About the Role
GEO is the fastest-growing line item in marketing conversations and the least-understood on any reporting deck. Clients know earned media moves the needle on AI visibility, but no one has built the reporting layer that makes that provable, repeatable, and client-ready. This role defines that for the industry. We're looking for a Lead Product Manager, GEO to own the methodology, metrics, and reporting experiences that help Stacker clients understand the impact of every story they publish.
In this role, you'll drive the full reporting product: the KPIs we surface, the methodologies behind them, the client-facing dashboards that make complex data immediately actionable, and the strategic roadmap that expands our reporting suite over time. You'll start with AI search visibility (GEO) and build toward a comprehensive view of content performance and earned media impact across channels.
You'll work closely with Data Science to pressure-test datasets and define rigorous measurement approaches, with Engineering and Design to ship reporting experiences clients find genuinely useful, and with Revenue teams to surface insights that retain and grow accounts. This is a senior individual contributor role with strong autonomy to set direction, align stakeholders, and make consequential decisions about what gets built and why.
About Stacker
Stacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers.
Stacker helps brands get their stories in front of more readers by syndicating content across a large-scale publisher network, enabling organizations to expand the reach and impact of their earned and owned media.
As a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.
What You’ll Do
Own the reporting product strategy: Define and evolve Stacker’s client reporting roadmap, with an initial focus on GEO/AI visibility and long-term expansion into a comprehensive reporting suite.
Drive feature development from concept to launch: Write clear PRDs and user stories, prioritize initiatives, and partner with engineering and design teams through development, QA, and release.
Build meaningful AI visibility reporting: Define the methodologies, metrics, visualizations, and client narratives that help brands understand performance within AI search ecosystems.
Partner closely with Data Science: Analyze reporting data across stories and campaigns to uncover insights that improve product experiences, support case studies, and shape educational content.
Lead client-informed product discovery: Monitor feedback trends, run beta programs, and synthesize client use cases to identify opportunities, friction points, and roadmap priorities.
Align stakeholders across the business: Keep leadership, client-facing teams, and cross-functional partners informed on roadmap decisions, release timelines, and long-term investments.
Monitor the evolving SEO and GEO landscape: Track industry trends, competitive tooling, and changes in AI-driven discovery to inform strategic product direction and investment opportunities.
Strengthen external ecosystem relationships: Maintain productive partnerships with SEO/GEO tooling providers and industry experts to stay ahead of emerging themes and feature opportunities.
About You
You're a strategic product thinker who thrives in fast-moving environments and enjoys translating emerging trends into clear, actionable product experiences. You're energized by solving difficult measurement problems, especially in spaces where industry standards are still evolving. Rather than waiting for perfect clarity, you're comfortable forming hypotheses, validating them with data and customers, and iterating quickly.
You combine analytical rigor with strong product intuition. You're equally comfortable debating citation methodology with a data scientist, collaborating with Engineering on implementation details, and communicating roadmap priorities to executives or client-facing teams. You care deeply about creating intuitive, beautifully designed products that make complex data tell a clear, useful story
You've followed the SEO, PR, and GEO/AI search space closely enough to have a point of view: on where the measurement gaps are, why most current tools fall short for earned media, and what brands actually need to understand their AI visibility.
What You’ll Bring
4+ years of experience in product management, client reporting and analytics, agency SEO, or adjacent product-building roles, ideally within media, data, or marketing technology.
At least 1 year researching, working, or hacking together GEO-related projects
Strong familiarity with the SEO, content marketing, martech, and AI visibility (GEO) ecosystem.
Hands-on experience with tools such as Ahrefs, Semrush, Similarweb, Profound, Airops, Peec.ai, or comparable SEO/GEO platforms.
Understanding of how AI search works—including LLMs, retrieval systems, and citations—and how those dynamics intersect with content strategy, PR, earned media, and SEO.
Demonstrated success leading strategic, cross-functional initiatives and influencing stakeholders across multiple teams.
Analytical fluency and comfort working directly with datasets using tools like Google Sheets, SQL, or BI platforms to evaluate methodologies and uncover insights.
Excellent written and verbal communication skills, including experience presenting to senior stakeholders and client-facing teams.
Experience writing PRDs and collaborating directly with engineering and design teams throughout full product build cycles.
Nice-to-Haves
2+ years working with AI, automation, or data-intensive products.
Background in B2B SaaS products with client-facing dashboards, portals, or reporting experiences.
Experience creating enablement materials and training go-to-market teams.
Established relationships or network within the SEO, GEO, or AI search ecosystem.
Familiarity with content performance measurement, data storytelling, and client-facing insight reporting.
Experience running beta programs or structured client feedback loops to inform product decisions.
Why Join Us?
We're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact—and intentional about how we scale it.
Perks & Benefits
·💸 Equity Program
🏖 Unlimited PTO
🏡 100% Remote
👶 3 Months Paid Parental Leave
💰 401(k) Match
🏥 Full Health & Dental Coverage
🛡️ Life Insurance & Short-Term Disability
🎉 Team Culture, Events & Retreats
We strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply. Stacker is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
","descriptionPlain":"About the Role\n\nGEO is the fastest-growing line item in marketing conversations and the least-understood on any reporting deck. Clients know earned media moves the needle on AI visibility, but no one has built the reporting layer that makes that provable, repeatable, and client-ready. This role defines that for the industry. We're looking for a Lead Product Manager, GEO to own the methodology, metrics, and reporting experiences that help Stacker clients understand the impact of every story they publish.\n\nIn this role, you'll drive the full reporting product: the KPIs we surface, the methodologies behind them, the client-facing dashboards that make complex data immediately actionable, and the strategic roadmap that expands our reporting suite over time. You'll start with AI search visibility (GEO) and build toward a comprehensive view of content performance and earned media impact across channels.\n\nYou'll work closely with Data Science to pressure-test datasets and define rigorous measurement approaches, with Engineering and Design to ship reporting experiences clients find genuinely useful, and with Revenue teams to surface insights that retain and grow accounts. This is a senior individual contributor role with strong autonomy to set direction, align stakeholders, and make consequential decisions about what gets built and why.\n\n\n\nAbout Stacker\n\nStacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers.\n\nStacker helps brands get their stories in front of more readers by syndicating content across a large-scale publisher network, enabling organizations to expand the reach and impact of their earned and owned media.\n\nAs a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.\n\n\n\nWhat You’ll Do\n\n - Own the reporting product strategy: Define and evolve Stacker’s client reporting roadmap, with an initial focus on GEO/AI visibility and long-term expansion into a comprehensive reporting suite.\n\n - Drive feature development from concept to launch: Write clear PRDs and user stories, prioritize initiatives, and partner with engineering and design teams through development, QA, and release.\n\n - Build meaningful AI visibility reporting: Define the methodologies, metrics, visualizations, and client narratives that help brands understand performance within AI search ecosystems.\n\n - Partner closely with Data Science: Analyze reporting data across stories and campaigns to uncover insights that improve product experiences, support case studies, and shape educational content.\n\n - Lead client-informed product discovery: Monitor feedback trends, run beta programs, and synthesize client use cases to identify opportunities, friction points, and roadmap priorities.\n\n - Align stakeholders across the business: Keep leadership, client-facing teams, and cross-functional partners informed on roadmap decisions, release timelines, and long-term investments.\n\n - Monitor the evolving SEO and GEO landscape: Track industry trends, competitive tooling, and changes in AI-driven discovery to inform strategic product direction and investment opportunities.\n\n - Strengthen external ecosystem relationships: Maintain productive partnerships with SEO/GEO tooling providers and industry experts to stay ahead of emerging themes and feature opportunities.\n\n\n\nAbout You\n\nYou're a strategic product thinker who thrives in fast-moving environments and enjoys translating emerging trends into clear, actionable product experiences. You're energized by solving difficult measurement problems, especially in spaces where industry standards are still evolving. Rather than waiting for perfect clarity, you're comfortable forming hypotheses, validating them with data and customers, and iterating quickly.\n\nYou combine analytical rigor with strong product intuition. You're equally comfortable debating citation methodology with a data scientist, collaborating with Engineering on implementation details, and communicating roadmap priorities to executives or client-facing teams. You care deeply about creating intuitive, beautifully designed products that make complex data tell a clear, useful story\n\nYou've followed the SEO, PR, and GEO/AI search space closely enough to have a point of view: on where the measurement gaps are, why most current tools fall short for earned media, and what brands actually need to understand their AI visibility.\n\nWhat You’ll Bring\n\n - 4+ years of experience in product management, client reporting and analytics, agency SEO, or adjacent product-building roles, ideally within media, data, or marketing technology.\n\n - At least 1 year researching, working, or hacking together GEO-related projects\n\n - Strong familiarity with the SEO, content marketing, martech, and AI visibility (GEO) ecosystem.\n\n - Hands-on experience with tools such as Ahrefs, Semrush, Similarweb, Profound, Airops, http://peec.aiPeec.ai http://Peec.ai, or comparable SEO/GEO platforms.\n\n - Understanding of how AI search works—including LLMs, retrieval systems, and citations—and how those dynamics intersect with content strategy, PR, earned media, and SEO.\n\n - Demonstrated success leading strategic, cross-functional initiatives and influencing stakeholders across multiple teams.\n\n - Analytical fluency and comfort working directly with datasets using tools like Google Sheets, SQL, or BI platforms to evaluate methodologies and uncover insights.\n\n - Excellent written and verbal communication skills, including experience presenting to senior stakeholders and client-facing teams.\n\n - Experience writing PRDs and collaborating directly with engineering and design teams throughout full product build cycles.\n\n\n\nNice-to-Haves\n\n - 2+ years working with AI, automation, or data-intensive products.\n\n - Background in B2B SaaS products with client-facing dashboards, portals, or reporting experiences.\n\n - Experience creating enablement materials and training go-to-market teams.\n\n - Established relationships or network within the SEO, GEO, or AI search ecosystem.\n\n - Familiarity with content performance measurement, data storytelling, and client-facing insight reporting.\n\n - Experience running beta programs or structured client feedback loops to inform product decisions.\n\n\n\nWhy Join Us?\n\nWe're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact—and intentional about how we scale it.\n\n\n\nPerks & Benefits\n\n·💸 Equity Program \n\n🏖 Unlimited PTO \n\n🏡 100% Remote \n\n👶 3 Months Paid Parental Leave \n\n💰 401(k) Match \n\n🏥 Full Health & Dental Coverage \n\n🛡️ Life Insurance & Short-Term Disability\n\n 🎉 Team Culture, Events & Retreats\n\nWe strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply. Stacker is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws."},{"id":"ae3eaccd-31ed-406a-8c30-9c4400635ce8","title":"Associate Editor, Connect Editorial","department":"Editorial","team":"Editorial","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-08-03T15:32:05.160+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/stacker/ae3eaccd-31ed-406a-8c30-9c4400635ce8","applyUrl":"https://jobs.ashbyhq.com/stacker/ae3eaccd-31ed-406a-8c30-9c4400635ce8/application","descriptionHtml":"About the Role
As an Associate Editor for Stacker Connect, you will edit submitted brand and nonprofit newsroom stories to meet Stacker editorial guidelines and prepare them for syndication on our newswire. Reporting to the Deputy Editor of Connect Editorial, you will edit coverage from a mix of for-profit brands and nonprofit newsrooms, helping produce an invaluable third-party newswire distributed to thousands of partner news outlets.
Our mission is to empower the world's publishers. Stacker's Connect newswire serves over 3,000 local news partners, ranging from major networks to independent outlets. The newswire helps complement the coverage of our publishing partners and engage their readers in new ways. We're looking for an experienced editor who is excited to edit news articles and features in a deadline-oriented newswire environment while also understanding how to work effectively with brand clients.
About Stacker
Stacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers.
Stacker helps brands get their stories in front of more readers by syndicating content across a large-scale publisher network, enabling organizations to expand the reach and impact of their earned and owned media.
As a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.
What You'll Do
Review and edit stories from brand and nonprofit newsroom clients for accuracy, style, and fit with Stacker's publisher network.
Work with clients on light revisions, clarifications, and factual questions to get stories syndication-ready.
Identify minor process inefficiencies in the editing pipeline and suggest improvements.
Prioritize and edit multiple stories at once to keep pace with a fast-moving, newswire publishing schedule.
About You
You're an experienced editor with a sharp eye for storytelling and a strong grasp of journalistic standards, and you're equally comfortable evaluating the newsworthiness of a story as you are discussing data methodology or explaining an edit to a client. You move quickly without cutting corners, balancing the pace of a deadline-oriented newswire environment with the judgment needed to protect editorial integrity.
You understand that editing brand and nonprofit-submitted content is different from editing traditional newsroom copy: you know how to communicate editorial standards clearly and professionally to clients in a way that respects their goals while optimizing their stories for pickup by newswire publishing partners. You're comfortable digging into the data behind a data-driven story and flagging issues with methodology when something doesn't hold up.
What You'll Bring
3+ years of experience in journalism or a related field, with a history of maintaining high journalistic standards, a keen eye for storytelling, and the ability to discern the newsworthiness and integrity of content from diverse sources.
Ability to clearly and professionally communicate editorial standards to clients in a way that addresses client needs and optimizes their stories for earned media pickup by newswire publishing partners.
Ability to assess and address issues with the data methodologies in stories submitted by clients for Connect syndication.
Ability to prioritize editing of multiple stories and maintain consistent throughput.
Nice-to-Haves
Demonstrated understanding and experience in content syndication, resyndication, or similar partnerships, including familiarity with the nuances of working with brand partners and nonprofit newsrooms, ensuring content aligns with Stacker's values and standards.
Understanding of the coverage strengths, aspirations, and gaps of the local journalism landscape, with an eagerness to help support newsrooms.
Experience in personal finance/health/real estate coverage and reviewing/editing data journalism.
Why Join Us?
We're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact—and intentional about how we scale it.
Perks & Benefits
💸 Equity Program
🏖 Unlimited PTO
🏡 100% Remote
👶 3 Months Paid Parental Leave
💰 401(k) Match
🏥 Full Health & Dental Coverage
🛡️ Life Insurance & Short-Term Disability
🎉 Team Culture, Events & Retreats
We strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply. Stacker is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
","descriptionPlain":"About the Role\n\nAs an Associate Editor for Stacker Connect, you will edit submitted brand and nonprofit newsroom stories to meet Stacker editorial guidelines and prepare them for syndication on our newswire. Reporting to the Deputy Editor of Connect Editorial, you will edit coverage from a mix of for-profit brands and nonprofit newsrooms, helping produce an invaluable third-party newswire distributed to thousands of partner news outlets.\n\nOur mission is to empower the world's publishers. Stacker's Connect newswire serves over 3,000 local news partners, ranging from major networks to independent outlets. The newswire helps complement the coverage of our publishing partners and engage their readers in new ways. We're looking for an experienced editor who is excited to edit news articles and features in a deadline-oriented newswire environment while also understanding how to work effectively with brand clients.\n\n\n\nAbout Stacker\n\nStacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers.\n\nStacker helps brands get their stories in front of more readers by syndicating content across a large-scale publisher network, enabling organizations to expand the reach and impact of their earned and owned media.\n\nAs a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.\n\n\n\nWhat You'll Do\n\n - Review and edit stories from brand and nonprofit newsroom clients for accuracy, style, and fit with Stacker's publisher network.\n\n - Work with clients on light revisions, clarifications, and factual questions to get stories syndication-ready.\n\n - Identify minor process inefficiencies in the editing pipeline and suggest improvements.\n\n - Prioritize and edit multiple stories at once to keep pace with a fast-moving, newswire publishing schedule.\n\n\n\nAbout You\n\nYou're an experienced editor with a sharp eye for storytelling and a strong grasp of journalistic standards, and you're equally comfortable evaluating the newsworthiness of a story as you are discussing data methodology or explaining an edit to a client. You move quickly without cutting corners, balancing the pace of a deadline-oriented newswire environment with the judgment needed to protect editorial integrity.\n\nYou understand that editing brand and nonprofit-submitted content is different from editing traditional newsroom copy: you know how to communicate editorial standards clearly and professionally to clients in a way that respects their goals while optimizing their stories for pickup by newswire publishing partners. You're comfortable digging into the data behind a data-driven story and flagging issues with methodology when something doesn't hold up.\n\n\n\nWhat You'll Bring\n\n - 3+ years of experience in journalism or a related field, with a history of maintaining high journalistic standards, a keen eye for storytelling, and the ability to discern the newsworthiness and integrity of content from diverse sources.\n\n - Ability to clearly and professionally communicate editorial standards to clients in a way that addresses client needs and optimizes their stories for earned media pickup by newswire publishing partners.\n\n - Ability to assess and address issues with the data methodologies in stories submitted by clients for Connect syndication.\n\n - Ability to prioritize editing of multiple stories and maintain consistent throughput.\n\n\n\nNice-to-Haves\n\n - Demonstrated understanding and experience in content syndication, resyndication, or similar partnerships, including familiarity with the nuances of working with brand partners and nonprofit newsrooms, ensuring content aligns with Stacker's values and standards.\n\n - Understanding of the coverage strengths, aspirations, and gaps of the local journalism landscape, with an eagerness to help support newsrooms.\n\n - Experience in personal finance/health/real estate coverage and reviewing/editing data journalism.\n\n\n\nWhy Join Us?\n\nWe're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact—and intentional about how we scale it.\n\n\n\nPerks & Benefits\n\n💸 Equity Program\n\n 🏖 Unlimited PTO\n\n 🏡 100% Remote\n\n 👶 3 Months Paid Parental Leave\n\n 💰 401(k) Match \n\n🏥 Full Health & Dental Coverage \n\n🛡️ Life Insurance & Short-Term Disability \n\n🎉 Team Culture, Events & Retreats\n\n\n\nWe strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply. Stacker is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws."},{"id":"a8884eea-cb76-4632-b5e9-be8b292df08f","title":"Account Lead","department":"Account Management","team":"Account Management","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-08-19T20:24:24.628+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/stacker/a8884eea-cb76-4632-b5e9-be8b292df08f","applyUrl":"https://jobs.ashbyhq.com/stacker/a8884eea-cb76-4632-b5e9-be8b292df08f/application","descriptionHtml":"About the Role
The Account Lead owns the post-sale relationship and end-to-end customer experience for a portfolio of Stacker customers across a range of industries. This role combines customer success, strategic account management, performance analysis, and commercial ownership.
You will help customers adopt and get value from the Stacker platform, partnering with our Value team to turn content distribution strategies into measurable marketing outcomes. You will lead onboarding, support platform engagement, guide customers through campaign execution and reporting, and own renewals, retention, and expansion opportunities.
The ideal candidate has experience managing a B2B SaaS, technology, or subscription-based product. You can learn a complex product, navigate multiple stakeholders, connect product usage and performance data to business value, and communicate recommendations with clarity and confidence.
This is not a purely relationship-management role. We are looking for someone who can interpret performance data, identify risks early, and make strategic recommendations that improve customer outcomes and retention.
About Stacker
Stacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers.
Stacker helps brands get their stories in front of more readers by syndicating content across a large-scale publisher network, enabling organizations to expand the reach and impact of their earned and owned media.
As a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.
What You'll Do
Manage a portfolio of Stacker customers from onboarding through renewal and expansion.
Help customers adopt the Stacker platform by connecting product usage, content distribution, and performance to their marketing goals, including surfacing in AI search (GEO).
Partner with the Value team and internal experts to deliver customer strategies, reporting, business reviews, and actionable recommendations.
Build strong relationships with day-to-day contacts and senior stakeholders through clear communication, expectation-setting, and proactive follow-up.
Manage customer health, retention, quarterly renewals, and account growth by identifying risks, friction points, and expansion opportunities.
Work with Product, Marketing, Editorial, Distribution, and other teams to improve the customer experience and strengthen account management processes.
About You
You are a commercially-minded customer success or account management professional who combines strong relationship skills with strategic and analytical thinking. You can learn a complex product, understand how customers use it to achieve their goals, and clearly communicate its value.
You are proactive, organized, and comfortable managing competing priorities. You surface risks early, take ownership of outcomes, and enjoy collaborating across teams in a fast-moving environment.
What You'll Bring
4+ years of experience in account management, customer success, or client success for a B2B SaaS, MarTech, or subscription-based business.
Experience managing a book of business with responsibility for renewals, retention, expansion, or revenue growth.
Experience leading value-based retention conversations with multiple stakeholders.
Demonstrated ability to drive customer adoption, engagement, and value realization.
Strong relationship-building, communication, organization, prioritization, and project management skills.
Ability to interpret performance data, develop a point of view, and translate insights into clear business recommendations.
Nice-to-Haves
Direct experience in SEO, GEO, digital PR, content distribution, or earned media.
Familiarity with tools such as Ahrefs, SEMrush, Google Analytics, or Google Search Console.
Experience managing strategic or enterprise customers.
Experience in a startup or high-growth company.
Interest in AI search, content discovery, and the future of earned media.
Why Join Us?
We're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact—and intentional about how we scale it.
Perks & Benefits
💸 Equity Program
🏖 Unlimited PTO
🏡 100% Remote
👶 3 Months Paid Parental Leave
💰 401(k) Match
🏥 Full Health & Dental Coverage
🛡️ Life Insurance & Short-Term Disability
🎉 Team Culture, Events & Retreats
We strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply. Stacker is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
","descriptionPlain":"About the Role\n\nThe Account Lead owns the post-sale relationship and end-to-end customer experience for a portfolio of Stacker customers across a range of industries. This role combines customer success, strategic account management, performance analysis, and commercial ownership.\n\nYou will help customers adopt and get value from the Stacker platform, partnering with our Value team to turn content distribution strategies into measurable marketing outcomes. You will lead onboarding, support platform engagement, guide customers through campaign execution and reporting, and own renewals, retention, and expansion opportunities.\n\nThe ideal candidate has experience managing a B2B SaaS, technology, or subscription-based product. You can learn a complex product, navigate multiple stakeholders, connect product usage and performance data to business value, and communicate recommendations with clarity and confidence.\n\nThis is not a purely relationship-management role. We are looking for someone who can interpret performance data, identify risks early, and make strategic recommendations that improve customer outcomes and retention.\n\nAbout Stacker\n\nStacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers.\n\nStacker helps brands get their stories in front of more readers by syndicating content across a large-scale publisher network, enabling organizations to expand the reach and impact of their earned and owned media.\n\nAs a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.\n\nWhat You'll Do\n\n - Manage a portfolio of Stacker customers from onboarding through renewal and expansion.\n\n - Help customers adopt the Stacker platform by connecting product usage, content distribution, and performance to their marketing goals, including surfacing in AI search (GEO).\n\n - Partner with the Value team and internal experts to deliver customer strategies, reporting, business reviews, and actionable recommendations.\n\n - Build strong relationships with day-to-day contacts and senior stakeholders through clear communication, expectation-setting, and proactive follow-up.\n\n - Manage customer health, retention, quarterly renewals, and account growth by identifying risks, friction points, and expansion opportunities.\n\n - Work with Product, Marketing, Editorial, Distribution, and other teams to improve the customer experience and strengthen account management processes.\n\nAbout You\n\nYou are a commercially-minded customer success or account management professional who combines strong relationship skills with strategic and analytical thinking. You can learn a complex product, understand how customers use it to achieve their goals, and clearly communicate its value.\n\nYou are proactive, organized, and comfortable managing competing priorities. You surface risks early, take ownership of outcomes, and enjoy collaborating across teams in a fast-moving environment.\n\nWhat You'll Bring\n\n - 4+ years of experience in account management, customer success, or client success for a B2B SaaS, MarTech, or subscription-based business.\n\n - Experience managing a book of business with responsibility for renewals, retention, expansion, or revenue growth.\n\n - Experience leading value-based retention conversations with multiple stakeholders.\n\n - Demonstrated ability to drive customer adoption, engagement, and value realization.\n\n - Strong relationship-building, communication, organization, prioritization, and project management skills.\n\n - Ability to interpret performance data, develop a point of view, and translate insights into clear business recommendations.\n\nNice-to-Haves\n\n - Direct experience in SEO, GEO, digital PR, content distribution, or earned media.\n\n - Familiarity with tools such as Ahrefs, SEMrush, Google Analytics, or Google Search Console.\n\n - Experience managing strategic or enterprise customers.\n\n - Experience in a startup or high-growth company.\n\n - Interest in AI search, content discovery, and the future of earned media.\n\nWhy Join Us?\n\nWe're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact—and intentional about how we scale it.\n\nPerks & Benefits\n\n💸 Equity Program\n\n🏖 Unlimited PTO\n\n🏡 100% Remote\n\n👶 3 Months Paid Parental Leave\n\n💰 401(k) Match\n\n🏥 Full Health & Dental Coverage\n\n🛡️ Life Insurance & Short-Term Disability\n\n🎉 Team Culture, Events & Retreats\n\nWe strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply. Stacker is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws."}],"apiVersion":"1"}