{"jobs":[{"id":"e5d74eb9-9487-427b-9df7-a9b6c453485d","title":"Staff Fullstack Engineer","department":"Platform Engineering & Infrastructure","team":"Platform Engineering & Infrastructure","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:51:10.607+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/e5d74eb9-9487-427b-9df7-a9b6c453485d","applyUrl":"https://jobs.ashbyhq.com/surge-ai/e5d74eb9-9487-427b-9df7-a9b6c453485d/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation AI. We're building a platform that powers the most powerful models in the world in partnership with companies like Anthropic, Google, Microsoft, and Meta.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">This is a senior, hands-on engineering role for builders who want full ownership.</p><p style=\"min-height:1.5em\">As a Staff Fullstack Engineer at Surge, you will design and build the core systems that power our platform, owning everything from frontend product decisions to backend architecture. You’ll operate with a high degree of autonomy, make consequential technical decisions, and ship quickly.</p><p style=\"min-height:1.5em\">We are a small, dynamic team operating at the center of the AI ecosystem. You’ll collaborate closely with engineering leaders and ML practitioners from top technology companies to build fast, reliable, and scalable tools that support advanced AI training techniques.</p><p style=\"min-height:1.5em\"></p><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of experience building and shipping production software</p></li><li><p style=\"min-height:1.5em\">Demonstrated experience leading projects with significant scope and ambiguity</p></li><li><p style=\"min-height:1.5em\">Strong fullstack background building and maintaining applications using React/TypeScript and Python or Ruby on Rails</p></li><li><p style=\"min-height:1.5em\">Product-focused mindset: you care deeply about usability, performance, and maintainability, and you ship features that solve real-world problems</p></li><li><p style=\"min-height:1.5em\">Autonomous self-starter: you thrive in a small team environment and take ownership from idea to production</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills: you can clearly explain technical decisions and trade-offs to other senior engineers</p></li><li><p style=\"min-height:1.5em\">Startup experience (early-stage engineer or founder experience strongly preferred)</p></li><li><p style=\"min-height:1.5em\">CS degree from a top school or equivalent STEM background<br /></p></li></ul><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and build core fullstack systems that power Surge’s platform</p></li><li><p style=\"min-height:1.5em\">Own frontend product decisions and backend architecture for high-impact workflows</p></li><li><p style=\"min-height:1.5em\">Build scalable systems for data collection, labeling, and evaluation</p></li><li><p style=\"min-height:1.5em\">Create fast, reliable, and intuitive tools used by the world’s leading AI labs</p></li><li><p style=\"min-height:1.5em\">Take ownership from idea to production, iterating quickly while maintaining a high bar for quality</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation AI. We're building a platform that powers the most powerful models in the world in partnership with companies like Anthropic, Google, Microsoft, and Meta.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nThis is a senior, hands-on engineering role for builders who want full ownership.\n\nAs a Staff Fullstack Engineer at Surge, you will design and build the core systems that power our platform, owning everything from frontend product decisions to backend architecture. You’ll operate with a high degree of autonomy, make consequential technical decisions, and ship quickly.\n\nWe are a small, dynamic team operating at the center of the AI ecosystem. You’ll collaborate closely with engineering leaders and ML practitioners from top technology companies to build fast, reliable, and scalable tools that support advanced AI training techniques.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - 7+ years of experience building and shipping production software\n\n - Demonstrated experience leading projects with significant scope and ambiguity\n\n - Strong fullstack background building and maintaining applications using React/TypeScript and Python or Ruby on Rails\n\n - Product-focused mindset: you care deeply about usability, performance, and maintainability, and you ship features that solve real-world problems\n\n - Autonomous self-starter: you thrive in a small team environment and take ownership from idea to production\n\n - Excellent communication skills: you can clearly explain technical decisions and trade-offs to other senior engineers\n\n - Startup experience (early-stage engineer or founder experience strongly preferred)\n\n - CS degree from a top school or equivalent STEM background\n   \n\n\nWHAT YOU’LL DO\n\n - Design and build core fullstack systems that power Surge’s platform\n\n - Own frontend product decisions and backend architecture for high-impact workflows\n\n - Build scalable systems for data collection, labeling, and evaluation\n\n - Create fast, reliable, and intuitive tools used by the world’s leading AI labs\n\n - Take ownership from idea to production, iterating quickly while maintaining a high bar for quality"},{"id":"73379e04-98c8-4fc7-8dbf-e3c52832a653","title":"Staff Product Engineer","department":"Platform Engineering & Infrastructure","team":"Platform Engineering & Infrastructure","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:51:08.354+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/73379e04-98c8-4fc7-8dbf-e3c52832a653","applyUrl":"https://jobs.ashbyhq.com/surge-ai/73379e04-98c8-4fc7-8dbf-e3c52832a653/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">This is a senior, hands-on engineering role for builders who want full ownership.</p><p style=\"min-height:1.5em\">As a Staff Product Engineer at Surge, you will own the direction <em>and</em> execution of critical products that sit at the center of modern AI development. You’ll operate with a high degree of autonomy, make consequential technical and product decisions, and ship quickly.</p><p style=\"min-height:1.5em\">We are a small, dynamic team operating at the center of the AI ecosystem. You’ll collaborate closely with engineering leaders and researchers from top technology companies to build products that support advanced AI training techniques.</p><p style=\"min-height:1.5em\"></p><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of experience building and shipping production software</p></li><li><p style=\"min-height:1.5em\">Demonstrated experience leading projects with significant scope and ambiguity</p></li><li><p style=\"min-height:1.5em\">Product-focused mindset: you thrive on rapidly shipping features and products that solve real-world problems</p></li><li><p style=\"min-height:1.5em\">Passion for AI ethics: you’re committed to making AI models safer and more useful for society</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills: you can clearly explain decisions and trade-offs to other senior engineers</p></li><li><p style=\"min-height:1.5em\">Startup experience (early-stage engineer or founder strongly preferred)</p></li><li><p style=\"min-height:1.5em\">Experience with Python or Ruby on Rails, and React/Typescript</p></li><li><p style=\"min-height:1.5em\">CS degree from a top school or equivalent STEM background<br /></p></li></ul><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop innovative solutions to enhance annotation efficiency using the latest AI advancements.</p></li><li><p style=\"min-height:1.5em\">Create intuitive interfaces for data exploration and visualization, including tools for RLHF processes.</p></li><li><p style=\"min-height:1.5em\">Design and implement systems for large-scale data processing to support AI model training and evaluation.</p></li><li><p style=\"min-height:1.5em\">Build interactive products to effectively communicate complex instructions to our workforce.</p></li><li><p style=\"min-height:1.5em\">Contribute to products that facilitate the collection and analysis of human feedback for RLHF and other AI training methodologies.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nThis is a senior, hands-on engineering role for builders who want full ownership.\n\nAs a Staff Product Engineer at Surge, you will own the direction and execution of critical products that sit at the center of modern AI development. You’ll operate with a high degree of autonomy, make consequential technical and product decisions, and ship quickly.\n\nWe are a small, dynamic team operating at the center of the AI ecosystem. You’ll collaborate closely with engineering leaders and researchers from top technology companies to build products that support advanced AI training techniques.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - 7+ years of experience building and shipping production software\n\n - Demonstrated experience leading projects with significant scope and ambiguity\n\n - Product-focused mindset: you thrive on rapidly shipping features and products that solve real-world problems\n\n - Passion for AI ethics: you’re committed to making AI models safer and more useful for society\n\n - Excellent communication skills: you can clearly explain decisions and trade-offs to other senior engineers\n\n - Startup experience (early-stage engineer or founder strongly preferred)\n\n - Experience with Python or Ruby on Rails, and React/Typescript\n\n - CS degree from a top school or equivalent STEM background\n   \n\n\nWHAT YOU’LL DO\n\n - Develop innovative solutions to enhance annotation efficiency using the latest AI advancements.\n\n - Create intuitive interfaces for data exploration and visualization, including tools for RLHF processes.\n\n - Design and implement systems for large-scale data processing to support AI model training and evaluation.\n\n - Build interactive products to effectively communicate complex instructions to our workforce.\n\n - Contribute to products that facilitate the collection and analysis of human feedback for RLHF and other AI training methodologies."},{"id":"f224aeb3-871b-42de-8261-1004fb9a47e4","title":"Senior Growth Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T16:28:38.150+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/f224aeb3-871b-42de-8261-1004fb9a47e4","applyUrl":"https://jobs.ashbyhq.com/surge-ai/f224aeb3-871b-42de-8261-1004fb9a47e4/application","descriptionHtml":"<h2><strong>About Us</strong></h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn’t just about scaling compute—it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We’ve run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">We’re looking for a rare operator — someone who can walk in, figure out what needs to happen, build the plan, and execute it. No playbook required. You’ll own growth initiatives end-to-end across recruiting, reactivation, and new audience acquisition at Surge AI. You’ll work across functions, bring structure to ambiguous problems, and drive outcomes without hand-holding.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Own</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>GM:</strong> You’ll own acquisition, reactivation, and retention efforts across contributor pools, with a relentless focus on quality. Partner with an Operational Owner to ensure volume and speed targets are met- consistently.</p></li><li><p style=\"min-height:1.5em\"><strong>Platform engagement: </strong>Own the strategy and execution for increasing the amount of work done on the Surge platform — identifying levers, running experiments, and scaling what works.</p></li><li><p style=\"min-height:1.5em\"><strong>Workforce recruiting: </strong>Define and lead the approach for acquiring specialized contributors — accountants, coders, and other skilled workers — through marketing and non-marketing channels (i.e. partnerships, conferences, community groups) alike.</p></li><li><p style=\"min-height:1.5em\"><strong>Reactivation: </strong>Build and own the strategy to re-engage lapsed workforce segments, from diagnosis through execution and iteration.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-functional project management: </strong>Manage assigned initiatives from kickoff to outcome, aligning stakeholders across teams without losing momentum.</p></li><li><p style=\"min-height:1.5em\"><strong>Channel experimentation: </strong>Test and learn across paid, organic, partnerships, and non-marketing levers for each problem you own. Know what’s working and double down.<br /></p></li></ul><h2><strong>What We’re Looking For</strong></h2><p style=\"min-height:1.5em\"><strong>Required</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Strong data and analytical skills: </strong>You make decisions from data. You can pull your own numbers, build models, identify trends, and communicate their meaning to any audience. This is a hard requirement.</p></li><li><p style=\"min-height:1.5em\"><strong>AI / LLM knowledge: </strong>You have familiarity with the AI ecosystem — how models are built, evaluated, and improved — and can speak credibly to the space.</p></li><li><p style=\"min-height:1.5em\"><strong>Paid and organic channel experience: </strong>You’ve run campaigns across both paid and organic channels and understand the tradeoffs between them.</p></li><li><p style=\"min-height:1.5em\"><strong>Exceptional communication: </strong>You write clearly, speak concisely, and can align stakeholders across functions without anyone feeling out of the loop.</p></li><li><p style=\"min-height:1.5em\"><strong>Comfort with ambiguity: </strong>You don’t wait for a perfect brief. You scope the problem, form a hypothesis, and get moving. You update as you learn.</p></li><li><p style=\"min-height:1.5em\"><strong>Ownership mentality: </strong>You track your work, manage your deadlines, and don’t let things slip. You close the loop without being asked.</p></li><li><p style=\"min-height:1.5em\"><strong>Fast-paced by default: </strong>You’re energized (not drained) by a moving target. Changing priorities don’t derail you — they’re just part of the job.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-functional fluency: </strong>You know how to work with product, ops, engineering, and leadership. You build trust quickly across teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Senior-level experience: </strong>You’ve owned something end-to-end before. You know what “good” looks like because you’ve built it.</p></li></ul><p style=\"min-height:1.5em\"><strong>Nice to Have</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Coding ability or strong technical literacy</p></li><li><p style=\"min-height:1.5em\">Two-sided marketplace or platform experience</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn’t just about scaling compute—it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We’ve run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nWe’re looking for a rare operator — someone who can walk in, figure out what needs to happen, build the plan, and execute it. No playbook required. You’ll own growth initiatives end-to-end across recruiting, reactivation, and new audience acquisition at Surge AI. You’ll work across functions, bring structure to ambiguous problems, and drive outcomes without hand-holding.\n\n\n\n\nWHAT YOU’LL OWN\n\n - GM: You’ll own acquisition, reactivation, and retention efforts across contributor pools, with a relentless focus on quality. Partner with an Operational Owner to ensure volume and speed targets are met- consistently.\n\n - Platform engagement: Own the strategy and execution for increasing the amount of work done on the Surge platform — identifying levers, running experiments, and scaling what works.\n\n - Workforce recruiting: Define and lead the approach for acquiring specialized contributors — accountants, coders, and other skilled workers — through marketing and non-marketing channels (i.e. partnerships, conferences, community groups) alike.\n\n - Reactivation: Build and own the strategy to re-engage lapsed workforce segments, from diagnosis through execution and iteration.\n\n - Cross-functional project management: Manage assigned initiatives from kickoff to outcome, aligning stakeholders across teams without losing momentum.\n\n - Channel experimentation: Test and learn across paid, organic, partnerships, and non-marketing levers for each problem you own. Know what’s working and double down.\n   \n\n\nWHAT WE’RE LOOKING FOR\n\nRequired\n\n - Strong data and analytical skills: You make decisions from data. You can pull your own numbers, build models, identify trends, and communicate their meaning to any audience. This is a hard requirement.\n\n - AI / LLM knowledge: You have familiarity with the AI ecosystem — how models are built, evaluated, and improved — and can speak credibly to the space.\n\n - Paid and organic channel experience: You’ve run campaigns across both paid and organic channels and understand the tradeoffs between them.\n\n - Exceptional communication: You write clearly, speak concisely, and can align stakeholders across functions without anyone feeling out of the loop.\n\n - Comfort with ambiguity: You don’t wait for a perfect brief. You scope the problem, form a hypothesis, and get moving. You update as you learn.\n\n - Ownership mentality: You track your work, manage your deadlines, and don’t let things slip. You close the loop without being asked.\n\n - Fast-paced by default: You’re energized (not drained) by a moving target. Changing priorities don’t derail you — they’re just part of the job.\n\n - Cross-functional fluency: You know how to work with product, ops, engineering, and leadership. You build trust quickly across teams.\n\n - Senior-level experience: You’ve owned something end-to-end before. You know what “good” looks like because you’ve built it.\n\nNice to Have\n\n - Coding ability or strong technical literacy\n\n - Two-sided marketplace or platform experience"},{"id":"2b4eba05-2efc-4177-b4df-918705eaf992","title":"Senior Growth & Lifecycle Marketing Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T16:29:58.381+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/2b4eba05-2efc-4177-b4df-918705eaf992","applyUrl":"https://jobs.ashbyhq.com/surge-ai/2b4eba05-2efc-4177-b4df-918705eaf992/application","descriptionHtml":"<h2><strong>About Us</strong></h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn’t just about scaling compute—it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. We’ve run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">We’re looking for a strategic, hands-on marketer who owns the full lifecycle of how we market our workforce — from first touch to long-term retention. You’ll lead lifecycle marketing and email, bring a strong intuition for user experience and design, and have the range to collaborate closely with product marketing as we grow.</p><p style=\"min-height:1.5em\">This is a role for someone who thinks in journeys, not blasts. You understand that a great email is also a great UX decision, and you bring both the strategic vision and the executional rigor to make it happen.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Own</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experimentation &amp; productizing playbooks: </strong>Spearhead experiments to further develop and uplevel our marketing platform. Productize and scale tools and playbooks that can be used by all members of the marketing team.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifecycle marketing strategy: </strong>Own the end-to-end lifecycle marketing program for our contributor workforce — from onboarding and activation through engagement and re-engagement. Define the strategy, build the infrastructure, and continuously optimize based on data.</p></li><li><p style=\"min-height:1.5em\"><strong>Performance marketing</strong>: Run experiments across creative, branding, value props, and copy for all worker profiles on several paid channels in order to build best practices that other marketers on the team can readily adopt.</p></li><li><p style=\"min-height:1.5em\"><strong>Email marketing: </strong>Lead the design, copywriting, segmentation, and performance analysis of all email programs. Own deliverability, A/B testing, and a relentless cadence of iteration.</p></li><li><p style=\"min-height:1.5em\"><strong>UX-informed communication design: </strong>Apply your UX/UI sensibility to craft communications that feel intuitive and delightful — not just functional. Partner with design and product to ensure messaging consistency across in-app and out-of-app touchpoints.</p></li><li><p style=\"min-height:1.5em\"><strong>Reactivation: </strong>Build and own the strategy to re-engage lapsed contributors, from diagnosis and segmentation through execution and iteration.</p></li><li><p style=\"min-height:1.5em\"><strong>Product marketing collaboration: </strong>Partner with the broader marketing and product teams on positioning, messaging, and go-to-market for new platform features and contributor segments. You’ll dip into product marketing work where there’s leverage.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-functional collaboration: </strong>Work closely with product, ops, and growth to align on initiatives, inform the roadmap, and ensure that lifecycle touchpoints reflect what’s happening across the platform.<br /></p></li></ul><h2><strong>What We’re Looking For</strong></h2><p style=\"min-height:1.5em\"><strong>Required</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Data and analytical fluency: </strong>You pull your own numbers, build models when you need to, and communicate findings clearly to any audience. This is a hard requirement.</p></li><li><p style=\"min-height:1.5em\"><strong>Lifecycle marketing expertise: </strong>You’ve owned lifecycle programs end-to-end — onboarding, engagement, retention, reactivation — and have strong opinions about what makes them work.</p></li><li><p style=\"min-height:1.5em\"><strong>Email marketing mastery: </strong>Deep hands-on experience with ESP platforms, segmentation, deliverability, A/B testing, and performance analysis. You’ve built programs from scratch and scaled them.</p></li><li><p style=\"min-height:1.5em\"><strong>UX/UI background or strong design sensibility: </strong>You’ve worked in or alongside UX/UI — whether as a designer, a marketer who codes and mocks up templates, or someone who just can’t send a bad-looking email. You think about user experience when you write a subject line.</p></li><li><p style=\"min-height:1.5em\"><strong>Exceptional writing: </strong>Your copy is clear, concise, and audience-aware. You write emails people open and CTAs people click.</p></li><li><p style=\"min-height:1.5em\"><strong>Product marketing range: </strong>You’re comfortable contributing to positioning and messaging work, writing for new feature launches, and collaborating with product teams on go-to-market.</p></li><li><p style=\"min-height:1.5em\"><strong>Comfort with ambiguity: </strong>You don’t wait for a perfect brief. You scope the problem, form a hypothesis, and get moving. You update as you learn.</p></li><li><p style=\"min-height:1.5em\"><strong>Ownership mentality: </strong>You track your work, manage your deadlines, and close the loop without being asked.</p></li><li><p style=\"min-height:1.5em\"><strong>Senior-level experience: </strong>You’ve owned something meaningful end-to-end before. You know what “good” looks like because you’ve built it.</p></li></ul><p style=\"min-height:1.5em\"><strong>Nice to Have</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Hands-on HTML/CSS experience for email template building</p></li><li><p style=\"min-height:1.5em\">AI / LLM industry familiarity — how models are built, evaluated, and improved</p></li><li><p style=\"min-height:1.5em\">Two-sided marketplace or platform experience</p></li><li><p style=\"min-height:1.5em\">Familiarity with Figma and Iterable</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn’t just about scaling compute—it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. We’ve run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nWe’re looking for a strategic, hands-on marketer who owns the full lifecycle of how we market our workforce — from first touch to long-term retention. You’ll lead lifecycle marketing and email, bring a strong intuition for user experience and design, and have the range to collaborate closely with product marketing as we grow.\n\nThis is a role for someone who thinks in journeys, not blasts. You understand that a great email is also a great UX decision, and you bring both the strategic vision and the executional rigor to make it happen.\n\n\n\n\nWHAT YOU’LL OWN\n\n - Experimentation & productizing playbooks: Spearhead experiments to further develop and uplevel our marketing platform. Productize and scale tools and playbooks that can be used by all members of the marketing team.\n\n - Lifecycle marketing strategy: Own the end-to-end lifecycle marketing program for our contributor workforce — from onboarding and activation through engagement and re-engagement. Define the strategy, build the infrastructure, and continuously optimize based on data.\n\n - Performance marketing: Run experiments across creative, branding, value props, and copy for all worker profiles on several paid channels in order to build best practices that other marketers on the team can readily adopt.\n\n - Email marketing: Lead the design, copywriting, segmentation, and performance analysis of all email programs. Own deliverability, A/B testing, and a relentless cadence of iteration.\n\n - UX-informed communication design: Apply your UX/UI sensibility to craft communications that feel intuitive and delightful — not just functional. Partner with design and product to ensure messaging consistency across in-app and out-of-app touchpoints.\n\n - Reactivation: Build and own the strategy to re-engage lapsed contributors, from diagnosis and segmentation through execution and iteration.\n\n - Product marketing collaboration: Partner with the broader marketing and product teams on positioning, messaging, and go-to-market for new platform features and contributor segments. You’ll dip into product marketing work where there’s leverage.\n\n - Cross-functional collaboration: Work closely with product, ops, and growth to align on initiatives, inform the roadmap, and ensure that lifecycle touchpoints reflect what’s happening across the platform.\n   \n\n\nWHAT WE’RE LOOKING FOR\n\nRequired\n\n - Data and analytical fluency: You pull your own numbers, build models when you need to, and communicate findings clearly to any audience. This is a hard requirement.\n\n - Lifecycle marketing expertise: You’ve owned lifecycle programs end-to-end — onboarding, engagement, retention, reactivation — and have strong opinions about what makes them work.\n\n - Email marketing mastery: Deep hands-on experience with ESP platforms, segmentation, deliverability, A/B testing, and performance analysis. You’ve built programs from scratch and scaled them.\n\n - UX/UI background or strong design sensibility: You’ve worked in or alongside UX/UI — whether as a designer, a marketer who codes and mocks up templates, or someone who just can’t send a bad-looking email. You think about user experience when you write a subject line.\n\n - Exceptional writing: Your copy is clear, concise, and audience-aware. You write emails people open and CTAs people click.\n\n - Product marketing range: You’re comfortable contributing to positioning and messaging work, writing for new feature launches, and collaborating with product teams on go-to-market.\n\n - Comfort with ambiguity: You don’t wait for a perfect brief. You scope the problem, form a hypothesis, and get moving. You update as you learn.\n\n - Ownership mentality: You track your work, manage your deadlines, and close the loop without being asked.\n\n - Senior-level experience: You’ve owned something meaningful end-to-end before. You know what “good” looks like because you’ve built it.\n\nNice to Have\n\n - Hands-on HTML/CSS experience for email template building\n\n - AI / LLM industry familiarity — how models are built, evaluated, and improved\n\n - Two-sided marketplace or platform experience\n\n - Familiarity with Figma and Iterable"},{"id":"ed00a1d5-5555-4ad8-bbb5-f935b2a9ee75","title":"AI Programs Analyst, Finance Domain","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:45:04.466+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/ed00a1d5-5555-4ad8-bbb5-f935b2a9ee75","applyUrl":"https://jobs.ashbyhq.com/surge-ai/ed00a1d5-5555-4ad8-bbb5-f935b2a9ee75/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As an AI Programs Analyst focused on the Finance Domain, you'll lead finance-focused AI initiatives that directly impact our products and customers. You'll leverage your deep understanding of financial concepts — modeling, analysis, accounting standards, risk frameworks — to ensure our AI programs produce expert-level outputs for finance use cases.</p><p style=\"min-height:1.5em\">This role is ideal for someone with a strong finance foundation who thrives in rapidly scaling, high-ambiguity environments. You should be able to seamlessly pivot between customer calls with financial institutions, hands-on project execution, and strategic conversations about how AI can transform financial workflows.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead finance-domain AI programs</strong> — Own delivery of AI training, evaluation, and data projects in areas like financial analysis, equity research, credit assessment, regulatory compliance, and quantitative modeling.</p></li><li><p style=\"min-height:1.5em\"><strong>Serve as the finance expert</strong> — Provide expert-level guidance and design quality frameworks to ensure AI outputs meet the rigor expected by finance professionals.</p></li><li><p style=\"min-height:1.5em\"><strong>Drive cross-functional execution</strong> — Manage multiple simultaneous projects, set timelines, and coordinate across engineering, operations, and customer teams.<strong>‍</strong></p></li><li><p style=\"min-height:1.5em\"><strong>Bridge finance and AI</strong> — Translate domain knowledge into actionable guidance for AI/ML teams while interfacing with financial services clients to scope requirements and deliver value.<br /></p></li></ul><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2–5 years in finance roles such as investment banking, equity research, FP&amp;A, asset management, risk, audit, or financial consulting. CFA or CPA is a strong plus.</p></li><li><p style=\"min-height:1.5em\">Strong analytical skills with comfort in financial modeling, data analysis, and interpreting complex financial statements.</p></li><li><p style=\"min-height:1.5em\">Track record of managing complex projects in fast-paced environments with the ability to navigate ambiguity and balance competing priorities.</p></li><li><p style=\"min-height:1.5em\">Strong interpersonal skills that enable you to influence without authority and communicate financial concepts to technical and non-technical audiences.</p></li><li><p style=\"min-height:1.5em\">Deep interest in AI systems — direct AI/ML experience valued but not required.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs an AI Programs Analyst focused on the Finance Domain, you'll lead finance-focused AI initiatives that directly impact our products and customers. You'll leverage your deep understanding of financial concepts — modeling, analysis, accounting standards, risk frameworks — to ensure our AI programs produce expert-level outputs for finance use cases.\n\nThis role is ideal for someone with a strong finance foundation who thrives in rapidly scaling, high-ambiguity environments. You should be able to seamlessly pivot between customer calls with financial institutions, hands-on project execution, and strategic conversations about how AI can transform financial workflows.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead finance-domain AI programs — Own delivery of AI training, evaluation, and data projects in areas like financial analysis, equity research, credit assessment, regulatory compliance, and quantitative modeling.\n\n - Serve as the finance expert — Provide expert-level guidance and design quality frameworks to ensure AI outputs meet the rigor expected by finance professionals.\n\n - Drive cross-functional execution — Manage multiple simultaneous projects, set timelines, and coordinate across engineering, operations, and customer teams.‍\n\n - Bridge finance and AI — Translate domain knowledge into actionable guidance for AI/ML teams while interfacing with financial services clients to scope requirements and deliver value.\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - 2–5 years in finance roles such as investment banking, equity research, FP&A, asset management, risk, audit, or financial consulting. CFA or CPA is a strong plus.\n\n - Strong analytical skills with comfort in financial modeling, data analysis, and interpreting complex financial statements.\n\n - Track record of managing complex projects in fast-paced environments with the ability to navigate ambiguity and balance competing priorities.\n\n - Strong interpersonal skills that enable you to influence without authority and communicate financial concepts to technical and non-technical audiences.\n\n - Deep interest in AI systems — direct AI/ML experience valued but not required."},{"id":"b5a5d0fa-dee2-4ff2-ad41-173edab613d3","title":"Research Engineer, Coding Evaluation & Training Data","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:45:45.668+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/b5a5d0fa-dee2-4ff2-ad41-173edab613d3","applyUrl":"https://jobs.ashbyhq.com/surge-ai/b5a5d0fa-dee2-4ff2-ad41-173edab613d3/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Research Engineer, Coding Evaluation &amp; Training Data<strong> </strong>at Surge, you'll sit at the intersection of software engineering and product to build and run the systems that teach frontier models how to code.</p><p style=\"min-height:1.5em\">You’ll own end-to-end coding data projects for top AI labs, designing tasks, RL environments, and evaluation schemes that reflect real-world software engineering. This is an ideal role for a software engineer who wants to keep using their engineering skill set every day, but is most excited by training data quality, agentic evaluation, and system design (humans + models + tools) rather than traditional product feature work.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own end-to-end coding data projects, from initial scoping and pilot design through execution, iteration, and scale-up.</p></li><li><p style=\"min-height:1.5em\">Design agentic training workflows and task structures that mirror real-world SWE work (e.g., refactoring, debugging, code review, large-repo navigation, tool use).</p></li><li><p style=\"min-height:1.5em\">Define and iterate on rubrics, golden sets, and reward signals that capture true engineering value, not just “does it compile.”</p></li><li><p style=\"min-height:1.5em\">Evaluate data and worker output with strong SWE taste, and make calls about what meets the bar for frontier training.</p></li><li><p style=\"min-height:1.5em\">Design and run qualification processes for coding workers, including hands-on assessments of their coding ability.</p></li><li><p style=\"min-height:1.5em\">Set up or partner on complex technical environments (e.g., containers, repos, test harnesses, sandboxes, code execution infrastructure).</p></li><li><p style=\"min-height:1.5em\">Partner with technical staff at our clients to translate high-level training goals into concrete projects and technical environments.</p></li><li><p style=\"min-height:1.5em\">Collaborate closely with Surge engineering, product, and operations to improve our coding data products, internal tools, and execution processes.<br /></p></li></ul><h2>What We're Looking For</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3–6+ years of professional software engineering experience building and maintaining real systems.</p></li><li><p style=\"min-height:1.5em\">Strong coding ability in at least one mainstream language and comfort working in production codebases.</p></li><li><p style=\"min-height:1.5em\">High “taste” for good engineering: you care about correctness, code quality, and how real engineering teams actually work.</p></li><li><p style=\"min-height:1.5em\">Ability to reason about and debug technical environments, including containers, dependencies, and automated test setups.</p></li><li><p style=\"min-height:1.5em\">Interest in owning projects end-to-end, including scoping, workflow design, execution, and continuous improvement.</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills, with the ability to speak credibly with senior client engineers and translate fuzzy goals into actionable plans.</p></li><li><p style=\"min-height:1.5em\">Excitement about AI/ML systems and the role of data, evaluation, and reward design in improving agentic coding capabilities.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Research Engineer, Coding Evaluation & Training Data at Surge, you'll sit at the intersection of software engineering and product to build and run the systems that teach frontier models how to code.\n\nYou’ll own end-to-end coding data projects for top AI labs, designing tasks, RL environments, and evaluation schemes that reflect real-world software engineering. This is an ideal role for a software engineer who wants to keep using their engineering skill set every day, but is most excited by training data quality, agentic evaluation, and system design (humans + models + tools) rather than traditional product feature work.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own end-to-end coding data projects, from initial scoping and pilot design through execution, iteration, and scale-up.\n\n - Design agentic training workflows and task structures that mirror real-world SWE work (e.g., refactoring, debugging, code review, large-repo navigation, tool use).\n\n - Define and iterate on rubrics, golden sets, and reward signals that capture true engineering value, not just “does it compile.”\n\n - Evaluate data and worker output with strong SWE taste, and make calls about what meets the bar for frontier training.\n\n - Design and run qualification processes for coding workers, including hands-on assessments of their coding ability.\n\n - Set up or partner on complex technical environments (e.g., containers, repos, test harnesses, sandboxes, code execution infrastructure).\n\n - Partner with technical staff at our clients to translate high-level training goals into concrete projects and technical environments.\n\n - Collaborate closely with Surge engineering, product, and operations to improve our coding data products, internal tools, and execution processes.\n   \n\n\nWHAT WE'RE LOOKING FOR\n\n - 3–6+ years of professional software engineering experience building and maintaining real systems.\n\n - Strong coding ability in at least one mainstream language and comfort working in production codebases.\n\n - High “taste” for good engineering: you care about correctness, code quality, and how real engineering teams actually work.\n\n - Ability to reason about and debug technical environments, including containers, dependencies, and automated test setups.\n\n - Interest in owning projects end-to-end, including scoping, workflow design, execution, and continuous improvement.\n\n - Excellent written and verbal communication skills, with the ability to speak credibly with senior client engineers and translate fuzzy goals into actionable plans.\n\n - Excitement about AI/ML systems and the role of data, evaluation, and reward design in improving agentic coding capabilities."},{"id":"9aaea669-395f-43dc-9108-3ba22ba7b806","title":"Software Engineer, Coding Evaluation & Training Data","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:45:48.039+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/9aaea669-395f-43dc-9108-3ba22ba7b806","applyUrl":"https://jobs.ashbyhq.com/surge-ai/9aaea669-395f-43dc-9108-3ba22ba7b806/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Software Engineer, Coding Evaluation &amp; Training Data<strong> </strong>at Surge, you'll sit at the intersection of software engineering and product to build and run the systems that teach frontier models how to code.</p><p style=\"min-height:1.5em\">You’ll own end-to-end coding data projects for top AI labs, designing tasks, RL environments, and evaluation schemes that reflect real-world software engineering. This is an ideal role for a software engineer who wants to keep using their engineering skill set every day, but is most excited by training data quality, agentic evaluation, and system design (humans + models + tools) rather than traditional product feature work.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own end-to-end coding data projects, from initial scoping and pilot design through execution, iteration, and scale-up.</p></li><li><p style=\"min-height:1.5em\">Design agentic training workflows and task structures that mirror real-world SWE work (e.g., refactoring, debugging, code review, large-repo navigation, tool use).</p></li><li><p style=\"min-height:1.5em\">Define and iterate on rubrics, golden sets, and reward signals that capture true engineering value, not just “does it compile.”</p></li><li><p style=\"min-height:1.5em\">Evaluate data and worker output with strong SWE taste, and make calls about what meets the bar for frontier training.</p></li><li><p style=\"min-height:1.5em\">Design and run qualification processes for coding workers, including hands-on assessments of their coding ability.</p></li><li><p style=\"min-height:1.5em\">Set up or partner on complex technical environments (e.g., containers, repos, test harnesses, sandboxes, code execution infrastructure).</p></li><li><p style=\"min-height:1.5em\">Partner with technical staff at our clients to translate high-level training goals into concrete projects and technical environments.</p></li><li><p style=\"min-height:1.5em\">Collaborate closely with Surge engineering, product, and operations to improve our coding data products, internal tools, and execution processes.<br /></p></li></ul><h2>What We're Looking For</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2–6+ years of professional software engineering experience building and maintaining real systems.</p></li><li><p style=\"min-height:1.5em\">Strong coding ability in at least one mainstream language and comfort working in production codebases.</p></li><li><p style=\"min-height:1.5em\">High “taste” for good engineering: you care about correctness, code quality, and how real engineering teams actually work.</p></li><li><p style=\"min-height:1.5em\">Ability to reason about and debug technical environments, including containers, dependencies, and automated test setups.</p></li><li><p style=\"min-height:1.5em\">Interest in owning projects end-to-end, including scoping, workflow design, execution, and continuous improvement.</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills, with the ability to speak credibly with senior client engineers and translate fuzzy goals into actionable plans.</p></li><li><p style=\"min-height:1.5em\">Excitement about AI/ML systems and the role of data, evaluation, and reward design in improving agentic coding capabilities.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Software Engineer, Coding Evaluation & Training Data at Surge, you'll sit at the intersection of software engineering and product to build and run the systems that teach frontier models how to code.\n\nYou’ll own end-to-end coding data projects for top AI labs, designing tasks, RL environments, and evaluation schemes that reflect real-world software engineering. This is an ideal role for a software engineer who wants to keep using their engineering skill set every day, but is most excited by training data quality, agentic evaluation, and system design (humans + models + tools) rather than traditional product feature work.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own end-to-end coding data projects, from initial scoping and pilot design through execution, iteration, and scale-up.\n\n - Design agentic training workflows and task structures that mirror real-world SWE work (e.g., refactoring, debugging, code review, large-repo navigation, tool use).\n\n - Define and iterate on rubrics, golden sets, and reward signals that capture true engineering value, not just “does it compile.”\n\n - Evaluate data and worker output with strong SWE taste, and make calls about what meets the bar for frontier training.\n\n - Design and run qualification processes for coding workers, including hands-on assessments of their coding ability.\n\n - Set up or partner on complex technical environments (e.g., containers, repos, test harnesses, sandboxes, code execution infrastructure).\n\n - Partner with technical staff at our clients to translate high-level training goals into concrete projects and technical environments.\n\n - Collaborate closely with Surge engineering, product, and operations to improve our coding data products, internal tools, and execution processes.\n   \n\n\nWHAT WE'RE LOOKING FOR\n\n - 2–6+ years of professional software engineering experience building and maintaining real systems.\n\n - Strong coding ability in at least one mainstream language and comfort working in production codebases.\n\n - High “taste” for good engineering: you care about correctness, code quality, and how real engineering teams actually work.\n\n - Ability to reason about and debug technical environments, including containers, dependencies, and automated test setups.\n\n - Interest in owning projects end-to-end, including scoping, workflow design, execution, and continuous improvement.\n\n - Excellent written and verbal communication skills, with the ability to speak credibly with senior client engineers and translate fuzzy goals into actionable plans.\n\n - Excitement about AI/ML systems and the role of data, evaluation, and reward design in improving agentic coding capabilities."},{"id":"901bed0d-4157-4f58-b395-bb05e39e58af","title":"Business Development Manager","department":"Account Management, Business Development & Partnerships","team":"Account Management, Business Development & Partnerships","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:48:40.909+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/901bed0d-4157-4f58-b395-bb05e39e58af","applyUrl":"https://jobs.ashbyhq.com/surge-ai/901bed0d-4157-4f58-b395-bb05e39e58af/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Business Development Manager at Surge, you'll be a key driver of our growth strategy, identifying and cultivating strategic partnerships with our customers and non-customers alike. You'll work closely with our team to create long-term value through innovative collaborations and new market opportunities.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Identify and pursue strategic partnership opportunities with enterprise companies in the AI and machine learning sectors</p></li><li><p style=\"min-height:1.5em\">Develop and execute comprehensive business development strategies aligned with Surge's goals</p></li><li><p style=\"min-height:1.5em\">Build and maintain relationships with key decision-makers in target organizations</p></li><li><p style=\"min-height:1.5em\">Negotiate complex deals and partnerships that drive mutual value</p></li><li><p style=\"min-height:1.5em\">Collaborate with internal teams and stay abreast of industry trends to ensure successful implementation of partnerships<br /></p></li></ul><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in business development or strategic partnerships in tech/AI, with a proven track record of closing high-value deals</p></li><li><p style=\"min-height:1.5em\">Strong understanding of the AI/ML landscape, coupled with excellent communication skills to articulate complex value propositions to C-level executives</p></li><li><p style=\"min-height:1.5em\">Strategic thinker with adaptability to thrive in a fast-paced startup; Bachelor's degree required, MBA or advanced degree a plus</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Business Development Manager at Surge, you'll be a key driver of our growth strategy, identifying and cultivating strategic partnerships with our customers and non-customers alike. You'll work closely with our team to create long-term value through innovative collaborations and new market opportunities.\n\n\n\n\nWHAT YOU’LL DO\n\n - Identify and pursue strategic partnership opportunities with enterprise companies in the AI and machine learning sectors\n\n - Develop and execute comprehensive business development strategies aligned with Surge's goals\n\n - Build and maintain relationships with key decision-makers in target organizations\n\n - Negotiate complex deals and partnerships that drive mutual value\n\n - Collaborate with internal teams and stay abreast of industry trends to ensure successful implementation of partnerships\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - Experience in business development or strategic partnerships in tech/AI, with a proven track record of closing high-value deals\n\n - Strong understanding of the AI/ML landscape, coupled with excellent communication skills to articulate complex value propositions to C-level executives\n\n - Strategic thinker with adaptability to thrive in a fast-paced startup; Bachelor's degree required, MBA or advanced degree a plus"},{"id":"c860e831-3fa0-463f-8f4d-a2bd2680fe93","title":"Controller","department":"Corporate Finance & Accounting","team":"Corporate Finance & Accounting","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-08-31T20:53:30.767+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/c860e831-3fa0-463f-8f4d-a2bd2680fe93","applyUrl":"https://jobs.ashbyhq.com/surge-ai/c860e831-3fa0-463f-8f4d-a2bd2680fe93/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>About Us</strong></p><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">We're looking for our first dedicated internal Controller to own our accounting function end to end. Surge has grown fast and profitably, and our accounting needs have grown with it: complex revenue arrangements with the world's largest AI labs and a global workforce. You'll build the accounting processes and systems that let us scale with confidence, and you'll be hands-on while you do it.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the monthly, quarterly, and annual close, and drive it toward faster, cleaner, more automated cycles</p></li><li><p style=\"min-height:1.5em\">Ensure GAAP-compliant financials, with particular depth in revenue recognition for usage-based and milestone-based enterprise contracts</p></li><li><p style=\"min-height:1.5em\">Own accounts payable, accounts receivable, billing, and collections, including invoicing at enterprise scale</p></li><li><p style=\"min-height:1.5em\">Manage accounting for our global workforce, including contractor payments and payroll in partnership with our PEO</p></li><li><p style=\"min-height:1.5em\">Design and implement internal controls appropriate for our stage, and strengthen them as we grow</p></li><li><p style=\"min-height:1.5em\">Coordinate federal, state, and international tax compliance with outside advisors</p></li><li><p style=\"min-height:1.5em\">Manage relationships with outside accountants and tax advisors, and grow the accounting team over time</p></li><li><p style=\"min-height:1.5em\">Evaluate and implement accounting systems and tooling that scale with the business</p></li><li><p style=\"min-height:1.5em\">Partner with our Director of FP&amp;A on the handoff between actuals and planning, so reporting and forecasting run off the same numbers</p></li><li><p style=\"min-height:1.5em\">Work closely with Legal and People on contract structuring, compensation, and compliance</p></li></ul><p style=\"min-height:1.5em\"><strong>What We're Looking for</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years of accounting experience, ideally including time as an Assistant Controller or accounting lead at a high-growth company</p></li><li><p style=\"min-height:1.5em\">CPA strongly preferred, with strong GAAP fluency and hands-on ASC 606 experience for enterprise revenue</p></li><li><p style=\"min-height:1.5em\">Comfort with international operations, including global payroll and contractor payments across jurisdictions</p></li><li><p style=\"min-height:1.5em\">Builder mentality: you've stood up processes and systems from scratch, not just inherited them</p></li><li><p style=\"min-height:1.5em\">Self-sufficient and resourceful. You figure things out without needing hand-holding</p></li><li><p style=\"min-height:1.5em\">Clear communicator who can explain accounting judgments to non-finance audiences, including leadership</p></li><li><p style=\"min-height:1.5em\">Hands-on builder who likes to get in the weeds</p></li></ul>","descriptionPlain":"About Us\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\nThe Role\n\nWe're looking for our first dedicated internal Controller to own our accounting function end to end. Surge has grown fast and profitably, and our accounting needs have grown with it: complex revenue arrangements with the world's largest AI labs and a global workforce. You'll build the accounting processes and systems that let us scale with confidence, and you'll be hands-on while you do it.\n\nWhat You'll Do\n\n - Own the monthly, quarterly, and annual close, and drive it toward faster, cleaner, more automated cycles\n\n - Ensure GAAP-compliant financials, with particular depth in revenue recognition for usage-based and milestone-based enterprise contracts\n\n - Own accounts payable, accounts receivable, billing, and collections, including invoicing at enterprise scale\n\n - Manage accounting for our global workforce, including contractor payments and payroll in partnership with our PEO\n\n - Design and implement internal controls appropriate for our stage, and strengthen them as we grow\n\n - Coordinate federal, state, and international tax compliance with outside advisors\n\n - Manage relationships with outside accountants and tax advisors, and grow the accounting team over time\n\n - Evaluate and implement accounting systems and tooling that scale with the business\n\n - Partner with our Director of FP&A on the handoff between actuals and planning, so reporting and forecasting run off the same numbers\n\n - Work closely with Legal and People on contract structuring, compensation, and compliance\n\nWhat We're Looking for\n\n - 8+ years of accounting experience, ideally including time as an Assistant Controller or accounting lead at a high-growth company\n\n - CPA strongly preferred, with strong GAAP fluency and hands-on ASC 606 experience for enterprise revenue\n\n - Comfort with international operations, including global payroll and contractor payments across jurisdictions\n\n - Builder mentality: you've stood up processes and systems from scratch, not just inherited them\n\n - Self-sufficient and resourceful. You figure things out without needing hand-holding\n\n - Clear communicator who can explain accounting judgments to non-finance audiences, including leadership\n\n - Hands-on builder who likes to get in the weeds"},{"id":"bd0c8739-5e66-4046-93de-0e4fe6421e57","title":"Strategic Partnerships Manager","department":"Account Management, Business Development & Partnerships","team":"Account Management, Business Development & Partnerships","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:48:43.203+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/bd0c8739-5e66-4046-93de-0e4fe6421e57","applyUrl":"https://jobs.ashbyhq.com/surge-ai/bd0c8739-5e66-4046-93de-0e4fe6421e57/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Strategic Partnerships Manager, you'll be the primary point of contact for our key accounts, responsible for nurturing relationships and ensuring customer success. You'll work closely with ML teams to understand their unique challenges and leverage our platform to deliver exceptional value in AI language model training.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage key accounts as a trusted advisor, developing a deep understanding of clients' AI strategies and overseeing high-quality data projects to ensure they meet SLAs and goals</p></li><li><p style=\"min-height:1.5em\">Lead cross-functional collaboration, interfacing with engineering and operations teams while supervising project runners to ensure excellent deliverables and timely execution, leveraging expertise in data quality assessment and improvement methodologies</p></li><li><p style=\"min-height:1.5em\">Drive client relationship management by maintaining strong connections, ensuring satisfaction, addressing concerns, and acting as the primary point of contact<br /></p></li></ul><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in account management or project leadership in tech or AI-related fields, with a proven track record of successfully delivering complex solutions</p></li><li><p style=\"min-height:1.5em\">Resourceful problem-solver with a strong grasp of AI and machine learning concepts, particularly in natural language processing, able to translate technical requirements into actionable project plans</p></li><li><p style=\"min-height:1.5em\">Self-motivated professional with excellent communication skills, capable of articulating complex technical solutions and independently optimizing systems to meet client needs</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Strategic Partnerships Manager, you'll be the primary point of contact for our key accounts, responsible for nurturing relationships and ensuring customer success. You'll work closely with ML teams to understand their unique challenges and leverage our platform to deliver exceptional value in AI language model training.\n\n\n\n\nWHAT YOU’LL DO\n\n - Manage key accounts as a trusted advisor, developing a deep understanding of clients' AI strategies and overseeing high-quality data projects to ensure they meet SLAs and goals\n\n - Lead cross-functional collaboration, interfacing with engineering and operations teams while supervising project runners to ensure excellent deliverables and timely execution, leveraging expertise in data quality assessment and improvement methodologies\n\n - Drive client relationship management by maintaining strong connections, ensuring satisfaction, addressing concerns, and acting as the primary point of contact\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - Experience in account management or project leadership in tech or AI-related fields, with a proven track record of successfully delivering complex solutions\n\n - Resourceful problem-solver with a strong grasp of AI and machine learning concepts, particularly in natural language processing, able to translate technical requirements into actionable project plans\n\n - Self-motivated professional with excellent communication skills, capable of articulating complex technical solutions and independently optimizing systems to meet client needs"},{"id":"ed9a34be-a3f7-4c09-8602-9932edb47939","title":"Data Scientist","department":"Research & Data Science","team":"Research & Data Science","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-09-30T17:17:28.213+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/ed9a34be-a3f7-4c09-8602-9932edb47939","applyUrl":"https://jobs.ashbyhq.com/surge-ai/ed9a34be-a3f7-4c09-8602-9932edb47939/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Data Scientist at Surge, you'll use data to solve problems that are central to how we operate and grow. You'll partner with internal teams to uncover patterns, develop metrics, design experiments, and build tools that turn analysis into action. Your work could span detecting fraud and abuse, understanding what drives growth, or generating insights into the data we deliver to customers.</p><p style=\"min-height:1.5em\">This role is ideal for someone who thrives on impact and iteration — someone who loves digging into ambiguous problems, rapidly prototyping data workflows, and turning messy real-world data into actionable insight. Your work will sit at the heart of the platform behind frontier AI development, helping us grow and improve the quality of the data that shapes the most advanced models.</p><p style=\"min-height:1.5em\"></p><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Curiosity About AI</strong> - You're interested in how AI models are developed and how high-quality data contributes to their capabilities.</p></li><li><p style=\"min-height:1.5em\"><strong>Strong Problem-Solving Judgment</strong> - You can turn an open-ended question into a concrete analytical approach, weigh tradeoffs, and identify what's worth pursuing.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Collaboration</strong> - You enjoy working with operations, engineering, and other teams to understand problems, communicate findings, and turn insights into changes people can use.</p></li><li><p style=\"min-height:1.5em\"><strong>SQL and Python Proficiency</strong> - You're comfortable writing SQL and Python to analyze data, build pipelines, and prototype workflows. You don't need to be a software engineer, but code is one of your primary tools.<br /></p></li></ul><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Investigate questions related to fraud, growth, or customer data quality and performance.</p></li><li><p style=\"min-height:1.5em\">Develop metrics, analyses, and dashboards that help teams understand trends and prioritize action.</p></li><li><p style=\"min-height:1.5em\">Build tools and automated workflows that help teams detect issues, identify opportunities, and act at scale.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Data Scientist at Surge, you'll use data to solve problems that are central to how we operate and grow. You'll partner with internal teams to uncover patterns, develop metrics, design experiments, and build tools that turn analysis into action. Your work could span detecting fraud and abuse, understanding what drives growth, or generating insights into the data we deliver to customers.\n\nThis role is ideal for someone who thrives on impact and iteration — someone who loves digging into ambiguous problems, rapidly prototyping data workflows, and turning messy real-world data into actionable insight. Your work will sit at the heart of the platform behind frontier AI development, helping us grow and improve the quality of the data that shapes the most advanced models.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - Curiosity About AI - You're interested in how AI models are developed and how high-quality data contributes to their capabilities.\n\n - Strong Problem-Solving Judgment - You can turn an open-ended question into a concrete analytical approach, weigh tradeoffs, and identify what's worth pursuing.\n\n - Cross-Functional Collaboration - You enjoy working with operations, engineering, and other teams to understand problems, communicate findings, and turn insights into changes people can use.\n\n - SQL and Python Proficiency - You're comfortable writing SQL and Python to analyze data, build pipelines, and prototype workflows. You don't need to be a software engineer, but code is one of your primary tools.\n   \n\n\nWHAT YOU'LL DO\n\n - Investigate questions related to fraud, growth, or customer data quality and performance.\n\n - Develop metrics, analyses, and dashboards that help teams understand trends and prioritize action.\n\n - Build tools and automated workflows that help teams detect issues, identify opportunities, and act at scale."},{"id":"6bb337ae-045c-4f40-a6af-8e1292bcf460","title":"Forward Deployed Researcher","department":"Research & Data Science","team":"Research & Data Science","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:49:55.848+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/6bb337ae-045c-4f40-a6af-8e1292bcf460","applyUrl":"https://jobs.ashbyhq.com/surge-ai/6bb337ae-045c-4f40-a6af-8e1292bcf460/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Forward Deployed Researcher, you’ll embed directly with leading AI labs and frontier model teams to explore how their models behave in the wild — and what it takes to make them work reliably at scale. You’ll lead hands-on research to evaluate capabilities, surface subtle failure modes, and design interventions that shape model behavior and deployment outcomes.</p><p style=\"min-height:1.5em\">You won’t just run tests — you’ll uncover insights that inform the next generation of model development. This is a role for someone who thrives on close collaboration, lives for iteration, and loves turning real-world complexity into actionable breakthroughs. Your work will shape how some of the most advanced AI systems interface with the world.</p><p style=\"min-height:1.5em\"></p><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Curiosity about Model Behavior</strong> – Interest in how models reason, generalize, and fail when applied to complex real-world tasks</p></li><li><p style=\"min-height:1.5em\"><strong>Experimental Rigor</strong> – Strong instincts for research design and insight generation in ambiguous settings</p></li><li><p style=\"min-height:1.5em\"><strong>Customer-Centered Mindset</strong> – Excitement to embed deeply with partners, understand their goals, and build towards meaningful impact<br /></p></li></ul><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and run evaluations to probe model generalization and behavior under deployment constraints</p></li><li><p style=\"min-height:1.5em\">Build data pipelines, fine-tuning workflows, or interventions to steer and improve model outputs</p></li><li><p style=\"min-height:1.5em\">Partner with internal stakeholders and external AI labs to operationalize custom frontier model use cases</p></li><li><p style=\"min-height:1.5em\">Explore and address failure modes in long-context reasoning, tool use, or real-time feedback loops</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Forward Deployed Researcher, you’ll embed directly with leading AI labs and frontier model teams to explore how their models behave in the wild — and what it takes to make them work reliably at scale. You’ll lead hands-on research to evaluate capabilities, surface subtle failure modes, and design interventions that shape model behavior and deployment outcomes.\n\nYou won’t just run tests — you’ll uncover insights that inform the next generation of model development. This is a role for someone who thrives on close collaboration, lives for iteration, and loves turning real-world complexity into actionable breakthroughs. Your work will shape how some of the most advanced AI systems interface with the world.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - Curiosity about Model Behavior – Interest in how models reason, generalize, and fail when applied to complex real-world tasks\n\n - Experimental Rigor – Strong instincts for research design and insight generation in ambiguous settings\n\n - Customer-Centered Mindset – Excitement to embed deeply with partners, understand their goals, and build towards meaningful impact\n   \n\n\nWHAT YOU'LL DO\n\n - Design and run evaluations to probe model generalization and behavior under deployment constraints\n\n - Build data pipelines, fine-tuning workflows, or interventions to steer and improve model outputs\n\n - Partner with internal stakeholders and external AI labs to operationalize custom frontier model use cases\n\n - Explore and address failure modes in long-context reasoning, tool use, or real-time feedback loops"},{"id":"55673c49-9b7b-4080-b925-1e4b8a5011a3","title":"Research Scientist","department":"Research & Data Science","team":"Research & Data Science","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:49:58.032+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/55673c49-9b7b-4080-b925-1e4b8a5011a3","applyUrl":"https://jobs.ashbyhq.com/surge-ai/55673c49-9b7b-4080-b925-1e4b8a5011a3/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Research Scientist focused on data, you’ll work at the cutting edge of LLM development by designing the datasets that shape how frontier models behave. You’ll partner directly with AI research teams to experiment with new data collection strategies, evaluate dataset quality, and uncover insights that improve alignment, safety, and model performance.</p><p style=\"min-height:1.5em\">This is a research-driven, impact-heavy role: you’ll have the opportunity to test ideas quickly in live production environments, shape data-centric methodologies for some of the world’s top AI labs, and help define how high-quality data fuels the next generation of AI systems.</p><p style=\"min-height:1.5em\"></p><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Deep Curiosity About Data</strong> – Obsession with understanding how the structure, quality, and selection of data influence LLM performance</p></li><li><p style=\"min-height:1.5em\"><strong>Bias Toward Insight and Iteration</strong> – You think critically but move fast, designing lightweight experiments to generate actionable results</p></li><li><p style=\"min-height:1.5em\"><strong>Desire to Shape AI Development</strong> – Drive to build the foundational data layer that defines how the next generation of AI systems behave<br /></p></li></ul><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Research data collection strategies and designing high-impact data slices that uncover model failure modes</p></li><li><p style=\"min-height:1.5em\">Model annotator behavior and designing experiments to optimize instruction clarity and reward signal reliability</p></li><li><p style=\"min-height:1.5em\">Develop metrics and frameworks for evaluating dataset quality, diversity, and impact on downstream model alignment</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Research Scientist focused on data, you’ll work at the cutting edge of LLM development by designing the datasets that shape how frontier models behave. You’ll partner directly with AI research teams to experiment with new data collection strategies, evaluate dataset quality, and uncover insights that improve alignment, safety, and model performance.\n\nThis is a research-driven, impact-heavy role: you’ll have the opportunity to test ideas quickly in live production environments, shape data-centric methodologies for some of the world’s top AI labs, and help define how high-quality data fuels the next generation of AI systems.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - Deep Curiosity About Data – Obsession with understanding how the structure, quality, and selection of data influence LLM performance\n\n - Bias Toward Insight and Iteration – You think critically but move fast, designing lightweight experiments to generate actionable results\n\n - Desire to Shape AI Development – Drive to build the foundational data layer that defines how the next generation of AI systems behave\n   \n\n\nWHAT YOU'LL DO\n\n - Research data collection strategies and designing high-impact data slices that uncover model failure modes\n\n - Model annotator behavior and designing experiments to optimize instruction clarity and reward signal reliability\n\n - Develop metrics and frameworks for evaluating dataset quality, diversity, and impact on downstream model alignment"},{"id":"70b82b78-863b-43e5-8528-5d70ea1e4dfb","title":"Program Manager","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:44:21.222+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/70b82b78-863b-43e5-8528-5d70ea1e4dfb","applyUrl":"https://jobs.ashbyhq.com/surge-ai/70b82b78-863b-43e5-8528-5d70ea1e4dfb/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Program Manager at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams’ to solve our most complex challenges.</p><p style=\"min-height:1.5em\">In this role, you will own execution, driving coordination and collaboration across multiple teams. Your primary focus will be on ensuring tight coordination on project deliverables through the life of a program, driving repeatable processes that makes cross-functional work faster, more efficient, and more enjoyable.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.</p></li><li><p style=\"min-height:1.5em\">Gather and leverage data-driven insights to improve customer models and our ability to consistently enhance their performance.</p></li><li><p style=\"min-height:1.5em\">Contribute to cross-functional coordination and planning for complex projects.</p></li><li><p style=\"min-height:1.5em\">Collaborate with colleagues across the company to define, scope, and sequence major programs to scale our business.</p></li><li><p style=\"min-height:1.5em\">Provide clear and transparent updates to stakeholders.<br /></p></li></ul><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years of experience in program management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.</p></li><li><p style=\"min-height:1.5em\">Have exceptional interpersonal and communication skills, enabling you to influence without authority and build cross-organizational support.</p></li><li><p style=\"min-height:1.5em\">Have a high threshold for navigating ambiguity and ability to balance strategic priorities with rapid, high-quality execution.</p></li><li><p style=\"min-height:1.5em\">Thrive in fast-paced, scaling environments with the ability to bring order to chaos.</p></li><li><p style=\"min-height:1.5em\">Deep interest in AI systems (direct AI/ML experience valued but not required).</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Program Manager at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams’ to solve our most complex challenges.\n\nIn this role, you will own execution, driving coordination and collaboration across multiple teams. Your primary focus will be on ensuring tight coordination on project deliverables through the life of a program, driving repeatable processes that makes cross-functional work faster, more efficient, and more enjoyable.\n\n\n\n\nWHAT YOU’LL DO\n\n - Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.\n\n - Gather and leverage data-driven insights to improve customer models and our ability to consistently enhance their performance.\n\n - Contribute to cross-functional coordination and planning for complex projects.\n\n - Collaborate with colleagues across the company to define, scope, and sequence major programs to scale our business.\n\n - Provide clear and transparent updates to stakeholders.\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - 2+ years of experience in program management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.\n\n - Have exceptional interpersonal and communication skills, enabling you to influence without authority and build cross-organizational support.\n\n - Have a high threshold for navigating ambiguity and ability to balance strategic priorities with rapid, high-quality execution.\n\n - Thrive in fast-paced, scaling environments with the ability to bring order to chaos.\n\n - Deep interest in AI systems (direct AI/ML experience valued but not required)."},{"id":"45461fa9-8afe-4585-b063-dd2e77a7fc6b","title":"Technical Program Manager","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:44:46.804+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/45461fa9-8afe-4585-b063-dd2e77a7fc6b","applyUrl":"https://jobs.ashbyhq.com/surge-ai/45461fa9-8afe-4585-b063-dd2e77a7fc6b/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Technical Program Manager at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams’ to solve our most complex challenges.</p><p style=\"min-height:1.5em\">This role is ideal for someone who thrives in rapidly scaling, high-ambiguity environments. You should be able to seamlessly pivot between daily customer calls, detailed execution in operations and product, and strategic business development conversations.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.</p></li><li><p style=\"min-height:1.5em\">Drive execution of multiple simultaneous, cross-functional projects and/or programs.</p></li><li><p style=\"min-height:1.5em\">Effectively set timelines and manage teams to deadlines.</p></li><li><p style=\"min-height:1.5em\">Interface with a variety of technical and non-technical stakeholders.<br /></p></li></ul><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in program management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.</p></li><li><p style=\"min-height:1.5em\">Have strong interpersonal skills that enable you to influence without authority, build cross-organizational support, cooperation and action.</p></li><li><p style=\"min-height:1.5em\">Have a track record for being able to successfully organize, implement and manage complex programs and projects.</p></li><li><p style=\"min-height:1.5em\">Are used to working through trade-offs, balancing competing priorities, and having your mind changed.</p></li><li><p style=\"min-height:1.5em\">Deep interest in AI systems — direct AI/ML experience valued but not required.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Technical Program Manager at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams’ to solve our most complex challenges.\n\nThis role is ideal for someone who thrives in rapidly scaling, high-ambiguity environments. You should be able to seamlessly pivot between daily customer calls, detailed execution in operations and product, and strategic business development conversations.\n\n\n\n\nWHAT YOU’LL DO\n\n - Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.\n\n - Drive execution of multiple simultaneous, cross-functional projects and/or programs.\n\n - Effectively set timelines and manage teams to deadlines.\n\n - Interface with a variety of technical and non-technical stakeholders.\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - Experience in program management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.\n\n - Have strong interpersonal skills that enable you to influence without authority, build cross-organizational support, cooperation and action.\n\n - Have a track record for being able to successfully organize, implement and manage complex programs and projects.\n\n - Are used to working through trade-offs, balancing competing priorities, and having your mind changed.\n\n - Deep interest in AI systems — direct AI/ML experience valued but not required."},{"id":"5a9bdcd5-331e-4e38-9756-43367a17243c","title":"Generative Al - Generalist","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:43:53.785+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/5a9bdcd5-331e-4e38-9756-43367a17243c","applyUrl":"https://jobs.ashbyhq.com/surge-ai/5a9bdcd5-331e-4e38-9756-43367a17243c/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Generative AI Generalist at Surge, you'll play a critical role in optimizing the systems and processes that support our product development and delivery. You'll work closely with cross-functional teams, ensuring smooth coordination between product, engineering, and operations. This is an ideal role for someone who thrives in fast-paced environments and is adept at solving complex operational challenges to drive product success.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Oversee the end-to-end product operations cycle, ensuring timely and efficient delivery of features, improvements, and customer-facing solutions.</p></li><li><p style=\"min-height:1.5em\">Collaborate with product and engineering teams to align operational processes with product goals, ensuring that customer needs are met with scalable solutions.</p></li><li><p style=\"min-height:1.5em\">Establish, track, and optimize key performance metrics that ensure product and operational success, identifying areas for continuous improvement.</p></li><li><p style=\"min-height:1.5em\">Manage internal and external communication around product updates, resolving any operational roadblocks that arise.</p></li><li><p style=\"min-height:1.5em\">Use data-driven insights to refine operational strategies, ensuring seamless execution and support for product teams.<br /></p></li></ul><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong analytical skills with a focus on improving operational efficiencies and product delivery.</p></li><li><p style=\"min-height:1.5em\">Ability to navigate ambiguity, manage multiple initiatives, and drive continuous improvement across product and operational teams.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills, with the ability to collaborate across departments and translate complex processes into actionable steps.</p></li><li><p style=\"min-height:1.5em\">Interest in AI/ML systems is a plus, but not required.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Generative AI Generalist at Surge, you'll play a critical role in optimizing the systems and processes that support our product development and delivery. You'll work closely with cross-functional teams, ensuring smooth coordination between product, engineering, and operations. This is an ideal role for someone who thrives in fast-paced environments and is adept at solving complex operational challenges to drive product success.\n\n\n\n\nWHAT YOU’LL DO\n\n - Oversee the end-to-end product operations cycle, ensuring timely and efficient delivery of features, improvements, and customer-facing solutions.\n\n - Collaborate with product and engineering teams to align operational processes with product goals, ensuring that customer needs are met with scalable solutions.\n\n - Establish, track, and optimize key performance metrics that ensure product and operational success, identifying areas for continuous improvement.\n\n - Manage internal and external communication around product updates, resolving any operational roadblocks that arise.\n\n - Use data-driven insights to refine operational strategies, ensuring seamless execution and support for product teams.\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - Strong analytical skills with a focus on improving operational efficiencies and product delivery.\n\n - Ability to navigate ambiguity, manage multiple initiatives, and drive continuous improvement across product and operational teams.\n\n - Excellent communication skills, with the ability to collaborate across departments and translate complex processes into actionable steps.\n\n - Interest in AI/ML systems is a plus, but not required."},{"id":"9c80ec29-43fd-4b11-9755-54ce037a0ed8","title":"Human Data Architect","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:44:00.664+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/9c80ec29-43fd-4b11-9755-54ce037a0ed8","applyUrl":"https://jobs.ashbyhq.com/surge-ai/9c80ec29-43fd-4b11-9755-54ce037a0ed8/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Human Data Architect at Surge, you'll design the systems that govern how human data is collected, structured, and delivered to train frontier AI models. This means thinking carefully about task design, evaluation methodology, and data pipeline architecture — with a constant eye on how design choices upstream affect model behavior downstream.</p><p style=\"min-height:1.5em\">This role sits at the intersection of ML post-training and human data collection methodology. You'll need to understand what makes a good SFT example, what an RLHF pipeline needs to produce useful training signal, and how to structure evaluation datasets that actually discriminate between model capabilities — and then build the collection and delivery systems to produce that data reliably at scale.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Architect end-to-end data workflows — from task design through quality assurance and delivery — ensuring each stage produces data that is well-structured for its post-training purpose (e.g., SFT, RL, model evaluation).</p></li><li><p style=\"min-height:1.5em\">Design collection structures and task frameworks that translate what clients need from a model into concrete, scalable data generation processes.</p></li><li><p style=\"min-height:1.5em\">Build and monitor data quality frameworks that catch problems before they reach the client.</p></li><li><p style=\"min-height:1.5em\">Partner with engineering and product teams to improve data pipelines, identifying where structural or methodological changes can improve throughput without sacrificing quality.</p></li><li><p style=\"min-height:1.5em\">Translate patterns in data quality and project structure into actionable insights that inform project design, client deliverables, and product development.<br /></p></li></ul><h2>What We're Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience designing human data collection at scale — e.g., in computational cognitive science, HCI, crowdsourcing research, or a similar field where you've thought carefully about how to get reliable signal from human participants.</p></li><li><p style=\"min-height:1.5em\">Familiarity with ML post-training paradigms (e.g., SFT, RL) and a working intuition for how data quality decisions map onto model outcomes.</p></li><li><p style=\"min-height:1.5em\">Strong technical skills with the ability to work across data pipelines, not just analyze endpoints.</p></li><li><p style=\"min-height:1.5em\">Systems-level thinking — you understand how task design choices propagate into training data and you design accordingly.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills — you can explain measurement concepts to engineers and engineering constraints to researchers.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Human Data Architect at Surge, you'll design the systems that govern how human data is collected, structured, and delivered to train frontier AI models. This means thinking carefully about task design, evaluation methodology, and data pipeline architecture — with a constant eye on how design choices upstream affect model behavior downstream.\n\nThis role sits at the intersection of ML post-training and human data collection methodology. You'll need to understand what makes a good SFT example, what an RLHF pipeline needs to produce useful training signal, and how to structure evaluation datasets that actually discriminate between model capabilities — and then build the collection and delivery systems to produce that data reliably at scale.\n\n\n\n\nWHAT YOU'LL DO\n\n - Architect end-to-end data workflows — from task design through quality assurance and delivery — ensuring each stage produces data that is well-structured for its post-training purpose (e.g., SFT, RL, model evaluation).\n\n - Design collection structures and task frameworks that translate what clients need from a model into concrete, scalable data generation processes.\n\n - Build and monitor data quality frameworks that catch problems before they reach the client.\n\n - Partner with engineering and product teams to improve data pipelines, identifying where structural or methodological changes can improve throughput without sacrificing quality.\n\n - Translate patterns in data quality and project structure into actionable insights that inform project design, client deliverables, and product development.\n   \n\n\nWHAT WE'RE LOOKING FOR\n\n - Experience designing human data collection at scale — e.g., in computational cognitive science, HCI, crowdsourcing research, or a similar field where you've thought carefully about how to get reliable signal from human participants.\n\n - Familiarity with ML post-training paradigms (e.g., SFT, RL) and a working intuition for how data quality decisions map onto model outcomes.\n\n - Strong technical skills with the ability to work across data pipelines, not just analyze endpoints.\n\n - Systems-level thinking — you understand how task design choices propagate into training data and you design accordingly.\n\n - Excellent communication skills — you can explain measurement concepts to engineers and engineering constraints to researchers."},{"id":"73c5fe8d-0cb6-40e1-a634-d46928702f85","title":"AI Operations Engineer","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:43:29.984+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/73c5fe8d-0cb6-40e1-a634-d46928702f85","applyUrl":"https://jobs.ashbyhq.com/surge-ai/73c5fe8d-0cb6-40e1-a634-d46928702f85/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As an AI Operations Engineer at Surge, you'll lead initiatives that directly impact our products and our customers. You'll be part of our operations team and collaborate closely with engineering solve our most complex challenges.</p><p style=\"min-height:1.5em\">This role is ideal for someone earlier in their career — or looking to apply a technical background in a new context — who thrives in rapidly scaling, high-ambiguity environments. You'll spend a meaningful portion of your time designing and building — whether that's data processing pipelines, custom internal tooling, or AI-powered systems that improve how we deliver and evaluate work at scale. You'll also own the end-to-end design and execution of data collection projects for frontier AI labs — defining task structures, building quality frameworks, and shipping datasets that directly improve the world's most advanced models.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and build scalable systems and tooling — including data processing pipelines, automation workflows, and AI-based quality control tools — working closely with engineering to ship solutions to real operational problems.</p></li><li><p style=\"min-height:1.5em\">Establish and expand scalable processes to enhance customer support and value delivery.</p></li><li><p style=\"min-height:1.5em\">Drive execution of multiple simultaneous cross-functional projects, setting timelines and managing deadlines.</p></li><li><p style=\"min-height:1.5em\">Interface with a variety of technical and non-technical stakeholders.<br /></p></li></ul><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Background in CS, engineering, or another quantitative field preferred.</p></li><li><p style=\"min-height:1.5em\">Hands-on coding experience (Python or similar) and comfort building tools and systems from scratch — not just scripting, but designing solutions to real operational problems.</p></li><li><p style=\"min-height:1.5em\">Proven track record of navigating ambiguity and executing complex, cross-functional projects in a high-performing environment.</p></li><li><p style=\"min-height:1.5em\">Strong interpersonal skills that enable you to influence without authority and build cross-organizational alignment.</p></li><li><p style=\"min-height:1.5em\">Comfortable working through trade-offs, balancing competing priorities, and having your mind changed.</p></li><li><p style=\"min-height:1.5em\">Deep interest in AI systems — direct AI/ML experience valued but not required.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs an AI Operations Engineer at Surge, you'll lead initiatives that directly impact our products and our customers. You'll be part of our operations team and collaborate closely with engineering solve our most complex challenges.\n\nThis role is ideal for someone earlier in their career — or looking to apply a technical background in a new context — who thrives in rapidly scaling, high-ambiguity environments. You'll spend a meaningful portion of your time designing and building — whether that's data processing pipelines, custom internal tooling, or AI-powered systems that improve how we deliver and evaluate work at scale. You'll also own the end-to-end design and execution of data collection projects for frontier AI labs — defining task structures, building quality frameworks, and shipping datasets that directly improve the world's most advanced models.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design and build scalable systems and tooling — including data processing pipelines, automation workflows, and AI-based quality control tools — working closely with engineering to ship solutions to real operational problems.\n\n - Establish and expand scalable processes to enhance customer support and value delivery.\n\n - Drive execution of multiple simultaneous cross-functional projects, setting timelines and managing deadlines.\n\n - Interface with a variety of technical and non-technical stakeholders.\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - Background in CS, engineering, or another quantitative field preferred.\n\n - Hands-on coding experience (Python or similar) and comfort building tools and systems from scratch — not just scripting, but designing solutions to real operational problems.\n\n - Proven track record of navigating ambiguity and executing complex, cross-functional projects in a high-performing environment.\n\n - Strong interpersonal skills that enable you to influence without authority and build cross-organizational alignment.\n\n - Comfortable working through trade-offs, balancing competing priorities, and having your mind changed.\n\n - Deep interest in AI systems — direct AI/ML experience valued but not required."},{"id":"9ccb7739-04bb-4c12-8c1e-006c2c69d743","title":"RL Environments Architect","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:44:42.577+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/9ccb7739-04bb-4c12-8c1e-006c2c69d743","applyUrl":"https://jobs.ashbyhq.com/surge-ai/9ccb7739-04bb-4c12-8c1e-006c2c69d743/application","descriptionHtml":"<h2><strong>About Us</strong></h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">As an RL Environments Architect, you’ll design, instrument, and govern the simulated worlds where agents learn — from compact task microcosms to multi-agent, tool-using ecosystems. You’ll define the primitives, reward structures, interfaces, and telemetry that let us stress-test emerging capabilities while keeping training signals faithful, stable, and scalable.</p><p style=\"min-height:1.5em\">Not only will you build environments, you’ll craft standards for data quality and reproducibility across large-scale agent gyms. This is a role for someone who sweats the details of simulation fidelity, thinks in terms of coverage and failure surfaces, and loves turning messy real-world phenomena into learnable curricula. Your work will form the backbone for safe, rapid progress in agentic systems.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Architect a modular environment framework with clear APIs, curriculum scaffolds, and configurable reward/termination schemas</p></li><li><p style=\"min-height:1.5em\">Establish quality bars: coverage metrics, invariance checks, and trace audits for environment outputs and agent experience buffers</p></li><li><p style=\"min-height:1.5em\">Instrument rich telemetry for episode rollouts; mitigating reward hacking, mode collapse, and exploitable loopholes</p></li><li><p style=\"min-height:1.5em\">Partner with researchers to translate real-world tasks into robust simulations, including synthetic data generators and evaluation suites<br /></p></li></ul><h2><strong>What We’re Looking for</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Simulation &amp; Systems Depth</strong> – Experience building RL environments or simulators (e.g., custom physics, multi-agent, tool APIs) with an eye for determinism, performance, and observability</p></li><li><p style=\"min-height:1.5em\"><strong>Data Quality Leadership</strong> – Strong instincts for designing reward functions, scenario taxonomies, and QA pipelines that keep signals aligned and drift-free</p></li><li><p style=\"min-height:1.5em\"><strong>Builder’s Mindset</strong> – Comfort collaborating across research and engineering to ship pragmatic, testable environments that evolve with model capabilities</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs an RL Environments Architect, you’ll design, instrument, and govern the simulated worlds where agents learn — from compact task microcosms to multi-agent, tool-using ecosystems. You’ll define the primitives, reward structures, interfaces, and telemetry that let us stress-test emerging capabilities while keeping training signals faithful, stable, and scalable.\n\nNot only will you build environments, you’ll craft standards for data quality and reproducibility across large-scale agent gyms. This is a role for someone who sweats the details of simulation fidelity, thinks in terms of coverage and failure surfaces, and loves turning messy real-world phenomena into learnable curricula. Your work will form the backbone for safe, rapid progress in agentic systems.\n\n\n\n\nWHAT YOU'LL DO\n\n - Architect a modular environment framework with clear APIs, curriculum scaffolds, and configurable reward/termination schemas\n\n - Establish quality bars: coverage metrics, invariance checks, and trace audits for environment outputs and agent experience buffers\n\n - Instrument rich telemetry for episode rollouts; mitigating reward hacking, mode collapse, and exploitable loopholes\n\n - Partner with researchers to translate real-world tasks into robust simulations, including synthetic data generators and evaluation suites\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - Simulation & Systems Depth – Experience building RL environments or simulators (e.g., custom physics, multi-agent, tool APIs) with an eye for determinism, performance, and observability\n\n - Data Quality Leadership – Strong instincts for designing reward functions, scenario taxonomies, and QA pipelines that keep signals aligned and drift-free\n\n - Builder’s Mindset – Comfort collaborating across research and engineering to ship pragmatic, testable environments that evolve with model capabilities"},{"id":"105fdf18-e839-4d33-8d9e-7ab1d4330dcd","title":"Strategic Projects Lead","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:44:35.123+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/105fdf18-e839-4d33-8d9e-7ab1d4330dcd","applyUrl":"https://jobs.ashbyhq.com/surge-ai/105fdf18-e839-4d33-8d9e-7ab1d4330dcd/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Strategic Projects Lead at Surge, you will ensure that our data collection, processing, and management systems operate efficiently and scale with our growing needs. You will work closely with engineering, product, and operations teams to ensure that our data pipelines and processes are optimized for both speed and quality. This is a great opportunity for someone who thrives in dynamic environments and is passionate about making data flow seamlessly through complex systems.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage the end-to-end data operations process, ensuring data is collected, processed, and delivered efficiently and accurately.</p></li><li><p style=\"min-height:1.5em\">Collaborate with product and engineering teams to refine data pipelines and improve data flow across systems.</p></li><li><p style=\"min-height:1.5em\">Establish and monitor key data quality metrics, ensuring the consistency and reliability of data used for training AI models.</p></li><li><p style=\"min-height:1.5em\">Identify operational inefficiencies in data workflows and implement solutions to improve speed and quality.</p></li><li><p style=\"min-height:1.5em\">Provide actionable insights from data analysis, supporting teams in decision-making and product development.<br /></p></li></ul><h2>What We're Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong technical skills, with experience in managing data pipelines and ensuring data quality (experience with SQL, Python, or similar tools preferred).</p></li><li><p style=\"min-height:1.5em\">Excellent problem-solving skills and a data-driven approach to improving processes and systems.</p></li><li><p style=\"min-height:1.5em\">Strong collaboration skills with the ability to work cross-functionally and communicate complex data issues to non-technical stakeholders.</p></li><li><p style=\"min-height:1.5em\">Interest in AI/ML systems is a plus, but not required.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Strategic Projects Lead at Surge, you will ensure that our data collection, processing, and management systems operate efficiently and scale with our growing needs. You will work closely with engineering, product, and operations teams to ensure that our data pipelines and processes are optimized for both speed and quality. This is a great opportunity for someone who thrives in dynamic environments and is passionate about making data flow seamlessly through complex systems.\n\n\n\n\nWHAT YOU'LL DO\n\n - Manage the end-to-end data operations process, ensuring data is collected, processed, and delivered efficiently and accurately.\n\n - Collaborate with product and engineering teams to refine data pipelines and improve data flow across systems.\n\n - Establish and monitor key data quality metrics, ensuring the consistency and reliability of data used for training AI models.\n\n - Identify operational inefficiencies in data workflows and implement solutions to improve speed and quality.\n\n - Provide actionable insights from data analysis, supporting teams in decision-making and product development.\n   \n\n\nWHAT WE'RE LOOKING FOR\n\n - Strong technical skills, with experience in managing data pipelines and ensuring data quality (experience with SQL, Python, or similar tools preferred).\n\n - Excellent problem-solving skills and a data-driven approach to improving processes and systems.\n\n - Strong collaboration skills with the ability to work cross-functionally and communicate complex data issues to non-technical stakeholders.\n\n - Interest in AI/ML systems is a plus, but not required."},{"id":"1b1051c1-b158-47f0-b532-01e23868a461","title":"Al Programs Analyst","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:43:39.919+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/1b1051c1-b158-47f0-b532-01e23868a461","applyUrl":"https://jobs.ashbyhq.com/surge-ai/1b1051c1-b158-47f0-b532-01e23868a461/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As an AI Programs Analyst at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams to solve our most complex challenges.</p><p style=\"min-height:1.5em\">This role is ideal for someone who is early on in their career and thrives in rapidly scaling, high-ambiguity environments. You should be able to seamlessly pivot between daily customer calls, detailed execution in operations and product, and strategic business development conversations.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.</p></li><li><p style=\"min-height:1.5em\">Drive execution of multiple simultaneous, cross-functional projects and/or programs.</p></li><li><p style=\"min-height:1.5em\">Effectively set timelines and manage teams to deadlines.</p></li><li><p style=\"min-height:1.5em\">Interface with a variety of technical and non-technical stakeholders.<br /></p></li></ul><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in program management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.</p></li><li><p style=\"min-height:1.5em\">Have strong interpersonal skills that enable you to influence without authority, build cross-organizational support, cooperation and action.</p></li><li><p style=\"min-height:1.5em\">Have a track record for being able to successfully organize, implement and manage complex programs and projects.</p></li><li><p style=\"min-height:1.5em\">Are used to working through trade-offs, balancing competing priorities, and having your mind changed.</p></li><li><p style=\"min-height:1.5em\">Deep interest in AI systems — direct AI/ML experience valued but not required.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs an AI Programs Analyst at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams to solve our most complex challenges.\n\nThis role is ideal for someone who is early on in their career and thrives in rapidly scaling, high-ambiguity environments. You should be able to seamlessly pivot between daily customer calls, detailed execution in operations and product, and strategic business development conversations.\n\n\n\n\nWHAT YOU’LL DO\n\n - Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.\n\n - Drive execution of multiple simultaneous, cross-functional projects and/or programs.\n\n - Effectively set timelines and manage teams to deadlines.\n\n - Interface with a variety of technical and non-technical stakeholders.\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - Experience in program management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.\n\n - Have strong interpersonal skills that enable you to influence without authority, build cross-organizational support, cooperation and action.\n\n - Have a track record for being able to successfully organize, implement and manage complex programs and projects.\n\n - Are used to working through trade-offs, balancing competing priorities, and having your mind changed.\n\n - Deep interest in AI systems — direct AI/ML experience valued but not required."},{"id":"7cb3f562-487a-4834-98a5-47affd444aa2","title":"Strategic Product Manager","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:44:28.227+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/7cb3f562-487a-4834-98a5-47affd444aa2","applyUrl":"https://jobs.ashbyhq.com/surge-ai/7cb3f562-487a-4834-98a5-47affd444aa2/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Strategic Product Manager at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams’ to solve our most complex challenges. This role is ideal for someone who thrives in rapidly scaling, high-ambiguity environments. You should be able to seamlessly pivot between daily customer calls, detailed execution in operations and product, and strategic business development conversations.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive customer-centric product development by deeply understanding pain points and delivering impactful solutions, while overseeing project execution and account management activities.</p></li><li><p style=\"min-height:1.5em\">Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.</p></li><li><p style=\"min-height:1.5em\">Gather and leverage data-driven insights to improve customer models and our ability to consistently enhance their performance.<br /></p></li></ul><h2>What We're Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in product management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.</p></li><li><p style=\"min-height:1.5em\">Strong analytical skills and data-driven approach, coupled with experience in market research, competitive analysis, and deriving actionable product insights.</p></li><li><p style=\"min-height:1.5em\">Deep interest in AI systems (direct AI/ML experience valued but not required) and excellent project management skills, including the ability to oversee project teams and collaborate effectively across departments.</p></li><li><p style=\"min-height:1.5em\">A commitment to making the next generation of AI models safer and more useful.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Strategic Product Manager at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams’ to solve our most complex challenges. This role is ideal for someone who thrives in rapidly scaling, high-ambiguity environments. You should be able to seamlessly pivot between daily customer calls, detailed execution in operations and product, and strategic business development conversations.\n\n\n\n\nWHAT YOU'LL DO\n\n - Drive customer-centric product development by deeply understanding pain points and delivering impactful solutions, while overseeing project execution and account management activities.\n\n - Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.\n\n - Gather and leverage data-driven insights to improve customer models and our ability to consistently enhance their performance.\n   \n\n\nWHAT WE'RE LOOKING FOR\n\n - Experience in product management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.\n\n - Strong analytical skills and data-driven approach, coupled with experience in market research, competitive analysis, and deriving actionable product insights.\n\n - Deep interest in AI systems (direct AI/ML experience valued but not required) and excellent project management skills, including the ability to oversee project teams and collaborate effectively across departments.\n\n - A commitment to making the next generation of AI models safer and more useful."},{"id":"00191467-d852-4f94-9dae-8fd83eabe6fd","title":"Data Operations Manager","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:43:47.659+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/00191467-d852-4f94-9dae-8fd83eabe6fd","applyUrl":"https://jobs.ashbyhq.com/surge-ai/00191467-d852-4f94-9dae-8fd83eabe6fd/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Data Operations Manager at Surge, you'll play a critical role in optimizing the systems and processes that support our product development and delivery. You'll work closely with cross-functional teams, ensuring smooth coordination between product, engineering, and operations. This is an ideal role for someone who thrives in fast-paced environments and is adept at solving complex operational challenges to drive product success.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Oversee the end-to-end product operations cycle, ensuring timely and efficient delivery of features, improvements, and customer-facing solutions.</p></li><li><p style=\"min-height:1.5em\">Collaborate with product and engineering teams to align operational processes with product goals, ensuring that customer needs are met with scalable solutions.</p></li><li><p style=\"min-height:1.5em\">Establish, track, and optimize key performance metrics that ensure product and operational success, identifying areas for continuous improvement.</p></li><li><p style=\"min-height:1.5em\">Manage internal and external communication around product updates, resolving any operational roadblocks that arise.</p></li><li><p style=\"min-height:1.5em\">Use data-driven insights to refine operational strategies, ensuring seamless execution and support for product teams.<br /></p></li></ul><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong analytical skills with a focus on improving operational efficiencies and product delivery.</p></li><li><p style=\"min-height:1.5em\">Ability to navigate ambiguity, manage multiple initiatives, and drive continuous improvement across product and operational teams.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills, with the ability to collaborate across departments and translate complex processes into actionable steps.</p></li><li><p style=\"min-height:1.5em\">Interest in AI/ML systems is a plus, but not required.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Data Operations Manager at Surge, you'll play a critical role in optimizing the systems and processes that support our product development and delivery. You'll work closely with cross-functional teams, ensuring smooth coordination between product, engineering, and operations. This is an ideal role for someone who thrives in fast-paced environments and is adept at solving complex operational challenges to drive product success.\n\n\n\n\nWHAT YOU’LL DO\n\n - Oversee the end-to-end product operations cycle, ensuring timely and efficient delivery of features, improvements, and customer-facing solutions.\n\n - Collaborate with product and engineering teams to align operational processes with product goals, ensuring that customer needs are met with scalable solutions.\n\n - Establish, track, and optimize key performance metrics that ensure product and operational success, identifying areas for continuous improvement.\n\n - Manage internal and external communication around product updates, resolving any operational roadblocks that arise.\n\n - Use data-driven insights to refine operational strategies, ensuring seamless execution and support for product teams.\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - Strong analytical skills with a focus on improving operational efficiencies and product delivery.\n\n - Ability to navigate ambiguity, manage multiple initiatives, and drive continuous improvement across product and operational teams.\n\n - Excellent communication skills, with the ability to collaborate across departments and translate complex processes into actionable steps.\n\n - Interest in AI/ML systems is a plus, but not required."},{"id":"7ec238d8-7541-47ac-9053-d7a5f31d64e6","title":"Lead Adversarial Engineer","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:44:11.083+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/7ec238d8-7541-47ac-9053-d7a5f31d64e6","applyUrl":"https://jobs.ashbyhq.com/surge-ai/7ec238d8-7541-47ac-9053-d7a5f31d64e6/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Lead Adversarial Engineer, you’ll run end-to-end red-teaming workstreams against frontier models — scoping threat models, designing campaigns, coordinating operators, and synthesizing results into clear risk pictures and decision-ready reports. You’ll orchestrate structured adversarial exercises across modalities and tools, ensuring coverage, reproducibility, and crisp learning loops.</p><p style=\"min-height:1.5em\">You won’t just find failures — you’ll build the operational engine that repeatedly surfaces them under realistic constraints. This is a role for someone who thrives on program design, loves turning messy attack spaces into disciplined test plans, and can drive cross-functional execution from kickoff to readout.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Stand up a recurring red-team cadence: scoping targets, recruiting operators, defining success criteria, and executing multi-week campaigns</p></li><li><p style=\"min-height:1.5em\">Create scenario banks and attack taxonomies; ensuring breadth/depth coverage and tracking families of exploits across versions and contexts</p></li><li><p style=\"min-height:1.5em\">Produce executive readouts and issue trackers that distill severity, exploitability, and user harm, with crisp reproduction steps and artifacts</p></li><li><p style=\"min-height:1.5em\">Partner with research, product, and ops teams to validate fixes and rerun focused regressions; maintaining dashboards for trendlines and residual risk<br /></p></li></ul><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Red-Team Program Leadership</strong> – Experience planning and running adversarial campaigns (jailbreaks, prompt injection, tool abuse), including playbooks, ops cadence, and after-action reviews</p></li><li><p style=\"min-height:1.5em\"><strong>Methodical Experimentation</strong> – Strength in designing scenarios, controls, and metrics; comfort triaging findings and prioritizing next passes based on evidence</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder Command</strong> – Ability to brief partners, align on objectives, and translate results into actionable remediation tracks with clear owners and timelines</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Lead Adversarial Engineer, you’ll run end-to-end red-teaming workstreams against frontier models — scoping threat models, designing campaigns, coordinating operators, and synthesizing results into clear risk pictures and decision-ready reports. You’ll orchestrate structured adversarial exercises across modalities and tools, ensuring coverage, reproducibility, and crisp learning loops.\n\nYou won’t just find failures — you’ll build the operational engine that repeatedly surfaces them under realistic constraints. This is a role for someone who thrives on program design, loves turning messy attack spaces into disciplined test plans, and can drive cross-functional execution from kickoff to readout.\n\n\n\n\nWHAT YOU'LL DO\n\n - Stand up a recurring red-team cadence: scoping targets, recruiting operators, defining success criteria, and executing multi-week campaigns\n\n - Create scenario banks and attack taxonomies; ensuring breadth/depth coverage and tracking families of exploits across versions and contexts\n\n - Produce executive readouts and issue trackers that distill severity, exploitability, and user harm, with crisp reproduction steps and artifacts\n\n - Partner with research, product, and ops teams to validate fixes and rerun focused regressions; maintaining dashboards for trendlines and residual risk\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - Red-Team Program Leadership – Experience planning and running adversarial campaigns (jailbreaks, prompt injection, tool abuse), including playbooks, ops cadence, and after-action reviews\n\n - Methodical Experimentation – Strength in designing scenarios, controls, and metrics; comfort triaging findings and prioritizing next passes based on evidence\n\n - Stakeholder Command – Ability to brief partners, align on objectives, and translate results into actionable remediation tracks with clear owners and timelines"},{"id":"47cd0a8e-cc01-43a9-8d0d-bad7543c36bd","title":"Product Operations Manager","department":"Field Engineering & Operations","team":"Field Engineering & Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-07-13T14:44:16.275+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/47cd0a8e-cc01-43a9-8d0d-bad7543c36bd","applyUrl":"https://jobs.ashbyhq.com/surge-ai/47cd0a8e-cc01-43a9-8d0d-bad7543c36bd/application","descriptionHtml":"<h2>About Us</h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">As a Product Operations Manager at Surge, you'll play a critical role in optimizing the systems and processes that support our product development and delivery. You'll work closely with cross-functional teams, ensuring smooth coordination between product, engineering, and operations. This is an ideal role for someone who thrives in fast-paced environments and is adept at solving complex operational challenges to drive product success.</p><p style=\"min-height:1.5em\"></p><h2>What You’ll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Oversee the end-to-end product operations cycle, ensuring timely and efficient delivery of features, improvements, and customer-facing solutions.</p></li><li><p style=\"min-height:1.5em\">Collaborate with product and engineering teams to align operational processes with product goals, ensuring that customer needs are met with scalable solutions.</p></li><li><p style=\"min-height:1.5em\">Establish, track, and optimize key performance metrics that ensure product and operational success, identifying areas for continuous improvement.</p></li><li><p style=\"min-height:1.5em\">Manage internal and external communication around product updates, resolving any operational roadblocks that arise.</p></li><li><p style=\"min-height:1.5em\">Use data-driven insights to refine operational strategies, ensuring seamless execution and support for product teams.<br /></p></li></ul><h2>What We’re Looking for</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong analytical skills with a focus on improving operational efficiencies and product delivery.</p></li><li><p style=\"min-height:1.5em\">Ability to navigate ambiguity, manage multiple initiatives, and drive continuous improvement across product and operational teams.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills, with the ability to collaborate across departments and translate complex processes into actionable steps.</p></li><li><p style=\"min-height:1.5em\">Interest in AI/ML systems is a plus, but not required.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nAs a Product Operations Manager at Surge, you'll play a critical role in optimizing the systems and processes that support our product development and delivery. You'll work closely with cross-functional teams, ensuring smooth coordination between product, engineering, and operations. This is an ideal role for someone who thrives in fast-paced environments and is adept at solving complex operational challenges to drive product success.\n\n\n\n\nWHAT YOU’LL DO\n\n - Oversee the end-to-end product operations cycle, ensuring timely and efficient delivery of features, improvements, and customer-facing solutions.\n\n - Collaborate with product and engineering teams to align operational processes with product goals, ensuring that customer needs are met with scalable solutions.\n\n - Establish, track, and optimize key performance metrics that ensure product and operational success, identifying areas for continuous improvement.\n\n - Manage internal and external communication around product updates, resolving any operational roadblocks that arise.\n\n - Use data-driven insights to refine operational strategies, ensuring seamless execution and support for product teams.\n   \n\n\nWHAT WE’RE LOOKING FOR\n\n - Strong analytical skills with a focus on improving operational efficiencies and product delivery.\n\n - Ability to navigate ambiguity, manage multiple initiatives, and drive continuous improvement across product and operational teams.\n\n - Excellent communication skills, with the ability to collaborate across departments and translate complex processes into actionable steps.\n\n - Interest in AI/ML systems is a plus, but not required."},{"id":"c3b159ff-62b5-4e14-8ab2-8f1bbe13414d","title":"Recruiter","department":"Corporate Operations","team":"Corporate Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-09-30T15:00:25.660+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/c3b159ff-62b5-4e14-8ab2-8f1bbe13414d","applyUrl":"https://jobs.ashbyhq.com/surge-ai/c3b159ff-62b5-4e14-8ab2-8f1bbe13414d/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>About Us</strong></p><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">We're hiring recruiters. You’ll flex across the company’s hiring needs, moving between searches across engineering, research, product, and partnerships. We’re hiring for extremely high bars across tech and non-tech. You should be able to identify the best people in the market, understand what makes them exceptional and make judgment calls without relying on a checklist. We don't have coordinators or approval layers, so scheduling, follow-ups, offer details, all of that is you.</p><p style=\"min-height:1.5em\">That's the trade here: a lot of freedom in how you work, and a high bar for the work itself.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Full-cycle searches, technical and non-technical: sourcing, screens, scheduling, closing.</p></li><li><p style=\"min-height:1.5em\">Own your searches end to end. Run your desk from intake to close with autonomy and urgency.</p></li><li><p style=\"min-height:1.5em\">Source creatively and relentlessly. The best candidates often aren’t applying. You’ll figure out where they are, how to find them, and how to get their attention.</p></li><li><p style=\"min-height:1.5em\">Work directly with hiring managers. Shape the role with them, and tell them when the spec doesn't match the market.</p></li><li><p style=\"min-height:1.5em\">Fix things in our process that slow you down.</p></li></ul><p style=\"min-height:1.5em\"><strong>What We're Looking For</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You've closed strong candidates in competitive markets. Technical recruiting experience is a big plus.</p></li><li><p style=\"min-height:1.5em\">You're fine with little structure or direction.</p></li><li><p style=\"min-height:1.5em\">You write well. Candidates notice.</p></li><li><p style=\"min-height:1.5em\">You can run several searches at once and move with urgency all the time. Great candidates move fast, and so do we.</p></li></ul>","descriptionPlain":"About Us\n\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day. We've run a profitable business from day one without raising venture funding.\n\nThe Role\n\nWe're hiring recruiters. You’ll flex across the company’s hiring needs, moving between searches across engineering, research, product, and partnerships. We’re hiring for extremely high bars across tech and non-tech. You should be able to identify the best people in the market, understand what makes them exceptional and make judgment calls without relying on a checklist. We don't have coordinators or approval layers, so scheduling, follow-ups, offer details, all of that is you.\n\nThat's the trade here: a lot of freedom in how you work, and a high bar for the work itself.\n\nWhat You'll Do\n\n - Full-cycle searches, technical and non-technical: sourcing, screens, scheduling, closing.\n\n - Own your searches end to end. Run your desk from intake to close with autonomy and urgency.\n\n - Source creatively and relentlessly. The best candidates often aren’t applying. You’ll figure out where they are, how to find them, and how to get their attention.\n\n - Work directly with hiring managers. Shape the role with them, and tell them when the spec doesn't match the market.\n\n - Fix things in our process that slow you down.\n\nWhat We're Looking For\n\n - You've closed strong candidates in competitive markets. Technical recruiting experience is a big plus.\n\n - You're fine with little structure or direction.\n\n - You write well. Candidates notice.\n\n - You can run several searches at once and move with urgency all the time. Great candidates move fast, and so do we."},{"id":"b2279e68-762d-4753-8578-4e4551685596","title":"Legal Operations / Paralegal","department":"Legal","team":"Legal","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-10-29T20:57:43.895+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/b2279e68-762d-4753-8578-4e4551685596","applyUrl":"https://jobs.ashbyhq.com/surge-ai/b2279e68-762d-4753-8578-4e4551685596/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>About Us</strong></p><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence - curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn’t just about scaling compute - it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We’ve run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">As Legal Operations / Paralegal at Surge, you’ll keep our legal function running. You’ll handle the day-to-day work, from corporate filings to deadline tracking to vendor management, and you’ll build the processes and tools that help a growing legal team stay organized. You’ll work directly with our General Counsel and the rest of the legal team.</p><p style=\"min-height:1.5em\">This role is ideal for a corporate paralegal or legal operations professional who is detail-oriented, likes fixing and creating processes, and is excited to build with AI tools.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You’ll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage corporate filings and records, and follow up with government agencies and other organizations to get documents and approvals.</p></li><li><p style=\"min-height:1.5em\">Track legal deadlines, renewals, and obligations across the company, so nothing is missed.</p></li><li><p style=\"min-height:1.5em\">Run how legal requests come in and get handled, so the team can see what’s open, who owns it, and what’s next.</p></li><li><p style=\"min-height:1.5em\">Improve legal processes and workflows, and document them.</p></li><li><p style=\"min-height:1.5em\">Forecast and oversee the legal budget, including review of outside counsel invoices.</p></li><li><p style=\"min-height:1.5em\">Manage legal vendors and billing.</p></li><li><p style=\"min-height:1.5em\">Evaluate, set up, and run legal technology, and build new workflows with AI tools where they help.</p></li><li><p style=\"min-height:1.5em\">Support the lawyers on matters as needed.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>What We’re Looking for</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience in legal operations or as a corporate paralegal, at a law firm, in-house, or both.</p></li><li><p style=\"min-height:1.5em\">Experience with corporate filings and governmental follow-up, and a reliable system for tracking deadlines.</p></li><li><p style=\"min-height:1.5em\">Strong organization. You can run many things at once and nothing slips.</p></li><li><p style=\"min-height:1.5em\">Experience managing vendors, budgets, or billing review.</p></li><li><p style=\"min-height:1.5em\">Familiarity with legal tech tools, and an interest in using AI to build better workflows. Experience building with AI tools is a plus.</p></li><li><p style=\"min-height:1.5em\">Clear written communication and good judgment with confidential information.</p></li><li><p style=\"min-height:1.5em\">Comfortable building process in a fast-moving environment, and willing to figure things out as you go.</p></li></ul>","descriptionPlain":"About Us\n\nOur mission is to raise AGI with the richness of human intelligence - curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn’t just about scaling compute - it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We’ve run a profitable business from day one without raising venture funding.\n\n\n\nThe Role\n\nAs Legal Operations / Paralegal at Surge, you’ll keep our legal function running. You’ll handle the day-to-day work, from corporate filings to deadline tracking to vendor management, and you’ll build the processes and tools that help a growing legal team stay organized. You’ll work directly with our General Counsel and the rest of the legal team.\n\nThis role is ideal for a corporate paralegal or legal operations professional who is detail-oriented, likes fixing and creating processes, and is excited to build with AI tools.\n\n\n\nWhat You’ll Do\n\n - Manage corporate filings and records, and follow up with government agencies and other organizations to get documents and approvals.\n\n - Track legal deadlines, renewals, and obligations across the company, so nothing is missed.\n\n - Run how legal requests come in and get handled, so the team can see what’s open, who owns it, and what’s next.\n\n - Improve legal processes and workflows, and document them.\n\n - Forecast and oversee the legal budget, including review of outside counsel invoices.\n\n - Manage legal vendors and billing.\n\n - Evaluate, set up, and run legal technology, and build new workflows with AI tools where they help.\n\n - Support the lawyers on matters as needed.\n   \n\nWhat We’re Looking for\n\n - 5+ years of experience in legal operations or as a corporate paralegal, at a law firm, in-house, or both.\n\n - Experience with corporate filings and governmental follow-up, and a reliable system for tracking deadlines.\n\n - Strong organization. You can run many things at once and nothing slips.\n\n - Experience managing vendors, budgets, or billing review.\n\n - Familiarity with legal tech tools, and an interest in using AI to build better workflows. Experience building with AI tools is a plus.\n\n - Clear written communication and good judgment with confidential information.\n\n - Comfortable building process in a fast-moving environment, and willing to figure things out as you go."},{"id":"bfcb4915-c916-4c2a-9ed1-642ba8975fb4","title":"Software Engineer, Security","department":"Platform Engineering & Infrastructure","team":"Platform Engineering & Infrastructure","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-09-16T16:37:15.917+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/bfcb4915-c916-4c2a-9ed1-642ba8975fb4","applyUrl":"https://jobs.ashbyhq.com/surge-ai/bfcb4915-c916-4c2a-9ed1-642ba8975fb4/application","descriptionHtml":"<h1><strong>Software Engineer, Security</strong></h1><p style=\"min-height:1.5em\"></p><h2><strong>About Us</strong></h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence: curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute. It's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">This is a senior, hands-on role for engineers who want to own security end to end.</p><p style=\"min-height:1.5em\">This isn't an advisory role. You'll be an engineer on the team who owns security across the whole company, from product and infrastructure to corporate and IT, and you'll fix problems directly rather than surfacing them and handing them off. You'll be a pivotal part of an engineering team that takes security seriously and fixes things with you rather than treating it as someone else's job.</p><p style=\"min-height:1.5em\">We are a small, dynamic team operating at the center of the AI ecosystem. The way security gets done is changing because of AI, and as a company that works with every major AI lab, we're at the frontier of it. You'll work closely with engineers and researchers from the top technology companies in the world.</p><p style=\"min-height:1.5em\"></p><h2><strong>What We're Looking For</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of experience building and shipping production software (5+ with exceptional experience)</p></li><li><p style=\"min-height:1.5em\">Strong software engineering skills: you'll go through the same coding and system design bar as our engineers</p></li><li><p style=\"min-height:1.5em\">Competence across all three of product, infrastructure, and corporate security</p></li><li><p style=\"min-height:1.5em\">A generalist who's comfortable owning a little bit of everything rather than a narrow slice</p></li><li><p style=\"min-height:1.5em\">Early-stage startup experience, ideally as one of the first security hires at a company</p></li><li><p style=\"min-height:1.5em\">A builder's instinct for ambiguity: comfortable operating without a fixed roadmap or product managers, and you fix problems yourself instead of throwing them over the fence</p></li><li><p style=\"min-height:1.5em\">Experience with Python or Ruby on Rails a plus</p></li><li><p style=\"min-height:1.5em\">CS degree from a top school or equivalent STEM background<br /></p></li></ul><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fix authentication and authorization issues across the platform</p></li><li><p style=\"min-height:1.5em\">Improve how we manage keys and secrets across projects</p></li><li><p style=\"min-height:1.5em\">Harden internal tooling and bring off-band tools built by other teams safely into the platform</p></li><li><p style=\"min-height:1.5em\">Refactor permissioning and pull sensitive capabilities out of our admin systems</p></li><li><p style=\"min-height:1.5em\">Contribute to core backend engineering work alongside the engineering team</p></li><li><p style=\"min-height:1.5em\">Own security reviews, incident response, and tooling, flexing across product, infrastructure, and corporate as the business needs<br /></p></li></ul><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">We're based in San Francisco and New York and would love for you to be too. If you're a great fit elsewhere, we're open to remote, with some travel to spend time in person with the engineers you'll work with.</p>","descriptionPlain":"SOFTWARE ENGINEER, SECURITY\n\n\n\n\nABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence: curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute. It's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\n\n\nTHE ROLE\n\nThis is a senior, hands-on role for engineers who want to own security end to end.\n\nThis isn't an advisory role. You'll be an engineer on the team who owns security across the whole company, from product and infrastructure to corporate and IT, and you'll fix problems directly rather than surfacing them and handing them off. You'll be a pivotal part of an engineering team that takes security seriously and fixes things with you rather than treating it as someone else's job.\n\nWe are a small, dynamic team operating at the center of the AI ecosystem. The way security gets done is changing because of AI, and as a company that works with every major AI lab, we're at the frontier of it. You'll work closely with engineers and researchers from the top technology companies in the world.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 7+ years of experience building and shipping production software (5+ with exceptional experience)\n\n - Strong software engineering skills: you'll go through the same coding and system design bar as our engineers\n\n - Competence across all three of product, infrastructure, and corporate security\n\n - A generalist who's comfortable owning a little bit of everything rather than a narrow slice\n\n - Early-stage startup experience, ideally as one of the first security hires at a company\n\n - A builder's instinct for ambiguity: comfortable operating without a fixed roadmap or product managers, and you fix problems yourself instead of throwing them over the fence\n\n - Experience with Python or Ruby on Rails a plus\n\n - CS degree from a top school or equivalent STEM background\n   \n\n\nWHAT YOU'LL DO\n\n - Fix authentication and authorization issues across the platform\n\n - Improve how we manage keys and secrets across projects\n\n - Harden internal tooling and bring off-band tools built by other teams safely into the platform\n\n - Refactor permissioning and pull sensitive capabilities out of our admin systems\n\n - Contribute to core backend engineering work alongside the engineering team\n\n - Own security reviews, incident response, and tooling, flexing across product, infrastructure, and corporate as the business needs\n   \n\n\nLOCATION\n\nWe're based in San Francisco and New York and would love for you to be too. If you're a great fit elsewhere, we're open to remote, with some travel to spend time in person with the engineers you'll work with."},{"id":"6b25b24e-e5d5-43ca-83a9-77987c250e07","title":"IP and Data Privacy Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-10-29T20:39:51.968+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/6b25b24e-e5d5-43ca-83a9-77987c250e07","applyUrl":"https://jobs.ashbyhq.com/surge-ai/6b25b24e-e5d5-43ca-83a9-77987c250e07/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>About Us</strong></p><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence - curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn’t just about scaling compute - it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We’ve run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">As IP and Data Privacy Counsel at Surge, you’ll be our in-house expert on the legal questions at the center of our business: how data is collected and handled, who owns the data and content that AI systems are built on, and how our work fits into privacy and IP law that is changing quickly. You’ll be an early member of a new legal team and work directly with our General Counsel.</p><p style=\"min-height:1.5em\">This role is ideal for a lawyer who wants to work close to the frontier of AI, is comfortable when the law is unsettled, and wants to build programs rather than inherit them.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You’ll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Advise on data privacy across US and EU/UK law, and build and maintain our privacy program, including policies, notices, data processing agreements, and our approach to cross-border transfers.</p></li><li><p style=\"min-height:1.5em\">Handle privacy filings and registrations, and respond to regulator, customer, and contributor inquiries.</p></li><li><p style=\"min-height:1.5em\">Advise on copyright, trademark, and other IP questions that come up in AI data work, including how IP flows between Surge, our customers, our vendors and our contributors.</p></li><li><p style=\"min-height:1.5em\">Track litigation, legislation, and regulation on AI, data, and IP, and act as an early warning indicator for any issues that impact our business.</p></li><li><p style=\"min-height:1.5em\">Work with our corporate counsel to set IP and data terms in customer and vendor agreements.</p></li><li><p style=\"min-height:1.5em\">Partner with product, engineering, security, and HR on new data flows and features.</p></li><li><p style=\"min-height:1.5em\">Manage outside counsel, and decide what we handle in-house.</p></li><li><p style=\"min-height:1.5em\">Write guidance that people can actually use.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>What We’re Looking for</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5-10 years of experience as a lawyer, at a law firm (mid-level associate or higher) or in-house.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with US and EU/UK privacy laws, including filings, compliance programs, and following new legislation.</p></li><li><p style=\"min-height:1.5em\">Strong working knowledge of trademark and copyright, and of current case law, especially the cases shaping how AI companies use and produce content.</p></li><li><p style=\"min-height:1.5em\">Clear, practical communication. You give a recommendation and explain the risk in plain language, not a memo that avoids a call.</p></li><li><p style=\"min-height:1.5em\">Comfortable with ambiguity. You can structure a question nobody has answered yet and keep moving.</p></li><li><p style=\"min-height:1.5em\">Able to work with engineers, researchers, and business teams who want to move fast, and find a path that holds up legally.</p></li><li><p style=\"min-height:1.5em\">Genuinely curious about AI and how models are built and evaluated.</p></li><li><p style=\"min-height:1.5em\">Willing to do the work yourself, from drafting to filings, while the team is small, and interested in leading and developing new talent as we grow.</p></li></ul>","descriptionPlain":"About Us\n\nOur mission is to raise AGI with the richness of human intelligence - curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn’t just about scaling compute - it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We’ve run a profitable business from day one without raising venture funding.\n\n\n\nThe Role\n\nAs IP and Data Privacy Counsel at Surge, you’ll be our in-house expert on the legal questions at the center of our business: how data is collected and handled, who owns the data and content that AI systems are built on, and how our work fits into privacy and IP law that is changing quickly. You’ll be an early member of a new legal team and work directly with our General Counsel.\n\nThis role is ideal for a lawyer who wants to work close to the frontier of AI, is comfortable when the law is unsettled, and wants to build programs rather than inherit them.\n\n\n\nWhat You’ll Do\n\n - Advise on data privacy across US and EU/UK law, and build and maintain our privacy program, including policies, notices, data processing agreements, and our approach to cross-border transfers.\n\n - Handle privacy filings and registrations, and respond to regulator, customer, and contributor inquiries.\n\n - Advise on copyright, trademark, and other IP questions that come up in AI data work, including how IP flows between Surge, our customers, our vendors and our contributors.\n\n - Track litigation, legislation, and regulation on AI, data, and IP, and act as an early warning indicator for any issues that impact our business.\n\n - Work with our corporate counsel to set IP and data terms in customer and vendor agreements.\n\n - Partner with product, engineering, security, and HR on new data flows and features.\n\n - Manage outside counsel, and decide what we handle in-house.\n\n - Write guidance that people can actually use.\n   \n\nWhat We’re Looking for\n\n - 5-10 years of experience as a lawyer, at a law firm (mid-level associate or higher) or in-house.\n\n - Hands-on experience with US and EU/UK privacy laws, including filings, compliance programs, and following new legislation.\n\n - Strong working knowledge of trademark and copyright, and of current case law, especially the cases shaping how AI companies use and produce content.\n\n - Clear, practical communication. You give a recommendation and explain the risk in plain language, not a memo that avoids a call.\n\n - Comfortable with ambiguity. You can structure a question nobody has answered yet and keep moving.\n\n - Able to work with engineers, researchers, and business teams who want to move fast, and find a path that holds up legally.\n\n - Genuinely curious about AI and how models are built and evaluated.\n\n - Willing to do the work yourself, from drafting to filings, while the team is small, and interested in leading and developing new talent as we grow."},{"id":"f2e41626-3f6a-4aa4-a758-8adacf2b0630","title":"Sourcer","department":"Corporate Operations","team":"Corporate Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-09-30T14:29:12.941+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/f2e41626-3f6a-4aa4-a758-8adacf2b0630","applyUrl":"https://jobs.ashbyhq.com/surge-ai/f2e41626-3f6a-4aa4-a758-8adacf2b0630/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>About Us</strong><br />Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\"><br />Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day. We've run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"><br /><strong>The Role</strong><br />Great sourcing is detective work. You'll figure out who's doing exceptional work, where to find them, and what would make them want to talk to us.<br />You'll source across engineering, research, product, and partnerships, working side by side with our recruiters and hiring managers. The bar is extremely high. A good résumé isn't enough, and neither is a keyword match. You need to know what makes someone exceptional, and why.</p><p style=\"min-height:1.5em\"><br /><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build pipelines for our hardest searches, technical and non-technical.</p></li><li><p style=\"min-height:1.5em\">Map the market. Learn which teams, labs, and communities produce the best people, and share what you're seeing.</p></li><li><p style=\"min-height:1.5em\">Write outreach people actually read: specific, researched, never templated.</p></li><li><p style=\"min-height:1.5em\">Run first conversations and hand recruiters candidates who are warm and ready.</p></li><li><p style=\"min-height:1.5em\">Tell hiring managers when a spec doesn't match the market, and show them why.</p></li><li><p style=\"min-height:1.5em\">Find new channels when the obvious ones run dry.</p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\"><strong>What We're Looking For</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You've found great people in competitive markets. Engineering or research sourcing is a big plus.</p></li><li><p style=\"min-height:1.5em\">You can find people LinkedIn can't.</p></li><li><p style=\"min-height:1.5em\">You write well. Candidates notice.</p></li><li><p style=\"min-height:1.5em\">You don't need a playbook, and you move fast. Great candidates move fast, and so do we.</p></li></ul>","descriptionPlain":"About Us\nOur mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.\n\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day. We've run a profitable business from day one without raising venture funding.\n\n\nThe Role\nGreat sourcing is detective work. You'll figure out who's doing exceptional work, where to find them, and what would make them want to talk to us.\nYou'll source across engineering, research, product, and partnerships, working side by side with our recruiters and hiring managers. The bar is extremely high. A good résumé isn't enough, and neither is a keyword match. You need to know what makes someone exceptional, and why.\n\n\nWhat You'll Do\n\n - Build pipelines for our hardest searches, technical and non-technical.\n\n - Map the market. Learn which teams, labs, and communities produce the best people, and share what you're seeing.\n\n - Write outreach people actually read: specific, researched, never templated.\n\n - Run first conversations and hand recruiters candidates who are warm and ready.\n\n - Tell hiring managers when a spec doesn't match the market, and show them why.\n\n - Find new channels when the obvious ones run dry.\n   \n   \n\nWhat We're Looking For\n\n - You've found great people in competitive markets. Engineering or research sourcing is a big plus.\n\n - You can find people LinkedIn can't.\n\n - You write well. Candidates notice.\n\n - You don't need a playbook, and you move fast. Great candidates move fast, and so do we."},{"id":"b1e890d4-5962-4473-9ae9-189113ba7971","title":"Corporate Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-10-29T20:57:52.040+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/b1e890d4-5962-4473-9ae9-189113ba7971","applyUrl":"https://jobs.ashbyhq.com/surge-ai/b1e890d4-5962-4473-9ae9-189113ba7971/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>About Us</strong></p><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence - curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn’t just about scaling compute - it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We’ve run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">As Corporate Counsel at Surge, you’ll handle the commercial contracts that keep our business moving. You’ll work with our Business Development and Growth teams on customer and vendor agreements, and with our General Counsel on everything that doesn’t fit a standard form. You’ll make it easier for the business to close deals quickly and safely.</p><p style=\"min-height:1.5em\">This role is ideal for a contracts lawyer who likes being close to the business, wants to build a clean set of templates and playbooks, and wants room to grow into leading negotiations.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You’ll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage our standard customer and vendor agreements, and keep our forms current.</p></li><li><p style=\"min-height:1.5em\">Make the first round of comments on incoming contracts, and tell the business what matters and what doesn’t.</p></li><li><p style=\"min-height:1.5em\">Partner with Business Development and Growth to implement new product and business ideas.</p></li><li><p style=\"min-height:1.5em\">Design and maintain forms, templates, and playbooks, so routine agreements don’t need a lawyer every time.</p></li><li><p style=\"min-height:1.5em\">Take on negotiations, with support at first (as needed) and more independence over time.</p></li><li><p style=\"min-height:1.5em\">Work with our IP and Data Privacy Counsel and Labor Counsel on contract terms in their areas.</p></li><li><p style=\"min-height:1.5em\">Help with other corporate and commercial questions as they come up.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>What We’re Looking for</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4+ years of experience as a lawyer focused on commercial contracts, at a law firm or in-house.</p></li><li><p style=\"min-height:1.5em\">Strong drafting and a good eye for risk. You know which terms matter and which you can let go.</p></li><li><p style=\"min-height:1.5em\">Experience with technology, SaaS, data, or services agreements.</p></li><li><p style=\"min-height:1.5em\">A practical, business-minded approach. You give clear answers and help teams get to a yes where you can.</p></li><li><p style=\"min-height:1.5em\">Comfortable owning a high volume of work and prioritizing without being told.</p></li><li><p style=\"min-height:1.5em\">Interested in building forms and processes, not only working within them.</p></li><li><p style=\"min-height:1.5em\">Genuinely curious about AI and the companies building it.</p></li></ul>","descriptionPlain":"About Us\n\nOur mission is to raise AGI with the richness of human intelligence - curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn’t just about scaling compute - it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We’ve run a profitable business from day one without raising venture funding.\n\n\n\nThe Role\n\nAs Corporate Counsel at Surge, you’ll handle the commercial contracts that keep our business moving. You’ll work with our Business Development and Growth teams on customer and vendor agreements, and with our General Counsel on everything that doesn’t fit a standard form. You’ll make it easier for the business to close deals quickly and safely.\n\nThis role is ideal for a contracts lawyer who likes being close to the business, wants to build a clean set of templates and playbooks, and wants room to grow into leading negotiations.\n\n\n\nWhat You’ll Do\n\n - Manage our standard customer and vendor agreements, and keep our forms current.\n\n - Make the first round of comments on incoming contracts, and tell the business what matters and what doesn’t.\n\n - Partner with Business Development and Growth to implement new product and business ideas.\n\n - Design and maintain forms, templates, and playbooks, so routine agreements don’t need a lawyer every time.\n\n - Take on negotiations, with support at first (as needed) and more independence over time.\n\n - Work with our IP and Data Privacy Counsel and Labor Counsel on contract terms in their areas.\n\n - Help with other corporate and commercial questions as they come up.\n   \n\nWhat We’re Looking for\n\n - 4+ years of experience as a lawyer focused on commercial contracts, at a law firm or in-house.\n\n - Strong drafting and a good eye for risk. You know which terms matter and which you can let go.\n\n - Experience with technology, SaaS, data, or services agreements.\n\n - A practical, business-minded approach. You give clear answers and help teams get to a yes where you can.\n\n - Comfortable owning a high volume of work and prioritizing without being told.\n\n - Interested in building forms and processes, not only working within them.\n\n - Genuinely curious about AI and the companies building it."},{"id":"5a5fa3a1-afbe-4568-80ce-c8ccc87abc06","title":"Labor Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-10-29T20:33:45.971+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/5a5fa3a1-afbe-4568-80ce-c8ccc87abc06","applyUrl":"https://jobs.ashbyhq.com/surge-ai/5a5fa3a1-afbe-4568-80ce-c8ccc87abc06/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>About Us</strong></p><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence - curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn’t just about scaling compute - it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We’ve run a profitable business from day one without raising venture funding.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">As Labor Counsel at Surge, you’ll own labor and employment law for a fast-growing company with a large workforce of employees and independent contractors. You’ll work with our General Counsel and sit close to HR, advising on compliance, policies, and claims as the company and its people function scale. This is a new role for Surge.</p><p style=\"min-height:1.5em\">This role is ideal for a practical, collaborative lawyer who spots issues early, works well with HR and operations teams, and is also comfortable arguing a position when they disagree.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You’ll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Advise on worker classification for employees and contractors, and help us design and review how we engage with our people.</p></li><li><p style=\"min-height:1.5em\">Advise on wage and hour, leave, termination, and other employment compliance questions across the jurisdictions in which we operate.</p></li><li><p style=\"min-height:1.5em\">Work with HR and the teams that manage our expert workforce to build and update policies, procedures, and compliance practices.</p></li><li><p style=\"min-height:1.5em\">Manage claims, demand letters, agency charges, and disputes, and work with outside counsel on litigation.</p></li><li><p style=\"min-height:1.5em\">Review and update employee communications and the forms we use for onboarding and offboarding.</p></li><li><p style=\"min-height:1.5em\">Work with HR on HR systems and data, so legal requirements are built into the tools our teams use.</p></li><li><p style=\"min-height:1.5em\">Investigate and advise on employee relations issues alongside HR.</p></li><li><p style=\"min-height:1.5em\">Help HR and managers understand the legal reasons behind the rules in plain language.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>What We’re Looking for</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5-10 years of experience in labor and employment law, at a law firm or in-house.</p></li><li><p style=\"min-height:1.5em\">A broad background across both regulatory and compliance work and litigation.</p></li><li><p style=\"min-height:1.5em\">Real experience with worker classification.</p></li><li><p style=\"min-height:1.5em\">Experience on the plaintiff side is welcome, but not required.</p></li><li><p style=\"min-height:1.5em\">Experience with HRIS systems is preferred.</p></li><li><p style=\"min-height:1.5em\">A collaborative issue spotter. You flag problems early, look for a workable path with the business, and are comfortable pushing back when you disagree.</p></li><li><p style=\"min-height:1.5em\">Clear, practical communication with HR, managers, and non-lawyers.</p></li><li><p style=\"min-height:1.5em\">Comfortable building policies and processes where none exist yet.</p></li><li><p style=\"min-height:1.5em\">Interest in how AI companies work with large, distributed workforces.</p></li></ul>","descriptionPlain":"About Us\n\nOur mission is to raise AGI with the richness of human intelligence - curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn’t just about scaling compute - it’s about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We’ve run a profitable business from day one without raising venture funding.\n\n\n\nThe Role\n\nAs Labor Counsel at Surge, you’ll own labor and employment law for a fast-growing company with a large workforce of employees and independent contractors. You’ll work with our General Counsel and sit close to HR, advising on compliance, policies, and claims as the company and its people function scale. This is a new role for Surge.\n\nThis role is ideal for a practical, collaborative lawyer who spots issues early, works well with HR and operations teams, and is also comfortable arguing a position when they disagree.\n\n\n\nWhat You’ll Do\n\n - Advise on worker classification for employees and contractors, and help us design and review how we engage with our people.\n\n - Advise on wage and hour, leave, termination, and other employment compliance questions across the jurisdictions in which we operate.\n\n - Work with HR and the teams that manage our expert workforce to build and update policies, procedures, and compliance practices.\n\n - Manage claims, demand letters, agency charges, and disputes, and work with outside counsel on litigation.\n\n - Review and update employee communications and the forms we use for onboarding and offboarding.\n\n - Work with HR on HR systems and data, so legal requirements are built into the tools our teams use.\n\n - Investigate and advise on employee relations issues alongside HR.\n\n - Help HR and managers understand the legal reasons behind the rules in plain language.\n   \n\nWhat We’re Looking for\n\n - 5-10 years of experience in labor and employment law, at a law firm or in-house.\n\n - A broad background across both regulatory and compliance work and litigation.\n\n - Real experience with worker classification.\n\n - Experience on the plaintiff side is welcome, but not required.\n\n - Experience with HRIS systems is preferred.\n\n - A collaborative issue spotter. You flag problems early, look for a workable path with the business, and are comfortable pushing back when you disagree.\n\n - Clear, practical communication with HR, managers, and non-lawyers.\n\n - Comfortable building policies and processes where none exist yet.\n\n - Interest in how AI companies work with large, distributed workforces."},{"id":"744f295e-8dda-499d-9cac-c63f549e0338","title":"Recruiter, Expert Workforce","department":"Corporate Operations","team":"Corporate Operations","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-10-29T14:49:47.963+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/744f295e-8dda-499d-9cac-c63f549e0338","applyUrl":"https://jobs.ashbyhq.com/surge-ai/744f295e-8dda-499d-9cac-c63f549e0338/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>About Us</strong></p><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence: curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day. We’ve run a profitable business from day one without raising venture funding.<br /></p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">Frontier models get better when real experts work on them. Those experts have full careers, and they’ve never heard of us.</p><p style=\"min-height:1.5em\">You’ll recruit for our global, distributed workforce of independent contractors, not for corporate roles. These are experts working on projects that shape how frontier models think. A lot of them don’t work in AI. Some are curious, some are wary, and some think it’s coming for their field. You need to get a reply, then keep them interested through the assessment and onboarding.</p><p style=\"min-height:1.5em\">The standard playbook won’t get you far. InMail sequences and job boards reach people who are already looking, and most of the experts we need aren’t. You’ll have to work out where they are and what gets a reply.</p><p style=\"min-height:1.5em\">We don’t count sign-ups. We count experts who finish, pass, and do great work.</p><p style=\"min-height:1.5em\">We’re hiring a recruiter to own this. You’ll do the work yourself, and, eventually, you’ll build the team around it.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Find people other recruiters can’t. Try new channels, formats, and messages. Drop what doesn’t work.</p></li><li><p style=\"min-height:1.5em\">Get experts interested who don’t care about AI, and convince the skeptics. Say what the work is, what it isn’t, and why it matters.</p></li><li><p style=\"min-height:1.5em\">Talk to experts like experts. Short calls, straight answers, within confidentiality limits.</p></li><li><p style=\"min-height:1.5em\">Keep them going after the yes. Work out what gets people through the assessment and into the work.</p></li><li><p style=\"min-height:1.5em\">When a search works, make it repeatable: a channel, a referral loop, a small project team.</p></li><li><p style=\"min-height:1.5em\">Look at which sources produce great work, not just sign-ups, and spend your time there.</p></li><li><p style=\"min-height:1.5em\">Write down what works, teach it, and bring on more recruiters as we grow.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>What We’re Looking For</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You’ve found people in pools nobody else could crack, more than once, and not with the standard playbook. Tell us what you tried and what flopped.</p></li><li><p style=\"min-height:1.5em\">When volume grows, you change how the work gets done instead of adding people.</p></li><li><p style=\"min-height:1.5em\">You’ve won over people who had no reason to care, or who were skeptical. You can be honest and still persuasive.</p></li><li><p style=\"min-height:1.5em\">You can talk to a domain expert as a peer and explain why their work matters to the frontier of AI without hype.</p></li><li><p style=\"min-height:1.5em\">You can read a funnel and tell what’s working.</p></li><li><p style=\"min-height:1.5em\">You write well. Experts notice.</p></li><li><p style=\"min-height:1.5em\">You care whether the people you bring in are actually good.</p></li><li><p style=\"min-height:1.5em\">You tell us when our target profile is wrong, and show us why.</p></li></ul>","descriptionPlain":"About Us\n\nOur mission is to raise AGI with the richness of human intelligence: curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day. We’ve run a profitable business from day one without raising venture funding.\n\n\nThe Role\n\nFrontier models get better when real experts work on them. Those experts have full careers, and they’ve never heard of us.\n\nYou’ll recruit for our global, distributed workforce of independent contractors, not for corporate roles. These are experts working on projects that shape how frontier models think. A lot of them don’t work in AI. Some are curious, some are wary, and some think it’s coming for their field. You need to get a reply, then keep them interested through the assessment and onboarding.\n\nThe standard playbook won’t get you far. InMail sequences and job boards reach people who are already looking, and most of the experts we need aren’t. You’ll have to work out where they are and what gets a reply.\n\nWe don’t count sign-ups. We count experts who finish, pass, and do great work.\n\nWe’re hiring a recruiter to own this. You’ll do the work yourself, and, eventually, you’ll build the team around it.\n\n - Find people other recruiters can’t. Try new channels, formats, and messages. Drop what doesn’t work.\n\n - Get experts interested who don’t care about AI, and convince the skeptics. Say what the work is, what it isn’t, and why it matters.\n\n - Talk to experts like experts. Short calls, straight answers, within confidentiality limits.\n\n - Keep them going after the yes. Work out what gets people through the assessment and into the work.\n\n - When a search works, make it repeatable: a channel, a referral loop, a small project team.\n\n - Look at which sources produce great work, not just sign-ups, and spend your time there.\n\n - Write down what works, teach it, and bring on more recruiters as we grow.\n   \n\nWhat We’re Looking For\n\n - You’ve found people in pools nobody else could crack, more than once, and not with the standard playbook. Tell us what you tried and what flopped.\n\n - When volume grows, you change how the work gets done instead of adding people.\n\n - You’ve won over people who had no reason to care, or who were skeptical. You can be honest and still persuasive.\n\n - You can talk to a domain expert as a peer and explain why their work matters to the frontier of AI without hype.\n\n - You can read a funnel and tell what’s working.\n\n - You write well. Experts notice.\n\n - You care whether the people you bring in are actually good.\n\n - You tell us when our target profile is wrong, and show us why."},{"id":"ad545c1e-6d4b-4bfc-a3af-49809485f28e","title":"Revenue Operations Manager","department":"Account Management, Business Development & Partnerships","team":"Account Management, Business Development & Partnerships","employmentType":"FullTime","location":"United States - Remote","secondaryLocations":[],"publishedAt":"2026-11-03T17:05:27.554+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/surge-ai/ad545c1e-6d4b-4bfc-a3af-49809485f28e","applyUrl":"https://jobs.ashbyhq.com/surge-ai/ad545c1e-6d4b-4bfc-a3af-49809485f28e/application","descriptionHtml":"<h2><strong>About Us</strong></h2><p style=\"min-height:1.5em\">Our mission is to raise AGI with the richness of human intelligence - curious, witty, imaginative, and full of unexpected brilliance.</p><p style=\"min-height:1.5em\">Surge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.</p><p style=\"min-height:1.5em\">At Surge, we believe the path to AGI isn't just about scaling compute - it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.<br /></p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">We're looking for a Revenue Operations Manager to build the systems and processes behind Surge’s go-to-market. You’ll work closely with Marketing, Business Development, Operations, and Finance to help us scale with clear processes, reliable data, and reporting leaders use to make decisions.</p><p style=\"min-height:1.5em\">This is a foundational role. You’ll have broad ownership and the chance to shape how we go to market as we grow.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Build the go-to-market foundation</strong>. Define funnel stages, lead routing, and follow-up processes so every opportunity is handled consistently.</p></li><li><p style=\"min-height:1.5em\"><strong>Own our GTM systems</strong>. Lead CRM strategy, implementation, and administration, and shape the broader revenue tech stack.</p></li><li><p style=\"min-height:1.5em\"><strong>Enable account-based marketing.</strong> Partner with Marketing on target account strategy so campaigns focus on the accounts that matter most.</p></li><li><p style=\"min-height:1.5em\"><strong>Measure what drives revenue</strong>. Build attribution and pipeline reporting that connects marketing activity to opportunities and closed revenue.</p></li><li><p style=\"min-height:1.5em\"><strong>Run the operating cadence</strong>. Support pipeline reviews, forecasting, and recurring business reporting for leadership.</p></li><li><p style=\"min-height:1.5em\"><strong>Partner with Finance</strong>. Make sure commercial data flows reliably from deal to contract to revenue.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>What We're Looking For</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in revenue operations, sales operations, or marketing operations, preferably at a B2B tech or AI company, including hands-on CRM selection and implementation.</p></li><li><p style=\"min-height:1.5em\">Strong systems thinking: you can define funnel stages, design lead routing, and turn messy data into reporting that teams actually use.</p></li><li><p style=\"min-height:1.5em\">The ability to work across Marketing, BD, Ops, and Finance, influence without authority, and follow through until the work is done.</p></li><li><p style=\"min-height:1.5em\">Meticulous attention to detail, paired with comfort in a fast-paced, high-ambiguity startup environment.</p></li><li><p style=\"min-height:1.5em\">Deep interest in AI systems - direct AI/ML experience valued but not required.</p></li></ul>","descriptionPlain":"ABOUT US\n\nOur mission is to raise AGI with the richness of human intelligence - curious, witty, imaginative, and full of unexpected brilliance.\n\nSurge was founded by engineers and researchers who dreamed of building the next generation of AI. Our platform powers the most capable models in the world, in partnership with the AI models you use every day.\n\nAt Surge, we believe the path to AGI isn't just about scaling compute - it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.\n\n\nThe Role\n\nWe're looking for a Revenue Operations Manager to build the systems and processes behind Surge’s go-to-market. You’ll work closely with Marketing, Business Development, Operations, and Finance to help us scale with clear processes, reliable data, and reporting leaders use to make decisions.\n\nThis is a foundational role. You’ll have broad ownership and the chance to shape how we go to market as we grow.\n\n\n\nWhat You'll Do\n\n - Build the go-to-market foundation. Define funnel stages, lead routing, and follow-up processes so every opportunity is handled consistently.\n\n - Own our GTM systems. Lead CRM strategy, implementation, and administration, and shape the broader revenue tech stack.\n\n - Enable account-based marketing. Partner with Marketing on target account strategy so campaigns focus on the accounts that matter most.\n\n - Measure what drives revenue. Build attribution and pipeline reporting that connects marketing activity to opportunities and closed revenue.\n\n - Run the operating cadence. Support pipeline reviews, forecasting, and recurring business reporting for leadership.\n\n - Partner with Finance. Make sure commercial data flows reliably from deal to contract to revenue.\n   \n\nWhat We're Looking For\n\n - Experience in revenue operations, sales operations, or marketing operations, preferably at a B2B tech or AI company, including hands-on CRM selection and implementation.\n\n - Strong systems thinking: you can define funnel stages, design lead routing, and turn messy data into reporting that teams actually use.\n\n - The ability to work across Marketing, BD, Ops, and Finance, influence without authority, and follow through until the work is done.\n\n - Meticulous attention to detail, paired with comfort in a fast-paced, high-ambiguity startup environment.\n\n - Deep interest in AI systems - direct AI/ML experience valued but not required."}],"apiVersion":"1"}