Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.
Product Analytics at Substack
The mission of the Product Analytics team at Substack is to help the product team make better decisions. Product Analytics is embedded in the Product organization. We are a small and scrappy team that covers a lot of ground. You would be joining as the sixth individual on the team.
Responsibilities
Take ownership of continuously improving our understanding of the product, user base, growth trajectory, and state of play.
Proactively partner with PMs and company leadership to inform the long term, medium term, and short term strategy of your product area.
Help the team define useful metrics and set clear goals.
Share regular insightful updates with your team and across the company.
Proactively partner with engineers to invest in clean and thorough logging, ETL, and improving the ergonomics of our data.
Requirements
4+ years of experience as analyst or in a similar technical role.
Solid understanding of product growth concepts and frameworks (e.g. retention curves, cohort analysis, growth accounting).
Advanced SQL knowledge, and familiarity with BI tools (we use Snowflake and Periscope every day).
Strong data visualization and written/verbal communication skills, must be able to design legible dashboards dashboards and clearly convey the salient insights for any analysis.
Solid understanding of A/B test and experimentation concepts (proper test design, power calculation, post-hoc analysis, novelty effects, etc.).
Strong product sense and intuition, a deep understanding of Substack’s product, user base, and market position is a must.
Ability to roll up your sleeves and do what needs to be done with limited resources and support.
Experience working with Trust & Safety and/or Sales and Partnerships data is a plus!
Substack’s compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $130,000 - $225,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.\n\nProduct Analytics at Substack\n\nThe mission of the Product Analytics team at Substack is to help the product team make better decisions. Product Analytics is embedded in the Product organization. We are a small and scrappy team that covers a lot of ground. You would be joining as the sixth individual on the team.\n\nResponsibilities\n\n - Take ownership of continuously improving our understanding of the product, user base, growth trajectory, and state of play.\n\n - Proactively partner with PMs and company leadership to inform the long term, medium term, and short term strategy of your product area.\n\n - Help the team define useful metrics and set clear goals.\n\n - Share regular insightful updates with your team and across the company.\n\n - Proactively partner with engineers to invest in clean and thorough logging, ETL, and improving the ergonomics of our data.\n\nRequirements\n\n - 4+ years of experience as analyst or in a similar technical role.\n\n - Solid understanding of product growth concepts and frameworks (e.g. retention curves, cohort analysis, growth accounting).\n\n - Advanced SQL knowledge, and familiarity with BI tools (we use Snowflake and Periscope every day).\n\n - Strong data visualization and written/verbal communication skills, must be able to design legible dashboards dashboards and clearly convey the salient insights for any analysis.\n\n - Solid understanding of A/B test and experimentation concepts (proper test design, power calculation, post-hoc analysis, novelty effects, etc.).\n\n - Strong product sense and intuition, a deep understanding of Substack’s product, user base, and market position is a must.\n\n - Ability to roll up your sleeves and do what needs to be done with limited resources and support.\n\n - Experience working with Trust & Safety and/or Sales and Partnerships data is a plus!\n\nSubstack’s compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $130,000 - $225,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f670964d-0f50-425f-a498-737a2b036bd8","title":"Standards & Enforcement Specialist","department":"Standards & Enforcement ","team":"Standards & Enforcement ","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"San Francisco (HQ)","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}}}],"publishedAt":"2026-09-03T16:08:51.501+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}},"jobUrl":"https://jobs.ashbyhq.com/substack/f670964d-0f50-425f-a498-737a2b036bd8","applyUrl":"https://jobs.ashbyhq.com/substack/f670964d-0f50-425f-a498-737a2b036bd8/application","descriptionHtml":"Substack’s mission is to build a new economic engine for culture. From the beginning, we have been clear in our belief in the free press and free speech—values we consider inseparable and fundamental to a trustworthy media system. To achieve our mission, Substack must uphold free expression while maintaining a vibrant platform with clear rules that allow for the open exchange of ideas.
Our Standards & Enforcement team handles the requests that reach the platform through user reports, account deletion requests, spam and abuse reports, and the legal-adjacent tickets that arrive alongside them. The work is deadline-bound, precedent-setting, and unforgiving of guesswork. The person on the other end of every ticket is a real user, and often a frustrated one.
We are looking for a specialist who can own this queue end to end, and who wants to make it smaller. You will resolve tickets accurately and on time, then use data and AI tooling to classify, draft, and triage so the team spends its judgment where judgment is actually required.
Work the S&E queues day to day: spam and abuse reports, suspension appeals, publication appeals, account deletion requests, and user-reported policy violations, applying macros and SOPs where they fit and judgment where they don't.
Handle appeals with care: check the original enforcement decision, weigh new context, and write a clear outcome the user can understand, whether it's an overturn or a hold.
Handle legal-adjacent tickets from SOPs; DMCA, trademark, NCII, data-subject requests, LE requests, knowing when to resolve and when to escalate to Legal fast.
Maintain the Zendesk setup the team runs on: views, macros, triggers, automations, SLAs.
Use AI tools to make ticket review more efficient; classification, drafting, triage, and challenge them when they get it wrong.
Continuously improve the SOPs and decision trees the rest of the team follows.
Report on volume, SLAs, and backlog. Pull your own data and analyze as needed.
Work with Legal, Policy, and Product teams as necessary before trends become a problem.
Work the S&E ticket queues: spam and abuse reports, regulatory and legal tickets, copyright claims, and law enforcement requests.
Handle appeals with care: check the original enforcement decision, weigh new context, and write a clear outcome the user can understand, whether it's an overturn or a hold.
Handle legal-adjacent tickets from SOPs; DMCA, trademark, NCII, data-subject requests, LE requests, knowing when to resolve and when to escalate to Legal fast.
Maintain the Zendesk setup the team runs on: views, macros, triggers, automations, SLAs.
Work the review queues in our internal tooling: model-flagged content, comment and post spam, impersonation, and user-reported violations at volume.
Investigate clusters, not just cases. Connect related accounts, repeated content, shared infrastructure, and coordinated behavior, then take bulk action where the evidence supports it.
Run and refine bulk enforcement sweeps: scope who's in, spot-check for false positives before action, report on what the sweep caught.
Give structured feedback on classifier performance: where the model over-flags, where it misses, and what the queue is telling us that the metrics aren't.
2–4 years in Trust & Safety, support operations, content moderation, or compliance at a tech platform.
Hands-on experience working a high-volume ticket queue where accuracy and deadlines both matter.
A working grasp of platform enforcement concepts: Appeals, escalation paths, NCII, DMCA basics, and how legal process touches a platform. You do need to know when to resolve and when to escalate.
Comfortable working with data: querying it yourself (SQL a plus), spotting when numbers look wrong, and building simple reports on volume, SLAs, and backlog.
Zendesk knowledge and using AI tools to do investigations and data analysis.
Clear writing. You'll write to frustrated users, cross-functional partners, and occasionally lawyers and regulators in the same week.
Good judgment under deadline pressure.
This will be a Tuesday to Saturday shift role, OR or Sunday to Thursday
Deeper experience with any of: privacy requests (GDPR/CCPA), DMCA/IP complaints, law enforcement requests, or regulatory correspondence.
Familiarity with DSA/OSA transparency reporting obligations and experience turning regulatory requirements into operational or system requirements.
Experience working with engineers to ship internal tooling or reports.
You'll review content that can be disturbing, including harassment, self-harm, violence, and child safety material. We'd rather say that upfront. We provide wellness support and manage workload accordingly.
Substack's compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $75,000 - $85,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack’s mission is to build a new economic engine for culture. From the beginning, we have been clear in our belief in the free press and free speech—values we consider inseparable and fundamental to a trustworthy media system. To achieve our mission, Substack must uphold free expression while maintaining a vibrant platform with clear rules that allow for the open exchange of ideas.\n\nOur Standards & Enforcement team handles the requests that reach the platform through user reports, account deletion requests, spam and abuse reports, and the legal-adjacent tickets that arrive alongside them. The work is deadline-bound, precedent-setting, and unforgiving of guesswork. The person on the other end of every ticket is a real user, and often a frustrated one.\n\nWe are looking for a specialist who can own this queue end to end, and who wants to make it smaller. You will resolve tickets accurately and on time, then use data and AI tooling to classify, draft, and triage so the team spends its judgment where judgment is actually required.\n\n\n\n\nWHAT YOU'LL DO\n\n - Work the S&E queues day to day: spam and abuse reports, suspension appeals, publication appeals, account deletion requests, and user-reported policy violations, applying macros and SOPs where they fit and judgment where they don't.\n\n - Handle appeals with care: check the original enforcement decision, weigh new context, and write a clear outcome the user can understand, whether it's an overturn or a hold.\n\n - Handle legal-adjacent tickets from SOPs; DMCA, trademark, NCII, data-subject requests, LE requests, knowing when to resolve and when to escalate to Legal fast.\n\n - Maintain the Zendesk setup the team runs on: views, macros, triggers, automations, SLAs.\n\n - Use AI tools to make ticket review more efficient; classification, drafting, triage, and challenge them when they get it wrong.\n\n - Continuously improve the SOPs and decision trees the rest of the team follows.\n\n - Report on volume, SLAs, and backlog. Pull your own data and analyze as needed.\n\n - Work with Legal, Policy, and Product teams as necessary before trends become a problem.\n \n\n\nTRACK A — TICKETS\n\n - Work the S&E ticket queues: spam and abuse reports, regulatory and legal tickets, copyright claims, and law enforcement requests.\n\n - Handle appeals with care: check the original enforcement decision, weigh new context, and write a clear outcome the user can understand, whether it's an overturn or a hold.\n\n - Handle legal-adjacent tickets from SOPs; DMCA, trademark, NCII, data-subject requests, LE requests, knowing when to resolve and when to escalate to Legal fast.\n\n - Maintain the Zendesk setup the team runs on: views, macros, triggers, automations, SLAs.\n\n\nTRACK B — CONTENT & BULK REVIEW\n\n - Work the review queues in our internal tooling: model-flagged content, comment and post spam, impersonation, and user-reported violations at volume.\n\n - Investigate clusters, not just cases. Connect related accounts, repeated content, shared infrastructure, and coordinated behavior, then take bulk action where the evidence supports it.\n\n - Run and refine bulk enforcement sweeps: scope who's in, spot-check for false positives before action, report on what the sweep caught.\n\n - Give structured feedback on classifier performance: where the model over-flags, where it misses, and what the queue is telling us that the metrics aren't.\n\n\n\n\nWHAT YOU NEED\n\n - 2–4 years in Trust & Safety, support operations, content moderation, or compliance at a tech platform.\n\n - Hands-on experience working a high-volume ticket queue where accuracy and deadlines both matter.\n\n - A working grasp of platform enforcement concepts: Appeals, escalation paths, NCII, DMCA basics, and how legal process touches a platform. You do need to know when to resolve and when to escalate.\n\n - Comfortable working with data: querying it yourself (SQL a plus), spotting when numbers look wrong, and building simple reports on volume, SLAs, and backlog.\n\n - Zendesk knowledge and using AI tools to do investigations and data analysis.\n\n - Clear writing. You'll write to frustrated users, cross-functional partners, and occasionally lawyers and regulators in the same week.\n\n - Good judgment under deadline pressure.\n\n - This will be a Tuesday to Saturday shift role, OR or Sunday to Thursday\n\n\nPREFERRED\n\n - Deeper experience with any of: privacy requests (GDPR/CCPA), DMCA/IP complaints, law enforcement requests, or regulatory correspondence.\n\n - Familiarity with DSA/OSA transparency reporting obligations and experience turning regulatory requirements into operational or system requirements.\n\n - Experience working with engineers to ship internal tooling or reports.\n\n\nONE THING TO KNOW\n\nYou'll review content that can be disturbing, including harassment, self-harm, violence, and child safety material. We'd rather say that upfront. We provide wellness support and manage workload accordingly.\n\nSubstack's compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $75,000 - $85,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"64738c2b-f929-4f4e-b9c4-4adc1dc14097","title":"Full Stack Software Engineer - Payments","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco (HQ)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Remote","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}}}],"publishedAt":"2026-10-13T17:15:31.209+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}},"jobUrl":"https://jobs.ashbyhq.com/substack/64738c2b-f929-4f4e-b9c4-4adc1dc14097","applyUrl":"https://jobs.ashbyhq.com/substack/64738c2b-f929-4f4e-b9c4-4adc1dc14097/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who actually make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.
About the Payments Team
Subscription payments are the heart of Substack’s product and business model. Everything we do is based on the idea that creators can and should be paid directly by their audience, instead of relying on attention capture and advertising. And we believe that creators themselves should own these payment relationships, without being tied to any platform, including ours.
We are a small team with outsized impact and ownership. We take on both the traditional payments engineering : integrating with payment processors, managing the flow of hundreds of millions of dollars in subscription revenue, and also the full stack feature development that drives those payments. This means a wide variety of projects, including building brand new payout systems, A/B testing the subscribe flow, and shipping features like gift subscriptions.
Responsibilities
Develop the core payment surfaces and backend systems on Substack.
Own your work and deliver high-quality solutions from product concept and proposal to implementation, experimentation, and measurement.
We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already; if not, we’ll be excited to help you learn.
We also work with payment processors, including Stripe. Again, experience here is beneficial but not required.
Requirements
3+ years of software engineering experience, including building and shipping web applications.
Independent and autonomous. Strong product sense and intuition.
Passionate about building a better business model for the internet.
Substack's compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $140,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who actually make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.\n\nAbout the Payments Team\nSubscription payments are the heart of Substack’s product and business model. Everything we do is based on the idea that creators can and should be paid directly by their audience, instead of relying on attention capture and advertising. And we believe that creators themselves should own these payment relationships, without being tied to any platform, including ours.\n\nWe are a small team with outsized impact and ownership. We take on both the traditional payments engineering : integrating with payment processors, managing the flow of hundreds of millions of dollars in subscription revenue, and also the full stack feature development that drives those payments. This means a wide variety of projects, including building brand new payout systems, A/B testing the subscribe flow, and shipping features like gift subscriptions.\n\nResponsibilities\n\n - Develop the core payment surfaces and backend systems on Substack.\n\n - Own your work and deliver high-quality solutions from product concept and proposal to implementation, experimentation, and measurement.\n\n - We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already; if not, we’ll be excited to help you learn.\n\n - We also work with payment processors, including Stripe. Again, experience here is beneficial but not required.\n\n\nRequirements\n\n - 3+ years of software engineering experience, including building and shipping web applications.\n\n - Independent and autonomous. Strong product sense and intuition.\n\n - Passionate about building a better business model for the internet.\n\n\nSubstack's compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $140,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6c70c3bb-e722-4689-bc9d-cc44136358b5","title":"Full Stack Software Engineer - Sponsorships","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco (HQ)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Remote","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}}}],"publishedAt":"2026-09-15T23:14:26.862+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}},"jobUrl":"https://jobs.ashbyhq.com/substack/6c70c3bb-e722-4689-bc9d-cc44136358b5","applyUrl":"https://jobs.ashbyhq.com/substack/6c70c3bb-e722-4689-bc9d-cc44136358b5/application","descriptionHtml":"Full Stack Software Engineer - Sponsorships
Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who actually make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.
About the Sponsorships Team
Our team’s goal is to augment our existing direct subscriptions model with paid sponsorships. Brands are interested in connecting with Substack creators, and Substack creators are interested in making more money, but we want to support this behavior in a way that doesn’t degrade the user experience or undermine trust in the platform.
Everyone contributes to the product direction. Our team regularly brainstorms directly with leadership, and every engineer contributes ideas for new products and experiences. We also sometimes work directly with our Sponsorship partners (e.g. Polymarket) to develop new experiences.
We’re a small team of generalists, so we especially value an interest in working across our tech stack, willingness to prototype, and product-mindedness.
Responsibilities:
Build frontend and backend (and sometimes mobile) features that help creators take advantage of sponsorship opportunities
Collaborate with designers, writers, support staff, and many others. From product concept and research to implementation and deployment, we expect you to own your work and operate autonomously.
We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already; if not, we’ll be excited to help you learn.
Requirements:
At least 5+ years of software engineering experience.
Independent and autonomous. We’re too small to micromanage, and expect that every person at the company owns their work and can be a leader.
Hold yourself and others to a high standard when working on production systems.
Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers.
Enjoy collaboration with a diverse group of thinkers while bringing our own unique experience and background to the team.
Believe in Substack’s mission to build a better business model for writing.
Experience working with ML technology would be beneficial.
Experience at a fast-growing startup or working on a high-performing growth team is not required, but is a plus.
Substack's compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $140,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Full Stack Software Engineer - Sponsorships\nSubstack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who actually make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.\n\n\nAbout the Sponsorships Team\nOur team’s goal is to augment our existing direct subscriptions model with paid sponsorships. Brands are interested in connecting with Substack creators, and Substack creators are interested in making more money, but we want to support this behavior in a way that doesn’t degrade the user experience or undermine trust in the platform.\nEveryone contributes to the product direction. Our team regularly brainstorms directly with leadership, and every engineer contributes ideas for new products and experiences. We also sometimes work directly with our Sponsorship partners (e.g. Polymarket) to develop new experiences.\nWe’re a small team of generalists, so we especially value an interest in working across our tech stack, willingness to prototype, and product-mindedness.\n\n\nResponsibilities:\n\n - Build frontend and backend (and sometimes mobile) features that help creators take advantage of sponsorship opportunities\n\n - Collaborate with designers, writers, support staff, and many others. From product concept and research to implementation and deployment, we expect you to own your work and operate autonomously.\n\n - We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already; if not, we’ll be excited to help you learn.\n\nRequirements:\n\n - At least 5+ years of software engineering experience.\n\n - Independent and autonomous. We’re too small to micromanage, and expect that every person at the company owns their work and can be a leader.\n\n - Hold yourself and others to a high standard when working on production systems.\n\n - Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers.\n\n - Enjoy collaboration with a diverse group of thinkers while bringing our own unique experience and background to the team.\n\n - Believe in Substack’s mission to build a better business model for writing.\n\n - Experience working with ML technology would be beneficial.\n\n - Experience at a fast-growing startup or working on a high-performing growth team is not required, but is a plus.\n\nSubstack's compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $140,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"110ac422-58fb-461f-b249-9072eff43f3a","title":"Full Stack Software Engineer - Growth","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco (HQ)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Remote","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}}}],"publishedAt":"2026-08-19T19:17:11.811+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}},"jobUrl":"https://jobs.ashbyhq.com/substack/110ac422-58fb-461f-b249-9072eff43f3a","applyUrl":"https://jobs.ashbyhq.com/substack/110ac422-58fb-461f-b249-9072eff43f3a/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack's model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.
As a member of Substack’s Activation team, you will be responsible for building and testing features that bring new readers and creators to Substack and help them succeed and stick around. The team's goal is to help consumers find things they love, and to help creators find an audience and make a living. Engineers work in close partnership with designers, product thinkers, and our users to make it easier and more efficient for Substack’s discovery engines to run.
Responsibilities
Develop features that help writers make more money on Substack
Design and run experiments to improve sign-up conversion, first-action completion, and D1 / D7 retention, with particular attention to users arriving from different surfaces (organic search, App Store browse, creator-shared links, paid campaigns)
Build tools and features to help new creators find an audience and build a publishing habit
Collaborate with designers, writers, support staff, and many others. From product concept and research to implementation and deployment, we expect you to own your work and operate autonomously.
We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already; if not, we’ll be excited to help you learn.
Requirements
At least 3+ years of software engineering experience.
Independent and autonomous. We’re too small to micromanage, and expect that every person at the company owns their work and can be a leader.
Hold yourself and others to a high standard when working on production systems.
Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers.
Enjoy collaboration with a diverse group of thinkers while bringing our own unique experience and background to the team.
Believe in Substack’s mission to build a better business model for writing.
Experience at a fast-growing startup or working on a high-performing growth team is not required, but is a plus.
Substack's compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $140,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack's model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.\n\nAs a member of Substack’s Activation team, you will be responsible for building and testing features that bring new readers and creators to Substack and help them succeed and stick around. The team's goal is to help consumers find things they love, and to help creators find an audience and make a living. Engineers work in close partnership with designers, product thinkers, and our users to make it easier and more efficient for Substack’s discovery engines to run.\n\nResponsibilities\n\n - Develop features that help writers make more money on Substack\n\n - Design and run experiments to improve sign-up conversion, first-action completion, and D1 / D7 retention, with particular attention to users arriving from different surfaces (organic search, App Store browse, creator-shared links, paid campaigns)\n\n - Build tools and features to help new creators find an audience and build a publishing habit\n\n - Collaborate with designers, writers, support staff, and many others. From product concept and research to implementation and deployment, we expect you to own your work and operate autonomously.\n\n - We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already; if not, we’ll be excited to help you learn.\n\nRequirements\n\n - At least 3+ years of software engineering experience.\n\n - Independent and autonomous. We’re too small to micromanage, and expect that every person at the company owns their work and can be a leader.\n\n - Hold yourself and others to a high standard when working on production systems.\n\n - Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers.\n\n - Enjoy collaboration with a diverse group of thinkers while bringing our own unique experience and background to the team.\n\n - Believe in Substack’s mission to build a better business model for writing.\n\nExperience at a fast-growing startup or working on a high-performing growth team is not required, but is a plus.\n\nSubstack's compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $140,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"46b21719-a949-44ab-8b0f-8baa1c7f0392","title":"Full Stack Software Engineer - Community","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco (HQ)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-11T21:05:52.871+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}},"jobUrl":"https://jobs.ashbyhq.com/substack/46b21719-a949-44ab-8b0f-8baa1c7f0392","applyUrl":"https://jobs.ashbyhq.com/substack/46b21719-a949-44ab-8b0f-8baa1c7f0392/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who actually make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.
About the Community Team
We’re working on the next frontier of products and features to help Substack creators connect and manage their community. This ranges from DMs to Substack Chat to entirely new products.
Our team brainstorms with the CEO, Chris Best, and each engineer contributes ideas for new products and UI/UX upgrades to existing products. Ultimately those ideas become internal prototypes, and then become products shipped to our millions of users.
We’re a small team of generalists, so we especially value an interest in working across our tech stack, willingness to prototype, and product-mindedness.
Responsibilities:
Build frontend and backend (and sometimes mobile) features that help creators manage their communities, and users connect more deeply within these communities.
Collaborate with designers, writers, support staff, and many others. From product concept and research to implementation and deployment, we expect you to own your work and operate autonomously.
We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already; if not, we’ll be excited to help you learn.
Requirements:
At least 7+ years of software engineering experience.
Independent and autonomous. We’re too small to micromanage, and expect that every person at the company owns their work and can be a leader.
Hold yourself and others to a high standard when working on production systems.
Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers.
Enjoy collaboration with a diverse group of thinkers while bringing our own unique experience and background to the team.
Believe in Substack’s mission to build a better business model for writing.
Experience working with ML technology would be beneficial.
Experience at a fast-growing startup or working on a high-performing growth team is not required, but is a plus.
Substack's compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $140,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who actually make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.\n\n\n\nAbout the Community Team\n\nWe’re working on the next frontier of products and features to help Substack creators connect and manage their community. This ranges from DMs to Substack Chat to entirely new products.\n\nOur team brainstorms with the CEO, Chris Best, and each engineer contributes ideas for new products and UI/UX upgrades to existing products. Ultimately those ideas become internal prototypes, and then become products shipped to our millions of users.\n\nWe’re a small team of generalists, so we especially value an interest in working across our tech stack, willingness to prototype, and product-mindedness.\n\n\n\nResponsibilities:\n\n - Build frontend and backend (and sometimes mobile) features that help creators manage their communities, and users connect more deeply within these communities.\n\n - Collaborate with designers, writers, support staff, and many others. From product concept and research to implementation and deployment, we expect you to own your work and operate autonomously.\n\n - We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already; if not, we’ll be excited to help you learn.\n\nRequirements:\n\n - At least 7+ years of software engineering experience.\n\n - Independent and autonomous. We’re too small to micromanage, and expect that every person at the company owns their work and can be a leader.\n\n - Hold yourself and others to a high standard when working on production systems.\n\n - Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers.\n\n - Enjoy collaboration with a diverse group of thinkers while bringing our own unique experience and background to the team.\n\n - Believe in Substack’s mission to build a better business model for writing.\n\n - Experience working with ML technology would be beneficial.\n\nExperience at a fast-growing startup or working on a high-performing growth team is not required, but is a plus.\n\nSubstack's compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $140,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"51297a4d-6c41-4539-bdea-c9f0afbaddd8","title":"IT Systems Administrator","department":"Operations","team":"Operations","employmentType":"FullTime","location":"San Francisco (HQ)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-04T14:49:29.756+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}},"jobUrl":"https://jobs.ashbyhq.com/substack/51297a4d-6c41-4539-bdea-c9f0afbaddd8","applyUrl":"https://jobs.ashbyhq.com/substack/51297a4d-6c41-4539-bdea-c9f0afbaddd8/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.
We're looking for an IT Systems Administrator to own our internal IT operations end to end. This is a hands-on individual contributor role for someone who thrives in a fast-moving environment, takes pride in running a tight, well-organized IT function, and knows how to build systems that scale. You'll be the go-to person for everything from onboarding new hires to managing our SaaS tool stack and supporting our path to SOC 2 compliance.
Identity & Access Management
Administer Okta across our full tool stack — managing SSO, SCIM provisioning, and app integrations
Onboard and offboard users across both Okta and non-Okta applications
Add and deactivate tools in Okta as our stack evolves
Manage and track access for vendors and contractors, ensuring appropriate permissions are granted and revoked promptly
IT Onboarding & Endpoint Management
Own the new hire IT onboarding experience — from laptop setup to tool access on day one
Manage device enrollment, configuration, and compliance through Iru
Maintain hardware inventory and manage device lifecycle
SaaS & Vendor Management
Serve as the point of contact for IT tool vendors
Identify integration requirements for new tools and manage their setup and deprecation
Maintain documentation on our tool stack, access policies, and vendor relationships
SOC 2 Readiness
Partner with our Systems Team to support SOC 2 compliance efforts
Help implement and manage our future compliance platform, such as Vanta.
Ensure IT processes around access, onboarding, and offboarding meet audit requirements
3–5 years of experience in a corporate IT or systems administration role, ideally at a tech company
Hands-on Okta experience — you've set up SSO integrations and managed provisioning, not just administered existing configs
Experience with an Apple-focused MDM — Iru/Kandji, Jamf, or similar
Familiarity with SOC 2 requirements and ideally experience working in or toward a SOC 2 environment
Experience with compliance platforms like Vanta or Drata is a plus
Strong communicator who can work cross-functionally with operations, engineering, and external vendors
Organized and process-oriented — you document what you build and build for repeatability
Substack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $120,000-$160,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.\n\n\n\n\nABOUT THE ROLE\n\nWe're looking for an IT Systems Administrator to own our internal IT operations end to end. This is a hands-on individual contributor role for someone who thrives in a fast-moving environment, takes pride in running a tight, well-organized IT function, and knows how to build systems that scale. You'll be the go-to person for everything from onboarding new hires to managing our SaaS tool stack and supporting our path to SOC 2 compliance.\n\n\n\n\nWHAT YOU'LL OWN\n\nIdentity & Access Management\n\n - Administer Okta across our full tool stack — managing SSO, SCIM provisioning, and app integrations\n\n - Onboard and offboard users across both Okta and non-Okta applications\n\n - Add and deactivate tools in Okta as our stack evolves\n\n - Manage and track access for vendors and contractors, ensuring appropriate permissions are granted and revoked promptly\n\nIT Onboarding & Endpoint Management\n\n - Own the new hire IT onboarding experience — from laptop setup to tool access on day one\n\n - Manage device enrollment, configuration, and compliance through Iru\n\n - Maintain hardware inventory and manage device lifecycle\n\nSaaS & Vendor Management\n\n - Serve as the point of contact for IT tool vendors\n\n - Identify integration requirements for new tools and manage their setup and deprecation\n\n - Maintain documentation on our tool stack, access policies, and vendor relationships\n\nSOC 2 Readiness\n\n - Partner with our Systems Team to support SOC 2 compliance efforts\n\n - Help implement and manage our future compliance platform, such as Vanta.\n\n - Ensure IT processes around access, onboarding, and offboarding meet audit requirements\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n - 3–5 years of experience in a corporate IT or systems administration role, ideally at a tech company\n\n - Hands-on Okta experience — you've set up SSO integrations and managed provisioning, not just administered existing configs\n\n - Experience with an Apple-focused MDM — Iru/Kandji, Jamf, or similar\n\n - Familiarity with SOC 2 requirements and ideally experience working in or toward a SOC 2 environment\n\n - Experience with compliance platforms like Vanta or Drata is a plus\n\n - Strong communicator who can work cross-functionally with operations, engineering, and external vendors\n\n - Organized and process-oriented — you document what you build and build for repeatability\n\n\n\nSubstack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $120,000-$160,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0e7f477f-5711-42be-a2a6-c2ed76c7455f","title":"Creative Strategist, Brand Partnerships","department":"Sponsorships","team":"Sponsorships","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-15T19:03:32.046+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/substack/0e7f477f-5711-42be-a2a6-c2ed76c7455f","applyUrl":"https://jobs.ashbyhq.com/substack/0e7f477f-5711-42be-a2a6-c2ed76c7455f/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack's model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.
The Brand Partnership team at Substack is building our sponsorships business from the ground up. The Creative Strategist sits between the brands and their agencies and the publishers and their agents on Substack. Your job is to turn a brand's goal into a campaign idea, find the publishers who can carry that idea credibly, and stay with it from the first pitch through the work going live and wrapping post-campaign. This is a founding role on a small team, so the frameworks are yours to write.
Craft creative, culture-defining ideas that work for a brand and feel native to Substack, rather than an ad bolted onto someone's content
Match brands with the right creators and publications, using judgment about audience, voice, and what a given publisher will want to do
Own the creative side of the pre-sale: read the brief, build the proposal, and respond to client feedback with new concepts and pivots
Run campaigns from idea through execution, keeping the brand, the publisher, and our team pointed in the same direction
Join client and agency calls to pull out the information you need to sharpen brand goals into clear pitch materials that help brands picture what they can do on Substack
Manage campaign reporting and metrics reports
Watch what's working across the platform and feed real examples back into the next round of ideas
5+ years in creative strategy, branded content, or content strategy, at a publisher, an agency, or a platform
A portfolio of campaign ideas you've taken from concept to live work, ideally involving creators, social and/or publishers
A feel for the brand RFP process and for writing proposals that win
Real instincts for the creator and media space, and a sense for what's fresh versus what's played out
The range to hold a creative conversation with a CMO and a practical one with a creator, sometimes on the same day
Strong writing, and the organization to run several campaigns at once without dropping the details
Sharp project management and attention to detail to ensure no balls are dropped and execution is tight
Familiarity with how creator brand deals are structured and contracted is a plus
Substack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $130,000 - $170,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack's model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.\n\n\n\n\nABOUT THE ROLE\n\nThe Brand Partnership team at Substack is building our sponsorships business from the ground up. The Creative Strategist sits between the brands and their agencies and the publishers and their agents on Substack. Your job is to turn a brand's goal into a campaign idea, find the publishers who can carry that idea credibly, and stay with it from the first pitch through the work going live and wrapping post-campaign. This is a founding role on a small team, so the frameworks are yours to write.\n\n\n\n\nRESPONSIBILITIES\n\n - Craft creative, culture-defining ideas that work for a brand and feel native to Substack, rather than an ad bolted onto someone's content\n\n - Match brands with the right creators and publications, using judgment about audience, voice, and what a given publisher will want to do\n\n - Own the creative side of the pre-sale: read the brief, build the proposal, and respond to client feedback with new concepts and pivots\n\n - Run campaigns from idea through execution, keeping the brand, the publisher, and our team pointed in the same direction\n\n - Join client and agency calls to pull out the information you need to sharpen brand goals into clear pitch materials that help brands picture what they can do on Substack\n\n - Manage campaign reporting and metrics reports\n\n - Watch what's working across the platform and feed real examples back into the next round of ideas\n\n\n\n\nABOUT YOU\n\n - 5+ years in creative strategy, branded content, or content strategy, at a publisher, an agency, or a platform\n\n - A portfolio of campaign ideas you've taken from concept to live work, ideally involving creators, social and/or publishers\n\n - A feel for the brand RFP process and for writing proposals that win\n\n - Real instincts for the creator and media space, and a sense for what's fresh versus what's played out\n\n - The range to hold a creative conversation with a CMO and a practical one with a creator, sometimes on the same day\n\n - Strong writing, and the organization to run several campaigns at once without dropping the details\n\n - Sharp project management and attention to detail to ensure no balls are dropped and execution is tight\n\n - Familiarity with how creator brand deals are structured and contracted is a plus\n\n\n\nSubstack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $130,000 - $170,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5b1ff299-0981-4ec9-bdcb-a33731442ac9","title":"Sales Manager, Brand Partnerships","department":"Sponsorships","team":"Sponsorships","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-24T23:47:52.088+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/substack/5b1ff299-0981-4ec9-bdcb-a33731442ac9","applyUrl":"https://jobs.ashbyhq.com/substack/5b1ff299-0981-4ec9-bdcb-a33731442ac9/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.
The Brand Partnerships team at Substack is building our sponsorships business from the ground up. The Sales Manager will help lead that revenue engine. Brands want to reach the audiences that trust Substack publishers, and your job is to turn that demand into a repeatable sales motion, from the first agency meeting through signed insertion orders and renewals. This is a founding role on a small team, so the playbook is yours to write.
Build sponsorships revenue number, and the pipeline, forecast, and pacing behind it
Sell directly to senior brand and agency decision-makers, leading the largest and most strategic deals from prospecting through close
Contribute to building the sales infrastructure a new business needs: territory and account coverage, pricing and packaging discipline, CRM hygiene, and a deal process that holds up as volume grows
Translate Substack's story into a pitch that lands with CMOs and media planners, working with creative strategy to shape proposals that feel native to the platform
Work closely with publishers and their teams to make sure sold campaigns are ones they actually want to run
Bring market signal back into the company, shaping product, pricing, and positioning based on what you hear in rooms with buyers
Represent Substack at industry events and in key agency relationships, opening doors for the whole team
10+ years in media or advertising sales, with meaningful time selling premium, direct-sold sponsorships at a publisher, platform, or media company
A track record of closing seven-figure deals with brands and holding company agencies, and relationships you can activate from day one
Comfort operating without a playbook: you've sold something new to market before, or built a sales function inside an early-stage business
Fluency in how brands buy creator and content-led media, including measurement expectations, agency dynamics, and where budgets are moving
Strong instincts for pricing and packaging, and the discipline to protect them under pressure to close
Exceptional communication skills; you can pitch a CMO, coach a team member, and help build products that land in market
Genuine belief in independent publishing and what Substack is building; bonus if you're a Substack reader or writer yourself
Substack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $180,000 - $250,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.\n\nThe Brand Partnerships team at Substack is building our sponsorships business from the ground up. The Sales Manager will help lead that revenue engine. Brands want to reach the audiences that trust Substack publishers, and your job is to turn that demand into a repeatable sales motion, from the first agency meeting through signed insertion orders and renewals. This is a founding role on a small team, so the playbook is yours to write.\n\n\n\n\nRESPONSIBILITIES:\n\n - Build sponsorships revenue number, and the pipeline, forecast, and pacing behind it\n\n - Sell directly to senior brand and agency decision-makers, leading the largest and most strategic deals from prospecting through close\n\n - Contribute to building the sales infrastructure a new business needs: territory and account coverage, pricing and packaging discipline, CRM hygiene, and a deal process that holds up as volume grows\n\n - Translate Substack's story into a pitch that lands with CMOs and media planners, working with creative strategy to shape proposals that feel native to the platform\n\n - Work closely with publishers and their teams to make sure sold campaigns are ones they actually want to run\n\n - Bring market signal back into the company, shaping product, pricing, and positioning based on what you hear in rooms with buyers\n\n - Represent Substack at industry events and in key agency relationships, opening doors for the whole team\n\n\nABOUT YOU:\n\n - 10+ years in media or advertising sales, with meaningful time selling premium, direct-sold sponsorships at a publisher, platform, or media company\n\n - A track record of closing seven-figure deals with brands and holding company agencies, and relationships you can activate from day one\n\n - Comfort operating without a playbook: you've sold something new to market before, or built a sales function inside an early-stage business\n\n - Fluency in how brands buy creator and content-led media, including measurement expectations, agency dynamics, and where budgets are moving\n\n - Strong instincts for pricing and packaging, and the discipline to protect them under pressure to close\n\n - Exceptional communication skills; you can pitch a CMO, coach a team member, and help build products that land in market\n\n - Genuine belief in independent publishing and what Substack is building; bonus if you're a Substack reader or writer yourself\n\n\n\nSubstack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $180,000 - $250,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a46a8adf-fe9e-4d6f-b1be-423f94823b66","title":"Director, Strategic Business Operations (BizOps)","department":"Operations","team":"Finance","employmentType":"FullTime","location":"San Francisco (HQ)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T19:57:31.897+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}},"jobUrl":"https://jobs.ashbyhq.com/substack/a46a8adf-fe9e-4d6f-b1be-423f94823b66","applyUrl":"https://jobs.ashbyhq.com/substack/a46a8adf-fe9e-4d6f-b1be-423f94823b66/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.
We are looking for an exceptional, high-leverage Business Operations leader to serve as a strategic co-pilot to our CEO and CFO.
This is not a pure strategy seat, a deck-building role, or traditional corporate management. We are looking for an \"athlete\": someone with elite analytical rigor, a first-principles mindset, and the hands-on drive to build data pipelines, run complex business analyses, and personally execute high-stakes initiatives across the company.
You will sit at the center of Substack’s business—identifying bottlenecks, uncovering growth drivers, optimizing creator and reader economics, and building the operating infrastructure that scales our business.
At Substack, you’ll work directly alongside our founders and executive leadership team to shape the future of independent publishing and media. You’ll have a front-row seat—and a hands-on steering wheel—in scaling the business.
Strategic & Operational Execution: Uncover, prioritize, and drive the business’s highest-impact initiatives across product, growth, pricing, and creator economics.
Data-Driven Business Insights: Get hands-on keyboard with our data. Perform deep-dive analyses on core metrics (e.g., creator churn, reader LTV, network monetization, conversion funnels) to guide product and monetization decisions.
External & Market Intelligence: Conduct rigorous competitive analysis, market mapping, and strategic positioning to evaluate new opportunities, industry shifts, and expansion vectors.
Executive Decision Support: Partner directly with the CEO and CFO to translate complex operational data into clear, actionable executive decisions and board-level strategy.
Management Infrastructure: Design and run our business cadence—KPI tracking, operational reviews, cross-functional alignment, and objective-setting—keeping the executive team in sync and operating with discipline.
Team Building & Leadership: Lead and mentor a lean team of operators as Substack scales, while remaining willing and eager to do the frontline analytical work yourself.
Elite Foundation: 5–10 years of total work experience, including foundational years at a top-tier management consulting firm or investment bank, followed by high-impact BizOps/Strategy experience at a fast-growing tech company. Top-tier undergraduate or MBA (HBS, Stanford, Wharton, etc.) preferred.
Hands-on Analytics: Comfortable with quantitative modeling and data manipulation. Ideally you don’t ask a team to pull numbers for you—you dig into the database yourself.
First-Principles Problem Solver: You break down complex, messy problems into clear hypotheses and actionable frameworks before writing code or pulling data.
Bias for Action & Execution: You don't stop at giving recommendations or making slides. You can help drive implementation end-to-end in partnership with other leaders.
Low Ego, High Ownership: You act like an owner. You care deeply about solving the right problems for creators and readers, regardless of whether a task falls neatly into your job description.
Executive-Level Communication: Concise, direct, and persuasive—able to influence senior executives, engineers, and creative partners alike without relying on corporate jargon.
Substack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $200,000 - $300,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.\n\nWe are looking for an exceptional, high-leverage Business Operations leader to serve as a strategic co-pilot to our CEO and CFO.\n\nThis is not a pure strategy seat, a deck-building role, or traditional corporate management. We are looking for an \"athlete\": someone with elite analytical rigor, a first-principles mindset, and the hands-on drive to build data pipelines, run complex business analyses, and personally execute high-stakes initiatives across the company.\n\nYou will sit at the center of Substack’s business—identifying bottlenecks, uncovering growth drivers, optimizing creator and reader economics, and building the operating infrastructure that scales our business.\n\nAt Substack, you’ll work directly alongside our founders and executive leadership team to shape the future of independent publishing and media. You’ll have a front-row seat—and a hands-on steering wheel—in scaling the business.\n\n\n\n\nRESPONSIBILITIES\n\n - Strategic & Operational Execution: Uncover, prioritize, and drive the business’s highest-impact initiatives across product, growth, pricing, and creator economics.\n\n - Data-Driven Business Insights: Get hands-on keyboard with our data. Perform deep-dive analyses on core metrics (e.g., creator churn, reader LTV, network monetization, conversion funnels) to guide product and monetization decisions.\n\n - External & Market Intelligence: Conduct rigorous competitive analysis, market mapping, and strategic positioning to evaluate new opportunities, industry shifts, and expansion vectors.\n\n - Executive Decision Support: Partner directly with the CEO and CFO to translate complex operational data into clear, actionable executive decisions and board-level strategy.\n\n - Management Infrastructure: Design and run our business cadence—KPI tracking, operational reviews, cross-functional alignment, and objective-setting—keeping the executive team in sync and operating with discipline.\n\n - Team Building & Leadership: Lead and mentor a lean team of operators as Substack scales, while remaining willing and eager to do the frontline analytical work yourself.\n\n\n\n\nABOUT YOU\n\n - Elite Foundation: 5–10 years of total work experience, including foundational years at a top-tier management consulting firm or investment bank, followed by high-impact BizOps/Strategy experience at a fast-growing tech company. Top-tier undergraduate or MBA (HBS, Stanford, Wharton, etc.) preferred.\n\n - Hands-on Analytics: Comfortable with quantitative modeling and data manipulation. Ideally you don’t ask a team to pull numbers for you—you dig into the database yourself.\n\n - First-Principles Problem Solver: You break down complex, messy problems into clear hypotheses and actionable frameworks before writing code or pulling data.\n\n - Bias for Action & Execution: You don't stop at giving recommendations or making slides. You can help drive implementation end-to-end in partnership with other leaders.\n\n - Low Ego, High Ownership: You act like an owner. You care deeply about solving the right problems for creators and readers, regardless of whether a task falls neatly into your job description.\n\n - Executive-Level Communication: Concise, direct, and persuasive—able to influence senior executives, engineers, and creative partners alike without relying on corporate jargon.\n\nSubstack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $200,000 - $300,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fb45e47d-34ef-43c3-a49f-f0223d943161","title":"Product Manager - Sponsorships","department":"Product","team":"Product","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Remote","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}}}],"publishedAt":"2026-10-05T16:30:54.394+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/substack/fb45e47d-34ef-43c3-a49f-f0223d943161","applyUrl":"https://jobs.ashbyhq.com/substack/fb45e47d-34ef-43c3-a49f-f0223d943161/application","descriptionHtml":"Substack helps independent writers, podcasters, artists, and other creators build businesses around their work. Creators retain ownership of what they publish and build direct relationships with the people who value it.
Our Sponsorships team is building another way for creators to earn, alongside paid subscriptions. We’re looking for a product manager to help brands connect with these communities while preserving publisher choice and reader trust.
You’ll lead product for Substack Sponsorships, from new sponsorship formats and advertiser and publisher tools to the foundations of a scalable marketplace. You’ll partner with Engineering, Design, Data, Partnerships, and the Sponsorships business team to turn early campaign needs into products that serve the broader network.
This is a hands-on role with broad ownership. You’ll spend time with publishers and advertisers, write product requirements, work through design and technical decisions, and ship and iterate with engineers. You should be comfortable moving between business strategy and the details of a sign-up flow, campaign report, or publisher approval experience.
Set the product direction. Use conversations with publishers and advertisers, product data, and company priorities to build a roadmap across near-term experiments and longer-term platform work. Turn lessons from early campaigns into products that work across thousands of publications.
Build distinctive sponsorship experiences. Develop formats that fit naturally into Substack across email, web, and app, including sponsorships that help readers discover writers, access paid work, and become subscribers.
Own the advertiser experience. Make it easy for brands and agencies to discover relevant publications, plan and book campaigns, manage creative approvals, and understand results. Build the path from managed campaigns to self-service buying.
Make sponsorships work for publishers. Create simple tools to opt in, set preferences, approve opportunities, manage placements, and track earnings. Preserve publishers’ control over which brands they work with and how sponsorships appear in their work.
Build the marketplace and operating foundation. Partner with Engineering and Ad Operations on matching, inventory forecasting, campaign delivery, pacing, billing, and payouts. Decide what to build and where external technology or demand partners can accelerate progress.
Prove advertiser value and product impact. Own the measurement roadmap across delivery, reach, engagement, brand lift, and conversion outcomes. Define success metrics, dashboards, and experiments with Data and measurement partners, while respecting reader privacy.
Balance growth with trust. Partner with Policy, Legal, and core Product on advertiser eligibility, sponsorship disclosure, data use, and ad quality. Evaluate revenue opportunities alongside their effects on reader experience and subscription retention.
Own execution and adoption. Partner with your Engineering counterpart to scope, prototype, and ship improvements. Work with the Sponsorships business team on launch plans, product education, and adoption, then use campaign results and customer feedback to decide what to improve next.
10+ years of product management experience, including meaningful ownership of advertising, monetization, or marketplace products and a record of delivering work across teams.
A track record of launching new products and growing adoption and revenue. You can explain the decisions you made, the tradeoffs involved, and the results.
A strong understanding of how brands and agencies buy media, how publishers earn revenue, and how campaign delivery and measurement work.
Technical fluency across ad serving, data systems, APIs, and third-party integrations, with the judgment to choose practical solutions for an early-stage business.
Strong product judgment and analytical skills. You can investigate customer behavior, build your own analyses, choose useful success metrics, and interpret experiments. You balance ease of use, commercial needs, and long-term product quality.
High agency and clear written communication. You can make a persuasive case for a priority, write a useful product spec, and explain decisions to technical and commercial partners. You’re willing to work through the details needed to get something shipped.
An understanding of Substack’s product and the needs of its creators and readers. You care about independent publishing and can explain how sponsorships can help creators build sustainable businesses while preserving their relationship with their audiences.
Building an advertising business from its early stages; developing self-service buying or publisher monetization tools; working with creator, newsletter, podcast, or subscription businesses; and integrating measurement or programmatic demand partners.
More publishers earning meaningful income from sponsorships they choose. Advertisers returning because they can demonstrate results. Campaigns launching with less manual work and reliable delivery and payouts. A growing sponsorship business that supports healthy reader engagement and paid subscriptions.
Substack's compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation range for this role is $185,000–$250,000. Final offer amounts are determined by multiple factors including candidate experience and expertise.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"ABOUT SUBSTACK\n\nSubstack helps independent writers, podcasters, artists, and other creators build businesses around their work. Creators retain ownership of what they publish and build direct relationships with the people who value it.\n\nOur Sponsorships team is building another way for creators to earn, alongside paid subscriptions. We’re looking for a product manager to help brands connect with these communities while preserving publisher choice and reader trust.\n\n\n\n\nTHE ROLE\n\nYou’ll lead product for Substack Sponsorships, from new sponsorship formats and advertiser and publisher tools to the foundations of a scalable marketplace. You’ll partner with Engineering, Design, Data, Partnerships, and the Sponsorships business team to turn early campaign needs into products that serve the broader network.\n\nThis is a hands-on role with broad ownership. You’ll spend time with publishers and advertisers, write product requirements, work through design and technical decisions, and ship and iterate with engineers. You should be comfortable moving between business strategy and the details of a sign-up flow, campaign report, or publisher approval experience.\n\n\n\n\nWHAT YOU’LL DO\n\n - Set the product direction. Use conversations with publishers and advertisers, product data, and company priorities to build a roadmap across near-term experiments and longer-term platform work. Turn lessons from early campaigns into products that work across thousands of publications.\n\n - Build distinctive sponsorship experiences. Develop formats that fit naturally into Substack across email, web, and app, including sponsorships that help readers discover writers, access paid work, and become subscribers.\n\n - Own the advertiser experience. Make it easy for brands and agencies to discover relevant publications, plan and book campaigns, manage creative approvals, and understand results. Build the path from managed campaigns to self-service buying.\n\n - Make sponsorships work for publishers. Create simple tools to opt in, set preferences, approve opportunities, manage placements, and track earnings. Preserve publishers’ control over which brands they work with and how sponsorships appear in their work.\n\n - Build the marketplace and operating foundation. Partner with Engineering and Ad Operations on matching, inventory forecasting, campaign delivery, pacing, billing, and payouts. Decide what to build and where external technology or demand partners can accelerate progress.\n\n - Prove advertiser value and product impact. Own the measurement roadmap across delivery, reach, engagement, brand lift, and conversion outcomes. Define success metrics, dashboards, and experiments with Data and measurement partners, while respecting reader privacy.\n\n - Balance growth with trust. Partner with Policy, Legal, and core Product on advertiser eligibility, sponsorship disclosure, data use, and ad quality. Evaluate revenue opportunities alongside their effects on reader experience and subscription retention.\n\n - Own execution and adoption. Partner with your Engineering counterpart to scope, prototype, and ship improvements. Work with the Sponsorships business team on launch plans, product education, and adoption, then use campaign results and customer feedback to decide what to improve next.\n \n \n\n\nWHAT WE’RE LOOKING FOR\n\n - 10+ years of product management experience, including meaningful ownership of advertising, monetization, or marketplace products and a record of delivering work across teams.\n\n - A track record of launching new products and growing adoption and revenue. You can explain the decisions you made, the tradeoffs involved, and the results.\n\n - A strong understanding of how brands and agencies buy media, how publishers earn revenue, and how campaign delivery and measurement work.\n\n - Technical fluency across ad serving, data systems, APIs, and third-party integrations, with the judgment to choose practical solutions for an early-stage business.\n\n - Strong product judgment and analytical skills. You can investigate customer behavior, build your own analyses, choose useful success metrics, and interpret experiments. You balance ease of use, commercial needs, and long-term product quality.\n\n - High agency and clear written communication. You can make a persuasive case for a priority, write a useful product spec, and explain decisions to technical and commercial partners. You’re willing to work through the details needed to get something shipped.\n\n - An understanding of Substack’s product and the needs of its creators and readers. You care about independent publishing and can explain how sponsorships can help creators build sustainable businesses while preserving their relationship with their audiences.\n \n \n\n\nESPECIALLY RELEVANT EXPERIENCE\n\nBuilding an advertising business from its early stages; developing self-service buying or publisher monetization tools; working with creator, newsletter, podcast, or subscription businesses; and integrating measurement or programmatic demand partners.\n\n\n\n\nWHAT SUCCESS LOOKS LIKE\n\nMore publishers earning meaningful income from sponsorships they choose. Advertisers returning because they can demonstrate results. Campaigns launching with less manual work and reliable delivery and payouts. A growing sponsorship business that supports healthy reader engagement and paid subscriptions.\n\n\n\n\nCOMPENSATION\n\nSubstack's compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation range for this role is $185,000–$250,000. Final offer amounts are determined by multiple factors including candidate experience and expertise.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0d0bd189-21ab-4d8b-b6af-5350e5ac1f84","title":"Events Lead, UK & International","department":"Communications","team":"Communications","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-11T14:00:54.469+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/substack/0d0bd189-21ab-4d8b-b6af-5350e5ac1f84","applyUrl":"https://jobs.ashbyhq.com/substack/0d0bd189-21ab-4d8b-b6af-5350e5ac1f84/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting and creative people on the internet the power of their own publishing platform. Substack empowers creators with financial autonomy, ownership and a direct connection to their communities. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing and is revolutionizing culture.
We're looking for an Events Lead, UK & International to create and execute an exceptional year-round programme of events in the UK in service of our creators and our mission to be a new home of culture, and oversee the delivery of our growing calendar of events internationally too. This means you’ll devise the strategy, planning, and execution of Substack's brand events portfolio in the UK whilst simultaneously building the framework for our growing international activity, from flagship brand moments in London to intimate creator gatherings in Sydney.
You’ll create meaningful brand and creator events that are genuinely creative, unique and fun to attend, help foster our community of bestsellers and attract more people to join Substack, and show people they are part of something truly special by being part of our platform. You'll work at the intersection of culture, technology, and media, partnering with some of the most interesting voices shaping our world, across the ideological spectrum.
This role reports to the Head of Communications & Brand and is based in London.
Responsibilities:
Shape the strategy. Develop and execute a UK events strategy that advances Substack's brand and business goals in the UK, and ideate and oversee events in key territories internationally with the Head of International and country leads. Identify innovative opportunities to enhance our brand, drive cultural conversation, and attract new creators and subscribers.
Drive execution excellence. Manage the full event lifecycle in the UK—from concept and promotion through on-the-ground coordination —ensuring every detail reflects the quality and creativity of the Substack brand. You will also be responsible for ensuring that your events travel far and wide on social and in the press, as a key pillar of our brand marketing strategy.
Enable partnerships. Empower our Partnership Leads to bring market-specific event ideas to life, providing strategic guidance and operational support to ensure strong execution in key territories.
Manage resources strategically. Manage a UK events budget with clear goals, measurement frameworks, and ROI tracking, and build effective processes internationally. This includes building methodologies to demonstrate impact and communicate wins internally.
Recruit and lead freelancers. Leverage your exceptional network of freelancers and contractors to deliver outstanding results for Substack and support international partnership leads to source the best talent for their markets.
Scale thoughtfully. Design events that can be replicated to reach key audiences across strategic territories and regions without losing their impact or authenticity.
Collaborate across functions. Partner with internal teams, UK and international agencies, and vendors to deliver high-impact experiences while maintaining fiscal discipline and operational excellence.
About You:
Significant managerial experience. 8+ years in experiential event marketing and production. You've built and scaled event strategies that delivered measurable business impact.
Strategic vision with an operational can-do attitude. You think big picture while obsessing over details. You're an exceptional communicator and organizer who will translate vision into flawless execution.
Creative flair. You’re a natural storyteller and ideas person who loves conceiving ideas that are unexpected and brilliant.
Industry connections. You have a deep network of premier agencies and vendors across creative, production, and experiential disciplines.
Relationship-builder. You cultivate strong cross-functional partnerships and inspire creative problem-solving.
Cultural fluency. You're familiar with Substack as a creator or subscriber, and you’re excited to help champion our mission.
Entrepreneurial drive. You thrive in startup environments where you're building from scratch.
Flexibility to travel. Available to travel globally to oversee on-site execution when needed.
Substack offers a competitive compensation package that includes salary, equity, and exceptional benefits. The salary range for this role is £85,000-£100,000 with final offers based on experience and expertise.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting and creative people on the internet the power of their own publishing platform. Substack empowers creators with financial autonomy, ownership and a direct connection to their communities. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing and is revolutionizing culture.\n\n \n\nWe're looking for an Events Lead, UK & International to create and execute an exceptional year-round programme of events in the UK in service of our creators and our mission to be a new home of culture, and oversee the delivery of our growing calendar of events internationally too. This means you’ll devise the strategy, planning, and execution of Substack's brand events portfolio in the UK whilst simultaneously building the framework for our growing international activity, from flagship brand moments in London to intimate creator gatherings in Sydney.\n\n \n\nYou’ll create meaningful brand and creator events that are genuinely creative, unique and fun to attend, help foster our community of bestsellers and attract more people to join Substack, and show people they are part of something truly special by being part of our platform. You'll work at the intersection of culture, technology, and media, partnering with some of the most interesting voices shaping our world, across the ideological spectrum.\n\n \n\nThis role reports to the Head of Communications & Brand and is based in London.\n\n \n\nResponsibilities:\n\n - Shape the strategy. Develop and execute a UK events strategy that advances Substack's brand and business goals in the UK, and ideate and oversee events in key territories internationally with the Head of International and country leads. Identify innovative opportunities to enhance our brand, drive cultural conversation, and attract new creators and subscribers.\n\n - Drive execution excellence. Manage the full event lifecycle in the UK—from concept and promotion through on-the-ground coordination —ensuring every detail reflects the quality and creativity of the Substack brand. You will also be responsible for ensuring that your events travel far and wide on social and in the press, as a key pillar of our brand marketing strategy.\n\n - Enable partnerships. Empower our Partnership Leads to bring market-specific event ideas to life, providing strategic guidance and operational support to ensure strong execution in key territories.\n\n - Manage resources strategically. Manage a UK events budget with clear goals, measurement frameworks, and ROI tracking, and build effective processes internationally. This includes building methodologies to demonstrate impact and communicate wins internally.\n\n - Recruit and lead freelancers. Leverage your exceptional network of freelancers and contractors to deliver outstanding results for Substack and support international partnership leads to source the best talent for their markets.\n\n - Scale thoughtfully. Design events that can be replicated to reach key audiences across strategic territories and regions without losing their impact or authenticity.\n\n - Collaborate across functions. Partner with internal teams, UK and international agencies, and vendors to deliver high-impact experiences while maintaining fiscal discipline and operational excellence.\n\n \n\nAbout You:\n\n\n - Significant managerial experience. 8+ years in experiential event marketing and production. You've built and scaled event strategies that delivered measurable business impact.\n\n - Strategic vision with an operational can-do attitude. You think big picture while obsessing over details. You're an exceptional communicator and organizer who will translate vision into flawless execution.\n\n - Creative flair. You’re a natural storyteller and ideas person who loves conceiving ideas that are unexpected and brilliant.\n\n - Industry connections. You have a deep network of premier agencies and vendors across creative, production, and experiential disciplines.\n\n - Relationship-builder. You cultivate strong cross-functional partnerships and inspire creative problem-solving.\n\n - Cultural fluency. You're familiar with Substack as a creator or subscriber, and you’re excited to help champion our mission.\n\n - Entrepreneurial drive. You thrive in startup environments where you're building from scratch.\n\n - Flexibility to travel. Available to travel globally to oversee on-site execution when needed.\n\n\n\nSubstack offers a competitive compensation package that includes salary, equity, and exceptional benefits. The salary range for this role is £85,000-£100,000 with final offers based on experience and expertise.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4c38ba26-2663-4bfb-92b3-c66893e724ac","title":"Head of Events","department":"Communications","team":"Communications","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-10T20:48:53.983+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/substack/4c38ba26-2663-4bfb-92b3-c66893e724ac","applyUrl":"https://jobs.ashbyhq.com/substack/4c38ba26-2663-4bfb-92b3-c66893e724ac/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.
As Head of Events, you will be responsible for reimagining what events can do for creators and culture. You'll own the strategy, planning, and execution of Substack's brand events portfolio—from flagship brand moments to intimate creator gatherings—while growing and managing a talented team of strategists & producers.
As a leader on the Communications & Brand team, you’ll embrace what makes Substack experiences magical while building a scalable events engine. You will be responsible for translating key brand and market narratives into compelling in-person experiences, creating events that spark conversation and drive impact. This is a high-visibility role with significant impact, ideal for someone interested in working with some of the most interesting voices in culture in a fast-moving environment.
This role reports to the Head of Communications & Brand and is based in New York or Los Angeles.
Responsibilities:
Shape the strategy. Develop a comprehensive events vision that advances Substack's brand and business goals across markets. Identify innovative opportunities to enhance our brand, drive cultural conversation, and attract new creators and subscribers.
Drive execution excellence. Lead teams through the full event lifecycle—from concept and promotion through on-the-ground coordination—ensuring every detail reflects the quality and creativity of the Substack brand.
Enable partnerships. Empower our Partnerships team to bring market-specific event ideas to life, providing strategic guidance and operational support to ensure strong execution in key territories.
Scale sponsored events. Work closely with our Sponsorships team to scale sponsored events, building out a revenue model and leading Substack’s presence at industry events.
Manage resources strategically. Own the global events budget with clear goals, measurement frameworks, and ROI tracking. Build methodologies to demonstrate impact and communicate wins internally.
Build and lead teams. Coach and develop event producers, domestically and internationally, helping them grow professionally while delivering outstanding results for Substack.
Scale thoughtfully. Design events that can expand to reach key audiences across strategic territories and regions without losing their impact or authenticity.
Collaborate across functions. Partner with internal teams, agencies, and vendors to deliver high-impact experiences while maintaining fiscal discipline and operational excellence.
About You:
Significant leadership experience. 15+ years in experiential event marketing and production, with at least 10 years in a senior role overseeing global or multi-faceted events functions. You've built and scaled event strategies that delivered measurable business impact.
Strategic vision with operational rigor. You think big picture while obsessing over details. You're an exceptional communicator and organizer who can translate vision into flawless execution.
Relationship-builder. You cultivate strong cross-functional partnerships and inspire creative problem-solving.
Industry connections. You have a deep network of premier agencies and vendors across creative, production, and experiential disciplines.
People leadership skills. You're an inspiring leader who builds and empowers high-performing teams. People grow under your guidance.
Cultural fluency. You're familiar with Substack as a creator or subscriber, and you understand the evolving tech and media landscape.
Entrepreneurial drive. You thrive in startup environments where you're building from scratch.
Flexibility to travel. Available to travel globally to oversee on-site execution when needed.
Substack offers a competitive compensation package that includes salary, equity, and exceptional benefits. The salary range for this role is $215,000-$260,000, with final offers based on experience and expertise.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.\n\n \n\nAs Head of Events, you will be responsible for reimagining what events can do for creators and culture. You'll own the strategy, planning, and execution of Substack's brand events portfolio—from flagship brand moments to intimate creator gatherings—while growing and managing a talented team of strategists & producers.\n\n \n\nAs a leader on the Communications & Brand team, you’ll embrace what makes Substack experiences magical while building a scalable events engine. You will be responsible for translating key brand and market narratives into compelling in-person experiences, creating events that spark conversation and drive impact. This is a high-visibility role with significant impact, ideal for someone interested in working with some of the most interesting voices in culture in a fast-moving environment.\n\n \n\nThis role reports to the Head of Communications & Brand and is based in New York or Los Angeles.\n\n \n\nResponsibilities:\n\n - Shape the strategy. Develop a comprehensive events vision that advances Substack's brand and business goals across markets. Identify innovative opportunities to enhance our brand, drive cultural conversation, and attract new creators and subscribers.\n\n - Drive execution excellence. Lead teams through the full event lifecycle—from concept and promotion through on-the-ground coordination—ensuring every detail reflects the quality and creativity of the Substack brand.\n\n - Enable partnerships. Empower our Partnerships team to bring market-specific event ideas to life, providing strategic guidance and operational support to ensure strong execution in key territories.\n\n - Scale sponsored events. Work closely with our Sponsorships team to scale sponsored events, building out a revenue model and leading Substack’s presence at industry events.\n\n - Manage resources strategically. Own the global events budget with clear goals, measurement frameworks, and ROI tracking. Build methodologies to demonstrate impact and communicate wins internally.\n\n - Build and lead teams. Coach and develop event producers, domestically and internationally, helping them grow professionally while delivering outstanding results for Substack.\n\n - Scale thoughtfully. Design events that can expand to reach key audiences across strategic territories and regions without losing their impact or authenticity.\n\n - Collaborate across functions. Partner with internal teams, agencies, and vendors to deliver high-impact experiences while maintaining fiscal discipline and operational excellence.\n\n \n\nAbout You:\n\n - Significant leadership experience. 15+ years in experiential event marketing and production, with at least 10 years in a senior role overseeing global or multi-faceted events functions. You've built and scaled event strategies that delivered measurable business impact.\n\n - Strategic vision with operational rigor. You think big picture while obsessing over details. You're an exceptional communicator and organizer who can translate vision into flawless execution.\n\n - Relationship-builder. You cultivate strong cross-functional partnerships and inspire creative problem-solving.\n\n - Industry connections. You have a deep network of premier agencies and vendors across creative, production, and experiential disciplines.\n\n - People leadership skills. You're an inspiring leader who builds and empowers high-performing teams. People grow under your guidance.\n\n - Cultural fluency. You're familiar with Substack as a creator or subscriber, and you understand the evolving tech and media landscape.\n\n - Entrepreneurial drive. You thrive in startup environments where you're building from scratch.\n\n - Flexibility to travel. Available to travel globally to oversee on-site execution when needed.\n \n \n\nSubstack offers a competitive compensation package that includes salary, equity, and exceptional benefits. The salary range for this role is $215,000-$260,000, with final offers based on experience and expertise.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c03094d4-9164-4cec-98d2-04d3e22da07d","title":"Full Stack Software Engineer - Enterprise","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-30T21:57:20.589+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/substack/c03094d4-9164-4cec-98d2-04d3e22da07d","applyUrl":"https://jobs.ashbyhq.com/substack/c03094d4-9164-4cec-98d2-04d3e22da07d/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack's model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.
About the Enterprise Team
Our team’s goal is to make Substack the default platform for the world’s most ambitious founders to build the media empires of tomorrow. We build features that help creators express their identity and brand, grow and understand their audiences, and run their businesses. We work closely with creators to understand their needs and turn those insights into features and reusable capabilities for the broader platform. Our work includes website customization, email automations, audience segmentation, analytics, external APIs, and more. You’ll take ownership of meaningful features while working closely with experienced engineers, designers, and product partners.
Responsibilities
Develop features that help ambitious creators grow their audiences and businesses on Substack.
Build custom websites and reusable tools that help publications express their identity and make customization faster and easier.
Build audience tools that help publishers reach the right readers and understand what’s working.
Collaborate with designers, other engineers, and external customers. From product concept and research to implementation and deployment, we expect you to own your work, with support and feedback from your teammates.
We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already; if not, we’ll be excited to help you learn.
Requirements
3–6 years of professional software engineering experience, including building and shipping web applications.
Take initiative and ownership of your work, communicate clearly about progress and blockers, and know when to work independently and when to ask for help.
Hold yourself and others to a high standard when working on production systems.
Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers.
Enjoy collaboration with a diverse group of thinkers while bringing your own unique experience and background to the team.
Believe in Substack’s mission to build a better business model for writing.
Substack’s compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $140,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack's model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.\n\nAbout the Enterprise Team\nOur team’s goal is to make Substack the default platform for the world’s most ambitious founders to build the media empires of tomorrow. We build features that help creators express their identity and brand, grow and understand their audiences, and run their businesses. We work closely with creators to understand their needs and turn those insights into features and reusable capabilities for the broader platform. Our work includes website customization, email automations, audience segmentation, analytics, external APIs, and more. You’ll take ownership of meaningful features while working closely with experienced engineers, designers, and product partners.\n\nResponsibilities\n\n - Develop features that help ambitious creators grow their audiences and businesses on Substack.\n\n - Build custom websites and reusable tools that help publications express their identity and make customization faster and easier.\n\n - Build audience tools that help publishers reach the right readers and understand what’s working.\n\n - Collaborate with designers, other engineers, and external customers. From product concept and research to implementation and deployment, we expect you to own your work, with support and feedback from your teammates.\n\n - We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already; if not, we’ll be excited to help you learn.\n\n\nRequirements\n\n - 3–6 years of professional software engineering experience, including building and shipping web applications.\n\n - Take initiative and ownership of your work, communicate clearly about progress and blockers, and know when to work independently and when to ask for help.\n\n - Hold yourself and others to a high standard when working on production systems.\n\n - Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers.\n\n - Enjoy collaboration with a diverse group of thinkers while bringing your own unique experience and background to the team.\n\n - Believe in Substack’s mission to build a better business model for writing.\n\nSubstack’s compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $140,000 - $260,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e2d93603-449b-4d1d-9545-4c2c1d64ad1a","title":"Product Operations, Brand Partnerships","department":"Sponsorships","team":"Sponsorships","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-06T13:53:46.583+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/substack/e2d93603-449b-4d1d-9545-4c2c1d64ad1a","applyUrl":"https://jobs.ashbyhq.com/substack/e2d93603-449b-4d1d-9545-4c2c1d64ad1a/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.
Brand Partnerships at Substack
We're building Substack's sponsorships business from the ground up. The Implementation Lead makes campaigns scale into a marketplace. You own the operational backbone of the business: campaign workflows, integrations/operations, and marketplace quality that makes it all happen. When a brand’s ad ops team and solutions engineers need to understand each other, you're the translator. This is a founding role on a small team and a build role.
Responsibilities
Own trafficking, QA, launch, delivery monitoring for custom sponsorship formats
Execute on the pipes for the business: order management, campaign workflows, reporting, and billing handoffs
Implement and maintain the integrations brands expect — tracking, third-party measurement, verification — adapted to formats that standard tags and pixels weren't built for
Serve as first-line solutions lead for brands and agencies operating in the marketplace, and be the translator when their ad ops team needs to understand how our formats actually work
Work with design and engineering to decide what deserves real tooling now versus what stays a manual workaround until there's volume to justify automating it
Contribute to an AI-first outbound and onboarding engine to drive demand into the marketplace
Write the playbooks and documentation — since for custom formats, the playbook usually doesn't exist until you write it
About You
10+ years in ad operations, solutions engineering, or technical account management at a platform, publisher, or ad tech company
Hands-on experience with campaign trafficking, tag management, and third-party measurement or verification vendors — and comfort when the format doesn't fit the vendor's assumptions
Fluency with data: strong spreadsheet skills at minimum, SQL and scripting a real advantage, and the judgment to know when a number looks wrong
Experience sitting in on sales calls to answer technical questions and scope feasibility on custom or unfamiliar formats in real time
The range to debug a delivery discrepancy with an agency in the morning and spec an internal tool with an engineer in the afternoon
An operator's instinct for process: you build systems that scale without over-engineering before there's volume to justify it
Familiarity with how creator sponsorships are sold, delivered, and measured is a plus
Experience with APIs, workflow automation, or light scripting (Python, JavaScript) is a plus
Substack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $250,000 - $300,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.\n\nBrand Partnerships at Substack\n\nWe're building Substack's sponsorships business from the ground up. The Implementation Lead makes campaigns scale into a marketplace. You own the operational backbone of the business: campaign workflows, integrations/operations, and marketplace quality that makes it all happen. When a brand’s ad ops team and solutions engineers need to understand each other, you're the translator. This is a founding role on a small team and a build role.\n\n\n\nResponsibilities\n\n - Own trafficking, QA, launch, delivery monitoring for custom sponsorship formats\n\n - Execute on the pipes for the business: order management, campaign workflows, reporting, and billing handoffs\n\n - Implement and maintain the integrations brands expect — tracking, third-party measurement, verification — adapted to formats that standard tags and pixels weren't built for\n\n - Serve as first-line solutions lead for brands and agencies operating in the marketplace, and be the translator when their ad ops team needs to understand how our formats actually work\n\n - Work with design and engineering to decide what deserves real tooling now versus what stays a manual workaround until there's volume to justify automating it\n\n - Contribute to an AI-first outbound and onboarding engine to drive demand into the marketplace\n\n - Write the playbooks and documentation — since for custom formats, the playbook usually doesn't exist until you write it\n\n\n\nAbout You\n\n - 10+ years in ad operations, solutions engineering, or technical account management at a platform, publisher, or ad tech company\n\n - Hands-on experience with campaign trafficking, tag management, and third-party measurement or verification vendors — and comfort when the format doesn't fit the vendor's assumptions\n\n - Fluency with data: strong spreadsheet skills at minimum, SQL and scripting a real advantage, and the judgment to know when a number looks wrong\n\n - Experience sitting in on sales calls to answer technical questions and scope feasibility on custom or unfamiliar formats in real time\n\n - The range to debug a delivery discrepancy with an agency in the morning and spec an internal tool with an engineer in the afternoon\n\n - An operator's instinct for process: you build systems that scale without over-engineering before there's volume to justify it\n\n - Familiarity with how creator sponsorships are sold, delivered, and measured is a plus\n\n - Experience with APIs, workflow automation, or light scripting (Python, JavaScript) is a plus\n\n\n\nSubstack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $250,000 - $300,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.\n\n \n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9d457a8f-971a-4d85-9b6a-f73f85d9ffe4","title":"Head of People","department":"People","team":"People","employmentType":"FullTime","location":"San Francisco (HQ)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-10-09T15:41:11.276+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco "}},"jobUrl":"https://jobs.ashbyhq.com/substack/9d457a8f-971a-4d85-9b6a-f73f85d9ffe4","applyUrl":"https://jobs.ashbyhq.com/substack/9d457a8f-971a-4d85-9b6a-f73f85d9ffe4/application","descriptionHtml":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.
About the Role
Substack is looking for a Head of People to build and scale our People function at a pivotal stage of growth. You'll own the strategy, systems, and programs that shape how we hire, develop, reward, and support our team. That spans benefits, compensation, leveling, review and promotion cycles, learning and development, employee experience, and recruiting.
This role is both strategic and hands-on. You'll build the infrastructure, processes, and leadership practices that let us grow without losing the speed and ambition that define Substack. You'll advise company leadership on org design, talent strategy, and workforce planning, and you'll also get into the day-to-day: improving how things work and supporting employees and managers directly.
You're a self-starter who sets a high bar and pushes the team to meet it. You're resourceful, equally comfortable getting hands on and delegating to others. You've seen what excellent People organizations look like at strong companies, and you know how to adapt those practices to a company that's ready to mature and evolve its practices.
Responsibilities:
Partner with leadership to develop and execute a people strategy that supports Substack's mission, values, and business goals
Lead and scale the People function across recruiting, onboarding, compensation, benefits, employee experience, performance management, and talent development
Own our compensation, benefits, and leveling frameworks, and run the feedback, review, and promotion cycles
Build and run training, learning and development, and leadership coaching programs
Shape the employee experience, including office culture, people surveys, orientation, and onboarding
Lead recruiting strategy and make sure we hire exceptional people
Advise leadership on organizational design, workforce planning, and succession planning
Build and continuously improve the people systems, policies, and programs that help employees do their best work
Coach managers and leaders on performance, team effectiveness, and organizational challenges
Oversee employee relations and ensure issues are resolved thoughtfully and consistently
Use people analytics, reporting, and workforce insights to guide decisions
Ensure compliance with applicable employment laws and regulations
Build, mentor, and develop a high-performing People team
About You:
8+ years of progressive experience in People or HR, with multi-functional expertise and leadership across:
Benefits, compensation, leveling, and feedback, promotion, and review cycles
Training, L&D, and leadership coaching
Employee experience, including office culture, people surveys, orientation, and onboarding
Recruiting
Startup or growth-stage experience (required)
A track record of excellence and best practices from strong, well-regarded companies
A self-starter who sets the pace and pushes the team
Resourceful: hands on and delegating to others
Range: demonstrated understanding, empathy, and familiarity with multiple company building disciplines (e.g., engineering, product, business, etc.) is a plus.
Proven ability to influence and advise executive leadership, with excellent communication and coaching skills
Strong analytical skills and comfort using data to inform People decisions
Nice to have: experience building a People team from scratch; knowledge of employment law and compliance across the regions we hire in
Substack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $250,000- $295,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
","descriptionPlain":"Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.\n\nAbout the Role\nSubstack is looking for a Head of People to build and scale our People function at a pivotal stage of growth. You'll own the strategy, systems, and programs that shape how we hire, develop, reward, and support our team. That spans benefits, compensation, leveling, review and promotion cycles, learning and development, employee experience, and recruiting.\n\nThis role is both strategic and hands-on. You'll build the infrastructure, processes, and leadership practices that let us grow without losing the speed and ambition that define Substack. You'll advise company leadership on org design, talent strategy, and workforce planning, and you'll also get into the day-to-day: improving how things work and supporting employees and managers directly.\n\nYou're a self-starter who sets a high bar and pushes the team to meet it. You're resourceful, equally comfortable getting hands on and delegating to others. You've seen what excellent People organizations look like at strong companies, and you know how to adapt those practices to a company that's ready to mature and evolve its practices.\n\nResponsibilities:\n\n - Partner with leadership to develop and execute a people strategy that supports Substack's mission, values, and business goals\n\n - Lead and scale the People function across recruiting, onboarding, compensation, benefits, employee experience, performance management, and talent development\n\n - Own our compensation, benefits, and leveling frameworks, and run the feedback, review, and promotion cycles\n\n - Build and run training, learning and development, and leadership coaching programs\n\n - Shape the employee experience, including office culture, people surveys, orientation, and onboarding\n\n - Lead recruiting strategy and make sure we hire exceptional people\n\n - Advise leadership on organizational design, workforce planning, and succession planning\n\n - Build and continuously improve the people systems, policies, and programs that help employees do their best work\n\n - Coach managers and leaders on performance, team effectiveness, and organizational challenges\n\n - Oversee employee relations and ensure issues are resolved thoughtfully and consistently\n\n - Use people analytics, reporting, and workforce insights to guide decisions\n\n - Ensure compliance with applicable employment laws and regulations\n\n - Build, mentor, and develop a high-performing People team\n\n\n\nAbout You:\n\n - 8+ years of progressive experience in People or HR, with multi-functional expertise and leadership across:\n \n - Benefits, compensation, leveling, and feedback, promotion, and review cycles\n \n - Training, L&D, and leadership coaching\n \n - Employee experience, including office culture, people surveys, orientation, and onboarding\n \n - Recruiting\n\n - Startup or growth-stage experience (required)\n\n - A track record of excellence and best practices from strong, well-regarded companies\n\n - A self-starter who sets the pace and pushes the team\n\n - Resourceful: hands on and delegating to others\n\n - Range: demonstrated understanding, empathy, and familiarity with multiple company building disciplines (e.g., engineering, product, business, etc.) is a plus.\n\n - Proven ability to influence and advise executive leadership, with excellent communication and coaching skills\n\n - Strong analytical skills and comfort using data to inform People decisions\n\n - Nice to have: experience building a People team from scratch; knowledge of employment law and compliance across the regions we hire in\n\n\n\nSubstack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $250,000- $295,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.\n\n\n\nSubstack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.\n\nPlease see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}