{"jobs":[{"id":"01e24f35-a936-4dd1-a700-31e872c50da8","title":"Senior Software Engineer (Node), JavaScript SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-04-24T14:28:55.126+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/01e24f35-a936-4dd1-a700-31e872c50da8","applyUrl":"https://jobs.ashbyhq.com/sentry/01e24f35-a936-4dd1-a700-31e872c50da8/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About this role</strong></h2><p style=\"min-height:1.5em\">Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.</p><p style=\"min-height:1.5em\">This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the rapidly evolving server-side JavaScript landscape.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><p style=\"min-height:1.5em\">Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>A Universe of JavaScript Challenges:</strong> Dive deep into our extensive suite of JavaScript SDKs, with a sharp focus on server-side and edge runtimes — from the battle-tested Node.js ecosystem to cutting-edge alternatives like Bun and Deno, and distributed edge environments like Cloudflare Workers. Your work will directly empower millions of developers to build better, more reliable software, no matter which runtime powers their stack</p></li><li><p style=\"min-height:1.5em\"><strong>End-to-End Ownership:</strong> We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers</p></li><li><p style=\"min-height:1.5em\"><strong>The AI-Powered Developer Experience:</strong> We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value</p></li><li><p style=\"min-height:1.5em\"><strong>A Voice in the Open-Source Community:</strong> We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39, the Node.js core team, and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards and runtime interoperability</p></li><li><p style=\"min-height:1.5em\"><strong>Direct Impact and Connection:</strong> Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You'll love this role if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use</p></li><li><p style=\"min-height:1.5em\">Are a developer at heart, driven to create exceptional tools for your peers</p></li><li><p style=\"min-height:1.5em\">Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated</p></li><li><p style=\"min-height:1.5em\">Are excited about contributing to a globally recognized open-source project full-time</p></li><li><p style=\"min-height:1.5em\">Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">At least 5 years of experience as a Software Engineer, web developer, or a similar role</p></li><li><p style=\"min-height:1.5em\">Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with Node.js and meaningful exposure to one or more modern server runtimes such as Bun, Deno, or Cloudflare Workers — with a solid understanding of how they differ in module systems, APIs, performance characteristics, and deployment models</p></li><li><p style=\"min-height:1.5em\">Exceptional written and verbal communication skills in English</p></li><li><p style=\"min-height:1.5em\">You're based in the Toronto, Canada area or are excited about the prospect of relocating to this thriving tech hub</p></li></ul><h2><strong>Bonus points for:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working with WinterCG, the Web-interoperable Runtimes Community Group, or other runtime interoperability initiatives</p></li><li><p style=\"min-height:1.5em\">Familiarity with OpenTelemetry instrumentation in server-side or edge environments</p></li><li><p style=\"min-height:1.5em\">A history of contributing to or maintaining open-source libraries</p></li><li><p style=\"min-height:1.5em\">Experience engaging with open-source committees or working groups</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">If you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $200,000 to $295,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://sentry.io/careers/\"><u>Sentry Benefits</u></a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAre you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.\n\nThis isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the rapidly evolving server-side JavaScript landscape.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nJoin our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:\n\n - A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a sharp focus on server-side and edge runtimes — from the battle-tested Node.js ecosystem to cutting-edge alternatives like Bun and Deno, and distributed edge environments like Cloudflare Workers. Your work will directly empower millions of developers to build better, more reliable software, no matter which runtime powers their stack\n\n - End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers\n\n - The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value\n\n - A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39, the Node.js core team, and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards and runtime interoperability\n\n - Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use\n\n - Are a developer at heart, driven to create exceptional tools for your peers\n\n - Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated\n\n - Are excited about contributing to a globally recognized open-source project full-time\n\n - Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights\n\n\n\n\nQUALIFICATIONS\n\n - At least 5 years of experience as a Software Engineer, web developer, or a similar role\n\n - Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript\n\n - Hands-on experience with Node.js and meaningful exposure to one or more modern server runtimes such as Bun, Deno, or Cloudflare Workers — with a solid understanding of how they differ in module systems, APIs, performance characteristics, and deployment models\n\n - Exceptional written and verbal communication skills in English\n\n - You're based in the Toronto, Canada area or are excited about the prospect of relocating to this thriving tech hub\n\n\nBONUS POINTS FOR:\n\n - Experience working with WinterCG, the Web-interoperable Runtimes Community Group, or other runtime interoperability initiatives\n\n - Familiarity with OpenTelemetry instrumentation in server-side or edge environments\n\n - A history of contributing to or maintaining open-source libraries\n\n - Experience engaging with open-source committees or working groups\n\n\n\nIf you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $200,000 to $295,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"0580bfa2-ee00-41c9-94b8-df3d3b4e7fcc","title":"Senior Technical Support Engineer","department":"Support","team":"Support","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-01-30T17:37:19.650+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/0580bfa2-ee00-41c9-94b8-df3d3b4e7fcc","applyUrl":"https://jobs.ashbyhq.com/sentry/0580bfa2-ee00-41c9-94b8-df3d3b4e7fcc/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>About the Role</strong></h2><p style=\"min-height:1.5em\">At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.</p><p style=\"min-height:1.5em\">We are <strong>architecting the Technical Support engine</strong>. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. <strong>You are a debugger of both code and systems.</strong> You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.</p><p style=\"min-height:1.5em\">Sentry Support Engineers aren't just clearing queues; they are <strong>Orchestrators</strong>. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><p style=\"min-height:1.5em\"><strong>Master the Sentry Ecosystem &amp; Support Elite Developers</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Deep-Dive Debugging:</strong> Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Support the Great Minds:</strong> Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.</p></li><li><p style=\"min-height:1.5em\"><strong>Troubleshoot SDK Implementations:</strong> Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering Feedback Loop:</strong> Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.</p></li></ul><p style=\"min-height:1.5em\"><strong>Engineer Agentic Operations (The Scaling Engine)</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Deterministic Support Paths:</strong> Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Knowledge Engineering:</strong> Build the right context into our systems so they can resolve issues consistently and indefinitely.</p></li><li><p style=\"min-height:1.5em\"><strong>Agentic Tooling Development:</strong> Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.</p></li><li><p style=\"min-height:1.5em\"><strong>The Seer Philosophy:</strong> We’ve already proven AI can handle autonomous production fixes with <strong>Seer</strong>. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You’ll love this job if</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>You love eliminating Non-scalable effort:</strong> you enjoy automating repetitive work and take pride in building systems that save time and effort.</p></li><li><p style=\"min-height:1.5em\"><strong>You’re a Full-Stack Troubleshooter:</strong> You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon</p></li><li><p style=\"min-height:1.5em\"><strong>You Value Evidence-Based Support:</strong> You prefer looking at data trends over anecdotal evidence to decide where to build automation next.</p></li><li><p style=\"min-height:1.5em\"><strong>You’re a Developer Advocate:</strong> You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>5–8+ years of experience</strong> in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.</p></li><li><p style=\"min-height:1.5em\"><strong>Strong Coding Foundations:</strong> Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.</p></li><li><p style=\"min-height:1.5em\"><strong>Systems Depth:</strong> Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.</p></li><li><p style=\"min-height:1.5em\"><strong>AI &amp; Automation Literacy:</strong> Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.</p></li><li><p style=\"min-height:1.5em\"><strong>Exceptional Communication:</strong> The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.</p></li></ul><h3><strong>Bonus qualifications</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Open Source Contributor:</strong> An active presence on GitHub or experience maintaining open-source libraries.</p></li><li><p style=\"min-height:1.5em\"><strong>Former Software Developer:</strong> You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE\n\nAt Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.\n\nWe are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.\n\nSentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nMaster the Sentry Ecosystem & Support Elite Developers\n\n - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.\n\n - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.\n\n - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.\n\n - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.\n\nEngineer Agentic Operations (The Scaling Engine)\n\n - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.\n\n - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.\n\n - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.\n\n - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"\n\n\n\n\nYOU’LL LOVE THIS JOB IF\n\n - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.\n\n - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon\n\n - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.\n\n - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.\n\n\n\n\nQUALIFICATIONS\n\n - 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.\n\n - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.\n\n - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.\n\n - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.\n\n - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.\n\n\nBONUS QUALIFICATIONS\n\n - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.\n\n - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"18a982b7-57f1-44af-a019-f812f601b346","title":"Engineering Manager, Data Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[{"location":"Toronto, Ontario, Canada","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-07-10T02:57:41.295+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/18a982b7-57f1-44af-a019-f812f601b346","applyUrl":"https://jobs.ashbyhq.com/sentry/18a982b7-57f1-44af-a019-f812f601b346/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h1>About the role</h1><p style=\"min-height:1.5em\">Sentry provides developer-first observability to over 4 million developers worldwide. The <strong>Events Analytics Platform</strong> (EAP) team is at the heart of that mission: it powers how all of Sentry's event data, such as errors, transactions, spans, profiles, replays, and metrics, is stored, queried, and analyzed. It also powers Sentry's latest AI push, Seer.</p><p style=\"min-height:1.5em\">The EAP team makes it possible for developers to efficiently search and debug across massive volumes of data, providing the context needed to understand and fix issues quickly. This team is also a cornerstone of Sentry's long-term strategy to become a context assembly and telemetry platform that unifies different signals so developers can see the complete picture.</p><p style=\"min-height:1.5em\">As an engineering manager on the EAP team, you will lead a group of engineers building and scaling one of Sentry's most critical data platforms. You will be responsible for driving architectural evolution, ensuring system stability, and mentoring a talented team. This is a highly visible leadership role with direct ties to Sentry's long-term product and platform strategy.</p><p style=\"min-height:1.5em\"></p><h1>What you'll do</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Grow and develop a team of engineers with high expectations for ownership and impact</p></li><li><p style=\"min-height:1.5em\">Set the technical and strategic direction for the team, balancing short-term stability with long-term architectural evolution</p></li><li><p style=\"min-height:1.5em\">Drive development of core EAP features, including support for complex analytical queries, dynamic routing logic across fidelity levels, storage and compute separation, and modern patterns for analytical storage</p></li><li><p style=\"min-height:1.5em\">Ensure EAP can support the workload demands of AI agents and MCP servers that unlock new AI capabilities for Sentry</p></li><li><p style=\"min-height:1.5em\">Guide the unification of all event data into EAP and enable fast, complex cross-event querying at scale</p></li><li><p style=\"min-height:1.5em\">Partner closely with cross-functional teams including Product Engineering, Streaming, Production Engineering, Security, and Compliance</p></li><li><p style=\"min-height:1.5em\">Lead the team through incidents, postmortems, and scaling challenges while fostering operational excellence</p></li><li><p style=\"min-height:1.5em\">Build a healthy and collaborative team culture rooted in growth, accountability, and inclusion</p></li></ul><p style=\"min-height:1.5em\"></p><h1>You'll love this job if you</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy mentoring and developing engineers, especially helping junior engineers grow into senior roles</p></li><li><p style=\"min-height:1.5em\">Get excited by designing and running large-scale distributed data systems where performance and reliability matter</p></li><li><p style=\"min-height:1.5em\">Are passionate about tackling the challenges of continuously scaling as Sentry's traffic grows</p></li><li><p style=\"min-height:1.5em\">Like tackling complex querying and storage challenges at massive scale</p></li><li><p style=\"min-height:1.5em\">Thrive on cross-functional collaboration with product and infrastructure teams</p></li><li><p style=\"min-height:1.5em\">Want to work on a highly strategic team with significant visibility that shapes the future of Sentry's platform</p></li></ul><p style=\"min-height:1.5em\"></p><h1>What we're looking for</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of industry experience in software engineering, including 4+ years of people management experience with career development and performance management</p></li><li><p style=\"min-height:1.5em\">Strong technical background in data platforms, storage systems, or analytical backends (for example, ClickHouse, Pinot, or Druid)</p></li><li><p style=\"min-height:1.5em\">Experience with distributed systems, query optimization, or scaling data-intensive workloads</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills with the ability to clearly articulate technical concepts to diverse audiences</p></li><li><p style=\"min-height:1.5em\">Proficiency with Python, Rust, or a similar programming language is a plus</p></li><li><p style=\"min-height:1.5em\">Familiarity with observability, developer tools, or event-driven systems is a plus</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry provides developer-first observability to over 4 million developers worldwide. The Events Analytics Platform (EAP) team is at the heart of that mission: it powers how all of Sentry's event data, such as errors, transactions, spans, profiles, replays, and metrics, is stored, queried, and analyzed. It also powers Sentry's latest AI push, Seer.\n\nThe EAP team makes it possible for developers to efficiently search and debug across massive volumes of data, providing the context needed to understand and fix issues quickly. This team is also a cornerstone of Sentry's long-term strategy to become a context assembly and telemetry platform that unifies different signals so developers can see the complete picture.\n\nAs an engineering manager on the EAP team, you will lead a group of engineers building and scaling one of Sentry's most critical data platforms. You will be responsible for driving architectural evolution, ensuring system stability, and mentoring a talented team. This is a highly visible leadership role with direct ties to Sentry's long-term product and platform strategy.\n\n\n\n\nWHAT YOU'LL DO\n\n - Grow and develop a team of engineers with high expectations for ownership and impact\n\n - Set the technical and strategic direction for the team, balancing short-term stability with long-term architectural evolution\n\n - Drive development of core EAP features, including support for complex analytical queries, dynamic routing logic across fidelity levels, storage and compute separation, and modern patterns for analytical storage\n\n - Ensure EAP can support the workload demands of AI agents and MCP servers that unlock new AI capabilities for Sentry\n\n - Guide the unification of all event data into EAP and enable fast, complex cross-event querying at scale\n\n - Partner closely with cross-functional teams including Product Engineering, Streaming, Production Engineering, Security, and Compliance\n\n - Lead the team through incidents, postmortems, and scaling challenges while fostering operational excellence\n\n - Build a healthy and collaborative team culture rooted in growth, accountability, and inclusion\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Enjoy mentoring and developing engineers, especially helping junior engineers grow into senior roles\n\n - Get excited by designing and running large-scale distributed data systems where performance and reliability matter\n\n - Are passionate about tackling the challenges of continuously scaling as Sentry's traffic grows\n\n - Like tackling complex querying and storage challenges at massive scale\n\n - Thrive on cross-functional collaboration with product and infrastructure teams\n\n - Want to work on a highly strategic team with significant visibility that shapes the future of Sentry's platform\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 10+ years of industry experience in software engineering, including 4+ years of people management experience with career development and performance management\n\n - Strong technical background in data platforms, storage systems, or analytical backends (for example, ClickHouse, Pinot, or Druid)\n\n - Experience with distributed systems, query optimization, or scaling data-intensive workloads\n\n - Excellent communication skills with the ability to clearly articulate technical concepts to diverse audiences\n\n - Proficiency with Python, Rust, or a similar programming language is a plus\n\n - Familiarity with observability, developer tools, or event-driven systems is a plus\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"1b63fc5e-ee6e-42b4-924c-a48836722cba","title":"Startups Marketing Lead","department":"Marketing ","team":"Marketing ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-05-27T22:59:11.483+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/1b63fc5e-ee6e-42b4-924c-a48836722cba","applyUrl":"https://jobs.ashbyhq.com/sentry/1b63fc5e-ee6e-42b4-924c-a48836722cba/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the Role</strong></h2><p style=\"min-height:1.5em\">Sentry already has a startup program: credits, partner deals with YC and a16z, a landing page with a terminal theme that developers actually think is cool. What we don't have is someone whose full-time job is making this program a real growth engine.</p><p style=\"min-height:1.5em\">That's this role. You'll own startup marketing end-to-end: the partner ecosystem, the community presence, the acquisition programs, the brand in rooms full of founders and early engineers. You'll take what exists today and turn it into something that makes Sentry the default monitoring choice for every new company shipping code.</p><p style=\"min-height:1.5em\">This role reports to the Head of Enterprise Marketing (yes, we get how this can be confusing, but she’s pretty cool) and works across Growth, Product Marketing, and DevEx. You'll have real autonomy to shape the strategy and build programs from scratch – but you'll also need to execute quickly, (kind of – we can explain more) measure what works, and kill what doesn't.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build and scale startup partnerships.</strong> Expand relationships with accelerators, incubators, VC platforms, and startup deal aggregators. Make Sentry's credits program a no-brainer inclusion in every startup perks stack.</p></li><li><p style=\"min-height:1.5em\"><strong>Own the startup acquisition funnel.</strong> Design programs that move early-stage companies from free plan → credits program → paid customers → expansion. Instrument everything so we know where the pipeline is and where it leaks.</p></li><li><p style=\"min-height:1.5em\"><strong>Be Sentry's face in the startup ecosystem.</strong> Show up at demo days, founder events, and SF tech week. Build relationships with the people building the next generation of companies. Not because it's a line item, but because you're genuinely in that world.</p></li><li><p style=\"min-height:1.5em\"><strong>Create content and campaigns for startup audiences.</strong> Founders and early engineers don't read whitepapers (we don’t write them either). Figure out what they do read, watch, and share, then put Sentry in front of them in a way that feels useful, not salesy.</p></li><li><p style=\"min-height:1.5em\"><strong>Shape the startup program itself.</strong> Evolve the credits structure, trial experience, and onboarding for early-stage teams. Advocate for what startups actually need from Sentry's product and packaging.</p></li><li><p style=\"min-height:1.5em\"><strong>Measure and report on the program's impact.</strong> Define KPIs that connect startup program activity to revenue outcomes – not vanity metrics.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You'll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You've built a startup marketing or partnerships program at a company that sells to developers or technical teams, and you did it from close to zero.</p></li><li><p style=\"min-height:1.5em\">You're a growth marketer who also knows how to work a room. You can run a paid campaign and also have a genuine conversation with a founder at a YC demo day afterparty.</p></li><li><p style=\"min-height:1.5em\">You think Sentry's startup help center page that says \"Open a DM to your best developer friend and type 'hey is Sentry good?'\" is the right energy for this audience.</p></li><li><p style=\"min-height:1.5em\">You'd rather launch something scrappy on Monday than present a polished deck about it on Friday.</p></li><li><p style=\"min-height:1.5em\">Your career path has a few unexpected turns in it, and you think that makes you better at this job, not worse.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4–7 years in marketing, growth, or partnerships, with significant time spent working with or inside early-stage startups</p></li><li><p style=\"min-height:1.5em\">Experience building programs from scratch – not inheriting and optimizing, but actually standing something up</p></li><li><p style=\"min-height:1.5em\">Track record of working across growth, brand, community, and partnerships (not just one lane)</p></li><li><p style=\"min-height:1.5em\">Familiarity with the developer tools or B2B SaaS ecosystem</p></li><li><p style=\"min-height:1.5em\">Experience managing partner relationships (accelerators, VCs, deal platforms) and getting real results from them</p></li><li><p style=\"min-height:1.5em\">Bonus: you came to marketing from somewhere unexpected – operations, policy, legal, engineering, and it gives you a different lens on the work</p></li></ul><p style=\"min-height:1.5em\"><br /></p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry already has a startup program: credits, partner deals with YC and a16z, a landing page with a terminal theme that developers actually think is cool. What we don't have is someone whose full-time job is making this program a real growth engine.\n\nThat's this role. You'll own startup marketing end-to-end: the partner ecosystem, the community presence, the acquisition programs, the brand in rooms full of founders and early engineers. You'll take what exists today and turn it into something that makes Sentry the default monitoring choice for every new company shipping code.\n\nThis role reports to the Head of Enterprise Marketing (yes, we get how this can be confusing, but she’s pretty cool) and works across Growth, Product Marketing, and DevEx. You'll have real autonomy to shape the strategy and build programs from scratch – but you'll also need to execute quickly, (kind of – we can explain more) measure what works, and kill what doesn't.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Build and scale startup partnerships. Expand relationships with accelerators, incubators, VC platforms, and startup deal aggregators. Make Sentry's credits program a no-brainer inclusion in every startup perks stack.\n\n - Own the startup acquisition funnel. Design programs that move early-stage companies from free plan → credits program → paid customers → expansion. Instrument everything so we know where the pipeline is and where it leaks.\n\n - Be Sentry's face in the startup ecosystem. Show up at demo days, founder events, and SF tech week. Build relationships with the people building the next generation of companies. Not because it's a line item, but because you're genuinely in that world.\n\n - Create content and campaigns for startup audiences. Founders and early engineers don't read whitepapers (we don’t write them either). Figure out what they do read, watch, and share, then put Sentry in front of them in a way that feels useful, not salesy.\n\n - Shape the startup program itself. Evolve the credits structure, trial experience, and onboarding for early-stage teams. Advocate for what startups actually need from Sentry's product and packaging.\n\n - Measure and report on the program's impact. Define KPIs that connect startup program activity to revenue outcomes – not vanity metrics.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - You've built a startup marketing or partnerships program at a company that sells to developers or technical teams, and you did it from close to zero.\n\n - You're a growth marketer who also knows how to work a room. You can run a paid campaign and also have a genuine conversation with a founder at a YC demo day afterparty.\n\n - You think Sentry's startup help center page that says \"Open a DM to your best developer friend and type 'hey is Sentry good?'\" is the right energy for this audience.\n\n - You'd rather launch something scrappy on Monday than present a polished deck about it on Friday.\n\n - Your career path has a few unexpected turns in it, and you think that makes you better at this job, not worse.\n\n\n\n\nQUALIFICATIONS\n\n - 4–7 years in marketing, growth, or partnerships, with significant time spent working with or inside early-stage startups\n\n - Experience building programs from scratch – not inheriting and optimizing, but actually standing something up\n\n - Track record of working across growth, brand, community, and partnerships (not just one lane)\n\n - Familiarity with the developer tools or B2B SaaS ecosystem\n\n - Experience managing partner relationships (accelerators, VCs, deal platforms) and getting real results from them\n\n - Bonus: you came to marketing from somewhere unexpected – operations, policy, legal, engineering, and it gives you a different lens on the work\n\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"26c3535f-fcaa-4419-8272-43faa00582f1","title":"Senior Software Engineer, Billing Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-07-02T13:11:33.012+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/26c3535f-fcaa-4419-8272-43faa00582f1","applyUrl":"https://jobs.ashbyhq.com/sentry/26c3535f-fcaa-4419-8272-43faa00582f1/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the team</strong></h2><p style=\"min-height:1.5em\">The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">As a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.</p></li><li><p style=\"min-height:1.5em\">You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.</p></li><li><p style=\"min-height:1.5em\">You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You'll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.</p></li><li><p style=\"min-height:1.5em\">Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.</p></li><li><p style=\"min-height:1.5em\">Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>To thrive in this role, you have</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Built or significantly improved systems with high-stakes accuracy requirements.</p></li><li><p style=\"min-height:1.5em\">Mentored engineers through ambiguous, high-stakes projects.</p></li><li><p style=\"min-height:1.5em\">Operated services where reliability includes uptime and also financial correctness.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>$200,000 to $295,000 CAD</strong>. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE TEAM\n\nThe Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.\n\n \n\n - You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.\n\n - You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.\n\n - You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.\n\n - Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.\n\n - Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.\n\n\n\n\nTO THRIVE IN THIS ROLE, YOU HAVE\n\n - Built or significantly improved systems with high-stakes accuracy requirements.\n\n - Mentored engineers through ambiguous, high-stakes projects.\n\n - Operated services where reliability includes uptime and also financial correctness.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $295,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"2cdc2ba7-8406-452a-b84f-d94d8e7a09bb","title":"Solutions Engineer, Enterprise ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2025-12-12T22:22:16.179+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/2cdc2ba7-8406-452a-b84f-d94d8e7a09bb","applyUrl":"https://jobs.ashbyhq.com/sentry/2cdc2ba7-8406-452a-b84f-d94d8e7a09bb/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>About the role:</strong></h2><p style=\"min-height:1.5em\">The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Developers can effectively identify and resolve slowdowns and errors in their applications.</p></li><li><p style=\"min-height:1.5em\">Development teams increase developer productivity and customer satisfaction.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.</p></li><li><p style=\"min-height:1.5em\">Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).</p></li><li><p style=\"min-height:1.5em\">Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices</p></li><li><p style=\"min-height:1.5em\">Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.</p></li><li><p style=\"min-height:1.5em\">Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You’ll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy talking about technology and interfacing with engineers and engineering leaders.</p></li><li><p style=\"min-height:1.5em\">Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.</p></li><li><p style=\"min-height:1.5em\">Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).</p></li><li><p style=\"min-height:1.5em\">Have a fast-paced, results-driven mindset.</p></li><li><p style=\"min-height:1.5em\">Love developer tools, open-source, and/or all things software development life cycle!</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.</p></li><li><p style=\"min-height:1.5em\">Possess excellent communication and presentation skills.</p></li><li><p style=\"min-height:1.5em\">Problem solver, knowledgable, and can-doer</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $170,000 to $190,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE:\n\nThe Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:\n\n - Developers can effectively identify and resolve slowdowns and errors in their applications.\n\n - Development teams increase developer productivity and customer satisfaction.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.\n\n - Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).\n\n - Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices\n\n - Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.\n\n - Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders.\n\n - Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.\n\n - Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).\n\n - Have a fast-paced, results-driven mindset.\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.\n\n - Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.\n\n - Possess excellent communication and presentation skills.\n\n - Problem solver, knowledgable, and can-doer\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $170,000 to $190,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"361dfd45-650b-4f0a-9182-742e70a6c5ee","title":"Senior Security Engineer, Application & Platform Security","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-02-06T20:23:44.500+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/361dfd45-650b-4f0a-9182-742e70a6c5ee","applyUrl":"https://jobs.ashbyhq.com/sentry/361dfd45-650b-4f0a-9182-742e70a6c5ee/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About The Role</strong></h2><p style=\"min-height:1.5em\">The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.</p><p style=\"min-height:1.5em\">As a Senior Security Engineer on this team, you'll work across application and platform security domains. You’ll own and shape the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role, you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You will build processes, tooling, and culture which makes security a natural part of how we ship and operate.</p></li><li><p style=\"min-height:1.5em\">Influence mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and management of our bug bounty and responsible disclosure program.</p></li><li><p style=\"min-height:1.5em\">Champion secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.</p></li><li><p style=\"min-height:1.5em\">Validate and reproduce application and infrastructure security findings. Scanning, manual testing, coordinate penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.</p></li><li><p style=\"min-height:1.5em\">Evaluate and respond to emerging threats relevant to application security Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You’ll thrive in this role if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy operating cross-functionally, building relationships, and influencing with technical expertise, and shaping how security gets done across a fast-moving engineering organization.</p></li><li><p style=\"min-height:1.5em\">Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.</p></li><li><p style=\"min-height:1.5em\">Love working in an developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.</p></li><li><p style=\"min-height:1.5em\">Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.</p></li><li><p style=\"min-height:1.5em\">Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of industry experience designing, building, securing complex applications and large-scale distributed cloud systems</p></li><li><p style=\"min-height:1.5em\">Degree in Computer Science or a related field, equivalent training, or professional experience</p></li><li><p style=\"min-height:1.5em\">Direct experience with security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs</p></li><li><p style=\"min-height:1.5em\">Experienced and comfortable programming in at least one language, must be comfortable reviewing Python, Typescript, Go, Rust applications</p></li><li><p style=\"min-height:1.5em\">Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and securing those technologies (cloud networking, IAM, etc.)</p></li><li><p style=\"min-height:1.5em\">A collaborative approach to problem solving paired with strong written and verbal communication</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>$190,000</strong> to<strong> $280,000 USD</strong>. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.\n\nAs a Senior Security Engineer on this team, you'll work across application and platform security domains. You’ll own and shape the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Own and mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You will build processes, tooling, and culture which makes security a natural part of how we ship and operate.\n\n - Influence mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and management of our bug bounty and responsible disclosure program.\n\n - Champion secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.\n\n - Validate and reproduce application and infrastructure security findings. Scanning, manual testing, coordinate penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.\n\n - Evaluate and respond to emerging threats relevant to application security Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.\n\n\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Enjoy operating cross-functionally, building relationships, and influencing with technical expertise, and shaping how security gets done across a fast-moving engineering organization.\n\n - Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.\n\n - Love working in an developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.\n\n - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.\n\n - Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of industry experience designing, building, securing complex applications and large-scale distributed cloud systems\n\n - Degree in Computer Science or a related field, equivalent training, or professional experience\n\n - Direct experience with security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs\n\n - Experienced and comfortable programming in at least one language, must be comfortable reviewing Python, Typescript, Go, Rust applications\n\n - Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and securing those technologies (cloud networking, IAM, etc.)\n\n - A collaborative approach to problem solving paired with strong written and verbal communication\n\n\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $280,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"37c30441-078e-4575-83e9-d955ca2e15ce","title":"Senior Software Engineer (iOS), SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-05-07T08:04:17.000+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/37c30441-078e-4575-83e9-d955ca2e15ce","applyUrl":"https://jobs.ashbyhq.com/sentry/37c30441-078e-4575-83e9-d955ca2e15ce/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2>Ready to build the future of mobile app monitoring?</h2><p style=\"min-height:1.5em\">This is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts.</p><p style=\"min-height:1.5em\">You'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team.</p><p style=\"min-height:1.5em\"></p><h2>What you will achieve in this role</h2><p style=\"min-height:1.5em\">As the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI.</p><p style=\"min-height:1.5em\">You will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges.</p><p style=\"min-height:1.5em\"></p><h2>Why you will love this role</h2><p style=\"min-height:1.5em\">We're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment.</p><p style=\"min-height:1.5em\">You will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work.</p><p style=\"min-height:1.5em\"></p><h2>Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms, and ideally in SDK development and/or developer tooling</p></li><li><p style=\"min-height:1.5em\">Deep experience developing for the iOS platform using Swift and Objective-C</p></li><li><p style=\"min-height:1.5em\">A strong understanding of mobile architecture, patterns, and best practices</p></li><li><p style=\"min-height:1.5em\">Experience leveraging AI-powered development tools to enhance productivity and code quality</p></li><li><p style=\"min-height:1.5em\">Excellent written and spoken English communication skills</p></li><li><p style=\"min-height:1.5em\">Well-organized with a high level of attention to detail and accuracy</p></li><li><p style=\"min-height:1.5em\">You live in the Toronto area or are willing to relocate for this incredible opportunity</p></li></ul><h2>Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Knowledge of the app monitoring and observability space</p></li><li><p style=\"min-height:1.5em\">Familiarity with low-level programming (C/C++)</p></li><li><p style=\"min-height:1.5em\">A track record of maintaining or contributing to open-source libraries</p></li><li><p style=\"min-height:1.5em\">Experience with other mobile platforms or frameworks (Android + Kotlin/Java, React Native + JavaScript/TypeScript, Flutter + Dart)</p></li></ul><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $185,000 to $231,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nREADY TO BUILD THE FUTURE OF MOBILE APP MONITORING?\n\nThis is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts.\n\nYou'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team.\n\n\n\n\nWHAT YOU WILL ACHIEVE IN THIS ROLE\n\nAs the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI.\n\nYou will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges.\n\n\n\n\nWHY YOU WILL LOVE THIS ROLE\n\nWe're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment.\n\nYou will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms, and ideally in SDK development and/or developer tooling\n\n - Deep experience developing for the iOS platform using Swift and Objective-C\n\n - A strong understanding of mobile architecture, patterns, and best practices\n\n - Experience leveraging AI-powered development tools to enhance productivity and code quality\n\n - Excellent written and spoken English communication skills\n\n - Well-organized with a high level of attention to detail and accuracy\n\n - You live in the Toronto area or are willing to relocate for this incredible opportunity\n\n\nBONUS POINTS\n\n - Knowledge of the app monitoring and observability space\n\n - Familiarity with low-level programming (C/C++)\n\n - A track record of maintaining or contributing to open-source libraries\n\n - Experience with other mobile platforms or frameworks (Android + Kotlin/Java, React Native + JavaScript/TypeScript, Flutter + Dart)\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $185,000 to $231,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"3c3064ea-4d49-491e-ba93-05e66bda9ed8","title":"Senior Security Engineer, Application & Platform Security","department":"Security","team":"Security","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-02-06T00:55:48.954+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/3c3064ea-4d49-491e-ba93-05e66bda9ed8","applyUrl":"https://jobs.ashbyhq.com/sentry/3c3064ea-4d49-491e-ba93-05e66bda9ed8/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About The Role</strong></h2><p style=\"min-height:1.5em\">The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.</p><p style=\"min-height:1.5em\">As a Senior Security Engineer on this team, you'll work across application and platform security domains. You’ll own and shape the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>In this role, you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You will build processes, tooling, and culture which makes security a natural part of how we ship and operate.</p></li><li><p style=\"min-height:1.5em\">Influence mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and management of our bug bounty and responsible disclosure program.</p></li><li><p style=\"min-height:1.5em\">Champion secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.</p></li><li><p style=\"min-height:1.5em\">Validate and reproduce application and infrastructure security findings. Scanning, manual testing, coordinate penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.</p></li><li><p style=\"min-height:1.5em\">Evaluate and respond to emerging threats relevant to application security Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>You’ll thrive in this role if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy operating cross-functionally, building relationships, and influencing with technical expertise, and shaping how security gets done across a fast-moving engineering organization.</p></li><li><p style=\"min-height:1.5em\">Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.</p></li><li><p style=\"min-height:1.5em\">Love working in an developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.</p></li><li><p style=\"min-height:1.5em\">Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.</p></li><li><p style=\"min-height:1.5em\">Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of industry experience designing, building, securing complex applications and large-scale distributed cloud systems</p></li><li><p style=\"min-height:1.5em\">Degree in Computer Science or a related field, equivalent training, or professional experience</p></li><li><p style=\"min-height:1.5em\">Direct experience with security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs</p></li><li><p style=\"min-height:1.5em\">Experienced and comfortable programming in at least one language, must be comfortable reviewing Python, Typescript, Go, Rust applications</p></li><li><p style=\"min-height:1.5em\">Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and securing those technologies (cloud networking, IAM, etc.)</p></li><li><p style=\"min-height:1.5em\">A collaborative approach to problem solving paired with strong written and verbal communication</p></li></ul><p style=\"min-height:1.5em\">Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>$200,000 to $295,000 CAD</strong>. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.\n\nAs a Senior Security Engineer on this team, you'll work across application and platform security domains. You’ll own and shape the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.\n\n \n\n\nIN THIS ROLE, YOU WILL\n\n - Own and mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You will build processes, tooling, and culture which makes security a natural part of how we ship and operate.\n\n - Influence mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and management of our bug bounty and responsible disclosure program.\n\n - Champion secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.\n\n - Validate and reproduce application and infrastructure security findings. Scanning, manual testing, coordinate penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.\n\n - Evaluate and respond to emerging threats relevant to application security Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.\n\n \n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Enjoy operating cross-functionally, building relationships, and influencing with technical expertise, and shaping how security gets done across a fast-moving engineering organization.\n\n - Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.\n\n - Love working in an developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.\n\n - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.\n\n - Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.\n\n \n\n\nQUALIFICATIONS\n\n - 5+ years of industry experience designing, building, securing complex applications and large-scale distributed cloud systems\n\n - Degree in Computer Science or a related field, equivalent training, or professional experience\n\n - Direct experience with security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs\n\n - Experienced and comfortable programming in at least one language, must be comfortable reviewing Python, Typescript, Go, Rust applications\n\n - Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and securing those technologies (cloud networking, IAM, etc.)\n\n - A collaborative approach to problem solving paired with strong written and verbal communication\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $295,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"4eb18706-9bbb-4b55-a58c-0fd71a3cb080","title":"Senior Software Engineer (Frameworks), JavaScript SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-05-19T12:11:32.547+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/4eb18706-9bbb-4b55-a58c-0fd71a3cb080","applyUrl":"https://jobs.ashbyhq.com/sentry/4eb18706-9bbb-4b55-a58c-0fd71a3cb080/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About this role</strong></h2><p style=\"min-height:1.5em\">Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.</p><p style=\"min-height:1.5em\">This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for the React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the full spectrum of the modern JavaScript framework landscape.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><p style=\"min-height:1.5em\">Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>A Universe of JavaScript Challenges:</strong> Dive deep into our extensive suite of JavaScript SDKs, with a broad focus on framework support spanning the modern JS ecosystem — from frontend frameworks like React, Vue, and their meta-frameworks Next.js and Nuxt, to server-side and edge runtimes like NestJS and Hono. Your work will directly empower millions of developers to build better, more reliable software, regardless of their framework of choice</p></li><li><p style=\"min-height:1.5em\"><strong>End-to-End Ownership:</strong> We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers.</p></li><li><p style=\"min-height:1.5em\"><strong>The AI-Powered Developer Experience:</strong> We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value</p></li><li><p style=\"min-height:1.5em\"><strong>A Voice in the Open-Source Community:</strong> We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39 and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards.</p></li><li><p style=\"min-height:1.5em\"><strong>Direct Impact and Connection:</strong> Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You'll love this role if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use.</p></li><li><p style=\"min-height:1.5em\">Are a developer at heart, driven to create exceptional tools for your peers</p></li><li><p style=\"min-height:1.5em\">Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated</p></li><li><p style=\"min-height:1.5em\">Are excited about contributing to a globally recognized open-source project full-time</p></li><li><p style=\"min-height:1.5em\">Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">At least 5 years of experience as a Software Engineer, web developer, or a similar role</p></li><li><p style=\"min-height:1.5em\">Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with two or more modern JavaScript frameworks — such as React, Next.js, Vue, Nuxt, NestJS, or Hono — and a strong understanding of the differences in their rendering models, lifecycles, and runtime environments</p></li><li><p style=\"min-height:1.5em\">Exceptional written and verbal communication skills in English</p></li><li><p style=\"min-height:1.5em\">You're based in San Francisco (Bay Area) or are excited about the prospect of relocating to this thriving tech hub</p></li></ul><h2><strong>Bonus points for:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Familiarity with edge runtimes, server components, or hybrid rendering patterns across multiple frameworks</p></li><li><p style=\"min-height:1.5em\">A history of contributing to or maintaining open-source libraries</p></li><li><p style=\"min-height:1.5em\">Experience engaging with open-source committees or working groups</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">If you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is  $190,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://sentry.io/careers/\"><u>Sentry Benefits</u></a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAre you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.\n\nThis isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for the React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the full spectrum of the modern JavaScript framework landscape.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nJoin our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:\n\n - A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a broad focus on framework support spanning the modern JS ecosystem — from frontend frameworks like React, Vue, and their meta-frameworks Next.js and Nuxt, to server-side and edge runtimes like NestJS and Hono. Your work will directly empower millions of developers to build better, more reliable software, regardless of their framework of choice\n\n - End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers.\n\n - The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value\n\n - A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39 and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards.\n\n - Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use.\n\n - Are a developer at heart, driven to create exceptional tools for your peers\n\n - Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated\n\n - Are excited about contributing to a globally recognized open-source project full-time\n\n - Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights\n\n\n\n\nQUALIFICATIONS\n\n - At least 5 years of experience as a Software Engineer, web developer, or a similar role\n\n - Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript\n\n - Hands-on experience with two or more modern JavaScript frameworks — such as React, Next.js, Vue, Nuxt, NestJS, or Hono — and a strong understanding of the differences in their rendering models, lifecycles, and runtime environments\n\n - Exceptional written and verbal communication skills in English\n\n - You're based in San Francisco (Bay Area) or are excited about the prospect of relocating to this thriving tech hub\n\n\nBONUS POINTS FOR:\n\n - Familiarity with edge runtimes, server components, or hybrid rendering patterns across multiple frameworks\n\n - A history of contributing to or maintaining open-source libraries\n\n - Experience engaging with open-source committees or working groups\n\n\n\nIf you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"554bab60-831e-45b0-9b93-67531b08f020","title":"Security Engineer, IAM","department":"Security","team":"Security","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2026-05-29T20:59:38.262+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/554bab60-831e-45b0-9b93-67531b08f020","applyUrl":"https://jobs.ashbyhq.com/sentry/554bab60-831e-45b0-9b93-67531b08f020/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About The Role</strong></h2><p style=\"min-height:1.5em\">The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.</p><p style=\"min-height:1.5em\">As a Security Engineer focused on Identity, Access and Management (IAM), you'll work across domains to maintain and improve Sentry’s identity and access management practices. You’ll own and shape access control practices that keep Sentry productive and secure as we grow. You’ll partner closely with Infrastructure, IT, and Platform teams to offer employees efficient secure self-service workflows to enable productivity. You will work as a technical collaborator who makes the secure path the obvious one.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>In this role, you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and mature identity and access management infrastructure and tooling like SSO, MFA, directory services across corporate, development and production cloud environments.</p></li><li><p style=\"min-height:1.5em\">Continuously improve Sentry’s identity and access control practices with automation and self-service support for onboarding/offboarding, joiners/movers/leavers, access reviews, privileged access management, SaaS lifecycle management, and security incident response workflows.</p></li><li><p style=\"min-height:1.5em\">Champion and implement secure-by-design access principles like attribute and context aware grants, comprehensive logging, just-in-time (JIT) provisioning, least privilege, policy-as-code automation principles, and zero-trust.</p></li><li><p style=\"min-height:1.5em\">Secure our human and non-human identities: user accounts, service accounts, API keys, OAuth clients, agentic, and workload identities.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>You’ll thrive in this role if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy operating cross-functionally, building relationships, influencing with technical expertise, and shaping how builders get access to get things done across a fast-moving engineering organization.</p></li><li><p style=\"min-height:1.5em\">Get excited when something new lands on your desk, be it a new feature spec, an authentication bypass, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.</p></li><li><p style=\"min-height:1.5em\">Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.</p></li><li><p style=\"min-height:1.5em\">Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.</p></li><li><p style=\"min-height:1.5em\">Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of industry experience designing, building, securing workforce identity and access control systems for corporate, development, and large-scale distributed cloud systems</p></li><li><p style=\"min-height:1.5em\">Degree in Computer Science or a related field, equivalent training, or professional experience</p></li><li><p style=\"min-height:1.5em\">Proficiency in Python and other scripting languages, Terraform and infrastructure-as-code tools, and building integrations via APIs, SCIM and webhooks</p></li><li><p style=\"min-height:1.5em\">Experience with a breadth of identity platforms IDP, IGA, PAM, CloudIAM, etc.</p></li><li><p style=\"min-height:1.5em\">Familiarity with cloud (AWS, GCP, Azure), containerization and orchestration (Docker, Kubernetes), and securing CI/CD and source controls tools (Github, Gitlab)</p></li><li><p style=\"min-height:1.5em\">A collaborative approach to problem solving paired with strong written and verbal communication</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>We are obliged by law to quote the minimum wage of EUR 74,144,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV).</em>The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>81,000 EUR - 125,000 EUR</strong>. </p><p style=\"min-height:1.5em\">A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.\n\nAs a Security Engineer focused on Identity, Access and Management (IAM), you'll work across domains to maintain and improve Sentry’s identity and access management practices. You’ll own and shape access control practices that keep Sentry productive and secure as we grow. You’ll partner closely with Infrastructure, IT, and Platform teams to offer employees efficient secure self-service workflows to enable productivity. You will work as a technical collaborator who makes the secure path the obvious one.\n\n \n\n\nIN THIS ROLE, YOU WILL\n\n - Own and mature identity and access management infrastructure and tooling like SSO, MFA, directory services across corporate, development and production cloud environments.\n\n - Continuously improve Sentry’s identity and access control practices with automation and self-service support for onboarding/offboarding, joiners/movers/leavers, access reviews, privileged access management, SaaS lifecycle management, and security incident response workflows.\n\n - Champion and implement secure-by-design access principles like attribute and context aware grants, comprehensive logging, just-in-time (JIT) provisioning, least privilege, policy-as-code automation principles, and zero-trust.\n\n - Secure our human and non-human identities: user accounts, service accounts, API keys, OAuth clients, agentic, and workload identities.\n\n \n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Enjoy operating cross-functionally, building relationships, influencing with technical expertise, and shaping how builders get access to get things done across a fast-moving engineering organization.\n\n - Get excited when something new lands on your desk, be it a new feature spec, an authentication bypass, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.\n\n - Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.\n\n - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.\n\n - Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.\n\n \n\n\nQUALIFICATIONS\n\n - 3+ years of industry experience designing, building, securing workforce identity and access control systems for corporate, development, and large-scale distributed cloud systems\n\n - Degree in Computer Science or a related field, equivalent training, or professional experience\n\n - Proficiency in Python and other scripting languages, Terraform and infrastructure-as-code tools, and building integrations via APIs, SCIM and webhooks\n\n - Experience with a breadth of identity platforms IDP, IGA, PAM, CloudIAM, etc.\n\n - Familiarity with cloud (AWS, GCP, Azure), containerization and orchestration (Docker, Kubernetes), and securing CI/CD and source controls tools (Github, Gitlab)\n\n - A collaborative approach to problem solving paired with strong written and verbal communication\n\n\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.\n\n\n\nWe are obliged by law to quote the minimum wage of EUR 74,144,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV).The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is 81,000 EUR - 125,000 EUR.\n\nA successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"59176120-b457-487e-80fe-f1bb1a97d686","title":"Senior Software Engineer, Control Plane","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-06-12T17:44:42.018+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/59176120-b457-487e-80fe-f1bb1a97d686","applyUrl":"https://jobs.ashbyhq.com/sentry/59176120-b457-487e-80fe-f1bb1a97d686/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2>About the role</h2><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Sentry.io\">Sentry.io</a> provides a suite of services to diagnose health problems in their customers’ applications. These tools are mission-critical to companies who want to respond effectively in fast-paced markets. We make the development and deployment of these tools a safe and enjoyable experience, by maintaining a succinct and helpful continuous integration environment and an informative deployment pipeline.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The Centralized Tenancy and Routing Layer (CTRL) team builds and operates the foundational infrastructure that defines customer boundaries and coordinates lifecycle operations across Sentry’s distributed architecture. These systems power how customers are managed and how services communicate and replicate data safely across our ecosystem.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">As a Senior Software Engineer on the CTRL team, you’ll design and operate the core platform primitives that make this architecture possible. Your work will focus on distributed coordination, cross-cell routing, replication infrastructure, and lifecycle orchestration for the customer environment. This role sits at the heart of Sentry’s platform architecture—building the control systems that ensure the platform operates safely and correctly at global scale. The work requires strong engineering judgment and deep distributed systems thinking. You’ll design systems where correctness and reliability are critical, and build abstractions that many teams depend on but rarely see directly.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Ultimately, you’ll help build the infrastructure that enables Sentry’s SaaS platform to scale safely across a distributed, multi-cell architecture.</p><p style=\"min-height:1.5em\"></p><h2>In this role you will</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and enhance the control plane systems that manage customer identity, placement, and lifecycle across a multi-cell architecture.</p></li><li><p style=\"min-height:1.5em\">Improve the reliability, scalability, and observability of mission-critical control plane services.</p></li><li><p style=\"min-height:1.5em\">Partner with engineering teams to provide safe infrastructure primitives and standards for cell-compatible systems.</p></li><li><p style=\"min-height:1.5em\">Help operate critical infrastructure through incident response and continuous improvement.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>You’ll love this job if you</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy building foundational distributed systems that power an entire platform.</p></li><li><p style=\"min-height:1.5em\">Care deeply about correctness, reliability, and safe infrastructure primitives.</p></li><li><p style=\"min-height:1.5em\">Like designing systems that coordinate state and data across large distributed environments.</p></li><li><p style=\"min-height:1.5em\">Prefer solving architectural problems rather than product feature work.</p></li><li><p style=\"min-height:1.5em\">Want to shape how a global platform evolves as it scales.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience as a Software Engineer or similar role.</p></li><li><p style=\"min-height:1.5em\">Strong proficiency with Python; experience with Rust is a plus.</p></li><li><p style=\"min-height:1.5em\">Experience designing and operating distributed systems at scale.</p></li><li><p style=\"min-height:1.5em\">Strong understanding of replication, consistency models, and service coordination.</p></li><li><p style=\"min-height:1.5em\">Experience building infrastructure services or platform APIs used by multiple teams.</p></li><li><p style=\"min-height:1.5em\">Experience working with cloud platforms (e.g., AWS, Azure, GCP).</p></li><li><p style=\"min-height:1.5em\">Experience operating containerized systems (e.g., Docker, Kubernetes).</p></li><li><p style=\"min-height:1.5em\">Track record of operating production systems with strong ownership.</p></li><li><p style=\"min-height:1.5em\">Strong written communication skills and ability to document platform systems clearly.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $200,000 to $295,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry.io http://Sentry.io provides a suite of services to diagnose health problems in their customers’ applications. These tools are mission-critical to companies who want to respond effectively in fast-paced markets. We make the development and deployment of these tools a safe and enjoyable experience, by maintaining a succinct and helpful continuous integration environment and an informative deployment pipeline.\n\n\n\nThe Centralized Tenancy and Routing Layer (CTRL) team builds and operates the foundational infrastructure that defines customer boundaries and coordinates lifecycle operations across Sentry’s distributed architecture. These systems power how customers are managed and how services communicate and replicate data safely across our ecosystem.\n\n\n\nAs a Senior Software Engineer on the CTRL team, you’ll design and operate the core platform primitives that make this architecture possible. Your work will focus on distributed coordination, cross-cell routing, replication infrastructure, and lifecycle orchestration for the customer environment. This role sits at the heart of Sentry’s platform architecture—building the control systems that ensure the platform operates safely and correctly at global scale. The work requires strong engineering judgment and deep distributed systems thinking. You’ll design systems where correctness and reliability are critical, and build abstractions that many teams depend on but rarely see directly.\n\n\n\nUltimately, you’ll help build the infrastructure that enables Sentry’s SaaS platform to scale safely across a distributed, multi-cell architecture.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Build and enhance the control plane systems that manage customer identity, placement, and lifecycle across a multi-cell architecture.\n\n - Improve the reliability, scalability, and observability of mission-critical control plane services.\n\n - Partner with engineering teams to provide safe infrastructure primitives and standards for cell-compatible systems.\n\n - Help operate critical infrastructure through incident response and continuous improvement.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Enjoy building foundational distributed systems that power an entire platform.\n\n - Care deeply about correctness, reliability, and safe infrastructure primitives.\n\n - Like designing systems that coordinate state and data across large distributed environments.\n\n - Prefer solving architectural problems rather than product feature work.\n\n - Want to shape how a global platform evolves as it scales.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of experience as a Software Engineer or similar role.\n\n - Strong proficiency with Python; experience with Rust is a plus.\n\n - Experience designing and operating distributed systems at scale.\n\n - Strong understanding of replication, consistency models, and service coordination.\n\n - Experience building infrastructure services or platform APIs used by multiple teams.\n\n - Experience working with cloud platforms (e.g., AWS, Azure, GCP).\n\n - Experience operating containerized systems (e.g., Docker, Kubernetes).\n\n - Track record of operating production systems with strong ownership.\n\n - Strong written communication skills and ability to document platform systems clearly.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $200,000 to $295,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"5e35f663-3021-45a9-8858-c70ce1905fb3","title":"Security Engineer, IAM","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-05-29T20:59:44.371+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/5e35f663-3021-45a9-8858-c70ce1905fb3","applyUrl":"https://jobs.ashbyhq.com/sentry/5e35f663-3021-45a9-8858-c70ce1905fb3/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About The Role</strong></h2><p style=\"min-height:1.5em\">The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.</p><p style=\"min-height:1.5em\">As a Security Engineer focused on Identity, Access and Management (IAM), you'll work across domains to maintain and improve Sentry’s identity and access management practices. You’ll own and shape access control practices that keep Sentry productive and secure as we grow. You’ll partner closely with Infrastructure, IT, and Platform teams to offer employees efficient secure self-service workflows to enable productivity. You will work as a technical collaborator who makes the secure path the obvious one.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role, you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and mature identity and access management infrastructure and tooling like SSO, MFA, directory services across corporate, development and production cloud environments.</p></li><li><p style=\"min-height:1.5em\">Continuously improve Sentry’s identity and access control practices with automation and self-service support for onboarding/offboarding, joiners/movers/leavers, access reviews, privileged access management, SaaS lifecycle management, and security incident response workflows.</p></li><li><p style=\"min-height:1.5em\">Champion and implement secure-by-design access principles like attribute and context aware grants, comprehensive logging, just-in-time (JIT) provisioning, least privilege, policy-as-code automation principles, and zero-trust.</p></li><li><p style=\"min-height:1.5em\">Secure our human and non-human identities: user accounts, service accounts, API keys, OAuth clients, agentic, and workload identities.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You’ll thrive in this role if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy operating cross-functionally, building relationships, influencing with technical expertise, and shaping how builders get access to get things done across a fast-moving engineering organization.</p></li><li><p style=\"min-height:1.5em\">Get excited when something new lands on your desk, be it a new feature spec, an authentication bypass, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.</p></li><li><p style=\"min-height:1.5em\">Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.</p></li><li><p style=\"min-height:1.5em\">Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.</p></li><li><p style=\"min-height:1.5em\">Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of industry experience designing, building, securing workforce identity and access control systems for corporate, development, and large-scale distributed cloud systems</p></li><li><p style=\"min-height:1.5em\">Degree in Computer Science or a related field, equivalent training, or professional experience</p></li><li><p style=\"min-height:1.5em\">Proficiency in Python and other scripting languages, Terraform and infrastructure-as-code tools, and building integrations via APIs, SCIM and webhooks</p></li><li><p style=\"min-height:1.5em\">Experience with a breadth of identity platforms IDP, IGA, PAM, CloudIAM, etc.</p></li><li><p style=\"min-height:1.5em\">Familiarity with cloud (AWS, GCP, Azure), containerization and orchestration (Docker, Kubernetes), and securing CI/CD and source controls tools (Github, Gitlab)</p></li><li><p style=\"min-height:1.5em\">A collaborative approach to problem solving paired with strong written and verbal communication</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>$155,000</strong> to<strong> $240,000 USD</strong>. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.\n\nAs a Security Engineer focused on Identity, Access and Management (IAM), you'll work across domains to maintain and improve Sentry’s identity and access management practices. You’ll own and shape access control practices that keep Sentry productive and secure as we grow. You’ll partner closely with Infrastructure, IT, and Platform teams to offer employees efficient secure self-service workflows to enable productivity. You will work as a technical collaborator who makes the secure path the obvious one.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Own and mature identity and access management infrastructure and tooling like SSO, MFA, directory services across corporate, development and production cloud environments.\n\n - Continuously improve Sentry’s identity and access control practices with automation and self-service support for onboarding/offboarding, joiners/movers/leavers, access reviews, privileged access management, SaaS lifecycle management, and security incident response workflows.\n\n - Champion and implement secure-by-design access principles like attribute and context aware grants, comprehensive logging, just-in-time (JIT) provisioning, least privilege, policy-as-code automation principles, and zero-trust.\n\n - Secure our human and non-human identities: user accounts, service accounts, API keys, OAuth clients, agentic, and workload identities.\n\n\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Enjoy operating cross-functionally, building relationships, influencing with technical expertise, and shaping how builders get access to get things done across a fast-moving engineering organization.\n\n - Get excited when something new lands on your desk, be it a new feature spec, an authentication bypass, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.\n\n - Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.\n\n - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.\n\n - Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.\n\n\n\n\nQUALIFICATIONS\n\n - 3+ years of industry experience designing, building, securing workforce identity and access control systems for corporate, development, and large-scale distributed cloud systems\n\n - Degree in Computer Science or a related field, equivalent training, or professional experience\n\n - Proficiency in Python and other scripting languages, Terraform and infrastructure-as-code tools, and building integrations via APIs, SCIM and webhooks\n\n - Experience with a breadth of identity platforms IDP, IGA, PAM, CloudIAM, etc.\n\n - Familiarity with cloud (AWS, GCP, Azure), containerization and orchestration (Docker, Kubernetes), and securing CI/CD and source controls tools (Github, Gitlab)\n\n - A collaborative approach to problem solving paired with strong written and verbal communication\n\n\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"62cc8f95-d1ed-4476-a00c-71b1ec63d73e","title":"Senior Software Engineer, Events Analytics Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-06-04T21:14:05.786+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/62cc8f95-d1ed-4476-a00c-71b1ec63d73e","applyUrl":"https://jobs.ashbyhq.com/sentry/62cc8f95-d1ed-4476-a00c-71b1ec63d73e/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">The Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate.</p><p style=\"min-height:1.5em\">As a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality.</p><p style=\"min-height:1.5em\">If you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you.</p><p style=\"min-height:1.5em\"></p><h2>In this role you will:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Expand EAP's ability to deliver data at world-class speed and reliability.</p></li><li><p style=\"min-height:1.5em\">Architect and automate services and systems to scale reliably under growing demand.</p></li><li><p style=\"min-height:1.5em\">Make architectural trade-offs that balance product requirements with engineering constraints.</p></li><li><p style=\"min-height:1.5em\">Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions.</p></li><li><p style=\"min-height:1.5em\">Lead design and discussions around deliverables the team is working towards.</p></li><li><p style=\"min-height:1.5em\">Improve the maintainability and developer experience of the codebases EAP owns.</p></li></ul><h3>Examples of projects our team has worked on:</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://blog.sentry.io/introducing-snuba-sentrys-new-search-infrastructure/\">Snuba, Sentry's new Search Infrastructure</a></p></li><li><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://blog.sentry.io/how-sentry-queries-unstructured-data-in-clickhouse-62x-faster/\">How Sentry queries unstructured data in Clickhouse</a></p></li><li><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://blog.sentry.io/how-to-get-stronger-consistency-out-of-a-datastore/\">Getting Stronger Consistency out of a Datastore</a></p></li></ul><h2>Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Minimum of 4+ years of experience in backend or infrastructure engineering.</p></li><li><p style=\"min-height:1.5em\">Strong knowledge of replicated and/or distributed data storage systems.</p></li><li><p style=\"min-height:1.5em\">Proficiency in Python or a comparable language.</p></li><li><p style=\"min-height:1.5em\">You have experience with some or all of the following systems we leverage:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Disk-driven Storage Systems: PostgreSQL, ClickHouse</p></li><li><p style=\"min-height:1.5em\">Memory-driven Storage Systems: Memcached, Redis</p></li><li><p style=\"min-height:1.5em\">Streaming Platforms: Kafka, RabbitMQ</p></li></ul></li><li><p style=\"min-height:1.5em\">Strong communication skills, with the ability to articulate technical concepts clearly.</p></li><li><p style=\"min-height:1.5em\">In the Toronto area or willing to relocate.</p></li></ul><p style=\"min-height:1.5em\">The base salary range that Sentry reasonably expects to pay for this position is <strong>$200,000 to $295,000 CAD</strong>. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate.\n\nAs a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality.\n\nIf you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you.\n\n\n\n\nIN THIS ROLE YOU WILL:\n\n - Expand EAP's ability to deliver data at world-class speed and reliability.\n\n - Architect and automate services and systems to scale reliably under growing demand.\n\n - Make architectural trade-offs that balance product requirements with engineering constraints.\n\n - Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions.\n\n - Lead design and discussions around deliverables the team is working towards.\n\n - Improve the maintainability and developer experience of the codebases EAP owns.\n\n\nEXAMPLES OF PROJECTS OUR TEAM HAS WORKED ON:\n\n - Snuba, Sentry's new Search Infrastructure https://blog.sentry.io/introducing-snuba-sentrys-new-search-infrastructure/\n\n - How Sentry queries unstructured data in Clickhouse https://blog.sentry.io/how-sentry-queries-unstructured-data-in-clickhouse-62x-faster/\n\n - Getting Stronger Consistency out of a Datastore https://blog.sentry.io/how-to-get-stronger-consistency-out-of-a-datastore/\n\n\nQUALIFICATIONS\n\n - Minimum of 4+ years of experience in backend or infrastructure engineering.\n\n - Strong knowledge of replicated and/or distributed data storage systems.\n\n - Proficiency in Python or a comparable language.\n\n - You have experience with some or all of the following systems we leverage:\n   \n   - Disk-driven Storage Systems: PostgreSQL, ClickHouse\n   \n   - Memory-driven Storage Systems: Memcached, Redis\n   \n   - Streaming Platforms: Kafka, RabbitMQ\n\n - Strong communication skills, with the ability to articulate technical concepts clearly.\n\n - In the Toronto area or willing to relocate.\n\nThe base salary range that Sentry reasonably expects to pay for this position is $200,000 to $295,000 CAD. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"68757804-a892-40ed-8ea7-f2d13500f29c","title":"Staff Software Engineer, Issue Workflow","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-03-31T16:05:30.004+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/68757804-a892-40ed-8ea7-f2d13500f29c","applyUrl":"https://jobs.ashbyhq.com/sentry/68757804-a892-40ed-8ea7-f2d13500f29c/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.</p><p style=\"min-height:1.5em\">As a Staff Software Engineer on the Issue Workflow team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.</p><p style=\"min-height:1.5em\">You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Drive technical strategy and roadmap.</strong> Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.</p></li><li><p style=\"min-height:1.5em\"><strong>Solve complex performance and scalability challenges.</strong></p></li><li><p style=\"min-height:1.5em\"><strong>Champion product quality and user experience.</strong> Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.</p></li><li><p style=\"min-height:1.5em\"><strong>Mentor and elevate others</strong>. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>You’ll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are a <strong>distributed systems engineer</strong> who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.</p></li><li><p style=\"min-height:1.5em\">Are <strong>product-minded</strong> and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.</p></li><li><p style=\"min-height:1.5em\">Have <strong>strong full-stack instincts</strong>. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.</p></li><li><p style=\"min-height:1.5em\"><strong>Include and uplift others.</strong> You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years in full-stack software engineering, ideally Python and Typescript</p></li><li><p style=\"min-height:1.5em\">Expertise in domain modeling, distributed systems, data stores, message queues</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills</p></li><li><p style=\"min-height:1.5em\">Experience with PostgreSQL, ClickHouse, and Kafka is preferred</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE\n\nIssue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.\n\nAs a Staff Software Engineer on the Issue Workflow team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.\n\nYou'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.\n\n - Solve complex performance and scalability challenges.\n\n - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.\n\n - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.\n   \n   \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.\n\n - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.\n\n - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.\n\n - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years in full-stack software engineering, ideally Python and Typescript\n\n - Expertise in domain modeling, distributed systems, data stores, message queues\n\n - Excellent written and verbal communication skills\n\n - Experience with PostgreSQL, ClickHouse, and Kafka is preferred\n   \n   \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"6a973e19-6736-4973-8a87-043fcbcd553e","title":"Engineering Manager, (Apple/Android), SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2026-04-16T17:13:54.640+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/6a973e19-6736-4973-8a87-043fcbcd553e","applyUrl":"https://jobs.ashbyhq.com/sentry/6a973e19-6736-4973-8a87-043fcbcd553e/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h3>About This Role</h3><p style=\"min-height:1.5em\">At Sentry, our Mobile SDK team builds the next generation of observability tools for developers worldwide — processing over a billion events every single day. We're looking for a <strong>technical</strong> <strong>Engineering Manager to lead one of our Mobile SDK teams, either Apple or Android</strong>.</p><p style=\"min-height:1.5em\">This is a role for someone who thrives at the intersection of <strong>technical leadership, product sense, and team development</strong> and will help us elevate both the system and the people who build it. You will own the technical direction, team health, and product quality of a major open-source SDK used by thousands of developers. This role reports to the Senior Engineering Manager Mobile SDKs.</p><p style=\"min-height:1.5em\"></p><h2>In this role you will</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead, mentor, coach, and sponsor a team of 4–6 engineers — setting a high bar, managing performance, creating real opportunities for career growth, as well as recruiting and onboarding new team members</p></li><li><p style=\"min-height:1.5em\">Own the technical direction and roadmap for your SDK team, ensuring we build scalable, reliable, and high-quality SDKs in close collaboration with your manager and stakeholders across the company.</p></li><li><p style=\"min-height:1.5em\">Stay hands-on — reviewing code, contributing to architecture discussions, and unblocking engineers on the hardest problems</p></li><li><p style=\"min-height:1.5em\">Drive execution by scoping work, allocating resources, setting milestones, removing blockers, and keeping the team moving</p></li><li><p style=\"min-height:1.5em\">Level up how your team works — continuously improving engineering processes and leveraging AI tools and workflows to make the team faster and more effective</p></li><li><p style=\"min-height:1.5em\">Track the metrics that matter, using data to detect issues early, monitor team and SDK health, and keep delivery on track</p></li><li><p style=\"min-height:1.5em\">Communicate clearly in all directions — representing your team to leadership, aligning with product and engineering partners, and navigating difficult conversations with candor and care</p></li></ul><p style=\"min-height:1.5em\"></p><h2>You’ll love this role if you</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are a product-minded leader who gets excited about elegant APIs and developer experience as much as building great teams</p></li><li><p style=\"min-height:1.5em\">Have a strong engineering background that you use to inform and validate the team's technical decisions. You're comfortable in code and want to stay close to it</p></li><li><p style=\"min-height:1.5em\">Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions possible</p></li><li><p style=\"min-height:1.5em\">Love to foster career growth of those around you, finding opportunities for team members to excel</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms (iOS and/or Android), ideally in SDK development or developer tooling</p></li><li><p style=\"min-height:1.5em\">2+ years of engineering management experience</p></li><li><p style=\"min-height:1.5em\">Technical fluency — comfortable reviewing code, driving architecture decisions, earning the trust of your team, and leveraging AI tools in engineering workflows</p></li><li><p style=\"min-height:1.5em\">Experience owning a significant product area end-to-end — scoping work, allocating resources, setting milestones, shipping, and iterating over time</p></li><li><p style=\"min-height:1.5em\">Excellent written and spoken communication skills, with the ability to articulate technical concepts, tradeoffs, and team progress clearly to a variety of audiences</p></li><li><p style=\"min-height:1.5em\">You live in the Vienna area or are willing to relocate for this incredible opportunity</p></li><li><p style=\"min-height:1.5em\">Ideally, you have experience with both Apple and Android platforms and cross-platform (React Native, Flutter)</p></li></ul><p style=\"min-height:1.5em\">Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>We are obliged by law to quote the minimum wage of EUR 74,214,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and our starting point is EUR 115,000-- gross per year.</em></p><p style=\"min-height:1.5em\">A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAt Sentry, our Mobile SDK team builds the next generation of observability tools for developers worldwide — processing over a billion events every single day. We're looking for a technical Engineering Manager to lead one of our Mobile SDK teams, either Apple or Android.\n\nThis is a role for someone who thrives at the intersection of technical leadership, product sense, and team development and will help us elevate both the system and the people who build it. You will own the technical direction, team health, and product quality of a major open-source SDK used by thousands of developers. This role reports to the Senior Engineering Manager Mobile SDKs.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Lead, mentor, coach, and sponsor a team of 4–6 engineers — setting a high bar, managing performance, creating real opportunities for career growth, as well as recruiting and onboarding new team members\n\n - Own the technical direction and roadmap for your SDK team, ensuring we build scalable, reliable, and high-quality SDKs in close collaboration with your manager and stakeholders across the company.\n\n - Stay hands-on — reviewing code, contributing to architecture discussions, and unblocking engineers on the hardest problems\n\n - Drive execution by scoping work, allocating resources, setting milestones, removing blockers, and keeping the team moving\n\n - Level up how your team works — continuously improving engineering processes and leveraging AI tools and workflows to make the team faster and more effective\n\n - Track the metrics that matter, using data to detect issues early, monitor team and SDK health, and keep delivery on track\n\n - Communicate clearly in all directions — representing your team to leadership, aligning with product and engineering partners, and navigating difficult conversations with candor and care\n\n\n\n\nYOU’LL LOVE THIS ROLE IF YOU\n\n - Are a product-minded leader who gets excited about elegant APIs and developer experience as much as building great teams\n\n - Have a strong engineering background that you use to inform and validate the team's technical decisions. You're comfortable in code and want to stay close to it\n\n - Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions possible\n\n - Love to foster career growth of those around you, finding opportunities for team members to excel\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms (iOS and/or Android), ideally in SDK development or developer tooling\n\n - 2+ years of engineering management experience\n\n - Technical fluency — comfortable reviewing code, driving architecture decisions, earning the trust of your team, and leveraging AI tools in engineering workflows\n\n - Experience owning a significant product area end-to-end — scoping work, allocating resources, setting milestones, shipping, and iterating over time\n\n - Excellent written and spoken communication skills, with the ability to articulate technical concepts, tradeoffs, and team progress clearly to a variety of audiences\n\n - You live in the Vienna area or are willing to relocate for this incredible opportunity\n\n - Ideally, you have experience with both Apple and Android platforms and cross-platform (React Native, Flutter)\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.\n\n\n\nWe are obliged by law to quote the minimum wage of EUR 74,214,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and our starting point is EUR 115,000-- gross per year.\n\nA successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"6eb8d5f2-977e-4ff4-bdbe-fccb8747b5d7","title":"Senior Software Engineer, AI","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2025-10-30T21:42:25.950+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/6eb8d5f2-977e-4ff4-bdbe-fccb8747b5d7","applyUrl":"https://jobs.ashbyhq.com/sentry/6eb8d5f2-977e-4ff4-bdbe-fccb8747b5d7/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">As a Senior Software Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the platform used by our debugging agents. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.</p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build state-of-the-art agentic AI platforms to triage, debug, and solve real production issues</p></li><li><p style=\"min-height:1.5em\">Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles</p></li><li><p style=\"min-height:1.5em\">Own the development of major initiatives in the AI/ML space</p></li></ul><h2><strong>You'll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are driven by impact and enjoy working on high-stakes, high-visibility projects</p></li><li><p style=\"min-height:1.5em\">Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members</p></li><li><p style=\"min-height:1.5em\">Thrive in cross-functional teams and enjoy building features alongside developers and product teams</p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Minimum 5+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field</p></li><li><p style=\"min-height:1.5em\">Demonstrated expertise building production-grade agentic systems and tools</p></li><li><p style=\"min-height:1.5em\">You are comfortable writing production quality code (we use Python and Typescript)</p></li><li><p style=\"min-height:1.5em\">Familiarity with deep learning frameworks (we use PyTorch)</p></li><li><p style=\"min-height:1.5em\">Familiarity in deploying machine learning models at scale in production environments</p></li></ul><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>$190,000 to $280,000 USD</strong>. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the platform used by our debugging agents. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.\n\n\nIN THIS ROLE YOU WILL\n\n - Build state-of-the-art agentic AI platforms to triage, debug, and solve real production issues\n\n - Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles\n\n - Own the development of major initiatives in the AI/ML space\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Are driven by impact and enjoy working on high-stakes, high-visibility projects\n\n - Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members\n\n - Thrive in cross-functional teams and enjoy building features alongside developers and product teams\n\n\nQUALIFICATIONS\n\n - Minimum 5+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field\n\n - Demonstrated expertise building production-grade agentic systems and tools\n\n - You are comfortable writing production quality code (we use Python and Typescript)\n\n - Familiarity with deep learning frameworks (we use PyTorch)\n\n - Familiarity in deploying machine learning models at scale in production environments\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $280,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"725334ed-ffef-4ead-8606-103267d9d640","title":"Senior Technical Support Engineer","department":"Support","team":"Support","employmentType":"FullTime","location":"Sydney, Australia","secondaryLocations":[],"publishedAt":"2026-07-09T04:06:01.042+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/725334ed-ffef-4ead-8606-103267d9d640","applyUrl":"https://jobs.ashbyhq.com/sentry/725334ed-ffef-4ead-8606-103267d9d640/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the Role</strong></h2><p style=\"min-height:1.5em\">At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.</p><p style=\"min-height:1.5em\">We're looking for an APAC Technical Support Engineer based in Australia to join our global Support Engineering team. This role is designed to overlap with our San Francisco headquarters; Monday thru Friday 9AM-5PM AEST.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are <strong>architecting the Technical Support engine</strong>. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. <strong>You are a debugger of both code and systems.</strong> You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.</p><p style=\"min-height:1.5em\">Sentry Support Engineers aren't just clearing queues; they are <strong>Orchestrators</strong>. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><p style=\"min-height:1.5em\"><strong>Master the Sentry Ecosystem &amp; Support Elite Developers</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Deep-Dive Debugging:</strong> Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Support the Great Minds:</strong> Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.</p></li><li><p style=\"min-height:1.5em\"><strong>Troubleshoot SDK Implementations:</strong> Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering Feedback Loop:</strong> Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.</p></li></ul><p style=\"min-height:1.5em\"><strong>Engineer Agentic Operations (The Scaling Engine)</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Deterministic Support Paths:</strong> Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Knowledge Engineering:</strong> Build the right context into our systems so they can resolve issues consistently and indefinitely.</p></li><li><p style=\"min-height:1.5em\"><strong>Agentic Tooling Development:</strong> Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.</p></li><li><p style=\"min-height:1.5em\"><strong>The Seer Philosophy:</strong> We’ve already proven AI can handle autonomous production fixes with <strong>Seer</strong>. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"</p></li></ul><h2><strong>You’ll love this job if</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>You love eliminating Non-scalable effort:</strong> you enjoy automating repetitive work and take pride in building systems that save time and effort.</p></li><li><p style=\"min-height:1.5em\"><strong>You’re a Full-Stack Troubleshooter:</strong> You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon</p></li><li><p style=\"min-height:1.5em\"><strong>You Value Evidence-Based Support:</strong> You prefer looking at data trends over anecdotal evidence to decide where to build automation next.</p></li><li><p style=\"min-height:1.5em\"><strong>You’re a Developer Advocate:</strong> You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.</p></li><li><p style=\"min-height:1.5em\">Believe great documentation is as valuable as great code.</p></li><li><p style=\"min-height:1.5em\">Are excited about using AI to improve customer experiences; not replace human expertise.</p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>5–8+ years of experience</strong> in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.</p></li><li><p style=\"min-height:1.5em\"><strong>Strong Coding Foundations:</strong> Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.</p></li><li><p style=\"min-height:1.5em\"><strong>Systems Depth:</strong> Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.</p></li><li><p style=\"min-height:1.5em\"><strong>AI &amp; Automation Literacy:</strong> Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.</p></li><li><p style=\"min-height:1.5em\"><strong>Exceptional Communication:</strong> The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.</p></li></ul><h3><strong>Bonus qualifications</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Open Source Contributor:</strong> An active presence on GitHub or experience maintaining open-source libraries.</p></li><li><p style=\"min-height:1.5em\"><strong>Former Software Developer:</strong> You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAt Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.\n\nWe're looking for an APAC Technical Support Engineer based in Australia to join our global Support Engineering team. This role is designed to overlap with our San Francisco headquarters; Monday thru Friday 9AM-5PM AEST.\n\n\n\nWe are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.\n\nSentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nMaster the Sentry Ecosystem & Support Elite Developers\n\n - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.\n\n - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.\n\n - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.\n\n - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.\n\nEngineer Agentic Operations (The Scaling Engine)\n\n - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.\n\n - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.\n\n - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.\n\n - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"\n\n\nYOU’LL LOVE THIS JOB IF\n\n - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.\n\n - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon\n\n - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.\n\n - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.\n\n - Believe great documentation is as valuable as great code.\n\n - Are excited about using AI to improve customer experiences; not replace human expertise.\n\n\nQUALIFICATIONS\n\n - 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.\n\n - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.\n\n - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.\n\n - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.\n\n - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.\n\n\nBONUS QUALIFICATIONS\n\n - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.\n\n - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"7418a0e2-3aa5-4564-be06-9565304814d0","title":"Senior Software Engineer (C/C++), SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2025-11-24T12:39:40.275+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/7418a0e2-3aa5-4564-be06-9565304814d0","applyUrl":"https://jobs.ashbyhq.com/sentry/7418a0e2-3aa5-4564-be06-9565304814d0/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">As a Senior Software Engineer, Native, on our client infrastructure (SDK) team, you'll join a cross-functional group of Software Engineers that is responsible for the client facing operation of Sentry. This includes building and maintaining SDK libraries, extending our existing native integrations, and building new integrations for Gaming Consoles. This means you will be involved in the design and evolution of both external and internal services, as well as create new mission critical software at Sentry.</p><p style=\"min-height:1.5em\">If you want to build and improve product features that empower software development teams to do their best work, all while writing open source code, this could be the role for you.</p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop first-class clients for native languages like C and C++, as well as integrations for popular frameworks in Gaming, IoT and high performance applications</p></li><li><p style=\"min-height:1.5em\">Work in the <em>Game Dev Experience (GDX)</em> team to improve and evolve our native, game engine and console products</p></li><li><p style=\"min-height:1.5em\">Puzzle over unique challenges in the fields of compilers, debugging, operating system internals, low-level optimization, and distributed systems</p></li><li><p style=\"min-height:1.5em\">Use a variety of programming languages, systems, and technologies to own and solve problems related to mission critical software of Sentry (C and C++ — but also Rust, Python, .NET and JavaScript)</p></li><li><p style=\"min-height:1.5em\">Collaborate with Infrastructure and Operations teams to build solutions that scale (we process over a billion events every day)</p></li><li><p style=\"min-height:1.5em\">Write unit and integration tests that ensure the correctness of your work, as well as strong documentation to help educate both peers and customers</p></li></ul><h2><strong>You’ll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Take pride in building features that don't just work, but are also delightful to use</p></li><li><p style=\"min-height:1.5em\">Like to take challenges that you don't see every day, daily</p></li><li><p style=\"min-height:1.5em\">Care about writing highly performant code</p></li><li><p style=\"min-height:1.5em\">Build a product by developers for developers</p></li><li><p style=\"min-height:1.5em\">Join a modern software development team that iterates and ships code rapidly</p></li><li><p style=\"min-height:1.5em\">Contribute to open source full-time — our product is entirely Open Source</p></li><li><p style=\"min-height:1.5em\">Work with collaborative, thoughtful engineers who push themselves and others to do better</p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years relevant experience</p></li><li><p style=\"min-height:1.5em\">Experience in writing high performance native server, desktop-applications or libraries</p></li><li><p style=\"min-height:1.5em\">Experience in programming languages such as C and C++</p></li><li><p style=\"min-height:1.5em\">Bonus points for experience with Game engines (Unreal, Unity, Godot) or Gaming Consoles (PlayStation, Xbox, Nintendo Switch) and other programming languages (Rust, .NET)</p></li><li><p style=\"min-height:1.5em\">Good written and spoken English communication skills</p></li><li><p style=\"min-height:1.5em\">Live in the Vienna, Austria area or are willing to relocate</p></li></ul><p style=\"min-height:1.5em\"><em>We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and our starting point is EUR 90,000-- gross per year.</em></p><p style=\"min-height:1.5em\">A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer, Native, on our client infrastructure (SDK) team, you'll join a cross-functional group of Software Engineers that is responsible for the client facing operation of Sentry. This includes building and maintaining SDK libraries, extending our existing native integrations, and building new integrations for Gaming Consoles. This means you will be involved in the design and evolution of both external and internal services, as well as create new mission critical software at Sentry.\n\nIf you want to build and improve product features that empower software development teams to do their best work, all while writing open source code, this could be the role for you.\n\n\nIN THIS ROLE YOU WILL\n\n - Develop first-class clients for native languages like C and C++, as well as integrations for popular frameworks in Gaming, IoT and high performance applications\n\n - Work in the Game Dev Experience (GDX) team to improve and evolve our native, game engine and console products\n\n - Puzzle over unique challenges in the fields of compilers, debugging, operating system internals, low-level optimization, and distributed systems\n\n - Use a variety of programming languages, systems, and technologies to own and solve problems related to mission critical software of Sentry (C and C++ — but also Rust, Python, .NET and JavaScript)\n\n - Collaborate with Infrastructure and Operations teams to build solutions that scale (we process over a billion events every day)\n\n - Write unit and integration tests that ensure the correctness of your work, as well as strong documentation to help educate both peers and customers\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Take pride in building features that don't just work, but are also delightful to use\n\n - Like to take challenges that you don't see every day, daily\n\n - Care about writing highly performant code\n\n - Build a product by developers for developers\n\n - Join a modern software development team that iterates and ships code rapidly\n\n - Contribute to open source full-time — our product is entirely Open Source\n\n - Work with collaborative, thoughtful engineers who push themselves and others to do better\n\n\nQUALIFICATIONS\n\n - 5+ years relevant experience\n\n - Experience in writing high performance native server, desktop-applications or libraries\n\n - Experience in programming languages such as C and C++\n\n - Bonus points for experience with Game engines (Unreal, Unity, Godot) or Gaming Consoles (PlayStation, Xbox, Nintendo Switch) and other programming languages (Rust, .NET)\n\n - Good written and spoken English communication skills\n\n - Live in the Vienna, Austria area or are willing to relocate\n\nWe are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and our starting point is EUR 90,000-- gross per year.\n\nA successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"7e8c3a84-8b7a-4656-a7bf-544828f2a567","title":"Senior Technical Program Manager","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-07-10T03:23:34.058+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/7e8c3a84-8b7a-4656-a7bf-544828f2a567","applyUrl":"https://jobs.ashbyhq.com/sentry/7e8c3a84-8b7a-4656-a7bf-544828f2a567/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h1>About the Role</h1><p style=\"min-height:1.5em\">Shipping great software is only half the battle. Getting it to the right customers, at the right time, in the right way, is where the real complexity lives.</p><p style=\"min-height:1.5em\">We're looking for a Senior Technical Program Manager to own the end of the EPD pipeline: the moment a feature is built to the moment it's successfully in customers' hands. This person will define what \"good\" looks like for product launches at Sentry, building the frameworks, playbooks, and operating rhythms that make every release more intentional, more coordinated, and more confident than the last.</p><p style=\"min-height:1.5em\">The foundation is there. Features ship. But the connective tissue between Engineering, Product, Legal, Marketing, go-to-market (GTM), and Sales needs someone who can see the whole system, diagnose what's broken, and build something durable. That's this role.</p><p style=\"min-height:1.5em\">If you're energized by ambiguity, love designing operating models, and want real ownership over a function that touches every team in the company, this is a rare opportunity to define the craft at a company that takes software quality seriously.</p><p style=\"min-height:1.5em\"></p><h1>What You'll Do</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Define the Launch Standard:</strong> Establish what a great product launch looks like at Sentry: the gates, the playbooks, the decision rights, and the rituals. You're not inheriting a fixed process; you're authoring it.</p></li><li><p style=\"min-height:1.5em\"><strong>Own Feature Flag &amp; Cohort Strategy:</strong> Bring intentionality to how Sentry uses early access programs, beta cohorts, and staged rollouts. Make sure the right customers get the right features at the right time, and that we're learning from every rollout.</p></li><li><p style=\"min-height:1.5em\"><strong>Orchestrate Cross-Functional Readiness:</strong> Be the central coordinator who ensures Engineering, Product, Legal, Marketing, GTM, and Sales are all aligned and ready before anything ships. Surface dependencies early, drive decisions, and make sure nothing falls through the cracks.</p></li><li><p style=\"min-height:1.5em\"><strong>Keep Everyone Informed and Confident:</strong> Build the visibility layer (dashboards, launch briefs, status updates) that keeps stakeholders informed without overwhelming them. High-signal, low-noise.</p></li><li><p style=\"min-height:1.5em\"><strong>Improve with Every Launch:</strong> Instrument the release process itself. Track friction, run retrospectives, and lead the org through continuous improvements so each launch is smoother than the last.</p></li></ul><p style=\"min-height:1.5em\"></p><h1>You'll Love This Role If You...</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Want to own something meaningful: not just run a process someone else designed, but define what great looks like and build toward it</p></li><li><p style=\"min-height:1.5em\">Are energized by cross-functional complexity and have a gift for aligning people across Engineering, Product, Legal, Marketing, GTM, and Sales without formal authority</p></li><li><p style=\"min-height:1.5em\">Think in systems: you see the full release lifecycle and instinctively want to build the operating model around it</p></li><li><p style=\"min-height:1.5em\">Use data to diagnose problems and measure progress. You're comfortable pulling and interpreting analytics to understand what's working and what isn't</p></li><li><p style=\"min-height:1.5em\">Care deeply about the customer experience of receiving new software, not just whether it shipped, but whether it landed well</p></li></ul><p style=\"min-height:1.5em\"></p><h1>What We're Looking For</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5–8+ years of Technical Program Management experience in a high-growth SaaS company, with meaningful exposure to product launches, release operations, or GTM coordination</p></li><li><p style=\"min-height:1.5em\">A genuine builder mindset: you have examples of processes or frameworks you created from scratch (or close to it) that stuck</p></li><li><p style=\"min-height:1.5em\">Strong data and analytics instincts: you use metrics to understand release health, customer adoption, and process quality, not just to report status</p></li><li><p style=\"min-height:1.5em\">Proven ability to drive alignment and decisions across Engineering, Product, Legal, Marketing, GTM, and Sales without direct authority</p></li><li><p style=\"min-height:1.5em\">Sharp written communication: you write crisp launch briefs, clear escalations, and process docs that people actually read and reference</p></li><li><p style=\"min-height:1.5em\">Strong prioritization skills: you know how to triage competing demands across multiple stakeholders and keep the most important things moving</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $180,000 to $200,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nShipping great software is only half the battle. Getting it to the right customers, at the right time, in the right way, is where the real complexity lives.\n\nWe're looking for a Senior Technical Program Manager to own the end of the EPD pipeline: the moment a feature is built to the moment it's successfully in customers' hands. This person will define what \"good\" looks like for product launches at Sentry, building the frameworks, playbooks, and operating rhythms that make every release more intentional, more coordinated, and more confident than the last.\n\nThe foundation is there. Features ship. But the connective tissue between Engineering, Product, Legal, Marketing, go-to-market (GTM), and Sales needs someone who can see the whole system, diagnose what's broken, and build something durable. That's this role.\n\nIf you're energized by ambiguity, love designing operating models, and want real ownership over a function that touches every team in the company, this is a rare opportunity to define the craft at a company that takes software quality seriously.\n\n\n\n\nWHAT YOU'LL DO\n\n - Define the Launch Standard: Establish what a great product launch looks like at Sentry: the gates, the playbooks, the decision rights, and the rituals. You're not inheriting a fixed process; you're authoring it.\n\n - Own Feature Flag & Cohort Strategy: Bring intentionality to how Sentry uses early access programs, beta cohorts, and staged rollouts. Make sure the right customers get the right features at the right time, and that we're learning from every rollout.\n\n - Orchestrate Cross-Functional Readiness: Be the central coordinator who ensures Engineering, Product, Legal, Marketing, GTM, and Sales are all aligned and ready before anything ships. Surface dependencies early, drive decisions, and make sure nothing falls through the cracks.\n\n - Keep Everyone Informed and Confident: Build the visibility layer (dashboards, launch briefs, status updates) that keeps stakeholders informed without overwhelming them. High-signal, low-noise.\n\n - Improve with Every Launch: Instrument the release process itself. Track friction, run retrospectives, and lead the org through continuous improvements so each launch is smoother than the last.\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU...\n\n - Want to own something meaningful: not just run a process someone else designed, but define what great looks like and build toward it\n\n - Are energized by cross-functional complexity and have a gift for aligning people across Engineering, Product, Legal, Marketing, GTM, and Sales without formal authority\n\n - Think in systems: you see the full release lifecycle and instinctively want to build the operating model around it\n\n - Use data to diagnose problems and measure progress. You're comfortable pulling and interpreting analytics to understand what's working and what isn't\n\n - Care deeply about the customer experience of receiving new software, not just whether it shipped, but whether it landed well\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5–8+ years of Technical Program Management experience in a high-growth SaaS company, with meaningful exposure to product launches, release operations, or GTM coordination\n\n - A genuine builder mindset: you have examples of processes or frameworks you created from scratch (or close to it) that stuck\n\n - Strong data and analytics instincts: you use metrics to understand release health, customer adoption, and process quality, not just to report status\n\n - Proven ability to drive alignment and decisions across Engineering, Product, Legal, Marketing, GTM, and Sales without direct authority\n\n - Sharp written communication: you write crisp launch briefs, clear escalations, and process docs that people actually read and reference\n\n - Strong prioritization skills: you know how to triage competing demands across multiple stakeholders and keep the most important things moving\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $180,000 to $200,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"7ed2b263-3873-44c6-a730-2ca96100c58f","title":"Senior Developer Experience Engineer","department":"Marketing ","team":"Marketing ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2025-12-09T21:40:56.403+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/7ed2b263-3873-44c6-a730-2ca96100c58f","applyUrl":"https://jobs.ashbyhq.com/sentry/7ed2b263-3873-44c6-a730-2ca96100c58f/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">The Developer Experience team is growing in San Francisco! This is a hybrid-role out of our main headquarters and must be based there. We’re looking for a hands-on builder with strong opinions on great developer docs.</p><p style=\"min-height:1.5em\">Are you someone who loves tinkering with the newest features in your favorite products? Do you enjoy taking the next random JavaScript framework for a spin and figuring out how to make them tick? Does it especially irk you when the code snippets are wrong, or the only docs for a feature are on X? Developer Experience at Sentry lives in the intersection of shipping really cool products and getting developers set up to use them.</p><p style=\"min-height:1.5em\">If you’re someone who is confident in partnering with Product and Engineering to test and ship the latest features, not afraid to jump in and go hands-on to solve problems for our biggest and a good eye for what good docs looks like - this is a dream role.</p><p style=\"min-height:1.5em\">Developer Experience at Sentry is a team of builders who are constantly looking for ways to make it easier for every developer to use Sentry. We engage with the challenges facing technical communities, to support developers, gather feedback, and help our product and engineering teams ship new capabilities.</p><p style=\"min-height:1.5em\">An engineer in this role should be confident to “come with an answer”, propose the product solutions, identify the content and/or execution plans and people to partner with, and go execute.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage the docs platform, with freedom to shape it how you see fit, to answer the age old question of “what does great developer documentation look like”</p></li><li><p style=\"min-height:1.5em\">Attend and even host events and meetups in the developer community</p></li><li><p style=\"min-height:1.5em\">Have a point of view and aren’t shy about expressing it. You get your energy from both knowing the latest trends and having a POV on which ones to ignore. Who’s working on something interesting, who influences the conversation, and who’s going to help drive the conversation forward - while linking all this back to the core problems that Sentry is solving</p></li><li><p style=\"min-height:1.5em\">Build content that gets people excited to build their software alongside Sentry</p></li><li><p style=\"min-height:1.5em\">Have an ear to the street. You get excited about gathering insights from users, the developer tool world, and what's currently happening in software development.</p></li><li><p style=\"min-height:1.5em\">Ride side by side with Engineering, Product, Design, Sales engineering, Business Ops, and nearly every function in Marketing from Comms to Product Marketing to develop the best content and great product narratives.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>You’ll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are someone who loves taking new features for a spin, learning how they tick, and testing them against your own projects</p></li><li><p style=\"min-height:1.5em\">Are an educator, a builder, and a human router. And you know that the best way to get people excited about your product is to show, not sell, through cool concepts, useful technical tutorials, and by bringing brilliant people together</p></li><li><p style=\"min-height:1.5em\">Are “meh… not bad” writer who understands how to tell a useful and relevant story in 30 words as well as weave together questions to panelists for 30 minutes</p></li><li><p style=\"min-height:1.5em\">Get excited when you hear that your job is to do ⅓ of each: Educating through useful and timely content + building community through live and virtual gatherings + Being customer-to-product influence</p></li><li><p style=\"min-height:1.5em\">Listen as much as you talk. And you know how to build a community organically by lifting up and promoting others.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years as a developer and 3+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events</p></li><li><p style=\"min-height:1.5em\">You have 3+ examples of technical educational content aimed for professional developers (e.g. tutorial, video series, blog series, course)</p></li><li><p style=\"min-height:1.5em\">At least one example of your own dedicated blogs, forum or sites with a developer-focused audience and can speak to how you measured success and what promotional mechanisms you used to drive top of funnel visibility</p></li><li><p style=\"min-height:1.5em\">At least one project using a common modern development language or framework</p></li><li><p style=\"min-height:1.5em\">You have been an active member and contributor of technical communities, on any platform (e.g. Discord, Stack Overflow, Reddit, Twitter, TikTok)</p></li><li><p style=\"min-height:1.5em\">Ability to prioritize competing opportunities and balance customer needs versus business priorities</p></li><li><p style=\"min-height:1.5em\">Stellar written and verbal communication skills</p></li><li><p style=\"min-height:1.5em\">A down-to-earth attitude, a good amount of humility, and dry sense of humor are a huge plus</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>$150,000 to $190,000 USD</strong>. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.<br /></p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Developer Experience team is growing in San Francisco! This is a hybrid-role out of our main headquarters and must be based there. We’re looking for a hands-on builder with strong opinions on great developer docs.\n\nAre you someone who loves tinkering with the newest features in your favorite products? Do you enjoy taking the next random JavaScript framework for a spin and figuring out how to make them tick? Does it especially irk you when the code snippets are wrong, or the only docs for a feature are on X? Developer Experience at Sentry lives in the intersection of shipping really cool products and getting developers set up to use them.\n\nIf you’re someone who is confident in partnering with Product and Engineering to test and ship the latest features, not afraid to jump in and go hands-on to solve problems for our biggest and a good eye for what good docs looks like - this is a dream role.\n\nDeveloper Experience at Sentry is a team of builders who are constantly looking for ways to make it easier for every developer to use Sentry. We engage with the challenges facing technical communities, to support developers, gather feedback, and help our product and engineering teams ship new capabilities.\n\nAn engineer in this role should be confident to “come with an answer”, propose the product solutions, identify the content and/or execution plans and people to partner with, and go execute.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Manage the docs platform, with freedom to shape it how you see fit, to answer the age old question of “what does great developer documentation look like”\n\n - Attend and even host events and meetups in the developer community\n\n - Have a point of view and aren’t shy about expressing it. You get your energy from both knowing the latest trends and having a POV on which ones to ignore. Who’s working on something interesting, who influences the conversation, and who’s going to help drive the conversation forward - while linking all this back to the core problems that Sentry is solving\n\n - Build content that gets people excited to build their software alongside Sentry\n\n - Have an ear to the street. You get excited about gathering insights from users, the developer tool world, and what's currently happening in software development.\n\n - Ride side by side with Engineering, Product, Design, Sales engineering, Business Ops, and nearly every function in Marketing from Comms to Product Marketing to develop the best content and great product narratives.\n   \n   \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are someone who loves taking new features for a spin, learning how they tick, and testing them against your own projects\n\n - Are an educator, a builder, and a human router. And you know that the best way to get people excited about your product is to show, not sell, through cool concepts, useful technical tutorials, and by bringing brilliant people together\n\n - Are “meh… not bad” writer who understands how to tell a useful and relevant story in 30 words as well as weave together questions to panelists for 30 minutes\n\n - Get excited when you hear that your job is to do ⅓ of each: Educating through useful and timely content + building community through live and virtual gatherings + Being customer-to-product influence\n\n - Listen as much as you talk. And you know how to build a community organically by lifting up and promoting others.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years as a developer and 3+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events\n\n - You have 3+ examples of technical educational content aimed for professional developers (e.g. tutorial, video series, blog series, course)\n\n - At least one example of your own dedicated blogs, forum or sites with a developer-focused audience and can speak to how you measured success and what promotional mechanisms you used to drive top of funnel visibility\n\n - At least one project using a common modern development language or framework\n\n - You have been an active member and contributor of technical communities, on any platform (e.g. Discord, Stack Overflow, Reddit, Twitter, TikTok)\n\n - Ability to prioritize competing opportunities and balance customer needs versus business priorities\n\n - Stellar written and verbal communication skills\n\n - A down-to-earth attitude, a good amount of humility, and dry sense of humor are a huge plus\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $190,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"81f09568-da7d-4ed1-8283-614f846c9b00","title":"Staff Machine Learning Engineer, AI","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2025-07-26T00:23:05.632+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/81f09568-da7d-4ed1-8283-614f846c9b00","applyUrl":"https://jobs.ashbyhq.com/sentry/81f09568-da7d-4ed1-8283-614f846c9b00/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">As a Staff Machine Learning Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the models and agents used to make our product smarter and more capable. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.</p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues</p></li><li><p style=\"min-height:1.5em\">Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles</p></li><li><p style=\"min-height:1.5em\">Own the development of major initiatives in the AI/ML space</p></li></ul><h2><strong>You'll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are driven by impact and enjoy working on high-stakes, high-visibility projects</p></li><li><p style=\"min-height:1.5em\">Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members</p></li><li><p style=\"min-height:1.5em\">Thrive in cross-functional teams and enjoy building features alongside developers and product teams</p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Minimum 4+ years of professional experience with a MS/PhD degree in computer science, machine learning, or a related field</p></li><li><p style=\"min-height:1.5em\">Minimum 6+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field</p></li><li><p style=\"min-height:1.5em\">Demonstrated expertise building production-grade agentic systems and tools</p></li><li><p style=\"min-height:1.5em\">You are comfortable writing production quality code (we use Python)</p></li><li><p style=\"min-height:1.5em\">Expertise with deep learning frameworks (we use PyTorch)</p></li><li><p style=\"min-height:1.5em\">Familiarity in deploying machine learning models at scale in production environments</p></li><li><p style=\"min-height:1.5em\">Experience in writing technical documentation, mentoring, and presenting to technical audiences</p></li><li><p style=\"min-height:1.5em\">Proven track record of owning a system, feature, or component, leading or collaborating with multiple engineers and teams</p></li></ul><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $240,000 to $300,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAs a Staff Machine Learning Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the models and agents used to make our product smarter and more capable. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.\n\n\nIN THIS ROLE YOU WILL\n\n - Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues\n\n - Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles\n\n - Own the development of major initiatives in the AI/ML space\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Are driven by impact and enjoy working on high-stakes, high-visibility projects\n\n - Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members\n\n - Thrive in cross-functional teams and enjoy building features alongside developers and product teams\n\n\nQUALIFICATIONS\n\n - Minimum 4+ years of professional experience with a MS/PhD degree in computer science, machine learning, or a related field\n\n - Minimum 6+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field\n\n - Demonstrated expertise building production-grade agentic systems and tools\n\n - You are comfortable writing production quality code (we use Python)\n\n - Expertise with deep learning frameworks (we use PyTorch)\n\n - Familiarity in deploying machine learning models at scale in production environments\n\n - Experience in writing technical documentation, mentoring, and presenting to technical audiences\n\n - Proven track record of owning a system, feature, or component, leading or collaborating with multiple engineers and teams\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $240,000 to $300,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"8422d476-7977-4ae0-bdaf-e5fba73fca44","title":"Senior Software Engineer, Control Plane","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-04-09T03:45:14.941+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/8422d476-7977-4ae0-bdaf-e5fba73fca44","applyUrl":"https://jobs.ashbyhq.com/sentry/8422d476-7977-4ae0-bdaf-e5fba73fca44/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2>About the role</h2><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Sentry.io\">Sentry.io</a> provides a suite of services to diagnose health problems in their customers’ applications. These tools are mission-critical to companies who want to respond effectively in fast-paced markets. We make the development and deployment of these tools a safe and enjoyable experience, by maintaining a succinct and helpful continuous integration environment and an informative deployment pipeline.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The Centralized Tenancy and Routing Layer (CTRL) team builds and operates the foundational infrastructure that defines customer boundaries and coordinates lifecycle operations across Sentry’s distributed architecture. These systems power how customers are managed and how services communicate and replicate data safely across our ecosystem.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">As a Senior Software Engineer on the CTRL team, you’ll design and operate the core platform primitives that make this architecture possible. Your work will focus on distributed coordination, cross-cell routing, replication infrastructure, and lifecycle orchestration for the customer environment. This role sits at the heart of Sentry’s platform architecture—building the control systems that ensure the platform operates safely and correctly at global scale. The work requires strong engineering judgment and deep distributed systems thinking. You’ll design systems where correctness and reliability are critical, and build abstractions that many teams depend on but rarely see directly.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Ultimately, you’ll help build the infrastructure that enables Sentry’s SaaS platform to scale safely across a distributed, multi-cell architecture.</p><p style=\"min-height:1.5em\"></p><h2>In this role you will</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and enhance the control plane systems that manage customer identity, placement, and lifecycle across a multi-cell architecture.</p></li><li><p style=\"min-height:1.5em\">Improve the reliability, scalability, and observability of mission-critical control plane services.</p></li><li><p style=\"min-height:1.5em\">Partner with engineering teams to provide safe infrastructure primitives and standards for cell-compatible systems.</p></li><li><p style=\"min-height:1.5em\">Help operate critical infrastructure through incident response and continuous improvement.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>You’ll love this job if you</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy building foundational distributed systems that power an entire platform.</p></li><li><p style=\"min-height:1.5em\">Care deeply about correctness, reliability, and safe infrastructure primitives.</p></li><li><p style=\"min-height:1.5em\">Like designing systems that coordinate state and data across large distributed environments.</p></li><li><p style=\"min-height:1.5em\">Prefer solving architectural problems rather than product feature work.</p></li><li><p style=\"min-height:1.5em\">Want to shape how a global platform evolves as it scales.</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience as a Software Engineer or similar role.</p></li><li><p style=\"min-height:1.5em\">Strong proficiency with Python; experience with Rust is a plus.</p></li><li><p style=\"min-height:1.5em\">Experience designing and operating distributed systems at scale.</p></li><li><p style=\"min-height:1.5em\">Strong understanding of replication, consistency models, and service coordination.</p></li><li><p style=\"min-height:1.5em\">Experience building infrastructure services or platform APIs used by multiple teams.</p></li><li><p style=\"min-height:1.5em\">Experience working with cloud platforms (e.g., AWS, Azure, GCP).</p></li><li><p style=\"min-height:1.5em\">Experience operating containerized systems (e.g., Docker, Kubernetes).</p></li><li><p style=\"min-height:1.5em\">Track record of operating production systems with strong ownership.</p></li><li><p style=\"min-height:1.5em\">Strong written communication skills and ability to document platform systems clearly.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry.io http://Sentry.io provides a suite of services to diagnose health problems in their customers’ applications. These tools are mission-critical to companies who want to respond effectively in fast-paced markets. We make the development and deployment of these tools a safe and enjoyable experience, by maintaining a succinct and helpful continuous integration environment and an informative deployment pipeline.\n\n\n\nThe Centralized Tenancy and Routing Layer (CTRL) team builds and operates the foundational infrastructure that defines customer boundaries and coordinates lifecycle operations across Sentry’s distributed architecture. These systems power how customers are managed and how services communicate and replicate data safely across our ecosystem.\n\n\n\nAs a Senior Software Engineer on the CTRL team, you’ll design and operate the core platform primitives that make this architecture possible. Your work will focus on distributed coordination, cross-cell routing, replication infrastructure, and lifecycle orchestration for the customer environment. This role sits at the heart of Sentry’s platform architecture—building the control systems that ensure the platform operates safely and correctly at global scale. The work requires strong engineering judgment and deep distributed systems thinking. You’ll design systems where correctness and reliability are critical, and build abstractions that many teams depend on but rarely see directly.\n\n\n\nUltimately, you’ll help build the infrastructure that enables Sentry’s SaaS platform to scale safely across a distributed, multi-cell architecture.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Build and enhance the control plane systems that manage customer identity, placement, and lifecycle across a multi-cell architecture.\n\n - Improve the reliability, scalability, and observability of mission-critical control plane services.\n\n - Partner with engineering teams to provide safe infrastructure primitives and standards for cell-compatible systems.\n\n - Help operate critical infrastructure through incident response and continuous improvement.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Enjoy building foundational distributed systems that power an entire platform.\n\n - Care deeply about correctness, reliability, and safe infrastructure primitives.\n\n - Like designing systems that coordinate state and data across large distributed environments.\n\n - Prefer solving architectural problems rather than product feature work.\n\n - Want to shape how a global platform evolves as it scales.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of experience as a Software Engineer or similar role.\n\n - Strong proficiency with Python; experience with Rust is a plus.\n\n - Experience designing and operating distributed systems at scale.\n\n - Strong understanding of replication, consistency models, and service coordination.\n\n - Experience building infrastructure services or platform APIs used by multiple teams.\n\n - Experience working with cloud platforms (e.g., AWS, Azure, GCP).\n\n - Experience operating containerized systems (e.g., Docker, Kubernetes).\n\n - Track record of operating production systems with strong ownership.\n\n - Strong written communication skills and ability to document platform systems clearly.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"889f98a2-07dd-4e7c-9682-3f137c57dc88","title":"Technical Support Engineer","department":"Support","team":"Support","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-06-10T21:29:46.889+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/889f98a2-07dd-4e7c-9682-3f137c57dc88","applyUrl":"https://jobs.ashbyhq.com/sentry/889f98a2-07dd-4e7c-9682-3f137c57dc88/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>About the Role</strong></h2><p style=\"min-height:1.5em\">At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.</p><p style=\"min-height:1.5em\">We are <strong>architecting the Technical Support engine</strong>. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. <strong>You are a debugger of both code and systems.</strong> You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.</p><p style=\"min-height:1.5em\">Sentry Support Engineers aren't just clearing queues; they are <strong>Orchestrators</strong>. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><p style=\"min-height:1.5em\"><strong>Master the Sentry Ecosystem &amp; Support Elite Developers</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Deep-Dive Debugging:</strong> Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Support the Great Minds:</strong> Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.</p></li><li><p style=\"min-height:1.5em\"><strong>Troubleshoot SDK Implementations:</strong> Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering Feedback Loop:</strong> Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.</p></li></ul><p style=\"min-height:1.5em\"><strong>Engineer Agentic Operations (The Scaling Engine)</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Deterministic Support Paths:</strong> Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Knowledge Engineering:</strong> Build the right context into our systems so they can resolve issues consistently and indefinitely.</p></li><li><p style=\"min-height:1.5em\"><strong>Agentic Tooling Development:</strong> Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.</p></li><li><p style=\"min-height:1.5em\"><strong>The Seer Philosophy:</strong> We’ve already proven AI can handle autonomous production fixes with <strong>Seer</strong>. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You’ll love this job if</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>You love eliminating Non-scalable effort:</strong> you enjoy automating repetitive work and take pride in building systems that save time and effort.</p></li><li><p style=\"min-height:1.5em\"><strong>You’re a Full-Stack Troubleshooter:</strong> You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon</p></li><li><p style=\"min-height:1.5em\"><strong>You Value Evidence-Based Support:</strong> You prefer looking at data trends over anecdotal evidence to decide where to build automation next.</p></li><li><p style=\"min-height:1.5em\"><strong>You’re a Developer Advocate:</strong> You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>4+ years of experience</strong> in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.</p></li><li><p style=\"min-height:1.5em\"><strong>Strong Coding Foundations:</strong> Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.</p></li><li><p style=\"min-height:1.5em\"><strong>Systems Depth:</strong> Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.</p></li><li><p style=\"min-height:1.5em\"><strong>AI &amp; Automation Literacy:</strong> Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.</p></li><li><p style=\"min-height:1.5em\"><strong>Exceptional Communication:</strong> The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.</p></li></ul><h3><strong>Bonus qualifications</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Open Source Contributor:</strong> An active presence on GitHub or experience maintaining open-source libraries.</p></li><li><p style=\"min-height:1.5em\"><strong>Former Software Developer:</strong> You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE\n\nAt Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.\n\nWe are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.\n\nSentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nMaster the Sentry Ecosystem & Support Elite Developers\n\n - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.\n\n - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.\n\n - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.\n\n - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.\n\nEngineer Agentic Operations (The Scaling Engine)\n\n - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.\n\n - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.\n\n - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.\n\n - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"\n\n\n\n\nYOU’LL LOVE THIS JOB IF\n\n - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.\n\n - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon\n\n - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.\n\n - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.\n\n\n\n\nQUALIFICATIONS\n\n - 4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.\n\n - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.\n\n - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.\n\n - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.\n\n - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.\n\n\nBONUS QUALIFICATIONS\n\n - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.\n\n - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"8ff7af3d-6b97-4cc5-9655-e06ea772bf07","title":"Engineering Manager, Developer Infrastructure","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-05-30T00:29:11.315+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/8ff7af3d-6b97-4cc5-9655-e06ea772bf07","applyUrl":"https://jobs.ashbyhq.com/sentry/8ff7af3d-6b97-4cc5-9655-e06ea772bf07/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h1><strong>About the role</strong></h1><p style=\"min-height:1.5em\">Sentry's <strong>Developer Infrastructure team</strong> is one of the company's most critical force multipliers. Every engineer at Sentry depends on the tooling we build, including CI/CD systems, development environments, and golden paths for software development, to ship high-quality software quickly and safely. As Sentry moves into a world where developers work alongside multiple coding agents in parallel, Dev Infra has a central role in shaping how that new development lifecycle works.</p><p style=\"min-height:1.5em\">As the <strong>Engineering Manager</strong> for Dev Infra, you'll lead a talented team of engineers building the platform that supports both developers and the agents working alongside them: reproducible cloud-based development environments, fast and trustworthy CI/CD pipelines, queryable development-lifecycle context, and the infrastructure for background agents. You'll be responsible for technical vision, team health, system reliability, and cross-functional partnership across the entire engineering org.</p><p style=\"min-height:1.5em\">You'll work closely with experienced engineers and leaders across Infrastructure, Platform, and Product to shape how every engineer at Sentry harnesses AI to build software. This role also presents a strong growth opportunity as we expect this leader to take on additional charters and teams over time as the Dev Infra organization expands.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead a team of engineers building the platform that accelerates every engineer at Sentry, making them more effective at shipping high-quality software.</p></li><li><p style=\"min-height:1.5em\">Drive the evolution of Sentry's Dev Infra platform across reproducible cloud environments, CI/CD, development-lifecycle context, and the background agent platform</p></li><li><p style=\"min-height:1.5em\">Own the team's technical direction and architecture, contributing to key technical decisions on remote dev environments, selective testing, golden paths, and agent orchestration</p></li><li><p style=\"min-height:1.5em\">Nurture and grow engineers at different levels, providing support through coaching, mentorship, and career development</p></li><li><p style=\"min-height:1.5em\">Foster an inclusive, high-performing team culture focused on ownership, learning, and delivery</p></li><li><p style=\"min-height:1.5em\">Collaborate with product and platform engineering teams to make AI-assisted development workflows fast, safe, and observable</p></li><li><p style=\"min-height:1.5em\">Own the reliability, performance, and adoption of the team's roadmap while fostering a culture of technical excellence and collaboration</p></li></ul><h2><strong>You'll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are passionate about developer productivity and building platforms that enable other engineers to move faster</p></li><li><p style=\"min-height:1.5em\">Are excited about the shift toward agent-assisted development and want to play a central role in defining how that future works at Sentry</p></li><li><p style=\"min-height:1.5em\">Enjoy solving complex infrastructure challenges across CI/CD, cloud environments, and observability, and turning them into clean, usable abstractions</p></li><li><p style=\"min-height:1.5em\">Value cross-functional collaboration and thrive in hybrid, in-person settings with engineers across functions, levels, and geographies</p></li><li><p style=\"min-height:1.5em\">Have a long-term vision for developer infrastructure and are excited by the opportunity to take on broader organizational scope over time</p></li><li><p style=\"min-height:1.5em\">Take pride in building strong, healthy teams and enabling them to lead high-impact, multi-year initiatives</p></li><li><p style=\"min-height:1.5em\">Want to be part of a thoughtful, highly technical team that cares about long-term system health and developer happiness</p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of software engineering experience, ideally with a focus on developer infrastructure, build/CI systems, platform engineering, or distributed systems</p></li><li><p style=\"min-height:1.5em\">4+ years of engineering management experience, including growing and managing teams of engineers across multiple charters</p></li><li><p style=\"min-height:1.5em\">Experience as a Tech Lead or Engineering Manager leading the architecture, development, and long-term evolution of developer-facing platforms (CI/CD systems, development environments, build infrastructure, or similar)</p></li><li><p style=\"min-height:1.5em\">Familiarity with modern CI/CD systems (GitHub Actions, ArgoCD, or similar), cloud-based development environments, and container/VM orchestration</p></li><li><p style=\"min-height:1.5em\">Working knowledge of AI-assisted development workflows and a point of view on how coding agents change developer infrastructure requirements</p></li><li><p style=\"min-height:1.5em\">Strong technical communication skills and a track record of effective cross-team and leadership collaboration</p></li><li><p style=\"min-height:1.5em\">Proven experience delivering and owning multi-year engineering initiatives in a leadership or technical leadership capacity</p></li><li><p style=\"min-height:1.5em\">Comfortable working across org boundaries and aligning product, infra, and platform priorities</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $300,000. A successful candidate's actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate's work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry's employee benefit plans/programs applicable to the candidate's position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company's benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry's Developer Infrastructure team is one of the company's most critical force multipliers. Every engineer at Sentry depends on the tooling we build, including CI/CD systems, development environments, and golden paths for software development, to ship high-quality software quickly and safely. As Sentry moves into a world where developers work alongside multiple coding agents in parallel, Dev Infra has a central role in shaping how that new development lifecycle works.\n\nAs the Engineering Manager for Dev Infra, you'll lead a talented team of engineers building the platform that supports both developers and the agents working alongside them: reproducible cloud-based development environments, fast and trustworthy CI/CD pipelines, queryable development-lifecycle context, and the infrastructure for background agents. You'll be responsible for technical vision, team health, system reliability, and cross-functional partnership across the entire engineering org.\n\nYou'll work closely with experienced engineers and leaders across Infrastructure, Platform, and Product to shape how every engineer at Sentry harnesses AI to build software. This role also presents a strong growth opportunity as we expect this leader to take on additional charters and teams over time as the Dev Infra organization expands.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Lead a team of engineers building the platform that accelerates every engineer at Sentry, making them more effective at shipping high-quality software.\n\n - Drive the evolution of Sentry's Dev Infra platform across reproducible cloud environments, CI/CD, development-lifecycle context, and the background agent platform\n\n - Own the team's technical direction and architecture, contributing to key technical decisions on remote dev environments, selective testing, golden paths, and agent orchestration\n\n - Nurture and grow engineers at different levels, providing support through coaching, mentorship, and career development\n\n - Foster an inclusive, high-performing team culture focused on ownership, learning, and delivery\n\n - Collaborate with product and platform engineering teams to make AI-assisted development workflows fast, safe, and observable\n\n - Own the reliability, performance, and adoption of the team's roadmap while fostering a culture of technical excellence and collaboration\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Are passionate about developer productivity and building platforms that enable other engineers to move faster\n\n - Are excited about the shift toward agent-assisted development and want to play a central role in defining how that future works at Sentry\n\n - Enjoy solving complex infrastructure challenges across CI/CD, cloud environments, and observability, and turning them into clean, usable abstractions\n\n - Value cross-functional collaboration and thrive in hybrid, in-person settings with engineers across functions, levels, and geographies\n\n - Have a long-term vision for developer infrastructure and are excited by the opportunity to take on broader organizational scope over time\n\n - Take pride in building strong, healthy teams and enabling them to lead high-impact, multi-year initiatives\n\n - Want to be part of a thoughtful, highly technical team that cares about long-term system health and developer happiness\n\n\nQUALIFICATIONS\n\n - 10+ years of software engineering experience, ideally with a focus on developer infrastructure, build/CI systems, platform engineering, or distributed systems\n\n - 4+ years of engineering management experience, including growing and managing teams of engineers across multiple charters\n\n - Experience as a Tech Lead or Engineering Manager leading the architecture, development, and long-term evolution of developer-facing platforms (CI/CD systems, development environments, build infrastructure, or similar)\n\n - Familiarity with modern CI/CD systems (GitHub Actions, ArgoCD, or similar), cloud-based development environments, and container/VM orchestration\n\n - Working knowledge of AI-assisted development workflows and a point of view on how coding agents change developer infrastructure requirements\n\n - Strong technical communication skills and a track record of effective cross-team and leadership collaboration\n\n - Proven experience delivering and owning multi-year engineering initiatives in a leadership or technical leadership capacity\n\n - Comfortable working across org boundaries and aligning product, infra, and platform priorities\n\n\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $300,000. A successful candidate's actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate's work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry's employee benefit plans/programs applicable to the candidate's position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company's benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"90c78863-f475-4d6f-ab51-5f00d6871cce","title":"Senior Security Engineer, Application & Platform Security","department":"Security","team":"Security","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2026-02-06T15:34:58.239+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/90c78863-f475-4d6f-ab51-5f00d6871cce","applyUrl":"https://jobs.ashbyhq.com/sentry/90c78863-f475-4d6f-ab51-5f00d6871cce/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About The Role</strong></h2><p style=\"min-height:1.5em\">The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.</p><p style=\"min-height:1.5em\">As a Senior Security Engineer on this team, you'll work across application and platform security domains. You’ll own and shape the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>In this role, you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You will build processes, tooling, and culture which makes security a natural part of how we ship and operate.</p></li><li><p style=\"min-height:1.5em\">Influence mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and management of our bug bounty and responsible disclosure program.</p></li><li><p style=\"min-height:1.5em\">Champion secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.</p></li><li><p style=\"min-height:1.5em\">Validate and reproduce application and infrastructure security findings. Scanning, manual testing, coordinate penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.</p></li><li><p style=\"min-height:1.5em\">Evaluate and respond to emerging threats relevant to application security Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>You’ll thrive in this role if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy operating cross-functionally, building relationships, and influencing with technical expertise, and shaping how security gets done across a fast-moving engineering organization.</p></li><li><p style=\"min-height:1.5em\">Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.</p></li><li><p style=\"min-height:1.5em\">Love working in an developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.</p></li><li><p style=\"min-height:1.5em\">Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.</p></li><li><p style=\"min-height:1.5em\">Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of industry experience designing, building, securing complex applications and large-scale distributed cloud systems</p></li><li><p style=\"min-height:1.5em\">Degree in Computer Science or a related field, equivalent training, or professional experience</p></li><li><p style=\"min-height:1.5em\">Direct experience with security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs</p></li><li><p style=\"min-height:1.5em\">Experienced and comfortable programming in at least one language, must be comfortable reviewing Python, Typescript, Go, Rust applications</p></li><li><p style=\"min-height:1.5em\">Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and securing those technologies (cloud networking, IAM, etc.)</p></li><li><p style=\"min-height:1.5em\">A collaborative approach to problem solving paired with strong written and verbal communication</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>We are obliged by law to quote the minimum wage of EUR 74,144,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV).</em>The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>€112,000 - 146,000 EUR</strong>. </p><p style=\"min-height:1.5em\">A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.\n\nAs a Senior Security Engineer on this team, you'll work across application and platform security domains. You’ll own and shape the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.\n\n \n\n\nIN THIS ROLE, YOU WILL\n\n - Own and mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You will build processes, tooling, and culture which makes security a natural part of how we ship and operate.\n\n - Influence mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and management of our bug bounty and responsible disclosure program.\n\n - Champion secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.\n\n - Validate and reproduce application and infrastructure security findings. Scanning, manual testing, coordinate penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.\n\n - Evaluate and respond to emerging threats relevant to application security Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.\n\n \n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Enjoy operating cross-functionally, building relationships, and influencing with technical expertise, and shaping how security gets done across a fast-moving engineering organization.\n\n - Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.\n\n - Love working in an developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.\n\n - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.\n\n - Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.\n\n \n\n\nQUALIFICATIONS\n\n - 5+ years of industry experience designing, building, securing complex applications and large-scale distributed cloud systems\n\n - Degree in Computer Science or a related field, equivalent training, or professional experience\n\n - Direct experience with security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs\n\n - Experienced and comfortable programming in at least one language, must be comfortable reviewing Python, Typescript, Go, Rust applications\n\n - Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and securing those technologies (cloud networking, IAM, etc.)\n\n - A collaborative approach to problem solving paired with strong written and verbal communication\n\n\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.\n\n\n\nWe are obliged by law to quote the minimum wage of EUR 74,144,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV).The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is €112,000 - 146,000 EUR.\n\nA successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"944d924d-b239-4b32-88f3-8cbf78bd34f3","title":"Senior Technical Customer Success Manager ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"Amsterdam, Netherlands","secondaryLocations":[],"publishedAt":"2026-05-15T20:02:24.293+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Netherlands","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/944d924d-b239-4b32-88f3-8cbf78bd34f3","applyUrl":"https://jobs.ashbyhq.com/sentry/944d924d-b239-4b32-88f3-8cbf78bd34f3/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>About the role:</strong></p><p style=\"min-height:1.5em\">Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.</p><p style=\"min-height:1.5em\">You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.</p><p style=\"min-height:1.5em\">This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This is a one year fixed contract with potential for conversion after the one year. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>In this role you will:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Become a Sentry product expert</strong> and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive customer success and health</strong> through effective onboarding, adoption, value realization, and retention.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate with customer key stakeholders</strong> to define business and technical objectives, and work with the customer team to achieve them.</p></li><li><p style=\"min-height:1.5em\"><strong>Act as a trusted, strategic advisor</strong> to each assigned customer—driving best practices, innovation, and long-term success.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner closely with the sales team</strong> to identify and drive expansions and new opportunities that result from customer success.</p></li><li><p style=\"min-height:1.5em\"><strong>Advocate for customers internally</strong>, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>You’ll love this job if you:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy talking about technology and interfacing with engineers and engineering leaders</p></li><li><p style=\"min-height:1.5em\">Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals</p></li><li><p style=\"min-height:1.5em\">Appreciate working on a variety of projects with customers from lots of different industries</p></li><li><p style=\"min-height:1.5em\">Like being “in the middle of it all”, working across the organization to move the product forward</p></li><li><p style=\"min-height:1.5em\">Have a fast-paced, results-driven mindset</p></li><li><p style=\"min-height:1.5em\">Love developer tools, open-source, and/or all things software development life cycle!</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">This is a technical role combined with business skills. You have to have strong technical background to be successful in this role</p></li><li><p style=\"min-height:1.5em\">BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory</p></li><li><p style=\"min-height:1.5em\">5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role</p></li><li><p style=\"min-height:1.5em\">Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms</p></li><li><p style=\"min-height:1.5em\">Experience in working with complex, multi-divisional, multi-geographical customers</p></li><li><p style=\"min-height:1.5em\">Impressive executive presence and communication abilities</p></li><li><p style=\"min-height:1.5em\">Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)</p></li><li><p style=\"min-height:1.5em\">You’re driven; no one needs to push you to excel; it’s just who you are</p></li><li><p style=\"min-height:1.5em\">Passion for technology and being a part of a fast-growing SaaS company</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Past experience as a developer/devops</p></li><li><p style=\"min-height:1.5em\">Extensive knowledge in application monitoring, Logs, Metrics, Traces</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\nAbout the role:\n\nSentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.\n\nYou’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\n\n\nThis is a one year fixed contract with potential for conversion after the one year.\n\n\n\nIn this role you will:\n\n - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.\n\n - Drive customer success and health through effective onboarding, adoption, value realization, and retention.\n\n - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.\n\n - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.\n\n - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.\n\n - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.\n\n\n\nYou’ll love this job if you:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\nQualifications\n\n - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role\n\n - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms\n\n - Experience in working with complex, multi-divisional, multi-geographical customers\n\n - Impressive executive presence and communication abilities\n\n - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)\n\n - You’re driven; no one needs to push you to excel; it’s just who you are\n\n - Passion for technology and being a part of a fast-growing SaaS company\n\nBonus qualifications\n\n - Past experience as a developer/devops\n\n - Extensive knowledge in application monitoring, Logs, Metrics, Traces\n   \n   \n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"95d2eeab-291d-40ad-97a2-86b104f3c7ad","title":"Senior Software Engineer, AI Evals","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-01-28T18:17:55.896+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/95d2eeab-291d-40ad-97a2-86b104f3c7ad","applyUrl":"https://jobs.ashbyhq.com/sentry/95d2eeab-291d-40ad-97a2-86b104f3c7ad/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">As a Senior Software Engineer on Sentry’s AI/ML team, you’ll be responsible for building the evaluation infrastructure that measures the accuracy, reliability, and real-world performance of our AI systems. This role is critical to ensuring that our debugging agents and AI-powered features behave correctly, safely, and predictably as they scale. You’ll design datasets, benchmarks, and test harnesses that turn ambiguous AI behavior into measurable signals, helping the team ship AI with confidence.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and build robust evaluation frameworks to measure accuracy, reliability, regressions, and edge cases in AI systems</p></li><li><p style=\"min-height:1.5em\">Create and curate high-quality datasets, golden test cases, and benchmarks grounded in real production data</p></li><li><p style=\"min-height:1.5em\">Build automated test harnesses and metrics pipelines to continuously evaluate models, prompts, and agentic workflows</p></li><li><p style=\"min-height:1.5em\">Partner closely with applied AI engineers and product leaders to define what “good” looks like and translate it into measurable criteria</p></li><li><p style=\"min-height:1.5em\">Own the evaluation lifecycle for major AI initiatives, from early experimentation through production monitoring</p></li></ul><h2><strong>You’ll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Care deeply about correctness, rigor, and measurement in AI systems</p></li><li><p style=\"min-height:1.5em\">Enjoy turning fuzzy product goals and model behavior into concrete tests and metrics</p></li><li><p style=\"min-height:1.5em\">Like building foundational infrastructure that unlocks faster iteration and higher confidence for the entire AI team</p></li><li><p style=\"min-height:1.5em\">Thrive in cross-functional environments and enjoy influencing model design through better evaluation</p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Minimum 5+ years of professional experience with a Bachelor’s degree in computer science, machine learning, or a related field</p></li><li><p style=\"min-height:1.5em\">Experience building testing, evaluation, or data infrastructure for complex systems (AI/ML experience strongly preferred)</p></li><li><p style=\"min-height:1.5em\">Comfort writing production-quality code (we use Python and TypeScript)</p></li><li><p style=\"min-height:1.5em\">Experience working with structured and unstructured datasets, labeling workflows, or data quality pipelines</p></li><li><p style=\"min-height:1.5em\">Familiarity with modern ML systems and evaluation techniques (e.g., offline metrics, online evaluation, regression testing for models or prompts)</p></li><li><p style=\"min-height:1.5em\">Bonus: experience evaluating LLMs, agentic systems, or AI-assisted developer tools</p></li></ul><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>$240,000 to $280,000 USD</strong>. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://sentry.io/careers/\"><u>Sentry Benefits</u></a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer on Sentry’s AI/ML team, you’ll be responsible for building the evaluation infrastructure that measures the accuracy, reliability, and real-world performance of our AI systems. This role is critical to ensuring that our debugging agents and AI-powered features behave correctly, safely, and predictably as they scale. You’ll design datasets, benchmarks, and test harnesses that turn ambiguous AI behavior into measurable signals, helping the team ship AI with confidence.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Design and build robust evaluation frameworks to measure accuracy, reliability, regressions, and edge cases in AI systems\n\n - Create and curate high-quality datasets, golden test cases, and benchmarks grounded in real production data\n\n - Build automated test harnesses and metrics pipelines to continuously evaluate models, prompts, and agentic workflows\n\n - Partner closely with applied AI engineers and product leaders to define what “good” looks like and translate it into measurable criteria\n\n - Own the evaluation lifecycle for major AI initiatives, from early experimentation through production monitoring\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Care deeply about correctness, rigor, and measurement in AI systems\n\n - Enjoy turning fuzzy product goals and model behavior into concrete tests and metrics\n\n - Like building foundational infrastructure that unlocks faster iteration and higher confidence for the entire AI team\n\n - Thrive in cross-functional environments and enjoy influencing model design through better evaluation\n\n\nQUALIFICATIONS\n\n - Minimum 5+ years of professional experience with a Bachelor’s degree in computer science, machine learning, or a related field\n\n - Experience building testing, evaluation, or data infrastructure for complex systems (AI/ML experience strongly preferred)\n\n - Comfort writing production-quality code (we use Python and TypeScript)\n\n - Experience working with structured and unstructured datasets, labeling workflows, or data quality pipelines\n\n - Familiarity with modern ML systems and evaluation techniques (e.g., offline metrics, online evaluation, regression testing for models or prompts)\n\n - Bonus: experience evaluating LLMs, agentic systems, or AI-assisted developer tools\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $240,000 to $280,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"960b966a-849f-421f-8c75-72924f28293e","title":"Senior Technical Customer Success Manager ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"New York City, New York","secondaryLocations":[],"publishedAt":"2026-04-30T19:57:50.227+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/sentry/960b966a-849f-421f-8c75-72924f28293e","applyUrl":"https://jobs.ashbyhq.com/sentry/960b966a-849f-421f-8c75-72924f28293e/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>About the role:</strong></p><p style=\"min-height:1.5em\">Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.</p><p style=\"min-height:1.5em\">You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.</p><p style=\"min-height:1.5em\">This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>In this role you will:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Become a Sentry product expert</strong> and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive customer success and health</strong> through effective onboarding, adoption, value realization, and retention.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate with customer key stakeholders</strong> to define business and technical objectives, and work with the customer team to achieve them.</p></li><li><p style=\"min-height:1.5em\"><strong>Act as a trusted, strategic advisor</strong> to each assigned customer—driving best practices, innovation, and long-term success.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner closely with the sales team</strong> to identify and drive expansions and new opportunities that result from customer success.</p></li><li><p style=\"min-height:1.5em\"><strong>Advocate for customers internally</strong>, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>You’ll love this job if you:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy talking about technology and interfacing with engineers and engineering leaders</p></li><li><p style=\"min-height:1.5em\">Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals</p></li><li><p style=\"min-height:1.5em\">Appreciate working on a variety of projects with customers from lots of different industries</p></li><li><p style=\"min-height:1.5em\">Like being “in the middle of it all”, working across the organization to move the product forward</p></li><li><p style=\"min-height:1.5em\">Have a fast-paced, results-driven mindset</p></li><li><p style=\"min-height:1.5em\">Love developer tools, open-source, and/or all things software development life cycle!</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">This is a technical role combined with business skills. You have to have strong technical background to be successful in this role</p></li><li><p style=\"min-height:1.5em\">BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory</p></li><li><p style=\"min-height:1.5em\">5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role</p></li><li><p style=\"min-height:1.5em\">Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms</p></li><li><p style=\"min-height:1.5em\">Experience in working with complex, multi-divisional, multi-geographical customers</p></li><li><p style=\"min-height:1.5em\">Impressive executive presence and communication abilities</p></li><li><p style=\"min-height:1.5em\">Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)</p></li><li><p style=\"min-height:1.5em\">You’re driven; no one needs to push you to excel; it’s just who you are</p></li><li><p style=\"min-height:1.5em\">Passion for technology and being a part of a fast-growing SaaS company</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Past experience as a developer/devops</p></li><li><p style=\"min-height:1.5em\">Extensive knowledge in application monitoring, Logs, Metrics, Traces</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\nAbout the role:\n\nSentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.\n\nYou’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\n\n\n\n\nIn this role you will:\n\n - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.\n\n - Drive customer success and health through effective onboarding, adoption, value realization, and retention.\n\n - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.\n\n - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.\n\n - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.\n\n - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.\n\n\n\nYou’ll love this job if you:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\nQualifications\n\n - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role\n\n - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms\n\n - Experience in working with complex, multi-divisional, multi-geographical customers\n\n - Impressive executive presence and communication abilities\n\n - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)\n\n - You’re driven; no one needs to push you to excel; it’s just who you are\n\n - Passion for technology and being a part of a fast-growing SaaS company\n\nBonus qualifications\n\n - Past experience as a developer/devops\n\n - Extensive knowledge in application monitoring, Logs, Metrics, Traces\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"9889cf59-cd32-4aff-bff7-645bb1be4e14","title":"Solutions Engineer","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2025-11-21T20:25:39.379+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/9889cf59-cd32-4aff-bff7-645bb1be4e14","applyUrl":"https://jobs.ashbyhq.com/sentry/9889cf59-cd32-4aff-bff7-645bb1be4e14/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role:</strong></h2><p style=\"min-height:1.5em\">The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Developers can effectively identify and resolve slowdowns and errors in their applications.</p></li><li><p style=\"min-height:1.5em\">Development teams increase developer productivity and customer satisfaction.</p></li></ul><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.</p></li><li><p style=\"min-height:1.5em\">Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).</p></li><li><p style=\"min-height:1.5em\">Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices</p></li><li><p style=\"min-height:1.5em\">Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.</p></li><li><p style=\"min-height:1.5em\">Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.</p></li></ul><h2><strong>You’ll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy talking about technology and interfacing with engineers and engineering leaders.</p></li><li><p style=\"min-height:1.5em\">Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.</p></li><li><p style=\"min-height:1.5em\">Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).</p></li><li><p style=\"min-height:1.5em\">Have a fast-paced, results-driven mindset.</p></li><li><p style=\"min-height:1.5em\">Love developer tools, open-source, and/or all things software development life cycle!</p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.</p></li><li><p style=\"min-height:1.5em\">Possess excellent communication and presentation skills.</p></li><li><p style=\"min-height:1.5em\">Problem solver, knowledgable, and can-doer</p></li></ul><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>$140,000 to $160,000 USD</strong>. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE:\n\nThe Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:\n\n - Developers can effectively identify and resolve slowdowns and errors in their applications.\n\n - Development teams increase developer productivity and customer satisfaction.\n\n\nIN THIS ROLE YOU WILL\n\n - Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.\n\n - Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).\n\n - Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices\n\n - Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.\n\n - Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders.\n\n - Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.\n\n - Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).\n\n - Have a fast-paced, results-driven mindset.\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\nQUALIFICATIONS\n\n - 3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.\n\n - Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.\n\n - Possess excellent communication and presentation skills.\n\n - Problem solver, knowledgable, and can-doer\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $140,000 to $160,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"9b7ba790-75d1-404c-bf9f-c3776179f7f2","title":"Engineering Manager, Billing Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-07-01T21:08:44.444+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/9b7ba790-75d1-404c-bf9f-c3776179f7f2","applyUrl":"https://jobs.ashbyhq.com/sentry/9b7ba790-75d1-404c-bf9f-c3776179f7f2/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the team</strong></h2><p style=\"min-height:1.5em\">The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.</p><p style=\"min-height:1.5em\">As an Engineering Manager, you’ll lead a team of engineers owning critical workflows such as checkout and invoicing, while also developing new features to help customers manage their spend growth. In this role, you’ll partner across the organization to ensure our customers redeem everything Sentry has to offer and budget for future expansion.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Strategic Planning &amp; Roadmap:</strong> Define and drive the team's roadmap. Align team goals with organizational objectives and contribute to the overall platform strategy.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Guidance &amp; Operational Excellence:</strong> Provide technical leadership and guidance on complex distributed systems and design. Ensure the team is proactively identifying areas for improvement.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-functional Collaboration:</strong> Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Team Leadership &amp; Development:</strong> Lead, mentor, and grow a team of talented engineers, including Staff-level engineers. Build a culture of technical excellence, collaboration, continuous learning, and innovation within the team.</p></li><li><p style=\"min-height:1.5em\"><strong>Communication &amp; Reporting:</strong> Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>You’ll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are a product and platform-minded leader who enjoys distributed systems and software architecture problems. You regard Product and Design as your peers, seeking collaboration when determining product outcomes and technical priorities for the team. You’re comfortable managing delivery <em>and</em> shaping direction.</p></li><li><p style=\"min-height:1.5em\">Have high agency and like to own your outcomes, including defining where Billing needs to be in 6 - 12 months, and translating that into team bets and priorities.</p></li><li><p style=\"min-height:1.5em\">Enjoy leveraging your technical background to inform and validate the team’s decisions.</p></li><li><p style=\"min-height:1.5em\">Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions.</p></li><li><p style=\"min-height:1.5em\">Love to foster career growth, finding opportunities for team members to stretch and excel.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces.</p></li><li><p style=\"min-height:1.5em\">Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly.</p></li><li><p style=\"min-height:1.5em\">Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates.</p></li><li><p style=\"min-height:1.5em\">5+ years professional engineering experience, preferably with Python, JavaScript/TypeScript or similar.</p></li><li><p style=\"min-height:1.5em\">2+ years of engineering management experience.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE TEAM\n\nThe Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.\n\nAs an Engineering Manager, you’ll lead a team of engineers owning critical workflows such as checkout and invoicing, while also developing new features to help customers manage their spend growth. In this role, you’ll partner across the organization to ensure our customers redeem everything Sentry has to offer and budget for future expansion.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Strategic Planning & Roadmap: Define and drive the team's roadmap. Align team goals with organizational objectives and contribute to the overall platform strategy.\n\n - Technical Guidance & Operational Excellence: Provide technical leadership and guidance on complex distributed systems and design. Ensure the team is proactively identifying areas for improvement.\n\n - Cross-functional Collaboration: Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions.\n\n - Team Leadership & Development: Lead, mentor, and grow a team of talented engineers, including Staff-level engineers. Build a culture of technical excellence, collaboration, continuous learning, and innovation within the team.\n\n - Communication & Reporting: Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations.\n   \n   \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a product and platform-minded leader who enjoys distributed systems and software architecture problems. You regard Product and Design as your peers, seeking collaboration when determining product outcomes and technical priorities for the team. You’re comfortable managing delivery and shaping direction.\n\n - Have high agency and like to own your outcomes, including defining where Billing needs to be in 6 - 12 months, and translating that into team bets and priorities.\n\n - Enjoy leveraging your technical background to inform and validate the team’s decisions.\n\n - Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions.\n\n - Love to foster career growth, finding opportunities for team members to stretch and excel.\n   \n   \n\n\nQUALIFICATIONS\n\n - Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces.\n\n - Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration.\n\n - Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly.\n\n - Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates.\n\n - 5+ years professional engineering experience, preferably with Python, JavaScript/TypeScript or similar.\n\n - 2+ years of engineering management experience.\n\n\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"a078cfdc-4dcc-47b4-93da-a49e4f39d322","title":"Technical Support Engineer (4PM-12AM PST)","department":"Support","team":"Support","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-07-08T15:53:14.688+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/a078cfdc-4dcc-47b4-93da-a49e4f39d322","applyUrl":"https://jobs.ashbyhq.com/sentry/a078cfdc-4dcc-47b4-93da-a49e4f39d322/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the Role</strong></h2><p style=\"min-height:1.5em\">At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.</p><p style=\"min-height:1.5em\">We're looking for an APAC Technical Support Engineer based in San Francisco to join our global Support Engineering team. This role is designed to provide APAC coverage to our users; with the shift being Sunday through Thursday 4PM-12AM PST.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are <strong>architecting the Technical Support engine</strong>. We’re looking for an experienced engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. <strong>You are a debugger of both code and systems.</strong> You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Sentry Support Engineers aren't just clearing queues; they are <strong>Orchestrators</strong>. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><p style=\"min-height:1.5em\"><strong>Master the Sentry Ecosystem &amp; Support Elite Developers</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Deep-Dive Debugging:</strong> Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Support the Great Minds:</strong> Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.</p></li><li><p style=\"min-height:1.5em\"><strong>Troubleshoot SDK Implementations:</strong> Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.</p></li><li><p style=\"min-height:1.5em\"><strong>Engineering Feedback Loop:</strong> Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>Engineer Agentic Operations (The Scaling Engine)</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Deterministic Support Paths:</strong> Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.</p></li><li><p style=\"min-height:1.5em\"><strong>Knowledge Engineering:</strong> Build the right context into our systems so they can resolve issues consistently and indefinitely.</p></li><li><p style=\"min-height:1.5em\"><strong>Agentic Tooling Development:</strong> Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.</p></li><li><p style=\"min-height:1.5em\"><strong>The Seer Philosophy:</strong> We’ve already proven AI can handle autonomous production fixes with <strong>Seer</strong>. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You’ll love this job if</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>You love eliminating Non-scalable effort:</strong> you enjoy automating repetitive work and take pride in building systems that save time and effort.</p></li><li><p style=\"min-height:1.5em\"><strong>You’re a Full-Stack Troubleshooter:</strong> You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon</p></li><li><p style=\"min-height:1.5em\"><strong>You Value Evidence-Based Support:</strong> You prefer looking at data trends over anecdotal evidence to decide where to build automation next.</p></li><li><p style=\"min-height:1.5em\"><strong>You’re a Developer Advocate:</strong> You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.</p></li><li><p style=\"min-height:1.5em\">Believe great documentation is as valuable as great code.</p></li><li><p style=\"min-height:1.5em\">Are excited about using AI to improve customer experiences; not replace human expertise.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>4+ years of experience</strong> in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.</p></li><li><p style=\"min-height:1.5em\"><strong>Strong Coding Foundations:</strong> Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.</p></li><li><p style=\"min-height:1.5em\"><strong>Systems Depth:</strong> Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.</p></li><li><p style=\"min-height:1.5em\"><strong>AI &amp; Automation Literacy:</strong> Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.</p></li><li><p style=\"min-height:1.5em\"><strong>Exceptional Communication:</strong> The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.</p></li></ul><h3><strong>Bonus qualifications</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Open Source Contributor:</strong> An active presence on GitHub or experience maintaining open-source libraries.</p></li><li><p style=\"min-height:1.5em\"><strong>Former Software Developer:</strong> You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAt Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.\n\nWe're looking for an APAC Technical Support Engineer based in San Francisco to join our global Support Engineering team. This role is designed to provide APAC coverage to our users; with the shift being Sunday through Thursday 4PM-12AM PST.\n\n\n\nWe are architecting the Technical Support engine. We’re looking for an experienced engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.\n\n\n\nSentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nMaster the Sentry Ecosystem & Support Elite Developers\n\n - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.\n\n - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.\n\n - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.\n\n - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.\n   \n   \n\nEngineer Agentic Operations (The Scaling Engine)\n\n - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.\n\n - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.\n\n - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.\n\n - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"\n\n\n\n\nYOU’LL LOVE THIS JOB IF\n\n - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.\n\n - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon\n\n - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.\n\n - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.\n\n - Believe great documentation is as valuable as great code.\n\n - Are excited about using AI to improve customer experiences; not replace human expertise.\n\n\n\n\nQUALIFICATIONS\n\n - 4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.\n\n - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.\n\n - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.\n\n - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.\n\n - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.\n\n\nBONUS QUALIFICATIONS\n\n - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.\n\n - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"bbd40ef1-c1d5-4e0e-99dd-30fde87cc804","title":"Senior Software Engineer (Frameworks), JavaScript SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-04-24T14:15:12.146+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/bbd40ef1-c1d5-4e0e-99dd-30fde87cc804","applyUrl":"https://jobs.ashbyhq.com/sentry/bbd40ef1-c1d5-4e0e-99dd-30fde87cc804/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About this role</strong></h2><p style=\"min-height:1.5em\">Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.</p><p style=\"min-height:1.5em\">This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for the React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the full spectrum of the modern JavaScript framework landscape.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><p style=\"min-height:1.5em\">Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>A Universe of JavaScript Challenges:</strong> Dive deep into our extensive suite of JavaScript SDKs, with a broad focus on framework support spanning the modern JS ecosystem — from frontend frameworks like React, Vue, and their meta-frameworks Next.js and Nuxt, to server-side and edge runtimes like NestJS and Hono. Your work will directly empower millions of developers to build better, more reliable software, regardless of their framework of choice</p></li><li><p style=\"min-height:1.5em\"><strong>End-to-End Ownership:</strong> We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers.</p></li><li><p style=\"min-height:1.5em\"><strong>The AI-Powered Developer Experience:</strong> We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value</p></li><li><p style=\"min-height:1.5em\"><strong>A Voice in the Open-Source Community:</strong> We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39 and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards.</p></li><li><p style=\"min-height:1.5em\"><strong>Direct Impact and Connection:</strong> Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You'll love this role if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use.</p></li><li><p style=\"min-height:1.5em\">Are a developer at heart, driven to create exceptional tools for your peers</p></li><li><p style=\"min-height:1.5em\">Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated</p></li><li><p style=\"min-height:1.5em\">Are excited about contributing to a globally recognized open-source project full-time</p></li><li><p style=\"min-height:1.5em\">Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">At least 5 years of experience as a Software Engineer, web developer, or a similar role</p></li><li><p style=\"min-height:1.5em\">Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with two or more modern JavaScript frameworks — such as React, Next.js, Vue, Nuxt, NestJS, or Hono — and a strong understanding of the differences in their rendering models, lifecycles, and runtime environments</p></li><li><p style=\"min-height:1.5em\">Exceptional written and verbal communication skills in English</p></li><li><p style=\"min-height:1.5em\">You're based in the Toronto, Canada area or are excited about the prospect of relocating to this thriving tech hub</p></li></ul><h2><strong>Bonus points for:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Familiarity with edge runtimes, server components, or hybrid rendering patterns across multiple frameworks</p></li><li><p style=\"min-height:1.5em\">A history of contributing to or maintaining open-source libraries</p></li><li><p style=\"min-height:1.5em\">Experience engaging with open-source committees or working groups</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">If you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $200,000 to $295,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://sentry.io/careers/\"><u>Sentry Benefits</u></a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAre you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.\n\nThis isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for the React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the full spectrum of the modern JavaScript framework landscape.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nJoin our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:\n\n - A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a broad focus on framework support spanning the modern JS ecosystem — from frontend frameworks like React, Vue, and their meta-frameworks Next.js and Nuxt, to server-side and edge runtimes like NestJS and Hono. Your work will directly empower millions of developers to build better, more reliable software, regardless of their framework of choice\n\n - End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers.\n\n - The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value\n\n - A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39 and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards.\n\n - Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use.\n\n - Are a developer at heart, driven to create exceptional tools for your peers\n\n - Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated\n\n - Are excited about contributing to a globally recognized open-source project full-time\n\n - Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights\n\n\n\n\nQUALIFICATIONS\n\n - At least 5 years of experience as a Software Engineer, web developer, or a similar role\n\n - Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript\n\n - Hands-on experience with two or more modern JavaScript frameworks — such as React, Next.js, Vue, Nuxt, NestJS, or Hono — and a strong understanding of the differences in their rendering models, lifecycles, and runtime environments\n\n - Exceptional written and verbal communication skills in English\n\n - You're based in the Toronto, Canada area or are excited about the prospect of relocating to this thriving tech hub\n\n\nBONUS POINTS FOR:\n\n - Familiarity with edge runtimes, server components, or hybrid rendering patterns across multiple frameworks\n\n - A history of contributing to or maintaining open-source libraries\n\n - Experience engaging with open-source committees or working groups\n\n\n\nIf you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $200,000 to $295,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"c00e77f5-bd58-49da-b4a8-3b6249529747","title":"Staff Software Engineer, AI Developer Tooling","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-07-10T18:12:52.205+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c00e77f5-bd58-49da-b4a8-3b6249529747","applyUrl":"https://jobs.ashbyhq.com/sentry/c00e77f5-bd58-49da-b4a8-3b6249529747/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the Role</strong></h2><p style=\"min-height:1.5em\">This isn’t a typical engineering role. You won’t be embedded in a single product team or siloed in one product area. Instead, you’ll sit within Platform Engineering, own the AI-assisted coding domain, and work across all of engineering at Sentry, focused specifically on how AI coding agents participate in our software development lifecycle.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For AI coding agents to work well in our repo, the internal systems they depend on need to be accessible via API, not locked behind UIs that require human interaction. Right now, many of those systems aren’t agent-ready. You’ll audit and prioritize that gap, expose those systems programmatically, and build the connections that let tools like Claude Code operate on them end-to-end. From there, the scope expands to improving the quality of AI-generated pull requests and automating the engineering work that’s important but consistently deprioritized. You will look from context engineering standpoint to see what to send to our model; you will look from harness engineering standpoint to see the tools it can use, the permissions it has, the state it carries forward, the tests it has to pass, the logs you capture, the retries, checkpoints, guardrails, and evals.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">You’ll work closely with the dev infrastructure team as your home base, then collaborate across every product team coding in our repo once the tooling foundation is in place. It’s a broad role with real impact, and the work you do will directly change how Sentry engineers ship software.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Audit Sentry’s internal developer systems and make them API-ready for AI agents. You’ll prioritize and drive the work of exposing those systems programmatically, and build the connections that allow agents to operate on them end-to-end.</p></li><li><p style=\"min-height:1.5em\">Build the harness tooling, context systems, and feedback loops that help agents generate high-quality, repository-aware pull requests, including automated pre-review checks and PR quality measurement tailored to Sentry’s codebase.</p></li><li><p style=\"min-height:1.5em\">Automate high-volume, low-priority engineering work: security dependency upgrades, minor bug fixes, and routine maintenance, so engineers can focus on higher-value work.</p></li><li><p style=\"min-height:1.5em\">Design and build internal tools that make engineering more effective: productivity dashboards, AI-assisted issue triage, CI/CD optimizations, and tooling that reduces toil.</p></li><li><p style=\"min-height:1.5em\">Identify and remove organizational friction. Use data and direct observation to find where engineering is slowing down, recommend solutions to senior leadership, and build cross-team buy-in for changes.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You’ll Love This Job If You…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You’re passionate about AI coding tools and curious about how to make them better. You follow the space closely, have opinions about what works, and want to be at the frontier of how AI participates in real-world software development.</p></li><li><p style=\"min-height:1.5em\">You’re high agency. You don’t wait for permission. When you see a problem, you figure out the right solution and make it happen. You’re comfortable with ambiguity, can structure your own work, and know when to build it yourself, when to delegate, and when to say “this isn’t worth doing.”</p></li><li><p style=\"min-height:1.5em\">You’ve seen enough systems and codebases to pattern-match quickly. You can move between infrastructure, backend, and developer tooling without friction, and you bring seasoned judgment to technical decisions.</p></li><li><p style=\"min-height:1.5em\">You’re metric-driven but not metric-obsessed. You use data to make good decisions, and you know the best insights sometimes come from talking directly to the engineers feeling the pain.</p></li><li><p style=\"min-height:1.5em\">You thrive on variety. You enjoy the pace of “figure this out and build it, then move to something completely different,” and you can shift between strategic and hands-on work without losing momentum.</p></li><li><p style=\"min-height:1.5em\">You communicate clearly and can influence without authority. You work across team boundaries, present recommendations to senior leadership, and build buy-in for your ideas. People listen because you’ve done the work to understand things deeply.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years of software engineering experience.</p></li><li><p style=\"min-height:1.5em\">Experience building tools or workflows that improve how developers or AI agents work. This could be CI/CD or dev infra experience, or it could be AI harness tooling, AI-first coding workflows, or public contributions in this space. We’re open to a range of backgrounds.</p></li><li><p style=\"min-height:1.5em\">Strong software and system design fundamentals.</p></li><li><p style=\"min-height:1.5em\">Genuine curiosity and hands-on experience with AI coding tools and agents. Prior machine learning experience isn’t required.</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication; comfortable presenting to senior technical leadership.</p></li><li><p style=\"min-height:1.5em\">A track record of driving cross-team technical initiatives to completion.</p></li><li><p style=\"min-height:1.5em\">Experience with large-scale distributed systems or monolith decomposition (nice to have).</p></li><li><p style=\"min-height:1.5em\">Prior work on developer experience or engineering productivity programs (nice to have).</p></li><li><p style=\"min-height:1.5em\">Familiarity with code review tooling, static analysis, or automated PR pipelines (nice to have).</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range that Sentry reasonably expects to pay for this position is $240,000 to $300,000. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThis isn’t a typical engineering role. You won’t be embedded in a single product team or siloed in one product area. Instead, you’ll sit within Platform Engineering, own the AI-assisted coding domain, and work across all of engineering at Sentry, focused specifically on how AI coding agents participate in our software development lifecycle.\n\n\n\nFor AI coding agents to work well in our repo, the internal systems they depend on need to be accessible via API, not locked behind UIs that require human interaction. Right now, many of those systems aren’t agent-ready. You’ll audit and prioritize that gap, expose those systems programmatically, and build the connections that let tools like Claude Code operate on them end-to-end. From there, the scope expands to improving the quality of AI-generated pull requests and automating the engineering work that’s important but consistently deprioritized. You will look from context engineering standpoint to see what to send to our model; you will look from harness engineering standpoint to see the tools it can use, the permissions it has, the state it carries forward, the tests it has to pass, the logs you capture, the retries, checkpoints, guardrails, and evals.\n\n\n\nYou’ll work closely with the dev infrastructure team as your home base, then collaborate across every product team coding in our repo once the tooling foundation is in place. It’s a broad role with real impact, and the work you do will directly change how Sentry engineers ship software.\n\n\n\n\nWHAT YOU’LL DO\n\n - Audit Sentry’s internal developer systems and make them API-ready for AI agents. You’ll prioritize and drive the work of exposing those systems programmatically, and build the connections that allow agents to operate on them end-to-end.\n\n - Build the harness tooling, context systems, and feedback loops that help agents generate high-quality, repository-aware pull requests, including automated pre-review checks and PR quality measurement tailored to Sentry’s codebase.\n\n - Automate high-volume, low-priority engineering work: security dependency upgrades, minor bug fixes, and routine maintenance, so engineers can focus on higher-value work.\n\n - Design and build internal tools that make engineering more effective: productivity dashboards, AI-assisted issue triage, CI/CD optimizations, and tooling that reduces toil.\n\n - Identify and remove organizational friction. Use data and direct observation to find where engineering is slowing down, recommend solutions to senior leadership, and build cross-team buy-in for changes.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU…\n\n - You’re passionate about AI coding tools and curious about how to make them better. You follow the space closely, have opinions about what works, and want to be at the frontier of how AI participates in real-world software development.\n\n - You’re high agency. You don’t wait for permission. When you see a problem, you figure out the right solution and make it happen. You’re comfortable with ambiguity, can structure your own work, and know when to build it yourself, when to delegate, and when to say “this isn’t worth doing.”\n\n - You’ve seen enough systems and codebases to pattern-match quickly. You can move between infrastructure, backend, and developer tooling without friction, and you bring seasoned judgment to technical decisions.\n\n - You’re metric-driven but not metric-obsessed. You use data to make good decisions, and you know the best insights sometimes come from talking directly to the engineers feeling the pain.\n\n - You thrive on variety. You enjoy the pace of “figure this out and build it, then move to something completely different,” and you can shift between strategic and hands-on work without losing momentum.\n\n - You communicate clearly and can influence without authority. You work across team boundaries, present recommendations to senior leadership, and build buy-in for your ideas. People listen because you’ve done the work to understand things deeply.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years of software engineering experience.\n\n - Experience building tools or workflows that improve how developers or AI agents work. This could be CI/CD or dev infra experience, or it could be AI harness tooling, AI-first coding workflows, or public contributions in this space. We’re open to a range of backgrounds.\n\n - Strong software and system design fundamentals.\n\n - Genuine curiosity and hands-on experience with AI coding tools and agents. Prior machine learning experience isn’t required.\n\n - Excellent written and verbal communication; comfortable presenting to senior technical leadership.\n\n - A track record of driving cross-team technical initiatives to completion.\n\n - Experience with large-scale distributed systems or monolith decomposition (nice to have).\n\n - Prior work on developer experience or engineering productivity programs (nice to have).\n\n - Familiarity with code review tooling, static analysis, or automated PR pipelines (nice to have).\n\n\n\nThe base salary range that Sentry reasonably expects to pay for this position is $240,000 to $300,000. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"c2b2dece-cecb-46e8-be1f-22b08d6b3483","title":"Senior Software Engineer (Node), JavaScript SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-05-19T12:04:46.845+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c2b2dece-cecb-46e8-be1f-22b08d6b3483","applyUrl":"https://jobs.ashbyhq.com/sentry/c2b2dece-cecb-46e8-be1f-22b08d6b3483/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About this role</strong></h2><p style=\"min-height:1.5em\">Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.</p><p style=\"min-height:1.5em\">This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the rapidly evolving server-side JavaScript landscape.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><p style=\"min-height:1.5em\">Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>A Universe of JavaScript Challenges:</strong> Dive deep into our extensive suite of JavaScript SDKs, with a sharp focus on server-side and edge runtimes — from the battle-tested Node.js ecosystem to cutting-edge alternatives like Bun and Deno, and distributed edge environments like Cloudflare Workers. Your work will directly empower millions of developers to build better, more reliable software, no matter which runtime powers their stack</p></li><li><p style=\"min-height:1.5em\"><strong>End-to-End Ownership:</strong> We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers</p></li><li><p style=\"min-height:1.5em\"><strong>The AI-Powered Developer Experience:</strong> We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value</p></li><li><p style=\"min-height:1.5em\"><strong>A Voice in the Open-Source Community:</strong> We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39, the Node.js core team, and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards and runtime interoperability</p></li><li><p style=\"min-height:1.5em\"><strong>Direct Impact and Connection:</strong> Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You'll love this role if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use</p></li><li><p style=\"min-height:1.5em\">Are a developer at heart, driven to create exceptional tools for your peers</p></li><li><p style=\"min-height:1.5em\">Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated</p></li><li><p style=\"min-height:1.5em\">Are excited about contributing to a globally recognized open-source project full-time</p></li><li><p style=\"min-height:1.5em\">Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">At least 5 years of experience as a Software Engineer, web developer, or a similar role</p></li><li><p style=\"min-height:1.5em\">Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with Node.js and meaningful exposure to one or more modern server runtimes such as Bun, Deno, or Cloudflare Workers — with a solid understanding of how they differ in module systems, APIs, performance characteristics, and deployment models</p></li><li><p style=\"min-height:1.5em\">Exceptional written and verbal communication skills in English</p></li><li><p style=\"min-height:1.5em\">You're based in San Francisco (Bay Area) or are excited about the prospect of relocating to this thriving tech hub</p></li></ul><h2><strong>Bonus points for:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working with WinterCG, the Web-interoperable Runtimes Community Group, or other runtime interoperability initiatives</p></li><li><p style=\"min-height:1.5em\">Familiarity with OpenTelemetry instrumentation in server-side or edge environments</p></li><li><p style=\"min-height:1.5em\">A history of contributing to or maintaining open-source libraries</p></li><li><p style=\"min-height:1.5em\">Experience engaging with open-source committees or working groups</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">If you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is  $190,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://sentry.io/careers/\"><u>Sentry Benefits</u></a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAre you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.\n\nThis isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the rapidly evolving server-side JavaScript landscape.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nJoin our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:\n\n - A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a sharp focus on server-side and edge runtimes — from the battle-tested Node.js ecosystem to cutting-edge alternatives like Bun and Deno, and distributed edge environments like Cloudflare Workers. Your work will directly empower millions of developers to build better, more reliable software, no matter which runtime powers their stack\n\n - End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers\n\n - The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value\n\n - A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39, the Node.js core team, and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards and runtime interoperability\n\n - Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use\n\n - Are a developer at heart, driven to create exceptional tools for your peers\n\n - Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated\n\n - Are excited about contributing to a globally recognized open-source project full-time\n\n - Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights\n\n\n\n\nQUALIFICATIONS\n\n - At least 5 years of experience as a Software Engineer, web developer, or a similar role\n\n - Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript\n\n - Hands-on experience with Node.js and meaningful exposure to one or more modern server runtimes such as Bun, Deno, or Cloudflare Workers — with a solid understanding of how they differ in module systems, APIs, performance characteristics, and deployment models\n\n - Exceptional written and verbal communication skills in English\n\n - You're based in San Francisco (Bay Area) or are excited about the prospect of relocating to this thriving tech hub\n\n\nBONUS POINTS FOR:\n\n - Experience working with WinterCG, the Web-interoperable Runtimes Community Group, or other runtime interoperability initiatives\n\n - Familiarity with OpenTelemetry instrumentation in server-side or edge environments\n\n - A history of contributing to or maintaining open-source libraries\n\n - Experience engaging with open-source committees or working groups\n\n\n\nIf you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"c3ed6481-f031-4fe9-a456-775b7b3d2eda","title":"Staff Software Engineer, Issue Workflow","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-03-31T16:05:16.370+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c3ed6481-f031-4fe9-a456-775b7b3d2eda","applyUrl":"https://jobs.ashbyhq.com/sentry/c3ed6481-f031-4fe9-a456-775b7b3d2eda/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.</p><p style=\"min-height:1.5em\">As a Staff Software Engineer on the Issue Workflow team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.</p><p style=\"min-height:1.5em\">You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Drive technical strategy and roadmap.</strong> Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.</p></li><li><p style=\"min-height:1.5em\"><strong>Solve complex performance and scalability challenges.</strong></p></li><li><p style=\"min-height:1.5em\"><strong>Champion product quality and user experience.</strong> Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.</p></li><li><p style=\"min-height:1.5em\"><strong>Mentor and elevate others</strong>. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.</p><p style=\"min-height:1.5em\"></p></li></ul><h2><strong>You’ll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are a <strong>distributed systems engineer</strong> who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.</p></li><li><p style=\"min-height:1.5em\">Are <strong>product-minded</strong> and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.</p></li><li><p style=\"min-height:1.5em\">Have <strong>strong full-stack instincts</strong>. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.</p></li><li><p style=\"min-height:1.5em\"><strong>Include and uplift others.</strong> You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">10+ years in full-stack software engineering, ideally Python and Typescript</p></li><li><p style=\"min-height:1.5em\">Expertise in domain modeling, distributed systems, data stores, message queues</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills</p></li><li><p style=\"min-height:1.5em\">Experience with PostgreSQL, ClickHouse, and Kafka is preferred</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE\n\nIssue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.\n\nAs a Staff Software Engineer on the Issue Workflow team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.\n\nYou'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.\n\n - Solve complex performance and scalability challenges.\n\n - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.\n\n - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.\n   \n   \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.\n\n - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.\n\n - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.\n\n - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years in full-stack software engineering, ideally Python and Typescript\n\n - Expertise in domain modeling, distributed systems, data stores, message queues\n\n - Excellent written and verbal communication skills\n\n - Experience with PostgreSQL, ClickHouse, and Kafka is preferred\n   \n   \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"c736c27c-406d-43eb-8f88-bc7defb7ff32","title":"Senior Technical Customer Success Manager ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-01-29T01:35:35.060+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c736c27c-406d-43eb-8f88-bc7defb7ff32","applyUrl":"https://jobs.ashbyhq.com/sentry/c736c27c-406d-43eb-8f88-bc7defb7ff32/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>About the role:</strong></h2><p style=\"min-height:1.5em\">Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.</p><p style=\"min-height:1.5em\">You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.</p><p style=\"min-height:1.5em\">This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Become a Sentry product expert</strong> and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive customer success and health</strong> through effective onboarding, adoption, value realization, and retention.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate with customer key stakeholders</strong> to define business and technical objectives, and work with the customer team to achieve them.</p></li><li><p style=\"min-height:1.5em\"><strong>Act as a trusted, strategic advisor</strong> to each assigned customer—driving best practices, innovation, and long-term success.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner closely with the sales team</strong> to identify and drive expansions and new opportunities that result from customer success.</p></li><li><p style=\"min-height:1.5em\"><strong>Advocate for customers internally</strong>, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You’ll love this job if you:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy talking about technology and interfacing with engineers and engineering leaders</p></li><li><p style=\"min-height:1.5em\">Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals</p></li><li><p style=\"min-height:1.5em\">Appreciate working on a variety of projects with customers from lots of different industries</p></li><li><p style=\"min-height:1.5em\">Like being “in the middle of it all”, working across the organization to move the product forward</p></li><li><p style=\"min-height:1.5em\">Have a fast-paced, results-driven mindset</p></li><li><p style=\"min-height:1.5em\">Love developer tools, open-source, and/or all things software development life cycle!</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">This is a technical role combined with business skills. You have to have strong technical background to be successful in this role</p></li><li><p style=\"min-height:1.5em\">BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory</p></li><li><p style=\"min-height:1.5em\">5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role</p></li><li><p style=\"min-height:1.5em\">Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms</p></li><li><p style=\"min-height:1.5em\">Experience in working with complex, multi-divisional, multi-geographical customers</p></li><li><p style=\"min-height:1.5em\">Impressive executive presence and communication abilities</p></li><li><p style=\"min-height:1.5em\">Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)</p></li><li><p style=\"min-height:1.5em\">You’re driven; no one needs to push you to excel; it’s just who you are</p></li><li><p style=\"min-height:1.5em\">Passion for technology and being a part of a fast-growing SaaS company</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Past experience as a developer/devops</p></li><li><p style=\"min-height:1.5em\">Extensive knowledge in application monitoring, Logs, Metrics, Traces</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE:\n\nSentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.\n\nYou’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\n\n\n\n\n\nIN THIS ROLE YOU WILL:\n\n - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.\n\n - Drive customer success and health through effective onboarding, adoption, value realization, and retention.\n\n - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.\n\n - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.\n\n - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.\n\n - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\n\nQUALIFICATIONS:\n\n - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role\n\n - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms\n\n - Experience in working with complex, multi-divisional, multi-geographical customers\n\n - Impressive executive presence and communication abilities\n\n - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)\n\n - You’re driven; no one needs to push you to excel; it’s just who you are\n\n - Passion for technology and being a part of a fast-growing SaaS company\n\nBonus qualifications\n\n - Past experience as a developer/devops\n\n - Extensive knowledge in application monitoring, Logs, Metrics, Traces\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"c8f08641-a748-44fd-80b9-d3283848606b","title":"Senior Technical Customer Success Manager ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-04-30T19:56:43.698+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c8f08641-a748-44fd-80b9-d3283848606b","applyUrl":"https://jobs.ashbyhq.com/sentry/c8f08641-a748-44fd-80b9-d3283848606b/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>About the role:</strong></p><p style=\"min-height:1.5em\">Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.</p><p style=\"min-height:1.5em\">You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.</p><p style=\"min-height:1.5em\">This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>In this role you will:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Become a Sentry product expert</strong> and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive customer success and health</strong> through effective onboarding, adoption, value realization, and retention.</p></li><li><p style=\"min-height:1.5em\"><strong>Collaborate with customer key stakeholders</strong> to define business and technical objectives, and work with the customer team to achieve them.</p></li><li><p style=\"min-height:1.5em\"><strong>Act as a trusted, strategic advisor</strong> to each assigned customer—driving best practices, innovation, and long-term success.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner closely with the sales team</strong> to identify and drive expansions and new opportunities that result from customer success.</p></li><li><p style=\"min-height:1.5em\"><strong>Advocate for customers internally</strong>, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>You’ll love this job if you:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy talking about technology and interfacing with engineers and engineering leaders</p></li><li><p style=\"min-height:1.5em\">Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals</p></li><li><p style=\"min-height:1.5em\">Appreciate working on a variety of projects with customers from lots of different industries</p></li><li><p style=\"min-height:1.5em\">Like being “in the middle of it all”, working across the organization to move the product forward</p></li><li><p style=\"min-height:1.5em\">Have a fast-paced, results-driven mindset</p></li><li><p style=\"min-height:1.5em\">Love developer tools, open-source, and/or all things software development life cycle!</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">This is a technical role combined with business skills. You have to have strong technical background to be successful in this role</p></li><li><p style=\"min-height:1.5em\">BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory</p></li><li><p style=\"min-height:1.5em\">5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role</p></li><li><p style=\"min-height:1.5em\">Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms</p></li><li><p style=\"min-height:1.5em\">Experience in working with complex, multi-divisional, multi-geographical customers</p></li><li><p style=\"min-height:1.5em\">Impressive executive presence and communication abilities</p></li><li><p style=\"min-height:1.5em\">Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)</p></li><li><p style=\"min-height:1.5em\">You’re driven; no one needs to push you to excel; it’s just who you are</p></li><li><p style=\"min-height:1.5em\">Passion for technology and being a part of a fast-growing SaaS company</p></li></ul><p style=\"min-height:1.5em\"><strong>Bonus qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Past experience as a developer/devops</p></li><li><p style=\"min-height:1.5em\">Extensive knowledge in application monitoring, Logs, Metrics, Traces</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\nAbout the role:\n\nSentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.\n\nYou’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\n\n\n\n\nIn this role you will:\n\n - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.\n\n - Drive customer success and health through effective onboarding, adoption, value realization, and retention.\n\n - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.\n\n - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.\n\n - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.\n\n - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.\n\n\n\nYou’ll love this job if you:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\nQualifications\n\n - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role\n\n - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms\n\n - Experience in working with complex, multi-divisional, multi-geographical customers\n\n - Impressive executive presence and communication abilities\n\n - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)\n\n - You’re driven; no one needs to push you to excel; it’s just who you are\n\n - Passion for technology and being a part of a fast-growing SaaS company\n\nBonus qualifications\n\n - Past experience as a developer/devops\n\n - Extensive knowledge in application monitoring, Logs, Metrics, Traces\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"cf1de93c-b062-48dc-a565-e9c248064b77","title":"Solutions Engineer","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"Amsterdam, Netherlands","secondaryLocations":[],"publishedAt":"2026-05-28T13:26:32.392+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Netherlands","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/cf1de93c-b062-48dc-a565-e9c248064b77","applyUrl":"https://jobs.ashbyhq.com/sentry/cf1de93c-b062-48dc-a565-e9c248064b77/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows. From integrating our SDK to making sure alerts and issues make it to the right place at the right time. Based in Amsterdam, this Solutions Engineer will serve as Sentry's primary technical presence across the EMEA region, partnering closely with enterprise engineering teams throughout the post-sales lifecycle.</p><p style=\"min-height:1.5em\">Solutions Engineers own the end-to-end technical relationship with their customers. Driving implementation, onboarding, and enablement so that Sentry becomes a mission-critical part of how developers build and ship software. In this role, you'll be responsible for ensuring:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Developers can effectively identify and resolve slowdowns and errors in their applications</p></li><li><p style=\"min-height:1.5em\">Development teams increase developer productivity and customer satisfaction</p></li><li><p style=\"min-height:1.5em\">Customers move from initial install to seamless, org-wide adoption across all their dev teams</p></li><li><p style=\"min-height:1.5em\">Business value is clearly connected to Sentry's capabilities, securing the foundation for long-term partnership and expansion</p></li></ul><p style=\"min-height:1.5em\">You'll work with a diverse set of enterprise customers across EMEA. Spanning industries, stacks, engineering cultures and act as their trusted technical advisor from day one. </p><p style=\"min-height:1.5em\">Please note that this is a 12 month fixed-term contract.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Map customer pain points and business objectives to tailored implementation and onboarding plans that demonstrate measurable value</p></li><li><p style=\"min-height:1.5em\">Build and share best practices, educational content, and resources around error monitoring, performance management, and Sentry's product suite. From how-to guides to code samples and demo environments</p></li><li><p style=\"min-height:1.5em\">Serve as a trusted technical advisor, guiding customers through instrumentation, monitoring best practices, and complex technical challenges</p></li><li><p style=\"min-height:1.5em\">Run workshop-level engagements to deepen product maturity and drive broader adoption across engineering teams</p></li><li><p style=\"min-height:1.5em\">Act as the voice of the customer by internally surfacing feedback to Product and Engineering and helping align Sentry's roadmap with real customer needs across EMEA</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You’ll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Get energized by technical conversations. You enjoy going deep with engineers and building credibility with engineering leaders</p></li><li><p style=\"min-height:1.5em\">Thrive in variety. You're comfortable switching between industries, stacks, and customer cultures, which is a given when covering EMEA</p></li><li><p style=\"min-height:1.5em\">Build things from scratch. You like creating solutions, writing scripts, developing demos, and producing content that others can actually use</p></li><li><p style=\"min-height:1.5em\">Are results-driven. You move fast, follow through, and care about outcomes, not just activity</p></li><li><p style=\"min-height:1.5em\">Are passionate about developer tools, open-source, and the software development lifecycle</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years as a Solutions Engineer, Sales Engineer, Implementation Consultant, or Software Developer with a track record of successful customer-facing work</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with modern stacks: JavaScript frameworks, backend languages (Python, Node.js, Java), and mobile platforms (React Native, iOS, Android)</p></li><li><p style=\"min-height:1.5em\">Strong understanding of the software development and release lifecycle. You know where developers feel the most pain</p></li><li><p style=\"min-height:1.5em\">Solid observability foundation: practical experience with APM, RUM, tracing, and error monitoring</p></li><li><p style=\"min-height:1.5em\">Excellent communicator and presenter. Comfortable in front of both ICs and engineering leadership</p></li><li><p style=\"min-height:1.5em\">Fluency in English required; additional European languages a plus</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em><strong>This is a 12-month fixed-term role designed for impact; high performers may have the opportunity to convert to a permanent position as the team continues to grow.</strong></em></p><p style=\"min-height:1.5em\">The base salary range that Sentry reasonably expects to pay for this position is €98,000 to €130,000 + a 85/15 variable. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://sentry.io/careers/\"><u>Sentry Benefits</u></a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows. From integrating our SDK to making sure alerts and issues make it to the right place at the right time. Based in Amsterdam, this Solutions Engineer will serve as Sentry's primary technical presence across the EMEA region, partnering closely with enterprise engineering teams throughout the post-sales lifecycle.\n\nSolutions Engineers own the end-to-end technical relationship with their customers. Driving implementation, onboarding, and enablement so that Sentry becomes a mission-critical part of how developers build and ship software. In this role, you'll be responsible for ensuring:\n\n - Developers can effectively identify and resolve slowdowns and errors in their applications\n\n - Development teams increase developer productivity and customer satisfaction\n\n - Customers move from initial install to seamless, org-wide adoption across all their dev teams\n\n - Business value is clearly connected to Sentry's capabilities, securing the foundation for long-term partnership and expansion\n\nYou'll work with a diverse set of enterprise customers across EMEA. Spanning industries, stacks, engineering cultures and act as their trusted technical advisor from day one.\n\nPlease note that this is a 12 month fixed-term contract.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Map customer pain points and business objectives to tailored implementation and onboarding plans that demonstrate measurable value\n\n - Build and share best practices, educational content, and resources around error monitoring, performance management, and Sentry's product suite. From how-to guides to code samples and demo environments\n\n - Serve as a trusted technical advisor, guiding customers through instrumentation, monitoring best practices, and complex technical challenges\n\n - Run workshop-level engagements to deepen product maturity and drive broader adoption across engineering teams\n\n - Act as the voice of the customer by internally surfacing feedback to Product and Engineering and helping align Sentry's roadmap with real customer needs across EMEA\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Get energized by technical conversations. You enjoy going deep with engineers and building credibility with engineering leaders\n\n - Thrive in variety. You're comfortable switching between industries, stacks, and customer cultures, which is a given when covering EMEA\n\n - Build things from scratch. You like creating solutions, writing scripts, developing demos, and producing content that others can actually use\n\n - Are results-driven. You move fast, follow through, and care about outcomes, not just activity\n\n - Are passionate about developer tools, open-source, and the software development lifecycle\n\n\n\n\nQUALIFICATIONS\n\n - 3+ years as a Solutions Engineer, Sales Engineer, Implementation Consultant, or Software Developer with a track record of successful customer-facing work\n\n - Hands-on experience with modern stacks: JavaScript frameworks, backend languages (Python, Node.js, Java), and mobile platforms (React Native, iOS, Android)\n\n - Strong understanding of the software development and release lifecycle. You know where developers feel the most pain\n\n - Solid observability foundation: practical experience with APM, RUM, tracing, and error monitoring\n\n - Excellent communicator and presenter. Comfortable in front of both ICs and engineering leadership\n\n - Fluency in English required; additional European languages a plus\n\n\n\nThis is a 12-month fixed-term role designed for impact; high performers may have the opportunity to convert to a permanent position as the team continues to grow.\n\nThe base salary range that Sentry reasonably expects to pay for this position is €98,000 to €130,000 + a 85/15 variable. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"d5a378cc-524d-410b-8c42-2493cee1c657","title":"Engineering Manager, Machine Learning","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-05-18T22:30:05.390+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/d5a378cc-524d-410b-8c42-2493cee1c657","applyUrl":"https://jobs.ashbyhq.com/sentry/d5a378cc-524d-410b-8c42-2493cee1c657/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">AI and machine learning are reshaping how developers debug, monitor, and ship software, and Sentry is uniquely positioned to lead that shift. We sit on a novel and massive dataset of real production errors, spans, and logs from tens of thousands of engineering organizations — the kind of signal that makes ML genuinely useful, whether it's a clustering model that groups related issues, a ranking system that surfaces the right alert at the right time, or an agent that proposes a fix.</p><p style=\"min-height:1.5em\">We're looking for an Engineering Manager to lead and grow our Machine Learning Engineering team. This team owns the full spectrum of ML at Sentry: classical techniques like clustering, ranking, anomaly detection, and embeddings that quietly power core product surfaces today, alongside the LLM-based and agentic systems shaping where the product is headed. You'll partner closely with product, design, and engineering leaders to decide where ML belongs in our products, what kind of ML actually fits the problem, and how we translate that work into experiences millions of developers rely on every day.</p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Set technical direction across the team's full ML surface area — from classical models for clustering, ranking, and anomaly detection to LLM-based and agentic systems — and make sharp calls about which approach fits each problem</p></li><li><p style=\"min-height:1.5em\">Define how the team evaluates and monitors ML systems in production, from offline metrics to online experimentation to model and agent observability</p></li><li><p style=\"min-height:1.5em\">Stay hands-on enough to review code and model designs, contribute to architecture discussions, and unblock engineers on complex ML problems</p></li><li><p style=\"min-height:1.5em\">Define team roadmap and deliverables, scope work, allocate resources, and keep execution on track against ambitious goals</p></li><li><p style=\"min-height:1.5em\">Partner with product managers, designers, and engineering leaders across Sentry to identify the highest-impact opportunities for ML in our products</p></li><li><p style=\"min-height:1.5em\">Foster career growth for the engineers on your team, and recruit exceptional ML talent as the team scales</p></li></ul><h2><strong>You'll love this role if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have a strong ML engineering background that you use to inform and validate the team's technical decisions, and you're comfortable staying close to the code</p></li><li><p style=\"min-height:1.5em\">Are excited to shape how AI and developer tools come together, and want to define how engineers and coding agents collaborate to find and fix problems</p></li><li><p style=\"min-height:1.5em\">Are driven by impact and want to lead a team working on high-stakes, high-visibility projects</p></li><li><p style=\"min-height:1.5em\">Love building things from the ground up — the ML team is still in its early chapters, and there's plenty of greenfield to shape</p></li><li><p style=\"min-height:1.5em\">Thrive in cross-functional environments and enjoy collaborating across product, design, and engineering to ship great work</p></li><li><p style=\"min-height:1.5em\">Care deeply about growing the engineers around you and finding opportunities for them to do the best work of their careers</p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of professional engineering experience, with significant time spent building and shipping machine learning systems in production</p></li><li><p style=\"min-height:1.5em\">3+ years of engineering management experience, ideally leading ML, AI, or data-focused teams</p></li><li><p style=\"min-height:1.5em\">Familiarity with deploying and operating ML models at scale, including evaluation, monitoring, and iteration in production</p></li><li><p style=\"min-height:1.5em\">Strong judgment in ambiguous, fast-moving environments</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication; comfortable working across product, research, and engineering</p></li><li><p style=\"min-height:1.5em\">A research background in machine learning, statistics, or a related field (MS, PhD, or equivalent research experience) is a plus but not a requirement</p></li></ul><p style=\"min-height:1.5em\">Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.</p><h3></h3><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $280,000. A successful candidate's actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate's work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry's employee benefit plans/programs applicable to the candidate's position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company's benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAI and machine learning are reshaping how developers debug, monitor, and ship software, and Sentry is uniquely positioned to lead that shift. We sit on a novel and massive dataset of real production errors, spans, and logs from tens of thousands of engineering organizations — the kind of signal that makes ML genuinely useful, whether it's a clustering model that groups related issues, a ranking system that surfaces the right alert at the right time, or an agent that proposes a fix.\n\nWe're looking for an Engineering Manager to lead and grow our Machine Learning Engineering team. This team owns the full spectrum of ML at Sentry: classical techniques like clustering, ranking, anomaly detection, and embeddings that quietly power core product surfaces today, alongside the LLM-based and agentic systems shaping where the product is headed. You'll partner closely with product, design, and engineering leaders to decide where ML belongs in our products, what kind of ML actually fits the problem, and how we translate that work into experiences millions of developers rely on every day.\n\n\nIN THIS ROLE YOU WILL\n\n - Set technical direction across the team's full ML surface area — from classical models for clustering, ranking, and anomaly detection to LLM-based and agentic systems — and make sharp calls about which approach fits each problem\n\n - Define how the team evaluates and monitors ML systems in production, from offline metrics to online experimentation to model and agent observability\n\n - Stay hands-on enough to review code and model designs, contribute to architecture discussions, and unblock engineers on complex ML problems\n\n - Define team roadmap and deliverables, scope work, allocate resources, and keep execution on track against ambitious goals\n\n - Partner with product managers, designers, and engineering leaders across Sentry to identify the highest-impact opportunities for ML in our products\n\n - Foster career growth for the engineers on your team, and recruit exceptional ML talent as the team scales\n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Have a strong ML engineering background that you use to inform and validate the team's technical decisions, and you're comfortable staying close to the code\n\n - Are excited to shape how AI and developer tools come together, and want to define how engineers and coding agents collaborate to find and fix problems\n\n - Are driven by impact and want to lead a team working on high-stakes, high-visibility projects\n\n - Love building things from the ground up — the ML team is still in its early chapters, and there's plenty of greenfield to shape\n\n - Thrive in cross-functional environments and enjoy collaborating across product, design, and engineering to ship great work\n\n - Care deeply about growing the engineers around you and finding opportunities for them to do the best work of their careers\n\n\nQUALIFICATIONS\n\n - 8+ years of professional engineering experience, with significant time spent building and shipping machine learning systems in production\n\n - 3+ years of engineering management experience, ideally leading ML, AI, or data-focused teams\n\n - Familiarity with deploying and operating ML models at scale, including evaluation, monitoring, and iteration in production\n\n - Strong judgment in ambiguous, fast-moving environments\n\n - Excellent written and verbal communication; comfortable working across product, research, and engineering\n\n - A research background in machine learning, statistics, or a related field (MS, PhD, or equivalent research experience) is a plus but not a requirement\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.\n\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $280,000. A successful candidate's actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate's work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry's employee benefit plans/programs applicable to the candidate's position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company's benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"d96096f1-f662-4581-8706-2f088bc43211","title":"Senior Enterprise Product Marketing Manager","department":"Marketing ","team":"Marketing ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2025-11-14T23:38:16.215+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/d96096f1-f662-4581-8706-2f088bc43211","applyUrl":"https://jobs.ashbyhq.com/sentry/d96096f1-f662-4581-8706-2f088bc43211/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">As an <strong>Enterprise Marketing Manager</strong>,<strong> </strong>you’ll own how Sentry is positioned to buyer personas in core audience segments across competitive deals, customer proof, and enterprise campaigns.</p><p style=\"min-height:1.5em\">This role is deeply focused on enablement and storytelling. You’ll partner closely with Sales, Product Marketing, and Integrated Marketing to ensure Sentry is positioned to win in competitive environments and supported by credible customer programs and narratives.</p><h2><br /><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Create and deliver enterprise messaging and positioning </strong>by producing core narratives, sales assets, and content that clearly articulate Sentry’s value to buyer personas.</p></li><li><p style=\"min-height:1.5em\"><strong>Lead competitive sales enablement</strong>, including battlecards, positioning frameworks, win/loss analysis, and sales training that improves performance in strategic deals.</p></li><li><p style=\"min-height:1.5em\"><strong>Build and scale customer programs</strong>, including advocacy, case studies, and advisory boards that demonstrate credibility and impact at scale.</p></li><li><p style=\"min-height:1.5em\"><strong>Support enterprise campaigns with strong narratives and content</strong>, partnering with Integrated Marketing and Product Marketing to ensure campaigns reflect buyer needs, competitive context, and customer proof.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner closely with GTM teams </strong>on execution, responding to field needs, supporting key opportunities, and continuously improving enterprise enablement based on feedback and results.</p></li></ul><h2><strong>You’ll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Are a go-getter who enjoys ideating and building programs from the ground up.</p></li><li><p style=\"min-height:1.5em\">Get excited when working with Sales and enjoy influencing competitive sales cycles.</p></li><li><p style=\"min-height:1.5em\">Enjoy building customer programs that demonstrate credibility, scale, and business impact.</p></li><li><p style=\"min-height:1.5em\">Nerd out on distilling complex technical topics into clear, compelling narratives for developers and executives.</p></li><li><p style=\"min-height:1.5em\">Thrive when balancing strategic thinking with hands-on execution.</p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4-6+ years in product marketing or enterprise marketing developing messaging and positioning</p></li><li><p style=\"min-height:1.5em\">Proven experience supporting sales teams with enablement and collateral</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills, with confidence engaging senior technical and business stakeholders</p></li><li><p style=\"min-height:1.5em\">Bonus: Experience marketing developer tools, observability, or infrastructure platforms in competitive markets</p></li></ul><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\nAs an Enterprise Marketing Manager, you’ll own how Sentry is positioned to buyer personas in core audience segments across competitive deals, customer proof, and enterprise campaigns.\n\nThis role is deeply focused on enablement and storytelling. You’ll partner closely with Sales, Product Marketing, and Integrated Marketing to ensure Sentry is positioned to win in competitive environments and supported by credible customer programs and narratives.\n\n\n\nIN THIS ROLE YOU WILL\n\n - Create and deliver enterprise messaging and positioning by producing core narratives, sales assets, and content that clearly articulate Sentry’s value to buyer personas.\n\n - Lead competitive sales enablement, including battlecards, positioning frameworks, win/loss analysis, and sales training that improves performance in strategic deals.\n\n - Build and scale customer programs, including advocacy, case studies, and advisory boards that demonstrate credibility and impact at scale.\n\n - Support enterprise campaigns with strong narratives and content, partnering with Integrated Marketing and Product Marketing to ensure campaigns reflect buyer needs, competitive context, and customer proof.\n\n - Partner closely with GTM teams on execution, responding to field needs, supporting key opportunities, and continuously improving enterprise enablement based on feedback and results.\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a go-getter who enjoys ideating and building programs from the ground up.\n\n - Get excited when working with Sales and enjoy influencing competitive sales cycles.\n\n - Enjoy building customer programs that demonstrate credibility, scale, and business impact.\n\n - Nerd out on distilling complex technical topics into clear, compelling narratives for developers and executives.\n\n - Thrive when balancing strategic thinking with hands-on execution.\n\n\nQUALIFICATIONS\n\n - 4-6+ years in product marketing or enterprise marketing developing messaging and positioning\n\n - Proven experience supporting sales teams with enablement and collateral\n\n - Excellent written and verbal communication skills, with confidence engaging senior technical and business stakeholders\n\n - Bonus: Experience marketing developer tools, observability, or infrastructure platforms in competitive markets\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"d98f9c72-836a-47fc-aaee-859f2ab63480","title":"Security Engineer, IAM","department":"Security","team":"Security","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-05-29T20:59:41.823+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/d98f9c72-836a-47fc-aaee-859f2ab63480","applyUrl":"https://jobs.ashbyhq.com/sentry/d98f9c72-836a-47fc-aaee-859f2ab63480/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About The Role</strong></h2><p style=\"min-height:1.5em\">The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.</p><p style=\"min-height:1.5em\">As a Security Engineer focused on Identity, Access and Management (IAM), you'll work across domains to maintain and improve Sentry’s identity and access management practices. You’ll own and shape access control practices that keep Sentry productive and secure as we grow. You’ll partner closely with Infrastructure, IT, and Platform teams to offer employees efficient secure self-service workflows to enable productivity. You will work as a technical collaborator who makes the secure path the obvious one.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>In this role, you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and mature identity and access management infrastructure and tooling like SSO, MFA, directory services across corporate, development and production cloud environments.</p></li><li><p style=\"min-height:1.5em\">Continuously improve Sentry’s identity and access control practices with automation and self-service support for onboarding/offboarding, joiners/movers/leavers, access reviews, privileged access management, SaaS lifecycle management, and security incident response workflows.</p></li><li><p style=\"min-height:1.5em\">Champion and implement secure-by-design access principles like attribute and context aware grants, comprehensive logging, just-in-time (JIT) provisioning, least privilege, policy-as-code automation principles, and zero-trust.</p></li><li><p style=\"min-height:1.5em\">Secure our human and non-human identities: user accounts, service accounts, API keys, OAuth clients, agentic, and workload identities.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>You’ll thrive in this role if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy operating cross-functionally, building relationships, influencing with technical expertise, and shaping how builders get access to get things done across a fast-moving engineering organization.</p></li><li><p style=\"min-height:1.5em\">Get excited when something new lands on your desk, be it a new feature spec, an authentication bypass, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.</p></li><li><p style=\"min-height:1.5em\">Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.</p></li><li><p style=\"min-height:1.5em\">Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.</p></li><li><p style=\"min-height:1.5em\">Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of industry experience designing, building, securing workforce identity and access control systems for corporate, development, and large-scale distributed cloud systems</p></li><li><p style=\"min-height:1.5em\">Degree in Computer Science or a related field, equivalent training, or professional experience</p></li><li><p style=\"min-height:1.5em\">Proficiency in Python and other scripting languages, Terraform and infrastructure-as-code tools, and building integrations via APIs, SCIM and webhooks</p></li><li><p style=\"min-height:1.5em\">Experience with a breadth of identity platforms IDP, IGA, PAM, CloudIAM, etc.</p></li><li><p style=\"min-height:1.5em\">Familiarity with cloud (AWS, GCP, Azure), containerization and orchestration (Docker, Kubernetes), and securing CI/CD and source controls tools (Github, Gitlab)</p></li><li><p style=\"min-height:1.5em\">A collaborative approach to problem solving paired with strong written and verbal communication</p></li></ul><p style=\"min-height:1.5em\">Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>$163,000 to $253,000 CAD</strong>. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.\n\nAs a Security Engineer focused on Identity, Access and Management (IAM), you'll work across domains to maintain and improve Sentry’s identity and access management practices. You’ll own and shape access control practices that keep Sentry productive and secure as we grow. You’ll partner closely with Infrastructure, IT, and Platform teams to offer employees efficient secure self-service workflows to enable productivity. You will work as a technical collaborator who makes the secure path the obvious one.\n\n \n\n\nIN THIS ROLE, YOU WILL\n\n - Own and mature identity and access management infrastructure and tooling like SSO, MFA, directory services across corporate, development and production cloud environments.\n\n - Continuously improve Sentry’s identity and access control practices with automation and self-service support for onboarding/offboarding, joiners/movers/leavers, access reviews, privileged access management, SaaS lifecycle management, and security incident response workflows.\n\n - Champion and implement secure-by-design access principles like attribute and context aware grants, comprehensive logging, just-in-time (JIT) provisioning, least privilege, policy-as-code automation principles, and zero-trust.\n\n - Secure our human and non-human identities: user accounts, service accounts, API keys, OAuth clients, agentic, and workload identities.\n\n \n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Enjoy operating cross-functionally, building relationships, influencing with technical expertise, and shaping how builders get access to get things done across a fast-moving engineering organization.\n\n - Get excited when something new lands on your desk, be it a new feature spec, an authentication bypass, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.\n\n - Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.\n\n - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.\n\n - Thrive with real ownership, you prefer to build and drive work end-to-end, you're energized by the autonomy that comes with being on a small, high-trust team.\n\n \n\n\nQUALIFICATIONS\n\n - 3+ years of industry experience designing, building, securing workforce identity and access control systems for corporate, development, and large-scale distributed cloud systems\n\n - Degree in Computer Science or a related field, equivalent training, or professional experience\n\n - Proficiency in Python and other scripting languages, Terraform and infrastructure-as-code tools, and building integrations via APIs, SCIM and webhooks\n\n - Experience with a breadth of identity platforms IDP, IGA, PAM, CloudIAM, etc.\n\n - Familiarity with cloud (AWS, GCP, Azure), containerization and orchestration (Docker, Kubernetes), and securing CI/CD and source controls tools (Github, Gitlab)\n\n - A collaborative approach to problem solving paired with strong written and verbal communication\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $163,000 to $253,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"ead6ce86-76b2-47a9-980b-ff3a64c9e38e","title":"Staff Technical Program Manager","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-06-15T18:24:58.192+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/ead6ce86-76b2-47a9-980b-ff3a64c9e38e","applyUrl":"https://jobs.ashbyhq.com/sentry/ead6ce86-76b2-47a9-980b-ff3a64c9e38e/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h1><strong>About the role</strong></h1><p style=\"min-height:1.5em\">The Platform org at Sentry is the engine that everything else runs on, spanning developer platform, core infrastructure underpinning the product, SRE, security, and IT. It's a broad, technically complex, and deeply consequential organization.</p><p style=\"min-height:1.5em\">We're looking for a Staff Technical Program Manager who can operate at the intersection of technical depth and strategic execution: someone who thrives in complexity, builds trust with senior engineering leaders, and has a gift for turning ambiguity into clarity and momentum. You'll report to the Head of Technical Program Management and work closely with the VP of Platform Engineering, their staff, and partner teams across Engineering, Product, and Design (EPD).</p><p style=\"min-height:1.5em\">This is a high-visibility role with real influence. You'll work directly with the CTO and senior leaders, shape how the Platform org operates, and help Sentry scale through one of its most important chapters.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role, you will:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Drive strategic execution.</strong> Partner with the VP of Platform Engineering and senior EPD leaders to translate priorities into clear, measurable plans. Own sequencing, milestones, and key decisions, and make sure leadership always has reliable visibility into progress and tradeoffs.</p></li><li><p style=\"min-height:1.5em\"><strong>Build data-driven delivery health.</strong> Establish the metrics and dashboards that reflect delivery confidence, risk, and engineering health across the Platform org. Keep planning and reporting high-signal and lightweight, focused on outcomes rather than activity.</p></li><li><p style=\"min-height:1.5em\"><strong>Manage capacity, dependencies, and risk.</strong> Create visibility into resourcing, cross-team dependencies, and constraints so leaders can align investment to the highest-impact priorities. Surface risks early, drive tradeoffs when priorities compete, and keep complex initiatives on track.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You'll love this role if you:</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Get energized by technically complex, cross-functional work and find deep satisfaction in making execution smoother and more predictable at scale</p></li><li><p style=\"min-height:1.5em\">Have a strong point of view and aren't afraid to bring it to a room full of senior engineers and leaders</p></li><li><p style=\"min-height:1.5em\">Love turning ambiguity into operating clarity: strong rhythms, sharp plans, measurable outcomes</p></li><li><p style=\"min-height:1.5em\">Have a genuine appreciation for platform and infrastructure challenges — you understand why reliability, scalability, and security aren't just operational concerns, they're strategic ones</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of Technical Program Management experience at a high-growth technology company, with direct exposure to platform, infrastructure, SRE, or security engineering organizations</p></li><li><p style=\"min-height:1.5em\">Proven ability to lead complex, cross-functional programs spanning engineering, product, and business functions in a matrixed organization</p></li><li><p style=\"min-height:1.5em\">Experience defining or improving incident management, on-call processes, or operational reliability programs</p></li><li><p style=\"min-height:1.5em\">Strong analytical instincts: you build systems to track delivery health and use data to drive decisions</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to build structure and operating cadence in environments where neither existed, creating processes that teams adopt and sustain</p></li><li><p style=\"min-height:1.5em\">Exceptional written and verbal communication skills; you can produce high-signal, low-overhead reporting artifacts for senior and executive audiences, and go deep with engineers with equal confidence</p></li></ul><p style=\"min-height:1.5em\"><br />The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $240,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Platform org at Sentry is the engine that everything else runs on, spanning developer platform, core infrastructure underpinning the product, SRE, security, and IT. It's a broad, technically complex, and deeply consequential organization.\n\nWe're looking for a Staff Technical Program Manager who can operate at the intersection of technical depth and strategic execution: someone who thrives in complexity, builds trust with senior engineering leaders, and has a gift for turning ambiguity into clarity and momentum. You'll report to the Head of Technical Program Management and work closely with the VP of Platform Engineering, their staff, and partner teams across Engineering, Product, and Design (EPD).\n\nThis is a high-visibility role with real influence. You'll work directly with the CTO and senior leaders, shape how the Platform org operates, and help Sentry scale through one of its most important chapters.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Drive strategic execution. Partner with the VP of Platform Engineering and senior EPD leaders to translate priorities into clear, measurable plans. Own sequencing, milestones, and key decisions, and make sure leadership always has reliable visibility into progress and tradeoffs.\n\n - Build data-driven delivery health. Establish the metrics and dashboards that reflect delivery confidence, risk, and engineering health across the Platform org. Keep planning and reporting high-signal and lightweight, focused on outcomes rather than activity.\n\n - Manage capacity, dependencies, and risk. Create visibility into resourcing, cross-team dependencies, and constraints so leaders can align investment to the highest-impact priorities. Surface risks early, drive tradeoffs when priorities compete, and keep complex initiatives on track.\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU:\n\n - Get energized by technically complex, cross-functional work and find deep satisfaction in making execution smoother and more predictable at scale\n\n - Have a strong point of view and aren't afraid to bring it to a room full of senior engineers and leaders\n\n - Love turning ambiguity into operating clarity: strong rhythms, sharp plans, measurable outcomes\n\n - Have a genuine appreciation for platform and infrastructure challenges — you understand why reliability, scalability, and security aren't just operational concerns, they're strategic ones\n\n\n\n\nQUALIFICATIONS\n\n - 8+ years of Technical Program Management experience at a high-growth technology company, with direct exposure to platform, infrastructure, SRE, or security engineering organizations\n\n - Proven ability to lead complex, cross-functional programs spanning engineering, product, and business functions in a matrixed organization\n\n - Experience defining or improving incident management, on-call processes, or operational reliability programs\n\n - Strong analytical instincts: you build systems to track delivery health and use data to drive decisions\n\n - Demonstrated ability to build structure and operating cadence in environments where neither existed, creating processes that teams adopt and sustain\n\n - Exceptional written and verbal communication skills; you can produce high-signal, low-overhead reporting artifacts for senior and executive audiences, and go deep with engineers with equal confidence\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $240,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"ee7542d4-f478-4aa0-8da9-3583845d8269","title":"Technical Enablement Director","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-01-30T21:30:14.714+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/ee7542d4-f478-4aa0-8da9-3583845d8269","applyUrl":"https://jobs.ashbyhq.com/sentry/ee7542d4-f478-4aa0-8da9-3583845d8269/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>About the role</strong></p><p style=\"min-height:1.5em\">Sentry is looking for a talented Technical Enablement Director to help drive usage and adoption of our platform through education and enablement. This position will be responsible for strategy, planning, and end-to-end execution of training and educational programs, both internal for our employees, and external for our customers and partners.</p><p style=\"min-height:1.5em\">You are part product evangelist, part multimedia content producer, part teacher who loves to inspire and educate customers. You are a dynamic, thoughtful, creative professional who can translate technology with compelling stories, and uses analytical skills to drive continuous improvement.</p><p style=\"min-height:1.5em\">You will partner closely with cross-functional stakeholders including Marketing, Product, Engineering, and Design. This is a uniquely strategic and operational role with a mix of both internal and external responsibilities.</p><p style=\"min-height:1.5em\">This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience working with technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.</p><p style=\"min-height:1.5em\"><strong>In this role you will:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Become a Sentry product expert: be intimately familiar all product capabilities, and how how customers are using the product</p></li><li><p style=\"min-height:1.5em\">Own the Sentry University virtual learning platform: prepare the curriculum, build the different learning units, create the content, and manage the overall user experience</p></li><li><p style=\"min-height:1.5em\">Create a comprehensive training strategy to enable our customers to quickly ramp on our platform, and accelerate their TTV</p></li><li><p style=\"min-height:1.5em\">Build out and operationalize an engaging certification program for customers, partners, and employees.</p></li><li><p style=\"min-height:1.5em\">Design and own all end-user training content that will be used by CSMs and SEs to deliver to our customers and prospects</p></li><li><p style=\"min-height:1.5em\">Create and deliver an instructor-led training curriculum that would inspire customers to use our product, through virtual group training, and in-person workshops (when it’s safe to travel!)</p></li><li><p style=\"min-height:1.5em\">Work in close partnership with sales and marketing to track progress of leads within the Sentry University</p></li><li><p style=\"min-height:1.5em\">Collaborate with Product and Engineering to ensure the enablement materials are always up to date, continuously update as needed, and meet standards of company branding, messaging and design.</p></li><li><p style=\"min-height:1.5em\">Develop programs and training materials to drive the onboarding and ongoing technical enablement of our technical customer facing teams for topics related to our space (logging, monitoring, cloud, etc).</p></li><li><p style=\"min-height:1.5em\">Develop KPIs that measure adoption and effectiveness of the training programs.</p></li></ul><p style=\"min-height:1.5em\"><strong>You’ll love this job if you:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Enjoy talking about technology and interfacing with engineers and engineering leaders</p></li><li><p style=\"min-height:1.5em\">Are looking to make an impact in the life of our customers through teaching them how use our product to achieve their business and technical goals</p></li><li><p style=\"min-height:1.5em\">Appreciate working on a variety of projects with different stakeholders</p></li><li><p style=\"min-height:1.5em\">Like being “in the middle of it all”, working across the organization to move the product forward</p></li><li><p style=\"min-height:1.5em\">Have a fast-paced, results-driven mindset</p></li><li><p style=\"min-height:1.5em\">Love developer tools, open-source, and/or all things software development life cycle</p></li></ul><p style=\"min-height:1.5em\"><strong>Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong knowledge in the application monitoring field</p></li><li><p style=\"min-height:1.5em\">5+ year experience in technical training development and delivery</p></li><li><p style=\"min-height:1.5em\">BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory</p></li></ul><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong verbal and written communications skills with an ability to build rapport and credibility with technical and business audiences</p></li><li><p style=\"min-height:1.5em\">Strong presentation skills</p></li><li><p style=\"min-height:1.5em\">Significant experience working with customers and partners, both remotely and in person</p></li><li><p style=\"min-height:1.5em\">Ability to think out of the box to develop structured training plans, actions, and measurable metrics</p></li><li><p style=\"min-height:1.5em\">Experience leveraging various learning tools and media to provide optimal learning</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\nAbout the role\n\nSentry is looking for a talented Technical Enablement Director to help drive usage and adoption of our platform through education and enablement. This position will be responsible for strategy, planning, and end-to-end execution of training and educational programs, both internal for our employees, and external for our customers and partners.\n\nYou are part product evangelist, part multimedia content producer, part teacher who loves to inspire and educate customers. You are a dynamic, thoughtful, creative professional who can translate technology with compelling stories, and uses analytical skills to drive continuous improvement.\n\nYou will partner closely with cross-functional stakeholders including Marketing, Product, Engineering, and Design. This is a uniquely strategic and operational role with a mix of both internal and external responsibilities.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience working with technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\nIn this role you will:\n\n - Become a Sentry product expert: be intimately familiar all product capabilities, and how how customers are using the product\n\n - Own the Sentry University virtual learning platform: prepare the curriculum, build the different learning units, create the content, and manage the overall user experience\n\n - Create a comprehensive training strategy to enable our customers to quickly ramp on our platform, and accelerate their TTV\n\n - Build out and operationalize an engaging certification program for customers, partners, and employees.\n\n - Design and own all end-user training content that will be used by CSMs and SEs to deliver to our customers and prospects\n\n - Create and deliver an instructor-led training curriculum that would inspire customers to use our product, through virtual group training, and in-person workshops (when it’s safe to travel!)\n\n - Work in close partnership with sales and marketing to track progress of leads within the Sentry University\n\n - Collaborate with Product and Engineering to ensure the enablement materials are always up to date, continuously update as needed, and meet standards of company branding, messaging and design.\n\n - Develop programs and training materials to drive the onboarding and ongoing technical enablement of our technical customer facing teams for topics related to our space (logging, monitoring, cloud, etc).\n\n - Develop KPIs that measure adoption and effectiveness of the training programs.\n\nYou’ll love this job if you:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through teaching them how use our product to achieve their business and technical goals\n\n - Appreciate working on a variety of projects with different stakeholders\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle\n\nQualifications\n\n - Strong knowledge in the application monitoring field\n\n - 5+ year experience in technical training development and delivery\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - Strong verbal and written communications skills with an ability to build rapport and credibility with technical and business audiences\n\n - Strong presentation skills\n\n - Significant experience working with customers and partners, both remotely and in person\n\n - Ability to think out of the box to develop structured training plans, actions, and measurable metrics\n\n - Experience leveraging various learning tools and media to provide optimal learning\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"ee90f315-6ff3-4e63-a11d-1dcfa2a863b4","title":"Senior Software Engineer (iOS), SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2026-04-13T12:50:08.929+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/ee90f315-6ff3-4e63-a11d-1dcfa2a863b4","applyUrl":"https://jobs.ashbyhq.com/sentry/ee90f315-6ff3-4e63-a11d-1dcfa2a863b4/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2>Ready to build the future of mobile app monitoring?</h2><p style=\"min-height:1.5em\">This is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts.</p><p style=\"min-height:1.5em\">You'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team.</p><p style=\"min-height:1.5em\"></p><h2>What you will achieve in this role</h2><p style=\"min-height:1.5em\">As the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI.</p><p style=\"min-height:1.5em\">You will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges.</p><p style=\"min-height:1.5em\"></p><h2>Why you will love this role</h2><p style=\"min-height:1.5em\">We're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment.</p><p style=\"min-height:1.5em\">You will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work.</p><p style=\"min-height:1.5em\"></p><h2>Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms, and ideally in SDK development and/or developer tooling</p></li><li><p style=\"min-height:1.5em\">Deep experience developing for the iOS platform using Swift and Objective-C</p></li><li><p style=\"min-height:1.5em\">A strong understanding of mobile architecture, patterns, and best practices</p></li><li><p style=\"min-height:1.5em\">Experience leveraging AI-powered development tools to enhance productivity and code quality</p></li><li><p style=\"min-height:1.5em\">Excellent written and spoken English communication skills</p></li><li><p style=\"min-height:1.5em\">Well-organized with a high level of attention to detail and accuracy</p></li><li><p style=\"min-height:1.5em\">You live in the Vienna area or are willing to relocate for this incredible opportunity</p></li></ul><h2>Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Knowledge of the app monitoring and observability space</p></li><li><p style=\"min-height:1.5em\">Familiarity with low-level programming (C/C++)</p></li><li><p style=\"min-height:1.5em\">A track record of maintaining or contributing to open-source libraries</p></li><li><p style=\"min-height:1.5em\">Experience with other mobile platforms or frameworks (Android + Kotlin/Java, React Native + JavaScript/TypeScript, Flutter + Dart)</p></li></ul><p style=\"min-height:1.5em\"><em>We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and our starting point is EUR 99,000-- gross per year.</em></p><p style=\"min-height:1.5em\">A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nREADY TO BUILD THE FUTURE OF MOBILE APP MONITORING?\n\nThis is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts.\n\nYou'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team.\n\n\n\n\nWHAT YOU WILL ACHIEVE IN THIS ROLE\n\nAs the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI.\n\nYou will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges.\n\n\n\n\nWHY YOU WILL LOVE THIS ROLE\n\nWe're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment.\n\nYou will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms, and ideally in SDK development and/or developer tooling\n\n - Deep experience developing for the iOS platform using Swift and Objective-C\n\n - A strong understanding of mobile architecture, patterns, and best practices\n\n - Experience leveraging AI-powered development tools to enhance productivity and code quality\n\n - Excellent written and spoken English communication skills\n\n - Well-organized with a high level of attention to detail and accuracy\n\n - You live in the Vienna area or are willing to relocate for this incredible opportunity\n\n\nBONUS POINTS\n\n - Knowledge of the app monitoring and observability space\n\n - Familiarity with low-level programming (C/C++)\n\n - A track record of maintaining or contributing to open-source libraries\n\n - Experience with other mobile platforms or frameworks (Android + Kotlin/Java, React Native + JavaScript/TypeScript, Flutter + Dart)\n\nWe are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and our starting point is EUR 99,000-- gross per year.\n\nA successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"f129ac00-0d67-43e2-9726-70ae262f5320","title":"Software Engineer, Ingest","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2026-01-28T15:51:19.262+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/f129ac00-0d67-43e2-9726-70ae262f5320","applyUrl":"https://jobs.ashbyhq.com/sentry/f129ac00-0d67-43e2-9726-70ae262f5320/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">As a Software Engineer (Ingest) on our Client Infrastructure team, you'll collaborate with a talented group of engineers to power the systems that process millions of events every minute! You'll get hands-on with our core ingestion pipelines - including our open-source projects <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://github.com/getsentry/relay\">Relay</a> and <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://github.com/getsentry/symbolicator\">Symbolicator</a> - where every line of code directly impacts developers worldwide. Imagine optimizing real-time data flows, designing bulletproof distributed systems, and pioneering new solutions that keep Sentry at the forefront of application monitoring. We build the backbone that lets developers focus on what matters most.</p><p style=\"min-height:1.5em\">You'll be instrumental in building and scaling the core infrastructure that powers Sentry's data ingestion. You will tackle complex engineering challenges and contribute significantly to open-source projects that help developers worldwide.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, build, and operate globally distributed, horizontally scalable infrastructure to reliably ingest mission-critical data from customer applications</p></li><li><p style=\"min-height:1.5em\">Collaborate within the <em>Client Infrastructure</em> team to continuously improve and evolve our data processing pipeline and the services supporting Sentry's scale</p></li><li><p style=\"min-height:1.5em\">Solve intricate problems related to distributed systems, performance optimization, and high-throughput data processing</p></li><li><p style=\"min-height:1.5em\">Leverage multiple programming languages and technologies (primarily Rust, alongside Python) to address critical system-level challenges</p></li><li><p style=\"min-height:1.5em\">Partner with Infrastructure and Operations teams to architect and implement solutions designed to handle over a billion events daily</p></li><li><p style=\"min-height:1.5em\">Ensure the correctness and maintainability of your work through comprehensive unit and integration testing, complemented by clear documentation for colleagues and customers</p></li><li><p style=\"min-height:1.5em\">Contribute to the stability and operational health of our services by participating in an on-call rotation</p></li></ul><h2><strong>You’ll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have a genuine passion for writing clean, performant, and high-quality code</p></li><li><p style=\"min-height:1.5em\">Are excited about building a product designed by developers, specifically for developers like yourself</p></li><li><p style=\"min-height:1.5em\">Thrive in a modern, fast-paced environment where teams iterate quickly and ship code often</p></li><li><p style=\"min-height:1.5em\">Are enthusiastic about the opportunity to contribute full-time to impactful open-source projects (like our core <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://github.com/getsentry/sentry\">Sentry</a> product)</p></li><li><p style=\"min-height:1.5em\">Get excited about joining an agile crew where engineers challenge and inspire each other to constantly level up</p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years relevant experience</p></li><li><p style=\"min-height:1.5em\">Experience in compiled programming languages (C, C++, Rust)</p></li><li><p style=\"min-height:1.5em\">Experience in solving complex problems by developing high-quality, high-performance software</p></li><li><p style=\"min-height:1.5em\">Thrive in an environment with minimal supervision</p></li><li><p style=\"min-height:1.5em\">Passionate about the software and system design</p></li><li><p style=\"min-height:1.5em\">Bonus points for experience with Python, Kafka, Redis, Postgres</p></li><li><p style=\"min-height:1.5em\">Good written and spoken English communication skills</p></li></ul><p style=\"min-height:1.5em\"><em>We are obliged by law to quote the minimum wage of EUR 47,400,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and our starting point is EUR 81,000-- gross per year.</em></p><p style=\"min-height:1.5em\">A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAs a Software Engineer (Ingest) on our Client Infrastructure team, you'll collaborate with a talented group of engineers to power the systems that process millions of events every minute! You'll get hands-on with our core ingestion pipelines - including our open-source projects Relay https://github.com/getsentry/relay and Symbolicator https://github.com/getsentry/symbolicator - where every line of code directly impacts developers worldwide. Imagine optimizing real-time data flows, designing bulletproof distributed systems, and pioneering new solutions that keep Sentry at the forefront of application monitoring. We build the backbone that lets developers focus on what matters most.\n\nYou'll be instrumental in building and scaling the core infrastructure that powers Sentry's data ingestion. You will tackle complex engineering challenges and contribute significantly to open-source projects that help developers worldwide.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Design, build, and operate globally distributed, horizontally scalable infrastructure to reliably ingest mission-critical data from customer applications\n\n - Collaborate within the Client Infrastructure team to continuously improve and evolve our data processing pipeline and the services supporting Sentry's scale\n\n - Solve intricate problems related to distributed systems, performance optimization, and high-throughput data processing\n\n - Leverage multiple programming languages and technologies (primarily Rust, alongside Python) to address critical system-level challenges\n\n - Partner with Infrastructure and Operations teams to architect and implement solutions designed to handle over a billion events daily\n\n - Ensure the correctness and maintainability of your work through comprehensive unit and integration testing, complemented by clear documentation for colleagues and customers\n\n - Contribute to the stability and operational health of our services by participating in an on-call rotation\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Have a genuine passion for writing clean, performant, and high-quality code\n\n - Are excited about building a product designed by developers, specifically for developers like yourself\n\n - Thrive in a modern, fast-paced environment where teams iterate quickly and ship code often\n\n - Are enthusiastic about the opportunity to contribute full-time to impactful open-source projects (like our core Sentry https://github.com/getsentry/sentry product)\n\n - Get excited about joining an agile crew where engineers challenge and inspire each other to constantly level up\n\n\nQUALIFICATIONS\n\n - 2+ years relevant experience\n\n - Experience in compiled programming languages (C, C++, Rust)\n\n - Experience in solving complex problems by developing high-quality, high-performance software\n\n - Thrive in an environment with minimal supervision\n\n - Passionate about the software and system design\n\n - Bonus points for experience with Python, Kafka, Redis, Postgres\n\n - Good written and spoken English communication skills\n\nWe are obliged by law to quote the minimum wage of EUR 47,400,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and our starting point is EUR 81,000-- gross per year.\n\nA successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"f7b4f37b-4293-433d-910e-9033bf10d6d4","title":"Senior Software Engineer, Billing Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-07-02T13:11:38.854+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/f7b4f37b-4293-433d-910e-9033bf10d6d4","applyUrl":"https://jobs.ashbyhq.com/sentry/f7b4f37b-4293-433d-910e-9033bf10d6d4/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the team</strong></h2><p style=\"min-height:1.5em\">The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">As a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.</p></li><li><p style=\"min-height:1.5em\">You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.</p></li><li><p style=\"min-height:1.5em\">You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>You'll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.</p></li><li><p style=\"min-height:1.5em\">Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.</p></li><li><p style=\"min-height:1.5em\">Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>To thrive in this role, you have</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Built or significantly improved systems with high-stakes accuracy requirements.</p></li><li><p style=\"min-height:1.5em\">Mentored engineers through ambiguous, high-stakes projects.</p></li><li><p style=\"min-height:1.5em\">Operated services where reliability includes uptime and also financial correctness.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is <strong>$190,000 to $280,000</strong>. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"notion-link-token notion-focusable-token notion-enable-hover\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE TEAM\n\nThe Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.\n\n \n\n - You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.\n\n - You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.\n\n - You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.\n\n - Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.\n\n - Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.\n\n\n\n\nTO THRIVE IN THIS ROLE, YOU HAVE\n\n - Built or significantly improved systems with high-stakes accuracy requirements.\n\n - Mentored engineers through ambiguous, high-stakes projects.\n\n - Operated services where reliability includes uptime and also financial correctness.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"f9e12841-4efe-4742-81ae-e9c75e93d8a7","title":"Senior Software Engineer, Events Analytics Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-06-04T21:05:02.154+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/f9e12841-4efe-4742-81ae-e9c75e93d8a7","applyUrl":"https://jobs.ashbyhq.com/sentry/f9e12841-4efe-4742-81ae-e9c75e93d8a7/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">The Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate.</p><p style=\"min-height:1.5em\">As a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality.</p><p style=\"min-height:1.5em\">If you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you.</p><p style=\"min-height:1.5em\"></p><h2>In this role you will:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Expand EAP's ability to deliver data at world-class speed and reliability.</p></li><li><p style=\"min-height:1.5em\">Architect and automate services and systems to scale reliably under growing demand.</p></li><li><p style=\"min-height:1.5em\">Make architectural trade-offs that balance product requirements with engineering constraints.</p></li><li><p style=\"min-height:1.5em\">Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions.</p></li><li><p style=\"min-height:1.5em\">Lead design and discussions around deliverables the team is working towards.</p></li><li><p style=\"min-height:1.5em\">Improve the maintainability and developer experience of the codebases EAP owns.</p></li></ul><h3>Examples of projects our team has worked on:</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://blog.sentry.io/introducing-snuba-sentrys-new-search-infrastructure/\">Snuba, Sentry's new Search Infrastructure</a></p></li><li><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://blog.sentry.io/how-sentry-queries-unstructured-data-in-clickhouse-62x-faster/\">How Sentry queries unstructured data in Clickhouse</a></p></li><li><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://blog.sentry.io/how-to-get-stronger-consistency-out-of-a-datastore/\">Getting Stronger Consistency out of a Datastore</a></p></li></ul><h2>Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Minimum of 4+ years of experience in backend or infrastructure engineering.</p></li><li><p style=\"min-height:1.5em\">Strong knowledge of replicated and/or distributed data storage systems.</p></li><li><p style=\"min-height:1.5em\">Proficiency in Python or a comparable language.</p></li><li><p style=\"min-height:1.5em\">You have experience with some or all of the following systems we leverage:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Disk-driven Storage Systems: PostgreSQL, ClickHouse</p></li><li><p style=\"min-height:1.5em\">Memory-driven Storage Systems: Memcached, Redis</p></li><li><p style=\"min-height:1.5em\">Streaming Platforms: Kafka, RabbitMQ</p></li></ul></li><li><p style=\"min-height:1.5em\">Strong communication skills, with the ability to articulate technical concepts clearly.</p></li><li><p style=\"min-height:1.5em\">In the San Francisco Bay Area or willing to relocate.</p></li></ul><p style=\"min-height:1.5em\">The base salary range that Sentry reasonably expects to pay for this position is <strong>$190,000 to $280,000 USD</strong>. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate.\n\nAs a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality.\n\nIf you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you.\n\n\n\n\nIN THIS ROLE YOU WILL:\n\n - Expand EAP's ability to deliver data at world-class speed and reliability.\n\n - Architect and automate services and systems to scale reliably under growing demand.\n\n - Make architectural trade-offs that balance product requirements with engineering constraints.\n\n - Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions.\n\n - Lead design and discussions around deliverables the team is working towards.\n\n - Improve the maintainability and developer experience of the codebases EAP owns.\n\n\nEXAMPLES OF PROJECTS OUR TEAM HAS WORKED ON:\n\n - Snuba, Sentry's new Search Infrastructure https://blog.sentry.io/introducing-snuba-sentrys-new-search-infrastructure/\n\n - How Sentry queries unstructured data in Clickhouse https://blog.sentry.io/how-sentry-queries-unstructured-data-in-clickhouse-62x-faster/\n\n - Getting Stronger Consistency out of a Datastore https://blog.sentry.io/how-to-get-stronger-consistency-out-of-a-datastore/\n\n\nQUALIFICATIONS\n\n - Minimum of 4+ years of experience in backend or infrastructure engineering.\n\n - Strong knowledge of replicated and/or distributed data storage systems.\n\n - Proficiency in Python or a comparable language.\n\n - You have experience with some or all of the following systems we leverage:\n   \n   - Disk-driven Storage Systems: PostgreSQL, ClickHouse\n   \n   - Memory-driven Storage Systems: Memcached, Redis\n   \n   - Streaming Platforms: Kafka, RabbitMQ\n\n - Strong communication skills, with the ability to articulate technical concepts clearly.\n\n - In the San Francisco Bay Area or willing to relocate.\n\nThe base salary range that Sentry reasonably expects to pay for this position is $190,000 to $280,000 USD. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"fb3d5644-6172-43ca-9941-91c025ab16c9","title":"Head of Developer Experience","department":"Marketing ","team":"Marketing ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-05-27T23:52:23.117+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/fb3d5644-6172-43ca-9941-91c025ab16c9","applyUrl":"https://jobs.ashbyhq.com/sentry/fb3d5644-6172-43ca-9941-91c025ab16c9/application","descriptionHtml":"<h2><strong>About Sentry</strong></h2><p style=\"min-height:1.5em\">Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.</p><p style=\"min-height:1.5em\">Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.</p><p style=\"min-height:1.5em\"></p><h2><strong>About the role</strong></h2><p style=\"min-height:1.5em\">Developer experience at Sentry spans four areas: the integration and developer platform, docs, community, and DevRel. The DevEx team is responsible for how developers first encounter Sentry, how they learn to use it, and how they build on top of it — from SDK configuration docs to the Discord community to the integrations ecosystem.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This role owns all of it. We recently had our Head of DevEx depart, and we're looking for a senior leader to step in with real ownership and real scope. You'll sit in Marketing, partner closely with EPD, and have direct influence over both the product surface (the integration platform) and the team responsible for developer education, docs, and community.</p><p style=\"min-height:1.5em\"></p><h2><strong>In this role you will</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own strategy and execution for Sentry's integration ecosystem and developer platform APIs — working closely with EPD to define the developer-facing surface and ensure building on Sentry is a genuinely good experience</p></li><li><p style=\"min-height:1.5em\">Lead the documentation function across SDK configuration docs, API reference, and tutorials — the places where developer activation actually happens or doesn't</p></li><li><p style=\"min-height:1.5em\">Connect docs to the product experience: logged-in state, contextual guidance, health checks, and surfacing adoption gaps in-context, in partnership with EPD and the Docs platform team</p></li><li><p style=\"min-height:1.5em\">Own Sentry's developer community across Discord, social, and events, and build the team and processes that turn engagement into measurable outcomes: signups, adoption, support deflection</p></li><li><p style=\"min-height:1.5em\">Build and deliver the content and education programs — workshops, deep dives, fireside chats — that teach developers tracing, debugging, and how to actually use Sentry's full product surface</p></li><li><p style=\"min-height:1.5em\">Build relationships with the builders, toolmakers, and platform partners who extend Sentry's reach</p></li></ul><h2><strong>You'll love this job if you</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You've shipped code and can tell when a code sample is wrong without running it — your technical credibility is real, and developers will know it</p></li><li><p style=\"min-height:1.5em\">You want to own a product surface, not just produce content about it</p></li><li><p style=\"min-height:1.5em\">You've built or scaled a developer community and can point to what actually moved because of it</p></li><li><p style=\"min-height:1.5em\">You care about documentation as a product, not a checkbox — you have opinions about what good looks like and will hold a team to that standard</p></li><li><p style=\"min-height:1.5em\">You're comfortable operating with ambiguity and resetting scope — you don't need to be told what to prioritize, and you're skeptical of complexity for its own sake</p></li></ul><h2><strong>Qualifications</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years in developer relations, developer experience, or a closely related technical role, with at least 3 years managing people</p></li><li><p style=\"min-height:1.5em\">Experience owning or deeply influencing a developer platform, integration ecosystem, or SDK surface</p></li><li><p style=\"min-height:1.5em\">Track record of building developer communities that drive measurable product outcomes</p></li><li><p style=\"min-height:1.5em\">Strong technical writing instincts and demonstrated experience raising the bar on documentation quality</p></li><li><p style=\"min-height:1.5em\">Observability, monitoring, or developer tooling background is a plus</p></li></ul><p style=\"min-height:1.5em\">The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $300,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/\">Sentry Benefits</a> for more details about the Company’s benefit plans/programs.</p><p style=\"min-height:1.5em\"></p><h2><strong>Equal Opportunity at Sentry</strong></h2><p style=\"min-height:1.5em\">Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.</p><p style=\"min-height:1.5em\">If you need assistance or an accommodation due to a disability, you may contact us at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:accommodations@sentry.io\">accommodations@sentry.io</a>.</p><p style=\"min-height:1.5em\">Want to learn more about how Sentry handles applicant data? Get the details in our <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://sentry.io/careers/applicantprivacy/\">Applicant Privacy Policy</a>.</p>","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nDeveloper experience at Sentry spans four areas: the integration and developer platform, docs, community, and DevRel. The DevEx team is responsible for how developers first encounter Sentry, how they learn to use it, and how they build on top of it — from SDK configuration docs to the Discord community to the integrations ecosystem.\n\n\n\nThis role owns all of it. We recently had our Head of DevEx depart, and we're looking for a senior leader to step in with real ownership and real scope. You'll sit in Marketing, partner closely with EPD, and have direct influence over both the product surface (the integration platform) and the team responsible for developer education, docs, and community.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Own strategy and execution for Sentry's integration ecosystem and developer platform APIs — working closely with EPD to define the developer-facing surface and ensure building on Sentry is a genuinely good experience\n\n - Lead the documentation function across SDK configuration docs, API reference, and tutorials — the places where developer activation actually happens or doesn't\n\n - Connect docs to the product experience: logged-in state, contextual guidance, health checks, and surfacing adoption gaps in-context, in partnership with EPD and the Docs platform team\n\n - Own Sentry's developer community across Discord, social, and events, and build the team and processes that turn engagement into measurable outcomes: signups, adoption, support deflection\n\n - Build and deliver the content and education programs — workshops, deep dives, fireside chats — that teach developers tracing, debugging, and how to actually use Sentry's full product surface\n\n - Build relationships with the builders, toolmakers, and platform partners who extend Sentry's reach\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - You've shipped code and can tell when a code sample is wrong without running it — your technical credibility is real, and developers will know it\n\n - You want to own a product surface, not just produce content about it\n\n - You've built or scaled a developer community and can point to what actually moved because of it\n\n - You care about documentation as a product, not a checkbox — you have opinions about what good looks like and will hold a team to that standard\n\n - You're comfortable operating with ambiguity and resetting scope — you don't need to be told what to prioritize, and you're skeptical of complexity for its own sake\n\n\nQUALIFICATIONS\n\n - 7+ years in developer relations, developer experience, or a closely related technical role, with at least 3 years managing people\n\n - Experience owning or deeply influencing a developer platform, integration ecosystem, or SDK surface\n\n - Track record of building developer communities that drive measurable product outcomes\n\n - Strong technical writing instincts and demonstrated experience raising the bar on documentation quality\n\n - Observability, monitoring, or developer tooling background is a plus\n\nThe base salary range that Sentry reasonably expects to pay for this position is $220,000 to $300,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."}],"apiVersion":"1"}