{"jobs":[{"id":"005e57e8-163e-4dbe-a655-72e4ee98ba80","title":"Cloud Support Engineer","department":"Engineering","team":"Run Engineering","employmentType":"FullTime","location":"Singapore","secondaryLocations":[],"publishedAt":"2025-12-10T10:00:13.810+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/005e57e8-163e-4dbe-a655-72e4ee98ba80","applyUrl":"https://jobs.ashbyhq.com/thought-machine/005e57e8-163e-4dbe-a655-72e4ee98ba80/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

The Cloud Support Engineers are a global team, operating a 24/7 shift pattern working closely with our Clients, Client Success Managers, Client Delivery Teams and Engineering. Our Cloud Support Engineers perform the crucial task of providing world class support and ongoing maintenance for our clients, operating at a comprehensive technical level to validate and triage technical issues received from clients, perform initial diagnostics and engage our engineering support team to resolve incidents within the agreed service levels.

Cloud Support Engineers will also assist clients during the full lifecycle of the product from cloud infrastructure provisioning, product installation to production rollout and ongoing support, managing client communications 24x7 to proactively engage clients on identified incidents along with responding to client issues and ensuring a speedy resolution.

Duties

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThe Cloud Support Engineers are a global team, operating a 24/7 shift pattern working closely with our Clients, Client Success Managers, Client Delivery Teams and Engineering. Our Cloud Support Engineers perform the crucial task of providing world class support and ongoing maintenance for our clients, operating at a comprehensive technical level to validate and triage technical issues received from clients, perform initial diagnostics and engage our engineering support team to resolve incidents within the agreed service levels.\n\n\n\nCloud Support Engineers will also assist clients during the full lifecycle of the product from cloud infrastructure provisioning, product installation to production rollout and ongoing support, managing client communications 24x7 to proactively engage clients on identified incidents along with responding to client issues and ensuring a speedy resolution.\n\n\n\nDuties\n\n - Being part of a multi-region Cloud Support Engineer shift pattern to ensure global 24x7 client coverage\n\n - Understanding, investigating and resolving client technical queries and issues\n\n - Validating core infrastructure, platform and banking layer issues\n\n - Reviewing logs, alerts, traces to spot anomalies and progress investigations\n\n - Analysing internal and client-hosted observability tools\n\n - Owning assigned tickets and ensuring clients are updated on the incidents’ progress, timeframes and resolution plans\n\n - Working with L3 engineering support in line with agreed service levels\n\n - Collaborating with the wider engineering teams, obtaining a deep technical understanding of Vault and associated roadmap\n\n - Provisioning cloud infrastructure from account creation through to production cluster management for our SaaS product\n\n - Performing major and minor product upgrades and releases for our SaaS product\n\n - Assisting clients with installing and configuring the product following best practices\n\n - Working with Engineers and Client Success Managers to conduct root cause analysis on technical issues\n \n \n\nEssential\n\n - Hands-on experience with Kubernetes or other container orchestration tools such as OpenShift or Docker Swarm\n\n - Providing technology support into financial institutions, or enterprise firms\n\n - Ability to explain technical concepts to technical and non-technical stakeholders\n\n - Experience analysing monitoring tools, generated logs and associated dashboards, with the ability to independently spot trends and identify patterns within these items\n\n - Able to create utilities to analyse log dumps\n\n - Desire and ability to learn and work with engineers to resolve issues and evolve the technical aspects of Vault\n\n - Linux / sys-admin experience\n\n - Strong understanding of cloud infrastructure and distributed systems\n\n\n\nDesirable\n\n - Fluency in Thai or Vietnamese is desirable\n\n - Hands-on experience with containerised applications and microservices and ability to easily articulate these concepts \n\n - Exposure to CI/CD pipelines such as Jenkins, ArgoCD etc.\n\n - Proficiency with languages such as Python, Go, etc.\n\n - Familiarity with CSPs such as AWS or GCP and a good level of exposure to their admin consoles and other facilities\n\n - Familiarity with A.I. tooling and workflows\n\n - A role within client-facing support, integration, implementation engineering or solution architecture roles, in B2B software product companies\n \n \n\nBenefits\n\n - Highly competitive salary\n\n - Bonus incentive\n\n - Healthcare\n\n - 25 days holiday and public holidays\n\n - Competitive maternity and paternity leave\n\n - $1,500 SGD per year flexible spend benefit\n\n - All the latest tech you need\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n \n \n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"ef8fa6ff-fa9b-44db-9f31-b644a3ad2cf7","title":"Cloud Support Engineer","department":"Engineering","team":"Run Engineering","employmentType":"FullTime","location":"United Kingdom, London","secondaryLocations":[],"publishedAt":"2025-12-10T10:03:47.395+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/ef8fa6ff-fa9b-44db-9f31-b644a3ad2cf7","applyUrl":"https://jobs.ashbyhq.com/thought-machine/ef8fa6ff-fa9b-44db-9f31-b644a3ad2cf7/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

As a Cloud Support Engineer at Thought Machine, you're stepping into a technical role that goes well beyond incident response. At this level, you're expected to own, influence and elevate how we deliver support globally, across both our hosted SaaS product and bank-hosted Vault deployments. You'll not only handle our most complex technical issues, but also shape tooling and processes, partnering closely with Engineering and Product teams to drive continuous improvement across the platform.

You bring a deep understanding of cloud-native systems and distributed architecture, and will become a domain expert in Vault Core. This is a highly visible role where your technical judgement, leadership and strategic problem-solving will directly impact client outcomes and platform quality.


Duties

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nAs a Cloud Support Engineer at Thought Machine, you're stepping into a technical role that goes well beyond incident response. At this level, you're expected to own, influence and elevate how we deliver support globally, across both our hosted SaaS product and bank-hosted Vault deployments. You'll not only handle our most complex technical issues, but also shape tooling and processes, partnering closely with Engineering and Product teams to drive continuous improvement across the platform. \n\n\n\nYou bring a deep understanding of cloud-native systems and distributed architecture, and will become a domain expert in Vault Core. This is a highly visible role where your technical judgement, leadership and strategic problem-solving will directly impact client outcomes and platform quality.\n\n\nDuties\n\n\n\n - Lead the investigation and resolution of high-priority or complex incidents, coordinating with engineering and delivery teams to drive timely solutions\n\n - Own escalations end-to-end, providing technical depth, structure and calm during high-pressure client situations\n\n - Develop and refine tools, dashboards and automation to improve support delivery, observability and onboarding\n\n - Identify recurring issues, propose and lead solutions that improve platform stability, reduce effort and enhance client experience\n\n - Contribute to internal documentation, playbooks and root cause analysis reports, with a focus on accuracy and knowledge sharing\n\n - Support both hosted and self-managed deployments of Vault, collaborating with client teams on best practice configurations\n\n - Actively shape the evolution of our support model, platform tooling and processes across regions\n\n\n\nEssential\n\n\n\n - 3+ years of experience in technical support, cloud infrastructure or SRE/DevOps roles, ideally within high-scale, client-facing environments\n\n - Deep experience with incident management, root cause analysis and production troubleshooting\n\n - Strong Linux systems knowledge, including filesystems, networking and system internals\n\n - Programming skills in Golang and Python and experience with infrastructure tools or observability stacks (e.g. Grafana, Prometheus, EFK)\n\n - Confidence in working with cloud-native platforms and tools (e.g. Kubernetes, Terraform, AWS/GCP, Docker)\n\n - Excellent communication skills under pressure, being able to influence across client, product and engineering boundaries\n\n - Demonstrated ability to lead without authority; especially in escalations, cross-functional collaborations and mentoring\n\n - A drive to raise the standard for support and build systems that scale sustainably\n\n\n\nDesirable\n\n\n\n - Experience deploying or supporting self-managed software in client cloud environments\n\n - Exposure to core banking, payments or financial services infrastructure\n\n - Familiarity with gRPC, protobuf or service-to-service communication patterns\n\n - Open-source contributions or evidence of self-driven learning in cloud, infra or backend tooling\n\n - Experience contributing to support process design or automation initiatives\n\n\n\nBenefits\n\n\n\n - Highly competitive salary and commission\n\n - Pension plan (match up to 5%)\n\n - Life insurance (3x annual salary)\n\n - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)\n\n - Shared parental leave (matched to our maternity leave for the same point in time)\n\n - 25 days holiday and bank holidays\n\n - Flexible working hours\n\n - Cycle-to-work scheme\n\n - Electric car scheme\n\n - Season ticket loan\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Start the day properly with fresh fruit and cereals\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n - Two charity days a year\n\n - Weekly food pop-up\n \n \n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"27781a54-a396-4cad-854e-d200bee24083","title":"Technical Programme Manager","department":"Engineering","team":"Product Engineering - Vault Core","employmentType":"FullTime","location":"United Kingdom, London","secondaryLocations":[],"publishedAt":"2025-12-09T14:25:46.466+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/27781a54-a396-4cad-854e-d200bee24083","applyUrl":"https://jobs.ashbyhq.com/thought-machine/27781a54-a396-4cad-854e-d200bee24083/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

Technical Programme Managers at Thought Machine are responsible for the delivery of complex technical programmes within the engineering division. We take a leading role in forming and planning each programme and support engineering departments that contribute to the programme’s success.

Duties

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nTechnical Programme Managers at Thought Machine are responsible for the delivery of complex technical programmes within the engineering division. We take a leading role in forming and planning each programme and support engineering departments that contribute to the programme’s success.\n\n\n\nDuties\n\n\n\n - Manage technical programmes: planning, setting milestones and success criteria and coordination of complex multi-team, multi-month engineering programmes.\n\n - Communicate schedules, priorities and updates to all levels in the company.\n\n - Support engineering departments to identify alignment gaps and reduce overhead.\n\n - Have a good understanding of the product and the technical skills to be able to dive into details to drive programmes forward.\n\n - Be outcome focussed and ensure everything we do supports the intended programme objectives.\n\n - Collaborate with large cross-functional teams.\n\n - Be engaged and energetic, helping to drive continuous improvement across the engineering organisation in a very fast paced and dynamic environment.\n\n - Develop tools and optimise processes to improve productivity and efficiency.\n \n \n\nEssential\n\n\n\n - Proven track record managing cross-functional technical initiatives within a top tier technology company.\n\n - Timely delivery is not your only objective: you obsess over quality, reliability and product value.\n\n - Understand a modern microservice-based technology stack (Kubernetes, Kafka, AWS/GCP) built on a CI/CD pipeline.\n\n - Good understanding of the full software development lifecycle (product management, engineering, testing, operations).\n\n - Inquisitive mind and is motivated by solving problems.\n\n - Self-starter, able to operate autonomously to lead large multi-disciplinary efforts.\n\n - Excellent organisational, written, and presentation skills building strong relationships with stakeholders.\n \n \n\nDesirable\n\n\n\n - Knowledge or experience in the retail banking industry.\n\n - Experience as a software engineer, an infrastructure engineer or some other technical role.\n \n \n\nBenefits\n\n\n\n - Highly competitive salary \n\n - Pension plan (match up to 5%)\n\n - Life insurance - three times annual salary\n\n - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)\n\n - Shared parental leave (matched to our maternity leave for the same point in time)\n\n - 25 days holiday and bank holidays\n\n - Flexible working hours\n\n - Cycle-to-work scheme\n\n - Electric car scheme\n\n - Season ticket loan\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Start the day properly with fresh fruit and cereals\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n - Two charity days a year\n\n - Weekly food pop-up\n \n \n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"6e000902-bafa-4cb7-8849-57ec38170e75","title":"Software Engineer","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-09-28T11:40:07.183+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/6e000902-bafa-4cb7-8849-57ec38170e75","applyUrl":"https://jobs.ashbyhq.com/thought-machine/6e000902-bafa-4cb7-8849-57ec38170e75/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

Software Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies.

Thought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You'll be responsible for building both backend services and frontend experiences.

Our clients range from the world's largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients.

This is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.

Back End Engineering is a key role within Thought Machine as Back End Engineers lead the development of Thought Machine’s Vault product. We pride ourselves in excellence in this role, adopting the best practices in continuous deployment monorepo style development.

While development at Thought Machine is fast paced, you will be expected to develop code to a high standard and production ready state.

DUTIES

Requirements

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nSoftware Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies.\n\n\n\nThought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You'll be responsible for building both backend services and frontend experiences.\n\n\n\nOur clients range from the world's largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients.\n\n\n\nThis is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.\n\nBack End Engineering is a key role within Thought Machine as Back End Engineers lead the development of Thought Machine’s Vault product. We pride ourselves in excellence in this role, adopting the best practices in continuous deployment monorepo style development.\n\nWhile development at Thought Machine is fast paced, you will be expected to develop code to a high standard and production ready state.\n\n\n\nDUTIES\n\n - Design, implement and develop scalable, performant microservices using best practices.\n\n - Write automated unit tests, integrate tests, etc.\n\n - Interfacing with other engineering teams to ensure that features are added in a structured and coherent way.\n\n - Managing and debugging your deployments from testing environments all the way to production.\n\n - Translating customer requirements into trackable tickets.\n\n\n\n\nREQUIREMENTS\n\nEssential\n\n - Experience with either Python or Golang.\n\n - Experience in developing automated tests as an integral part of the development cycle.\n\n - Interest in working on client-facing projects, conducting scoping and defining deliverables.\n\n\n\nDesirable\n\n - Knowledge of banking / finance.\n\n - Experience with AWS or other cloud providers.\n\n - Familiar with databases (SQL or noSQL).\n\n - Experience with client/server software architectures & networking, or microservice architectures.\n\n - Experience using orchestration tools such as Kubernetes or Mesos.\n\n - Experience developing and deploying AI-powered applications.\n\n - Experience with user-centered design principles with a proven ability to build self-service platforms that enhance developer productivity and autonomy.\n\n\n\nBenefits \n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"4e60378a-19c8-4ae0-b0fb-c4454451b470","title":"Client Success Director (Thai Speaking)","department":"Client Services","team":"Client Services","employmentType":"FullTime","location":"Singapore","secondaryLocations":[],"publishedAt":"2026-05-22T09:45:56.451+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/4e60378a-19c8-4ae0-b0fb-c4454451b470","applyUrl":"https://jobs.ashbyhq.com/thought-machine/4e60378a-19c8-4ae0-b0fb-c4454451b470/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

The Client Success Director (CSD) is accountable for ensuring Clients successfully adopt and scale our platform to achieve their contracted outcomes. The primary measure of success for this role is enabling clients to reach their contracted volume of live accounts within agreed milestone dates and budget, while maintaining high client satisfaction and long-term commercial value.

This is a senior, client-facing role requiring deep experience in core banking transformation programmes, strong commercial acumen, and the ability to orchestrate delivery, support, and sales teams across complex, multi-year engagements.

Duties

Client Outcomes & Delivery

Client Engagement & Governance

Support & Platform Stability

Commercial & Financial Ownership

Growth & Sales Collaboration

Upgrades & Roadmap Management

Requirements

Essential

Desirable

Personal Attributes

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThe Client Success Director (CSD) is accountable for ensuring Clients successfully adopt and scale our platform to achieve their contracted outcomes. The primary measure of success for this role is enabling clients to reach their contracted volume of live accounts within agreed milestone dates and budget, while maintaining high client satisfaction and long-term commercial value.\n\n\n\nThis is a senior, client-facing role requiring deep experience in core banking transformation programmes, strong commercial acumen, and the ability to orchestrate delivery, support, and sales teams across complex, multi-year engagements.\n\n\n\nDuties\n\nClient Outcomes & Delivery\n\n - Own the end-to-end client success plan from sales support, to implementation through to scale and steady state.\n\n - Ensure clients achieve their contracted account volumes within agreed milestones, timelines, and budgets.\n\n - Act as the primary point of accountability for delivery outcomes across implementation, upgrades, and ongoing services within the scope of the MSA.\n\n - Proactively identify risks to delivery, adoption, or timelines and drive mitigation plans across internal and client teams.\n\n - Monitor and analyse client product usage, forecasting key account metrics.\n\n\n\nClient Engagement & Governance\n\n - Following the Vault Delivery Framework, establish and run robust account governance, including steering committees, operational forums, and executive engagement.\n\n - Own CSAT, including measurement, action planning, and continuous improvement.\n\n - As part of the governance model and ensuring compliance with Thought Machine Support requirements, define the Target Operating Model for support as early on in the engagement as possible.\n\n - As part of being accountable for the client success plan, lead Quarterly Business Reviews (QBRs), demonstrating progress against milestones, value delivered, and forward roadmap.\n\n - Build trusted relationships with senior client stakeholders across business, technology, and operations.\n\n - Ensure Client production readiness is complete and signed off by all stakeholders for all go live events including upgrades, particularly the issue of SPM’s (Service Procedure Manuals) and the acceptance into support by the Thought Machine Support organisation.\n\n\n\nSupport & Platform Stability\n\n - Act as the escalation point for support issues, ensuring the support organisation resolves defects and incidents in a timely and transparent manner.\n\n - Work with the assigned client support lead to track and communicate bug resolution, root cause analysis, and preventative actions to clients.\n\n - Work with the assigned client support lead to ensure platform stability and service quality meet contractual and regulatory expectations.\n\n\n\nCommercial & Financial Ownership\n\n - Own the P&L for all paid services delivered to the client, ensuring services are delivered profitably or within the understood company investment envelope for a specified outcome to assure client success.\n\n - Maintain overall services profitability for the client, balancing issue remediation and client satisfaction, delivery quality, cost control, and long-term account value.\n\n - Oversee commercials related to professional services, managed services, upgrades, and Statements of Work (SOWs).\n\n - Work closely with the CCO office and Finance to forecast revenue, margin, and delivery costs.\n\n\n\nGrowth & Sales Collaboration\n\n - Partner with the Account Director who is accountable for growing the account and expanding white space.\n\n - Support sales cycles by articulating and presenting the client journey — from onboarding to scale — tailoring the level of engagement to be as “hands-on” as the client desires depending on the nature of the engagement (client maturity, partner involvement etc.).\n\n - Identify expansion opportunities across modules, services, upgrades, and additional volumes to get the client to the contracted volume on the platform.\n\n - Contribute to renewals and contract extensions through demonstrated value and strong relationships.\n\n\n\nUpgrades & Roadmap Management\n\n - Oversee planning and execution of platform upgrades, ensuring minimal disruption and clear client communication.\n\n - Being the voice of the client to ensure alignment of client roadmaps and their required regulatory change with product evolution.\n\n - Ensure upgrades are delivered on time, within scope, and are commercially aligned.\n\n\n\nRequirements\n\nEssential\n\n - Fluent in Thai.\n\n - Proven experience delivering core banking transformation programmes, either:\n\n - On the vendor side (core banking / fintech provider), or\n\n - On the client side (bank, building society, or financial institution).\n\n - Strong understanding of core banking domains, including account servicing, payments, lending, and regulatory considerations.\n\n - Demonstrated accountability for delivery outcomes, milestones, and Client adoption at scale,\n\n - Experience owning or influencing commercials, P&L, and services profitability.\n\n - Ability to operate credibly with senior banking stakeholders, including CIO, COO, and business heads.\n\n - Excellent stakeholder management, communication, and executive-level presentation skills.\n \n \n\nDesirable\n\n - Experience in SaaS or cloud-based core banking platforms.\n\n - Background in professional services, client success, managed services, or large-scale systems integration.\n\n - Familiarity with regulated operating environments and supervisory expectations.\n\n\n\nPersonal Attributes\n\n - Outcome-driven, commercially astute, and comfortable being held accountable,\n\n - Calm under pressure and effective in complex, multi-stakeholder environments,\n\n - Collaborative leader who can influence without direct authority,\n\n - Pragmatic problem-solver with a strong Client-first mindset.\n\n\n\nBenefits\n\n - Highly competitive salary\n\n - Healthcare\n\n - 25 days holiday and public holidays\n\n - Competitive maternity and paternity leave\n\n - $1,500 SGD per year flexible spend benefit\n\n - All the latest tech you need\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"038d625f-c07e-48ed-afcd-c92b23a02b64","title":"Senior Product Manager - Vault Expansion","department":"Product","team":"Product","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-09-11T17:05:22.722+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/038d625f-c07e-48ed-afcd-c92b23a02b64","applyUrl":"https://jobs.ashbyhq.com/thought-machine/038d625f-c07e-48ed-afcd-c92b23a02b64/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

The Vault Expansion team at Thought Machine is responsible for shaping and delivering the product strategy to enable Thought Machine to better serve banks currently facing challenges with older, \"bank-in-a-box\" platforms. As the Product Manager in the Lisbon Vault Expansion team, you will be responsible for building a portfolio of products that complete the Vault Platform, offering clients seamless experiences, and value adding functionality beyond Vault Core and Vault Payments.

You’ll own the roadmap and delivery of products and applications in the Vault Expansion portfolio, and work closely with Go-to-Market and Engineering leadership to drive revenue and product delivery. You will work cross-functionally with partnerships, compliance, legal, and partner product teams to build key use cases to delight our clients.

This role is suited to someone who can wear many hats, and can operate autonomously. As Thought Machine’s first Product Manager in Lisbon, you will be responsible for defining, building, and delivering products working in lockstep with the Vault Expansion engineering team based in Lisbon. You will also be expected to support our GTM and marketing teams to build lead generation campaigns, join client calls and help pitch and sell future products, work with sales engineers to define compelling demos, and manage key product partnerships to augment the product offering.

This is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite. This role will also require occasional travel to our HQ in London, as well as travel to support sales teams.

Duties:

Requirements

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\n\n\nThe Vault Expansion team at Thought Machine is responsible for shaping and delivering the product strategy to enable Thought Machine to better serve banks currently facing challenges with older, \"bank-in-a-box\" platforms. As the Product Manager in the Lisbon Vault Expansion team, you will be responsible for building a portfolio of products that complete the Vault Platform, offering clients seamless experiences, and value adding functionality beyond Vault Core and Vault Payments.\n\n\n\nYou’ll own the roadmap and delivery of products and applications in the Vault Expansion portfolio, and work closely with Go-to-Market and Engineering leadership to drive revenue and product delivery. You will work cross-functionally with partnerships, compliance, legal, and partner product teams to build key use cases to delight our clients.\n\n\n\nThis role is suited to someone who can wear many hats, and can operate autonomously. As Thought Machine’s first Product Manager in Lisbon, you will be responsible for defining, building, and delivering products working in lockstep with the Vault Expansion engineering team based in Lisbon. You will also be expected to support our GTM and marketing teams to build lead generation campaigns, join client calls and help pitch and sell future products, work with sales engineers to define compelling demos, and manage key product partnerships to augment the product offering.\n\n\n\nThis is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite. This role will also require occasional travel to our HQ in London, as well as travel to support sales teams.\n\nDuties:\n\n - Own the roadmap: Work alongside an engineering team to define a product strategy and roadmap that achieves the highest level of product quality and supports our clients’ ambitions.\n\n - Drive growth and adoption: Partner with GTM teams to bring our products to market and ensure we see adoption and growth.\n\n - Be the voice of the customer: You will represent the customer internally - collecting and capturing feedback, pursuing the highest levels of quality and enabling engineering teams to be laser focused on solving customer problems.\n\n - Champion insight: Relentlessly seek out customer problems, develop deep understanding of our customers’ needs, plans and technology and industry trends in the market to ensure the Vault Platform continues to help clients innovate.\n\n - Be a Product Evangelist: Champion the Vault Platform and Expansion products externally and within Thought Machine, clearly communicate the scale of the ambition within our product vision and the new functionality that will excite and delight our clients.\n\n - Develop best practices: Help drive Product Management best practices and processes - working with Engineering Managers and teams to ensure adoption and alignment across Vault Payments.\n\n - Innovate: Discover net-new opportunities for our business and lead them from nascent stages to maturity.\n\nRequirements\n\nEssential\n\n - 5+ years of product management experience in a product-led technology company\n\n - A proven track record of building and launching new products into market\n\n - Able to think from first principles, debate ideas and rapidly learn new concepts\n\n - Strong client-facing interpersonal skills and equally strong ability to engage in technical conversations\n\n - Comfortable working with API-driven products or infrastructure\n\n - A keen eye for UI/UX design, and working with wireframing tools like Figma\n\nDesirable\n\n - Previous experience launching AI related features within products\n\n - Previous experience working in regulated industries such as banking or financial services\n\n - Previous experience as a software engineer or similar technical roles\n\n - Previous experience building enterprise software products\n\n - Previous experience building brand new products or working in a startup environment\n\n - Previous experience working with data engineering\n\nBenefits\n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"7b0aad6e-8f33-49e0-94fe-98eab29eb304","title":"Solutions Architect","department":"Client Services","team":"Client Services","employmentType":"FullTime","location":"Singapore","secondaryLocations":[],"publishedAt":"2026-10-01T17:09:40.170+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/7b0aad6e-8f33-49e0-94fe-98eab29eb304","applyUrl":"https://jobs.ashbyhq.com/thought-machine/7b0aad6e-8f33-49e0-94fe-98eab29eb304/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

Architects within the Expert Services team at Thought Machine play a crucial role in enabling clients to successfully modernise their core banking and payments systems using the Vault platform. This involves working across pre-sales and delivery engagements to provide expert advice on deployment, configuration, integration, and migration. The Architect will consult on the successful execution of end-to-end core replacement programmes. They are expected to have deep knowledge of the Vault product suite and future roadmap, both in terms of functionality offered, the non-functional requirements it has been designed to meet and the choices and constraints that have informed that architecture.

Key Responsibilities

Requirements

Essential

Desirable

Some experience of large-scale migration programmes, particularly core banking migrations.

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nArchitects within the Expert Services team at Thought Machine play a crucial role in enabling clients to successfully modernise their core banking and payments systems using the Vault platform. This involves working across pre-sales and delivery engagements to provide expert advice on deployment, configuration, integration, and migration. The Architect will consult on the successful execution of end-to-end core replacement programmes. They are expected to have deep knowledge of the Vault product suite and future roadmap, both in terms of functionality offered, the non-functional requirements it has been designed to meet and the choices and constraints that have informed that architecture.\n\n\n\nKey Responsibilities\n\n - Present Vault architecture and best practices to senior client stakeholders during pre-sales engagements and delivery.\n\n - Interact with senior stakeholders across client organisations in both delivery and pre-sales, leveraging a broad consulting skillset.\n\n - Work with banks to define target architectures and transition states for Vault implementations and migrations, ensuring the application of best practice.\n\n - Design end-to-end solutions for core banking replacement initiatives, with the Vault product suite as the central component.\n\n - Create and utilize AI agents to accelerate the delivery of architectural deliverables, and enable clients to take advantage of the same assets.\n\n - Maintain an advanced level of understanding of the Vault platform and its future direction, providing a thorough overview to clients.\n\n - Act as a self-sufficient consultant, often engaging with clients individually without continuous team support.\n\n - Deliver training to client teams on Vault functionality and architecture.\n\n - Create and maintain client-facing collateral on architectural topics.\n\n - Interface with the Thought Machine product function to feedback necessary product features that allow clients to realise value, influencing the product roadmap.\n\n\n\nRequirements\n\nEssential\n\n - Experience designing enterprise architectures for large financial service institutions.\n\n - Must have deep domain knowledge in core banking, with an understanding of the business drivers and regulatory context influencing large-scale transformation programmes.\n\n - Excellent communication and stakeholder management skills.\n\n - Strong technical background, with good practical knowledge of established architectural patterns such as event-based architecture, CQRS, and process orchestration.\n\n - Expert knowledge of cloud technologies and architectures, including emerging approaches for achieving high availability and disaster recovery (e.g., running systems across multi-availability zones and regions).\n\n - Strong client-facing skills with the ability to communicate and defend a technical position to a mixed and potentially senior audience (enterprise architects, engineers, and business stakeholders).\n\n - Good understanding of the business context, regulatory environment, and motivations for banking transformations, informing advice with banking domain knowledge and understanding of transformation execution.\n\n\n\nDesirable\n\n - Experience creating AI agents to accelerate delivery and improve efficiency.\n\nSome experience of large-scale migration programmes, particularly core banking migrations.\n\n\n\nBenefits\n\n - Highly competitive salary\n\n - Bonus incentive\n\n - Healthcare\n\n - 25 days holiday and public holidays\n\n - Competitive maternity and paternity leave\n\n - $1,500 SGD per year flexible spend benefit\n\n - All the latest tech you need\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"d4e9fc69-e1e3-4881-a556-5496bcd59a80","title":"Senior Software Engineer II","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"United Kingdom, London","secondaryLocations":[],"publishedAt":"2026-07-16T16:40:03.169+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/d4e9fc69-e1e3-4881-a556-5496bcd59a80","applyUrl":"https://jobs.ashbyhq.com/thought-machine/d4e9fc69-e1e3-4881-a556-5496bcd59a80/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

As a Senior Software Engineer II, you operate with a wide sphere of influence. You will own complex, highly ambiguous technical challenges end-to-end, handling unexpected hurdles independently and gracefully.

Your role goes beyond individual team delivery; you will drive systemic, organizational change and shape the long-term technical direction of our platforms. You will actively drive our engineering and company principles by aligning with our broader codebase, architecture, objectives, and goals, while acting as a crucial link between senior leadership, external stakeholders, and engineering teams.

What You’ll Do

Technical Leadership

Product & Delivery

Collaboration & Mentorship

What We’re Looking For

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nAs a Senior Software Engineer II, you operate with a wide sphere of influence. You will own complex, highly ambiguous technical challenges end-to-end, handling unexpected hurdles independently and gracefully.\n\nYour role goes beyond individual team delivery; you will drive systemic, organizational change and shape the long-term technical direction of our platforms. You will actively drive our engineering and company principles by aligning with our broader codebase, architecture, objectives, and goals, while acting as a crucial link between senior leadership, external stakeholders, and engineering teams.\n\n\n\n\nWHAT YOU’LL DO\n\nTechnical Leadership\n\n - Design & Build: Create solutions to highly complex problems, utilising a deep understanding of the codebase and architecture, and lead the direction for future technical change.\n\n - Architecture & Standards: Utilise expertise to enable solutions to meet security, performance, cost, reliability, maintainability, and scalability requirements in a repeatable way and beyond existing capabilities, shaping the overall technical direction. Take part in defining standards and engineering practices for the entire company. Drive adoption of latest technologies, such as AI-tools, to scale developer velocity and code quality, keeping Thought Machine always ahead of the curve.\n\n - Technical Direction: Keep a pulse on industry-leading software trends and best practices, introducing new tools and processes that shape Thought Machine's technical roadmap.\n\n - Code Quality & Peer Review: Provide technical leadership and guidance to support others, ensuring their work items consider broader impact, long-term outcomes, and strategic direction end-to-end.\n\n - Operational Excellence: Investigate complex issues spanning across services in non-local or production environments (including across environments, clusters, and products), and possess a deep understanding to drive improvements to operational and production support processes.\n\n - Hiring: Lead technical interviews to actively evaluate the capability of Subject Matter Experts (SMEs) and leadership roles..\n\nProduct & Delivery\n\n - End-to-End Ownership: Own the solution to work items of undefined scope and high complexity end-to-end, handling unexpected complexity gracefully and independently. Drive delivery requiring effective and timely stakeholder management across larger milestones, which can potentially span multiple units or departments.\n\n - Product Vision: Utilise a deep understanding of the product to envision and contribute to future solutions, plans, and approaches. Drive the direction and actively contribute to the product strategy, vision, and long-term roadmap.\n\nCollaboration & Mentorship\n\n - Strategic Communication: Communicate seamlessly with stakeholders at all levels, managing leadership expectations while preserving the agility and focus of engineering teams. Build consensus, and enable solutions to complex, changing requirements\n\n - Team Growth: Inspire and empower others by example and through your guidance, knowledge sharing, and idea creation. Understand the capabilities and expertise of others to enable effective delegation and personal growth. Empower, inspire, and delegate effectively to senior engineers, fostering an environment of technical excellence and continuous growth.\n\n\nWHAT WE’RE LOOKING FOR\n\n - Technical Expertise and Leadership: Deep expertise in modern backend languages (ideally Go/Python) and large-scale, cloud-native systems. A proven technical leader who champions industry best practices, mentors peers, and drives the delivery of solutions to highly complex problems.\n\n - Problem Solving: A proven ability to solve highly complex problems of undefined scope, utilising your expertise for decision-making that actively influences the strategic direction of the department.\n\n - Production Operations: Extensive experience investigating complex issues across multiple environments, clusters, and products, with a demonstrated ability to drive systemic improvements to operational and production support processes.\n\n - Egoless Collaboration: A visionary mindset that does not accept the status quo. You are receptive to new ideas, able to see how different approaches can be combined advantageously, and focused on finding solutions that improve company and client outcomes.\n\n - Communication: Exceptional communication skills with the capability to provide leadership across a variety of stakeholders, drive organisational change, and set the direction for how engineers operate with technical excellence.\n\nBenefits\n\n - Highly competitive salary\n\n - Pension plan (match up to 5%)\n\n - Life insurance - three times annual salary\n\n - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)\n\n - Shared parental leave (matched to our maternity leave for the same point in time)\n\n - 25 days holiday and bank holidays\n\n - Flexible working hours\n\n - Cycle-to-work scheme\n\n - Electric car scheme\n\n - Season ticket loan\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Start the day properly with fresh fruit and cereals\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n - Two charity days a year\n\n - Weekly food pop-up\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"f284779e-89dd-4af8-8377-cfdd91df9635","title":"Engineering Programme Manager - CTO Office","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"United Kingdom, London","secondaryLocations":[],"publishedAt":"2026-09-28T09:42:40.444+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/f284779e-89dd-4af8-8377-cfdd91df9635","applyUrl":"https://jobs.ashbyhq.com/thought-machine/f284779e-89dd-4af8-8377-cfdd91df9635/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

The CTO Office is a strategic team working in lockstep with the CTO to execute cross-cutting initiatives that span the entire Engineering division and the wider company.

 

In this role, you will report to the Chief of Staff to the CTO and partner directly with Engineering leadership to drive high-stakes strategic initiatives, such as our GenAI Adoption and Quality Programme, while scaling and optimising our engineering operations. You will also collaborate with leaders across the organization on joint ventures, executive-level strategies, and high-profile client engagements.

 

We are seeking a dynamic, ambitious Programme Manager to join our team. We are looking for someone who is hungry to grow, thrives on the big picture, and is energised by navigating uncharted territories.

 

By nature, this role requires managing multiple high-priority initiatives simultaneously in a fast-paced, fluid environment. To succeed, you will need a high level of resilience, sharp adaptability, and the ability to seamlessly pivot as the strategic needs of the organization evolve.

 

The Mentality We Are Looking For

More than anything, we value a proactive mindset where challenges are embraced as opportunities to learn, adapt, and build capabilities.

Duties

Requirements

 

If you are hungry for rapid growth, love tackling the unknown, and want a front-row seat to technology leadership, we want to hear from you.

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThe CTO Office is a strategic team working in lockstep with the CTO to execute cross-cutting initiatives that span the entire Engineering division and the wider company.\n\n \n\nIn this role, you will report to the Chief of Staff to the CTO and partner directly with Engineering leadership to drive high-stakes strategic initiatives, such as our GenAI Adoption and Quality Programme, while scaling and optimising our engineering operations. You will also collaborate with leaders across the organization on joint ventures, executive-level strategies, and high-profile client engagements.\n\n \n\nWe are seeking a dynamic, ambitious Programme Manager to join our team. We are looking for someone who is hungry to grow, thrives on the big picture, and is energised by navigating uncharted territories.\n\n \n\nBy nature, this role requires managing multiple high-priority initiatives simultaneously in a fast-paced, fluid environment. To succeed, you will need a high level of resilience, sharp adaptability, and the ability to seamlessly pivot as the strategic needs of the organization evolve.\n\n \n\nThe Mentality We Are Looking For\n\nMore than anything, we value a proactive mindset where challenges are embraced as opportunities to learn, adapt, and build capabilities.\n\n - A Passion for Learning: We value curiosity. Instead of needing to know everything on day one, we welcome the attitude of, \"I haven’t done that yet, but I’m excited to dive in and learn.\"\n\n - Empowered & Self-Driven: You’ll have the autonomy to make a real impact here. We love proactive thinkers who see potential, suggest new directions, and feel ownership over their work.\n\n - Adaptable & Collaborative: If you enjoy navigating dynamic environments, pivoting when new opportunities arise, and solving creative puzzles as a team, you will thrive here.\n\nDuties\n\n - Optimise Engineering Operations: Own and continuously improve core workflows within Engineering Operations to drive efficiency, agility, and cross-departmental effectiveness.\n\n - Execute Strategic Initiatives: Lead and participate in high-stakes strategic initiatives, taking full ownership of ideation, planning, cross-functional alignment, and final delivery.\n\n - Architect Operational Insights: Design and implement mechanisms, dashboards, and metrics that provide visibility into the Engineering department’s overall productivity, efficiency, and operational health.\n\n - Support Executive Reporting: Partner closely with the CTO and Chief of Staff to synthesise data and streamline company-wide reporting activities.\n\n - Facilitate Executive & Client Engagements: Prepare high-quality briefings, presentations, and strategic materials for key executive meetings and client engagements.\n\n - Act as an Organizational Connector: Bridge communication gaps between teams, remove critical bottlenecks, and rally resources to accelerate project timelines.\n\n - Serve as a Tactical Force Multiplier: Step in where needed to fill gaps or unblock progress.\n\nRequirements\n\n - Proven Adaptability & Execution: A track record of success in high-growth, fast-paced environments where agility, rapid delivery, and hands-on execution are critical.\n\n - Expert Programme Management: Exceptional organizational skills with the ability to manage a high volume of diverse projects, juggle competing priorities, and keep cross-functional teams tightly aligned.\n\n - Strategic Problem Solving: Experience bringing structure to highly ambiguous problems and successfully managing complex stakeholder relationships across the business.\n\n - High-Impact Background: Prior experience navigating fluid, fast-moving environments, such as top-tier consulting firms, major business/technical transformation programs, or a previous role within a CTO Office.\n\n - Technical Literacy & Fluency: Strong technical aptitude with a solid understanding of core engineering and technology concepts. You should possess enough technical literacy to hold your own in deep conversations with engineering leaders.\n\n - AI-Assisted Capability: Highly comfortable leveraging modern productivity and engineering tools, including the ability to write and review code with the assistance of AI.\n\n \n\nIf you are hungry for rapid growth, love tackling the unknown, and want a front-row seat to technology leadership, we want to hear from you.\n\n\n\nBenefits\n\n - Highly competitive salary\n\n - Pension plan (match up to 5%)\n\n - Life insurance - three times annual salary\n\n - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)\n\n - Shared parental leave (matched to our maternity leave for the same point in time)\n\n - 25 days holiday and bank holidays\n\n - Flexible working hours\n\n - Cycle-to-work scheme\n\n - Electric car scheme\n\n - Season ticket loan\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Start the day properly with fresh fruit and cereals\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n - Two charity days a year\n\n - Weekly food pop-up\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"51a829b1-1350-4587-a105-affdce46fd8f","title":"Forward Deployed Engineer ","department":"Client Services","team":"Client Services","employmentType":"FullTime","location":"Singapore","secondaryLocations":[],"publishedAt":"2026-09-28T10:20:12.889+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/51a829b1-1350-4587-a105-affdce46fd8f","applyUrl":"https://jobs.ashbyhq.com/thought-machine/51a829b1-1350-4587-a105-affdce46fd8f/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

The Forward Deployed Engineer is Thought Machine's primary technical interface with the client. FDEs embed directly with client engineering teams to design, build, and deliver production-ready implementations of Vault and associated products. This is a hands-on, generalist engineering role that spans backend development, systems integration, infrastructure, and technical consulting—driven by one goal: making the client successful.

FDEs operate across the full project lifecycle ensuring requirements are implemented, tested and work to improve the product based on client feedback. You will be expected to travel to client sites (up to 25% of your time), work autonomously in complex environments, and act as the connective tissue between Thought Machine's product engineering and the client's delivery teams.

 

Duties

Client Delivery & Embedding

Engineering & Problem Solving

Technical Consulting & Presales

Feedback & Product Improvement

 
 

Requirements

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThe Forward Deployed Engineer is Thought Machine's primary technical interface with the client. FDEs embed directly with client engineering teams to design, build, and deliver production-ready implementations of Vault and associated products. This is a hands-on, generalist engineering role that spans backend development, systems integration, infrastructure, and technical consulting—driven by one goal: making the client successful.\n\nFDEs operate across the full project lifecycle ensuring requirements are implemented, tested and work to improve the product based on client feedback. You will be expected to travel to client sites (up to 25% of your time), work autonomously in complex environments, and act as the connective tissue between Thought Machine's product engineering and the client's delivery teams.\n\n \n\n\nDUTIES \n\n\nCLIENT DELIVERY & EMBEDDING\n\n - Embed with client engineering teams on-site and remotely to deliver working implementations of Thought Machine Vault products, from initial design through production readiness.\n\n - Own the technical success of your assigned client engagements—you are accountable for solutions that work in practice, not just in architecture documents.\n\n - Work closely with client architects, engineers, and programme leads to translate business requirements into technical delivery plans.\n\n - Act as technical point of contact for the client, building trust through deep competence and consistent delivery.\n\n\nENGINEERING & PROBLEM SOLVING\n\n - Write production-quality code (primarily Python/Go; additional languages a plus) to build integrations, tooling, data pipelines, contribute to core products and extensions that connect Vault to the client's ecosystem.\n\n - Debug, troubleshoot, and resolve complex technical issues across distributed systems—including databases, messaging systems, container orchestration, and cloud infrastructure.\n\n - Design and deliver scalable solutions covering high availability, disaster recovery, capacity planning, and security in collaboration with client and internal teams.\n\n - Contribute to internal tooling, frameworks, and reusable patterns that accelerate delivery across all FDE engagements.\n\n\nTECHNICAL CONSULTING & PRESALES\n\n - Support the Commercial team during presales by answering deep technical questions, running proof-of-concept implementations, and demonstrating feasibility.\n\n - Advise clients on best practices for Vault implementation, including system design beyond Vault's boundaries—empowering genuine digital transformation.\n\n\nFEEDBACK & PRODUCT IMPROVEMENT\n\n - Serve as the voice of the client internally—channel technical feedback, pain points, and feature requests to product and engineering teams.\n\n - Identify patterns across engagements that can be turned into product improvements, documentation, or shared tooling.\n\n \n \n\n\nREQUIREMENTS \n\n\nESSENTIAL\n\n - Engineering Proficiency – Strong hands-on experience with one of Python or Go. Comfortable working with ambiguous requirements to quickly iterate client ideas.\n\n - Systems & infrastructure literacy – Working knowledge of Linux/Unix environments, container orchestration (Kubernetes), databases (PostgreSQL or equivalent), and messaging systems (Kafka or equivalent). You don't need to be a deep specialist in all of these, but you need to be familiar with the technologies.\n\n - Cloud platform experience – Practical experience with at least one major cloud provider (AWS, GCP, or Azure), including deploying and operating workloads in production.\n\n - Client-facing delivery experience – Demonstrated ability to work directly with external clients or partners in a technical delivery capacity. You can explain complex systems to both engineers and non-technical stakeholders, and you are comfortable owning outcomes.\n\n - Project delivery mindset – Experience delivering technical projects end-to-end. You understand what it takes to move from design to production—not just the happy path, but the edge cases, rollback plans, and operability concerns.\n\n\nDESIRABLE\n\n - Banking / Financial Services experience – Familiarity with retail banking, payments, ledgers, or regulatory environments. Understanding of the operational rigour expected in FSI.\n\n - Cloud architecture certifications – AWS Solutions Architect, GCP Professional Cloud Architect, Azure Solutions Architect Expert, or equivalent.\n\n\n\nBenefits\n\n - Highly competitive salary\n\n - Bonus incentive\n\n - Healthcare\n\n - 25 days holiday and public holidays\n\n - Competitive maternity and paternity leave\n\n - $1,500 SGD per year flexible spend benefit\n\n - All the latest tech you need\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"92f38da6-3192-4cef-b88c-f05e9dcd752d","title":"Forward Deployed Engineer - Infrastructure","department":"Client Services","team":"Client Services","employmentType":"FullTime","location":"United Kingdom, London","secondaryLocations":[],"publishedAt":"2026-09-17T10:02:51.413+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/92f38da6-3192-4cef-b88c-f05e9dcd752d","applyUrl":"https://jobs.ashbyhq.com/thought-machine/92f38da6-3192-4cef-b88c-f05e9dcd752d/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

The Forward Deployed Engineer is Thought Machine's primary technical interface with the client as an extension to the product. FDEs embed directly with the client’s engineering teams to design, build, and deliver production-ready implementations of Vault and associated products.

You will be responsible for enabling and supporting our clients to deliver a best in class cloud native implementation of Thought Machine Vault products on client or Thought Machine hosted infrastructure, from presales to production at scale. You will be expected to work on Vault deployments end-to-end, from engineering at the business logic to supporting clients in their cloud infrastructure preparation, deployment, optimisation and troubleshooting.

For this role, we are looking for candidates with tangible infrastructure experience to work with clients on their infrastructure deployments and to act as an extension of our internal SRE teams.

FDEs operate across the full project lifecycle ensuring requirements are implemented, tested and work to improve the product based on client feedback. You will be expected to travel to client sites (up to 25% of your time), work autonomously in complex environments, and act as the connective tissue between Thought Machine's product engineering and the client's delivery teams.

 

Duties

Requirements

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThe Forward Deployed Engineer is Thought Machine's primary technical interface with the client as an extension to the product. FDEs embed directly with the client’s engineering teams to design, build, and deliver production-ready implementations of Vault and associated products.\n\n\n\nYou will be responsible for enabling and supporting our clients to deliver a best in class cloud native implementation of Thought Machine Vault products on client or Thought Machine hosted infrastructure, from presales to production at scale. You will be expected to work on Vault deployments end-to-end, from engineering at the business logic to supporting clients in their cloud infrastructure preparation, deployment, optimisation and troubleshooting.\n\n\n\nFor this role, we are looking for candidates with tangible infrastructure experience to work with clients on their infrastructure deployments and to act as an extension of our internal SRE teams.\n\n\n\nFDEs operate across the full project lifecycle ensuring requirements are implemented, tested and work to improve the product based on client feedback. You will be expected to travel to client sites (up to 25% of your time), work autonomously in complex environments, and act as the connective tissue between Thought Machine's product engineering and the client's delivery teams.\n\n \n\n\nDUTIES\n\n - Hands on cloud infrastructure consulting both on client site and remote\n\n - Working with customers and external partners to design and prepare suitable cloud infrastructure to ensure Thought Machine Vault products can be tested and run successfully at scale. Includes planning for high availability, disaster recovery, backup, redundancy, capacity and security.\n\n - Deploying and configuring Thought Machine Vault products on client, SaaS and internal cloud infrastructure\n\n - Developing deep understanding of and advising clients on optimisation of cloud infrastructure for overarching implementation of Vault, including advising on systems outside of Vault to empower holistic digital transformation in collaboration with Thought Machine Client Architects\n\n - Supporting and troubleshooting client, SaaS and internal cloud infrastructure both remotely and on site, including by promoting and deploying suitable monitoring, logging and alerting tools\n\n - Working closely with internal product and engineering teams to ensure client feedback is incorporated into improvements to the product and platform\n\n - Supporting the Thought Machine Commercial Team and Cloud Provider Partners in answering infrastructure queries and challenges in the presales cycle\n\n\nREQUIREMENTS\n\nEssential\n\n - Ability to explain technical concepts to technical and non-technical stakeholders.\n\n - Hands on experience of some or all of the following:\n \n - Linux/Unix administration, e.g. Ubuntu, Debian\n \n - Kafka\n \n - PostgreSQL\n \n - Kubernetes\n \n - Istio\n\n - Experience with automation/configuration management, e.g. Terraform, Puppet, Chef, Ansible\n\n - Experience with AWS or GCP\n\nDesirable\n\n - Experience with at least two and associated certifications for at least one of the following:\n \n - AWS (ideally certified Solutions Architect Professional)\n \n - GCP (ideally certified Professional Cloud Architect)\n \n - Azure (ideally certified Solutions Architect Expert)\n\n - Experience of enterprise secrets management systems, e.g. HashiCorp Vault, AWS secrets manager\n\n - Experience in supporting production systems for high profile, mission critical systems, ideally for a tier 1 financial institution.\n\n - Experience with hybrid cloud technologies including OpenShift, Google Anthos, AWS EKS Anywhere, AWS Outposts\n\n - A strong background in Go, Python or Java\n\n - Experience with CockroachDB, AlloyDB, Aurora\n\n - Experience with observability tools, e.g. Prometheus, Grafana\n \n \n\nBenefits \n\n - Highly competitive salary \n\n - Pension plan (match up to 5%)\n\n - Life insurance - three times annual salary\n\n - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)\n\n - Shared parental leave (matched to our maternity leave for the same point in time)\n\n - 25 days holiday and bank holidays\n\n - Flexible working hours\n\n - Cycle-to-work scheme\n\n - Electric car scheme\n\n - Season ticket loan\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Start the day properly with fresh fruit and cereals\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n - Two charity days a year\n\n - Weekly food pop-up\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"971d2ef1-63f8-4c80-86bb-594f4a1110d3","title":"Forward Deployed Engineer - Infrastructure","department":"Client Services","team":"Client Services","employmentType":"FullTime","location":"United States, New York, New York City","secondaryLocations":[],"publishedAt":"2026-10-22T15:57:34.895+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/971d2ef1-63f8-4c80-86bb-594f4a1110d3","applyUrl":"https://jobs.ashbyhq.com/thought-machine/971d2ef1-63f8-4c80-86bb-594f4a1110d3/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

 

The Forward Deployed Engineer is Thought Machine's primary technical interface with the client as an extension to the product. FDEs embed directly with the client’s engineering teams to design, build, and deliver production-ready implementations of Vault and associated products.

 

You will be responsible for enabling and supporting our clients to deliver a best in class cloud native implementation of Thought Machine Vault products on client or Thought Machine hosted infrastructure, from presales to production at scale. You will be expected to work on Vault deployments end-to-end, from engineering at the business logic to supporting clients in their cloud infrastructure preparation, deployment, optimisation and troubleshooting.

 

For this role, we are looking for candidates with tangible infrastructure experience to work with clients on their infrastructure deployments and to act as an extension of our internal SRE teams.

 

FDEs operate across the full project lifecycle ensuring requirements are implemented, tested and work to improve the product based on client feedback. You will be expected to travel to client sites (up to 25% of your time), work autonomously in complex environments, and act as the connective tissue between Thought Machine's product engineering and the client's delivery teams.

 

Duties

Requirements

Essential

Desirable

Benefits Benefits:

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\n \n\nThe Forward Deployed Engineer is Thought Machine's primary technical interface with the client as an extension to the product. FDEs embed directly with the client’s engineering teams to design, build, and deliver production-ready implementations of Vault and associated products.\n\n \n\nYou will be responsible for enabling and supporting our clients to deliver a best in class cloud native implementation of Thought Machine Vault products on client or Thought Machine hosted infrastructure, from presales to production at scale. You will be expected to work on Vault deployments end-to-end, from engineering at the business logic to supporting clients in their cloud infrastructure preparation, deployment, optimisation and troubleshooting.\n\n \n\nFor this role, we are looking for candidates with tangible infrastructure experience to work with clients on their infrastructure deployments and to act as an extension of our internal SRE teams.\n\n \n\nFDEs operate across the full project lifecycle ensuring requirements are implemented, tested and work to improve the product based on client feedback. You will be expected to travel to client sites (up to 25% of your time), work autonomously in complex environments, and act as the connective tissue between Thought Machine's product engineering and the client's delivery teams.\n\n \n\n\nDUTIES\n\n - Hands on cloud infrastructure consulting both on client site and remote\n\n - Working with customers and external partners to design and prepare suitable cloud infrastructure to ensure Thought Machine Vault products can be tested and run successfully at scale. Includes planning for high availability, disaster recovery, backup, redundancy, capacity and security.\n\n - Deploying and configuring Thought Machine Vault products on client, SaaS and internal cloud infrastructure\n\n - Developing deep understanding of and advising clients on optimisation of cloud infrastructure for overarching implementation of Vault, including advising on systems outside of Vault to empower holistic digital transformation in collaboration with Thought Machine Client Architects\n\n - Supporting and troubleshooting client, SaaS and internal cloud infrastructure both remotely and on site, including by promoting and deploying suitable monitoring, logging and alerting tools\n\n - Working closely with internal product and engineering teams to ensure client feedback is incorporated into improvements to the product and platform\n\n - Supporting the Thought Machine Commercial Team and Cloud Provider Partners in answering infrastructure queries and challenges in the presales cycle\n\n\nREQUIREMENTS\n\nEssential\n\n - Ability to explain technical concepts to technical and non-technical stakeholders.\n\n - Hands on experience of some or all of the following:\n \n - Linux/Unix administration, e.g. Ubuntu, Debian\n \n - Kafka\n \n - PostgreSQL\n \n - Kubernetes\n \n - Istio\n\n - Experience with automation/configuration management, e.g. Terraform, Puppet, Chef, Ansible\n\n - Experience with AWS or GCP\n\nDesirable\n\n - Experience with at least two and associated certifications for at least one of the following:\n \n - AWS (ideally certified Solutions Architect Professional)\n \n - GCP (ideally certified Professional Cloud Architect)\n \n - Azure (ideally certified Solutions Architect Expert)\n\n - Experience of enterprise secrets management systems, e.g. HashiCorp Vault, AWS secrets manager\n\n - Experience in supporting production systems for high profile, mission critical systems, ideally for a tier 1 financial institution.\n\n - Experience with hybrid cloud technologies including OpenShift, Google Anthos, AWS EKS Anywhere, AWS Outposts\n\n - A strong background in Go, Python or Java\n\n - Experience with CockroachDB, AlloyDB, Aurora\n\n - Experience with observability tools, e.g. Prometheus, Grafana\n\n\n\nBenefits Benefits: \n\n - Highly competitive salary\n\n - Healthcare, vision and dental\n\n - 25 days holiday\n\n - Unlimited paid safe and sick time\n\n - 401K matching (up to 7%)\n\n - $750 per year flexible spend benefit\n\n - Share options\n\n - Commuter Pass\n\n - Flexible Spending Account (FSA)\n\n - Life and long-term disability insurance\n\n - All the latest tech you need\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"0d635da4-83c3-49d7-84ea-437045ab2eb6","title":"Senior Software Engineer (Infrastructure)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"United Kingdom, London","secondaryLocations":[],"publishedAt":"2026-10-30T15:43:24.622+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/0d635da4-83c3-49d7-84ea-437045ab2eb6","applyUrl":"https://jobs.ashbyhq.com/thought-machine/0d635da4-83c3-49d7-84ea-437045ab2eb6/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

At Thought Machine, our Senior Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. Our team's mission is to abstract away multi-cloud complexity and reduce cognitive load for other developers. We treat our platform infrastructure which spans, orchestration, observability, and data. As a first-class product, enabling our internal teams and global clients to operate securely and reliably at massive scale.

Duties

 

Essential

 

Desirable

 

Benefits

 

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nAt Thought Machine, our Senior Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. Our team's mission is to abstract away multi-cloud complexity and reduce cognitive load for other developers. We treat our platform infrastructure which spans, orchestration, observability, and data. As a first-class product, enabling our internal teams and global clients to operate securely and reliably at massive scale.\n\n\nDuties\n\n - Scale the Core Platform: Evolve, scale, and optimise the cloud-agnostic platform infrastructure powering Vault globally.\n\n - Simplify Orchestration: Build intuitive control planes and automation to further abstract away infrastructure complexity, significantly easing the cognitive load for Thought Machine engineers and bank SREs.\n\n - Design for Resiliency: Engineer robust, fault-tolerant architectures and Disaster Recovery / Business Continuity Planning (DR/BCP) systems.\n\n - Advance Observability: Enhance our comprehensive observability suites that are shared across the entire Thought Machine product ecosystem, providing clients with deep, out-of-the-box monitoring and insights\n\n - Optimise Data & Streaming: Scale and optimise core databases and event-streaming platforms to achieve maximum performance and scalability at the lowest cost\n\n \n\nEssential\n\n - Degree in Computer Science, Engineering, or a similar technical field.\n\n - 5+ years of hands-on software engineering experience building and scaling infrastructure platforms (not just maintaining them).\n\n - Strong proficiency in building production-ready platform tooling using Python or Golang.\n\n - Deep understanding of container and orchestration internals (e.g., Kubernetes, Docker).\n\n - Hands-on experience extending and integrating open-source tools like Prometheus, OpenTelemetry, and Grafana.\n\n - Proven ability to package and scale developer-facing infrastructure utilities with a focus on improving system reliability.\n\n \n\nDesirable\n\n - Experience building cloud-agnostic solutions running across AWS, Azure, and GCP.\n\n - Technical depth in databases or event-streaming platforms (e.g., Kafka, Postgres, DuckDB).\n\n - A deep interest in the internals of infrastructure tools, with a track record of troubleshooting, extending, or optimizing them within a professional environment.\n\n \n\nBenefits\n\n \n\n - Highly competitive salary and commission\n\n - Pension plan (match up to 5%)\n\n - Life insurance (3x annual salary)\n\n - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)\n\n - Shared parental leave (matched to our maternity leave for the same point in time)\n\n - 25 days holiday and bank holidays\n\n - Flexible working hours\n\n - Cycle-to-work scheme\n\n - Electric car scheme\n\n - Season ticket loan\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Start the day properly with fresh fruit and cereals\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n - Two charity days a year\n\n - Weekly food pop-up\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"e3393360-ce34-4bc5-b525-3b941d146937","title":"Senior Software Engineer II","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-09-28T11:41:52.688+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/e3393360-ce34-4bc5-b525-3b941d146937","applyUrl":"https://jobs.ashbyhq.com/thought-machine/e3393360-ce34-4bc5-b525-3b941d146937/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

About the Role

As a Senior Software Engineer II, you operate with a wide sphere of influence. You will own complex, highly ambiguous technical challenges end-to-end, handling unexpected hurdles independently and gracefully.

Your role goes beyond individual team delivery; you will drive systemic, organisational change and shape the long-term technical direction of our platforms. You will actively drive our engineering and company principles by aligning with our broader codebase, architecture, objectives, and goals, while acting as a crucial link between senior leadership, external stakeholders, and engineering teams.

What You’ll Do

Technical Leadership

Product & Delivery

Collaboration & Mentorship

What We’re Looking For

This is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer II, you operate with a wide sphere of influence. You will own complex, highly ambiguous technical challenges end-to-end, handling unexpected hurdles independently and gracefully.\n\nYour role goes beyond individual team delivery; you will drive systemic, organisational change and shape the long-term technical direction of our platforms. You will actively drive our engineering and company principles by aligning with our broader codebase, architecture, objectives, and goals, while acting as a crucial link between senior leadership, external stakeholders, and engineering teams.\n\n\n\n\nWHAT YOU’LL DO\n\nTechnical Leadership\n\n - Design & Build: Create solutions to highly complex problems, utilising a deep understanding of the codebase and architecture, and lead the direction for future technical change.\n\n - Architecture & Standards: Utilise expertise to enable solutions to meet security, performance, cost, reliability, maintainability, and scalability requirements in a repeatable way and beyond existing capabilities, shaping the overall technical direction. Take part in defining standards and engineering practices for the entire company. Drive adoption of latest technologies, such as AI-tools, to scale developer velocity and code quality, keeping Thought Machine always ahead of the curve.\n\n - Technical Direction: Keep a pulse on industry-leading software trends and best practices, introducing new tools and processes that shape Thought Machine's technical roadmap.\n\n - Code Quality & Peer Review: Provide technical leadership and guidance to support others, ensuring their work items consider broader impact, long-term outcomes, and strategic direction end-to-end.\n\n - Operational Excellence: Investigate complex issues spanning across services in non-local or production environments (including across environments, clusters, and products), and possess a deep understanding to drive improvements to operational and production support processes.\n\n - Hiring: Lead technical interviews to actively evaluate the capability of Subject Matter Experts (SMEs) and leadership roles..\n\nProduct & Delivery\n\n - End-to-End Ownership: Own the solution to work items of undefined scope and high complexity end-to-end, handling unexpected complexity gracefully and independently. Drive delivery requiring effective and timely stakeholder management across larger milestones, which can potentially span multiple units or departments.\n\n - Product Vision: Utilise a deep understanding of the product to envision and contribute to future solutions, plans, and approaches. Drive the direction and actively contribute to the product strategy, vision, and long-term roadmap.\n\nCollaboration & Mentorship\n\n - Strategic Communication: Communicate seamlessly with stakeholders at all levels, managing leadership expectations while preserving the agility and focus of engineering teams. Build consensus, and enable solutions to complex, changing requirements\n\n - Team Growth: Inspire and empower others by example and through your guidance, knowledge sharing, and idea creation. Understand the capabilities and expertise of others to enable effective delegation and personal growth. Empower, inspire, and delegate effectively to senior engineers, fostering an environment of technical excellence and continuous growth.\n\n\nWHAT WE’RE LOOKING FOR\n\n - Technical Expertise and Leadership: Deep expertise in modern backend languages (ideally Go/Python) and large-scale, cloud-native systems. A proven technical leader who champions industry best practices, mentors peers, and drives the delivery of solutions to highly complex problems.\n\n - Problem Solving: A proven ability to solve highly complex problems of undefined scope, utilising your expertise for decision-making that actively influences the strategic direction of the department.\n\n - Production Operations: Extensive experience investigating complex issues across multiple environments, clusters, and products, with a demonstrated ability to drive systemic improvements to operational and production support processes.\n\n - Egoless Collaboration: A visionary mindset that does not accept the status quo. You are receptive to new ideas, able to see how different approaches can be combined advantageously, and focused on finding solutions that improve company and client outcomes.\n\n - Communication: Exceptional communication skills with the capability to provide leadership across a variety of stakeholders, drive organisational change, and set the direction for how engineers operate with technical excellence.\n\n\n\nThis is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.\n\n\n\nBenefits\n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"2f08db17-3222-4d83-a742-ca33ab1f6c0e","title":"Senior Infrastructure Engineer","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-10-13T11:24:43.829+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/2f08db17-3222-4d83-a742-ca33ab1f6c0e","applyUrl":"https://jobs.ashbyhq.com/thought-machine/2f08db17-3222-4d83-a742-ca33ab1f6c0e/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

This is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.

Software Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies.

 

Thought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You'll be responsible for building both backend services and frontend experiences.

 

Our clients range from the world's largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients.

 

This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite.

At Thought Machine, our Senior Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. The role spans across building mechanisms to automate and streamline deployment processes, to facilitating infrastructure changes in the data and streaming platforms which support our products, among other things. We build automation to provide an intuitive and reliable user experience to operate and integrate with Vault for Thought Machine engineers and bank SREs.


Duties

 

Essential

 

Desirable

 

Benefits

 

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThis is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.\n\nSoftware Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies.\n\n \n\nThought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You'll be responsible for building both backend services and frontend experiences.\n\n \n\nOur clients range from the world's largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients.\n\n \n\nThis is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite.\n\nAt Thought Machine, our Senior Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. The role spans across building mechanisms to automate and streamline deployment processes, to facilitating infrastructure changes in the data and streaming platforms which support our products, among other things. We build automation to provide an intuitive and reliable user experience to operate and integrate with Vault for Thought Machine engineers and bank SREs.\n\n\nDuties\n\n - Support the engineering team in building reliable, scalable applications\n\n - Help design and build tools to make our services scalable and highly available, automating wherever possible\n\n - Develop observability and orchestration tooling to allow our customers to monitor and manage their deployments\n\n - Contribute to disaster recovery, backup and redundancy tooling and strategy\n\n - Assist in improving the quality of our codebase by building new tools and processes\n\n \n\nEssential\n\n - A degree in Computer Science, Engineering or a similar technical field\n\n - 5+ years of hands-on experience\n\n - Experience developing production-ready infrastructure management tooling with either Python or Golang\n\n - Familiarity with at least one of the following:\n \n - Observability Tools (e.g. Prometheus, OpenTelemetry, Grafana)\n \n - Databases (e.g. Postgres, DuckDB)\n \n - Event Streaming platforms (e.g. Kafka)\n \n - Container Orchestration (e.g. Docker, Kubernetes)\n\n - Familiarity with cloud platforms such as AWS, Azure or GCP\n\n - Experience with CI/CD systems (e.g. Jenkins, CircleCI, GitLab, GitHub Actions)\n\n \n\nDesirable\n\n - Experience supporting production systems in high-consistency transactional environments\n\n \n\nBenefits \n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n \n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"4f67e4f3-a1d2-4dca-8b55-7be66521e19e","title":"Infrastructure Engineer ","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-10-13T11:24:12.623+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/4f67e4f3-a1d2-4dca-8b55-7be66521e19e","applyUrl":"https://jobs.ashbyhq.com/thought-machine/4f67e4f3-a1d2-4dca-8b55-7be66521e19e/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

This is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.

 

At Thought Machine, our Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. The role spans across building mechanisms to automate and streamline deployment processes, to facilitating infrastructure changes in the data and streaming platforms which support our products, among other things. We build automation to provide an intuitive and reliable user experience to operate and integrate with Vault for Thought Machine engineers and bank SREs.


Duties

 

Essential

 

Desirable

 

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThis is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.\n\n \n\nAt Thought Machine, our Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. The role spans across building mechanisms to automate and streamline deployment processes, to facilitating infrastructure changes in the data and streaming platforms which support our products, among other things. We build automation to provide an intuitive and reliable user experience to operate and integrate with Vault for Thought Machine engineers and bank SREs.\n\n\nDuties\n\n - Support the engineering team in building reliable, scalable applications\n\n - Help design and build tools to make our services scalable and highly available, automating wherever possible\n\n - Develop observability and orchestration tooling to allow our customers to monitor and manage their deployments\n\n - Contribute to disaster recovery, backup and redundancy tooling and strategy\n\n - Assist in improving the quality of our codebase by building new tools and processes\n\n \n\nEssential\n\n - A degree in Computer Science, Engineering or a similar technical field\n\n - 3-5 years of hands-on experience\n\n - Experience developing production-ready infrastructure management tooling with either Python or Golang\n\n - Familiarity with at least one of the following:\n \n - Observability Tools (e.g. Prometheus, OpenTelemetry, Grafana)\n \n - Databases (e.g. Postgres, DuckDB)\n \n - Event Streaming platforms (e.g. Kafka)\n \n - Container Orchestration (e.g. Docker, Kubernetes)\n\n - Familiarity with cloud platforms such as AWS, Azure or GCP\n\n - Experience with CI/CD systems (e.g. Jenkins, CircleCI, GitLab, GitHub Actions)\n\n \n\nDesirable\n\n - Experience supporting production systems in high-consistency transactional environments\n\n \n\nBenefits\n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"fffce451-963b-456d-ac4b-ca23242e5fd6","title":"Senior Site Reliability Engineer","department":"Engineering","team":"Run Engineering","employmentType":"FullTime","location":"United Kingdom, London","secondaryLocations":[],"publishedAt":"2026-09-28T10:21:17.418+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/fffce451-963b-456d-ac4b-ca23242e5fd6","applyUrl":"https://jobs.ashbyhq.com/thought-machine/fffce451-963b-456d-ac4b-ca23242e5fd6/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

Thought Machine’s Site Reliability Engineers are the guardians of mission-critical systems for the world's most influential financial institutions. As a member of our elite, globally distributed team, you'll be entrusted with running and maintaining the robust production infrastructure that powers our customers' cutting-edge Core Banking and Payments platforms. This is an opportunity to make a tangible impact on the global financial landscape while collaborating with brilliant minds to solve complex engineering challenges.

This role will be part of the Site Reliability Engineering team at Thought Machine HQ in London, tackling the challenges of automating complex fleet management operations, mentoring team members, promoting communities of best practice within engineering as well as designing operational processes that provide effective interfaces between Thought Machine and our SaaS customers.

The SRE team is deeply involved in tackling the technical challenges of executing Thought Machine’s growth ambitions - expect to be working with senior stakeholders in the organisation and with our customers, and working on programmes and initiatives that are critical to the success of the company.

Duties:

Requirements:

Benefits:

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThought Machine’s Site Reliability Engineers are the guardians of mission-critical systems for the world's most influential financial institutions. As a member of our elite, globally distributed team, you'll be entrusted with running and maintaining the robust production infrastructure that powers our customers' cutting-edge Core Banking and Payments platforms. This is an opportunity to make a tangible impact on the global financial landscape while collaborating with brilliant minds to solve complex engineering challenges.\n\n\n\nThis role will be part of the Site Reliability Engineering team at Thought Machine HQ in London, tackling the challenges of automating complex fleet management operations, mentoring team members, promoting communities of best practice within engineering as well as designing operational processes that provide effective interfaces between Thought Machine and our SaaS customers.\n\n\n\nThe SRE team is deeply involved in tackling the technical challenges of executing Thought Machine’s growth ambitions - expect to be working with senior stakeholders in the organisation and with our customers, and working on programmes and initiatives that are critical to the success of the company.\n\n\n\nDuties:\n\n - Supporting the product engineering teams in building highly fault-tolerant, scalable applications by participating in design discussions, engaging in RFCs and code reviews.\n\n - Executing various department strategies - contributing to the design and scoping work for team members around disaster recovery, backup, redundancy and capacity planning activities.\n\n - Being part of a global on-call rotation responsible for identifying and fixing bottlenecks in SaaS customer environments.\n\n - Regular maintenance of production systems that host Vault products.\n\n - Driving the evolution of our SaaS products by defining and designing features that foster exceptional reliability and an unparalleled user experience.\n\n - Implementing and regularly testing DR strategies to ensure the highest level of resilience and fault tolerance of the platform.\n\n - Maintain and promote high-quality written documentation of assets, processes and runbooks that are used by the team in their day-to-day operations, \n\n - Working with your Manager in growing team members in their technical skills as well as their understanding of Vault Products.\n\n\n\nRequirements:\n\n - You have a track record of delivering high-impact projects with focus on long-term scalability, ensuring that human intervention scales sub-linearly with usage growth.\n\n - You possess an up-to-date understanding of design patterns relevant to hosting and networking architectures.\n\n - You proactively champion product development, driven by a desire to build truly exceptional products, not just solve immediate challenges.\n\n - You’re a high-agency individual who can independently drive projects to completion by effectively scaling your individual output with the appropriate delegation of work to team members. \n\n - You have a strong background working in either Python, Golang having used one of these programming languages to execute a significantly sized project or initiative.\n\n - You have experience working with Kubernetes or other container orchestration systems.\n\n - You have experience with automation/configuration management, e.g. Terraform, Puppet, Chef, Ansible.\n\n - You have expertise in one or more of the following areas: Database Administration, Networking, Observability Tools (such as Prometheus, Jaeger) or automation infrastructure.\n\n - You have extensive experience working with either GCP or AWS. \n\n\n\nBenefits: \n\n - Highly competitive salary\n\n - Pension plan (match up to 5%)\n\n - Life insurance - three times annual salary\n\n - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)\n\n - Shared parental leave (matched to our maternity leave for the same point in time)\n\n - 25 days holiday and bank holidays\n\n - Flexible working hours\n\n - Cycle-to-work scheme\n\n - Electric car scheme\n\n - Season ticket loan\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Start the day properly with fresh fruit and cereals\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n - Two charity days a year\n\n - Weekly food pop-up\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"8a5af367-976d-40a7-aa27-ea5e6cae3136","title":"Software Engineer (Infrastructure)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"United Kingdom, London","secondaryLocations":[],"publishedAt":"2026-10-30T15:44:01.562+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/8a5af367-976d-40a7-aa27-ea5e6cae3136","applyUrl":"https://jobs.ashbyhq.com/thought-machine/8a5af367-976d-40a7-aa27-ea5e6cae3136/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

At Thought Machine, our Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. The role spans across building mechanisms to automate and streamline deployment processes, to facilitating infrastructure changes in the data and streaming platforms which support our products, among other things. We build automation to provide an intuitive and reliable user experience to operate and integrate with Vault for Thought Machine engineers and bank SREs.


Duties

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nAt Thought Machine, our Software Engineers specialised in Infrastructure play a crucial role in deploying and maintaining our cutting-edge software, developing tools and integrations with third-party infrastructure components used in our customers’ environments. The role spans across building mechanisms to automate and streamline deployment processes, to facilitating infrastructure changes in the data and streaming platforms which support our products, among other things. We build automation to provide an intuitive and reliable user experience to operate and integrate with Vault for Thought Machine engineers and bank SREs.\n\n\nDuties\n\n - Support the engineering team in building reliable, scalable applications\n\n - Help design and build tools to make our services scalable and highly available, automating wherever possible\n\n - Develop observability and orchestration tooling to allow our customers to monitor and manage their deployments\n\n - Contribute to disaster recovery, backup and redundancy tooling and strategy\n\n - Assist in improving the quality of our codebase by building new tools and processes\n\nEssential\n\n - A degree in Computer Science, Engineering or a similar technical field\n\n - 3-5 years of hands-on experience\n\n - Experience developing production-ready infrastructure management tooling with either Python or Golang\n\n - Familiarity with at least one of the following:\n \n - Observability Tools (e.g. Prometheus, OpenTelemetry, Grafana)\n \n - Databases (e.g. Postgres, DuckDB)\n \n - Event Streaming platforms (e.g. Kafka)\n \n - Container Orchestration (e.g. Docker, Kubernetes)\n\n - Familiarity with cloud platforms such as AWS, Azure or GCP\n\n - Experience with CI/CD systems (e.g. Jenkins, CircleCI, GitLab, GitHub Actions)\n \n  \n\nDesirable\n\n - Experience supporting production systems in high-consistency transactional environments\n \n  \n\nBenefits\n\n - Highly competitive salary and commission\n\n - Pension plan (match up to 5%)\n\n - Life insurance (3x annual salary)\n\n - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)\n\n - Shared parental leave (matched to our maternity leave for the same point in time)\n\n - 25 days holiday and bank holidays\n\n - Flexible working hours\n\n - Cycle-to-work scheme\n\n - Electric car scheme\n\n - Season ticket loan\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Start the day properly with fresh fruit and cereals\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n - Two charity days a year\n\n - Weekly food pop-up\n \n  \n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"66b92386-5550-4911-8966-0bf39f361b12","title":"Full Stack Engineer","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-10-13T11:23:48.686+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/66b92386-5550-4911-8966-0bf39f361b12","applyUrl":"https://jobs.ashbyhq.com/thought-machine/66b92386-5550-4911-8966-0bf39f361b12/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

This is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.

 

Software Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies.

 

Thought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You'll be responsible for building both backend services and frontend experiences.

 

Our clients range from the world's largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients.

Duties

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThis is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.\n\n \n\nSoftware Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies.\n\n \n\nThought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You'll be responsible for building both backend services and frontend experiences.\n\n \n\nOur clients range from the world's largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients.\n\n\n\nDuties\n\n - Design and implement end-to-end features across the stack, including web applications and backend services.\n\n - Ensure your solutions are delivered with security, performance, scale, and user experience in mind.\n\n - Write automated unit, integration, acceptance tests, etc.\n\n - Interface with other engineering teams to ensure that features are added in a structured and coherent way.\n\n - Managing and debugging your features from testing environments to production.\n\n - Translating customer requirements into a clear plan that can be delivered via tasks.\n\n - Collaborating as part of a cross-functional team of backend, front-end, and full-stack engineers.\n\n\n\nEssential\n\n - Experience with React and TypeScript.\n\n - Proficiency in writing modern web applications.\n\n - Experience with writing REST apis and services\n\n - A keen eye for detail and a passion for writing clean, readable, properly tested code.\n\n - Experience in integrating automated tests into the development lifecycle.\n\n - Interest in client-facing projects, including scoping requirements and defining deliverables.\n\n - A proactive approach to learning and development.\n\n\n\nDesirable\n\n - A degree in Computer Science, Engineering or a similar technical field\n\n - Knowledge of banking/finance.\n\n - Experience with AWS or other cloud providers.\n\n - Proficiency in Golang or Python.\n\n - An understanding of both UX and UI principles.\n\n - Experience using Figma and UI frameworks.\n\n - Visual design skills.\n\n - Familiar with databases (SQL or NoSQL).\n\n - Experience with client/server software architectures & networking, or microservice architectures.\n\n - Experience using Kubernetes.\n\n\n\nBenefits \n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"9edc9cc4-d14f-48da-ba19-188b3719d716","title":"Senior Back End Engineer I","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-09-28T11:39:41.878+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/9edc9cc4-d14f-48da-ba19-188b3719d716","applyUrl":"https://jobs.ashbyhq.com/thought-machine/9edc9cc4-d14f-48da-ba19-188b3719d716/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

As a Senior Software Engineer I at Thought Machine, you will own and deliver highly complex, end-to-end engineering work items. You will look beyond immediate coding tasks to consider long-term system architecture, product strategy, and client outcomes.

In this role, you will act as a technical anchor for your team, solving ambiguous problems, guiding less experienced engineers, and actively shaping our technical and product roadmaps. This is a role for an engineer who values clean, maintainable systems, embraces an egoless approach to collaboration, and is driven to deliver robust solutions to production.

What You’ll Do

Technical Leadership

Product & Delivery

Collaboration & Mentorship

What We’re Looking For

This is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nAs a Senior Software Engineer I at Thought Machine, you will own and deliver highly complex, end-to-end engineering work items. You will look beyond immediate coding tasks to consider long-term system architecture, product strategy, and client outcomes.\n\nIn this role, you will act as a technical anchor for your team, solving ambiguous problems, guiding less experienced engineers, and actively shaping our technical and product roadmaps. This is a role for an engineer who values clean, maintainable systems, embraces an egoless approach to collaboration, and is driven to deliver robust solutions to production.\n\n\nWHAT YOU’LL DO\n\nTechnical Leadership\n\n - Design & Build: Design and build highly reliable, secure, and scalable software solutions for complex problems.\n\n - Architecture & Standards: Contribute to team guidelines ensuring our services meet top-tier security, performance, cost, and reliability standards.\n\n - Code Quality & Peer Review: Set a high bar for code quality by providing constructive, detailed feedback on design documents and pull requests.\n\n - Operational Excellence: Investigate issues across multiple services in production, drive learning from operational incidents, and feed improvements back into our prioritisation process.\n\n - Hiring: Actively participate in our growth by leading technical interviews.\n\nProduct & Delivery\n\n - End-to-End Ownership: Own work items from initial concept to production, creating structured delivery plans, managing dependencies along the way and owning delivery of these work items.\n\n - Product Vision: Partner with Product Managers to prioritize features, translate client requirements into technical specifications, and ensure solutions align with our overarching product vision.\n\n - Incident Management: Confidently own the resolution of incidents, coordinating mitigation, fixes, and post-mortem artifacts.\n\nCollaboration & Mentorship\n\n - Team Growth: Mentor and support less experienced engineers, helping them level up technically and adapt to Thought Machine’s engineering philosophy.\n\n - Stakeholder Management: Translate highly technical problems and architectural decisions into clear concepts for non-technical stakeholders.\n\n\nWHAT WE’RE LOOKING FOR\n\n - Technical Expertise: Strong proficiency in modern backend languages (ideally Go or Python) and experience building distributed, cloud-native systems (Kubernetes, AWS/GCP, gRPC, PostgreSQL).\n\n - Problem Solving: A proven track record of breaking down ambiguous, and complex problems into clear, deliverable milestones.\n\n - Production Operations: Experience supporting high-throughput systems in production environments and diagnosing complex issues across distributed systems.\n\n - Egoless Collaboration: A highly collaborative, feedback-receptive mindset focused on finding the best outcomes for our clients and business rather than defending personal preferences.\n\n - Communication: Excellent written and verbal communication skills, with the ability to build consensus and document technical designs clearly.\n\n\n\nThis is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.\n\n\n\nBenefits\n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"9fc80390-1727-4c01-b3b1-7ce9895307ef","title":"Senior Full Stack Engineer","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-09-28T11:48:04.754+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/9fc80390-1727-4c01-b3b1-7ce9895307ef","applyUrl":"https://jobs.ashbyhq.com/thought-machine/9fc80390-1727-4c01-b3b1-7ce9895307ef/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

This is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.

Software Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies.

Thought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You’ll be responsible for building both backend services and frontend experiences.

Our clients range from the world’s largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients.

Duties

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThis is a full-time, permanent position based in our Lisbon office, requiring Three days a week onsite.\n\nSoftware Engineering is a key role within Thought Machine. As an engineering-focused company, we take pride in our engineering excellence, adopting best practices, and utilising modern technologies.\n\nThought Machine software engineers work across the stack to solve complex engineering problems that have not been solved before. As a result, while development at Thought Machine is fast-paced, you will be expected to develop code to the highest standards that scales, is secure, performant, and provides a great user experience. Software Engineers will take complete ownership of a requirement, converting it into an engineering design, task breakdown, and implementation. You’ll be responsible for building both backend services and frontend experiences.\n\nOur clients range from the world’s largest financial institutions to smaller regional banks. Our systems must cater to each of these use cases, so we care deeply about providing the ability to configure and customise the user experience based on the client's or end user's persona. Software engineers are expected to bridge the gap between back-end and front-end, crafting delightful experiences that delight all our clients.\n\n\n\nDuties\n\n - Design and implement end-to-end features across the stack, including web applications and backend services.\n\n - Ensure your solutions are delivered with security, performance, scale, and user experience in mind.\n\n - Write automated unit, integration, acceptance tests, etc.\n\n - Interface with other engineering teams to ensure that features are added in a structured and coherent way.\n\n - Managing and debugging your features from testing environments to production.\n\n - Translating customer requirements into a clear plan that can be delivered via tasks.\n\n - Collaborating as part of a cross-functional team of backend, front-end, and full-stack engineers.\n\n\n\nEssential\n\n - Experience with React and TypeScript.\n\n - Proficiency in writing modern web applications.\n\n - Experience with writing REST apis and services\n\n - A keen eye for detail and a passion for writing clean, readable, properly tested code.\n\n - Experience in integrating automated tests into the development lifecycle.\n\n - Interest in client-facing projects, including scoping requirements and defining deliverables.\n\n - A proactive approach to learning and development.\n\n\n\nDesirable\n\n - A degree in Computer Science, Engineering or a similar technical field.\n\n - Knowledge of banking/finance.\n\n - Experience with AWS or other cloud providers.\n\n - Proficiency in Golang or Python.\n\n - An understanding of both UX and UI principles.\n\n - Experience using Figma and UI frameworks.\n\n - Visual design skills.\n\n - Familiar with databases (SQL or NoSQL).\n\n - Experience with client/server software architectures & networking, or microservice architectures.\n\n - Experience using Kubernetes.\n\nBenefits \n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"5b23aa65-c668-45cb-8736-583710b29a0b","title":"Software Engineering Manager - Security","department":"Engineering","team":"Security","employmentType":"FullTime","location":"United Kingdom, London","secondaryLocations":[],"publishedAt":"2026-10-22T15:56:34.708+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/5b23aa65-c668-45cb-8736-583710b29a0b","applyUrl":"https://jobs.ashbyhq.com/thought-machine/5b23aa65-c668-45cb-8736-583710b29a0b/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

Engineering Managers at Thought Machine lead complex technical projects to deliver on our product roadmap. To accomplish this you will manage a group of talented engineers as they identify issues and implement creative solutions to address them. You will manage your own project deliverables, contribute to the team strategy, and help develop and grow your team. We are particularly excited to hear from people who show strong product ownership and enjoy switching between engineering management and being hands on with technical work.

The security team is cross-functional and comprises diverse people who bring their unique engineering expertise. The team covers the following areas:

A large part of the Thought Machine function is greenfield; we are building the bank of tomorrow with cutting-edge technology. To achieve this, we need innovative thinking to create solutions that fit into our products and our infrastructure. We look for people who think outside the box and outside of traditional silos to find unique solutions and approaches that lead the industry.

Duties

Requirements

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nEngineering Managers at Thought Machine lead complex technical projects to deliver on our product roadmap. To accomplish this you will manage a group of talented engineers as they identify issues and implement creative solutions to address them. You will manage your own project deliverables, contribute to the team strategy, and help develop and grow your team. We are particularly excited to hear from people who show strong product ownership and enjoy switching between engineering management and being hands on with technical work.\n\n\n\nThe security team is cross-functional and comprises diverse people who bring their unique engineering expertise. The team covers the following areas:\n\n - Define the best in class solutions to engineering problems\n\n - Designs to build secure services and platforms\n\n - Engineer unique solutions and tooling to engineering problems\n\n - Implement and maintain cutting-edge solutions and capabilities\n\nA large part of the Thought Machine function is greenfield; we are building the bank of tomorrow with cutting-edge technology. To achieve this, we need innovative thinking to create solutions that fit into our products and our infrastructure. We look for people who think outside the box and outside of traditional silos to find unique solutions and approaches that lead the industry.\n\n\n\nDuties\n\n - Working with your team closely on defining and delivering our security engineering roadmap.\n\n - Actively participate in technical discussions and design reviews.\n\n - Measuring your team’s impact.\n\n - Contributing to product strategy.\n\n - Contributing to engineering-wide initiatives as part of the engineering management team on anything from recruitment to team processes.\n\n - Operate collaboratively with other Thought Machine teams with trust and influence\n\n - Develop engineers in your team and help them in their career development.\n\n - Leading by example: Code reviews and hands-on technical work\n \n \n\nRequirements\n\nEssential\n\n - 2+ years experience in engineering management of product-aligned teams.\n\n - Technical background to drive technical choices and great interpersonal skills to communicate with Product Managers and client representatives. You should enjoy working in environments where you have a high level of responsibility and autonomy.\n\n - Knowledge and experience in designing, developing, and maintaining security for modern technology stacks similar to the stack we use at Thought Machine (AWS or GCP, Kubernetes, Go/Python).\n\n - You are comfortable wearing different Engineering Manager hats that suit the changing needs of a team as it evolves.\n\nDesirable\n\n - Experience in defining roadmaps, technical architecture, and deliverables.\n\n - Experience in balancing risk management with company objectives and opportunities.\n\n - Awareness and experience with “well-architected” security frameworks such as CSA-CCM, OWASP SAMM, or similar cloud, infrastructure, or application security frameworks.\n\n - Existing experience building and operating security for distributed systems at scale.\n\n - You’ve previously helped recruit and shape brilliant engineering teams.\n\n - You’ve previously taken an active role in defining and evaluating effective team processes.\n\n - Contributions to the security community (public research, blogging, presentations, etc).\n \n \n\nBenefits\n\n - Highly competitive salary\n\n - Pension plan (match up to 5%)\n\n - Life insurance - three times annual salary\n\n - Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)\n\n - Shared parental leave (matched to our maternity leave for the same point in time)\n\n - 25 days holiday and bank holidays\n\n - Flexible working hours\n\n - Cycle-to-work scheme\n\n - Electric car scheme\n\n - Season ticket loan\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Start the day properly with fresh fruit and cereals\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\n - Two charity days a year\n\n - Weekly food pop-up\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"04cb6076-8265-44d3-9aa6-5f8a2d4e371e","title":"Application Security Engineer ","department":"Engineering","team":"Security","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-09-24T12:26:16.774+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/04cb6076-8265-44d3-9aa6-5f8a2d4e371e","applyUrl":"https://jobs.ashbyhq.com/thought-machine/04cb6076-8265-44d3-9aa6-5f8a2d4e371e/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

This is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.

This position plays a key role in ensuring Thought Machine teams are taking all required steps in building a secure product set. You will play a major and leading role in protecting Thought Machine product against security risks, with influence to implement cutting-edge measures to minimise exposures and vulnerabilities.

Whether engineering a system to address a technical security hurdle, protecting our customers' data, or consulting on a wide range of security topics, you are empowered to engage and lead cross-functionally.

A large part of Thought Machine product security function is a greenfield challenge, we are building the bank of tomorrow with cutting edge web technology, no best-practice/of the shelve security frameworks or tools can solve our security challenge. We are building the best security to enable engineering and impress financial service auditors. Key qualities of the ideal candidate would have experience in OWASP top 10 vulns, devsecOps, data privacy protection, passion to mentor and enable devs, creativity, autonomy, ability to work and complete multiple projects simultaneously.

DUTIES

REQUIREMENTS

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThis is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.\n\nThis position plays a key role in ensuring Thought Machine teams are taking all required steps in building a secure product set. You will play a major and leading role in protecting Thought Machine product against security risks, with influence to implement cutting-edge measures to minimise exposures and vulnerabilities.\n\nWhether engineering a system to address a technical security hurdle, protecting our customers' data, or consulting on a wide range of security topics, you are empowered to engage and lead cross-functionally.\n\nA large part of Thought Machine product security function is a greenfield challenge, we are building the bank of tomorrow with cutting edge web technology, no best-practice/of the shelve security frameworks or tools can solve our security challenge. We are building the best security to enable engineering and impress financial service auditors. Key qualities of the ideal candidate would have experience in OWASP top 10 vulns, devsecOps, data privacy protection, passion to mentor and enable devs, creativity, autonomy, ability to work and complete multiple projects simultaneously.\n\nDUTIES\n\n - Drive improvements to Thought Machines product security posture through strategic planning and collaboration with both development and infrastructure teams, with trust, autonomy and influence.\n\n - Produce production web scale grade application security design.\n\n - Review and produce data privacy and financial regulatory functional and nonfunctional designs.\n\n - Perform design reviews and Threat modeling of Thought Machine services and products.\n\n - Perform vulnerability assessments and security testing.\n\n - Providing subject matter expertise on all areas of security and privacy throughout the Software Development lifecycle.\n\n - Liaison with development teams for design, code reviews & education.\n\n - To contribute to security strategy, security tooling selection and creation.\n\n - Conduct regular security assessments and code reviews.\n\nREQUIREMENTS\n\nEssential\n\n - Expertise with a programming language (e.g. Python, Go or Java)\n\n - Experience of security in a DevOps environment\n\n - Experience in web application penetration testing and security tooling (e.g. Burp proxy, Web/Network Scanners, Static code analysers, etc).\n\n - Coding experience for automating/integrating security tools and creation of security tools.\n\n - Knowledge of security in distributed systems at scale.\n\n - Cloud and containers technology knowledge (e.g. AWS, GCP, Kuberbetes, Docker)\n\n - Experience of performing security design reviews, threat modelling and risk assessments\n\n - Knowledge of application security issues\n\nDesirable\n\n - Professional security qualifications are desirable (e.g. CISSP, Offensive Security, Sans Institute, etc.)\n\n - Contributions to the security community (public research, blogging, presentations, etc)\n\n - Awareness and experience of the Data Protection Act, ISO 27001 and PCI-DSS\n\nBenefits\n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"5161d299-a56b-4b53-aaef-6fec78c30426","title":"Cloud Security Engineer ","department":"Engineering","team":"Security","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-09-24T12:30:54.659+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/5161d299-a56b-4b53-aaef-6fec78c30426","applyUrl":"https://jobs.ashbyhq.com/thought-machine/5161d299-a56b-4b53-aaef-6fec78c30426/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

This is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.

A Cloud Security Engineer is a contributor to the larger Security Engineering team. We desire engineers who are able to think creatively, design, and build solutions to security problems. We have a passion for exploring unique solutions and sharing differing perspectives that leads to the development of leading solutions to complex security problems.

The Security Engineering team is cross-functional and made up of diverse people who bring their own unique expertise in either (or both) application security and infrastructure (cloud) security. We allow team members to move from project to project, subject to subject based on their skills, experience, and interests. Each team member brings their own expertise to bear in ways that are collaborative and designed to find the best solutions to complex problems.

The team covers the following areas, and individuals contribute to any of them based on their own expertise:

A large part of the Thought Machine security function is greenfield; we are building the bank of tomorrow with cutting edge technology. To achieve this we need innovative thinking to create security solutions in our products and our infrastructure. We look for people who think outside the box, and outside of traditional silos to find unique solutions and approaches to security that lead the industry.

DUTIES

REQUIREMENTS

Essential

Desirable

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThis is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.\n\nA Cloud Security Engineer is a contributor to the larger Security Engineering team. We desire engineers who are able to think creatively, design, and build solutions to security problems. We have a passion for exploring unique solutions and sharing differing perspectives that leads to the development of leading solutions to complex security problems.\n\nThe Security Engineering team is cross-functional and made up of diverse people who bring their own unique expertise in either (or both) application security and infrastructure (cloud) security. We allow team members to move from project to project, subject to subject based on their skills, experience, and interests. Each team member brings their own expertise to bear in ways that are collaborative and designed to find the best solutions to complex problems.\n\nThe team covers the following areas, and individuals contribute to any of them based on their own expertise:\n\n - Designs and reviews to build a secure product and platform\n\n - Threat modelling to identify relevant areas of focus\n\n - Define the best in class protective and detective security controls\n\n - Development of security tooling and automation\n\n - Implement and maintain cutting-edge tools and measures\n\nA large part of the Thought Machine security function is greenfield; we are building the bank of tomorrow with cutting edge technology. To achieve this we need innovative thinking to create security solutions in our products and our infrastructure. We look for people who think outside the box, and outside of traditional silos to find unique solutions and approaches to security that lead the industry.\n\n\nDUTIES\n\n - Provide security expertise and mentorship to Thought Machine engineering teams through the stages of planning, design, and testing of new solutions.\n\n - Build and maintain automation to actively audit and assess infrastructure-as-code and in-place infrastructure\n\n - Design and build cloud native preventative and detective controls that operate at scale\n\n - Co-develop threat models with engineering teams that identify relevant threats and relevant strategies for mitigation\n\n - Develop (in code) security tooling, contribute to third-party security products, and develop updates for existing tooling that is in use in our environment\n\n - Work with cloud engineering and operations teams to develop tooling that maintains our secure operating state in production\n\n - Perform security reviews and security testing\n\n - Contribute to the overall security strategy, security tooling selection and creation\n\n - Operate collaboratively with other Thought Machine teams with trust and influence\n\n\nREQUIREMENTS\n\nEssential\n\n - Familiarity with building and deploying containerised applications in public cloud using CI/CD frameworks and infrastructure automation\n\n - Knowledge of cloud networking architecture, cloud operations, security, automation and orchestration\n\n - Familiarity with performing security threat modelling and design reviews\n\n - Knowledge of security in distributed systems\n\n - Familiarity with good security practices with containers and Kubernetes\n\n - Experience with languages such as Go, Python, or other modern programming languages\n\n - Coding experience in the creation, automation, and integration of security tools\n\n - Experience in version control systems such as Git\n\n - Experience with designing, developing, and maintaining security in public cloud environments such as AWS and GCP\n\n - Strong interpersonal and communication skills to support collaboration with other personnel and teams\n\nDesirable\n\n - Existing experience building and operating distributed systems at scale\n\n - Awareness and experience with “well-architected” cloud security frameworks or CSA-CCM\n\n - Contributions to the security community (public research, blogging, presentations, etc)\n\n - Experience in performing web application penetration testing and security tooling\n\n - Experience developing tools and interacting with cloud provider APIs.\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"ab2745ac-35d2-4639-a957-fefbb2b17867","title":"Senior Application Security Engineer ","department":"Engineering","team":"Security","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-09-30T11:26:46.657+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/ab2745ac-35d2-4639-a957-fefbb2b17867","applyUrl":"https://jobs.ashbyhq.com/thought-machine/ab2745ac-35d2-4639-a957-fefbb2b17867/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

This is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.

This position plays a key role in ensuring Thought Machine teams are taking all required steps in building a secure product set. You will play a major and leading role in protecting Thought Machine product against security risks, with influence to implement cutting-edge measures to minimise exposures and vulnerabilities.

Whether engineering a system to address a technical security hurdle, protecting our customers' data, or consulting on a wide range of security topics, you are empowered to engage and lead cross-functionally.

A large part of Thought Machine product security function is a greenfield challenge, we are building the bank of tomorrow with cutting edge web technology, no best-practice/of the shelve security frameworks or tools can solve our security challenge. We are building the best security to enable engineering and impress financial service auditors. Key qualities of the ideal candidate would have experience in OWASP top 10 vulns, devsecOps, data privacy protection, passion to mentor and enable devs, creativity, autonomy, ability to work and complete multiple projects simultaneously.

DUTIES

REQUIREMENTS

Essential

Desirable

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThis is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.\n\nThis position plays a key role in ensuring Thought Machine teams are taking all required steps in building a secure product set. You will play a major and leading role in protecting Thought Machine product against security risks, with influence to implement cutting-edge measures to minimise exposures and vulnerabilities.\n\nWhether engineering a system to address a technical security hurdle, protecting our customers' data, or consulting on a wide range of security topics, you are empowered to engage and lead cross-functionally.\n\nA large part of Thought Machine product security function is a greenfield challenge, we are building the bank of tomorrow with cutting edge web technology, no best-practice/of the shelve security frameworks or tools can solve our security challenge. We are building the best security to enable engineering and impress financial service auditors. Key qualities of the ideal candidate would have experience in OWASP top 10 vulns, devsecOps, data privacy protection, passion to mentor and enable devs, creativity, autonomy, ability to work and complete multiple projects simultaneously.\n\nDUTIES\n\n - Drive improvements to Thought Machines product security posture through strategic planning and collaboration with both development and infrastructure teams, with trust, autonomy and influence.\n\n - Produce production web scale grade application security design.\n\n - Review and produce data privacy and financial regulatory functional and nonfunctional designs.\n\n - Perform design reviews and Threat modeling of Thought Machine services and products.\n\n - Perform vulnerability assessments and security testing.\n\n - Providing subject matter expertise on all areas of security and privacy throughout the Software Development lifecycle.\n\n - Liaison with development teams for design, code reviews & education.\n\n - To contribute to security strategy, security tooling selection and creation.\n\n - Conduct regular security assessments and code reviews.\n\nREQUIREMENTS\n\nEssential\n\n - Expertise with a programming language (e.g. Python, Go or Java)\n\n - Experience of security in a DevOps environment\n\n - Experience in web application penetration testing and security tooling (e.g. Burp proxy, Web/Network Scanners, Static code analysers, etc).\n\n - Coding experience for automating/integrating security tools and creation of security tools.\n\n - Knowledge of security in distributed systems at scale.\n\n - Cloud and containers technology knowledge (e.g. AWS, GCP, Kuberbetes, Docker)\n\n - Experience of performing security design reviews, threat modelling and risk assessments\n\n - Knowledge of application security issues\n\nDesirable\n\n - Professional security qualifications are desirable (e.g. CISSP, Offensive Security, Sans Institute, etc.)\n\n - Contributions to the security community (public research, blogging, presentations, etc)\n\n - Awareness and experience of the Data Protection Act, ISO 27001 and PCI-DSS\n\nBenefits\n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"32e446af-e8e2-43e0-90d0-d8cfbfcc0468","title":"Senior Cloud Security Engineer ","department":"Engineering","team":"Security","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-09-24T12:31:46.985+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/32e446af-e8e2-43e0-90d0-d8cfbfcc0468","applyUrl":"https://jobs.ashbyhq.com/thought-machine/32e446af-e8e2-43e0-90d0-d8cfbfcc0468/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

This is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.

A Senior Cloud Security Engineer is a part of the larger Security Engineering team. We desire engineers who are able to lead the engineering, design, and delivery of solutions to security problems. We have a passion for exploring unique solutions and sharing differing perspectives that leads to the development of leading solutions to complex security problems.

The Security Engineering team is cross-functional and made up of diverse people who bring their own unique expertise in either (or both) application security and infrastructure (cloud) security. We allow team members to move from project to project, subject to subject based on their skills, experience, and interests. Each team member brings their own expertise to bear in ways that are collaborative and designed to find the best solutions to complex problems.

The team covers the following areas, and individuals contribute to any of them based on their own expertise:

A large part of the Thought Machine security function is greenfield; we are building the bank of tomorrow with cutting edge technology. To achieve this we need innovative thinking to create security solutions in our products and our infrastructure. We look for people who think outside the box, and outside of traditional silos to find unique solutions and approaches to security that lead the industry.

DUTIES

REQUIREMENTS

Essential

Desirable

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThis is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.\n\nA Senior Cloud Security Engineer is a part of the larger Security Engineering team. We desire engineers who are able to lead the engineering, design, and delivery of solutions to security problems. We have a passion for exploring unique solutions and sharing differing perspectives that leads to the development of leading solutions to complex security problems.\n\nThe Security Engineering team is cross-functional and made up of diverse people who bring their own unique expertise in either (or both) application security and infrastructure (cloud) security. We allow team members to move from project to project, subject to subject based on their skills, experience, and interests. Each team member brings their own expertise to bear in ways that are collaborative and designed to find the best solutions to complex problems.\n\nThe team covers the following areas, and individuals contribute to any of them based on their own expertise:\n\n - Designs of secure products and platforms\n\n - Reviews of engineering designs, threat models, and coding practices\n\n - Threat modelling to identify relevant areas of focus\n\n - Define the best in class protective and detective security controls\n\n - Development of security tooling and automation\n\n - Implement and maintain cutting-edge tools and measures\n\nA large part of the Thought Machine security function is greenfield; we are building the bank of tomorrow with cutting edge technology. To achieve this we need innovative thinking to create security solutions in our products and our infrastructure. We look for people who think outside the box, and outside of traditional silos to find unique solutions and approaches to security that lead the industry.\n\n\nDUTIES\n\n - Provide security expertise and mentorship to Thought Machine engineering teams through the stages of planning, design, and testing of new solutions.\n\n - Lead the design and delivery of cloud native preventative and detective controls that operate at scale\n\n - Build and maintain automation to actively audit and assess infrastructure-as-code and in-place infrastructure\n\n - Develop (in code) security tooling, contribute to third-party security products, and develop updates for existing tooling that is in use in our environment\n\n - Co-develop threat models with engineering teams that identify relevant threats and relevant strategies for mitigation\n\n - Work with cloud engineering and operations teams to develop tooling that maintains our secure operating state in production\n\n - Perform security reviews and security testing\n\n - Lead complex projects to develop security capabilities, tooling, and functionality.\n\n - Contribute to the overall security strategy, security tooling selection and creation\n\n - Operate collaboratively with other Thought Machine teams with trust and influence\n\n\nREQUIREMENTS\n\nEssential\n\n - Familiarity with building and deploying containerised applications in public cloud using CI/CD frameworks and infrastructure automation\n\n - Knowledge of cloud networking architecture, cloud operations, security, automation and orchestration\n\n - Familiarity with performing security threat modelling and design reviews\n\n - Knowledge of security in distributed systems\n\n - Familiarity with good security practices with containers and Kubernetes\n\n - Experience with languages such as Go, Python, or other modern programming languages\n\n - Coding experience in the creation, automation, and integration of security tools\n\n - Experience in version control systems such as Git\n\n - Experience with designing, developing, and maintaining security in public cloud environments such as AWS and GCP\n\n - Ability to lead and encourage good design skills including creative and critical thinking, collaboration, full evaluation of options, and objective decision making to find a preferred solution.\n\n - Strong interpersonal and communication skills to support collaboration with other personnel and teams\n\nDesirable\n\n - Existing experience building and operating distributed systems at scale\n\n - Awareness and experience with “well-architected” cloud security frameworks or CSA-CCM\n\n - Contributions to the security community (public research, blogging, presentations, etc)\n\n - Experience in performing penetration testing and security testing\n\n - Experience developing tools and interacting with cloud provider APIs\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"6f57383d-2c42-4e3b-a1ea-623f3b0ad5e5","title":"Security Control Engineer ","department":"Engineering","team":"Security","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-09-24T12:30:01.624+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/6f57383d-2c42-4e3b-a1ea-623f3b0ad5e5","applyUrl":"https://jobs.ashbyhq.com/thought-machine/6f57383d-2c42-4e3b-a1ea-623f3b0ad5e5/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

This is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.

Thought Machine is in search of a Security Control Engineer with experience in evaluating threats and risks in an organisation, evaluating control requirements, and using that information to design and implement technical and operational solutions to address them.

Thought Machine prides itself in being an engineering-led company and as such, the candidate should have a strong technical background; they should be able to reason about complex security problems in distributed cloud-based and on-premise computing environments. They should be able to communicate and collaborate on trade-offs between differing approaches to security controls - both internally and to our client base, where necessary.

Thought Machine’s Security Control Engineering team uses Thought Machine’s standards and risk assessments along with client and regulatory requirements to define the security control needs and develops those controls - inclusive of engineering the solution, documenting it, and presenting it to clients and auditors. This focus is to ensure Thought Machine is able to meet its contractual requirements, security and business continuity certifications, and maintaining a program of continuous improvement that puts us at the forefront of industry good practices.

This focus is driven by four principles:

  1. Creativity: we are a company filled with unique thinkers, who design and engineer solutions to hard problems in ways that are unique and challenge convention.

  2. Collaborative: we believe in collaboration with every team across the company to mitigate identified risks in ways that support Thought Machine’s ways of working and solving hard problems.

  3. Quantification: we believe that quantification and measurement is critical to being able to provide evidence-based recommendations for risk mitigation and prioritisation to the company.

  4. Continuous Improvement: Monitoring and nurturing the evolution and operation of our ISMS and BCMS so that we remain at the forefront of industry best practices, evolve as threats evolve, and build world-class technologies.

DUTIES:

  1. Control Design and Implementation: Actively participate in the technical and operational design and implementation of capabilities, tools, and procedures to mitigate security and business continuity risks to acceptable levels. Provide both process and technical domain expertise in Thought Machine’s approach to its product and operational security as well as business continuity and disaster recovery plans.

  2. Continuous Control Assurance: Developing and implementing highly effective ways (tools, processes) of performing continuous audits, and also obtaining the evidence necessary for the renewal of Thought Machine's certifications, including ISO27001, ISO22301, PCI-DSS, and SOC 2 Type 2. This also includes the design of capabilities, tools, and procedures that satisfy the requirements of these regimens.

  3. Client Support: Respond directly to client queries regarding our technical approach to security in our products by communicating the technical details necessary to instil confidence in our security posture. Develop materials for distribution and presentation to clients that communicate our approach to security ensuring the materials used are technically accurate, sufficiently detailed, and up-to-date.

  4. ISMS and BCMS: Actively ensuring that our approach to security and business continuity is kept up to date; that new threats, technical advances, and new standards are incorporated in a timely manner; our standards, controls, and plans up to date with Thought Machine and client needs, as well as changes to Thought Machine’s processes and technology stack.

REQUIREMENTS

Essential:

Desirable:

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThis is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.\n\nThought Machine is in search of a Security Control Engineer with experience in evaluating threats and risks in an organisation, evaluating control requirements, and using that information to design and implement technical and operational solutions to address them.\n\nThought Machine prides itself in being an engineering-led company and as such, the candidate should have a strong technical background; they should be able to reason about complex security problems in distributed cloud-based and on-premise computing environments. They should be able to communicate and collaborate on trade-offs between differing approaches to security controls - both internally and to our client base, where necessary.\n\nThought Machine’s Security Control Engineering team uses Thought Machine’s standards and risk assessments along with client and regulatory requirements to define the security control needs and develops those controls - inclusive of engineering the solution, documenting it, and presenting it to clients and auditors. This focus is to ensure Thought Machine is able to meet its contractual requirements, security and business continuity certifications, and maintaining a program of continuous improvement that puts us at the forefront of industry good practices.\n\n\n\n This focus is driven by four principles:\n\n 1. Creativity: we are a company filled with unique thinkers, who design and engineer solutions to hard problems in ways that are unique and challenge convention.\n\n 2. Collaborative: we believe in collaboration with every team across the company to mitigate identified risks in ways that support Thought Machine’s ways of working and solving hard problems.\n\n 3. Quantification: we believe that quantification and measurement is critical to being able to provide evidence-based recommendations for risk mitigation and prioritisation to the company.\n\n 4. Continuous Improvement: Monitoring and nurturing the evolution and operation of our ISMS and BCMS so that we remain at the forefront of industry best practices, evolve as threats evolve, and build world-class technologies.\n\nDUTIES:\n\n 1. Control Design and Implementation: Actively participate in the technical and operational design and implementation of capabilities, tools, and procedures to mitigate security and business continuity risks to acceptable levels. Provide both process and technical domain expertise in Thought Machine’s approach to its product and operational security as well as business continuity and disaster recovery plans.\n\n 2. Continuous Control Assurance: Developing and implementing highly effective ways (tools, processes) of performing continuous audits, and also obtaining the evidence necessary for the renewal of Thought Machine's certifications, including ISO27001, ISO22301, PCI-DSS, and SOC 2 Type 2. This also includes the design of capabilities, tools, and procedures that satisfy the requirements of these regimens.\n\n 3. Client Support: Respond directly to client queries regarding our technical approach to security in our products by communicating the technical details necessary to instil confidence in our security posture. Develop materials for distribution and presentation to clients that communicate our approach to security ensuring the materials used are technically accurate, sufficiently detailed, and up-to-date.\n\n 4. ISMS and BCMS: Actively ensuring that our approach to security and business continuity is kept up to date; that new threats, technical advances, and new standards are incorporated in a timely manner; our standards, controls, and plans up to date with Thought Machine and client needs, as well as changes to Thought Machine’s processes and technology stack.\n\n\n\nREQUIREMENTS\n\nEssential:\n\n - Experience designing and implementing technical solutions to deliver security controls and capabilities in cloud-based infrastructure (e.g. AWS, GCP).\n\n - Experience in working directly with software engineering teams in designing new technical solutions to meet security requirements in products.\n\n - Experience with control automation via code (e.g. Python, Go)\n\n - Strong technical background, with experience in distributed systems, cloud security, and related technologies, and a passion for finding creative solutions to difficult problems.\n\n - Knowledge of threat modelling for the purposes of understanding threat probabilities and frequency.\n\n - Excellent communication skills with an ability to translate technical and security jargon into business-relevant insights.\n\n - Ability to collaborate effectively with other departments and external stakeholders.\n\n\n\nDesirable:\n\n - Experience in a fast-paced tech environment or fintech sector.\n\n - Knowledge of container security, Kubernetes, Kafka, and other emergent technologies.\n\n - Experience with obtaining and maintaining a security certification such as SOC 2, ISO 27001, PCI-DSS.\n\n - Proficiency in leading security risk assessments, preferably with knowledge of the FAIR framework\n\n\n\nBenefits\n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"9de9bd6e-9375-418a-ae37-c1fc9097999a","title":"Senior Security Control Engineer ","department":"Engineering","team":"Security","employmentType":"FullTime","location":"Portugal, Lisbon","secondaryLocations":[],"publishedAt":"2026-09-24T12:28:37.442+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Lisbon","addressCountry":"Portugal","addressLocality":"Lisbon"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/9de9bd6e-9375-418a-ae37-c1fc9097999a","applyUrl":"https://jobs.ashbyhq.com/thought-machine/9de9bd6e-9375-418a-ae37-c1fc9097999a/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

This is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.

Thought Machine is in search of a Senior Security Control Engineer with experience in evaluating threats and risks in an organisation, evaluating control requirements, and using that information to design and implement technical and operational solutions to address them.

Thought Machine prides itself in being an engineering-led company and as such, the candidate should have a strong technical background; they should be able to reason about complex security problems in distributed cloud-based and on-premise computing environments. They should be able to communicate and collaborate on trade-offs between differing approaches to security controls - both internally and to our client base, where necessary.

Thought Machine’s Security Control Engineering team uses Thought Machine’s standards and risk assessments along with client and regulatory requirements to define the security control needs and develops those controls - inclusive of engineering the solution, documenting it, and presenting it to clients and auditors. This focus is to ensure Thought Machine is able to meet its contractual requirements, security and business continuity certifications, and maintaining a program of continuous improvement that puts us at the forefront of industry good practices.

This focus is driven by four principles:

  1. Creativity: we are a company filled with unique thinkers, who design and engineer solutions to hard problems in ways that are unique and challenge convention.

  2. Collaborative: we believe in collaboration with every team across the company to mitigate identified risks in ways that support Thought Machine’s ways of working and solving hard problems.

  3. Quantification: we believe that quantification and measurement is critical to being able to provide evidence-based recommendations for risk mitigation and prioritisation to the company.

  4. Continuous Improvement: Monitoring and nurturing the evolution and operation of our ISMS and BCMS so that we remain at the forefront of industry best practices, evolve as threats evolve, and build world-class technologies.

DUTIES:

  1. Control Design and Implementation: Actively participate in the technical and operational design and implementation of capabilities, tools, and procedures to mitigate security and business continuity risks to acceptable levels. Provide both process and technical domain expertise in Thought Machine’s approach to its product and operational security as well as business continuity and disaster recovery plans.

  2. Continuous Control Assurance: Developing and implementing highly effective ways (tools, processes) of performing continuous audits, and also obtaining the evidence necessary for the renewal of Thought Machine's certifications, including ISO27001, ISO22301, PCI-DSS, and SOC 2 Type 2. This also includes the design of capabilities, tools, and procedures that satisfy the requirements of these regimens.

  3. Client Support: Respond directly to client queries regarding our technical approach to security in our products by communicating the technical details necessary to instil confidence in our security posture. Develop materials for distribution and presentation to clients that communicate our approach to security ensuring the materials used are technically accurate, sufficiently detailed, and up-to-date.

  4. ISMS and BCMS: Actively ensuring that our approach to security and business continuity is kept up to date; that new threats, technical advances, and new standards are incorporated in a timely manner; our standards, controls, and plans up to date with Thought Machine and client needs, as well as changes to Thought Machine’s processes and technology stack.

REQUIREMENTS

Essential:

Desirable:

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThis is a full-time, permanent position based in our Lisbon office, requiring three days a week onsite.\n\nThought Machine is in search of a Senior Security Control Engineer with experience in evaluating threats and risks in an organisation, evaluating control requirements, and using that information to design and implement technical and operational solutions to address them.\n\nThought Machine prides itself in being an engineering-led company and as such, the candidate should have a strong technical background; they should be able to reason about complex security problems in distributed cloud-based and on-premise computing environments. They should be able to communicate and collaborate on trade-offs between differing approaches to security controls - both internally and to our client base, where necessary.\n\nThought Machine’s Security Control Engineering team uses Thought Machine’s standards and risk assessments along with client and regulatory requirements to define the security control needs and develops those controls - inclusive of engineering the solution, documenting it, and presenting it to clients and auditors. This focus is to ensure Thought Machine is able to meet its contractual requirements, security and business continuity certifications, and maintaining a program of continuous improvement that puts us at the forefront of industry good practices.\n\n\n\n This focus is driven by four principles:\n\n 1. Creativity: we are a company filled with unique thinkers, who design and engineer solutions to hard problems in ways that are unique and challenge convention.\n\n 2. Collaborative: we believe in collaboration with every team across the company to mitigate identified risks in ways that support Thought Machine’s ways of working and solving hard problems.\n\n 3. Quantification: we believe that quantification and measurement is critical to being able to provide evidence-based recommendations for risk mitigation and prioritisation to the company.\n\n 4. Continuous Improvement: Monitoring and nurturing the evolution and operation of our ISMS and BCMS so that we remain at the forefront of industry best practices, evolve as threats evolve, and build world-class technologies.\n\nDUTIES:\n\n 1. Control Design and Implementation: Actively participate in the technical and operational design and implementation of capabilities, tools, and procedures to mitigate security and business continuity risks to acceptable levels. Provide both process and technical domain expertise in Thought Machine’s approach to its product and operational security as well as business continuity and disaster recovery plans.\n\n 2. Continuous Control Assurance: Developing and implementing highly effective ways (tools, processes) of performing continuous audits, and also obtaining the evidence necessary for the renewal of Thought Machine's certifications, including ISO27001, ISO22301, PCI-DSS, and SOC 2 Type 2. This also includes the design of capabilities, tools, and procedures that satisfy the requirements of these regimens.\n\n 3. Client Support: Respond directly to client queries regarding our technical approach to security in our products by communicating the technical details necessary to instil confidence in our security posture. Develop materials for distribution and presentation to clients that communicate our approach to security ensuring the materials used are technically accurate, sufficiently detailed, and up-to-date.\n\n 4. ISMS and BCMS: Actively ensuring that our approach to security and business continuity is kept up to date; that new threats, technical advances, and new standards are incorporated in a timely manner; our standards, controls, and plans up to date with Thought Machine and client needs, as well as changes to Thought Machine’s processes and technology stack.\n\n\n\nREQUIREMENTS\n\nEssential:\n\n - Experience designing and implementing technical solutions to deliver security controls and capabilities in cloud-based infrastructure (e.g. AWS, GCP).\n\n - Experience in working directly with software engineering teams in designing new technical solutions to meet security requirements in products.\n\n - Experience with control automation via code (e.g. Python, Go)\n\n - Strong technical background, with experience in distributed systems, cloud security, and related technologies, and a passion for finding creative solutions to difficult problems.\n\n - Knowledge of threat modelling for the purposes of understanding threat probabilities and frequency.\n\n - Excellent communication skills with an ability to translate technical and security jargon into business-relevant insights.\n\n - Ability to collaborate effectively with other departments and external stakeholders.\n\n\n\nDesirable:\n\n - Experience in a fast-paced tech environment or fintech sector.\n\n - Knowledge of container security, Kubernetes, Kafka, and other emergent technologies.\n\n - Experience with obtaining and maintaining a security certification such as SOC 2, ISO 27001, PCI-DSS.\n\n - Proficiency in leading security risk assessments, preferably with knowledge of the FAIR framework\n\n\n\nBenefits\n\n - Highly competitive salary\n\n - Voluntary Pension Plan (match up to 5%)\n\n - Private Healthcare Insurance\n\n - Comprehensive Life Insurance\n\n - 25 days holiday plus public holidays\n\n - Two charity days a year\n\n - Daily Meal Allowance\n\n - Access to outstanding learning materials and courses\n\n - Sports and hobby clubs, subsidised by Thought Machine\n\n - All the latest tech you need\n\n - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"630bf75e-7199-46c0-a4df-9fc760d2bcf7","title":"Client Success Director (Thai & English Speaking)","department":"Client Services","team":"Client Services","employmentType":"FullTime","location":"Thailand, Bangkok","secondaryLocations":[],"publishedAt":"2026-09-29T11:39:07.168+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Thailand","addressLocality":"Bangkok"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/630bf75e-7199-46c0-a4df-9fc760d2bcf7","applyUrl":"https://jobs.ashbyhq.com/thought-machine/630bf75e-7199-46c0-a4df-9fc760d2bcf7/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

The Client Success Director (CSD) is accountable for ensuring Clients successfully adopt and scale our platform to achieve their contracted outcomes. The primary measure of success for this role is enabling clients to reach their contracted volume of live accounts within agreed milestone dates and budget, while maintaining high client satisfaction and long-term commercial value.

This is a senior, client-facing role requiring deep experience in core banking transformation programmes, strong commercial acumen, and the ability to orchestrate delivery, support, and sales teams across complex, multi-year engagements.

Duties

Client Outcomes & Delivery

Client Engagement & Governance

Support & Platform Stability

Commercial & Financial Ownership

Growth & Sales Collaboration

Upgrades & Roadmap Management

Requirements

Essential

Desirable

Personal Attributes

Benefits

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThe Client Success Director (CSD) is accountable for ensuring Clients successfully adopt and scale our platform to achieve their contracted outcomes. The primary measure of success for this role is enabling clients to reach their contracted volume of live accounts within agreed milestone dates and budget, while maintaining high client satisfaction and long-term commercial value.\n\nThis is a senior, client-facing role requiring deep experience in core banking transformation programmes, strong commercial acumen, and the ability to orchestrate delivery, support, and sales teams across complex, multi-year engagements.\n\n\n\nDuties\n\nClient Outcomes & Delivery\n\n - Own the end-to-end client success plan from sales support, to implementation through to scale and steady state.\n\n - Ensure clients achieve their contracted account volumes within agreed milestones, timelines, and budgets.\n\n - Act as the primary point of accountability for delivery outcomes across implementation, upgrades, and ongoing services within the scope of the MSA.\n\n - Proactively identify risks to delivery, adoption, or timelines and drive mitigation plans across internal and client teams.\n\n - Monitor and analyse client product usage, forecasting key account metrics.\n\n\n\nClient Engagement & Governance\n\n - Following the Vault Delivery Framework, establish and run robust account governance, including steering committees, operational forums, and executive engagement.\n\n - Own CSAT, including measurement, action planning, and continuous improvement.\n\n - As part of the governance model and ensuring compliance with Thought Machine Support requirements, define the Target Operating Model for support as early on in the engagement as possible.\n\n - As part of being accountable for the client success plan, lead Quarterly Business Reviews (QBRs), demonstrating progress against milestones, value delivered, and forward roadmap.\n\n - Build trusted relationships with senior client stakeholders across business, technology, and operations.\n\n - Ensure Client production readiness is complete and signed off by all stakeholders for all go live events including upgrades, particularly the issue of SPM’s (Service Procedure Manuals) and the acceptance into support by the Thought Machine Support organisation.\n\n\n\nSupport & Platform Stability\n\n - Act as the escalation point for support issues, ensuring the support organisation resolves defects and incidents in a timely and transparent manner.\n\n - Work with the assigned client support lead to track and communicate bug resolution, root cause analysis, and preventative actions to clients.\n\n - Work with the assigned client support lead to ensure platform stability and service quality meet contractual and regulatory expectations.\n\n\n\nCommercial & Financial Ownership\n\n - Own the P&L for all paid services delivered to the client, ensuring services are delivered profitably or within the understood company investment envelope for a specified outcome to assure client success.\n\n - Maintain overall services profitability for the client, balancing issue remediation and client satisfaction, delivery quality, cost control, and long-term account value.\n\n - Oversee commercials related to professional services, managed services, upgrades, and Statements of Work (SOWs).\n\n - Work closely with the CCO office and Finance to forecast revenue, margin, and delivery costs.\n\n\n\nGrowth & Sales Collaboration\n\n - Partner with the Account Director who is accountable for growing the account and expanding white space.\n\n - Support sales cycles by articulating and presenting the client journey — from onboarding to scale — tailoring the level of engagement to be as “hands-on” as the client desires depending on the nature of the engagement (client maturity, partner involvement etc.).\n\n - Identify expansion opportunities across modules, services, upgrades, and additional volumes to get the client to the contracted volume on the platform.\n\n - Contribute to renewals and contract extensions through demonstrated value and strong relationships.\n\n\n\nUpgrades & Roadmap Management\n\n - Oversee planning and execution of platform upgrades, ensuring minimal disruption and clear client communication.\n\n - Being the voice of the client to ensure alignment of client roadmaps and their required regulatory change with product evolution.\n\n - Ensure upgrades are delivered on time, within scope, and are commercially aligned.\n\n\n\nRequirements\n\nEssential\n\n - Fluent in Thai.\n\n - Proven experience delivering core banking transformation programmes, either:\n\n - On the vendor side (core banking / fintech provider), or\n\n - On the client side (bank, building society, or financial institution).\n\n - Strong understanding of core banking domains, including account servicing, payments, lending, and regulatory considerations.\n\n - Demonstrated accountability for delivery outcomes, milestones, and Client adoption at scale,\n\n - Experience owning or influencing commercials, P&L, and services profitability.\n\n - Ability to operate credibly with senior banking stakeholders, including CIO, COO, and business heads.\n\n - Excellent stakeholder management, communication, and executive-level presentation skills.\n \n \n\nDesirable\n\n - Experience in SaaS or cloud-based core banking platforms.\n\n - Background in professional services, client success, managed services, or large-scale systems integration.\n\n - Familiarity with regulated operating environments and supervisory expectations.\n\n\n\nPersonal Attributes\n\n - Outcome-driven, commercially astute, and comfortable being held accountable,\n\n - Calm under pressure and effective in complex, multi-stakeholder environments,\n\n - Collaborative leader who can influence without direct authority,\n\n - Pragmatic problem-solver with a strong Client-first mindset.\n\n\n\nBenefits\n\n - Highly competitive salary\n\n - Healthcare\n\n - All the latest tech you need\n\n - A talented and experienced team as your colleagues\n\n - An environment where we encourage learning and progress\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"0233e69e-6015-46fc-975c-85a97d3b9da1","title":"Workday Financial Manager","department":"Finance","team":"Finance","employmentType":"FullTime","location":"United Kingdom, London","secondaryLocations":[],"publishedAt":"2026-10-26T14:21:19.807+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/0233e69e-6015-46fc-975c-85a97d3b9da1","applyUrl":"https://jobs.ashbyhq.com/thought-machine/0233e69e-6015-46fc-975c-85a97d3b9da1/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

Thought Machine is looking for a talented Finance Systems Engineering Manager and will report into the Group Finance Director. The Manager will sit at the crossroads of accounting logic, systems architecture, and Generative AI. The business uses Workday Financials and needs someone experienced in usage of the system to continue with process improvements, maintain the system and support the Finance function. We are on a journey to eliminate manual processes, and this role will play a critical part in ensuring we have reliable data, automated processes and fast, meaningful reporting. The mission is to treat the entire Finance stack as a machine: designing automated data and ensuring the financial infrastructure scales seamlessly as Thought Machine continues to grow.

DUTIES

REQUIREMENTS

Essential

Desirable

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThought Machine is looking for a talented Finance Systems Engineering Manager and will report into the Group Finance Director. The Manager will sit at the crossroads of accounting logic, systems architecture, and Generative AI. The business uses Workday Financials and needs someone experienced in usage of the system to continue with process improvements, maintain the system and support the Finance function. We are on a journey to eliminate manual processes, and this role will play a critical part in ensuring we have reliable data, automated processes and fast, meaningful reporting. The mission is to treat the entire Finance stack as a machine: designing automated data and ensuring the financial infrastructure scales seamlessly as Thought Machine continues to grow.\n\n\n\nDUTIES\n\n - System Ownership: Serve as the primary System Administrator for Workday Financials, driving end-to-end platform optimisation, focusing on exploiting AI, and driving new features/functionality adoption to improve operations.\n\n - Ticket & Stakeholder Governance: Prioritise, manage incoming change requests and support tickets in collaboration with related teams.\n\n - Reporting & Hierarchy: Ensure reporting for management, statutory aligned with latest accounting standards and structure in line with how the business is set up.\n\n - Optimising Business Processes: Review all existing business processes and recommend new ways to do things, reducing complexity, automating manual workflows and driving improvements with AI lead change.\n\n - Enablement & Best Practices: Produce clear technical playbooks, end-user documentation, training initiatives, actively participate in the Workday.\n\n - Community to leverage best practices and influence product roadmaps.\n\n - Integrations: Ensure current integrations are compliant and improved upon.\n\n - Future Projects: new shares tool, integration for other banking partners, updating security user groups, consolidating payroll providers and new FP&A tool.\n\n - Security & Compliance: Enforce strict segregation of duties processes, system audit trails, to ensure audit readiness, and compliant integrations and renewals.\n\n - Application Management: Oversee the ongoing maintenance, vendor relationships, and SLA for all 3rd-party system integrators.\n\n\n\nREQUIREMENTS\n\nEssential\n\n - Workday Financial knowledge and experience, including WD expenses module, integrations for Banks, FX and others.\n\n - Engineering excellence, coding, processing understanding and redesigning.\n\n - Someone who enjoys collaborating across various teams within Finance and the wider organisation including the People Team, Engineering, Security and others.\n\n - Systems implementation, configuration, development and support.\n\n - Business process analysis and a flexible approach with a willingness to constructively challenge existing practices.\n\n - A passion for providing an excellent end-user experience and automation.\n\n - AI-Curious: understand how to prompt LLMs, use APIs, and excited about deploying AI agents to replace repetitive human processes.\n\n - Self-motivating and at home in a fast-paced and rapidly-changing environment with competing deadlines.\n\n - Build strong relationships with internal and external stakeholders to deliver desired outcomes for the team and organisation.\n\n - Advanced Excel, database and programming.\n\n\n\nDesirable\n\n - Accounting knowledge, maybe someone who is a Part Qualified or Qualified Finance professional.\n\n - Experience in a Systems role in an SME enterprise.\n\n - Worked within the software SaaS industry previously.\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."},{"id":"922490a6-8a5e-461b-831f-12c08ac1517f","title":"Workday HCM Manager","department":"Finance","team":"Finance","employmentType":"FullTime","location":"United Kingdom, London","secondaryLocations":[],"publishedAt":"2026-10-26T15:43:47.543+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/thought-machine/922490a6-8a5e-461b-831f-12c08ac1517f","applyUrl":"https://jobs.ashbyhq.com/thought-machine/922490a6-8a5e-461b-831f-12c08ac1517f/application","descriptionHtml":"

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

Thought Machine is looking for a talented HCM systems manager and will report into the People Operations Director. The business uses Workday HCM and needs someone experienced in usage of the system to continue with process improvements, maintain the system and support the People function. We are on a journey to eliminate manual processes, and this role will play a critical part in ensuring we have reliable data, automated processes and fast, meaningful reporting.

Duties

Requirements

Essential

Desirable

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

","descriptionPlain":"Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.\n\n\n\nWe have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.\n\n\n\nWe have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.\n\nThought Machine is looking for a talented HCM systems manager and will report into the People Operations Director. The business uses Workday HCM and needs someone experienced in usage of the system to continue with process improvements, maintain the system and support the People function. We are on a journey to eliminate manual processes, and this role will play a critical part in ensuring we have reliable data, automated processes and fast, meaningful reporting.\n\n\n\nDuties\n\n - Full system administrator ownership, responsible for ongoing maintenance and development of Workday HR system, Ashby Recruitment ATS system, Ravio Benchmarking Tooling, shares management system and other people systems - working towards a fully integrated people systems landscape.\n\n - Drive improvement across all People Team systems - reviewing existing processes, introducing AI, automation, and accurate reporting.\n\n - Partner closely with People, Recruitment, Finance, and IT stakeholders to capture operational requirements, maintain a structured delivery backlog, and prioritise system enhancements that deliver measurable business impact and thoughtful system design.\n\n - Recommend the optimum way of maintaining systems considering accuracy, timely reporting, system security and segregation of duties. Drive best practices and standards, untangling any tech debt or ineffective processes.\n\n - Own the relationships with the appropriate 3rd party reps for all people system providers, integrators or external consultants. Manage the contracts and renewals and proactively engage with the product owners and commercial teams, keep ahead of changes, fixes, best practice, prices etc - cascading relevant information internally.\n\n - Actively engage and drive involvement across the business. Engaging key stakeholders (HR, Operations, IT and Security) to suggest and implement further improvements across the technical landscape.\n\n - Support the People team and the rest of the Enterprise with best practice, standard processes e.g. performance cycles, on/offboarding, pay reviews, reporting, etc.\n\n - Support training activities and ensure the business is kept up to speed on newly implemented processes, including the production of user guides and training.\n\n\n\nRequirements\n\nEssential\n\n - Proven Workday HCM knowledge and experience across Core HCM, compensation, expenses, security groups, integrations, business process framework (BPF) and advanced reporting (calculated fields & custom dashboards) and maintenance.\n\n - Systems implementation, configuration, support and development.\n\n - A passion for providing an excellent end-user experience and automating.\n\n - Self-motivating and comfortable in a fast-paced and rapidly-changing environment with competing deadlines and custom build requirements.\n\n - Skilled at building strong relationships with internal and external stakeholders to deliver preferred outcomes - leveraging technical vocabulary to effectively communicate with engineering, IT, finance, HR and operational teams.\n\n - Advanced Excel / Google suite and database skills.\n\n - Exposure to ATS systems (Ashby preferred but not essential). Proven track record administering modern recruitment platforms.\n\n - A strong desire to expand beyond Workday to own, architect, and optimize the broader People Team technology and tooling ecosystem.\n\n - Direct experience configuring and integrating various systems or tools into Workday HRIS, for example - external ATS, Docusign, background Checks platforms, benchmarking tools etc.\n\n\n\nDesirable\n\n - Formal HR or Systems qualifications (e.g., Workday Pro certifications, or equivalent business systems certifications).\n\n - Prior experience managing people technology within a high-growth SaaS, fintech, or software enterprise.\n\n - Business Analysis skills and a flexible, proactive approach with a willingness to constructively challenge existing practices.\n\nWe actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia."}],"apiVersion":"1"}