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As a Business Development Representative (BDR) at Topline Pro, youāll join an early-career sales cohort responsible for owning the full sales cycle ā from prospecting and discovery to demos and closing. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support. Youāll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence. Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. Youāll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do.
Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline.
Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support.
Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM.
Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills.
Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture.
Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners.
Excited to build a career in sales and eager to own the full cycle from prospecting through close.
Open to feedback, quick to apply it, and able to show clear progress over time.
Comfortable learning new tools and able to share examples of using technology (including AI) to work smarter.
Skilled verbal and written communicator, excited to connect with home service pros in a professional and approachable way
Organized and consistent in keeping your pipeline up to date, managing follow-ups, and balancing multiple conversations at once.
Thrives in high-volume outreach, staying persistent and upbeat throughout.
Collaborative and team-oriented, contributing to a positive culture and celebrating shared wins.
Quick to learn, open to feedback, and eager to grow into a confident full-cycle seller.
Comfortable in a fast-paced, evolving environment where processes are still being refined.
Proactive and resourceful ā you take initiative, ask questions, and figure things out when challenges arise.
Collaborative and supportive, contributing to a positive team culture and celebrating shared wins.
Resilient and motivated by impact, showing persistence and energy even when the work is demanding.
Personable and professional, bringing positivity and authenticity to conversations with small business owners, and motivated by the desire to build a long-term career in sales.
Willing and excited to work 5 days a week in our Williamsburg, Brooklyn office!
Recruiter Screen
Sales Team Screen
Onsite
$55k base salary with uncapped commissions ($100k+ OTE) + equity package
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
No Bullsh*t: We create meaningful results for our customers and drive growth for our teamāensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growthāeven when it doesnāt go as planned.
One Team, One Dream: We tackle challenges together with creativity, and an open mindāalways seeking solutions and embracing fresh ideas to win as a team.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respectābecause great ideas come from everywhere.
Be an Owner: We take responsibility for outcomes, act in the companyās best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.
Boom!: We take time to celebrate each otherās achievements, big and smallāat work and in lifeābecause shared success fuels lasting momentum. And we end all team meetings in a āBoom!ā
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
We're looking for a Field Marketing & Events Specialist who understands that the best in-person programs do three things at once: close pipeline, build a brand people talk about, and create relationships that last well beyond the event itself.
This role is split equally across revenue, brand, and community. You're not just driving leads at trade shows - you're also the person who designs the customer happy hour that makes a Pro feel like they're part of something, executes the brand activation that gets shared on social, and builds the word-of-mouth flywheel that keeps Topline Pro top of mind in a tight-knit industry.
In the home service space, trust is the pitch that works. Contractors talk to each other. Our customers are vocal when they love something, and theyāre proud of the businesses theyāve built. Your job is to create the moments that give them something to talk about, and make sure Topline Pro is at the center of it.
The ideal candidate has lived on both sides of the table: you've worked in a customer-facing or sales role and understand what it takes to drive a business outcome, and you've also been the person designing the experience that makes meaningful connections happen. That combination is rare and exactly what we need.
You'll report to Maddy Sickinger, Head of Marketing, and work closely with the Sales team to align on pipeline goals and GTM strategy. This role is a specialist-level position with a clear path to grow into a manager role as the events function scales.
Revenue
Hit a quarterly pipeline target. Events at Topline Pro are a growth channel. You'll own pipeline contribution from field and event marketing with defined targets per initiative, lead volume goals, and conversion tracking.
Own the full trade show program - strategic selection, sponsorship negotiation, booth design and build, staffing, on-site execution, and post-show follow-up sequences that actually convert.
Build and run integrated event campaigns with pre-event outreach (email, SMS, social), on-site activation, and post-event sequences that keep leads warm and moving.
Brand, Awareness & Experiential
Dream up and execute bold brand moments. We're not looking for someone who plays it safe. Think wrapped trucks pulling into trade show parking lots, unexpected activations that stop a contractor mid-stride, and experiences that get photographed and shared without asking. If it makes people say \"that was Topline Pro,\" you're doing it right.
Own experiential marketing as a growth lever. You'll conceive, pitch, and execute creative campaigns that go beyond the booth - guerrilla moments, field stunts, branded experiences in places our customers actually are (job sites, supply houses, industry events, local markets).
Create pre-show strategy docs and briefing materials so every rep and booth staffer shows up knowing the story we're telling, the audience we're talking to, and the impression we're leaving.
Build the plan to capture and extend event content - photos, testimonials, social moments, and stories that keep the activation alive long after it ends.
Relationship Building & Word of Mouth
Build and own the customer events strategy. Design experiences that bring Topline Pro customers together in person- regional meetups, customer dinners, appreciation events- and make them feel like they're part of something worth talking about.
Identify and activate customer champions. Work with the customers who love us most to get them in rooms, on stages, and sharing their stories with other pros in their networks.
Plan and execute co-branded events with strategic partners to extend reach, deepen relationships, and tap into communities we want to be part of.
Build the WOM flywheel. Home services is a referral-driven industry. You'll design the in-person experiences that give our customers something worth sharing and make Topline Pro the name they mention when another pro asks who they use.
Operations
Lead logistics end-to-end- vendor coordination, travel, merch, giveaways, shipping, staffing plans, and on-site execution across all program types.
Maintain documentation in Notion so that at any point, anyone on the team can answer \"what did that show cost?\" or \"who worked the booth on Day 2?\" without asking you.
Own the retro and reporting loop. After every initiative, synthesize learnings, report results against targets, and use data to sharpen strategy.
Manage event budgets tightly, tracking actuals vs. projections and consistently delivering strong ROI.
4+ years of experience in B2B SaaS, with meaningful time across field/event marketing, sales, account management, or customer success- ideally a mix. We care more about your relationship with pipeline and customers than a specific title.
Proven experience driving measurable outcomes through events - you can speak to pipeline generated, brand moments that landed, customer relationships deepened, and ROI delivered. Not just events run.
Sales or customer-facing background. You've owned a book of business or worked in a revenue-generating role. You understand what it feels like to own a number and you bring that accountability into how you design experiences.
Experience with diverse event formats. Trade shows, flagship conferences, executive roundtables, customer community gatherings, brand activations, and co-branded field events. You know which format serves which goal.
A genuine relationship-first instinct. You know how to identify the right customers, earn their participation, and design experiences that make them feel like insiders- not just attendees. You think about WOM as a strategy, not a side effect.
A creative eye and a bias toward bold. You care about the impression Topline Pro leaves- not just in a room, but in a parking lot, on a job site, on someone's Instagram story. You pitch ideas that make people stop, and you have the follow-through to execute them.
Strong cross-functional instincts. You've worked alongside Sales, CS, and Marketing and know how to align event strategy to what the business actually needs.
Project management rigor. You can run multiple programs simultaneously, keep stakeholders informed without being asked, and never let a deadline fall through.
Budget management experience with the ability to make smart trade-offs and deliver strong ROI.
Ability to travel for event execution - estimated 15ā20% travel.
You get energy from a packed trade show floor and feel just as at home hosting an intimate customer dinner. You know the difference between an event that drives leads and one that drives loyalty, and you know when you need both.
You think about word of mouth as a strategy. You design experiences with the question \"what will they tell their peers about this?\" baked in from the start.
You've been in a revenue-generating role before and you bring that accountability into everything. You think: what did this create, and what's the next step?
You believe the value of an event isn't the event. It's everything before and after. Pre-event outreach and post-event follow-up are part of your design process, not afterthoughts.
You're a logistics wizard and a creative thinker in the same body. Run-of-show and brand activation concept, same afternoon.
You build relationships that actually matter. You earn trust with customers, turn them into champions, and make them want to tell other pros about what Topline Pro did for their business.
You come up with ideas that make other people say \"wait, we could actually do that?\" and then you go do it. You're drawn to the unexpected activation, the bold brand moment, the thing that gets photographed because nobody saw it coming.
You communicate proactively and completely. When you need a decision, you show up with context and a recommendation.
You want to be known in the home services community - not just present at the events.
You're energized by speed and ambiguity. Writing the playbook as you run it sounds exciting, not stressful.
You're excited to be in our Williamsburg, Brooklyn office most of the time, with travel when itās needed.
Stage 1 (Recruiter Screen): A focused 30-minute audio conversation to explore your background, discuss what you're looking for, and understand mutual fit.
Stage 2 (Hiring Manager Conversation): A 45-minute video deep-dive with Maddy Sickinger, Head of Marketing, on your approach to field marketing, how you think about brand and community building, and your experience bringing events programs to life.
Stage 3 (Onsite): A 2-hour on-site block including an Event Strategy Case Study presentation to a cross-functional panel (Marketing, Sales, and Ops), plus two 1:1s with teammates you'd work closely with.
Stage 4 (Cofounder Conversation): A 30-minute conversation with Nick Ornitz, Co-Founder and CEO, about Topline Pro's vision and how field marketing plays into it.
Competitive Compensation š°: $75-90K base salary plus bonus (OTE $100-110K) plus equity in a company with strong product-market fit and real momentum. This is a revenue-accountable role- you'll own targets and be recognized when you hit them.
Full Benefits š”: Medical, dental, and vision coverage. 401(k) plan (non-matching). Company-paid Wellhub membership for fitness and wellness.
Work-Life Balance š“: Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year.
Workspace + Perks ā: Computer and workspace enhancements. Dinner covered via Uber Eats on late nights, plus a stocked kitchen daily.
Real Impact ā”: You'll be shaping how an entire industry of home service pros discovers and experiences Topline Pro- in person, at scale, with a brand that's just getting started.\t\t\t\t\t\t\t\t
No Bullsh*t: We create meaningful results for our customers and drive growth for our team, ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth, even when it doesn't go as planned.
One Team, One Dream: We tackle challenges together with creativity and an open mind, always seeking solutions and embracing fresh ideas to win as a team.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect, because great ideas come from everywhere.
Be an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.
Boom!: We take time to celebrate each other's achievements, big and small, at work and in life, because shared success fuels lasting momentum. And we end all team meetings in a \"Boom!\"
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
We're hiring a Senior AI Engineer to join the team here in Boston. This is an opportunity to have a significant impact on the product. Come help us scale to the next level!
You will have the opportunity to make a huge impact on a small yet growing team and culture. In this role, you will work directly on a cross-functional engineering team, reporting to the VP of Engineering.
Build AI Agent and Chat Capabilities ā Develop AI-powered assistants using cutting-edge technologies and tooling that help our customers run their small businesses
Deploy & Scale AI Features ā Build infrastructure and pipelines to support real-time AI interactions in a production environment
Experiment & Iterate ā Prototype new AI applications, evaluate their performance, and continuously refine them based on user feedback
Partner with engineering and product leaders ā Contribute strategically and play a key role in the product development process
5+ years of experience in AI, ML, or NLP-related engineering roles
Proficiency in Python, with preferred experience in Django, React, and PostgreSQL
Real-world experience with Retrieval Augmented Generation (RAG) and similar practices, including vector embeddings and vector databases
Hands-on experience with OpenAI and Anthropic APIs
Familiarity with LLMs and NLP techniques, including prompt engineering, fine-tuning, and evaluation
Experience with coded agentic frameworks such as Pydantic AI, LangChain/LangGraph, or similar
Experience with end-to-end MLOps practices: monitoring, deployment, and evaluation
Experience deploying AI-powered applications in production environments (e.g., cloud-based APIs, real-time processing)
Experience working on an empowered team with Product and Design as equal counterparts
Experience in an Agile Scrum environment
Sharp problem-solving instincts, especially in fast-moving, ambiguous situations
Confidence to make decisions with best-available rather than perfect information
A drive to understand why your systems behave the way they do, not just that they work, but how
Excellent written and verbal communication skills
A team-first mentality and a love of learning
Low ego, high energy
š What we offer
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fuele
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
As a Business Development Representative (BDR) at Topline Pro, youāll join an early-career sales cohort responsible for owning the full sales cycle ā from prospecting and discovery to demos and closing. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support. Youāll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence. Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. Youāll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do.
This role begins on August 3rd, 5 days a week in our Brooklyn, NY (Domino Sugar Factory) office.
Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline.
Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support.
Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM.
Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills.
Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture.
Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners.
Excited to build a career in sales and eager to own the full cycle from prospecting through close.
Open to feedback, quick to apply it, and able to show clear progress over time.
Comfortable learning new tools and able to share examples of using technology (including AI) to work smarter.
Skilled verbal and written communicator, excited to connect with home service pros in a professional and approachable way
Organized and consistent in keeping your pipeline up to date, managing follow-ups, and balancing multiple conversations at once.
Thrives in high-volume outreach, staying persistent and upbeat throughout.
Collaborative and team-oriented, contributing to a positive culture and celebrating shared wins.
Quick to learn, open to feedback, and eager to grow into a confident full-cycle seller.
Comfortable in a fast-paced, evolving environment where processes are still being refined.
Proactive and resourceful ā you take initiative, ask questions, and figure things out when challenges arise.
Collaborative and supportive, contributing to a positive team culture and celebrating shared wins.
Resilient and motivated by impact, showing persistence and energy even when the work is demanding.
Personable and professional, bringing positivity and authenticity to conversations with small business owners, and motivated by the desire to build a long-term career in sales.
Willing and excited to work 5 days a week in our Williamsburg, Brooklyn office!
Recruiter Screen
Sales Team Screen
Onsite
Final Round
$55k base salary with uncapped commissions ($100k+ OTE) + equity package
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
No Bullsh*t: We create meaningful results for our customers and drive growth for our teamāensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growthāeven when it doesnāt go as planned.
One Team, One Dream: We tackle challenges together with creativity, and an open mindāalways seeking solutions and embracing fresh ideas to win as a team.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respectābecause great ideas come from everywhere.
Be an Owner: We take responsibility for outcomes, act in the companyās best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.
Boom!: We take time to celebrate each otherās achievements, big and smallāat work and in lifeābecause shared success fuels lasting momentum. And we end all team meetings in a āBoom!ā
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
About the Role
We're hiring a Senior RevOps Systems Manager to join our Revenue Operations team here in NYC. This is an opportunity to serve as the connective tissue between Sales, Marketing, and Customer Success, and to have significant impact on how our go to market motion runs.
You'll own our GTM tech stack: the tools, processes, and integrations that power our go to market motion, and bring the experience and instincts to evolve it as we scale.
This is a high ownership role for someone who doesn't need to be handed a playbook. You'll come in with opinions, build the right systems, and hold yourself accountable for outcomes, not just outputs.
ā” What you'll do
HubSpot Administration & Platform Ownership
Serve as the senior HubSpot administrator and work with cross functional stakeholders to determine business need and structure for new hubs (e.g Service Hub)
Own platform architecture: pipelines, lifecycle stages, workflows, custom properties, permissions, and reporting infrastructure
Set the standard for how the platform is configured, documented, and maintained as the business grows
Tech Stack Ownership & Strategy
Own the GTM stack end to end, including integrations, data flows, and system health across tools
Lead tool evaluations with structured analysis and a clear recommendation, not just a feature comparison
Proactively identify gaps, redundancies, and opportunities before they become problems
Process Design & Insights
Partner with RevOps leadership and cross-functional stakeholders to turn business needs into scalable system solutions
Drive process improvements across the lead-to-revenue lifecycle
Troubleshooting & Cross-Functional Partnership
Be the team's primary troubleshooter: diagnose cross-system issues end to end and communicate clearly
Translate between technical complexity and business impact for stakeholders at all levels, turning business requirements into technical systems solutions
šÆ What we're looking for
5+ years in a systems administration or GTM operations role with demonstrated ownership across a full stack
Deep, admin-level HubSpot expertise; HubSpot certifications strongly preferred
Track record of building and improving GTM systems, not just maintaining them
Strong analytical instincts: you know what questions to ask of the data and how to surface what matters
Comfortable operating with autonomy; you figure things out, document what you find, and communicate proactively
Experience partnering across Sales, Marketing, and CX at a fast-moving company
What you bring
Sharp problem-solving instincts, especially in fast-moving, ambiguous situations
Confidence to make decisions with best-available rather than perfect information
A drive to understand why your systems behave the way they do, not just that they work, but how
Excellent written and verbal communication skills
A team-first mentality and a love of learning
Low ego, high energy
š What we offer
Competitive Compensation ($140K-$160K base) and meaningful equity
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats, plus a stocked kitchen to keep you fueled
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
Weāre building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team of 80+ rockstars with plans to expand more in 2025. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs.
We're YC-backed and well funded with several years of runway, and weāve experienced rapid growth in the past year. We're in a phenomenal position to scaleāwith the financial foundation, product-market fit, and momentum to go big. Youāll be joining at an inflection pointāwhere the groundwork is laid and the path to massive impact is clear.
We believe āgreat candidatesā do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
We're hiring a Staff Analytics Engineer to take ownership of how data is modeled, organized, and scaled at Topline Pro. You'll be responsible for building the data assets that sit at the core of our businessāturning information from systems like Stripe, Twilio, Dialpad, Salesloft, HubSpot, and others into clean, trustworthy data models. Your work will give teams across the company confidence in the numbers and the ability to make better, faster decisions.
This is a senior, hands-on role at the intersection of engineering, analytics, and business strategy. You'll shape the way data flows through the company and ensure we have the right foundation to measure performance, experiment, and grow.
What youāll do
Own the centralized data assets that serve as the source of truth for the company's most important operational questions, including their governance and quality guarantees.
Design scalable data architectures and well-modeled dbt/Snowflake layers that stay performant across SaaS-scale datasets.
Model Stripe data with precision ā payments, subscriptions, revenue, and related financial flows.
Codify and democratize standards for SQL optimization, query reusability, documentation, testing, monitoring, and code review, driving consistency and efficiency across the team.
Lead the technical execution of high-complexity BI and analytics projects in Hex, from design through production.
Partner with engineering, product, operations, and GTM teams to understand their needs and translate them into high-impact data solutions.
![\":dart:\"](\"https://a.slack-edge.com/production-standard-emoji-assets/16.0/apple-medium/1f3af@2x.png\")
What weāre looking for
8+ years in analytics engineering, data engineering, or a closely related IC role, with recent depth in modeling for consumption ā not just pipeline delivery.
Fluency in SaaS business metrics (MRR, retention, churn, cohorts, expansion) and the modeling decisions behind them.
Extensive Snowflake and dbt experience: incremental strategies, testing, macros, semi-structured data, and an eye on warehouse performance and cost.
Advanced SQL, including the judgment to spot where a model will silently produce wrong numbers rather than fail loudly.
Deep fluency in subscription billing and payments data: invoices, proration, refunds, and revenue recognition Finance can close the books on, applied both to company revenue and to how our payments product is performing.
Track record owning centralized fact and dimension layers the whole company depends on.
Ability to turn ambiguous business questions into durable models, and to raise the bar around you through code review, documentation, and standards.
A failure-modes instinct ā anticipates what breaks before shipping, and designs for maintainability over cleverness.
Bonus points if youā¦
Have used Python for ingestion work ā Snowpark, custom connectors, or Fivetran
Have experience with Heap or similar product analytics tools
Are familiar with RevOps and CX data stacks (HubSpot, Salesloft, Twilio, Dialpad)
Bring previous startup or high-growth SaaS experience, ideally SMB or product-led
At Topline Pro, weāre not just hiring for skills ā weāre hiring people who embody our core values in how they work, collaborate, and build. Hereās what that looks like in this role:
No Bullsh*t: You value clarity, directness, and real impact. You speak plainly, cut through complexity, and focus on what matters. You donāt posture ā you solve. Your work and communication are honest, transparent, and rooted in whatās best for the team and our customers.
Think Big, Learn Fast: Youāre energized by ambitious goals and unafraid to tackle messy, ambiguous problems. You take an iterative approach ā testing, learning, and improving quickly. You value momentum over perfection and believe that learning happens fastest through building and doing.
One Team, One Dream: You win by working together. You collaborate with empathy, celebrate shared wins, and show up for your teammates ā especially when things get hard. You believe trust, respect, and shared ownership are the foundation of great teams.
Empower Every Voice: You seek input from others and value different perspectives ā especially when building systems that serve multiple teams. You communicate clearly, listen actively, and make it easy for others to contribute. You care about outcomes that serve everyone, not just your lane.
Be an Owner: You take responsibility for outcomes, not just tasks. You act in the companyās best interest ā driving meaningful results, moving with urgency, and treating every dollar and decision like itās your own. You donāt wait for permission; you see problems and take action.
BOOM!: You take pride in doing great work and lift others up when they do the same. You believe celebration fuels momentum. Whether itās a major launch or a quick win
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
Monthly stipend for mental and physical health
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fuele
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
Fun-filled team that doesnāt take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
We don't think a sales job should just teach you how to hit a number. It should teach you how to become great at sales. That's what this role is built to do.
As a BDR at Topline Pro, you'll join a team designed around learning, coaching, competition, and growth. You'll learn how to prospect, run discovery, demo our product, manage a pipeline, negotiate, and close business. More importantly, you'll learn how to take feedback, diagnose where you're getting stuck, and continuously get better at your craft.
You don't need years of sales experience to be successful here. We're much more interested in how you learn, how hard you're willing to work at something, how you respond when things don't go your way, and how much ownership you take over your own development.
In return, we're going to invest heavily in you.
You'll get regular coaching, role plays, call reviews, structured training, and a manager whose job isn't just to inspect your number, but to help you become a better seller. As you prove you're ready for more, you'll have opportunities to take on more responsibility and continue growing your career at Topline Pro.
Growth here isn't about waiting your turn. It's about showing you're ready.
This is a high-energy, high-expectation sales environment. You'll be in our Williamsburg office five days a week, surrounded by people who want to get better and want the people around them to get better too. Our office is dog-friendly and in the historic Domino Sugar Refinery at Domino Park.
You'll:
Prospect home service business owners through high-volume calling, email, and other outreach.
Learn how to run great discovery conversations and understand what actually matters to a small business owner.
Demo Topline Pro and connect our product to the problems you're hearing.
Manage your own pipeline and learn how to move opportunities from first conversation through close.
Participate regularly in coaching, role plays, call reviews, and team training.
Get direct feedback and be expected to put it into practice quickly.
Learn from your teammates, share what's working, and contribute to making the entire team better.
Use our CRM and sales tools consistently to manage follow-ups, prioritize opportunities, and stay organized.
Learn how to use technology and AI to work smarter and become a more effective seller.
Own your results. We'll give you coaching, tools, support, and opportunity, but what you do with them is up to you.
We're less concerned with whether you've sold SaaS before and more interested in the person you're becoming. You'll probably love this environment if:
You want to get really good at something. You're not just looking for your next job. You want to build skills and a career.
You're coachable. You don't just listen to feedback. You try it, practice it, and come back better.
You're competitive with yourself. You care about winning, but you're especially motivated by seeing yourself improve.
You're resilient. Sales involves rejection. A bad call, bad day, or bad week doesn't change how you show up tomorrow.
You're curious. You ask questions, want to understand why something works, and aren't satisfied memorizing a script.
You work hard. There's no shortcut around the reps required to become great at sales.
You take ownership. When something isn't working, your first instinct is to figure out what you can do differently.
You're a great teammate. We compete, but not at each other's expense. We share what's working, help each other improve, and celebrate when someone else wins.
You're comfortable with change. We're a fast-growing company and we're constantly learning. Processes, messaging, and priorities will evolve as we get better.
You communicate well. You can build trust with small business owners and communicate in a way that's clear, professional, and human.
Previous sales experience is helpful, but it isn't required. We're looking for people with the raw ingredients to become great sellers and the willingness to put in the work to get there.
We want ambitious people.
This role is meant to build the foundation for a career in sales, and we want Topline Pro to be a place where you can keep building that career.
As you demonstrate mastery of the role, you'll have opportunities to take on greater responsibility, work more complex opportunities, and continue progressing as a seller.
We don't believe career growth should happen simply because you've been here long enough. Opportunity is earned by showing you're ready for it.
If you're looking for a comfortable job where you can blend into the middle of the pack, this probably won't be the right environment.
If you're looking for a place that will challenge you, coach you, invest in you, and give you the opportunity to grow faster than you thought possible, we'd love to meet you.
Our interview process is designed to get to know you beyond your resume and give you a chance to get to know us too. We'll be looking for the same qualities throughout the process that we value once you're here: curiosity, coachability, resilience, ownership, communication, and a genuine desire to grow.
Recruiter Screen
Sales Manager Screen
Roleplay
Leadership Screen
$55k base salary with uncapped commissions ($100k+ OTE) + equity package
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
A highly collaborative, in-person environment in Williamsburg, Brooklyn
Regular coaching, training, and development designed to help you accelerate your sales career
The opportunity to take on meaningful responsibility as we scale a product that can change the way home service businesses grow
No Bullsh*t: We create meaningful results for our customers and drive growth for our teamāensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growthāeven when it doesnāt go as planned.
One Team, One Dream: We tackle challenges together with creativity, and an open mindāalways seeking solutions and embracing fresh ideas to win as a team.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respectābecause great ideas come from everywhere.
Be an Owner: We take responsibility for outcomes, act in the companyās best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.
Boom!: We take time to celebrate each otherās achievements, big and smallāat work and in lifeābecause shared success fuels lasting momentum. And we end all team meetings in a āBoom!ā
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
Topline Pro is hiring a Recruiter to lead full-cycle recruiting across the org, spanning Engineering, Product, Design, Marketing, and Operations. This isn't a role with clean job descriptions and obvious talent pools. You'll be hiring for roles that are still taking shape, where the profile evolves as the hiring manager clarifies what they actually need, alongside more clearly-scoped searches in Tech and Ops.
We're looking for a true generalist, someone who has recruited across Marketing, Product, and Design before, and has also touched GTM and technical searches. You know how to flex your approach depending on the function, and you're not boxed into one type of search.
This role reports into the Head of People and partners closely with hiring managers across the org.
Own Full-Cycle Recruiting ā Source, engage, and close candidates across the org, including Engineering, Product, Design, Marketing, Customer Success and Operations, managing the full process from intake to offer.
Build Pipelines for Ambiguous Roles ā Partner with hiring managers to translate a rough, evolving need into a real candidate profile, then go find those people. Many of these roles won't have a clean precedent internally, you'll help define what \"right\" looks like as you go. Other searches will be more clearly scoped, you'll flex between both.
Drive Proactive Sourcing ā Build sourcing strategies that go beyond inbound applicants. Reach passive candidates directly, especially for roles where the market is thin or the profile is unconventional.
Partner with Hiring Managers ā Run regular intake and pipeline reviews, keep hiring managers accountable to the process, and push back when a search needs to be re-scoped.
Manage Candidate Experience ā Keep candidates warm, informed, and moving through a fast-paced process. Represent Topline Pro well in every interaction.
Report on Pipeline Health ā Track key metrics (time-to-fill, source of hire, funnel conversion) and flag bottlenecks early.
Must-haves:
3+ years of full-cycle recruiting experience, with at least 1+ years as an internal recruiter at a high-growth company
Strong, demonstrated sourcing skills. You should be comfortable building a pipeline from scratch, not just working inbound applicants
Proven experience recruiting for creative and product roles, specifically Marketing, Product, and Design as well as experience recruiting for technical roles (Engineering)
Comfort moving between technical and non-technical searches in the same week
Excited and willing to work in our Brooklyn NY office 4x a week (one day remote)
Also great to have:
Experience recruiting for GTM roles (Sales, Customer Success, Partnerships)
Comfort moving between technical and non-technical searches in the same week
Strong stakeholder management. You can push back on a hiring manager, ask sharp questions, and keep a search on track without hand-holding
Comfort managing multiple open searches at once
Experience in a high-growth startup environment, where priorities shift and searches move fast
A self-starter who doesn't need a fully-formed job description to start sourcing
Someone who treats an unclear role as a puzzle to solve, not a blocker
Direct and organized, you bring structure to searches that don't have it yet
Comfortable with ambiguity and fast pace, this is a startup environment, not a corporate recruiting function
A strong communicator who keeps hiring managers and candidates in the loop without being asked
Competitive salary (110K-135K) and equity, commensurate with experience
Full Medical, Dental, and Vision Health Coverage
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, and 1 personal volunteer day a year
A fully paid for Wellhub membership (Platnium)
Uber-Eats stipend for dinner in the office
Based in our Williamsburg, Brooklyn office (4 days/week)
The opportunity to own hiring across the entire org and shape recruiting infrastructure as we scale
A fast-moving, no-nonsense team that celebrates wins along the way
No Bullsh*t: We create meaningful results for our customers and drive growth for our team, ensuring progress and impact are felt every day.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions.
One Team, One Dream: We tackle challenges together with creativity and an open mind.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect.
Be an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own.
Boom!: We take time to celebrate each other's achievements, big and small. And we end all team meetings in a \"Boom!\"
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
Weāre searching for an ambitious Sr. Product Manager to join the tech team in our Boston or New York office to lead a core, agentic product. This person will report directly to the CPO, Erik Ornitz, and own the roadmap + buildout of this product to drive outsized customer and business impact. This is your chance to join a company thatās not only growing fast, but reshaping an entire industry.
ā” What you'll do
In this role, you will:
Lead product for a dedicated, world class product, design, and engineering pod to build high-impact features that our users love
Discover, plan, and own the roadmap for Topline Pro agentic marketing products to empower our pros to grow their businesses faster than ever before
Successfully ship new features and drive adoption in collaboration with colleagues in sales, marketing, and customer success
Deeply understand our customers through continuous user research and collaboration across the business
Effectively communicate and document progress + learnings across the organization
Report directly to the Chief Product Officer and work with leadership to define product strategy
šÆ What weāre looking for
Experience: Minimum of 4 years of full-time industry experience in product management, with a strong understanding of user-centric, agile development practices. Experience building AI-powered products is a plus.
User-centric: Passionate about creating great user experiences and products our customers love
Ambitious: Desire to invent new features that change the game for our customers and deliver incredible business impact
Data-driven: Dedicated to tracking and measuring performance, using analytics to uncover deep insights, and deploying hypothesis-driven experiments when applicable
Resourceful: Willing to get scrappy to validate concepts and deliver results in an early stage environment
Clear communicator: Ability to articulate priorities and keep alignment across the organization amidst a hypergrowth environment
š What we offer
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fuele
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
Fun-filled team that doesnāt take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
Weāre searching for an ambitious Sr. Product Manager to join the tech team in our Boston or New York office to lead a core, agentic product. This person will report directly to the CPO, Erik Ornitz, and own the roadmap + buildout of this product to drive outsized customer and business impact. This is your chance to join a company thatās not only growing fast, but reshaping an entire industry.
ā” What you'll do
In this role, you will:
Lead product for a dedicated, world class product, design, and engineering pod to build high-impact features that our users love
Discover, plan, and own the roadmap for Topline Pro agentic marketing products to empower our pros to grow their businesses faster than ever before
Successfully ship new features and drive adoption in collaboration with colleagues in sales, marketing, and customer success
Deeply understand our customers through continuous user research and collaboration across the business
Effectively communicate and document progress + learnings across the organization
Report directly to the Chief Product Officer and work with leadership to define product strategy
šÆ What weāre looking for
Experience: Minimum of 4 years of full-time industry experience in product management, with a strong understanding of user-centric, agile development practices. Experience building AI-powered products is a plus.
User-centric: Passionate about creating great user experiences and products our customers love
Ambitious: Desire to invent new features that change the game for our customers and deliver incredible business impact
Data-driven: Dedicated to tracking and measuring performance, using analytics to uncover deep insights, and deploying hypothesis-driven experiments when applicable
Resourceful: Willing to get scrappy to validate concepts and deliver results in an early stage environment
Clear communicator: Ability to articulate priorities and keep alignment across the organization amidst a hypergrowth environment
š What we offer
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fuele
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
Fun-filled team that doesnāt take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
We don't think a sales job should just teach you how to hit a number. It should teach you how to become great at sales. That's what this role is built to do.
As a BDR at Topline Pro, you'll join a team designed around learning, coaching, competition, and growth. You'll learn how to prospect, run discovery, demo our product, manage a pipeline, negotiate, and close business. More importantly, you'll learn how to take feedback, diagnose where you're getting stuck, and continuously get better at your craft.
You don't need years of sales experience to be successful here. We're much more interested in how you learn, how hard you're willing to work at something, how you respond when things don't go your way, and how much ownership you take over your own development.
In return, we're going to invest heavily in you.
You'll get regular coaching, role plays, call reviews, structured training, and a manager whose job isn't just to inspect your number, but to help you become a better seller. As you prove you're ready for more, you'll have opportunities to take on more responsibility and continue growing your career at Topline Pro.
Growth here isn't about waiting your turn. It's about showing you're ready.
This is a high-energy, high-expectation sales environment. You'll be in our new downtown Nashville, TN office five days a week, surrounded by people who want to get better and want the people around them to get better too. Your first 2 weeks will be hands-on training in our Brooklyn, NY headquarters!
In this role, you'll:
Prospect home service business owners through high-volume calling, email, and other outreach.
Learn how to run great discovery conversations and understand what actually matters to a small business owner.
Demo Topline Pro and connect our product to the problems you're hearing.
Manage your own pipeline and learn how to move opportunities from first conversation through close.
Participate regularly in coaching, role plays, call reviews, and team training.
Get direct feedback and be expected to put it into practice quickly.
Learn from your teammates, share what's working, and contribute to making the entire team better.
Use our CRM and sales tools consistently to manage follow-ups, prioritize opportunities, and stay organized.
Learn how to use technology and AI to work smarter and become a more effective seller.
Own your results. We'll give you coaching, tools, support, and opportunity, but what you do with them is up to you.
We're less concerned with whether you've sold SaaS before and more interested in the person you're becoming. You'll probably love this environment if:
You want to get really good at something. You're not just looking for your next job. You want to build skills and a career.
You're coachable. You don't just listen to feedback. You try it, practice it, and come back better.
You're competitive with yourself. You care about winning, but you're especially motivated by seeing yourself improve.
You're resilient. Sales involves rejection. A bad call, bad day, or bad week doesn't change how you show up tomorrow.
You're curious. You ask questions, want to understand why something works, and aren't satisfied memorizing a script.
You work hard. There's no shortcut around the reps required to become great at sales.
You take ownership. When something isn't working, your first instinct is to figure out what you can do differently.
You're a great teammate. We compete, but not at each other's expense. We share what's working, help each other improve, and celebrate when someone else wins.
You're comfortable with change. We're a fast-growing company and we're constantly learning. Processes, messaging, and priorities will evolve as we get better.
You communicate well. You can build trust with small business owners and communicate in a way that's clear, professional, and human.
Previous sales experience is helpful, but it isn't required. We're looking for people with the raw ingredients to become great sellers and the willingness to put in the work to get there.
We want ambitious people. This role is meant to build the foundation for a career in sales, and we want Topline Pro to be a place where you can keep building that career.
As you demonstrate mastery of the role, you'll have opportunities to take on greater responsibility, work more complex opportunities, and continue progressing as a seller.
We don't believe career growth should happen simply because you've been here long enough. Opportunity is earned by showing you're ready for it.
If you're looking for a comfortable job where you can blend into the middle of the pack, this probably won't be the right environment.
If you're looking for a place that will challenge you, coach you, invest in you, and give you the opportunity to grow faster than you thought possible, we'd love to meet you.
Our interview process is designed to get to know you beyond your resume and give you a chance to get to know us too. We'll be looking for the same qualities throughout the process that we value once you're here: curiosity, coachability, resilience, ownership, communication, and a genuine desire to grow.
Recruiter Screen
Sales Manager Screen
Roleplay
Leadership Screen
$50k base salary with uncapped commissions (OTE=$85K+) + equity package
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
A highly collaborative, in-person environment in downtown Nashville, Tennessee
Regular coaching, training, and development designed to help you accelerate your sales career
The opportunity to take on meaningful responsibility as we scale a product that can change the way home service businesses grow
No Bullsh*t: We create meaningful results for our customers and drive growth for our teamāensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growthāeven when it doesnāt go as planned.
One Team, One Dream: We tackle challenges together with creativity, and an open mindāalways seeking solutions and embracing fresh ideas to win as a team.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respectābecause great ideas come from everywhere.
Be an Owner: We take responsibility for outcomes, act in the companyās best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.
Boom!: We take time to celebrate each otherās achievements, big and smallāat work and in lifeābecause shared success fuels lasting momentum. And we end all team meetings in a āBoom!ā
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
As a Business Development Representative (BDR) at Topline Pro, youāll join an early-career sales cohort responsible for owning the full sales cycle ā from prospecting and discovery to demos and closing. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support. Youāll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence. Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. Youāll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do.
Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline.
Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support.
Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM.
Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills.
Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture.
Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners.
Excited to build a career in sales and eager to own the full cycle from prospecting through close.
Open to feedback, quick to apply it, and able to show clear progress over time.
Comfortable learning new tools and able to share examples of using technology (including AI) to work smarter.
Skilled verbal and written communicator, excited to connect with home service pros in a professional and approachable way
Organized and consistent in keeping your pipeline up to date, managing follow-ups, and balancing multiple conversations at once.
Thrives in high-volume outreach, staying persistent and upbeat throughout.
Collaborative and team-oriented, contributing to a positive culture and celebrating shared wins.
Quick to learn, open to feedback, and eager to grow into a confident full-cycle seller.
Comfortable in a fast-paced, evolving environment where processes are still being refined.
Proactive and resourceful ā you take initiative, ask questions, and figure things out when challenges arise.
Collaborative and supportive, contributing to a positive team culture and celebrating shared wins.
Resilient and motivated by impact, showing persistence and energy even when the work is demanding.
Personable and professional, bringing positivity and authenticity to conversations with small business owners, and motivated by the desire to build a long-term career in sales.
Willing and excited to work 5 days a week in our Williamsburg, Brooklyn office!
Recruiter Screen
Sales Team Screen
Onsite
$55k base salary with uncapped commissions ($100k+ OTE) + equity package
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
No Bullsh*t: We create meaningful results for our customers and drive growth for our teamāensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growthāeven when it doesnāt go as planned.
One Team, One Dream: We tackle challenges together with creativity, and an open mindāalways seeking solutions and embracing fresh ideas to win as a team.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respectābecause great ideas come from everywhere.
Be an Owner: We take responsibility for outcomes, act in the companyās best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.
Boom!: We take time to celebrate each otherās achievements, big and smallāat work and in lifeābecause shared success fuels lasting momentum. And we end all team meetings in a āBoom!ā
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
Full-Time | Brooklyn, NY (4x/week in office)
Topline Pro is hiring an Associate Sales Recruiter to own BDR hiring across our New York and Nashville offices. This is a focused, high-volume role: you'll fill sales classes multiple times a year.
The bar here is running a fast, high-volume process well. You'll manage a lot of candidates moving through the funnel at once, keep the experience strong at every touchpoint, and partner closely with our early talent recruiter on campus recruiting and pipeline building.
This role reports into the Head of People and partners closely with Sales leadership and our People team.
Own BDR Hiring, End to End ā Manage the full recruiting process for BDR classes across New York and Nashville, from application through offer, run multiple times a year.
Run a High-Volume Process ā Move a large volume of candidates through screens and interviews efficiently, without sacrificing candidate experience.
Drive Candidate Engagement ā Keep candidates informed, warm, and excited throughout the process. For a sales role, how candidates experience the hiring process is a big part of how they'll show up on the job.
Partner on Early Talent and Campus ā Work closely with our early talent recruiter on campus recruiting strategy and pipeline building to feed BDR classes.
Coordinate Across Two Offices ā Manage hiring timelines and logistics for both New York and Nashville, staying closely aligned with hiring managers in each location.
Track Class Hiring Metrics ā Monitor time-to-fill, funnel conversion, and class size targets, and flag issues early enough to course-correct.
.5-2 years of recruiting experience, ideally with exposure to high-volume or campus/early-talent hiring
Strong plus if you have 1-2 years of sales experience
Strong candidate engagement skills
Excellent written and verbal communication skills
Comfortable managing a high volume of candidates at once without letting quality or experience slip
Experience or interest in campus recruiting a plus
Highly organized, you can run a repeatable process across two offices without things falling through the cracks
Strong communication and coordination skills, you'll be working closely with our early talent recruiter and Sales hiring managers
Energized by volume and repetition done well, not just novel searches
A strong communicator who makes candidates feel taken care of, even in a high-volume process
Organized enough to run parallel timelines across two offices without losing track of details
A team player who's excited to partner closely with our early talent recruiter rather than work in a silo
Excited to be in our Williamsburg Brooklyn Office 4x a week!
Competitive salary (75K-85K) and equity
Full Medical, Dental, and Vision Health Coverage
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, and 1 personal volunteer day a year
The opportunity to own a full hiring motion end to end, with visible, repeatable impact each class
A fast-moving, no-nonsense team that celebrates wins along the way
No Bullsh*t: We create meaningful results for our customers and drive growth for our team, ensuring progress and impact are felt every day.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions.
One Team, One Dream: We tackle challenges together with creativity and an open mind.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect.
Be an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own.
Boom!: We take time to celebrate each other's achievements, big and small. And we end all team meetings in a \"Boom!\"
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.
š£ Role Summary
Topline Pro is hiring a Workplace Experience Coordinator to own our in-office experience. This is a P1 role, you'll be the dedicated owner of workplace operations and cultures across our NYC, Boston, and soon Nashville offices. You'll report to our Head of People.
We're an in-office company by design, and we credit a lot of our growth to that. This role exists to make sure that in-person experience is thoughtful, well-run, and genuinely enjoyable, not just logistics for logistics' sake. This is also a great opportunity for someone early in their career, you'll get exposure to a wide range of People and operations work and learn a ton in a
fast-moving environment.
ā” What you'll do
Office Operations
Own daily office operations across NYC, Boston, and Nashville, managing supplies, snacks, mail, tech equipment, and space upkeep so every location runs seamlessly and reflects our culture of excellence
Own vendor coordination and office logistics, proactively identifying opportunities to improve the in-office experience
Create and improve internal workplace processes, building scalable systems that keep the office organized, functional, and future-ready as the team grows
Culture & Employee Experience
Plan and execute culture-driving events, leading the organization of team celebrations, birthdays, and in-office moments that strengthen community and bring joy to the everyday
Support the admin side of onboarding, preparing desks, tech, and welcome kits for new hires so Day 1 runs smoothly
Be the face of the office and our in-office experience, based in Brooklyn 5 days a week as the first person visitors, candidates, and employees turn to
Travel & Logistics
Coordinate cross-office travel for team members moving between NYC, Boston, and Nashville, including transportation and scheduling support
šÆ What we're looking for
0-2 years of experience in workplace operations, HR, office coordination, hospitality, or event planning
Highly organized and action-oriented, you love a checklist and bring structure to chaos
Warm, approachable, and service-minded, you're someone others rely on to make things happen
Comfortable working autonomously while balancing multiple priorities
Familiar with tools like Google Workspace, Slack, Notion, or excited to learn
š¤ Who you are
Passionate about creating great in-person experiences ā You care about how space and details shape team energy and culture across multiple offices, and you're excited to own that experience end-to-end
Willing to travel occasionally to Boston and Nashville ā You're comfortable popping up to support cross-office moments
Willing and excited to be in office 5 days a week ā You want to be around the team and in the middle of the action, not remote
Thrives in fast-paced, high-growth environments ā You stay organized, adaptable, and calm under pressure
Resourceful and proactive ā You take initiative and solve problems before they escalate
Warm, positive, and people-first ā You bring good vibes and make others feel supported
Detail-oriented and execution-focused ā You love getting things done well and finding ways to improve
š What we offer
Competitive cash compensation ($60-70K) + equity package
Based out of our office in Williamsburg, Brooklyn
Full Medical, Dental and Vision Health Coverage
Computer and workspace enhancements
Wellhub Platinum membership on the company
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, and 1 personal volunteer day a year
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
š¤ Our Values
No Bullsh*t: We create meaningful results for our customers and drive growth for our team, ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth, even when it doesn't go as planned.
One Team, One Dream: We tackle challenges together with creativity and an open mind, always seeking solutions and embracing fresh ideas to win as a team.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect, because great ideas come from everywhere.
Be an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.
Boom!: We take time to celebrate each other's achievements, big and small, at work and in life, because shared success fuels lasting momentum. And we end all team meetings in a \"Boom!\"
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.