{"jobs":[{"id":"aa31c35b-1daa-40e2-b656-767e05f08146","title":"Content & Brand Communications Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-09-29T14:24:52.983+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/aa31c35b-1daa-40e2-b656-767e05f08146","applyUrl":"https://jobs.ashbyhq.com/traversal/aa31c35b-1daa-40e2-b656-767e05f08146/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3>The Role</h3><p style=\"min-height:1.5em\">We’re looking for a strong writer and creative thinker to find interesting, unexpected ways to tell Traversal’s story. You’ll help shape our content and social strategy and own our social channels and newsletter, while developing executive thought leadership, employee-led content, video series, and other ways to reach our audiences.</p><p style=\"min-height:1.5em\">This role is ideal for someone who combines exceptional writing with strong creative instincts and wants to work across different types of content rather than stay in one lane. You’ll work closely with our Brand Designer to turn ideas into content that cuts through the noise, get close enough to complex technical topics to make them compelling, and help people across Traversal develop and share their own points of view.</p><p style=\"min-height:1.5em\">We expect you to experiment with AI tools and use them to expand what you can do, but we believe original ideas, good taste, and strong writing matter more than ever in a world full of AI slop. There will be plenty of room to experiment with new channels and formats and come up with creative ways for Traversal to show up and stand out.</p><p style=\"min-height:1.5em\"></p><h3>Responsibilities</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Help shape Traversal’s social and content strategy and own the day-to-day content calendar, identifying the stories, ideas, formats, and channels that can have the greatest impact</p></li><li><p style=\"min-height:1.5em\">Own day-to-day social content across Traversal’s channels, particularly LinkedIn and X, while exploring how we should show up on Reddit and other platforms</p></li><li><p style=\"min-height:1.5em\">Write thought leadership for Traversal’s founders and other leaders, and build programs that help engineers, researchers, and other employees develop and distribute their own content</p></li><li><p style=\"min-height:1.5em\">Develop and execute new content programs, including Traversal’s newsletter strategy, recurring video series, and other formats that give people a reason to keep paying attention</p></li><li><p style=\"min-height:1.5em\">Partner closely with our Brand Designer to develop creative concepts, campaigns, and social-first content that pair strong writing with visuals that stand out</p></li><li><p style=\"min-height:1.5em\">Contribute creative concepts and copy for advertising, out-of-home, product launches, events, and other brand moments</p></li><li><p style=\"min-height:1.5em\">Partner with our communications agency on media pitches, awards, and other opportunities to turn Traversal’s technology, customers, research, and people into compelling external stories</p></li><li><p style=\"min-height:1.5em\">Track what resonates across channels and continually experiment with new ideas, formats, distribution strategies, and AI-powered workflows to improve our content and extend its reach</p></li></ul><h3>Requirements</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3–5 years of experience in content, social, brand, communications, or a related marketing role, ideally at a fast-growing technology company or startup</p></li><li><p style=\"min-height:1.5em\">Exceptional writing and editing skills, with the range to write everything from sharp social copy to newsletters and executive thought leadership, including in other people’s voices</p></li><li><p style=\"min-height:1.5em\">Strong creative instincts and a track record of finding fresh angles, hooks, formats, and ideas that earn attention rather than blend into the feed</p></li><li><p style=\"min-height:1.5em\">Deep understanding of social media and how content travels, particularly on LinkedIn and X, with strong instincts for what makes people stop, engage, and share</p></li><li><p style=\"min-height:1.5em\">Experience working with complex or technical subject matter and the curiosity to quickly develop fluency in AI, infrastructure, and the problems Traversal is solving</p></li><li><p style=\"min-height:1.5em\">Experience developing and managing content across different formats and programs, from social and newsletters to employee-led content and recurring series</p></li><li><p style=\"min-height:1.5em\">Comfortable moving between strategy and execution, managing multiple projects, and collaborating closely with designers, executives, technical teams, agencies, and other partners</p></li></ul><h3>Nice to Have</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in AI, infrastructure, developer tools, cloud, observability, cybersecurity, or another adjacent technical category</p></li><li><p style=\"min-height:1.5em\">Experience growing a brand or executive presence on X, Reddit, or other channels beyond LinkedIn</p></li><li><p style=\"min-height:1.5em\">Experience developing creative concepts and copy for broader brand campaigns, including advertising, out-of-home, events, or other physical experiences</p></li><li><p style=\"min-height:1.5em\">Experience conceiving or producing video content, from developing the concept and script to working with external production partners</p></li></ul><h3>Compensation</h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $200,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><h1></h1><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nWe’re looking for a strong writer and creative thinker to find interesting, unexpected ways to tell Traversal’s story. You’ll help shape our content and social strategy and own our social channels and newsletter, while developing executive thought leadership, employee-led content, video series, and other ways to reach our audiences.\n\nThis role is ideal for someone who combines exceptional writing with strong creative instincts and wants to work across different types of content rather than stay in one lane. You’ll work closely with our Brand Designer to turn ideas into content that cuts through the noise, get close enough to complex technical topics to make them compelling, and help people across Traversal develop and share their own points of view.\n\nWe expect you to experiment with AI tools and use them to expand what you can do, but we believe original ideas, good taste, and strong writing matter more than ever in a world full of AI slop. There will be plenty of room to experiment with new channels and formats and come up with creative ways for Traversal to show up and stand out.\n\n\n\n\nRESPONSIBILITIES\n\n - Help shape Traversal’s social and content strategy and own the day-to-day content calendar, identifying the stories, ideas, formats, and channels that can have the greatest impact\n\n - Own day-to-day social content across Traversal’s channels, particularly LinkedIn and X, while exploring how we should show up on Reddit and other platforms\n\n - Write thought leadership for Traversal’s founders and other leaders, and build programs that help engineers, researchers, and other employees develop and distribute their own content\n\n - Develop and execute new content programs, including Traversal’s newsletter strategy, recurring video series, and other formats that give people a reason to keep paying attention\n\n - Partner closely with our Brand Designer to develop creative concepts, campaigns, and social-first content that pair strong writing with visuals that stand out\n\n - Contribute creative concepts and copy for advertising, out-of-home, product launches, events, and other brand moments\n\n - Partner with our communications agency on media pitches, awards, and other opportunities to turn Traversal’s technology, customers, research, and people into compelling external stories\n\n - Track what resonates across channels and continually experiment with new ideas, formats, distribution strategies, and AI-powered workflows to improve our content and extend its reach\n\n\nREQUIREMENTS\n\n - 3–5 years of experience in content, social, brand, communications, or a related marketing role, ideally at a fast-growing technology company or startup\n\n - Exceptional writing and editing skills, with the range to write everything from sharp social copy to newsletters and executive thought leadership, including in other people’s voices\n\n - Strong creative instincts and a track record of finding fresh angles, hooks, formats, and ideas that earn attention rather than blend into the feed\n\n - Deep understanding of social media and how content travels, particularly on LinkedIn and X, with strong instincts for what makes people stop, engage, and share\n\n - Experience working with complex or technical subject matter and the curiosity to quickly develop fluency in AI, infrastructure, and the problems Traversal is solving\n\n - Experience developing and managing content across different formats and programs, from social and newsletters to employee-led content and recurring series\n\n - Comfortable moving between strategy and execution, managing multiple projects, and collaborating closely with designers, executives, technical teams, agencies, and other partners\n\n\nNICE TO HAVE\n\n - Experience in AI, infrastructure, developer tools, cloud, observability, cybersecurity, or another adjacent technical category\n\n - Experience growing a brand or executive presence on X, Reddit, or other channels beyond LinkedIn\n\n - Experience developing creative concepts and copy for broader brand campaigns, including advertising, out-of-home, events, or other physical experiences\n\n - Experience conceiving or producing video content, from developing the concept and script to working with external production partners\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $200,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"e25df69d-070e-4b99-a81e-936be497f3ea","title":"Brand Designer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-09-29T14:24:42.386+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/e25df69d-070e-4b99-a81e-936be497f3ea","applyUrl":"https://jobs.ashbyhq.com/traversal/e25df69d-070e-4b99-a81e-936be497f3ea/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3> The Role</h3><p style=\"min-height:1.5em\">As our first internal Brand Designer, you will help shape how Traversal shows up visually across every touchpoint, from social media and product launches to sales materials, events, out-of-home campaigns, swag, and more.</p><p style=\"min-height:1.5em\">This role is ideal for a multidisciplinary designer with exceptional visual craft who wants to work across many areas of brand rather than stay in one lane. We don’t expect you to have mastered every design discipline; we do expect you to be exceptional in a few, with the curiosity and resourcefulness to learn new skills quickly when a project calls for them. You’ll take ownership of a wide variety of fast-moving creative projects and help build the systems and AI-powered tools that allow us to produce great work at scale.</p><p style=\"min-height:1.5em\">For someone interested in stretching beyond visual design, there will also be plenty of room to think about the broader brand experience, from brainstorming campaigns and activations to contributing ideas for how Traversal can show up and stand out.</p><p style=\"min-height:1.5em\"></p><h3>Responsibilities</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bring the Traversal brand to life across a wide range of digital and physical touchpoints, from product launches and social media to sales collateral and physical brand experiences</p></li><li><p style=\"min-height:1.5em\">Design high-quality sales and marketing collateral, including decks, one-pagers, case studies, templates, and other customer-facing materials</p></li><li><p style=\"min-height:1.5em\">Create compelling social content across formats, including graphics, carousels, product visuals, and lightweight motion and video</p></li><li><p style=\"min-height:1.5em\">Design creative for physical and out-of-home brand experiences, including trade show booths, signage, swag, billboards, and subway ads</p></li><li><p style=\"min-height:1.5em\">Evolve Traversal’s visual identity while building and maintaining the systems, templates, and guidelines that keep the brand distinctive and consistent across touchpoints</p></li><li><p style=\"min-height:1.5em\">Experiment with and build generative AI tools and workflows that increase the speed, quality, and scale of brand work across the company</p></li><li><p style=\"min-height:1.5em\">Manage a range of fast-moving creative projects and priorities, partnering with Marketing, Sales, and other teams from concept through delivery</p></li><li><p style=\"min-height:1.5em\">Contribute ideas beyond visual design, helping shape campaigns, activations, social concepts, and other creative ways to make the Traversal brand stand out</p></li></ul><h3>Requirements</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3–5 years of experience in brand, visual, or multidisciplinary design, ideally at a high-growth technology company, startup, or creative agency</p></li><li><p style=\"min-height:1.5em\">A strong portfolio demonstrating excellent visual craft and brand judgment, including exceptional attention to typography, hierarchy, composition, and detail and the ability to turn loosely defined ideas into polished work</p></li><li><p style=\"min-height:1.5em\">Fluency with tools such as Figma, Adobe Creative Suite, and Google Slides, with flexibility to bring your own preferred tools and workflows</p></li><li><p style=\"min-height:1.5em\">Deep expertise in a few areas of brand design, paired with the versatility and curiosity to take on unfamiliar formats and quickly learn what you don’t already know</p></li><li><p style=\"min-height:1.5em\">Experience across some combination of social, presentations, marketing collateral, events, out-of-home, and physical brand experiences</p></li><li><p style=\"min-height:1.5em\">Experience incorporating product UI, screenshots, and recordings into compelling brand and social content, with the ability to create lightweight motion and simple video</p></li><li><p style=\"min-height:1.5em\">Comfort managing multiple projects and deadlines in a fast-moving environment, with an interest in using and building generative AI tools to scale creative work</p></li></ul><h3>Nice to Have</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience contributing to broader brand marketing initiatives, such as integrated campaigns, brand activations, partnerships, or other creative programs</p></li><li><p style=\"min-height:1.5em\">Strong instincts for social media and ideas for how brands can show up in distinctive, culturally relevant ways</p></li><li><p style=\"min-height:1.5em\">Copywriting or messaging experience, particularly developing creative concepts that bring together words and visuals</p></li><li><p style=\"min-height:1.5em\">Deeper motion design, animation, or video editing experience</p></li><li><p style=\"min-height:1.5em\">Web design experience, particularly working within an established brand system</p></li><li><p style=\"min-height:1.5em\">Industry experience in AI, infrastructure, developer tools, cloud, observability, cybersecurity, or enterprise software</p></li></ul><h1></h1><h3>Compensation</h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $200,000 plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><h1></h1><h3>Why You Should Join Us</h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://traversal.com/careers?utm_source=careers&amp;utm_medium=doc&amp;utm_campaign=brand-designer\"><u>Traversal</u></a> is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\n THE ROLE\n\nAs our first internal Brand Designer, you will help shape how Traversal shows up visually across every touchpoint, from social media and product launches to sales materials, events, out-of-home campaigns, swag, and more.\n\nThis role is ideal for a multidisciplinary designer with exceptional visual craft who wants to work across many areas of brand rather than stay in one lane. We don’t expect you to have mastered every design discipline; we do expect you to be exceptional in a few, with the curiosity and resourcefulness to learn new skills quickly when a project calls for them. You’ll take ownership of a wide variety of fast-moving creative projects and help build the systems and AI-powered tools that allow us to produce great work at scale.\n\nFor someone interested in stretching beyond visual design, there will also be plenty of room to think about the broader brand experience, from brainstorming campaigns and activations to contributing ideas for how Traversal can show up and stand out.\n\n\n\n\nRESPONSIBILITIES\n\n - Bring the Traversal brand to life across a wide range of digital and physical touchpoints, from product launches and social media to sales collateral and physical brand experiences\n\n - Design high-quality sales and marketing collateral, including decks, one-pagers, case studies, templates, and other customer-facing materials\n\n - Create compelling social content across formats, including graphics, carousels, product visuals, and lightweight motion and video\n\n - Design creative for physical and out-of-home brand experiences, including trade show booths, signage, swag, billboards, and subway ads\n\n - Evolve Traversal’s visual identity while building and maintaining the systems, templates, and guidelines that keep the brand distinctive and consistent across touchpoints\n\n - Experiment with and build generative AI tools and workflows that increase the speed, quality, and scale of brand work across the company\n\n - Manage a range of fast-moving creative projects and priorities, partnering with Marketing, Sales, and other teams from concept through delivery\n\n - Contribute ideas beyond visual design, helping shape campaigns, activations, social concepts, and other creative ways to make the Traversal brand stand out\n\n\nREQUIREMENTS\n\n - 3–5 years of experience in brand, visual, or multidisciplinary design, ideally at a high-growth technology company, startup, or creative agency\n\n - A strong portfolio demonstrating excellent visual craft and brand judgment, including exceptional attention to typography, hierarchy, composition, and detail and the ability to turn loosely defined ideas into polished work\n\n - Fluency with tools such as Figma, Adobe Creative Suite, and Google Slides, with flexibility to bring your own preferred tools and workflows\n\n - Deep expertise in a few areas of brand design, paired with the versatility and curiosity to take on unfamiliar formats and quickly learn what you don’t already know\n\n - Experience across some combination of social, presentations, marketing collateral, events, out-of-home, and physical brand experiences\n\n - Experience incorporating product UI, screenshots, and recordings into compelling brand and social content, with the ability to create lightweight motion and simple video\n\n - Comfort managing multiple projects and deadlines in a fast-moving environment, with an interest in using and building generative AI tools to scale creative work\n\n\nNICE TO HAVE\n\n - Experience contributing to broader brand marketing initiatives, such as integrated campaigns, brand activations, partnerships, or other creative programs\n\n - Strong instincts for social media and ideas for how brands can show up in distinctive, culturally relevant ways\n\n - Copywriting or messaging experience, particularly developing creative concepts that bring together words and visuals\n\n - Deeper motion design, animation, or video editing experience\n\n - Web design experience, particularly working within an established brand system\n\n - Industry experience in AI, infrastructure, developer tools, cloud, observability, cybersecurity, or enterprise software\n\n\n\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $200,000 plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal http://traversal.com/careers?utm_source=careers&utm_medium=doc&utm_campaign=brand-designer is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"1e0135a4-4d4b-428b-97fc-e9c4d20255b3","title":"Enterprise Account Executive - East","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2025-06-03T15:56:43.411+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/1e0135a4-4d4b-428b-97fc-e9c4d20255b3","applyUrl":"https://jobs.ashbyhq.com/traversal/1e0135a4-4d4b-428b-97fc-e9c4d20255b3/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As an Enterprise Account Executive at Traversal, you’ll lead our early-stage sales efforts and build our GTM engine from the ground up. You will own the full sales cycle, from strategic prospecting to closing, while defining the playbook for our agentic observability platform.</p><p style=\"min-height:1.5em\">You'll partner closely with our founders and Sales Engineering team, you will navigate complex technical evaluations and guide prospects through high-impact proof-of-concepts. We are looking for a high-ownership individual who can translate deep technical value into business outcomes for SREs, platform teams, and engineering leaders. If you have a proven track record in developer tools and thrive in high-velocity startup environments, you’ll be instrumental in scaling our AI-native infrastructure to the enterprise.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Full-Cycle Ownership:</strong> Drive the end-to-end sales process, from strategic outbound prospecting and qualification to complex contract negotiation and closing</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Storytelling</strong>:Develop messaging and collateral that clearly translates Traversal’s agentic observability value into business outcomes for technical buyers.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Partnership</strong>: Work closely with our Sales Engineering team to execute deep-dive demos and technical deep dives.</p></li><li><p style=\"min-height:1.5em\"><strong>Product Feedback Loop:</strong> Act as the voice of the  customer, relaying field insights to Product and Engineering to help shape roadmap direction.</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder Management:</strong> Represent Traversal with credibility when engaging with SREs, platform teams, and C-suite executives.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer tools.</p></li><li><p style=\"min-height:1.5em\">Proven track record of exceeding sales targets in early-stage or high-growth environments where you’ve built your own pipeline.</p></li><li><p style=\"min-height:1.5em\">Experience owning complex, multi-stakeholder sales cycles with a focus on technical decision-makers.</p></li><li><p style=\"min-height:1.5em\">Strong technical acumen and ability to communicate with engineering buyers.</p></li><li><p style=\"min-height:1.5em\">Self-starter who thrives in ambiguity and takes a high-ownership approach to solving problems</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Deep familiarity with SRE workflows, cloud-native observability, or AI-native infrastructure..</p></li><li><p style=\"min-height:1.5em\">Experience with product-led growth motions or bottoms-up sales models.</p></li><li><p style=\"min-height:1.5em\">Prior experience as a founding or early sales hire at a startup.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $300,000 - $320,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs an Enterprise Account Executive at Traversal, you’ll lead our early-stage sales efforts and build our GTM engine from the ground up. You will own the full sales cycle, from strategic prospecting to closing, while defining the playbook for our agentic observability platform.\n\nYou'll partner closely with our founders and Sales Engineering team, you will navigate complex technical evaluations and guide prospects through high-impact proof-of-concepts. We are looking for a high-ownership individual who can translate deep technical value into business outcomes for SREs, platform teams, and engineering leaders. If you have a proven track record in developer tools and thrive in high-velocity startup environments, you’ll be instrumental in scaling our AI-native infrastructure to the enterprise.\n\n\nRESPONSIBILITIES\n\n - Full-Cycle Ownership: Drive the end-to-end sales process, from strategic outbound prospecting and qualification to complex contract negotiation and closing\n\n - Technical Storytelling:Develop messaging and collateral that clearly translates Traversal’s agentic observability value into business outcomes for technical buyers.\n\n - Technical Partnership: Work closely with our Sales Engineering team to execute deep-dive demos and technical deep dives.\n\n - Product Feedback Loop: Act as the voice of the  customer, relaying field insights to Product and Engineering to help shape roadmap direction.\n\n - Stakeholder Management: Represent Traversal with credibility when engaging with SREs, platform teams, and C-suite executives.\n\n\nREQUIREMENTS\n\n - 5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer tools.\n\n - Proven track record of exceeding sales targets in early-stage or high-growth environments where you’ve built your own pipeline.\n\n - Experience owning complex, multi-stakeholder sales cycles with a focus on technical decision-makers.\n\n - Strong technical acumen and ability to communicate with engineering buyers.\n\n - Self-starter who thrives in ambiguity and takes a high-ownership approach to solving problems\n\n\nNICE TO HAVE\n\n - Deep familiarity with SRE workflows, cloud-native observability, or AI-native infrastructure..\n\n - Experience with product-led growth motions or bottoms-up sales models.\n\n - Prior experience as a founding or early sales hire at a startup.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $300,000 - $320,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams."},{"id":"caca3e50-0039-46e1-ba6a-252b9371a3fe","title":"Solutions Engineer - East","department":"Field Engineering","team":"Field Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-08T16:38:50.425+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/caca3e50-0039-46e1-ba6a-252b9371a3fe","applyUrl":"https://jobs.ashbyhq.com/traversal/caca3e50-0039-46e1-ba6a-252b9371a3fe/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Solutions Engineer at Traversal, you’ll help define how we engage with prospective customers, you'll guide them from initial technical discovery through successful deployment. This is a foundational, customer-facing role at the intersection of technical depth and relationship building.</p><p style=\"min-height:1.5em\">You’ll collaborate with product and engineering to translate customer needs into compelling, customized pilot deployments that achieve high value for customers. You’ll work closely with our CEO, CTO, GTM and Product teams to help scale founder-led sales into a repeatable process. You’ll act as the technical voice in conversations with prospects, create resources to support go-to-market efforts, and relay insights back to the team to shape roadmap priorities.</p><p style=\"min-height:1.5em\">If you thrive in high-ownership, high-velocity environments—and are excited to help define how AI-native infrastructure products are introduced and adopted—we’d love to meet you.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive technical discovery and demo conversations with engineering teams evaluating Traversal.</p></li><li><p style=\"min-height:1.5em\">Translate complex infrastructure problems into tailored, high-impact pilot evaluations.</p></li><li><p style=\"min-height:1.5em\">Build and maintain demo environments, technical guides, and internal tooling to support our sales process.</p></li><li><p style=\"min-height:1.5em\">Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.</p></li><li><p style=\"min-height:1.5em\">Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption.</p></li><li><p style=\"min-height:1.5em\">Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.</p></li><li><p style=\"min-height:1.5em\">Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.</p></li><li><p style=\"min-height:1.5em\">Experience building POCs, leading demos, or owning technical parts of a sales cycle.</p></li><li><p style=\"min-height:1.5em\">Comfortable working in a fast-paced startup environment with shifting priorities.</p></li><li><p style=\"min-height:1.5em\">Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.</p></li><li><p style=\"min-height:1.5em\">Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Familiarity with SRE workflows or observability tools.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes.</p></li><li><p style=\"min-height:1.5em\">Proven ability to create technical enablement content and scale early sales motions.</p></li><li><p style=\"min-height:1.5em\">Interest in AI infrastructure and the future of agentic systems.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $150,000–$300,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Solutions Engineer at Traversal, you’ll help define how we engage with prospective customers, you'll guide them from initial technical discovery through successful deployment. This is a foundational, customer-facing role at the intersection of technical depth and relationship building.\n\nYou’ll collaborate with product and engineering to translate customer needs into compelling, customized pilot deployments that achieve high value for customers. You’ll work closely with our CEO, CTO, GTM and Product teams to help scale founder-led sales into a repeatable process. You’ll act as the technical voice in conversations with prospects, create resources to support go-to-market efforts, and relay insights back to the team to shape roadmap priorities.\n\nIf you thrive in high-ownership, high-velocity environments—and are excited to help define how AI-native infrastructure products are introduced and adopted—we’d love to meet you.\n\n \n\n\nRESPONSIBILITIES\n\n - Drive technical discovery and demo conversations with engineering teams evaluating Traversal.\n\n - Translate complex infrastructure problems into tailored, high-impact pilot evaluations.\n\n - Build and maintain demo environments, technical guides, and internal tooling to support our sales process.\n\n - Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.\n\n - Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption.\n\n - Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem.\n\n\nREQUIREMENTS\n\n - 3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.\n\n - Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.\n\n - Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.\n\n - Experience building POCs, leading demos, or owning technical parts of a sales cycle.\n\n - Comfortable working in a fast-paced startup environment with shifting priorities.\n\n - Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.\n\n - Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production\n\n\nNICE TO HAVE\n\n - Familiarity with SRE workflows or observability tools.\n\n - Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes.\n\n - Proven ability to create technical enablement content and scale early sales motions.\n\n - Interest in AI infrastructure and the future of agentic systems.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $150,000–$300,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n \n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams."},{"id":"f6e9d489-d0ec-4d7d-adf3-5ba940f53312","title":"AI Researcher","department":"Research","team":"Research","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2025-05-30T19:18:43.762+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/f6e9d489-d0ec-4d7d-adf3-5ba940f53312","applyUrl":"https://jobs.ashbyhq.com/traversal/f6e9d489-d0ec-4d7d-adf3-5ba940f53312/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As an AI Researcher at Traversal, you'll work on improving the accuracy and speed of our agents — systems that autonomously diagnose and resolve production incidents for some of the world’s largest enterprises.</p><p style=\"min-height:1.5em\">This is a hands-on, production-oriented research role. You will design experiments, run them on real data, and ship improvements. Not flag them — ship them.</p><p style=\"min-height:1.5em\">You'll work end-to-end: identify a failure mode in agent reasoning, design an intervention, evaluate it against real customer traces, and get it into production. The tooling and infrastructure are in place. The research problem is hard. The feedback loop is fast. This is not a publish-papers role. It is a make-the-agent-work role – build-and-ship cutting edge AI.</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>LLM &amp; Agent Research:</strong> Prototype and evaluate prompting strategies, reasoning workflows, and tool-use policies for agents operating on large-scale observability data and complex troubleshooting workflows. Ship improvements to production.</p></li><li><p style=\"min-height:1.5em\"><strong>Evaluation Design:</strong> Build and maintain eval harnesses that measure real accuracy improvements on actual customer incident types — not just benchmark scores. Own the loop from hypothesis to production measurement.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Team Collaboration:</strong> Work closely with AI engineers, infrastructure teams, and product leads to bring research into production and close the loop between experimentation and impact.</p></li><li><p style=\"min-height:1.5em\"><strong>Stay on the Frontier:</strong> Track developments in LLMs, agent architectures, and AI alignment, translating insights into actionable improvements for Traversal’s domain.</p></li><li><p style=\"min-height:1.5em\"><strong>Training &amp; Alignment:</strong> Apply fine-tuning, reinforcement learning, and reward modeling techniques to align AI behavior with real-world SRE workflows.</p></li><li><p style=\"min-height:1.5em\"><strong>Synthetic Data &amp; Experimentation:</strong> Design pipelines to generate synthetic incidents and observability signals, enabling scalable training and testing in data-scarce environments.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">PhD in Computer Science, Electrical Engineering, Statistics, or a related technical field; demonstrated depth in LLMs, agents, or applied machine learning</p></li><li><p style=\"min-height:1.5em\">Deep applied AI expertise, including strong working knowledge of LLMs, transformers, reinforcement learning, or neural networks in agentic systems</p></li><li><p style=\"min-height:1.5em\">Strong judgment in model evaluation and experimental iteration to improve product accuracy and behavior</p></li><li><p style=\"min-height:1.5em\">Strong software engineering depth, with the ability to work effectively in a complex production codebase and ship production-quality code</p></li><li><p style=\"min-height:1.5em\">Some experience shipping AI or ML systems to production</p></li><li><p style=\"min-height:1.5em\">Ability to run rigorous experiments, interpret results, and quickly translate learnings into product improvements</p></li><li><p style=\"min-height:1.5em\">Startup or early-team experience, with comfort operating in ambiguous environments and building without mature infrastructure</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in SRE, observability, or backend systems, especially when paired with strong AI/ML depth</p></li><li><p style=\"min-height:1.5em\">Experience with RLHF, synthetic data pipelines, or LLM evaluation tooling</p></li><li><p style=\"min-height:1.5em\">Contributions to open-source agent frameworks such as LangGraph, DSPy, or similar</p></li><li><p style=\"min-height:1.5em\">Research experience in LLMs, agents, or reinforcement learning, including publications in venues such as NeurIPS, ICML, or ICLR; top-tier conference publications are a plus</p><p style=\"min-height:1.5em\"></p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $160,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs an AI Researcher at Traversal, you'll work on improving the accuracy and speed of our agents — systems that autonomously diagnose and resolve production incidents for some of the world’s largest enterprises.\n\nThis is a hands-on, production-oriented research role. You will design experiments, run them on real data, and ship improvements. Not flag them — ship them.\n\nYou'll work end-to-end: identify a failure mode in agent reasoning, design an intervention, evaluate it against real customer traces, and get it into production. The tooling and infrastructure are in place. The research problem is hard. The feedback loop is fast. This is not a publish-papers role. It is a make-the-agent-work role – build-and-ship cutting edge AI.\n\n\n\n\nRESPONSIBILITIES\n\n - LLM & Agent Research: Prototype and evaluate prompting strategies, reasoning workflows, and tool-use policies for agents operating on large-scale observability data and complex troubleshooting workflows. Ship improvements to production.\n\n - Evaluation Design: Build and maintain eval harnesses that measure real accuracy improvements on actual customer incident types — not just benchmark scores. Own the loop from hypothesis to production measurement.\n\n - Cross-Team Collaboration: Work closely with AI engineers, infrastructure teams, and product leads to bring research into production and close the loop between experimentation and impact.\n\n - Stay on the Frontier: Track developments in LLMs, agent architectures, and AI alignment, translating insights into actionable improvements for Traversal’s domain.\n\n - Training & Alignment: Apply fine-tuning, reinforcement learning, and reward modeling techniques to align AI behavior with real-world SRE workflows.\n\n - Synthetic Data & Experimentation: Design pipelines to generate synthetic incidents and observability signals, enabling scalable training and testing in data-scarce environments.\n\n\nREQUIREMENTS\n\n - PhD in Computer Science, Electrical Engineering, Statistics, or a related technical field; demonstrated depth in LLMs, agents, or applied machine learning\n\n - Deep applied AI expertise, including strong working knowledge of LLMs, transformers, reinforcement learning, or neural networks in agentic systems\n\n - Strong judgment in model evaluation and experimental iteration to improve product accuracy and behavior\n\n - Strong software engineering depth, with the ability to work effectively in a complex production codebase and ship production-quality code\n\n - Some experience shipping AI or ML systems to production\n\n - Ability to run rigorous experiments, interpret results, and quickly translate learnings into product improvements\n\n - Startup or early-team experience, with comfort operating in ambiguous environments and building without mature infrastructure\n\n\nNICE TO HAVE\n\n - Experience in SRE, observability, or backend systems, especially when paired with strong AI/ML depth\n\n - Experience with RLHF, synthetic data pipelines, or LLM evaluation tooling\n\n - Contributions to open-source agent frameworks such as LangGraph, DSPy, or similar\n\n - Research experience in LLMs, agents, or reinforcement learning, including publications in venues such as NeurIPS, ICML, or ICLR; top-tier conference publications are a plus\n   \n   \n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $160,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"8098c2c0-44e3-4ec6-a117-ba09b27cfe15","title":"Enterprise Account Executive - West","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-01-30T15:14:59.202+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/8098c2c0-44e3-4ec6-a117-ba09b27cfe15","applyUrl":"https://jobs.ashbyhq.com/traversal/8098c2c0-44e3-4ec6-a117-ba09b27cfe15/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3>The Role</h3><p style=\"min-height:1.5em\">As an Enterprise Account Executive at Traversal, you’ll lead our early-stage sales efforts and build our GTM engine from the ground up. You will own the full sales cycle, from strategic prospecting to closing, while defining the playbook for our agentic observability platform.</p><p style=\"min-height:1.5em\">You'll partner closely with our founders and Sales Engineering team, you will navigate complex technical evaluations and guide prospects through high-impact proof-of-concepts. We are looking for a high-ownership individual who can translate deep technical value into business outcomes for SREs, platform teams, and engineering leaders. If you have a proven track record in developer tools and thrive in high-velocity startup environments, you’ll be instrumental in scaling our AI-native infrastructure to the enterprise.</p><p style=\"min-height:1.5em\"></p><h3>Responsibilities</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Full-Cycle Ownership:</strong> Drive the end-to-end sales process, from strategic outbound prospecting and qualification to complex contract negotiation and closing</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Storytelling</strong>: Develop messaging and collateral that clearly translates Traversal’s agentic observability value into business outcomes for technical buyers.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Partnership</strong>: Work closely with our Sales Engineering team to execute deep-dive demos and technical deep dives.</p></li><li><p style=\"min-height:1.5em\"><strong>Product Feedback Loop:</strong> Act as the voice of the  customer, relaying field insights to Product and Engineering to help shape roadmap direction.</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder Management:</strong> Represent Traversal with credibility when engaging with SREs, platform teams, and C-suite executives.</p></li></ul><h3>Requirements</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer tools.</p></li><li><p style=\"min-height:1.5em\">Proven track record of exceeding sales targets in early-stage or high-growth environments where you’ve built your own pipeline.</p></li><li><p style=\"min-height:1.5em\">Experience owning complex, multi-stakeholder sales cycles with a focus on technical decision-makers.</p></li><li><p style=\"min-height:1.5em\">Strong technical acumen and ability to communicate with engineering buyers.</p></li><li><p style=\"min-height:1.5em\">Self-starter who thrives in ambiguity and takes a high-ownership approach to solving problems</p></li></ul><h3>Nice to Have</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Deep familiarity with SRE workflows, cloud-native observability, or AI-native infrastructure..</p></li><li><p style=\"min-height:1.5em\">Experience with product-led growth motions or bottoms-up sales models.</p></li><li><p style=\"min-height:1.5em\">Prior experience as a founding or early sales hire at a startup.</p></li></ul><h3>Compensation</h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time is $300,000 - $320,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3>Why You Should Join Us</h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs an Enterprise Account Executive at Traversal, you’ll lead our early-stage sales efforts and build our GTM engine from the ground up. You will own the full sales cycle, from strategic prospecting to closing, while defining the playbook for our agentic observability platform.\n\nYou'll partner closely with our founders and Sales Engineering team, you will navigate complex technical evaluations and guide prospects through high-impact proof-of-concepts. We are looking for a high-ownership individual who can translate deep technical value into business outcomes for SREs, platform teams, and engineering leaders. If you have a proven track record in developer tools and thrive in high-velocity startup environments, you’ll be instrumental in scaling our AI-native infrastructure to the enterprise.\n\n\n\n\nRESPONSIBILITIES\n\n - Full-Cycle Ownership: Drive the end-to-end sales process, from strategic outbound prospecting and qualification to complex contract negotiation and closing\n\n - Technical Storytelling: Develop messaging and collateral that clearly translates Traversal’s agentic observability value into business outcomes for technical buyers.\n\n - Technical Partnership: Work closely with our Sales Engineering team to execute deep-dive demos and technical deep dives.\n\n - Product Feedback Loop: Act as the voice of the  customer, relaying field insights to Product and Engineering to help shape roadmap direction.\n\n - Stakeholder Management: Represent Traversal with credibility when engaging with SREs, platform teams, and C-suite executives.\n\n\nREQUIREMENTS\n\n - 5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer tools.\n\n - Proven track record of exceeding sales targets in early-stage or high-growth environments where you’ve built your own pipeline.\n\n - Experience owning complex, multi-stakeholder sales cycles with a focus on technical decision-makers.\n\n - Strong technical acumen and ability to communicate with engineering buyers.\n\n - Self-starter who thrives in ambiguity and takes a high-ownership approach to solving problems\n\n\nNICE TO HAVE\n\n - Deep familiarity with SRE workflows, cloud-native observability, or AI-native infrastructure..\n\n - Experience with product-led growth motions or bottoms-up sales models.\n\n - Prior experience as a founding or early sales hire at a startup.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time is $300,000 - $320,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams."},{"id":"db825a84-eea5-4595-b69b-71e443ce0416","title":"Solutions Engineer - West","department":"Field Engineering","team":"Field Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-08T16:36:55.024+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/db825a84-eea5-4595-b69b-71e443ce0416","applyUrl":"https://jobs.ashbyhq.com/traversal/db825a84-eea5-4595-b69b-71e443ce0416/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Solutions Engineer at Traversal, you’ll help define how we engage with prospective customers, you'll guide them from initial technical discovery through successful deployment. This is a foundational, customer-facing role at the intersection of technical depth and relationship building.</p><p style=\"min-height:1.5em\">You’ll collaborate with product and engineering to translate customer needs into compelling, customized pilot deployments that achieve high value for customers. You’ll work closely with our CEO, CTO, GTM and Product teams to help scale founder-led sales into a repeatable process. You’ll act as the technical voice in conversations with prospects, create resources to support go-to-market efforts, and relay insights back to the team to shape roadmap priorities.</p><p style=\"min-height:1.5em\">If you thrive in high-ownership, high-velocity environments—and are excited to help define how AI-native infrastructure products are introduced and adopted—we’d love to meet you.</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive technical discovery and demo conversations with engineering teams evaluating Traversal.</p></li><li><p style=\"min-height:1.5em\">Translate complex infrastructure problems into tailored, high-impact pilot evaluations.</p></li><li><p style=\"min-height:1.5em\">Build and maintain demo environments, technical guides, and internal tooling to support our sales process.</p></li><li><p style=\"min-height:1.5em\">Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.</p></li><li><p style=\"min-height:1.5em\">Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption.</p></li><li><p style=\"min-height:1.5em\">Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.</p></li><li><p style=\"min-height:1.5em\">Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.</p></li><li><p style=\"min-height:1.5em\">Experience building POCs, leading demos, or owning technical parts of a sales cycle.</p></li><li><p style=\"min-height:1.5em\">Comfortable working in a fast-paced startup environment with shifting priorities.</p></li><li><p style=\"min-height:1.5em\">Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.</p></li><li><p style=\"min-height:1.5em\">Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Familiarity with SRE workflows or observability tools.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes.</p></li><li><p style=\"min-height:1.5em\">Proven ability to create technical enablement content and scale early sales motions.</p></li><li><p style=\"min-height:1.5em\">Interest in AI infrastructure and the future of agentic systems.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $150,000–$300,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.</p><p style=\"min-height:1.5em\">We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p><p style=\"min-height:1.5em\">Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Solutions Engineer at Traversal, you’ll help define how we engage with prospective customers, you'll guide them from initial technical discovery through successful deployment. This is a foundational, customer-facing role at the intersection of technical depth and relationship building.\n\nYou’ll collaborate with product and engineering to translate customer needs into compelling, customized pilot deployments that achieve high value for customers. You’ll work closely with our CEO, CTO, GTM and Product teams to help scale founder-led sales into a repeatable process. You’ll act as the technical voice in conversations with prospects, create resources to support go-to-market efforts, and relay insights back to the team to shape roadmap priorities.\n\nIf you thrive in high-ownership, high-velocity environments—and are excited to help define how AI-native infrastructure products are introduced and adopted—we’d love to meet you.\n\n\n\n\nRESPONSIBILITIES\n\n - Drive technical discovery and demo conversations with engineering teams evaluating Traversal.\n\n - Translate complex infrastructure problems into tailored, high-impact pilot evaluations.\n\n - Build and maintain demo environments, technical guides, and internal tooling to support our sales process.\n\n - Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.\n\n - Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption.\n\n - Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem.\n\n\nREQUIREMENTS\n\n - 3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.\n\n - Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.\n\n - Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.\n\n - Experience building POCs, leading demos, or owning technical parts of a sales cycle.\n\n - Comfortable working in a fast-paced startup environment with shifting priorities.\n\n - Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.\n\n - Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production\n\n\nNICE TO HAVE\n\n - Familiarity with SRE workflows or observability tools.\n\n - Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes.\n\n - Proven ability to create technical enablement content and scale early sales motions.\n\n - Interest in AI infrastructure and the future of agentic systems.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $150,000–$300,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nWe’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.\n\nWe have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.\n\nWorking here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software."},{"id":"eb92071c-71b2-4281-8d31-37cc0ecc457a","title":"Security Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-10-20T20:27:38.903+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/eb92071c-71b2-4281-8d31-37cc0ecc457a","applyUrl":"https://jobs.ashbyhq.com/traversal/eb92071c-71b2-4281-8d31-37cc0ecc457a/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Security Engineer at Traversal, your mission is to raise the security floor across the company by building AI-native security mechanisms tailored to how we work. This is not a compliance role, and it isn’t about the basics like adding SAST to pipelines. You’ll partner with our security leadership team to shape the security roadmap across product, cloud, and infrastructure, and you’ll own broad-scope projects within it: designing and shipping the secure foundations Traversal engineers build on, and driving us toward a future where automated verification, not manual code review, decides whether a change is safe to ship. You’ll also build security capabilities directly into Traversal’s products and cloud infrastructure to safeguard our enterprise customers and their data.</p><p style=\"min-height:1.5em\">Traversal serves Fortune 50 enterprises across multi-tenant environments, BYOC deployments, and several compliance regimes. Your work will span application behavior, identity, infrastructure, deployment boundaries, data security, and access controls, continuously pushing Traversal’s security posture forward.</p><p style=\"min-height:1.5em\">We welcome strong software and infrastructure engineers who have owned security-critical systems and want to specialize in security. We also welcome experienced security engineers who want to build. Either way, you’ll lead and deliver your area independently. This is a senior, high-impact role: you’ll own foundational security systems end to end. As your scope grows, you’ll also set technical direction across related work streams and build capabilities other teams adopt and extend.<br /></p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Secure Constructs &amp; Paved Paths</strong>: Design and ship the libraries, defaults, and workflows that make the secure way to build at Traversal the easiest way.</p></li><li><p style=\"min-height:1.5em\"><strong>Security Invariants &amp; Guardrails:</strong> Define and implement controls that continuously verify security properties across our products and cloud infrastructure.</p></li><li><p style=\"min-height:1.5em\"><strong>Build Security into Products:</strong> Design and ship security capabilities in Traversal’s products that support enterprise security teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Findings to Fixes:</strong> Discover issues, verify them, assess them, ship fixes with system owners, and add tests or controls that prevent recurrence.</p></li><li><p style=\"min-height:1.5em\"><strong>Security Architecture:</strong> Architect security systems and major components, defining the interfaces, invariants, and evolution paths that let them scale across SaaS and BYOC deployments.</p></li><li><p style=\"min-height:1.5em\"><strong>Delivery &amp; Adoption:</strong> Lead multi-phase rollouts, migrations, and deprecations across teams with careful sequencing and de-risking, and land them with enablement and measurable success criteria.</p></li><li><p style=\"min-height:1.5em\"><strong>Operational Ownership:</strong> Ship operationally complete systems with monitoring, alert quality, runbooks, and safe rollout and upgrade paths; debug and resolve security issues in your area.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Direction:</strong> Set direction for scoped security domains, connect technical work to customer and business outcomes, and use results to shape the follow-up roadmap with product and engineering leadership.</p></li><li><p style=\"min-height:1.5em\"><strong>Mentorship &amp; Leverage:</strong> Mentor engineers and emerging technical leaders, and create patterns, libraries, and reference implementations that let others extend your work without depending on you.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4-6+ years building or securing production software or infrastructure at technically rigorous companies or teams, including sensitive, mission-critical systems.</p></li><li><p style=\"min-height:1.5em\">Proven ability to independently lead ambiguous, cross-team security projects from design through implementation, migration, and adoption, with minimal structure.</p></li><li><p style=\"min-height:1.5em\">Strong programming skills in a language such as Python, Rust, or Go and the ability to work effectively in an existing codebase.</p></li><li><p style=\"min-height:1.5em\">Hands-on depth in application security or cloud security, with working knowledge of the other, gained either in a security role or by owning security-critical systems as a software or infrastructure engineer.</p></li><li><p style=\"min-height:1.5em\">Technical depth in risk assessment. Looks at standards like NIST &amp; SOC2 as a starting point, and not necessarily the right baseline.</p></li><li><p style=\"min-height:1.5em\">Practical understanding of authentication, authorization, trust boundaries, secrets, and common failure modes in distributed systems.</p></li><li><p style=\"min-height:1.5em\">Clear written communication and a collaborative approach to technical disagreements.</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with enterprise customer security requirements.</p></li><li><p style=\"min-height:1.5em\">Experience building on and securing infrastructure-as-code (e.g., Terraform) and container orchestration systems (e.g., Kubernetes).</p></li><li><p style=\"min-height:1.5em\">Detection engineering, security telemetry, or automated control validation.</p></li><li><p style=\"min-height:1.5em\">Offensive testing experience paired with shipped remediations.</p></li><li><p style=\"min-height:1.5em\">Experience with applying formal methods for security.</p></li></ul><p style=\"min-height:1.5em\">You don’t need experience in every area above. We’re interested in what you’ve built, how you made decisions, and how your work changed the systems and teams around you.</p><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $240,000-$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Security Engineer at Traversal, your mission is to raise the security floor across the company by building AI-native security mechanisms tailored to how we work. This is not a compliance role, and it isn’t about the basics like adding SAST to pipelines. You’ll partner with our security leadership team to shape the security roadmap across product, cloud, and infrastructure, and you’ll own broad-scope projects within it: designing and shipping the secure foundations Traversal engineers build on, and driving us toward a future where automated verification, not manual code review, decides whether a change is safe to ship. You’ll also build security capabilities directly into Traversal’s products and cloud infrastructure to safeguard our enterprise customers and their data.\n\nTraversal serves Fortune 50 enterprises across multi-tenant environments, BYOC deployments, and several compliance regimes. Your work will span application behavior, identity, infrastructure, deployment boundaries, data security, and access controls, continuously pushing Traversal’s security posture forward.\n\nWe welcome strong software and infrastructure engineers who have owned security-critical systems and want to specialize in security. We also welcome experienced security engineers who want to build. Either way, you’ll lead and deliver your area independently. This is a senior, high-impact role: you’ll own foundational security systems end to end. As your scope grows, you’ll also set technical direction across related work streams and build capabilities other teams adopt and extend.\n\n\n\nRESPONSIBILITIES\n\n - Secure Constructs & Paved Paths: Design and ship the libraries, defaults, and workflows that make the secure way to build at Traversal the easiest way.\n\n - Security Invariants & Guardrails: Define and implement controls that continuously verify security properties across our products and cloud infrastructure.\n\n - Build Security into Products: Design and ship security capabilities in Traversal’s products that support enterprise security teams.\n\n - Findings to Fixes: Discover issues, verify them, assess them, ship fixes with system owners, and add tests or controls that prevent recurrence.\n\n - Security Architecture: Architect security systems and major components, defining the interfaces, invariants, and evolution paths that let them scale across SaaS and BYOC deployments.\n\n - Delivery & Adoption: Lead multi-phase rollouts, migrations, and deprecations across teams with careful sequencing and de-risking, and land them with enablement and measurable success criteria.\n\n - Operational Ownership: Ship operationally complete systems with monitoring, alert quality, runbooks, and safe rollout and upgrade paths; debug and resolve security issues in your area.\n\n - Technical Direction: Set direction for scoped security domains, connect technical work to customer and business outcomes, and use results to shape the follow-up roadmap with product and engineering leadership.\n\n - Mentorship & Leverage: Mentor engineers and emerging technical leaders, and create patterns, libraries, and reference implementations that let others extend your work without depending on you.\n\n\nREQUIREMENTS\n\n - 4-6+ years building or securing production software or infrastructure at technically rigorous companies or teams, including sensitive, mission-critical systems.\n\n - Proven ability to independently lead ambiguous, cross-team security projects from design through implementation, migration, and adoption, with minimal structure.\n\n - Strong programming skills in a language such as Python, Rust, or Go and the ability to work effectively in an existing codebase.\n\n - Hands-on depth in application security or cloud security, with working knowledge of the other, gained either in a security role or by owning security-critical systems as a software or infrastructure engineer.\n\n - Technical depth in risk assessment. Looks at standards like NIST & SOC2 as a starting point, and not necessarily the right baseline.\n\n - Practical understanding of authentication, authorization, trust boundaries, secrets, and common failure modes in distributed systems.\n\n - Clear written communication and a collaborative approach to technical disagreements.\n\n\nNICE TO HAVE\n\n - Experience with enterprise customer security requirements.\n\n - Experience building on and securing infrastructure-as-code (e.g., Terraform) and container orchestration systems (e.g., Kubernetes).\n\n - Detection engineering, security telemetry, or automated control validation.\n\n - Offensive testing experience paired with shipped remediations.\n\n - Experience with applying formal methods for security.\n\nYou don’t need experience in every area above. We’re interested in what you’ve built, how you made decisions, and how your work changed the systems and teams around you.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $240,000-$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n \n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"757bf638-db5d-47b6-b9e9-0727f2ec113e","title":"AI Engineer - Product Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-15T20:51:59.595+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/757bf638-db5d-47b6-b9e9-0727f2ec113e","applyUrl":"https://jobs.ashbyhq.com/traversal/757bf638-db5d-47b6-b9e9-0727f2ec113e/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">Our core product is our AI SRE agent. As a Product Engineer on the Agents team, you'll own how that agent behaves, where it shows up, and whether it holds up under real production load. That means working end-to-end on the harness and context engineering that shape agent reasoning, the streaming and orchestration layers that put it in front of engineers mid-incident, and the observability and evaluation systems that tell us whether any of it is actually working.</p><p style=\"min-height:1.5em\">Three areas drive impact on this team:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><u>Agent Behavior:</u> Improving how the agent reasons, decides, and communicates through harness design and context engineering. This is prompt and tool architecture, not prompt tweaking: what the agent sees, when it acts, what it does with ambiguity, and how we measure whether a change made it better.</p></li><li><p style=\"min-height:1.5em\"><u>Live Surface Area:</u> Getting agent intelligence into the places engineers already work, in real time. Slack channels, the web app, and whatever comes next. Streaming, orchestration, and long-running work that survives restarts and reconnects.</p></li><li><p style=\"min-height:1.5em\"><u>Stability at Scale:</u> Our agents run for hours against noisy, high-volume customer telemetry. Making that reliable means observability into agent behavior, scalable data patterns, and systems that degrade gracefully instead of silently.</p></li></ul><p style=\"min-height:1.5em\">Each of these requires product vision and autonomy. You'll be deciding what to build as often as you're building it.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Agent Development:</strong> Build AI agents with a mind for user experience and capabilities like long-horizon work, proactiveness, resilience, readability, and evidence citation.</p></li><li><p style=\"min-height:1.5em\"><strong>User Experience:</strong> Innovate and drive the evolution of AI UX/UI design, rapidly iterating based on user feedback to improve overall usability.</p></li><li><p style=\"min-height:1.5em\"><strong>Harness and Context Engineering:</strong> Design the tool interfaces, context assembly, and decision logic that determine how well the agent performs on real incidents.</p></li><li><p style=\"min-height:1.5em\"><strong>Evaluation:</strong> Build the eval harnesses and offline datasets that let us ship agent changes with confidence rather than vibes.</p></li><li><p style=\"min-height:1.5em\"><strong>Live Delivery:</strong> Design and implement the streaming, orchestration, and API layers that carry agent output into Slack and the product in real time.</p></li><li><p style=\"min-height:1.5em\"><strong>Data and Infrastructure:</strong> Own efficient storage, retrieval, and processing across PostgreSQL, Redis, Kafka, and S3, in support of agents operating on large-scale time-series and topological data.</p></li><li><p style=\"min-height:1.5em\"><strong>Product Impact:</strong> Translate agent capability into features that reduce cognitive load for on-call engineers, iterating quickly on user feedback.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of software engineering experience, with a strong focus on full-stack or backend systems.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience building with agentic AI systems or LLM-powered products, including familiarity with tool use, context management, and the failure modes that come with both.</p></li><li><p style=\"min-height:1.5em\">Strong experience with Python and web frameworks such as FastAPI.</p></li><li><p style=\"min-height:1.5em\">Comfort working in a React and TypeScript codebase, enough to ship a feature end to end without waiting on someone else for the frontend.</p></li><li><p style=\"min-height:1.5em\">Experience deploying applications on AWS, working with ECS or Kubernetes, Postgres for data storage, and S3 for large-scale object storage.</p></li><li><p style=\"min-height:1.5em\">Proven ability to lead in fast-paced startup environments, with limited resources, shifting priorities, and minimal structure.</p></li></ul><p style=\"min-height:1.5em\">You don't need to meet every requirement. If you have deep experience in a subset of these areas, we encourage you to apply.</p><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with durable execution or workflow orchestration frameworks such as Temporal.</p></li><li><p style=\"min-height:1.5em\">Background in observability, monitoring, or incident response tooling, as a builder or a heavy user.</p></li><li><p style=\"min-height:1.5em\">Experience running evals for LLM systems, or otherwise bringing measurement discipline to non-deterministic software.</p></li><li><p style=\"min-height:1.5em\">Background in large-scale, complex, data-driven applications.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nOur core product is our AI SRE agent. As a Product Engineer on the Agents team, you'll own how that agent behaves, where it shows up, and whether it holds up under real production load. That means working end-to-end on the harness and context engineering that shape agent reasoning, the streaming and orchestration layers that put it in front of engineers mid-incident, and the observability and evaluation systems that tell us whether any of it is actually working.\n\nThree areas drive impact on this team:\n\n - Agent Behavior: Improving how the agent reasons, decides, and communicates through harness design and context engineering. This is prompt and tool architecture, not prompt tweaking: what the agent sees, when it acts, what it does with ambiguity, and how we measure whether a change made it better.\n\n - Live Surface Area: Getting agent intelligence into the places engineers already work, in real time. Slack channels, the web app, and whatever comes next. Streaming, orchestration, and long-running work that survives restarts and reconnects.\n\n - Stability at Scale: Our agents run for hours against noisy, high-volume customer telemetry. Making that reliable means observability into agent behavior, scalable data patterns, and systems that degrade gracefully instead of silently.\n\nEach of these requires product vision and autonomy. You'll be deciding what to build as often as you're building it.\n\n\nRESPONSIBILITIES\n\n - Agent Development: Build AI agents with a mind for user experience and capabilities like long-horizon work, proactiveness, resilience, readability, and evidence citation.\n\n - User Experience: Innovate and drive the evolution of AI UX/UI design, rapidly iterating based on user feedback to improve overall usability.\n\n - Harness and Context Engineering: Design the tool interfaces, context assembly, and decision logic that determine how well the agent performs on real incidents.\n\n - Evaluation: Build the eval harnesses and offline datasets that let us ship agent changes with confidence rather than vibes.\n\n - Live Delivery: Design and implement the streaming, orchestration, and API layers that carry agent output into Slack and the product in real time.\n\n - Data and Infrastructure: Own efficient storage, retrieval, and processing across PostgreSQL, Redis, Kafka, and S3, in support of agents operating on large-scale time-series and topological data.\n\n - Product Impact: Translate agent capability into features that reduce cognitive load for on-call engineers, iterating quickly on user feedback.\n\n\nREQUIREMENTS\n\n - 3+ years of software engineering experience, with a strong focus on full-stack or backend systems.\n\n - Hands-on experience building with agentic AI systems or LLM-powered products, including familiarity with tool use, context management, and the failure modes that come with both.\n\n - Strong experience with Python and web frameworks such as FastAPI.\n\n - Comfort working in a React and TypeScript codebase, enough to ship a feature end to end without waiting on someone else for the frontend.\n\n - Experience deploying applications on AWS, working with ECS or Kubernetes, Postgres for data storage, and S3 for large-scale object storage.\n\n - Proven ability to lead in fast-paced startup environments, with limited resources, shifting priorities, and minimal structure.\n\nYou don't need to meet every requirement. If you have deep experience in a subset of these areas, we encourage you to apply.\n\n\nNICE TO HAVE\n\n - Experience with durable execution or workflow orchestration frameworks such as Temporal.\n\n - Background in observability, monitoring, or incident response tooling, as a builder or a heavy user.\n\n - Experience running evals for LLM systems, or otherwise bringing measurement discipline to non-deterministic software.\n\n - Background in large-scale, complex, data-driven applications.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"bbeab2c4-3510-47c4-b992-260b853d9bdd","title":"AI Engineer - Forward Deployed Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-11-03T18:27:05.839+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/bbeab2c4-3510-47c4-b992-260b853d9bdd","applyUrl":"https://jobs.ashbyhq.com/traversal/bbeab2c4-3510-47c4-b992-260b853d9bdd/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Forward Deployed Engineer at Traversal, you will own the last-mile delivery of the Traversal platform and product for our most strategic customers to upgrade and tune the performance of our core AI agent directly in their environments. You will need to iterate and prototype rapidly based on customer feedback, understand the nuances of production software systems across industries and scale, and build cutting edge AI systems that operate performantly across petabytes of data.</p><p style=\"min-height:1.5em\">Our FDEs’ primary objective is to own large-scale strategic projects to meaningfully upgrade the core Traversal platform, product, and AI, based on their learnings from deploying Traversal and delivering value to our customers on the field. In doing so, they help drive our engineering roadmap, orchestrate cross-team initiatives, and explore entirely new opportunities for the business as a whole.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead the design and implementation of scalable, robust backend systems to support AI agents and observability tools.</p></li><li><p style=\"min-height:1.5em\">Prototype and evaluate prompting strategies, reasoning workflows, and tool-use policies for agents operating on large-scale observability data and complex troubleshooting workflows.</p></li><li><p style=\"min-height:1.5em\">Collaborate with AI researchers, product engineers, and infrastructure teams to drive cross-cutting upgrades to our core platform and product offerings.</p></li><li><p style=\"min-height:1.5em\">Provide white glove deployment support for the Traversal platform and products in enterprise environments.</p></li><li><p style=\"min-height:1.5em\">Build long term relationships with customers and proactively identify new opportunities for AI deployment throughout the lifecycle of an engagement.</p></li><li><p style=\"min-height:1.5em\">Be a champion for Traversal’s mission in the field.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of software engineering experience, with a strong focus on backend, data, and/or cloud infrastructure systems.</p></li><li><p style=\"min-height:1.5em\">Experience with LLM-based applications and/or multi-agent systems, with judgment in model evaluation and experimental iteration to improve product accuracy and behavior.</p></li><li><p style=\"min-height:1.5em\">Proven ability to lead in fast-paced startup environments, with minimal structure, shifting priorities, and limited resources.</p></li><li><p style=\"min-height:1.5em\">Collaborative, impact-driven mindset and ability to work across research and engineering teams.</p></li><li><p style=\"min-height:1.5em\">Experience deploying and maintaining applications on AWS, working with ECS or EKS, Postgres for data storage, and S3 for large-scale object storage.</p></li><li><p style=\"min-height:1.5em\">Strong familiarity with observability and monitoring tools to ensure the system is running smoothly and efficiently.</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.</p></li><li><p style=\"min-height:1.5em\">Strong project management skills, being able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes.</p></li><li><p style=\"min-height:1.5em\">Familiarity with SRE day-to-day workflows and pain points.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $200,000–$275,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p><p style=\"min-height:1.5em\">Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Forward Deployed Engineer at Traversal, you will own the last-mile delivery of the Traversal platform and product for our most strategic customers to upgrade and tune the performance of our core AI agent directly in their environments. You will need to iterate and prototype rapidly based on customer feedback, understand the nuances of production software systems across industries and scale, and build cutting edge AI systems that operate performantly across petabytes of data.\n\nOur FDEs’ primary objective is to own large-scale strategic projects to meaningfully upgrade the core Traversal platform, product, and AI, based on their learnings from deploying Traversal and delivering value to our customers on the field. In doing so, they help drive our engineering roadmap, orchestrate cross-team initiatives, and explore entirely new opportunities for the business as a whole.\n\n\nRESPONSIBILITIES\n\n - Lead the design and implementation of scalable, robust backend systems to support AI agents and observability tools.\n\n - Prototype and evaluate prompting strategies, reasoning workflows, and tool-use policies for agents operating on large-scale observability data and complex troubleshooting workflows.\n\n - Collaborate with AI researchers, product engineers, and infrastructure teams to drive cross-cutting upgrades to our core platform and product offerings.\n\n - Provide white glove deployment support for the Traversal platform and products in enterprise environments.\n\n - Build long term relationships with customers and proactively identify new opportunities for AI deployment throughout the lifecycle of an engagement.\n\n - Be a champion for Traversal’s mission in the field.\n\n\nREQUIREMENTS\n\n - 3+ years of software engineering experience, with a strong focus on backend, data, and/or cloud infrastructure systems.\n\n - Experience with LLM-based applications and/or multi-agent systems, with judgment in model evaluation and experimental iteration to improve product accuracy and behavior.\n\n - Proven ability to lead in fast-paced startup environments, with minimal structure, shifting priorities, and limited resources.\n\n - Collaborative, impact-driven mindset and ability to work across research and engineering teams.\n\n - Experience deploying and maintaining applications on AWS, working with ECS or EKS, Postgres for data storage, and S3 for large-scale object storage.\n\n - Strong familiarity with observability and monitoring tools to ensure the system is running smoothly and efficiently.\n\n\nNICE TO HAVE\n\n - Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.\n\n - Strong project management skills, being able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.\n\n - Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes.\n\n - Familiarity with SRE day-to-day workflows and pain points.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $200,000–$275,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\nWHY YOU SHOULD JOIN US\n\nWe’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.\n\nWorking here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software."},{"id":"17fc1806-b28f-409e-b7b3-6a4f6b415553","title":"Cloud Infrastructure Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-22T17:04:46.726+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/17fc1806-b28f-409e-b7b3-6a4f6b415553","applyUrl":"https://jobs.ashbyhq.com/traversal/17fc1806-b28f-409e-b7b3-6a4f6b415553/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Cloud Infrastructure Engineer on Traversal’s Infrastructure team, you’ll design, secure, and operate the core systems that power Traversal’s AI products. We already serve Fortune 50 enterprises with large-scale, multi-tenant environments, BYOC deployments, and SOC 2 Type II controls, and we’re rapidly scaling.</p><p style=\"min-height:1.5em\">You’ll focus on the building blocks of our Terraform-defined infrastructure and Kubernetes environments, while supporting the complex needs of operating the highly-available, highly-resilient, and cost-efficient platform that supports the Traversal AI SRE agent.</p><p style=\"min-height:1.5em\">This is a senior, high-impact role: you’ll own foundational systems, work across AWS-native infrastructure, cloud networking, Kubernetes environments, Terraform, Helm, Python, and more, shaping how enterprise AI reliability is built and scaled.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>System Design &amp; Architecture:</strong> Design scalable, reliable infrastructure for AI workloads, inference, data pipelines, and agentic workflows</p></li><li><p style=\"min-height:1.5em\"><strong>CI/CD: </strong>Build and deliver best-in-class developer experience and software development lifecycle tooling for our growing engineering team</p></li><li><p style=\"min-height:1.5em\"><strong>Autoscaling:</strong> Scale on real signals (queue lag, in-flight requests, latency); add burst capacity and safe drains</p></li><li><p style=\"min-height:1.5em\"><strong>Infrastructure as Code:</strong> Evolve Terraform+Helm for multi-environment deployments, secrets, policy-as-code, and workload identity</p></li><li><p style=\"min-height:1.5em\"><strong>Observability:</strong> Build and deliver end-to-end visibility into our infrastructure, systems, and applications, and connect it to Traversal’s AI SRE agent for self-driving production</p></li><li><p style=\"min-height:1.5em\"><strong>Security</strong>: Partner with our cloud security lead to improve Traversal’s security and compliance posture, implementing least privilege principles, JIT access workflows, default-deny egress, auditability, and policy-as-code</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of experience at technically rigorous companies or teams</p></li><li><p style=\"min-height:1.5em\">Proven experience operating cloud and Kubernetes native infrastructure and applications at scale with &gt;99.9% availability</p></li><li><p style=\"min-height:1.5em\">Demonstrated hands-on experience with AWS, EKS, Terraform, Helm</p></li><li><p style=\"min-height:1.5em\">Experience designing idempotent systems (outbox, dedupe keys, safe replay)</p></li><li><p style=\"min-height:1.5em\">Incident response, chaos testing, capacity planning</p></li><li><p style=\"min-height:1.5em\">Strong debugging skills across infrastructure, compute, network, runtime, storage, and auth layers</p></li></ul><p style=\"min-height:1.5em\"><strong>Nice to Have</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Service mesh (Envoy/Istio), Cilium/eBPF</p></li><li><p style=\"min-height:1.5em\">GPU workload operations, inference servers, token streaming gateways</p></li><li><p style=\"min-height:1.5em\">Production experience building and maintaining systems in Python, Rust, and TypeScript</p></li><li><p style=\"min-height:1.5em\">Data governance (PII discovery/redaction), lineage, tokenization</p></li><li><p style=\"min-height:1.5em\">Experience designing, implementing, and deploying cross-region active/active architectures</p></li><li><p style=\"min-height:1.5em\">Familiarity with other cloud providers (GCP, Azure, Oracle Cloud)</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $175,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Cloud Infrastructure Engineer on Traversal’s Infrastructure team, you’ll design, secure, and operate the core systems that power Traversal’s AI products. We already serve Fortune 50 enterprises with large-scale, multi-tenant environments, BYOC deployments, and SOC 2 Type II controls, and we’re rapidly scaling.\n\nYou’ll focus on the building blocks of our Terraform-defined infrastructure and Kubernetes environments, while supporting the complex needs of operating the highly-available, highly-resilient, and cost-efficient platform that supports the Traversal AI SRE agent.\n\nThis is a senior, high-impact role: you’ll own foundational systems, work across AWS-native infrastructure, cloud networking, Kubernetes environments, Terraform, Helm, Python, and more, shaping how enterprise AI reliability is built and scaled.\n\n\nRESPONSIBILITIES\n\n - System Design & Architecture: Design scalable, reliable infrastructure for AI workloads, inference, data pipelines, and agentic workflows\n\n - CI/CD: Build and deliver best-in-class developer experience and software development lifecycle tooling for our growing engineering team\n\n - Autoscaling: Scale on real signals (queue lag, in-flight requests, latency); add burst capacity and safe drains\n\n - Infrastructure as Code: Evolve Terraform+Helm for multi-environment deployments, secrets, policy-as-code, and workload identity\n\n - Observability: Build and deliver end-to-end visibility into our infrastructure, systems, and applications, and connect it to Traversal’s AI SRE agent for self-driving production\n\n - Security: Partner with our cloud security lead to improve Traversal’s security and compliance posture, implementing least privilege principles, JIT access workflows, default-deny egress, auditability, and policy-as-code\n\n\nREQUIREMENTS\n\n - 7+ years of experience at technically rigorous companies or teams\n\n - Proven experience operating cloud and Kubernetes native infrastructure and applications at scale with >99.9% availability\n\n - Demonstrated hands-on experience with AWS, EKS, Terraform, Helm\n\n - Experience designing idempotent systems (outbox, dedupe keys, safe replay)\n\n - Incident response, chaos testing, capacity planning\n\n - Strong debugging skills across infrastructure, compute, network, runtime, storage, and auth layers\n\nNice to Have\n\n - Service mesh (Envoy/Istio), Cilium/eBPF\n\n - GPU workload operations, inference servers, token streaming gateways\n\n - Production experience building and maintaining systems in Python, Rust, and TypeScript\n\n - Data governance (PII discovery/redaction), lineage, tokenization\n\n - Experience designing, implementing, and deploying cross-region active/active architectures\n\n - Familiarity with other cloud providers (GCP, Azure, Oracle Cloud)\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $175,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"5f5041e8-c774-4301-8775-fd2e7eafaf89","title":"AI Adoption Engineer - East","department":"Field Engineering","team":"Field Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-07-07T21:03:12.268+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/5f5041e8-c774-4301-8775-fd2e7eafaf89","applyUrl":"https://jobs.ashbyhq.com/traversal/5f5041e8-c774-4301-8775-fd2e7eafaf89/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As an AI Adoption Engineer you are a technically fluent, commercially aware practitioner who moves a customer through four adoption phases — Activation, Scaling, Optimization, and Value Realization — and owns the outcome at each step. You will run enablement sessions, debug accuracy failures, engineer custom prompts, drive quarterly business reviews, gather product feedback, drive product changes, and surface expansion opportunities. </p><p style=\"min-height:1.5em\">Traversal is an AI SRE platform that delivers root cause analysis and incident resolution with causal reasoning inside the workflows engineers already use — Slack, ServiceNow, and more. Our customers run some of the most demanding production systems on the planet: global financial networks, cloud-native infrastructure, mission-critical digital commerce.</p><p style=\"min-height:1.5em\">We sell a consumption-based product. The selling never stops, and adoption work never stops. Every customer touchpoint is an opportunity to drive more usage — and more value. Today our Field Deployment Engineers own implementation. Once a customer is live, the next chapter begins: getting them to the point where Traversal is the first tool engineers reach for on every incident, renewal is a formality, and expansion is a natural conversation.</p><p style=\"min-height:1.5em\">That chapter belongs to the AI Adoption Engineer (AAE).</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><p style=\"min-height:1.5em\"><strong>Customer Ownership</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own all four adoption phases end-to-end for a portfolio of enterprise accounts, from first post-deployment kickoff through renewal signature.</p></li><li><p style=\"min-height:1.5em\">Maintain a customer-specific 30/60/90 roadmap, updated weekly and reviewed in every customer sync.</p></li><li><p style=\"min-height:1.5em\">Run every customer-facing meeting type in the process: kickoffs, team enablement sessions, bi-weekly product feedback calls, power-user 1:1s, weekly syncs, exec/leadership syncs, and Quarterly Business Reviews.</p></li><li><p style=\"min-height:1.5em\">Publish a monthly async leadership update to each account’s executive sponsors — written, concise, and built on real usage data.</p></li></ul><p style=\"min-height:1.5em\"><strong>Technical Depth</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own customer-specific integrations, custom prompt engineering, and edge-case debugging for each assigned account.</p></li><li><p style=\"min-height:1.5em\">Instrument and maintain accuracy tracking in collaboration with the customer — ensuring the dataset is customer-owned and credible, not vendor self-reported.</p></li><li><p style=\"min-height:1.5em\">Identify and capture failure modes through power-user 1:1s, then work with the product team to translate them into roadmap items.</p></li><li><p style=\"min-height:1.5em\">Debug and resolve platform issues surfaced during adoption, coordinating with engineering when needed.</p></li><li><p style=\"min-height:1.5em\">Push for service-launch integration — getting Traversal wired into customer OAR/compliance checklists so every new service enables it by default.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Cross-Functional Contribution</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Synthesize customer feedback into structured product roadmap input for engineering and product leadership.</p></li><li><p style=\"min-height:1.5em\">Contribute to the adopt-traversal-sas cross-account Slack community, connecting power users across the customer base.</p></li><li><p style=\"min-height:1.5em\">Maintain and update per-team enablement decks, keeping them current with each major release.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years in a technical customer-facing role: solutions engineering, solutions architecture, technical account management, or customer success engineering at an enterprise software or infrastructure company.</p></li><li><p style=\"min-height:1.5em\">Genuine technical depth — you can read logs, understand distributed systems failures, and have a point of view on why an AI agent produced a wrong root cause. You don’t need to write production code daily, but you need to be credible in a room full of senior SREs.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to run executive-level conversations and engineer-level conversations in the same week with the same customer. You adjust without losing credibility at either level.</p></li><li><p style=\"min-height:1.5em\">Experience driving adoption of a technical product with a complex, multi-stakeholder customer — not just managing the relationship, but actively changing how people work.</p></li><li><p style=\"min-height:1.5em\">Strong written communication. Your monthly leadership updates, enablement decks, and QBR narratives will be the customer’s primary record of why Traversal is worth renewing.</p></li><li><p style=\"min-height:1.5em\">Comfort with ambiguity and a builder’s instinct — this is an early-stage role; the playbook exists but you will extend it.</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Background in observability, AIOps, ITSM, or incident management — you understand the workflows Traversal lives inside.</p></li><li><p style=\"min-height:1.5em\">Experience as an SRE or FDE</p></li><li><p style=\"min-height:1.5em\">Experience with Slack-based enterprise workflows, ServiceNow, or Splunk as a practitioner or integrator.</p></li><li><p style=\"min-height:1.5em\">Familiarity with consumption-based or credit-based SaaS pricing models and what they mean for customer behavior.</p></li><li><p style=\"min-height:1.5em\">Prior experience at a company that sold to infrastructure, platform, or SRE teams at large enterprises.</p></li><li><p style=\"min-height:1.5em\">Exposure to prompt engineering or AI product configuration — you don’t need to be an ML engineer, but you should understand why a system prompt matters.</p></li><li><p style=\"min-height:1.5em\">History of turning a skeptical power user into a champion — you have a story about this.</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000 OTE<strong> </strong>, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\"></p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs an AI Adoption Engineer you are a technically fluent, commercially aware practitioner who moves a customer through four adoption phases — Activation, Scaling, Optimization, and Value Realization — and owns the outcome at each step. You will run enablement sessions, debug accuracy failures, engineer custom prompts, drive quarterly business reviews, gather product feedback, drive product changes, and surface expansion opportunities. \n\nTraversal is an AI SRE platform that delivers root cause analysis and incident resolution with causal reasoning inside the workflows engineers already use — Slack, ServiceNow, and more. Our customers run some of the most demanding production systems on the planet: global financial networks, cloud-native infrastructure, mission-critical digital commerce.\n\nWe sell a consumption-based product. The selling never stops, and adoption work never stops. Every customer touchpoint is an opportunity to drive more usage — and more value. Today our Field Deployment Engineers own implementation. Once a customer is live, the next chapter begins: getting them to the point where Traversal is the first tool engineers reach for on every incident, renewal is a formality, and expansion is a natural conversation.\n\nThat chapter belongs to the AI Adoption Engineer (AAE).\n\n\n\n\nRESPONSIBILITIES\n\nCustomer Ownership\n\n - Own all four adoption phases end-to-end for a portfolio of enterprise accounts, from first post-deployment kickoff through renewal signature.\n\n - Maintain a customer-specific 30/60/90 roadmap, updated weekly and reviewed in every customer sync.\n\n - Run every customer-facing meeting type in the process: kickoffs, team enablement sessions, bi-weekly product feedback calls, power-user 1:1s, weekly syncs, exec/leadership syncs, and Quarterly Business Reviews.\n\n - Publish a monthly async leadership update to each account’s executive sponsors — written, concise, and built on real usage data.\n\nTechnical Depth\n\n - Own customer-specific integrations, custom prompt engineering, and edge-case debugging for each assigned account.\n\n - Instrument and maintain accuracy tracking in collaboration with the customer — ensuring the dataset is customer-owned and credible, not vendor self-reported.\n\n - Identify and capture failure modes through power-user 1:1s, then work with the product team to translate them into roadmap items.\n\n - Debug and resolve platform issues surfaced during adoption, coordinating with engineering when needed.\n\n - Push for service-launch integration — getting Traversal wired into customer OAR/compliance checklists so every new service enables it by default.\n\n\n\nCross-Functional Contribution\n\n - Synthesize customer feedback into structured product roadmap input for engineering and product leadership.\n\n - Contribute to the adopt-traversal-sas cross-account Slack community, connecting power users across the customer base.\n\n - Maintain and update per-team enablement decks, keeping them current with each major release.\n\n\nREQUIREMENTS\n\n - 5+ years in a technical customer-facing role: solutions engineering, solutions architecture, technical account management, or customer success engineering at an enterprise software or infrastructure company.\n\n - Genuine technical depth — you can read logs, understand distributed systems failures, and have a point of view on why an AI agent produced a wrong root cause. You don’t need to write production code daily, but you need to be credible in a room full of senior SREs.\n\n - Demonstrated ability to run executive-level conversations and engineer-level conversations in the same week with the same customer. You adjust without losing credibility at either level.\n\n - Experience driving adoption of a technical product with a complex, multi-stakeholder customer — not just managing the relationship, but actively changing how people work.\n\n - Strong written communication. Your monthly leadership updates, enablement decks, and QBR narratives will be the customer’s primary record of why Traversal is worth renewing.\n\n - Comfort with ambiguity and a builder’s instinct — this is an early-stage role; the playbook exists but you will extend it.\n\n\n\n\nNICE TO HAVE\n\n - Background in observability, AIOps, ITSM, or incident management — you understand the workflows Traversal lives inside.\n\n - Experience as an SRE or FDE\n\n - Experience with Slack-based enterprise workflows, ServiceNow, or Splunk as a practitioner or integrator.\n\n - Familiarity with consumption-based or credit-based SaaS pricing models and what they mean for customer behavior.\n\n - Prior experience at a company that sold to infrastructure, platform, or SRE teams at large enterprises.\n\n - Exposure to prompt engineering or AI product configuration — you don’t need to be an ML engineer, but you should understand why a system prompt matters.\n\n - History of turning a skeptical power user into a champion — you have a story about this.\n\n\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000 OTE , plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n \n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\n"},{"id":"470a034c-5762-42e7-9a65-344b628f2b0d","title":"AI Engineer - Backend/Platform","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-13T14:36:23.108+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/470a034c-5762-42e7-9a65-344b628f2b0d","applyUrl":"https://jobs.ashbyhq.com/traversal/470a034c-5762-42e7-9a65-344b628f2b0d/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As an AI Engineer - Backend/Platform at Traversal, you’ll work on the core foundations that make Traversal’s AI possible while ensuring Traversal’s platform, products, and applications are delivered with a high bar for quality, reliability, resilience, cost-effectiveness, and maintainability.</p><p style=\"min-height:1.5em\">You will build and own the frameworks, shared libraries, application foundations, observability, and developer tooling that power Traversal’s systems and AI agents. This involves designing scalable distributed systems and abstractions, delivering core application framework components, implementing best practices for software architecture and software delivery while balancing velocity, research flexibility, and production reliability.</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead the design and implementation of scalable, robust backend systems to support AI agents and observability tools.</p></li><li><p style=\"min-height:1.5em\">Design and implement high-performance APIs to enable seamless communication between backend systems and frontend interfaces.</p></li><li><p style=\"min-height:1.5em\">Architect scalable distributed systems to support real-time workloads over petabytes of heterogeneous telemetry data.</p></li><li><p style=\"min-height:1.5em\">Build live evaluation pipelines, automated scoring systems, and benchmarks to measure and drive AI performance.</p></li><li><p style=\"min-height:1.5em\">Collaborate with AI engineers and scientists to integrate AI-driven insights and solutions into backend systems.</p></li><li><p style=\"min-height:1.5em\">Monitor, optimize, and scale backend services to handle high volumes of data while ensuring low-latency performance.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong system design skills for distributed systems.</p></li><li><p style=\"min-height:1.5em\">Proven production-scale software engineering experience.</p></li><li><p style=\"min-height:1.5em\">Experience with LLM-based applications and/or multi-agent systems.</p></li><li><p style=\"min-height:1.5em\">Strong data modeling skills and a track record of writing clean, maintainable code.</p></li><li><p style=\"min-height:1.5em\">Collaborative, impact-driven mindset and ability to work across research and engineering teams.</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Knowledge of software incidents and production SRE workflows.</p></li><li><p style=\"min-height:1.5em\">Prior experience with AI benchmarking or evaluation systems.</p></li><li><p style=\"min-height:1.5em\">Experience creating quantitative scoring systems or benchmarks in new problem domains.</p></li><li><p style=\"min-height:1.5em\">Familiarity with observability stacks (logs, metrics, traces) and telemetry systems.</p></li><li><p style=\"min-height:1.5em\">Background in agentic architectures, orchestration frameworks, or applied AI research.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs an AI Engineer - Backend/Platform at Traversal, you’ll work on the core foundations that make Traversal’s AI possible while ensuring Traversal’s platform, products, and applications are delivered with a high bar for quality, reliability, resilience, cost-effectiveness, and maintainability.\n\nYou will build and own the frameworks, shared libraries, application foundations, observability, and developer tooling that power Traversal’s systems and AI agents. This involves designing scalable distributed systems and abstractions, delivering core application framework components, implementing best practices for software architecture and software delivery while balancing velocity, research flexibility, and production reliability.\n\n\n\n\nRESPONSIBILITIES\n\n - Lead the design and implementation of scalable, robust backend systems to support AI agents and observability tools.\n\n - Design and implement high-performance APIs to enable seamless communication between backend systems and frontend interfaces.\n\n - Architect scalable distributed systems to support real-time workloads over petabytes of heterogeneous telemetry data.\n\n - Build live evaluation pipelines, automated scoring systems, and benchmarks to measure and drive AI performance.\n\n - Collaborate with AI engineers and scientists to integrate AI-driven insights and solutions into backend systems.\n\n - Monitor, optimize, and scale backend services to handle high volumes of data while ensuring low-latency performance.\n\n\nREQUIREMENTS\n\n - Strong system design skills for distributed systems.\n\n - Proven production-scale software engineering experience.\n\n - Experience with LLM-based applications and/or multi-agent systems.\n\n - Strong data modeling skills and a track record of writing clean, maintainable code.\n\n - Collaborative, impact-driven mindset and ability to work across research and engineering teams.\n\n\nNICE TO HAVE\n\n - Knowledge of software incidents and production SRE workflows.\n\n - Prior experience with AI benchmarking or evaluation systems.\n\n - Experience creating quantitative scoring systems or benchmarks in new problem domains.\n\n - Familiarity with observability stacks (logs, metrics, traces) and telemetry systems.\n\n - Background in agentic architectures, orchestration frameworks, or applied AI research.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"7cbc9604-3643-4f97-9eae-79b70a061650","title":"AI Adoption Engineer - West","department":"Field Engineering","team":"Field Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-07-07T21:07:46.826+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/7cbc9604-3643-4f97-9eae-79b70a061650","applyUrl":"https://jobs.ashbyhq.com/traversal/7cbc9604-3643-4f97-9eae-79b70a061650/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As an AI Adoption Engineer you are a technically fluent, commercially aware practitioner who moves a customer through four adoption phases — Activation, Scaling, Optimization, and Value Realization — and owns the outcome at each step. You will run enablement sessions, debug accuracy failures, engineer custom prompts, drive quarterly business reviews, gather product feedback, drive product changes, and surface expansion opportunities. </p><p style=\"min-height:1.5em\">Traversal is an AI SRE platform that delivers root cause analysis and incident resolution with causal reasoning inside the workflows engineers already use — Slack, ServiceNow, and more. Our customers run some of the most demanding production systems on the planet: global financial networks, cloud-native infrastructure, mission-critical digital commerce.</p><p style=\"min-height:1.5em\">We sell a consumption-based product. The selling never stops, and adoption work never stops. Every customer touchpoint is an opportunity to drive more usage — and more value. Today our Field Deployment Engineers own implementation. Once a customer is live, the next chapter begins: getting them to the point where Traversal is the first tool engineers reach for on every incident, renewal is a formality, and expansion is a natural conversation.</p><p style=\"min-height:1.5em\">That chapter belongs to the AI Adoption Engineer (AAE).</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><p style=\"min-height:1.5em\"><strong>Customer Ownership</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own all four adoption phases end-to-end for a portfolio of enterprise accounts, from first post-deployment kickoff through renewal signature.</p></li><li><p style=\"min-height:1.5em\">Maintain a customer-specific 30/60/90 roadmap, updated weekly and reviewed in every customer sync.</p></li><li><p style=\"min-height:1.5em\">Run every customer-facing meeting type in the process: kickoffs, team enablement sessions, bi-weekly product feedback calls, power-user 1:1s, weekly syncs, exec/leadership syncs, and Quarterly Business Reviews.</p></li><li><p style=\"min-height:1.5em\">Publish a monthly async leadership update to each account’s executive sponsors — written, concise, and built on real usage data.</p></li></ul><p style=\"min-height:1.5em\"><strong>Technical Depth</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own customer-specific integrations, custom prompt engineering, and edge-case debugging for each assigned account.</p></li><li><p style=\"min-height:1.5em\">Instrument and maintain accuracy tracking in collaboration with the customer — ensuring the dataset is customer-owned and credible, not vendor self-reported.</p></li><li><p style=\"min-height:1.5em\">Identify and capture failure modes through power-user 1:1s, then work with the product team to translate them into roadmap items.</p></li><li><p style=\"min-height:1.5em\">Debug and resolve platform issues surfaced during adoption, coordinating with engineering when needed.</p></li><li><p style=\"min-height:1.5em\">Push for service-launch integration — getting Traversal wired into customer OAR/compliance checklists so every new service enables it by default.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Cross-Functional Contribution</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Synthesize customer feedback into structured product roadmap input for engineering and product leadership.</p></li><li><p style=\"min-height:1.5em\">Contribute to the adopt-traversal-sas cross-account Slack community, connecting power users across the customer base.</p></li><li><p style=\"min-height:1.5em\">Maintain and update per-team enablement decks, keeping them current with each major release.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years in a technical customer-facing role: solutions engineering, solutions architecture, technical account management, or customer success engineering at an enterprise software or infrastructure company.</p></li><li><p style=\"min-height:1.5em\">Genuine technical depth — you can read logs, understand distributed systems failures, and have a point of view on why an AI agent produced a wrong root cause. You don’t need to write production code daily, but you need to be credible in a room full of senior SREs.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to run executive-level conversations and engineer-level conversations in the same week with the same customer. You adjust without losing credibility at either level.</p></li><li><p style=\"min-height:1.5em\">Experience driving adoption of a technical product with a complex, multi-stakeholder customer — not just managing the relationship, but actively changing how people work.</p></li><li><p style=\"min-height:1.5em\">Strong written communication. Your monthly leadership updates, enablement decks, and QBR narratives will be the customer’s primary record of why Traversal is worth renewing.</p></li><li><p style=\"min-height:1.5em\">Comfort with ambiguity and a builder’s instinct — this is an early-stage role; the playbook exists but you will extend it.</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Background in observability, AIOps, ITSM, or incident management — you understand the workflows Traversal lives inside.</p></li><li><p style=\"min-height:1.5em\">Experience as an SRE or FDE</p></li><li><p style=\"min-height:1.5em\">Experience with Slack-based enterprise workflows, ServiceNow, or Splunk as a practitioner or integrator.</p></li><li><p style=\"min-height:1.5em\">Familiarity with consumption-based or credit-based SaaS pricing models and what they mean for customer behavior.</p></li><li><p style=\"min-height:1.5em\">Prior experience at a company that sold to infrastructure, platform, or SRE teams at large enterprises.</p></li><li><p style=\"min-height:1.5em\">Exposure to prompt engineering or AI product configuration — you don’t need to be an ML engineer, but you should understand why a system prompt matters.</p></li><li><p style=\"min-height:1.5em\">History of turning a skeptical power user into a champion — you have a story about this.</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000 OTE<strong> </strong>, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\"></p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs an AI Adoption Engineer you are a technically fluent, commercially aware practitioner who moves a customer through four adoption phases — Activation, Scaling, Optimization, and Value Realization — and owns the outcome at each step. You will run enablement sessions, debug accuracy failures, engineer custom prompts, drive quarterly business reviews, gather product feedback, drive product changes, and surface expansion opportunities. \n\nTraversal is an AI SRE platform that delivers root cause analysis and incident resolution with causal reasoning inside the workflows engineers already use — Slack, ServiceNow, and more. Our customers run some of the most demanding production systems on the planet: global financial networks, cloud-native infrastructure, mission-critical digital commerce.\n\nWe sell a consumption-based product. The selling never stops, and adoption work never stops. Every customer touchpoint is an opportunity to drive more usage — and more value. Today our Field Deployment Engineers own implementation. Once a customer is live, the next chapter begins: getting them to the point where Traversal is the first tool engineers reach for on every incident, renewal is a formality, and expansion is a natural conversation.\n\nThat chapter belongs to the AI Adoption Engineer (AAE).\n\n\n\n\nRESPONSIBILITIES\n\nCustomer Ownership\n\n - Own all four adoption phases end-to-end for a portfolio of enterprise accounts, from first post-deployment kickoff through renewal signature.\n\n - Maintain a customer-specific 30/60/90 roadmap, updated weekly and reviewed in every customer sync.\n\n - Run every customer-facing meeting type in the process: kickoffs, team enablement sessions, bi-weekly product feedback calls, power-user 1:1s, weekly syncs, exec/leadership syncs, and Quarterly Business Reviews.\n\n - Publish a monthly async leadership update to each account’s executive sponsors — written, concise, and built on real usage data.\n\nTechnical Depth\n\n - Own customer-specific integrations, custom prompt engineering, and edge-case debugging for each assigned account.\n\n - Instrument and maintain accuracy tracking in collaboration with the customer — ensuring the dataset is customer-owned and credible, not vendor self-reported.\n\n - Identify and capture failure modes through power-user 1:1s, then work with the product team to translate them into roadmap items.\n\n - Debug and resolve platform issues surfaced during adoption, coordinating with engineering when needed.\n\n - Push for service-launch integration — getting Traversal wired into customer OAR/compliance checklists so every new service enables it by default.\n\n\n\nCross-Functional Contribution\n\n - Synthesize customer feedback into structured product roadmap input for engineering and product leadership.\n\n - Contribute to the adopt-traversal-sas cross-account Slack community, connecting power users across the customer base.\n\n - Maintain and update per-team enablement decks, keeping them current with each major release.\n\n\nREQUIREMENTS\n\n - 5+ years in a technical customer-facing role: solutions engineering, solutions architecture, technical account management, or customer success engineering at an enterprise software or infrastructure company.\n\n - Genuine technical depth — you can read logs, understand distributed systems failures, and have a point of view on why an AI agent produced a wrong root cause. You don’t need to write production code daily, but you need to be credible in a room full of senior SREs.\n\n - Demonstrated ability to run executive-level conversations and engineer-level conversations in the same week with the same customer. You adjust without losing credibility at either level.\n\n - Experience driving adoption of a technical product with a complex, multi-stakeholder customer — not just managing the relationship, but actively changing how people work.\n\n - Strong written communication. Your monthly leadership updates, enablement decks, and QBR narratives will be the customer’s primary record of why Traversal is worth renewing.\n\n - Comfort with ambiguity and a builder’s instinct — this is an early-stage role; the playbook exists but you will extend it.\n\n\n\n\nNICE TO HAVE\n\n - Background in observability, AIOps, ITSM, or incident management — you understand the workflows Traversal lives inside.\n\n - Experience as an SRE or FDE\n\n - Experience with Slack-based enterprise workflows, ServiceNow, or Splunk as a practitioner or integrator.\n\n - Familiarity with consumption-based or credit-based SaaS pricing models and what they mean for customer behavior.\n\n - Prior experience at a company that sold to infrastructure, platform, or SRE teams at large enterprises.\n\n - Exposure to prompt engineering or AI product configuration — you don’t need to be an ML engineer, but you should understand why a system prompt matters.\n\n - History of turning a skeptical power user into a champion — you have a story about this.\n\n\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000 OTE , plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n \n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\n"},{"id":"90391d6e-d951-4fd6-b90f-dcf5bf62f863","title":"Technical Recruiter ","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-20T20:52:17.763+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/90391d6e-d951-4fd6-b90f-dcf5bf62f863","applyUrl":"https://jobs.ashbyhq.com/traversal/90391d6e-d951-4fd6-b90f-dcf5bf62f863/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Recruiter, you will own full-cycle hiring for some of Traversal’s most critical roles, initially focused on our Engineering, Product, and Design (EPD) team. You’ll partner directly with hiring managers and founders to define hiring strategy, build and manage pipelines, and deliver an exceptional candidate experience from first outreach through offer. You’ll join a lean, high-ownership Talent team, with real latitude to build process and bar as we scale. As the team grows, this role may expand beyond EPD to support hiring across the company.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own full-cycle recruiting for assigned roles, initially within EPD and Research: manage everything from intake through offer, including sourcing, screening, and closing</p></li><li><p style=\"min-height:1.5em\"> Partner with leaders to build hiring strategy: calibrate role scope, must-haves, and success profiles, and translate them into effective sourcing and screening plans</p></li><li><p style=\"min-height:1.5em\">Build and manage active pipelines by proactively sourcing and engaging top candidates, rather than relying solely on inbound applications</p></li><li><p style=\"min-height:1.5em\">Drive a best-in-class candidate experience, ensuring every candidate has a thoughtful, well-communicated process</p></li><li><p style=\"min-height:1.5em\">Improve recruiting process and infrastructure by building playbooks that scale with the team</p></li><li><p style=\"min-height:1.5em\">Represent Traversal acting as a strong ambassador for the company in every candidate interaction</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of full-cycle recruiting experience, ideally including technical hiring at a startup or high-growth company</p></li><li><p style=\"min-height:1.5em\"> Demonstrated ability to source and close candidates independently, without heavy reliance on inbound pipelines</p></li><li><p style=\"min-height:1.5em\">Strong stakeholder management skills; comfortable driving process with engineering, product, and design leaders</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills</p></li><li><p style=\"min-height:1.5em\"> High degree of ownership and comfort operating with ambiguity and limited process</p></li><li><p style=\"min-height:1.5em\">Strong organizational skills and attention to detail across a high volume of concurrent searches</p></li><li><p style=\"min-height:1.5em\">Genuine curiosity about AI and enterprise software, with the ability to speak credibly to technical candidates</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Recruiting experience at an early-stage (Series A/B) AI or developer tooling startup</p></li><li><p style=\"min-height:1.5em\">Experience recruiting for applied research or ML-heavy roles</p></li><li><p style=\"min-height:1.5em\">Familiarity with modern ATS and sourcing tools (e.g., Ashby, LinkedIn Recruiter, Gem)</p></li><li><p style=\"min-height:1.5em\">Experience building recruiting processes or playbooks from scratch</p></li><li><p style=\"min-height:1.5em\">Experience recruiting across multiple functions beyond engineering (e.g., go-to-market, operations)</p></li><li><p style=\"min-height:1.5em\">Experience with AI native recruiting tools (Juicebox, Metaview, etc.)</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $170,000 - $250,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Recruiter, you will own full-cycle hiring for some of Traversal’s most critical roles, initially focused on our Engineering, Product, and Design (EPD) team. You’ll partner directly with hiring managers and founders to define hiring strategy, build and manage pipelines, and deliver an exceptional candidate experience from first outreach through offer. You’ll join a lean, high-ownership Talent team, with real latitude to build process and bar as we scale. As the team grows, this role may expand beyond EPD to support hiring across the company.\n\n\nRESPONSIBILITIES\n\n - Own full-cycle recruiting for assigned roles, initially within EPD and Research: manage everything from intake through offer, including sourcing, screening, and closing\n\n -  Partner with leaders to build hiring strategy: calibrate role scope, must-haves, and success profiles, and translate them into effective sourcing and screening plans\n\n - Build and manage active pipelines by proactively sourcing and engaging top candidates, rather than relying solely on inbound applications\n\n - Drive a best-in-class candidate experience, ensuring every candidate has a thoughtful, well-communicated process\n\n - Improve recruiting process and infrastructure by building playbooks that scale with the team\n\n - Represent Traversal acting as a strong ambassador for the company in every candidate interaction\n\n\n\n\nREQUIREMENTS\n\n - 5+ years of full-cycle recruiting experience, ideally including technical hiring at a startup or high-growth company\n\n -  Demonstrated ability to source and close candidates independently, without heavy reliance on inbound pipelines\n\n - Strong stakeholder management skills; comfortable driving process with engineering, product, and design leaders\n\n - Excellent written and verbal communication skills\n\n -  High degree of ownership and comfort operating with ambiguity and limited process\n\n - Strong organizational skills and attention to detail across a high volume of concurrent searches\n\n - Genuine curiosity about AI and enterprise software, with the ability to speak credibly to technical candidates\n\n\n\n\nNICE TO HAVE\n\n - Recruiting experience at an early-stage (Series A/B) AI or developer tooling startup\n\n - Experience recruiting for applied research or ML-heavy roles\n\n - Familiarity with modern ATS and sourcing tools (e.g., Ashby, LinkedIn Recruiter, Gem)\n\n - Experience building recruiting processes or playbooks from scratch\n\n - Experience recruiting across multiple functions beyond engineering (e.g., go-to-market, operations)\n\n - Experience with AI native recruiting tools (Juicebox, Metaview, etc.)\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $170,000 - $250,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"5b7de9e8-7994-4a27-b5d0-1c40b7afb327","title":"Field and Events Marketing Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-07-27T20:44:01.925+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/5b7de9e8-7994-4a27-b5d0-1c40b7afb327","applyUrl":"https://jobs.ashbyhq.com/traversal/5b7de9e8-7994-4a27-b5d0-1c40b7afb327/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Field Marketing Manager you will  help build and execute programs that create and nurture meaningful relationships with enterprise technology leaders and drive pipeline growth.</p><p style=\"min-height:1.5em\">This role is ideal for someone who thrives at the intersection of marketing, events, sales, and operations. You'll own the execution of executive experiences, industry conferences, regional events, partner activations, and relative integrated field marketing campaigns.</p><p style=\"min-height:1.5em\">As an early member of a growing marketing team, you'll have the opportunity to help shape how we engage with and build our community through impactful and memorable moments.</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own Traversal’s events and field marketing strategy across corporate events, sponsored trade shows, roadshows, workshops, and regional programs</p></li><li><p style=\"min-height:1.5em\">Plan and execute world-class events from concept through completion, including timelines, budgets, vendors, logistics, and on-site execution</p></li><li><p style=\"min-height:1.5em\">Develop and run regional field marketing initiatives aligned with pipeline acceleration goals.</p></li><li><p style=\"min-height:1.5em\">Partner closely with sales</p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with Sales and Marketing to plan initiatives aligned to brand and business goals.</p></li><li><p style=\"min-height:1.5em\">Measure, analyze, and report on the performance of each initiative, including pipeline impact and ROI.</p></li><li><p style=\"min-height:1.5em\">Continuously test, iterate, and improve programs based on performance data and field feedback.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3–5 years of experience in B2B field marketing at a high-growth technology company.</p></li><li><p style=\"min-height:1.5em\">Proven experience planning and executing executive events, customer programs, and field marketing initiatives.</p></li><li><p style=\"min-height:1.5em\">Experience managing industry conferences, trade shows, and sponsorship activations from planning through post-event reporting.</p></li><li><p style=\"min-height:1.5em\">Experience executing events for both highly technical audiences (engineering, infrastructure, DevOps, SRE, platform teams) and executive decision makers.</p></li><li><p style=\"min-height:1.5em\">Experience measuring pipeline influence, campaign attribution, and event ROI.</p></li><li><p style=\"min-height:1.5em\">Experience managing external vendors, agencies, and production partners.</p></li><li><p style=\"min-height:1.5em\">Outstanding project management and organizational skills, paired with a keen attention to detail.</p></li><li><p style=\"min-height:1.5em\">Experience partnering closely with Sales and GTM organizations to build integrated field marketing programs that support pipeline generation.</p></li><li><p style=\"min-height:1.5em\">Comfortable working cross-functionally in a fast-paced startup environment where priorities evolve quickly.</p></li><li><p style=\"min-height:1.5em\">Bachelor’s degree in Marketing, Business or a related field preferred</p></li><li><p style=\"min-height:1.5em\">Willingness to travel approximately 30–50% as programs require.</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Industry experience in AI, infrastructure, developer tools, cloud, observability, cybersecurity, or enterprise software.</p></li><li><p style=\"min-height:1.5em\">Familiarity with Salesforce, HubSpot, Marketo, or similar CRM and marketing automation platforms.</p></li><li><p style=\"min-height:1.5em\">Basic design skills with the ability to create/edit marketing assets using Figma, Adobe Creative Suite, Canva, or similar creative software.</p></li><li><p style=\"min-height:1.5em\">Experience writing marketing and sales content that support events—including campaign emails, event invitations, landing pages, social media content, sales enablement materials, and other customer-facing communications.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time is $125,000 - $150,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Field Marketing Manager you will  help build and execute programs that create and nurture meaningful relationships with enterprise technology leaders and drive pipeline growth.\n\nThis role is ideal for someone who thrives at the intersection of marketing, events, sales, and operations. You'll own the execution of executive experiences, industry conferences, regional events, partner activations, and relative integrated field marketing campaigns.\n\nAs an early member of a growing marketing team, you'll have the opportunity to help shape how we engage with and build our community through impactful and memorable moments.\n\n\n\n\nRESPONSIBILITIES\n\n - Own Traversal’s events and field marketing strategy across corporate events, sponsored trade shows, roadshows, workshops, and regional programs\n\n - Plan and execute world-class events from concept through completion, including timelines, budgets, vendors, logistics, and on-site execution\n\n - Develop and run regional field marketing initiatives aligned with pipeline acceleration goals.\n\n - Partner closely with sales\n\n - Collaborate cross-functionally with Sales and Marketing to plan initiatives aligned to brand and business goals.\n\n - Measure, analyze, and report on the performance of each initiative, including pipeline impact and ROI.\n\n - Continuously test, iterate, and improve programs based on performance data and field feedback.\n\n\nREQUIREMENTS\n\n - 3–5 years of experience in B2B field marketing at a high-growth technology company.\n\n - Proven experience planning and executing executive events, customer programs, and field marketing initiatives.\n\n - Experience managing industry conferences, trade shows, and sponsorship activations from planning through post-event reporting.\n\n - Experience executing events for both highly technical audiences (engineering, infrastructure, DevOps, SRE, platform teams) and executive decision makers.\n\n - Experience measuring pipeline influence, campaign attribution, and event ROI.\n\n - Experience managing external vendors, agencies, and production partners.\n\n - Outstanding project management and organizational skills, paired with a keen attention to detail.\n\n - Experience partnering closely with Sales and GTM organizations to build integrated field marketing programs that support pipeline generation.\n\n - Comfortable working cross-functionally in a fast-paced startup environment where priorities evolve quickly.\n\n - Bachelor’s degree in Marketing, Business or a related field preferred\n\n - Willingness to travel approximately 30–50% as programs require.\n\n\n\n\nNICE TO HAVE\n\n - Industry experience in AI, infrastructure, developer tools, cloud, observability, cybersecurity, or enterprise software.\n\n - Familiarity with Salesforce, HubSpot, Marketo, or similar CRM and marketing automation platforms.\n\n - Basic design skills with the ability to create/edit marketing assets using Figma, Adobe Creative Suite, Canva, or similar creative software.\n\n - Experience writing marketing and sales content that support events—including campaign emails, event invitations, landing pages, social media content, sales enablement materials, and other customer-facing communications.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time is $125,000 - $150,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n \n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams."},{"id":"1818acdb-6c77-42b2-bc4b-dfd678c8c3a2","title":"Staff Full-Stack Product Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-08-10T18:59:46.379+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/1818acdb-6c77-42b2-bc4b-dfd678c8c3a2","applyUrl":"https://jobs.ashbyhq.com/traversal/1818acdb-6c77-42b2-bc4b-dfd678c8c3a2/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Full-Stack AI Engineer at Traversal, you’ll play a key role in designing and building the core product surfaces powered by our AI Site Reliability Engineer. This role is ideal for engineers who enjoy owning complex systems end-to-end—from user interface through backend services and infrastructure.<br />You’ll help translate advanced AI capabilities into reliable, production-grade product experiences used by engineers operating large-scale systems. The right person for this role combines strong product intuition with deep engineering judgment and is comfortable working across the stack, from distributed systems and data pipelines to highly interactive front-end applications.<br />You’ll partner closely with product, AI researchers, and infrastructure engineers to shape the architecture of the platform and build features that enable real-time incident detection, root cause analysis, and automated remediation across complex production environments.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Product Ownership: </strong>Drive end-to-end development of core product capabilities, translating AI-driven insights into intuitive workflows that empower engineers and reduce cognitive load.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Architecture: </strong>Design scalable system architectures spanning frontend, backend services, and data infrastructure to support real-time observability and automated operations.</p></li><li><p style=\"min-height:1.5em\"><strong>API &amp; Platform Development: </strong>Design and implement high-performance APIs and service layers that power the product and enable seamless integration between AI systems, backend services, and the user interface.</p></li><li><p style=\"min-height:1.5em\"><strong>User Experience: </strong>Build highly interactive interfaces for exploring operational data, rapidly iterating with users to refine product workflows and usability.</p></li><li><p style=\"min-height:1.5em\"><strong>Data Systems: </strong>Design efficient strategies for storing, processing, and retrieving large-scale operational data using technologies like PostgreSQL, Redis, and distributed systems.</p></li><li><p style=\"min-height:1.5em\"><strong>AI Integration: </strong>Collaborate with AI engineers and researchers to operationalize model outputs in production systems, building reliable pipelines, authentication systems, and platform abstractions that enable AI-powered features.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Leadership: </strong>Help shape engineering best practices, influence technical direction, and raise the bar for system design, performance, and maintainability across the codebase.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years building and operating complex full-stack systems in production environments</p></li><li><p style=\"min-height:1.5em\">Strong proficiency in Python and modern backend frameworks such as FastAPI or similar</p></li><li><p style=\"min-height:1.5em\">Deep experience building modern frontend applications using React and TypeScript</p></li><li><p style=\"min-height:1.5em\">Experience designing and operating scalable backend services and APIs</p></li><li><p style=\"min-height:1.5em\">Experience deploying and operating applications in cloud environments (AWS), including containerized workloads using ECS or Kubernetes</p></li><li><p style=\"min-height:1.5em\">Experience working with data-intensive systems, including relational databases such as Postgres and distributed storage systems</p></li><li><p style=\"min-height:1.5em\">Strong product instincts and the ability to translate technical capabilities into intuitive user-facing functionality</p></li><li><p style=\"min-height:1.5em\">Ability to operate effectively in early-stage startup environments with high ownership and evolving priorities</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience building data-heavy interfaces, including time-series visualization or operational dashboards</p></li><li><p style=\"min-height:1.5em\">Experience working with observability platforms, infrastructure tooling, or developer platforms</p></li><li><p style=\"min-height:1.5em\">Familiarity with AI/LLM-powered products or agentic systems</p></li><li><p style=\"min-height:1.5em\">Background working on large-scale, distributed, or data-driven applications</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Full-Stack AI Engineer at Traversal, you’ll play a key role in designing and building the core product surfaces powered by our AI Site Reliability Engineer. This role is ideal for engineers who enjoy owning complex systems end-to-end—from user interface through backend services and infrastructure.\nYou’ll help translate advanced AI capabilities into reliable, production-grade product experiences used by engineers operating large-scale systems. The right person for this role combines strong product intuition with deep engineering judgment and is comfortable working across the stack, from distributed systems and data pipelines to highly interactive front-end applications.\nYou’ll partner closely with product, AI researchers, and infrastructure engineers to shape the architecture of the platform and build features that enable real-time incident detection, root cause analysis, and automated remediation across complex production environments.\n\n\nRESPONSIBILITIES\n\n - Product Ownership: Drive end-to-end development of core product capabilities, translating AI-driven insights into intuitive workflows that empower engineers and reduce cognitive load.\n\n - Technical Architecture: Design scalable system architectures spanning frontend, backend services, and data infrastructure to support real-time observability and automated operations.\n\n - API & Platform Development: Design and implement high-performance APIs and service layers that power the product and enable seamless integration between AI systems, backend services, and the user interface.\n\n - User Experience: Build highly interactive interfaces for exploring operational data, rapidly iterating with users to refine product workflows and usability.\n\n - Data Systems: Design efficient strategies for storing, processing, and retrieving large-scale operational data using technologies like PostgreSQL, Redis, and distributed systems.\n\n - AI Integration: Collaborate with AI engineers and researchers to operationalize model outputs in production systems, building reliable pipelines, authentication systems, and platform abstractions that enable AI-powered features.\n\n - Technical Leadership: Help shape engineering best practices, influence technical direction, and raise the bar for system design, performance, and maintainability across the codebase.\n\n\nREQUIREMENTS\n\n - 8+ years building and operating complex full-stack systems in production environments\n\n - Strong proficiency in Python and modern backend frameworks such as FastAPI or similar\n\n - Deep experience building modern frontend applications using React and TypeScript\n\n - Experience designing and operating scalable backend services and APIs\n\n - Experience deploying and operating applications in cloud environments (AWS), including containerized workloads using ECS or Kubernetes\n\n - Experience working with data-intensive systems, including relational databases such as Postgres and distributed storage systems\n\n - Strong product instincts and the ability to translate technical capabilities into intuitive user-facing functionality\n\n - Ability to operate effectively in early-stage startup environments with high ownership and evolving priorities\n\n\nNICE TO HAVE\n\n - Experience building data-heavy interfaces, including time-series visualization or operational dashboards\n\n - Experience working with observability platforms, infrastructure tooling, or developer platforms\n\n - Familiarity with AI/LLM-powered products or agentic systems\n\n - Background working on large-scale, distributed, or data-driven applications\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"2a2d4539-f89c-4094-ba1f-0dbbc2f2a479","title":"GTM Recruiter","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-08-10T18:54:16.451+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/2a2d4539-f89c-4094-ba1f-0dbbc2f2a479","applyUrl":"https://jobs.ashbyhq.com/traversal/2a2d4539-f89c-4094-ba1f-0dbbc2f2a479/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Founding GTM Recruiter at Traversal, you’ll build and own our go-to-market hiring engine from zero-to-one. You’ll run full-cycle recruiting across Sales, Solutions Engineering, Customer Success, Partnerships, Marketing, and Operations.</p><p style=\"min-height:1.5em\">This is a high-ownership role for someone who’s scrappy, fast, and comfortable operating without a playbook. You’ll partner directly with founders and GTM leaders to define profiles, build pipeline, run tight hiring loops, and close exceptional talent in a competitive market.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own full-cycle GTM recruiting and sourcing through offer and close, across multiple open roles simultaneously.</p></li><li><p style=\"min-height:1.5em\">Build and run a proactive GTM top-of-funnel: targeted outbound, fast inbound triage, and a strong referral engine.</p></li><li><p style=\"min-height:1.5em\">Lead high-energy intro calls that qualify candidates while selling the mission, team, product, and growth trajectory.</p></li><li><p style=\"min-height:1.5em\">Partner with founders and GTM leaders to define hiring profiles, calibrate the bar, and design tight, repeatable interview loops.</p></li><li><p style=\"min-height:1.5em\">Drive the close for every GTM hire: run offer calls, position Traversal against competing offers, and keep candidates engaged through acceptance.</p></li><li><p style=\"min-height:1.5em\">Contribute to GTM talent branding and long-term pipeline/network building.</p></li></ul><p style=\"min-height:1.5em\"><strong>Requirements</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4+ years of full-cycle GTM recruiting experience, ideally including hiring for enterprise SaaS AE, SE/FDE, CS, RevOps, or Marketing roles</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to source and close candidates independently, without heavy reliance on inbound pipelines</p></li><li><p style=\"min-height:1.5em\">Strong stakeholder management skills; comfortable partnering with founders and GTM leaders to calibrate the bar and drive process</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills, with a strong closer instinct</p></li><li><p style=\"min-height:1.5em\">High degree of ownership and comfort operating with ambiguity and limited process</p></li><li><p style=\"min-height:1.5em\">Strong organizational skills and attention to detail across a high volume of concurrent searches</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Recruiting experience in technical enterprise SaaS GTM orgs (infra, observability, dev tools, or similar)</p></li><li><p style=\"min-height:1.5em\">Recruiting experience at an early-stage (Series A/B) startup</p></li><li><p style=\"min-height:1.5em\">Familiarity with modern ATS and sourcing tools (e.g., Ashby, LinkedIn Recruiter)</p></li><li><p style=\"min-height:1.5em\">Experience building GTM recruiting processes or playbooks from scratch</p></li><li><p style=\"min-height:1.5em\">Experience with AI-native recruiting tools (Juicebox, Metaview, etc.)</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $170,000–$250,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Founding GTM Recruiter at Traversal, you’ll build and own our go-to-market hiring engine from zero-to-one. You’ll run full-cycle recruiting across Sales, Solutions Engineering, Customer Success, Partnerships, Marketing, and Operations.\n\nThis is a high-ownership role for someone who’s scrappy, fast, and comfortable operating without a playbook. You’ll partner directly with founders and GTM leaders to define profiles, build pipeline, run tight hiring loops, and close exceptional talent in a competitive market.\n\n\nRESPONSIBILITIES\n\n - Own full-cycle GTM recruiting and sourcing through offer and close, across multiple open roles simultaneously.\n\n - Build and run a proactive GTM top-of-funnel: targeted outbound, fast inbound triage, and a strong referral engine.\n\n - Lead high-energy intro calls that qualify candidates while selling the mission, team, product, and growth trajectory.\n\n - Partner with founders and GTM leaders to define hiring profiles, calibrate the bar, and design tight, repeatable interview loops.\n\n - Drive the close for every GTM hire: run offer calls, position Traversal against competing offers, and keep candidates engaged through acceptance.\n\n - Contribute to GTM talent branding and long-term pipeline/network building.\n\nRequirements\n\n - 4+ years of full-cycle GTM recruiting experience, ideally including hiring for enterprise SaaS AE, SE/FDE, CS, RevOps, or Marketing roles\n\n - Demonstrated ability to source and close candidates independently, without heavy reliance on inbound pipelines\n\n - Strong stakeholder management skills; comfortable partnering with founders and GTM leaders to calibrate the bar and drive process\n\n - Excellent written and verbal communication skills, with a strong closer instinct\n\n - High degree of ownership and comfort operating with ambiguity and limited process\n\n - Strong organizational skills and attention to detail across a high volume of concurrent searches\n\n\nNICE TO HAVE\n\n - Recruiting experience in technical enterprise SaaS GTM orgs (infra, observability, dev tools, or similar)\n\n - Recruiting experience at an early-stage (Series A/B) startup\n\n - Familiarity with modern ATS and sourcing tools (e.g., Ashby, LinkedIn Recruiter)\n\n - Experience building GTM recruiting processes or playbooks from scratch\n\n - Experience with AI-native recruiting tools (Juicebox, Metaview, etc.)\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $170,000–$250,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"7c37b968-0dc6-4ac3-89e3-1261883a0a96","title":"AI Research Engineer","department":"Research","team":"Research","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-08-17T18:14:49.102+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/7c37b968-0dc6-4ac3-89e3-1261883a0a96","applyUrl":"https://jobs.ashbyhq.com/traversal/7c37b968-0dc6-4ac3-89e3-1261883a0a96/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As an AI Research Engineer at Traversal, you'll build the systems our research team runs on. Our agents autonomously diagnose and resolve production incidents for some of the world's largest enterprises, and improving them is an experimental problem: form a hypothesis about agent behavior, test it against real incident data, and ship what works. The bottleneck is rarely ideas. It's the infrastructure to run the experiment, trust the result, and scale the prototype.</p><p style=\"min-height:1.5em\">That infrastructure is what you own. You'll build the harnesses that let researchers evaluate agents against real customer incidents, the tooling that makes agent behavior legible enough to debug, and the systems that take a promising prototype from one run to thousands. You'll design experiments alongside researchers rather than only implementing them, and you'll carry the results across the line into production.</p><p style=\"min-height:1.5em\">This role sits on the research team, and it is an engineering role. We are looking for a strong backend engineer with real experimentation instincts — someone who has always run experiments on the side and wants that to be the job. No PhD required. If you want to work at the frontier of LLM agents while still building serious systems, this is the seat.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Research Infrastructure:</strong> Build and scale the infrastructure behind the team's research — experiment harnesses, evaluation pipelines, and trajectory tooling — so that ideas can be tested quickly and results can be trusted.</p></li><li><p style=\"min-height:1.5em\"><strong>Scaling Research Prototypes:</strong> Take promising research prototypes and make them fast, reliable, and production-ready, closing the gap between a one-off experiment and a capability that ships to enterprise customers.</p></li><li><p style=\"min-height:1.5em\"><strong>Experiment Design:</strong> Partner with researchers to design experiments — framing the hypothesis, choosing the measurement, and making sure the result is real before it drives a decision.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Team Collaboration:</strong> Work closely with AI engineers, infrastructure teams, and product leads to bring research into production and close the loop between experimentation and impact.</p></li><li><p style=\"min-height:1.5em\"><strong>Stay on the Frontier:</strong> Track developments in LLMs, agent architectures, and evaluation methodology, translating insights into actionable improvements for Traversal's domain.</p></li><li><p style=\"min-height:1.5em\"><strong>LLM &amp; Agent Research:</strong> Prototype and evaluate prompting strategies, reasoning workflows, and tool-use policies for agents operating on large-scale observability data and complex troubleshooting workflows. Ship improvements to production.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of software engineering experience, with a strong focus on backend development and experience building scaled systems.</p></li><li><p style=\"min-height:1.5em\">Hands-on experimentation experience — running experiments, evaluating results, and iterating on them. Side projects and personal work count.</p></li><li><p style=\"min-height:1.5em\">Proven ability to lead in fast-paced startup environments, with limited resources, shifting priorities, and minimal structure.</p></li><li><p style=\"min-height:1.5em\">Strong experience with Python and web frameworks such as FastAPI.</p></li><li><p style=\"min-height:1.5em\">Experience deploying applications on AWS, working with ECS or Kubernetes, Postgres for data storage, and S3 for large-scale object storage.</p></li><li><p style=\"min-height:1.5em\">Familiarity with observability and monitoring tools to ensure the system is running smoothly and efficiently.</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A research engineer background, or prior experience as the engineer embedded in a research team.</p></li><li><p style=\"min-height:1.5em\">Experience building or operating agentic AI systems.</p></li><li><p style=\"min-height:1.5em\">Background in large-scale, complex, data-driven applications.</p></li><li><p style=\"min-height:1.5em\">Familiarity with AI or LLM-powered products, and with evaluation or benchmarking tooling.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $180,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs an AI Research Engineer at Traversal, you'll build the systems our research team runs on. Our agents autonomously diagnose and resolve production incidents for some of the world's largest enterprises, and improving them is an experimental problem: form a hypothesis about agent behavior, test it against real incident data, and ship what works. The bottleneck is rarely ideas. It's the infrastructure to run the experiment, trust the result, and scale the prototype.\n\nThat infrastructure is what you own. You'll build the harnesses that let researchers evaluate agents against real customer incidents, the tooling that makes agent behavior legible enough to debug, and the systems that take a promising prototype from one run to thousands. You'll design experiments alongside researchers rather than only implementing them, and you'll carry the results across the line into production.\n\nThis role sits on the research team, and it is an engineering role. We are looking for a strong backend engineer with real experimentation instincts — someone who has always run experiments on the side and wants that to be the job. No PhD required. If you want to work at the frontier of LLM agents while still building serious systems, this is the seat.\n\n\nRESPONSIBILITIES\n\n - Research Infrastructure: Build and scale the infrastructure behind the team's research — experiment harnesses, evaluation pipelines, and trajectory tooling — so that ideas can be tested quickly and results can be trusted.\n\n - Scaling Research Prototypes: Take promising research prototypes and make them fast, reliable, and production-ready, closing the gap between a one-off experiment and a capability that ships to enterprise customers.\n\n - Experiment Design: Partner with researchers to design experiments — framing the hypothesis, choosing the measurement, and making sure the result is real before it drives a decision.\n\n - Cross-Team Collaboration: Work closely with AI engineers, infrastructure teams, and product leads to bring research into production and close the loop between experimentation and impact.\n\n - Stay on the Frontier: Track developments in LLMs, agent architectures, and evaluation methodology, translating insights into actionable improvements for Traversal's domain.\n\n - LLM & Agent Research: Prototype and evaluate prompting strategies, reasoning workflows, and tool-use policies for agents operating on large-scale observability data and complex troubleshooting workflows. Ship improvements to production.\n\n\nREQUIREMENTS\n\n - 5+ years of software engineering experience, with a strong focus on backend development and experience building scaled systems.\n\n - Hands-on experimentation experience — running experiments, evaluating results, and iterating on them. Side projects and personal work count.\n\n - Proven ability to lead in fast-paced startup environments, with limited resources, shifting priorities, and minimal structure.\n\n - Strong experience with Python and web frameworks such as FastAPI.\n\n - Experience deploying applications on AWS, working with ECS or Kubernetes, Postgres for data storage, and S3 for large-scale object storage.\n\n - Familiarity with observability and monitoring tools to ensure the system is running smoothly and efficiently.\n\n\nNICE TO HAVE\n\n - A research engineer background, or prior experience as the engineer embedded in a research team.\n\n - Experience building or operating agentic AI systems.\n\n - Background in large-scale, complex, data-driven applications.\n\n - Familiarity with AI or LLM-powered products, and with evaluation or benchmarking tooling.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $180,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"e8087355-fa82-4c70-a66f-dd70c7dc07ef","title":"Regional Director - West","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-08-19T21:19:06.827+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/e8087355-fa82-4c70-a66f-dd70c7dc07ef","applyUrl":"https://jobs.ashbyhq.com/traversal/e8087355-fa82-4c70-a66f-dd70c7dc07ef/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3>The Role</h3><p style=\"min-height:1.5em\">As a Regional Director of Sales at Traversal, you will be responsible for building and scaling our Western region GTM operations. You will lead a high-impact team of Enterprise Account Executives, while also playing a hands-on role in navigating complex technical evaluations and guiding high-impact proof-of-concepts.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are looking for a strategic, high-ownership leader who can translate deep technical value into business outcomes for SREs and engineering leaders while establishing the foundational sales playbook for our agentic observability platform.</p><h3>Responsibilities</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Regional Strategy &amp; Leadership:</strong> Define and execute the sales strategy for the Western region, overseeing outbound prospecting, qualification, and complex contract negotiations.</p></li><li><p style=\"min-height:1.5em\"><strong>Team Development:</strong> Recruit, mentor, and lead a team of high-performing Account Executives, fostering a culture of technical storytelling and excellence.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Partnership:</strong> Collaborate closely with the Sales Engineering team to ensure the successful execution of deep-dive demos and technical proof-of-concepts.</p></li><li><p style=\"min-height:1.5em\"><strong>Product Feedback Loop: </strong>Serve as a key voice of the customer, relaying field insights from the Western market to Product and Engineering to shape the roadmap.</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder Management: </strong>Represent Traversal with credibility when engaging with C-suite executives and senior platform engineering leaders.</p></li></ul><h3>Requirements</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years in enterprise SaaS sales, with at least 2-3 years in a leadership , preferably within technical fields like observability or infrastructure.</p></li><li><p style=\"min-height:1.5em\">Experience exceeding regional sales targets in early-stage or high-growth environments where you have built pipelines from the ground up.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to lead multi-stakeholder sales cycles focusing on technical decision-makers.</p></li><li><p style=\"min-height:1.5em\">Strong ability to communicate effectively with engineering buyers and understand SRE workflows.</p></li><li><p style=\"min-height:1.5em\">A self-starter who thrives in ambiguity and takes a high-ownership approach to scaling regional operations.</p></li><li><p style=\"min-height:1.5em\">Observability experience</p></li></ul><h3>Compensation</h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time is $150,000–$300,000 + OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3>Why You Should Join Us</h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Regional Director of Sales at Traversal, you will be responsible for building and scaling our Western region GTM operations. You will lead a high-impact team of Enterprise Account Executives, while also playing a hands-on role in navigating complex technical evaluations and guiding high-impact proof-of-concepts.\n\n\n\nWe are looking for a strategic, high-ownership leader who can translate deep technical value into business outcomes for SREs and engineering leaders while establishing the foundational sales playbook for our agentic observability platform.\n\n\nRESPONSIBILITIES\n\n - Regional Strategy & Leadership: Define and execute the sales strategy for the Western region, overseeing outbound prospecting, qualification, and complex contract negotiations.\n\n - Team Development: Recruit, mentor, and lead a team of high-performing Account Executives, fostering a culture of technical storytelling and excellence.\n\n - Technical Partnership: Collaborate closely with the Sales Engineering team to ensure the successful execution of deep-dive demos and technical proof-of-concepts.\n\n - Product Feedback Loop: Serve as a key voice of the customer, relaying field insights from the Western market to Product and Engineering to shape the roadmap.\n\n - Stakeholder Management: Represent Traversal with credibility when engaging with C-suite executives and senior platform engineering leaders.\n\n\nREQUIREMENTS\n\n - 8+ years in enterprise SaaS sales, with at least 2-3 years in a leadership , preferably within technical fields like observability or infrastructure.\n\n - Experience exceeding regional sales targets in early-stage or high-growth environments where you have built pipelines from the ground up.\n\n - Demonstrated ability to lead multi-stakeholder sales cycles focusing on technical decision-makers.\n\n - Strong ability to communicate effectively with engineering buyers and understand SRE workflows.\n\n - A self-starter who thrives in ambiguity and takes a high-ownership approach to scaling regional operations.\n\n - Observability experience\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time is $150,000–$300,000 + OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams."},{"id":"717d42a8-85c0-40a8-80f5-5c58f2142d3b","title":"Solutions Engineer - Central ","department":"Field Engineering","team":"Field Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-08-21T18:59:39.644+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/717d42a8-85c0-40a8-80f5-5c58f2142d3b","applyUrl":"https://jobs.ashbyhq.com/traversal/717d42a8-85c0-40a8-80f5-5c58f2142d3b/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Solutions Engineer at Traversal, you’ll help define how we engage with prospective customers, you'll guide them from initial technical discovery through successful deployment. This is a foundational, customer-facing role at the intersection of technical depth and relationship building.</p><p style=\"min-height:1.5em\">You’ll collaborate with product and engineering to translate customer needs into compelling, customized pilot deployments that achieve high value for customers. You’ll work closely with our CEO, CTO, GTM and Product teams to help scale founder-led sales into a repeatable process. You’ll act as the technical voice in conversations with prospects, create resources to support go-to-market efforts, and relay insights back to the team to shape roadmap priorities.</p><p style=\"min-height:1.5em\">If you thrive in high-ownership, high-velocity environments—and are excited to help define how AI-native infrastructure products are introduced and adopted—we’d love to meet you.</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive technical discovery and demo conversations with engineering teams evaluating Traversal.</p></li><li><p style=\"min-height:1.5em\">Translate complex infrastructure problems into tailored, high-impact pilot evaluations.</p></li><li><p style=\"min-height:1.5em\">Build and maintain demo environments, technical guides, and internal tooling to support our sales process.</p></li><li><p style=\"min-height:1.5em\">Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.</p></li><li><p style=\"min-height:1.5em\">Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption.</p></li><li><p style=\"min-height:1.5em\">Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.</p></li><li><p style=\"min-height:1.5em\">Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.</p></li><li><p style=\"min-height:1.5em\">Experience building POCs, leading demos, or owning technical parts of a sales cycle.</p></li><li><p style=\"min-height:1.5em\">Comfortable working in a fast-paced startup environment with shifting priorities.</p></li><li><p style=\"min-height:1.5em\">Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.</p></li><li><p style=\"min-height:1.5em\">Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Familiarity with SRE workflows or observability tools.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes.</p></li><li><p style=\"min-height:1.5em\">Proven ability to create technical enablement content and scale early sales motions.</p></li><li><p style=\"min-height:1.5em\">Interest in AI infrastructure and the future of agentic systems.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role in San Francisco is $150,000–$300,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Solutions Engineer at Traversal, you’ll help define how we engage with prospective customers, you'll guide them from initial technical discovery through successful deployment. This is a foundational, customer-facing role at the intersection of technical depth and relationship building.\n\nYou’ll collaborate with product and engineering to translate customer needs into compelling, customized pilot deployments that achieve high value for customers. You’ll work closely with our CEO, CTO, GTM and Product teams to help scale founder-led sales into a repeatable process. You’ll act as the technical voice in conversations with prospects, create resources to support go-to-market efforts, and relay insights back to the team to shape roadmap priorities.\n\nIf you thrive in high-ownership, high-velocity environments—and are excited to help define how AI-native infrastructure products are introduced and adopted—we’d love to meet you.\n\n\n\n\nRESPONSIBILITIES\n\n - Drive technical discovery and demo conversations with engineering teams evaluating Traversal.\n\n - Translate complex infrastructure problems into tailored, high-impact pilot evaluations.\n\n - Build and maintain demo environments, technical guides, and internal tooling to support our sales process.\n\n - Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.\n\n - Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption.\n\n - Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem.\n\n\nREQUIREMENTS\n\n - 3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.\n\n - Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.\n\n - Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.\n\n - Experience building POCs, leading demos, or owning technical parts of a sales cycle.\n\n - Comfortable working in a fast-paced startup environment with shifting priorities.\n\n - Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.\n\n - Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production\n\n\nNICE TO HAVE\n\n - Familiarity with SRE workflows or observability tools.\n\n - Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes.\n\n - Proven ability to create technical enablement content and scale early sales motions.\n\n - Interest in AI infrastructure and the future of agentic systems.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role in San Francisco is $150,000–$300,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams."},{"id":"5e5c26d9-91a1-4ab3-9b58-91e4558344c2","title":"Go-To-Market Engineer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-09-08T14:19:16.910+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/5e5c26d9-91a1-4ab3-9b58-91e4558344c2","applyUrl":"https://jobs.ashbyhq.com/traversal/5e5c26d9-91a1-4ab3-9b58-91e4558344c2/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Go-To-Market Engineer, you will help build and scale our AI-native revenue engine. This role is at the intersection of growth, automation, and engineering. You will design and ship AI-powered workflows that generate qualified pipeline, remove friction across the customer journey, and help our marketing team operate with leverage through automation.</p><p style=\"min-height:1.5em\">You’ll play a key role in developing a centralized marketing AI agent trained on our content, messaging, product knowledge, and performance data — enabling rapid creation of ads, social content, blogs, and creative assets with consistency and quality.</p><p style=\"min-height:1.5em\">This role sits within Marketing and partners closely with Sales, RevOps, and Engineering. The right candidate will combine systems thinking with hands-on execution and a bias toward shipping.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and ship AI-powered GTM workflows that generate qualified sales pipeline across outbound, inbound, and lifecycle channels</p></li><li><p style=\"min-height:1.5em\">Design and maintain a centralized marketing AI agent trained on company content, competitive intel, messaging, and performance data to accelerate content creation and campaign execution</p></li><li><p style=\"min-height:1.5em\">Own key GTM automation systems end-to-end, including prospecting workflows, enrichment, lead routing, scoring, and reporting</p></li><li><p style=\"min-height:1.5em\">Partner with Marketing, Sales, RevOps, and Engineering to identify friction in the customer journey and implement scalable solutions</p></li><li><p style=\"min-height:1.5em\">Design, test, and iterate on growth experiments, creating measurable feedback loops to improve conversion and pipeline efficiency</p></li><li><p style=\"min-height:1.5em\">Establish documentation, governance, and quality standards for AI and automation across the GTM organization</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience in GTM systems, growth engineering, revenue operations, marketing automation, or a related technical role within B2B SaaS</p></li><li><p style=\"min-height:1.5em\">Strong hands-on experience building automation using APIs, webhooks, LLMs, and modern GTM tools (e.g., Salesforce, HubSpot, Clay, Outreach, data enrichment platforms)</p></li><li><p style=\"min-height:1.5em\">Comfort working with technical systems including JSON payloads, APIs, and basic SQL for validation or analysis</p></li><li><p style=\"min-height:1.5em\">Proven ability to translate ambiguous GTM challenges into shipped, measurable improvements</p></li><li><p style=\"min-height:1.5em\">Experience building AI-powered workflows, agents, or automation systems that drive business impact</p></li><li><p style=\"min-height:1.5em\">Strong systems thinking and the ability to design scalable, repeatable infrastructure</p></li><li><p style=\"min-height:1.5em\">Excellent cross-functional collaboration skills, especially when partnering with internal engineering teams</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience building or deploying AI agents in production environments</p></li><li><p style=\"min-height:1.5em\">Familiarity with observability, developer tools, or technical B2B audiences</p></li><li><p style=\"min-height:1.5em\">Experience training LLM workflows on internal knowledge bases or structured datasets</p></li><li><p style=\"min-height:1.5em\">Experience supporting enterprise sales motions</p></li><li><p style=\"min-height:1.5em\">Prior experience as a Sales Engineer, Forward Deployed Engineer or Account Executive</p></li><li><p style=\"min-height:1.5em\">Prior experience operating in a high-growth, early-stage startup environment</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $200,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p><p style=\"min-height:1.5em\">Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Go-To-Market Engineer, you will help build and scale our AI-native revenue engine. This role is at the intersection of growth, automation, and engineering. You will design and ship AI-powered workflows that generate qualified pipeline, remove friction across the customer journey, and help our marketing team operate with leverage through automation.\n\nYou’ll play a key role in developing a centralized marketing AI agent trained on our content, messaging, product knowledge, and performance data — enabling rapid creation of ads, social content, blogs, and creative assets with consistency and quality.\n\nThis role sits within Marketing and partners closely with Sales, RevOps, and Engineering. The right candidate will combine systems thinking with hands-on execution and a bias toward shipping.\n\n\nRESPONSIBILITIES\n\n - Build and ship AI-powered GTM workflows that generate qualified sales pipeline across outbound, inbound, and lifecycle channels\n\n - Design and maintain a centralized marketing AI agent trained on company content, competitive intel, messaging, and performance data to accelerate content creation and campaign execution\n\n - Own key GTM automation systems end-to-end, including prospecting workflows, enrichment, lead routing, scoring, and reporting\n\n - Partner with Marketing, Sales, RevOps, and Engineering to identify friction in the customer journey and implement scalable solutions\n\n - Design, test, and iterate on growth experiments, creating measurable feedback loops to improve conversion and pipeline efficiency\n\n - Establish documentation, governance, and quality standards for AI and automation across the GTM organization\n\n\nREQUIREMENTS\n\n - 5+ years of experience in GTM systems, growth engineering, revenue operations, marketing automation, or a related technical role within B2B SaaS\n\n - Strong hands-on experience building automation using APIs, webhooks, LLMs, and modern GTM tools (e.g., Salesforce, HubSpot, Clay, Outreach, data enrichment platforms)\n\n - Comfort working with technical systems including JSON payloads, APIs, and basic SQL for validation or analysis\n\n - Proven ability to translate ambiguous GTM challenges into shipped, measurable improvements\n\n - Experience building AI-powered workflows, agents, or automation systems that drive business impact\n\n - Strong systems thinking and the ability to design scalable, repeatable infrastructure\n\n - Excellent cross-functional collaboration skills, especially when partnering with internal engineering teams\n\n\nNICE TO HAVE\n\n - Experience building or deploying AI agents in production environments\n\n - Familiarity with observability, developer tools, or technical B2B audiences\n\n - Experience training LLM workflows on internal knowledge bases or structured datasets\n\n - Experience supporting enterprise sales motions\n\n - Prior experience as a Sales Engineer, Forward Deployed Engineer or Account Executive\n\n - Prior experience operating in a high-growth, early-stage startup environment\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $200,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\nWHY YOU SHOULD JOIN US\n\nWe’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.\n\nWorking here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software."},{"id":"8686393f-0252-4b20-9ec5-5eb632708a23","title":"Revenue Operations & Strategy","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-09-23T18:50:02.567+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/8686393f-0252-4b20-9ec5-5eb632708a23","applyUrl":"https://jobs.ashbyhq.com/traversal/8686393f-0252-4b20-9ec5-5eb632708a23/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Revenue Operations individual contributor, you will be a force multiplier across our GTM organization. This is a broad, high-ownership role: you'll move fluidly between systems administration, analytics and forecasting, process design, and support for sales compensation and territory planning. You'll use an AI forward approach while working with sales, marketing, finance, and leadership to scale our the revenue engine.</p><p style=\"min-height:1.5em\">This role suits someone who wants to own problems end-to-end — from diagnosing a broken process, to redesigning it, to building the Salesforce automation or dashboard that makes it stick — without a large team around them yet.</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><p style=\"min-height:1.5em\"><strong>Systems &amp; Data</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Administer and continuously improve Salesforce: objects, automation, validation rules, and data quality, in partnership with the broader GTM tool stack (Claude, Clay, Apollo, Clari, Gong, Granola).</p></li><li><p style=\"min-height:1.5em\">Own integration health across tools — investigating and resolving issues (e.g., sync errors, validation rule conflicts) that affect pipeline and forecast accuracy.</p></li><li><p style=\"min-height:1.5em\">Maintain and improve reporting infrastructure and dashboards used by sales leadership and the executive team.</p></li></ul><p style=\"min-height:1.5em\"><strong>Analytics &amp; Forecasting</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and maintain pipeline and forecast models, capacity plans, and performance dashboards (e.g., cycle time by stage, pipeline coverage, conversion rates).</p></li><li><p style=\"min-height:1.5em\">Partner with sales leadership to prepare board- and leadership-level pipeline and forecast materials.</p></li><li><p style=\"min-height:1.5em\">Analyze funnel and rep performance data to surface trends, risks, and opportunities, and translate findings into recommendations.</p></li></ul><p style=\"min-height:1.5em\"><strong>Process &amp; GTM Strategy</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build out the analytics layer that powers GTM decision-making, from pipeline dashboards to cohort analyses to efficiency metrics</p></li><li><p style=\"min-height:1.5em\">Set the standard for how we analyze regional pipeline health, win/loss trends, and rep productivity, and determine how those insights feed back into the GTM plan</p></li><li><p style=\"min-height:1.5em\">Partner with field leadership to diagnose gaps in the business and drive the structured plans to address them, covering real-time action as well as the insights that guide QBRs, pipeline reviews, etc.</p></li><li><p style=\"min-height:1.5em\">Design and document processes and swim lanes that clarify handoffs across Sales, Marketing Ops, and Finance Ops.</p></li><li><p style=\"min-height:1.5em\">Support go-to-market planning: territory design, account segmentation, and capacity/headcount modeling.</p></li><li><p style=\"min-height:1.5em\">Design the coverage models aligned to 2-year growth projections, incorporating territory design, account segmentation, and capacity planning</p></li><li><p style=\"min-height:1.5em\">Set the point of view on competitive dynamics, regional expansion priorities, and whitespace opportunities</p></li></ul><p style=\"min-height:1.5em\"><strong>Sales Compensation &amp; Planning</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Support the design and administration of sales compensation plans (quotas, commission structures, SPIFFs), ensuring plans are modeled accurately and compliant with relevant wage law.</p></li><li><p style=\"min-height:1.5em\">Help resolve comp-related questions and disputes with clear, data-backed answers.</p></li></ul><p style=\"min-height:1.5em\"><strong>AI-Enabled Ways of Working</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Use AI tools (Claude and similar) as a core part of the RevOps toolkit — automating recurring analysis and reporting, drafting process documentation, and prototyping solutions faster than manual approaches allow. As a company building AI-powered software, we expect our own operations to reflect that same leverage.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of experience in Revenue/Sales Operations, Business Operations, or a related analytical role, ideally at a B2B SaaS company.</p></li><li><p style=\"min-height:1.5em\">Deep hands-on Salesforce expertise (administration, automation, reporting) — you can build and troubleshoot, not just spec requirements for someone else.</p></li><li><p style=\"min-height:1.5em\">Strong analytical and financial modeling skills with experience building forecast, capacity, or compensation models.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to work independently across ambiguous, cross-functional problems and drive them to resolution.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills — comfortable presenting analysis and recommendations to senior leadership.</p></li><li><p style=\"min-height:1.5em\">Experience with a modern GTM stack (Salesforce plus tools like Clay, Clari, Gong, Apollo, or similar).</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience at an early-stage or high-growth startup, building RevOps processes from scratch rather than maintaining existing ones.</p></li><li><p style=\"min-height:1.5em\">Exposure to enterprise/strategic sales motions and long-cycle, multi-stakeholder deals.</p></li><li><p style=\"min-height:1.5em\">Design and run structured experiments to test new GTM approaches: new segments, new channels, new acquisition or expansion motions</p></li></ul><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $175,000 - $300,000 plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Revenue Operations individual contributor, you will be a force multiplier across our GTM organization. This is a broad, high-ownership role: you'll move fluidly between systems administration, analytics and forecasting, process design, and support for sales compensation and territory planning. You'll use an AI forward approach while working with sales, marketing, finance, and leadership to scale our the revenue engine.\n\nThis role suits someone who wants to own problems end-to-end — from diagnosing a broken process, to redesigning it, to building the Salesforce automation or dashboard that makes it stick — without a large team around them yet.\n\n\n\n\nRESPONSIBILITIES\n\nSystems & Data\n\n - Administer and continuously improve Salesforce: objects, automation, validation rules, and data quality, in partnership with the broader GTM tool stack (Claude, Clay, Apollo, Clari, Gong, Granola).\n\n - Own integration health across tools — investigating and resolving issues (e.g., sync errors, validation rule conflicts) that affect pipeline and forecast accuracy.\n\n - Maintain and improve reporting infrastructure and dashboards used by sales leadership and the executive team.\n\nAnalytics & Forecasting\n\n - Build and maintain pipeline and forecast models, capacity plans, and performance dashboards (e.g., cycle time by stage, pipeline coverage, conversion rates).\n\n - Partner with sales leadership to prepare board- and leadership-level pipeline and forecast materials.\n\n - Analyze funnel and rep performance data to surface trends, risks, and opportunities, and translate findings into recommendations.\n\nProcess & GTM Strategy\n\n - Build out the analytics layer that powers GTM decision-making, from pipeline dashboards to cohort analyses to efficiency metrics\n\n - Set the standard for how we analyze regional pipeline health, win/loss trends, and rep productivity, and determine how those insights feed back into the GTM plan\n\n - Partner with field leadership to diagnose gaps in the business and drive the structured plans to address them, covering real-time action as well as the insights that guide QBRs, pipeline reviews, etc.\n\n - Design and document processes and swim lanes that clarify handoffs across Sales, Marketing Ops, and Finance Ops.\n\n - Support go-to-market planning: territory design, account segmentation, and capacity/headcount modeling.\n\n - Design the coverage models aligned to 2-year growth projections, incorporating territory design, account segmentation, and capacity planning\n\n - Set the point of view on competitive dynamics, regional expansion priorities, and whitespace opportunities\n\nSales Compensation & Planning\n\n - Support the design and administration of sales compensation plans (quotas, commission structures, SPIFFs), ensuring plans are modeled accurately and compliant with relevant wage law.\n\n - Help resolve comp-related questions and disputes with clear, data-backed answers.\n\nAI-Enabled Ways of Working\n\n - Use AI tools (Claude and similar) as a core part of the RevOps toolkit — automating recurring analysis and reporting, drafting process documentation, and prototyping solutions faster than manual approaches allow. As a company building AI-powered software, we expect our own operations to reflect that same leverage.\n\n\nREQUIREMENTS\n\n - 7+ years of experience in Revenue/Sales Operations, Business Operations, or a related analytical role, ideally at a B2B SaaS company.\n\n - Deep hands-on Salesforce expertise (administration, automation, reporting) — you can build and troubleshoot, not just spec requirements for someone else.\n\n - Strong analytical and financial modeling skills with experience building forecast, capacity, or compensation models.\n\n - Demonstrated ability to work independently across ambiguous, cross-functional problems and drive them to resolution.\n\n - Excellent communication skills — comfortable presenting analysis and recommendations to senior leadership.\n\n - Experience with a modern GTM stack (Salesforce plus tools like Clay, Clari, Gong, Apollo, or similar).\n\n\nNICE TO HAVE\n\n - Experience at an early-stage or high-growth startup, building RevOps processes from scratch rather than maintaining existing ones.\n\n - Exposure to enterprise/strategic sales motions and long-cycle, multi-stakeholder deals.\n\n - Design and run structured experiments to test new GTM approaches: new segments, new channels, new acquisition or expansion motions\n\n \n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $175,000 - $300,000 plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n \n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"8329c33d-6a45-48a0-ac35-da63e41f392e","title":"Strategy & Operations ","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-09-15T22:09:01.330+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/8329c33d-6a45-48a0-ac35-da63e41f392e","applyUrl":"https://jobs.ashbyhq.com/traversal/8329c33d-6a45-48a0-ac35-da63e41f392e/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Strategy &amp; Operations hire reporting to the Strategy &amp; Operations Lead, you'll partner on Traversal's highest-priority cross-functional initiatives - from pricing and packaging to getting complex deals across the finish line to making sure we're executing against our annual operating plan. This is a generalist seat, not a narrow lane: you'll be handed ambiguous, high-stakes problems, expected to scope them, build the analysis, and drive them to execution end-to-end.</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own cross-functional strategic projects end-to-end - scoping, analysis, and implementation - partnering with Sales, Product, Finance, and Engineering as needed.</p></li><li><p style=\"min-height:1.5em\">Help get complex deals to the finish line - supporting structuring, internal approvals, and cross-functional coordination to clear blockers.</p></li><li><p style=\"min-height:1.5em\">Own key parts of the annual operating plan process: track progress against goals, flag risks early, and help leadership course-correct.</p></li><li><p style=\"min-height:1.5em\">Build financial and operational models to support decision-making across the business.</p></li><li><p style=\"min-height:1.5em\">Build scalable, AI-native systems to streamline workflows and distribute insights across the business.</p></li><li><p style=\"min-height:1.5em\">Act as a thought partner to executives on ambiguous, high-stakes problems - bring structure and a point of view, not just analysis.</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4-6 years of experience, ideally 2-3 years in management consulting, investment banking, or private equity, followed by 1-2 years in an operating role at an early-stage startup.</p></li><li><p style=\"min-height:1.5em\">Track record of owning ambiguous, cross-functional projects end-to-end with minimal oversight.</p></li><li><p style=\"min-height:1.5em\">Strong quantitative and analytical skills; comfortable building structured frameworks from scratch.</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication - able to synthesize complex problems into clear recommendations for executives.</p></li><li><p style=\"min-height:1.5em\">High ownership mentality - bias toward action, comfortable operating with limited process or precedent.</p></li><li><p style=\"min-height:1.5em\">Generalist mindset: excited to work across pricing, deals, planning, and whatever the business needs next, rather than staying in one functional lane.</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Financial fluency and experience building models (FP&amp;A, LTV / CAC, pricing models, revenue build, unit economics).</p></li><li><p style=\"min-height:1.5em\">Comfort leveraging AI tools to move faster and raise the quality of output (not slop).</p></li><li><p style=\"min-height:1.5em\">Prior experience in a deal desk, pricing, or GTM strategy function.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits.</p><p style=\"min-height:1.5em\">The U.S. base salary range for this full-time, in-person role in New York is $175,000–$250,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You'll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus lunch &amp; dinner, in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Strategy & Operations hire reporting to the Strategy & Operations Lead, you'll partner on Traversal's highest-priority cross-functional initiatives - from pricing and packaging to getting complex deals across the finish line to making sure we're executing against our annual operating plan. This is a generalist seat, not a narrow lane: you'll be handed ambiguous, high-stakes problems, expected to scope them, build the analysis, and drive them to execution end-to-end.\n\n\n\n\nRESPONSIBILITIES\n\n - Own cross-functional strategic projects end-to-end - scoping, analysis, and implementation - partnering with Sales, Product, Finance, and Engineering as needed.\n\n - Help get complex deals to the finish line - supporting structuring, internal approvals, and cross-functional coordination to clear blockers.\n\n - Own key parts of the annual operating plan process: track progress against goals, flag risks early, and help leadership course-correct.\n\n - Build financial and operational models to support decision-making across the business.\n\n - Build scalable, AI-native systems to streamline workflows and distribute insights across the business.\n\n - Act as a thought partner to executives on ambiguous, high-stakes problems - bring structure and a point of view, not just analysis.\n\n\n\n\nREQUIREMENTS\n\n - 4-6 years of experience, ideally 2-3 years in management consulting, investment banking, or private equity, followed by 1-2 years in an operating role at an early-stage startup.\n\n - Track record of owning ambiguous, cross-functional projects end-to-end with minimal oversight.\n\n - Strong quantitative and analytical skills; comfortable building structured frameworks from scratch.\n\n - Excellent written and verbal communication - able to synthesize complex problems into clear recommendations for executives.\n\n - High ownership mentality - bias toward action, comfortable operating with limited process or precedent.\n\n - Generalist mindset: excited to work across pricing, deals, planning, and whatever the business needs next, rather than staying in one functional lane.\n\n\nNICE TO HAVE\n\n - Financial fluency and experience building models (FP&A, LTV / CAC, pricing models, revenue build, unit economics).\n\n - Comfort leveraging AI tools to move faster and raise the quality of output (not slop).\n\n - Prior experience in a deal desk, pricing, or GTM strategy function.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits.\n\nThe U.S. base salary range for this full-time, in-person role in New York is $175,000–$250,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You'll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus lunch & dinner, in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"b9247288-0c25-41f1-af34-7e24b9b74e26","title":"Senior Manager, Product Marketing ","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-08-20T19:20:05.943+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/b9247288-0c25-41f1-af34-7e24b9b74e26","applyUrl":"https://jobs.ashbyhq.com/traversal/b9247288-0c25-41f1-af34-7e24b9b74e26/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">In this role, you’ll define how we tell Traversal’s story, shape our positioning, and drive go-to-market execution as we bring our agentic observability platform out of stealth. This is a rare opportunity to join during a foundational stage of growth, where you’ll have an outsized impact on how customers experience and understand Traversal.</p><p style=\"min-height:1.5em\">You’ll work cross-functionally with product, engineering, and sales teams to translate complex technical concepts into clear, compelling narratives that resonate with SREs, platform teams, and engineering leaders. You’ll work closely with our CEO and BizOps lead to translate learnings from founder-led sales into a repeatable playbook as we build out our sales function. You’ll create technical marketing content, drive customer and competitive research, and build early sales enablement programs to support our market expansion. If you thrive in high-ownership, high-velocity environments—and are excited to help define how AI-native infrastructure products come to market—we’d love to meet you.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and execute Traversal’s product marketing strategy across positioning, messaging, content, and product launches.</p></li><li><p style=\"min-height:1.5em\">Translate complex technical concepts into clear narratives that connect to real-world customer pain points.</p></li><li><p style=\"min-height:1.5em\">Develop technical marketing content, including website copy, case studies, technical blogs, videos and product collateral.</p></li><li><p style=\"min-height:1.5em\">Support community-building initiatives through events, content, and partnerships that engage SREs, platform teams, and the broader AI infrastructure ecosystem.</p></li><li><p style=\"min-height:1.5em\">Conduct market research, customer discovery, and competitive analysis to inform product and marketing strategy.</p></li><li><p style=\"min-height:1.5em\">Partner with product management and engineering to shape roadmap decisions based on market and user insights.</p></li><li><p style=\"min-height:1.5em\">Build early sales enablement programs and materials to help our team tell the Traversal story effectively.</p></li><li><p style=\"min-height:1.5em\">Act as a cross-functional connector between product, engineering, sales, and marketing.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years in product marketing or a hybrid product/technical marketing role, ideally in AI, observability, infrastructure, or developer tools.</p></li><li><p style=\"min-height:1.5em\">Strong ability to dive deep into technical products and communicate them effectively to both technical and business audiences.</p></li><li><p style=\"min-height:1.5em\">Experience working closely with product and engineering teams in fast-paced, ambiguous environments.</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills, with the ability to clearly explain complex technical concepts.</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Passion for AI innovation and a desire to help define how AI-native infrastructure products go to market.</p></li><li><p style=\"min-height:1.5em\">Proven ability to build foundational marketing programs from scratch and evolve them over time.</p></li><li><p style=\"min-height:1.5em\">Familiarity with AI or LLM-powered products.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000 plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p><p style=\"min-height:1.5em\">Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nIn this role, you’ll define how we tell Traversal’s story, shape our positioning, and drive go-to-market execution as we bring our agentic observability platform out of stealth. This is a rare opportunity to join during a foundational stage of growth, where you’ll have an outsized impact on how customers experience and understand Traversal.\n\nYou’ll work cross-functionally with product, engineering, and sales teams to translate complex technical concepts into clear, compelling narratives that resonate with SREs, platform teams, and engineering leaders. You’ll work closely with our CEO and BizOps lead to translate learnings from founder-led sales into a repeatable playbook as we build out our sales function. You’ll create technical marketing content, drive customer and competitive research, and build early sales enablement programs to support our market expansion. If you thrive in high-ownership, high-velocity environments—and are excited to help define how AI-native infrastructure products come to market—we’d love to meet you.\n\n\nRESPONSIBILITIES\n\n - Build and execute Traversal’s product marketing strategy across positioning, messaging, content, and product launches.\n\n - Translate complex technical concepts into clear narratives that connect to real-world customer pain points.\n\n - Develop technical marketing content, including website copy, case studies, technical blogs, videos and product collateral.\n\n - Support community-building initiatives through events, content, and partnerships that engage SREs, platform teams, and the broader AI infrastructure ecosystem.\n\n - Conduct market research, customer discovery, and competitive analysis to inform product and marketing strategy.\n\n - Partner with product management and engineering to shape roadmap decisions based on market and user insights.\n\n - Build early sales enablement programs and materials to help our team tell the Traversal story effectively.\n\n - Act as a cross-functional connector between product, engineering, sales, and marketing.\n\n\nREQUIREMENTS\n\n - 7+ years in product marketing or a hybrid product/technical marketing role, ideally in AI, observability, infrastructure, or developer tools.\n\n - Strong ability to dive deep into technical products and communicate them effectively to both technical and business audiences.\n\n - Experience working closely with product and engineering teams in fast-paced, ambiguous environments.\n\n - Excellent written and verbal communication skills, with the ability to clearly explain complex technical concepts.\n\n\nNICE TO HAVE\n\n - Passion for AI innovation and a desire to help define how AI-native infrastructure products go to market.\n\n - Proven ability to build foundational marketing programs from scratch and evolve them over time.\n\n - Familiarity with AI or LLM-powered products.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000 plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nWe’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.\n\nWorking here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software."},{"id":"7baa26f7-99b1-4290-8ec2-b8da41838bd1","title":"Sales Enablement Lead ","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-14T17:22:48.253+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/7baa26f7-99b1-4290-8ec2-b8da41838bd1","applyUrl":"https://jobs.ashbyhq.com/traversal/7baa26f7-99b1-4290-8ec2-b8da41838bd1/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As a Sales Enablement Leader you will build the foundation for how our sales team ramps, sells, and improves. You'll own everything from new-hire onboarding to ongoing skill development, sales content, and the tools reps use every day. This is a highly cross-functional, build-from-scratch role — you'll partner closely with Sales, RevOps, Marketing, and Product to translate our evolving story and process into something reps can execute consistently.</p><p style=\"min-height:1.5em\">This role reports into sales leadership, ideal for someone who wants to build the enablement function from the ground up at a high-growth startup. We're looking for someone with observability experience in Value Centric sale campaigns.</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><p style=\"min-height:1.5em\"><em>Onboarding &amp; Ramp</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and run onboarding for new Account Executives, Solution Engineers, and SDR's, reducing time-to-first-deal and time-to-full-productivity</p></li><li><p style=\"min-height:1.5em\">Build ramp plans, certification checkpoints, and role-play/practice frameworks — including technical certification on observability concepts and our own product architecture</p></li><li><p style=\"min-height:1.5em\">Continuously refine onboarding based on rep feedback and ramp performance data</p></li></ul><p style=\"min-height:1.5em\"><em>Sales Content &amp; Messaging</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Create and maintain playbooks, battlecards, objection-handling guides, and discovery frameworks</p></li><li><p style=\"min-height:1.5em\">Partner with Product Marketing to translate product updates and positioning into field-ready materials</p></li><li><p style=\"min-height:1.5em\">Keep a single source of truth for sales content, retiring stale materials as the product and market evolve</p></li></ul><p style=\"min-height:1.5em\"><em>Coaching &amp; Skill Development</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Support managers in running effective call reviews and deal coaching</p></li><li><p style=\"min-height:1.5em\">Run or coordinate ongoing training on sales methodology, technical/competitive positioning (e.g., vs. Datadog, Dynatrace, Splunk, New Relic), and objection handling</p></li><li><p style=\"min-height:1.5em\">Identify skill gaps using call recordings, win/loss data, and pipeline metrics, and build programs to close them</p></li><li><p style=\"min-height:1.5em\">Coordinate with SDR and SE leaders to build targeted coaching and training</p></li></ul><p style=\"min-height:1.5em\"><em>Tools &amp; Process</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the sales team's use of enablement and productivity tools (e.g., content management, call intelligence, LMS)</p></li><li><p style=\"min-height:1.5em\">Partner with RevOps on how enablement initiatives connect to Salesforce, Clari, Gong, and the overall end-to-end sales process</p></li><li><p style=\"min-height:1.5em\">Use Claude to drive personalized training and accelerate processes to help the GTM scale</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Background in observability, monitoring, or infrastructure/DevOps tooling (e.g., Datadog, Splunk, New Relic, Dynatrace, PagerDuty), deep enough to speak credibly to technical buyers</p></li><li><p style=\"min-height:1.5em\">7+ years total in sales enablement, sales training, SE, or AE roles, ideally at a B2B SaaS or observability/infrastructure company</p></li><li><p style=\"min-height:1.5em\">Ability to bridge deeply technical concepts into clear business language for both technical practitioners and executive buyers</p></li><li><p style=\"min-height:1.5em\">Experience building or significantly improving an onboarding/ramp program</p></li><li><p style=\"min-height:1.5em\">Strong writing and content creation skills — you can turn a messy product update into a crisp battlecard</p></li><li><p style=\"min-height:1.5em\">Comfortable working cross-functionally with Sales, Marketing, Product, and RevOps</p></li><li><p style=\"min-height:1.5em\">Data-informed: you use ramp time, win rates, and rep feedback to prioritize, not just intuition</p></li><li><p style=\"min-height:1.5em\">Program management experience, including building enablement programs from the ground up in a fast-growing, ambiguous environment</p></li><li><p style=\"min-height:1.5em\">Startup mindset — comfortable building process where little exists, and iterating fast</p></li><li><p style=\"min-height:1.5em\">Strong presentation and facilitation skills, with experience delivering training or coaching in front of both managers and executives</p></li><li><p style=\"min-height:1.5em\">Prior experience at an early-stage or high-growth startup a plus</p></li><li><p style=\"min-height:1.5em\">Experience with tools like Salesforce, Gong/Zoom, and a content/LMS platform a plus</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $200,000 - $250,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.</p><p style=\"min-height:1.5em\">We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p><p style=\"min-height:1.5em\">Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs a Sales Enablement Leader you will build the foundation for how our sales team ramps, sells, and improves. You'll own everything from new-hire onboarding to ongoing skill development, sales content, and the tools reps use every day. This is a highly cross-functional, build-from-scratch role — you'll partner closely with Sales, RevOps, Marketing, and Product to translate our evolving story and process into something reps can execute consistently.\n\nThis role reports into sales leadership, ideal for someone who wants to build the enablement function from the ground up at a high-growth startup. We're looking for someone with observability experience in Value Centric sale campaigns.\n\n\n\n\nRESPONSIBILITIES\n\nOnboarding & Ramp\n\n - Design and run onboarding for new Account Executives, Solution Engineers, and SDR's, reducing time-to-first-deal and time-to-full-productivity\n\n - Build ramp plans, certification checkpoints, and role-play/practice frameworks — including technical certification on observability concepts and our own product architecture\n\n - Continuously refine onboarding based on rep feedback and ramp performance data\n\nSales Content & Messaging\n\n - Create and maintain playbooks, battlecards, objection-handling guides, and discovery frameworks\n\n - Partner with Product Marketing to translate product updates and positioning into field-ready materials\n\n - Keep a single source of truth for sales content, retiring stale materials as the product and market evolve\n\nCoaching & Skill Development\n\n - Support managers in running effective call reviews and deal coaching\n\n - Run or coordinate ongoing training on sales methodology, technical/competitive positioning (e.g., vs. Datadog, Dynatrace, Splunk, New Relic), and objection handling\n\n - Identify skill gaps using call recordings, win/loss data, and pipeline metrics, and build programs to close them\n\n - Coordinate with SDR and SE leaders to build targeted coaching and training\n\nTools & Process\n\n - Own the sales team's use of enablement and productivity tools (e.g., content management, call intelligence, LMS)\n\n - Partner with RevOps on how enablement initiatives connect to Salesforce, Clari, Gong, and the overall end-to-end sales process\n\n - Use Claude to drive personalized training and accelerate processes to help the GTM scale\n\n\nREQUIREMENTS\n\n - Background in observability, monitoring, or infrastructure/DevOps tooling (e.g., Datadog, Splunk, New Relic, Dynatrace, PagerDuty), deep enough to speak credibly to technical buyers\n\n - 7+ years total in sales enablement, sales training, SE, or AE roles, ideally at a B2B SaaS or observability/infrastructure company\n\n - Ability to bridge deeply technical concepts into clear business language for both technical practitioners and executive buyers\n\n - Experience building or significantly improving an onboarding/ramp program\n\n - Strong writing and content creation skills — you can turn a messy product update into a crisp battlecard\n\n - Comfortable working cross-functionally with Sales, Marketing, Product, and RevOps\n\n - Data-informed: you use ramp time, win rates, and rep feedback to prioritize, not just intuition\n\n - Program management experience, including building enablement programs from the ground up in a fast-growing, ambiguous environment\n\n - Startup mindset — comfortable building process where little exists, and iterating fast\n\n - Strong presentation and facilitation skills, with experience delivering training or coaching in front of both managers and executives\n\n - Prior experience at an early-stage or high-growth startup a plus\n\n - Experience with tools like Salesforce, Gong/Zoom, and a content/LMS platform a plus\n\n\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $200,000 - $250,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nWe’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.\n\nWe have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.\n\nWorking here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software."},{"id":"1533b376-e619-4999-850a-4ee0072a0451","title":"Enterprise Account Executive - South","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-18T17:50:48.728+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/1533b376-e619-4999-850a-4ee0072a0451","applyUrl":"https://jobs.ashbyhq.com/traversal/1533b376-e619-4999-850a-4ee0072a0451/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As an Enterprise Account Executive at Traversal, you’ll lead our early-stage sales efforts and build our GTM engine from the ground up. You will own the full sales cycle, from strategic prospecting to closing, while defining the playbook for our agentic observability platform.</p><p style=\"min-height:1.5em\">You'll partner closely with our founders and Sales Engineering team, you will navigate complex technical evaluations and guide prospects through high-impact proof-of-concepts. We are looking for a high-ownership individual who can translate deep technical value into business outcomes for SREs, platform teams, and engineering leaders. If you have a proven track record in developer tools and thrive in high-velocity startup environments, you’ll be instrumental in scaling our AI-native infrastructure to the enterprise.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Full-Cycle Ownership: </strong>Drive the end-to-end sales process, from strategic outbound prospecting and qualification to complex contract negotiation and closing</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Storytelling:</strong> Develop messaging and collateral that clearly translates Traversal’s agentic observability value into business outcomes for technical buyers.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Partnership:</strong> Work closely with our Sales Engineering team to execute deep-dive demos and technical deep dives.</p></li><li><p style=\"min-height:1.5em\"><strong>Product Feedback Loop:</strong> Act as the voice of the  customer, relaying field insights to Product and Engineering to help shape roadmap direction.</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder Management:</strong> Represent Traversal with credibility when engaging with SREs, platform teams, and C-suite executives.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer tools.</p></li><li><p style=\"min-height:1.5em\">Proven track record of exceeding sales targets in early-stage or high-growth environments where you’ve built your own pipeline.</p></li><li><p style=\"min-height:1.5em\">Experience owning complex, multi-stakeholder sales cycles with a focus on technical decision-makers.</p></li><li><p style=\"min-height:1.5em\">Strong technical acumen and ability to communicate with engineering buyers.</p></li><li><p style=\"min-height:1.5em\">Self-starter who thrives in ambiguity and takes a high-ownership approach to solving problems</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Deep familiarity with SRE workflows, cloud-native observability, or AI-native infrastructure..</p></li><li><p style=\"min-height:1.5em\">Experience with product-led growth motions or bottoms-up sales models.</p></li><li><p style=\"min-height:1.5em\">Prior experience as a founding or early sales hire at a startup.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role New York is $300,000 - $320,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs an Enterprise Account Executive at Traversal, you’ll lead our early-stage sales efforts and build our GTM engine from the ground up. You will own the full sales cycle, from strategic prospecting to closing, while defining the playbook for our agentic observability platform.\n\nYou'll partner closely with our founders and Sales Engineering team, you will navigate complex technical evaluations and guide prospects through high-impact proof-of-concepts. We are looking for a high-ownership individual who can translate deep technical value into business outcomes for SREs, platform teams, and engineering leaders. If you have a proven track record in developer tools and thrive in high-velocity startup environments, you’ll be instrumental in scaling our AI-native infrastructure to the enterprise.\n\n\nRESPONSIBILITIES\n\n - Full-Cycle Ownership: Drive the end-to-end sales process, from strategic outbound prospecting and qualification to complex contract negotiation and closing\n\n - Technical Storytelling: Develop messaging and collateral that clearly translates Traversal’s agentic observability value into business outcomes for technical buyers.\n\n - Technical Partnership: Work closely with our Sales Engineering team to execute deep-dive demos and technical deep dives.\n\n - Product Feedback Loop: Act as the voice of the  customer, relaying field insights to Product and Engineering to help shape roadmap direction.\n\n - Stakeholder Management: Represent Traversal with credibility when engaging with SREs, platform teams, and C-suite executives.\n\n\nREQUIREMENTS\n\n - 5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer tools.\n\n - Proven track record of exceeding sales targets in early-stage or high-growth environments where you’ve built your own pipeline.\n\n - Experience owning complex, multi-stakeholder sales cycles with a focus on technical decision-makers.\n\n - Strong technical acumen and ability to communicate with engineering buyers.\n\n - Self-starter who thrives in ambiguity and takes a high-ownership approach to solving problems\n\n\nNICE TO HAVE\n\n - Deep familiarity with SRE workflows, cloud-native observability, or AI-native infrastructure..\n\n - Experience with product-led growth motions or bottoms-up sales models.\n\n - Prior experience as a founding or early sales hire at a startup.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role New York is $300,000 - $320,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams."},{"id":"58cbbf79-37e0-4519-ac6a-0f05aeabd56f","title":"Sales Development Representative Lead ","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-18T20:05:38.664+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/58cbbf79-37e0-4519-ac6a-0f05aeabd56f","applyUrl":"https://jobs.ashbyhq.com/traversal/58cbbf79-37e0-4519-ac6a-0f05aeabd56f/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As an SDR Lead, you will build and lead a high-performing outbound sales development team. You'll own the strategy, execution, and coaching that turns targeted account lists into qualified pipeline for our Account Executive team — while staying hands-on with the reps you manage.</p><p style=\"min-height:1.5em\">You'll set the outbound playbook, manage a small pod of SDRs day to day, and work cross-functionally with Sales, Marketing, and RevOps to keep pipeline generation predictable and scalable.</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Hire, onboard, coach, and manage a team of SDRs, setting clear activity, quality, and pipeline-generation targets.</p></li><li><p style=\"min-height:1.5em\">Own the outbound playbook — messaging, sequencing, and prospecting motions — across email, phone, and social, refining it based on what converts.</p></li><li><p style=\"min-height:1.5em\">Partner with Marketing to align on inbound lead routing, qualification criteria (e.g., MQL/SQL definitions), and campaign follow-up.</p></li><li><p style=\"min-height:1.5em\">Work with RevOps to define and track SDR KPIs (activity volume, meetings booked, meeting-to-opportunity conversion, pipeline sourced) and keep Salesforce data clean and consistent.</p></li><li><p style=\"min-height:1.5em\">Segment and prioritize target account lists in partnership with Sales leadership, using tools like Clay and Apollo for enrichment and list-building.</p></li><li><p style=\"min-height:1.5em\">Own our investor-network outreach motion — coordinating warm-intro requests through Sequoia, KP, and other VC/angel partners, holding SDRs accountable to daily outreach targets against our top-tier accounts, and reporting outreach effectiveness back to those partners.</p></li><li><p style=\"min-height:1.5em\">Build and maintain a systematic, tiered outreach plan across our top target accounts, and stand up signal/trigger-based prospecting (job changes, outages, new exec hires) in partnership with RevOps and GTM tooling like Clay.</p></li><li><p style=\"min-height:1.5em\">Own the post-event follow-up motion (conferences, dinners, exec briefings) with a consistent SOP so event engagement reliably converts into booked meetings.</p></li><li><p style=\"min-height:1.5em\">Run weekly 1:1s, pipeline reviews, and call coaching sessions; use Gong to review calls and sharpen team messaging.</p></li><li><p style=\"min-height:1.5em\">Serve as an escalation point for complex or high-value accounts, and stay hands-on in prospecting when needed.</p></li><li><p style=\"min-height:1.5em\">Report on team performance and pipeline contribution to sales leadership, flagging risks and opportunities early.</p></li><li><p style=\"min-height:1.5em\">Champion AI-driven ways of working across the team — using tools like Claude to speed up account research, personalize outbound messaging at scale, and automate routine reporting, so reps spend more time selling and less time on manual busywork.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">1–3+ years of experience managing or leading an SDR/BDR team, ideally at a B2B SaaS company selling into enterprise or technical buyers.</p></li><li><p style=\"min-height:1.5em\">A track record of building or scaling outbound pipeline generation — you can point to specific playbooks or programs you've built.</p></li><li><p style=\"min-height:1.5em\">Strong coaching instincts: you can listen to a call or read a sequence and immediately identify what to fix.</p></li><li><p style=\"min-height:1.5em\">Comfort with a modern GTM stack (Salesforce, Apollo, Clay, Gong, Outreach/Salesloft or similar); ability to get hands-on with tooling rather than just directing others.</p></li><li><p style=\"min-height:1.5em\">Data-driven approach to managing a team — comfortable setting targets, tracking conversion rates, and adjusting tactics based on results.</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication; ability to represent the voice of the customer back to Marketing and Product.</p></li><li><p style=\"min-height:1.5em\">Experience selling into technical audiences (engineering, DevOps, SRE) or incident-management/observability space is a strong plus.</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience at an early-stage or high-growth startup where the process is still being built, not just inherited.</p></li><li><p style=\"min-height:1.5em\">Familiarity with account-based prospecting into large enterprise accounts (Fortune 500 / strategic logos).</p></li><li><p style=\"min-height:1.5em\">Experience partnering directly with RevOps on comp design, territory planning, or lead scoring.</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, role is $200,000 - $275,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs an SDR Lead, you will build and lead a high-performing outbound sales development team. You'll own the strategy, execution, and coaching that turns targeted account lists into qualified pipeline for our Account Executive team — while staying hands-on with the reps you manage.\n\nYou'll set the outbound playbook, manage a small pod of SDRs day to day, and work cross-functionally with Sales, Marketing, and RevOps to keep pipeline generation predictable and scalable.\n\n\n\n\nRESPONSIBILITIES\n\n - Hire, onboard, coach, and manage a team of SDRs, setting clear activity, quality, and pipeline-generation targets.\n\n - Own the outbound playbook — messaging, sequencing, and prospecting motions — across email, phone, and social, refining it based on what converts.\n\n - Partner with Marketing to align on inbound lead routing, qualification criteria (e.g., MQL/SQL definitions), and campaign follow-up.\n\n - Work with RevOps to define and track SDR KPIs (activity volume, meetings booked, meeting-to-opportunity conversion, pipeline sourced) and keep Salesforce data clean and consistent.\n\n - Segment and prioritize target account lists in partnership with Sales leadership, using tools like Clay and Apollo for enrichment and list-building.\n\n - Own our investor-network outreach motion — coordinating warm-intro requests through Sequoia, KP, and other VC/angel partners, holding SDRs accountable to daily outreach targets against our top-tier accounts, and reporting outreach effectiveness back to those partners.\n\n - Build and maintain a systematic, tiered outreach plan across our top target accounts, and stand up signal/trigger-based prospecting (job changes, outages, new exec hires) in partnership with RevOps and GTM tooling like Clay.\n\n - Own the post-event follow-up motion (conferences, dinners, exec briefings) with a consistent SOP so event engagement reliably converts into booked meetings.\n\n - Run weekly 1:1s, pipeline reviews, and call coaching sessions; use Gong to review calls and sharpen team messaging.\n\n - Serve as an escalation point for complex or high-value accounts, and stay hands-on in prospecting when needed.\n\n - Report on team performance and pipeline contribution to sales leadership, flagging risks and opportunities early.\n\n - Champion AI-driven ways of working across the team — using tools like Claude to speed up account research, personalize outbound messaging at scale, and automate routine reporting, so reps spend more time selling and less time on manual busywork.\n\n\nREQUIREMENTS\n\n - 1–3+ years of experience managing or leading an SDR/BDR team, ideally at a B2B SaaS company selling into enterprise or technical buyers.\n\n - A track record of building or scaling outbound pipeline generation — you can point to specific playbooks or programs you've built.\n\n - Strong coaching instincts: you can listen to a call or read a sequence and immediately identify what to fix.\n\n - Comfort with a modern GTM stack (Salesforce, Apollo, Clay, Gong, Outreach/Salesloft or similar); ability to get hands-on with tooling rather than just directing others.\n\n - Data-driven approach to managing a team — comfortable setting targets, tracking conversion rates, and adjusting tactics based on results.\n\n - Excellent written and verbal communication; ability to represent the voice of the customer back to Marketing and Product.\n\n - Experience selling into technical audiences (engineering, DevOps, SRE) or incident-management/observability space is a strong plus.\n\n\nNICE TO HAVE\n\n - Experience at an early-stage or high-growth startup where the process is still being built, not just inherited.\n\n - Familiarity with account-based prospecting into large enterprise accounts (Fortune 500 / strategic logos).\n\n - Experience partnering directly with RevOps on comp design, territory planning, or lead scoring.\n\n\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, role is $200,000 - $275,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n \n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams."},{"id":"eb9b0433-0357-4bb2-957b-8788d8b0596c","title":"Enterprise Account Executive - Central","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-10-06T14:06:41.074+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/eb9b0433-0357-4bb2-957b-8788d8b0596c","applyUrl":"https://jobs.ashbyhq.com/traversal/eb9b0433-0357-4bb2-957b-8788d8b0596c/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As an Enterprise Account Executive at Traversal, you’ll lead our early-stage sales efforts and build our GTM engine from the ground up. You will own the full sales cycle, from strategic prospecting to closing, while defining the playbook for our agentic observability platform.</p><p style=\"min-height:1.5em\">You'll partner closely with our founders and Sales Engineering team, you will navigate complex technical evaluations and guide prospects through high-impact proof-of-concepts. We are looking for a high-ownership individual who can translate deep technical value into business outcomes for SREs, platform teams, and engineering leaders. If you have a proven track record in developer tools and thrive in high-velocity startup environments, you’ll be instrumental in scaling our AI-native infrastructure to the enterprise.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Full-Cycle Ownership:</strong> Drive the end-to-end sales process, from strategic outbound prospecting and qualification to complex contract negotiation and closing</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Storytelling</strong>:Develop messaging and collateral that clearly translates Traversal’s agentic observability value into business outcomes for technical buyers.</p></li><li><p style=\"min-height:1.5em\"><strong>Technical Partnership</strong>: Work closely with our Sales Engineering team to execute deep-dive demos and technical deep dives.</p></li><li><p style=\"min-height:1.5em\"><strong>Product Feedback Loop:</strong> Act as the voice of the  customer, relaying field insights to Product and Engineering to help shape roadmap direction.</p></li><li><p style=\"min-height:1.5em\"><strong>Stakeholder Management:</strong> Represent Traversal with credibility when engaging with SREs, platform teams, and C-suite executives.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer tools.</p></li><li><p style=\"min-height:1.5em\">Proven track record of exceeding sales targets in early-stage or high-growth environments where you’ve built your own pipeline.</p></li><li><p style=\"min-height:1.5em\">Experience owning complex, multi-stakeholder sales cycles with a focus on technical decision-makers.</p></li><li><p style=\"min-height:1.5em\">Strong technical acumen and ability to communicate with engineering buyers.</p></li><li><p style=\"min-height:1.5em\">Self-starter who thrives in ambiguity and takes a high-ownership approach to solving problems</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Deep familiarity with SRE workflows, cloud-native observability, or AI-native infrastructure..</p></li><li><p style=\"min-height:1.5em\">Experience with product-led growth motions or bottoms-up sales models.</p></li><li><p style=\"min-height:1.5em\">Prior experience as a founding or early sales hire at a startup.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $300,000 - $320,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><p style=\"min-height:1.5em\"></p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs an Enterprise Account Executive at Traversal, you’ll lead our early-stage sales efforts and build our GTM engine from the ground up. You will own the full sales cycle, from strategic prospecting to closing, while defining the playbook for our agentic observability platform.\n\nYou'll partner closely with our founders and Sales Engineering team, you will navigate complex technical evaluations and guide prospects through high-impact proof-of-concepts. We are looking for a high-ownership individual who can translate deep technical value into business outcomes for SREs, platform teams, and engineering leaders. If you have a proven track record in developer tools and thrive in high-velocity startup environments, you’ll be instrumental in scaling our AI-native infrastructure to the enterprise.\n\n\nRESPONSIBILITIES\n\n - Full-Cycle Ownership: Drive the end-to-end sales process, from strategic outbound prospecting and qualification to complex contract negotiation and closing\n\n - Technical Storytelling:Develop messaging and collateral that clearly translates Traversal’s agentic observability value into business outcomes for technical buyers.\n\n - Technical Partnership: Work closely with our Sales Engineering team to execute deep-dive demos and technical deep dives.\n\n - Product Feedback Loop: Act as the voice of the  customer, relaying field insights to Product and Engineering to help shape roadmap direction.\n\n - Stakeholder Management: Represent Traversal with credibility when engaging with SREs, platform teams, and C-suite executives.\n\n\nREQUIREMENTS\n\n - 5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer tools.\n\n - Proven track record of exceeding sales targets in early-stage or high-growth environments where you’ve built your own pipeline.\n\n - Experience owning complex, multi-stakeholder sales cycles with a focus on technical decision-makers.\n\n - Strong technical acumen and ability to communicate with engineering buyers.\n\n - Self-starter who thrives in ambiguity and takes a high-ownership approach to solving problems\n\n\nNICE TO HAVE\n\n - Deep familiarity with SRE workflows, cloud-native observability, or AI-native infrastructure..\n\n - Experience with product-led growth motions or bottoms-up sales models.\n\n - Prior experience as a founding or early sales hire at a startup.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $300,000 - $320,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams."},{"id":"14570efd-fd52-4e28-a15d-989bce0d55bc","title":"HR Business Partner","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-10-06T16:00:26.046+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/14570efd-fd52-4e28-a15d-989bce0d55bc","applyUrl":"https://jobs.ashbyhq.com/traversal/14570efd-fd52-4e28-a15d-989bce0d55bc/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">As our HR Business Partner, you'll shape how our team is supported, developed, and set up to do its best work as we grow. This role is ideal for someone who can advise leaders on big people decisions in the morning and fix a broken onboarding workflow in the afternoon, and who cares about getting both right.</p><p style=\"min-height:1.5em\">You'll partner with our founders and leaders on org health, performance, and people strategy. You'll also own the full employee lifecycle, from onboarding through offboarding, handle employee relations, and lead core programs like performance reviews and compensation cycles. You'll work closely with leadership, Finance, Legal, and Recruiting, and you'll have a lot of room to build and automate the systems that support our people as we scale.</p><p style=\"min-height:1.5em\"></p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Strategic People Partner:</strong> Be a trusted advisor to leaders on org health, performance, team dynamics, and manager effectiveness. Turn business priorities into clear people recommendations and action plans.</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Relations &amp; Performance:</strong> Own ER and performance cases end-to-end. That includes investigating issues, coaching managers through documentation, and guiding decisions in line with company policy and employment law.</p></li><li><p style=\"min-height:1.5em\"><strong>Core People Programs:</strong> Lead and improve the programs that keep the company running: performance reviews, talent reviews, engagement, compensation cycles, and manager enablement.</p></li><li><p style=\"min-height:1.5em\"><strong>Onboarding &amp; First 90 Days: </strong>Own the new hire experience from pre-boarding through the 90-day mark. That covers paperwork and I-9s, account setup, day-one orientation, check-ins, and a buddy program. Remote and in-office hires should get an equally strong start.</p></li><li><p style=\"min-height:1.5em\"><strong>Employee Lifecycle:</strong> Run internal transfers, promotions, terminations, and offboarding. Hold exit interviews and bring the themes back to leadership to improve retention and reduce risk.</p></li><li><p style=\"min-height:1.5em\"><strong>Front Line for Questions:</strong> Be the first stop for employee and manager questions. Resolve what you can, route what you can't, and make sure nothing sits unanswered.</p></li><li><p style=\"min-height:1.5em\"><strong>Policy &amp; Compliance: </strong>Write and update HR policies, handbooks, and processes. Keep the company compliant with federal, state, and local employment law as we grow.</p></li><li><p style=\"min-height:1.5em\"><strong>Data-Driven Insight: </strong>Use HRIS data to spot patterns, recurring pain points, and talent risks, then recommend practical fixes to leaders.</p></li><li><p style=\"min-height:1.5em\"><strong>Build &amp; Automate: </strong>Don't just run the process, build it. Write SOPs other people can actually use, and use AI and automation to take repetitive work (status chasing, packet assembly, case intake) off the team's plate.</p></li><li><p style=\"min-height:1.5em\"><strong>Cross-Functional Partner:</strong> Work closely with Legal, Finance/Payroll, IT, Recruiting, and Workplace so handoffs are seamless.</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5–8 years in HR at a high-growth company, with a mix of HRBP/generalist and people operations work.</p></li><li><p style=\"min-height:1.5em\">Broad HR Expertise: Hands-on depth in employee relations, performance management, onboarding and offboarding, and compensation cycles. You've handled sensitive situations on your own.</p></li><li><p style=\"min-height:1.5em\">Employment Law Fluency: Working knowledge of federal, state, and local employment law, including I-9 and eligibility verification. You know when to flag something to Legal.</p></li><li><p style=\"min-height:1.5em\">Strategic and Hands-On: You can advise a founder on org design in the morning and fix a broken onboarding workflow in the afternoon. No task is beneath you.</p></li><li><p style=\"min-height:1.5em\">Systems &amp; AI Savvy: Comfortable with HRIS and ticketing tools. You reach for AI and automation by instinct to create leverage.</p></li><li><p style=\"min-height:1.5em\">Clear Communicator: You write clear, professional documentation with minimal review, build trust quickly, and push back thoughtfully when it matters.</p></li><li><p style=\"min-height:1.5em\">Builder Mindset: You're at your best in ambiguous, fast-moving environments, and your processes are written down, current, and usable by someone else.</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $160,000 - $200,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nAs our HR Business Partner, you'll shape how our team is supported, developed, and set up to do its best work as we grow. This role is ideal for someone who can advise leaders on big people decisions in the morning and fix a broken onboarding workflow in the afternoon, and who cares about getting both right.\n\nYou'll partner with our founders and leaders on org health, performance, and people strategy. You'll also own the full employee lifecycle, from onboarding through offboarding, handle employee relations, and lead core programs like performance reviews and compensation cycles. You'll work closely with leadership, Finance, Legal, and Recruiting, and you'll have a lot of room to build and automate the systems that support our people as we scale.\n\n\n\n\nRESPONSIBILITIES\n\n - Strategic People Partner: Be a trusted advisor to leaders on org health, performance, team dynamics, and manager effectiveness. Turn business priorities into clear people recommendations and action plans.\n\n - Employee Relations & Performance: Own ER and performance cases end-to-end. That includes investigating issues, coaching managers through documentation, and guiding decisions in line with company policy and employment law.\n\n - Core People Programs: Lead and improve the programs that keep the company running: performance reviews, talent reviews, engagement, compensation cycles, and manager enablement.\n\n - Onboarding & First 90 Days: Own the new hire experience from pre-boarding through the 90-day mark. That covers paperwork and I-9s, account setup, day-one orientation, check-ins, and a buddy program. Remote and in-office hires should get an equally strong start.\n\n - Employee Lifecycle: Run internal transfers, promotions, terminations, and offboarding. Hold exit interviews and bring the themes back to leadership to improve retention and reduce risk.\n\n - Front Line for Questions: Be the first stop for employee and manager questions. Resolve what you can, route what you can't, and make sure nothing sits unanswered.\n\n - Policy & Compliance: Write and update HR policies, handbooks, and processes. Keep the company compliant with federal, state, and local employment law as we grow.\n\n - Data-Driven Insight: Use HRIS data to spot patterns, recurring pain points, and talent risks, then recommend practical fixes to leaders.\n\n - Build & Automate: Don't just run the process, build it. Write SOPs other people can actually use, and use AI and automation to take repetitive work (status chasing, packet assembly, case intake) off the team's plate.\n\n - Cross-Functional Partner: Work closely with Legal, Finance/Payroll, IT, Recruiting, and Workplace so handoffs are seamless.\n\n\nREQUIREMENTS\n\n - 5–8 years in HR at a high-growth company, with a mix of HRBP/generalist and people operations work.\n\n - Broad HR Expertise: Hands-on depth in employee relations, performance management, onboarding and offboarding, and compensation cycles. You've handled sensitive situations on your own.\n\n - Employment Law Fluency: Working knowledge of federal, state, and local employment law, including I-9 and eligibility verification. You know when to flag something to Legal.\n\n - Strategic and Hands-On: You can advise a founder on org design in the morning and fix a broken onboarding workflow in the afternoon. No task is beneath you.\n\n - Systems & AI Savvy: Comfortable with HRIS and ticketing tools. You reach for AI and automation by instinct to create leverage.\n\n - Clear Communicator: You write clear, professional documentation with minimal review, build trust quickly, and push back thoughtfully when it matters.\n\n - Builder Mindset: You're at your best in ambiguous, fast-moving environments, and your processes are written down, current, and usable by someone else.\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $160,000 - $200,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n \n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."},{"id":"32398cf2-67a8-410c-8009-cf98ffd42705","title":"Product Manager","department":"Product","team":"Product Management","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-10-14T21:16:31.868+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/traversal/32398cf2-67a8-410c-8009-cf98ffd42705","applyUrl":"https://jobs.ashbyhq.com/traversal/32398cf2-67a8-410c-8009-cf98ffd42705/application","descriptionHtml":"<h3><strong>About Traversal</strong></h3><p style=\"min-height:1.5em\"><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.traversal.com/?utm_source=chatgpt.com\"><u>Traversal</u></a> is the AI Site Reliability Engineer (AI SRE) for the enterprise.</p><p style=\"min-height:1.5em\">Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.</p><p style=\"min-height:1.5em\">Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.</p><h3><strong>The Role</strong></h3><p style=\"min-height:1.5em\">Traversal is building a superintelligent AI SRE: always-on AI employees, used daily by hundreds of engineers at the world's largest companies during their highest-pressure moments. At the core are the agents and AI capabilities our engineering and research teams build. As a Product Manager at Traversal, you'll build the product on top of them: how the agent behaves, what it does, how it communicates, when it should act, and the user interfaces / product experiences built around it.</p><p style=\"min-height:1.5em\">On-call engineers and SREs use the Traversal agent to troubleshoot production incidents, work through alert channels, and answer the everyday questions that come with keeping systems running, and adoption and usage have grown explosively. The agent lives in a web app and across headless surfaces: agents in Slack and Microsoft Teams, an MCP that works with coding agents like Claude Code and Cursor, and an API engineers build workflows around. You'll bring the same craft to all of them, from pixel-level detail in the UI to tone, clarity, and evals in Slack, and you'll know which surface fits which problem.</p><p style=\"min-height:1.5em\">Our product team is small but mighty: just a few PMs, each with high agency and a real hand in shaping how the function works. You'll help set the roadmap and the way we work as the company scales through rapid growth. If you use AI agents compulsively, have strong opinions about what makes them great, and want to build AI-native products engineers love so much they turn to them first, we'd love to meet you.</p><h3><strong>Responsibilities</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Partner closely with customers, engineers, and AI researchers to define product strategy and roadmap, leading discovery with SREs, platform engineers, and incident responders at some of the world's largest enterprises</p></li><li><p style=\"min-height:1.5em\">Build the product layer on top of the core AI agents our research and engineering teams build, thinking holistically across the web app and headless surfaces (Slack, Microsoft Teams, MCP, and API, where the user is often another agent).</p></li><li><p style=\"min-height:1.5em\">Sweat the details of the agent's prompts: iterate on multiple versions of prompts and harnesses, run evals to see which output is better, and tell a good output from a great one</p></li><li><p style=\"min-height:1.5em\">Own the features that make the product enterprise-ready, like fine-grained access control and RBAC</p></li><li><p style=\"min-height:1.5em\">Prototype ideas yourself, and bring a prototype, not just a PRD, to product reviews</p></li><li><p style=\"min-height:1.5em\">Sequence rollouts: find the MVP: the smallest feature set that tests a hypothesis, shipped on the most minimal surface (headless, Slack, or UI), tested with beta users, then expanded over time</p></li><li><p style=\"min-height:1.5em\">Work with forward-deployed engineers during customer POVs to turn gaps into shipped features, fast</p></li><li><p style=\"min-height:1.5em\">Bring in ideas from across the agent ecosystem and anticipate where agents are going next</p></li><li><p style=\"min-height:1.5em\">Shape the product function: roadmap, process, and how product works with a fast-growing engineering team</p></li></ul><h3><strong>Requirements</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">~5+ years of combined work experience across product management, engineering, or similar role, including at least 2 years as a PM</p></li><li><p style=\"min-height:1.5em\">You live on the frontier of agents: a deep power user of AI agents at work and in life with strong opinions on what makes them great; deep intuition for how LLMs and agents work, including when to add structure and when to let the agent be free; intuition for personal and multi-agent experiences, and a sense of where agents are going next</p></li><li><p style=\"min-height:1.5em\">Strong taste in both UI design and headless experiences, and judgment about when to use each</p></li><li><p style=\"min-height:1.5em\">An excellent writer: concise, clear docs; agent prompts that elicit exactly the behavior you want; and clear customer comms</p></li><li><p style=\"min-height:1.5em\">High agency: you do whatever the product needs, with or without a playbook. You build and ship things yourself, bring prototypes (not just PRDs) to product reviews, ship and iterate fast, and create structure where there isn't any</p></li><li><p style=\"min-height:1.5em\">Exceptional with customers: credible with senior engineers at large enterprises</p></li></ul><h3><strong>Nice to Have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Hands-on experience building a product that is itself an AI agent (a strong plus)</p></li><li><p style=\"min-height:1.5em\">Side projects you've built with AI</p></li><li><p style=\"min-height:1.5em\">1–2+ years in a software engineering or SRE role</p></li><li><p style=\"min-height:1.5em\">Experience helping a company go from less structured to more structured</p></li><li><p style=\"min-height:1.5em\">Early PM at a high-growth startup</p></li><li><p style=\"min-height:1.5em\">Experience with data-heavy or enterprise SaaS products</p></li><li><p style=\"min-height:1.5em\">Exposure to observability tooling, SRE workflows, or on-call environments</p></li></ul><h3><strong>Compensation</strong></h3><p style=\"min-height:1.5em\">We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $200,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.</p><h3><strong>Why You Should Join Us</strong></h3><p style=\"min-height:1.5em\">Traversal is a place to take on hard, meaningful problems with real ownership from day one. You'll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.</p><p style=\"min-height:1.5em\">We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.</p><p style=\"min-height:1.5em\">Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.</p>","descriptionPlain":"ABOUT TRAVERSAL\n\nTraversal https://www.traversal.com/?utm_source=chatgpt.com is the AI Site Reliability Engineer (AI SRE) for the enterprise.\n\nProduction complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.\n\nToday, Traversal operates in mission-critical environments at some of the world’s largest enterprises, including PepsiCo, Nubank, Harvey, and DigitalOcean. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.\n\n\nTHE ROLE\n\nTraversal is building a superintelligent AI SRE: always-on AI employees, used daily by hundreds of engineers at the world's largest companies during their highest-pressure moments. At the core are the agents and AI capabilities our engineering and research teams build. As a Product Manager at Traversal, you'll build the product on top of them: how the agent behaves, what it does, how it communicates, when it should act, and the user interfaces / product experiences built around it.\n\nOn-call engineers and SREs use the Traversal agent to troubleshoot production incidents, work through alert channels, and answer the everyday questions that come with keeping systems running, and adoption and usage have grown explosively. The agent lives in a web app and across headless surfaces: agents in Slack and Microsoft Teams, an MCP that works with coding agents like Claude Code and Cursor, and an API engineers build workflows around. You'll bring the same craft to all of them, from pixel-level detail in the UI to tone, clarity, and evals in Slack, and you'll know which surface fits which problem.\n\nOur product team is small but mighty: just a few PMs, each with high agency and a real hand in shaping how the function works. You'll help set the roadmap and the way we work as the company scales through rapid growth. If you use AI agents compulsively, have strong opinions about what makes them great, and want to build AI-native products engineers love so much they turn to them first, we'd love to meet you.\n\n\nRESPONSIBILITIES\n\n - Partner closely with customers, engineers, and AI researchers to define product strategy and roadmap, leading discovery with SREs, platform engineers, and incident responders at some of the world's largest enterprises\n\n - Build the product layer on top of the core AI agents our research and engineering teams build, thinking holistically across the web app and headless surfaces (Slack, Microsoft Teams, MCP, and API, where the user is often another agent).\n\n - Sweat the details of the agent's prompts: iterate on multiple versions of prompts and harnesses, run evals to see which output is better, and tell a good output from a great one\n\n - Own the features that make the product enterprise-ready, like fine-grained access control and RBAC\n\n - Prototype ideas yourself, and bring a prototype, not just a PRD, to product reviews\n\n - Sequence rollouts: find the MVP: the smallest feature set that tests a hypothesis, shipped on the most minimal surface (headless, Slack, or UI), tested with beta users, then expanded over time\n\n - Work with forward-deployed engineers during customer POVs to turn gaps into shipped features, fast\n\n - Bring in ideas from across the agent ecosystem and anticipate where agents are going next\n\n - Shape the product function: roadmap, process, and how product works with a fast-growing engineering team\n\n\nREQUIREMENTS\n\n - ~5+ years of combined work experience across product management, engineering, or similar role, including at least 2 years as a PM\n\n - You live on the frontier of agents: a deep power user of AI agents at work and in life with strong opinions on what makes them great; deep intuition for how LLMs and agents work, including when to add structure and when to let the agent be free; intuition for personal and multi-agent experiences, and a sense of where agents are going next\n\n - Strong taste in both UI design and headless experiences, and judgment about when to use each\n\n - An excellent writer: concise, clear docs; agent prompts that elicit exactly the behavior you want; and clear customer comms\n\n - High agency: you do whatever the product needs, with or without a playbook. You build and ship things yourself, bring prototypes (not just PRDs) to product reviews, ship and iterate fast, and create structure where there isn't any\n\n - Exceptional with customers: credible with senior engineers at large enterprises\n\n\nNICE TO HAVE\n\n - Hands-on experience building a product that is itself an AI agent (a strong plus)\n\n - Side projects you've built with AI\n\n - 1–2+ years in a software engineering or SRE role\n\n - Experience helping a company go from less structured to more structured\n\n - Early PM at a high-growth startup\n\n - Experience with data-heavy or enterprise SaaS products\n\n - Exposure to observability tooling, SRE workflows, or on-call environments\n\n\nCOMPENSATION\n\nWe offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $200,000–$300,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.\n\n\nWHY YOU SHOULD JOIN US\n\nTraversal is a place to take on hard, meaningful problems with real ownership from day one. You'll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously.\n\nWe offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.\n\nTraversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance."}],"apiVersion":"1"}