![\":zap:\"](\"https://a.slack-edge.com/production-standard-emoji-assets/16.0/apple-medium/26a1@2x.png\")
As a Business Development Representative (BDR) at Topline Pro, you’ll join an early-career sales cohort responsible for owning the full sales cycle — from prospecting and discovery to demos and closing. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support. You’ll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence. Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. You’ll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do.
Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline.
Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support.
Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM.
Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills.
Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture.
Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners.
Excited to build a career in sales and eager to own the full cycle from prospecting through close.
Open to feedback, quick to apply it, and able to show clear progress over time.
Comfortable learning new tools and able to share examples of using technology (including AI) to work smarter.
Skilled verbal and written communicator, excited to connect with home service pros in a professional and approachable way
Organized and consistent in keeping your pipeline up to date, managing follow-ups, and balancing multiple conversations at once.
Thrives in high-volume outreach, staying persistent and upbeat throughout.
Collaborative and team-oriented, contributing to a positive culture and celebrating shared wins.
Quick to learn, open to feedback, and eager to grow into a confident full-cycle seller.
Comfortable in a fast-paced, evolving environment where processes are still being refined.
Proactive and resourceful — you take initiative, ask questions, and figure things out when challenges arise.
Collaborative and supportive, contributing to a positive team culture and celebrating shared wins.
Resilient and motivated by impact, showing persistence and energy even when the work is demanding.
Personable and professional, bringing positivity and authenticity to conversations with small business owners, and motivated by the desire to build a long-term career in sales.
Willing and excited to work 5 days a week in our Williamsburg, Brooklyn office!
Recruiter Screen
Sales Team Screen
Onsite
$55k base salary with uncapped commissions ($100k+ OTE) + equity package
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn’t go as planned.
One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.
Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.
Boom!: We take time to celebrate each other’s achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a “Boom!”
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
We're hiring a Senior AI Engineer to join the team here in Boston. This is an opportunity to have a significant impact on the product. Come help us scale to the next level!
You will have the opportunity to make a huge impact on a small yet growing team and culture. In this role, you will work directly on a cross-functional engineering team, reporting to the VP of Engineering.
Build AI Agent and Chat Capabilities – Develop AI-powered assistants using cutting-edge technologies and tooling that help our customers run their small businesses
Deploy & Scale AI Features – Build infrastructure and pipelines to support real-time AI interactions in a production environment
Experiment & Iterate – Prototype new AI applications, evaluate their performance, and continuously refine them based on user feedback
Partner with engineering and product leaders – Contribute strategically and play a key role in the product development process
5+ years of experience in AI, ML, or NLP-related engineering roles
Proficiency in Python, with preferred experience in Django, React, and PostgreSQL
Real-world experience with Retrieval Augmented Generation (RAG) and similar practices, including vector embeddings and vector databases
Hands-on experience with OpenAI and Anthropic APIs
Familiarity with LLMs and NLP techniques, including prompt engineering, fine-tuning, and evaluation
Experience with coded agentic frameworks such as Pydantic AI, LangChain/LangGraph, or similar
Experience with end-to-end MLOps practices: monitoring, deployment, and evaluation
Experience deploying AI-powered applications in production environments (e.g., cloud-based APIs, real-time processing)
Experience working on an empowered team with Product and Design as equal counterparts
Experience in an Agile Scrum environment
Sharp problem-solving instincts, especially in fast-moving, ambiguous situations
Confidence to make decisions with best-available rather than perfect information
A drive to understand why your systems behave the way they do, not just that they work, but how
Excellent written and verbal communication skills
A team-first mentality and a love of learning
Low ego, high energy
🙌 What we offer
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fuele
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
About the Role
We're hiring a Senior RevOps Systems Manager to join our Revenue Operations team here in NYC. This is an opportunity to serve as the connective tissue between Sales, Marketing, and Customer Success, and to have significant impact on how our go to market motion runs.
You'll own our GTM tech stack: the tools, processes, and integrations that power our go to market motion, and bring the experience and instincts to evolve it as we scale.
This is a high ownership role for someone who doesn't need to be handed a playbook. You'll come in with opinions, build the right systems, and hold yourself accountable for outcomes, not just outputs.
⚡ What you'll do
HubSpot Administration & Platform Ownership
Serve as the senior HubSpot administrator and work with cross functional stakeholders to determine business need and structure for new hubs (e.g Service Hub)
Own platform architecture: pipelines, lifecycle stages, workflows, custom properties, permissions, and reporting infrastructure
Set the standard for how the platform is configured, documented, and maintained as the business grows
Tech Stack Ownership & Strategy
Own the GTM stack end to end, including integrations, data flows, and system health across tools
Lead tool evaluations with structured analysis and a clear recommendation, not just a feature comparison
Proactively identify gaps, redundancies, and opportunities before they become problems
Process Design & Insights
Partner with RevOps leadership and cross-functional stakeholders to turn business needs into scalable system solutions
Drive process improvements across the lead-to-revenue lifecycle
Troubleshooting & Cross-Functional Partnership
Be the team's primary troubleshooter: diagnose cross-system issues end to end and communicate clearly
Translate between technical complexity and business impact for stakeholders at all levels, turning business requirements into technical systems solutions
🎯 What we're looking for
5+ years in a systems administration or GTM operations role with demonstrated ownership across a full stack
Deep, admin-level HubSpot expertise; HubSpot certifications strongly preferred
Track record of building and improving GTM systems, not just maintaining them
Strong analytical instincts: you know what questions to ask of the data and how to surface what matters
Comfortable operating with autonomy; you figure things out, document what you find, and communicate proactively
Experience partnering across Sales, Marketing, and CX at a fast-moving company
What you bring
Sharp problem-solving instincts, especially in fast-moving, ambiguous situations
Confidence to make decisions with best-available rather than perfect information
A drive to understand why your systems behave the way they do, not just that they work, but how
Excellent written and verbal communication skills
A team-first mentality and a love of learning
Low ego, high energy
🙌 What we offer
Competitive Compensation ($140K-$160K base) and meaningful equity
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats, plus a stocked kitchen to keep you fueled
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
We’re building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team of 80+ rockstars with plans to expand more in 2025. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs.
We're YC-backed and well funded with several years of runway, and we’ve experienced rapid growth in the past year. We're in a phenomenal position to scale—with the financial foundation, product-market fit, and momentum to go big. You’ll be joining at an inflection point—where the groundwork is laid and the path to massive impact is clear.
We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
We're hiring a Staff Analytics Engineer to take ownership of how data is modeled, organized, and scaled at Topline Pro. You'll be responsible for building the data assets that sit at the core of our business—turning information from systems like Stripe, Twilio, Dialpad, Salesloft, HubSpot, and others into clean, trustworthy data models. Your work will give teams across the company confidence in the numbers and the ability to make better, faster decisions.
This is a senior, hands-on role at the intersection of engineering, analytics, and business strategy. You'll shape the way data flows through the company and ensure we have the right foundation to measure performance, experiment, and grow.
What you’ll do
Own the centralized data assets that serve as the source of truth for the company's most important operational questions, including their governance and quality guarantees.
Design scalable data architectures and well-modeled dbt/Snowflake layers that stay performant across SaaS-scale datasets.
Model Stripe data with precision — payments, subscriptions, revenue, and related financial flows.
Codify and democratize standards for SQL optimization, query reusability, documentation, testing, monitoring, and code review, driving consistency and efficiency across the team.
Lead the technical execution of high-complexity BI and analytics projects in Hex, from design through production.
Partner with engineering, product, operations, and GTM teams to understand their needs and translate them into high-impact data solutions.
![\":dart:\"](\"https://a.slack-edge.com/production-standard-emoji-assets/16.0/apple-medium/1f3af@2x.png\")
What we’re looking for
8+ years in analytics engineering, data engineering, or a closely related IC role, with recent depth in modeling for consumption — not just pipeline delivery.
Fluency in SaaS business metrics (MRR, retention, churn, cohorts, expansion) and the modeling decisions behind them.
Extensive Snowflake and dbt experience: incremental strategies, testing, macros, semi-structured data, and an eye on warehouse performance and cost.
Advanced SQL, including the judgment to spot where a model will silently produce wrong numbers rather than fail loudly.
Deep fluency in subscription billing and payments data: invoices, proration, refunds, and revenue recognition Finance can close the books on, applied both to company revenue and to how our payments product is performing.
Track record owning centralized fact and dimension layers the whole company depends on.
Ability to turn ambiguous business questions into durable models, and to raise the bar around you through code review, documentation, and standards.
A failure-modes instinct — anticipates what breaks before shipping, and designs for maintainability over cleverness.
Bonus points if you…
Have used Python for ingestion work — Snowpark, custom connectors, or Fivetran
Have experience with Heap or similar product analytics tools
Are familiar with RevOps and CX data stacks (HubSpot, Salesloft, Twilio, Dialpad)
Bring previous startup or high-growth SaaS experience, ideally SMB or product-led
At Topline Pro, we’re not just hiring for skills — we’re hiring people who embody our core values in how they work, collaborate, and build. Here’s what that looks like in this role:
No Bullsh*t: You value clarity, directness, and real impact. You speak plainly, cut through complexity, and focus on what matters. You don’t posture — you solve. Your work and communication are honest, transparent, and rooted in what’s best for the team and our customers.
Think Big, Learn Fast: You’re energized by ambitious goals and unafraid to tackle messy, ambiguous problems. You take an iterative approach — testing, learning, and improving quickly. You value momentum over perfection and believe that learning happens fastest through building and doing.
One Team, One Dream: You win by working together. You collaborate with empathy, celebrate shared wins, and show up for your teammates — especially when things get hard. You believe trust, respect, and shared ownership are the foundation of great teams.
Empower Every Voice: You seek input from others and value different perspectives — especially when building systems that serve multiple teams. You communicate clearly, listen actively, and make it easy for others to contribute. You care about outcomes that serve everyone, not just your lane.
Be an Owner: You take responsibility for outcomes, not just tasks. You act in the company’s best interest — driving meaningful results, moving with urgency, and treating every dollar and decision like it’s your own. You don’t wait for permission; you see problems and take action.
BOOM!: You take pride in doing great work and lift others up when they do the same. You believe celebration fuels momentum. Whether it’s a major launch or a quick win
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
Monthly stipend for mental and physical health
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fuele
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
We don't think a sales job should just teach you how to hit a number. It should teach you how to become great at sales. That's what this role is built to do.
As a BDR at Topline Pro, you'll join a team designed around learning, coaching, competition, and growth. You'll learn how to prospect, run discovery, demo our product, manage a pipeline, negotiate, and close business. More importantly, you'll learn how to take feedback, diagnose where you're getting stuck, and continuously get better at your craft.
You don't need years of sales experience to be successful here. We're much more interested in how you learn, how hard you're willing to work at something, how you respond when things don't go your way, and how much ownership you take over your own development.
In return, we're going to invest heavily in you.
You'll get regular coaching, role plays, call reviews, structured training, and a manager whose job isn't just to inspect your number, but to help you become a better seller. As you prove you're ready for more, you'll have opportunities to take on more responsibility and continue growing your career at Topline Pro.
Growth here isn't about waiting your turn. It's about showing you're ready.
This is a high-energy, high-expectation sales environment. You'll be in our Williamsburg office five days a week, surrounded by people who want to get better and want the people around them to get better too. Our office is dog-friendly and in the historic Domino Sugar Refinery at Domino Park.
You'll:
Prospect home service business owners through high-volume calling, email, and other outreach.
Learn how to run great discovery conversations and understand what actually matters to a small business owner.
Demo Topline Pro and connect our product to the problems you're hearing.
Manage your own pipeline and learn how to move opportunities from first conversation through close.
Participate regularly in coaching, role plays, call reviews, and team training.
Get direct feedback and be expected to put it into practice quickly.
Learn from your teammates, share what's working, and contribute to making the entire team better.
Use our CRM and sales tools consistently to manage follow-ups, prioritize opportunities, and stay organized.
Learn how to use technology and AI to work smarter and become a more effective seller.
Own your results. We'll give you coaching, tools, support, and opportunity, but what you do with them is up to you.
We're less concerned with whether you've sold SaaS before and more interested in the person you're becoming. You'll probably love this environment if:
You want to get really good at something. You're not just looking for your next job. You want to build skills and a career.
You're coachable. You don't just listen to feedback. You try it, practice it, and come back better.
You're competitive with yourself. You care about winning, but you're especially motivated by seeing yourself improve.
You're resilient. Sales involves rejection. A bad call, bad day, or bad week doesn't change how you show up tomorrow.
You're curious. You ask questions, want to understand why something works, and aren't satisfied memorizing a script.
You work hard. There's no shortcut around the reps required to become great at sales.
You take ownership. When something isn't working, your first instinct is to figure out what you can do differently.
You're a great teammate. We compete, but not at each other's expense. We share what's working, help each other improve, and celebrate when someone else wins.
You're comfortable with change. We're a fast-growing company and we're constantly learning. Processes, messaging, and priorities will evolve as we get better.
You communicate well. You can build trust with small business owners and communicate in a way that's clear, professional, and human.
Previous sales experience is helpful, but it isn't required. We're looking for people with the raw ingredients to become great sellers and the willingness to put in the work to get there.
We want ambitious people.
This role is meant to build the foundation for a career in sales, and we want Topline Pro to be a place where you can keep building that career.
As you demonstrate mastery of the role, you'll have opportunities to take on greater responsibility, work more complex opportunities, and continue progressing as a seller.
We don't believe career growth should happen simply because you've been here long enough. Opportunity is earned by showing you're ready for it.
If you're looking for a comfortable job where you can blend into the middle of the pack, this probably won't be the right environment.
If you're looking for a place that will challenge you, coach you, invest in you, and give you the opportunity to grow faster than you thought possible, we'd love to meet you.
Our interview process is designed to get to know you beyond your resume and give you a chance to get to know us too. We'll be looking for the same qualities throughout the process that we value once you're here: curiosity, coachability, resilience, ownership, communication, and a genuine desire to grow.
Recruiter Screen
Sales Manager Screen
Roleplay
Leadership Screen
$55k base salary with uncapped commissions ($100k+ OTE) + equity package
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
A highly collaborative, in-person environment in Williamsburg, Brooklyn
Regular coaching, training, and development designed to help you accelerate your sales career
The opportunity to take on meaningful responsibility as we scale a product that can change the way home service businesses grow
No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn’t go as planned.
One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.
Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.
Boom!: We take time to celebrate each other’s achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a “Boom!”
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
We’re searching for an ambitious Sr. Product Manager to join the tech team in our Boston or New York office to lead a core, agentic product. This person will report directly to the CPO, Erik Ornitz, and own the roadmap + buildout of this product to drive outsized customer and business impact. This is your chance to join a company that’s not only growing fast, but reshaping an entire industry.
⚡ What you'll do
In this role, you will:
Lead product for a dedicated, world class product, design, and engineering pod to build high-impact features that our users love
Discover, plan, and own the roadmap for Topline Pro agentic marketing products to empower our pros to grow their businesses faster than ever before
Successfully ship new features and drive adoption in collaboration with colleagues in sales, marketing, and customer success
Deeply understand our customers through continuous user research and collaboration across the business
Effectively communicate and document progress + learnings across the organization
Report directly to the Chief Product Officer and work with leadership to define product strategy
🎯 What we’re looking for
Experience: Minimum of 4 years of full-time industry experience in product management, with a strong understanding of user-centric, agile development practices. Experience building AI-powered products is a plus.
User-centric: Passionate about creating great user experiences and products our customers love
Ambitious: Desire to invent new features that change the game for our customers and deliver incredible business impact
Data-driven: Dedicated to tracking and measuring performance, using analytics to uncover deep insights, and deploying hypothesis-driven experiments when applicable
Resourceful: Willing to get scrappy to validate concepts and deliver results in an early stage environment
Clear communicator: Ability to articulate priorities and keep alignment across the organization amidst a hypergrowth environment
🙌 What we offer
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fuele
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
We’re searching for an ambitious Sr. Product Manager to join the tech team in our Boston or New York office to lead a core, agentic product. This person will report directly to the CPO, Erik Ornitz, and own the roadmap + buildout of this product to drive outsized customer and business impact. This is your chance to join a company that’s not only growing fast, but reshaping an entire industry.
⚡ What you'll do
In this role, you will:
Lead product for a dedicated, world class product, design, and engineering pod to build high-impact features that our users love
Discover, plan, and own the roadmap for Topline Pro agentic marketing products to empower our pros to grow their businesses faster than ever before
Successfully ship new features and drive adoption in collaboration with colleagues in sales, marketing, and customer success
Deeply understand our customers through continuous user research and collaboration across the business
Effectively communicate and document progress + learnings across the organization
Report directly to the Chief Product Officer and work with leadership to define product strategy
🎯 What we’re looking for
Experience: Minimum of 4 years of full-time industry experience in product management, with a strong understanding of user-centric, agile development practices. Experience building AI-powered products is a plus.
User-centric: Passionate about creating great user experiences and products our customers love
Ambitious: Desire to invent new features that change the game for our customers and deliver incredible business impact
Data-driven: Dedicated to tracking and measuring performance, using analytics to uncover deep insights, and deploying hypothesis-driven experiments when applicable
Resourceful: Willing to get scrappy to validate concepts and deliver results in an early stage environment
Clear communicator: Ability to articulate priorities and keep alignment across the organization amidst a hypergrowth environment
🙌 What we offer
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fuele
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
We don't think a sales job should just teach you how to hit a number. It should teach you how to become great at sales. That's what this role is built to do.
As a BDR at Topline Pro, you'll join a team designed around learning, coaching, competition, and growth. You'll learn how to prospect, run discovery, demo our product, manage a pipeline, negotiate, and close business. More importantly, you'll learn how to take feedback, diagnose where you're getting stuck, and continuously get better at your craft.
You don't need years of sales experience to be successful here. We're much more interested in how you learn, how hard you're willing to work at something, how you respond when things don't go your way, and how much ownership you take over your own development.
In return, we're going to invest heavily in you.
You'll get regular coaching, role plays, call reviews, structured training, and a manager whose job isn't just to inspect your number, but to help you become a better seller. As you prove you're ready for more, you'll have opportunities to take on more responsibility and continue growing your career at Topline Pro.
Growth here isn't about waiting your turn. It's about showing you're ready.
This is a high-energy, high-expectation sales environment. You'll be in our new downtown Nashville, TN office five days a week, surrounded by people who want to get better and want the people around them to get better too. Your first 2 weeks will be hands-on training in our Brooklyn, NY headquarters!
In this role, you'll:
Prospect home service business owners through high-volume calling, email, and other outreach.
Learn how to run great discovery conversations and understand what actually matters to a small business owner.
Demo Topline Pro and connect our product to the problems you're hearing.
Manage your own pipeline and learn how to move opportunities from first conversation through close.
Participate regularly in coaching, role plays, call reviews, and team training.
Get direct feedback and be expected to put it into practice quickly.
Learn from your teammates, share what's working, and contribute to making the entire team better.
Use our CRM and sales tools consistently to manage follow-ups, prioritize opportunities, and stay organized.
Learn how to use technology and AI to work smarter and become a more effective seller.
Own your results. We'll give you coaching, tools, support, and opportunity, but what you do with them is up to you.
We're less concerned with whether you've sold SaaS before and more interested in the person you're becoming. You'll probably love this environment if:
You want to get really good at something. You're not just looking for your next job. You want to build skills and a career.
You're coachable. You don't just listen to feedback. You try it, practice it, and come back better.
You're competitive with yourself. You care about winning, but you're especially motivated by seeing yourself improve.
You're resilient. Sales involves rejection. A bad call, bad day, or bad week doesn't change how you show up tomorrow.
You're curious. You ask questions, want to understand why something works, and aren't satisfied memorizing a script.
You work hard. There's no shortcut around the reps required to become great at sales.
You take ownership. When something isn't working, your first instinct is to figure out what you can do differently.
You're a great teammate. We compete, but not at each other's expense. We share what's working, help each other improve, and celebrate when someone else wins.
You're comfortable with change. We're a fast-growing company and we're constantly learning. Processes, messaging, and priorities will evolve as we get better.
You communicate well. You can build trust with small business owners and communicate in a way that's clear, professional, and human.
Previous sales experience is helpful, but it isn't required. We're looking for people with the raw ingredients to become great sellers and the willingness to put in the work to get there.
We want ambitious people. This role is meant to build the foundation for a career in sales, and we want Topline Pro to be a place where you can keep building that career.
As you demonstrate mastery of the role, you'll have opportunities to take on greater responsibility, work more complex opportunities, and continue progressing as a seller.
We don't believe career growth should happen simply because you've been here long enough. Opportunity is earned by showing you're ready for it.
If you're looking for a comfortable job where you can blend into the middle of the pack, this probably won't be the right environment.
If you're looking for a place that will challenge you, coach you, invest in you, and give you the opportunity to grow faster than you thought possible, we'd love to meet you.
Our interview process is designed to get to know you beyond your resume and give you a chance to get to know us too. We'll be looking for the same qualities throughout the process that we value once you're here: curiosity, coachability, resilience, ownership, communication, and a genuine desire to grow.
Recruiter Screen
Sales Manager Screen
Roleplay
Leadership Screen
$50k base salary with uncapped commissions (OTE=$85K+) + equity package
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
A highly collaborative, in-person environment in downtown Nashville, Tennessee
Regular coaching, training, and development designed to help you accelerate your sales career
The opportunity to take on meaningful responsibility as we scale a product that can change the way home service businesses grow
No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn’t go as planned.
One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.
Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.
Boom!: We take time to celebrate each other’s achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a “Boom!”
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
As a Business Development Representative (BDR) at Topline Pro, you’ll join an early-career sales cohort responsible for owning the full sales cycle — from prospecting and discovery to demos and closing. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support. You’ll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence. Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. You’ll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do.
Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline.
Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support.
Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM.
Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills.
Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture.
Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners.
Excited to build a career in sales and eager to own the full cycle from prospecting through close.
Open to feedback, quick to apply it, and able to show clear progress over time.
Comfortable learning new tools and able to share examples of using technology (including AI) to work smarter.
Skilled verbal and written communicator, excited to connect with home service pros in a professional and approachable way
Organized and consistent in keeping your pipeline up to date, managing follow-ups, and balancing multiple conversations at once.
Thrives in high-volume outreach, staying persistent and upbeat throughout.
Collaborative and team-oriented, contributing to a positive culture and celebrating shared wins.
Quick to learn, open to feedback, and eager to grow into a confident full-cycle seller.
Comfortable in a fast-paced, evolving environment where processes are still being refined.
Proactive and resourceful — you take initiative, ask questions, and figure things out when challenges arise.
Collaborative and supportive, contributing to a positive team culture and celebrating shared wins.
Resilient and motivated by impact, showing persistence and energy even when the work is demanding.
Personable and professional, bringing positivity and authenticity to conversations with small business owners, and motivated by the desire to build a long-term career in sales.
Willing and excited to work 5 days a week in our Williamsburg, Brooklyn office!
Recruiter Screen
Sales Team Screen
Onsite
$55k base salary with uncapped commissions ($100k+ OTE) + equity package
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn’t go as planned.
One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.
Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.
Boom!: We take time to celebrate each other’s achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a “Boom!”
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.