{"jobs":[{"id":"a10158ac-bca8-4be8-8dba-07d4bd27ba31","title":"Founders Associate","department":"No Department","team":"No Department","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Singapore","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}}},{"location":"Dubai","address":{"postalAddress":{"addressCountry":"United Arab Emirates","addressLocality":"Dubai"}}}],"publishedAt":"2025-04-10T17:11:15.540+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/a10158ac-bca8-4be8-8dba-07d4bd27ba31","applyUrl":"https://jobs.ashbyhq.com/taptapsend/a10158ac-bca8-4be8-8dba-07d4bd27ba31/application","descriptionHtml":"

Role

Taptap Send is looking for a seasoned, strategic operator to join as a Founders Associate. You'll work directly with our Founder and senior leadership, owning high-stakes, cross-functional projects that will define the future of the business. From the very start, you'll be in the driver's seat—crafting strategy, steering execution, and making an immediate impact. 

Every day, we’re moving billions of dollars across continents, serving diasporas in dozens of countries, and navigating the beautifully complex world of international finance. As we grow, we need someone who thrives in ambiguity, moves fast, and brings both analytical firepower and relentless execution to the table. This isn’t a role for the sidelines—it’s for builders who want to operate at the heart of a company scaling globally with urgency and purpose.

Why now? Taptap Send is at a pivotal inflection point—our user base is growing rapidly, new markets are opening up, and the challenges we face are more complex and exciting than ever. As a Founders Associate, you’ll be trusted with some of our most pressing and high-leverage opportunities. You’ll have close proximity to Leadership, exposure to every part of the business, and the chance to help architect the systems, processes, and strategy that will power our next stage of growth.

Responsibilities

Requirements

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"Role\n\nTaptap Send is looking for a seasoned, strategic operator to join as a Founders Associate. You'll work directly with our Founder and senior leadership, owning high-stakes, cross-functional projects that will define the future of the business. From the very start, you'll be in the driver's seat—crafting strategy, steering execution, and making an immediate impact. \n\nEvery day, we’re moving billions of dollars across continents, serving diasporas in dozens of countries, and navigating the beautifully complex world of international finance. As we grow, we need someone who thrives in ambiguity, moves fast, and brings both analytical firepower and relentless execution to the table. This isn’t a role for the sidelines—it’s for builders who want to operate at the heart of a company scaling globally with urgency and purpose.\n\nWhy now? Taptap Send is at a pivotal inflection point—our user base is growing rapidly, new markets are opening up, and the challenges we face are more complex and exciting than ever. As a Founders Associate, you’ll be trusted with some of our most pressing and high-leverage opportunities. You’ll have close proximity to Leadership, exposure to every part of the business, and the chance to help architect the systems, processes, and strategy that will power our next stage of growth.\n\n\n\nResponsibilities\n\n - Own and lead strategic initiatives across the company—scoping opportunities, building execution plans, and delivering results\n\n - Partner with cross-functional teams (Product, Finance, Ops, Legal, etc.) to turn strategy into reality\n\n - Design and improve key business processes and systems\n\n - Support prioritization and resourcing across major initiatives with executive leadership\n\n - Conduct high-quality analysis using SQL, Excel, and other tools to support decision-making\n\n - Collaborate with product and engineering teams to build internal tools that drive efficiency and scalability\n\n - Help shape internal operating cadence, tracking KPIs and ensuring accountability\n\n\n\nRequirements\n\n - 6-10 years of experience in a high-performing, analytical environment (consulting, biz ops, startup/scale-up, or similar)\n\n - Proven track record of taking initiatives from concept to execution\n\n - Strong analytical skills; comfortable working with SQL, Excel, and data visualization tools\n\n - Excellent communication and stakeholder management skills\n\n - “Owner mindset” – thrives on responsibility and is equally comfortable in the weeds or thinking big-picture\n\n - Bias for action and instinct to simplify complex problems\n\n - Nice to have: fluency in languages beyond English, experience working in global or emerging markets\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"65208963-670e-4d70-ad3b-56da73be3a99","title":"Head of Fraud","department":"Fraud and Compliance","team":"Fraud and Compliance","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-02-04T19:01:36.131+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/65208963-670e-4d70-ad3b-56da73be3a99","applyUrl":"https://jobs.ashbyhq.com/taptapsend/65208963-670e-4d70-ad3b-56da73be3a99/application","descriptionHtml":"

Role


We are looking for an experienced Head of Fraud to own and lead Taptap Send’s fraud strategy, ensuring our customers and business remain protected from financial crime and abuse. The ideal candidate is a strategic thinker with hands-on experience in analytics and operations responsible for owning and driving improvements to a key metric. We’re looking for someone with a background in fast-moving startups, with bonus points for fintech and fraud experience.

You will develop and execute fraud prevention frameworks, optimize risk detection models, and collaborate with cross-functional teams to continuously improve our fraud defenses while minimizing friction for legitimate users.

This role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform.

Responsibilities

Requirements

Personal Attributes

Also you are

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"Role\n\n\nWe are looking for an experienced Head of Fraud to own and lead Taptap Send’s fraud strategy, ensuring our customers and business remain protected from financial crime and abuse. The ideal candidate is a strategic thinker with hands-on experience in analytics and operations responsible for owning and driving improvements to a key metric. We’re looking for someone with a background in fast-moving startups, with bonus points for fintech and fraud experience.\n\nYou will develop and execute fraud prevention frameworks, optimize risk detection models, and collaborate with cross-functional teams to continuously improve our fraud defenses while minimizing friction for legitimate users.\n\nThis role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform.\n\nResponsibilities\n\n - Develop and implement a comprehensive fraud prevention strategy to detect, mitigate, and prevent fraudulent activities, balancing security with a seamless user experience\n\n - Leverage data analytics to enhance fraud detection, transaction monitoring, and identity verification processes\n\n - Collaborate with compliance, product, and engineering teams to ensure fraud controls align with regulatory requirements and user experience expectations\n\n - Lead and scale fraud operations with tools, automation and data-driven insights to combat emerging fraud patterns effectively\n\n - Stay ahead of evolving fraud tactics and regulatory trends, working with industry partners to strengthen the company’s anti-fraud capabilities\n\n - Develop and grow the fraud team as we scale to new users, geographies and products\n\nRequirements\n\n - 8+ years of experience owning outcomes in an analytics and operations-intensive function (ideally fraud but not strictly necessary).\n\n - Proven track record of building and scaling fraud prevention or similar programs in high-growth environments.\n\n - Hands-on experience with analytics, machine learning models, and automation tools.\n\n - Strong background in data-driven decision-making, with proficiency in SQL strongly preferred.\n\n - Bonus points for fintech experience.\n\nPersonal Attributes\n\n - High ownership and ability to operate in a fast-paced, high-accountability environment.\n\n - Seeks out opportunities to unlock value by working harder and going further than others might.\n\n - Recognizes challenges, accepts them as reality, and proactively proposes solutions.\n\n - Willingness to travel periodically to meet with key stakeholders.\n\nAlso you are\n\n - Outgoing - you love speaking to people and enjoy building meaningful relationships\n\n - Execution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation\n\n - Mission Oriented - you are passionate about working for a net positive organisation / tech for good\n\n - Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment\n\n - Driven - you thrive in a fast-paced, target oriented company\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"98db14af-11f1-497d-a58c-df274a5a0b0f","title":"Head of Business Operations — Business","department":"Customer Experience","team":"Customer Experience","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-21T13:19:18.023+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/98db14af-11f1-497d-a58c-df274a5a0b0f","applyUrl":"https://jobs.ashbyhq.com/taptapsend/98db14af-11f1-497d-a58c-df274a5a0b0f/application","descriptionHtml":"

The Role

Taptap send is building a Business product, leveraging the best-in-class cross-border payment network we have built. This is a new product line we’re building from the ground up and we are looking for a hungry, hands-on generalist to build and scale the operations behind it. You will own high impact, high urgency, needle-moving goals on a new and fast growing product in an established start up.

Taptap Send Business is early and growing fast. Businesses are already using us to pay people and suppliers across emerging markets, and we are launching a wider set of products and geographies. Every launch is a new promise to a business customer whose payroll, suppliers and cash flow depend on us getting it right.

This role reports to the Director of Business Operations and owns the service our business customers get. You will be given high agency and high autonomy, working across Product, Data, Engineering and Compliance to build and run best-in-class support for a product line that is growing fast.

The outcome you will drive

Responsibilities

Requirements

How we work

A BizOps role at Taptap Send is a super Individual Contributor. For your topic you are the single threaded owner, the analyst, the product manager, the engineer and the operations lead. In practice you don’t wait for others, you leverage AI to get things done and build what drives the outcome you seek.

This is not a coordination role, and it is not a strategy-deck role. If your best work has been influencing other teams to build things, this will be a frustrating job. If you have been waiting for a role where you are simply allowed to go and fix it, this is that role.

This role is a launchpad — previous BizOps hires have gone on to lead functions and launch products.

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"THE ROLE\n\nTaptap send is building a Business product, leveraging the best-in-class cross-border payment network we have built. This is a new product line we’re building from the ground up and we are looking for a hungry, hands-on generalist to build and scale the operations behind it. You will own high impact, high urgency, needle-moving goals on a new and fast growing product in an established start up.\n\n\nTaptap Send Business is early and growing fast. Businesses are already using us to pay people and suppliers across emerging markets, and we are launching a wider set of products and geographies. Every launch is a new promise to a business customer whose payroll, suppliers and cash flow depend on us getting it right.\n\n\nThis role reports to the Director of Business Operations and owns the service our business customers get. You will be given high agency and high autonomy, working across Product, Data, Engineering and Compliance to build and run best-in-class support for a product line that is growing fast.\n\n\n\n\nTHE OUTCOME YOU WILL DRIVE\n\n - Business customer retention — build an AI native account management support that is an order of magnitude better than anything on the market.\n\n - A service excellence our BPO partners deliver to, consistently, as volume and product complexity increase.\n\n - Launch readiness — every new product and geography requires specific support, you build it and run it.\n\n - Insight to build a Product businesses love — you’re the closest to what business customers actually ask, you quantify it and get it into the roadmap.\n\n - Cost of support — own the budget for support and make it more efficient with scale.\n \n\n\nRESPONSIBILITIES\n\n - Design, build and run best-in-class support for the Business product, end to end\n\n - Identify unhappy paths, build and automate solutions and work with product to fix at scale\n\n - Design, build and maintain AI-powered workflows and automations that reduce manual effort, improve retention and scale Operations effectively\n\n - Take operational functions and processes from 0 to 1, then 1 to 100\n\n - Set the standard our BPO partners are held to — playbooks, QA, KPIs — and hold the performance bar high\n\n - Structure complex and ambiguous problems by conducting ad hoc analysis\n\n - Act as Product Ops for the Business line: turn what customers tell us into evidenced product priorities, and get them built\n\n - Work across highly technical and specialised product, engineering and data colleagues to deliver an experience business customers stay for\n\n - Own support for each new launch, from readiness through to a steady, automated state\n \n\n\nREQUIREMENTS\n\n - 5-7+ years of high-performing experience in a fast pace, analytical environment\n\n - B2B account management, customer success or business operations for a business/SME product is what we are looking for, you know what business customers expect and what it takes to deliver it\n\n - You are looking for a role where you can directly drive the impact, where you are the owner and have autonomy to make decisions and drive outcomes\n\n - You take ownership, are dependable, and do the hard things to make things work. You own the problems end-to-end and constantly ship improvements\n\n - Comfortable using SQL to drive decisions daily\n\n - Willingness to build and iterate on AI-powered workflows and automations\n\n - No task too small, willingness to dive in and sweat the details regardless of the tool or problem\n\n - Instinct to add 'just enough' process to scale without cumbersome bureaucracy\n\n - Comfortable in a regulated, 24/7 business where the stakes for the customer are real\n\n - London, office based\n \n\n\nHOW WE WORK\n\nA BizOps role at Taptap Send is a super Individual Contributor. For your topic you are the single threaded owner, the analyst, the product manager, the engineer and the operations lead. In practice you don’t wait for others, you leverage AI to get things done and build what drives the outcome you seek.\n\nThis is not a coordination role, and it is not a strategy-deck role. If your best work has been influencing other teams to build things, this will be a frustrating job. If you have been waiting for a role where you are simply allowed to go and fix it, this is that role.\n\nThis role is a launchpad — previous BizOps hires have gone on to lead functions and launch products.\n\n\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3b7c8925-09c7-4297-ba5a-5441d4b9547a","title":"AML Analyst","department":"Financial Crime","team":"Financial Crime","employmentType":"FullTime","location":"Casablanca","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-01T00:22:06.859+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Morocco","addressCountry":"Morocco","addressLocality":"Casablanca"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/3b7c8925-09c7-4297-ba5a-5441d4b9547a","applyUrl":"https://jobs.ashbyhq.com/taptapsend/3b7c8925-09c7-4297-ba5a-5441d4b9547a/application","descriptionHtml":"

The Role

Taptap Send is seeking an AML Analyst with 1+ years of experience, which is a licensed payment institution regulated in several jurisdictions. The role is full-time and based in Casablanca. You will report directly to the MLRO and work closely with our Heads of Compliance and the wider Taptap Send financial crime team to implement the compliance and fraud program for Taptap Send’s global business.

Your role will be primarily to identify risks and prevent any threat of money laundering, terrorist financing and corruption taking place on our platform. You will also work closely without fraud teams and have full understanding of our entire financial crime program.

Responsibilities:

You have:

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"The Role\n\n\n\nTaptap Send is seeking an AML Analyst with 1+ years of experience, which is a licensed payment institution regulated in several jurisdictions. The role is full-time and based in Casablanca. You will report directly to the MLRO and work closely with our Heads of Compliance and the wider Taptap Send financial crime team to implement the compliance and fraud program for Taptap Send’s global business.\n\n\n\nYour role will be primarily to identify risks and prevent any threat of money laundering, terrorist financing and corruption taking place on our platform. You will also work closely without fraud teams and have full understanding of our entire financial crime program.\n\n\n\nResponsibilities:\n\n\n\n - Using a combination of our technology and third-party software, evaluating transactions that are a high risk of money laundering\n\n - Reviewing potentially sanctioned customers or recipients, and reviewing customers that might be politically exposed\n\n - Establishing rapport with customers that you speak to as part of your investigations\n\n - Review escalated cases from our Customer Service department\n\n - Escalating suspicious activity to the MLROs, being able to rationalise and defend your decisions as needed\n\n - Performing diligence on customers to ensure that we understand who they are and their risk profile\n\n - Assisting and responding to information requests from local authorities\n\n - Supporting our counter fraud team from time to time\n\n\n\nYou have:\n\n\n\n - A good understanding of general AML legislation and regulations\n\n - 1+ years experience in a regulated financial institution in a compliance or compliance-related role. Ideally within a startup fintech environment or a remittance company.\n\n - An interest in using technology to address fraud and compliance issues\n\n - Experience with compliance systems (transaction monitoring, sanction screening, etc)\n\n - Attention to detail while still seeing the bigger picture\n\n - The initiative to work independently to pursue your analysis\n\n - Good communication skills and the ability to clearly express opinions and concerns\n\n - Willingness to work flexible hours\n\n - Proficiency in English (required) and one other language (ideally French, Spanish, Dutch, German, Italian, Arabic or Portuguese. Languages of communities we serve are a bonus too.\n\n - The right to work in Morocco\n\n\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"abaa783f-f4ff-4890-87df-e35b96e1e3d0","title":"Head of East Africa","department":"Markets","team":"Markets","employmentType":"FullTime","location":"Nairobi","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Dubai","address":{"postalAddress":{"addressCountry":"United Arab Emirates","addressLocality":"Dubai"}}}],"publishedAt":"2025-08-21T16:47:11.200+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":null,"jobUrl":"https://jobs.ashbyhq.com/taptapsend/abaa783f-f4ff-4890-87df-e35b96e1e3d0","applyUrl":"https://jobs.ashbyhq.com/taptapsend/abaa783f-f4ff-4890-87df-e35b96e1e3d0/application","descriptionHtml":"

Role

As the Head of East Africa, your role will be to develop and scale Taptap Send’s supply side partnerships in East Africa and grow our user base. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute “own it” mindset, equally obsessed with the experience of individual users as with iterating and optimizing scalable growth tactics and processes.

You will have P&L ownership, delivering the growth and profitability targets for the East Africa market. You will seek to establish TTS as the leading product/service for sending remittances to East Africa, whilst being the “face” of East Africa both internally and externally. Reporting directly into our Chief Commercial Officer, as well as building and leading a team of growth managers on the ground in sending markets, the role offers the chance to join an early-stage, high growth startup and to have a positive impact on the communities we serve.

Responsibilities

Strategy & Execution

Partnerships & Stakeholder Engagement

Growth & Customer Experience

Team Leadership & Development

Requirements

Also you are

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"Role\n\nAs the Head of East Africa, your role will be to develop and scale Taptap Send’s supply side partnerships in East Africa and grow our user base. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute “own it” mindset, equally obsessed with the experience of individual users as with iterating and optimizing scalable growth tactics and processes.\n\nYou will have P&L ownership, delivering the growth and profitability targets for the East Africa market. You will seek to establish TTS as the leading product/service for sending remittances to East Africa, whilst being the “face” of East Africa both internally and externally. Reporting directly into our Chief Commercial Officer, as well as building and leading a team of growth managers on the ground in sending markets, the role offers the chance to join an early-stage, high growth startup and to have a positive impact on the communities we serve.\n\nResponsibilities\n\nStrategy & Execution\n\n - Establish a vision, strategy, and execution plan for East Africa (launching and scaling sending and receiving markets)\n\n - Think creatively about driving adoption, improving profitability, and increasing brand awareness\n\n - Report to the executive leadership team on progress, insights, and needs with a data-driven, test-and-learn mindset\n\n - Monitor, understand, and interpret growth, operational, and financial metrics to improve execution\n\nPartnerships & Stakeholder Engagement\n\n - Build trust-based relationships with diaspora communities and commercial partners in East Africa to strengthen brand awareness and unit economics\n\n - Collaborate closely with internal stakeholders (Customer Service, Finance, Tech, Legal, Compliance, People Ops, etc.)\n\nGrowth & Customer Experience\n\n - Own growth tactics across sending countries: customer acquisition and retention, pricing, user research, product quality, and customer experience\n\n - Recommend product improvements based on market, competitor, and customer insights\n\nTeam Leadership & Development\n\n - Lead the team on the ground to execute collaboratively aligned timelines\n\n - Hire, inspire, develop, and retain top, diverse talent\n\n - Own team development and coaching\n\n\n\nRequirements\n\n - Preference for Nairobi, Dubai or London base\n\n - Ability to travel internationally periodically and ad-hoc to meet banks, regulators, disbursal partners, internal stakeholders and customers\n\n - Keen interest in understanding the East African diaspora\n\n - Advanced stakeholder management capability\n\n - Experience building, developing, managing and leading teams multi-regionally.\n\n - Understanding of the regulatory landscape of East Africa (financial regulation is advantageous)\n\n - Strong analytical skills and ability to make data-driven decisions.\n\n - 7 to 15 years experience in a fast paced and high growth-environment such as startups, operations, consulting, finance, or similar\n\n - An acute “own it” mindset, equally obsessed with the experience of individual users as with iterating and optimizing scalable growth tactics and processes\n\nAlso you are\n\n - Outgoing - you love speaking to people and enjoy building meaningful relationships\n\n - Execution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation\n\n - Mission Oriented - you are passionate about working for a net positive organisation / tech for good\n\n - Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment\n\n - Driven - you thrive in a fast-paced, target oriented company\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9fe8d185-84ff-4a65-85e2-406cced5c769","title":"Senior Engineer, Platform","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-02T13:32:36.982+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/9fe8d185-84ff-4a65-85e2-406cced5c769","applyUrl":"https://jobs.ashbyhq.com/taptapsend/9fe8d185-84ff-4a65-85e2-406cced5c769/application","descriptionHtml":"

The Role
We are looking for a Senior Engineer, Platform/SRE to join our growing engineering team. As an early member of the team, you will also have a lot of impact on our team culture, processes and norms. We’re an encouraging environment that values both teamwork and autonomy. We have many exciting upcoming challenges in supporting an exponentially scaling platform with new product launches, and much more!

Responsibilities

Requirements

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"The Role\nWe are looking for a Senior Engineer, Platform/SRE to join our growing engineering team. As an early member of the team, you will also have a lot of impact on our team culture, processes and norms. We’re an encouraging environment that values both teamwork and autonomy. We have many exciting upcoming challenges in supporting an exponentially scaling platform with new product launches, and much more!\n\n\n\nResponsibilities\n\n - Primary engineer driving best practices and improved adoption of observability tools,\n especially Datadog\n\n - Optimize Taptap’s deployment methodologies using Github Actions and AWS ECS\n\n - Drive maturation of Taptap Send service management through adoption of SRE best\n Practices\n\n - Contribute to Taptap Send infrastructure as code projects, especially in Terraform\n\n - Work with other engineering teams to assure optimal operation of Taptap Send’s\n systems including responding to large-scale incidents\n\n\n\nRequirements\n\n - Deep knowledge and hands-on experience with infrastructure as code tools like\n Terraform, Cloudformation and Ansible\n\n - Familiarity with industry leading CI/CD tools including Jenkins, GitHub Actions, BitBucket\n Pipelines, CircleCI, BuildKite, etc.\n\n - Experience with hands-on software engineering as part of a larger team or project\n (open-source experience acceptable)\n\n - Experience scripting in Python\n\n - Hands-on experience with Docker and container schedulers including AWS ECS & EKS, Kubernetes, Mesos/Marathon, etc.\n\n - Hands-on cloud experience, especially in AWS. AWS certification preferred.\n\n - Degree in Computer Science, IT, or similar field; a Master’s is a plus or seven years'\n equivalent experience\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d9a10f11-680f-45f5-87d6-fa774094622a","title":"Growth Manager Latam","department":"Markets","team":"Markets","employmentType":"Contract","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Mexico City","address":{"postalAddress":{"addressRegion":"Mexico State","addressCountry":"Mexico","addressLocality":"Mexico City"}}}],"publishedAt":"2026-03-10T19:34:13.705+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/d9a10f11-680f-45f5-87d6-fa774094622a","applyUrl":"https://jobs.ashbyhq.com/taptapsend/d9a10f11-680f-45f5-87d6-fa774094622a/application","descriptionHtml":"

The Role

Your role will be to boost the growth of TTS in the Latam corridor. You will work to continue launching TTS within various Latam communities in Mexico & Central America, and build a comprehensive, community-oriented growth strategy. While performance marketing is managed centrally, you will lead our local expansion by identifying exactly who our audience follows and trusts. You will conduct deep customer research to understand the emotional side of sending money home; execute high-impact partnerships; and drive boots-on-the-ground awareness to win against our real competition: the in-person remittance counters at Latino supermarkets.

Reporting to our Regional Manager, Latam, you’ll combine great sales and marketing prowess with a data-driven test-and-learn mindset. You’ll be a creative thinker who is always looking for ways to hack growth

The role offers the chance to join a high growth startup and to have a positive impact on the communities we serve. We are looking for a candidate with an immigrant background or a deep, lived understanding of remittance culture. You should have an entrepreneurial spirit, a test-and-learn mindset, and the execution power to drive seasonal campaigns (e.g., Father's Day, back-to-school) from idea to implementation.

Responsibilities

Requirements

Also you are

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"The Role\n\nYour role will be to boost the growth of TTS in the Latam corridor. You will work to continue launching TTS within various Latam communities in Mexico & Central America, and build a comprehensive, community-oriented growth strategy. While performance marketing is managed centrally, you will lead our local expansion by identifying exactly who our audience follows and trusts. You will conduct deep customer research to understand the emotional side of sending money home; execute high-impact partnerships; and drive boots-on-the-ground awareness to win against our real competition: the in-person remittance counters at Latino supermarkets.\n\nReporting to our Regional Manager, Latam, you’ll combine great sales and marketing prowess with a data-driven test-and-learn mindset. You’ll be a creative thinker who is always looking for ways to hack growth\n\nThe role offers the chance to join a high growth startup and to have a positive impact on the communities we serve. We are looking for a candidate with an immigrant background or a deep, lived understanding of remittance culture. You should have an entrepreneurial spirit, a test-and-learn mindset, and the execution power to drive seasonal campaigns (e.g., Father's Day, back-to-school) from idea to implementation.\n\n\n\nRESPONSIBILITIES\n\n - Build trust-based relationships with diaspora communities through in-person and online communications\n\n - Conduct customer research with transfer senders on a regular basis\n\n - Initiate, negotiate and build partnerships with community associations and organizations\n\n - Set up local offline and community-driven awareness campaigns\n\n - Source and lead community ambassadors, champions and influencers\n\n - Manage customers’ CRM\n\n - Optimize Operations with help from Product, Ops, Eng and Support teams\n\n - Deepdive into customer pain points and work with the different teams as well as the Country Manager to solve them\n\n - Travel to connect with and better understand the Latam diaspora and grow our customer base\n\n - Dedicate part of your time to call customers and respond to messages/comments across our our owned media channels\n\n - Work with the Country Manager to outline the growth plan for the market, including the growth strategy, monthly budget, targets, CAC, and CRM campaigns\n\n\nREQUIREMENTS\n\n - Based in Mexico City or NYC.\n\n - Relevant experience in high growth-environments (startups, marketing, fintechs); we are flexible on seniority and open to junior or manager level candidates\n\n - Exceptional knowledge and networks among the Latam diaspora across [Mexico and Central America]\n\n - Strong business development/sales/marketing/analytical background\n\n - Experience driving execution-heavy growth initiatives and seasonal community campaigns\n\n - Having contacts with Latin influencers and celebrities in [location(s)] is a plus\n\n - Strong interpersonal and communication skills\n\n - Passion for working with and for migrant communities\n\n - Resourceful and has the ability to get things done. Also doing “more” with “less”\n\n - Fluency in English and Spanish.\n\n\nALSO YOU ARE\n\n - Outgoing - you love speaking to people and enjoy building meaningful relationships with customers and community members across cultures\n\n - Execution oriented - we have an “impact first” philosophy and a lot to be done. You should be able to take an idea to implementation\n\n - Mission-Oriented - you are passionate about working with immigrant communities and/or financial inclusion\n\n - Flexible - you are comfortable setting your working hours to accomplish your goals, including work commitments on nights and weekends (e.g events or customer meetings)\n\n - Organized - you have a system for how you approach your work that can keep you on track in a scrappy startup environment\n\n - Driven - you thrive in fast-paced, target oriented environments\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0759cc3d-381a-4409-9168-9fd8b8c71ba1","title":"Partner Operations Manager, Latin America","department":"Network Performance","team":"Network Performance","employmentType":"FullTime","location":"Mexico City","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-03-17T14:37:53.353+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico State","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/0759cc3d-381a-4409-9168-9fd8b8c71ba1","applyUrl":"https://jobs.ashbyhq.com/taptapsend/0759cc3d-381a-4409-9168-9fd8b8c71ba1/application","descriptionHtml":"

The Role

Taptap Send is seeking a motivated and analytical leader to join our Operations team. You will own improving the payout customer experience and efficiency for LatAm & across the globe. You will be responsible for analysing the performance of our payment network, identifying areas of improvement both in our processes and those of our partners, and liaising with our payment partners in various countries.

This role touches a wide cross-section of Taptap Send’s truly global operations. You will showcase project management skills navigating our operations, support, trading, and finance teams. From discussing contract terms to troubleshooting operational issues, you’ll be the primary relationship contact for our third-party payment providers across the region.

Taptap Send is rapidly growing, and the scope and complexity of this role will too.

Responsibilities

Requirements

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"THE ROLE\n\n\n\nTaptap Send is seeking a motivated and analytical leader to join our Operations team. You will own improving the payout customer experience and efficiency for LatAm & across the globe. You will be responsible for analysing the performance of our payment network, identifying areas of improvement both in our processes and those of our partners, and liaising with our payment partners in various countries.\n\n\n\nThis role touches a wide cross-section of Taptap Send’s truly global operations. You will showcase project management skills navigating our operations, support, trading, and finance teams. From discussing contract terms to troubleshooting operational issues, you’ll be the primary relationship contact for our third-party payment providers across the region.\n\n\n\nTaptap Send is rapidly growing, and the scope and complexity of this role will too.\n\n\n\n\nRESPONSIBILITIES\n\n - Lead performance improvement and monitoring in our payment corridors in the region, including in Colombia, Mexico, Brazil, Guatemala and beyond. Identify & track the metrics that matter.\n\n - Foster strong working relationships with payout partners across markets. Collaborate with partners on troubleshooting issues and potential performance improvements\n\n - Reduce our technical outages over time by tracking why they happen & working across teams to remove the issues at the root\n\n - Build robust systems, governance tools, analytical dashboards and playbooks to streamline internal and payout partner operations and reporting\n\n - Working cross-functionally with highly technical and specialized product/engineering colleagues across the organization to build scalable systems\n\n - Collaborate with growth, engineering, product, business development, and support teams to prepare for new market and payout partner launches\n\n - Taptap Send is a 24/7 business & we do anticipate infrequent night/weekend work resolving critical issues.\n\n\n\n\nREQUIREMENTS\n\n - Ability to independently lead projects, identify operational problems & deliver solutions cross-functionally. This includes performing analysis, designing process solutions and working with technical team(s) on implementation\n\n - Strong organisational skills and the ability to manage multiple time-sensitive priorities in a fast-paced startup environment\n\n - 5+ years of experience in finance, technology, operations, or a similar field at a start-up or tech company. Experience in payment operations is a plus\n\n - Strong written and verbal communication skills\n\n - Proficiency in Excel, SQL a must\n\n - Emerging market experience strongly preferred\n\n - English and Spanish language proficiency required\n\n\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0c65b8ca-14ce-44a4-bbe1-2f3ced781037","title":"Regulatory Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"London","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}},{"location":"Dubai","address":{"postalAddress":{"addressCountry":"United Arab Emirates","addressLocality":"Dubai"}}}],"publishedAt":"2026-03-31T16:10:11.797+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/0c65b8ca-14ce-44a4-bbe1-2f3ced781037","applyUrl":"https://jobs.ashbyhq.com/taptapsend/0c65b8ca-14ce-44a4-bbe1-2f3ced781037/application","descriptionHtml":"

Role

As Regulatory Counsel, you will report to our Head of Legal and do a broad range of work, including new product launches, expansion into new markets and ongoing regulatory compliance.

You’ll work closely with all business functions to advise them in their decision making, lead and assist on projects, work on negotiating and drafting agreements and communicate about legal issues with other lawyers and non-lawyers, balancing business and legal perspectives.

Responsibilities

Requirements

A good fit for this role is

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"Role\n\nAs Regulatory Counsel, you will report to our Head of Legal and do a broad range of work, including new product launches, expansion into new markets and ongoing regulatory compliance.\n\nYou’ll work closely with all business functions to advise them in their decision making, lead and assist on projects, work on negotiating and drafting agreements and communicate about legal issues with other lawyers and non-lawyers, balancing business and legal perspectives.\n\n\n\nResponsibilities\n\n - Lead on the legal and regulatory aspects of new product launches and existing product development\n\n - Work cross-functionally with the product, compliance, finance and infosec teams to tackle day to day regulatory challenges and ensure ongoing regulatory compliance\n\n - Collaborate with and support the rest of the legal team to identify, evaluate and discuss risks and develop creative solutions to bridge business priorities in a changing regulatory landscape\n\n - Collaborate with internal and external stakeholders to develop actionable solutions with respect to regulatory or licensing matters\n\n - Lead engagement with regulators\n\n - Support license applications for new market entries with legal expertise, and own ongoing regulatory matters across all live markets\n \n \n\nRequirements\n\n - You are a qualified lawyer with 5 to 10 years of practicing experience in payments or other regulated business\n\n - You've worked in house, gaining relevant fintech experience, ideally in a payments or fintech environment\n\n - You understand and can navigate the regulatory frameworks governing financial products and services. Regulator experience preferred but not required\n\n - You have a strong sense of initiative, independence and ability to take ownership enabling you to contribute to a fast-growing business and contribute to driving its growth\n\n - Extra points if you have experience working in APAC markets, though not required\n \n \n\nA good fit for this role is\n\n - Outgoing - you love speaking to people and enjoy building meaningful relationships\n\n - Execution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation\n\n - Mission Oriented - you are passionate about working for a net positive organisation / tech for good\n\n - Organised - you have a system for how you approach your work that can keep you on track and prioritise well\n\n - Driven - you thrive in an ambitious, target oriented company\n\n\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"37271a72-09c1-48ed-aef1-821944638f92","title":"Staff Analytics Engineer","department":"Finance","team":"Finance","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-06-23T08:14:01.861+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/37271a72-09c1-48ed-aef1-821944638f92","applyUrl":"https://jobs.ashbyhq.com/taptapsend/37271a72-09c1-48ed-aef1-821944638f92/application","descriptionHtml":"

The Role

We’re looking for a hands-on Staff Analytics Engineer to own the delivery of first-class data systems at Taptap Send. This is a senior technical IC role: you’ll design, build and maintain the dbt modelling layer that all teams — from Finance to Product to Markets — rely on to make decisions.

You’ll set the technical bar for Analytics Engineering at TTS. That means owning our thorniest modelling problems, ensuring that trusted, self-serve data is default across the company. If you live and breathe dbt and want to apply that craft to real problems in a rapidly scaling cross-border payments context then this is the role for you.

You’ll report to the Head of Data, partnering closely with our COO, Engineering, Finance, Treasury, and Markets teams, and help shape how the broader data discipline scales. The role is full-time – we’re open to individuals in one of the following hubs: London, Dubai or NYC.

Key responsibilities

Required

Nice-to-have

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"The Role\n\nWe’re looking for a hands-on Staff Analytics Engineer to own the delivery of first-class data systems at Taptap Send. This is a senior technical IC role: you’ll design, build and maintain the dbt modelling layer that all teams — from Finance to Product to Markets — rely on to make decisions.\n\nYou’ll set the technical bar for Analytics Engineering at TTS. That means owning our thorniest modelling problems, ensuring that trusted, self-serve data is default across the company. If you live and breathe dbt and want to apply that craft to real problems in a rapidly scaling cross-border payments context then this is the role for you.\n\nYou’ll report to the Head of Data, partnering closely with our COO, Engineering, Finance, Treasury, and Markets teams, and help shape how the broader data discipline scales. The role is full-time – we’re open to individuals in one of the following hubs: London, Dubai or NYC.\n\n\n\nKey responsibilities\n\n - Own dbt transformation. Design and build the mission-critical models, and the standards, tests and docs that keep them reliable and performant at scale\n\n - Pre-empt problems. Produce the dashboards, alerts and tools that surface the issues before they become incidents\n\n - Ensure self-serve data. Build the knowledge layer, docs and quality checks, so others can drive their own analysis\n\n - Use AI effectively. Use AI tools and agents across the modelling lifecycle — from accelerating dbt development to improving data quality — and help the rest of the team do the same\n\n - Tackle meaty domain problems e.g. via high-priority special data projects\n\n - Champion Data. Peer-review code, share best practice at weekly meetups, mentor the team, and raise the bar for data best practice at the company\n\n\n\nRequired\n\n - 7+ years in a data role (Analytics Eng and/or Data Science)\n\n - Strong SQL skills, and comfortable working with large, complex datasets in dbt\n\n - Strong communication and stakeholder management skills\n\n - Hands-on experience with cloud tech (e.g. AWS, GCP or Azure) and a modern cloud warehouse (e.g. Redshift, Snowflake, BigQuery)\n\n - Fluency with modern BI tools (e.g. Looker, Mode etc.) and what it takes to enable real self-serve\n\n - Experience with Python and/or R\n\n - Detail-oriented and pragmatic, with a ‘no task too small’ attitude\n\n - Right to work in one of advertised hubs (UK/US/UAE)\n\n\n\nNice-to-have\n\n - Experience in a high-pace context – e.g. startup or scale-up\n\n - Experience leading cross-functional projects with Finance, Engineering or Product\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6708e9ef-3daf-48b4-b112-c06ed3af5259","title":"Senior People Operations Manager","department":"People Operations","team":"People Operations","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-08-06T13:48:23.656+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/6708e9ef-3daf-48b4-b112-c06ed3af5259","applyUrl":"https://jobs.ashbyhq.com/taptapsend/6708e9ef-3daf-48b4-b112-c06ed3af5259/application","descriptionHtml":"

About the role:

Taptap Send is looking for a Senior People Operations Manager to join our People team in a high-impact individual contributor role. We're looking for a hands-on operator who enjoys solving complex operational challenges, leading employee relations, enabling expansion into new markets, and building scalable people processes that support our global growth.

You'll own work from strategy through execution, whether that's establishing employment infrastructure in a new country, navigating sensitive employee matters, or improving and automating core People Operations processes. This is an opportunity for someone who combines operational excellence with a continuous improvement mindset and wants to have a tangible impact on how our people function scales internationally.

What you’ll do:

What you’ll need:

Also you are

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"ABOUT THE ROLE:\n\nTaptap Send is looking for a Senior People Operations Manager to join our People team in a high-impact individual contributor role. We're looking for a hands-on operator who enjoys solving complex operational challenges, leading employee relations, enabling expansion into new markets, and building scalable people processes that support our global growth.\n\nYou'll own work from strategy through execution, whether that's establishing employment infrastructure in a new country, navigating sensitive employee matters, or improving and automating core People Operations processes. This is an opportunity for someone who combines operational excellence with a continuous improvement mindset and wants to have a tangible impact on how our people function scales internationally.\n\n\n\n\nWHAT YOU’LL DO:\n\n - Own the employee relations function, including sensitive cases, performance processes, and investigations, working closely with Legal\n\n - Lead the set-up of employment in new jurisdictions; from entity and payroll establishment to contracts, benefits, and local compliance; so TTS can hire cleanly in new markets\n\n - Automate and run core People Ops processes, building payroll into a streamlined, automated operation across markets alongside onboarding, offboarding, and contractor management\n\n - Own multi-country employment compliance, keeping TTS aligned with local labour law as we operate and expand across markets\n\n - Deliver discrete People Ops projects end to end, scoping, driving, and landing improvements to how the function runs\n\n - Automate and streamline manual workflows, partnering with the wider team to reduce operational load and improve accuracy\n\n - Maintain accurate people data and reporting, supporting headcount, attrition, and compliance tracking\n\n\nWHAT YOU’LL NEED:\n\n - At least 8 years in People Ops, HR, or a comparable operational role, ideally in a fast-growing, multi-country environment\n\n - Hands-on experience managing employee relations cases and performance processes, with strong judgement and discretion\n\n - Track record of setting up or operating employment across multiple jurisdictions, payroll, contracts, benefits, and compliance\n\n - Highly organised project owner, able to scope and land work independently and juggle multiple workstreams at once\n\n - Comfortable with data and systems; you use tooling and automation to work faster and reduce manual effort\n\n - AI-native in your approach, you actively use AI tools to work smarter and automate what doesn’t need to be manual\n\n - Excellent communication and stakeholder management skills; able to work across functions and handle sensitive matters with care\n\n - This is a fully office-based role, requiring attendance in the office five days per week. Candidates should be comfortable working on-site full-time and value the collaboration and pace of an in-person environment\n\n\nALSO YOU ARE\n\n - Outgoing — you love speaking to people and enjoy building meaningful relationships\n\n - Execution Oriented — we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation\n\n - Mission Oriented — you are passionate about working for a net positive organisation / tech for good\n\n - Organised — you have a system for how you approach your work that can keep you on track in a scrappy startup environment\n\n - Driven — you thrive in a fast-paced, target oriented company\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e8a5da31-37b6-46dc-b959-bc8aef9d4887","title":"Growth Manager Africa","department":"Markets","team":"Markets","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-09T18:51:22.591+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/e8a5da31-37b6-46dc-b959-bc8aef9d4887","applyUrl":"https://jobs.ashbyhq.com/taptapsend/e8a5da31-37b6-46dc-b959-bc8aef9d4887/application","descriptionHtml":"

The Role

Your role will be to boost the growth of TTS in the US-Africa corridor. You will work to continue launching TTS within various African diaspora communities in the United States and build a comprehensive growth (customer acquisition and retention) strategy across the corridor. You will conduct customer research; execute partnerships and events; set up offline and online advertising/brand awareness campaigns; source and coordinate community ambassadors, champions and influencers; measure operational efficiency and financials for the corridor; manage CRM tools; resolve low-level customer complaints, provide CS and Product & Ops teams input into strategies to improve product quality, as well as customer experience. Reporting to the Head of Africa, you'll combine great sales and marketing prowess with a data-driven test-and-learn mindset. You'll be a creative thinker who is always looking for ways to hack growth.

The role offers the chance to join a high growth startup and to have a positive impact on the communities we serve. You will be expected to have deep knowledge of, and networks into African diaspora communities, a passion to support your community, an entrepreneurial spirit, great interpersonal skills, and superb project management.

Responsibilities

Requirements

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"The Role\n\nYour role will be to boost the growth of TTS in the US-Africa corridor. You will work to continue launching TTS within various African diaspora communities in the United States and build a comprehensive growth (customer acquisition and retention) strategy across the corridor. You will conduct customer research; execute partnerships and events; set up offline and online advertising/brand awareness campaigns; source and coordinate community ambassadors, champions and influencers; measure operational efficiency and financials for the corridor; manage CRM tools; resolve low-level customer complaints, provide CS and Product & Ops teams input into strategies to improve product quality, as well as customer experience. Reporting to the Head of Africa, you'll combine great sales and marketing prowess with a data-driven test-and-learn mindset. You'll be a creative thinker who is always looking for ways to hack growth.\n\nThe role offers the chance to join a high growth startup and to have a positive impact on the communities we serve. You will be expected to have deep knowledge of, and networks into African diaspora communities, a passion to support your community, an entrepreneurial spirit, great interpersonal skills, and superb project management.\n\nResponsibilities\n\n - Build trust-based relationships with African diaspora communities through in-person and online communications\n\n - Conduct customer research with transfer senders on a regular basis across priority corridors\n\n - Initiate, negotiate and build partnerships with community associations and organizations representing African diaspora groups\n\n - Set up offline and online advertising campaigns tailored to specific country communities\n\n - Source and lead community ambassadors, champions and influencers across African diaspora networks\n\n - Manage agencies for Paid, Creatives, and Events\n\n - Manage customers' CRM, segmented by corridor and community\n\n - Optimize Operations with help from Product, Ops, Eng and Support teams\n\n - Deep dive into customer pain points by corridor and work with the different teams as well as the Africa Corridor Lead to solve them\n\n - Travel across US states to connect with and better understand African diaspora communities and grow our customer base\n\n - Dedicate part of your time to call customers and respond to messages/comments across our owned media channels\n\n - Work with the Head of Africa to outline the growth plan for each market, including the growth strategy, monthly budget, targets, CAC, and CRM campaigns\n\nRequirements\n\n - Based in New York or New Jersey\n\n - 4–5 years of experience in a high-growth environment such as startups, marketing, or fintechs\n\n - Exceptional knowledge and networks among African diaspora communities across the US, with depth in at least 2–3 key corridors (e.g. Nigeria, Ghana, Kenya, Ethiopia)\n\n - Strong business development/sales/marketing/analytical background\n\n - Experience with organic and inorganic marketing activities\n\n - Having contacts with African influencers and celebrities in the US is a plus\n\n - Strong interpersonal and communication skills, with the ability to engage authentically across diverse African communities\n\n - Passion for working with and for migrant communities\n\n - Resourceful with the ability to get things done — doing \"more\" with \"less\"\n\n - Fluency in English; proficiency in African languages is a strong plus\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"43000593-120b-49e0-8542-e87819f1b705","title":"Product Manager","department":"Product","team":"Product","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-06-26T15:06:58.352+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/43000593-120b-49e0-8542-e87819f1b705","applyUrl":"https://jobs.ashbyhq.com/taptapsend/43000593-120b-49e0-8542-e87819f1b705/application","descriptionHtml":"

Role

You will be joining Taptap Send’s product team, with responsibility for the full-stack of product from product strategy (i.e., identify primary ideas for product improvement) to design (i.e., creating initial mocks; writing technical specs) and implementation (i.e., cross-functional project management and execution).

 

You’ll take product features from conception to implementation. Your role will be central to translating our customer and internal needs into a product roadmap, and then working with engineering to execute against it.

 

An ideal candidate will have experience owning a domain end to end, will obsess over customers/UX, and have experience working with AI/analytics tools. They will have a deep understanding of product management for consumer products, experience with immigrant communities, a passion for social change, and an ability to lead multiple stakeholders to execute projects.


Responsibilities


Requirements

Also you are

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"Role\n\nYou will be joining Taptap Send’s product team, with responsibility for the full-stack of product from product strategy (i.e., identify primary ideas for product improvement) to design (i.e., creating initial mocks; writing technical specs) and implementation (i.e., cross-functional project management and execution).\n\n \n\nYou’ll take product features from conception to implementation. Your role will be central to translating our customer and internal needs into a product roadmap, and then working with engineering to execute against it.\n\n \n\nAn ideal candidate will have experience owning a domain end to end, will obsess over customers/UX, and have experience working with AI/analytics tools. They will have a deep understanding of product management for consumer products, experience with immigrant communities, a passion for social change, and an ability to lead multiple stakeholders to execute projects.\n\n\nResponsibilities\n\n - Own a product domain and roadmap end to end\n\n - Responsible for product lifecycle of domain area, from discovery to delivery of features, including adoption and GTM\n\n - Coordinate across engineering, operations, compliance, markets, etc. to execute projects efficiently\n\n - Implement systems for iterative development with regular user feedback\n\n\nRequirements\n\n - At least 6 years’ experience working in product management, strategy, or operations for a tech company\n\n - Experience in fintech strongly preferred\n\n - Experience with immigrant communities and empathy for our customers\n\n - Strong analytical skills\n\n - Outstanding project management skills, including end-to-end problem ownership\n\n - UX design instincts\n\n - Experience with Figma or other prototyping tools a plus\n\n - Background or degree in a technical field a plus\n\n\n\nAlso you are\n\n - Outgoing - you love speaking to people and enjoy building meaningful relationships\n\n - Execution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation\n\n - Mission Oriented - you are passionate about working for a net positive organization / tech for good\n\n - Organized - you have a system for how you approach your work that can keep you on track in a scrappy startup environment\n\n - Driven - you thrive in a fast-paced, target-oriented company\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"38a5fcc4-c925-4ff6-a7ab-6e52e5d2c3fa","title":"Customer Service Quality Assurance (QA) Analyst","department":"Customer Experience","team":"Customer Experience","employmentType":"FullTime","location":"Casablanca","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-08T09:52:22.164+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Morocco","addressCountry":"Morocco","addressLocality":"Casablanca"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/38a5fcc4-c925-4ff6-a7ab-6e52e5d2c3fa","applyUrl":"https://jobs.ashbyhq.com/taptapsend/38a5fcc4-c925-4ff6-a7ab-6e52e5d2c3fa/application","descriptionHtml":"

Role

The Quality Assurance (QA) Analyst is responsible for evaluating AI & human interactions across email, call, and chat channels to ensure consistent quality, compliance, and customer experience standards. This role plays a critical part in managing quality assurance processes and relationships with our Business Process Outsourcing (BPO) partners, driving continuous improvement through coaching, calibration, and performance insights.

The QA Analyst will work closely with internal team leaders and BPO site management to align expectations, identify gaps, and support agent development through structured feedback, coaching sessions, and cross-site calibrations.

Goal ownership

Quality Monitoring & Evaluation

BPO Relationship & QA Management

Coaching & Agent Development

Calibration & Alignment

Reporting & Continuous Improvement

Required Skills & Experience

Key Competencies

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"ROLE\n\nThe Quality Assurance (QA) Analyst is responsible for evaluating AI & human interactions across email, call, and chat channels to ensure consistent quality, compliance, and customer experience standards. This role plays a critical part in managing quality assurance processes and relationships with our Business Process Outsourcing (BPO) partners, driving continuous improvement through coaching, calibration, and performance insights.\n\nThe QA Analyst will work closely with internal team leaders and BPO site management to align expectations, identify gaps, and support agent development through structured feedback, coaching sessions, and cross-site calibrations.\n\n\n\n\nGOAL OWNERSHIP\n\n - Ensure all sites reach our QA target of 4.5, globally and per channel\n\n - Ensure 90% of agents pass QA (>4.5)\n\n - Assume a role of Point of Contact for a dedicated site\n\n - Ensure all sites achieve the required targets of assessments per agent and per channel, on a weekly basis\n\n - Assume the POC role by ensuring the data presented during Weekly business Reviews is accurate and reflect your own analysis and ensure the right push are sent to the sites\n\n - Follow-up on actions to ensure sites deliver progress and all agents pass QA target\n\n\n\n\nQUALITY MONITORING & EVALUATION\n\n - Review and assess customer support interactions across email, voice, and chat channels against defined QA standards and KPIs\n\n - Provide objective, detailed, and actionable feedback to agents and team leaders\n\n - Identify recurring issues, trends, and root causes affecting customer experience and operational performance\n \n\n\nBPO RELATIONSHIP & QA MANAGEMENT\n\n - Act as a primary point of contact for QA-related matters with BPO partners\n\n - Ensure consistent application of quality standards across internal teams and BPO sites\n\n - Support alignment between BPO sites and internal expectations, processes, and performance goals\n\n - Act as the main leading force to ensure QA performance meets targets during WBRs\n\n\n\n\nCOACHING & AGENT DEVELOPMENT\n\n - Coordinate and, where appropriate, deliver agent coaching sessions based on QA findings\n\n - Ensure sites provide adjusted coaching and liaise with our Trainer\n\n - Identify patterns in mishandlings/product knowledge gaps and ensure quiz/refreshers are prepared to improve global performance\n\n - Partner with team leaders to support targeted development plans for underperforming agents\n\n - Monitor post-coaching performance to assess effectiveness and improvement\n \n\n\nCALIBRATION & ALIGNMENT\n\n - Organise and facilitate regular QA calibration sessions between BPO sites and internal team leaders\n\n - Ensure scoring consistency and shared understanding of quality expectations across locations\n\n - Document calibration outcomes and follow up on agreed actions\n \n\n\nREPORTING & CONTINUOUS IMPROVEMENT\n\n - Prepare regular QA reports and insights for stakeholders, including trends, risks, and recommendations\n\n - Contribute to the evolution of QA frameworks, scorecards, and guidelines\n\n - Support initiatives aimed at improving customer experience, agent performance, and operational efficiency\n \n\n\nREQUIRED SKILLS & EXPERIENCE\n\n - Strong organisational skills and attention to detail\n\n - Critical analysis\n\n - Strong understanding of customer support KPIs and quality frameworks\n\n - Demonstrates strong QA results\n\n - Strong sense of ownership with excellent communication and stakeholder management skills\n\n - Ability to deliver constructive feedback in a professional and supportive manner\n\n - Additional languages are welcome and a +\n \n\n\nKEY COMPETENCIES\n\n - Strong judgment and consistency in quality assessments\n\n - Collaborative approach to working across teams and external partners\n\n - Proactive problem-solver with a continuous improvement focus\n\n\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"eef0ff5a-eaab-4ee3-bbd6-95941fc42bf9","title":"Senior Engineer, Payout Network","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-23T09:24:39.062+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/eef0ff5a-eaab-4ee3-bbd6-95941fc42bf9","applyUrl":"https://jobs.ashbyhq.com/taptapsend/eef0ff5a-eaab-4ee3-bbd6-95941fc42bf9/application","descriptionHtml":"

The Role

We are looking for a Senior Engineer to join our growing engineering team, and build out our backend third party integration systems as we scale. For us, this isn’t just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Operations, Customer Support, Growth and other functions to design and build out a reliable, performant, and secure platform for handling remittances across countries. As an early member of the team, we hope you will also have a lot of impact on our team culture, processes and norms.

Taptap Send is a cross-platform mobile app developed with React Native and TypeScript, which talks to a backend service written in Kotlin and backed by a PostgreSQL database, all of which runs on AWS and is managed via Terraform and Ansible. This is a backend-focused role, but you will have plenty of opportunities to work across the stack to bring Taptap Send's industry-leading product to new countries..

We’re an encouraging environment that values both teamwork and autonomy, and have many exciting upcoming challenges, including: scaling up to handle increased volume and complexity, helping our analysts derive business and product insights to drive growth and retention, building internal tools for our customer support and acquisition efforts, and much more!

 

Your Responsibilities:

 

Requirements:

 

Ideally:

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"The Role\n\nWe are looking for a Senior Engineer to join our growing engineering team, and build out our backend third party integration systems as we scale. For us, this isn’t just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Operations, Customer Support, Growth and other functions to design and build out a reliable, performant, and secure platform for handling remittances across countries. As an early member of the team, we hope you will also have a lot of impact on our team culture, processes and norms.\n\nTaptap Send is a cross-platform mobile app developed with React Native and TypeScript, which talks to a backend service written in Kotlin and backed by a PostgreSQL database, all of which runs on AWS and is managed via Terraform and Ansible. This is a backend-focused role, but you will have plenty of opportunities to work across the stack to bring Taptap Send's industry-leading product to new countries..\n\nWe’re an encouraging environment that values both teamwork and autonomy, and have many exciting upcoming challenges, including: scaling up to handle increased volume and complexity, helping our analysts derive business and product insights to drive growth and retention, building internal tools for our customer support and acquisition efforts, and much more! \n\n \n\nYour Responsibilities:\n\n - Build out unified interface encapsulating dozens of third party payment integrations\n\n - Work on one of the pillar revenue centers of the organization\n\n - Take ownership of backend system architecture and implementation\n\n - Build performant and resilient data flows; keeping security in mind during every step\n\n - Work closely with product team to regularly ship working features\n\n - Work in an iterative fashion\n\n - Evaluate and deliver timeline estimates\n\n \n\nRequirements:\n\n - 7+ years of professional experience building backend systems\n\n - Proficiency with Kotlin or Java / JVM\n\n - Proficiency with PostgreSQL\n\n - Experience with AWS: S3, SQS, SNS, Lambda, etc.\n\n - Experience implementing and managing elaborate integrations with third-party APIs\n\n - Experience working on systems that have real-world performance and reliability constraints\n\n - Experience developing software in a collaborative, multi-functional, and fast-paced environment\n\n - Strong communication and ability to manage conflicting priorities, setting expectations with stakeholders and be a driving force\n\n \n\nIdeally:\n\n - Experience working with Infrastructure as Code technologies, like Terraform and Ansible\n\n - Experience with SRE or similar infrastructure work\n\n - Experience with Data Engineering concepts and workflows\n\n - High personal code/development standards (code review, unit testing, documentation, etc.)\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3e46eef3-65b0-4a22-98d7-1b552ee842be","title":"Customer Support Agent","department":"Customer Experience","team":"Customer Experience","employmentType":"FullTime","location":"Casablanca","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T01:53:02.216+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Morocco","addressCountry":"Morocco","addressLocality":"Casablanca"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/3e46eef3-65b0-4a22-98d7-1b552ee842be","applyUrl":"https://jobs.ashbyhq.com/taptapsend/3e46eef3-65b0-4a22-98d7-1b552ee842be/application","descriptionHtml":"

The Role

As a Customer Support Agent at Taptap Send, you’ll be the first point of contact for our customers — helping them resolve issues quickly and effectively while delivering an excellent support experience. This is a development-focused role: as you gain experience and demonstrate strong performance, you’ll have the opportunity to progress into a Tier 2 / Escalation Agent position, handling more complex and sensitive cases.

Responsibilities

Requirements

Nice to Have

Career Development


This position offers a clear path for professional advancement. Agents who demonstrate excellence in customer satisfaction, communication quality, and process adherence will have the opportunity to move into a Tier 2 / Escalation role, where they’ll take on more complex cases and contribute to continuous improvement initiatives.

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"THE ROLE\n\n\nAs a Customer Support Agent at Taptap Send, you’ll be the first point of contact for our customers — helping them resolve issues quickly and effectively while delivering an excellent support experience. This is a development-focused role: as you gain experience and demonstrate strong performance, you’ll have the opportunity to progress into a Tier 2 / Escalation Agent position, handling more complex and sensitive cases.\n\n\n\n\nRESPONSIBILITIES\n\n\n\n - Provide timely, accurate, and empathetic support to customers via chat, email, and phone\n\n - Resolve common customer issues efficiently, following internal processes and SLAs\n\n - Accurately document customer interactions and resolutions\n\n - Escalate complex or sensitive cases to the Tier 2 / Escalation team following defined procedures\n\n - Collaborate closely with other agents and internal teams to ensure customer satisfaction\n\n - Identify recurring issues and flag potential improvements to processes or tools\n\n - Keep up to date with product features, policy updates, and process changes\n\n - Participate in training sessions and actively develop skills needed for Tier 2 / Escalation responsibilities\n\n\n\n\nREQUIREMENTS\n\n - 1+ years of experience in customer support or a similar customer-facing role\n\n - Excellent communication skills, both written and verbal\n\n - Patience, empathy, and professionalism when dealing with customers\n\n - Strong problem-solving and multitasking abilities\n\n - Comfortable using customer management and ticketing tools\n\n - Fluent in English plus one of: Bengali, Nepali, Hindi, Portuguese or Creoles \n\n - Organised, detail-oriented, and motivated to learn and grow\n\n\n\n\nNICE TO HAVE\n\n\n\n - Experience in a fast-paced work environment\n\n - Knowledge of payments, refunds, or transaction-related issues\n\n - Familiarity with the money transfer or fintech industry\n\n - Proven ability to de-escalate challenging situations\n\n - Banking customer support experience\n\n\n\n\nCAREER DEVELOPMENT\n\n\nThis position offers a clear path for professional advancement. Agents who demonstrate excellence in customer satisfaction, communication quality, and process adherence will have the opportunity to move into a Tier 2 / Escalation role, where they’ll take on more complex cases and contribute to continuous improvement initiatives.\n\n\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"373b5e4f-46a2-4aa0-908a-9deae1ccb7bc","title":"Tax Compliance Manager","department":"Finance","team":"Finance","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-08-06T20:26:26.676+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/373b5e4f-46a2-4aa0-908a-9deae1ccb7bc","applyUrl":"https://jobs.ashbyhq.com/taptapsend/373b5e4f-46a2-4aa0-908a-9deae1ccb7bc/application","descriptionHtml":"

The Role

We're hiring a Tax Compliance Manager to take ownership of tax compliance and reporting across our growing global entity structure. This role is based in our New York City office.

You'll work closely with external advisors, finance colleagues, and cross-functional teams to ensure our compliance obligations are met to a high standard across all jurisdictions, while supporting the wider tax team on new market launches, product rollouts, and planning projects as the business scales.

This is a brilliant opportunity for someone looking to own tax compliance in a fast-scaling fintech — gaining broad exposure across a range of countries and entity types, working directly with senior stakeholders, and building a deep understanding of how tax supports a business as it grows.

Key Responsibilities

What We're Looking For

Who You Are

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"The Role\n\nWe're hiring a Tax Compliance Manager to take ownership of tax compliance and reporting across our growing global entity structure. This role is based in our New York City office.\n\nYou'll work closely with external advisors, finance colleagues, and cross-functional teams to ensure our compliance obligations are met to a high standard across all jurisdictions, while supporting the wider tax team on new market launches, product rollouts, and planning projects as the business scales.\n\nThis is a brilliant opportunity for someone looking to own tax compliance in a fast-scaling fintech — gaining broad exposure across a range of countries and entity types, working directly with senior stakeholders, and building a deep understanding of how tax supports a business as it grows.\n\nKey Responsibilities\n\n - Own Global Tax Compliance: Manage end-to-end tax filings across all group entities, coordinating with external advisors to ensure accurate, timely returns in every jurisdiction.\n\n - Manage Outsourced Providers: Own the relationship with third-party compliance providers — setting scopes, reviewing deliverables, and holding quality standards across regions.\n\n - Lead Tax Reporting: Support the preparation of tax provisions, deferred tax calculations, and disclosures for statutory accounts and group reporting (IFRS and/or US GAAP).\n\n - Support New Market Launches: Ensure tax compliance requirements are embedded from day one whenever the business enters a new market or launches a new product.\n\n - Contribute to Tax Projects: Work alongside the wider tax team on transfer pricing documentation, group restructurings, and assessments of legislative change.\n\n - Build Better Processes: Develop and improve internal tax controls, reporting, and processes as the function matures and the entity structure grows.\n\n - Stay Ahead of Tax Developments: Monitor changes in key jurisdictions and feed these into the team's wider planning.\n\n - Liaise with Auditors & Tax Authorities: Act as a key point of contact for external auditors, tax authorities, and advisors on compliance queries, audits, and ad-hoc filings.\n\n - Monitor Effective Tax Rates: Prepare and maintain current and deferred tax reconciliations, tracking effective tax rates across the group.\n\nWhat We're Looking For\n\n - Qualified CPA, or equivalent professional qualification.\n\n - At least 5 years of relevant tax experience, whether in practice (Big 4 or mid-tier) or a combination of practice and in-house.\n\n - Strong grounding in corporate tax compliance and reporting, with exposure to international or multi-jurisdictional work.\n\n - Comfortable managing external advisors and reviewing outsourced deliverables to a high standard.\n\n - Solid understanding of tax accounting and provisioning under US GAAP and/or IFRS — both is a plus; one is required.\n\n - Experience with transfer pricing compliance or documentation is a plus, but not essential.\n\n - Experience in fintech, payments, or a high-growth startup environment is a plus.\n\nWho You Are\n\n - Ownership mindset — you take responsibility, follow through, and move things forward without heavy oversight.\n\n - Communication — you explain tax matters clearly to non-specialists and know how to land a complex point simply.\n\n - Comfort with ambiguity — you make practical recommendations even when the answer isn't clear-cut.\n\n - Curiosity — you have a genuine interest in how tax supports a fast-growing, international business.\n\n - Collaborative — you work well across teams and build relationships easily.\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"92885421-6176-4c97-8c97-08b5fe6b4728","title":"IT Support Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Dubai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-29T15:50:36.861+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United Arab Emirates","addressLocality":"Dubai"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/92885421-6176-4c97-8c97-08b5fe6b4728","applyUrl":"https://jobs.ashbyhq.com/taptapsend/92885421-6176-4c97-8c97-08b5fe6b4728/application","descriptionHtml":"

The Role

We are seeking a proactive and tech-savvy IT Support Engineer to provide exceptional technical assistance and ensure the smooth operation of our daily IT functions. In this role, you will be the primary point of contact for hardware, software, and network troubleshooting, dedicated to delivering a seamless technology experience for our employees from their first day onward.

As part of a forward-thinking IT team, you will do more than just resolve day-to-day issues. We are looking for someone who is passionate about continuous improvement and eager to leverage AI and automation to streamline processes, improve ticketing efficiency, and enhance overall productivity across the organisation.

Key Responsibilities

What We’re Looking For

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"THE ROLE\n\nWe are seeking a proactive and tech-savvy IT Support Engineer to provide exceptional technical assistance and ensure the smooth operation of our daily IT functions. In this role, you will be the primary point of contact for hardware, software, and network troubleshooting, dedicated to delivering a seamless technology experience for our employees from their first day onward.\n\nAs part of a forward-thinking IT team, you will do more than just resolve day-to-day issues. We are looking for someone who is passionate about continuous improvement and eager to leverage AI and automation to streamline processes, improve ticketing efficiency, and enhance overall productivity across the organisation.\n\n\n\n\nKEY RESPONSIBILITIES\n\n - IT Helpdesk & Ticketing: Manage day-to-day CorporateIT support using our Jira Service Management (JSM) ticketing system.\n\n - SaaS Access Management: Manage access to the organization’s SaaS\n\n - Device & Asset Management: Serve as an admin for our MDM (Jamf) and maintain a meticulous, up-to-date hardware inventory using our asset management tool (Bluetally).\n\n - Onboarding & Offboarding: Own the end-to-end technical lifecycle for Dubai employees. This includes procuring laptops, configuring hardware/software, provisioning accounts, and ensuring a seamless, automated experience.\n\n - AV & Collaboration Systems: Manage, troubleshoot, and maintain all Audio/Visual (AV) and video conferencing systems in the Dubai office to ensure flawless internal and external meetings.\n\n - Vendor & Supplier Relations: Engage with and maintain strong, productive relationships with local hardware and software suppliers.\n\n - Network & ISP Management: Fully manage, patch, and maintain our local office network. You will be responsible for hands-on network troubleshooting to quickly resolve any infrastructure issues, while also acting as the primary liaison with Etisalat for internet services—navigating outages and negotiating plan upgrades.\n\n - Documentation: Create and maintain clear internal IT documentation, runbooks, and self-service guides for employees.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - Relevant Background: Proven experience in a standalone or primary IT support role within a modern office environment.\n\n - Regulated Environments: Proven experience in working in regulated environments: Frameworks (ISO 27001, SOC 2, PCI DSS), Regulators (CBUAE, DFSA, VARA, etc.)\n\n - Core Tech Stack: Hands-on experience with Jamf, Asset Management, Jira, Okta, and Google Workspace.\n\n - Fleet: Hands-on experience managing Apple hardware and software.\n\n - Network & Infrastructure Skills: Practical experience patching, maintaining, and troubleshooting local office networks, alongside managing ISP relationships.\n\n - AV Troubleshooting: Experience managing AV systems and conference room tech.\n\n - Local Procurement: Familiarity with local IT procurement in the UAE and navigating regional hardware vendors.\n\n - Supplier Liaison Skills: Strong communication and vendor management skills (prior experience dealing with UAE ISPs like Etisalat is a massive plus).\n\n - Autonomy & Reliability: Ability to work independently, manage your own time flexibly, and act as the approachable, reliable face of IT for the Dubai team.\n\n - Language Skills: Fluency in English is required; Arabic is a bonus.\n\n - Certifications: Certifications such as, CompTIA Network+, or Jamf Pro (100/200) are highly desirable.\n\n\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ef662a4e-50c6-4c8d-851f-bb7942ed02ad","title":"Head of Central Growth","department":"Markets","team":"Markets","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-31T21:49:12.168+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/ef662a4e-50c6-4c8d-851f-bb7942ed02ad","applyUrl":"https://jobs.ashbyhq.com/taptapsend/ef662a4e-50c6-4c8d-851f-bb7942ed02ad/application","descriptionHtml":"

THE ROLE

We're looking for a Head of Central Growth to own how we measure, test, and spend against growth, across both performance marketing and the full lifecycle of our users, from first send to loyal advocate. This is a small, high-leverage team: 3-4 people responsible for a multibillion-dollar monthly transaction volume and millions of monthly active users.

This role is defined less by channel and more by rigor. You'll obsessively measure what's working across acquisition spend and lifecycle engagement, run the experiments that tell us why, and reallocate resources accordingly.

You'll own performance marketing measurement and spend allocation, and every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp. You'll serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you.


WHAT YOU'LL DO


WHAT WE'RE LOOKING FOR


NICE TO HAVE

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"THE ROLE\n\n\n\nWe're looking for a Head of Central Growth to own how we measure, test, and spend against growth, across both performance marketing and the full lifecycle of our users, from first send to loyal advocate. This is a small, high-leverage team: 3-4 people responsible for a multibillion-dollar monthly transaction volume and millions of monthly active users.\n\n\n\nThis role is defined less by channel and more by rigor. You'll obsessively measure what's working across acquisition spend and lifecycle engagement, run the experiments that tell us why, and reallocate resources accordingly. \n\n\n\nYou'll own performance marketing measurement and spend allocation, and every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp. You'll serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you.\n\n\n\n\nWHAT YOU'LL DO\n\n\n\n - Measuring and driving performance: Own how we measure and allocate performance marketing spend across channels, markets, and corridors, with a rigorous, testable view of what's driving efficient growth.\n\n - Lifecycle ownership: Own the global lifecycle marketing strategy across the full customer journey, from activation and onboarding through engagement, retention, and win-back.\n\n - Omni-channel ownership: Design, build, and iterate multi-channel lifecycle campaigns across Email, Push, SMS, In-app, and WhatsApp, tailored to diverse audiences across markets.\n\n - Relentlessly experiment: Run a rigorous experimentation program across both acquisition and lifecycle: A/B tests, multivariate tests, holdout groups, incrementality reads on spend. You live and die by results.\n\n - Instrument and obsess over the full funnel: CAC, payback, ROAS, and spend efficiency alongside lifecycle KPIs like open/click/conversion rates, retention, and LTV.\n\n - Leveraging data: Work with Data to build segmentation and attribution models that get the right message, and the right spend, to the right person at the right moment.\n\n - Define the MarTech/AdTech roadmap: evaluate tools, own integrations, and ensure the stack scales with the business.\n\n - AI tooling: Leverage AI tools natively across measurement, segmentation, content, and execution to move faster and operate at a higher level of sophistication.\n\n - Champion the customer: Be a vocal advocate for the customer inside the company, bringing user empathy into every brief, test, and spend decision.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n - Relevant experience: 10+ years in growth, performance marketing, lifecycle/CRM at a consumer mobile app, fintech, or high-growth B2C company. \n\n - Growth and scaling expertise: A track record of improving growth or lifecycle metrics with real measurement discipline. You can speak concretely about experiments you ran, spend decisions you made, and the results you drove.\n\n - Data driven decision making: Strong analytical instincts and comfort owning spend and measurement decisions with real dollars behind them. You make decisions based on evidence, not instinct.\n\n - Zero-to-one building: Has seen zero-to-one (you know how to build something from scratch) and has also worked somewhere more mature (you know what good looks like at scale).\n\n - AI-native approach: you use AI tools actively and fluently across strategy, segmentation, and execution, not as a novelty but as a core part of how you work.\n\n - Global remit: Experience working effectively with global, cross-functional, and cross-cultural teams, building relationships and driving alignment across time zones and functions.\n\n - A player-coach mentality: energized by doing the work yourself on a lean team, and equally comfortable briefing in external partners, agencies, or contractors to extend your capacity.\n\n - Genuine curiosity about our customers: Many are immigrants sending money home to family, and understanding their lives makes your work better.\n\n\n\n\nNICE TO HAVE\n\n\n\n - Consulting or investment banking background: the high-energy, high-output environment translates well here.\n\n - Channel expertise is a plus, not a gate: experience with a major ESP/CRM (Braze, Iterable, Klaviyo) and/or paid media platforms is helpful but secondary to being a strong experimenter.\n\n - Experience in international markets or with multilingual programs.\n\n - Familiarity with mobile attribution and deep-linking (Branch, AppsFlyer, Adjust).\n\n - Background in financial services or regulated industries.\n\n - Experience building a growth or lifecycle function from the ground up, not just inheriting one.\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0344880b-14d4-4016-8c08-671925154744","title":"BD Manager, Institutional Payments","department":"Treasury","team":"Treasury","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Singapore","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}}},{"location":"Dubai","address":{"postalAddress":{"addressCountry":"United Arab Emirates","addressLocality":"Dubai"}}}],"publishedAt":"2026-08-26T08:25:26.374+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/0344880b-14d4-4016-8c08-671925154744","applyUrl":"https://jobs.ashbyhq.com/taptapsend/0344880b-14d4-4016-8c08-671925154744/application","descriptionHtml":"

About the Role

Taptap Send is building a new institutional payments business. We move money across 80+ emerging market corridors and are now opening that infrastructure to institutional clients — crypto exchanges, fintechs, MTOs, and corporate treasury teams. This is an early commercial hire into that business.

The Role

You'll own a pipeline of institutional partners from first contact through to live. You'll work closely with trading and ops to structure deals and get clients across the line quickly.

What You'll Do

What We're Looking For

What We Offer

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"ABOUT THE ROLE\n\n\n\nTaptap Send is building a new institutional payments business. We move money across 80+ emerging market corridors and are now opening that infrastructure to institutional clients — crypto exchanges, fintechs, MTOs, and corporate treasury teams. This is an early commercial hire into that business.\n\n\n\n\nTHE ROLE\n\n\n\nYou'll own a pipeline of institutional partners from first contact through to live. You'll work closely with trading and ops to structure deals and get clients across the line quickly.\n\n\n\n\nWHAT YOU'LL DO\n\n\n\n - Source and close new institutional partnerships across crypto, fintech, and payments\n\n - Manage the full BD cycle, outreach, qualification, commercial negotiation, onboarding handoff\n\n - Represent Taptap Send at industry events and build profile in target segments\n\n - Work with internal teams to translate client needs into product and corridor priorities\n\n - Maintain a clean pipeline and report directly to senior leadership\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n\n\n - 3–5 years in BD, partnerships, or sales within payments, crypto, or FX\n\n - An existing network across crypto exchanges, MTOs, or EM fintechs\n\n - Comfortable selling a technical product to sophisticated buyers, treasury teams, CFOs, heads of payments\n\n - Organised, self-directed, and happy working without a large support structure around you\n\n\n\n\nWHAT WE OFFER\n\n\n\n\n - Competitive base + performance-linked bonus\n\n - Direct line to senior leadership and real influence over commercial strategy\n\n - A fast-growing platform with genuine EM depth and strong banking infrastructure behind it\n\n\n\n\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"531c31f8-3e26-458e-aed4-02f1df8c5eee","title":"Finance Manager","department":"Finance","team":"Finance","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-17T17:51:14.391+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/531c31f8-3e26-458e-aed4-02f1df8c5eee","applyUrl":"https://jobs.ashbyhq.com/taptapsend/531c31f8-3e26-458e-aed4-02f1df8c5eee/application","descriptionHtml":"

Role

We are looking for a Finance Manager to join our global Finance team at Taptap Send. As the company continues to scale rapidly across multiple markets, this role will play an important part in supporting the delivery of high-quality financial reporting across the group and strengthening our financial control environment.

You will support the coordination of statutory audits across multiple global entities, help design and implement robust financial controls, and contribute to the monthly reporting process. You will also work on initiatives to improve finance processes and build scalable reporting infrastructure through automation.

This role offers strong exposure to group reporting, global audit coordination, and financial control in a fast-growing fintech environment, working closely with senior finance leadership and cross-functional teams across the business.

The ideal candidate is highly detail-oriented, proactive, and excited about improving financial processes in a fast-paced and mission-driven company.

 

Key Responsibilities

Financial reporting & month-end close

Process improvement & automation

Requirements

 

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"Role\n\nWe are looking for a Finance Manager to join our global Finance team at Taptap Send. As the company continues to scale rapidly across multiple markets, this role will play an important part in supporting the delivery of high-quality financial reporting across the group and strengthening our financial control environment.\n\nYou will support the coordination of statutory audits across multiple global entities, help design and implement robust financial controls, and contribute to the monthly reporting process. You will also work on initiatives to improve finance processes and build scalable reporting infrastructure through automation.\n\nThis role offers strong exposure to group reporting, global audit coordination, and financial control in a fast-growing fintech environment, working closely with senior finance leadership and cross-functional teams across the business.\n\nThe ideal candidate is highly detail-oriented, proactive, and excited about improving financial processes in a fast-paced and mission-driven company.\n\n \n\nKey Responsibilities\n\n\n\nFinancial reporting & month-end close\n\n - Support the month-end close process, including balance sheet reconciliations and supporting schedules.\n\n - Assist in maintaining accurate financial data across multiple entities and reporting systems.\n\n - Contribute to the preparation of internal financial reporting and analysis used by senior leadership.\n\n - Maintain clear documentation of accounting processes and financial reporting procedures.\n\n - Assist with maintaining documentation required for regulatory and compliance reporting across jurisdictions.\n\n - Contribute to initiatives aimed at improving financial discipline and consistency across entities.\n\nProcess improvement & automation\n\n - Support initiatives to improve and automate finance workflows and reporting processes.\n\n - Support projects to improve the efficiency and scalability of financial reporting systems and data flows\n\n - Work with Finance and Data teams to improve reporting accuracy and data quality.\n\n\n\nRequirements\n\n \n\n - CPA / ACA (or equivalent) qualified with 1–2 years post-qualification experience.\n\n - Prior experience in audit, financial reporting, or financial controls (e.g., Big 4 or similar environment).\n\n - Strong understanding of accounting principles and financial reporting processes.\n\n - Excellent attention to detail and strong analytical skills.\n\n - Ability to manage multiple priorities in a fast-paced, high-growth environment.\n\n - Strong Excel / Google Sheets skills.\n\n - Experience with NetSuite or similar ERP systems is a plus.\n\n - Interest in process improvement, automation, and building scalable finance processes.\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2c3018d1-6fcf-431a-9ffc-0ac84bbc6786","title":"Global Business Development Lead","department":"Markets","team":"Markets","employmentType":"FullTime","location":"Dubai","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"London","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}},{"location":"Paris","address":{"postalAddress":{"addressRegion":"France","addressCountry":"France","addressLocality":"Paris"}}}],"publishedAt":"2026-09-14T12:28:01.546+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United Arab Emirates","addressLocality":"Dubai"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/2c3018d1-6fcf-431a-9ffc-0ac84bbc6786","applyUrl":"https://jobs.ashbyhq.com/taptapsend/2c3018d1-6fcf-431a-9ffc-0ac84bbc6786/application","descriptionHtml":"

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

The Role:

We’re hiring a high-performing Global Business Development Lead to help drive Taptap Send’s next phase of international expansion.

Based in Dubai, London or Paris, you will work closely with the Head of Business Development as their right-hand execution partner, helping shape global priorities and turning them into commercial partnerships and successful market launches. This is a broad, high-ownership role spanning new markets, strategic partnerships, and cross-border growth opportunities.

You will own expansion initiatives at every stage - from identifying and evaluating opportunities to developing partner relationships on the ground, negotiating agreements, and coordinating execution through launch. You will work across multiple regions and corridors, with exposure to banks, fintechs, payment providers, regulators, and other ecosystem partners.

We would particularly value candidates with experience working across Africa, although the remit is global and strong experience in other emerging markets is equally relevant.

This role is ideal for someone who combines market insight, commercial judgment, and execution speed. You will bring a high bias for action, move comfortably between strategy and hands-on delivery, and maintain momentum across complex, fast-moving workstreams.

The role will involve frequent international travel and is well suited to someone who enjoys being on the ground - meeting partners, understanding how markets operate in practice, and solving problems firsthand. You should be energized by unfamiliar environments and comfortable going wherever needed to turn opportunities into successful launches.

What You'll Do:

What You'll Need:

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"ABOUT US\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.\n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTHE ROLE:\n\nWe’re hiring a high-performing Global Business Development Lead to help drive Taptap Send’s next phase of international expansion.\n\nBased in Dubai, London or Paris, you will work closely with the Head of Business Development as their right-hand execution partner, helping shape global priorities and turning them into commercial partnerships and successful market launches. This is a broad, high-ownership role spanning new markets, strategic partnerships, and cross-border growth opportunities.\n\nYou will own expansion initiatives at every stage - from identifying and evaluating opportunities to developing partner relationships on the ground, negotiating agreements, and coordinating execution through launch. You will work across multiple regions and corridors, with exposure to banks, fintechs, payment providers, regulators, and other ecosystem partners.\n\nWe would particularly value candidates with experience working across Africa, although the remit is global and strong experience in other emerging markets is equally relevant.\n\nThis role is ideal for someone who combines market insight, commercial judgment, and execution speed. You will bring a high bias for action, move comfortably between strategy and hands-on delivery, and maintain momentum across complex, fast-moving workstreams.\n\nThe role will involve frequent international travel and is well suited to someone who enjoys being on the ground - meeting partners, understanding how markets operate in practice, and solving problems firsthand. You should be energized by unfamiliar environments and comfortable going wherever needed to turn opportunities into successful launches.\n\n\n\n\nWHAT YOU'LL DO:\n\n - Act as a right-hand partner to the Head of Business Development, helping translate global growth priorities into clear plans and concrete action\n\n - Own end-to-end partnership development across global markets - from opportunity identification and initial outreach through negotiation, execution, and launch\n\n - Identify, assess, and prioritize new countries, corridors, partners, and commercial opportunities based on impact, economics, feasibility, and strategic value\n\n - Source, structure, negotiate, and execute partnerships with banks, fintechs, payment providers, mobile money operators, and other ecosystem participants\n\n - Develop market-entry and partnership strategies that reflect local customer needs, competitive dynamics, regulatory requirements, and commercial realities\n\n - Build and maintain trusted relationships with senior external stakeholders across cultures, markets, and organizational environments\n\n - Drive multiple workstreams in parallel, including market research, partner sourcing, commercial analysis, negotiations, contracting, and launch planning\n\n - Coordinate closely with product, operations, compliance, legal, finance, and commercial teams to turn partnership opportunities into successful launches\n\n - Identify regulatory, commercial, technical, and operational risks early, and take pragmatic action to keep progress on track\n\n - Prepare clear recommendations and decision materials for leadership, balancing speed, economics, execution complexity, and long-term strategic value\n\n - Help strengthen Taptap Send’s global business development capabilities, processes, and partner network as the company scales\n\n\nWHAT YOU'LL NEED:\n\n - 8+ years of experience in business development, partnerships, strategy, market expansion, consulting, or a comparable role in a high-growth company\n\n - A strong track record of developing partnerships or launching businesses across multiple international markets\n\n - Experience working in or with emerging markets; experience across Africa is strongly preferred\n\n - Strong commercial judgment, with the ability to evaluate trade-offs across speed, economics, regulatory constraints, operational complexity, and strategic value\n\n - Highly autonomous and comfortable acting as a self-starter in unstructured, zero-to-one environments\n\n - Excellent relationship-building and negotiation skills, with the ability to establish trust across cultures and stakeholder groups\n\n - A hands-on, execution-focused approach and the ability to move fluidly between high-level strategy and detailed delivery\n\n - Demonstrated ability to manage multiple markets, partnerships, and workstreams simultaneously\n\n - Comfortable working closely with senior leadership and taking ownership of high-priority, time-sensitive initiatives\n\n - Adaptable and resilient, with the judgment to navigate changing priorities and cross-border complexity\n\n - Experience in fintech, payments, remittances, financial services, or another regulated industry is a strong advantage\n\n - Fluent English; additional languages relevant to our markets are highly valued\n\n - Willingness to travel frequently\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"cddd38a9-41b2-4984-adbe-02977c65192a","title":"Staff Product Designer","department":"Product","team":"Product","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"London","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}},{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-09-09T10:59:20.510+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/cddd38a9-41b2-4984-adbe-02977c65192a","applyUrl":"https://jobs.ashbyhq.com/taptapsend/cddd38a9-41b2-4984-adbe-02977c65192a/application","descriptionHtml":"

About the role

We're hiring a Staff Product Designer to set the visual and experiential direction of a global brand, and to build the products that carry it.

This is not a role that inherits a finished system and maintains it. Our design system is young, our brand is ready to evolve, and we have entire product categories still to launch. You'll have unusual latitude to decide what Taptap Send looks and feels like across more than 70 markets, and unusual proximity to the decisions that change the company’s trajectory.

Concretely, you'll own:

You'll work across product, engineering, growth, compliance, and go-to-market, in a company that moves fast and expects extreme ownership.

You’re excited about this opportunity because you will…

We’re excited about you because…

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"ABOUT THE ROLE\n\nWe're hiring a Staff Product Designer to set the visual and experiential direction of a global brand, and to build the products that carry it.\n\nThis is not a role that inherits a finished system and maintains it. Our design system is young, our brand is ready to evolve, and we have entire product categories still to launch. You'll have unusual latitude to decide what Taptap Send looks and feels like across more than 70 markets, and unusual proximity to the decisions that change the company’s trajectory.\n\nConcretely, you'll own:\n\n - Brand and visual evolution. Push our identity somewhere distinct and memorable without losing sight of the fact that people come to us to complete an important financial task and should leave feeling rewarded for it. Visual distinctiveness in service of trust, not in tension with it.\n\n - The design system. Expand it from a component library into real infrastructure: tokens, motion, content patterns, and the documentation that lets a small team ship consistently across mobile, web, and internal tools.\n\n - New product offerings. New surfaces and new lines of business, taken from a rough hypothesis to a shipped product with measurable impact on customers and on the business.\n\n - The craft bar. You hold the standard for what great looks like here, and you're the person who helps make the call on when something is genuinely done.\n\nYou'll work across product, engineering, growth, compliance, and go-to-market, in a company that moves fast and expects extreme ownership.\n\n\n\n\nYOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…\n\n - Define the design direction for a brand used across four continents, and see your decisions reach customers within weeks rather than quarters\n\n - Take ambiguous, high-stakes problems — new markets, new products, unfamiliar regulatory terrain — and turn them into shipped work, not decks\n\n - Use AI tooling to compress the distance between idea and reality: prototype in hours, run more experiments than a team our size should be able to, and hand engineers front-end work that already sits close to spec\n\n - Build the system, the brand, and the products on top of them, rather than choosing one lane\n\n - Set the craft standard for a growing design team and raise the bar for everyone around you through the work itself\n\n\n\n\nWE’RE EXCITED ABOUT YOU BECAUSE…\n\n - Your portfolio shows range and depth. Consumer mobile products you took from ambiguity to launch, plus evidence of systems thinking — not just screens, but the structure underneath them.\n\n - Craft fundamentals are table stakes for you. Visual hierarchy, typography, content strategy, micro-animation, information architecture. We're not going to teach these; we're going to learn them from you.\n\n - You reach for AI tools as naturally as design tools. LLM-assisted prototyping, code editors, component generation, workflow automation — and you have a point of view on where they genuinely increase velocity versus where they produce plausible-looking work that fails in the details.\n\n - You sweat the details and know which ones to trade away. Pixel-perfect where it matters, pragmatic where it doesn't, and clear about the difference.\n\n - You care deeply about our customers. You've either lived something close to their experience — sending money home, navigating financial systems that weren't built for you — or you're the kind of designer who does the work to understand it, and puts the use case at the center of every system you build.\n\n - You're comfortable being the most senior designer in the room. You influence roadmaps through evidence, prototypes, and shipped artifacts rather than authority.\n\n - Fintech, marketplaces, or other high-trust consumer categories are a plus.\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5c1cda25-5832-45a3-b0ca-26627b49686a","title":"Head of Partnerships (Africa)","department":"Markets","team":"Markets","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Accra","address":{"postalAddress":{"addressRegion":"Ghana","addressCountry":"Ghana","addressLocality":"Accra"}}},{"location":"Lagos","address":{"postalAddress":{"addressRegion":"Nigeria","addressCountry":"Nigeria","addressLocality":"Lagos"}}},{"location":"Nairobi","address":null},{"location":"Paris","address":{"postalAddress":{"addressRegion":"France","addressCountry":"France","addressLocality":"Paris"}}},{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Dubai","address":{"postalAddress":{"addressCountry":"United Arab Emirates","addressLocality":"Dubai"}}}],"publishedAt":"2026-09-10T17:30:37.997+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/5c1cda25-5832-45a3-b0ca-26627b49686a","applyUrl":"https://jobs.ashbyhq.com/taptapsend/5c1cda25-5832-45a3-b0ca-26627b49686a/application","descriptionHtml":"

Head of Partnerships (Africa)

Spending time in a hub location (London, Dubai, Paris, or New York) and Africa (50%+)

Shape the future of Africa’s financial landscape while building your legacy. This is your chance to lead business strategy, build powerful commercial relationships and directly drive positive outcomes for the continent and diaspora communities around the world.

You’ll have the freedom to trust your own instincts, make connections across Africa, and pursue commercial deals where your gut tells you opportunity exists. You’ll be trusted to know what’s best, to represent the business at senior levels, and to lead on some of our most critical relationships in the region.

Work for the market-leading emerging markets FinTech, with a genuine mission to support Africa's development by driving capital into the continent over the long term.

What you’ll do

As well as owning the relationship with existing partners in Africa, you'll constantly be identifying new partners and stakeholders in Africa, directly building relationships with them. You’ll negotiate great deals and oversee the process from first meeting to go-live.

Working with regulators and policy makers across the region, you’ll represent the Taptap Send brand externally, personifying competence and instilling confidence through all of your interactions.

Understanding everything that’s going on in your markets through the tracking, analysis, and reporting of key metrics will be key. You’ll also work with other members of the Growth team to develop and share best practices.

You’ll work cross-functionally with Product, Ops, Business Development, and Engineering teams to ensure Taptap Send has the best product offering in the market, being the internal voice of the region.

What you’ll need

Nice to have

About the company

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Please click the ‘Apply’ button.

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"Head of Partnerships (Africa) \n\n\n\nSpending time in a hub location (London, Dubai, Paris, or New York) and Africa (50%+)\n\nShape the future of Africa’s financial landscape while building your legacy. This is your chance to lead business strategy, build powerful commercial relationships and directly drive positive outcomes for the continent and diaspora communities around the world.\n\nYou’ll have the freedom to trust your own instincts, make connections across Africa, and pursue commercial deals where your gut tells you opportunity exists. You’ll be trusted to know what’s best, to represent the business at senior levels, and to lead on some of our most critical relationships in the region.\n\nWork for the market-leading emerging markets FinTech, with a genuine mission to support Africa's development by driving capital into the continent over the long term.\n\n\n\nWhat you’ll do\n\nAs well as owning the relationship with existing partners in Africa, you'll constantly be identifying new partners and stakeholders in Africa, directly building relationships with them. You’ll negotiate great deals and oversee the process from first meeting to go-live.\n\nWorking with regulators and policy makers across the region, you’ll represent the Taptap Send brand externally, personifying competence and instilling confidence through all of your interactions.\n\nUnderstanding everything that’s going on in your markets through the tracking, analysis, and reporting of key metrics will be key. You’ll also work with other members of the Growth team to develop and share best practices.\n\nYou’ll work cross-functionally with Product, Ops, Business Development, and Engineering teams to ensure Taptap Send has the best product offering in the market, being the internal voice of the region.\n\n\n\nWhat you’ll need\n\n - ~10+ years of experience in high-performing, fast-paced environments (tech, professional services, finance etc)\n\n - A demonstrable instinct for commercial deal-making\n\n - Exposure to working with regulators and policy makers in Africa\n\n - Significant ties to Africa\n\n - “No task too small” mentality and willingness to delve into gritty details to get things done\n\n - Strong interpersonal and communication skills\n \n \n\nNice to have\n\n - Fluency in a language other than English (e.g. French), a plus\n\n - Experience in Financial Services, Fintech, Payments\n\n\n\nAbout the company\n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nPlease click the ‘Apply’ button.\n\n\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f89c2ddc-f7ad-4cf4-8b4d-099d1b0e0fd6","title":"Head of India","department":"Markets","team":"Markets","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"dubai","address":null}],"publishedAt":"2026-09-16T07:54:52.609+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/f89c2ddc-f7ad-4cf4-8b4d-099d1b0e0fd6","applyUrl":"https://jobs.ashbyhq.com/taptapsend/f89c2ddc-f7ad-4cf4-8b4d-099d1b0e0fd6/application","descriptionHtml":"

The Role

India is the biggest remittance market with over $130 billion a year flowing home to it, from everywhere: engineers in the Bay Area and Sydney, cabbies in Toronto, construction crews in Dubai, shopkeepers in Leicester, students in Berlin. From Punjabis, Gujaratis, Tamils, Malayalis and Telugus. From people wiring $3,000 a month to a Mumbai mortgage and people sending $80 to a village in Bihar. Your job is to win this market.

You are someone who gets excited by the nuances of the Indian diaspora and how to reach each group, and who wants to own the P&L, the regulatory landscape and pricing at the same time. If you find the price sensitivity of each cohort exciting, and \"why do Malayali nurses cluster in specific hospital systems, and what does that mean for acquisition?\" as interesting as \"what's RBI's latest remittance policy and which banks make the best partners,\" this is it.

As the GM, you own the P&L, and set pricing. For customer growth, you decide which communities to acquire and in what order. Know the RBI's rules well enough to see the openings inside them, not just the limits. A Gujarati family in New Jersey and a Punjabi trucker in Brampton got abroad through completely different networks, and reaching them takes completely different channels.

Reports to the Head of South Asia. Builds a team of FX Advisors in India and growth managers in sending markets. The face of India inside and outside the company. Total ownership. Be your own CEO

What You'll Own

Who You Are

Location: London or Dubai. Regular travel to India and sending markets is part of the job.

Why This Role

India is the largest remittance market in the world, and winning it moves the whole company forward. This role owns that outcome, with the authority and the accountability that come with it. It also drives real value for the customers: Immigrants work hard for this money, and every basis point saved goes home.

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"The Role\n\nIndia is the biggest remittance market with over $130 billion a year flowing home to it, from everywhere: engineers in the Bay Area and Sydney, cabbies in Toronto, construction crews in Dubai, shopkeepers in Leicester, students in Berlin. From Punjabis, Gujaratis, Tamils, Malayalis and Telugus. From people wiring $3,000 a month to a Mumbai mortgage and people sending $80 to a village in Bihar. Your job is to win this market.\n\nYou are someone who gets excited by the nuances of the Indian diaspora and how to reach each group, and who wants to own the P&L, the regulatory landscape and pricing at the same time. If you find the price sensitivity of each cohort exciting, and \"why do Malayali nurses cluster in specific hospital systems, and what does that mean for acquisition?\" as interesting as \"what's RBI's latest remittance policy and which banks make the best partners,\" this is it.\n\nAs the GM, you own the P&L, and set pricing. For customer growth, you decide which communities to acquire and in what order. Know the RBI's rules well enough to see the openings inside them, not just the limits. A Gujarati family in New Jersey and a Punjabi trucker in Brampton got abroad through completely different networks, and reaching them takes completely different channels.\n\nReports to the Head of South Asia. Builds a team of FX Advisors in India and growth managers in sending markets. The face of India inside and outside the company. Total ownership. Be your own CEO\n\n\n\n\nWHAT YOU'LL OWN\n\n - The P&L. Volume, gross profit and CAC across every India corridor. Not influence, own. A miss is your miss. A beat is your win.\n\n - Strategy and sequencing. Which sender markets, which communities, which channels, in what order. US, Canada, UK, Europe, Australia and UAE to start. Build the plan, defend it to leadership, execute it.\n\n - Pricing. India is the most rate-sensitive, most competitive remittance market in the world, up against competitors who reprice daily. Set FX and fee strategy corridor by corridor.\n\n - The regulatory and partner landscape. RBI rules, bank partnerships, payout rails. Know the terrain cold and own the local relationships.\n\n - Product. Obsess over UX and the services NRIs actually need. Closer to the customer than anyone in the company, and what you hear feeds straight into product, pricing and customer support.\n\n - The diaspora puzzle. Community partnerships, temples and gurdwaras and churches, cricket leagues, student associations, remittance-heavy employers, influencers, festivals (Diwali is a season, not a day). Get in front of each community authentically, and cheaply.\n\n - The team. Hire, coach and retain people in India and in sending markets. Small, dense, fast.\n\n\n\n\nWHO YOU ARE\n\n - 10 to 15 years in high-growth environments: startups, operations, consulting, finance, fintech. Has owned a number and talks about it the way owners do.\n\n - Diaspora-fluent. Real knowledge of and networks in the Indian diaspora, and real curiosity about it. Migration patterns, community structures, who sends money to whom and why.\n\n - Commercially sharp. Holds pricing, unit economics and CAC math in their head, and works the data directly. Excel or Sheets required, SQL a real plus.\n\n - A hustler with judgment. Closes a bank partnership Monday, reviews corridor margins Tuesday, shows up at a community event in Jackson Heights on Saturday. Likes all three.\n\n - A regulatory realist. Understands (or can quickly master) RBI rules and the compliance realities of moving money into India. Treats compliance as a partner, not an obstacle.\n\n - Multilingual, ideally. Fluent in English. Hindi, Gujarati, Punjabi, Tamil, Telugu or Malayalam are genuine assets.\n\nLocation: London or Dubai. Regular travel to India and sending markets is part of the job.\n\n\n\n\nWHY THIS ROLE\n\nIndia is the largest remittance market in the world, and winning it moves the whole company forward. This role owns that outcome, with the authority and the accountability that come with it. It also drives real value for the customers: Immigrants work hard for this money, and every basis point saved goes home.\n\n\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"acb9454b-f203-46e4-b9eb-185c1c158e8a","title":"Head of APAC","department":"Markets","team":"Markets","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-15T14:04:40.215+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/acb9454b-f203-46e4-b9eb-185c1c158e8a","applyUrl":"https://jobs.ashbyhq.com/taptapsend/acb9454b-f203-46e4-b9eb-185c1c158e8a/application","descriptionHtml":"

The Role:

As the Head of APAC, your role will be to develop and scale Taptap Send’s growth across APAC, with direct ownership of East Asia and a particular focus on China, while overseeing our Southeast Asia business.

You will be responsible for setting the vision and strategy for the region and delivering ambitious growth and profitability targets, with P&L ownership for APAC. You will directly drive the East Asia growth agenda, with China as a key priority, while providing strategic leadership and oversight across Southeast Asia, working closely with market leaders and teams to set priorities, challenge and support market strategies, and drive performance.

You will seek to establish TTS as the leading product and service for remittances across our APAC markets, whilst being the “face” of APAC both internally and externally.

Reporting directly to the Chief Revenue Officer, you will build, lead and develop high-performing teams across the region. The role offers the chance to join a high-growth startup and have a positive impact on the communities we serve.

What You'll Do:

Strategy & Execution

Partnerships & Stakeholder Engagement

Growth & Customer Experience

Team Leadership & Development

What You'll Need:

Also You Are:

 

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"THE ROLE:\n\nAs the Head of APAC, your role will be to develop and scale Taptap Send’s growth across APAC, with direct ownership of East Asia and a particular focus on China, while overseeing our Southeast Asia business. \n\nYou will be responsible for setting the vision and strategy for the region and delivering ambitious growth and profitability targets, with P&L ownership for APAC. You will directly drive the East Asia growth agenda, with China as a key priority, while providing strategic leadership and oversight across Southeast Asia, working closely with market leaders and teams to set priorities, challenge and support market strategies, and drive performance.\n\nYou will seek to establish TTS as the leading product and service for remittances across our APAC markets, whilst being the “face” of APAC both internally and externally.\n\nReporting directly to the Chief Revenue Officer, you will build, lead and develop high-performing teams across the region. The role offers the chance to join a high-growth startup and have a positive impact on the communities we serve.\n\n\n\n\nWHAT YOU'LL DO:\n\nStrategy & Execution\n\n - Establish the vision, strategy and execution plan for APAC, with direct ownership of East Asia, a particular focus on China, and oversight of Southeast Asia\n\n - Own the APAC P&L and deliver ambitious growth and profitability targets across the regional portfolio\n\n - Think creatively about driving adoption, improving profitability and increasing brand awareness across the region\n\n - Report to the executive leadership team on progress, insights and needs with a data-driven, test-and-learn mindset\n\n - Monitor, understand and interpret regional and market-level growth, operational and financial metrics to improve execution and inform resource allocation\n\nPartnerships & Stakeholder Engagement\n\n - Build trust-based relationships with diaspora communities, partners and key stakeholders across APAC, with a particular focus on developing Taptap Send’s presence and network in China and East Asia\n\n - Represent Taptap Send externally across the region and build strong relationships across the broader payments, fintech and financial services ecosystem\n\n - Collaborate closely with internal stakeholders (Customer Service, Finance, Tech, Legal, Financial Crime, Compliance, People Ops, etc.)\n\nGrowth & Customer Experience\n\n - Directly own growth across East Asia, particularly China, including customer acquisition and retention, pricing, user research, product quality and customer experience\n\n - Oversee growth across Southeast Asia, working closely with market leaders to set priorities, challenge and support market strategies, and deliver growth and profitability targets\n\n - Identify and execute opportunities to unlock new markets and customer segments across APAC\n\n - Recommend product improvements based on market, competitor and customer insights from across the region\n\nTeam Leadership & Development\n\n - Lead teams across APAC to execute against collaboratively aligned strategies, priorities and timelines\n\n - Provide strategic direction, coaching and support to market leaders across Southeast Asia while remaining hands-on in East Asia where needed\n\n - Hire, inspire, develop and retain top, diverse talent\n\n - Own team development and coaching, building a high-performing regional organisation as Taptap Send scales\n\n\nWHAT YOU'LL NEED:\n\n - 10+ years of experience in payments or financial services, including senior leadership experience within a regulated entity.\n\n - Proven track record of owning and scaling a multi-market or regional business with P&L responsibility, delivering ambitious growth and profitability targets.\n\n - Deep understanding of the China payments ecosystem and strong networks across China and the broader East Asia fintech and financial services ecosystem.\n\n - Strong understanding of the regulatory and payments landscape across APAC.\n\n - Demonstrated experience driving consumer customer acquisition and retention, with a track record of building and scaling sustainable growth.\n\n - Experience building, developing and leading high-performing teams across multiple markets and geographies.\n\n - Strong commercial judgement, with the ability to balance growth, customer experience, operational excellence and profitability.\n\n - Advanced stakeholder management capability, with the ability to build credibility with senior internal and external stakeholders.\n\n - Strong analytical skills and a data-driven approach to decision making.\n\n - Fluency in English and Mandarin is required.\n\n - Bachelor's degree required; an advanced degree or MBA is a plus.\n\n - Willingness to travel internationally on a regular basis to meet customers, partners and team members.\n\n\nALSO YOU ARE:\n\n - Execution oriented - we have an “impact first” philosophy and a lot to be done. You should be able to prioritize and take ideas to implementation\n\n - Customer-centric - you love speaking to people and enjoy building meaningful relationships with customers and community members across cultures\n\n - Mission-Oriented - you are passionate about working with immigrant communities and/or financial inclusion\n\n - Flexible - you are comfortable setting your working hours to accomplish your goals, including work commitments on nights and weekends (e.g., events or customer meetings)\n\n - Organized - you have a system for how you approach your work that can keep you on track in a scrappy startup environment\n\n - Driven - you thrive in fast-paced, target oriented environments\n\n \n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5ab6d6cb-e3be-43cc-851e-e0631f867721","title":"General Application","department":"No Department","team":"No Department","employmentType":"FullTime","location":"Global","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-28T19:14:20.216+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/5ab6d6cb-e3be-43cc-851e-e0631f867721","applyUrl":"https://jobs.ashbyhq.com/taptapsend/5ab6d6cb-e3be-43cc-851e-e0631f867721/application","descriptionHtml":"

The Role

We are growing fast and always looking for top talent to join us on our mission. If there isn't a role that matches your skills right now, we'd still love to hear from you.

Submit an application, and we'll reach out when new opportunities open up that align with your background.

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"The Role\n\nWe are growing fast and always looking for top talent to join us on our mission. If there isn't a role that matches your skills right now, we'd still love to hear from you. \n\nSubmit an application, and we'll reach out when new opportunities open up that align with your background.\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d1b97bff-95f1-4cfe-8de4-0ced2e3f2268","title":"Senior Engineer, Security","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-29T08:55:47.480+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/taptapsend/d1b97bff-95f1-4cfe-8de4-0ced2e3f2268","applyUrl":"https://jobs.ashbyhq.com/taptapsend/d1b97bff-95f1-4cfe-8de4-0ced2e3f2268/application","descriptionHtml":"

The Role

We are looking for a Senior Engineer, Security to join our Platform Engineering team. This is a find-and-fix role. When you find a vulnerability in our infrastructure, you write the Terraform or the application change that closes it. Where the fix belongs to another team, you drive it to completion, with the CISO supporting you.

You will report into Platform Engineering and work closely with our CISO, who sets the security agenda and is your escalation route when remediation stalls elsewhere.

Responsibilities

What you need

About Us

 

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

 

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

 

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

 

Here’s a little more:

 

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

 

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

","descriptionPlain":"THE ROLE\n\nWe are looking for a Senior Engineer, Security to join our Platform Engineering team. This is a find-and-fix role. When you find a vulnerability in our infrastructure, you write the Terraform or the application change that closes it. Where the fix belongs to another team, you drive it to completion, with the CISO supporting you.\n\nYou will report into Platform Engineering and work closely with our CISO, who sets the security agenda and is your escalation route when remediation stalls elsewhere.\n\n\n\n\nRESPONSIBILITIES\n\n - Fix it, don't just find it: Remediate security findings across our infrastructure, writing the Terraform and application changes that close them. Where the fix belongs to another team, drive it to completion. Run vulnerability management from Snyk, Prowler, and ASV findings through to verified fixes.\n\n - Own AWS security: Cloud posture across IAM and least privilege, network boundaries, secrets management, and logging coverage. Define the technical security baselines new services are built to, covering host hardening, WAF configuration and deployment patterns, and enforce them as code.\n\n - Find problems before anyone else does: Regular penetration testing against our own environment, ahead of the formal annual assessment carried out by our external testers. Threat modelling and security review for new services early enough to change the design, including our integrations with payment and custody providers.\n\n - Respond when it matters: Serve as technical lead for security incidents, including forensic investigation. Own and improve detection coverage in Datadog, tuning alerts for signals.\n\n\n\n\nWHAT YOU NEED\n\n - Five or more years in hands-on security engineering, with responsibility for production systems.\n\n - You write and ship code. Terraform and Python, and enough application fluency to fix what you find rather than hand it off.\n\n - Deep AWS security experience, including IAM and least privilege at organization scale, and container workloads in ECS or EKS.\n\n - Application security, including threat modelling and hands-on offensive testing against cloud and application targets.\n\n - Security incident response, including forensic investigation.\n\n - You have run vulnerability management and driven fixes through teams you do not manage; you work the finding queue on your own initiative, without being chased.\n\n - You have worked in a regulated environment and turned ISO 27001, PCI DSS, or SOC 2 requirements into engineering work.\n\n - Detection engineering in Datadog, or a comparable SIEM.\n\n - Securing CI/CD pipelines, particularly GitHub Actions.\n\n - Cryptography and secrets management in practice, including key rotation and certificate lifecycle.\n\n - Using AI coding tools to remediate at scale, and reviewing AI-generated code with a security eye\n\n - Experience with payments, cards, or digital assets.\n\n\n\nAbout Us\n\n \n\nWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.\n\n \n\nSince our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\n\n \n\nWe’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.\n\n \n\nHere’s a little more:\n\n - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\n\n - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\n\n - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\n\n - Truly global team - 250+ people, 50+ nationalities, 50+ languages\n\n - Guided by our values - ownership, impact, humility, and heart - in deed, not just word\n\n \n\n\nTAPTAP VALUES https://www.taptapsend.com/our-values\n\nImpact first\n\nTeam next\n\nAccept reality\n\nPropose solutions\n\nWin with grit\n\nBe proactively candid, with yourself and others\n\nLove the particular\n\nOwn it\n\nCreate positive energy\n\nMaybe, even have fun\n\n \n\nTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\n\nIf you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\n\nNote: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. ","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}