Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
As a Staff Machine Learning Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the models and agents used to make our product smarter and more capable. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.
Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues
Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles
Own the development of major initiatives in the AI/ML space
Are driven by impact and enjoy working on high-stakes, high-visibility projects
Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members
Thrive in cross-functional teams and enjoy building features alongside developers and product teams
Minimum 4+ years of professional experience with a MS/PhD degree in computer science, machine learning, or a related field
Minimum 6+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field
Demonstrated expertise building production-grade agentic systems and tools
You are comfortable writing production quality code (we use Python)
Expertise with deep learning frameworks (we use PyTorch)
Familiarity in deploying machine learning models at scale in production environments
Experience in writing technical documentation, mentoring, and presenting to technical audiences
Proven track record of owning a system, feature, or component, leading or collaborating with multiple engineers and teams
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAs a Staff Machine Learning Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the models and agents used to make our product smarter and more capable. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues\n\n - Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles\n\n - Own the development of major initiatives in the AI/ML space\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Are driven by impact and enjoy working on high-stakes, high-visibility projects\n\n - Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members\n\n - Thrive in cross-functional teams and enjoy building features alongside developers and product teams\n\n\n\n\nQUALIFICATIONS\n\n - Minimum 4+ years of professional experience with a MS/PhD degree in computer science, machine learning, or a related field\n\n - Minimum 6+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field\n\n - Demonstrated expertise building production-grade agentic systems and tools\n\n - You are comfortable writing production quality code (we use Python)\n\n - Expertise with deep learning frameworks (we use PyTorch)\n\n - Familiarity in deploying machine learning models at scale in production environments\n\n - Experience in writing technical documentation, mentoring, and presenting to technical audiences\n\n - Proven track record of owning a system, feature, or component, leading or collaborating with multiple engineers and teams\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"$155K - $400K","compensationTiers":[{"id":"427b2d51-928f-4f2a-a335-e617dc17e9de","tierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"81776062-0b8c-4c25-8f5a-2a6379d2b73e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"6432d040-4749-4774-8052-58b91c9305e1","summary":"$155K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000}]}},{"id":"6eb8d5f2-977e-4ff4-bdbe-fccb8747b5d7","title":"Senior Software Engineer, AI","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-10-30T21:42:25.950+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/6eb8d5f2-977e-4ff4-bdbe-fccb8747b5d7","applyUrl":"https://jobs.ashbyhq.com/sentry/6eb8d5f2-977e-4ff4-bdbe-fccb8747b5d7/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
As a Senior Software Engineer on Sentry’s AI team, you’ll be directly responsible for developing the platform used by our debugging agents. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.
Build state-of-the-art agentic AI platforms to triage, debug, and solve real production issues
Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles
Own the development of major initiatives in the AI/ML space
Are driven by impact and enjoy working on high-stakes, high-visibility projects
Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members
Thrive in cross-functional teams and enjoy building features alongside developers and product teams
Minimum 5+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field
Demonstrated expertise building production-grade agentic systems and tools
You are comfortable writing production quality code (we use Python and Typescript)
Familiarity with deep learning frameworks (we use PyTorch)
Familiarity in deploying machine learning models at scale in production environments
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer on Sentry’s AI team, you’ll be directly responsible for developing the platform used by our debugging agents. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Build state-of-the-art agentic AI platforms to triage, debug, and solve real production issues\n\n - Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles\n\n - Own the development of major initiatives in the AI/ML space\n \n \n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Are driven by impact and enjoy working on high-stakes, high-visibility projects\n\n - Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members\n\n - Thrive in cross-functional teams and enjoy building features alongside developers and product teams\n \n \n\n\nQUALIFICATIONS\n\n - Minimum 5+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field\n\n - Demonstrated expertise building production-grade agentic systems and tools\n\n - You are comfortable writing production quality code (we use Python and Typescript)\n\n - Familiarity with deep learning frameworks (we use PyTorch)\n\n - Familiarity in deploying machine learning models at scale in production environments\n \n \n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"$155K - $400K","compensationTiers":[{"id":"bc14e3fc-157a-4f88-b1e9-65a85501d3c5","tierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"619ecb90-f893-426a-ade4-7f8141cdb112","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"6b88fb61-db04-4d47-a8ce-f507e35a2202","summary":"$155K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000}]}},{"id":"d96096f1-f662-4581-8706-2f088bc43211","title":"Senior Enterprise Product Marketing Manager","department":"Marketing ","team":"Marketing ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-11-14T23:38:16.215+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/d96096f1-f662-4581-8706-2f088bc43211","applyUrl":"https://jobs.ashbyhq.com/sentry/d96096f1-f662-4581-8706-2f088bc43211/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
As an Enterprise Marketing Manager, you’ll own how Sentry is positioned to buyer personas in core audience segments across competitive deals, customer proof, and enterprise campaigns.
This role is deeply focused on enablement and storytelling. You’ll partner closely with Sales, Product Marketing, and Integrated Marketing to ensure Sentry is positioned to win in competitive environments and supported by credible customer programs and narratives.
Create and deliver enterprise messaging and positioning by producing core narratives, sales assets, and content that clearly articulate Sentry’s value to buyer personas.
Lead competitive sales enablement, including battlecards, positioning frameworks, win/loss analysis, and sales training that improves performance in strategic deals.
Build and scale customer programs, including advocacy, case studies, and advisory boards that demonstrate credibility and impact at scale.
Support enterprise campaigns with strong narratives and content, partnering with Integrated Marketing and Product Marketing to ensure campaigns reflect buyer needs, competitive context, and customer proof.
Partner closely with GTM teams on execution, responding to field needs, supporting key opportunities, and continuously improving enterprise enablement based on feedback and results.
Are a go-getter who enjoys ideating and building programs from the ground up.
Get excited when working with Sales and enjoy influencing competitive sales cycles.
Enjoy building customer programs that demonstrate credibility, scale, and business impact.
Nerd out on distilling complex technical topics into clear, compelling narratives for developers and executives.
Thrive when balancing strategic thinking with hands-on execution.
4-6+ years in product marketing or enterprise marketing developing messaging and positioning
Proven experience supporting sales teams with enablement and collateral
Excellent written and verbal communication skills, with confidence engaging senior technical and business stakeholders
Bonus: Experience marketing developer tools, observability, or infrastructure platforms in competitive markets
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\nAs an Enterprise Marketing Manager, you’ll own how Sentry is positioned to buyer personas in core audience segments across competitive deals, customer proof, and enterprise campaigns.\n\nThis role is deeply focused on enablement and storytelling. You’ll partner closely with Sales, Product Marketing, and Integrated Marketing to ensure Sentry is positioned to win in competitive environments and supported by credible customer programs and narratives.\n\n\n\nIN THIS ROLE YOU WILL\n\n - Create and deliver enterprise messaging and positioning by producing core narratives, sales assets, and content that clearly articulate Sentry’s value to buyer personas.\n\n - Lead competitive sales enablement, including battlecards, positioning frameworks, win/loss analysis, and sales training that improves performance in strategic deals.\n\n - Build and scale customer programs, including advocacy, case studies, and advisory boards that demonstrate credibility and impact at scale.\n\n - Support enterprise campaigns with strong narratives and content, partnering with Integrated Marketing and Product Marketing to ensure campaigns reflect buyer needs, competitive context, and customer proof.\n\n - Partner closely with GTM teams on execution, responding to field needs, supporting key opportunities, and continuously improving enterprise enablement based on feedback and results.\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a go-getter who enjoys ideating and building programs from the ground up.\n\n - Get excited when working with Sales and enjoy influencing competitive sales cycles.\n\n - Enjoy building customer programs that demonstrate credibility, scale, and business impact.\n\n - Nerd out on distilling complex technical topics into clear, compelling narratives for developers and executives.\n\n - Thrive when balancing strategic thinking with hands-on execution.\n\n\nQUALIFICATIONS\n\n - 4-6+ years in product marketing or enterprise marketing developing messaging and positioning\n\n - Proven experience supporting sales teams with enablement and collateral\n\n - Excellent written and verbal communication skills, with confidence engaging senior technical and business stakeholders\n\n - Bonus: Experience marketing developer tools, observability, or infrastructure platforms in competitive markets\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$150K – $180K • Offers Equity","scrapeableCompensationSalarySummary":"$150K - $180K","compensationTiers":[{"id":"62d0478a-79b5-4a41-b69a-473d88d59e34","tierSummary":"$150K – $180K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4683bdac-3b3e-42f4-b444-a453591ab79f","summary":"$150K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":180000},{"id":"d88f1106-bb5a-4d17-819f-f99eda4d5400","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":180000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"9889cf59-cd32-4aff-bff7-645bb1be4e14","title":"Solutions Engineer","department":"Sales ","team":"Sales ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-11-21T20:25:39.379+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/9889cf59-cd32-4aff-bff7-645bb1be4e14","applyUrl":"https://jobs.ashbyhq.com/sentry/9889cf59-cd32-4aff-bff7-645bb1be4e14/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:
Developers can effectively identify and resolve slowdowns and errors in their applications.
Development teams increase developer productivity and customer satisfaction.
Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.
Enjoy talking about technology and interfacing with engineers and engineering leaders.
Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.
Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).
Have a fast-paced, results-driven mindset.
Love developer tools, open-source, and/or all things software development life cycle!
3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
Please note- we're hiring a variety of levels so if you are interested but have less or more experience- please still apply!
Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
Possess excellent communication and presentation skills.
Problem solver, knowledgable, and can-doer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $140,000 to $190,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE:\n\nThe Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:\n\n - Developers can effectively identify and resolve slowdowns and errors in their applications.\n\n - Development teams increase developer productivity and customer satisfaction.\n \n \n\n\nIN THIS ROLE YOU WILL\n\n - Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.\n\n - Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).\n\n - Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices\n\n - Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.\n\n - Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.\n \n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders.\n\n - Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.\n\n - Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).\n\n - Have a fast-paced, results-driven mindset.\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n \n \n\n\nQUALIFICATIONS\n\n - 3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.\n \n - Please note- we're hiring a variety of levels so if you are interested but have less or more experience- please still apply!\n\n - Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.\n\n - Possess excellent communication and presentation skills.\n\n - Problem solver, knowledgable, and can-doer\n \n \n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $140,000 to $190,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$140K – $160K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$140K - $160K","compensationTiers":[{"id":"77eac511-8da2-4d47-aec1-b226821fd275","tierSummary":"$140K – $160K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"a09e5a36-064c-4de4-832f-5d95d66d3c73","summary":"$140K – $160K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":160000},{"id":"e88107a8-fee8-49db-892c-48ab10e8ecdd","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"10960132-d519-4cb6-85f6-430075ab9218","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":160000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7ed2b263-3873-44c6-a730-2ca96100c58f","title":"Senior Developer Experience Engineer","department":"Marketing ","team":"Marketing ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-12-09T21:40:56.403+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/7ed2b263-3873-44c6-a730-2ca96100c58f","applyUrl":"https://jobs.ashbyhq.com/sentry/7ed2b263-3873-44c6-a730-2ca96100c58f/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Developer Experience team is growing in San Francisco! This is a hybrid role out of our main headquarters and must be based there. We’re looking for a hands-on builder with strong opinions on great developer docs.
Are you someone who loves tinkering with the newest features in your favorite products? Do you enjoy taking the next random JavaScript framework for a spin and figuring out how to make them tick? Does it especially irk you when the code snippets are wrong, or the only docs for a feature are on X? Developer Experience at Sentry lives in the intersection of shipping really cool products and getting developers set up to use them.
If you’re someone who is confident in partnering with Product and Engineering to test and ship the latest features, not afraid to jump in and go hands-on to solve problems for our biggest customers, and a good eye for what good docs looks like - this is a dream role.
Developer Experience at Sentry is a team of builders who are constantly looking for ways to make it easier for every developer to use Sentry. We engage with the challenges facing technical communities, to support developers, gather feedback, and help our product and engineering teams ship new capabilities.
An engineer in this role should be confident to “come with an answer,\" propose the product solutions, identify the content and/or execution plans and people to partner with, and go execute.
Attend and even host events and meetups in the developer community
Have a point of view and aren’t shy about expressing it. You get your energy from both knowing the latest trends and having a POV on which ones to ignore. Who’s working on something interesting, who influences the conversation, and who’s going to help drive the conversation forward - while linking all this back to the core problems that Sentry is solving
Build content that gets people excited to build their software alongside Sentry
Have an ear to the street. You get excited about gathering insights from users, the developer tool world, and what's currently happening in software development.
Ride side by side with Engineering, Product, Design, Sales Engineering, Business Ops, and nearly every function in Marketing from Comms to Product Marketing to develop the best content and great product narratives.
Are someone who loves taking new features for a spin, learning how they tick, and testing them against your own projects
Are an educator, a builder, and a human router. And you know that the best way to get people excited about your product is to show, not sell, through cool concepts, useful technical tutorials, and by bringing brilliant people together
Are a “meh… not bad” writer who understands how to tell a useful and relevant story in 30 words as well as weave together questions to panelists for 30 minutes
Get excited when you hear that your job is to do ⅓ of each: Educating through useful and timely content + building community through live and virtual gatherings + Being customer-to-product influence
Listen as much as you talk. And you know how to build a community organically by lifting up and promoting others.
5+ years as a developer and 3+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events
You have 3+ examples of technical educational content aimed for professional developers (e.g. tutorial, video series, blog series, course)
At least one example of your own dedicated blogs, forum or sites with a developer-focused audience and can speak to how you measured success and what promotional mechanisms you used to drive top of funnel visibility
At least one project using a common modern development language or framework
You have been an active member and contributor of technical communities, on any platform (e.g. Discord, Stack Overflow, Reddit, Twitter, TikTok)
Ability to prioritize competing opportunities and balance customer needs versus business priorities
Stellar written and verbal communication skills
A down-to-earth attitude, a good amount of humility, and dry sense of humor are a huge plus
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $190,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Developer Experience team is growing in San Francisco! This is a hybrid role out of our main headquarters and must be based there. We’re looking for a hands-on builder with strong opinions on great developer docs.\n\nAre you someone who loves tinkering with the newest features in your favorite products? Do you enjoy taking the next random JavaScript framework for a spin and figuring out how to make them tick? Does it especially irk you when the code snippets are wrong, or the only docs for a feature are on X? Developer Experience at Sentry lives in the intersection of shipping really cool products and getting developers set up to use them.\n\nIf you’re someone who is confident in partnering with Product and Engineering to test and ship the latest features, not afraid to jump in and go hands-on to solve problems for our biggest customers, and a good eye for what good docs looks like - this is a dream role.\n\nDeveloper Experience at Sentry is a team of builders who are constantly looking for ways to make it easier for every developer to use Sentry. We engage with the challenges facing technical communities, to support developers, gather feedback, and help our product and engineering teams ship new capabilities.\n\nAn engineer in this role should be confident to “come with an answer,\" propose the product solutions, identify the content and/or execution plans and people to partner with, and go execute.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Attend and even host events and meetups in the developer community\n\n - Have a point of view and aren’t shy about expressing it. You get your energy from both knowing the latest trends and having a POV on which ones to ignore. Who’s working on something interesting, who influences the conversation, and who’s going to help drive the conversation forward - while linking all this back to the core problems that Sentry is solving\n\n - Build content that gets people excited to build their software alongside Sentry\n\n - Have an ear to the street. You get excited about gathering insights from users, the developer tool world, and what's currently happening in software development.\n\n - Ride side by side with Engineering, Product, Design, Sales Engineering, Business Ops, and nearly every function in Marketing from Comms to Product Marketing to develop the best content and great product narratives.\n \n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are someone who loves taking new features for a spin, learning how they tick, and testing them against your own projects\n\n - Are an educator, a builder, and a human router. And you know that the best way to get people excited about your product is to show, not sell, through cool concepts, useful technical tutorials, and by bringing brilliant people together\n\n - Are a “meh… not bad” writer who understands how to tell a useful and relevant story in 30 words as well as weave together questions to panelists for 30 minutes\n\n - Get excited when you hear that your job is to do ⅓ of each: Educating through useful and timely content + building community through live and virtual gatherings + Being customer-to-product influence\n\n - Listen as much as you talk. And you know how to build a community organically by lifting up and promoting others.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years as a developer and 3+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events\n\n - You have 3+ examples of technical educational content aimed for professional developers (e.g. tutorial, video series, blog series, course)\n\n - At least one example of your own dedicated blogs, forum or sites with a developer-focused audience and can speak to how you measured success and what promotional mechanisms you used to drive top of funnel visibility\n\n - At least one project using a common modern development language or framework\n\n - You have been an active member and contributor of technical communities, on any platform (e.g. Discord, Stack Overflow, Reddit, Twitter, TikTok)\n\n - Ability to prioritize competing opportunities and balance customer needs versus business priorities\n\n - Stellar written and verbal communication skills\n\n - A down-to-earth attitude, a good amount of humility, and dry sense of humor are a huge plus\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $190,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$150K – $190K • Offers Equity","scrapeableCompensationSalarySummary":"$150K - $190K","compensationTiers":[{"id":"085e85cf-d509-4086-94a1-ce542c08ae42","tierSummary":"$150K – $190K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"fc88255e-0c6b-4ea5-b5d8-e2dd159479b6","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d3f60ac0-e54c-40ee-bfc6-813de151a6f8","summary":"$150K – $190K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":190000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":190000}]}},{"id":"95d2eeab-291d-40ad-97a2-86b104f3c7ad","title":"Senior Software Engineer, AI Evals","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-28T18:17:55.896+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/95d2eeab-291d-40ad-97a2-86b104f3c7ad","applyUrl":"https://jobs.ashbyhq.com/sentry/95d2eeab-291d-40ad-97a2-86b104f3c7ad/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
As a Senior Software Engineer on Sentry’s AI/ML team, you’ll be responsible for building the evaluation infrastructure that measures the accuracy, reliability, and real-world performance of our AI systems. This role is critical to ensuring that our debugging agents and AI-powered features behave correctly, safely, and predictably as they scale. You’ll design datasets, benchmarks, and test harnesses that turn ambiguous AI behavior into measurable signals, helping the team ship AI with confidence.
Design and build robust evaluation frameworks to measure accuracy, reliability, regressions, and edge cases in AI systems
Create and curate high-quality datasets, golden test cases, and benchmarks grounded in real production data
Build automated test harnesses and metrics pipelines to continuously evaluate models, prompts, and agentic workflows
Partner closely with applied AI engineers and product leaders to define what “good” looks like and translate it into measurable criteria
Own the evaluation lifecycle for major AI initiatives, from early experimentation through production monitoring
Care deeply about correctness, rigor, and measurement in AI systems
Enjoy turning fuzzy product goals and model behavior into concrete tests and metrics
Like building foundational infrastructure that unlocks faster iteration and higher confidence for the entire AI team
Thrive in cross-functional environments and enjoy influencing model design through better evaluation
Minimum 5+ years of professional experience with a Bachelor’s degree in computer science, machine learning, or a related field
Experience building testing, evaluation, or data infrastructure for complex systems (AI/ML experience strongly preferred)
Comfort writing production-quality code (we use Python and TypeScript)
Experience working with structured and unstructured datasets, labeling workflows, or data quality pipelines
Familiarity with modern ML systems and evaluation techniques (e.g., offline metrics, online evaluation, regression testing for models or prompts)
Bonus: experience evaluating LLMs, agentic systems, or AI-assisted developer tools
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer on Sentry’s AI/ML team, you’ll be responsible for building the evaluation infrastructure that measures the accuracy, reliability, and real-world performance of our AI systems. This role is critical to ensuring that our debugging agents and AI-powered features behave correctly, safely, and predictably as they scale. You’ll design datasets, benchmarks, and test harnesses that turn ambiguous AI behavior into measurable signals, helping the team ship AI with confidence.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Design and build robust evaluation frameworks to measure accuracy, reliability, regressions, and edge cases in AI systems\n\n - Create and curate high-quality datasets, golden test cases, and benchmarks grounded in real production data\n\n - Build automated test harnesses and metrics pipelines to continuously evaluate models, prompts, and agentic workflows\n\n - Partner closely with applied AI engineers and product leaders to define what “good” looks like and translate it into measurable criteria\n\n - Own the evaluation lifecycle for major AI initiatives, from early experimentation through production monitoring\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Care deeply about correctness, rigor, and measurement in AI systems\n\n - Enjoy turning fuzzy product goals and model behavior into concrete tests and metrics\n\n - Like building foundational infrastructure that unlocks faster iteration and higher confidence for the entire AI team\n\n - Thrive in cross-functional environments and enjoy influencing model design through better evaluation\n\n\nQUALIFICATIONS\n\n - Minimum 5+ years of professional experience with a Bachelor’s degree in computer science, machine learning, or a related field\n\n - Experience building testing, evaluation, or data infrastructure for complex systems (AI/ML experience strongly preferred)\n\n - Comfort writing production-quality code (we use Python and TypeScript)\n\n - Experience working with structured and unstructured datasets, labeling workflows, or data quality pipelines\n\n - Familiarity with modern ML systems and evaluation techniques (e.g., offline metrics, online evaluation, regression testing for models or prompts)\n\n - Bonus: experience evaluating LLMs, agentic systems, or AI-assisted developer tools\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"$155K - $400K","compensationTiers":[{"id":"13ca4206-ded8-4b5c-8889-e3ea9ebcc06e","tierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"6ccde4a1-a829-4678-8235-89974958c95a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"36feb489-c35e-4daf-ac00-ad258658096d","summary":"$155K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000}]}},{"id":"c736c27c-406d-43eb-8f88-bc7defb7ff32","title":"Senior Technical Customer Success Manager ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-29T01:35:35.060+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c736c27c-406d-43eb-8f88-bc7defb7ff32","applyUrl":"https://jobs.ashbyhq.com/sentry/c736c27c-406d-43eb-8f88-bc7defb7ff32/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.
You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.
This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.
Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.
Drive customer success and health through effective onboarding, adoption, value realization, and retention.
Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.
Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.
Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.
Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.
Enjoy talking about technology and interfacing with engineers and engineering leaders
Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals
Appreciate working on a variety of projects with customers from lots of different industries
Like being “in the middle of it all”, working across the organization to move the product forward
Have a fast-paced, results-driven mindset
Love developer tools, open-source, and/or all things software development life cycle!
This is a technical role combined with business skills. You have to have strong technical background to be successful in this role
BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role
Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms
Experience in working with complex, multi-divisional, multi-geographical customers
Impressive executive presence and communication abilities
Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)
You’re driven; no one needs to push you to excel; it’s just who you are
Passion for technology and being a part of a fast-growing SaaS company
Bonus qualifications
Past experience as a developer/devops
Extensive knowledge in application monitoring, Logs, Metrics, Traces
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE:\n\nSentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.\n\nYou’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\n\n\n\n\n\nIN THIS ROLE YOU WILL:\n\n - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.\n\n - Drive customer success and health through effective onboarding, adoption, value realization, and retention.\n\n - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.\n\n - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.\n\n - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.\n\n - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\n\nQUALIFICATIONS:\n\n - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role\n\n - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms\n\n - Experience in working with complex, multi-divisional, multi-geographical customers\n\n - Impressive executive presence and communication abilities\n\n - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)\n\n - You’re driven; no one needs to push you to excel; it’s just who you are\n\n - Passion for technology and being a part of a fast-growing SaaS company\n\nBonus qualifications\n\n - Past experience as a developer/devops\n\n - Extensive knowledge in application monitoring, Logs, Metrics, Traces\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $175K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$155K - $175K","compensationTiers":[{"id":"d12c6786-c54b-4744-aa53-8ebf4426958c","tierSummary":"Base salary: $155K – $175K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"bc5b35cd-fe23-4a84-bbd6-674d6ddcd08f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"f06aed61-e41b-4ca6-b168-e11b509a3bef","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1b5d8ac9-7bce-454f-85c4-a30a83ac9267","summary":"Base salary: $155K – $175K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":175000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":175000}]}},{"id":"c3ed6481-f031-4fe9-a456-775b7b3d2eda","title":"Staff Software Engineer, Issue Workflow","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-31T16:05:16.370+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c3ed6481-f031-4fe9-a456-775b7b3d2eda","applyUrl":"https://jobs.ashbyhq.com/sentry/c3ed6481-f031-4fe9-a456-775b7b3d2eda/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.
As a Staff Software Engineer on the Issue Workflow team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.
You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.
Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.
Solve complex performance and scalability challenges.
Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.
Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.
Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.
Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.
Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.
Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.
10+ years in full-stack software engineering, ideally Python and Typescript
Expertise in domain modeling, distributed systems, data stores, message queues
Excellent written and verbal communication skills
Experience with PostgreSQL, ClickHouse, and Kafka is preferred
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE\n\nIssue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.\n\nAs a Staff Software Engineer on the Issue Workflow team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.\n\nYou'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.\n\n - Solve complex performance and scalability challenges.\n\n - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.\n\n - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.\n \n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.\n\n - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.\n\n - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.\n\n - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years in full-stack software engineering, ideally Python and Typescript\n\n - Expertise in domain modeling, distributed systems, data stores, message queues\n\n - Excellent written and verbal communication skills\n\n - Experience with PostgreSQL, ClickHouse, and Kafka is preferred\n \n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"$155K - $400K","compensationTiers":[{"id":"4fd63c29-5d44-4b10-904a-aef2b6b9cd7d","tierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"3d2a9ac6-9d62-4fc1-86ed-6f41e03e39f5","summary":"$155K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"id":"95e7f542-f502-48d2-b7d9-e78c7657257f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"68757804-a892-40ed-8ea7-f2d13500f29c","title":"Staff Software Engineer, Issue Workflow","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-31T16:05:30.004+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/68757804-a892-40ed-8ea7-f2d13500f29c","applyUrl":"https://jobs.ashbyhq.com/sentry/68757804-a892-40ed-8ea7-f2d13500f29c/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.
As a Staff Software Engineer on the Issue Workflow team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.
You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.
Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.
Solve complex performance and scalability challenges.
Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.
Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.
Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.
Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.
Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.
Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.
10+ years in full-stack software engineering, ideally Python and Typescript
Expertise in domain modeling, distributed systems, data stores, message queues
Excellent written and verbal communication skills
Experience with PostgreSQL, ClickHouse, and Kafka is preferred
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE\n\nIssue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.\n\nAs a Staff Software Engineer on the Issue Workflow team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.\n\nYou'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.\n\n - Solve complex performance and scalability challenges.\n\n - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.\n\n - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.\n \n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.\n\n - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.\n\n - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.\n\n - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years in full-stack software engineering, ideally Python and Typescript\n\n - Expertise in domain modeling, distributed systems, data stores, message queues\n\n - Excellent written and verbal communication skills\n\n - Experience with PostgreSQL, ClickHouse, and Kafka is preferred\n \n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"CA$162K – CA$240K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"CA$162K - CA$240K","compensationTiers":[{"id":"ff4db4c1-907a-45b4-be37-506793f62410","tierSummary":"CA$162K – CA$240K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"ccdf94a8-6c4c-47a6-9987-86ebc88b9eaa","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"a05b4e39-08ce-478c-a4ff-a4bd8e75c950","summary":"CA$162K – CA$240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":240000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":240000}]}},{"id":"bbd40ef1-c1d5-4e0e-99dd-30fde87cc804","title":"Senior Software Engineer (Frameworks), JavaScript SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-24T14:15:12.146+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/bbd40ef1-c1d5-4e0e-99dd-30fde87cc804","applyUrl":"https://jobs.ashbyhq.com/sentry/bbd40ef1-c1d5-4e0e-99dd-30fde87cc804/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.
This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for the React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the full spectrum of the modern JavaScript framework landscape.
Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:
A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a broad focus on framework support spanning the modern JS ecosystem — from frontend frameworks like React, Vue, and their meta-frameworks Next.js and Nuxt, to server-side and edge runtimes like NestJS and Hono. Your work will directly empower millions of developers to build better, more reliable software, regardless of their framework of choice
End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers.
The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value
A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39 and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards.
Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences
Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use.
Are a developer at heart, driven to create exceptional tools for your peers
Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated
Are excited about contributing to a globally recognized open-source project full-time
Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights
At least 5 years of experience as a Software Engineer, web developer, or a similar role
Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript
Hands-on experience with two or more modern JavaScript frameworks — such as React, Next.js, Vue, Nuxt, NestJS, or Hono — and a strong understanding of the differences in their rendering models, lifecycles, and runtime environments
Exceptional written and verbal communication skills in English
You're based in the Toronto, Canada area or are excited about the prospect of relocating to this thriving tech hub
Familiarity with edge runtimes, server components, or hybrid rendering patterns across multiple frameworks
A history of contributing to or maintaining open-source libraries
Experience engaging with open-source committees or working groups
If you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $162,000 to $420,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAre you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.\n\nThis isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for the React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the full spectrum of the modern JavaScript framework landscape.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nJoin our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:\n\n - A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a broad focus on framework support spanning the modern JS ecosystem — from frontend frameworks like React, Vue, and their meta-frameworks Next.js and Nuxt, to server-side and edge runtimes like NestJS and Hono. Your work will directly empower millions of developers to build better, more reliable software, regardless of their framework of choice\n\n - End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers.\n\n - The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value\n\n - A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39 and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards.\n\n - Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use.\n\n - Are a developer at heart, driven to create exceptional tools for your peers\n\n - Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated\n\n - Are excited about contributing to a globally recognized open-source project full-time\n\n - Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights\n\n\n\n\nQUALIFICATIONS\n\n - At least 5 years of experience as a Software Engineer, web developer, or a similar role\n\n - Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript\n\n - Hands-on experience with two or more modern JavaScript frameworks — such as React, Next.js, Vue, Nuxt, NestJS, or Hono — and a strong understanding of the differences in their rendering models, lifecycles, and runtime environments\n\n - Exceptional written and verbal communication skills in English\n\n - You're based in the Toronto, Canada area or are excited about the prospect of relocating to this thriving tech hub\n\n\nBONUS POINTS FOR:\n\n - Familiarity with edge runtimes, server components, or hybrid rendering patterns across multiple frameworks\n\n - A history of contributing to or maintaining open-source libraries\n\n - Experience engaging with open-source committees or working groups\n\n\n\nIf you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $162,000 to $420,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"CA$162K – CA$420K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"CA$162K - CA$420K","compensationTiers":[{"id":"00833495-9773-4c6d-8191-fc389c231133","tierSummary":"CA$162K – CA$420K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"d9d422f4-2d16-40d4-9ed7-cd7f86bf3122","summary":"CA$162K – CA$420K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":420000},{"id":"f982a442-78ad-4a1c-a25c-f544ae54a677","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":420000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"37c30441-078e-4575-83e9-d955ca2e15ce","title":"Senior Software Engineer (iOS), SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-07T08:04:17.000+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/37c30441-078e-4575-83e9-d955ca2e15ce","applyUrl":"https://jobs.ashbyhq.com/sentry/37c30441-078e-4575-83e9-d955ca2e15ce/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
This is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts.
You'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team.
As the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI.
You will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges.
We're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment.
You will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work.
5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms, and ideally in SDK development and/or developer tooling
Deep experience developing for the iOS platform using Swift and Objective-C
A strong understanding of mobile architecture, patterns, and best practices
Experience leveraging AI-powered development tools to enhance productivity and code quality
Excellent written and spoken English communication skills
Well-organized with a high level of attention to detail and accuracy
You live in the Toronto area or are willing to relocate for this incredible opportunity
Knowledge of the app monitoring and observability space
Familiarity with low-level programming (C/C++)
A track record of maintaining or contributing to open-source libraries
Experience with other mobile platforms or frameworks (Android + Kotlin/Java, React Native + JavaScript/TypeScript, Flutter + Dart)
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $162,000 to $420,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nREADY TO BUILD THE FUTURE OF MOBILE APP MONITORING?\n\nThis is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts.\n\nYou'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team.\n\n\n\n\nWHAT YOU WILL ACHIEVE IN THIS ROLE\n\nAs the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI.\n\nYou will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges.\n\n\n\n\nWHY YOU WILL LOVE THIS ROLE\n\nWe're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment.\n\nYou will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms, and ideally in SDK development and/or developer tooling\n\n - Deep experience developing for the iOS platform using Swift and Objective-C\n\n - A strong understanding of mobile architecture, patterns, and best practices\n\n - Experience leveraging AI-powered development tools to enhance productivity and code quality\n\n - Excellent written and spoken English communication skills\n\n - Well-organized with a high level of attention to detail and accuracy\n\n - You live in the Toronto area or are willing to relocate for this incredible opportunity\n\n\nBONUS POINTS\n\n - Knowledge of the app monitoring and observability space\n\n - Familiarity with low-level programming (C/C++)\n\n - A track record of maintaining or contributing to open-source libraries\n\n - Experience with other mobile platforms or frameworks (Android + Kotlin/Java, React Native + JavaScript/TypeScript, Flutter + Dart)\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $162,000 to $420,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"CA$162K – CA$420K • Offers Equity • Offers Bonus • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"CA$162K - CA$420K","compensationTiers":[{"id":"796d0477-a38c-4187-94c4-344e218ac3d6","tierSummary":"CA$162K – CA$420K • Offers Equity • Offers Bonus • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"df26e840-982f-4b20-b1a9-327b167b7f14","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e27fbcf7-9781-4c8c-84e8-7f0217e5f610","summary":"CA$162K – CA$420K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":420000},{"id":"49592979-af97-489e-801a-8b8c9bd5e516","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":420000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}},{"id":"ee90f315-6ff3-4e63-a11d-1dcfa2a863b4","title":"Senior Software Engineer (iOS), SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Vienna, Austria","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-13T12:50:08.929+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Austria","addressCountry":"Austria","addressLocality":"Vienna"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/ee90f315-6ff3-4e63-a11d-1dcfa2a863b4","applyUrl":"https://jobs.ashbyhq.com/sentry/ee90f315-6ff3-4e63-a11d-1dcfa2a863b4/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
This is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts.
You'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team.
As the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI.
You will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges.
We're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment.
You will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work.
5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms, and ideally in SDK development and/or developer tooling
Deep experience developing for the iOS platform using Swift and Objective-C
A strong understanding of mobile architecture, patterns, and best practices
Experience leveraging AI-powered development tools to enhance productivity and code quality
Excellent written and spoken English communication skills
Well-organized with a high level of attention to detail and accuracy
You live in the Vienna area or are willing to relocate for this incredible opportunity
Knowledge of the app monitoring and observability space
Familiarity with low-level programming (C/C++)
A track record of maintaining or contributing to open-source libraries
Experience with other mobile platforms or frameworks (Android + Kotlin/Java, React Native + JavaScript/TypeScript, Flutter + Dart)
We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nREADY TO BUILD THE FUTURE OF MOBILE APP MONITORING?\n\nThis is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts.\n\nYou'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team.\n\n\n\n\nWHAT YOU WILL ACHIEVE IN THIS ROLE\n\nAs the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI.\n\nYou will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges.\n\n\n\n\nWHY YOU WILL LOVE THIS ROLE\n\nWe're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment.\n\nYou will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms, and ideally in SDK development and/or developer tooling\n\n - Deep experience developing for the iOS platform using Swift and Objective-C\n\n - A strong understanding of mobile architecture, patterns, and best practices\n\n - Experience leveraging AI-powered development tools to enhance productivity and code quality\n\n - Excellent written and spoken English communication skills\n\n - Well-organized with a high level of attention to detail and accuracy\n\n - You live in the Vienna area or are willing to relocate for this incredible opportunity\n\n\nBONUS POINTS\n\n - Knowledge of the app monitoring and observability space\n\n - Familiarity with low-level programming (C/C++)\n\n - A track record of maintaining or contributing to open-source libraries\n\n - Experience with other mobile platforms or frameworks (Android + Kotlin/Java, React Native + JavaScript/TypeScript, Flutter + Dart)\n\nWe are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.\n\nA successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"€81K – €220K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"€81K - €220K","compensationTiers":[{"id":"496894a1-4c13-4618-9aa9-fdb3f498b65c","tierSummary":"€81K – €220K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"c993d5c2-2795-474f-8e15-fe45b213aa15","summary":"€81K – €220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":81000,"maxValue":220000},{"id":"c5cff864-b523-40b5-af76-b15fce2efee9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":81000,"maxValue":220000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"01e24f35-a936-4dd1-a700-31e872c50da8","title":"Senior Software Engineer (Node), JavaScript SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-24T14:28:55.126+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/01e24f35-a936-4dd1-a700-31e872c50da8","applyUrl":"https://jobs.ashbyhq.com/sentry/01e24f35-a936-4dd1-a700-31e872c50da8/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.
This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the rapidly evolving server-side JavaScript landscape.
Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:
A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a sharp focus on server-side and edge runtimes — from the battle-tested Node.js ecosystem to cutting-edge alternatives like Bun and Deno, and distributed edge environments like Cloudflare Workers. Your work will directly empower millions of developers to build better, more reliable software, no matter which runtime powers their stack
End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers
The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value
A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39, the Node.js core team, and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards and runtime interoperability
Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences
Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use
Are a developer at heart, driven to create exceptional tools for your peers
Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated
Are excited about contributing to a globally recognized open-source project full-time
Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights
At least 5 years of experience as a Software Engineer, web developer, or a similar role
Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript
Hands-on experience with Node.js and meaningful exposure to one or more modern server runtimes such as Bun, Deno, or Cloudflare Workers — with a solid understanding of how they differ in module systems, APIs, performance characteristics, and deployment models
Exceptional written and verbal communication skills in English
You're based in the Toronto, Canada area or are excited about the prospect of relocating to this thriving tech hub
Experience working with WinterCG, the Web-interoperable Runtimes Community Group, or other runtime interoperability initiatives
Familiarity with OpenTelemetry instrumentation in server-side or edge environments
A history of contributing to or maintaining open-source libraries
Experience engaging with open-source committees or working groups
If you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $200,000 to $295,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAre you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.\n\nThis isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the rapidly evolving server-side JavaScript landscape.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nJoin our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:\n\n - A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a sharp focus on server-side and edge runtimes — from the battle-tested Node.js ecosystem to cutting-edge alternatives like Bun and Deno, and distributed edge environments like Cloudflare Workers. Your work will directly empower millions of developers to build better, more reliable software, no matter which runtime powers their stack\n\n - End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers\n\n - The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value\n\n - A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39, the Node.js core team, and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards and runtime interoperability\n\n - Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use\n\n - Are a developer at heart, driven to create exceptional tools for your peers\n\n - Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated\n\n - Are excited about contributing to a globally recognized open-source project full-time\n\n - Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights\n\n\n\n\nQUALIFICATIONS\n\n - At least 5 years of experience as a Software Engineer, web developer, or a similar role\n\n - Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript\n\n - Hands-on experience with Node.js and meaningful exposure to one or more modern server runtimes such as Bun, Deno, or Cloudflare Workers — with a solid understanding of how they differ in module systems, APIs, performance characteristics, and deployment models\n\n - Exceptional written and verbal communication skills in English\n\n - You're based in the Toronto, Canada area or are excited about the prospect of relocating to this thriving tech hub\n\n\nBONUS POINTS FOR:\n\n - Experience working with WinterCG, the Web-interoperable Runtimes Community Group, or other runtime interoperability initiatives\n\n - Familiarity with OpenTelemetry instrumentation in server-side or edge environments\n\n - A history of contributing to or maintaining open-source libraries\n\n - Experience engaging with open-source committees or working groups\n\n\n\nIf you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is CAD $200,000 to $295,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"CA$162K – CA$420K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"CA$162K - CA$420K","compensationTiers":[{"id":"00407e36-2057-4cad-8306-db5597f0d20c","tierSummary":"CA$162K – CA$420K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"bb174eb7-f615-45fb-ac3f-ec3213465add","summary":"CA$162K – CA$420K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":420000},{"id":"3d943527-b302-4772-b1fe-1f7846103aab","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":420000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"c8f08641-a748-44fd-80b9-d3283848606b","title":"Senior Technical Customer Success Manager ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-30T19:56:43.698+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c8f08641-a748-44fd-80b9-d3283848606b","applyUrl":"https://jobs.ashbyhq.com/sentry/c8f08641-a748-44fd-80b9-d3283848606b/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
About the role:
Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.
You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.
This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.
In this role you will:
Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.
Drive customer success and health through effective onboarding, adoption, value realization, and retention.
Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.
Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.
Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.
Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.
You’ll love this job if you:
Enjoy talking about technology and interfacing with engineers and engineering leaders
Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals
Appreciate working on a variety of projects with customers from lots of different industries
Like being “in the middle of it all”, working across the organization to move the product forward
Have a fast-paced, results-driven mindset
Love developer tools, open-source, and/or all things software development life cycle!
Qualifications
This is a technical role combined with business skills. You have to have strong technical background to be successful in this role
BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role
Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms
Experience in working with complex, multi-divisional, multi-geographical customers
Impressive executive presence and communication abilities
Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)
You’re driven; no one needs to push you to excel; it’s just who you are
Passion for technology and being a part of a fast-growing SaaS company
Bonus qualifications
Past experience as a developer/devops
Extensive knowledge in application monitoring, Logs, Metrics, Traces
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\nAbout the role:\n\nSentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.\n\nYou’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\n\n\n\n\nIn this role you will:\n\n - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.\n\n - Drive customer success and health through effective onboarding, adoption, value realization, and retention.\n\n - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.\n\n - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.\n\n - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.\n\n - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.\n\n\n\nYou’ll love this job if you:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\nQualifications\n\n - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role\n\n - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms\n\n - Experience in working with complex, multi-divisional, multi-geographical customers\n\n - Impressive executive presence and communication abilities\n\n - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)\n\n - You’re driven; no one needs to push you to excel; it’s just who you are\n\n - Passion for technology and being a part of a fast-growing SaaS company\n\nBonus qualifications\n\n - Past experience as a developer/devops\n\n - Extensive knowledge in application monitoring, Logs, Metrics, Traces\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"CA$163K – CA$184K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"CA$163K - CA$184K","compensationTiers":[{"id":"0a1acbea-c6e3-4844-90c1-b6b413c4b03c","tierSummary":"Base salary: CA$163K – CA$184K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"9db459c8-f51c-44a7-ac50-6dd661d943da","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"194c6ef2-5793-49ef-98e5-83f928975423","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"1ae77d57-f2b9-40be-89d2-5b9db5d96ea8","summary":"Base salary: CA$163K – CA$184K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":163000,"maxValue":184000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":163000,"maxValue":184000}]}},{"id":"944d924d-b239-4b32-88f3-8cbf78bd34f3","title":"Senior Technical Customer Success Manager ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"Amsterdam, Netherlands","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-15T20:02:24.293+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Netherlands","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/944d924d-b239-4b32-88f3-8cbf78bd34f3","applyUrl":"https://jobs.ashbyhq.com/sentry/944d924d-b239-4b32-88f3-8cbf78bd34f3/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
About the role:
Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.
You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.
This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.
This is a one year fixed contract with potential for conversion after the one year.
In this role you will:
Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.
Drive customer success and health through effective onboarding, adoption, value realization, and retention.
Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.
Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.
Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.
Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.
You’ll love this job if you:
Enjoy talking about technology and interfacing with engineers and engineering leaders
Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals
Appreciate working on a variety of projects with customers from lots of different industries
Like being “in the middle of it all”, working across the organization to move the product forward
Have a fast-paced, results-driven mindset
Love developer tools, open-source, and/or all things software development life cycle!
Qualifications
This is a technical role combined with business skills. You have to have strong technical background to be successful in this role
BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role
Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms
Experience in working with complex, multi-divisional, multi-geographical customers
Impressive executive presence and communication abilities
Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)
You’re driven; no one needs to push you to excel; it’s just who you are
Passion for technology and being a part of a fast-growing SaaS company
Bonus qualifications
Past experience as a developer/devops
Extensive knowledge in application monitoring, Logs, Metrics, Traces
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\nAbout the role:\n\nSentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.\n\nYou’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\n\n\nThis is a one year fixed contract with potential for conversion after the one year. \n\n\n\nIn this role you will:\n\n - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.\n\n - Drive customer success and health through effective onboarding, adoption, value realization, and retention.\n\n - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.\n\n - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.\n\n - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.\n\n - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.\n\n\n\nYou’ll love this job if you:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\nQualifications\n\n - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role\n\n - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms\n\n - Experience in working with complex, multi-divisional, multi-geographical customers\n\n - Impressive executive presence and communication abilities\n\n - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)\n\n - You’re driven; no one needs to push you to excel; it’s just who you are\n\n - Passion for technology and being a part of a fast-growing SaaS company\n\nBonus qualifications\n\n - Past experience as a developer/devops\n\n - Extensive knowledge in application monitoring, Logs, Metrics, Traces\n \n \n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"€100K – €120K • Offers Commission","scrapeableCompensationSalarySummary":"€100K - €120K","compensationTiers":[{"id":"11c2bff2-0919-42be-a7a7-31c70c257c9b","tierSummary":"Base salary: €100K – €120K • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"3b9cae07-7b8c-4c8f-ac66-244eb0d991fa","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"EUR","minValue":null,"maxValue":null},{"id":"aabbf7c8-78dc-4818-b54c-04bb3b23f9fd","summary":"Base salary: €100K – €120K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":100000,"maxValue":120000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"EUR","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":100000,"maxValue":120000}]}},{"id":"960b966a-849f-421f-8c75-72924f28293e","title":"Senior Technical Customer Success Manager ","department":"Customer Success ","team":"Customer Success ","employmentType":"FullTime","location":"New York City, New York","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-30T19:57:50.227+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/sentry/960b966a-849f-421f-8c75-72924f28293e","applyUrl":"https://jobs.ashbyhq.com/sentry/960b966a-849f-421f-8c75-72924f28293e/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
About the role:
Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.
You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.
This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.
In this role you will:
Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.
Drive customer success and health through effective onboarding, adoption, value realization, and retention.
Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.
Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.
Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.
Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.
You’ll love this job if you:
Enjoy talking about technology and interfacing with engineers and engineering leaders
Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals
Appreciate working on a variety of projects with customers from lots of different industries
Like being “in the middle of it all”, working across the organization to move the product forward
Have a fast-paced, results-driven mindset
Love developer tools, open-source, and/or all things software development life cycle!
Qualifications
This is a technical role combined with business skills. You have to have strong technical background to be successful in this role
BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role
Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms
Experience in working with complex, multi-divisional, multi-geographical customers
Impressive executive presence and communication abilities
Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)
You’re driven; no one needs to push you to excel; it’s just who you are
Passion for technology and being a part of a fast-growing SaaS company
Bonus qualifications
Past experience as a developer/devops
Extensive knowledge in application monitoring, Logs, Metrics, Traces
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\nAbout the role:\n\nSentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.\n\nYou’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met.\n\nThis role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.\n\n\n\n\n\nIn this role you will:\n\n - Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform.\n\n - Drive customer success and health through effective onboarding, adoption, value realization, and retention.\n\n - Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them.\n\n - Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success.\n\n - Partner closely with the sales team to identify and drive expansions and new opportunities that result from customer success.\n\n - Advocate for customers internally, clearly communicate customer needs and help prioritize improvements that enhance customer experience and product adoption.\n\n\n\nYou’ll love this job if you:\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Are looking to make an impact in the life of our customers through helping them achieve their technical and business goals\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Like being “in the middle of it all”, working across the organization to move the product forward\n\n - Have a fast-paced, results-driven mindset\n\n - Love developer tools, open-source, and/or all things software development life cycle!\n\n\n\nQualifications\n\n - This is a technical role combined with business skills. You have to have strong technical background to be successful in this role\n\n - BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory\n\n - 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role\n\n - Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms\n\n - Experience in working with complex, multi-divisional, multi-geographical customers\n\n - Impressive executive presence and communication abilities\n\n - Experience working with cross-functional teams (e.g. Sales, Product, Marketing, ProServices)\n\n - You’re driven; no one needs to push you to excel; it’s just who you are\n\n - Passion for technology and being a part of a fast-growing SaaS company\n\nBonus qualifications\n\n - Past experience as a developer/devops\n\n - Extensive knowledge in application monitoring, Logs, Metrics, Traces\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $175K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$155K - $175K","compensationTiers":[{"id":"c3a4a0c5-43ae-47dc-ac22-2e66b5bd6f4c","tierSummary":"Base salary: $155K – $175K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"f907904d-f1c7-4f45-ab3c-dc70be456e05","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"13e201c5-00a4-4739-8041-15fdf6ffcac4","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8a986455-ae12-4b69-837d-7ea3098afc62","summary":"Base salary: $155K – $175K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":175000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":175000}]}},{"id":"d5a378cc-524d-410b-8c42-2493cee1c657","title":"Engineering Manager, Machine Learning","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-18T22:30:05.390+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/d5a378cc-524d-410b-8c42-2493cee1c657","applyUrl":"https://jobs.ashbyhq.com/sentry/d5a378cc-524d-410b-8c42-2493cee1c657/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
AI and machine learning are reshaping how developers debug, monitor, and ship software, and Sentry is uniquely positioned to lead that shift. We sit on a novel and massive dataset of real production errors, spans, and logs from tens of thousands of engineering organizations — the kind of signal that makes ML genuinely useful, whether it's a clustering model that groups related issues, a ranking system that surfaces the right alert at the right time, or an agent that proposes a fix.
We're looking for an Engineering Manager to lead and grow our Machine Learning Engineering team. This team owns the full spectrum of ML at Sentry: classical techniques like clustering, ranking, anomaly detection, and embeddings that quietly power core product surfaces today, alongside the LLM-based and agentic systems shaping where the product is headed. You'll partner closely with product, design, and engineering leaders to decide where ML belongs in our products, what kind of ML actually fits the problem, and how we translate that work into experiences millions of developers rely on every day.
Set technical direction across the team's full ML surface area — from classical models for clustering, ranking, and anomaly detection to LLM-based and agentic systems — and make sharp calls about which approach fits each problem
Define how the team evaluates and monitors ML systems in production, from offline metrics to online experimentation to model and agent observability
Stay hands-on enough to review code and model designs, contribute to architecture discussions, and unblock engineers on complex ML problems
Define team roadmap and deliverables, scope work, allocate resources, and keep execution on track against ambitious goals
Partner with product managers, designers, and engineering leaders across Sentry to identify the highest-impact opportunities for ML in our products
Foster career growth for the engineers on your team, and recruit exceptional ML talent as the team scales
Have a strong ML engineering background that you use to inform and validate the team's technical decisions, and you're comfortable staying close to the code
Are excited to shape how AI and developer tools come together, and want to define how engineers and coding agents collaborate to find and fix problems
Are driven by impact and want to lead a team working on high-stakes, high-visibility projects
Love building things from the ground up — the ML team is still in its early chapters, and there's plenty of greenfield to shape
Thrive in cross-functional environments and enjoy collaborating across product, design, and engineering to ship great work
Care deeply about growing the engineers around you and finding opportunities for them to do the best work of their careers
8+ years of professional engineering experience, with significant time spent building and shipping machine learning systems in production
3+ years of engineering management experience, ideally leading ML, AI, or data-focused teams
Familiarity with deploying and operating ML models at scale, including evaluation, monitoring, and iteration in production
Strong judgment in ambiguous, fast-moving environments
Excellent written and verbal communication; comfortable working across product, research, and engineering
A research background in machine learning, statistics, or a related field (MS, PhD, or equivalent research experience) is a plus but not a requirement
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate's actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate's work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry's employee benefit plans/programs applicable to the candidate's position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company's benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAI and machine learning are reshaping how developers debug, monitor, and ship software, and Sentry is uniquely positioned to lead that shift. We sit on a novel and massive dataset of real production errors, spans, and logs from tens of thousands of engineering organizations — the kind of signal that makes ML genuinely useful, whether it's a clustering model that groups related issues, a ranking system that surfaces the right alert at the right time, or an agent that proposes a fix.\n\nWe're looking for an Engineering Manager to lead and grow our Machine Learning Engineering team. This team owns the full spectrum of ML at Sentry: classical techniques like clustering, ranking, anomaly detection, and embeddings that quietly power core product surfaces today, alongside the LLM-based and agentic systems shaping where the product is headed. You'll partner closely with product, design, and engineering leaders to decide where ML belongs in our products, what kind of ML actually fits the problem, and how we translate that work into experiences millions of developers rely on every day.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Set technical direction across the team's full ML surface area — from classical models for clustering, ranking, and anomaly detection to LLM-based and agentic systems — and make sharp calls about which approach fits each problem\n\n - Define how the team evaluates and monitors ML systems in production, from offline metrics to online experimentation to model and agent observability\n\n - Stay hands-on enough to review code and model designs, contribute to architecture discussions, and unblock engineers on complex ML problems\n\n - Define team roadmap and deliverables, scope work, allocate resources, and keep execution on track against ambitious goals\n\n - Partner with product managers, designers, and engineering leaders across Sentry to identify the highest-impact opportunities for ML in our products\n\n - Foster career growth for the engineers on your team, and recruit exceptional ML talent as the team scales\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Have a strong ML engineering background that you use to inform and validate the team's technical decisions, and you're comfortable staying close to the code\n\n - Are excited to shape how AI and developer tools come together, and want to define how engineers and coding agents collaborate to find and fix problems\n\n - Are driven by impact and want to lead a team working on high-stakes, high-visibility projects\n\n - Love building things from the ground up — the ML team is still in its early chapters, and there's plenty of greenfield to shape\n\n - Thrive in cross-functional environments and enjoy collaborating across product, design, and engineering to ship great work\n\n - Care deeply about growing the engineers around you and finding opportunities for them to do the best work of their careers\n\n\n\n\nQUALIFICATIONS\n\n - 8+ years of professional engineering experience, with significant time spent building and shipping machine learning systems in production\n\n - 3+ years of engineering management experience, ideally leading ML, AI, or data-focused teams\n\n - Familiarity with deploying and operating ML models at scale, including evaluation, monitoring, and iteration in production\n\n - Strong judgment in ambiguous, fast-moving environments\n\n - Excellent written and verbal communication; comfortable working across product, research, and engineering\n\n - A research background in machine learning, statistics, or a related field (MS, PhD, or equivalent research experience) is a plus but not a requirement\n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.\n\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate's actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate's work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry's employee benefit plans/programs applicable to the candidate's position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company's benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$220K – $450K • Offers Equity • Plus up to 25% bonus","scrapeableCompensationSalarySummary":"$220K - $450K","compensationTiers":[{"id":"69cc26a5-2dc3-47c5-8a86-642ab4fb19f0","tierSummary":"$220K – $450K • Offers Equity • Plus up to 25% bonus","title":null,"additionalInformation":"Plus up to 25% bonus","components":[{"id":"676fe7ba-334d-49ff-819e-6cc0e342bd5c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e60c6553-b587-49a0-a74a-1a8a2e7c2e54","summary":"$220K – $450K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":450000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":450000}]}},{"id":"c2b2dece-cecb-46e8-be1f-22b08d6b3483","title":"Senior Software Engineer (Node), JavaScript SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-19T12:04:46.845+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c2b2dece-cecb-46e8-be1f-22b08d6b3483","applyUrl":"https://jobs.ashbyhq.com/sentry/c2b2dece-cecb-46e8-be1f-22b08d6b3483/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.
This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the rapidly evolving server-side JavaScript landscape.
Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:
A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a sharp focus on server-side and edge runtimes — from the battle-tested Node.js ecosystem to cutting-edge alternatives like Bun and Deno, and distributed edge environments like Cloudflare Workers. Your work will directly empower millions of developers to build better, more reliable software, no matter which runtime powers their stack
End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers
The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value
A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39, the Node.js core team, and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards and runtime interoperability
Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences
Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use
Are a developer at heart, driven to create exceptional tools for your peers
Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated
Are excited about contributing to a globally recognized open-source project full-time
Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights
At least 5 years of experience as a Software Engineer, web developer, or a similar role
Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript
Hands-on experience with Node.js and meaningful exposure to one or more modern server runtimes such as Bun, Deno, or Cloudflare Workers — with a solid understanding of how they differ in module systems, APIs, performance characteristics, and deployment models
Exceptional written and verbal communication skills in English
You're based in San Francisco (Bay Area) or are excited about the prospect of relocating to this thriving tech hub
Experience working with WinterCG, the Web-interoperable Runtimes Community Group, or other runtime interoperability initiatives
Familiarity with OpenTelemetry instrumentation in server-side or edge environments
A history of contributing to or maintaining open-source libraries
Experience engaging with open-source committees or working groups
If you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAre you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.\n\nThis isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the rapidly evolving server-side JavaScript landscape.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nJoin our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:\n\n - A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a sharp focus on server-side and edge runtimes — from the battle-tested Node.js ecosystem to cutting-edge alternatives like Bun and Deno, and distributed edge environments like Cloudflare Workers. Your work will directly empower millions of developers to build better, more reliable software, no matter which runtime powers their stack\n\n - End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers\n\n - The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value\n\n - A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39, the Node.js core team, and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards and runtime interoperability\n\n - Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use\n\n - Are a developer at heart, driven to create exceptional tools for your peers\n\n - Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated\n\n - Are excited about contributing to a globally recognized open-source project full-time\n\n - Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights\n\n\n\n\nQUALIFICATIONS\n\n - At least 5 years of experience as a Software Engineer, web developer, or a similar role\n\n - Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript\n\n - Hands-on experience with Node.js and meaningful exposure to one or more modern server runtimes such as Bun, Deno, or Cloudflare Workers — with a solid understanding of how they differ in module systems, APIs, performance characteristics, and deployment models\n\n - Exceptional written and verbal communication skills in English\n\n - You're based in San Francisco (Bay Area) or are excited about the prospect of relocating to this thriving tech hub\n\n\nBONUS POINTS FOR:\n\n - Experience working with WinterCG, the Web-interoperable Runtimes Community Group, or other runtime interoperability initiatives\n\n - Familiarity with OpenTelemetry instrumentation in server-side or edge environments\n\n - A history of contributing to or maintaining open-source libraries\n\n - Experience engaging with open-source committees or working groups\n\n\n\nIf you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"$155K - $400K","compensationTiers":[{"id":"fb86af96-1fe0-4839-9759-752cd61e9c23","tierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"55c39252-e909-4064-a03b-31227c433015","summary":"$155K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"id":"29960675-128f-46cd-b7ec-28a234c06d41","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"4eb18706-9bbb-4b55-a58c-0fd71a3cb080","title":"Senior Software Engineer (Frameworks), JavaScript SDK","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-19T12:11:32.547+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/4eb18706-9bbb-4b55-a58c-0fd71a3cb080","applyUrl":"https://jobs.ashbyhq.com/sentry/4eb18706-9bbb-4b55-a58c-0fd71a3cb080/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.
This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for the React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the full spectrum of the modern JavaScript framework landscape.
Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:
A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a broad focus on framework support spanning the modern JS ecosystem — from frontend frameworks like React, Vue, and their meta-frameworks Next.js and Nuxt, to server-side and edge runtimes like NestJS and Hono. Your work will directly empower millions of developers to build better, more reliable software, regardless of their framework of choice
End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers.
The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value
A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39 and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards.
Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences
Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use.
Are a developer at heart, driven to create exceptional tools for your peers
Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated
Are excited about contributing to a globally recognized open-source project full-time
Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights
At least 5 years of experience as a Software Engineer, web developer, or a similar role
Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript
Hands-on experience with two or more modern JavaScript frameworks — such as React, Next.js, Vue, Nuxt, NestJS, or Hono — and a strong understanding of the differences in their rendering models, lifecycles, and runtime environments
Exceptional written and verbal communication skills in English
You're based in San Francisco (Bay Area) or are excited about the prospect of relocating to this thriving tech hub
Familiarity with edge runtimes, server components, or hybrid rendering patterns across multiple frameworks
A history of contributing to or maintaining open-source libraries
Experience engaging with open-source committees or working groups
If you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THIS ROLE\n\nAre you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry.\n\nThis isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for the React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the full spectrum of the modern JavaScript framework landscape.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nJoin our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on:\n\n - A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a broad focus on framework support spanning the modern JS ecosystem — from frontend frameworks like React, Vue, and their meta-frameworks Next.js and Nuxt, to server-side and edge runtimes like NestJS and Hono. Your work will directly empower millions of developers to build better, more reliable software, regardless of their framework of choice\n\n - End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing robust unit and integration tests to crafting crystal-clear documentation that educates both our team and our customers.\n\n - The AI-Powered Developer Experience: We're committed to leveraging the latest advancements to work smarter, not harder. You'll utilize AI tools to supercharge your productivity and focus on what truly matters: solving complex problems and delivering exceptional value\n\n - A Voice in the Open-Source Community: We're passionate about open source — it's in our DNA. You'll have the chance to collaborate with influential organizations and committees such as TC39 and the OpenTelemetry SIG, representing Sentry and helping to steer the future of JavaScript standards.\n\n - Direct Impact and Connection: Say goodbye to layers of bureaucracy. You'll be on the front lines, assisting our Customer Operations team to squash critical bugs and interacting directly with our vibrant user base on GitHub and at industry conferences\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU\n\n - Are a craftsperson who takes immense pride in building features that are not only functional but a delight to use.\n\n - Are a developer at heart, driven to create exceptional tools for your peers\n\n - Thrive in a modern, fast-paced environment where rapid iteration and shipping code are celebrated\n\n - Are excited about contributing to a globally recognized open-source project full-time\n\n - Flourish in a collaborative setting, surrounded by thoughtful engineers who inspire each other to new heights\n\n\n\n\nQUALIFICATIONS\n\n - At least 5 years of experience as a Software Engineer, web developer, or a similar role\n\n - Deep expertise in developing web applications, libraries, or SDKs using TypeScript/JavaScript\n\n - Hands-on experience with two or more modern JavaScript frameworks — such as React, Next.js, Vue, Nuxt, NestJS, or Hono — and a strong understanding of the differences in their rendering models, lifecycles, and runtime environments\n\n - Exceptional written and verbal communication skills in English\n\n - You're based in San Francisco (Bay Area) or are excited about the prospect of relocating to this thriving tech hub\n\n\nBONUS POINTS FOR:\n\n - Familiarity with edge runtimes, server components, or hybrid rendering patterns across multiple frameworks\n\n - A history of contributing to or maintaining open-source libraries\n\n - Experience engaging with open-source committees or working groups\n\n\n\nIf you're ready to make your mark on the developer world, work with cutting-edge technology, and be a part of a company that's as invested in your growth as you are, we encourage you to apply.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"$155K - $400K","compensationTiers":[{"id":"64b4bdf1-b11b-415e-87c5-dc52eee30798","tierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"26a519e3-cbcf-4595-a78e-e75bedeed4c3","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d21b8252-d9fa-4efd-90df-1b4e053599b5","summary":"$155K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000}]}},{"id":"1b63fc5e-ee6e-42b4-924c-a48836722cba","title":"Startups Marketing Lead","department":"Marketing ","team":"Marketing ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-27T22:59:11.483+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/1b63fc5e-ee6e-42b4-924c-a48836722cba","applyUrl":"https://jobs.ashbyhq.com/sentry/1b63fc5e-ee6e-42b4-924c-a48836722cba/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry already has a startup program: credits, partner deals with YC and a16z, a landing page with a terminal theme that developers actually think is cool. What we don't have is someone whose full-time job is making this program a real growth engine.
That's this role. You'll own startup marketing end-to-end: the partner ecosystem, the community presence, the acquisition programs, the brand in rooms full of founders and early engineers. You'll take what exists today and turn it into something that makes Sentry the default monitoring choice for every new company shipping code.
This role reports to the Head of Enterprise Marketing (yes, we get how this can be confusing, but she’s pretty cool) and works across Growth, Product Marketing, and DevEx. You'll have real autonomy to shape the strategy and build programs from scratch – but you'll also need to execute quickly, (kind of – we can explain more) measure what works, and kill what doesn't.
Build and scale startup partnerships. Expand relationships with accelerators, incubators, VC platforms, and startup deal aggregators. Make Sentry's credits program a no-brainer inclusion in every startup perks stack.
Own the startup acquisition funnel. Design programs that move early-stage companies from free plan → credits program → paid customers → expansion. Instrument everything so we know where the pipeline is and where it leaks.
Be Sentry's face in the startup ecosystem. Show up at demo days, founder events, and SF tech week. Build relationships with the people building the next generation of companies. Not because it's a line item, but because you're genuinely in that world.
Create content and campaigns for startup audiences. Founders and early engineers don't read whitepapers (we don’t write them either). Figure out what they do read, watch, and share, then put Sentry in front of them in a way that feels useful, not salesy.
Shape the startup program itself. Evolve the credits structure, trial experience, and onboarding for early-stage teams. Advocate for what startups actually need from Sentry's product and packaging.
Measure and report on the program's impact. Define KPIs that connect startup program activity to revenue outcomes – not vanity metrics.
You've built a startup marketing or partnerships program at a company that sells to developers or technical teams, and you did it from close to zero.
You're a growth marketer who also knows how to work a room. You can run a paid campaign and also have a genuine conversation with a founder at a YC demo day afterparty.
You think Sentry's startup help center page that says \"Open a DM to your best developer friend and type 'hey is Sentry good?'\" is the right energy for this audience.
You'd rather launch something scrappy on Monday than present a polished deck about it on Friday.
Your career path has a few unexpected turns in it, and you think that makes you better at this job, not worse.
4–7 years in marketing, growth, or partnerships, with significant time spent working with or inside early-stage startups
Experience building programs from scratch – not inheriting and optimizing, but actually standing something up
Track record of working across growth, brand, community, and partnerships (not just one lane)
Familiarity with the developer tools or B2B SaaS ecosystem
Experience managing partner relationships (accelerators, VCs, deal platforms) and getting real results from them
Bonus: you came to marketing from somewhere unexpected – operations, policy, legal, engineering, and it gives you a different lens on the work
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry already has a startup program: credits, partner deals with YC and a16z, a landing page with a terminal theme that developers actually think is cool. What we don't have is someone whose full-time job is making this program a real growth engine.\n\nThat's this role. You'll own startup marketing end-to-end: the partner ecosystem, the community presence, the acquisition programs, the brand in rooms full of founders and early engineers. You'll take what exists today and turn it into something that makes Sentry the default monitoring choice for every new company shipping code.\n\nThis role reports to the Head of Enterprise Marketing (yes, we get how this can be confusing, but she’s pretty cool) and works across Growth, Product Marketing, and DevEx. You'll have real autonomy to shape the strategy and build programs from scratch – but you'll also need to execute quickly, (kind of – we can explain more) measure what works, and kill what doesn't.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Build and scale startup partnerships. Expand relationships with accelerators, incubators, VC platforms, and startup deal aggregators. Make Sentry's credits program a no-brainer inclusion in every startup perks stack.\n\n - Own the startup acquisition funnel. Design programs that move early-stage companies from free plan → credits program → paid customers → expansion. Instrument everything so we know where the pipeline is and where it leaks.\n\n - Be Sentry's face in the startup ecosystem. Show up at demo days, founder events, and SF tech week. Build relationships with the people building the next generation of companies. Not because it's a line item, but because you're genuinely in that world.\n\n - Create content and campaigns for startup audiences. Founders and early engineers don't read whitepapers (we don’t write them either). Figure out what they do read, watch, and share, then put Sentry in front of them in a way that feels useful, not salesy.\n\n - Shape the startup program itself. Evolve the credits structure, trial experience, and onboarding for early-stage teams. Advocate for what startups actually need from Sentry's product and packaging.\n\n - Measure and report on the program's impact. Define KPIs that connect startup program activity to revenue outcomes – not vanity metrics.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - You've built a startup marketing or partnerships program at a company that sells to developers or technical teams, and you did it from close to zero.\n\n - You're a growth marketer who also knows how to work a room. You can run a paid campaign and also have a genuine conversation with a founder at a YC demo day afterparty.\n\n - You think Sentry's startup help center page that says \"Open a DM to your best developer friend and type 'hey is Sentry good?'\" is the right energy for this audience.\n\n - You'd rather launch something scrappy on Monday than present a polished deck about it on Friday.\n\n - Your career path has a few unexpected turns in it, and you think that makes you better at this job, not worse.\n\n\n\n\nQUALIFICATIONS\n\n - 4–7 years in marketing, growth, or partnerships, with significant time spent working with or inside early-stage startups\n\n - Experience building programs from scratch – not inheriting and optimizing, but actually standing something up\n\n - Track record of working across growth, brand, community, and partnerships (not just one lane)\n\n - Familiarity with the developer tools or B2B SaaS ecosystem\n\n - Experience managing partner relationships (accelerators, VCs, deal platforms) and getting real results from them\n\n - Bonus: you came to marketing from somewhere unexpected – operations, policy, legal, engineering, and it gives you a different lens on the work\n\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$130K – $180K • Offers Equity","scrapeableCompensationSalarySummary":"$130K - $180K","compensationTiers":[{"id":"99cf2127-00c2-4853-b079-89ae36353822","tierSummary":"$130K – $180K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"da03dbee-5988-4df3-b033-ee6ebe0738c2","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"56f336ea-90b6-41ef-ab3c-f635887a9e4a","summary":"$130K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":180000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":180000}]}},{"id":"fb3d5644-6172-43ca-9941-91c025ab16c9","title":"Head of Developer Experience","department":"Marketing ","team":"Marketing ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-27T23:52:23.117+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/fb3d5644-6172-43ca-9941-91c025ab16c9","applyUrl":"https://jobs.ashbyhq.com/sentry/fb3d5644-6172-43ca-9941-91c025ab16c9/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Developer experience at Sentry spans four areas: the integration and developer platform, docs, community, and DevRel. The DevEx team is responsible for how developers first encounter Sentry, how they learn to use it, and how they build on top of it — from SDK configuration docs to the Discord community to the integrations ecosystem.
This role owns all of it. We recently had our Head of DevEx depart, and we're looking for a senior leader to step in with real ownership and real scope. You'll sit in Marketing, partner closely with EPD, and have direct influence over both the product surface (the integration platform) and the team responsible for developer education, docs, and community.
Own strategy and execution for Sentry's integration ecosystem and developer platform APIs — working closely with EPD to define the developer-facing surface and ensure building on Sentry is a genuinely good experience
Lead the documentation function across SDK configuration docs, API reference, and tutorials — the places where developer activation actually happens or doesn't
Connect docs to the product experience: logged-in state, contextual guidance, health checks, and surfacing adoption gaps in-context, in partnership with EPD and the Docs platform team
Own Sentry's developer community across Discord, social, and events, and build the team and processes that turn engagement into measurable outcomes: signups, adoption, support deflection
Build and deliver the content and education programs — workshops, deep dives, fireside chats — that teach developers tracing, debugging, and how to actually use Sentry's full product surface
Build relationships with the builders, toolmakers, and platform partners who extend Sentry's reach
You've shipped code and can tell when a code sample is wrong without running it — your technical credibility is real, and developers will know it
You want to own a product surface, not just produce content about it
You've built or scaled a developer community and can point to what actually moved because of it
You care about documentation as a product, not a checkbox — you have opinions about what good looks like and will hold a team to that standard
You're comfortable operating with ambiguity and resetting scope — you don't need to be told what to prioritize, and you're skeptical of complexity for its own sake
7+ years in developer relations, developer experience, or a closely related technical role, with at least 3 years managing people
Experience owning or deeply influencing a developer platform, integration ecosystem, or SDK surface
Track record of building developer communities that drive measurable product outcomes
Strong technical writing instincts and demonstrated experience raising the bar on documentation quality
Observability, monitoring, or developer tooling background is a plus
The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $300,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nDeveloper experience at Sentry spans four areas: the integration and developer platform, docs, community, and DevRel. The DevEx team is responsible for how developers first encounter Sentry, how they learn to use it, and how they build on top of it — from SDK configuration docs to the Discord community to the integrations ecosystem.\n\n\n\nThis role owns all of it. We recently had our Head of DevEx depart, and we're looking for a senior leader to step in with real ownership and real scope. You'll sit in Marketing, partner closely with EPD, and have direct influence over both the product surface (the integration platform) and the team responsible for developer education, docs, and community.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Own strategy and execution for Sentry's integration ecosystem and developer platform APIs — working closely with EPD to define the developer-facing surface and ensure building on Sentry is a genuinely good experience\n\n - Lead the documentation function across SDK configuration docs, API reference, and tutorials — the places where developer activation actually happens or doesn't\n\n - Connect docs to the product experience: logged-in state, contextual guidance, health checks, and surfacing adoption gaps in-context, in partnership with EPD and the Docs platform team\n\n - Own Sentry's developer community across Discord, social, and events, and build the team and processes that turn engagement into measurable outcomes: signups, adoption, support deflection\n\n - Build and deliver the content and education programs — workshops, deep dives, fireside chats — that teach developers tracing, debugging, and how to actually use Sentry's full product surface\n\n - Build relationships with the builders, toolmakers, and platform partners who extend Sentry's reach\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - You've shipped code and can tell when a code sample is wrong without running it — your technical credibility is real, and developers will know it\n\n - You want to own a product surface, not just produce content about it\n\n - You've built or scaled a developer community and can point to what actually moved because of it\n\n - You care about documentation as a product, not a checkbox — you have opinions about what good looks like and will hold a team to that standard\n\n - You're comfortable operating with ambiguity and resetting scope — you don't need to be told what to prioritize, and you're skeptical of complexity for its own sake\n\n\nQUALIFICATIONS\n\n - 7+ years in developer relations, developer experience, or a closely related technical role, with at least 3 years managing people\n\n - Experience owning or deeply influencing a developer platform, integration ecosystem, or SDK surface\n\n - Track record of building developer communities that drive measurable product outcomes\n\n - Strong technical writing instincts and demonstrated experience raising the bar on documentation quality\n\n - Observability, monitoring, or developer tooling background is a plus\n\nThe base salary range that Sentry reasonably expects to pay for this position is $220,000 to $300,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$220K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$220K - $300K","compensationTiers":[{"id":"ef2ed072-5981-4002-8692-c3c678a71690","tierSummary":"$220K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f3401020-c705-418c-806b-8ad49cc1ff87","summary":"$220K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":300000},{"id":"a0623c8e-3d03-4e83-95b8-49bcb6d25fc9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":300000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"f9e12841-4efe-4742-81ae-e9c75e93d8a7","title":"Senior Software Engineer, Events Analytics Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-04T21:05:02.154+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/f9e12841-4efe-4742-81ae-e9c75e93d8a7","applyUrl":"https://jobs.ashbyhq.com/sentry/f9e12841-4efe-4742-81ae-e9c75e93d8a7/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate.
As a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality.
If you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you.
Expand EAP's ability to deliver data at world-class speed and reliability.
Architect and automate services and systems to scale reliably under growing demand.
Make architectural trade-offs that balance product requirements with engineering constraints.
Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions.
Lead design and discussions around deliverables the team is working towards.
Improve the maintainability and developer experience of the codebases EAP owns.
Minimum of 4+ years of experience in backend or infrastructure engineering.
Strong knowledge of replicated and/or distributed data storage systems.
Proficiency in Python or a comparable language.
You have experience with some or all of the following systems we leverage:
Disk-driven Storage Systems: PostgreSQL, ClickHouse
Memory-driven Storage Systems: Memcached, Redis
Streaming Platforms: Kafka, RabbitMQ
Strong communication skills, with the ability to articulate technical concepts clearly.
In the San Francisco Bay Area or willing to relocate.
The base salary range that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate.\n\nAs a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality.\n\nIf you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you.\n\n\n\n\nIN THIS ROLE YOU WILL:\n\n - Expand EAP's ability to deliver data at world-class speed and reliability.\n\n - Architect and automate services and systems to scale reliably under growing demand.\n\n - Make architectural trade-offs that balance product requirements with engineering constraints.\n\n - Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions.\n\n - Lead design and discussions around deliverables the team is working towards.\n\n - Improve the maintainability and developer experience of the codebases EAP owns.\n\n\nEXAMPLES OF PROJECTS OUR TEAM HAS WORKED ON:\n\n - Snuba, Sentry's new Search Infrastructure https://blog.sentry.io/introducing-snuba-sentrys-new-search-infrastructure/\n\n - How Sentry queries unstructured data in Clickhouse https://blog.sentry.io/how-sentry-queries-unstructured-data-in-clickhouse-62x-faster/\n\n - Getting Stronger Consistency out of a Datastore https://blog.sentry.io/how-to-get-stronger-consistency-out-of-a-datastore/\n\n\nQUALIFICATIONS\n\n - Minimum of 4+ years of experience in backend or infrastructure engineering.\n\n - Strong knowledge of replicated and/or distributed data storage systems.\n\n - Proficiency in Python or a comparable language.\n\n - You have experience with some or all of the following systems we leverage:\n \n - Disk-driven Storage Systems: PostgreSQL, ClickHouse\n \n - Memory-driven Storage Systems: Memcached, Redis\n \n - Streaming Platforms: Kafka, RabbitMQ\n\n - Strong communication skills, with the ability to articulate technical concepts clearly.\n\n - In the San Francisco Bay Area or willing to relocate.\n\nThe base salary range that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"$155K - $400K","compensationTiers":[{"id":"c9512a04-fe7d-4493-a40b-8f84a51b150e","tierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"9e44e46b-8ef1-4f82-ba46-44116b7a8fd7","summary":"$155K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"id":"1960ff27-6aef-45b4-9be1-8c76bc283b3e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"62cc8f95-d1ed-4476-a00c-71b1ec63d73e","title":"Senior Software Engineer, Events Analytics Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-04T21:14:05.786+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/62cc8f95-d1ed-4476-a00c-71b1ec63d73e","applyUrl":"https://jobs.ashbyhq.com/sentry/62cc8f95-d1ed-4476-a00c-71b1ec63d73e/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate.
As a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality.
If you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you.
Expand EAP's ability to deliver data at world-class speed and reliability.
Architect and automate services and systems to scale reliably under growing demand.
Make architectural trade-offs that balance product requirements with engineering constraints.
Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions.
Lead design and discussions around deliverables the team is working towards.
Improve the maintainability and developer experience of the codebases EAP owns.
Minimum of 4+ years of experience in backend or infrastructure engineering.
Strong knowledge of replicated and/or distributed data storage systems.
Proficiency in Python or a comparable language.
You have experience with some or all of the following systems we leverage:
Disk-driven Storage Systems: PostgreSQL, ClickHouse
Memory-driven Storage Systems: Memcached, Redis
Streaming Platforms: Kafka, RabbitMQ
Strong communication skills, with the ability to articulate technical concepts clearly.
In the Toronto area or willing to relocate.
The base salary range that Sentry reasonably expects to pay for this position is $162,000 to $420,000 CAD. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate.\n\nAs a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality.\n\nIf you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you.\n\n\n\n\nIN THIS ROLE YOU WILL:\n\n - Expand EAP's ability to deliver data at world-class speed and reliability.\n\n - Architect and automate services and systems to scale reliably under growing demand.\n\n - Make architectural trade-offs that balance product requirements with engineering constraints.\n\n - Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions.\n\n - Lead design and discussions around deliverables the team is working towards.\n\n - Improve the maintainability and developer experience of the codebases EAP owns.\n\n\nEXAMPLES OF PROJECTS OUR TEAM HAS WORKED ON:\n\n - Snuba, Sentry's new Search Infrastructure https://blog.sentry.io/introducing-snuba-sentrys-new-search-infrastructure/\n\n - How Sentry queries unstructured data in Clickhouse https://blog.sentry.io/how-sentry-queries-unstructured-data-in-clickhouse-62x-faster/\n\n - Getting Stronger Consistency out of a Datastore https://blog.sentry.io/how-to-get-stronger-consistency-out-of-a-datastore/\n\n\nQUALIFICATIONS\n\n - Minimum of 4+ years of experience in backend or infrastructure engineering.\n\n - Strong knowledge of replicated and/or distributed data storage systems.\n\n - Proficiency in Python or a comparable language.\n\n - You have experience with some or all of the following systems we leverage:\n \n - Disk-driven Storage Systems: PostgreSQL, ClickHouse\n \n - Memory-driven Storage Systems: Memcached, Redis\n \n - Streaming Platforms: Kafka, RabbitMQ\n\n - Strong communication skills, with the ability to articulate technical concepts clearly.\n\n - In the Toronto area or willing to relocate.\n\nThe base salary range that Sentry reasonably expects to pay for this position is $162,000 to $420,000 CAD. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"CA$162K – CA$420K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"CA$162K - CA$420K","compensationTiers":[{"id":"762fbc78-7a00-4eda-bfca-22a1f1f1d841","tierSummary":"CA$162K – CA$420K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"96d3b56c-5b70-4616-addf-26fe327115c5","summary":"CA$162K – CA$420K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":420000},{"id":"9c425f7a-9fac-49c1-8748-ee1188fe8cff","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":420000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"889f98a2-07dd-4e7c-9682-3f137c57dc88","title":"Technical Support Engineer","department":"Support","team":"Support","employmentType":"FullTime","location":"Toronto, Ontario, Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-10T21:29:46.889+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/889f98a2-07dd-4e7c-9682-3f137c57dc88","applyUrl":"https://jobs.ashbyhq.com/sentry/889f98a2-07dd-4e7c-9682-3f137c57dc88/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.
Master the Sentry Ecosystem & Support Elite Developers
Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.
The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"
You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.
AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.
Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\n\n\nABOUT THE ROLE\n\nAt Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.\n\nWe are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.\n\nSentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nMaster the Sentry Ecosystem & Support Elite Developers\n\n - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.\n\n - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.\n\n - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.\n\n - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.\n\nEngineer Agentic Operations (The Scaling Engine)\n\n - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.\n\n - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.\n\n - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.\n\n - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"\n\n\n\n\nYOU’LL LOVE THIS JOB IF\n\n - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.\n\n - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon\n\n - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.\n\n - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.\n\n\n\n\nQUALIFICATIONS\n\n - 4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.\n\n - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.\n\n - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.\n\n - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.\n\n - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.\n\n\nBONUS QUALIFICATIONS\n\n - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.\n\n - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"CA$100K – CA$125K • Offers Equity","scrapeableCompensationSalarySummary":"CA$100K - CA$125K","compensationTiers":[{"id":"19bfc87d-a529-424a-a228-9374e438ff49","tierSummary":"CA$100K – CA$125K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"df90eaab-280a-43ec-b092-ace8a34a0f77","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"4059cf8d-1641-40bb-b2a4-c0661f56666a","summary":"CA$100K – CA$125K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":100000,"maxValue":125000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":100000,"maxValue":125000}]}},{"id":"7e8c3a84-8b7a-4656-a7bf-544828f2a567","title":"Senior Technical Program Manager","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-10T03:23:34.058+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/7e8c3a84-8b7a-4656-a7bf-544828f2a567","applyUrl":"https://jobs.ashbyhq.com/sentry/7e8c3a84-8b7a-4656-a7bf-544828f2a567/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Shipping great software is only half the battle. Getting it to the right customers, at the right time, in the right way, is where the real complexity lives.
We're looking for a Senior Technical Program Manager to own the end of the EPD pipeline: the moment a feature is built to the moment it's successfully in customers' hands. This person will define what \"good\" looks like for product launches at Sentry, building the frameworks, playbooks, and operating rhythms that make every release more intentional, more coordinated, and more confident than the last.
The foundation is there. Features ship. But the connective tissue between Engineering, Product, Legal, Marketing, go-to-market (GTM), and Sales needs someone who can see the whole system, diagnose what's broken, and build something durable. That's this role.
If you're energized by ambiguity, love designing operating models, and want real ownership over a function that touches every team in the company, this is a rare opportunity to define the craft at a company that takes software quality seriously.
Define the Launch Standard: Establish what a great product launch looks like at Sentry: the gates, the playbooks, the decision rights, and the rituals. You're not inheriting a fixed process; you're authoring it.
Own Feature Flag & Cohort Strategy: Bring intentionality to how Sentry uses early access programs, beta cohorts, and staged rollouts. Make sure the right customers get the right features at the right time, and that we're learning from every rollout.
Orchestrate Cross-Functional Readiness: Be the central coordinator who ensures Engineering, Product, Legal, Marketing, GTM, and Sales are all aligned and ready before anything ships. Surface dependencies early, drive decisions, and make sure nothing falls through the cracks.
Keep Everyone Informed and Confident: Build the visibility layer (dashboards, launch briefs, status updates) that keeps stakeholders informed without overwhelming them. High-signal, low-noise.
Improve with Every Launch: Instrument the release process itself. Track friction, run retrospectives, and lead the org through continuous improvements so each launch is smoother than the last.
Want to own something meaningful: not just run a process someone else designed, but define what great looks like and build toward it
Are energized by cross-functional complexity and have a gift for aligning people across Engineering, Product, Legal, Marketing, GTM, and Sales without formal authority
Think in systems: you see the full release lifecycle and instinctively want to build the operating model around it
Use data to diagnose problems and measure progress. You're comfortable pulling and interpreting analytics to understand what's working and what isn't
Care deeply about the customer experience of receiving new software, not just whether it shipped, but whether it landed well
5–8+ years of Technical Program Management experience in a high-growth SaaS company, with meaningful exposure to product launches, release operations, or GTM coordination
A genuine builder mindset: you have examples of processes or frameworks you created from scratch (or close to it) that stuck
Strong data and analytics instincts: you use metrics to understand release health, customer adoption, and process quality, not just to report status
Proven ability to drive alignment and decisions across Engineering, Product, Legal, Marketing, GTM, and Sales without direct authority
Sharp written communication: you write crisp launch briefs, clear escalations, and process docs that people actually read and reference
Strong prioritization skills: you know how to triage competing demands across multiple stakeholders and keep the most important things moving
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $180,000 to $200,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nShipping great software is only half the battle. Getting it to the right customers, at the right time, in the right way, is where the real complexity lives.\n\nWe're looking for a Senior Technical Program Manager to own the end of the EPD pipeline: the moment a feature is built to the moment it's successfully in customers' hands. This person will define what \"good\" looks like for product launches at Sentry, building the frameworks, playbooks, and operating rhythms that make every release more intentional, more coordinated, and more confident than the last.\n\nThe foundation is there. Features ship. But the connective tissue between Engineering, Product, Legal, Marketing, go-to-market (GTM), and Sales needs someone who can see the whole system, diagnose what's broken, and build something durable. That's this role.\n\nIf you're energized by ambiguity, love designing operating models, and want real ownership over a function that touches every team in the company, this is a rare opportunity to define the craft at a company that takes software quality seriously.\n\n\n\n\nWHAT YOU'LL DO\n\n - Define the Launch Standard: Establish what a great product launch looks like at Sentry: the gates, the playbooks, the decision rights, and the rituals. You're not inheriting a fixed process; you're authoring it.\n\n - Own Feature Flag & Cohort Strategy: Bring intentionality to how Sentry uses early access programs, beta cohorts, and staged rollouts. Make sure the right customers get the right features at the right time, and that we're learning from every rollout.\n\n - Orchestrate Cross-Functional Readiness: Be the central coordinator who ensures Engineering, Product, Legal, Marketing, GTM, and Sales are all aligned and ready before anything ships. Surface dependencies early, drive decisions, and make sure nothing falls through the cracks.\n\n - Keep Everyone Informed and Confident: Build the visibility layer (dashboards, launch briefs, status updates) that keeps stakeholders informed without overwhelming them. High-signal, low-noise.\n\n - Improve with Every Launch: Instrument the release process itself. Track friction, run retrospectives, and lead the org through continuous improvements so each launch is smoother than the last.\n\n\n\n\nYOU'LL LOVE THIS ROLE IF YOU...\n\n - Want to own something meaningful: not just run a process someone else designed, but define what great looks like and build toward it\n\n - Are energized by cross-functional complexity and have a gift for aligning people across Engineering, Product, Legal, Marketing, GTM, and Sales without formal authority\n\n - Think in systems: you see the full release lifecycle and instinctively want to build the operating model around it\n\n - Use data to diagnose problems and measure progress. You're comfortable pulling and interpreting analytics to understand what's working and what isn't\n\n - Care deeply about the customer experience of receiving new software, not just whether it shipped, but whether it landed well\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5–8+ years of Technical Program Management experience in a high-growth SaaS company, with meaningful exposure to product launches, release operations, or GTM coordination\n\n - A genuine builder mindset: you have examples of processes or frameworks you created from scratch (or close to it) that stuck\n\n - Strong data and analytics instincts: you use metrics to understand release health, customer adoption, and process quality, not just to report status\n\n - Proven ability to drive alignment and decisions across Engineering, Product, Legal, Marketing, GTM, and Sales without direct authority\n\n - Sharp written communication: you write crisp launch briefs, clear escalations, and process docs that people actually read and reference\n\n - Strong prioritization skills: you know how to triage competing demands across multiple stakeholders and keep the most important things moving\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $180,000 to $200,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$180K – $200K • Offers Equity","scrapeableCompensationSalarySummary":"$180K - $200K","compensationTiers":[{"id":"7078042d-0df1-4b79-bd7e-91336dc8022b","tierSummary":"$180K – $200K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cb1e627e-acda-4fdd-9683-707c4103f98a","summary":"$180K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":200000},{"id":"bb19484e-9a14-4b3b-804f-477a18af6218","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":200000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"9b7ba790-75d1-404c-bf9f-c3776179f7f2","title":"Engineering Manager, Billing Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-01T21:08:44.444+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/9b7ba790-75d1-404c-bf9f-c3776179f7f2","applyUrl":"https://jobs.ashbyhq.com/sentry/9b7ba790-75d1-404c-bf9f-c3776179f7f2/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.
As an Engineering Manager, you’ll lead a team of engineers owning critical workflows such as checkout and invoicing, while also developing new features to help customers manage their spend growth. In this role, you’ll partner across the organization to ensure our customers redeem everything Sentry has to offer and budget for future expansion.
Strategic Planning & Roadmap: Define and drive the team's roadmap. Align team goals with organizational objectives and contribute to the overall platform strategy.
Technical Guidance & Operational Excellence: Provide technical leadership and guidance on complex distributed systems and design. Ensure the team is proactively identifying areas for improvement.
Cross-functional Collaboration: Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions.
Team Leadership & Development: Lead, mentor, and grow a team of talented engineers, including Staff-level engineers. Build a culture of technical excellence, collaboration, continuous learning, and innovation within the team.
Communication & Reporting: Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations.
Are a product and platform-minded leader who enjoys distributed systems and software architecture problems. You regard Product and Design as your peers, seeking collaboration when determining product outcomes and technical priorities for the team. You’re comfortable managing delivery and shaping direction.
Have high agency and like to own your outcomes, including defining where Billing needs to be in 6 - 12 months, and translating that into team bets and priorities.
Enjoy leveraging your technical background to inform and validate the team’s decisions.
Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions.
Love to foster career growth, finding opportunities for team members to stretch and excel.
Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces.
Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration.
Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly.
Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates.
5+ years professional engineering experience, preferably with Python, JavaScript/TypeScript or similar.
2+ years of engineering management experience.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE TEAM\n\nThe Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.\n\nAs an Engineering Manager, you’ll lead a team of engineers owning critical workflows such as checkout and invoicing, while also developing new features to help customers manage their spend growth. In this role, you’ll partner across the organization to ensure our customers redeem everything Sentry has to offer and budget for future expansion.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Strategic Planning & Roadmap: Define and drive the team's roadmap. Align team goals with organizational objectives and contribute to the overall platform strategy.\n\n - Technical Guidance & Operational Excellence: Provide technical leadership and guidance on complex distributed systems and design. Ensure the team is proactively identifying areas for improvement.\n\n - Cross-functional Collaboration: Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions.\n\n - Team Leadership & Development: Lead, mentor, and grow a team of talented engineers, including Staff-level engineers. Build a culture of technical excellence, collaboration, continuous learning, and innovation within the team.\n\n - Communication & Reporting: Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations.\n \n \n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - Are a product and platform-minded leader who enjoys distributed systems and software architecture problems. You regard Product and Design as your peers, seeking collaboration when determining product outcomes and technical priorities for the team. You’re comfortable managing delivery and shaping direction.\n\n - Have high agency and like to own your outcomes, including defining where Billing needs to be in 6 - 12 months, and translating that into team bets and priorities.\n\n - Enjoy leveraging your technical background to inform and validate the team’s decisions.\n\n - Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions.\n\n - Love to foster career growth, finding opportunities for team members to stretch and excel.\n \n \n\n\nQUALIFICATIONS\n\n - Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces.\n\n - Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration.\n\n - Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly.\n\n - Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates.\n\n - 5+ years professional engineering experience, preferably with Python, JavaScript/TypeScript or similar.\n\n - 2+ years of engineering management experience.\n\n\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$220K – $450K • Offers Equity • Plus up to 25% bonus","scrapeableCompensationSalarySummary":"$220K - $450K","compensationTiers":[{"id":"199d7873-e6f3-4afa-b33a-dba78d2286ba","tierSummary":"$220K – $450K • Offers Equity • Plus up to 25% bonus","title":null,"additionalInformation":"Plus up to 25% bonus","components":[{"id":"83166b4c-72d5-4f61-a58e-83603eb19495","summary":"$220K – $450K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":450000},{"id":"bdd9287e-92ae-4f19-9846-d1eca198aa17","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":450000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"f7b4f37b-4293-433d-910e-9033bf10d6d4","title":"Senior Software Engineer, Billing Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-02T13:11:38.854+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/f7b4f37b-4293-433d-910e-9033bf10d6d4","applyUrl":"https://jobs.ashbyhq.com/sentry/f7b4f37b-4293-433d-910e-9033bf10d6d4/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.
As a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.
You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.
You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.
You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.
Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.
Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.
Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.
Built or significantly improved systems with high-stakes accuracy requirements.
Mentored engineers through ambiguous, high-stakes projects.
Operated services where reliability includes uptime and also financial correctness.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE TEAM\n\nThe Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.\n\n \n\n - You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.\n\n - You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.\n\n - You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.\n\n - Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.\n\n - Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.\n\n\n\n\nTO THRIVE IN THIS ROLE, YOU HAVE\n\n - Built or significantly improved systems with high-stakes accuracy requirements.\n\n - Mentored engineers through ambiguous, high-stakes projects.\n\n - Operated services where reliability includes uptime and also financial correctness.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"$155K - $400K","compensationTiers":[{"id":"31939d9d-d0f2-4b85-bc80-60313d8464af","tierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"05eb46d3-e471-4372-afca-97415127026d","summary":"$155K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"id":"0ac0b5e1-a68a-41de-859c-037679e6c691","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"26c3535f-fcaa-4419-8272-43faa00582f1","title":"Senior Software Engineer, Billing Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"Toronto, Ontario, Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-02T13:11:33.012+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/26c3535f-fcaa-4419-8272-43faa00582f1","applyUrl":"https://jobs.ashbyhq.com/sentry/26c3535f-fcaa-4419-8272-43faa00582f1/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.
As a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.
You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.
You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.
You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.
Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.
Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.
Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.
Built or significantly improved systems with high-stakes accuracy requirements.
Mentored engineers through ambiguous, high-stakes projects.
Operated services where reliability includes uptime and also financial correctness.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $420,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE TEAM\n\nThe Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale.\n\n \n\n - You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy.\n\n - You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products.\n\n - You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Want to solve the \"easy to explain, hard to build\" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed systems.\n\n - Thrive on constraints that force elegant design: financial accuracy is non-negotiable, customer trust depends on billing transparency, and the system must scale with Sentry's user and product growth without rearchitecting every year.\n\n - Enjoy partnering across the organization—from BizOps and sales to marketing and leadership—where your code directly impacts ARR and your architectural decisions show up in board-level metrics.\n\n\n\n\nTO THRIVE IN THIS ROLE, YOU HAVE\n\n - Built or significantly improved systems with high-stakes accuracy requirements.\n\n - Mentored engineers through ambiguous, high-stakes projects.\n\n - Operated services where reliability includes uptime and also financial correctness.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $420,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"CA$162K – CA$420K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"CA$162K - CA$420K","compensationTiers":[{"id":"7edcb813-3f35-4789-8d7f-92df76bf1948","tierSummary":"CA$162K – CA$420K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"2bb5d86b-c917-4120-beac-6d608d4a13b8","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"8480fe3d-996b-456e-8918-d224d9f5afeb","summary":"CA$162K – CA$420K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":420000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":162000,"maxValue":420000}]}},{"id":"a078cfdc-4dcc-47b4-93da-a49e4f39d322","title":"Technical Support Engineer (4PM-12AM PST)","department":"Support","team":"Support","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-08T15:53:14.688+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/a078cfdc-4dcc-47b4-93da-a49e4f39d322","applyUrl":"https://jobs.ashbyhq.com/sentry/a078cfdc-4dcc-47b4-93da-a49e4f39d322/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We're looking for an APAC Technical Support Engineer based in San Francisco to join our global Support Engineering team. This role is designed to provide APAC coverage to our users; with the shift being Sunday through Thursday 4PM-12AM PST.
We are architecting the Technical Support engine. We’re looking for an experienced engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.
Master the Sentry Ecosystem & Support Elite Developers
Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.
The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"
You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
Believe great documentation is as valuable as great code.
Are excited about using AI to improve customer experiences; not replace human expertise.
4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.
AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.
Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAt Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.\n\nWe're looking for an APAC Technical Support Engineer based in San Francisco to join our global Support Engineering team. This role is designed to provide APAC coverage to our users; with the shift being Sunday through Thursday 4PM-12AM PST.\n\n\n\nWe are architecting the Technical Support engine. We’re looking for an experienced engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.\n\n\n\nSentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nMaster the Sentry Ecosystem & Support Elite Developers\n\n - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.\n\n - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.\n\n - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.\n\n - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.\n \n \n\nEngineer Agentic Operations (The Scaling Engine)\n\n - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.\n\n - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.\n\n - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.\n\n - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"\n\n\n\n\nYOU’LL LOVE THIS JOB IF\n\n - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.\n\n - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon\n\n - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.\n\n - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.\n\n - Believe great documentation is as valuable as great code.\n\n - Are excited about using AI to improve customer experiences; not replace human expertise.\n\n\n\n\nQUALIFICATIONS\n\n - 4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.\n\n - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.\n\n - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.\n\n - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.\n\n - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.\n\n\nBONUS QUALIFICATIONS\n\n - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.\n\n - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.\n\n\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$100K – $120K • Offers Equity","scrapeableCompensationSalarySummary":"$100K - $120K","compensationTiers":[{"id":"d12ef3c5-fa11-4d21-ab26-890206116c2a","tierSummary":"$100K – $120K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"52de3e3a-f331-46cf-a8a0-b769a99639cb","summary":"$100K – $120K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":120000},{"id":"9769e46c-2631-463d-a7f5-5696df92bd33","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":120000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"725334ed-ffef-4ead-8606-103267d9d640","title":"Senior Technical Support Engineer","department":"Support","team":"Support","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-09T04:06:01.042+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/725334ed-ffef-4ead-8606-103267d9d640","applyUrl":"https://jobs.ashbyhq.com/sentry/725334ed-ffef-4ead-8606-103267d9d640/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We're looking for an APAC Technical Support Engineer based in Australia to join our global Support Engineering team. This role is designed to overlap with our San Francisco headquarters; Monday thru Friday 9AM-5PM AEST.
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.
Master the Sentry Ecosystem & Support Elite Developers
Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.
The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"
You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
Believe great documentation is as valuable as great code.
Are excited about using AI to improve customer experiences; not replace human expertise.
5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.
AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.
Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nAt Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.\n\nWe're looking for an APAC Technical Support Engineer based in Australia to join our global Support Engineering team. This role is designed to overlap with our San Francisco headquarters; Monday thru Friday 9AM-5PM AEST.\n\n\n\nWe are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.\n\nSentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless \"Human-in-the-Loop\" path to you when deep, nuanced expertise is required.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nMaster the Sentry Ecosystem & Support Elite Developers\n\n - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.\n\n - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.\n\n - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.\n\n - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.\n\nEngineer Agentic Operations (The Scaling Engine)\n\n - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.\n\n - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.\n\n - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build \"skills\" for our agents, allowing them to perform complex lookups or state-checks autonomously.\n\n - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a \"Help Desk\" to an \"Autonomous Resolution Engine.\"\n\n\nYOU’LL LOVE THIS JOB IF\n\n - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.\n\n - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon\n\n - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.\n\n - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.\n\n - Believe great documentation is as valuable as great code.\n\n - Are excited about using AI to improve customer experiences; not replace human expertise.\n\n\nQUALIFICATIONS\n\n - 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.\n\n - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.\n\n - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the \"path of a pixel\" from frontend to database.\n\n - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.\n\n - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise \"system instructions\" for an AI.\n\n\nBONUS QUALIFICATIONS\n\n - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.\n\n - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"A$147K – A$184K • Offers Equity","scrapeableCompensationSalarySummary":"A$147K - A$184K","compensationTiers":[{"id":"1e774da1-05f2-45ba-b344-a569de29703e","tierSummary":"A$147K – A$184K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3771017f-d0f7-4f32-b2c2-125266ce8150","summary":"A$147K – A$184K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"AUD","minValue":147000,"maxValue":184000},{"id":"b251678c-4e29-4edd-8c67-afa69c6d4d08","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"AUD","minValue":147000,"maxValue":184000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"c00e77f5-bd58-49da-b4a8-3b6249529747","title":"Staff Software Engineer, AI Developer Tooling","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-10T18:12:52.205+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/c00e77f5-bd58-49da-b4a8-3b6249529747","applyUrl":"https://jobs.ashbyhq.com/sentry/c00e77f5-bd58-49da-b4a8-3b6249529747/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
This isn’t a typical engineering role. You won’t be embedded in a single product team or siloed in one product area. Instead, you’ll sit within Platform Engineering, own the AI-assisted coding domain, and work across all of engineering at Sentry, focused specifically on how AI coding agents participate in our software development lifecycle.
For AI coding agents to work well in our repo, the internal systems they depend on need to be accessible via API, not locked behind UIs that require human interaction. Right now, many of those systems aren’t agent-ready. You’ll audit and prioritize that gap, expose those systems programmatically, and build the connections that let tools like Claude Code operate on them end-to-end. From there, the scope expands to improving the quality of AI-generated pull requests and automating the engineering work that’s important but consistently deprioritized. You will look from context engineering standpoint to see what to send to our model; you will look from harness engineering standpoint to see the tools it can use, the permissions it has, the state it carries forward, the tests it has to pass, the logs you capture, the retries, checkpoints, guardrails, and evals.
You’ll work closely with the dev infrastructure team as your home base, then collaborate across every product team coding in our repo once the tooling foundation is in place. It’s a broad role with real impact, and the work you do will directly change how Sentry engineers ship software.
Audit Sentry’s internal developer systems and make them API-ready for AI agents. You’ll prioritize and drive the work of exposing those systems programmatically, and build the connections that allow agents to operate on them end-to-end.
Build the harness tooling, context systems, and feedback loops that help agents generate high-quality, repository-aware pull requests, including automated pre-review checks and PR quality measurement tailored to Sentry’s codebase.
Automate high-volume, low-priority engineering work: security dependency upgrades, minor bug fixes, and routine maintenance, so engineers can focus on higher-value work.
Design and build internal tools that make engineering more effective: productivity dashboards, AI-assisted issue triage, CI/CD optimizations, and tooling that reduces toil.
Identify and remove organizational friction. Use data and direct observation to find where engineering is slowing down, recommend solutions to senior leadership, and build cross-team buy-in for changes.
You’re passionate about AI coding tools and curious about how to make them better. You follow the space closely, have opinions about what works, and want to be at the frontier of how AI participates in real-world software development.
You’re high agency. You don’t wait for permission. When you see a problem, you figure out the right solution and make it happen. You’re comfortable with ambiguity, can structure your own work, and know when to build it yourself, when to delegate, and when to say “this isn’t worth doing.”
You’ve seen enough systems and codebases to pattern-match quickly. You can move between infrastructure, backend, and developer tooling without friction, and you bring seasoned judgment to technical decisions.
You’re metric-driven but not metric-obsessed. You use data to make good decisions, and you know the best insights sometimes come from talking directly to the engineers feeling the pain.
You thrive on variety. You enjoy the pace of “figure this out and build it, then move to something completely different,” and you can shift between strategic and hands-on work without losing momentum.
You communicate clearly and can influence without authority. You work across team boundaries, present recommendations to senior leadership, and build buy-in for your ideas. People listen because you’ve done the work to understand things deeply.
10+ years of software engineering experience.
Experience building tools or workflows that improve how developers or AI agents work. This could be CI/CD or dev infra experience, or it could be AI harness tooling, AI-first coding workflows, or public contributions in this space. We’re open to a range of backgrounds.
Strong software and system design fundamentals.
Genuine curiosity and hands-on experience with AI coding tools and agents. Prior machine learning experience isn’t required.
Excellent written and verbal communication; comfortable presenting to senior technical leadership.
A track record of driving cross-team technical initiatives to completion.
Experience with large-scale distributed systems or monolith decomposition (nice to have).
Prior work on developer experience or engineering productivity programs (nice to have).
Familiarity with code review tooling, static analysis, or automated PR pipelines (nice to have).
The base salary range that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD plus up to 20% bonus. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThis isn’t a typical engineering role. You won’t be embedded in a single product team or siloed in one product area. Instead, you’ll sit within Platform Engineering, own the AI-assisted coding domain, and work across all of engineering at Sentry, focused specifically on how AI coding agents participate in our software development lifecycle.\n\n\n\nFor AI coding agents to work well in our repo, the internal systems they depend on need to be accessible via API, not locked behind UIs that require human interaction. Right now, many of those systems aren’t agent-ready. You’ll audit and prioritize that gap, expose those systems programmatically, and build the connections that let tools like Claude Code operate on them end-to-end. From there, the scope expands to improving the quality of AI-generated pull requests and automating the engineering work that’s important but consistently deprioritized. You will look from context engineering standpoint to see what to send to our model; you will look from harness engineering standpoint to see the tools it can use, the permissions it has, the state it carries forward, the tests it has to pass, the logs you capture, the retries, checkpoints, guardrails, and evals.\n\n\n\nYou’ll work closely with the dev infrastructure team as your home base, then collaborate across every product team coding in our repo once the tooling foundation is in place. It’s a broad role with real impact, and the work you do will directly change how Sentry engineers ship software.\n\n\n\n\nWHAT YOU’LL DO\n\n - Audit Sentry’s internal developer systems and make them API-ready for AI agents. You’ll prioritize and drive the work of exposing those systems programmatically, and build the connections that allow agents to operate on them end-to-end.\n\n - Build the harness tooling, context systems, and feedback loops that help agents generate high-quality, repository-aware pull requests, including automated pre-review checks and PR quality measurement tailored to Sentry’s codebase.\n\n - Automate high-volume, low-priority engineering work: security dependency upgrades, minor bug fixes, and routine maintenance, so engineers can focus on higher-value work.\n\n - Design and build internal tools that make engineering more effective: productivity dashboards, AI-assisted issue triage, CI/CD optimizations, and tooling that reduces toil.\n\n - Identify and remove organizational friction. Use data and direct observation to find where engineering is slowing down, recommend solutions to senior leadership, and build cross-team buy-in for changes.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU…\n\n - You’re passionate about AI coding tools and curious about how to make them better. You follow the space closely, have opinions about what works, and want to be at the frontier of how AI participates in real-world software development.\n\n - You’re high agency. You don’t wait for permission. When you see a problem, you figure out the right solution and make it happen. You’re comfortable with ambiguity, can structure your own work, and know when to build it yourself, when to delegate, and when to say “this isn’t worth doing.”\n\n - You’ve seen enough systems and codebases to pattern-match quickly. You can move between infrastructure, backend, and developer tooling without friction, and you bring seasoned judgment to technical decisions.\n\n - You’re metric-driven but not metric-obsessed. You use data to make good decisions, and you know the best insights sometimes come from talking directly to the engineers feeling the pain.\n\n - You thrive on variety. You enjoy the pace of “figure this out and build it, then move to something completely different,” and you can shift between strategic and hands-on work without losing momentum.\n\n - You communicate clearly and can influence without authority. You work across team boundaries, present recommendations to senior leadership, and build buy-in for your ideas. People listen because you’ve done the work to understand things deeply.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years of software engineering experience.\n\n - Experience building tools or workflows that improve how developers or AI agents work. This could be CI/CD or dev infra experience, or it could be AI harness tooling, AI-first coding workflows, or public contributions in this space. We’re open to a range of backgrounds.\n\n - Strong software and system design fundamentals.\n\n - Genuine curiosity and hands-on experience with AI coding tools and agents. Prior machine learning experience isn’t required.\n\n - Excellent written and verbal communication; comfortable presenting to senior technical leadership.\n\n - A track record of driving cross-team technical initiatives to completion.\n\n - Experience with large-scale distributed systems or monolith decomposition (nice to have).\n\n - Prior work on developer experience or engineering productivity programs (nice to have).\n\n - Familiarity with code review tooling, static analysis, or automated PR pipelines (nice to have).\n\n\n\nThe base salary range that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD plus up to 20% bonus. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"$155K - $400K","compensationTiers":[{"id":"f425670c-0183-48db-91f1-26b5c39acf72","tierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"f91c3138-470b-48a1-a844-be14c0f2ad9d","summary":"$155K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"id":"9965b6c9-fc64-4a6d-82df-e7472ab5a06f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"6ce36964-7052-4c18-9497-68dd42c29cba","title":"Sales Engineer","department":"Sales ","team":"Sales ","employmentType":"FullTime","location":"Amsterdam, Netherlands","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-03T08:20:56.979+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Netherlands","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/6ce36964-7052-4c18-9497-68dd42c29cba","applyUrl":"https://jobs.ashbyhq.com/sentry/6ce36964-7052-4c18-9497-68dd42c29cba/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful.
Please note that this is a 12 month fixed-term contract.
You'll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day, that looks like:
Bring technical expertise to customer demos, trials, implementations, and tickets
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: \"how-to\" articles and/or videos on specific functionality of the product)
Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption
Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product
Attend conferences on occasion, speaking with prospects that visit our booth
Enjoy talking about technology and interfacing with engineers and engineering leaders
Appreciate working on a variety of projects with customers from lots of different industries
Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable collateral/documents, etc.)
Like being \"in the middle of it all,\" working across the organization to move the product forward
Love developer tools, open-source, and/or all things software development life cycle
3+ years as a Sales Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects, presenting solutions, and/or working with customers
Hands-on experience working with programming languages including JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, PHP, etc.
Understanding of sales processes in a high transaction sales environment
Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects
Excellent communication and presentation skills
Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required
Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) is a plus
BS Degree in Engineering (preferably Computer Science/Engineering) is a plus
This is a 12-month fixed-term role designed for impact; high performers may have the opportunity to convert to a permanent position as the team continues to grow.
The base salary range that Sentry reasonably expects to pay for this position is €91,000 to €124,000 + a 80/20 variable. This is a multi-level role and compensation will be determined based on experience and leveling. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful.\n\nPlease note that this is a 12 month fixed-term contract.\n\n\n\n\nIN THIS ROLE YOU WILL\n\nYou'll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day, that looks like:\n\n - Bring technical expertise to customer demos, trials, implementations, and tickets\n\n - Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: \"how-to\" articles and/or videos on specific functionality of the product)\n\n - Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption\n\n - Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product\n\n - Attend conferences on occasion, speaking with prospects that visit our booth\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Enjoy talking about technology and interfacing with engineers and engineering leaders\n\n - Appreciate working on a variety of projects with customers from lots of different industries\n\n - Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable collateral/documents, etc.)\n\n - Like being \"in the middle of it all,\" working across the organization to move the product forward\n\n - Love developer tools, open-source, and/or all things software development life cycle\n\n\n\n\nQUALIFICATIONS\n\n - 3+ years as a Sales Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects, presenting solutions, and/or working with customers\n\n - Hands-on experience working with programming languages including JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, PHP, etc.\n\n - Understanding of sales processes in a high transaction sales environment\n\n - Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects\n\n - Excellent communication and presentation skills\n\n - Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required\n\n - Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) is a plus\n\n - BS Degree in Engineering (preferably Computer Science/Engineering) is a plus\n \n \n\nThis is a 12-month fixed-term role designed for impact; high performers may have the opportunity to convert to a permanent position as the team continues to grow.\n\n\n\nThe base salary range that Sentry reasonably expects to pay for this position is €91,000 to €124,000 + a 80/20 variable. This is a multi-level role and compensation will be determined based on experience and leveling. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"€91K – €124K • Offers Equity","scrapeableCompensationSalarySummary":"€91K - €124K","compensationTiers":[{"id":"3baf65f5-23ae-496c-959c-965e83d48f24","tierSummary":"€91K – €124K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"36b903d1-3bc2-48fe-9e53-f23d09502378","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"89f2679f-a70f-4020-8d95-7d098e1f5fd8","summary":"€91K – €124K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":91000,"maxValue":124000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":91000,"maxValue":124000}]}},{"id":"befec0ef-0e90-4b30-a02a-c47094090957","title":"Revenue Operations Analyst","department":"Sales ","team":"Sales ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-11T16:43:30.493+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/befec0ef-0e90-4b30-a02a-c47094090957","applyUrl":"https://jobs.ashbyhq.com/sentry/befec0ef-0e90-4b30-a02a-c47094090957/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry's Revenue Operations team is built around three pillars — Analytics, GTM Technology, and Deal Desk — and we're hiring a Revenue Operations Manager who will work across all three. This isn't a role where you sit at the end of the sales process waiting for deals to land in your queue. We want someone who is curious about why deals are structured the way they are, who spots inefficiencies before anyone else does, and who sees our CPQ and Salesforce environment as a system to be improved, not just operated.
Roughly half your time will be deal desk ownership while the other half is the broader rev ops surface area — process design, systems and tooling, reporting and insights, and the cross-functional projects that keep sales, finance, and marketing running off the same playbook. Across both, your mandate is the same: reduce friction, automate the routine, and make more of the work self-service for reps.
This role is an opportunity to grow into a deep operator and systems thinker. If you're someone who thrives on bringing order to chaos, who gets excited about eliminating the manual step that shouldn't exist in the first place, this is the job.
Own Deal Desk - end-to-end processing of deals — including quote creation, discount review, order form generation, and approval routing — with minimal escalation and fast turnaround.
Become an expert in our CPQ system and Salesforce integration– not just as a user, but as a critical voice for what should change. Document pain points, propose solutions, and work alongside our GTM Tech team to drive improvements.
Help design and implement self-service guardrails and automation that reduce the volume of deals requiring manual Deal Desk intervention, working toward a future where reps can handle standard deals entirely on their own.
Build and maintain deal desk playbooks, approval matrices, and process documentation that create consistency and reduce re-review.
Support pricing updates by ensuring that changes are reflected accurately and promptly in CPQ, and flagging downstream impacts before they become problems for sales.
Identify patterns across deal data — approval rates, exception types, deal velocity — and surface insights that inform policy and pricing decisions.
Get frustrated by manual work that could be automated, and do something about it.
Can hold your own in a conversation with a sales rep pushing for a discount and with a systems engineer asking why a workflow is configured a certain way.
Like operating with autonomy while staying tightly coordinated with a small team.
Enjoy making things simple — the kind of simple that takes real work to build.
Believe that a good deal desk shouldn't be a bottleneck; it should make deals go faster.
Are energized by a company that is actively re-imagining processes as GTM technology is being re-invented. You want to be part of shaping what comes next, not just inheriting the status quo.
5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or a closely related function at a B2B SaaS company.
Hands-on experience with CPQ tools (Dealhub, Salesforce CPQ, MonetizeNow or similar) and a clear understanding of how quoting logic, product catalogs, and approval workflows are configured.
Comfortable in Salesforce; you know your way around objects, fields, and reports, and you can have a productive conversation with a Salesforce admin about what needs to change.
Experience handling the full deal lifecycle: quoting, redlines, order forms, and booking.
Strong analytical instincts, you can build a model or a report to answer a question, and you know which questions are worth asking.
A demonstrated habit of improving the processes you inherit, not just executing them.
Experience using AI tooling (Copilot, ChatGPT, or purpose-built RevOps tools) to accelerate deal review, summarization, or exception routing.
Familiarity with SaaS pricing models including usage-based, ramped, or multi-product structures.
Experience supporting both new business and renewal motions with an understanding of why clean separation of roles matters.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry's Revenue Operations team is built around three pillars — Analytics, GTM Technology, and Deal Desk — and we're hiring a Revenue Operations Manager who will work across all three. This isn't a role where you sit at the end of the sales process waiting for deals to land in your queue. We want someone who is curious about why deals are structured the way they are, who spots inefficiencies before anyone else does, and who sees our CPQ and Salesforce environment as a system to be improved, not just operated.\n\nRoughly half your time will be deal desk ownership while the other half is the broader rev ops surface area — process design, systems and tooling, reporting and insights, and the cross-functional projects that keep sales, finance, and marketing running off the same playbook. Across both, your mandate is the same: reduce friction, automate the routine, and make more of the work self-service for reps.\n\nThis role is an opportunity to grow into a deep operator and systems thinker. If you're someone who thrives on bringing order to chaos, who gets excited about eliminating the manual step that shouldn't exist in the first place, this is the job.\n\n \n \n\n\nIN THIS ROLE YOU WILL\n\n - Own Deal Desk - end-to-end processing of deals — including quote creation, discount review, order form generation, and approval routing — with minimal escalation and fast turnaround.\n\n - Become an expert in our CPQ system and Salesforce integration– not just as a user, but as a critical voice for what should change. Document pain points, propose solutions, and work alongside our GTM Tech team to drive improvements.\n\n - Help design and implement self-service guardrails and automation that reduce the volume of deals requiring manual Deal Desk intervention, working toward a future where reps can handle standard deals entirely on their own.\n\n - Build and maintain deal desk playbooks, approval matrices, and process documentation that create consistency and reduce re-review.\n\n - Support pricing updates by ensuring that changes are reflected accurately and promptly in CPQ, and flagging downstream impacts before they become problems for sales.\n\n - Identify patterns across deal data — approval rates, exception types, deal velocity — and surface insights that inform policy and pricing decisions.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Get frustrated by manual work that could be automated, and do something about it.\n\n - Can hold your own in a conversation with a sales rep pushing for a discount and with a systems engineer asking why a workflow is configured a certain way.\n\n - Like operating with autonomy while staying tightly coordinated with a small team.\n\n - Enjoy making things simple — the kind of simple that takes real work to build.\n\n - Believe that a good deal desk shouldn't be a bottleneck; it should make deals go faster.\n\n - Are energized by a company that is actively re-imagining processes as GTM technology is being re-invented. You want to be part of shaping what comes next, not just inheriting the status quo.\n\n \n\n\nQUALIFICATIONS\n\n - 5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or a closely related function at a B2B SaaS company.\n\n - Hands-on experience with CPQ tools (Dealhub, Salesforce CPQ, MonetizeNow or similar) and a clear understanding of how quoting logic, product catalogs, and approval workflows are configured.\n\n - Comfortable in Salesforce; you know your way around objects, fields, and reports, and you can have a productive conversation with a Salesforce admin about what needs to change.\n\n - Experience handling the full deal lifecycle: quoting, redlines, order forms, and booking.\n\n - Strong analytical instincts, you can build a model or a report to answer a question, and you know which questions are worth asking.\n\n - A demonstrated habit of improving the processes you inherit, not just executing them.\n\n - Experience using AI tooling (Copilot, ChatGPT, or purpose-built RevOps tools) to accelerate deal review, summarization, or exception routing.\n\n\nNICE TO HAVE\n\n - Familiarity with SaaS pricing models including usage-based, ramped, or multi-product structures.\n\n - Experience supporting both new business and renewal motions with an understanding of why clean separation of roles matters.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$140K – $160K • Offers Equity","scrapeableCompensationSalarySummary":"$140K - $160K","compensationTiers":[{"id":"2a48964d-6ee6-4231-88d6-613231a9d5c0","tierSummary":"$140K – $160K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"31a65659-ed04-401b-ae4c-3e87952818b1","summary":"$140K – $160K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":160000},{"id":"61645038-dfb6-4daf-b090-7b0b972caa3e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":160000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"01f4db4e-cdba-4a9c-a371-31ee7afef588","title":"Engineering Manager, Infrastructure","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-31T19:31:46.610+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/01f4db4e-cdba-4a9c-a371-31ee7afef588","applyUrl":"https://jobs.ashbyhq.com/sentry/01f4db4e-cdba-4a9c-a371-31ee7afef588/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry's Infrastructure Engineering team is what makes operating Sentry simple, safe, and seamless for every other engineering team in the company. They build the internal control platforms, configuration systems, traffic routing, and automation that let product engineers operate services safely at scale without needing deep infrastructure expertise themselves.
As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the tools that power Sentry's growth: internal admin and change management tools, configuration automation, and the routing layer that underlies Sentry's architecture. You'll be responsible for technical vision, team health, system reliability, and partnership with engineering teams across the company who depend on your team's tools every day.
You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its operational model as the company grows.
Lead a team of engineers building the internal control platforms that every engineering team at Sentry relies on to operate services safely.
Drive the evolution of Infrastructure Engineering's platform, including configuration management, traffic routing and environment controls
Own the team's technical direction, contributing to key decisions on API architecture, internal tooling design, and automation frameworks.
Nurture and grow engineers at different levels, providing support through coaching, mentorship, and career development.
Foster an inclusive, high-performing team culture focused on ownership, learning, and delivery.
Partner with Production Engineering, SRE, and Developer Infrastructure to make sure operational tooling stays consistent and well-scoped across the org.
Own the reliability, adoption, and roadmap of the team's tools while building a culture of technical excellence and pragmatic decision making.
Are passionate about building tools that make operating complex systems simple for other engineers.
Enjoy solving infrastructure problems around configuration, routing, and automation, and turning them into clean, self-service abstractions.
Believe in using proven technologies and committing to a single, reliable choice rather than chasing novelty.
Think in terms of building for scale and cost effectiveness from day one, and for the needs of many teams rather than one.
Value cross-functional collaboration and thrive in hybrid, in-person settings with engineers across functions, levels, and geographies.
Take pride in building strong, healthy teams and enabling them to lead high-impact, multi-year initiatives.
Want to be part of a thoughtful, highly technical team that cares about long-term system health and operational simplicity.
10+ years of software engineering experience, ideally with a focus on internal tooling, infrastructure automation, platform engineering, or distributed systems.
4+ years of engineering management experience, including growing and managing teams of engineers.
Experience as a Tech Lead or Engineering Manager leading the architecture and long-term evolution of internal control platforms or similar systems.
Strong backend or full-stack engineering background, with solid Python skills.
Familiarity with Kubernetes, terraform, python, and a systems mindset for abstracting complex infrastructure for others to use.
Strong technical communication skills and a track record of effective cross-team and leadership collaboration.
Proven experience delivering and owning multi-year engineering initiatives in a leadership or technical leadership capacity.
Comfortable working across org boundaries and aligning priorities across infra, platform, and product teams.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate's actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate's work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry's employee benefit plans/programs applicable to the candidate's position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company's benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry's Infrastructure Engineering team is what makes operating Sentry simple, safe, and seamless for every other engineering team in the company. They build the internal control platforms, configuration systems, traffic routing, and automation that let product engineers operate services safely at scale without needing deep infrastructure expertise themselves.\n\n\n\nAs the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the tools that power Sentry's growth: internal admin and change management tools, configuration automation, and the routing layer that underlies Sentry's architecture. You'll be responsible for technical vision, team health, system reliability, and partnership with engineering teams across the company who depend on your team's tools every day.\n\n\n\nYou'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its operational model as the company grows.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Lead a team of engineers building the internal control platforms that every engineering team at Sentry relies on to operate services safely.\n\n - Drive the evolution of Infrastructure Engineering's platform, including configuration management, traffic routing and environment controls\n\n - Own the team's technical direction, contributing to key decisions on API architecture, internal tooling design, and automation frameworks.\n\n - Nurture and grow engineers at different levels, providing support through coaching, mentorship, and career development.\n\n - Foster an inclusive, high-performing team culture focused on ownership, learning, and delivery.\n\n - Partner with Production Engineering, SRE, and Developer Infrastructure to make sure operational tooling stays consistent and well-scoped across the org.\n\n - Own the reliability, adoption, and roadmap of the team's tools while building a culture of technical excellence and pragmatic decision making.\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Are passionate about building tools that make operating complex systems simple for other engineers.\n\n - Enjoy solving infrastructure problems around configuration, routing, and automation, and turning them into clean, self-service abstractions.\n\n - Believe in using proven technologies and committing to a single, reliable choice rather than chasing novelty.\n\n - Think in terms of building for scale and cost effectiveness from day one, and for the needs of many teams rather than one.\n\n - Value cross-functional collaboration and thrive in hybrid, in-person settings with engineers across functions, levels, and geographies.\n\n - Take pride in building strong, healthy teams and enabling them to lead high-impact, multi-year initiatives.\n\n - Want to be part of a thoughtful, highly technical team that cares about long-term system health and operational simplicity.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years of software engineering experience, ideally with a focus on internal tooling, infrastructure automation, platform engineering, or distributed systems.\n\n - 4+ years of engineering management experience, including growing and managing teams of engineers.\n\n - Experience as a Tech Lead or Engineering Manager leading the architecture and long-term evolution of internal control platforms or similar systems.\n\n - Strong backend or full-stack engineering background, with solid Python skills.\n\n - Familiarity with Kubernetes, terraform, python, and a systems mindset for abstracting complex infrastructure for others to use.\n\n - Strong technical communication skills and a track record of effective cross-team and leadership collaboration.\n\n - Proven experience delivering and owning multi-year engineering initiatives in a leadership or technical leadership capacity.\n\n - Comfortable working across org boundaries and aligning priorities across infra, platform, and product teams.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate's actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate's work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry's employee benefit plans/programs applicable to the candidate's position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company's benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$220K – $450K • Offers Equity • Plus up to 25% bonus","scrapeableCompensationSalarySummary":"$220K - $450K","compensationTiers":[{"id":"12f32722-8d3c-4403-88b3-3ab829c9b325","tierSummary":"$220K – $450K • Offers Equity • Plus up to 25% bonus","title":null,"additionalInformation":"Plus up to 25% bonus","components":[{"id":"3ba7a0a1-e8bf-42a8-ad6e-3eafdebb8659","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"67158b38-4c69-4c87-b3d7-6a7ad4a41c64","summary":"$220K – $450K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":450000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":450000}]}},{"id":"35193bfb-bb6b-4479-85be-0945e5b94a3e","title":"Senior Software Engineer, Developer Infrastructure","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-20T19:40:19.772+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/35193bfb-bb6b-4479-85be-0945e5b94a3e","applyUrl":"https://jobs.ashbyhq.com/sentry/35193bfb-bb6b-4479-85be-0945e5b94a3e/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry provides tools that help developers find and fix issues in their applications. The Developer Infrastructure team owns the systems that make every engineer at Sentry more effective at shipping high quality software: developer environments, CI/CD for our open source and closed source codebases, the golden path for building new services, our SDK and library publishing tooling, and the metrics and dashboards that keep it all healthy.
Our goal is straightforward: developers should spend their time thinking about the software they build for customers, not the software they use to build it. That means everything from local and cloud development environments, to the CI/CD pipeline that gets code out safely and quickly, to the tooling that catches flaky tests before they cost someone a day. As AI coding agents become part of how engineers work, we're also investing in making sure our environments, CI, and deployment systems support that shift.
As a Software Engineer on Dev Infra, you'll help build and scale this infrastructure end to end.
Build and maintain the tooling that powers local and cloud-based developer environments
Improve CI for our codebases and CD for our deployment pipeline, keeping both fast and reliable as the org and its infrastructure grow
Define and evolve the golden path for building new services and libraries at Sentry
Contribute to our SDK and library publishing tooling and release processes
Build the metrics, dashboards, and flaky test detection that give the org visibility into deployment health and CI reliability
Build tooling that gives engineers, and the AI coding agents they work with, the context they need to work effectively within Sentry's systems and conventions
Partner directly with engineers across Sentry to understand where infrastructure and developer experience need to improve
Get energized by building infrastructure that every engineer at Sentry depends on
Think in systems and can reason about tradeoffs across scale, reliability, cost, and complexity
Are comfortable owning a broad surface area, from developer environments to deployment pipelines to publishing tooling
Want to shape foundational infrastructure rather than iterate on something already established
5+ years of experience as a software engineer or in a similar role
Experience leading the full development lifecycle of complex projects
Strong proficiency in Python
Experience with Docker and container orchestration in production
Familiarity with CI/CD systems and what makes them fast and reliable at scale
A track record of building or significantly improving developer tooling or infrastructure
Demonstrated ability to influence engineering teams outside your own, building buy-in for standards, tooling, or process changes without direct authority
Strong written and verbal communication skills
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry provides tools that help developers find and fix issues in their applications. The Developer Infrastructure team owns the systems that make every engineer at Sentry more effective at shipping high quality software: developer environments, CI/CD for our open source and closed source codebases, the golden path for building new services, our SDK and library publishing tooling, and the metrics and dashboards that keep it all healthy.\n\n\n\nOur goal is straightforward: developers should spend their time thinking about the software they build for customers, not the software they use to build it. That means everything from local and cloud development environments, to the CI/CD pipeline that gets code out safely and quickly, to the tooling that catches flaky tests before they cost someone a day. As AI coding agents become part of how engineers work, we're also investing in making sure our environments, CI, and deployment systems support that shift.\n\n\n\nAs a Software Engineer on Dev Infra, you'll help build and scale this infrastructure end to end.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Build and maintain the tooling that powers local and cloud-based developer environments\n\n - Improve CI for our codebases and CD for our deployment pipeline, keeping both fast and reliable as the org and its infrastructure grow\n\n - Define and evolve the golden path for building new services and libraries at Sentry\n\n - Contribute to our SDK and library publishing tooling and release processes\n\n - Build the metrics, dashboards, and flaky test detection that give the org visibility into deployment health and CI reliability\n\n - Build tooling that gives engineers, and the AI coding agents they work with, the context they need to work effectively within Sentry's systems and conventions\n\n - Partner directly with engineers across Sentry to understand where infrastructure and developer experience need to improve\n \n \n\n\nYOU'LL THRIVE IN THIS ROLE IF YOU\n\n - Get energized by building infrastructure that every engineer at Sentry depends on\n\n - Think in systems and can reason about tradeoffs across scale, reliability, cost, and complexity\n\n - Are comfortable owning a broad surface area, from developer environments to deployment pipelines to publishing tooling\n\n - Want to shape foundational infrastructure rather than iterate on something already established\n \n \n\n\nQUALIFICATIONS\n\n - 5+ years of experience as a software engineer or in a similar role\n\n - Experience leading the full development lifecycle of complex projects\n\n - Strong proficiency in Python\n\n - Experience with Docker and container orchestration in production\n\n - Familiarity with CI/CD systems and what makes them fast and reliable at scale\n\n - A track record of building or significantly improving developer tooling or infrastructure\n\n - Demonstrated ability to influence engineering teams outside your own, building buy-in for standards, tooling, or process changes without direct authority\n\n - Strong written and verbal communication skills\n \n \n\nNot sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"$155K - $400K","compensationTiers":[{"id":"4e6e7092-b5ca-4428-bb63-e2e00f003d51","tierSummary":"$155K – $400K • Offers Equity • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"5c8144a2-f380-4bcc-9199-a8eadcdad3f5","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e5858e99-f2a4-4095-9381-4f295ff57b97","summary":"$155K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000}]}},{"id":"86e3e57e-6caf-446a-9208-1a614a138b10","title":"Engineering Manager, Events Analytics Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-31T19:40:33.230+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/86e3e57e-6caf-446a-9208-1a614a138b10","applyUrl":"https://jobs.ashbyhq.com/sentry/86e3e57e-6caf-446a-9208-1a614a138b10/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
Sentry provides developer-first observability to over 4 million developers worldwide. The Events Analytics Platform (EAP) team is at the heart of that mission: it powers how all of Sentry's event data, such as errors, transactions, spans, profiles, replays, and metrics, is stored, queried, and analyzed. It also powers Sentry's latest AI push, Seer.
The EAP team makes it possible for developers to efficiently search and debug across massive volumes of data, providing the context needed to understand and fix issues quickly. This team is also a cornerstone of Sentry's long-term strategy to become a context assembly and telemetry platform that unifies different signals so developers can see the complete picture.
As an engineering manager on the EAP team, you will lead a group of engineers building and scaling one of Sentry's most critical data platforms. You will be responsible for driving architectural evolution, ensuring system stability, and mentoring a talented team. This is a highly visible leadership role with direct ties to Sentry's long-term product and platform strategy.
Grow and develop a team of engineers with high expectations for ownership and impact
Set the technical and strategic direction for the team, balancing short-term stability with long-term architectural evolution
Drive development of core EAP features, including support for complex analytical queries, dynamic routing logic across fidelity levels, storage and compute separation, and modern patterns for analytical storage
Ensure EAP can support the workload demands of AI agents and MCP servers that unlock new AI capabilities for Sentry
Guide the unification of all event data into EAP and enable fast, complex cross-event querying at scale
Partner closely with cross-functional teams including Product Engineering, Streaming, Production Engineering, Security, and Compliance
Lead the team through incidents, postmortems, and scaling challenges while fostering operational excellence
Build a healthy and collaborative team culture rooted in growth, accountability, and inclusion
Enjoy mentoring and developing engineers, especially helping junior engineers grow into senior roles
Get excited by designing and running large-scale distributed data systems where performance and reliability matter
Are passionate about tackling the challenges of continuously scaling as Sentry's traffic grows
Like tackling complex querying and storage challenges at massive scale
Thrive on cross-functional collaboration with product and infrastructure teams
Want to work on a highly strategic team with significant visibility that shapes the future of Sentry's platform
10+ years of industry experience in software engineering, including 4+ years of people management experience with career development and performance management
Strong technical background in data platforms, storage systems, or analytical backends (for example, ClickHouse, Pinot, or Druid)
Experience with distributed systems, query optimization, or scaling data-intensive workloads
Excellent communication skills with the ability to clearly articulate technical concepts to diverse audiences
Proficiency with Python, Rust, or a similar programming language is a plus
Familiarity with observability, developer tools, or event-driven systems is a plus
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nSentry provides developer-first observability to over 4 million developers worldwide. The Events Analytics Platform (EAP) team is at the heart of that mission: it powers how all of Sentry's event data, such as errors, transactions, spans, profiles, replays, and metrics, is stored, queried, and analyzed. It also powers Sentry's latest AI push, Seer.\n\n\n\nThe EAP team makes it possible for developers to efficiently search and debug across massive volumes of data, providing the context needed to understand and fix issues quickly. This team is also a cornerstone of Sentry's long-term strategy to become a context assembly and telemetry platform that unifies different signals so developers can see the complete picture.\n\n\n\nAs an engineering manager on the EAP team, you will lead a group of engineers building and scaling one of Sentry's most critical data platforms. You will be responsible for driving architectural evolution, ensuring system stability, and mentoring a talented team. This is a highly visible leadership role with direct ties to Sentry's long-term product and platform strategy.\n\n\n\n\nWHAT YOU'LL DO\n\n - Grow and develop a team of engineers with high expectations for ownership and impact\n\n - Set the technical and strategic direction for the team, balancing short-term stability with long-term architectural evolution\n\n - Drive development of core EAP features, including support for complex analytical queries, dynamic routing logic across fidelity levels, storage and compute separation, and modern patterns for analytical storage\n\n - Ensure EAP can support the workload demands of AI agents and MCP servers that unlock new AI capabilities for Sentry\n\n - Guide the unification of all event data into EAP and enable fast, complex cross-event querying at scale\n\n - Partner closely with cross-functional teams including Product Engineering, Streaming, Production Engineering, Security, and Compliance\n\n - Lead the team through incidents, postmortems, and scaling challenges while fostering operational excellence\n\n - Build a healthy and collaborative team culture rooted in growth, accountability, and inclusion\n\n\n\n\nYOU'LL LOVE THIS JOB IF YOU\n\n - Enjoy mentoring and developing engineers, especially helping junior engineers grow into senior roles\n\n - Get excited by designing and running large-scale distributed data systems where performance and reliability matter\n\n - Are passionate about tackling the challenges of continuously scaling as Sentry's traffic grows\n\n - Like tackling complex querying and storage challenges at massive scale\n\n - Thrive on cross-functional collaboration with product and infrastructure teams\n\n - Want to work on a highly strategic team with significant visibility that shapes the future of Sentry's platform\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years of industry experience in software engineering, including 4+ years of people management experience with career development and performance management\n\n - Strong technical background in data platforms, storage systems, or analytical backends (for example, ClickHouse, Pinot, or Druid)\n\n - Experience with distributed systems, query optimization, or scaling data-intensive workloads\n\n - Excellent communication skills with the ability to clearly articulate technical concepts to diverse audiences\n\n - Proficiency with Python, Rust, or a similar programming language is a plus\n\n - Familiarity with observability, developer tools, or event-driven systems is a plus\n\n\n\nThe base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$220K – $450K • Offers Equity • Plus up to 25% bonus","scrapeableCompensationSalarySummary":"$220K - $450K","compensationTiers":[{"id":"de083848-b6ad-4dbf-87d6-fabf6f9dadf4","tierSummary":"$220K – $450K • Offers Equity • Plus up to 25% bonus","title":null,"additionalInformation":"Plus up to 25% bonus","components":[{"id":"31589268-e02d-43c3-8cb0-53c84459f9ce","summary":"$220K – $450K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":450000},{"id":"afedc2e2-0540-423d-9f2e-08bc85127abf","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":450000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"70b48ffb-b413-49d1-8557-acc37b0e407e","title":"Senior Software Engineer, Streaming Platform","department":"Engineering ","team":"Engineering ","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Toronto, Ontario, Canada","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-08-17T23:15:06.743+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/sentry/70b48ffb-b413-49d1-8557-acc37b0e407e","applyUrl":"https://jobs.ashbyhq.com/sentry/70b48ffb-b413-49d1-8557-acc37b0e407e/application","descriptionHtml":"Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
The Streaming Platform team at Sentry is building the next generation of infrastructure that powers our ingestion pipelines and real-time data processing systems. Our platform ingests, processes, and distributes hundreds of thousands of events per second with low latency and high reliability. We are creating a system that makes it easy for Sentry engineers to deploy and run Streaming Applications at scale by simplifying the complexity of Kafka, scaling consumers automatically, and managing state so product teams can focus on building great experiences for developers.
As part of this team, you will work on challenges at the intersection of distributed systems, real-time data processing, and developer experience. You will help us create a self-service streaming platform that improves stability, accelerates time to production, and reduces operational overhead.
Design, build, and operate components of our Streaming Platform, including Kafka, the streaming runtime, high-level APIs, and developer-facing abstractions.
Implement resilient, high-throughput stream processing systems that handle unbounded datasets with strong correctness guarantees (delivery, checkpointing, watermarking, and more).
Build scalable automation and control plane for Kafka fleet management and improve efficiency.
Partner with product engineers to ensure our abstractions enable fast, reliable, and consistent ingestion pipelines.
Improve observability, monitoring, and failover for mission-critical real-time systems.
You enjoy working on distributed systems at scale and care about reliability and performance.
You like building abstractions that make complex infrastructure easier for others to use.
You are motivated by designing systems that balance flexibility for developers with best practices for stability.
You are excited to shape how Sentry handles near real-time ingestion and analytics at scale.
You value being part of a collaborative team where your contributions make a broad impact across the company.
5+ years of software engineering experience, with background in distributed systems, data infrastructure, or real-time streaming.
Proficiency in a programming language such as Python, Rust, Go, or Java (we primarily use Python and Rust, but experience in similar languages is valuable).
Experience with streaming technologies such as Kafka, Flink, Spark Streaming, or similar tools.
Strong understanding of partitioning, watermarks, windowing, stateful/stateless processing, and delivery guarantees.
Experience building and operating systems in cloud environments such as Kubernetes, AWS, or GCP.
Nice to have: experience with ClickHouse, Arrow or other columnar data processing, or modern streaming SQL engines such as Materialize or RisingWave.
The base salary range that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD plus up to 20% bonus. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
","descriptionPlain":"ABOUT SENTRY\n\nSoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.\n\nTrusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.\n\n\n\n\nABOUT THE ROLE\n\nThe Streaming Platform team at Sentry is building the next generation of infrastructure that powers our ingestion pipelines and real-time data processing systems. Our platform ingests, processes, and distributes hundreds of thousands of events per second with low latency and high reliability. We are creating a system that makes it easy for Sentry engineers to deploy and run Streaming Applications at scale by simplifying the complexity of Kafka, scaling consumers automatically, and managing state so product teams can focus on building great experiences for developers.\n\n\n\nAs part of this team, you will work on challenges at the intersection of distributed systems, real-time data processing, and developer experience. You will help us create a self-service streaming platform that improves stability, accelerates time to production, and reduces operational overhead.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Design, build, and operate components of our Streaming Platform, including Kafka, the streaming runtime, high-level APIs, and developer-facing abstractions.\n\n - Implement resilient, high-throughput stream processing systems that handle unbounded datasets with strong correctness guarantees (delivery, checkpointing, watermarking, and more).\n\n - Build scalable automation and control plane for Kafka fleet management and improve efficiency.\n\n - Partner with product engineers to ensure our abstractions enable fast, reliable, and consistent ingestion pipelines.\n\n - Improve observability, monitoring, and failover for mission-critical real-time systems.\n\n\n\n\nYOU’LL LOVE THIS JOB IF YOU\n\n - You enjoy working on distributed systems at scale and care about reliability and performance.\n\n - You like building abstractions that make complex infrastructure easier for others to use.\n\n - You are motivated by designing systems that balance flexibility for developers with best practices for stability.\n\n - You are excited to shape how Sentry handles near real-time ingestion and analytics at scale.\n\n - You value being part of a collaborative team where your contributions make a broad impact across the company.\n\n\n\n\nQUALIFICATIONS\n\n - 5+ years of software engineering experience, with background in distributed systems, data infrastructure, or real-time streaming.\n\n - Proficiency in a programming language such as Python, Rust, Go, or Java (we primarily use Python and Rust, but experience in similar languages is valuable).\n\n - Experience with streaming technologies such as Kafka, Flink, Spark Streaming, or similar tools.\n\n - Strong understanding of partitioning, watermarks, windowing, stateful/stateless processing, and delivery guarantees.\n\n - Experience building and operating systems in cloud environments such as Kubernetes, AWS, or GCP.\n\n - Nice to have: experience with ClickHouse, Arrow or other columnar data processing, or modern streaming SQL engines such as Materialize or RisingWave.\n\n\n\nThe base salary range that Sentry reasonably expects to pay for this position is $155,000 to $400,000 USD plus up to 20% bonus. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.\n\n \n\n\n\n\nEQUAL OPPORTUNITY AT SENTRY\n\nSentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.\n\nIf you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.\n\nWant to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.","compensation":{"compensationTierSummary":"$155K – $400K • Offers Equity • Offers Bonus • Plus up to 20% bonus","scrapeableCompensationSalarySummary":"$155K - $400K","compensationTiers":[{"id":"4cbb2284-98a4-421d-a0e5-2fb87df48a58","tierSummary":"$155K – $400K • Offers Equity • Offers Bonus • Plus up to 20% bonus","title":null,"additionalInformation":"Plus up to 20% bonus","components":[{"id":"cb65159a-6b73-47e9-8739-4343f2745754","summary":"$155K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"id":"311a2f57-a965-441e-bd37-163034ea1f93","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9316251c-3241-4c4f-be20-c47b18e95ff1","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155000,"maxValue":400000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}}],"apiVersion":"1"}