Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
As a Staff Machine Learning Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the models and agents used to make our product smarter and more capable. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.
Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues
Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles
Own the development of major initiatives in the AI/ML space
Are driven by impact and enjoy working on high-stakes, high-visibility projects
Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members
Thrive in cross-functional teams and enjoy building features alongside developers and product teams
Minimum 4+ years of professional experience with a MS/PhD degree in computer science, machine learning, or a related field
Minimum 6+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field
Demonstrated expertise building production-grade agentic systems and tools
You are comfortable writing production quality code (we use Python)
Expertise with deep learning frameworks (we use PyTorch)
Familiarity in deploying machine learning models at scale in production environments
Experience in writing technical documentation, mentoring, and presenting to technical audiences
Proven track record of owning a system, feature, or component, leading or collaborating with multiple engineers and teams
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $240,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAs a Staff Machine Learning Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the models and agents used to make our product smarter and more capable. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues\n\n - Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles\n\n - Own the development of major initiatives in the AI/ML space\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Are driven by impact and enjoy working on high-stakes, high-visibility projects\n\n - Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members\n\n - Thrive in cross-functional teams and enjoy building features alongside developers and product teams\n\n\n\n\nQUALIFICATIONS\n\n - Minimum 4+ years of professional experience with a MS/PhD degree in computer science, machine learning, or a related field\n\n - Minimum 6+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field\n\n - Demonstrated expertise building production-grade agentic systems and tools\n\n - You are comfortable writing production quality code (we use Python)\n\n - Expertise with deep learning frameworks (we use PyTorch)\n\n - Familiarity in deploying machine learning models at scale in production environments\n\n - Experience in writing technical documentation, mentoring, and presenting to technical audiences\n\n - Proven track record of owning a system, feature, or component, leading or collaborating with multiple engineers and teams\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $240,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"6eb8d5f2-977e-4ff4-bdbe-fccb8747b5d7","title":"Senior Software Engineer, AI","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2025-10-30T21:42:25.950+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/6eb8d5f2-977e-4ff4-bdbe-fccb8747b5d7","applyUrl":"https://jobs.ashbyhq.com/sentry/6eb8d5f2-977e-4ff4-bdbe-fccb8747b5d7/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
As a Senior Software Engineer on Sentry’s AI team, you’ll be directly responsible for developing the platform used by our debugging agents. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.
Build state-of-the-art agentic AI platforms to triage, debug, and solve real production issues
Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles
Own the development of major initiatives in the AI/ML space
Are driven by impact and enjoy working on high-stakes, high-visibility projects
Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members
Thrive in cross-functional teams and enjoy building features alongside developers and product teams
Minimum 5+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field
Demonstrated expertise building production-grade agentic systems and tools
You are comfortable writing production quality code (we use Python and Typescript)
Familiarity with deep learning frameworks (we use PyTorch)
Familiarity in deploying machine learning models at scale in production environments
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer on Sentry’s AI team, you’ll be directly responsible for developing the platform used by our debugging agents. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Build state-of-the-art agentic AI platforms to triage, debug, and solve real production issues\n\n - Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles\n\n - Own the development of major initiatives in the AI/ML space\n \n \n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Are driven by impact and enjoy working on high-stakes, high-visibility projects\n\n - Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members\n\n - Thrive in cross-functional teams and enjoy building features alongside developers and product teams\n \n \n\n\nQUALIFICATIONS\n\n - Minimum 5+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field\n\n - Demonstrated expertise building production-grade agentic systems and tools\n\n - You are comfortable writing production quality code (we use Python and Typescript)\n\n - Familiarity with deep learning frameworks (we use PyTorch)\n\n - Familiarity in deploying machine learning models at scale in production environments\n \n \n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"ee90f315-6ff3-4e63-a11d-1dcfa2a863b4","title":"Senior Software Engineer (iOS), SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2026-09-14T12:12:00.786+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/ee90f315-6ff3-4e63-a11d-1dcfa2a863b4","applyUrl":"https://jobs.ashbyhq.com/sentry/ee90f315-6ff3-4e63-a11d-1dcfa2a863b4/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
This is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts.
You'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team.
As the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI.
You will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges.
We're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment.
You will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work.
5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms, and ideally in SDK development and/or developer tooling
Deep experience developing for the iOS platform using Swift and Objective-C
A strong understanding of mobile architecture, patterns, and best practices
Experience leveraging AI-powered development tools to enhance productivity and code quality
Excellent written and spoken English communication skills
Well-organized with a high level of attention to detail and accuracy
You live in the Vienna area or are willing to relocate for this incredible opportunity
Knowledge of the app monitoring and observability space
Familiarity with low-level programming (C/C++)
A track record of maintaining or contributing to open-source libraries
Experience with other mobile platforms or frameworks (Android + Kotlin/Java, React Native + JavaScript/TypeScript, Flutter + Dart)
We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nREADY TO BUILD THE FUTURE OF MOBILE APP MONITORING?\n\nThis is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts.\n\nYou'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team.\n\n\n\n\nWHAT YOU WILL ACHIEVE IN THIS ROLE\n\nAs the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI.\n\nYou will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges.\n\n\n\n\nWHY YOU WILL LOVE THIS ROLE\n\nWe're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment.\n\nYou will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms, and ideally in SDK development and/or developer tooling\n\n - Deep experience developing for the iOS platform using Swift and Objective-C\n\n - A strong understanding of mobile architecture, patterns, and best practices\n\n - Experience leveraging AI-powered development tools to enhance productivity and code quality\n\n - Excellent written and spoken English communication skills\n\n - Well-organized with a high level of attention to detail and accuracy\n\n - You live in the Vienna area or are willing to relocate for this incredible opportunity\n\n\nBONUS POINTS\n\n - Knowledge of the app monitoring and observability space\n\n - Familiarity with low-level programming (C/C++)\n\n - A track record of maintaining or contributing to open-source libraries\n\n - Experience with other mobile platforms or frameworks (Android + Kotlin/Java, React Native + JavaScript/TypeScript, Flutter + Dart)\n\nWe are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.\n\nA successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"9889cf59-cd32-4aff-bff7-645bb1be4e14","title":"Solutions Engineer","department":"Sales ","team":"Sales ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2025-11-21T20:25:39.379+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/9889cf59-cd32-4aff-bff7-645bb1be4e14","applyUrl":"https://jobs.ashbyhq.com/sentry/9889cf59-cd32-4aff-bff7-645bb1be4e14/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:
Developers can effectively identify and resolve slowdowns and errors in their applications.
Development teams increase developer productivity and customer satisfaction.
Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.
Enjoy talking about technology and interfacing with engineers and engineering leaders.
Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.
Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).
Have a fast-paced, results-driven mindset.
Love developer tools, open-source, and/or all things software development life cycle!
3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
Please note- we're hiring a variety of levels so if you are interested but have less or more experience- please still apply!
Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
Possess excellent communication and presentation skills.
Problem solver, knowledgable, and can-doer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $140,000 to $190,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE:\n\nThe Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:\n\n - Developers can effectively identify and resolve slowdowns and errors in their applications.\n\n - Development teams increase developer productivity and customer satisfaction.\n \n \n\n\nIN THIS ROLE YOU WILL\n\n - Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.\n\n - Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).\n\n - Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices\n\n - Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.\n\n - Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.\n \n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders.\n\n - Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.\n\n - Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).\n\n - Have a fast-paced, results-driven mindset.\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n \n \n\n\nQUALIFICATIONS\n\n - 3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.\n \n - Please note- we're hiring a variety of levels so if you are interested but have less or more experience- please still apply!\n\n - Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.\n\n - Possess excellent communication and presentation skills.\n\n - Problem solver, knowledgable, and can-doer\n \n \n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $140,000 to $190,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"7ed2b263-3873-44c6-a730-2ca96100c58f","title":"Senior Developer Experience Engineer","department":"Marketing ","team":"Marketing ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2025-12-09T21:40:56.403+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/7ed2b263-3873-44c6-a730-2ca96100c58f","applyUrl":"https://jobs.ashbyhq.com/sentry/7ed2b263-3873-44c6-a730-2ca96100c58f/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Developer Experience team is growing in San Francisco! This is a hybrid role out of our main headquarters and must be based there. We’re looking for a hands-on builder with strong opinions on great developer docs.
Are you someone who loves tinkering with the newest features in your favorite products? Do you enjoy taking the next random JavaScript framework for a spin and figuring out how to make them tick? Does it especially irk you when the code snippets are wrong, or the only docs for a feature are on X? Developer Experience at Sentry lives in the intersection of shipping really cool products and getting developers set up to use them.
If you’re someone who is confident in partnering with Product and Engineering to test and ship the latest features, not afraid to jump in and go hands-on to solve problems for our biggest customers, and a good eye for what good docs looks like - this is a dream role.
Developer Experience at Sentry is a team of builders who are constantly looking for ways to make it easier for every developer to use Sentry. We engage with the challenges facing technical communities, to support developers, gather feedback, and help our product and engineering teams ship new capabilities.
An engineer in this role should be confident to “come with an answer,\" propose the product solutions, identify the content and/or execution plans and people to partner with, and go execute.
Attend and even host events and meetups in the developer community
Have a point of view and aren’t shy about expressing it. You get your energy from both knowing the latest trends and having a POV on which ones to ignore. Who’s working on something interesting, who influences the conversation, and who’s going to help drive the conversation forward - while linking all this back to the core problems that Sentry is solving
Build content that gets people excited to build their software alongside Sentry
Have an ear to the street. You get excited about gathering insights from users, the developer tool world, and what's currently happening in software development.
Ride side by side with Engineering, Product, Design, Sales Engineering, Business Ops, and nearly every function in Marketing from Comms to Product Marketing to develop the best content and great product narratives.
Are someone who loves taking new features for a spin, learning how they tick, and testing them against your own projects
Are an educator, a builder, and a human router. And you know that the best way to get people excited about your product is to show, not sell, through cool concepts, useful technical tutorials, and by bringing brilliant people together
Are a “meh… not bad” writer who understands how to tell a useful and relevant story in 30 words as well as weave together questions to panelists for 30 minutes
Get excited when you hear that your job is to do ⅓ of each: Educating through useful and timely content + building community through live and virtual gatherings + Being customer-to-product influence
Listen as much as you talk. And you know how to build a community organically by lifting up and promoting others.
5+ years as a developer and 3+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events
You have 3+ examples of technical educational content aimed for professional developers (e.g. tutorial, video series, blog series, course)
At least one example of your own dedicated blogs, forum or sites with a developer-focused audience and can speak to how you measured success and what promotional mechanisms you used to drive top of funnel visibility
At least one project using a common modern development language or framework
You have been an active member and contributor of technical communities, on any platform (e.g. Discord, Stack Overflow, Reddit, Twitter, TikTok)
Ability to prioritize competing opportunities and balance customer needs versus business priorities
Stellar written and verbal communication skills
A down-to-earth attitude, a good amount of humility, and dry sense of humor are a huge plus
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Developer Experience team is growing in San Francisco! This is a hybrid role out of our main headquarters and must be based there. We’re looking for a hands-on builder with strong opinions on great developer docs.\n\nAre you someone who loves tinkering with the newest features in your favorite products? Do you enjoy taking the next random JavaScript framework for a spin and figuring out how to make them tick? Does it especially irk you when the code snippets are wrong, or the only docs for a feature are on X? Developer Experience at Sentry lives in the intersection of shipping really cool products and getting developers set up to use them.\n\nIf you’re someone who is confident in partnering with Product and Engineering to test and ship the latest features, not afraid to jump in and go hands-on to solve problems for our biggest customers, and a good eye for what good docs looks like - this is a dream role.\n\nDeveloper Experience at Sentry is a team of builders who are constantly looking for ways to make it easier for every developer to use Sentry. We engage with the challenges facing technical communities, to support developers, gather feedback, and help our product and engineering teams ship new capabilities.\n\nAn engineer in this role should be confident to “come with an answer,\" propose the product solutions, identify the content and/or execution plans and people to partner with, and go execute.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Attend and even host events and meetups in the developer community\n\n - Have a point of view and aren’t shy about expressing it. You get your energy from both knowing the latest trends and having a POV on which ones to ignore. Who’s working on something interesting, who influences the conversation, and who’s going to help drive the conversation forward - while linking all this back to the core problems that Sentry is solving\n\n - Build content that gets people excited to build their software alongside Sentry\n\n - Have an ear to the street. You get excited about gathering insights from users, the developer tool world, and what's currently happening in software development.\n\n - Ride side by side with Engineering, Product, Design, Sales Engineering, Business Ops, and nearly every function in Marketing from Comms to Product Marketing to develop the best content and great product narratives.\n \n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are someone who loves taking new features for a spin, learning how they tick, and testing them against your own projects\n\n - Are an educator, a builder, and a human router. And you know that the best way to get people excited about your product is to show, not sell, through cool concepts, useful technical tutorials, and by bringing brilliant people together\n\n - Are a “meh… not bad” writer who understands how to tell a useful and relevant story in 30 words as well as weave together questions to panelists for 30 minutes\n\n - Get excited when you hear that your job is to do ⅓ of each: Educating through useful and timely content + building community through live and virtual gatherings + Being customer-to-product influence\n\n - Listen as much as you talk. And you know how to build a community organically by lifting up and promoting others.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years as a developer and 3+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events\n\n - You have 3+ examples of technical educational content aimed for professional developers (e.g. tutorial, video series, blog series, course)\n\n - At least one example of your own dedicated blogs, forum or sites with a developer-focused audience and can speak to how you measured success and what promotional mechanisms you used to drive top of funnel visibility\n\n - At least one project using a common modern development language or framework\n\n - You have been an active member and contributor of technical communities, on any platform (e.g. Discord, Stack Overflow, Reddit, Twitter, TikTok)\n\n - Ability to prioritize competing opportunities and balance customer needs versus business priorities\n\n - Stellar written and verbal communication skills\n\n - A down-to-earth attitude, a good amount of humility, and dry sense of humor are a huge plus\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"2cdc2ba7-8406-452a-b84f-d94d8e7a09bb","title":"Senior Solutions Engineer ","department":"Sales ","team":"Sales ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-09-04T03:45:26.021+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/2cdc2ba7-8406-452a-b84f-d94d8e7a09bb","applyUrl":"https://jobs.ashbyhq.com/sentry/2cdc2ba7-8406-452a-b84f-d94d8e7a09bb/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:
Developers can effectively identify and resolve slowdowns and errors in their applications.
Development teams increase developer productivity and customer satisfaction.
Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.
Enjoy talking about technology and interfacing with engineers and engineering leaders.
Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.
Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).
Have a fast-paced, results-driven mindset.
Love developer tools, open-source, and/or all things software development life cycle!
8+ years of experience, with some mixture being Software Engineering and Solutions Engineering/ImplementationB
Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
Possess excellent communication and presentation skills.
Problem solver, knowledgable, and can-doer
The salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE:\n\nThe Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:\n\n - Developers can effectively identify and resolve slowdowns and errors in their applications.\n\n - Development teams increase developer productivity and customer satisfaction.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.\n\n - Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).\n\n - Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices\n\n - Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.\n\n - Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders.\n\n - Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.\n\n - Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).\n\n - Have a fast-paced, results-driven mindset.\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\n\nQUALIFICATIONS\n\n - 8+ years of experience, with some mixture being Software Engineering and Solutions Engineering/ImplementationB \n\n - Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.\n\n - Possess excellent communication and presentation skills.\n\n - Problem solver, knowledgable, and can-doer\n\n\n\nThe salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"c736c27c-406d-43eb-8f88-bc7defb7ff32","title":"Senior Technical Customer Success Manager ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-01-29T01:35:35.060+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c736c27c-406d-43eb-8f88-bc7defb7ff32","applyUrl":"https://jobs.ashbyhq.com/sentry/c736c27c-406d-43eb-8f88-bc7defb7ff32/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.
You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.
This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.
Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.
Drive customer success and health through effective onboarding, adoption, value realization, and retention.
Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.
Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.
Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.
Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.
Enjoy talking about technology and interfacing with engineers and engineering leaders
Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals
Appreciate working on a variety of projects with customers from lots of different industries
Like being “in the middle of it all”, working across the organization to move the product forward
Have a fast-paced, results-driven mindset
Love developer tools, open-source, and/or all things software development life cycle!
This is a technical role combined with business skills. You have to have strong technical background to be successful in this role
BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role
Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms
Experience in working with complex, multi-divisional, multi-geographical customers
Impressive executive presence and communication abilities
Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)
You’re driven; no one needs to push you to excel; it’s just who you are
Passion for technology and being a part of a fast-growing SaaS company
Bonus qualifications
Past experience as a developer/devops
Extensive knowledge in application monitoring, Logs, Metrics, Traces
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE:\n\nSentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.\n\nYou’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\n\n\n\n\n\nIN THIS ROLE YOU WILL:\n\n - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.\n\n - Drive customer success and health through effective onboarding, adoption, value realization, and retention.\n\n - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.\n\n - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.\n\n - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.\n\n - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\n\nQUALIFICATIONS:\n\n - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role\n\n - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms\n\n - Experience in working with complex, multi-divisional, multi-geographical customers\n\n - Impressive executive presence and communication abilities\n\n - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)\n\n - You’re driven; no one needs to push you to excel; it’s just who you are\n\n - Passion for technology and being a part of a fast-growing SaaS company\n\nBonus qualifications\n\n - Past experience as a developer/devops\n\n - Extensive knowledge in application monitoring, Logs, Metrics, Traces\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"ee7542d4-f478-4aa0-8da9-3583845d8269","title":"Technical Enablement Director","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-08-28T21:49:08.502+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/ee7542d4-f478-4aa0-8da9-3583845d8269","applyUrl":"https://jobs.ashbyhq.com/sentry/ee7542d4-f478-4aa0-8da9-3583845d8269/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
About the role
Sentry is looking for a talented Technical Enablement Director to help drive usage and adoption of our platform through education and enablement. This position will be responsible for strategy, planning, and end-to-end execution of training and educational programs, both internal for our employees, and external for our customers and partners.
You are part product evangelist, part multimedia content producer, part teacher who loves to inspire and educate customers. You are a dynamic, thoughtful, creative professional who can translate technology with compelling stories, and uses analytical skills to drive continuous improvement.
You will partner closely with cross-functional stakeholders including Marketing, Product, Engineering, and Design. This is a uniquely strategic and operational role with a mix of both internal and external responsibilities.
This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience working with technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.
In this role you will:
Become a Sentry product expert: be intimately familiar all product capabilities, and how how customers are using the product
Own the Sentry University virtual learning platform: prepare the curriculum, build the different learning units, create the content, and manage the overall user experience
Create a comprehensive training strategy to enable our customers to quickly ramp on our platform, and accelerate their TTV
Build out and operationalize an engaging certification program for customers, partners, and employees.
Design and own all end-user training content that will be used by CSMs and SEs to deliver to our customers and prospects
Create and deliver an instructor-led training curriculum that would inspire customers to use our product, through virtual group training, and in-person workshops (when it’s safe to travel!)
Work in close partnership with sales and marketing to track progress of leads within the Sentry University
Collaborate with Product and Engineering to ensure the enablement materials are always up to date, continuously update as needed, and meet standards of company branding, messaging and design.
Develop programs and training materials to drive the onboarding and ongoing technical enablement of our technical customer facing teams for topics related to our space (logging, monitoring, cloud, etc).
Develop KPIs that measure adoption and effectiveness of the training programs.
You’ll love this job if you:
Enjoy talking about technology and interfacing with engineers and engineering leaders
Are looking to make an impact in the life of our customers through teaching them how use our product to achieve their business and technical goals
Appreciate working on a variety of projects with different stakeholders
Like being “in the middle of it all”, working across the organization to move the product forward
Have a fast-paced, results-driven mindset
Love developer tools, open-source, and/or all things software development life cycle
Qualifications
Strong knowledge in the application monitoring field
5+ year experience in technical training development and delivery
BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
Strong verbal and written communications skills with an ability to build rapport and credibility with technical and business audiences
Strong presentation skills
Significant experience working with customers and partners, both remotely and in person
Ability to think out of the box to develop structured training plans, actions, and measurable metrics
Experience leveraging various learning tools and media to provide optimal learning
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\nAbout the role\n\nSentry is looking for a talented Technical Enablement Director to help drive usage and adoption of our platform through education and enablement. This position will be responsible for strategy, planning, and end-to-end execution of training and educational programs, both internal for our employees, and external for our customers and partners.\n\nYou are part product evangelist, part multimedia content producer, part teacher who loves to inspire and educate customers. You are a dynamic, thoughtful, creative professional who can translate technology with compelling stories, and uses analytical skills to drive continuous improvement.\n\nYou will partner closely with cross-functional stakeholders including Marketing, Product, Engineering, and Design. This is a uniquely strategic and operational role with a mix of both internal and external responsibilities.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience working with technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\nIn this role you will:\n\n - Become a Sentry product expert: be intimately familiar all product capabilities, and how how customers are using the product\n\n - Own the Sentry University virtual learning platform: prepare the curriculum, build the different learning units, create the content, and manage the overall user experience\n\n - Create a comprehensive training strategy to enable our customers to quickly ramp on our platform, and accelerate their TTV\n\n - Build out and operationalize an engaging certification program for customers, partners, and employees.\n\n - Design and own all end-user training content that will be used by CSMs and SEs to deliver to our customers and prospects\n\n - Create and deliver an instructor-led training curriculum that would inspire customers to use our product, through virtual group training, and in-person workshops (when it’s safe to travel!)\n\n - Work in close partnership with sales and marketing to track progress of leads within the Sentry University\n\n - Collaborate with Product and Engineering to ensure the enablement materials are always up to date, continuously update as needed, and meet standards of company branding, messaging and design.\n\n - Develop programs and training materials to drive the onboarding and ongoing technical enablement of our technical customer facing teams for topics related to our space (logging, monitoring, cloud, etc).\n\n - Develop KPIs that measure adoption and effectiveness of the training programs.\n\nYou’ll love this job if you:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through teaching them how use our product to achieve their business and technical goals\n\n - Appreciate working on a variety of projects with different stakeholders\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle\n\nQualifications\n\n - Strong knowledge in the application monitoring field\n\n - 5+ year experience in technical training development and delivery\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - Strong verbal and written communications skills with an ability to build rapport and credibility with technical and business audiences\n\n - Strong presentation skills\n\n - Significant experience working with customers and partners, both remotely and in person\n\n - Ability to think out of the box to develop structured training plans, actions, and measurable metrics\n\n - Experience leveraging various learning tools and media to provide optimal learning\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"c3ed6481-f031-4fe9-a456-775b7b3d2eda","title":"Staff Software Engineer, Issues","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-03-31T16:05:16.370+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c3ed6481-f031-4fe9-a456-775b7b3d2eda","applyUrl":"https://jobs.ashbyhq.com/sentry/c3ed6481-f031-4fe9-a456-775b7b3d2eda/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.
As a Staff Software Engineer on the Issues team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.
You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.
Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.
Solve complex performance and scalability challenges.
Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.
Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.
Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.
Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.
Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.
Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.
10+ years in full-stack software engineering, ideally Python and Typescript
Expertise in domain modeling, distributed systems, data stores, message queues
Excellent written and verbal communication skills
Experience with PostgreSQL, ClickHouse, and Kafka is preferred
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE\n\nIssue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.\n\nAs a Staff Software Engineer on the Issues team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.\n\nYou'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.\n\n - Solve complex performance and scalability challenges.\n\n - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.\n\n - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.\n \n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.\n\n - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.\n\n - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.\n\n - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years in full-stack software engineering, ideally Python and Typescript\n\n - Expertise in domain modeling, distributed systems, data stores, message queues\n\n - Excellent written and verbal communication skills\n\n - Experience with PostgreSQL, ClickHouse, and Kafka is preferred\n \n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"68757804-a892-40ed-8ea7-f2d13500f29c","title":"Staff Software Engineer, Issues","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-03-31T16:05:30.004+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/68757804-a892-40ed-8ea7-f2d13500f29c","applyUrl":"https://jobs.ashbyhq.com/sentry/68757804-a892-40ed-8ea7-f2d13500f29c/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.
As a Staff Software Engineer on the Issues team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.
You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.
Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.
Solve complex performance and scalability challenges.
Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.
Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.
Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.
Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.
Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.
Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.
10+ years in full-stack software engineering, ideally Python and Typescript
Expertise in domain modeling, distributed systems, data stores, message queues
Excellent written and verbal communication skills
Experience with PostgreSQL, ClickHouse, and Kafka is preferred
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE\n\nIssue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.\n\nAs a Staff Software Engineer on the Issues team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.\n\nYou'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.\n\n - Solve complex performance and scalability challenges.\n\n - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.\n\n - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.\n \n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.\n\n - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.\n\n - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.\n\n - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years in full-stack software engineering, ideally Python and Typescript\n\n - Expertise in domain modeling, distributed systems, data stores, message queues\n\n - Excellent written and verbal communication skills\n\n - Experience with PostgreSQL, ClickHouse, and Kafka is preferred\n \n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"c8f08641-a748-44fd-80b9-d3283848606b","title":"Senior Technical Customer Success Manager ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-04-30T19:56:43.698+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c8f08641-a748-44fd-80b9-d3283848606b","applyUrl":"https://jobs.ashbyhq.com/sentry/c8f08641-a748-44fd-80b9-d3283848606b/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
About the role:
Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.
You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.
This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.
In this role you will:
Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.
Drive customer success and health through effective onboarding, adoption, value realization, and retention.
Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.
Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.
Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.
Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.
You’ll love this job if you:
Enjoy talking about technology and interfacing with engineers and engineering leaders
Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals
Appreciate working on a variety of projects with customers from lots of different industries
Like being “in the middle of it all”, working across the organization to move the product forward
Have a fast-paced, results-driven mindset
Love developer tools, open-source, and/or all things software development life cycle!
Qualifications
This is a technical role combined with business skills. You have to have strong technical background to be successful in this role
BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role
Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms
Experience in working with complex, multi-divisional, multi-geographical customers
Impressive executive presence and communication abilities
Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)
You’re driven; no one needs to push you to excel; it’s just who you are
Passion for technology and being a part of a fast-growing SaaS company
Bonus qualifications
Past experience as a developer/devops
Extensive knowledge in application monitoring, Logs, Metrics, Traces
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\nAbout the role:\n\nSentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.\n\nYou’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\n\n\n\n\nIn this role you will:\n\n - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.\n\n - Drive customer success and health through effective onboarding, adoption, value realization, and retention.\n\n - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.\n\n - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.\n\n - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.\n\n - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.\n\n\n\nYou’ll love this job if you:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\nQualifications\n\n - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role\n\n - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms\n\n - Experience in working with complex, multi-divisional, multi-geographical customers\n\n - Impressive executive presence and communication abilities\n\n - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)\n\n - You’re driven; no one needs to push you to excel; it’s just who you are\n\n - Passion for technology and being a part of a fast-growing SaaS company\n\nBonus qualifications\n\n - Past experience as a developer/devops\n\n - Extensive knowledge in application monitoring, Logs, Metrics, Traces\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"960b966a-849f-421f-8c75-72924f28293e","title":"Senior Technical Customer Success Manager ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"New York City, New York","secondaryLocations":[],"publishedAt":"2026-04-30T19:57:50.227+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/sentry/960b966a-849f-421f-8c75-72924f28293e","applyUrl":"https://jobs.ashbyhq.com/sentry/960b966a-849f-421f-8c75-72924f28293e/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
About the role:
Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.
You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.
This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.
In this role you will:
Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.
Drive customer success and health through effective onboarding, adoption, value realization, and retention.
Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.
Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.
Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.
Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.
You’ll love this job if you:
Enjoy talking about technology and interfacing with engineers and engineering leaders
Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals
Appreciate working on a variety of projects with customers from lots of different industries
Like being “in the middle of it all”, working across the organization to move the product forward
Have a fast-paced, results-driven mindset
Love developer tools, open-source, and/or all things software development life cycle!
Qualifications
This is a technical role combined with business skills. You have to have strong technical background to be successful in this role
BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role
Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms
Experience in working with complex, multi-divisional, multi-geographical customers
Impressive executive presence and communication abilities
Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)
You’re driven; no one needs to push you to excel; it’s just who you are
Passion for technology and being a part of a fast-growing SaaS company
Bonus qualifications
Past experience as a developer/devops
Extensive knowledge in application monitoring, Logs, Metrics, Traces
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\nAbout the role:\n\nSentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.\n\nYou’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\n\n\n\n\nIn this role you will:\n\n - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.\n\n - Drive customer success and health through effective onboarding, adoption, value realization, and retention.\n\n - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.\n\n - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.\n\n - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.\n\n - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.\n\n\n\nYou’ll love this job if you:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\nQualifications\n\n - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role\n\n - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms\n\n - Experience in working with complex, multi-divisional, multi-geographical customers\n\n - Impressive executive presence and communication abilities\n\n - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)\n\n - You’re driven; no one needs to push you to excel; it’s just who you are\n\n - Passion for technology and being a part of a fast-growing SaaS company\n\nBonus qualifications\n\n - Past experience as a developer/devops\n\n - Extensive knowledge in application monitoring, Logs, Metrics, Traces\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"1b63fc5e-ee6e-42b4-924c-a48836722cba","title":"Startups Marketing Lead","department":"Marketing ","team":"Marketing ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-05-27T22:59:11.483+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/1b63fc5e-ee6e-42b4-924c-a48836722cba","applyUrl":"https://jobs.ashbyhq.com/sentry/1b63fc5e-ee6e-42b4-924c-a48836722cba/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry already has a startup program: credits, partner deals with YC and a16z, a landing page with a terminal theme that developers actually think is cool. What we don't have is someone whose full-time job is making this program a real growth engine.
That's this role. You'll own startup marketing end-to-end: the partner ecosystem, the community presence, the acquisition programs, the brand in rooms full of founders and early engineers. You'll take what exists today and turn it into something that makes Sentry the default monitoring choice for every new company shipping code.
This role reports to the Head of Enterprise Marketing (yes, we get how this can be confusing, but she’s pretty cool) and works across Growth, Product Marketing, and DevEx. You'll have real autonomy to shape the strategy and build programs from scratch – but you'll also need to execute quickly, (kind of – we can explain more) measure what works, and kill what doesn't.
Build and scale startup partnerships. Expand relationships with accelerators, incubators, VC platforms, and startup deal aggregators. Make Sentry's credits program a no-brainer inclusion in every startup perks stack.
Own the startup acquisition funnel. Design programs that move early-stage companies from free plan → credits program → paid customers → expansion. Instrument everything so we know where the pipeline is and where it leaks.
Be Sentry's face in the startup ecosystem. Show up at demo days, founder events, and SF tech week. Build relationships with the people building the next generation of companies. Not because it's a line item, but because you're genuinely in that world.
Create content and campaigns for startup audiences. Founders and early engineers don't read whitepapers (we don’t write them either). Figure out what they do read, watch, and share, then put Sentry in front of them in a way that feels useful, not salesy.
Shape the startup program itself. Evolve the credits structure, trial experience, and onboarding for early-stage teams. Advocate for what startups actually need from Sentry's product and packaging.
Measure and report on the program's impact. Define KPIs that connect startup program activity to revenue outcomes – not vanity metrics.
You've built a startup marketing or partnerships program at a company that sells to developers or technical teams, and you did it from close to zero.
You're a growth marketer who also knows how to work a room. You can run a paid campaign and also have a genuine conversation with a founder at a YC demo day afterparty.
You think Sentry's startup help center page that says \"Open a DM to your best developer friend and type 'hey is Sentry good?'\" is the right energy for this audience.
You'd rather launch something scrappy on Monday than present a polished deck about it on Friday.
Your career path has a few unexpected turns in it, and you think that makes you better at this job, not worse.
4–7 years in marketing, growth, or partnerships, with significant time spent working with or inside early-stage startups
Experience building programs from scratch – not inheriting and optimizing, but actually standing something up
Track record of working across growth, brand, community, and partnerships (not just one lane)
Familiarity with the developer tools or B2B SaaS ecosystem
Experience managing partner relationships (accelerators, VCs, deal platforms) and getting real results from them
Bonus: you came to marketing from somewhere unexpected – operations, policy, legal, engineering, and it gives you a different lens on the work
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry already has a startup program: credits, partner deals with YC and a16z, a landing page with a terminal theme that developers actually think is cool. What we don't have is someone whose full-time job is making this program a real growth engine.\n\nThat's this role. You'll own startup marketing end-to-end: the partner ecosystem, the community presence, the acquisition programs, the brand in rooms full of founders and early engineers. You'll take what exists today and turn it into something that makes Sentry the default monitoring choice for every new company shipping code.\n\nThis role reports to the Head of Enterprise Marketing (yes, we get how this can be confusing, but she’s pretty cool) and works across Growth, Product Marketing, and DevEx. You'll have real autonomy to shape the strategy and build programs from scratch – but you'll also need to execute quickly, (kind of – we can explain more) measure what works, and kill what doesn't.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Build and scale startup partnerships. Expand relationships with accelerators, incubators, VC platforms, and startup deal aggregators. Make Sentry's credits program a no-brainer inclusion in every startup perks stack.\n\n - Own the startup acquisition funnel. Design programs that move early-stage companies from free plan → credits program → paid customers → expansion. Instrument everything so we know where the pipeline is and where it leaks.\n\n - Be Sentry's face in the startup ecosystem. Show up at demo days, founder events, and SF tech week. Build relationships with the people building the next generation of companies. Not because it's a line item, but because you're genuinely in that world.\n\n - Create content and campaigns for startup audiences. Founders and early engineers don't read whitepapers (we don’t write them either). Figure out what they do read, watch, and share, then put Sentry in front of them in a way that feels useful, not salesy.\n\n - Shape the startup program itself. Evolve the credits structure, trial experience, and onboarding for early-stage teams. Advocate for what startups actually need from Sentry's product and packaging.\n\n - Measure and report on the program's impact. Define KPIs that connect startup program activity to revenue outcomes – not vanity metrics.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - You've built a startup marketing or partnerships program at a company that sells to developers or technical teams, and you did it from close to zero.\n\n - You're a growth marketer who also knows how to work a room. You can run a paid campaign and also have a genuine conversation with a founder at a YC demo day afterparty.\n\n - You think Sentry's startup help center page that says \"Open a DM to your best developer friend and type 'hey is Sentry good?'\" is the right energy for this audience.\n\n - You'd rather launch something scrappy on Monday than present a polished deck about it on Friday.\n\n - Your career path has a few unexpected turns in it, and you think that makes you better at this job, not worse.\n\n\n\n\nQUALIFICATIONS\n\n - 4–7 years in marketing, growth, or partnerships, with significant time spent working with or inside early-stage startups\n\n - Experience building programs from scratch – not inheriting and optimizing, but actually standing something up\n\n - Track record of working across growth, brand, community, and partnerships (not just one lane)\n\n - Familiarity with the developer tools or B2B SaaS ecosystem\n\n - Experience managing partner relationships (accelerators, VCs, deal platforms) and getting real results from them\n\n - Bonus: you came to marketing from somewhere unexpected – operations, policy, legal, engineering, and it gives you a different lens on the work\n\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"bc431cdf-7f32-4b9f-ac3e-9b0f660e6eb2","title":"Senior Technical Support Engineer","department":"Support","team":"Support","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-09-30T23:47:55.344+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/bc431cdf-7f32-4b9f-ac3e-9b0f660e6eb2","applyUrl":"https://jobs.ashbyhq.com/sentry/bc431cdf-7f32-4b9f-ac3e-9b0f660e6eb2/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.
Master the Sentry Ecosystem & Support Elite Developers
Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.
The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"
You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.
AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.
Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE\n\nAt Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.\n\nWe are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.\n\nSentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nMaster the Sentry Ecosystem & Support Elite Developers\n\n - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.\n\n - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.\n\n - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.\n\n - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.\n\nEngineer Agentic Operations (The Scaling Engine)\n\n - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.\n\n - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.\n\n - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.\n\n - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"\n\n\n\n\nYOU’LL LOVE THIS JOB IF\n\n - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.\n\n - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon\n\n - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.\n\n - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.\n\n\n\n\nQUALIFICATIONS\n\n - 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.\n\n - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.\n\n - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.\n\n - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.\n\n - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.\n\n\nBONUS QUALIFICATIONS\n\n - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.\n\n - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"889f98a2-07dd-4e7c-9682-3f137c57dc88","title":"Technical Support Engineer","department":"Support","team":"Support","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-06-10T21:29:46.889+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/889f98a2-07dd-4e7c-9682-3f137c57dc88","applyUrl":"https://jobs.ashbyhq.com/sentry/889f98a2-07dd-4e7c-9682-3f137c57dc88/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.
Master the Sentry Ecosystem & Support Elite Developers
Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.
The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"
You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.
AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.
Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE\n\nAt Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.\n\nWe are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.\n\nSentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nMaster the Sentry Ecosystem & Support Elite Developers\n\n - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.\n\n - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.\n\n - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.\n\n - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.\n\nEngineer Agentic Operations (The Scaling Engine)\n\n - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.\n\n - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.\n\n - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.\n\n - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"\n\n\n\n\nYOU’LL LOVE THIS JOB IF\n\n - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.\n\n - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon\n\n - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.\n\n - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.\n\n\n\n\nQUALIFICATIONS\n\n - 4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.\n\n - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.\n\n - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.\n\n - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.\n\n - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.\n\n\nBONUS QUALIFICATIONS\n\n - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.\n\n - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"9b7ba790-75d1-404c-bf9f-c3776179f7f2","title":"Engineering Manager, Billing Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-10-09T21:58:06.412+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/9b7ba790-75d1-404c-bf9f-c3776179f7f2","applyUrl":"https://jobs.ashbyhq.com/sentry/9b7ba790-75d1-404c-bf9f-c3776179f7f2/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.
As an Engineering Manager, you’ll lead a team of engineers owning critical workflows such as checkout and invoicing, while also developing new features to help customers manage their spend growth. In this role, you’ll partner across the organization to ensure our customers redeem everything Sentry has to offer and budget for future expansion.
Strategic Planning & Roadmap: Define and drive the team's roadmap. Align team goals with organizational objectives and contribute to the overall platform strategy.
Technical Guidance & Operational Excellence: Provide technical leadership and guidance on complex distributed systems and design. Ensure the team is proactively identifying areas for improvement.
Cross-functional Collaboration: Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions.
Team Leadership & Development: Lead, mentor, and grow a team of talented engineers, including Staff-level engineers. Build a culture of technical excellence, collaboration, continuous learning, and innovation within the team.
Communication & Reporting: Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations.
Are a product and platform-minded leader who enjoys distributed systems and software architecture problems. You regard Product and Design as your peers, seeking collaboration when determining product outcomes and technical priorities for the team. You’re comfortable managing delivery and shaping direction.
Have high agency and like to own your outcomes, including defining where Billing needs to be in 6 - 12 months, and translating that into team bets and priorities.
Enjoy leveraging your technical background to inform and validate the team’s decisions.
Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions.
Love to foster career growth, finding opportunities for team members to stretch and excel.
Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces.
Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration.
Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly.
Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates.
5+ years professional engineering experience, preferably with Python, JavaScript/TypeScript or similar.
2+ years of engineering management experience.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $240,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE TEAM\n\nThe Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.\n\nAs an Engineering Manager, you’ll lead a team of engineers owning critical workflows such as checkout and invoicing, while also developing new features to help customers manage their spend growth. In this role, you’ll partner across the organization to ensure our customers redeem everything Sentry has to offer and budget for future expansion.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Strategic Planning & Roadmap: Define and drive the team's roadmap. Align team goals with organizational objectives and contribute to the overall platform strategy.\n\n - Technical Guidance & Operational Excellence: Provide technical leadership and guidance on complex distributed systems and design. Ensure the team is proactively identifying areas for improvement.\n\n - Cross-functional Collaboration: Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions.\n\n - Team Leadership & Development: Lead, mentor, and grow a team of talented engineers, including Staff-level engineers. Build a culture of technical excellence, collaboration, continuous learning, and innovation within the team.\n\n - Communication & Reporting: Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations.\n \n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a product and platform-minded leader who enjoys distributed systems and software architecture problems. You regard Product and Design as your peers, seeking collaboration when determining product outcomes and technical priorities for the team. You’re comfortable managing delivery and shaping direction.\n\n - Have high agency and like to own your outcomes, including defining where Billing needs to be in 6 - 12 months, and translating that into team bets and priorities.\n\n - Enjoy leveraging your technical background to inform and validate the team’s decisions.\n\n - Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions.\n\n - Love to foster career growth, finding opportunities for team members to stretch and excel.\n \n \n\n\nQUALIFICATIONS\n\n - Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces.\n\n - Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration.\n\n - Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly.\n\n - Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates.\n\n - 5+ years professional engineering experience, preferably with Python, JavaScript/TypeScript or similar.\n\n - 2+ years of engineering management experience.\n\n\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $240,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"f7b4f37b-4293-433d-910e-9033bf10d6d4","title":"Senior Software Engineer, Billing Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-10-09T21:58:40.279+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/f7b4f37b-4293-433d-910e-9033bf10d6d4","applyUrl":"https://jobs.ashbyhq.com/sentry/f7b4f37b-4293-433d-910e-9033bf10d6d4/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.
As a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.
You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.
You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.
You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.
Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.
Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.
Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.
Built or significantly improved systems with high-stakes accuracy requirements.
Mentored engineers through ambiguous, high-stakes projects.
Operated services where reliability includes uptime and also financial correctness.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $215,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE TEAM\n\nThe Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.\n\n \n\n - You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.\n\n - You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.\n\n - You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.\n\n - Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.\n\n - Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.\n\n\n\n\nTO THRIVE IN THIS ROLE, YOU HAVE\n\n - Built or significantly improved systems with high-stakes accuracy requirements.\n\n - Mentored engineers through ambiguous, high-stakes projects.\n\n - Operated services where reliability includes uptime and also financial correctness.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $215,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"26c3535f-fcaa-4419-8272-43faa00582f1","title":"Senior Software Engineer, Billing Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-10-09T21:58:56.212+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/26c3535f-fcaa-4419-8272-43faa00582f1","applyUrl":"https://jobs.ashbyhq.com/sentry/26c3535f-fcaa-4419-8272-43faa00582f1/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.
As a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.
You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.
You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.
You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.
Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.
Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.
Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.
Built or significantly improved systems with high-stakes accuracy requirements.
Mentored engineers through ambiguous, high-stakes projects.
Operated services where reliability includes uptime and also financial correctness.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $227,000 to $420,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE TEAM\n\nThe Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.\n\n \n\n - You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.\n\n - You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.\n\n - You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.\n\n - Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.\n\n - Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.\n\n\n\n\nTO THRIVE IN THIS ROLE, YOU HAVE\n\n - Built or significantly improved systems with high-stakes accuracy requirements.\n\n - Mentored engineers through ambiguous, high-stakes projects.\n\n - Operated services where reliability includes uptime and also financial correctness.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $227,000 to $420,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"6ce36964-7052-4c18-9497-68dd42c29cba","title":"Sales Engineer","department":"Sales ","team":"Sales ","employmentType":"FullTime","location":"Amsterdam, Netherlands","secondaryLocations":[],"publishedAt":"2026-08-03T08:20:56.979+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Netherlands","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/6ce36964-7052-4c18-9497-68dd42c29cba","applyUrl":"https://jobs.ashbyhq.com/sentry/6ce36964-7052-4c18-9497-68dd42c29cba/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful.
You'll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day, that looks like:
Bring technical expertise to customer demos, trials, implementations, and tickets
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: \"how-to\" articles and/or videos on specific functionality of the product)
Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption
Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product
Attend conferences on occasion, speaking with prospects that visit our booth
Enjoy talking about technology and interfacing with engineers and engineering leaders
Appreciate working on a variety of projects with customers from lots of different industries
Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable collateral/documents, etc.)
Like being \"in the middle of it all,\" working across the organization to move the product forward
Love developer tools, open-source, and/or all things software development life cycle
3+ years as a Sales Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects, presenting solutions, and/or working with customers
Hands-on experience working with programming languages including JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, PHP, etc.
Understanding of sales processes in a high transaction sales environment
Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects
Excellent communication and presentation skills
Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required
Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) is a plus
BS Degree in Engineering (preferably Computer Science/Engineering) is a plus
The base salary range that Sentry reasonably expects to pay for this position is €91,000 to €124,000 + a 80/20 variable. This is a multi-level role and compensation will be determined based on experience and leveling. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nYou'll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day, that looks like:\n\n - Bring technical expertise to customer demos, trials, implementations, and tickets\n\n - Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: \"how-to\" articles and/or videos on specific functionality of the product)\n\n - Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption\n\n - Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product\n\n - Attend conferences on occasion, speaking with prospects that visit our booth\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable collateral/documents, etc.)\n\n - Like being \"in the middle of it all,\" working across the organization to move the product forward\n\n - Love developer tools, open-source, and/or all things software development life cycle\n\n\n\n\nQUALIFICATIONS\n\n - 3+ years as a Sales Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects, presenting solutions, and/or working with customers\n\n - Hands-on experience working with programming languages including JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, PHP, etc.\n\n - Understanding of sales processes in a high transaction sales environment\n\n - Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects\n\n - Excellent communication and presentation skills\n\n - Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required\n\n - Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) is a plus\n\n - BS Degree in Engineering (preferably Computer Science/Engineering) is a plus\n\n\n\nThe base salary range that Sentry reasonably expects to pay for this position is €91,000 to €124,000 + a 80/20 variable. This is a multi-level role and compensation will be determined based on experience and leveling. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"befec0ef-0e90-4b30-a02a-c47094090957","title":"Revenue Operations Analyst","department":"Sales ","team":"Sales ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-08-11T16:43:30.493+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/befec0ef-0e90-4b30-a02a-c47094090957","applyUrl":"https://jobs.ashbyhq.com/sentry/befec0ef-0e90-4b30-a02a-c47094090957/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry's Revenue Operations team is built around three pillars — Analytics, GTM Technology, and Deal Desk — and we're hiring a Revenue Operations Analyst who will work across all three. This isn't a role where you sit at the end of the sales process waiting for deals to land in your queue. We want someone who is curious about why deals are structured the way they are, who spots inefficiencies before anyone else does, and who sees our CPQ and Salesforce environment as a system to be improved, not just operated.
Roughly half your time will be deal desk ownership while the other half is the broader rev ops surface area — process design, systems and tooling, reporting and insights, and the cross-functional projects that keep sales, finance, and marketing running off the same playbook. Across both, your mandate is the same: reduce friction, automate the routine, and make more of the work self-service for reps.
This role is an opportunity to grow into a deep operator and systems thinker. If you're someone who thrives on bringing order to chaos, who gets excited about eliminating the manual step that shouldn't exist in the first place, this is the job.
Own Deal Desk - end-to-end processing of deals — including quote creation, discount review, order form generation, and approval routing — with minimal escalation and fast turnaround.
Become an expert in our CPQ system and Salesforce integration– not just as a user, but as a critical voice for what should change. Document pain points, propose solutions, and work alongside our GTM Tech team to drive improvements.
Help design and implement self-service guardrails and automation that reduce the volume of deals requiring manual Deal Desk intervention, working toward a future where reps can handle standard deals entirely on their own.
Build and maintain deal desk playbooks, approval matrices, and process documentation that create consistency and reduce re-review.
Support pricing updates by ensuring that changes are reflected accurately and promptly in CPQ, and flagging downstream impacts before they become problems for sales.
Identify patterns across deal data — approval rates, exception types, deal velocity — and surface insights that inform policy and pricing decisions.
Get frustrated by manual work that could be automated, and do something about it.
Can hold your own in a conversation with a sales rep pushing for a discount and with a systems engineer asking why a workflow is configured a certain way.
Like operating with autonomy while staying tightly coordinated with a small team.
Enjoy making things simple — the kind of simple that takes real work to build.
Believe that a good deal desk shouldn't be a bottleneck; it should make deals go faster.
Are energized by a company that is actively re-imagining processes as GTM technology is being re-invented. You want to be part of shaping what comes next, not just inheriting the status quo.
5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or a closely related function at a B2B SaaS company.
Hands-on experience with CPQ tools (Dealhub, Salesforce CPQ, MonetizeNow or similar) and a clear understanding of how quoting logic, product catalogs, and approval workflows are configured.
Comfortable in Salesforce; you know your way around objects, fields, and reports, and you can have a productive conversation with a Salesforce admin about what needs to change.
Experience handling the full deal lifecycle: quoting, redlines, order forms, and booking.
Strong analytical instincts, you can build a model or a report to answer a question, and you know which questions are worth asking.
A demonstrated habit of improving the processes you inherit, not just executing them.
Experience using AI tooling (Copilot, ChatGPT, or purpose-built RevOps tools) to accelerate deal review, summarization, or exception routing.
Familiarity with SaaS pricing models including usage-based, ramped, or multi-product structures.
Experience supporting both new business and renewal motions with an understanding of why clean separation of roles matters.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry's Revenue Operations team is built around three pillars — Analytics, GTM Technology, and Deal Desk — and we're hiring a Revenue Operations Analyst who will work across all three. This isn't a role where you sit at the end of the sales process waiting for deals to land in your queue. We want someone who is curious about why deals are structured the way they are, who spots inefficiencies before anyone else does, and who sees our CPQ and Salesforce environment as a system to be improved, not just operated.\n\nRoughly half your time will be deal desk ownership while the other half is the broader rev ops surface area — process design, systems and tooling, reporting and insights, and the cross-functional projects that keep sales, finance, and marketing running off the same playbook. Across both, your mandate is the same: reduce friction, automate the routine, and make more of the work self-service for reps.\n\nThis role is an opportunity to grow into a deep operator and systems thinker. If you're someone who thrives on bringing order to chaos, who gets excited about eliminating the manual step that shouldn't exist in the first place, this is the job.\n\n \n \n\n\nIN THIS ROLE YOU WILL\n\n - Own Deal Desk - end-to-end processing of deals — including quote creation, discount review, order form generation, and approval routing — with minimal escalation and fast turnaround.\n\n - Become an expert in our CPQ system and Salesforce integration– not just as a user, but as a critical voice for what should change. Document pain points, propose solutions, and work alongside our GTM Tech team to drive improvements.\n\n - Help design and implement self-service guardrails and automation that reduce the volume of deals requiring manual Deal Desk intervention, working toward a future where reps can handle standard deals entirely on their own.\n\n - Build and maintain deal desk playbooks, approval matrices, and process documentation that create consistency and reduce re-review.\n\n - Support pricing updates by ensuring that changes are reflected accurately and promptly in CPQ, and flagging downstream impacts before they become problems for sales.\n\n - Identify patterns across deal data — approval rates, exception types, deal velocity — and surface insights that inform policy and pricing decisions.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Get frustrated by manual work that could be automated, and do something about it.\n\n - Can hold your own in a conversation with a sales rep pushing for a discount and with a systems engineer asking why a workflow is configured a certain way.\n\n - Like operating with autonomy while staying tightly coordinated with a small team.\n\n - Enjoy making things simple — the kind of simple that takes real work to build.\n\n - Believe that a good deal desk shouldn't be a bottleneck; it should make deals go faster.\n\n - Are energized by a company that is actively re-imagining processes as GTM technology is being re-invented. You want to be part of shaping what comes next, not just inheriting the status quo.\n\n \n\n\nQUALIFICATIONS\n\n - 5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or a closely related function at a B2B SaaS company.\n\n - Hands-on experience with CPQ tools (Dealhub, Salesforce CPQ, MonetizeNow or similar) and a clear understanding of how quoting logic, product catalogs, and approval workflows are configured.\n\n - Comfortable in Salesforce; you know your way around objects, fields, and reports, and you can have a productive conversation with a Salesforce admin about what needs to change.\n\n - Experience handling the full deal lifecycle: quoting, redlines, order forms, and booking.\n\n - Strong analytical instincts, you can build a model or a report to answer a question, and you know which questions are worth asking.\n\n - A demonstrated habit of improving the processes you inherit, not just executing them.\n\n - Experience using AI tooling (Copilot, ChatGPT, or purpose-built RevOps tools) to accelerate deal review, summarization, or exception routing.\n\n\nNICE TO HAVE\n\n - Familiarity with SaaS pricing models including usage-based, ramped, or multi-product structures.\n\n - Experience supporting both new business and renewal motions with an understanding of why clean separation of roles matters.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"c00e77f5-bd58-49da-b4a8-3b6249529747","title":"Staff Software Engineer, AI Developer Tooling","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-10-04T03:45:38.493+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c00e77f5-bd58-49da-b4a8-3b6249529747","applyUrl":"https://jobs.ashbyhq.com/sentry/c00e77f5-bd58-49da-b4a8-3b6249529747/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
You’ll own AI-assisted coding within Sentry’s Platform Engineering organization, building the systems and workflows AI coding agents need to contribute reliably to our codebase. Your work will span engineering teams, with Developer Infrastructure as your home base.
Your first focus will be making internal developer systems accessible to agents. Many workflows currently depend on human interaction through a UI. You’ll identify the most valuable gaps, expose those capabilities through APIs, and connect tools such as Claude Code to complete development workflows.
From there, you’ll improve the quality of AI-generated pull requests and automate recurring engineering work, including dependency upgrades, minor bug fixes, and maintenance. You’ll build the context and execution environment agents need: relevant repository information, tools and permissions, state management, tests, logs, recovery mechanisms, and evaluations.
You’ll partner with engineers across Sentry to understand where agents succeed, where they fail, and which changes improve the development process. This role combines technical direction with hands-on implementation, from choosing the problems to solve through building, measuring, and improving the solutions.
This role is based in San Francisco, with three days per week in the office to work closely with Platform teams and engineering leadership.
Set priorities for AI-assisted development at Sentry, using engineer feedback and workflow data to identify where agents would provide the most value.
Make internal developer systems accessible through APIs and build integrations enabling agents to complete workflows across those systems.
Build context systems and agent execution tooling, including tool access, permissions, checkpoints, retries, and logging.
Develop automated checks, evaluations, and feedback loops to improve the correctness, maintainability, and review readiness of AI-generated pull requests.
Automate recurring work such as security dependency upgrades, minor bug fixes, and routine maintenance.
Improve supporting developer workflows, including issue triage and CI/CD, where they limit agent effectiveness or create repetitive work for engineers.
Lead changes across engineering teams, build agreement on priorities, and measure whether the tools reduce manual work and improve delivery.
You’ve used AI coding agents on real development work and have informed views on their strengths, limitations, and failure modes.
You bring structure to ambiguous problems, choose a practical starting point, and follow through on delivery.
You move comfortably between infrastructure, backend systems, and developer tooling.
You know when to build, integrate an existing tool, involve another team, or stop work with limited value.
You combine data with direct feedback from engineers to assess whether a solution improves their work.
You explain technical tradeoffs clearly and build alignment across teams and senior leadership.
10+ years of software engineering experience, including hands-on ownership of production systems.
Experience building developer tools, infrastructure, or automation used by engineering teams, such as CI/CD systems, internal APIs, code review tooling, or agent workflows.
Hands-on experience using AI coding tools and agents, with an understanding of how context, tool access, and validation affect their output. Prior machine learning experience is not required.
Strong software engineering and system design fundamentals, including experience building reliable integrations across systems.
A track record of leading cross-team technical initiatives from problem definition through implementation and adoption.
Clear written and verbal communication, including explaining technical decisions and recommendations to senior engineering leaders.
Experience building agent harnesses, context systems, evaluations, or automated pull request workflows.
Experience with code review tooling, static analysis, or automated testing.
Experience measuring and improving developer experience or engineering productivity.
Experience with large-scale distributed systems or monolith decomposition.
Public contributions to developer tooling or AI-assisted development projects.
The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nYou’ll own AI-assisted coding within Sentry’s Platform Engineering organization, building the systems and workflows AI coding agents need to contribute reliably to our codebase. Your work will span engineering teams, with Developer Infrastructure as your home base.\n\n\n\nYour first focus will be making internal developer systems accessible to agents. Many workflows currently depend on human interaction through a UI. You’ll identify the most valuable gaps, expose those capabilities through APIs, and connect tools such as Claude Code to complete development workflows.\n\n\n\nFrom there, you’ll improve the quality of AI-generated pull requests and automate recurring engineering work, including dependency upgrades, minor bug fixes, and maintenance. You’ll build the context and execution environment agents need: relevant repository information, tools and permissions, state management, tests, logs, recovery mechanisms, and evaluations.\n\n\n\nYou’ll partner with engineers across Sentry to understand where agents succeed, where they fail, and which changes improve the development process. This role combines technical direction with hands-on implementation, from choosing the problems to solve through building, measuring, and improving the solutions.\n\n\n\nThis role is based in San Francisco, with three days per week in the office to work closely with Platform teams and engineering leadership.\n\n\n\n\nWHAT YOU’LL DO\n\n - Set priorities for AI-assisted development at Sentry, using engineer feedback and workflow data to identify where agents would provide the most value.\n\n - Make internal developer systems accessible through APIs and build integrations enabling agents to complete workflows across those systems.\n\n - Build context systems and agent execution tooling, including tool access, permissions, checkpoints, retries, and logging.\n\n - Develop automated checks, evaluations, and feedback loops to improve the correctness, maintainability, and review readiness of AI-generated pull requests.\n\n - Automate recurring work such as security dependency upgrades, minor bug fixes, and routine maintenance.\n\n - Improve supporting developer workflows, including issue triage and CI/CD, where they limit agent effectiveness or create repetitive work for engineers.\n\n - Lead changes across engineering teams, build agreement on priorities, and measure whether the tools reduce manual work and improve delivery.\n\n\n\n\nHOW YOU WORK\n\n - You’ve used AI coding agents on real development work and have informed views on their strengths, limitations, and failure modes.\n\n - You bring structure to ambiguous problems, choose a practical starting point, and follow through on delivery.\n\n - You move comfortably between infrastructure, backend systems, and developer tooling.\n\n - You know when to build, integrate an existing tool, involve another team, or stop work with limited value.\n\n - You combine data with direct feedback from engineers to assess whether a solution improves their work.\n\n - You explain technical tradeoffs clearly and build alignment across teams and senior leadership.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years of software engineering experience, including hands-on ownership of production systems.\n\n - Experience building developer tools, infrastructure, or automation used by engineering teams, such as CI/CD systems, internal APIs, code review tooling, or agent workflows.\n\n - Hands-on experience using AI coding tools and agents, with an understanding of how context, tool access, and validation affect their output. Prior machine learning experience is not required.\n\n - Strong software engineering and system design fundamentals, including experience building reliable integrations across systems.\n\n - A track record of leading cross-team technical initiatives from problem definition through implementation and adoption.\n\n - Clear written and verbal communication, including explaining technical decisions and recommendations to senior engineering leaders.\n\n\n\n\nNICE TO HAVE\n\n - Experience building agent harnesses, context systems, evaluations, or automated pull request workflows.\n\n - Experience with code review tooling, static analysis, or automated testing.\n\n - Experience measuring and improving developer experience or engineering productivity.\n\n - Experience with large-scale distributed systems or monolith decomposition.\n\n - Public contributions to developer tooling or AI-assisted development projects.\n\n\n\nThe base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"6a973e19-6736-4973-8a87-043fcbcd553e","title":"Senior Product Manager, Mobile","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2026-08-25T15:41:44.354+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/6a973e19-6736-4973-8a87-043fcbcd553e","applyUrl":"https://jobs.ashbyhq.com/sentry/6a973e19-6736-4973-8a87-043fcbcd553e/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
At Sentry, our Mobile team builds the next generation of observability tools for developers worldwide — processing over a billion events every single day. We're looking for a technical Senior Product Manager, Mobile to bring clarity and context to the team and help us create a delightful Sentry experience for mobile developers across the globe.
At Sentry, product managers, engineers, and engineering managers work together to help shape the roadmap and decide what to build next – with the engineering manager ultimately owning the decision. Your role will be to make sure the team deeply understands its users, the market, and how the product performs in the real world, including where it delights and where it creates friction, so the right decisions happen naturally. This position reports to the Director of Engineering..
Turn scattered signal into clear context: Build and run a system that continuously gathers insight from everywhere it lives — users, customers, GitHub, our own product data, and the wider market (competitors, ecosystem trends, and industry shifts) — and turn it into well-framed problems, opportunities, and tradeoffs that inform the Mobile roadmap and guide prioritization. Draw out the people closest to customers (Sales, Support, Solutions) who are often acutely aware of the features we're missing, especially the ones about to cause customer churn
Be the developer's voice: Talk to developers and engineering leaders on a steady cadence, represent them when internal decisions get made, test ideas quickly and cheaply before committing engineering, and use what you learn to keep us aligned on the top priorities for this persona
Elevate the end-to-end mobile developer experience: Together with the Engineering Manager & Mobile engineers you will influence and improve the full user journey, from catching and surfacing a mobile issue in Sentry to resolving it automatically — across native (iOS, Android) and cross-platform (React Native, Flutter, KMP) developers alike
Connect the dots and build trust: Partner closely not just with the engineering team, but also various internal stakeholders across the company — earning trust over time by delivering on your commitments and communicating clearly with people inside and outside the company
Use AI to go faster and deeper: Apply strong judgment about where AI adds real leverage in discovery, synthesis, and analysis, and build it into repeatable systems rather than one-off prompts
Measure outcomes, not output: Commit to measurable objectives tied to real customer and business value, track the metrics that matter across usage and revenue, and turn what you see into hypotheses and action
Are relentlessly curious about users: you love talking to developers and customers, digging into data, structuring what you learn, and turning it into sharp hypotheses, problems, and bets
Genuinely care about developer experience: you love mobile platforms and sweat the details of a great end-to-end UX
Are technical enough to earn developers' trust: you know how software gets built, because you built or still build mobile applications yourself
Are a high-agency self-starter who organizes their own work: you don't wait to be told what to do — you find the problems that matter and bring them to a solution
Lead through context & collaboration, not control: energized by making a team smarter and letting them own priorities, rather than dictating the roadmap yourself
3+ years experience as a Mobile developer — you don’t solely rely on empathy when representing this persona, but speak from your own experience as well
5+ years as a Product Manager, ideally with B2B SaaS and observability products for mobile platforms — backed by a background in mobile software engineering (Apple, Android, React Native, Flutter, etc.)
Experience talking to customers directly and running continuous product discovery — you let evidence, not opinion, shape decisions
Strong business and product judgment with an affinity for data and metrics — you turn signals into clear hypotheses and actions
Excellent written and spoken communication, and a track record of driving outcomes through influence rather than authority — building alignment with engineering teams and business stakeholders through evidence and a clear narrative
Fluent with AI in your daily workflow — you use it to work faster and sharper across your PM craft, and know where it doesn't help
You live in the Vienna area or are willing to relocate
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.
We are obliged by law to quote the minimum wage of EUR €64,554,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV).
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAt Sentry, our Mobile team builds the next generation of observability tools for developers worldwide — processing over a billion events every single day. We're looking for a technical Senior Product Manager, Mobile to bring clarity and context to the team and help us create a delightful Sentry experience for mobile developers across the globe.\n\nAt Sentry, product managers, engineers, and engineering managers work together to help shape the roadmap and decide what to build next – with the engineering manager ultimately owning the decision. Your role will be to make sure the team deeply understands its users, the market, and how the product performs in the real world, including where it delights and where it creates friction, so the right decisions happen naturally. This position reports to the Director of Engineering..\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Turn scattered signal into clear context: Build and run a system that continuously gathers insight from everywhere it lives — users, customers, GitHub, our own product data, and the wider market (competitors, ecosystem trends, and industry shifts) — and turn it into well-framed problems, opportunities, and tradeoffs that inform the Mobile roadmap and guide prioritization. Draw out the people closest to customers (Sales, Support, Solutions) who are often acutely aware of the features we're missing, especially the ones about to cause customer churn\n\n - Be the developer's voice: Talk to developers and engineering leaders on a steady cadence, represent them when internal decisions get made, test ideas quickly and cheaply before committing engineering, and use what you learn to keep us aligned on the top priorities for this persona\n\n - Elevate the end-to-end mobile developer experience: Together with the Engineering Manager & Mobile engineers you will influence and improve the full user journey, from catching and surfacing a mobile issue in Sentry to resolving it automatically — across native (iOS, Android) and cross-platform (React Native, Flutter, KMP) developers alike\n\n - Connect the dots and build trust: Partner closely not just with the engineering team, but also various internal stakeholders across the company — earning trust over time by delivering on your commitments and communicating clearly with people inside and outside the company\n\n - Use AI to go faster and deeper: Apply strong judgment about where AI adds real leverage in discovery, synthesis, and analysis, and build it into repeatable systems rather than one-off prompts\n\n - Measure outcomes, not output: Commit to measurable objectives tied to real customer and business value, track the metrics that matter across usage and revenue, and turn what you see into hypotheses and action\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are relentlessly curious about users: you love talking to developers and customers, digging into data, structuring what you learn, and turning it into sharp hypotheses, problems, and bets\n\n - Genuinely care about developer experience: you love mobile platforms and sweat the details of a great end-to-end UX\n\n - Are technical enough to earn developers' trust: you know how software gets built, because you built or still build mobile applications yourself\n\n - Are a high-agency self-starter who organizes their own work: you don't wait to be told what to do — you find the problems that matter and bring them to a solution\n\n - Lead through context & collaboration, not control: energized by making a team smarter and letting them own priorities, rather than dictating the roadmap yourself\n\n\n\n\nQUALIFICATIONS\n\n - 3+ years experience as a Mobile developer — you don’t solely rely on empathy when representing this persona, but speak from your own experience as well\n\n - 5+ years as a Product Manager, ideally with B2B SaaS and observability products for mobile platforms — backed by a background in mobile software engineering (Apple, Android, React Native, Flutter, etc.)\n\n - Experience talking to customers directly and running continuous product discovery — you let evidence, not opinion, shape decisions\n\n - Strong business and product judgment with an affinity for data and metrics — you turn signals into clear hypotheses and actions\n\n - Excellent written and spoken communication, and a track record of driving outcomes through influence rather than authority — building alignment with engineering teams and business stakeholders through evidence and a clear narrative\n\n - Fluent with AI in your daily workflow — you use it to work faster and sharper across your PM craft, and know where it doesn't help\n\n - You live in the Vienna area or are willing to relocate\n\n\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.\n\n\n\nWe are obliged by law to quote the minimum wage of EUR €64,554,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). \n\nA successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"52276d75-dab7-473d-8a56-2417c35104f7","title":"Editorial Lead","department":"Marketing ","team":"Marketing ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-08-27T16:19:36.972+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/52276d75-dab7-473d-8a56-2417c35104f7","applyUrl":"https://jobs.ashbyhq.com/sentry/52276d75-dab7-473d-8a56-2417c35104f7/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry's blog, newsletter, and content programs need an owner — someone who can walk into ambiguity, decide what needs to exist, and just start making it happen. This is a self-starter role in the truest sense: no one is handing you a content calendar and asking you to fill it in, you're the one building the calendar.
You should be quick with a draft and quicker to ship it — bias to action over polished process. You're technically savvy enough to keep up with a developer audience and write about our product credibly (or make an exec sound like they wrote it themselves). And you're proactive: you see the narrative before anyone asks you to go find it.
You'll work collaboratively with Growth, Comms, PMM, and DevEx, with real ownership and editorial judgment to know what's worth writing and what isn't.
Co-lead blog strategy. Partner closely with Growth to run the editorial calendar, and scale the program by focusing on creating thought leadership, customer and employer brand content to create a robust narrative driven editorial program in collaboration with comms, devex and product marketing.
Oversee the quality itself. Be the last line of defense on quality and prose — every post should read like it came from the same sharp, confident voice.
Track the industry and get us into the conversation. Know what's trending in the developer and infrastructure world before it's obvious, and turn that into content that puts Sentry in the room. Collaborate with Comms and Marketing to push those narratives forward.
Content partner for the exec team. Collaborate closely with core execs to support content development.
Run the monthly newsletter. Write, publish, and optimize it — pulling in blog content, thought leadership, events, and social moments — and keep the quality and voice consistent every single month.
Lead premium content. Help drive the content aspect of data reports, ebooks, and case studies alongside the broader campaign team, and support PMM/Enterprise in crafting customer stories.
You'd rather ship a good draft today than a perfect one next week.
You've run an editorial calendar or blog program before and know what “DRI” actually means in practice — nobody's chasing you for updates because you're already three steps ahead.
You can write fast, in different voices, without losing your own editorial standards.
You understand the technical audience you're writing for — SDKs, error monitoring, observability, whatever the buzzword of the week is — well enough to write about it without embarrassing yourself.
You see a trending conversation and already have three ideas for how Sentry should show up in it, before anyone asks.
Experience owning an editorial calendar, blog, or content program at a B2B or developer-focused company
Strong writing and editing chops — able to write fast without sacrificing quality
Comfortable ghostwriting for executives and adapting tone and voice across audiences
Experience running a newsletter — writing, publishing, and iterating based on performance
Familiarity with the developer tools, infrastructure, or software space
Track record of self-directed execution — you don't need a lot of oversight to move fast
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry's blog, newsletter, and content programs need an owner — someone who can walk into ambiguity, decide what needs to exist, and just start making it happen. This is a self-starter role in the truest sense: no one is handing you a content calendar and asking you to fill it in, you're the one building the calendar.\n\nYou should be quick with a draft and quicker to ship it — bias to action over polished process. You're technically savvy enough to keep up with a developer audience and write about our product credibly (or make an exec sound like they wrote it themselves). And you're proactive: you see the narrative before anyone asks you to go find it.\n\nYou'll work collaboratively with Growth, Comms, PMM, and DevEx, with real ownership and editorial judgment to know what's worth writing and what isn't.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Co-lead blog strategy. Partner closely with Growth to run the editorial calendar, and scale the program by focusing on creating thought leadership, customer and employer brand content to create a robust narrative driven editorial program in collaboration with comms, devex and product marketing.\n\n - Oversee the quality itself. Be the last line of defense on quality and prose — every post should read like it came from the same sharp, confident voice.\n\n - Track the industry and get us into the conversation. Know what's trending in the developer and infrastructure world before it's obvious, and turn that into content that puts Sentry in the room. Collaborate with Comms and Marketing to push those narratives forward.\n\n - Content partner for the exec team. Collaborate closely with core execs to support content development.\n\n - Run the monthly newsletter. Write, publish, and optimize it — pulling in blog content, thought leadership, events, and social moments — and keep the quality and voice consistent every single month.\n\n - Lead premium content. Help drive the content aspect of data reports, ebooks, and case studies alongside the broader campaign team, and support PMM/Enterprise in crafting customer stories.\n \n \n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - You'd rather ship a good draft today than a perfect one next week.\n\n - You've run an editorial calendar or blog program before and know what “DRI” actually means in practice — nobody's chasing you for updates because you're already three steps ahead.\n\n - You can write fast, in different voices, without losing your own editorial standards.\n\n - You understand the technical audience you're writing for — SDKs, error monitoring, observability, whatever the buzzword of the week is — well enough to write about it without embarrassing yourself.\n\n - You see a trending conversation and already have three ideas for how Sentry should show up in it, before anyone asks.\n \n \n\n\nQUALIFICATIONS\n\n - Experience owning an editorial calendar, blog, or content program at a B2B or developer-focused company\n\n - Strong writing and editing chops — able to write fast without sacrificing quality\n\n - Comfortable ghostwriting for executives and adapting tone and voice across audiences\n\n - Experience running a newsletter — writing, publishing, and iterating based on performance\n\n - Familiarity with the developer tools, infrastructure, or software space\n\n - Track record of self-directed execution — you don't need a lot of oversight to move fast\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"dc1e73a4-3cb8-4269-82b5-fdc6495b7e83","title":"Security Engineer, Application Security","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-08-26T21:50:00.847+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/dc1e73a4-3cb8-4269-82b5-fdc6495b7e83","applyUrl":"https://jobs.ashbyhq.com/sentry/dc1e73a4-3cb8-4269-82b5-fdc6495b7e83/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.
Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate.
Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program.
Advocate for secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.
Validate and reproduce application and infrastructure security findings. Scanning, manual testing, and supporting penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.
Help evaluate and respond to emerging threats relevant to application security at Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you grow into shaping how security gets done across a fast-moving engineering organization.
Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.
Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
2-5 years of industry experience designing, building, or securing complex applications and cloud systems
Degree in Computer Science or a related field, equivalent training, or professional experience
Hands-on experience with several of the following: security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs
Experienced and comfortable programming in at least one language, and able to read and reason about code in Python, Typescript, Go, or Rust
Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and an understanding of how those technologies are secured (cloud networking, IAM, etc.)
A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $200,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.\n\nAs a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.\n\n \n\n\nIN THIS ROLE, YOU WILL\n\n - Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate.\n\n - Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program.\n\n - Advocate for secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.\n\n - Validate and reproduce application and infrastructure security findings. Scanning, manual testing, and supporting penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.\n\n - Help evaluate and respond to emerging threats relevant to application security at Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.\n\n \n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you grow into shaping how security gets done across a fast-moving engineering organization.\n\n - Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.\n\n - Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.\n\n - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.\n\n - Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.\n\n \n\n\nQUALIFICATIONS\n\n - 2-5 years of industry experience designing, building, or securing complex applications and cloud systems\n\n - Degree in Computer Science or a related field, equivalent training, or professional experience\n\n - Hands-on experience with several of the following: security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs\n\n - Experienced and comfortable programming in at least one language, and able to read and reason about code in Python, Typescript, Go, or Rust\n\n - Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and an understanding of how those technologies are secured (cloud networking, IAM, etc.)\n\n - A collaborative approach to problem solving paired with strong written and verbal communication\n\n \n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.\n\n \n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $200,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"ac1cb3c4-5408-4912-8591-eea2a84480b7","title":"Security Engineer, Detection & Response","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-08-26T21:50:28.092+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/ac1cb3c4-5408-4912-8591-eea2a84480b7","applyUrl":"https://jobs.ashbyhq.com/sentry/ac1cb3c4-5408-4912-8591-eea2a84480b7/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
We take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more.
You'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges.
Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orchestration automation.
Perform investigations, and contribute to security incident response. You will assist and contribute to a breadth of incident types, or Sentry and our customers.
Contribute to, maintain, and operate identity and access management systems. Access management is a critical component of our security program.
Have a lot of opportunity to grow and learn across many security domains. We are a highly cross-functional team and you will have opportunities to touch adjacent security projects spanning appsec, infrasec, governance, and privacy.
Research, identify, and respond to emerging threats relevant to Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you protect a fast-moving engineering organization.
Get excited when something new lands on your desk, be it an interesting breach, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than make a noisy reactive solution which requires manual triage.
Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
2-5 years of industry experience in a detection and response, corporate security, or generalist security engineering role
Degree in Computer Science or a related field, equivalent training, or professional experience
Hands-on experience with several of the following: alert triage, detection tuning and writing, detection-as-code, security log ingestion, investigations and security incident response, identity and access management (IAM), phishing response, user access reviews, managing endpoint detection and response tooling
Experienced and comfortable programing in at least one language (Python preferred) and comfortable using agentic development workflows
Familiarity with operating distributed cloud technology (AWS, CICD, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and experience with corporate (SSO, SAML, IAM) and defensive security tooling (EDR, SIEM, CNAPP, ZTNA, etc.)
A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $200,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.\n\nWe take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more.\n\nYou'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orchestration automation.\n\n - Perform investigations, and contribute to security incident response. You will assist and contribute to a breadth of incident types, or Sentry and our customers.\n\n - Contribute to, maintain, and operate identity and access management systems. Access management is a critical component of our security program.\n\n - Have a lot of opportunity to grow and learn across many security domains. We are a highly cross-functional team and you will have opportunities to touch adjacent security projects spanning appsec, infrasec, governance, and privacy.\n\n - Research, identify, and respond to emerging threats relevant to Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.\n\n\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you protect a fast-moving engineering organization.\n\n - Get excited when something new lands on your desk, be it an interesting breach, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.\n\n - Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.\n\n - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than make a noisy reactive solution which requires manual triage.\n\n - Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.\n\n\n\n\nQUALIFICATIONS\n\n - 2-5 years of industry experience in a detection and response, corporate security, or generalist security engineering role\n\n - Degree in Computer Science or a related field, equivalent training, or professional experience\n\n - Hands-on experience with several of the following: alert triage, detection tuning and writing, detection-as-code, security log ingestion, investigations and security incident response, identity and access management (IAM), phishing response, user access reviews, managing endpoint detection and response tooling\n\n - Experienced and comfortable programing in at least one language (Python preferred) and comfortable using agentic development workflows\n\n - Familiarity with operating distributed cloud technology (AWS, CICD, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and experience with corporate (SSO, SAML, IAM) and defensive security tooling (EDR, SIEM, CNAPP, ZTNA, etc.)\n\n - A collaborative approach to problem solving paired with strong written and verbal communication\n\n\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $200,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"67f20449-6b01-4cfa-92ca-bace58c10684","title":"Security Engineer, Application Security","department":"Security","team":"Security","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-08-26T21:50:09.157+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/67f20449-6b01-4cfa-92ca-bace58c10684","applyUrl":"https://jobs.ashbyhq.com/sentry/67f20449-6b01-4cfa-92ca-bace58c10684/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.
Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate.
Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program.
Advocate for secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.
Validate and reproduce application and infrastructure security findings. Scanning, manual testing, and supporting penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.
Help evaluate and respond to emerging threats relevant to application security at Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you grow into shaping how security gets done across a fast-moving engineering organization.
Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.
Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
2-5 years of industry experience designing, building, or securing complex applications and cloud systems
Degree in Computer Science or a related field, equivalent training, or professional experience
Hands-on experience with several of the following: security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs
Experienced and comfortable programming in at least one language, and able to read and reason about code in Python, Typescript, Go, or Rust
Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and an understanding of how those technologies are secured (cloud networking, IAM, etc.)
A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $200,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.\n\nAs a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.\n\n \n\n\nIN THIS ROLE, YOU WILL\n\n - Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate.\n\n - Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program.\n\n - Advocate for secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.\n\n - Validate and reproduce application and infrastructure security findings. Scanning, manual testing, and supporting penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.\n\n - Help evaluate and respond to emerging threats relevant to application security at Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.\n\n \n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you grow into shaping how security gets done across a fast-moving engineering organization.\n\n - Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.\n\n - Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.\n\n - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.\n\n - Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.\n\n \n\n\nQUALIFICATIONS\n\n - 2-5 years of industry experience designing, building, or securing complex applications and cloud systems\n\n - Degree in Computer Science or a related field, equivalent training, or professional experience\n\n - Hands-on experience with several of the following: security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs\n\n - Experienced and comfortable programming in at least one language, and able to read and reason about code in Python, Typescript, Go, or Rust\n\n - Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and an understanding of how those technologies are secured (cloud networking, IAM, etc.)\n\n - A collaborative approach to problem solving paired with strong written and verbal communication\n\n \n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.\n\n \n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $200,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"ac8fd540-f3a2-4306-b52c-195fdbd2b998","title":"Security Engineer, Detection & Response","department":"Security","team":"Security","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-08-26T21:50:52.300+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/ac8fd540-f3a2-4306-b52c-195fdbd2b998","applyUrl":"https://jobs.ashbyhq.com/sentry/ac8fd540-f3a2-4306-b52c-195fdbd2b998/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
We take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more.
You'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges.
Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orchestration automation.
Perform investigations, and contribute to security incident response. You will assist and contribute to a breadth of incident types, or Sentry and our customers.
Contribute to, maintain, and operate identity and access management systems. Access management is a critical component of our security program.
Have a lot of opportunity to grow and learn across many security domains. We are a highly cross-functional team and you will have opportunities to touch adjacent security projects spanning appsec, infrasec, governance, and privacy.
Research, identify, and respond to emerging threats relevant to Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you protect a fast-moving engineering organization.
Get excited when something new lands on your desk, be it an interesting breach, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than make a noisy reactive solution which requires manual triage.
Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
2-5 years of industry experience in a detection and response, corporate security, or generalist security engineering role
Degree in Computer Science or a related field, equivalent training, or professional experience
Hands-on experience with several of the following: alert triage, detection tuning and writing, detection-as-code, security log ingestion, investigations and security incident response, identity and access management (IAM), phishing response, user access reviews, managing endpoint detection and response tooling
Experienced and comfortable programing in at least one language (Python preferred) and comfortable using agentic development workflows
Familiarity with operating distributed cloud technology (AWS, CICD, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and experience with corporate (SSO, SAML, IAM) and defensive security tooling (EDR, SIEM, CNAPP, ZTNA, etc.)
A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $200,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.\n\nWe take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more.\n\nYou'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orchestration automation.\n\n - Perform investigations, and contribute to security incident response. You will assist and contribute to a breadth of incident types, or Sentry and our customers.\n\n - Contribute to, maintain, and operate identity and access management systems. Access management is a critical component of our security program.\n\n - Have a lot of opportunity to grow and learn across many security domains. We are a highly cross-functional team and you will have opportunities to touch adjacent security projects spanning appsec, infrasec, governance, and privacy.\n\n - Research, identify, and respond to emerging threats relevant to Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.\n\n\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you protect a fast-moving engineering organization.\n\n - Get excited when something new lands on your desk, be it an interesting breach, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.\n\n - Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.\n\n - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than make a noisy reactive solution which requires manual triage.\n\n - Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.\n\n\n\n\nQUALIFICATIONS\n\n - 2-5 years of industry experience in a detection and response, corporate security, or generalist security engineering role\n\n - Degree in Computer Science or a related field, equivalent training, or professional experience\n\n - Hands-on experience with several of the following: alert triage, detection tuning and writing, detection-as-code, security log ingestion, investigations and security incident response, identity and access management (IAM), phishing response, user access reviews, managing endpoint detection and response tooling\n\n - Experienced and comfortable programing in at least one language (Python preferred) and comfortable using agentic development workflows\n\n - Familiarity with operating distributed cloud technology (AWS, CICD, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and experience with corporate (SSO, SAML, IAM) and defensive security tooling (EDR, SIEM, CNAPP, ZTNA, etc.)\n\n - A collaborative approach to problem solving paired with strong written and verbal communication\n\n\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $200,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"4067f08e-5229-4af4-9028-a7c69d3791d0","title":"Director, FP&A","department":"G&A","team":"G&A","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-09-08T21:38:31.298+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/4067f08e-5229-4af4-9028-a7c69d3791d0","applyUrl":"https://jobs.ashbyhq.com/sentry/4067f08e-5229-4af4-9028-a7c69d3791d0/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
At Sentry, Finance plays a critical role in helping the company understand where we are, where we're going, and how to make better decisions along the way.
We are looking for a Director of FP&A to build and own the core financial planning and operating rhythms for the company. You will lead company-wide forecasting and planning, management and Board reporting, headcount planning, and FP&A's partnership with Accounting during the close. You will also be a senior business partner to leaders across Sentry, helping translate company strategy into financial plans and operating decisions.
This is a hands-on leadership role. Many of the processes you will own are being rebuilt, so we're looking for someone who has designed great FP&A processes—not just inherited and operated them. You'll be expected to get into the details, build where necessary, and quickly develop enough context and trust to run your areas with a high degree of independence.
You will report to the VP of Finance & Strategy and manage an FP&A Manager focused on company spend, including cloud and AI infrastructure costs.
Own Sentry's company-wide forecasting, annual planning, and long-range planning processes, including the consolidated financial model and corporate roll-up.
Build a clear and repeatable operating cadence around forecasts, budget-to-actual performance, variance analysis, and communication of financial results.
Partner closely with Accounting during the monthly and quarterly close, providing accrual inputs, budget-to-actual analysis, and variance explanations while Accounting retains ownership of close execution and the integrity of the books.
Own company-wide headcount planning and forecasting, working closely with People and functional leaders to maintain an accurate view of hiring plans, compensation, and workforce investment.
Lead the financial component of Board and executive reporting, turning company performance and underlying drivers into clear, decision-ready materials.
Serve as a trusted finance partner to leaders across the company, helping them understand their businesses, evaluate tradeoffs, and make better resource-allocation decisions.
Oversee Sentry's approach to cost management, including the FP&A Manager's work on cloud, AI infrastructure, vendor, and other major areas of company spend.
Improve the systems, models, reporting, and data infrastructure that support FP&A, eliminating unnecessary manual work and increasing the speed and quality of decision-making.
Build strong working relationships across Finance, Accounting, People, Engineering, and the rest of Sentry so that financial planning is integrated into how the company operates rather than treated as a separate finance exercise.
Raise the quality bar for FP&A as Sentry continues to grow, identifying what should be standardized, automated, redesigned, or added over time.
Are a self-sufficient builder who enjoys taking an ambiguous or underdeveloped process, creating structure around it, and making it work.
Like being close to the details but know how to pull up and communicate what matters to executives.
Believe great FP&A is as much about business partnership and judgment as it is about building models.
Enjoy creating simple, durable processes rather than adding complexity or bureaucracy.
Have high standards for accuracy and analytical rigor, but know when 90% today is more useful than 100% a week from now.
Want meaningful ownership and are comfortable operating with a high degree of independence in a fast-moving environment.
8+ years of progressive FP&A experience, including leading planning/forecasting processes end to end; prior people-management experience preferred.
Demonstrated experience designing or rebuilding elements of an FP&A/planning function — not just operating within one that already exists.
Experience partnering with an accounting/controller function on close (BvA, accruals, variance analysis) without owning transactional accounting.
Experience with NetSuite, Looker (or a comparable BI tool), and a modern planning/EPM platform (e.g. Adaptive Planning, Planful, Pigment, or Vareto); advanced Excel/Google Sheets.
Experience building and presenting exec-level materials.
MBA or CPA a plus, not required.
Not sure you meet every qualification? We encourage you to apply anyway. We're interested in people who are excited about the opportunity, have demonstrated an ability to learn quickly, drive change, and want to help us build a great finance function.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAt Sentry, Finance plays a critical role in helping the company understand where we are, where we're going, and how to make better decisions along the way.\n\nWe are looking for a Director of FP&A to build and own the core financial planning and operating rhythms for the company. You will lead company-wide forecasting and planning, management and Board reporting, headcount planning, and FP&A's partnership with Accounting during the close. You will also be a senior business partner to leaders across Sentry, helping translate company strategy into financial plans and operating decisions.\n\nThis is a hands-on leadership role. Many of the processes you will own are being rebuilt, so we're looking for someone who has designed great FP&A processes—not just inherited and operated them. You'll be expected to get into the details, build where necessary, and quickly develop enough context and trust to run your areas with a high degree of independence.\n\nYou will report to the VP of Finance & Strategy and manage an FP&A Manager focused on company spend, including cloud and AI infrastructure costs.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Own Sentry's company-wide forecasting, annual planning, and long-range planning processes, including the consolidated financial model and corporate roll-up.\n\n - Build a clear and repeatable operating cadence around forecasts, budget-to-actual performance, variance analysis, and communication of financial results.\n\n - Partner closely with Accounting during the monthly and quarterly close, providing accrual inputs, budget-to-actual analysis, and variance explanations while Accounting retains ownership of close execution and the integrity of the books.\n\n - Own company-wide headcount planning and forecasting, working closely with People and functional leaders to maintain an accurate view of hiring plans, compensation, and workforce investment.\n\n - Lead the financial component of Board and executive reporting, turning company performance and underlying drivers into clear, decision-ready materials.\n\n - Serve as a trusted finance partner to leaders across the company, helping them understand their businesses, evaluate tradeoffs, and make better resource-allocation decisions.\n\n - Oversee Sentry's approach to cost management, including the FP&A Manager's work on cloud, AI infrastructure, vendor, and other major areas of company spend.\n\n - Improve the systems, models, reporting, and data infrastructure that support FP&A, eliminating unnecessary manual work and increasing the speed and quality of decision-making.\n\n - Build strong working relationships across Finance, Accounting, People, Engineering, and the rest of Sentry so that financial planning is integrated into how the company operates rather than treated as a separate finance exercise.\n\n - Raise the quality bar for FP&A as Sentry continues to grow, identifying what should be standardized, automated, redesigned, or added over time.\n \n \n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Are a self-sufficient builder who enjoys taking an ambiguous or underdeveloped process, creating structure around it, and making it work.\n\n - Like being close to the details but know how to pull up and communicate what matters to executives.\n\n - Believe great FP&A is as much about business partnership and judgment as it is about building models.\n\n - Enjoy creating simple, durable processes rather than adding complexity or bureaucracy.\n\n - Have high standards for accuracy and analytical rigor, but know when 90% today is more useful than 100% a week from now.\n\n - Want meaningful ownership and are comfortable operating with a high degree of independence in a fast-moving environment.\n \n \n\n\nQUALIFICATIONS\n\n - 8+ years of progressive FP&A experience, including leading planning/forecasting processes end to end; prior people-management experience preferred.\n\n - Demonstrated experience designing or rebuilding elements of an FP&A/planning function — not just operating within one that already exists.\n\n - Experience partnering with an accounting/controller function on close (BvA, accruals, variance analysis) without owning transactional accounting.\n\n - Experience with NetSuite, Looker (or a comparable BI tool), and a modern planning/EPM platform (e.g. Adaptive Planning, Planful, Pigment, or Vareto); advanced Excel/Google Sheets.\n\n - Experience building and presenting exec-level materials.\n\n - MBA or CPA a plus, not required.\n\nNot sure you meet every qualification? We encourage you to apply anyway. We're interested in people who are excited about the opportunity, have demonstrated an ability to learn quickly, drive change, and want to help us build a great finance function.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"8ecd25a9-3f0d-4225-8452-60a3b855c771","title":"FP&A Manager","department":"G&A","team":"G&A","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-09-03T21:20:45.382+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/8ecd25a9-3f0d-4225-8452-60a3b855c771","applyUrl":"https://jobs.ashbyhq.com/sentry/8ecd25a9-3f0d-4225-8452-60a3b855c771/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
At Sentry, Finance plays a critical role in helping the company understand where we're investing, what we're getting in return, and where we can operate more effectively.
We are looking for an FP&A Manager who will help build Sentry's FP&A function while focusing on establishing best-in-class FinOps practices. You'll partner across the business on forecasting and financial analysis, with a significant focus on cloud infrastructure, AI costs, vendor spend, and other areas where better financial visibility can translate directly into better decisions.
You will be expected to understand the economics behind our infrastructure, build the financial models and reporting needed to manage it, identify meaningful opportunities, and work with Engineering and other partners to turn those insights into action.
You'll also operate as a generalist FP&A partner and play an important role in building the processes, models, and operating rhythms that Finance will use as Sentry grows.
You will report to the Director of FP&A.
Own forecasting, reporting, and financial analysis for significant areas of Sentry's operations, with particular emphasis on cloud infrastructure, AI-related spend, software, vendors, and other major cost categories.
Partner closely with Engineering and infrastructure leaders to understand the drivers of cloud and AI spend, translate technical consumption into financial forecasts, and identify opportunities to improve unit economics and gross margin.
Develop reporting that makes cloud and infrastructure costs understandable and actionable, including trends, cost allocation, unit costs, utilization economics, commitments, and significant variances.
Help evaluate cloud commitments, reserved capacity, vendor agreements, and other commercial decisions by modeling their financial implications and tradeoffs.
Build and operate a scalable company-wide expense-management process that gives budget owners clear visibility into their spend, forecasts, and accountability.
Partner with functional leaders on budgets, forecasts, business cases, and ongoing financial performance.
Support monthly and quarterly reporting, including budget-to-actual analysis, variance explanations, forecast updates, and accrual inputs in partnership with Accounting.
Support company-wide planning, headcount forecasting, management reporting, and other corporate FP&A work alongside the Director of FP&A.
Develop models and analyses to answer important business questions, particularly around efficiency, cost structure, gross margin, and resource allocation.
Identify opportunities to automate reporting, improve source data, and replace manual or fragmented finance processes with scalable ones.
Work cross-functionally with Accounting, Engineering, Procurement and business leaders to ensure financial information leads to action rather than simply producing another report.
Are a self-starter who likes owning a problem from messy data through recommendation and implementation.
Get genuinely interested in understanding why a cost moves rather than simply reporting that it moved.
Enjoy working with technical partners and can translate infrastructure or product concepts into financial drivers.
Like building processes, models, and reporting from scratch and making them simpler each time they run.
Have strong financial instincts but aren't afraid to get into large or imperfect datasets to find the answer.
Are comfortable moving between detailed cost analysis and broader company FP&A work.
Know that good cost management is about helping teams make smarter tradeoffs—not simply telling them to spend less.
Are comfortable with the pace, ambiguity, and ownership that comes with a growing company.
5+ years of experience in FP&A, strategic finance, corporate finance, technology finance, or a related analytical finance role.
Experience owning budgets, forecasts, budget-to-actual analysis, and financial partnership with business leaders.
Demonstrated experience building or materially improving financial models, planning processes, cost-management processes, or business-partnering cadences.
Experience analyzing cloud infrastructure, hosting, AI/LLM, or other usage-driven costs is strongly preferred. Direct FinOps experience is a plus but is not required.
Experience with BI tools such as Looker, Tableau, or similar platforms.
Experience with NetSuite and modern FP&A or spend-management platforms is a plus.
Familiarity with FinOps concepts including cost allocation, showback/chargeback, commitments, and cloud cost optimization is a plus; FinOps Certified Practitioner or similar training is welcome but not required.
Strong communication and business-partnering skills, particularly the ability to explain financial concepts to non-finance audiences and turn analysis into action.
Not sure you meet every qualification? We encourage you to apply anyway. We're interested in people who are excited about the opportunity, have demonstrated an ability to learn quickly, drive change, and want to help us build a great finance function.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAt Sentry, Finance plays a critical role in helping the company understand where we're investing, what we're getting in return, and where we can operate more effectively.\n\nWe are looking for an FP&A Manager who will help build Sentry's FP&A function while focusing on establishing best-in-class FinOps practices. You'll partner across the business on forecasting and financial analysis, with a significant focus on cloud infrastructure, AI costs, vendor spend, and other areas where better financial visibility can translate directly into better decisions.\n\nYou will be expected to understand the economics behind our infrastructure, build the financial models and reporting needed to manage it, identify meaningful opportunities, and work with Engineering and other partners to turn those insights into action.\n\nYou'll also operate as a generalist FP&A partner and play an important role in building the processes, models, and operating rhythms that Finance will use as Sentry grows.\n\nYou will report to the Director of FP&A.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Own forecasting, reporting, and financial analysis for significant areas of Sentry's operations, with particular emphasis on cloud infrastructure, AI-related spend, software, vendors, and other major cost categories.\n\n - Partner closely with Engineering and infrastructure leaders to understand the drivers of cloud and AI spend, translate technical consumption into financial forecasts, and identify opportunities to improve unit economics and gross margin.\n\n - Develop reporting that makes cloud and infrastructure costs understandable and actionable, including trends, cost allocation, unit costs, utilization economics, commitments, and significant variances.\n\n - Help evaluate cloud commitments, reserved capacity, vendor agreements, and other commercial decisions by modeling their financial implications and tradeoffs.\n\n - Build and operate a scalable company-wide expense-management process that gives budget owners clear visibility into their spend, forecasts, and accountability.\n\n - Partner with functional leaders on budgets, forecasts, business cases, and ongoing financial performance.\n\n - Support monthly and quarterly reporting, including budget-to-actual analysis, variance explanations, forecast updates, and accrual inputs in partnership with Accounting.\n\n - Support company-wide planning, headcount forecasting, management reporting, and other corporate FP&A work alongside the Director of FP&A.\n\n - Develop models and analyses to answer important business questions, particularly around efficiency, cost structure, gross margin, and resource allocation.\n\n - Identify opportunities to automate reporting, improve source data, and replace manual or fragmented finance processes with scalable ones.\n\n - Work cross-functionally with Accounting, Engineering, Procurement and business leaders to ensure financial information leads to action rather than simply producing another report.\n \n \n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Are a self-starter who likes owning a problem from messy data through recommendation and implementation.\n\n - Get genuinely interested in understanding why a cost moves rather than simply reporting that it moved.\n\n - Enjoy working with technical partners and can translate infrastructure or product concepts into financial drivers.\n\n - Like building processes, models, and reporting from scratch and making them simpler each time they run.\n\n - Have strong financial instincts but aren't afraid to get into large or imperfect datasets to find the answer.\n\n - Are comfortable moving between detailed cost analysis and broader company FP&A work.\n\n - Know that good cost management is about helping teams make smarter tradeoffs—not simply telling them to spend less.\n\n - Are comfortable with the pace, ambiguity, and ownership that comes with a growing company.\n \n \n\n\nQUALIFICATIONS\n\n - 5+ years of experience in FP&A, strategic finance, corporate finance, technology finance, or a related analytical finance role.\n\n - Experience owning budgets, forecasts, budget-to-actual analysis, and financial partnership with business leaders.\n\n - Demonstrated experience building or materially improving financial models, planning processes, cost-management processes, or business-partnering cadences.\n\n - Experience analyzing cloud infrastructure, hosting, AI/LLM, or other usage-driven costs is strongly preferred. Direct FinOps experience is a plus but is not required.\n\n - Experience with BI tools such as Looker, Tableau, or similar platforms.\n\n - Experience with NetSuite and modern FP&A or spend-management platforms is a plus.\n\n - Familiarity with FinOps concepts including cost allocation, showback/chargeback, commitments, and cloud cost optimization is a plus; FinOps Certified Practitioner or similar training is welcome but not required.\n\n - Strong communication and business-partnering skills, particularly the ability to explain financial concepts to non-finance audiences and turn analysis into action.\n\nNot sure you meet every qualification? We encourage you to apply anyway. We're interested in people who are excited about the opportunity, have demonstrated an ability to learn quickly, drive change, and want to help us build a great finance function.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"fa522ac5-fc9f-4ce1-a191-842496a235a2","title":"Software Engineer, Intern (Summer 2027)","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2026-09-10T15:39:22.153+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/fa522ac5-fc9f-4ce1-a191-842496a235a2","applyUrl":"https://jobs.ashbyhq.com/sentry/fa522ac5-fc9f-4ce1-a191-842496a235a2/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Ever wondered what it's actually like to intern at a company millions of developers rely on?
Software Engineering Interns at Sentry write real code on real projects that ship to production. No fetch-the-coffee. Just you, a team that actually trusts you, and a codebase used by millions of developers every day, including the ones building the AI tools everyone's talking about.
You'll land on either an SDK team or Ingest — and either way, you're in the critical path, not on the sidelines. SDKs are where past interns have shipped async support for our Python SDK and a faster AWS Lambda extension — real code running inside frameworks developers use every day. Ingest is the backbone: you'll get hands-on with the pipelines (including our open-source Relay and Symbolicator) that process millions of events every minute.
This is a 12+ week hybrid technical internship that treats you like a full-time Sentry engineer — not just \"an intern.\" You'll be paired with a manager and a dedicated team mentor, get access to social events, and wrap up the program with a final presentation to the Sentry team.
Don't just take our word for it — hear it from the people who lived it. Our intern blog is full of stories from past Sentaurs about the features they shipped and the teams they joined, and more than a few of them liked it enough to come back as full-time new grads.
Be matched with one of our SDKs, Product or Ingest teams, based on your interests and experience
Design, develop, and ship a programming solution that drives real values to customers
Receive meaningful feedback, coaching, and mentorship from your manager and teammates
Want to be treated like an engineer, not \"an intern\"
Care about how software actually works
Are excited about where AI is taking software development and want to build in the middle of it
Want mentorship that's real, not scheduled
Like shipping things and seeing them used
Currently enrolled in an undergraduate or graduate program in Computer Science or a related field
At least one previous internship or equivalent hands-on experience
Experience collaborating on an engineering project with a team (class, open source, work, it counts)
Solid grasp of algorithms and data structures fundamentals
Proficient in Python, JavaScript, or a similar dynamic language, picked up through internships, personal projects, or coursework
Can pick up a new language or framework quickly and run with it
Comfortable using GitHub: branching, pull requests, code review, the works
Available to start summer 2027 and able to relocate to Vienna (Austria) for the duration of the internship (we'll help get you there and cover housing)
We are obliged by law to quote the minimum wage of EUR 43.456,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The base salary (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is EUR €3,285.00 per month. A successful candidate will be eligible to participate in Sentry’s employee benefit and perks programs applicable to the candidate’s position (including medical, dental and vision insurance coverage as well as temporary relocation support). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nEver wondered what it's actually like to intern at a company millions of developers rely on?\n\nSoftware Engineering Interns at Sentry write real code on real projects that ship to production. No fetch-the-coffee. Just you, a team that actually trusts you, and a codebase used by millions of developers every day, including the ones building the AI tools everyone's talking about.\n\nYou'll land on either an SDK https://docs.sentry.io/?original_referrer=https%3A%2F%2Fsentry.io%2Fcareers%2F%3Fteam%3DEngineering%2B team or Ingest — and either way, you're in the critical path, not on the sidelines. SDKs are where past interns have shipped async support for our Python SDK https://blog.sentry.io/meet-sentrys-2025-summer-interns/#simon-1-16 and a faster AWS Lambda extension https://blog.sentry.io/meet-sentrys-2025-summer-interns/#martin-1-17 — real code running inside frameworks developers use every day. Ingest is the backbone: you'll get hands-on with the pipelines (including our open-source Relay https://github.com/getsentry/relay and Symbolicator https://github.com/getsentry/symbolicator) that process millions of events every minute.\n\nThis is a 12+ week hybrid technical internship https://sentry.io/careers/internships-and-early-careers/ that treats you like a full-time Sentry engineer — not just \"an intern.\" You'll be paired with a manager and a dedicated team mentor, get access to social events, and wrap up the program with a final presentation to the Sentry team.\n\nDon't just take our word for it — hear it from the people who lived it. Our intern blog https://blog.sentry.io/life-at-sentry/ is full of stories from past Sentaurs about the features they shipped and the teams they joined, and more than a few of them liked it enough to come back as full-time new grads.\n\n \n\n\nIN THIS ROLE YOU WILL\n\n - Be matched with one of our SDKs https://sentry.io/platforms/, Product or Ingest teams, based on your interests and experience\n\n - Design, develop, and ship a programming solution that drives real values to customers\n\n - Receive meaningful feedback, coaching, and mentorship from your manager and teammates\n\n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Want to be treated like an engineer, not \"an intern\"\n\n - Care about how software actually works\n\n - Are excited about where AI is taking software development and want to build in the middle of it\n\n - Want mentorship that's real, not scheduled\n\n - Like shipping things and seeing them used\n\n \n\n\nQUALIFICATIONS\n\n - Currently enrolled in an undergraduate or graduate program in Computer Science or a related field\n\n - At least one previous internship or equivalent hands-on experience\n\n - Experience collaborating on an engineering project with a team (class, open source, work, it counts)\n\n - Solid grasp of algorithms and data structures fundamentals\n\n - Proficient in Python, JavaScript, or a similar dynamic language, picked up through internships, personal projects, or coursework\n\n - Can pick up a new language or framework quickly and run with it\n\n - Comfortable using GitHub: branching, pull requests, code review, the works\n\n - Available to start summer 2027 and able to relocate to Vienna (Austria) for the duration of the internship (we'll help get you there and cover housing)\n\n \n\nWe are obliged by law to quote the minimum wage of EUR 43.456,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The base salary (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is EUR €3,285.00 per month. A successful candidate will be eligible to participate in Sentry’s employee benefit and perks programs applicable to the candidate’s position (including medical, dental and vision insurance coverage as well as temporary relocation support). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"f345b525-b2e9-4dc1-bec1-85fb4c3b3cf2","title":"Software Engineer, New Grad (2027)","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2026-09-10T15:39:23.649+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/f345b525-b2e9-4dc1-bec1-85fb4c3b3cf2","applyUrl":"https://jobs.ashbyhq.com/sentry/f345b525-b2e9-4dc1-bec1-85fb4c3b3cf2/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Ever wondered what it's actually like to build a career at a company millions of developers rely on?
Software Engineers at Sentry write real code on real projects that ship to production. No busywork, no \"prove yourself first\" purgatory. Just you, a team that actually trusts you, and a codebase used by millions of developers every day, including the ones building the AI tools everyone's talking about.
You'll land on either an SDK team or Ingest — and either way, you're in the critical path, not on the sidelines. SDKs are where past interns have shipped async support for our Python SDK and a faster AWS Lambda extension — real code running inside frameworks developers use every day. Ingest is the backbone: you'll get hands-on with the pipelines (including our open-source Relay and Symbolicator) that process millions of events every minute.
New grad hires are rad hires. Our onboarding is built to set you up for long-term success from day one — comprehensive training, dedicated mentorship, social events, and a built-in community of peers who started right alongside you. (There are also snacks. The good kind.)
Many of our new grads started out as interns here first — read the stories from Sentaurs who liked it enough to come back full-time.
Be matched with one of our SDKs, Product or Ingest teams, based on your interests and experience
Design, develop, and ship features and systems that drive real value to customers
Own projects end-to-end, from design through production
Receive ongoing feedback, coaching, and mentorship from your manager and teammates
Want to be treated like an engineer from day one
Care about how software actually works
Are excited about where AI is taking software development and want to build in the middle of it
Want mentorship that's real, not scheduled
Like shipping things and seeing them used at scale
Recently completed or completing an undergraduate or graduate program in Computer Science or a related field
At least one previous internship or equivalent hands-on experience
Solid grasp of algorithms and data structures fundamentals
Comfortable using GitHub: branching, pull requests, code review, the works
Proficient in Python, JavaScript, or a similar dynamic language, picked up through internships, personal projects, or coursework
Can pick up a new language or framework quickly and run with it
Experience collaborating on an engineering project with a team (class, open source, work, it counts)
Available to start in 2027 and able to relocate to Vienna, Austria (we'll help get you there and cover housing)
Please note the following:
Visa sponsorship is considered on a case-by-case basis
This is a full-time position
We are obliged by law to quote the minimum wage of EUR 43.456,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The base salary (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is EUR €80,000.00. A successful candidate will be eligible to participate in Sentry’s employee benefit and perks programs applicable to the candidate’s position (including medical, dental and vision insurance coverage as well as temporary relocation support). See Sentry Benefits for more details about the Company’s benefit
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nEver wondered what it's actually like to build a career at a company millions of developers rely on?\n\nSoftware Engineers at Sentry write real code on real projects that ship to production. No busywork, no \"prove yourself first\" purgatory. Just you, a team that actually trusts you, and a codebase used by millions of developers every day, including the ones building the AI tools everyone's talking about.\n\nYou'll land on either an SDK https://docs.sentry.io/?original_referrer=https%3A%2F%2Fsentry.io%2Fcareers%2F%3Fteam%3DEngineering%2B team or Ingest — and either way, you're in the critical path, not on the sidelines. SDKs are where past interns have shipped async support for our Python SDK https://blog.sentry.io/meet-sentrys-2025-summer-interns/#simon-1-16 and a faster AWS Lambda extension https://blog.sentry.io/meet-sentrys-2025-summer-interns/#martin-1-17 — real code running inside frameworks developers use every day. Ingest is the backbone: you'll get hands-on with the pipelines (including our open-source Relay https://github.com/getsentry/relay and Symbolicator https://github.com/getsentry/symbolicator) that process millions of events every minute.\n\nNew grad hires are rad hires. Our onboarding is built to set you up for long-term success from day one — comprehensive training, dedicated mentorship, social events, and a built-in community of peers who started right alongside you. (There are also snacks. The good kind.)\n\nMany of our new grads started out as interns here first — read the stories https://blog.sentry.io/life-at-sentry/ from Sentaurs who liked it enough to come back full-time.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Be matched with one of our SDKs https://sentry.io/platforms/, Product or Ingest teams, based on your interests and experience\n\n - Design, develop, and ship features and systems that drive real value to customers\n\n - Own projects end-to-end, from design through production\n\n - Receive ongoing feedback, coaching, and mentorship from your manager and teammates\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Want to be treated like an engineer from day one\n\n - Care about how software actually works\n\n - Are excited about where AI is taking software development and want to build in the middle of it\n\n - Want mentorship that's real, not scheduled\n\n - Like shipping things and seeing them used at scale\n\n\n\n\nQUALIFICATIONS\n\n - Recently completed or completing an undergraduate or graduate program in Computer Science or a related field\n\n - At least one previous internship or equivalent hands-on experience\n\n - Solid grasp of algorithms and data structures fundamentals\n\n - Comfortable using GitHub: branching, pull requests, code review, the works\n\n - Proficient in Python, JavaScript, or a similar dynamic language, picked up through internships, personal projects, or coursework\n\n - Can pick up a new language or framework quickly and run with it\n\n - Experience collaborating on an engineering project with a team (class, open source, work, it counts)\n\n - Available to start in 2027 and able to relocate to Vienna, Austria (we'll help get you there and cover housing)\n\n - Please note the following:\n \n - Visa sponsorship is considered on a case-by-case basis\n \n - This is a full-time position\n\nWe are obliged by law to quote the minimum wage of EUR 43.456,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The base salary (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is EUR €80,000.00. A successful candidate will be eligible to participate in Sentry’s employee benefit and perks programs applicable to the candidate’s position (including medical, dental and vision insurance coverage as well as temporary relocation support). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"75ef5e93-cc2e-4e3e-b031-d7d0c3ffdd5d","title":"Engineering Manager, Growth","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-09-10T17:45:53.223+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/75ef5e93-cc2e-4e3e-b031-d7d0c3ffdd5d","applyUrl":"https://jobs.ashbyhq.com/sentry/75ef5e93-cc2e-4e3e-b031-d7d0c3ffdd5d/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry is looking for an Engineering Manager to lead our Growth team (internally called \"Value Discovery\") and help expand our product-led business by helping customers discover and get the most out of our platform.
At Sentry, we do growth with an explicit bias for customer value. Our experiments are rooted in strong product sense and empathy for developers, not conversion pressure. We never surprise developers with new charges or push features they don't need. In a binary tradeoff between doing good by the customer or good by the business, the customer always wins.
You'll collaborate closely with several areas of the business including Product, BizOps, Data, Design, and GTM to identify the moments in a developer's workflow where Sentry can deliver more value, make that value easier to find, and support that your approach works with data.
You'll lead a team of engineers, set its priorities, and be accountable for the metrics it moves. This is a new role, and the roadmap is yours to define and execute in partnership with design and data teams.
Lead work across Sentry's self-serve funnel — signup and onboarding, first-run activation moments in-product, trial and upgrade paths, and pricing and billing surfaces in partnership with the Billing team — largely in our Python/Django and TypeScript/React codebase
Evolve our experimentation foundations, in close partnership with our Data team — flagging, instrumentation, and readouts are real but far from finished
Run a fast, disciplined experimentation loop where hypotheses are argued before they're built
Hold conversion and activation alongside churn, support volume, and 90-day retention, and report all of them — including the experiments that come back flat
Grow the engineers on your team, including the underrated skill of doing excellent work on something that might be deleted next week
Believe Growth done well is a form of customer service, not a conversion engine
Would rather ship one well-argued hypothesis than five cheap tests, and can tell the difference before the results come in
Love digging into data to find insights but form your best hypotheses from empathizing with customers
Enjoy the challenge of understanding developer workflows deeply enough to know where and when a change creates value
Want to build the measurement foundation rather than inherit one, and have opinions about what a team should/shouldn't bother instrumenting
Are comfortable being the person who says the result doesn't hold up
3+ years managing engineers, including time owning a metric-driven team, on top of a strong engineering background
Technically credible with senior engineers — our EMs engage substantively in architecture and technical decisions, and every EM passes a technical assessment at a senior IC bar
Strong product sense — you identify where a change will create the most value, not just where a metric can be moved
Experience helping users get the most out of a complex product
Working fluency with experimentation frameworks, feature flags, A/B testing, and analytics instrumentation
Able to talk to users credibly about their workflows, tooling, and pain points, with genuine opinions about the developer tools you've used
Bonus: you've worked on growth at a developer tools company, built experimentation infrastructure from a low starting point, or run experiments at volumes where significance wasn't guaranteed
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry is looking for an Engineering Manager to lead our Growth team (internally called \"Value Discovery\") and help expand our product-led business by helping customers discover and get the most out of our platform.\n\nAt Sentry, we do growth with an explicit bias for customer value. Our experiments are rooted in strong product sense and empathy for developers, not conversion pressure. We never surprise developers with new charges or push features they don't need. In a binary tradeoff between doing good by the customer or good by the business, the customer always wins.\n\nYou'll collaborate closely with several areas of the business including Product, BizOps, Data, Design, and GTM to identify the moments in a developer's workflow where Sentry can deliver more value, make that value easier to find, and support that your approach works with data.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nYou'll lead a team of engineers, set its priorities, and be accountable for the metrics it moves. This is a new role, and the roadmap is yours to define and execute in partnership with design and data teams.\n\n - Lead work across Sentry's self-serve funnel — signup and onboarding, first-run activation moments in-product, trial and upgrade paths, and pricing and billing surfaces in partnership with the Billing team — largely in our Python/Django and TypeScript/React codebase\n\n - Evolve our experimentation foundations, in close partnership with our Data team — flagging, instrumentation, and readouts are real but far from finished\n\n - Run a fast, disciplined experimentation loop where hypotheses are argued before they're built\n\n - Hold conversion and activation alongside churn, support volume, and 90-day retention, and report all of them — including the experiments that come back flat\n\n - Grow the engineers on your team, including the underrated skill of doing excellent work on something that might be deleted next week\n \n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Believe Growth done well is a form of customer service, not a conversion engine\n\n - Would rather ship one well-argued hypothesis than five cheap tests, and can tell the difference before the results come in\n\n - Love digging into data to find insights but form your best hypotheses from empathizing with customers\n\n - Enjoy the challenge of understanding developer workflows deeply enough to know where and when a change creates value\n\n - Want to build the measurement foundation rather than inherit one, and have opinions about what a team should/shouldn't bother instrumenting\n\n - Are comfortable being the person who says the result doesn't hold up\n \n \n\n\nQUALIFICATIONS\n\n - 3+ years managing engineers, including time owning a metric-driven team, on top of a strong engineering background\n\n - Technically credible with senior engineers — our EMs engage substantively in architecture and technical decisions, and every EM passes a technical assessment at a senior IC bar\n\n - Strong product sense — you identify where a change will create the most value, not just where a metric can be moved\n\n - Experience helping users get the most out of a complex product\n\n - Working fluency with experimentation frameworks, feature flags, A/B testing, and analytics instrumentation\n\n - Able to talk to users credibly about their workflows, tooling, and pain points, with genuine opinions about the developer tools you've used\n\n - Bonus: you've worked on growth at a developer tools company, built experimentation infrastructure from a low starting point, or run experiments at volumes where significance wasn't guaranteed\n \n \n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"92f30f40-9596-4b66-9fd0-7ca5203f629d","title":"Senior Software Engineer, Issue Detection","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-09-14T21:25:00.682+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/92f30f40-9596-4b66-9fd0-7ca5203f629d","applyUrl":"https://jobs.ashbyhq.com/sentry/92f30f40-9596-4b66-9fd0-7ca5203f629d/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry's issue platform processes billions of events every day to help millions of developers find and fix bugs. The hard part is deciding which events point to a problem, which belong together, and what a developer needs to know to investigate.
As a Senior Software Engineer on the Issue Detection team, you'll design, build, and operate the systems that make those decisions. You'll work on real-time processing pipelines, monitors, and analysis systems that detect problems and turn them into issues. The work combines distributed systems with product engineering. Choices about detection accuracy and processing latency affect which problems developers see and how soon they can act.
You'll help shape how developers monitor their applications and how Sentry groups related events into issues. You'll also build the context developers and AI agents need to investigate what went wrong. Keeping these systems reliable and fast as Sentry grows is part of the job, alongside making the issues they produce more useful.
Build and scale features on a product surface handling billions of events daily, where both query latency and correctness are immediately visible to users.
Own the design and delivery of substantial projects end to end, scoping alongside product and design, making the technical calls within your scope, shipping, and instrumenting what you ship so the team can measure it.
You will contribute to meaningful technical product decisions: grouping quality, search performance, migrations and backfills against enormous datasets, and making the surface work well for both humans and agents.
Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.
Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.
Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.
Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.
Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.
Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.
5+ years of full-stack software engineering experience, ideally Python and TypeScript
Strong domain modeling skills, with working experience in distributed systems, data stores, and message queues
Excellent written and verbal communication skills
Experience with PostgreSQL, ClickHouse, or Kafka is preferred
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry's issue platform processes billions of events every day to help millions of developers find and fix bugs. The hard part is deciding which events point to a problem, which belong together, and what a developer needs to know to investigate.\n\nAs a Senior Software Engineer on the Issue Detection team, you'll design, build, and operate the systems that make those decisions. You'll work on real-time processing pipelines, monitors, and analysis systems that detect problems and turn them into issues. The work combines distributed systems with product engineering. Choices about detection accuracy and processing latency affect which problems developers see and how soon they can act.\n\nYou'll help shape how developers monitor their applications and how Sentry groups related events into issues. You'll also build the context developers and AI agents need to investigate what went wrong. Keeping these systems reliable and fast as Sentry grows is part of the job, alongside making the issues they produce more useful.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Build and scale features on a product surface handling billions of events daily, where both query latency and correctness are immediately visible to users.\n\n - Own the design and delivery of substantial projects end to end, scoping alongside product and design, making the technical calls within your scope, shipping, and instrumenting what you ship so the team can measure it.\n\n - You will contribute to meaningful technical product decisions: grouping quality, search performance, migrations and backfills against enormous datasets, and making the surface work well for both humans and agents.\n\n - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.\n\n - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.\n\n - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.\n\n - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.\n\n - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of full-stack software engineering experience, ideally Python and TypeScript\n\n - Strong domain modeling skills, with working experience in distributed systems, data stores, and message queues\n\n - Excellent written and verbal communication skills\n\n - Experience with PostgreSQL, ClickHouse, or Kafka is preferred\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"bf150464-a7bc-4357-beb7-341535538370","title":"Senior Software Engineer, Telemetry Experience","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2026-09-11T10:27:25.998+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/bf150464-a7bc-4357-beb7-341535538370","applyUrl":"https://jobs.ashbyhq.com/sentry/bf150464-a7bc-4357-beb7-341535538370/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry's SDKs instrument dozens of platforms and our ingest pipeline takes in billions of events every day. The Telemetry Experience team owns what happens next: the product surfaces and APIs where that telemetry turns into something a developer can actually debug with.
As a Senior Software Engineer on Telemetry Experience, you'll own that experience across the sentry.io product - Python/Django and Postgres on the backend, React and TypeScript on the frontend. You'll work upstream with our SDK teams on what gets sent and with our ingest teams on how it arrives, then own the part customers actually touch: the APIs, the workflows, and the interfaces where it all lands. Your job is to make that feel native to every developer who uses it, whether they ship a backend service, a mobile app, or a game.
Own projects end to end. Take a problem from a rough customer complaint through scoping, design, implementation across the stack, rollout, and measurement. You'll write the design doc, cut the work into shippable pieces, and stay with it until the numbers move
Work across the full stack of the Sentry monolith. React and TypeScript in the browser, Django and Postgres behind the API. Most projects here touch both, and the interesting decisions live at the seam
Partner closely with SDK and ingest teams. Telemetry arrives exactly as the SDKs send it and as the pipeline shapes it. You'll shape those contracts together with the engineers who own them, rather than working around what shows up
Collaborate daily with product managers, designers, and other product engineers. You'll bring the technical perspective that makes a design better, explain constraints in terms of what they cost the user, and sweat the details other people skip: empty states, error messages, loading behavior, the edge case that only bites 2% of accounts
You'd rather own an outcome than a ticket. You take ambiguous problems, decide what to build, drive it across team boundaries, and follow through after launch. Nobody has to hand you a spec
You're obsessed with making an experience smooth. Friction offends you. You notice the extra click, the confusing label, the query that takes 400ms too long - and you fix them instead of filing them
You solve problems for customers, not for the codebase. Sentry's users are developers, so you can read their bug reports, sit in their tooling, and tell the difference between what they asked for and what they need
You communicate well in writing. Working across SDK teams, ingest teams, product, and design in a distributed company means your docs, PR descriptions, and updates do a lot of the work
You like being full-stack. You don't need a handoff to change an API and the component that calls it, and you enjoy holding the whole path from event payload to rendered pixel in your head
5+ years of professional experience building and shipping full-stack web applications
Strong experience with React and TypeScript, and with Python (Django or similar) backed by a relational database such as PostgreSQL - depth in one side and real competence in the other is fine
A track record of driving non-trivial projects end to end, including the parts that require getting other teams to agree with you
Excellent written and spoken English communication skills
Experience leveraging AI-powered development tools to enhance productivity and code quality
Familiarity with the application monitoring and observability space
Experience building developer-facing products, SDKs, or public APIs
Experience with high-volume data stores or streaming systems (ClickHouse, Kafka)
A track record of contributing to open-source projects
We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry's SDKs instrument dozens of platforms and our ingest pipeline takes in billions of events every day. The Telemetry Experience team owns what happens next: the product surfaces and APIs where that telemetry turns into something a developer can actually debug with.\n\nAs a Senior Software Engineer on Telemetry Experience, you'll own that experience across the sentry.io http://sentry.io product - Python/Django and Postgres on the backend, React and TypeScript on the frontend. You'll work upstream with our SDK teams on what gets sent and with our ingest teams on how it arrives, then own the part customers actually touch: the APIs, the workflows, and the interfaces where it all lands. Your job is to make that feel native to every developer who uses it, whether they ship a backend service, a mobile app, or a game.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Own projects end to end. Take a problem from a rough customer complaint through scoping, design, implementation across the stack, rollout, and measurement. You'll write the design doc, cut the work into shippable pieces, and stay with it until the numbers move\n\n - Work across the full stack of the Sentry monolith. React and TypeScript in the browser, Django and Postgres behind the API. Most projects here touch both, and the interesting decisions live at the seam\n\n - Partner closely with SDK and ingest teams. Telemetry arrives exactly as the SDKs send it and as the pipeline shapes it. You'll shape those contracts together with the engineers who own them, rather than working around what shows up\n\n - Collaborate daily with product managers, designers, and other product engineers. You'll bring the technical perspective that makes a design better, explain constraints in terms of what they cost the user, and sweat the details other people skip: empty states, error messages, loading behavior, the edge case that only bites 2% of accounts\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - You'd rather own an outcome than a ticket. You take ambiguous problems, decide what to build, drive it across team boundaries, and follow through after launch. Nobody has to hand you a spec\n\n - You're obsessed with making an experience smooth. Friction offends you. You notice the extra click, the confusing label, the query that takes 400ms too long - and you fix them instead of filing them\n\n - You solve problems for customers, not for the codebase. Sentry's users are developers, so you can read their bug reports, sit in their tooling, and tell the difference between what they asked for and what they need\n\n - You communicate well in writing. Working across SDK teams, ingest teams, product, and design in a distributed company means your docs, PR descriptions, and updates do a lot of the work\n\n - You like being full-stack. You don't need a handoff to change an API and the component that calls it, and you enjoy holding the whole path from event payload to rendered pixel in your head\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of professional experience building and shipping full-stack web applications\n\n - Strong experience with React and TypeScript, and with Python (Django or similar) backed by a relational database such as PostgreSQL - depth in one side and real competence in the other is fine\n\n - A track record of driving non-trivial projects end to end, including the parts that require getting other teams to agree with you\n\n - Excellent written and spoken English communication skills\n\n - Experience leveraging AI-powered development tools to enhance productivity and code quality\n\n\n\n\nBONUS POINTS\n\n - Familiarity with the application monitoring and observability space\n\n - Experience building developer-facing products, SDKs, or public APIs\n\n - Experience with high-volume data stores or streaming systems (ClickHouse, Kafka)\n\n - A track record of contributing to open-source projects\n \n \n\nWe are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.\n\nA successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"c796cd46-d80c-4ea8-9b0d-0eecbfc1353e","title":"Senior Software Engineer, Agent Tracing","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Vienna, Austria","secondaryLocations":[],"publishedAt":"2026-09-18T10:46:31.912+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c796cd46-d80c-4ea8-9b0d-0eecbfc1353e","applyUrl":"https://jobs.ashbyhq.com/sentry/c796cd46-d80c-4ea8-9b0d-0eecbfc1353e/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Agents are becoming the default way developers ship LLM-powered software, and they are miserable to debug. A single run fans out across model calls, tool calls, retries, handoffs between agents, and multi-turn conversations that only make sense as a whole. When one goes wrong, the developer usually has a log line and a shrug.
Sentry's Agent Tracing turns that into something you can actually inspect: agent runs, tool calls, model interactions, token usage and cost, conversations you can replay message by message.
As a Senior Software Engineer on the Telemetry Experience team, you'll own that product surface - Python/Django and Postgres on the backend, React and TypeScript on the frontend, sitting on top of Sentry's trace storage. You'll work with the SDK engineers who instrument the agent frameworks upstream and own everything customers touch downstream: the dashboards, the conversation views, the APIs, and the workflows that turn a confusing agent run into an obvious fix.
Own projects end to end. Take a problem from a rough customer complaint through scoping, design, implementation across the stack, rollout, and measurement. You'll write the design doc, cut the work into shippable pieces, and stay with it until the numbers move
Build the views developers debug agents in. Multi-agent workflows, conversation replay, cost and token breakdowns, the moment where a run failed and why. Making a deeply nested, wildly variable trace legible is a genuinely hard interface problem
Make the data underneath fast and queryable. Filtering and sorting millions of conversations, getting cost calculation right, and designing APIs that both humans and other people's agents can use well
Detect the failures worth flagging. We're expanding from showing developers what happened to telling them what went wrong - common agent failure classes surfaced as issues, not as something you have to go looking for
Take the friction out of getting started. Setup should be trivial on any stack, whether a developer wires it up by hand or asks their coding agent to do it
Collaborate daily with product managers, designers, SDK engineers, and other product engineers. You'll bring the technical perspective that makes a design better, explain constraints in terms of what they cost the user, and sweat the details other people skip: empty states, error messages, loading behavior, the edge case that only bites 2% of accounts
You'd rather own an outcome than a ticket. You take ambiguous problems, decide what to build, drive it across team boundaries, and follow through after launch. Nobody has to hand you a spec
You're obsessed with making an experience smooth. Friction offends you. You notice the extra click, the confusing label, the query that takes 400ms too long - and you fix them instead of filing them
You solve problems for customers, not for the codebase. Sentry's users are developers, so you can read their bug reports, sit in their tooling, and tell the difference between what they asked for and what they need
You communicate well in writing. Working across SDK teams, product, and design in a distributed company means your docs, PR descriptions, and updates do a lot of the work
You want to build in a space that's still being figured out. Nobody has settled what agent observability should look like. You'd rather help decide that than implement someone else's finished answer.
5+ years of professional experience building and shipping full-stack web applications
Strong experience with React and TypeScript, and with Python (Django or similar) backed by a relational database such as PostgreSQL - depth in one side and real competence in the other is fine
You've built something real with LLMs or agent frameworks and know their failure modes first-hand
A track record of driving non-trivial projects end to end, including the parts that require getting other teams to agree with you
Comfort designing and building data-heavy interfaces where the shape of the data is messy and the volume is large
Excellent written and spoken English communication skills
Experience leveraging AI-powered development tools to enhance productivity and code quality
You live in the Vienna area or are willing to relocate for this role
Familiarity with the application monitoring and observability space, or with OpenTelemetry
Experience querying large-scale analytical data stores (ClickHouse, or similar)
Experience building developer-facing products, SDKs, or public APIs
A track record of contributing to open-source projects
We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAgents are becoming the default way developers ship LLM-powered software, and they are miserable to debug. A single run fans out across model calls, tool calls, retries, handoffs between agents, and multi-turn conversations that only make sense as a whole. When one goes wrong, the developer usually has a log line and a shrug.\n\nSentry's Agent Tracing https://docs.sentry.io/product/agents/ turns that into something you can actually inspect: agent runs, tool calls, model interactions, token usage and cost, conversations you can replay message by message.\n\nAs a Senior Software Engineer on the Telemetry Experience team, you'll own that product surface - Python/Django and Postgres on the backend, React and TypeScript on the frontend, sitting on top of Sentry's trace storage. You'll work with the SDK engineers who instrument the agent frameworks upstream and own everything customers touch downstream: the dashboards, the conversation views, the APIs, and the workflows that turn a confusing agent run into an obvious fix.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Own projects end to end. Take a problem from a rough customer complaint through scoping, design, implementation across the stack, rollout, and measurement. You'll write the design doc, cut the work into shippable pieces, and stay with it until the numbers move\n\n - Build the views developers debug agents in. Multi-agent workflows, conversation replay, cost and token breakdowns, the moment where a run failed and why. Making a deeply nested, wildly variable trace legible is a genuinely hard interface problem\n\n - Make the data underneath fast and queryable. Filtering and sorting millions of conversations, getting cost calculation right, and designing APIs that both humans and other people's agents can use well\n\n - Detect the failures worth flagging. We're expanding from showing developers what happened to telling them what went wrong - common agent failure classes surfaced as issues, not as something you have to go looking for\n\n - Take the friction out of getting started. Setup should be trivial on any stack, whether a developer wires it up by hand or asks their coding agent to do it\n\n - Collaborate daily with product managers, designers, SDK engineers, and other product engineers. You'll bring the technical perspective that makes a design better, explain constraints in terms of what they cost the user, and sweat the details other people skip: empty states, error messages, loading behavior, the edge case that only bites 2% of accounts\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - You'd rather own an outcome than a ticket. You take ambiguous problems, decide what to build, drive it across team boundaries, and follow through after launch. Nobody has to hand you a spec\n\n - You're obsessed with making an experience smooth. Friction offends you. You notice the extra click, the confusing label, the query that takes 400ms too long - and you fix them instead of filing them\n\n - You solve problems for customers, not for the codebase. Sentry's users are developers, so you can read their bug reports, sit in their tooling, and tell the difference between what they asked for and what they need\n\n - You communicate well in writing. Working across SDK teams, product, and design in a distributed company means your docs, PR descriptions, and updates do a lot of the work\n\n - You want to build in a space that's still being figured out. Nobody has settled what agent observability should look like. You'd rather help decide that than implement someone else's finished answer.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of professional experience building and shipping full-stack web applications\n\n - Strong experience with React and TypeScript, and with Python (Django or similar) backed by a relational database such as PostgreSQL - depth in one side and real competence in the other is fine\n\n - You've built something real with LLMs or agent frameworks and know their failure modes first-hand\n\n - A track record of driving non-trivial projects end to end, including the parts that require getting other teams to agree with you\n\n - Comfort designing and building data-heavy interfaces where the shape of the data is messy and the volume is large\n\n - Excellent written and spoken English communication skills\n\n - Experience leveraging AI-powered development tools to enhance productivity and code quality\n\n - You live in the Vienna area or are willing to relocate for this role\n\n\n\n\nBONUS POINTS\n\n - Familiarity with the application monitoring and observability space, or with OpenTelemetry\n\n - Experience querying large-scale analytical data stores (ClickHouse, or similar)\n\n - Experience building developer-facing products, SDKs, or public APIs\n\n - A track record of contributing to open-source projects\n \n \n\nWe are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.\n\nA successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"278476b1-87c5-461f-ad7e-950cd31e5f31","title":"Senior Technical Program Manager, AI Platform","department":"Office of the CTO","team":"Office of the CTO","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-10-04T05:03:15.023+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/278476b1-87c5-461f-ad7e-950cd31e5f31","applyUrl":"https://jobs.ashbyhq.com/sentry/278476b1-87c5-461f-ad7e-950cd31e5f31/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry’s AI capabilities span infrastructure, product features, design, and data ingestion. We’re hiring a Senior Technical Program Manager to connect this work across teams, helping them make decisions, manage dependencies, and deliver a cohesive product experience.
Our AI/ML team is building a modular platform for model routing, agent execution, and evaluations. Issues Platform owns customer-facing experiences such as issue details, activity feeds, and notifications. Product Design shapes how these experiences work together, while Ingest provides the underlying data pipeline.
You’ll lead the program across these teams: clarifying ownership, sequencing work, managing integration risks, and coordinating release readiness. You’ll partner with team leads to connect their plans and resolve gaps between roadmaps.
You’ll also improve how engineering changes reach teams across Engineering, Product, and Design, along with Documentation and Support. Your goal is a lightweight process giving partners the information and preparation time they need before changes reach customers.
You’ll join an early TPM team and help shape how the function works at Sentry. Success means helping teams deliver together through technical judgment, clear communication, and practical coordination.
This role is based in San Francisco, with three days per week in the office.
Connect roadmaps across AI/ML, Issues Platform, Product Design, and Ingest into a shared delivery plan.
Sequence platform capabilities, product features, and design work so teams address dependencies before they delay a release.
Help teams assign accountable owners, resolve open decisions, and communicate commitments.
Partner with engineering and product owners to define release readiness, including evaluation results, staged rollouts, eligibility, and access requirements.
Bring ingestion and reliability dependencies into roadmap discussions so teams understand the risks behind delivery commitments.
Drive risk mitigation with clear owners, contingency plans, and timely escalation.
Give teams and leadership an accurate view of progress, dependencies, decisions, and risks.
Build a lightweight process for identifying changes affecting other teams, notifying partners, and confirming readiness before release.
Include documentation and support preparation in delivery planning, starting with AI features.
Establish concise updates showing what is changing, when, and who needs to act.
Review communication and readiness gaps with the teams involved, then improve the process.
Keep the effort proportional to the change and remove steps which don’t improve delivery.
You help teams bring structure to complex programs with unclear ownership or no established process.
You listen to different perspectives, make tradeoffs visible, and help teams resolve competing priorities.
You engage with technical details and connect architectural decisions to delivery risks and product outcomes.
You raise risks early, propose practical responses, and follow through.
You adapt processes to teams’ needs and simplify them when the value is unclear.
You respect team ownership while helping cross-team decisions reach resolution.
You share information clearly so partners have the context they need to contribute.
Experience leading complex technical programs from problem definition through launch.
Experience coordinating delivery across multiple engineering teams with separate roadmaps and leadership.
Technical understanding to review design proposals, discuss architectural tradeoffs with engineers, and identify integration risks and downstream effects.
A track record of managing dependencies, driving risk mitigation, and adapting plans as conditions change.
Experience creating or improving processes which teams adopted and sustained.
Clear written communication, including program updates, decision records, and escalations with explicit next steps.
Experience building alignment across engineering, product, and design through sound judgment and follow-through.
Relevant experience might come from technical program management, software engineering, or another role involving ownership of cross-team technical delivery.
Shipping AI/ML or LLM-backed features, including evaluations, quality checks, and staged rollouts.
Partnering with product design to coordinate design and engineering work.
Working with data pipelines, ingestion, or streaming infrastructure.
Building developer tools or technical B2B products.
Improving release communication across engineering, documentation, and support.
Experience in every preferred area is not required.
Make work visible. Keep plans, ownership, decisions, and next steps clear and current.
Raise risks early. Give teams time to respond before delivery is affected.
Reduce friction. Build practices which help teams get work done.
Respect ownership. Support informed decisions and help accountable owners resolve open questions.
Keep partners informed. Communicate changes to scope, timing, and readiness before they affect others.
The base salary range Sentry reasonably expects to pay for this position is $150,000 to $240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry’s AI capabilities span infrastructure, product features, design, and data ingestion. We’re hiring a Senior Technical Program Manager to connect this work across teams, helping them make decisions, manage dependencies, and deliver a cohesive product experience.\n\n\n\nOur AI/ML team is building a modular platform for model routing, agent execution, and evaluations. Issues Platform owns customer-facing experiences such as issue details, activity feeds, and notifications. Product Design shapes how these experiences work together, while Ingest provides the underlying data pipeline.\n\n\n\nYou’ll lead the program across these teams: clarifying ownership, sequencing work, managing integration risks, and coordinating release readiness. You’ll partner with team leads to connect their plans and resolve gaps between roadmaps.\n\n\n\nYou’ll also improve how engineering changes reach teams across Engineering, Product, and Design, along with Documentation and Support. Your goal is a lightweight process giving partners the information and preparation time they need before changes reach customers.\n\n\n\nYou’ll join an early TPM team and help shape how the function works at Sentry. Success means helping teams deliver together through technical judgment, clear communication, and practical coordination.\n\nThis role is based in San Francisco, with three days per week in the office. \n\n\n\n\nWHAT YOU’LL DO\n\n\nAI DELIVERY\n\n - Connect roadmaps across AI/ML, Issues Platform, Product Design, and Ingest into a shared delivery plan.\n\n - Sequence platform capabilities, product features, and design work so teams address dependencies before they delay a release.\n\n - Help teams assign accountable owners, resolve open decisions, and communicate commitments.\n\n - Partner with engineering and product owners to define release readiness, including evaluation results, staged rollouts, eligibility, and access requirements.\n\n - Bring ingestion and reliability dependencies into roadmap discussions so teams understand the risks behind delivery commitments.\n\n - Drive risk mitigation with clear owners, contingency plans, and timely escalation.\n\n - Give teams and leadership an accurate view of progress, dependencies, decisions, and risks.\n\n\nCHANGE READINESS\n\n - Build a lightweight process for identifying changes affecting other teams, notifying partners, and confirming readiness before release.\n\n - Include documentation and support preparation in delivery planning, starting with AI features.\n\n - Establish concise updates showing what is changing, when, and who needs to act.\n\n - Review communication and readiness gaps with the teams involved, then improve the process.\n\n - Keep the effort proportional to the change and remove steps which don’t improve delivery.\n\n\n\n\nHOW YOU WORK\n\n - You help teams bring structure to complex programs with unclear ownership or no established process.\n\n - You listen to different perspectives, make tradeoffs visible, and help teams resolve competing priorities.\n\n - You engage with technical details and connect architectural decisions to delivery risks and product outcomes.\n\n - You raise risks early, propose practical responses, and follow through.\n\n - You adapt processes to teams’ needs and simplify them when the value is unclear.\n\n - You respect team ownership while helping cross-team decisions reach resolution.\n\n - You share information clearly so partners have the context they need to contribute.\n\n\n\n\nQUALIFICATIONS\n\n - Experience leading complex technical programs from problem definition through launch.\n\n - Experience coordinating delivery across multiple engineering teams with separate roadmaps and leadership.\n\n - Technical understanding to review design proposals, discuss architectural tradeoffs with engineers, and identify integration risks and downstream effects.\n\n - A track record of managing dependencies, driving risk mitigation, and adapting plans as conditions change.\n\n - Experience creating or improving processes which teams adopted and sustained.\n\n - Clear written communication, including program updates, decision records, and escalations with explicit next steps.\n\n - Experience building alignment across engineering, product, and design through sound judgment and follow-through.\n\nRelevant experience might come from technical program management, software engineering, or another role involving ownership of cross-team technical delivery.\n\n\n\n\nPREFERRED EXPERIENCE\n\n - Shipping AI/ML or LLM-backed features, including evaluations, quality checks, and staged rollouts.\n\n - Partnering with product design to coordinate design and engineering work.\n\n - Working with data pipelines, ingestion, or streaming infrastructure.\n\n - Building developer tools or technical B2B products.\n\n - Improving release communication across engineering, documentation, and support.\n\nExperience in every preferred area is not required.\n\n\n\n\nTEAM PRINCIPLES\n\n - Make work visible. Keep plans, ownership, decisions, and next steps clear and current.\n\n - Raise risks early. Give teams time to respond before delivery is affected.\n\n - Reduce friction. Build practices which help teams get work done.\n\n - Respect ownership. Support informed decisions and help accountable owners resolve open questions.\n\n - Keep partners informed. Communicate changes to scope, timing, and readiness before they affect others.\n\n\n\nThe base salary range Sentry reasonably expects to pay for this position is $150,000 to $240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"af7fab29-5d68-4041-9794-de4de3f41953","title":"Sr Staff Software Engineer, Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-09-22T18:07:31.325+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/af7fab29-5d68-4041-9794-de4de3f41953","applyUrl":"https://jobs.ashbyhq.com/sentry/af7fab29-5d68-4041-9794-de4de3f41953/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
A strong and reliable platform is essential to scaling Sentry for the future. Our Platform organization is responsible for everything that powers Sentry, from cloud infrastructure and streaming systems to storage, deployment, and security. We own the core services and technical foundations that enable every product and engineering team at Sentry to move fast and build with confidence.
We’re looking for a Senior Staff Software Engineer to set technical direction across Sentry’s Platform organization and lead engineering work spanning infrastructure, streaming, and storage.
Reporting directly to the VP of Platform Engineering, you’ll partner with engineering and product leaders to identify where our platform needs to evolve, make architectural decisions across team boundaries, and lead those changes through production delivery. You’ll stay hands-on through system design, prototyping, and code while helping senior and staff engineers lead work across teams.
Set technical direction for platform initiatives spanning multiple teams, connecting architectural decisions to product needs and business priorities.
Identify and lead changes addressing system bottlenecks, reliability risks, and architectural constraints.
Own cross-team initiatives from problem definition and design through implementation, rollout, and evaluation.
Make tradeoffs across reliability, performance, cost, operational complexity, and delivery speed.
Stay hands-on where your contribution matters most, writing code, building prototypes, and helping teams resolve difficult implementation problems.
Partner with engineering and product leaders to prioritize platform investments and sequence work across teams.
Guide major architectural decisions and help teams resolve disagreements with clear reasoning and evidence.
Mentor senior and staff engineers, strengthening their technical judgment and ability to lead across team boundaries.
You bring structure to ambiguous problems and help teams agree on what to solve first.
You pair architectural judgment with hands-on engineering and ownership through delivery.
You build alignment across teams, challenge assumptions, and make decisions when priorities compete.
You favor simple, maintainable designs and understand when added complexity is necessary.
Proven experience setting technical direction across multiple engineering teams, aligning engineering and product leaders on architectural decisions, priorities, and tradeoffs.
Track record of leading complex, cross-team initiatives from problem definition through production delivery, with measurable improvements in reliability, scalability, performance, or engineering productivity.
12+ years of software engineering experience, including substantial hands-on experience architecting, building, and operating large-scale distributed systems.
Deep experience designing and operating production systems in cloud environments such as AWS or GCP, with ownership of architectural decisions and their operational outcomes.
Strong hands-on software engineering skills, including writing production code and building prototypes to validate architectural approaches.
Deep expertise in one or more of the following areas, with working knowledge across others:
Cloud infrastructure, container orchestration, and infrastructure as code, such as Kubernetes and Terraform.
Event streaming and real-time processing systems, such as Kafka, Flink, or Beam.
Distributed storage and data systems, including OLAP/OLTP databases, blob storage, and caching.
Ability to explain complex technical tradeoffs, build alignment across teams and senior leadership, and resolve architectural disagreements.
Experience mentoring senior and staff engineers, strengthening their architectural judgment, and developing technical leadership across teams.
The base salary range Sentry reasonably expects to pay for this position is $260,000 to $400,000, plus an annual performance bonus of up to 20% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nA strong and reliable platform is essential to scaling Sentry for the future. Our Platform organization is responsible for everything that powers Sentry, from cloud infrastructure and streaming systems to storage, deployment, and security. We own the core services and technical foundations that enable every product and engineering team at Sentry to move fast and build with confidence.\n\n\n\nWe’re looking for a Senior Staff Software Engineer to set technical direction across Sentry’s Platform organization and lead engineering work spanning infrastructure, streaming, and storage.\n\n\n\nReporting directly to the VP of Platform Engineering, you’ll partner with engineering and product leaders to identify where our platform needs to evolve, make architectural decisions across team boundaries, and lead those changes through production delivery. You’ll stay hands-on through system design, prototyping, and code while helping senior and staff engineers lead work across teams.\n\n\n\n\nWHAT YOU’LL DO\n\n - Set technical direction for platform initiatives spanning multiple teams, connecting architectural decisions to product needs and business priorities.\n\n - Identify and lead changes addressing system bottlenecks, reliability risks, and architectural constraints.\n\n - Own cross-team initiatives from problem definition and design through implementation, rollout, and evaluation.\n\n - Make tradeoffs across reliability, performance, cost, operational complexity, and delivery speed.\n\n - Stay hands-on where your contribution matters most, writing code, building prototypes, and helping teams resolve difficult implementation problems.\n\n - Partner with engineering and product leaders to prioritize platform investments and sequence work across teams.\n\n - Guide major architectural decisions and help teams resolve disagreements with clear reasoning and evidence.\n\n - Mentor senior and staff engineers, strengthening their technical judgment and ability to lead across team boundaries.\n\n\n\n\nHOW YOU WORK\n\n - You bring structure to ambiguous problems and help teams agree on what to solve first.\n\n - You pair architectural judgment with hands-on engineering and ownership through delivery.\n\n - You build alignment across teams, challenge assumptions, and make decisions when priorities compete.\n\n - You favor simple, maintainable designs and understand when added complexity is necessary.\n\n\n\n\nQUALIFICATIONS\n\n - Proven experience setting technical direction across multiple engineering teams, aligning engineering and product leaders on architectural decisions, priorities, and tradeoffs.\n\n - Track record of leading complex, cross-team initiatives from problem definition through production delivery, with measurable improvements in reliability, scalability, performance, or engineering productivity.\n\n - 12+ years of software engineering experience, including substantial hands-on experience architecting, building, and operating large-scale distributed systems.\n\n - Deep experience designing and operating production systems in cloud environments such as AWS or GCP, with ownership of architectural decisions and their operational outcomes.\n\n - Strong hands-on software engineering skills, including writing production code and building prototypes to validate architectural approaches.\n\n - Deep expertise in one or more of the following areas, with working knowledge across others:\n \n - Cloud infrastructure, container orchestration, and infrastructure as code, such as Kubernetes and Terraform.\n \n - Event streaming and real-time processing systems, such as Kafka, Flink, or Beam.\n \n - Distributed storage and data systems, including OLAP/OLTP databases, blob storage, and caching.\n\n - Ability to explain complex technical tradeoffs, build alignment across teams and senior leadership, and resolve architectural disagreements.\n\n - Experience mentoring senior and staff engineers, strengthening their architectural judgment, and developing technical leadership across teams.\n\n\n\nThe base salary range Sentry reasonably expects to pay for this position is $260,000 to $400,000, plus an annual performance bonus of up to 20% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"f34d1bfd-4b09-4436-976a-79fd6648cf7b","title":"Engineering Manager, Infrastructure","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-09-22T19:51:24.036+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/f34d1bfd-4b09-4436-976a-79fd6648cf7b","applyUrl":"https://jobs.ashbyhq.com/sentry/f34d1bfd-4b09-4436-976a-79fd6648cf7b/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry's Infrastructure Engineering team is what makes operating Sentry simple, safe, and seamless for every other engineering team in the company. They build the internal control platforms, configuration systems, traffic routing, and automation that let product engineers operate services safely at scale without needing deep infrastructure expertise themselves.
As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the tools that power Sentry's growth: internal admin and change management tools, configuration automation, and the routing layer that underlies Sentry's architecture. You'll be responsible for technical vision, team health, system reliability, and partnership with engineering teams across the company who depend on your team's tools every day.
You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its operational model as the company grows.
Lead a team of engineers building the internal control platforms that every engineering team at Sentry relies on to operate services safely.
Drive the evolution of Infrastructure Engineering's platform, including configuration management, traffic routing and environment controls
Own the team's technical direction, contributing to key decisions on API architecture, internal tooling design, and automation frameworks.
Nurture and grow engineers at different levels, providing support through coaching, mentorship, and career development.
Foster an inclusive, high-performing team culture focused on ownership, learning, and delivery.
Partner with Production Engineering, SRE, and Developer Infrastructure to make sure operational tooling stays consistent and well-scoped across the org.
Own the reliability, adoption, and roadmap of the team's tools while building a culture of technical excellence and pragmatic decision making.
Are passionate about building tools that make operating complex systems simple for other engineers.
Enjoy solving infrastructure problems around configuration, routing, and automation, and turning them into clean, self-service abstractions.
Believe in using proven technologies and committing to a single, reliable choice rather than chasing novelty.
Think in terms of building for scale and cost effectiveness from day one, and for the needs of many teams rather than one.
Value cross-functional collaboration and thrive in hybrid, in-person settings with engineers across functions, levels, and geographies.
Take pride in building strong, healthy teams and enabling them to lead high-impact, multi-year initiatives.
Want to be part of a thoughtful, highly technical team that cares about long-term system health and operational simplicity.
10+ years of software engineering experience, ideally with a focus on internal tooling, infrastructure automation, platform engineering, or distributed systems.
4+ years of engineering management experience, including growing and managing teams of engineers.
Experience as a Tech Lead or Engineering Manager leading the architecture and long-term evolution of internal control platforms or similar systems.
Strong backend or full-stack engineering background, with solid Python skills.
Familiarity with Kubernetes, terraform, python, and a systems mindset for abstracting complex infrastructure for others to use.
Strong technical communication skills and a track record of effective cross-team and leadership collaboration.
Proven experience delivering and owning multi-year engineering initiatives in a leadership or technical leadership capacity.
Comfortable working across org boundaries and aligning priorities across infra, platform, and product teams.
The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry's Infrastructure Engineering team is what makes operating Sentry simple, safe, and seamless for every other engineering team in the company. They build the internal control platforms, configuration systems, traffic routing, and automation that let product engineers operate services safely at scale without needing deep infrastructure expertise themselves.\n\n\n\nAs the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the tools that power Sentry's growth: internal admin and change management tools, configuration automation, and the routing layer that underlies Sentry's architecture. You'll be responsible for technical vision, team health, system reliability, and partnership with engineering teams across the company who depend on your team's tools every day.\n\n\n\nYou'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its operational model as the company grows.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Lead a team of engineers building the internal control platforms that every engineering team at Sentry relies on to operate services safely.\n\n - Drive the evolution of Infrastructure Engineering's platform, including configuration management, traffic routing and environment controls\n\n - Own the team's technical direction, contributing to key decisions on API architecture, internal tooling design, and automation frameworks.\n\n - Nurture and grow engineers at different levels, providing support through coaching, mentorship, and career development.\n\n - Foster an inclusive, high-performing team culture focused on ownership, learning, and delivery.\n\n - Partner with Production Engineering, SRE, and Developer Infrastructure to make sure operational tooling stays consistent and well-scoped across the org.\n\n - Own the reliability, adoption, and roadmap of the team's tools while building a culture of technical excellence and pragmatic decision making.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Are passionate about building tools that make operating complex systems simple for other engineers.\n\n - Enjoy solving infrastructure problems around configuration, routing, and automation, and turning them into clean, self-service abstractions.\n\n - Believe in using proven technologies and committing to a single, reliable choice rather than chasing novelty.\n\n - Think in terms of building for scale and cost effectiveness from day one, and for the needs of many teams rather than one.\n\n - Value cross-functional collaboration and thrive in hybrid, in-person settings with engineers across functions, levels, and geographies.\n\n - Take pride in building strong, healthy teams and enabling them to lead high-impact, multi-year initiatives.\n\n - Want to be part of a thoughtful, highly technical team that cares about long-term system health and operational simplicity.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years of software engineering experience, ideally with a focus on internal tooling, infrastructure automation, platform engineering, or distributed systems.\n\n - 4+ years of engineering management experience, including growing and managing teams of engineers.\n\n - Experience as a Tech Lead or Engineering Manager leading the architecture and long-term evolution of internal control platforms or similar systems.\n\n - Strong backend or full-stack engineering background, with solid Python skills.\n\n - Familiarity with Kubernetes, terraform, python, and a systems mindset for abstracting complex infrastructure for others to use.\n\n - Strong technical communication skills and a track record of effective cross-team and leadership collaboration.\n\n - Proven experience delivering and owning multi-year engineering initiatives in a leadership or technical leadership capacity.\n\n - Comfortable working across org boundaries and aligning priorities across infra, platform, and product teams.\n\n\n\nThe base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"bd787a06-bb6c-41e6-8a6e-06362fe776b2","title":"Engineering Manager, Events Analytics Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-09-22T19:53:14.880+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/bd787a06-bb6c-41e6-8a6e-06362fe776b2","applyUrl":"https://jobs.ashbyhq.com/sentry/bd787a06-bb6c-41e6-8a6e-06362fe776b2/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry provides developer-first observability to over 4 million developers worldwide. The Events Analytics Platform (EAP) team is at the heart of that mission: it powers how all of Sentry's event data, such as errors, transactions, spans, profiles, replays, and metrics, is stored, queried, and analyzed. It also powers Sentry's latest AI push, Seer.
The EAP team makes it possible for developers to efficiently search and debug across massive volumes of data, providing the context needed to understand and fix issues quickly. This team is also a cornerstone of Sentry's long-term strategy to become a context assembly and telemetry platform that unifies different signals so developers can see the complete picture.
As an engineering manager on the EAP team, you will lead a group of engineers building and scaling one of Sentry's most critical data platforms. You will be responsible for driving architectural evolution, ensuring system stability, and mentoring a talented team. This is a highly visible leadership role with direct ties to Sentry's long-term product and platform strategy.
Grow and develop a team of engineers with high expectations for ownership and impact
Set the technical and strategic direction for the team, balancing short-term stability with long-term architectural evolution
Drive development of core EAP features, including support for complex analytical queries, dynamic routing logic across fidelity levels, storage and compute separation, and modern patterns for analytical storage
Ensure EAP can support the workload demands of AI agents and MCP servers that unlock new AI capabilities for Sentry
Guide the unification of all event data into EAP and enable fast, complex cross-event querying at scale
Partner closely with cross-functional teams including Product Engineering, Streaming, Production Engineering, Security, and Compliance
Lead the team through incidents, postmortems, and scaling challenges while fostering operational excellence
Build a healthy and collaborative team culture rooted in growth, accountability, and inclusion
Enjoy mentoring and developing engineers, especially helping junior engineers grow into senior roles
Get excited by designing and running large-scale distributed data systems where performance and reliability matter
Are passionate about tackling the challenges of continuously scaling as Sentry's traffic grows
Like tackling complex querying and storage challenges at massive scale
Thrive on cross-functional collaboration with product and infrastructure teams
Want to work on a highly strategic team with significant visibility that shapes the future of Sentry's platform
10+ years of industry experience in software engineering, including 4+ years of people management experience with career development and performance management
Strong technical background in data platforms, storage systems, or analytical backends (for example, ClickHouse, Pinot, or Druid)
Experience with distributed systems, query optimization, or scaling data-intensive workloads
Excellent communication skills with the ability to clearly articulate technical concepts to diverse audiences
Proficiency with Python, Rust, or a similar programming language is a plus
Familiarity with observability, developer tools, or event-driven systems is a plus
The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry provides developer-first observability to over 4 million developers worldwide. The Events Analytics Platform (EAP) team is at the heart of that mission: it powers how all of Sentry's event data, such as errors, transactions, spans, profiles, replays, and metrics, is stored, queried, and analyzed. It also powers Sentry's latest AI push, Seer.\n\n\n\nThe EAP team makes it possible for developers to efficiently search and debug across massive volumes of data, providing the context needed to understand and fix issues quickly. This team is also a cornerstone of Sentry's long-term strategy to become a context assembly and telemetry platform that unifies different signals so developers can see the complete picture.\n\n\n\nAs an engineering manager on the EAP team, you will lead a group of engineers building and scaling one of Sentry's most critical data platforms. You will be responsible for driving architectural evolution, ensuring system stability, and mentoring a talented team. This is a highly visible leadership role with direct ties to Sentry's long-term product and platform strategy.\n\n\n\n\nWHAT YOU'LL DO\n\n - Grow and develop a team of engineers with high expectations for ownership and impact\n\n - Set the technical and strategic direction for the team, balancing short-term stability with long-term architectural evolution\n\n - Drive development of core EAP features, including support for complex analytical queries, dynamic routing logic across fidelity levels, storage and compute separation, and modern patterns for analytical storage\n\n - Ensure EAP can support the workload demands of AI agents and MCP servers that unlock new AI capabilities for Sentry\n\n - Guide the unification of all event data into EAP and enable fast, complex cross-event querying at scale\n\n - Partner closely with cross-functional teams including Product Engineering, Streaming, Production Engineering, Security, and Compliance\n\n - Lead the team through incidents, postmortems, and scaling challenges while fostering operational excellence\n\n - Build a healthy and collaborative team culture rooted in growth, accountability, and inclusion\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Enjoy mentoring and developing engineers, especially helping junior engineers grow into senior roles\n\n - Get excited by designing and running large-scale distributed data systems where performance and reliability matter\n\n - Are passionate about tackling the challenges of continuously scaling as Sentry's traffic grows\n\n - Like tackling complex querying and storage challenges at massive scale\n\n - Thrive on cross-functional collaboration with product and infrastructure teams\n\n - Want to work on a highly strategic team with significant visibility that shapes the future of Sentry's platform\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years of industry experience in software engineering, including 4+ years of people management experience with career development and performance management\n\n - Strong technical background in data platforms, storage systems, or analytical backends (for example, ClickHouse, Pinot, or Druid)\n\n - Experience with distributed systems, query optimization, or scaling data-intensive workloads\n\n - Excellent communication skills with the ability to clearly articulate technical concepts to diverse audiences\n\n - Proficiency with Python, Rust, or a similar programming language is a plus\n\n - Familiarity with observability, developer tools, or event-driven systems is a plus\n\n\n\nThe base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"5ee81d6f-e837-43bb-af06-8f26c992a766","title":"Software Engineer, Streaming Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-10-09T18:33:47.016+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/5ee81d6f-e837-43bb-af06-8f26c992a766","applyUrl":"https://jobs.ashbyhq.com/sentry/5ee81d6f-e837-43bb-af06-8f26c992a766/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Streaming Platform team at Sentry is building the next generation of infrastructure that powers our ingestion pipelines and real-time data processing systems. Our platform ingests, processes, and distributes hundreds of thousands of events per second with low latency and high reliability. We are creating a system that makes it easy for Sentry engineers to deploy and run Streaming Applications at scale by simplifying the complexity of Kafka, scaling consumers automatically, and managing state so product teams can focus on building great experiences for developers.
As part of this team, you will work on challenges at the intersection of distributed systems, real-time data processing, and developer experience. You will help us create a self-service streaming platform that improves stability, accelerates time to production, and reduces operational overhead.
This role is based in San Francisco, with three days per week in the office to work closely with engineering teams.
Design, build, and operate components of our Streaming Platform, including Kafka, the streaming runtime, high-level APIs, and developer-facing abstractions.
Implement resilient, high-throughput stream processing systems that handle unbounded datasets with strong correctness guarantees (delivery, checkpointing, watermarking, and more).
Build scalable automation and control plane for Kafka fleet management and improve efficiency.
Partner with product engineers to ensure our abstractions enable fast, reliable, and consistent ingestion pipelines.
Improve observability, monitoring, and failover for mission-critical real-time systems.
You enjoy working on distributed systems at scale and care about reliability and performance.
You like building abstractions that make complex infrastructure easier for others to use.
You are motivated by designing systems that balance flexibility for developers with best practices for stability.
You are excited to shape how Sentry handles near real-time ingestion and analytics at scale.
You value being part of a collaborative team where your contributions make a broad impact across the company.
At least 2-3 years of software engineering experience, with background in distributed systems, data infrastructure, or real-time streaming.
Proficiency in a programming language such as Python, Rust, Go, or Java (we primarily use Python and Rust, but experience in similar languages is valuable).
Experience building and operating systems in cloud environments such as Kubernetes, AWS, or GCP.
Nice to have: experience with streaming technologies such as Kafka, Flink, Spark Streaming, or similar tools.
The base salary range that Sentry reasonably expects to pay for this position is $155,000 to $190,000 USD. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Streaming Platform team at Sentry is building the next generation of infrastructure that powers our ingestion pipelines and real-time data processing systems. Our platform ingests, processes, and distributes hundreds of thousands of events per second with low latency and high reliability. We are creating a system that makes it easy for Sentry engineers to deploy and run Streaming Applications at scale by simplifying the complexity of Kafka, scaling consumers automatically, and managing state so product teams can focus on building great experiences for developers.\n\n\n\nAs part of this team, you will work on challenges at the intersection of distributed systems, real-time data processing, and developer experience. You will help us create a self-service streaming platform that improves stability, accelerates time to production, and reduces operational overhead.\n\n\n\nThis role is based in San Francisco, with three days per week in the office to work closely with engineering teams.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Design, build, and operate components of our Streaming Platform, including Kafka, the streaming runtime, high-level APIs, and developer-facing abstractions.\n\n - Implement resilient, high-throughput stream processing systems that handle unbounded datasets with strong correctness guarantees (delivery, checkpointing, watermarking, and more).\n\n - Build scalable automation and control plane for Kafka fleet management and improve efficiency.\n\n - Partner with product engineers to ensure our abstractions enable fast, reliable, and consistent ingestion pipelines.\n\n - Improve observability, monitoring, and failover for mission-critical real-time systems.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - You enjoy working on distributed systems at scale and care about reliability and performance.\n\n - You like building abstractions that make complex infrastructure easier for others to use.\n\n - You are motivated by designing systems that balance flexibility for developers with best practices for stability.\n\n - You are excited to shape how Sentry handles near real-time ingestion and analytics at scale.\n\n - You value being part of a collaborative team where your contributions make a broad impact across the company.\n\n\n\n\nQUALIFICATIONS\n\n - At least 2-3 years of software engineering experience, with background in distributed systems, data infrastructure, or real-time streaming.\n\n - Proficiency in a programming language such as Python, Rust, Go, or Java (we primarily use Python and Rust, but experience in similar languages is valuable).\n\n - Experience building and operating systems in cloud environments such as Kubernetes, AWS, or GCP.\n\n - Nice to have: experience with streaming technologies such as Kafka, Flink, Spark Streaming, or similar tools.\n\n\n\nThe base salary range that Sentry reasonably expects to pay for this position is $155,000 to $190,000 USD. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"ccbee884-5fc1-492e-ba18-df568587ccc2","title":"Senior Software Engineer, Foundational Storage","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-10-13T18:11:08.817+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/ccbee884-5fc1-492e-ba18-df568587ccc2","applyUrl":"https://jobs.ashbyhq.com/sentry/ccbee884-5fc1-492e-ba18-df568587ccc2/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry’s Foundational Storage team builds and supports the stateful storage systems that all our products rely on: object storage, relational databases, key-value stores, and caches. We help Sentry engineers store and access data consistently, durably, securely, and efficiently as our products and traffic grow.
We develop storage services like our open-source Objectstore and build libraries and APIs that make existing storage systems easier to use. In our own services, we design storage protocols that keep data consistent across backends, even through concurrent updates and failures. Our abstractions let other engineering teams use storage without worrying about which cluster or instance holds their data.
As a Senior Software Engineer on the team, you’ll work on both the systems and the code that makes them easy to use. You’ll tackle questions of data consistency, availability, performance, and cost-efficiency, and work with product teams to turn their needs into practical solutions. The goal is simple: make the right way to store data the easy and obvious way.
Design and operate storage systems used across Sentry, including their configuration and performance tuning.
Create APIs and abstractions that make storage easy for product teams to use, with best practices for correctness, security, and scale built in.
Solve storage challenges at scale, including consistency under concurrent access, sharding and rebalancing, and routing reads and writes across storage backends as workloads grow.
Work with product engineers to choose storage approaches, plan safe migrations, and help teams adopt the tools you build.
Plan and build with other Platform and Infrastructure teams, including analytical storage and streaming, to deliver a complete, fault-tolerant platform for product teams. Align roadmaps and standards, and design for failures and recovery.
Improve storage performance and cost efficiency by making better use of backends and resources, while keeping the platform simple for product teams.
Write code primarily in Rust and Python, with clear user-facing documentation. Develop advanced testing scenarios, such as production-scale chaos tests covering backend and infrastructure outages.
Own latency and availability SLOs for your services, improve monitoring and incident response, and participate in the team’s on-call rotation.
Enjoy digging into the internals of storage systems and understanding how they behave when traffic grows, requests race, or a dependency has a bad day.
Care about a useful, easy-to-use API as much as what happens behind it.
Like working with other engineers to understand their needs and make their day-to-day work easier.
Want to follow your work from design and code through rollout and production for millions of developers.
Want open-source contributions to be at the center of your day job.
5+ years of software engineering experience building and operating distributed, stateful systems in production.
Hands-on experience with object storage, relational databases, and caching systems at production scale. Experience with key-value or wide-column stores is a plus.
An understanding of distributed systems fundamentals, including consistency, concurrency, and what happens when requests fail or need to be retried.
Proficiency in a systems language such as Go, C++, Java, or Rust, and comfort working in Python. We primarily use Rust and Python, and welcome engineers who are new to Rust.
Experience running services on Kubernetes in a cloud environment, including observability, SLOs, and incident response. Familiarity with Terraform is a plus.
Good written and spoken English, especially in explaining technical choices and writing documentation.
Nice to have: experience building shared libraries or internal APIs, migrating data between systems, or improving system performance and cost.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry’s Foundational Storage team builds and supports the stateful storage systems that all our products rely on: object storage, relational databases, key-value stores, and caches. We help Sentry engineers store and access data consistently, durably, securely, and efficiently as our products and traffic grow.\n\nWe develop storage services like our open-source Objectstore https://github.com/getsentry/objectstore and build libraries and APIs that make existing storage systems easier to use. In our own services, we design storage protocols that keep data consistent across backends, even through concurrent updates and failures. Our abstractions let other engineering teams use storage without worrying about which cluster or instance holds their data.\n\nAs a Senior Software Engineer on the team, you’ll work on both the systems and the code that makes them easy to use. You’ll tackle questions of data consistency, availability, performance, and cost-efficiency, and work with product teams to turn their needs into practical solutions. The goal is simple: make the right way to store data the easy and obvious way.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Design and operate storage systems used across Sentry, including their configuration and performance tuning.\n\n - Create APIs and abstractions that make storage easy for product teams to use, with best practices for correctness, security, and scale built in.\n\n - Solve storage challenges at scale, including consistency under concurrent access, sharding and rebalancing, and routing reads and writes across storage backends as workloads grow.\n\n - Work with product engineers to choose storage approaches, plan safe migrations, and help teams adopt the tools you build.\n\n - Plan and build with other Platform and Infrastructure teams, including analytical storage and streaming, to deliver a complete, fault-tolerant platform for product teams. Align roadmaps and standards, and design for failures and recovery.\n\n - Improve storage performance and cost efficiency by making better use of backends and resources, while keeping the platform simple for product teams.\n\n - Write code primarily in Rust and Python, with clear user-facing documentation. Develop advanced testing scenarios, such as production-scale chaos tests covering backend and infrastructure outages.\n\n - Own latency and availability SLOs for your services, improve monitoring and incident response, and participate in the team’s on-call rotation.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Enjoy digging into the internals of storage systems and understanding how they behave when traffic grows, requests race, or a dependency has a bad day.\n\n - Care about a useful, easy-to-use API as much as what happens behind it.\n\n - Like working with other engineers to understand their needs and make their day-to-day work easier.\n\n - Want to follow your work from design and code through rollout and production for millions of developers.\n\n - Want open-source contributions to be at the center of your day job.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of software engineering experience building and operating distributed, stateful systems in production.\n\n - Hands-on experience with object storage, relational databases, and caching systems at production scale. Experience with key-value or wide-column stores is a plus.\n\n - An understanding of distributed systems fundamentals, including consistency, concurrency, and what happens when requests fail or need to be retried.\n\n - Proficiency in a systems language such as Go, C++, Java, or Rust, and comfort working in Python. We primarily use Rust and Python, and welcome engineers who are new to Rust.\n\n - Experience running services on Kubernetes in a cloud environment, including observability, SLOs, and incident response. Familiarity with Terraform is a plus.\n\n - Good written and spoken English, especially in explaining technical choices and writing documentation.\n\n - Nice to have: experience building shared libraries or internal APIs, migrating data between systems, or improving system performance and cost.\n\n \n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"c1479d26-cf69-48ff-8424-c42ce05a8698","title":"Senior Software Engineer, Foundational Storage","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-10-13T18:11:12.198+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c1479d26-cf69-48ff-8424-c42ce05a8698","applyUrl":"https://jobs.ashbyhq.com/sentry/c1479d26-cf69-48ff-8424-c42ce05a8698/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry’s Foundational Storage team builds and supports the stateful storage systems that all our products rely on: object storage, relational databases, key-value stores, and caches. We help Sentry engineers store and access data consistently, durably, securely, and efficiently as our products and traffic grow.
We develop storage services like our open-source Objectstore and build libraries and APIs that make existing storage systems easier to use. In our own services, we design storage protocols that keep data consistent across backends, even through concurrent updates and failures. Our abstractions let other engineering teams use storage without worrying about which cluster or instance holds their data.
As a Senior Software Engineer on the team, you’ll work on both the systems and the code that makes them easy to use. You’ll tackle questions of data consistency, availability, performance, and cost-efficiency, and work with product teams to turn their needs into practical solutions. The goal is simple: make the right way to store data the easy and obvious way.
Design and operate storage systems used across Sentry, including their configuration and performance tuning.
Create APIs and abstractions that make storage easy for product teams to use, with best practices for correctness, security, and scale built in.
Solve storage challenges at scale, including consistency under concurrent access, sharding and rebalancing, and routing reads and writes across storage backends as workloads grow.
Work with product engineers to choose storage approaches, plan safe migrations, and help teams adopt the tools you build.
Plan and build with other Platform and Infrastructure teams, including analytical storage and streaming, to deliver a complete, fault-tolerant platform for product teams. Align roadmaps and standards, and design for failures and recovery.
Improve storage performance and cost efficiency by making better use of backends and resources, while keeping the platform simple for product teams.
Write code primarily in Rust and Python, with clear user-facing documentation. Develop advanced testing scenarios, such as production-scale chaos tests covering backend and infrastructure outages.
Own latency and availability SLOs for your services, improve monitoring and incident response, and participate in the team’s on-call rotation.
Enjoy digging into the internals of storage systems and understanding how they behave when traffic grows, requests race, or a dependency has a bad day.
Care about a useful, easy-to-use API as much as what happens behind it.
Like working with other engineers to understand their needs and make their day-to-day work easier.
Want to follow your work from design and code through rollout and production for millions of developers.
Want open-source contributions to be at the center of your day job.
5+ years of software engineering experience building and operating distributed, stateful systems in production.
Hands-on experience with object storage, relational databases, and caching systems at production scale. Experience with key-value or wide-column stores is a plus.
An understanding of distributed systems fundamentals, including consistency, concurrency, and what happens when requests fail or need to be retried.
Proficiency in a systems language such as Go, C++, Java, or Rust, and comfort working in Python. We primarily use Rust and Python, and welcome engineers who are new to Rust.
Experience running services on Kubernetes in a cloud environment, including observability, SLOs, and incident response. Familiarity with Terraform is a plus.
Good written and spoken English, especially in explaining technical choices and writing documentation.
Nice to have: experience building shared libraries or internal APIs, migrating data between systems, or improving system performance and cost.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $420,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry’s Foundational Storage team builds and supports the stateful storage systems that all our products rely on: object storage, relational databases, key-value stores, and caches. We help Sentry engineers store and access data consistently, durably, securely, and efficiently as our products and traffic grow.\n\nWe develop storage services like our open-source Objectstore https://github.com/getsentry/objectstore and build libraries and APIs that make existing storage systems easier to use. In our own services, we design storage protocols that keep data consistent across backends, even through concurrent updates and failures. Our abstractions let other engineering teams use storage without worrying about which cluster or instance holds their data.\n\nAs a Senior Software Engineer on the team, you’ll work on both the systems and the code that makes them easy to use. You’ll tackle questions of data consistency, availability, performance, and cost-efficiency, and work with product teams to turn their needs into practical solutions. The goal is simple: make the right way to store data the easy and obvious way.\n\n\nIN THIS ROLE YOU WILL\n\n - Design and operate storage systems used across Sentry, including their configuration and performance tuning.\n\n - Create APIs and abstractions that make storage easy for product teams to use, with best practices for correctness, security, and scale built in.\n\n - Solve storage challenges at scale, including consistency under concurrent access, sharding and rebalancing, and routing reads and writes across storage backends as workloads grow.\n\n - Work with product engineers to choose storage approaches, plan safe migrations, and help teams adopt the tools you build.\n\n - Plan and build with other Platform and Infrastructure teams, including analytical storage and streaming, to deliver a complete, fault-tolerant platform for product teams. Align roadmaps and standards, and design for failures and recovery.\n\n - Improve storage performance and cost efficiency by making better use of backends and resources, while keeping the platform simple for product teams.\n\n - Write code primarily in Rust and Python, with clear user-facing documentation. Develop advanced testing scenarios, such as production-scale chaos tests covering backend and infrastructure outages.\n\n - Own latency and availability SLOs for your services, improve monitoring and incident response, and participate in the team’s on-call rotation.\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Enjoy digging into the internals of storage systems and understanding how they behave when traffic grows, requests race, or a dependency has a bad day.\n\n - Care about a useful, easy-to-use API as much as what happens behind it.\n\n - Like working with other engineers to understand their needs and make their day-to-day work easier.\n\n - Want to follow your work from design and code through rollout and production for millions of developers.\n\n - Want open-source contributions to be at the center of your day job.\n\n\nQUALIFICATIONS\n\n - 5+ years of software engineering experience building and operating distributed, stateful systems in production.\n\n - Hands-on experience with object storage, relational databases, and caching systems at production scale. Experience with key-value or wide-column stores is a plus.\n\n - An understanding of distributed systems fundamentals, including consistency, concurrency, and what happens when requests fail or need to be retried.\n\n - Proficiency in a systems language such as Go, C++, Java, or Rust, and comfort working in Python. We primarily use Rust and Python, and welcome engineers who are new to Rust.\n\n - Experience running services on Kubernetes in a cloud environment, including observability, SLOs, and incident response. Familiarity with Terraform is a plus.\n\n - Good written and spoken English, especially in explaining technical choices and writing documentation.\n\n - Nice to have: experience building shared libraries or internal APIs, migrating data between systems, or improving system performance and cost.\n\n \n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $420,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"9405b1d7-9a4e-424d-b5b2-4bc3cb2ba5cb","title":"Manager, Design Engineering","department":"Design ","team":"Design ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[{"location":"Toronto, Ontario, Canada","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-10-01T20:09:31.554+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/9405b1d7-9a4e-424d-b5b2-4bc3cb2ba5cb","applyUrl":"https://jobs.ashbyhq.com/sentry/9405b1d7-9a4e-424d-b5b2-4bc3cb2ba5cb/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry is looking for a Manager, Design Engineering to lead the team behind Scraps, our design system. This role would manage a team of designers and front-end engineers that is building the infrastructure that powers our UI development.
This role lives at the intersection of design, engineering and AI tooling. The ideal candidate is comfortable reviewing a component's API in a pull request, can critique the consistency of typography across components, and has created skills to help agents use a design system more effectively. This role will set the direction for our system, grow the team, and stay close enough to the work to make design and implementation decisions.
Manage and grow a team of engineers and designers — hiring, leveling, and coaching across both crafts
Own the strategic roadmap for the team: what components to prioritize, what tools to adopt, which parts of the web app to refactor, etc.
Help maintain the UI quality and expression that Sentry is known for
Keep design and code in sync — tokens, variables, component parity, and the pipeline from Figma to production
Stay hands-on building components and the infrastructure to enable fast, accurate agentic front-end development and prototyping
Drive adoption across product teams through documentation, lint rules, and contribution workflows that don't slow anyone down
Consider yourself a design engineer, or a designer who codes
Are passionate about design systems as the context layer for agentic frontend development, and want to build tools and skills that enable product teams to ship faster
Nerd out over component APIs, variant structures, and tokenization and naming conventions
Care deeply about consistency but know when a pattern needs to flex for a specific use case
Care deeply about interface quality, and want to build world class front-end infrastructure you can be proud of
Get as much out of growing people as you do out of building things
3+ years of experience in a full-time design system or design engineering team
2+ years of people management experience
Strong visual and interaction design skills with a sharp eye for spacing, hierarchy, and micro-interactions
Deep fluency in React, TypeScript, CSS, and the DOM
Familiarity with Figma's design systems tooling — components, variants, variables, auto layout, shared libraries, and branching workflows
Able to balance long-term system thinking with the practical needs of product teams shipping on tight timelines
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 – $270,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry is looking for a Manager, Design Engineering to lead the team behind Scraps, our design system. This role would manage a team of designers and front-end engineers that is building the infrastructure that powers our UI development.\n\nThis role lives at the intersection of design, engineering and AI tooling. The ideal candidate is comfortable reviewing a component's API in a pull request, can critique the consistency of typography across components, and has created skills to help agents use a design system more effectively. This role will set the direction for our system, grow the team, and stay close enough to the work to make design and implementation decisions.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Manage and grow a team of engineers and designers — hiring, leveling, and coaching across both crafts\n\n - Own the strategic roadmap for the team: what components to prioritize, what tools to adopt, which parts of the web app to refactor, etc.\n\n - Help maintain the UI quality and expression that Sentry is known for\n\n - Keep design and code in sync — tokens, variables, component parity, and the pipeline from Figma to production\n\n - Stay hands-on building components and the infrastructure to enable fast, accurate agentic front-end development and prototyping\n\n - Drive adoption across product teams through documentation, lint rules, and contribution workflows that don't slow anyone down\n \n \n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Consider yourself a design engineer, or a designer who codes\n\n - Are passionate about design systems as the context layer for agentic frontend development, and want to build tools and skills that enable product teams to ship faster\n\n - Nerd out over component APIs, variant structures, and tokenization and naming conventions\n\n - Care deeply about consistency but know when a pattern needs to flex for a specific use case\n\n - Care deeply about interface quality, and want to build world class front-end infrastructure you can be proud of\n\n - Get as much out of growing people as you do out of building things\n \n \n\n\nQUALIFICATIONS\n\n - 3+ years of experience in a full-time design system or design engineering team\n\n - 2+ years of people management experience\n\n - Strong visual and interaction design skills with a sharp eye for spacing, hierarchy, and micro-interactions\n\n - Deep fluency in React, TypeScript, CSS, and the DOM\n\n - Familiarity with Figma's design systems tooling — components, variants, variables, auto layout, shared libraries, and branching workflows\n\n - Able to balance long-term system thinking with the practical needs of product teams shipping on tight timelines\n \n \n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 – $270,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"1c34ea48-ab62-4b71-a7d7-d0ac9eb07bba","title":"Software Engineer, Streaming Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","secondaryLocations":[],"publishedAt":"2026-10-09T18:33:49.769+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/1c34ea48-ab62-4b71-a7d7-d0ac9eb07bba","applyUrl":"https://jobs.ashbyhq.com/sentry/1c34ea48-ab62-4b71-a7d7-d0ac9eb07bba/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Streaming Platform team at Sentry is building the next generation of infrastructure that powers our ingestion pipelines and real-time data processing systems. Our platform ingests, processes, and distributes hundreds of thousands of events per second with low latency and high reliability. We are creating a system that makes it easy for Sentry engineers to deploy and run Streaming Applications at scale by simplifying the complexity of Kafka, scaling consumers automatically, and managing state so product teams can focus on building great experiences for developers.
As part of this team, you will work on challenges at the intersection of distributed systems, real-time data processing, and developer experience. You will help us create a self-service streaming platform that improves stability, accelerates time to production, and reduces operational overhead.
This role is based in Toronto, with three days per week in the office to work closely with engineering teams.
Design, build, and operate components of our Streaming Platform, including Kafka, the streaming runtime, high-level APIs, and developer-facing abstractions.
Implement resilient, high-throughput stream processing systems that handle unbounded datasets with strong correctness guarantees (delivery, checkpointing, watermarking, and more).
Build scalable automation and control plane for Kafka fleet management and improve efficiency.
Partner with product engineers to ensure our abstractions enable fast, reliable, and consistent ingestion pipelines.
Improve observability, monitoring, and failover for mission-critical real-time systems.
You enjoy working on distributed systems at scale and care about reliability and performance.
You like building abstractions that make complex infrastructure easier for others to use.
You are motivated by designing systems that balance flexibility for developers with best practices for stability.
You are excited to shape how Sentry handles near real-time ingestion and analytics at scale.
You value being part of a collaborative team where your contributions make a broad impact across the company.
At least 2-3 years of software engineering experience, with background in distributed systems, data infrastructure, or real-time streaming.
Proficiency in a programming language such as Python, Rust, Go, or Java (we primarily use Python and Rust, but experience in similar languages is valuable).
Experience building and operating systems in cloud environments such as Kubernetes, AWS, or GCP.
Nice to have: experience with streaming technologies such as Kafka, Flink, Spark Streaming, or similar tools.
The base salary range that Sentry reasonably expects to pay for this position is $163,000 to $200,000 CAD. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Streaming Platform team at Sentry is building the next generation of infrastructure that powers our ingestion pipelines and real-time data processing systems. Our platform ingests, processes, and distributes hundreds of thousands of events per second with low latency and high reliability. We are creating a system that makes it easy for Sentry engineers to deploy and run Streaming Applications at scale by simplifying the complexity of Kafka, scaling consumers automatically, and managing state so product teams can focus on building great experiences for developers.\n\n\n\nAs part of this team, you will work on challenges at the intersection of distributed systems, real-time data processing, and developer experience. You will help us create a self-service streaming platform that improves stability, accelerates time to production, and reduces operational overhead.\n\n\n\nThis role is based in Toronto, with three days per week in the office to work closely with engineering teams.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Design, build, and operate components of our Streaming Platform, including Kafka, the streaming runtime, high-level APIs, and developer-facing abstractions.\n\n - Implement resilient, high-throughput stream processing systems that handle unbounded datasets with strong correctness guarantees (delivery, checkpointing, watermarking, and more).\n\n - Build scalable automation and control plane for Kafka fleet management and improve efficiency.\n\n - Partner with product engineers to ensure our abstractions enable fast, reliable, and consistent ingestion pipelines.\n\n - Improve observability, monitoring, and failover for mission-critical real-time systems.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - You enjoy working on distributed systems at scale and care about reliability and performance.\n\n - You like building abstractions that make complex infrastructure easier for others to use.\n\n - You are motivated by designing systems that balance flexibility for developers with best practices for stability.\n\n - You are excited to shape how Sentry handles near real-time ingestion and analytics at scale.\n\n - You value being part of a collaborative team where your contributions make a broad impact across the company.\n\n\n\n\nQUALIFICATIONS\n\n - At least 2-3 years of software engineering experience, with background in distributed systems, data infrastructure, or real-time streaming.\n\n - Proficiency in a programming language such as Python, Rust, Go, or Java (we primarily use Python and Rust, but experience in similar languages is valuable).\n\n - Experience building and operating systems in cloud environments such as Kubernetes, AWS, or GCP.\n\n - Nice to have: experience with streaming technologies such as Kafka, Flink, Spark Streaming, or similar tools.\n\n\n\nThe base salary range that Sentry reasonably expects to pay for this position is $163,000 to $200,000 CAD. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"35193bfb-bb6b-4479-85be-0945e5b94a3e","title":"Senior Software Engineer, Developer Infrastructure","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-10-09T18:45:34.564+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/35193bfb-bb6b-4479-85be-0945e5b94a3e","applyUrl":"https://jobs.ashbyhq.com/sentry/35193bfb-bb6b-4479-85be-0945e5b94a3e/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Developer Infrastructure team builds the systems Sentry engineers use to develop, test, and ship software. We own local and cloud development environments, CI/CD across our open-source and private codebases, tooling for creating new services, and SDK and library publishing.
Our goal is to help engineers spend more time building for customers and less time troubleshooting their development tools. You’ll work on problems such as shortening CI feedback cycles, improving deployment reliability, detecting flaky tests, and making development environments easier to use and maintain.
As AI coding agents become part of engineering workflows, you’ll also help our environments, CI, and deployment systems support them with the context and access they need.
You’ll own projects from design through rollout and ongoing operation, working directly with engineers across Sentry to understand their needs and measure whether your changes improve their work.
This role is based in San Francisco, with three days per week in the office to work closely with Platform and Product Engineering teams.
Build and maintain tooling for local and cloud development environments.
Improve the speed and reliability of CI and deployment pipelines as our codebases and infrastructure grow.
Develop supported, reusable workflows for creating services and libraries.
Improve SDK and library publishing tools and release processes.
Build metrics, dashboards, and flaky test detection to help teams identify and resolve development and deployment problems.
Give engineers and AI coding agents the context they need to work within Sentry’s systems and conventions.
Partner with engineering teams to prioritize improvements, support adoption, and evaluate results.
You enjoy building tools and infrastructure other engineers rely on.
You consider reliability, performance, cost, and maintenance when making technical decisions.
You take ownership from understanding a problem through implementation, rollout, and operation.
You listen to engineers’ feedback and use evidence to guide improvements.
You help teams adopt shared tools and standards through clear reasoning and collaboration.
5+ years of software engineering experience or equivalent experience building developer tools and infrastructure.
A track record of building or significantly improving developer tooling or infrastructure used by engineering teams.
Strong proficiency in Python.
Experience improving CI/CD systems, including diagnosing performance or reliability problems.
Experience leading complex technical projects through design, implementation, and rollout.
Experience using Docker and container orchestration in production.
Experience working with cloud infrastructure such as GCP or AWS.
Familiarity with Kubernetes and infrastructure as code tools.
Experience working across engineering teams to build agreement on tools, standards, or workflow changes.
Clear written and verbal communication, including explaining technical tradeoffs and documenting how systems work.
You don’t need to meet every qualification to apply. If your experience aligns with the core work, we’d like to hear from you.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Developer Infrastructure team builds the systems Sentry engineers use to develop, test, and ship software. We own local and cloud development environments, CI/CD across our open-source and private codebases, tooling for creating new services, and SDK and library publishing.\n\n\n\nOur goal is to help engineers spend more time building for customers and less time troubleshooting their development tools. You’ll work on problems such as shortening CI feedback cycles, improving deployment reliability, detecting flaky tests, and making development environments easier to use and maintain.\n\n\n\nAs AI coding agents become part of engineering workflows, you’ll also help our environments, CI, and deployment systems support them with the context and access they need.\n\n\n\nYou’ll own projects from design through rollout and ongoing operation, working directly with engineers across Sentry to understand their needs and measure whether your changes improve their work.\n\n\n\nThis role is based in San Francisco, with three days per week in the office to work closely with Platform and Product Engineering teams.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and maintain tooling for local and cloud development environments.\n\n - Improve the speed and reliability of CI and deployment pipelines as our codebases and infrastructure grow.\n\n - Develop supported, reusable workflows for creating services and libraries.\n\n - Improve SDK and library publishing tools and release processes.\n\n - Build metrics, dashboards, and flaky test detection to help teams identify and resolve development and deployment problems.\n\n - Give engineers and AI coding agents the context they need to work within Sentry’s systems and conventions.\n\n - Partner with engineering teams to prioritize improvements, support adoption, and evaluate results.\n\n\n\n\nHOW YOU WORK\n\n - You enjoy building tools and infrastructure other engineers rely on.\n\n - You consider reliability, performance, cost, and maintenance when making technical decisions.\n\n - You take ownership from understanding a problem through implementation, rollout, and operation.\n\n - You listen to engineers’ feedback and use evidence to guide improvements.\n\n - You help teams adopt shared tools and standards through clear reasoning and collaboration.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of software engineering experience or equivalent experience building developer tools and infrastructure.\n\n - A track record of building or significantly improving developer tooling or infrastructure used by engineering teams.\n\n - Strong proficiency in Python.\n\n - Experience improving CI/CD systems, including diagnosing performance or reliability problems.\n\n - Experience leading complex technical projects through design, implementation, and rollout.\n\n - Experience using Docker and container orchestration in production.\n\n - Experience working with cloud infrastructure such as GCP or AWS.\n\n - Familiarity with Kubernetes and infrastructure as code tools.\n\n - Experience working across engineering teams to build agreement on tools, standards, or workflow changes.\n\n - Clear written and verbal communication, including explaining technical tradeoffs and documenting how systems work.\n\n\n\nYou don’t need to meet every qualification to apply. If your experience aligns with the core work, we’d like to hear from you.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."},{"id":"2b5e1ac5-9709-4280-9ceb-51bff95328e3","title":"Senior Manager, Support Engineering","department":"Support","team":"Support","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-10-14T23:16:31.090+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/2b5e1ac5-9709-4280-9ceb-51bff95328e3","applyUrl":"https://jobs.ashbyhq.com/sentry/2b5e1ac5-9709-4280-9ceb-51bff95328e3/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.
We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.
This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.
Lead and grow the team
Manage and coach a team of Technical Support Engineers
Set clear expectations for technical depth, response quality, and ownership, and give direct feedback
Design a coverage model that works across time zones, including on-call and escalation paths
Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices
Own support outcomes
Own and report the team's core metrics: CX, time to resolution, escalation rate, and more
Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster
Run AI-assisted support
Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person
Set the quality bar for agent answers and the process for catching incomplete ones
Decide where automation is worth building and where it isn't, based on data
Handle escalations and partner across Sentry
Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back
Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales
Bring a clear picture of customer pain to Product and Engineering, backed by numbers
Think great support is an engineering problem, not a staffing problem
Want to build the team and the systems at the same time
Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours
Would rather fix the cause of 200 tickets than answer them faster
Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.
8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
3+ years managing technical support engineers, including hiring and growing a team
Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
Track record of using support data to drive product and process changes
Clear, direct written communication with customers, executives, and engineers
Bonus
Experience at a developer tools or observability company
Former software engineer
Managed a team spread across multiple time zones
Open source contributor or maintainer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAt Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.\n\nWe're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.\n\nThis is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n\n\nLead and grow the team\n\n - Manage and coach a team of Technical Support Engineers\n\n - Set clear expectations for technical depth, response quality, and ownership, and give direct feedback\n\n - Design a coverage model that works across time zones, including on-call and escalation paths\n\n - Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices\n \n \n\nOwn support outcomes\n\n - Own and report the team's core metrics: CX, time to resolution, escalation rate, and more\n\n - Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster\n\n\n\nRun AI-assisted support\n\n - Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person\n\n - Set the quality bar for agent answers and the process for catching incomplete ones\n\n - Decide where automation is worth building and where it isn't, based on data\n\n\n\nHandle escalations and partner across Sentry\n\n - Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back\n\n - Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales\n\n - Bring a clear picture of customer pain to Product and Engineering, backed by numbers\n \n \n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Think great support is an engineering problem, not a staffing problem\n\n - Want to build the team and the systems at the same time\n\n - Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours\n\n - Would rather fix the cause of 200 tickets than answer them faster\n\n - Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.\n \n \n\n\nQUALIFICATIONS\n\n - 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company\n\n - 3+ years managing technical support engineers, including hiring and growing a team\n\n - Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure\n\n - Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them\n\n - Hands-on experience running AI or automation in a support org, and a clear view of its failure modes\n\n - Track record of using support data to drive product and process changes\n\n - Clear, direct written communication with customers, executives, and engineers\n\nBonus\n\n - Experience at a developer tools or observability company\n\n - Former software engineer\n\n - Managed a team spread across multiple time zones\n\n - Open source contributor or maintainer\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/."}],"apiVersion":"1"}