-by-design standards (synthetic/masked data, isolating clinical content from operational tools)</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Measurement Infrastructure:</strong> Experience building custom measurement frameworks for cost, usage, and impact tracking when standard vendor dashboards were unavailable.</p></li><li><p style=\"min-height:1.5em\"><strong>Forward-Deployed Experience:</strong> Direct prior experience being forward-deployed to non-engineering business teams or external customer organizations.</p></li><li><p style=\"min-height:1.5em\"><strong>Model &amp; Cost Optimization:</strong> Practical experience migrating systems across different LLM models to optimize costs while maintaining quality guardrails.</p></li><li><p style=\"min-height:1.5em\"><strong>Integration with Legacy/Messy Systems:</strong> Proven ability to integrate AI into complex business platforms with imperfect data/APIs (e.g., CRM, billing, scheduling).</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Enablement:</strong> Track record of coaching non-engineering team members to build or adopt software workflows independently.</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\n\n\nAbout the Role\n\nRula's business and clinical teams lose hours every week to manual work, and we want AI to give that time back. As a Staff Forward Deployed Engineer, you will sit with a team, learn how the work actually gets done, and ship tools they use every week, often turning a six-to-eight-hour task into under thirty minutes. You stay until the team runs each tool on its own, then turn what you learned into building blocks that help the next team move faster. Because we serve patients in mental health care, privacy is part of the design from day one.\n\n \n\nRequired Qualifications\n\n - Experience & Ownership: 8+ years shipping production-quality software systems (consumer or business) with end-to-end ownership of outcomes.\n\n - Rapid Tool Delivery: Proven track record of shipping tools or products used weekly by customers or business teams, supported by usage telemetry.\n\n - Customer-Centric Discovery: Deep experience learning operational workflows through observation, interviews, or data before designing software solutions.\n\n - AI-Fluency & Engineering Workflow: Daily use of coding agents (specifying, testing, and reviewing output diffs) with rigorous evaluation practices (test sets, evals) and privacy-by-design standards (synthetic/masked data, isolating clinical content from operational tools)\n\n \n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Measurement Infrastructure: Experience building custom measurement frameworks for cost, usage, and impact tracking when standard vendor dashboards were unavailable.\n\n - Forward-Deployed Experience: Direct prior experience being forward-deployed to non-engineering business teams or external customer organizations.\n\n - Model & Cost Optimization: Practical experience migrating systems across different LLM models to optimize costs while maintaining quality guardrails.\n\n - Integration with Legacy/Messy Systems: Proven ability to integrate AI into complex business platforms with imperfect data/APIs (e.g., CRM, billing, scheduling).\n\n - Technical Enablement: Track record of coaching non-engineering team members to build or adopt software workflows independently.\n   \n   \n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"9bbef2bd-c77c-413f-8da5-51e0badcbae6","title":"Director of Lifecycle Marketing","department":"Marketing ","team":"Patient Marketing","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-11-06T17:59:43.237+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/9bbef2bd-c77c-413f-8da5-51e0badcbae6","applyUrl":"https://jobs.ashbyhq.com/rula/9bbef2bd-c77c-413f-8da5-51e0badcbae6/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are seeking a strategic, data driven, and savvy marketing leader to own Lifecycle Marketing and lead our Lifecycle Marketing team. In this role you’ll own the lifecycle marketing strategy for our patient and provider audiences and be responsible for bringing it to life. This spans a patient’s entire lifecycle with us - nurturing them from their initial interaction with us to meeting their treatment goals to turning to Rula the next time they need mental healthcare based on the strength of their first experience with us. For providers, this means ensuring their experience working with Rula is delightful, supported, and clinically-sound. It also spans the different owned channels that we have to communicate with both like email, SMS, and push notifications.</p><p style=\"min-height:1.5em\">Practically this means that you are continually launching new programs within lifecycle marketing and testing around all elements of lifecycle to drive improvements and delight our audiences. You’ll coordinate closely with the core product and strategy &amp; operations teams who own the overall patient or provider experience and the growth product and engineering team to make sure you have the tools and experiences you need. You’ll also collaborate extensively across the marketing team to help tell the Rula brand story and ensure a coherent patient/provider experience throughout their journey with Rula. The ideal candidate is incredibly excited about lifecycle marketing, loves running strategic A/B testing programs, is obsessed with continuous improvement, and enjoys building things cross-functionally. This person will play an important role in our continued growth.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of experience in marketing</p></li><li><p style=\"min-height:1.5em\">4+ years of experience in a leadership people manager role. Experience building a lifecycle function, including recruiting, onboarding, and directing a blended team of full-time employees, embedded technical teams, and external contractors</p></li><li><p style=\"min-height:1.5em\">5+ years experience with complex consumer lifecycle marketing across email, SMS, and push</p></li><li><p style=\"min-height:1.5em\">Proven track record of partnering with and influencing senior leadership across Product, Engineering, Operations, and Analytics/Finance to launch integrated customer journey initiatives and cross-functional workflows</p></li><li><p style=\"min-height:1.5em\">Experience managing marketing budgets, forecasting ROI, and driving significant improvements in key business unit economics (e.g., CAC, LTV, churn reduction)</p></li><li><p style=\"min-height:1.5em\">Demonstrated success designing and scaling multi-channel lifecycle marketing strategies that directly drove measurable, large-scale improvements in acquisition, retention, and reactivation</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Self starter, has elevated complex, but new lifecycle programs (1 -&gt; 100, we are past the 0 -&gt;1 stage)</p></li><li><p style=\"min-height:1.5em\">Experience with lifecycle marketing for an ongoing or high frequency services type business</p></li><li><p style=\"min-height:1.5em\">Experience defining email/SMS/push governance (rules of engagement for communication, compliance, etc)</p></li><li><p style=\"min-height:1.5em\">Experience at a fast paced mid/later stage startup or growth company</p></li><li><p style=\"min-height:1.5em\">Experience navigating highly regulated industries (e.g., Healthcare, FinTech) with a strong understanding of compliance guardrails, patient privacy, and HIPAA requirements in marketing communications</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are seeking a strategic, data driven, and savvy marketing leader to own Lifecycle Marketing and lead our Lifecycle Marketing team. In this role you’ll own the lifecycle marketing strategy for our patient and provider audiences and be responsible for bringing it to life. This spans a patient’s entire lifecycle with us - nurturing them from their initial interaction with us to meeting their treatment goals to turning to Rula the next time they need mental healthcare based on the strength of their first experience with us. For providers, this means ensuring their experience working with Rula is delightful, supported, and clinically-sound. It also spans the different owned channels that we have to communicate with both like email, SMS, and push notifications.\n\nPractically this means that you are continually launching new programs within lifecycle marketing and testing around all elements of lifecycle to drive improvements and delight our audiences. You’ll coordinate closely with the core product and strategy & operations teams who own the overall patient or provider experience and the growth product and engineering team to make sure you have the tools and experiences you need. You’ll also collaborate extensively across the marketing team to help tell the Rula brand story and ensure a coherent patient/provider experience throughout their journey with Rula. The ideal candidate is incredibly excited about lifecycle marketing, loves running strategic A/B testing programs, is obsessed with continuous improvement, and enjoys building things cross-functionally. This person will play an important role in our continued growth.\n\nRequired Qualifications\n\n - 10+ years of experience in marketing\n\n - 4+ years of experience in a leadership people manager role. Experience building a lifecycle function, including recruiting, onboarding, and directing a blended team of full-time employees, embedded technical teams, and external contractors\n\n - 5+ years experience with complex consumer lifecycle marketing across email, SMS, and push\n\n - Proven track record of partnering with and influencing senior leadership across Product, Engineering, Operations, and Analytics/Finance to launch integrated customer journey initiatives and cross-functional workflows\n\n - Experience managing marketing budgets, forecasting ROI, and driving significant improvements in key business unit economics (e.g., CAC, LTV, churn reduction)\n\n - Demonstrated success designing and scaling multi-channel lifecycle marketing strategies that directly drove measurable, large-scale improvements in acquisition, retention, and reactivation\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Self starter, has elevated complex, but new lifecycle programs (1 -> 100, we are past the 0 ->1 stage)\n\n - Experience with lifecycle marketing for an ongoing or high frequency services type business\n\n - Experience defining email/SMS/push governance (rules of engagement for communication, compliance, etc)\n\n - Experience at a fast paced mid/later stage startup or growth company\n\n - Experience navigating highly regulated industries (e.g., Healthcare, FinTech) with a strong understanding of compliance guardrails, patient privacy, and HIPAA requirements in marketing communications\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"7f99b442-6753-4160-a29a-fcedcbc4f66c","title":"Lifecycle Marketing Manager","department":"Marketing ","team":"Patient Marketing","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-10-29T18:50:19.318+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/7f99b442-6753-4160-a29a-fcedcbc4f66c","applyUrl":"https://jobs.ashbyhq.com/rula/7f99b442-6753-4160-a29a-fcedcbc4f66c/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are seeking a Lifecycle Marketing Manager to help build and scale a best-in-class communications program at Rula.</p><p style=\"min-height:1.5em\">You’ll lead the development and execution of multi-channel lifecycle strategies (email, SMS + push) to help make mental healthcare work for <em>everyone.</em>. You'll work independently and collaborate with cross-functional teams to create an intelligent, personalized lifecycle program, refine our reporting and analytics capabilities, and expand our test-and-learn program to continuously improve patient and provider engagement. This role may work in both our B2B and D2C parts of the organization, improving the speed and quality of patient access to mental healthcare, and ensuring providers in our network are set up for success to provide that care.</p><p style=\"min-height:1.5em\">We’re looking for someone who thrives in a fast-paced environment, is a fierce collaborator, has a bias for action, and brings exceptional organization, customer focus, and attention to detail to everything they do. If you're excited about using data-driven strategies to make a meaningful impact in mental healthcare, we'd love to hear from you!</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience in a lifecycle or retention marketing role, with a proven track record of creating and executing effective lifecycle strategies, driving program growth and meaningful business results through multi-channel campaigns. Both D2C and B2B experience is welcome, with a slight bias towards D2C experience.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with enterprise-level ESPs (Iterable and Hubspot preferred), including the ability to set up, automate, and optimize campaigns, journeys, experiments, dynamic content, and segmentation.</p></li><li><p style=\"min-height:1.5em\">Strong analytical skills, with the ability to interpret data, run A/B tests, and make data-driven decisions to improve campaign performance.</p></li><li><p style=\"min-height:1.5em\">Excellent project management skills, capable of managing multiple campaigns and initiatives simultaneously while maintaining attention to detail.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Exceptional communication skills, able to convey complex strategies clearly and collaborate effectively across teams like Product, Engineering, Operations, Support, and others.</p></li><li><p style=\"min-height:1.5em\">Self-starter with excellent organizational skills and the ability to thrive in a fast-paced, cross-functional environment.</p></li><li><p style=\"min-height:1.5em\">Experience working in a healthcare, mental health, or marketplace environment.</p></li><li><p style=\"min-height:1.5em\">1+ years experience at a high-growth start-up.</p></li><li><p style=\"min-height:1.5em\">Experience with more complex lifecycle programming like HTML or SQL.</p></li><li><p style=\"min-height:1.5em\">Experience using BI tools (preferably Looker and Amplitude).</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are seeking a Lifecycle Marketing Manager to help build and scale a best-in-class communications program at Rula.\n\nYou’ll lead the development and execution of multi-channel lifecycle strategies (email, SMS + push) to help make mental healthcare work for everyone.. You'll work independently and collaborate with cross-functional teams to create an intelligent, personalized lifecycle program, refine our reporting and analytics capabilities, and expand our test-and-learn program to continuously improve patient and provider engagement. This role may work in both our B2B and D2C parts of the organization, improving the speed and quality of patient access to mental healthcare, and ensuring providers in our network are set up for success to provide that care.\n\nWe’re looking for someone who thrives in a fast-paced environment, is a fierce collaborator, has a bias for action, and brings exceptional organization, customer focus, and attention to detail to everything they do. If you're excited about using data-driven strategies to make a meaningful impact in mental healthcare, we'd love to hear from you!\n\nRequired Qualifications\n\n - 5+ years of experience in a lifecycle or retention marketing role, with a proven track record of creating and executing effective lifecycle strategies, driving program growth and meaningful business results through multi-channel campaigns. Both D2C and B2B experience is welcome, with a slight bias towards D2C experience.\n\n - Hands-on experience with enterprise-level ESPs (Iterable and Hubspot preferred), including the ability to set up, automate, and optimize campaigns, journeys, experiments, dynamic content, and segmentation.\n\n - Strong analytical skills, with the ability to interpret data, run A/B tests, and make data-driven decisions to improve campaign performance.\n\n - Excellent project management skills, capable of managing multiple campaigns and initiatives simultaneously while maintaining attention to detail.\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Exceptional communication skills, able to convey complex strategies clearly and collaborate effectively across teams like Product, Engineering, Operations, Support, and others.\n\n - Self-starter with excellent organizational skills and the ability to thrive in a fast-paced, cross-functional environment.\n\n - Experience working in a healthcare, mental health, or marketplace environment.\n\n - 1+ years experience at a high-growth start-up.\n\n - Experience with more complex lifecycle programming like HTML or SQL.\n\n - Experience using BI tools (preferably Looker and Amplitude).\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"e8199b05-339f-4924-b545-56c6ce2d650c","title":"Head of Provider Growth Strategy & Operations","department":"Operations","team":"Clinical and Provider Operations","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-11-04T16:39:20.283+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/e8199b05-339f-4924-b545-56c6ce2d650c","applyUrl":"https://jobs.ashbyhq.com/rula/e8199b05-339f-4924-b545-56c6ce2d650c/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are seeking a senior strategy and operations leader to architect the next phase of Rula’s provider growth. Reporting directly to our VP of Clinical Operations, you will lead the planning and execution for one of the company's most critical strategic initiatives, collaborating closely with C-suite leaders to drive results that directly expand our capacity to deliver care.</p><p style=\"min-height:1.5em\">You will set the overarching strategy, build robust growth models, design a scalable operating system, and ensure all cross-functional go-to-market teams are deeply aligned and resourced to achieve their goals. Starting as a strategic individual contributor, you will lay the foundational groundwork before building and mentoring a dedicated team, with ample opportunity to expand your scope as new provider growth priorities emerge.</p><p style=\"min-height:1.5em\">We are looking for an experienced professional who has successfully guided supply-side growth in a complex marketplace environment. If you are equally comfortable analyzing nuanced data to uncover insights and facilitating strategic decisions in executive meetings, and you thrive on guiding a high-impact, highly collaborative workstream, we’d love to meet you.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">12+ years of progressive strategy, operations, or GTM leadership experience, with a proven track record driving supply-side growth in hyperscale marketplace businesses.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ownership of key elements of a supply-side growth funnel — from acquisition through activation and retention. Deep familiarity with B2SMB marketing and sales.</p></li><li><p style=\"min-height:1.5em\">Mastery in financial modeling, unit economics (LTV/CAC), and owning complex enterprise growth models or departmental P&amp;L outcomes.</p></li><li><p style=\"min-height:1.5em\">Proven ability to align and influence cross-functional teams to hit ambitious goals  without direct authority</p></li><li><p style=\"min-height:1.5em\">Proven track record building, coaching, and scaling high-performing Strategy &amp; Ops or GTM teams.</p></li><li><p style=\"min-height:1.5em\">SQL proficiency with demonstrated expertise in defining new performance metrics, conducting deep funnel analysis, and synthesizing raw data into executive-level strategic narratives.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in the healthcare industry</p></li><li><p style=\"min-height:1.5em\">Experience with provider recruitment and retention</p></li><li><p style=\"min-height:1.5em\">Experience leading B2SMB GTM teams (sales, marketing, rev ops)</p></li><li><p style=\"min-height:1.5em\">Management consulting or strategy roles with focus on driving key exec-level decisions to unlock growth</p></li><li><p style=\"min-height:1.5em\">Experience leading technical projects/functions, such as Marketing Ops</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are seeking a senior strategy and operations leader to architect the next phase of Rula’s provider growth. Reporting directly to our VP of Clinical Operations, you will lead the planning and execution for one of the company's most critical strategic initiatives, collaborating closely with C-suite leaders to drive results that directly expand our capacity to deliver care.\n\nYou will set the overarching strategy, build robust growth models, design a scalable operating system, and ensure all cross-functional go-to-market teams are deeply aligned and resourced to achieve their goals. Starting as a strategic individual contributor, you will lay the foundational groundwork before building and mentoring a dedicated team, with ample opportunity to expand your scope as new provider growth priorities emerge.\n\nWe are looking for an experienced professional who has successfully guided supply-side growth in a complex marketplace environment. If you are equally comfortable analyzing nuanced data to uncover insights and facilitating strategic decisions in executive meetings, and you thrive on guiding a high-impact, highly collaborative workstream, we’d love to meet you.\n\nRequired Qualifications\n\n - 12+ years of progressive strategy, operations, or GTM leadership experience, with a proven track record driving supply-side growth in hyperscale marketplace businesses.\n\n - Demonstrated ownership of key elements of a supply-side growth funnel — from acquisition through activation and retention. Deep familiarity with B2SMB marketing and sales.\n\n - Mastery in financial modeling, unit economics (LTV/CAC), and owning complex enterprise growth models or departmental P&L outcomes.\n\n - Proven ability to align and influence cross-functional teams to hit ambitious goals  without direct authority\n\n - Proven track record building, coaching, and scaling high-performing Strategy & Ops or GTM teams.\n\n - SQL proficiency with demonstrated expertise in defining new performance metrics, conducting deep funnel analysis, and synthesizing raw data into executive-level strategic narratives.\n\nPreferred Qualifications\n\n - Experience in the healthcare industry\n\n - Experience with provider recruitment and retention\n\n - Experience leading B2SMB GTM teams (sales, marketing, rev ops)\n\n - Management consulting or strategy roles with focus on driving key exec-level decisions to unlock growth\n\n - Experience leading technical projects/functions, such as Marketing Ops\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."},{"id":"0554c98c-91e2-4d46-83cb-db871c49d6ce","title":"Staff Software Engineer (Remote)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - United States","secondaryLocations":[],"publishedAt":"2026-11-10T18:57:23.545+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/rula/0554c98c-91e2-4d46-83cb-db871c49d6ce","applyUrl":"https://jobs.ashbyhq.com/rula/0554c98c-91e2-4d46-83cb-db871c49d6ce/application","descriptionHtml":"<p style=\"min-height:1.5em\">At Rula, we are a <strong>remote-first company</strong> that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.</p><p style=\"min-height:1.5em\">We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. </p><p style=\"min-height:1.5em\">We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">We are looking for a Staff Software Engineer to join the Patient Experience Team at Rula. This team owns the end-to-end care journey for our patients and is responsible for building the patient portal — the central platform through which patients manage every aspect of their care, from scheduling and billing to communicating with their care team and tracking their treatment plans. Our work directly drives patient engagement, retention, and operational efficiency.</p><p style=\"min-height:1.5em\">As a Staff Engineer on this team, you will lead the design and development of high-impact, full-stack solutions that shape the patient experience at scale. You’ll work closely with cross-functional partners to define technical direction, guide architectural decisions, and ensure our systems are reliable, secure, and scalable. In addition to delivering mission-critical features, you’ll mentor engineers, influence the technical roadmap, and play a key role in evolving the engineering culture. Your work will directly advance our mission to make mental healthcare work for everyone.</p><p style=\"min-height:1.5em\"><strong>Required Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of experience as a software engineer building and maintaining scalable, production-ready systems.</p></li><li><p style=\"min-height:1.5em\">Full-stack expertise with strong frontend and backend capabilities, including deep experience with React, state management, and frontend performance optimization. Strong backend engineering skills with TypeScript and Node.js, including API design, service architecture, data modeling, and database interactions. Demonstrated ability to design, build, and operate secure, scalable, and reliable systems across the full stack.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with microservice and/or event-based architectures.</p></li><li><p style=\"min-height:1.5em\">Proven ability to lead complex technical initiatives across teams, owning the full development lifecycle from planning through launch and maintenance. Experience owning technical problem spaces beyond individual projects, identifying systemic issues, defining long-term technical direction, and driving improvements over time.</p></li><li><p style=\"min-height:1.5em\">Excellent collaboration and communication skills, with experience aligning engineering efforts to business goals.</p></li><li><p style=\"min-height:1.5em\">Experience mentoring engineers, reviewing system architectures, and defining scalable design patterns.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred Qualifications</strong></p><p style=\"min-height:1.5em\"><em>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Computer Science degree or equivalent practical experience.</p></li><li><p style=\"min-height:1.5em\">Experience with modern frameworks and infrastructure including TypeScript, React, Node.js, Kafka, and AWS.</p></li><li><p style=\"min-height:1.5em\">Comfortable participating in on-call rotations; able to independently troubleshoot and resolve complex production issues.</p></li><li><p style=\"min-height:1.5em\">Background in building products that require high reliability and accuracy (e.g., healthcare, finance, mission-critical systems).</p></li><li><p style=\"min-height:1.5em\">Prior experience in early-stage or high-growth startup environments.</p></li></ul><p style=\"min-height:1.5em\"><strong>We're serious about your well-being! As part of our team, full-time employees receive:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>100% remote work environment: </strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)</p></li><li><p style=\"min-height:1.5em\"><strong>Attractive pay and benefits</strong>: Full transparency of pay ranges regardless of where you live in the United States</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive health benefits</strong>: Medical, dental, vision, life, disability, and FSA/HSA</p></li><li><p style=\"min-height:1.5em\"><strong>401(k) plan access</strong>: Start saving for your future</p></li><li><p style=\"min-height:1.5em\"><strong>Generous time-off policies</strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)</p></li><li><p style=\"min-height:1.5em\"><strong>Paid parental leave</strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Assistance Program (EAP)</strong>: Supporting your mental and physical health</p></li><li><p style=\"min-height:1.5em\"><strong>Quarterly department stipend</strong>: Fun team-building activities or in-person gatherings</p></li><li><p style=\"min-height:1.5em\"><strong>Community and employee resource groups</strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all</p></li><li><p style=\"min-height:1.5em\"><strong>Home office stipend: </strong>New hire home office stipend &amp; $50 monthly stipend to help cover internet or cell phone expenses</p></li><li><p style=\"min-height:1.5em\"><strong>Wellness at Rula program: </strong>Year-round wellness initiatives and a $50/month wellness stipend</p></li></ul><p style=\"min-height:1.5em\"><strong>Our team</strong></p><p style=\"min-height:1.5em\">We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.</p>","descriptionPlain":"At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\n\nWe aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \n\nWe believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\n\nAbout the Role\n\nWe are looking for a Staff Software Engineer to join the Patient Experience Team at Rula. This team owns the end-to-end care journey for our patients and is responsible for building the patient portal — the central platform through which patients manage every aspect of their care, from scheduling and billing to communicating with their care team and tracking their treatment plans. Our work directly drives patient engagement, retention, and operational efficiency.\n\nAs a Staff Engineer on this team, you will lead the design and development of high-impact, full-stack solutions that shape the patient experience at scale. You’ll work closely with cross-functional partners to define technical direction, guide architectural decisions, and ensure our systems are reliable, secure, and scalable. In addition to delivering mission-critical features, you’ll mentor engineers, influence the technical roadmap, and play a key role in evolving the engineering culture. Your work will directly advance our mission to make mental healthcare work for everyone.\n\nRequired Qualifications\n\n - 8+ years of experience as a software engineer building and maintaining scalable, production-ready systems.\n\n - Full-stack expertise with strong frontend and backend capabilities, including deep experience with React, state management, and frontend performance optimization. Strong backend engineering skills with TypeScript and Node.js, including API design, service architecture, data modeling, and database interactions. Demonstrated ability to design, build, and operate secure, scalable, and reliable systems across the full stack.\n\n - Hands-on experience with microservice and/or event-based architectures.\n\n - Proven ability to lead complex technical initiatives across teams, owning the full development lifecycle from planning through launch and maintenance. Experience owning technical problem spaces beyond individual projects, identifying systemic issues, defining long-term technical direction, and driving improvements over time.\n\n - Excellent collaboration and communication skills, with experience aligning engineering efforts to business goals.\n\n - Experience mentoring engineers, reviewing system architectures, and defining scalable design patterns.\n\nPreferred Qualifications\n\nWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\n\n - Computer Science degree or equivalent practical experience.\n\n - Experience with modern frameworks and infrastructure including TypeScript, React, Node.js, Kafka, and AWS.\n\n - Comfortable participating in on-call rotations; able to independently troubleshoot and resolve complex production issues.\n\n - Background in building products that require high reliability and accuracy (e.g., healthcare, finance, mission-critical systems).\n\n - Prior experience in early-stage or high-growth startup environments.\n\nWe're serious about your well-being! As part of our team, full-time employees receive:\n\n - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\n\n - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States\n\n - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA\n\n - 401(k) plan access: Start saving for your future\n\n - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\n\n - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering\n\n - Employee Assistance Program (EAP): Supporting your mental and physical health\n\n - Quarterly department stipend: Fun team-building activities or in-person gatherings\n\n - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\n\n - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\n\n - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend\n\nOur team\n\nWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued."}],"apiVersion":"1"}