TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily.
As a Senior Data Scientist, Attribution, you will be embedded within a specific risk category (e.g., Sanctions, Cybercrime, Counter Terrorism) and own the attribution algorithms that drive direct customer outcomes — from seizing illicit funds to disrupting crypto-enabled crime networks. You'll operate as equal parts Subject Matter Expert and Data Scientist, translating deep domain knowledge into production-grade intelligence.
The impact you'll have here:
Own end-to-end attribution for a risk category: identify high-impact targets, build algorithms (heuristics, ML models, AI agents), and ship to production.
Collaborate tightly with — and become — a Subject Matter Expert for your category, translating customer and GTM needs into actionable intelligence.
Navigate all intelligence layers (Network / On-chain / Protocol) to uncover patterns competitors can't replicate.
Ship production-quality code — heuristics, ML models, and data pipelines — with rigorous evaluation and scalable architecture.
Drive measurable outcomes: billions in illicit funds traced, seized, or prevented.
What we’re looking for:
Quantitative background (Computer Science, Statistics, Engineering, Economics, Physics).
Strong problem-solving mindset: gets to the root cause, leverages creativity, and thrives in ambiguity with a hypothesis-driven, iterative approach.
Demonstrated domain curiosity — ability to absorb and apply expertise in blockchain, fraud, money laundering, or cybercrime.
6+ years in an analytical role with strong SQL, Python, and AI-assisted coding tools (Cursor, Claude Code).
Experience with distributed data systems (Spark, BigQuery, Airflow) and shipping production code.
Strong async communication (Loom, Slack, Notion) and ability to own work independently in a remote environment.
Bonus: Deep ML experience, prior work in crypto, financial crime, or financial institutions.
About the Team:
Data Scientists are embedded within risk categories teams (Sanctions, Cybercrime, Nation States, etc.), working closely with SMEs, engineers, and cross-functional partners.
Fully remote and globally distributed. Most overlap occurs 7am–12pm PST for meetings and collaboration.
All team members must have at least 4-hour overlap with PST business hours.
On-call responsibilities: Analytics on-call (< 1 hr/day monthly) and Data Science on-call (1-2 hrs/day every 3 months).
Learn about TRM Speed in this position:
Rapid Customer Impact. Deliver last-minute, high-stakes projects for key customers — turning around attribution insights in days, not weeks.
MVP to Production. Build complex algorithms with tight timeframes (1-2 sprints for MVP) and iterate based on real customer feedback.
Parallel Execution. Juggle multiple priorities across categories and stakeholders while maintaining quality and speed.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decision decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $180,000 - $210,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily.\n\nAs a Senior Data Scientist, Attribution, you will be embedded within a specific risk category (e.g., Sanctions, Cybercrime, Counter Terrorism) and own the attribution algorithms that drive direct customer outcomes — from seizing illicit funds to disrupting crypto-enabled crime networks. You'll operate as equal parts Subject Matter Expert and Data Scientist, translating deep domain knowledge into production-grade intelligence.\n\nThe impact you'll have here:\n\n - Own end-to-end attribution for a risk category: identify high-impact targets, build algorithms (heuristics, ML models, AI agents), and ship to production.\n\n - Collaborate tightly with — and become — a Subject Matter Expert for your category, translating customer and GTM needs into actionable intelligence.\n\n - Navigate all intelligence layers (Network / On-chain / Protocol) to uncover patterns competitors can't replicate.\n\n - Ship production-quality code — heuristics, ML models, and data pipelines — with rigorous evaluation and scalable architecture.\n\n - Drive measurable outcomes: billions in illicit funds traced, seized, or prevented.\n\nWhat we’re looking for:\n\n - Quantitative background (Computer Science, Statistics, Engineering, Economics, Physics).\n\n - Strong problem-solving mindset: gets to the root cause, leverages creativity, and thrives in ambiguity with a hypothesis-driven, iterative approach.\n\n - Demonstrated domain curiosity — ability to absorb and apply expertise in blockchain, fraud, money laundering, or cybercrime.\n\n - 6+ years in an analytical role with strong SQL, Python, and AI-assisted coding tools (Cursor, Claude Code).\n\n - Experience with distributed data systems (Spark, BigQuery, Airflow) and shipping production code.\n\n - Strong async communication (Loom, Slack, Notion) and ability to own work independently in a remote environment.\n\n - Bonus: Deep ML experience, prior work in crypto, financial crime, or financial institutions.\n\nAbout the Team:\n\n - Data Scientists are embedded within risk categories teams (Sanctions, Cybercrime, Nation States, etc.), working closely with SMEs, engineers, and cross-functional partners.\n\n - Fully remote and globally distributed. Most overlap occurs 7am–12pm PST for meetings and collaboration.\n\n - All team members must have at least 4-hour overlap with PST business hours.\n\n - On-call responsibilities: Analytics on-call (< 1 hr/day monthly) and Data Science on-call (1-2 hrs/day every 3 months).\n\nLearn about TRM Speed in this position:\n\n - Rapid Customer Impact. Deliver last-minute, high-stakes projects for key customers — turning around attribution insights in days, not weeks.\n\n - MVP to Production. Build complex algorithms with tight timeframes (1-2 sprints for MVP) and iterate based on real customer feedback.\n\n - Parallel Execution. Juggle multiple priorities across categories and stakeholders while maintaining quality and speed.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decision decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $180,000 - $210,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f7a0d7fa-3b51-4bf6-9b3b-dc6a10879123","title":"Staff Infrastructure Engineer","department":"R&D","team":"Infrastructure Engineering","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2024-10-17T22:26:25.460+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/f7a0d7fa-3b51-4bf6-9b3b-dc6a10879123","applyUrl":"https://jobs.ashbyhq.com/trm-labs/f7a0d7fa-3b51-4bf6-9b3b-dc6a10879123/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
In one line
Our team builds the platform that every TRM product, every internal AI agent, and every investigation our customers run depends on. We are not maintaining a system someone else finished - we are building its next generation, on the bleeding edge, for workloads where reliability and security are not negotiable. We're looking for an engineer who has taken infrastructure from zero to one and can operate it in production.
Why this work matters
TRM's platform lets financial institutions and governments trace illicit finance, disrupt crypto- and AI-enabled crime, and run some of the highest-stakes investigations in the world. Our infrastructure is what lets investigators and banks trust the data underneath them. When we get it right, a case moves and a threat gets stopped. When infrastructure is weak, everything above it is slow, fragile, or unsafe. That's the job: make the foundation something the mission can be built on.
What you'll actually work on
This is real, current work - not a hypothetical roadmap:
Multi-region, multi-cloud Kubernetes across US GCP, EU GCP, and AWS GovCloud - making \"stand up another site\" a self-serve configuration instead of a bespoke project.
A genuinely self-serve internal PaaS. ~60+ engineers already deploy on it, the large majority with no infra person in the loop. You extend the paved road - golden paths, guardrails, and interfaces engineers actually enjoy using.
Agent-native infrastructure. Secure sandboxes where AI agents build and ship, and encoding our operational knowledge into skills so the platform increasingly runs and heals itself.
Zero-trust secrets with Vault. Short-lived, dynamic credentials replacing every long-lived secret in the system - closing the blast radius on leaked passwords, one database at a time.
Reliability engineering that means it. SLOs and error budgets, real observability, and disaster recovery with validated cross-region restore and sub-hour RTO.
Databases as a first-class platform concern. Postgres on Kubernetes, migrations, replication, and redundancy for services that can't blink.
Compliance as code. SOC2 and FedRAMP posture built into the platform so security is the default, not a scramble before an audit.
What you'll own
You'll own an Area of Responsibility end to end - a slice of the platform that is genuinely yours. You'll define what \"great\" looks like for it and build the glide path to get there rather than waiting for one; obsess over the metrics that tell you whether it's actually working; and fix root causes so a class of problems disappears instead of working the ticket queue faster. You own the outcome, not just your layer of it.
Who you are
This is a builder's role, and the bar is high:
You've taken infrastructure from zero to one - designed and shipped a platform capability that other engineers came to depend on, not just operated one that already existed.
You write real software (Go, Python, or similar). You build tooling, automation, and services - you don't only wire up other people's tools.
You're deep in GCP and/or AWS - compute, IAM, VPC, networking, storage, load balancing - and comfortable operating across clouds.
You've run Kubernetes in production (GKE/EKS) and are up to date with the state of the art for IaC.
You can debug low-level problems without hand-holding - a networking issue, a saturated node, a slow query, a failing deploy - and get to the actual cause.
You're fluent across the modern platform toolchain: GitOps (Argo/Flux), containers, CI/CD, observability built on SLOs rather than dashboards no one reads.
You have strong instincts for security and databases — zero-trust, secret management, systems hardening; provisioning and migrating production databases. SOC2/FedRAMP exposure is a plus.
If you've built platforms that other engineers rely on every day, we want to talk.
What makes people thrive here
High ownership and low ego. Mission-first. Comfortable where speed and rigor have to coexist - something that takes a quarter elsewhere is expected to move in weeks here, without cutting the corners that matter for security and reliability. You see infra, security, data, and product as one connected system, and you turn one-off fixes into reusable paved roads by instinct.
What should give you pause
The scope is real and the playbook isn't fully written - you'll be writing it. Reliability and compliance expectations are high, and mistakes here show up as real incidents for customers and internal teams. If you prefer an environment where everything is defined before you start, this will feel uncomfortable. If that kind of ownership is exactly what you're after, you'll love it.
How we work
Remote-first (US). Small, high-leverage team with a weekly on-call rotation you'll take part in. We're an AI-native team in practice, not in theory - we use agents in our daily workflow and ship the skills that let the platform operate itself.
The estimated base salary range for this role and level is $205,000 - $245,000
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nIn one line\n\nOur team builds the platform that every TRM product, every internal AI agent, and every investigation our customers run depends on. We are not maintaining a system someone else finished - we are building its next generation, on the bleeding edge, for workloads where reliability and security are not negotiable. We're looking for an engineer who has taken infrastructure from zero to one and can operate it in production.\n\n\n\nWhy this work matters\n\nTRM's platform lets financial institutions and governments trace illicit finance, disrupt crypto- and AI-enabled crime, and run some of the highest-stakes investigations in the world. Our infrastructure is what lets investigators and banks trust the data underneath them. When we get it right, a case moves and a threat gets stopped. When infrastructure is weak, everything above it is slow, fragile, or unsafe. That's the job: make the foundation something the mission can be built on.\n\n\n\nWhat you'll actually work on\n\nThis is real, current work - not a hypothetical roadmap:\n\n - Multi-region, multi-cloud Kubernetes across US GCP, EU GCP, and AWS GovCloud - making \"stand up another site\" a self-serve configuration instead of a bespoke project.\n\n - A genuinely self-serve internal PaaS. ~60+ engineers already deploy on it, the large majority with no infra person in the loop. You extend the paved road - golden paths, guardrails, and interfaces engineers actually enjoy using.\n\n - Agent-native infrastructure. Secure sandboxes where AI agents build and ship, and encoding our operational knowledge into skills so the platform increasingly runs and heals itself.\n\n - Zero-trust secrets with Vault. Short-lived, dynamic credentials replacing every long-lived secret in the system - closing the blast radius on leaked passwords, one database at a time.\n\n - Reliability engineering that means it. SLOs and error budgets, real observability, and disaster recovery with validated cross-region restore and sub-hour RTO.\n\n - Databases as a first-class platform concern. Postgres on Kubernetes, migrations, replication, and redundancy for services that can't blink.\n\n - Compliance as code. SOC2 and FedRAMP posture built into the platform so security is the default, not a scramble before an audit.\n\n\n\nWhat you'll own\n\nYou'll own an Area of Responsibility end to end - a slice of the platform that is genuinely yours. You'll define what \"great\" looks like for it and build the glide path to get there rather than waiting for one; obsess over the metrics that tell you whether it's actually working; and fix root causes so a class of problems disappears instead of working the ticket queue faster. You own the outcome, not just your layer of it.\n\n\n\nWho you are\n\nThis is a builder's role, and the bar is high:\n\n - You've taken infrastructure from zero to one - designed and shipped a platform capability that other engineers came to depend on, not just operated one that already existed.\n\n - You write real software (Go, Python, or similar). You build tooling, automation, and services - you don't only wire up other people's tools.\n\n - You're deep in GCP and/or AWS - compute, IAM, VPC, networking, storage, load balancing - and comfortable operating across clouds.\n\n - You've run Kubernetes in production (GKE/EKS) and are up to date with the state of the art for IaC.\n\n - You can debug low-level problems without hand-holding - a networking issue, a saturated node, a slow query, a failing deploy - and get to the actual cause.\n\n - You're fluent across the modern platform toolchain: GitOps (Argo/Flux), containers, CI/CD, observability built on SLOs rather than dashboards no one reads.\n\n - You have strong instincts for security and databases — zero-trust, secret management, systems hardening; provisioning and migrating production databases. SOC2/FedRAMP exposure is a plus.\n\nIf you've built platforms that other engineers rely on every day, we want to talk.\n\n\n\nWhat makes people thrive here\n\nHigh ownership and low ego. Mission-first. Comfortable where speed and rigor have to coexist - something that takes a quarter elsewhere is expected to move in weeks here, without cutting the corners that matter for security and reliability. You see infra, security, data, and product as one connected system, and you turn one-off fixes into reusable paved roads by instinct.\n\n\n\nWhat should give you pause\n\nThe scope is real and the playbook isn't fully written - you'll be writing it. Reliability and compliance expectations are high, and mistakes here show up as real incidents for customers and internal teams. If you prefer an environment where everything is defined before you start, this will feel uncomfortable. If that kind of ownership is exactly what you're after, you'll love it.\n\n\n\nHow we work\n\nRemote-first (US). Small, high-leverage team with a weekly on-call rotation you'll take part in. We're an AI-native team in practice, not in theory - we use agents in our daily workflow and ship the skills that let the platform operate itself.\n\n\n\nThe estimated base salary range for this role and level is $205,000 - $245,000\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5b1c4862-550f-48fe-89bf-33a9181f9bdc","title":"Software Engineer, Backend | Product Engineering - SF Only","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-07T16:41:44.641+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California ","addressCountry":"United States","addressLocality":"San Fracisco "}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/5b1c4862-550f-48fe-89bf-33a9181f9bdc","applyUrl":"https://jobs.ashbyhq.com/trm-labs/5b1c4862-550f-48fe-89bf-33a9181f9bdc/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Product Engineering team is responsible for building a comprehensive set of features, frameworks, and functionalities for both end customers and internal-facing teams to successfully execute and scale TRM’s business. We are looking for a pragmatic backend engineer who can build reliable and scalable software that will be used by all TRM customers. You’ll also design backend APIs with a deep understanding of the customer experience and performance.
As an early member of the team, you will be deeply involved in the technical details along with our operational processes to champion the velocity, quality, and overall impact of TRM, ultimately building a safer financial system for billions of people.
This role is based in our San Francisco office. Employees in this position are expected to work from the office at least three (3) days per week to support in-person collaboration and team engagement.
The impact you’ll have here:
Work on complex engineering problems that help you build and hone not only technical skills but also project management and human/soft skills
Develop and maintain public APIs that are part of the API Product suite
Collaborate with stakeholders on transforming a functional vision into a tangible roadmap with clear outcomes
Support and enable internal business units through shared engineering services and functionalities
Develop cross-functional relationships with stakeholders across the organization to understand and empower their mission from end to end
Experience designing and building scalable systems, web applications, APIs, and services (our backend is built in Node.js but prior experience in Node.js is not required; we believe tools and languages can be learned on the job)
What we’re looking for:
Experience designing and building scalable systems, web applications, APIs, and services.
An understanding of storage systems such as relational databases (e.g., Postgres) and analytical databases.
Demonstrated experience in understanding customer pain points and bridging their needs to technical & product requirements.
A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change.
Exceptional ability to structure problems and identify the most critical issues to prioritize.
Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing.
Experience working collaboratively in a cross-functional environment with a diverse group of people at all levels in an organization.
US Citizenship required
About the Team:
The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.
The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.
The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)
On-Call: We have an on-call rotation that is specific to internal tools. In this role, the internal tools engineer is responsible for triaging customer support requests from specific Slack channels pertaining to internal tools.
Learn about TRM Speed in this position:
Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.
Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.
Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $180,000 - $210,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Product Engineering team is responsible for building a comprehensive set of features, frameworks, and functionalities for both end customers and internal-facing teams to successfully execute and scale TRM’s business. We are looking for a pragmatic backend engineer who can build reliable and scalable software that will be used by all TRM customers. You’ll also design backend APIs with a deep understanding of the customer experience and performance.\n\nAs an early member of the team, you will be deeply involved in the technical details along with our operational processes to champion the velocity, quality, and overall impact of TRM, ultimately building a safer financial system for billions of people.\n\nThis role is based in our San Francisco office. Employees in this position are expected to work from the office at least three (3) days per week to support in-person collaboration and team engagement.\n\n\n\nThe impact you’ll have here:\n\n - Work on complex engineering problems that help you build and hone not only technical skills but also project management and human/soft skills\n\n - Develop and maintain public APIs that are part of the API Product suite\n\n - Collaborate with stakeholders on transforming a functional vision into a tangible roadmap with clear outcomes\n\n - Support and enable internal business units through shared engineering services and functionalities\n\n - Develop cross-functional relationships with stakeholders across the organization to understand and empower their mission from end to end\n\n - Experience designing and building scalable systems, web applications, APIs, and services (our backend is built in Node.js but prior experience in Node.js is not required; we believe tools and languages can be learned on the job)\n\nWhat we’re looking for:\n\n - Experience designing and building scalable systems, web applications, APIs, and services.\n\n - An understanding of storage systems such as relational databases (e.g., Postgres) and analytical databases.\n\n - Demonstrated experience in understanding customer pain points and bridging their needs to technical & product requirements.\n\n - A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change.\n\n - Exceptional ability to structure problems and identify the most critical issues to prioritize.\n\n - Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing.\n\n - Experience working collaboratively in a cross-functional environment with a diverse group of people at all levels in an organization.\n\n - US Citizenship required\n\nAbout the Team:\n\n - The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.\n\n - The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.\n\n - The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)\n\n - On-Call: We have an on-call rotation that is specific to internal tools. In this role, the internal tools engineer is responsible for triaging customer support requests from specific Slack channels pertaining to internal tools.\n\nLearn about TRM Speed in this position:\n\n - Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.\n\n - Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.\n\n - Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $180,000 - $210,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$180K – $210K","scrapeableCompensationSalarySummary":"$180K - $210K","compensationTiers":[{"id":"84cedd48-5a26-42dd-b8de-32d13860fb28","tierSummary":"$180K – $210K","title":null,"additionalInformation":null,"components":[{"id":"a0fb0c86-2cc1-4334-8b3b-dd306681850e","summary":"$180K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":210000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":210000}]}},{"id":"5f814d06-0151-4390-94de-9f3e56a59923","title":"Senior Software Engineer, Graph Analytics","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-01-13T19:16:39.218+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/5f814d06-0151-4390-94de-9f3e56a59923","applyUrl":"https://jobs.ashbyhq.com/trm-labs/5f814d06-0151-4390-94de-9f3e56a59923/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Senior Software Engineer on the Graph Analytics team, you will build scalable graph systems that analyze large networks of cryptocurrency transactions. You will collaborate closely with engineers, data scientists, and investigators to design mission-critical graph algorithms that analyze flows of funds. You will leverage distributed databases and graph processors to implement real-time graph algorithms at the multi-blockchain scale. You will collaborate with data science teams to identify opportunities to apply tools and techniques from graph theory to a variety of predictive learning problems.
The impact you will have:
Designing and implementing graph algorithms that analyze large cryptocurrency transaction networks at multi-blockchain scale
Researching new graph-native technology to evaluate benefit to data science and data engineering teams at TRM
Working on a highly cross-functional team that collaborates with cryptocurrency investigators to identify key user stories and requirements for new graph algorithms and features
Understanding and refining TRM’s risk models which analyze large networks of cryptocurrency transactions to assign risk scores to addresses
Communicating complex implementation details to a variety of audiences from investigators and customer success stakeholders to data engineers and data scientists
Integrating with a diverse set of data inputs ranging from raw blockchain data to complex model outputs
What we’re looking for:
Your academic background is in a quantitative field such as Computer Science, Mathematics, Engineering, or Physics.
You have strong knowledge of algorithm design and data structures, and have experience applying this knowledge towards real-world problems.
You have experience optimizing large-scale distributed data processing systems such as Apache Spark, Apache Hadoop, Dask, and distributed graph databases.
You have experience converting academic research into products and have worked with research teams that regularly ship new features.
You have strong programming experience with Python and SQL.
You are an excellent communicator who is skilled at tailoring explanations of complex topics to both technical and non-technical audiences.
You are self-motivated. You propose and validate solutions with minimal guidance. You're comfortable working with ambiguity and shaping your own research direction while being accountable for outcomes.
You are knowledgeable of basic graph theory concepts.
About the Team:
Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync. The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.
We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture. We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do. We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus. Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer. By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.
Learn about TRM Speed in this position:
The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.
The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.
The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $200,000 - $220,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a Senior Software Engineer on the Graph Analytics team, you will build scalable graph systems that analyze large networks of cryptocurrency transactions. You will collaborate closely with engineers, data scientists, and investigators to design mission-critical graph algorithms that analyze flows of funds. You will leverage distributed databases and graph processors to implement real-time graph algorithms at the multi-blockchain scale. You will collaborate with data science teams to identify opportunities to apply tools and techniques from graph theory to a variety of predictive learning problems.\n\nThe impact you will have:\n\n - Designing and implementing graph algorithms that analyze large cryptocurrency transaction networks at multi-blockchain scale\n\n - Researching new graph-native technology to evaluate benefit to data science and data engineering teams at TRM\n\n - Working on a highly cross-functional team that collaborates with cryptocurrency investigators to identify key user stories and requirements for new graph algorithms and features\n\n - Understanding and refining TRM’s risk models which analyze large networks of cryptocurrency transactions to assign risk scores to addresses\n\n - Communicating complex implementation details to a variety of audiences from investigators and customer success stakeholders to data engineers and data scientists\n\n - Integrating with a diverse set of data inputs ranging from raw blockchain data to complex model outputs\n\nWhat we’re looking for:\n\n - Your academic background is in a quantitative field such as Computer Science, Mathematics, Engineering, or Physics.\n\n - You have strong knowledge of algorithm design and data structures, and have experience applying this knowledge towards real-world problems.\n\n - You have experience optimizing large-scale distributed data processing systems such as Apache Spark, Apache Hadoop, Dask, and distributed graph databases.\n\n - You have experience converting academic research into products and have worked with research teams that regularly ship new features.\n\n - You have strong programming experience with Python and SQL.\n\n - You are an excellent communicator who is skilled at tailoring explanations of complex topics to both technical and non-technical audiences.\n\n - You are self-motivated. You propose and validate solutions with minimal guidance. You're comfortable working with ambiguity and shaping your own research direction while being accountable for outcomes.\n\n - You are knowledgeable of basic graph theory concepts.\n\nAbout the Team:\n\n - Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync. The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.\n\n - We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture. We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do. We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus. Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer. By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.\n\nLearn about TRM Speed in this position:\n\n - The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.\n\n - The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.\n\n - The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $200,000 - $220,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\n\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7d9a2c64-755c-48f3-bdb4-0332f2af8527","title":"Global Investigator - National Security","department":"Go-To-Market","team":"Global Investigations","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-02T19:34:00.507+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/7d9a2c64-755c-48f3-bdb4-0332f2af8527","applyUrl":"https://jobs.ashbyhq.com/trm-labs/7d9a2c64-755c-48f3-bdb4-0332f2af8527/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a member of the Global Investigations Team, you will conduct ad hoc investigations, time sensitive blockchain analysis for our partners, and develop solutions that allow TRM to scale rapidly and effectively. You will collaborate with an experienced team of blockchain intelligence experts, engineers, and data scientists to deliver cutting-edge support to TRM's clients.
The impact you’ll have here:
Investigate complex cases involving phishing, blockchain exploits, hacks, terrorism finance, account take overs (ATOs), money laundering, sim swaps, ransomware and other activity associated with illicit use of blockchain technology.
Produce insightful reports and deliver them both in writing and in briefings to TRM's customers.
Conduct long-term research on key categories of crime on the blockchain, and turn this research into valuable intelligence.
Conduct sensitive and complex investigations for TRM partners.
Proactively identify, build and manage relationships with industry partners to add new sources of attribution to TRMs pipeline at scale.
What we’re looking for:
Candidate must have an active TS/SCI with Polygraph clearance
Practical experience with virtual currencies and blockchain analysis is a plus; excitement to learn about these topics is essential.
Experience as an investigator or analyst - either private or public sector; preferably at least 3-5 years combined experience
Experience briefing senior leaders within your organization.
Experience structuring problems and identifying the most critical issues to prioritize.
Exceptional and consistent attention to detail.
Ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing.
Comfort operating in a fast-paced environment where priorities can change quickly.
Ability to work collaboratively in a cross-functional team and with people at all levels in an organization.
Commitment to supporting teammates and helping them accomplish their missions.
About the Team:
The team is comprised of very experienced investigators that reliably work independently but also well within the team. This role is best suited for somebody with a strong background in crypto investigations and LE experience. This role needs somebody that can and will do the job, but also lead the members from a long-term and intentional approach.
Team Operating Rhythms
Daily Schedule: This team generally maintains standard business hours within their respective local timezones.
Collaboration: Team members are expected to coordinate across global timezones to ensure seamless hand-offs and coverage for time-sensitive investigations.
On-Call Responsibilities
On-call schedule: Participates in a formal on-call rotation to provide 24/7 coverage for high-priority events, including hacks, LE support, and other time sensitive matters.
On-call frequency: Rotation occurs on a weekly basis. Additionally, team members may be required to respond to unique, unscheduled events on weekends as needed.
Learn about TRM Speed in this position:
React timely to the movement of funds during an ongoing investigation.
Support other teams on time sensitive issues that might be unforeseen.
Continuously learn new issues in crypto.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only. The following represents the expected range of compensation for this role:
The estimated base salary range for this role is $136,500 - $186,500.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Please note; this role is NOT remote (at least 75% onsite requirement)
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a member of the Global Investigations Team, you will conduct ad hoc investigations, time sensitive blockchain analysis for our partners, and develop solutions that allow TRM to scale rapidly and effectively. You will collaborate with an experienced team of blockchain intelligence experts, engineers, and data scientists to deliver cutting-edge support to TRM's clients.\n\nThe impact you’ll have here:\n\n - Investigate complex cases involving phishing, blockchain exploits, hacks, terrorism finance, account take overs (ATOs), money laundering, sim swaps, ransomware and other activity associated with illicit use of blockchain technology.\n\n - Produce insightful reports and deliver them both in writing and in briefings to TRM's customers.\n\n - Conduct long-term research on key categories of crime on the blockchain, and turn this research into valuable intelligence.\n\n - Conduct sensitive and complex investigations for TRM partners.\n\n - Proactively identify, build and manage relationships with industry partners to add new sources of attribution to TRMs pipeline at scale.\n\nWhat we’re looking for:\n\n - Candidate must have an active TS/SCI with Polygraph clearance\n\n - Practical experience with virtual currencies and blockchain analysis is a plus; excitement to learn about these topics is essential.\n\n - Experience as an investigator or analyst - either private or public sector; preferably at least 3-5 years combined experience\n\n - Experience briefing senior leaders within your organization.\n\n - Experience structuring problems and identifying the most critical issues to prioritize.\n\n - Exceptional and consistent attention to detail.\n\n - Ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing.\n\n - Comfort operating in a fast-paced environment where priorities can change quickly.\n\n - Ability to work collaboratively in a cross-functional team and with people at all levels in an organization.\n\n - Commitment to supporting teammates and helping them accomplish their missions.\n\nAbout the Team:\n\n - The team is comprised of very experienced investigators that reliably work independently but also well within the team. This role is best suited for somebody with a strong background in crypto investigations and LE experience. This role needs somebody that can and will do the job, but also lead the members from a long-term and intentional approach.\n\nTeam Operating Rhythms\n\n - Daily Schedule: This team generally maintains standard business hours within their respective local timezones.\n\n - Collaboration: Team members are expected to coordinate across global timezones to ensure seamless hand-offs and coverage for time-sensitive investigations.\n\nOn-Call Responsibilities\n\n - On-call schedule: Participates in a formal on-call rotation to provide 24/7 coverage for high-priority events, including hacks, LE support, and other time sensitive matters.\n\n - On-call frequency: Rotation occurs on a weekly basis. Additionally, team members may be required to respond to unique, unscheduled events on weekends as needed.\n\nLearn about TRM Speed in this position:\n\n - React timely to the movement of funds during an ongoing investigation.\n\n - Support other teams on time sensitive issues that might be unforeseen.\n\n - Continuously learn new issues in crypto.\n\nIndividual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only. The following represents the expected range of compensation for this role:\n\n - The estimated base salary range for this role is $136,500 - $186,500.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nPlease note; this role is NOT remote (at least 75% onsite requirement)\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$136.5K – $186.5K • Offers Equity","scrapeableCompensationSalarySummary":"$136.5K - $186.5K","compensationTiers":[{"id":"c5160434-102e-4396-94d3-d0b48f7b0488","tierSummary":"The annual compensation range for this role is listed below. $136.5K – $186.5K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"18da77f9-9036-4352-96b8-209a06e44cc9","summary":"The annual compensation range for this role is listed below. $136.5K – $186.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":136500,"maxValue":186500},{"id":"5247905f-a3e4-4eba-956b-f4a109b029c7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":136500,"maxValue":186500},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"20f7a5b3-94c6-4b9d-9e4a-002aa2ef6906","title":"Senior Data Engineer, Graph Analytics","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-11-06T16:56:24.250+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/20f7a5b3-94c6-4b9d-9e4a-002aa2ef6906","applyUrl":"https://jobs.ashbyhq.com/trm-labs/20f7a5b3-94c6-4b9d-9e4a-002aa2ef6906/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Senior Data Engineer on the Graph Analytics team, you will build scalable graph systems that analyze large networks of cryptocurrency transactions. You will collaborate closely with engineers, data scientists, and investigators to design mission-critical graph algorithms that analyze flows of funds. You will leverage distributed databases and graph processors to implement real-time graph algorithms at the multi-blockchain scale. You will collaborate with data science teams to identify opportunities to apply tools and techniques from graph theory to a variety of predictive learning problems.
The impact you will have:
Designing and implementing graph algorithms that analyze large cryptocurrency transaction networks at multi-blockchain scale
Researching new graph-native technology to evaluate benefit to data science and data engineering teams at TRM
Working on a highly cross-functional team that collaborates with cryptocurrency investigators to identify key user stories and requirements for new graph algorithms and features
Understanding and refining TRM’s risk models which analyze large networks of cryptocurrency transactions to assign risk scores to addresses
Communicating complex implementation details to a variety of audiences from investigators and customer success stakeholders to data engineers and data scientists
Integrating with a diverse set of data inputs ranging from raw blockchain data to complex model outputs
What we’re looking for:
Your academic background is in a quantitative field such as Computer Science, Mathematics, Engineering, or Physics.
You have strong knowledge of algorithm design and data structures, and have experience applying this knowledge towards real-world problems.
You have experience optimizing large-scale distributed data processing systems such as Apache Spark, Apache Hadoop, Dask, and distributed graph databases.
You have experience converting academic research into products and have worked with research teams that regularly ship new features.
You have strong programming experience with Python and SQL.
You are an excellent communicator who is skilled at tailoring explanations of complex topics to both technical and non-technical audiences.
You are self-motivated. You propose and validate solutions with minimal guidance. You're comfortable working with ambiguity and shaping your own research direction while being accountable for outcomes.
You are knowledgeable of basic graph theory concepts.
About the Team:
Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync. The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.
We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture. We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do. We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus. Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer. By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.
Learn about TRM Speed in this position:
The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.
The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.
The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a Senior Data Engineer on the Graph Analytics team, you will build scalable graph systems that analyze large networks of cryptocurrency transactions. You will collaborate closely with engineers, data scientists, and investigators to design mission-critical graph algorithms that analyze flows of funds. You will leverage distributed databases and graph processors to implement real-time graph algorithms at the multi-blockchain scale. You will collaborate with data science teams to identify opportunities to apply tools and techniques from graph theory to a variety of predictive learning problems.\n\nThe impact you will have:\n\n - Designing and implementing graph algorithms that analyze large cryptocurrency transaction networks at multi-blockchain scale\n\n - Researching new graph-native technology to evaluate benefit to data science and data engineering teams at TRM\n\n - Working on a highly cross-functional team that collaborates with cryptocurrency investigators to identify key user stories and requirements for new graph algorithms and features\n\n - Understanding and refining TRM’s risk models which analyze large networks of cryptocurrency transactions to assign risk scores to addresses\n\n - Communicating complex implementation details to a variety of audiences from investigators and customer success stakeholders to data engineers and data scientists\n\n - Integrating with a diverse set of data inputs ranging from raw blockchain data to complex model outputs\n\nWhat we’re looking for:\n\n - Your academic background is in a quantitative field such as Computer Science, Mathematics, Engineering, or Physics.\n\n - You have strong knowledge of algorithm design and data structures, and have experience applying this knowledge towards real-world problems.\n\n - You have experience optimizing large-scale distributed data processing systems such as Apache Spark, Apache Hadoop, Dask, and distributed graph databases.\n\n - You have experience converting academic research into products and have worked with research teams that regularly ship new features.\n\n - You have strong programming experience with Python and SQL.\n\n - You are an excellent communicator who is skilled at tailoring explanations of complex topics to both technical and non-technical audiences.\n\n - You are self-motivated. You propose and validate solutions with minimal guidance. You're comfortable working with ambiguity and shaping your own research direction while being accountable for outcomes.\n\n - You are knowledgeable of basic graph theory concepts.\n\nAbout the Team:\n\n - Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync. The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.\n\n - We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture. We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do. We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus. Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer. By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.\n\nLearn about TRM Speed in this position:\n\n - The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.\n\n - The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.\n\n - The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0f8feeff-b2fd-492b-9f43-a24fcd6c72eb","title":"Senior Software Engineer, Full Stack | Product Engineering","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-31T21:26:00.810+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California ","addressCountry":"United States","addressLocality":"San Fracisco "}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/0f8feeff-b2fd-492b-9f43-a24fcd6c72eb","applyUrl":"https://jobs.ashbyhq.com/trm-labs/0f8feeff-b2fd-492b-9f43-a24fcd6c72eb/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Full-Stack Product Engineering team is responsible for building a comprehensive set of features, frameworks, and functionalities for both end customers and internal-facing teams to successfully execute and scale TRM’s business. We are looking for a pragmatic full-stack engineer who can build reliable and scalable software that will be used by all TRM customers. You’ll also design backend APIs with a deep understanding of the customer experience and performance.
As an early member of the team, you will be deeply involved in the technical details along with our operational processes to champion the velocity, quality, and overall impact of TRM, ultimately building a safer financial system for billions of people.
This role is based in our San Francisco office. Employees in this position are expected to work from the office at least three (3) days per week to support in-person collaboration and team engagement.
The impact you’ll have here:
Work on complex engineering problems that help you build and hone not only technical skills but also project management and human/soft skills.
Develop and maintain public APIs that are part of the API Product suite
Collaborate with stakeholders on transforming a functional vision into a tangible roadmap with clear outcomes.
Support and enable internal business units through shared engineering services and functionalities.
Develop cross-functional relationships with stakeholders across the organization to understand and empower their mission from end to end.
Experience designing and building scalable systems, web applications, APIs, and services (our backend is built in Node.js but prior experience in Node.js is not required; we believe tools and languages can be learned on the job)
What we’re looking for:
Experience designing and building scalable systems, web applications, APIs, and services.
An understanding of storage systems such as relational databases (e.g., Postgres) and analytical databases.
Demonstrated experience in understanding customer pain points and bridging their needs to technical & product requirements.
A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change.
Exceptional ability to structure problems and identify the most critical issues to prioritize.
Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing.
Experience working collaboratively in a cross-functional environment with a diverse group of people at all levels in an organization.
About the Team:
The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.
The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.
The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)
On-Call: We have an on-call rotation that is a week long in duration approximately once every 4-6 weeks. On-call requests can be categorized into two large buckets; a) PagerDuty alerts that warrant immediate attention and b) customer support requests from specific Slack channels that an on-call engineer is responsible for triaging and answering.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
Learn about TRM Speed in this position:
Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.
Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.
Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $180,000 - $240,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Full-Stack Product Engineering team is responsible for building a comprehensive set of features, frameworks, and functionalities for both end customers and internal-facing teams to successfully execute and scale TRM’s business. We are looking for a pragmatic full-stack engineer who can build reliable and scalable software that will be used by all TRM customers. You’ll also design backend APIs with a deep understanding of the customer experience and performance.\n\nAs an early member of the team, you will be deeply involved in the technical details along with our operational processes to champion the velocity, quality, and overall impact of TRM, ultimately building a safer financial system for billions of people.\n\nThis role is based in our San Francisco office. Employees in this position are expected to work from the office at least three (3) days per week to support in-person collaboration and team engagement.\n\n\n\nThe impact you’ll have here:\n\n - Work on complex engineering problems that help you build and hone not only technical skills but also project management and human/soft skills.\n\n - Develop and maintain public APIs that are part of the API Product suite\n\n - Collaborate with stakeholders on transforming a functional vision into a tangible roadmap with clear outcomes.\n\n - Support and enable internal business units through shared engineering services and functionalities.\n\n - Develop cross-functional relationships with stakeholders across the organization to understand and empower their mission from end to end.\n\n - Experience designing and building scalable systems, web applications, APIs, and services (our backend is built in Node.js but prior experience in Node.js is not required; we believe tools and languages can be learned on the job)\n\nWhat we’re looking for:\n\n - Experience designing and building scalable systems, web applications, APIs, and services.\n\n - An understanding of storage systems such as relational databases (e.g., Postgres) and analytical databases.\n\n - Demonstrated experience in understanding customer pain points and bridging their needs to technical & product requirements.\n\n - A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change.\n\n - Exceptional ability to structure problems and identify the most critical issues to prioritize.\n\n - Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing.\n\n - Experience working collaboratively in a cross-functional environment with a diverse group of people at all levels in an organization.\n\nAbout the Team:\n\n - The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.\n\n - The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.\n\n - The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)\n\n - On-Call: We have an on-call rotation that is a week long in duration approximately once every 4-6 weeks. On-call requests can be categorized into two large buckets; a) PagerDuty alerts that warrant immediate attention and b) customer support requests from specific Slack channels that an on-call engineer is responsible for triaging and answering.\n\n - Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\nLearn about TRM Speed in this position:\n\n - Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.\n\n - Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.\n\n - Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $180,000 - $240,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"16660699-5a97-42da-a8b7-9b91f81cf199","title":"Head of Product Design","department":"R&D","team":"Product Design","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-15T21:44:31.214+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/16660699-5a97-42da-a8b7-9b91f81cf199","applyUrl":"https://jobs.ashbyhq.com/trm-labs/16660699-5a97-42da-a8b7-9b91f81cf199/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We're looking for a Head of Product Design who understands that this role is not coordination. It's craft and talent, at scale, and it's a player-coach role: you'll still be doing design work yourself, not just running the team that does it. Your job will be to build a design organization with a real point of view: how design should run day to day, how it drives product and business outcomes, and how it leads both humans and AI agents toward better decisions. AI is a genuine collaborator here, not a curiosity, and it's the differentiator we want the industry to notice — but it sits on top of strong design fundamentals, not in place of them. You'll lead five designers today, and you'll be the reason that team, and what it produces, keeps compounding.
Design at TRM doesn't wait for a brief. It shapes what gets built, sits inside product decisions from the first sketch, and sets a bar the rest of the industry watches.
Make TRM's product design team known as an agentic powerhouse, internally and across the industry
Make design's day-to-day impact visible across the company, not just at launch
Attract, hire, and develop top design talent, with real attention to each designer's individual growth, not just team output
Set and manage team priorities, coordinating resources across the product portfolio
Be a thought leader in agentic design, both internally and externally
Recruiting: You'll know what great design talent looks like before it shows up on a resume, and you'll know it isn't always \"10 years in Figma.\" You'll build the bench, not inherit it: sourcing, closing, onboarding, and coaching designers who are good into designers who are great. You'll also make the hard calls when someone on the team isn't leveling up.
Prioritizing: A product design team's biggest risk is spending its best people on the wrong thing, not bad taste. You'll set priorities across competing pods and defend them, even when a stakeholder pushes back. Resourcing decisions will be yours to make, and yours to be accountable for.
Directing humans and agents: You have a point of view on how design should run: process, craft, and how decisions tie to business outcomes. AI layers on top of that, not in place of it — you'll be in the file yourself, not directing from the sidelines. TRM's product increasingly means an agent doing the work, so you're defining how a human trusts it.
Evangelizing: Design's value doesn't stay invisible. You'll make sure Sales, Engineering, and the exec team see what design actually produces day to day, not just at launch: the decisions it improves, the deals it helps close, the problems it heads off before they reach a customer. Externally, you'll represent TRM's point of view on agentic design in talks, in writing, in the design community.
Player-coach. You still design, not just direct design. Point to something you personally shipped last week: a flow you built, a scrappy prototype that settled a real decision fast, or feedback you gave directly in the file rather than in a review meeting.
People leadership. You've built or grown a successful product design team before, not just managed one you inherited, and you've run a team against more demand than headcount, making real trade-offs when priorities required it. You manage designers as individuals, not a collective — you know their growth areas, and you can point to one whose performance changed because of something you did.
Taste. You know what good looks like across visual design, interaction design, and systems thinking, and you can explain why something is wrong in a sentence a designer can act on. You're not precious about your own past decisions. You kill work that doesn't clear the bar, including your own.
Agentic fluency. AI already does real work in your process, not just your team's: prototyping, critique, production, and the skills or plugins you've built and shipped to get there. You can walk us through a workflow you've actually built.
7+ years as a practicing product designer, including 3+ years directly managing a design team
Has built or grown a successful product design team at a B2B SaaS company: hiring, developing, and retaining designers, not just inheriting a roster
Already designs with AI tools as part of a real workflow (prototyping, critique, or production) and can demo it
Experience designing product surfaces where AI or automation does real work on a user's behalf, or a clear point of view on how that design problem differs from traditional UI design
Design leaders who've stopped producing design work themselves and only review, direct, or approve it
Design leaders who measure success in screens shipped or design-system components maintained
Anyone who treats AI as a mood board tool rather than something already load-bearing in how their team works
Leaders who've only managed process (roadmaps, rituals, standups) without a track record of raising the craft bar themselves
You'll report directly to the VP of Product and lead a team of five product designers. Product Design sits alongside Product Management, Product Marketing, and TRM Academy inside the Product org. You'll partner closely with PM and PMM pods, embedded in the same discovery and launch cycles they run, and work just as directly with Sales, Customer Success, and Engineering, so design moves at the same speed as the rest of the team.
A stakeholder needs competing concepts by end of day. Instead of assigning it and waiting until tomorrow, you'll generate three AI-assisted concept variants yourself within the hour, then hand your team the sharpest one to refine.
Two designers on different pods independently solve the same interaction problem two different ways. You'll catch it, and by the end of the week there'll be one documented pattern in the design system with both flows updated.
A candidate doesn't have a conventional 10-year portfolio, but ships full working prototypes with AI tooling faster than most senior designers ship static mockups. You'll make the offer that week.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $190,000-$213,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Our R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nWe're looking for a Head of Product Design who understands that this role is not coordination. It's craft and talent, at scale, and it's a player-coach role: you'll still be doing design work yourself, not just running the team that does it. Your job will be to build a design organization with a real point of view: how design should run day to day, how it drives product and business outcomes, and how it leads both humans and AI agents toward better decisions. AI is a genuine collaborator here, not a curiosity, and it's the differentiator we want the industry to notice — but it sits on top of strong design fundamentals, not in place of them. You'll lead five designers today, and you'll be the reason that team, and what it produces, keeps compounding.\n\nDesign at TRM doesn't wait for a brief. It shapes what gets built, sits inside product decisions from the first sketch, and sets a bar the rest of the industry watches.\n\n\n\n\nWHAT YOU'LL OWN\n\n - Make TRM's product design team known as an agentic powerhouse, internally and across the industry\n\n - Make design's day-to-day impact visible across the company, not just at launch\n\n - Attract, hire, and develop top design talent, with real attention to each designer's individual growth, not just team output\n\n - Set and manage team priorities, coordinating resources across the product portfolio\n\n - Be a thought leader in agentic design, both internally and externally\n\n\nHOW YOU'LL WORK\n\nRecruiting: You'll know what great design talent looks like before it shows up on a resume, and you'll know it isn't always \"10 years in Figma.\" You'll build the bench, not inherit it: sourcing, closing, onboarding, and coaching designers who are good into designers who are great. You'll also make the hard calls when someone on the team isn't leveling up.\n\nPrioritizing: A product design team's biggest risk is spending its best people on the wrong thing, not bad taste. You'll set priorities across competing pods and defend them, even when a stakeholder pushes back. Resourcing decisions will be yours to make, and yours to be accountable for.\n\nDirecting humans and agents: You have a point of view on how design should run: process, craft, and how decisions tie to business outcomes. AI layers on top of that, not in place of it — you'll be in the file yourself, not directing from the sidelines. TRM's product increasingly means an agent doing the work, so you're defining how a human trusts it.\n\nEvangelizing: Design's value doesn't stay invisible. You'll make sure Sales, Engineering, and the exec team see what design actually produces day to day, not just at launch: the decisions it improves, the deals it helps close, the problems it heads off before they reach a customer. Externally, you'll represent TRM's point of view on agentic design in talks, in writing, in the design community.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nPlayer-coach. You still design, not just direct design. Point to something you personally shipped last week: a flow you built, a scrappy prototype that settled a real decision fast, or feedback you gave directly in the file rather than in a review meeting.\n\nPeople leadership. You've built or grown a successful product design team before, not just managed one you inherited, and you've run a team against more demand than headcount, making real trade-offs when priorities required it. You manage designers as individuals, not a collective — you know their growth areas, and you can point to one whose performance changed because of something you did.\n\nTaste. You know what good looks like across visual design, interaction design, and systems thinking, and you can explain why something is wrong in a sentence a designer can act on. You're not precious about your own past decisions. You kill work that doesn't clear the bar, including your own.\n\nAgentic fluency. AI already does real work in your process, not just your team's: prototyping, critique, production, and the skills or plugins you've built and shipped to get there. You can walk us through a workflow you've actually built.\n\n\n\n\nHARD REQUIREMENTS\n\n - 7+ years as a practicing product designer, including 3+ years directly managing a design team\n\n - Has built or grown a successful product design team at a B2B SaaS company: hiring, developing, and retaining designers, not just inheriting a roster\n\n - Already designs with AI tools as part of a real workflow (prototyping, critique, or production) and can demo it\n\n - Experience designing product surfaces where AI or automation does real work on a user's behalf, or a clear point of view on how that design problem differs from traditional UI design\n\n\nDEAL BREAKERS\n\n - Design leaders who've stopped producing design work themselves and only review, direct, or approve it\n\n - Design leaders who measure success in screens shipped or design-system components maintained\n\n - Anyone who treats AI as a mood board tool rather than something already load-bearing in how their team works\n\n - Leaders who've only managed process (roadmaps, rituals, standups) without a track record of raising the craft bar themselves\n\n\nABOUT THE TEAM\n\nYou'll report directly to the VP of Product and lead a team of five product designers. Product Design sits alongside Product Management, Product Marketing, and TRM Academy inside the Product org. You'll partner closely with PM and PMM pods, embedded in the same discovery and launch cycles they run, and work just as directly with Sales, Customer Success, and Engineering, so design moves at the same speed as the rest of the team.\n\n\n\n\nWHAT TRM SPEED LOOKS LIKE IN THIS ROLE\n\n - A stakeholder needs competing concepts by end of day. Instead of assigning it and waiting until tomorrow, you'll generate three AI-assisted concept variants yourself within the hour, then hand your team the sharpest one to refine.\n\n - Two designers on different pods independently solve the same interaction problem two different ways. You'll catch it, and by the end of the week there'll be one documented pattern in the design system with both flows updated.\n\n - A candidate doesn't have a conventional 10-year portfolio, but ships full working prototypes with AI tooling faster than most senior designers ship static mockups. You'll make the offer that week.\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $190,000-$213,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\n\nOur R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"178c4bed-36ac-4705-97fa-48ed08d5876d","title":"Senior Software Engineer, Frontend | Product Engineering ","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-10T22:27:32.236+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/178c4bed-36ac-4705-97fa-48ed08d5876d","applyUrl":"https://jobs.ashbyhq.com/trm-labs/178c4bed-36ac-4705-97fa-48ed08d5876d/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We are looking for an experienced Senior Frontend Engineer to join a small but fast-growing Frontend Engineering team that is responsible for building highly robust and seamless product features that analyze blockchain transaction activity at a massive scale. As an early member of the team, you will be deeply involved in the technical details and ultimately champion your team to build a safer financial system for billions of people.
The impact you’ll have here:
Building a large-scale web application that manages billions of transactions using React and Redux
Working with Backend Engineers, Designers, and Product to build features and ship product
Finding and addressing performance issues
Participating in code and design reviews
Developing a deep understanding of crypto and blockchain to inform product design and direction
Collaborating with product lead and customers to define a new category of enterprise software
Staying current on frontend best practices
What we’re looking for:
Knack for great design and intuitive UX
Strong Computer Science fundamentals
Extensive experience modern front end frameworks (e.g., Vue.js, React.js) and CSS-in-JS libraries (e.g., styled-components)
Experience designing and building data heavy front-end applications
Experience with virtual currencies, applications, and their use in financial networks and blockchain analysis is a plus
Adaptable. Goals can change fast. You anticipate and react quickly.
Autonomous. You own what you work on. You move fast and get things done.
Excellent communication. You will need to communicate complex ideas effectively to both technical and non-technical audiences, and both verbally and in writing
Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization
US Citizenship required
About the Team:
The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals.
We work closely with product, design, and with our engineering partners in data platform teams to deliver impactful features to customers and the company.
The team’s timezone is a mix of EST and PST, with at least 6 hours of overlap with PST (8 am to 2 pm PST).
On Call: We have an on-call rotation that is approximately one week every 16 weeks.
Frontend usually doesn't get pager duty alerts but gets frontend issues from customer support channels and the on-call is responsible for triaging if it is a frontend bug or sometimes really a backend issue.
It gets busy during some on-call weeks but has not been wake-up from sleep type of alerts.
Learn about TRM Speed in this position:
Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.
Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.
Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $180,000-$230,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nWe are looking for an experienced Senior Frontend Engineer to join a small but fast-growing Frontend Engineering team that is responsible for building highly robust and seamless product features that analyze blockchain transaction activity at a massive scale. As an early member of the team, you will be deeply involved in the technical details and ultimately champion your team to build a safer financial system for billions of people.\n\nThe impact you’ll have here:\n\n - Building a large-scale web application that manages billions of transactions using React and Redux\n\n - Working with Backend Engineers, Designers, and Product to build features and ship product\n\n - Finding and addressing performance issues\n\n - Participating in code and design reviews\n\n - Developing a deep understanding of crypto and blockchain to inform product design and direction\n\n - Collaborating with product lead and customers to define a new category of enterprise software\n\n - Staying current on frontend best practices\n\nWhat we’re looking for:\n\n - Knack for great design and intuitive UX\n\n - Strong Computer Science fundamentals\n\n - Extensive experience modern front end frameworks (e.g., Vue.js, React.js) and CSS-in-JS libraries (e.g., styled-components)\n\n - Experience designing and building data heavy front-end applications\n\n - Experience with virtual currencies, applications, and their use in financial networks and blockchain analysis is a plus\n\n - Adaptable. Goals can change fast. You anticipate and react quickly.\n\n - Autonomous. You own what you work on. You move fast and get things done.\n\n - Excellent communication. You will need to communicate complex ideas effectively to both technical and non-technical audiences, and both verbally and in writing\n\n - Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization\n\n - US Citizenship required\n\nAbout the Team:\n\n - The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. \n\n - We work closely with product, design, and with our engineering partners in data platform teams to deliver impactful features to customers and the company.\n\n - The team’s timezone is a mix of EST and PST, with at least 6 hours of overlap with PST (8 am to 2 pm PST).\n\n - On Call: We have an on-call rotation that is approximately one week every 16 weeks.\n\n - Frontend usually doesn't get pager duty alerts but gets frontend issues from customer support channels and the on-call is responsible for triaging if it is a frontend bug or sometimes really a backend issue.\n\n - It gets busy during some on-call weeks but has not been wake-up from sleep type of alerts.\n\nLearn about TRM Speed in this position:\n\n - Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.\n\n - Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.\n\n - Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $180,000-$230,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\n\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0b8546c0-39ba-44db-aba5-3425bcb2e68d","title":"University Grad – Product Engineer (2026-2027) - Los Angeles or San Francisco","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"Los Angeles, California","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"addressRegion":"California ","addressCountry":"United States","addressLocality":"San Fracisco "}}}],"publishedAt":"2025-09-30T22:54:16.789+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Los Angeles"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/0b8546c0-39ba-44db-aba5-3425bcb2e68d","applyUrl":"https://jobs.ashbyhq.com/trm-labs/0b8546c0-39ba-44db-aba5-3425bcb2e68d/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
At TRM, writing code can literally save lives. Our platform helps governments, financial institutions, and crypto companies detect and prevent financial crime — from terrorist financing to human trafficking. The Full-Stack Product Engineering team builds the core products and services that make this possible, from customer-facing applications to foundational APIs and internal tools. We’re looking for an early-career engineer who’s eager to grow quickly by shipping real-world features and contributing directly to this mission.
As a Product Engineer, you’ll work alongside experienced mentors, product managers, and designers to solve complex problems, write production-grade code, and build features that matter. You’ll gain exposure across the full stack—React, Node.js, Postgres—and be part of a high-velocity team building the infrastructure of trust for the crypto economy.
The impact you’ll have here:
Build and ship full-stack features across TRM’s core products and internal tools, with guidance and mentorship from senior engineers.
Collaborate cross-functionally to clarify requirements, ask smart questions, and break down complex problems into shippable pieces.
Learn how to design and build APIs and services with scalability, performance, and maintainability in mind.
Write clean, tested, and well-documented code that delivers value to TRM’s customers and stakeholders.
Continuously improve through feedback, pair programming, code reviews, and retros—bringing curiosity and coachability to every interaction.
What we’re looking for:
A Bachelor’s or Master’s degree in Computer Science or a closely related technical field (completed by Summer 2026).
1–2 software engineering internships, or equivalent experience through academic or personal projects.
Familiarity with JavaScript/TypeScript and an interest in full-stack development (React, Node.js, Postgres).
An eagerness to learn: you take feedback well and show curiosity about unfamiliar systems or tools.
Strong communication skills—you keep your team updated, ask questions early, and can explain your thinking clearly.
Demonstrated initiative—whether through a side project, internship, or campus involvement, you’ve shown you can take ownership and see something through.
Excitement for TRM’s mission to build a safer financial system for billions of people.
About the Team:
Work Location Requirement: This role can be based in either our Los Angeles or San Francisco office. Employees in this position are expected to work from the office at least three (3) days per week to support in-person collaboration and team engagement.
The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.
The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.
The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)
On-Call: We have an on-call rotation that is a week long in duration approximately once every 4-6 weeks. On-call requests can be categorized into two large buckets; a) PagerDuty alerts that warrant immediate attention and b) customer support requests from specific Slack channels that an on-call engineer is responsible for triaging and answering.
Learn about TRM Speed in this position:
Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.
Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.
Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $130,000 - $150,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAt TRM, writing code can literally save lives. Our platform helps governments, financial institutions, and crypto companies detect and prevent financial crime — from terrorist financing to human trafficking. The Full-Stack Product Engineering team builds the core products and services that make this possible, from customer-facing applications to foundational APIs and internal tools. We’re looking for an early-career engineer who’s eager to grow quickly by shipping real-world features and contributing directly to this mission.\n\nAs a Product Engineer, you’ll work alongside experienced mentors, product managers, and designers to solve complex problems, write production-grade code, and build features that matter. You’ll gain exposure across the full stack—React, Node.js, Postgres—and be part of a high-velocity team building the infrastructure of trust for the crypto economy.\n\nThe impact you’ll have here:\n\n - Build and ship full-stack features across TRM’s core products and internal tools, with guidance and mentorship from senior engineers.\n\n - Collaborate cross-functionally to clarify requirements, ask smart questions, and break down complex problems into shippable pieces.\n\n - Learn how to design and build APIs and services with scalability, performance, and maintainability in mind.\n\n - Write clean, tested, and well-documented code that delivers value to TRM’s customers and stakeholders.\n\n - Continuously improve through feedback, pair programming, code reviews, and retros—bringing curiosity and coachability to every interaction.\n\nWhat we’re looking for:\n\n - A Bachelor’s or Master’s degree in Computer Science or a closely related technical field (completed by Summer 2026).\n\n - 1–2 software engineering internships, or equivalent experience through academic or personal projects.\n\n - Familiarity with JavaScript/TypeScript and an interest in full-stack development (React, Node.js, Postgres).\n\n - An eagerness to learn: you take feedback well and show curiosity about unfamiliar systems or tools.\n\n - Strong communication skills—you keep your team updated, ask questions early, and can explain your thinking clearly.\n\n - Demonstrated initiative—whether through a side project, internship, or campus involvement, you’ve shown you can take ownership and see something through.\n\n - Excitement for TRM’s mission to build a safer financial system for billions of people.\n\nAbout the Team:\n\n - Work Location Requirement: This role can be based in either our Los Angeles or San Francisco office. Employees in this position are expected to work from the office at least three (3) days per week to support in-person collaboration and team engagement.\n\n - The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.\n\n - The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.\n\n - The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)\n\n - On-Call: We have an on-call rotation that is a week long in duration approximately once every 4-6 weeks. On-call requests can be categorized into two large buckets; a) PagerDuty alerts that warrant immediate attention and b) customer support requests from specific Slack channels that an on-call engineer is responsible for triaging and answering.\n\nLearn about TRM Speed in this position:\n\n - Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.\n\n - Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.\n\n - Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $130,000 - $150,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"34ec2f41-d2d1-4197-a97a-f833b9898453","title":"Deployment Strategist, Public Sector (Regulators)","department":"Go-To-Market","team":"Customer Success","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-30T23:39:20.258+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/34ec2f41-d2d1-4197-a97a-f833b9898453","applyUrl":"https://jobs.ashbyhq.com/trm-labs/34ec2f41-d2d1-4197-a97a-f833b9898453/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Public Sector Deployment Strategist team at TRM Labs is dedicated to ensuring government and regulatory customers achieve their desired outcomes with TRM's blockchain intelligence platform. As a Deployment Strategist focused on the regulator segment, you will serve as a trusted advisor for regulatory agencies — driving adoption, onboarding, and retention across a critical and growing customer base. This position requires US Citizenship.
The impact you will have:
Act as a trusted advisor for regulator customers, helping them maximize the effectiveness of TRM’s blockchain intelligence tools within their compliance, enforcement, and investigative workflows.
Onboard new regulator customers and drive utilization milestones within 60 days, tailoring training and enablement to each agency’s unique regulatory mandate.
Build and maintain strategic relationships with economic buyers at regulator agencies, connecting them to TRM executive leadership within the first 90 days.
Develop and launch self-serve resources (regulator playbooks, onboarding guides, FAQ copilots) to scale support and reduce time to value across the regulator segment.
Identify recurring regulator use cases and deliver scalable solutions (chatbots, workflow templates, standard query sets) that can be reused across multiple customers.
Monitor customer usage, detect adoption gaps, and execute proactively to maintain ~90%+ retention and identify expansion opportunities.
Serve as the Voice of the Customer for the regulator segment, surfacing product feedback and feature requests to Product and Engineering.
What we're looking for:
3–5+ years of experience with financial regulators, gained in any of these ways: (1) Working at or alongside a regulator bodies, (2) Serving regulatory bodies as your primary customers in a customer success, deployment, consulting, or account management role, or (3) Building AML compliance programs at a VASP
Practical experience with or strong interest in blockchain analysis, virtual currencies, and investigative/compliance tools.
Experience structuring problems and identifying the most critical issues to prioritize in complex regulatory environments.
Ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing.
Demonstrated AI fluency — ability to build and deploy workflow-driven AI solutions (e.g., copilots, automated trackers, bots) beyond basic summarization.
Comfort operating in a fast-paced, remote-first environment where priorities can shift quickly.
About the Team:
The Public Sector DS team is a small, high-impact group covering multiple public sector segments, including regulators — serving some of TRM’s most strategically important customers.
Fully remote and globally distributed, with most overlap between 7am–5pm PT for meetings and collaboration.
The team thrives on asynchronous communication via Slack and Notion, with weekly customer syncs, bi-weekly health syncs, and regular POD calls.
As regulator interest grows across TRM’s product suite, this role is at the forefront of expansion into the regulatory segment.
The team culture is mission-driven, customer-obsessed, and operates with TRM Speed — delivering V1 solutions fast and iterating based on feedback.
Team Operating Rhythms:
Weekly customer syncs with assigned accounts
Bi-weekly health syncs with DS team and leadership
Weekly POD calls with aligned Sales AEs
Weekly hiring sync with Recruiter (during active hiring)
Async daily standups via Slack
On-Call Responsibilities:
Limited on-call responsibilities including one weekend on‑call per month after ramp, monitoring Slack about every two hours for P0/P1 issues
Learn about TRM Speed in this position:
Self-Serve Resource Launch: Develop and launch self-serve resources (e.g., regulator playbooks, onboarding guides, or templates) within 2–3 weeks to reduce time to value and scale support across customers.
Scalable Regulator Solution: Identify a recurring regulator use case and deliver a scalable solution (e.g., chatbot, workflow template, or standard query set) within 30 days that can be reused across multiple customers.
Executive Relationship: Establish an economic buyer relationship within the first 60 days for new accounts, and connect that stakeholder to at least one TRM executive or senior leader within the first 90 days.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Public Sector Deployment Strategist team at TRM Labs is dedicated to ensuring government and regulatory customers achieve their desired outcomes with TRM's blockchain intelligence platform. As a Deployment Strategist focused on the regulator segment, you will serve as a trusted advisor for regulatory agencies — driving adoption, onboarding, and retention across a critical and growing customer base. This position requires US Citizenship.\n\nThe impact you will have:\n\n - Act as a trusted advisor for regulator customers, helping them maximize the effectiveness of TRM’s blockchain intelligence tools within their compliance, enforcement, and investigative workflows.\n\n - Onboard new regulator customers and drive utilization milestones within 60 days, tailoring training and enablement to each agency’s unique regulatory mandate.\n\n - Build and maintain strategic relationships with economic buyers at regulator agencies, connecting them to TRM executive leadership within the first 90 days.\n\n - Develop and launch self-serve resources (regulator playbooks, onboarding guides, FAQ copilots) to scale support and reduce time to value across the regulator segment.\n\n - Identify recurring regulator use cases and deliver scalable solutions (chatbots, workflow templates, standard query sets) that can be reused across multiple customers.\n\n - Monitor customer usage, detect adoption gaps, and execute proactively to maintain ~90%+ retention and identify expansion opportunities.\n\n - Serve as the Voice of the Customer for the regulator segment, surfacing product feedback and feature requests to Product and Engineering.\n\nWhat we're looking for:\n\n - 3–5+ years of experience with financial regulators, gained in any of these ways: (1) Working at or alongside a regulator bodies, (2) Serving regulatory bodies as your primary customers in a customer success, deployment, consulting, or account management role, or (3) Building AML compliance programs at a VASP\n\n - Practical experience with or strong interest in blockchain analysis, virtual currencies, and investigative/compliance tools.\n\n - Experience structuring problems and identifying the most critical issues to prioritize in complex regulatory environments.\n\n - Ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing.\n\n - Demonstrated AI fluency — ability to build and deploy workflow-driven AI solutions (e.g., copilots, automated trackers, bots) beyond basic summarization.\n\n - Comfort operating in a fast-paced, remote-first environment where priorities can shift quickly.\n\nAbout the Team:\n\n - The Public Sector DS team is a small, high-impact group covering multiple public sector segments, including regulators — serving some of TRM’s most strategically important customers.\n\n - Fully remote and globally distributed, with most overlap between 7am–5pm PT for meetings and collaboration.\n\n - The team thrives on asynchronous communication via Slack and Notion, with weekly customer syncs, bi-weekly health syncs, and regular POD calls.\n\n - As regulator interest grows across TRM’s product suite, this role is at the forefront of expansion into the regulatory segment.\n\n - The team culture is mission-driven, customer-obsessed, and operates with TRM Speed — delivering V1 solutions fast and iterating based on feedback.\n\nTeam Operating Rhythms:\n\n - Weekly customer syncs with assigned accounts\n\n - Bi-weekly health syncs with DS team and leadership\n\n - Weekly POD calls with aligned Sales AEs\n\n - Weekly hiring sync with Recruiter (during active hiring)\n\n - Async daily standups via Slack\n\nOn-Call Responsibilities:\n\n - Limited on-call responsibilities including one weekend on‑call per month after ramp, monitoring Slack about every two hours for P0/P1 issues\n\nLearn about TRM Speed in this position:\n\n - Self-Serve Resource Launch: Develop and launch self-serve resources (e.g., regulator playbooks, onboarding guides, or templates) within 2–3 weeks to reduce time to value and scale support across customers.\n\n - Scalable Regulator Solution: Identify a recurring regulator use case and deliver a scalable solution (e.g., chatbot, workflow template, or standard query set) within 30 days that can be reused across multiple customers.\n\n - Executive Relationship: Establish an economic buyer relationship within the first 60 days for new accounts, and connect that stakeholder to at least one TRM executive or senior leader within the first 90 days.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bf05e1f6-17e2-4639-ae9c-9afe0199a028","title":"Senior Software Engineer, Data Infrastructure (RDBMS) (LATAM)","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"United States","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-10-21T22:12:21.116+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/bf05e1f6-17e2-4639-ae9c-9afe0199a028","applyUrl":"https://jobs.ashbyhq.com/trm-labs/bf05e1f6-17e2-4639-ae9c-9afe0199a028/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Data Platform team builds and owns highly available, scalable data infrastructure for TRM's products and services. As a Senior Software Engineer on Data Infrastructure (RDBMS), you will develop, operate, and scale the relational database systems that serve data at petabyte scale, helping build a safer financial system for billions of people. This role is uniquely broad at TRM: you own the serving layer end to end, from query performance to cost to availability, on infrastructure that product teams depend on every day.
The impact you will have:
Keep customer-facing APIs fast and available at five-nines by owning query tuning, index design, and schema optimization on petabyte-scale Postgres/Citus, directly determining whether product teams can serve data in real time
Cut storage and compute costs materially by using AI-assisted analysis (pganalyze paired with Claude) to detect compression and data-model opportunities, then shipping validated changes to production
Remove team toil by building agentic automation for routine database operations, such as self-serve pgbouncer provisioning, disk scaling, and blue-green deployments, so any engineer can run them safely
Protect data integrity and latency by driving agentic validation of database changes before they reach production
Keep real-time data flowing by managing CDC pipelines (PeerDB, Fivetran, Debezium) and using AI tooling to debug replication failures faster
Shape the next-generation platform by migrating workloads off first-gen infrastructure and prototyping new data stores with AI-accelerated spikes
Raise the whole team's leverage by codifying your workflows into AI-native runbooks and internal tooling that teammates reuse
What we're looking for:
5–8 years building and operating production PostgreSQL (Citus, Aurora, AlloyDB, or equivalent distributed Postgres)
Deep SQL optimization skills (Explain Plans, CTEs, window functions, partitioning, index design, query-planner behavior in distributed environments), increasingly paired with AI-assisted query analysis
Hands-on experience with CDC tools (PeerDB, Fivetran, Debezium, Datastream, Airbyte) and comfort using AI tooling to debug replication failure modes
Fluency with database profiling (pganalyze or equivalent) to interpret metrics and logs, including using LLMs to summarize performance findings
Production automation experience in Python or Go, including agentic automation of routine database tasks; Postgres extension development is a plus
Daily use of AI coding tools (Claude, Copilot) to accelerate development and produce higher-quality output faster, with the judgment to know when to trust or reject AI output
A track record of using AI-assisted analysis to drive measurable cost or performance improvements in production database systems
About the Team:
The Data Platform team is distributed, not distant. We operate async-first across US and Canada working hours with intentional synchronous touchpoints when speed demands it
We own the petabyte-scale data infrastructure that powers TRM's products. The scope is large, the mission is real, and the work is technically demanding
Team culture is product-focused, customer-focused, coaching-oriented, scrappy when needed, and process-oriented when executing against OKRs
You will work alongside senior engineers who care deeply about their craft and hold high standards for code quality, operational excellence, and cross-team communication
Team Operating Rhythms:
Distributed, not distant: most collaboration happens async in Slack, Notion, and GitHub, and meetings are purposeful and minimal
Primary timezone overlap across US and Canada working hours; our north star is no IC spending more than 3–4 hours per week in meetings
Written-first culture: technical specs and decision docs drive alignment before code
On Call Requirements:
⚠️ On Call Requirements — Pending Regional Compliance Review. This role carries an on-call rotation (approximately once every 15 days; each shift is a 24-hour window across 2 days). On-call is clear to proceed for United States; the Canada portion requires People Ops / Deel provincial confirmation before this section is finalized and posted. See the On-Call Compliance note in the Post-Fill Summary.
Learn about TRM Speed in this position:
Within 30 days, eliminate a single point of failure by shipping self-serve scaling automation (pgbouncer provisioning, disk resizing) that any teammate can run, freeing senior engineering time
Within the first quarter, identify a compression opportunity with AI-assisted analysis, validate it with a proof of concept, and ship it to production for a measurable storage-cost reduction with zero availability impact
Within 90 days, coordinate a schema change across three product-engineering teams in parallel and deliver the platform changes ahead of a product deadline so a customer feature ships on time
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Data Platform team builds and owns highly available, scalable data infrastructure for TRM's products and services. As a Senior Software Engineer on Data Infrastructure (RDBMS), you will develop, operate, and scale the relational database systems that serve data at petabyte scale, helping build a safer financial system for billions of people. This role is uniquely broad at TRM: you own the serving layer end to end, from query performance to cost to availability, on infrastructure that product teams depend on every day.\n\nThe impact you will have:\n\n - Keep customer-facing APIs fast and available at five-nines by owning query tuning, index design, and schema optimization on petabyte-scale Postgres/Citus, directly determining whether product teams can serve data in real time\n\n - Cut storage and compute costs materially by using AI-assisted analysis (pganalyze paired with Claude) to detect compression and data-model opportunities, then shipping validated changes to production\n\n - Remove team toil by building agentic automation for routine database operations, such as self-serve pgbouncer provisioning, disk scaling, and blue-green deployments, so any engineer can run them safely\n\n - Protect data integrity and latency by driving agentic validation of database changes before they reach production\n\n - Keep real-time data flowing by managing CDC pipelines (PeerDB, Fivetran, Debezium) and using AI tooling to debug replication failures faster\n\n - Shape the next-generation platform by migrating workloads off first-gen infrastructure and prototyping new data stores with AI-accelerated spikes\n\n - Raise the whole team's leverage by codifying your workflows into AI-native runbooks and internal tooling that teammates reuse\n\nWhat we're looking for:\n\n - 5–8 years building and operating production PostgreSQL (Citus, Aurora, AlloyDB, or equivalent distributed Postgres)\n\n - Deep SQL optimization skills (Explain Plans, CTEs, window functions, partitioning, index design, query-planner behavior in distributed environments), increasingly paired with AI-assisted query analysis\n\n - Hands-on experience with CDC tools (PeerDB, Fivetran, Debezium, Datastream, Airbyte) and comfort using AI tooling to debug replication failure modes\n\n - Fluency with database profiling (pganalyze or equivalent) to interpret metrics and logs, including using LLMs to summarize performance findings\n\n - Production automation experience in Python or Go, including agentic automation of routine database tasks; Postgres extension development is a plus\n\n - Daily use of AI coding tools (Claude, Copilot) to accelerate development and produce higher-quality output faster, with the judgment to know when to trust or reject AI output\n\n - A track record of using AI-assisted analysis to drive measurable cost or performance improvements in production database systems\n\nAbout the Team:\n\n - The Data Platform team is distributed, not distant. We operate async-first across US and Canada working hours with intentional synchronous touchpoints when speed demands it\n\n - We own the petabyte-scale data infrastructure that powers TRM's products. The scope is large, the mission is real, and the work is technically demanding\n\n - Team culture is product-focused, customer-focused, coaching-oriented, scrappy when needed, and process-oriented when executing against OKRs\n\n - You will work alongside senior engineers who care deeply about their craft and hold high standards for code quality, operational excellence, and cross-team communication\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: most collaboration happens async in Slack, Notion, and GitHub, and meetings are purposeful and minimal\n\n - Primary timezone overlap across US and Canada working hours; our north star is no IC spending more than 3–4 hours per week in meetings\n\n - Written-first culture: technical specs and decision docs drive alignment before code\n\nOn Call Requirements:\n\n - ⚠️ On Call Requirements — Pending Regional Compliance Review. This role carries an on-call rotation (approximately once every 15 days; each shift is a 24-hour window across 2 days). On-call is clear to proceed for United States; the Canada portion requires People Ops / Deel provincial confirmation before this section is finalized and posted. See the On-Call Compliance note in the Post-Fill Summary.\n\nLearn about TRM Speed in this position:\n\n - Within 30 days, eliminate a single point of failure by shipping self-serve scaling automation (pgbouncer provisioning, disk resizing) that any teammate can run, freeing senior engineering time\n\n - Within the first quarter, identify a compression opportunity with AI-assisted analysis, validate it with a proof of concept, and ship it to production for a measurable storage-cost reduction with zero availability impact\n\n - Within 90 days, coordinate a schema change across three product-engineering teams in parallel and deliver the platform changes ahead of a product deadline so a customer feature ships on time\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2ea1ad50-1bd6-4132-b76a-620c8a0d6835","title":"Global Investigator - Triage (EMEA) ","department":"Go-To-Market","team":"Global Investigations","employmentType":"FullTime","location":"EMEA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-13T13:34:37.494+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"EMEA","addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/2ea1ad50-1bd6-4132-b76a-620c8a0d6835","applyUrl":"https://jobs.ashbyhq.com/trm-labs/2ea1ad50-1bd6-4132-b76a-620c8a0d6835/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Global Investigator on the triage team, you will be the first line of operational defense in a fast-moving crypto disruption pipeline. You will process inbound complaint data, validate outputs from our artificial-intelligence (AI) investigation platform, and route cases into the investigative pipelines that result in frozen scam proceeds and seized assets. You will hold the disposition pen: your call is what turns a complaint into a freeze, a takedown, a recovery handoff, a legal-process draft, a victim notification, or a close.
The impact you will have:
Validate and route hundreds of complaint dispositions per week, feeding a live asset-recovery pipeline.
Catch the AI errors that matter, such as false positives, merged syndicates, and misclassified scam patterns, before they propagate downstream.
Enrich complaint selectors using a stack of more than forty commercial data-source integrations.
Own clean shift handoffs so the around-the-clock operation never drops a lead, providing EMEA-hours coverage that keeps the queue moving while colleagues in other regions are offline.
What we’re looking for:
Investigative or analytical experience in the private or public sector. One to three years is fine: we want hungry people who want to grow into deep crypto expertise.
Strong AI fluency, meaning comfort using AI tools as a daily co-pilot, plus the judgment to know when they are wrong.
Excitement to deepen blockchain analysis skills.
Comfort operating in a fast-paced, fluid environment where the project's scope and emphasis may shift quarter to quarter.
Strong written and verbal communication.
About the Team:
The team is built around a mix of seasoned investigators and rising talent. Triage investigators sit alongside experienced crypto tracers and intelligence-trained individual contributors, and the seat is designed to accelerate your development.
Team Operating Rhythms:
Daily schedule: standard business hours in your local time zone.
Collaboration: coordinate with global teammates for handoffs on time-sensitive items, giving the wider operation near follow-the-sun coverage.
On-Call Responsibilities:
Formal on-call rotation for high-priority events, such as hacks, law-enforcement support, and other time-sensitive matters.
Weekly rotation, with occasional weekend coverage as needed.
Learn about TRM Speed in this position:
React quickly to incoming complaint surges and live takedown events.
Continuously learn new patterns in crypto-enabled crime.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a Global Investigator on the triage team, you will be the first line of operational defense in a fast-moving crypto disruption pipeline. You will process inbound complaint data, validate outputs from our artificial-intelligence (AI) investigation platform, and route cases into the investigative pipelines that result in frozen scam proceeds and seized assets. You will hold the disposition pen: your call is what turns a complaint into a freeze, a takedown, a recovery handoff, a legal-process draft, a victim notification, or a close.\n\nThe impact you will have:\n\n - Validate and route hundreds of complaint dispositions per week, feeding a live asset-recovery pipeline.\n\n - Catch the AI errors that matter, such as false positives, merged syndicates, and misclassified scam patterns, before they propagate downstream.\n\n - Enrich complaint selectors using a stack of more than forty commercial data-source integrations.\n\n - Own clean shift handoffs so the around-the-clock operation never drops a lead, providing EMEA-hours coverage that keeps the queue moving while colleagues in other regions are offline.\n\nWhat we’re looking for:\n\n - Investigative or analytical experience in the private or public sector. One to three years is fine: we want hungry people who want to grow into deep crypto expertise.\n\n - Strong AI fluency, meaning comfort using AI tools as a daily co-pilot, plus the judgment to know when they are wrong.\n\n - Excitement to deepen blockchain analysis skills.\n\n - Comfort operating in a fast-paced, fluid environment where the project's scope and emphasis may shift quarter to quarter.\n\n - Strong written and verbal communication.\n\nAbout the Team:\n\n - The team is built around a mix of seasoned investigators and rising talent. Triage investigators sit alongside experienced crypto tracers and intelligence-trained individual contributors, and the seat is designed to accelerate your development.\n\nTeam Operating Rhythms:\n\n - Daily schedule: standard business hours in your local time zone.\n\n - Collaboration: coordinate with global teammates for handoffs on time-sensitive items, giving the wider operation near follow-the-sun coverage.\n\nOn-Call Responsibilities:\n\n - Formal on-call rotation for high-priority events, such as hacks, law-enforcement support, and other time-sensitive matters.\n\n - Weekly rotation, with occasional weekend coverage as needed.\n\nLearn about TRM Speed in this position:\n\n - React quickly to incoming complaint surges and live takedown events.\n\n - Continuously learn new patterns in crypto-enabled crime.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"33af3036-a865-44cd-a609-76f91d3c203d","title":"Senior Software Engineer, Data Infrastructure (RDBMS) ","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"United States","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-09-22T21:24:52.338+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/33af3036-a865-44cd-a609-76f91d3c203d","applyUrl":"https://jobs.ashbyhq.com/trm-labs/33af3036-a865-44cd-a609-76f91d3c203d/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Data Platform team builds and owns highly available, scalable data infrastructure for TRM's products and services. As a Senior Software Engineer on Data Infrastructure (RDBMS), you will develop, operate, and scale the relational database systems that serve data at petabyte scale, helping build a safer financial system for billions of people. This role is uniquely broad at TRM: you own the serving layer end to end, from query performance to cost to availability, on infrastructure that product teams depend on every day.
The impact you will have:
Keep customer-facing APIs fast and available at five-nines by owning query tuning, index design, and schema optimization on petabyte-scale Postgres/Citus, directly determining whether product teams can serve data in real time
Cut storage and compute costs materially by using AI-assisted analysis (pganalyze paired with Claude) to detect compression and data-model opportunities, then shipping validated changes to production
Remove team toil by building agentic automation for routine database operations, such as self-serve pgbouncer provisioning, disk scaling, and blue-green deployments, so any engineer can run them safely
Protect data integrity and latency by driving agentic validation of database changes before they reach production
Keep real-time data flowing by managing CDC pipelines (PeerDB, Fivetran, Debezium) and using AI tooling to debug replication failures faster
Shape the next-generation platform by migrating workloads off first-gen infrastructure and prototyping new data stores with AI-accelerated spikes
Raise the whole team's leverage by codifying your workflows into AI-native runbooks and internal tooling that teammates reuse
What we're looking for:
5–8 years building and operating production PostgreSQL (Citus, Aurora, AlloyDB, or equivalent distributed Postgres)
Deep SQL optimization skills (Explain Plans, CTEs, window functions, partitioning, index design, query-planner behavior in distributed environments), increasingly paired with AI-assisted query analysis
Hands-on experience with CDC tools (PeerDB, Fivetran, Debezium, Datastream, Airbyte) and comfort using AI tooling to debug replication failure modes
Fluency with database profiling (pganalyze or equivalent) to interpret metrics and logs, including using LLMs to summarize performance findings
Production automation experience in Python or Go, including agentic automation of routine database tasks; Postgres extension development is a plus
Daily use of AI coding tools (Claude, Copilot) to accelerate development and produce higher-quality output faster, with the judgment to know when to trust or reject AI output
A track record of using AI-assisted analysis to drive measurable cost or performance improvements in production database systems
About the Team:
The Data Platform team is distributed, not distant. We operate async-first across US and Canada working hours with intentional synchronous touchpoints when speed demands it
We own the petabyte-scale data infrastructure that powers TRM's products. The scope is large, the mission is real, and the work is technically demanding
Team culture is product-focused, customer-focused, coaching-oriented, scrappy when needed, and process-oriented when executing against OKRs
You will work alongside senior engineers who care deeply about their craft and hold high standards for code quality, operational excellence, and cross-team communication
Team Operating Rhythms:
Distributed, not distant: most collaboration happens async in Slack, Notion, and GitHub, and meetings are purposeful and minimal
Primary timezone overlap across US and Canada working hours; our north star is no IC spending more than 3–4 hours per week in meetings
Written-first culture: technical specs and decision docs drive alignment before code
On Call Requirements:
⚠️ On Call Requirements — Pending Regional Compliance Review. This role carries an on-call rotation (approximately once every 15 days; each shift is a 24-hour window across 2 days). On-call is clear to proceed for United States; the Canada portion requires People Ops / Deel provincial confirmation before this section is finalized and posted. See the On-Call Compliance note in the Post-Fill Summary.
Learn about TRM Speed in this position:
Within 30 days, eliminate a single point of failure by shipping self-serve scaling automation (pgbouncer provisioning, disk resizing) that any teammate can run, freeing senior engineering time
Within the first quarter, identify a compression opportunity with AI-assisted analysis, validate it with a proof of concept, and ship it to production for a measurable storage-cost reduction with zero availability impact
Within 90 days, coordinate a schema change across three product-engineering teams in parallel and deliver the platform changes ahead of a product deadline so a customer feature ships on time
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $200,000 - $220,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Data Platform team builds and owns highly available, scalable data infrastructure for TRM's products and services. As a Senior Software Engineer on Data Infrastructure (RDBMS), you will develop, operate, and scale the relational database systems that serve data at petabyte scale, helping build a safer financial system for billions of people. This role is uniquely broad at TRM: you own the serving layer end to end, from query performance to cost to availability, on infrastructure that product teams depend on every day.\n\nThe impact you will have:\n\n - Keep customer-facing APIs fast and available at five-nines by owning query tuning, index design, and schema optimization on petabyte-scale Postgres/Citus, directly determining whether product teams can serve data in real time\n\n - Cut storage and compute costs materially by using AI-assisted analysis (pganalyze paired with Claude) to detect compression and data-model opportunities, then shipping validated changes to production\n\n - Remove team toil by building agentic automation for routine database operations, such as self-serve pgbouncer provisioning, disk scaling, and blue-green deployments, so any engineer can run them safely\n\n - Protect data integrity and latency by driving agentic validation of database changes before they reach production\n\n - Keep real-time data flowing by managing CDC pipelines (PeerDB, Fivetran, Debezium) and using AI tooling to debug replication failures faster\n\n - Shape the next-generation platform by migrating workloads off first-gen infrastructure and prototyping new data stores with AI-accelerated spikes\n\n - Raise the whole team's leverage by codifying your workflows into AI-native runbooks and internal tooling that teammates reuse\n\nWhat we're looking for:\n\n - 5–8 years building and operating production PostgreSQL (Citus, Aurora, AlloyDB, or equivalent distributed Postgres)\n\n - Deep SQL optimization skills (Explain Plans, CTEs, window functions, partitioning, index design, query-planner behavior in distributed environments), increasingly paired with AI-assisted query analysis\n\n - Hands-on experience with CDC tools (PeerDB, Fivetran, Debezium, Datastream, Airbyte) and comfort using AI tooling to debug replication failure modes\n\n - Fluency with database profiling (pganalyze or equivalent) to interpret metrics and logs, including using LLMs to summarize performance findings\n\n - Production automation experience in Python or Go, including agentic automation of routine database tasks; Postgres extension development is a plus\n\n - Daily use of AI coding tools (Claude, Copilot) to accelerate development and produce higher-quality output faster, with the judgment to know when to trust or reject AI output\n\n - A track record of using AI-assisted analysis to drive measurable cost or performance improvements in production database systems\n\nAbout the Team:\n\n - The Data Platform team is distributed, not distant. We operate async-first across US and Canada working hours with intentional synchronous touchpoints when speed demands it\n\n - We own the petabyte-scale data infrastructure that powers TRM's products. The scope is large, the mission is real, and the work is technically demanding\n\n - Team culture is product-focused, customer-focused, coaching-oriented, scrappy when needed, and process-oriented when executing against OKRs\n\n - You will work alongside senior engineers who care deeply about their craft and hold high standards for code quality, operational excellence, and cross-team communication\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: most collaboration happens async in Slack, Notion, and GitHub, and meetings are purposeful and minimal\n\n - Primary timezone overlap across US and Canada working hours; our north star is no IC spending more than 3–4 hours per week in meetings\n\n - Written-first culture: technical specs and decision docs drive alignment before code\n\nOn Call Requirements:\n\n - ⚠️ On Call Requirements — Pending Regional Compliance Review. This role carries an on-call rotation (approximately once every 15 days; each shift is a 24-hour window across 2 days). On-call is clear to proceed for United States; the Canada portion requires People Ops / Deel provincial confirmation before this section is finalized and posted. See the On-Call Compliance note in the Post-Fill Summary.\n\nLearn about TRM Speed in this position:\n\n - Within 30 days, eliminate a single point of failure by shipping self-serve scaling automation (pgbouncer provisioning, disk resizing) that any teammate can run, freeing senior engineering time\n\n - Within the first quarter, identify a compression opportunity with AI-assisted analysis, validate it with a proof of concept, and ship it to production for a measurable storage-cost reduction with zero availability impact\n\n - Within 90 days, coordinate a schema change across three product-engineering teams in parallel and deliver the platform changes ahead of a product deadline so a customer feature ships on time\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $200,000 - $220,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ae3a0f96-50a8-480c-ba63-8ef989fbc3c9","title":"Agent Engineer - US Remote","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-21T14:10:46.803+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/ae3a0f96-50a8-480c-ba63-8ef989fbc3c9","applyUrl":"https://jobs.ashbyhq.com/trm-labs/ae3a0f96-50a8-480c-ba63-8ef989fbc3c9/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The AI Engineering Team is chartered with enabling next-generation AI applications, with a special focus on Large Language Models (LLMs) and agentic systems. Our mission is to build robust pipelines, high-performance infrastructure, and operational tooling that allow AI systems to be deployed with speed, safety, and scale.
We manage petabyte-scale pipelines, serve models with millisecond-level latency, and provide the observability and governance needed to make AI production-ready. We’re also deeply involved in evaluating and integrating cutting-edge tools in the LLM and agent space — including open-source stacks, vector databases, evaluation frameworks, and orchestration tools that unlock TRM’s ability to innovate faster than the market.
The impact you will have:
Architect and implement a robust agentic framework that supports tool use, context retrieval, memory, and planning
Build intelligent, modular agents that automate investigative tasks and augment analyst decision-making
Extend and scale our LLM infrastructure (e.g. OpenAI, Anthropic, local models), including prompt engineering, RAG, and evaluation loops
Design safe, observable, and auditable agent behaviors — ensuring reliability in high-sensitivity environments
Evaluate performance across metrics like reasoning, latency, success rate, and hallucination, and iterate based on user feedback and system telemetry
Contribute to a culture of high ownership, rapid experimentation, and ethical AI deployment
What we’re looking for:
Strong engineering background with deep experience in backend or systems work (Python preferred)
Hands-on experience building with LLMs, agents, and tooling frameworks (LangChain, semantic caches, vector DBs, etc.)
Comfort working with agentic pipelines and optimizing information flow into AI systems
Thoughtful approach to system design, with an eye for safety, scalability, and explainability
High product empathy - you care about how agents impact real users (analysts) and optimize accordingly
Bias toward experimentation and iteration - you’re excited to try, learn, and ship fast
Previous experience with knowledge graphs, task orchestration, or AI safety a plus
About the Team:
The AI Engineering team operates with a high level of collaboration and interdependence, fostering an inclusive culture where connections extend beyond work. We value diverse personalities and seek someone who is both results-driven and sociable, with strong communication, leadership, and teamwork skills, along with a positive, solutions-oriented mindset.
Learn about TRM Speed in this position:
Rapid Issue Resolution. TRM Engineers identify and resolve critical onsite issues in minutes to hours, not weeks. We create virtual war rooms, implement fixes, and share lessons with both customer stakeholders and internal teams within 48 hours.
Navigating Bureaucracy. We anticipate and address procedural hurdles, build trust with key stakeholders, and find alternative pathways to approvals. This keeps projects moving even in complex environments.
Efficient Knowledge Transfer. Engineers document and share updates in real time, ensuring the entire team—onsite and remote—has full visibility into plans, blockers, and resolutions. Knowledge sharing sessions and clear documentation reduce friction and accelerate delivery.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decision decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $200,000 - $270,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe AI Engineering Team is chartered with enabling next-generation AI applications, with a special focus on Large Language Models (LLMs) and agentic systems. Our mission is to build robust pipelines, high-performance infrastructure, and operational tooling that allow AI systems to be deployed with speed, safety, and scale.\n\nWe manage petabyte-scale pipelines, serve models with millisecond-level latency, and provide the observability and governance needed to make AI production-ready. We’re also deeply involved in evaluating and integrating cutting-edge tools in the LLM and agent space — including open-source stacks, vector databases, evaluation frameworks, and orchestration tools that unlock TRM’s ability to innovate faster than the market.\n\nThe impact you will have:\n\n - Architect and implement a robust agentic framework that supports tool use, context retrieval, memory, and planning\n\n - Build intelligent, modular agents that automate investigative tasks and augment analyst decision-making\n\n - Extend and scale our LLM infrastructure (e.g. OpenAI, Anthropic, local models), including prompt engineering, RAG, and evaluation loops\n\n - Design safe, observable, and auditable agent behaviors — ensuring reliability in high-sensitivity environments\n\n - Evaluate performance across metrics like reasoning, latency, success rate, and hallucination, and iterate based on user feedback and system telemetry\n\n - Contribute to a culture of high ownership, rapid experimentation, and ethical AI deployment\n\nWhat we’re looking for:\n\n - Strong engineering background with deep experience in backend or systems work (Python preferred)\n\n - Hands-on experience building with LLMs, agents, and tooling frameworks (LangChain, semantic caches, vector DBs, etc.)\n\n - Comfort working with agentic pipelines and optimizing information flow into AI systems\n\n - Thoughtful approach to system design, with an eye for safety, scalability, and explainability\n\n - High product empathy - you care about how agents impact real users (analysts) and optimize accordingly\n\n - Bias toward experimentation and iteration - you’re excited to try, learn, and ship fast\n\n - Previous experience with knowledge graphs, task orchestration, or AI safety a plus\n \n \n\nAbout the Team:\n\n - The AI Engineering team operates with a high level of collaboration and interdependence, fostering an inclusive culture where connections extend beyond work. We value diverse personalities and seek someone who is both results-driven and sociable, with strong communication, leadership, and teamwork skills, along with a positive, solutions-oriented mindset.\n\nLearn about TRM Speed in this position:\n\n - Rapid Issue Resolution. TRM Engineers identify and resolve critical onsite issues in minutes to hours, not weeks. We create virtual war rooms, implement fixes, and share lessons with both customer stakeholders and internal teams within 48 hours.\n\n - Navigating Bureaucracy. We anticipate and address procedural hurdles, build trust with key stakeholders, and find alternative pathways to approvals. This keeps projects moving even in complex environments.\n\n - Efficient Knowledge Transfer. Engineers document and share updates in real time, ensuring the entire team—onsite and remote—has full visibility into plans, blockers, and resolutions. Knowledge sharing sessions and clear documentation reduce friction and accelerate delivery.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decision decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $200,000 - $270,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b8924cbb-3581-458c-bfd0-9f5bcb633474","title":"Engineering Manager, Product Engineering ","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-12T13:50:45.106+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California ","addressCountry":"United States","addressLocality":"San Fracisco "}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/b8924cbb-3581-458c-bfd0-9f5bcb633474","applyUrl":"https://jobs.ashbyhq.com/trm-labs/b8924cbb-3581-458c-bfd0-9f5bcb633474/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As an Engineering Manager on the AI Product Engineering team, you will re-imagine from first principles how people interact with software — unencumbered by the legacy of traditional SaaS. You'll lead a multidisciplinary pod of frontend, backend, and full-stack engineers to build tooling that enables crime fighters to keep pace with the growing threat of AI-powered crime. That means shipping workflows that are more autonomous, auditable, and 10x more effective than current SaaS-based tools.
This role blends people leadership, technical judgment, and end-to-end ownership — from 0→1 product bets through to scaled, reliable production systems. You'll partner closely with Product, Design, and AI-focused teams to translate ambiguous ideas into intuitive, scalable product experiences.
This role is for you if…
You’re an Engineering Manager who still ships. You review code, jump into PRs when needed, and stay close to the architecture.
You’re obsessed with building at the frontier of AI and experimenting with LLMs, agents, and tools like Claude Code, and comfortable orchestrating multiple agents in parallel.
You don’t need heavy PM structure. You turn ambiguity into momentum and move fast without waiting for perfect specs.
You love talking to customers and use those conversations to shape what gets built.
You hire and inspire exceptional engineers, plus treat team quality as a product decision.
You want real ownership: 0→1 bets, scaled systems, and the culture that makes both possible.
The impact you’ll have here:
Lead and develop a pod of engineers across frontend, backend, and full‑stack disciplines, setting a high bar for craftsmanship, pace, and ownership.
Own execution of key AI‑powered product initiatives end‑to‑end, from shaping problem statements and 0→1 prototypes to launch, iteration, and scale.
Partner closely with Product and Design on roadmap planning, tradeoffs, and prioritization, especially where AI can unlock step‑function improvements in user workflows.
Drive predictable delivery while maintaining high standards for quality, reliability, and maintainability in a fast‑moving environment.
Provide technical leadership through design reviews, architectural discussions, and unblocking engineers across the stack (FE + BE + integrations).
Collaborate cross‑functionally with other engineering teams (data, platform, AI/agents) to integrate advanced capabilities into clear, explainable user experiences.
Establish strong engineering fundamentals - clear ownership, documentation, observability, testing, and operational rigor - for AI‑infused product surfaces.
Foster a culture of high trust, high velocity, and candid communication, where hiring and developing exceptional talent is treated as a first‑class responsibility.
What we’re looking for:
5+ years of software engineering experience and 2–5+ years of people management experience, leading multidisciplinary product teams that ship user-facing software.
Strong product engineering background building workflow-heavy or data-rich applications end-to-end, from 0→1 through scale.
Experience building or integrating AI/LLM-powered features into production systems. You understand the practical realities of shipping AI — iteration, evaluation, reliability, and UX tradeoffs.
Proven ability to operate in ambiguous problem spaces, move quickly without heavy process, and turn early ideas into shipped product.
Technical depth to review code, guide architecture, and make sound tradeoffs across frontend, backend, and AI-integrated systems.
Experience partnering closely with Product and Design in fast-moving environments, balancing speed, quality, and user experience.
Strong communication skills and comfort engaging directly with customers to inform product direction.
Nice to Have:
Experience scaling or evolving product engineering pods.
Background in B2B or enterprise software.
Experience with data-rich, workflow-heavy, or real-time products.
Familiarity with event-driven systems or complex integrations.
U.S. Citizenship Required: This role requires U.S. citizenship due to the nature of the work and applicable customer and government requirements.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs an Engineering Manager on the AI Product Engineering team, you will re-imagine from first principles how people interact with software — unencumbered by the legacy of traditional SaaS. You'll lead a multidisciplinary pod of frontend, backend, and full-stack engineers to build tooling that enables crime fighters to keep pace with the growing threat of AI-powered crime. That means shipping workflows that are more autonomous, auditable, and 10x more effective than current SaaS-based tools.\n\nThis role blends people leadership, technical judgment, and end-to-end ownership — from 0→1 product bets through to scaled, reliable production systems. You'll partner closely with Product, Design, and AI-focused teams to translate ambiguous ideas into intuitive, scalable product experiences.\n\n\n\nThis role is for you if…\n\n - You’re an Engineering Manager who still ships. You review code, jump into PRs when needed, and stay close to the architecture.\n\n - You’re obsessed with building at the frontier of AI and experimenting with LLMs, agents, and tools like Claude Code, and comfortable orchestrating multiple agents in parallel.\n\n - You don’t need heavy PM structure. You turn ambiguity into momentum and move fast without waiting for perfect specs.\n\n - You love talking to customers and use those conversations to shape what gets built.\n\n - You hire and inspire exceptional engineers, plus treat team quality as a product decision.\n\n - You want real ownership: 0→1 bets, scaled systems, and the culture that makes both possible.\n\n\n\nThe impact you’ll have here:\n\n - Lead and develop a pod of engineers across frontend, backend, and full‑stack disciplines, setting a high bar for craftsmanship, pace, and ownership.\n\n - Own execution of key AI‑powered product initiatives end‑to‑end, from shaping problem statements and 0→1 prototypes to launch, iteration, and scale.\n\n - Partner closely with Product and Design on roadmap planning, tradeoffs, and prioritization, especially where AI can unlock step‑function improvements in user workflows.\n\n - Drive predictable delivery while maintaining high standards for quality, reliability, and maintainability in a fast‑moving environment.\n\n - Provide technical leadership through design reviews, architectural discussions, and unblocking engineers across the stack (FE + BE + integrations).\n\n - Collaborate cross‑functionally with other engineering teams (data, platform, AI/agents) to integrate advanced capabilities into clear, explainable user experiences.\n\n - Establish strong engineering fundamentals - clear ownership, documentation, observability, testing, and operational rigor - for AI‑infused product surfaces.\n\n - Foster a culture of high trust, high velocity, and candid communication, where hiring and developing exceptional talent is treated as a first‑class responsibility.\n\n\n\nWhat we’re looking for:\n\n - 5+ years of software engineering experience and 2–5+ years of people management experience, leading multidisciplinary product teams that ship user-facing software.\n\n - Strong product engineering background building workflow-heavy or data-rich applications end-to-end, from 0→1 through scale.\n\n - Experience building or integrating AI/LLM-powered features into production systems. You understand the practical realities of shipping AI — iteration, evaluation, reliability, and UX tradeoffs.\n\n - Proven ability to operate in ambiguous problem spaces, move quickly without heavy process, and turn early ideas into shipped product.\n\n - Technical depth to review code, guide architecture, and make sound tradeoffs across frontend, backend, and AI-integrated systems.\n\n - Experience partnering closely with Product and Design in fast-moving environments, balancing speed, quality, and user experience.\n\n - Strong communication skills and comfort engaging directly with customers to inform product direction.\n \n \n\nNice to Have:\n\n - Experience scaling or evolving product engineering pods.\n\n - Background in B2B or enterprise software.\n\n - Experience with data-rich, workflow-heavy, or real-time products.\n\n - Familiarity with event-driven systems or complex integrations.\n \n U.S. Citizenship Required: This role requires U.S. citizenship due to the nature of the work and applicable customer and government requirements.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f50ac5b5-d199-4e5b-9dae-7ce9a44dea1e","title":"Senior Software Engineer, Data Product","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"South America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-25T20:24:53.640+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Brazil"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/f50ac5b5-d199-4e5b-9dae-7ce9a44dea1e","applyUrl":"https://jobs.ashbyhq.com/trm-labs/f50ac5b5-d199-4e5b-9dae-7ce9a44dea1e/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Data Product team collaborates with an experienced group of data scientists, engineers, and product managers to build highly scalable features that power TRM's products and services. As a Data Engineer on the Data Product team, you will be responsible for designing and building mission-critical data services. These features analyze and provide insights into blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people..
The impact you’ll have here:
Build highly scalable features that integrate with dozens of blockchains.
Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.
Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.
What we’re looking for:
Bachelor's degree (or equivalent) in Computer Science or a related field.
A proven track record, with 5+ years of hands-on experience in architecting scalable API development, distributed system architecture, guiding projects from initial ideation through to successful production deployment.
Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.
Versatility that spans the entire spectrum of data engineering in one or more of the following areas:
In-depth experience with data stores such as BigQuery and Postgres.
Proficiency in data pipeline and workflow orchestration tools like Airflow and DBT.
Expertise in data processing technologies and streaming workflows including Dataflow, Spark, Kafka, and Flink.
Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.
Proven ability in loading, querying, and transforming extensive datasets
About the Team:
Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync.
The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.
We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture.
We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do.
We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus.
Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer.
By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.
Learn about TRM Speed in this position:
The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.
The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.
The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Data Product team collaborates with an experienced group of data scientists, engineers, and product managers to build highly scalable features that power TRM's products and services. As a Data Engineer on the Data Product team, you will be responsible for designing and building mission-critical data services. These features analyze and provide insights into blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people..\n\nThe impact you’ll have here:\n\n - Build highly scalable features that integrate with dozens of blockchains.\n\n - Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.\n\n - Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.\n\nWhat we’re looking for:\n\n - Bachelor's degree (or equivalent) in Computer Science or a related field.\n\n - A proven track record, with 5+ years of hands-on experience in architecting scalable API development, distributed system architecture, guiding projects from initial ideation through to successful production deployment.\n\n - Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.\n\n - Versatility that spans the entire spectrum of data engineering in one or more of the following areas:\n \n - In-depth experience with data stores such as BigQuery and Postgres.\n \n - Proficiency in data pipeline and workflow orchestration tools like Airflow and DBT.\n \n - Expertise in data processing technologies and streaming workflows including Dataflow, Spark, Kafka, and Flink.\n \n - Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.\n \n - Proven ability in loading, querying, and transforming extensive datasets\n\nAbout the Team:\n\n - Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync.\n\n - The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.\n\n - We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture.\n\n - We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do.\n\n - We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus.\n\n - Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer.\n\n - By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.\n\nLearn about TRM Speed in this position:\n\n - The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.\n\n - The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.\n\n - The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e4992057-b59e-4fb3-8f18-a919497d0ba5","title":"Forward Deployed Engineer - US National Security","department":"R&D","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Washington D.C.","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-16T19:04:09.598+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington DC"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/e4992057-b59e-4fb3-8f18-a919497d0ba5","applyUrl":"https://jobs.ashbyhq.com/trm-labs/e4992057-b59e-4fb3-8f18-a919497d0ba5/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Forward Deployed Engineer, you will work directly with TRM's national-security customers — deploying our platform into their environments, sitting with the people who use it, and building what the mission actually needs.
This is a generalist engineering role. In a given quarter you might ship application code, debug a Kubernetes workload in a restricted environment, design a data schema, stand up cloud infrastructure, or prototype an entirely new capability because a customer described a problem nobody has solved yet. You will often be the only TRM engineer in the room. What you build enables our government customers to use TRM securely in the most demanding environments in the world — and carries what you learn there back into the product.
The impact you will have:
Deploy, integrate and operate TRM's platform inside customer environments - cloud and air-gapped - and own the outcome, not just your slice of it.
Sit directly with mission users, translate what they need into working software, and build it: integrations, data pipelines, and prototypes that prove out a capability before it's a product.
Deliver across whatever the problem requires — application code, Kubernetes, cloud infrastructure, databases, data flow - rather than staying inside one specialty.
Act as the technical bridge back to TRM's product and engineering teams, carrying mission context into the roadmap.
Diagnose and resolve hard problems in constrained environments, with limited tooling and limited outside help.
What we’re looking for:
Strong programming ability in Python and/or Node.js/TypeScript, with real fluency developing with AI — coding agents and LLM tooling are part of how you ship, and you have judgment about where they help and where they don't.
Hands-on Kubernetes: deploying, debugging and reasoning about real workloads. Maintaining someone else's cluster is not the same thing.
Production AWS experience — building environments, not just consuming them.
Working fluency with relational databases (PostgreSQL or similar): schema design, query tuning, moving data around safely.
Range. Concrete examples of delivering outside your primary specialty — a new language, datastore or platform you picked up because the project needed it.
Outstanding written and verbal communication. You will be the only engineer in front of a customer regularly, and comfort there is not optional.
Bonus, not required — depth in any of these raises the bar
Infrastructure as code (Terraform) and GitOps (Argo CD)
Data engineering at scale — orchestration, streaming, columnar/analytics stores
Distributed systems design and debugging
Building machine learning or agentic systems
Deep Linux/Unix and networking, especially in restricted or disconnected environments
Prior delivery inside classified or otherwise regulated government environments
About the Team:
Small, senior and high-trust. Everyone owns a real surface end to end; nobody is handed a queue of tickets.
We are the closest team at TRM to our customers, and we put them first. We do what it takes for their mission to succeed.
We align to US-eastern hours, on-site and remote, and we communicate across a lot of channels — high-side chat, high-side and low-side email, Slack, phone, Signal, Google Meet — switching between them fast when the situation calls for it.
Weekly team syncs plus project check-ins. We keep tracking current in Linear and raise problems the moment we see them rather than at the next standup.
Learn about TRM Speed in this position:
Rapid issue resolution. FDEs identify and diagnose critical on-site issues, open an incident channel or virtual war room with the remote team, and land fixes in minutes to hours — then run the retro and share the lesson with internal and customer stakeholders within 48 hours.
Navigating bureaucratic hurdles. FDEs anticipate customer-side delays rather than absorbing them: building relationships with customer stakeholders, finding the bottleneck, and finding another path to approval. Weeks of waiting become days.
Efficient knowledge transfer. Documentation stays current in Notion and work stays current in Linear. Anything that threatens a milestone is flagged within 24 hours, so the remote team is never surprised.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a Forward Deployed Engineer, you will work directly with TRM's national-security customers — deploying our platform into their environments, sitting with the people who use it, and building what the mission actually needs.\n\nThis is a generalist engineering role. In a given quarter you might ship application code, debug a Kubernetes workload in a restricted environment, design a data schema, stand up cloud infrastructure, or prototype an entirely new capability because a customer described a problem nobody has solved yet. You will often be the only TRM engineer in the room. What you build enables our government customers to use TRM securely in the most demanding environments in the world — and carries what you learn there back into the product.\n\nThe impact you will have:\n\n 1. Deploy, integrate and operate TRM's platform inside customer environments - cloud and air-gapped - and own the outcome, not just your slice of it.\n\n 2. Sit directly with mission users, translate what they need into working software, and build it: integrations, data pipelines, and prototypes that prove out a capability before it's a product.\n\n 3. Deliver across whatever the problem requires — application code, Kubernetes, cloud infrastructure, databases, data flow - rather than staying inside one specialty.\n\n 4. Act as the technical bridge back to TRM's product and engineering teams, carrying mission context into the roadmap.\n\n 5. Diagnose and resolve hard problems in constrained environments, with limited tooling and limited outside help.\n\nWhat we’re looking for:\n\n - Strong programming ability in Python and/or Node.js/TypeScript, with real fluency developing with AI — coding agents and LLM tooling are part of how you ship, and you have judgment about where they help and where they don't.\n\n - Hands-on Kubernetes: deploying, debugging and reasoning about real workloads. Maintaining someone else's cluster is not the same thing.\n\n - Production AWS experience — building environments, not just consuming them.\n\n - Working fluency with relational databases (PostgreSQL or similar): schema design, query tuning, moving data around safely.\n\n - Range. Concrete examples of delivering outside your primary specialty — a new language, datastore or platform you picked up because the project needed it.\n\n - Outstanding written and verbal communication. You will be the only engineer in front of a customer regularly, and comfort there is not optional.\n\nBonus, not required — depth in any of these raises the bar\n\n - Infrastructure as code (Terraform) and GitOps (Argo CD)\n\n - Data engineering at scale — orchestration, streaming, columnar/analytics stores\n\n - Distributed systems design and debugging\n\n - Building machine learning or agentic systems\n\n - Deep Linux/Unix and networking, especially in restricted or disconnected environments\n\n - Prior delivery inside classified or otherwise regulated government environments\n\nAbout the Team:\n\n - Small, senior and high-trust. Everyone owns a real surface end to end; nobody is handed a queue of tickets.\n\n - We are the closest team at TRM to our customers, and we put them first. We do what it takes for their mission to succeed.\n\n - We align to US-eastern hours, on-site and remote, and we communicate across a lot of channels — high-side chat, high-side and low-side email, Slack, phone, Signal, Google Meet — switching between them fast when the situation calls for it.\n\n - Weekly team syncs plus project check-ins. We keep tracking current in Linear and raise problems the moment we see them rather than at the next standup.\n\nLearn about TRM Speed in this position:\n\n - Rapid issue resolution. FDEs identify and diagnose critical on-site issues, open an incident channel or virtual war room with the remote team, and land fixes in minutes to hours — then run the retro and share the lesson with internal and customer stakeholders within 48 hours.\n\n - Navigating bureaucratic hurdles. FDEs anticipate customer-side delays rather than absorbing them: building relationships with customer stakeholders, finding the bottleneck, and finding another path to approval. Weeks of waiting become days.\n\n - Efficient knowledge transfer. Documentation stays current in Notion and work stays current in Linear. Anything that threatens a milestone is flagged within 24 hours, so the remote team is never surprised.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"eb560943-3adb-4839-bf64-4cbdeee9ae57","title":"Staff Agent Engineer - US Remote","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-05T04:56:12.933+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/eb560943-3adb-4839-bf64-4cbdeee9ae57","applyUrl":"https://jobs.ashbyhq.com/trm-labs/eb560943-3adb-4839-bf64-4cbdeee9ae57/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The AI Engineering Team is chartered with enabling next-generation AI applications, with a special focus on Large Language Models (LLMs) and agentic systems. Our mission is to build robust pipelines, high-performance infrastructure, and operational tooling that allow AI systems to be deployed with speed, safety, and scale.
We manage petabyte-scale pipelines, serve models with millisecond-level latency, and provide the observability and governance needed to make AI production-ready. We’re also deeply involved in evaluating and integrating cutting-edge tools in the LLM and agent space — including open-source stacks, vector databases, evaluation frameworks, and orchestration tools that unlock TRM’s ability to innovate faster than the market.
The impact you will have:
Architect and implement a robust agentic framework that supports tool use, context retrieval, memory, and planning
Build intelligent, modular agents that automate investigative tasks and augment analyst decision-making
Extend and scale our LLM infrastructure (e.g. OpenAI, Anthropic, local models), including prompt engineering, RAG, and evaluation loops
Design safe, observable, and auditable agent behaviors — ensuring reliability in high-sensitivity environments
Evaluate performance across metrics like reasoning, latency, success rate, and hallucination, and iterate based on user feedback and system telemetry
Contribute to a culture of high ownership, rapid experimentation, and ethical AI deployment
What we’re looking for:
Strong engineering background with deep experience in backend or systems work (Python preferred)
Hands-on experience building with LLMs, agents, and tooling frameworks (LangChain, semantic caches, vector DBs, etc.)
Comfort working with agentic pipelines and optimizing information flow into AI systems
Thoughtful approach to system design, with an eye for safety, scalability, and explainability
High product empathy - you care about how agents impact real users (analysts) and optimize accordingly
Bias toward experimentation and iteration - you’re excited to try, learn, and ship fast
Previous experience with knowledge graphs, task orchestration, or AI safety a plus
About the Team:
The AI Engineering team operates with a high level of collaboration and interdependence, fostering an inclusive culture where connections extend beyond work. We value diverse personalities and seek someone who is both results-driven and sociable, with strong communication, leadership, and teamwork skills, along with a positive, solutions-oriented mindset.
Learn about TRM Speed in this position:
Rapid Issue Resolution. TRM Engineers identify and resolve critical onsite issues in minutes to hours, not weeks. We create virtual war rooms, implement fixes, and share lessons with both customer stakeholders and internal teams within 48 hours.
Navigating Bureaucracy. We anticipate and address procedural hurdles, build trust with key stakeholders, and find alternative pathways to approvals. This keeps projects moving even in complex environments.
Efficient Knowledge Transfer. Engineers document and share updates in real time, ensuring the entire team—onsite and remote—has full visibility into plans, blockers, and resolutions. Knowledge sharing sessions and clear documentation reduce friction and accelerate delivery.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decision decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $200,000 - $275,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe AI Engineering Team is chartered with enabling next-generation AI applications, with a special focus on Large Language Models (LLMs) and agentic systems. Our mission is to build robust pipelines, high-performance infrastructure, and operational tooling that allow AI systems to be deployed with speed, safety, and scale.\n\nWe manage petabyte-scale pipelines, serve models with millisecond-level latency, and provide the observability and governance needed to make AI production-ready. We’re also deeply involved in evaluating and integrating cutting-edge tools in the LLM and agent space — including open-source stacks, vector databases, evaluation frameworks, and orchestration tools that unlock TRM’s ability to innovate faster than the market.\n\nThe impact you will have:\n\n - Architect and implement a robust agentic framework that supports tool use, context retrieval, memory, and planning\n\n - Build intelligent, modular agents that automate investigative tasks and augment analyst decision-making\n\n - Extend and scale our LLM infrastructure (e.g. OpenAI, Anthropic, local models), including prompt engineering, RAG, and evaluation loops\n\n - Design safe, observable, and auditable agent behaviors — ensuring reliability in high-sensitivity environments\n\n - Evaluate performance across metrics like reasoning, latency, success rate, and hallucination, and iterate based on user feedback and system telemetry\n\n - Contribute to a culture of high ownership, rapid experimentation, and ethical AI deployment\n\nWhat we’re looking for:\n\n - Strong engineering background with deep experience in backend or systems work (Python preferred)\n\n - Hands-on experience building with LLMs, agents, and tooling frameworks (LangChain, semantic caches, vector DBs, etc.)\n\n - Comfort working with agentic pipelines and optimizing information flow into AI systems\n\n - Thoughtful approach to system design, with an eye for safety, scalability, and explainability\n\n - High product empathy - you care about how agents impact real users (analysts) and optimize accordingly\n\n - Bias toward experimentation and iteration - you’re excited to try, learn, and ship fast\n\n - Previous experience with knowledge graphs, task orchestration, or AI safety a plus\n \n \n\nAbout the Team:\n\n - The AI Engineering team operates with a high level of collaboration and interdependence, fostering an inclusive culture where connections extend beyond work. We value diverse personalities and seek someone who is both results-driven and sociable, with strong communication, leadership, and teamwork skills, along with a positive, solutions-oriented mindset.\n\nLearn about TRM Speed in this position:\n\n - Rapid Issue Resolution. TRM Engineers identify and resolve critical onsite issues in minutes to hours, not weeks. We create virtual war rooms, implement fixes, and share lessons with both customer stakeholders and internal teams within 48 hours.\n\n - Navigating Bureaucracy. We anticipate and address procedural hurdles, build trust with key stakeholders, and find alternative pathways to approvals. This keeps projects moving even in complex environments.\n\n - Efficient Knowledge Transfer. Engineers document and share updates in real time, ensuring the entire team—onsite and remote—has full visibility into plans, blockers, and resolutions. Knowledge sharing sessions and clear documentation reduce friction and accelerate delivery.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decision decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $200,000 - $275,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"828b60b2-ac8f-407d-92a0-8b794c8cf391","title":"AI Agent Engineer - US Remote","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-24T21:18:19.699+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/828b60b2-ac8f-407d-92a0-8b794c8cf391","applyUrl":"https://jobs.ashbyhq.com/trm-labs/828b60b2-ac8f-407d-92a0-8b794c8cf391/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The AI Engineering Team is chartered with enabling next-generation AI applications, with a special focus on Large Language Models (LLMs) and agentic systems. Our mission is to build robust pipelines, high-performance infrastructure, and operational tooling that allow AI systems to be deployed with speed, safety, and scale.
We manage petabyte-scale pipelines, serve models with millisecond-level latency, and provide the observability and governance needed to make AI production-ready. We’re also deeply involved in evaluating and integrating cutting-edge tools in the LLM and agent space — including open-source stacks, vector databases, evaluation frameworks, and orchestration tools that unlock TRM’s ability to innovate faster than the market.
The impact you will have:
Architect and implement a robust agentic framework that supports tool use, context retrieval, memory, and planning
Build intelligent, modular agents that automate investigative tasks and augment analyst decision-making
Extend and scale our LLM infrastructure (e.g. OpenAI, Anthropic, local models), including prompt engineering, RAG, and evaluation loops
Design safe, observable, and auditable agent behaviors — ensuring reliability in high-sensitivity environments
Evaluate performance across metrics like reasoning, latency, success rate, and hallucination, and iterate based on user feedback and system telemetry
Contribute to a culture of high ownership, rapid experimentation, and ethical AI deployment
What we’re looking for:
Strong engineering background with deep experience in backend or systems work (Python preferred)
Hands-on experience building with LLMs, agents, and tooling frameworks (LangChain, semantic caches, vector DBs, etc.)
Comfort working with agentic pipelines and optimizing information flow into AI systems
Thoughtful approach to system design, with an eye for safety, scalability, and explainability
High product empathy - you care about how agents impact real users (analysts) and optimize accordingly
Bias toward experimentation and iteration - you’re excited to try, learn, and ship fast
Previous experience with knowledge graphs, task orchestration, or AI safety a plus
About the Team:
The AI Engineering team operates with a high level of collaboration and interdependence, fostering an inclusive culture where connections extend beyond work. We value diverse personalities and seek someone who is both results-driven and sociable, with strong communication, leadership, and teamwork skills, along with a positive, solutions-oriented mindset.
Learn about TRM Speed in this position:
Rapid Issue Resolution. TRM Engineers identify and resolve critical onsite issues in minutes to hours, not weeks. We create virtual war rooms, implement fixes, and share lessons with both customer stakeholders and internal teams within 48 hours.
Navigating Bureaucracy. We anticipate and address procedural hurdles, build trust with key stakeholders, and find alternative pathways to approvals. This keeps projects moving even in complex environments.
Efficient Knowledge Transfer. Engineers document and share updates in real time, ensuring the entire team—onsite and remote—has full visibility into plans, blockers, and resolutions. Knowledge sharing sessions and clear documentation reduce friction and accelerate delivery.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decision decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $200,000 - $275,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe AI Engineering Team is chartered with enabling next-generation AI applications, with a special focus on Large Language Models (LLMs) and agentic systems. Our mission is to build robust pipelines, high-performance infrastructure, and operational tooling that allow AI systems to be deployed with speed, safety, and scale.\n\nWe manage petabyte-scale pipelines, serve models with millisecond-level latency, and provide the observability and governance needed to make AI production-ready. We’re also deeply involved in evaluating and integrating cutting-edge tools in the LLM and agent space — including open-source stacks, vector databases, evaluation frameworks, and orchestration tools that unlock TRM’s ability to innovate faster than the market.\n\nThe impact you will have:\n\n - Architect and implement a robust agentic framework that supports tool use, context retrieval, memory, and planning\n\n - Build intelligent, modular agents that automate investigative tasks and augment analyst decision-making\n\n - Extend and scale our LLM infrastructure (e.g. OpenAI, Anthropic, local models), including prompt engineering, RAG, and evaluation loops\n\n - Design safe, observable, and auditable agent behaviors — ensuring reliability in high-sensitivity environments\n\n - Evaluate performance across metrics like reasoning, latency, success rate, and hallucination, and iterate based on user feedback and system telemetry\n\n - Contribute to a culture of high ownership, rapid experimentation, and ethical AI deployment\n\nWhat we’re looking for:\n\n - Strong engineering background with deep experience in backend or systems work (Python preferred)\n\n - Hands-on experience building with LLMs, agents, and tooling frameworks (LangChain, semantic caches, vector DBs, etc.)\n\n - Comfort working with agentic pipelines and optimizing information flow into AI systems\n\n - Thoughtful approach to system design, with an eye for safety, scalability, and explainability\n\n - High product empathy - you care about how agents impact real users (analysts) and optimize accordingly\n\n - Bias toward experimentation and iteration - you’re excited to try, learn, and ship fast\n\n - Previous experience with knowledge graphs, task orchestration, or AI safety a plus\n\n\n\nAbout the Team:\n\n - The AI Engineering team operates with a high level of collaboration and interdependence, fostering an inclusive culture where connections extend beyond work. We value diverse personalities and seek someone who is both results-driven and sociable, with strong communication, leadership, and teamwork skills, along with a positive, solutions-oriented mindset.\n\nLearn about TRM Speed in this position:\n\n - Rapid Issue Resolution. TRM Engineers identify and resolve critical onsite issues in minutes to hours, not weeks. We create virtual war rooms, implement fixes, and share lessons with both customer stakeholders and internal teams within 48 hours.\n\n - Navigating Bureaucracy. We anticipate and address procedural hurdles, build trust with key stakeholders, and find alternative pathways to approvals. This keeps projects moving even in complex environments.\n\n - Efficient Knowledge Transfer. Engineers document and share updates in real time, ensuring the entire team—onsite and remote—has full visibility into plans, blockers, and resolutions. Knowledge sharing sessions and clear documentation reduce friction and accelerate delivery.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decision decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $200,000 - $275,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"80dcf3a6-3429-485a-8f05-81173b1ea52e","title":"All-Source Intelligence Analyst (DC, MD, VA only)","department":"R&D","team":"Primary Intelligence","employmentType":"FullTime","location":"Washington D.C.","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-18T14:21:17.968+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington DC"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/80dcf3a6-3429-485a-8f05-81173b1ea52e","applyUrl":"https://jobs.ashbyhq.com/trm-labs/80dcf3a6-3429-485a-8f05-81173b1ea52e/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. As an All-Source Intelligence Analyst, you’ll lead targeting-driven investigative work: taking legal process to the ground, following the data wherever it leads, and delivering actionable intelligence to law enforcement partners.
You will operate the \"intelligence flywheel\" daily — fusing on-chain and off-chain data to build operational pictures that help dismantle scam operations.
Run legal process end-to-end against scam infrastructure and convert returns into targeting-ready intelligence for TRM’s teams and law enforcement partners
Trace scam compounds geographically and operationally — combining on-chain attribution with off-chain telemetry, OSINT, and commercially available data to identify operators, controllers, and movement patterns
Work the intelligence flywheel operationally — processing returns at high volume and feeding victim and operator data into TRM's intelligence and product pipelines
Find the seams — pivot from a single victim into uncovering the operation and multiplying leads
Partner with the Threat Intelligence Analyst (Scams Expert) and the All-Source Lead to translate disruption strategy into targeting packages that influence federal investigations
3 to 5 years of all-source investigative or targeting experience — federal law enforcement (former 1811s — e.g., FBI, HSI, IRS-CI, Secret Service), Intelligence Community all-source analysis, or mission-aligned private sector equivalent
Legal process expertise — you have personally drafted and worked returns from US legal process and know how to operationalize the data
Creative tactical thinking — demonstrated ability to pivot from a single point to a network view, identifying operators behind operations
Link and pattern analysis fluency — ability to correlate disparate data sources to generate defensible target packages
Strong written communication — skilled at writing memos, attribution write-ups, and federal-style leads that are actionable
AI fluency (required) — you use AI tools in your workflow, synthesizing returns, drafting outputs, and accelerating analysis, with examples of how AI has impacted your work
Crypto experience is a plus, not a requirement — we teach on-chain tradecraft; we cannot teach the targeter's instinct
US Citizenship required
Must be located in the Washington, D.C./MD/VA area (periodic in-person collaboration and travel may be required)
The Scam Disruption team operates within TRM’s Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and federal partners
All-Source Investigators are the operational core, converting strategy and tooling into prosecutable, actionable intelligence
Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment
High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output
Weekly team syncs to align targeting priorities and review disruption opportunities
Daily async standups via Slack on active work, returns, and target packages in flight
Primary time zone overlap: US Eastern / Central
All output documented in Notion and TRM’s investigative tools
Surge availability expected during time-sensitive disruption windows
We seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway.
Build to protect civilization. Let’s do it together.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nABOUT THE ROLE\n\nThe Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. As an All-Source Intelligence Analyst, you’ll lead targeting-driven investigative work: taking legal process to the ground, following the data wherever it leads, and delivering actionable intelligence to law enforcement partners.\n\n \n\nYou will operate the \"intelligence flywheel\" daily — fusing on-chain and off-chain data to build operational pictures that help dismantle scam operations.\n\n \n\n\nTHE IMPACT YOU WILL HAVE\n\n - Run legal process end-to-end against scam infrastructure and convert returns into targeting-ready intelligence for TRM’s teams and law enforcement partners\n\n - Trace scam compounds geographically and operationally — combining on-chain attribution with off-chain telemetry, OSINT, and commercially available data to identify operators, controllers, and movement patterns\n\n - Work the intelligence flywheel operationally — processing returns at high volume and feeding victim and operator data into TRM's intelligence and product pipelines\n\n - Find the seams — pivot from a single victim into uncovering the operation and multiplying leads\n\n - Partner with the Threat Intelligence Analyst (Scams Expert) and the All-Source Lead to translate disruption strategy into targeting packages that influence federal investigations\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n - 3 to 5 years of all-source investigative or targeting experience — federal law enforcement (former 1811s — e.g., FBI, HSI, IRS-CI, Secret Service), Intelligence Community all-source analysis, or mission-aligned private sector equivalent\n\n - Legal process expertise — you have personally drafted and worked returns from US legal process and know how to operationalize the data\n\n - Creative tactical thinking — demonstrated ability to pivot from a single point to a network view, identifying operators behind operations\n\n - Link and pattern analysis fluency — ability to correlate disparate data sources to generate defensible target packages\n\n - Strong written communication — skilled at writing memos, attribution write-ups, and federal-style leads that are actionable\n\n - AI fluency (required) — you use AI tools in your workflow, synthesizing returns, drafting outputs, and accelerating analysis, with examples of how AI has impacted your work\n\n - Crypto experience is a plus, not a requirement — we teach on-chain tradecraft; we cannot teach the targeter's instinct\n\n - US Citizenship required\n\n - Must be located in the Washington, D.C./MD/VA area (periodic in-person collaboration and travel may be required)\n\n \n\n\nABOUT THE TEAM\n\n - The Scam Disruption team operates within TRM’s Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and federal partners\n\n - All-Source Investigators are the operational core, converting strategy and tooling into prosecutable, actionable intelligence\n\n - Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment\n\n - High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output\n\n \n\n\nTEAM OPERATING RHYTHMS\n\n - Weekly team syncs to align targeting priorities and review disruption opportunities\n\n - Daily async standups via Slack on active work, returns, and target packages in flight\n\n - Primary time zone overlap: US Eastern / Central\n\n - All output documented in Notion and TRM’s investigative tools\n\n - Surge availability expected during time-sensitive disruption windows\n\n \n\n\nJOIN OUR MISSION\n\nWe seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway.\n\n \n\nBuild to protect civilization. Let’s do it together.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$115K – $160K • Offers Equity","scrapeableCompensationSalarySummary":"$115K - $160K","compensationTiers":[{"id":"7549f802-f0ac-49e7-874a-d07e506449ce","tierSummary":"$115K – $160K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5c35bb2d-ab6b-4aa4-a2fe-bedd73fab6f4","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"4e3a8d69-10be-49a5-8bca-f9876c5b0771","summary":"$115K – $160K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":115000,"maxValue":160000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":115000,"maxValue":160000}]}},{"id":"90b2a980-cb29-4cbf-9416-56355bce94df","title":"Head of Growth - Talent Audiences","department":"Go-To-Market","team":"Demand Generation","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-14T17:48:19.129+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/90b2a980-cb29-4cbf-9416-56355bce94df","applyUrl":"https://jobs.ashbyhq.com/trm-labs/90b2a980-cb29-4cbf-9416-56355bce94df/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We’re looking for a Head of Growth - Talent Audiences to expand TRM’s talent brand reach and community presence. This role sits at the intersection of growth marketing, channel strategy, and community activation—helping ensure TRM’s talent brand shows up in the right places, in front of the right people, at the right time.
You’ll partner closely with TRM’s Talent Brand Storyteller, who owns content creation, to bring that content to life across social channels, events, partnerships, and technical communities. You’ll help grow our audiences, strengthen our community relationships, and turn talent brand initiatives into measurable engagement and pipeline.
This is a hands-on individual contributor role with meaningful ownership. You’ll execute campaigns, manage community and event programs, test new channels, and use performance data to improve our approach.
The impact you will have:
Own TRM’s talent brand and acquisition strategy end to end. You’ll design and run multi-channel campaigns, from awareness through to applicants, aimed at the priority talent segments we most need to reach
Decide where we invest across organic and paid social, events, partnerships, and community channels, and build the plan, budget, and sequencing that connect those channels into one system rather than a set of separate programs
Own the strategy for how third-party and owned events (conferences, meetups, panels, virtual programs) advance our talent KPIs. You’ll set the criteria for which opportunities we pursue, define the role of each, and shift the mix based on results. You’ll have dedicated resources for logistics and production, so your time goes to deciding where we show up and why
Partner with Talent and Marketing to shape the content, stories, and voices that earn credibility with priority talent, and direct how they’re adapted for each channel and format
Build and steward relationships with technical communities, professional networks, universities, and other talent partners, and use those relationships to shape where and how we show up
Own the paid budget and sponsorships across LinkedIn, newsletters, and technical communities, and decide what earns continued investment
Define how we measure success, tracking campaign performance, community engagement, and talent pipeline influence, and use what you learn to reallocate effort and sharpen the strategy
Identify, test, and scale new channels and programs that expand TRM’s reach with priority talent segments.
What we’re looking for:
3–6 years of experience in growth marketing, community marketing, employer brand, events, or a related field
Experience executing campaigns across social, community, event, or partnership channels
Strong project management skills and the ability to manage multiple initiatives from planning through execution
Experience supporting events, sponsorships, meetups, or community programs
Familiarity with paid social and digital distribution, particularly LinkedIn
Strong written communication and an eye for how content should be adapted across different channels
Comfortable using data to evaluate performance and improve campaigns
High ownership and resourcefulness, with the ability to move quickly in a high-growth environment
Experience engaging engineering or technical audiences is a strong plus
Experience using AI tools and agents to accelerate workflows while maintaining quality
About the Team:
You’ll partner closely with Marketing, Recruiting, and Leadership, acting as the bridge between TRM’s customer voice and the talent market. The team values high ownership, speed, and craft—favoring individuals who can operate independently and deliver measurable impact.
Operating rhythms:
You’ll partner closely with Marketing, Recruiting, and Leadership, acting as the bridge between TRM’s voice and the talent market. The team values high ownership, speed, and craft—favoring individuals who can operate independently and deliver measurable impact.
Work hours: Minimum 4-hour overlap with EST business hours
Communication: async-first with synchronous check-ins as needed
Learn about TRM Speed in this position
Ship fast: from idea → published content in days, not weeks
Iterate quickly: review performance within 1 week and adjust
Maintain a high quality bar: every piece of content reflects TRM’s voice and standard
Focus on impact: prioritize efforts that drive measurable reach and talent pipeline
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $160,000 - $210,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nWe’re looking for a Head of Growth - Talent Audiences to expand TRM’s talent brand reach and community presence. This role sits at the intersection of growth marketing, channel strategy, and community activation—helping ensure TRM’s talent brand shows up in the right places, in front of the right people, at the right time.\n\nYou’ll partner closely with TRM’s Talent Brand Storyteller, who owns content creation, to bring that content to life across social channels, events, partnerships, and technical communities. You’ll help grow our audiences, strengthen our community relationships, and turn talent brand initiatives into measurable engagement and pipeline.\n\nThis is a hands-on individual contributor role with meaningful ownership. You’ll execute campaigns, manage community and event programs, test new channels, and use performance data to improve our approach.\n\nThe impact you will have:\n\n - Own TRM’s talent brand and acquisition strategy end to end. You’ll design and run multi-channel campaigns, from awareness through to applicants, aimed at the priority talent segments we most need to reach\n\n - Decide where we invest across organic and paid social, events, partnerships, and community channels, and build the plan, budget, and sequencing that connect those channels into one system rather than a set of separate programs\n\n - Own the strategy for how third-party and owned events (conferences, meetups, panels, virtual programs) advance our talent KPIs. You’ll set the criteria for which opportunities we pursue, define the role of each, and shift the mix based on results. You’ll have dedicated resources for logistics and production, so your time goes to deciding where we show up and why\n\n - Partner with Talent and Marketing to shape the content, stories, and voices that earn credibility with priority talent, and direct how they’re adapted for each channel and format\n\n - Build and steward relationships with technical communities, professional networks, universities, and other talent partners, and use those relationships to shape where and how we show up\n\n - Own the paid budget and sponsorships across LinkedIn, newsletters, and technical communities, and decide what earns continued investment\n\n - Define how we measure success, tracking campaign performance, community engagement, and talent pipeline influence, and use what you learn to reallocate effort and sharpen the strategy\n\n - Identify, test, and scale new channels and programs that expand TRM’s reach with priority talent segments.\n\nWhat we’re looking for:\n\n - 3–6 years of experience in growth marketing, community marketing, employer brand, events, or a related field\n\n - Experience executing campaigns across social, community, event, or partnership channels\n\n - Strong project management skills and the ability to manage multiple initiatives from planning through execution\n\n - Experience supporting events, sponsorships, meetups, or community programs\n\n - Familiarity with paid social and digital distribution, particularly LinkedIn\n\n - Strong written communication and an eye for how content should be adapted across different channels\n\n - Comfortable using data to evaluate performance and improve campaigns\n\n - High ownership and resourcefulness, with the ability to move quickly in a high-growth environment\n\n - Experience engaging engineering or technical audiences is a strong plus\n\n - Experience using AI tools and agents to accelerate workflows while maintaining quality\n\nAbout the Team:\n\nYou’ll partner closely with Marketing, Recruiting, and Leadership, acting as the bridge between TRM’s customer voice and the talent market. The team values high ownership, speed, and craft—favoring individuals who can operate independently and deliver measurable impact.\n\nOperating rhythms:\n\n - You’ll partner closely with Marketing, Recruiting, and Leadership, acting as the bridge between TRM’s voice and the talent market. The team values high ownership, speed, and craft—favoring individuals who can operate independently and deliver measurable impact.\n\n - Work hours: Minimum 4-hour overlap with EST business hours\n\n - Communication: async-first with synchronous check-ins as needed\n\nLearn about TRM Speed in this position\n\n - Ship fast: from idea → published content in days, not weeks\n\n - Iterate quickly: review performance within 1 week and adjust\n\n - Maintain a high quality bar: every piece of content reflects TRM’s voice and standard\n\n - Focus on impact: prioritize efforts that drive measurable reach and talent pipeline\n\n\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $160,000 - $210,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"92d3b3fe-284b-4d68-890f-b5b26b64bd98","title":"Senior Software Engineer, Full Stack | Product Engineering ","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-14T18:52:41.587+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/92d3b3fe-284b-4d68-890f-b5b26b64bd98","applyUrl":"https://jobs.ashbyhq.com/trm-labs/92d3b3fe-284b-4d68-890f-b5b26b64bd98/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Full-Stack Product Engineering team is responsible for building a comprehensive set of features, frameworks, and functionalities for both end customers and internal-facing teams to successfully execute and scale TRM’s business. We are looking for a pragmatic full-stack engineer who can build reliable and scalable software that will be used by all TRM customers. You’ll also design backend APIs with a deep understanding of the customer experience and performance.
As an early member of the team, you will be deeply involved in the technical details along with our operational processes to champion the velocity, quality, and overall impact of TRM, ultimately building a safer financial system for billions of people.
The impact you’ll have here:
Work on complex engineering problems that help you build and hone not only technical skills but also project management and human/soft skills.
Develop and maintain public APIs that are part of the API Product suite
Collaborate with stakeholders on transforming a functional vision into a tangible roadmap with clear outcomes.
Support and enable internal business units through shared engineering services and functionalities.
Develop cross-functional relationships with stakeholders across the organization to understand and empower their mission from end to end.
Experience designing and building scalable systems, web applications, APIs, and services (our backend is built in Node.js but prior experience in Node.js is not required; we believe tools and languages can be learned on the job)
What we’re looking for:
Backend engineering experience building and operating scalable production-grade services (e.g Node.js, Java, Python, Go, or similar.
Proficiency in modern frontend development, including frameworks such as React, with experience building interactive, design-heavy high-performance UIs.
Experience designing and building scalable systems, web applications, APIs, and services.
An understanding of storage systems such as relational databases (e.g., Postgres) and analytical databases.
Demonstrated experience in understanding customer pain points and bridging their needs to technical & product requirements.
A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change.
Exceptional ability to structure problems and identify the most critical issues to prioritize.
Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing.
Experience working collaboratively in a cross-functional environment with a diverse group of people at all levels in an organization.
US Citizenship required
About the Team:
The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.
The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.
The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)
On-Call: We have an on-call rotation that is a week long in duration approximately once every 15 weeks. On-call requests can be categorized into two large buckets; a) PagerDuty alerts that warrant immediate attention and b) customer support requests from specific Slack channels that an on-call engineer is responsible for triaging and answering.
Technical stack:
Frontend: React + TypeScript is the de-facto standard.
Backend: Node/TypeScript, Python, Go, etc., with service-oriented architectures and distributed systems experience.
Data: Postgres/BQ; sometimes GraphQL; comfort with data modeling and performance. real time is a plus.
Cloud: GCP; CI/CD are expected; containers and K8s is a plus.
Learn about TRM Speed in this position:
Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.
Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.
Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $1,000 - $240,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Full-Stack Product Engineering team is responsible for building a comprehensive set of features, frameworks, and functionalities for both end customers and internal-facing teams to successfully execute and scale TRM’s business. We are looking for a pragmatic full-stack engineer who can build reliable and scalable software that will be used by all TRM customers. You’ll also design backend APIs with a deep understanding of the customer experience and performance.\n\nAs an early member of the team, you will be deeply involved in the technical details along with our operational processes to champion the velocity, quality, and overall impact of TRM, ultimately building a safer financial system for billions of people.\n\n\n\nThe impact you’ll have here:\n\n - Work on complex engineering problems that help you build and hone not only technical skills but also project management and human/soft skills.\n\n - Develop and maintain public APIs that are part of the API Product suite\n\n - Collaborate with stakeholders on transforming a functional vision into a tangible roadmap with clear outcomes.\n\n - Support and enable internal business units through shared engineering services and functionalities.\n\n - Develop cross-functional relationships with stakeholders across the organization to understand and empower their mission from end to end.\n\n - Experience designing and building scalable systems, web applications, APIs, and services (our backend is built in Node.js but prior experience in Node.js is not required; we believe tools and languages can be learned on the job)\n\nWhat we’re looking for:\n\n - Backend engineering experience building and operating scalable production-grade services (e.g Node.js, Java, Python, Go, or similar.\n\n - Proficiency in modern frontend development, including frameworks such as React, with experience building interactive, design-heavy high-performance UIs.\n\n - Experience designing and building scalable systems, web applications, APIs, and services.\n\n - An understanding of storage systems such as relational databases (e.g., Postgres) and analytical databases.\n\n - Demonstrated experience in understanding customer pain points and bridging their needs to technical & product requirements.\n\n - A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change.\n\n - Exceptional ability to structure problems and identify the most critical issues to prioritize.\n\n - Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing.\n\n - Experience working collaboratively in a cross-functional environment with a diverse group of people at all levels in an organization.\n\n - US Citizenship required\n\nAbout the Team:\n\n - The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.\n\n - The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.\n\n - The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)\n\n - On-Call: We have an on-call rotation that is a week long in duration approximately once every 15 weeks. On-call requests can be categorized into two large buckets; a) PagerDuty alerts that warrant immediate attention and b) customer support requests from specific Slack channels that an on-call engineer is responsible for triaging and answering.\n\nTechnical stack:\n\n - Frontend: React + TypeScript is the de-facto standard.\n\n - Backend: Node/TypeScript, Python, Go, etc., with service-oriented architectures and distributed systems experience.\n\n - Data: Postgres/BQ; sometimes GraphQL; comfort with data modeling and performance. real time is a plus.\n\n - Cloud: GCP; CI/CD are expected; containers and K8s is a plus.\n\nLearn about TRM Speed in this position:\n\n - Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.\n\n - Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.\n\n - Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $1,000 - $240,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f671d26c-dd0e-429e-9c08-58c78c4f5dd7","title":"Software Engineer, Backend | Product Engineering - US","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-07T17:52:15.488+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/f671d26c-dd0e-429e-9c08-58c78c4f5dd7","applyUrl":"https://jobs.ashbyhq.com/trm-labs/f671d26c-dd0e-429e-9c08-58c78c4f5dd7/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Product Engineering team is responsible for building a comprehensive set of features, frameworks, and functionalities for both end customers and internal-facing teams to successfully execute and scale TRM’s business. We are looking for a pragmatic backend engineer who can build reliable and scalable software that will be used by all TRM customers. You’ll also design backend APIs with a deep understanding of the customer experience and performance.
As an early member of the team, you will be deeply involved in the technical details along with our operational processes to champion the velocity, quality, and overall impact of TRM, ultimately building a safer financial system for billions of people.
The impact you’ll have here:
Work on complex engineering problems that help you build and hone not only technical skills but also project management and human/soft skills
Develop and maintain public APIs that are part of the API Product suite
Collaborate with stakeholders on transforming a functional vision into a tangible roadmap with clear outcomes
Support and enable internal business units through shared engineering services and functionalities
Develop cross-functional relationships with stakeholders across the organization to understand and empower their mission from end to end
Experience designing and building scalable systems, web applications, APIs, and services (our backend is built in Node.js but prior experience in Node.js is not required; we believe tools and languages can be learned on the job)
What we’re looking for:
Experience designing and building scalable systems, web applications, APIs, and services.
An understanding of storage systems such as relational databases (e.g., Postgres) and analytical databases.
Demonstrated experience in understanding customer pain points and bridging their needs to technical & product requirements.
A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change.
Exceptional ability to structure problems and identify the most critical issues to prioritize.
Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing.
Experience working collaboratively in a cross-functional environment with a diverse group of people at all levels in an organization.
US Citizenship required
About the Team:
The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.
The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.
The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)
On-Call: We have an on-call rotation that is specific to internal tools. In this role, the internal tools engineer is responsible for triaging customer support requests from specific Slack channels pertaining to internal tools.
Learn about TRM Speed in this position:
Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.
Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.
Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $180,000 - $210,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Product Engineering team is responsible for building a comprehensive set of features, frameworks, and functionalities for both end customers and internal-facing teams to successfully execute and scale TRM’s business. We are looking for a pragmatic backend engineer who can build reliable and scalable software that will be used by all TRM customers. You’ll also design backend APIs with a deep understanding of the customer experience and performance.\n\nAs an early member of the team, you will be deeply involved in the technical details along with our operational processes to champion the velocity, quality, and overall impact of TRM, ultimately building a safer financial system for billions of people.\n\n\nThe impact you’ll have here:\n\n - Work on complex engineering problems that help you build and hone not only technical skills but also project management and human/soft skills\n\n - Develop and maintain public APIs that are part of the API Product suite\n\n - Collaborate with stakeholders on transforming a functional vision into a tangible roadmap with clear outcomes\n\n - Support and enable internal business units through shared engineering services and functionalities\n\n - Develop cross-functional relationships with stakeholders across the organization to understand and empower their mission from end to end\n\n - Experience designing and building scalable systems, web applications, APIs, and services (our backend is built in Node.js but prior experience in Node.js is not required; we believe tools and languages can be learned on the job)\n\nWhat we’re looking for:\n\n - Experience designing and building scalable systems, web applications, APIs, and services.\n\n - An understanding of storage systems such as relational databases (e.g., Postgres) and analytical databases.\n\n - Demonstrated experience in understanding customer pain points and bridging their needs to technical & product requirements.\n\n - A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change.\n\n - Exceptional ability to structure problems and identify the most critical issues to prioritize.\n\n - Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing.\n\n - Experience working collaboratively in a cross-functional environment with a diverse group of people at all levels in an organization.\n\n - US Citizenship required\n\nAbout the Team:\n\n - The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.\n\n - The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.\n\n - The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)\n\n - On-Call: We have an on-call rotation that is specific to internal tools. In this role, the internal tools engineer is responsible for triaging customer support requests from specific Slack channels pertaining to internal tools.\n\nLearn about TRM Speed in this position:\n\n - Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pivot quickly as needed.\n\n - Challenging Timelines (Execution Pressure): An engineer questions a teammate’s proposed 3-week timeline, and constructively argues for condensing it to 2 weeks—backed by rationale, tradeoffs, and a plan to reduce scope or increase velocity. They show ownership of delivery speed and willingness to push for urgency.\n\n - Time-Boxed Spiking (Rapid Learning & Decision-Making): An engineer proposes a 1-week spike with a clear time-box and success criteria to explore implementation options or validate feasibility through a proof of concept. They demonstrate speed not just in execution, but in de-risking decisions early.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $180,000 - $210,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$180K – $210K","scrapeableCompensationSalarySummary":"$180K - $210K","compensationTiers":[{"id":"d5c6a591-5081-4f11-8780-891dfc11daef","tierSummary":"$180K – $210K","title":null,"additionalInformation":null,"components":[{"id":"3a73c055-fde0-47bd-8b4b-d64e2891dfba","summary":"$180K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":210000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":210000}]}},{"id":"288d5c63-7585-41bf-b0a6-68e635e31e97","title":"Senior Software Engineer, Data - US","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-07T17:56:17.936+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/288d5c63-7585-41bf-b0a6-68e635e31e97","applyUrl":"https://jobs.ashbyhq.com/trm-labs/288d5c63-7585-41bf-b0a6-68e635e31e97/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Data Product team collaborates with an experienced group of data scientists, engineers, and product managers to build highly scalable features that power TRM's products and services. As a Senior Software Engineer on the Data Product team, you will be responsible for designing and building mission-critical data services. These features analyze and provide insights into blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people..
The impact you’ll have here:
Build highly scalable features that integrate with dozens of blockchains.
Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.
Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.
Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.
You’ll work closely with product managers, data scientists, and customer-facing teams to deeply understand user needs and translate them into scalable data solutions.”
Our best engineers are also exceptional communicators. They write clear design docs, proactively share tradeoffs, and build alignment across disciplines.
Bonus: Experience with LLMs or AI-powered workflows (e.g., prompt engineering, internal tooling, semantic search).
What we’re looking for:
Bachelor's degree (or equivalent) in Computer Science or a related field.
A proven track record, with 5+ years of hands-on experience in architecting scalable API development, distributed system architecture, guiding projects from initial ideation through to successful production deployment.
Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.
Versatility that spans the entire spectrum of data engineering in one or more of the following areas:
In-depth experience with data stores such as BigQuery and Postgres.
You’ve owned 0–1 systems: building pipelines, data platforms, or ML/BI workflows from scratch—not just maintaining legacy.”
You simplify complexity. You’re skilled at writing and communicating technical decisions clearly to both technical and non-technical stakeholders.
You’re cost-conscious: you design for performance, scale, and efficiency.
You’ve mentored engineers or analysts and enjoy leveling up those around you
In-depth experience with data stores such as BigQuery and Postgres.
Proficiency in data pipeline and workflow orchestration tools like Airflow and DBT.
Expertise in data processing technologies and streaming workflows including Dataflow, Spark, Kafka, and Flink.
Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.
Proven ability in loading, querying, and transforming extensive datasets
About the Team:
Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync.
The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.
We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture.
We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do.
We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus.
Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer.
By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.
Learn about TRM Speed in this position:
The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.
The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.
The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only. The following represents the expected range of compensation for this role:The following represents the expected range of compensation for this role:
The estimated base salary range for this role is $190,000 - $220,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Data Product team collaborates with an experienced group of data scientists, engineers, and product managers to build highly scalable features that power TRM's products and services. As a Senior Software Engineer on the Data Product team, you will be responsible for designing and building mission-critical data services. These features analyze and provide insights into blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people..\n\nThe impact you’ll have here:\n\n - Build highly scalable features that integrate with dozens of blockchains.\n\n - Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.\n\n - Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.\n\n - Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.\n\n - You’ll work closely with product managers, data scientists, and customer-facing teams to deeply understand user needs and translate them into scalable data solutions.”\n\n - Our best engineers are also exceptional communicators. They write clear design docs, proactively share tradeoffs, and build alignment across disciplines.\n\n - Bonus: Experience with LLMs or AI-powered workflows (e.g., prompt engineering, internal tooling, semantic search).\n\nWhat we’re looking for:\n\n - Bachelor's degree (or equivalent) in Computer Science or a related field.\n\n - A proven track record, with 5+ years of hands-on experience in architecting scalable API development, distributed system architecture, guiding projects from initial ideation through to successful production deployment.\n\n - Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.\n\n - Versatility that spans the entire spectrum of data engineering in one or more of the following areas:\n \n - In-depth experience with data stores such as BigQuery and Postgres.\n \n - You’ve owned 0–1 systems: building pipelines, data platforms, or ML/BI workflows from scratch—not just maintaining legacy.”\n \n - You simplify complexity. You’re skilled at writing and communicating technical decisions clearly to both technical and non-technical stakeholders.\n \n - You’re cost-conscious: you design for performance, scale, and efficiency.\n \n - You’ve mentored engineers or analysts and enjoy leveling up those around you\n \n - In-depth experience with data stores such as BigQuery and Postgres.\n \n - Proficiency in data pipeline and workflow orchestration tools like Airflow and DBT.\n \n - Expertise in data processing technologies and streaming workflows including Dataflow, Spark, Kafka, and Flink.\n \n - Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.\n \n - Proven ability in loading, querying, and transforming extensive datasets\n\nAbout the Team:\n\n - Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync.\n\n - The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.\n\n - We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture.\n\n - We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do.\n\n - We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus.\n\n - Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer.\n\n - By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.\n\nLearn about TRM Speed in this position:\n\n - The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.\n\n - The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.\n\n - The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\nIndividual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only. The following represents the expected range of compensation for this role:The following represents the expected range of compensation for this role:\n\n - The estimated base salary range for this role is $190,000 - $220,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ca371bbf-85f7-4746-910f-21b67181a8d8","title":"Account Director, Pathfinder (National Security)","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T13:38:08.123+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/ca371bbf-85f7-4746-910f-21b67181a8d8","applyUrl":"https://jobs.ashbyhq.com/trm-labs/ca371bbf-85f7-4746-910f-21b67181a8d8/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs is looking for a Account Director, Pathfinder to bring our newest data products to market by expanding and deepening our footprint across existing enterprise accounts. This role is for someone who thrives at the intersection of strategy, execution, and customer obsession—someone who’s passionate about helping defense and national security agencies realize entirely new outcomes with TRM’s intelligence platform.
You’ll work directly with TRM’s founder, CRO, product, and GTM teams to iterate messaging, learn from the field, and shape how new products drive impact within our most critical customer relationships.
The impact you will have:
Bring new data products to market by working within existing accounts to uncover and activate high-value opportunities
Partner closely with account owners and cross-functional teams to collaborate on relationships already in place, helping customers discover new use cases and expand value
Lead the entire expansion sales motion—from stakeholder mapping and needs discovery to solution development and deal closure
Collaborate with our founder and product teams to iterate on messaging, refine positioning, and surface feedback that informs roadmap and strategy
Stay embedded in key accounts through renewals, workshops, advisory sessions, and expansion opportunities
What we’re looking for:
You’ve been a pathfinder previously, scaling a new product from Xmm to XXmm for a new product. You understand how to listen to the market, bring insights back to the company for rapid product evolution, and how to iterate quickly on messaging.
8+ years in enterprise SaaS sales, ideally selling data, compliance, fraud, or AI products into US National Security and Defense agencies.
Experience working within existing customer relationships to land new product lines and drive expansion revenue
A track record of success launching early-stage or newly released products into the market
Strong comfort with technical concepts and data products—you understand what they do (and don’t do) and can translate that value to customers
Exceptional executive presence, curiosity, listening skills, and comfort navigating ambiguity
A builder’s mindset—you enjoy shaping the GTM playbook, not just executing one
About the team:
The Public Sector Business Development team is made of independent sales leaders who take ownership and initiative of their territory and responsibilities. Because we’re a global team, each team member is a master of their own territory.
We work asynchronously to share intel, win strategies, and support one another when prospects cross time zones.
Knowing the impact that our work has on the future of TRM, we’re scrappy and find ways to get things done and overcome any challenges that come our way.
Each team member works according to typical business hours in their territory. At times, it’s necessary for the team to meet together a few hours earlier or later than an individual’s local business hours, but those occasions are planned in advance.
Learn about TRM Speed in this position:
Returning prospect and customer communications within 24 hours at most, typically faster.
Raising any customer concerns to the relevant internal teams promptly and ensuring
Responding to internal requests (asks re: customer, prospect, and market information that can range from small to large projects) as quickly as possible.
#ClearanceJobs
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM Labs is looking for a Account Director, Pathfinder to bring our newest data products to market by expanding and deepening our footprint across existing enterprise accounts. This role is for someone who thrives at the intersection of strategy, execution, and customer obsession—someone who’s passionate about helping defense and national security agencies realize entirely new outcomes with TRM’s intelligence platform.\n\nYou’ll work directly with TRM’s founder, CRO, product, and GTM teams to iterate messaging, learn from the field, and shape how new products drive impact within our most critical customer relationships.\n\nThe impact you will have:\n\n - Bring new data products to market by working within existing accounts to uncover and activate high-value opportunities\n\n - Partner closely with account owners and cross-functional teams to collaborate on relationships already in place, helping customers discover new use cases and expand value\n\n - Lead the entire expansion sales motion—from stakeholder mapping and needs discovery to solution development and deal closure\n\n - Collaborate with our founder and product teams to iterate on messaging, refine positioning, and surface feedback that informs roadmap and strategy\n\n - Stay embedded in key accounts through renewals, workshops, advisory sessions, and expansion opportunities\n\nWhat we’re looking for:\n\n - You’ve been a pathfinder previously, scaling a new product from Xmm to XXmm for a new product. You understand how to listen to the market, bring insights back to the company for rapid product evolution, and how to iterate quickly on messaging.\n\n - 8+ years in enterprise SaaS sales, ideally selling data, compliance, fraud, or AI products into US National Security and Defense agencies.\n\n - Experience working within existing customer relationships to land new product lines and drive expansion revenue\n\n - A track record of success launching early-stage or newly released products into the market\n\n - Strong comfort with technical concepts and data products—you understand what they do (and don’t do) and can translate that value to customers\n\n - Exceptional executive presence, curiosity, listening skills, and comfort navigating ambiguity\n\n - A builder’s mindset—you enjoy shaping the GTM playbook, not just executing one\n\nAbout the team:\n\n - The Public Sector Business Development team is made of independent sales leaders who take ownership and initiative of their territory and responsibilities. Because we’re a global team, each team member is a master of their own territory.\n\n - We work asynchronously to share intel, win strategies, and support one another when prospects cross time zones.\n\n - Knowing the impact that our work has on the future of TRM, we’re scrappy and find ways to get things done and overcome any challenges that come our way.\n\n - Each team member works according to typical business hours in their territory. At times, it’s necessary for the team to meet together a few hours earlier or later than an individual’s local business hours, but those occasions are planned in advance.\n\nLearn about TRM Speed in this position:\n\n - Returning prospect and customer communications within 24 hours at most, typically faster.\n\n - Raising any customer concerns to the relevant internal teams promptly and ensuring\n\n - Responding to internal requests (asks re: customer, prospect, and market information that can range from small to large projects) as quickly as possible.\n\n#ClearanceJobs\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$293,334 – $343,334 • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$293,334 - $343,334","compensationTiers":[{"id":"079f61ca-7d3f-4aca-83d4-47568578fdd7","tierSummary":"The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings (\"OTE\") range meaning that the range includes both the sales commissions target and annual base salary for this role. $293,334 – $343,334 • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"d1ec87e6-e880-4dc7-8595-8290d060daf0","summary":"The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings (\"OTE\") range meaning that the range includes both the sales commissions target and annual base salary for this role. $293,334 – $343,334","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293334,"maxValue":343334},{"id":"214df190-9120-4beb-b2c8-27201a444007","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"da852931-ab8f-4ecd-9944-44af7a857e7c","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293334,"maxValue":343334},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b5f265fc-c8fa-47aa-8382-3aa72108c513","title":"Head of Commercial Legal","department":"G&A","team":"Commercial","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-01T00:11:55.997+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/b5f265fc-c8fa-47aa-8382-3aa72108c513","applyUrl":"https://jobs.ashbyhq.com/trm-labs/b5f265fc-c8fa-47aa-8382-3aa72108c513/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As Head of Commercial Legal, you’ll be a key leader of TRM’s Legal team, which The Financial Times recently named one of the “Most Innovative In-House Legal Teams in North America.” You’ll partner closely with Go‑To‑Market, Product, Engineering, Operations, and leadership. And you will own complex commercial negotiations; guide product development (including AI‑driven features and data usage); and design scalable, AI‑assisted legal workflows that let the team focus on the hardest problems instead of repetitive tasks.
Success in this role looks like a Legal function that is fast, trusted, and deeply embedded in the business: deals close on time, product teams ship with clear guardrails, and routine work runs through well‑designed, measurable processes rather than one‑off fire drills.
AI Fluency is a Core Requirement at TRM-Legal
This role operates in an AI-native legal function. You are expected to actively use generative AI tools (e.g., Claude, ChatGPT, contract CLM/AI platforms) in your daily workflow—for drafting, contract analysis, legal research, and process design. “Willingness to learn” is not enough: we look for demonstrated fluency, sound judgment about when to deploy AI vs. when to escalate to a human, and a track record of building or improving AI-assisted workflows.
Manage and develop a team of commercial attorneys and legal professionals — including hiring, mentoring, setting priorities, and creating a culture of high performance and continuous improvement. Build and scale the commercial legal team in line with company growth, including hiring, structuring coverage, and developing team members at all levels
Draft, review, and negotiate complex commercial agreements, with a primary focus on GTM and partnership deals across enterprise and government customers — including master subscription agreements, data and content licenses, strategic partnerships, and public sector contracts. Oversee counterparty and vendor due diligence as part of the commercial intake and contracting process
Navigate cross-border commercial complexity, including GDPR, UK data protection law, EU regulatory frameworks, and APAC-specific requirements, in support of a globally distributed deal pipeline across the Americas, EMEA, and Asia
Partner closely with Sales, Partnerships, Product, and Engineering leadership to support deal velocity and provide practical, business-oriented legal guidance. Operate as a key decision-maker on commercial legal risk, with direct escalation path to the GC/CLO on high-stakes matters
Support team members’ professional growth through regular feedback, stretch assignments, and opportunities to take ownership of meaningful work.
With legal team colleagues, navigate global regulatory complexity across privacy, AI regulation, law enforcement data access, sanctions/AML, and public procurement — translating developments into clear requirements for cross-functional teams.
Build and maintain commercial legal infrastructure, including contract templates, fallback playbooks, and CLM workflows, and ensure they are actually used.
Lead AI-enabled legal operations — designing and iterating AI-assisted workflows that improve efficiency and free attorneys to focus on judgment-intensive work.
Identify, frame, and escalate legal and business risks clearly, helping stakeholders make informed decisions in ambiguous situations.
Stay current on legal developments affecting AI technologies, data products, and the financial crime compliance space.
Experience. 10+ years of legal experience with a strong mix of top‑tier law firm and in‑house work, ideally in SaaS, fintech, cybersecurity, or crypto/Web3.
Commercial & product depth. Significant experience negotiating complex B2B technology agreements in data and analytics‑heavy product environments.
AI, data, and privacy literacy. Comfort advising on AI and data issues (e.g., data sources and permissions, privacy and security obligations, AI regulatory frameworks, content and IP questions), with the ability to quickly get smart on new regimes.
Government and institutional customers (plus). Familiarity with public sector procurement, bank/vendor risk processes, or working with law enforcement or financial institutions is a strong plus.
Builder mindset. You think in systems, workflows, and SLAs, and you enjoy turning ad hoc processes into scalable, documented ones—often with the help of CLM, Salesforce, and generative AI tools.
AI‑native working style. Demonstrated comfort using AI tools for drafting, summarization, research, and workflow design, as well as good judgment about when a matter should bypass AI and go straight to a human.
Communication and judgment. Excellent drafting and negotiation skills, with the ability to explain complex issues clearly to non‑lawyers and to calibrate advice for executives, GTM leaders, and technical teams.
High ownership, low ego. Ability to manage a high volume of matters, balance competing priorities, and move quickly while maintaining high standards—all while being a collaborative, humble teammate.
Qualifications. J.D. (or international equivalent) and active bar membership in good standing in at least one U.S. jurisdiction (or ability to register in‑house where required).
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nAs Head of Commercial Legal, you’ll be a key leader of TRM’s Legal team, which The Financial Times recently named one of the “Most Innovative In-House Legal Teams in North America.” You’ll partner closely with Go‑To‑Market, Product, Engineering, Operations, and leadership. And you will own complex commercial negotiations; guide product development (including AI‑driven features and data usage); and design scalable, AI‑assisted legal workflows that let the team focus on the hardest problems instead of repetitive tasks.\n\nSuccess in this role looks like a Legal function that is fast, trusted, and deeply embedded in the business: deals close on time, product teams ship with clear guardrails, and routine work runs through well‑designed, measurable processes rather than one‑off fire drills.\n\nAI Fluency is a Core Requirement at TRM-Legal\n\nThis role operates in an AI-native legal function. You are expected to actively use generative AI tools (e.g., Claude, ChatGPT, contract CLM/AI platforms) in your daily workflow—for drafting, contract analysis, legal research, and process design. “Willingness to learn” is not enough: we look for demonstrated fluency, sound judgment about when to deploy AI vs. when to escalate to a human, and a track record of building or improving AI-assisted workflows.\n\n\n\n\nTHE IMPACT YOU’LL HAVE HERE\n\n - Manage and develop a team of commercial attorneys and legal professionals — including hiring, mentoring, setting priorities, and creating a culture of high performance and continuous improvement. Build and scale the commercial legal team in line with company growth, including hiring, structuring coverage, and developing team members at all levels\n\n - Draft, review, and negotiate complex commercial agreements, with a primary focus on GTM and partnership deals across enterprise and government customers — including master subscription agreements, data and content licenses, strategic partnerships, and public sector contracts. Oversee counterparty and vendor due diligence as part of the commercial intake and contracting process\n\n - Navigate cross-border commercial complexity, including GDPR, UK data protection law, EU regulatory frameworks, and APAC-specific requirements, in support of a globally distributed deal pipeline across the Americas, EMEA, and Asia\n\n - Partner closely with Sales, Partnerships, Product, and Engineering leadership to support deal velocity and provide practical, business-oriented legal guidance. Operate as a key decision-maker on commercial legal risk, with direct escalation path to the GC/CLO on high-stakes matters\n\n - Support team members’ professional growth through regular feedback, stretch assignments, and opportunities to take ownership of meaningful work.\n\n - With legal team colleagues, navigate global regulatory complexity across privacy, AI regulation, law enforcement data access, sanctions/AML, and public procurement — translating developments into clear requirements for cross-functional teams.\n\n - Build and maintain commercial legal infrastructure, including contract templates, fallback playbooks, and CLM workflows, and ensure they are actually used.\n\n - Lead AI-enabled legal operations — designing and iterating AI-assisted workflows that improve efficiency and free attorneys to focus on judgment-intensive work.\n\n - Identify, frame, and escalate legal and business risks clearly, helping stakeholders make informed decisions in ambiguous situations.\n\n - Stay current on legal developments affecting AI technologies, data products, and the financial crime compliance space.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - Experience. 10+ years of legal experience with a strong mix of top‑tier law firm and in‑house work, ideally in SaaS, fintech, cybersecurity, or crypto/Web3.\n\n - Commercial & product depth. Significant experience negotiating complex B2B technology agreements in data and analytics‑heavy product environments.\n\n - AI, data, and privacy literacy. Comfort advising on AI and data issues (e.g., data sources and permissions, privacy and security obligations, AI regulatory frameworks, content and IP questions), with the ability to quickly get smart on new regimes.\n\n - Government and institutional customers (plus). Familiarity with public sector procurement, bank/vendor risk processes, or working with law enforcement or financial institutions is a strong plus.\n\n - Builder mindset. You think in systems, workflows, and SLAs, and you enjoy turning ad hoc processes into scalable, documented ones—often with the help of CLM, Salesforce, and generative AI tools.\n\n - AI‑native working style. Demonstrated comfort using AI tools for drafting, summarization, research, and workflow design, as well as good judgment about when a matter should bypass AI and go straight to a human.\n\n - Communication and judgment. Excellent drafting and negotiation skills, with the ability to explain complex issues clearly to non‑lawyers and to calibrate advice for executives, GTM leaders, and technical teams.\n\n - High ownership, low ego. Ability to manage a high volume of matters, balance competing priorities, and move quickly while maintaining high standards—all while being a collaborative, humble teammate.\n\n - Qualifications. J.D. (or international equivalent) and active bar membership in good standing in at least one U.S. jurisdiction (or ability to register in‑house where required).\n\n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$255K – $313K","scrapeableCompensationSalarySummary":"$255K - $313K","compensationTiers":[{"id":"1a224de7-fad8-481e-bb25-14bcdb95e72c","tierSummary":"Estimated Base Salary $255K – $313K","title":null,"additionalInformation":null,"components":[{"id":"248aa27c-93d2-4274-b6a6-027311b6e23a","summary":"Estimated Base Salary $255K – $313K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":313000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":313000}]}},{"id":"9ba428bd-9d7c-4799-bc4f-bad22ac200c5","title":"Deployment Strategist, APAC","department":"Go-To-Market","team":"Customer Success","employmentType":"FullTime","location":"Singapore, Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-17T12:07:02.760+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/9ba428bd-9d7c-4799-bc4f-bad22ac200c5","applyUrl":"https://jobs.ashbyhq.com/trm-labs/9ba428bd-9d7c-4799-bc4f-bad22ac200c5/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
At TRM Labs, our Deployment Strategy team is on the front lines of customer experience – bridging product expertise with exceptional customer support. The team ensures our customers receive timely, accurate, and high-quality assistance at every step. You will work daily with leading financial institutions, crypto exchanges, and regulators — providing value through expert guidance, responsive support, and trusted partnership.
As a Deployment Strategist (APAC), you will play a critical role in helping TRM customers realise the full value of our platform. You will partner with regulators, financial institutions, and crypto businesses to operationalize scalable compliance programs and disrupt financial crime across the crypto ecosystem. You will manage a portfolio of strategic accounts, driving adoption of TRM's tools, and ensuring customers achieve measurable, long-term impact.
The impact you will have:
Act as a trusted advisor, enabling regulators, financial institutions, and crypto businesses to maximise the effectiveness of our platform within their supervisory, risk, and compliance functions.
Confidently explain complex technical and investigative concepts, supporting customer teams in interpreting blockchain data, building cases, and conducting financial crime investigations.
Build and deliver product demonstrations tailored to compliance officers, analysts, supervisors, and risk teams across financial institutions, crypto businesses, and regulatory bodies.
Conduct structured training sessions, delivered in English and Mandarin, to ensure TRM is embedded into customers' day-to-day investigative and compliance programs.
Serve as the \"Voice of the Customer\" by channeling customer feedback to product and engineering teams to influence product direction.
Monitor customer engagement and usage trends, proactively identifying early signals of churn risk and implementing effective mitigation strategies.
Establish a consistent engagement cadence with customer stakeholders to understand institutional priorities, regulatory obligations, and emerging risks.
Proactively identify and surface expansion opportunities and growth signals within customer accounts and partnering with Account Directors to drive TRM's Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets.
What we're looking for:
5+ years of professional experience, ideally within crypto businesses, financial institutions, or regulatory bodies — preferably in compliance, investigative, or customer-facing functions.
Professional proficiency in English and Mandarin is required.
Hands-on experience with virtual currencies and blockchain analytics, ideally within a compliance or investigative context.
Proven ability to structure complex problems, prioritize critical issues, and deliver actionable solutions.
Exceptional attention to detail and rigor, particularly in regulatory and investigative contexts.
Ability to distill and communicate complex technical and investigative concepts to diverse stakeholders, from compliance officers to senior executives.
Strong collaboration skills and ability to influence outcomes in cross-functional settings.
Willingness and ability to travel occasionally for in-person meetings, trainings, or events.
About the Team:
As a globally distributed team, we work across time zones to provide seamless support and collaboration for our customers.
The APAC Deployment Strategy team plays a key role in this model, ensuring continuous customer engagement and partnership as part of TRM's global coverage.
Our Customer Success Team is fully remote, thriving on asynchronous communication through Slack and detailed documentation. We hold weekly Customer Syncs, bi-weekly health syncs, and join associated POD calls.
Team Operating Rhythms:
Async-first with core overlap for APAC hours.
Weekly Customer Syncs and bi-weekly health syncs.
Regular POD calls and customer QBRs.
On-Call Responsibilities:
Schedule: Minimal weekend monitoring for P0 and P1 issues.
Frequency: Approximately 1 weekend per every 5 weeks.
Travel Requirements:
Schedule: Occasional
Learn about TRM Speed in this position:
You meet with an existing customer, capture their internal success metrics (OSMs), and draft a 30/60/90-day success plan to achieve them — all in the same week.
You receive a bug report from a customer, coordinate internally across Product and Engineering to get answers and a fix, and close the loop with the customer — all in the same day.
You surface an expansion opportunity on a customer call, validate it against CSQL criteria, and log the CSQL with the Account Director — within the same day.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\n\nAt TRM Labs, our Deployment Strategy team is on the front lines of customer experience – bridging product expertise with exceptional customer support. The team ensures our customers receive timely, accurate, and high-quality assistance at every step. You will work daily with leading financial institutions, crypto exchanges, and regulators — providing value through expert guidance, responsive support, and trusted partnership.\n\n\n\nAs a Deployment Strategist (APAC), you will play a critical role in helping TRM customers realise the full value of our platform. You will partner with regulators, financial institutions, and crypto businesses to operationalize scalable compliance programs and disrupt financial crime across the crypto ecosystem. You will manage a portfolio of strategic accounts, driving adoption of TRM's tools, and ensuring customers achieve measurable, long-term impact.\n\n\n\nThe impact you will have:\n\n - Act as a trusted advisor, enabling regulators, financial institutions, and crypto businesses to maximise the effectiveness of our platform within their supervisory, risk, and compliance functions.\n\n - Confidently explain complex technical and investigative concepts, supporting customer teams in interpreting blockchain data, building cases, and conducting financial crime investigations.\n\n - Build and deliver product demonstrations tailored to compliance officers, analysts, supervisors, and risk teams across financial institutions, crypto businesses, and regulatory bodies.\n\n - Conduct structured training sessions, delivered in English and Mandarin, to ensure TRM is embedded into customers' day-to-day investigative and compliance programs.\n\n - Serve as the \"Voice of the Customer\" by channeling customer feedback to product and engineering teams to influence product direction.\n\n - Monitor customer engagement and usage trends, proactively identifying early signals of churn risk and implementing effective mitigation strategies.\n\n - Establish a consistent engagement cadence with customer stakeholders to understand institutional priorities, regulatory obligations, and emerging risks.\n\n - Proactively identify and surface expansion opportunities and growth signals within customer accounts and partnering with Account Directors to drive TRM's Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets.\n\nWhat we're looking for:\n\n - 5+ years of professional experience, ideally within crypto businesses, financial institutions, or regulatory bodies — preferably in compliance, investigative, or customer-facing functions.\n\n - Professional proficiency in English and Mandarin is required.\n\n - Hands-on experience with virtual currencies and blockchain analytics, ideally within a compliance or investigative context.\n\n - Proven ability to structure complex problems, prioritize critical issues, and deliver actionable solutions.\n\n - Exceptional attention to detail and rigor, particularly in regulatory and investigative contexts.\n\n - Ability to distill and communicate complex technical and investigative concepts to diverse stakeholders, from compliance officers to senior executives.\n\n - Strong collaboration skills and ability to influence outcomes in cross-functional settings.\n\n - Willingness and ability to travel occasionally for in-person meetings, trainings, or events.\n\nAbout the Team:\n\n - As a globally distributed team, we work across time zones to provide seamless support and collaboration for our customers.\n\n - The APAC Deployment Strategy team plays a key role in this model, ensuring continuous customer engagement and partnership as part of TRM's global coverage.\n\n - Our Customer Success Team is fully remote, thriving on asynchronous communication through Slack and detailed documentation. We hold weekly Customer Syncs, bi-weekly health syncs, and join associated POD calls.\n\nTeam Operating Rhythms:\n\n - Async-first with core overlap for APAC hours.\n\n - Weekly Customer Syncs and bi-weekly health syncs.\n\n - Regular POD calls and customer QBRs.\n\nOn-Call Responsibilities:\n\n - Schedule: Minimal weekend monitoring for P0 and P1 issues.\n\n - Frequency: Approximately 1 weekend per every 5 weeks.\n\nTravel Requirements:\n\n - Schedule: Occasional\n\nLearn about TRM Speed in this position:\n\n - You meet with an existing customer, capture their internal success metrics (OSMs), and draft a 30/60/90-day success plan to achieve them — all in the same week.\n\n - You receive a bug report from a customer, coordinate internally across Product and Engineering to get answers and a fix, and close the loop with the customer — all in the same day.\n\n - You surface an expansion opportunity on a customer call, validate it against CSQL criteria, and log the CSQL with the Account Director — within the same day.\n \n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3706989d-27e6-4c02-99a4-e0d14ce16abf","title":"Senior All-Source Intelligence Analyst","department":"R&D","team":"Primary Intelligence","employmentType":"FullTime","location":"APAC","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-25T13:01:05.942+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/3706989d-27e6-4c02-99a4-e0d14ce16abf","applyUrl":"https://jobs.ashbyhq.com/trm-labs/3706989d-27e6-4c02-99a4-e0d14ce16abf/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
About the Role
TRM Labs builds the intelligence infrastructure behind the world's most consequential crypto investigations. As a Senior All-source Intelligence Analyst, you will anchor TRM's in-region targeting capability — working closely with a pod of investigators operating from Southeast Asia to disrupt crypto-enabled scam networks at their source. You will fuse OSINT collection disciplines, in-region operational access, and financial intelligence to build targeting packages on the scam compound operators, financial service providers, and cyber infrastructure that enable large-scale fraud across the region.
The impact you will have:
Run intelligence and OSINT operations end-to-end against scam infrastructure across Southeast Asia, converting collection into targeting-ready intelligence for TRM teams and government partners.
Trace scam compounds geographically and operationally — combining cell triangulation, IP geolocation, GEOINT, adtech, physical OSINT, on-chain attribution, and commercially available data to identify operators, controllers, and movement patterns across across Myanmar, Laos, Cambodia, and Thailand.
Work the intelligence flywheel operationally — processing investigative returns at high volume and feeding victim, operator, and infrastructure data into TRM’s intelligence and product pipelines.
Find the seams — pivot from a single victim, wallet, device, or compound lead into uncovering broader operational networks and multiplying investigative leads.
Partner with TRM’s Scams SME team, on-chain analysts, and the DC-based targeting cell to translate regional collection and disruption strategy into targeting packages that support government enforcement actions.
What we're looking for:
US Citizenship required. Bangkok presence or extensive APAC travel required.
5-8+ years of all-source investigative or targeting experience — federal law enforcement (former 1811s — e.g., FBI, HSI, IRS-CI, Secret Service), Intelligence Community all-source analysis, or mission-aligned private sector equivalent
Operational Leadership — Proven experience building targeting packages for intelligence or law enforcement partners and coordinating small analytic teams or investigative pods in a player-coach capacity.
Investigative & Targeting Experience — in the Intelligence Community, DoD, federal law enforcement, or a mission-aligned private sector environment.
OSINT Tradecraft — Hands-on experience with cell triangulation, IP geolocation, GEOINT, AdTech analysis, and infrastructure attribution.
Targeting & Analysis Skills — Proven ability to build operational intelligence products and pivot from a single lead into broader operational networks using strong link and pattern analysis.
APAC Operational Experience — Southeast Asia field experience (particularly Thailand, Myanmar, Laos, or Cambodia) strongly preferred; regional language skills are a major differentiator.
AI & Investigative Fluency — Comfortable using AI tools to accelerate investigative workflows, synthesize data, and draft operational outputs.
Mission Alignment — Financial crime or crypto experience is a plus, not a requirement.
About the Team:
TRM's Primary Intelligence function sits within R&D and leads intelligence product development for government and commercial customers
Close collaboration with TRM's Scams SME team, who provide foundational scam compound domain context
This is a build role: you will establish TRM's APAC field presence and targeting capability from the ground up
Team Operating Rhythms
Weekly team syncs to align targeting priorities and review disruption opportunities
Daily async standups via Slack on active work, returns, and target packages in flight
Primary time zone overlap: US Eastern / APAC
All output documented in Notion and TRM’s investigative tools
Surge availability expected during time-sensitive disruption windows
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAbout the Role\n\nTRM Labs builds the intelligence infrastructure behind the world's most consequential crypto investigations. As a Senior All-source Intelligence Analyst, you will anchor TRM's in-region targeting capability — working closely with a pod of investigators operating from Southeast Asia to disrupt crypto-enabled scam networks at their source. You will fuse OSINT collection disciplines, in-region operational access, and financial intelligence to build targeting packages on the scam compound operators, financial service providers, and cyber infrastructure that enable large-scale fraud across the region. \n\nThe impact you will have:\n\n - Run intelligence and OSINT operations end-to-end against scam infrastructure across Southeast Asia, converting collection into targeting-ready intelligence for TRM teams and government partners.\n\n - Trace scam compounds geographically and operationally — combining cell triangulation, IP geolocation, GEOINT, adtech, physical OSINT, on-chain attribution, and commercially available data to identify operators, controllers, and movement patterns across across Myanmar, Laos, Cambodia, and Thailand.\n\n - Work the intelligence flywheel operationally — processing investigative returns at high volume and feeding victim, operator, and infrastructure data into TRM’s intelligence and product pipelines.\n\n - Find the seams — pivot from a single victim, wallet, device, or compound lead into uncovering broader operational networks and multiplying investigative leads.\n\n - Partner with TRM’s Scams SME team, on-chain analysts, and the DC-based targeting cell to translate regional collection and disruption strategy into targeting packages that support government enforcement actions.\n\nWhat we're looking for:\n\n - US Citizenship required. Bangkok presence or extensive APAC travel required.\n\n - 5-8+ years of all-source investigative or targeting experience — federal law enforcement (former 1811s — e.g., FBI, HSI, IRS-CI, Secret Service), Intelligence Community all-source analysis, or mission-aligned private sector equivalent\n\n - Operational Leadership — Proven experience building targeting packages for intelligence or law enforcement partners and coordinating small analytic teams or investigative pods in a player-coach capacity.\n\n - Investigative & Targeting Experience — in the Intelligence Community, DoD, federal law enforcement, or a mission-aligned private sector environment.\n\n - OSINT Tradecraft — Hands-on experience with cell triangulation, IP geolocation, GEOINT, AdTech analysis, and infrastructure attribution.\n\n - Targeting & Analysis Skills — Proven ability to build operational intelligence products and pivot from a single lead into broader operational networks using strong link and pattern analysis.\n\n - APAC Operational Experience — Southeast Asia field experience (particularly Thailand, Myanmar, Laos, or Cambodia) strongly preferred; regional language skills are a major differentiator.\n\n - AI & Investigative Fluency — Comfortable using AI tools to accelerate investigative workflows, synthesize data, and draft operational outputs.\n\n - Mission Alignment — Financial crime or crypto experience is a plus, not a requirement.\n\nAbout the Team:\n\n - TRM's Primary Intelligence function sits within R&D and leads intelligence product development for government and commercial customers\n\n - Close collaboration with TRM's Scams SME team, who provide foundational scam compound domain context\n\n - This is a build role: you will establish TRM's APAC field presence and targeting capability from the ground up\n\nTeam Operating Rhythms\n\n - Weekly team syncs to align targeting priorities and review disruption opportunities\n\n - Daily async standups via Slack on active work, returns, and target packages in flight\n\n - Primary time zone overlap: US Eastern / APAC\n\n - All output documented in Notion and TRM’s investigative tools\n\n - Surge availability expected during time-sensitive disruption windows\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0efa86f5-3b07-40b5-92e4-7f0df54e6639","title":"Senior Data Scientist, Full Stack (Brazil)","department":"R&D","team":"Data Science","employmentType":"FullTime","location":"São Paulo, Brazil","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-25T17:22:22.726+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"São Paulo ","addressCountry":"Brazil","addressLocality":"São Paulo "}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/0efa86f5-3b07-40b5-92e4-7f0df54e6639","applyUrl":"https://jobs.ashbyhq.com/trm-labs/0efa86f5-3b07-40b5-92e4-7f0df54e6639/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily.
As a Senior Data Scientist, Attribution, you will be embedded within a specific risk category (e.g., Sanctions, Cybercrime, Counter Terrorism) and own the attribution algorithms that drive direct customer outcomes — from seizing illicit funds to disrupting crypto-enabled crime networks. You'll operate as equal parts Subject Matter Expert and Data Scientist, translating deep domain knowledge into production-grade intelligence.
The impact you'll have here:
Own end-to-end attribution for a risk category: identify high-impact targets, build algorithms (heuristics, ML models, AI agents), and ship to production.
Collaborate tightly with — and become — a Subject Matter Expert for your category, translating customer and GTM needs into actionable intelligence.
Navigate all intelligence layers (Network / On-chain / Protocol) to uncover patterns competitors can't replicate.
Ship production-quality code — heuristics, ML models, and data pipelines — with rigorous evaluation and scalable architecture.
Drive measurable outcomes: billions in illicit funds traced, seized, or prevented.
What we’re looking for:
Quantitative background (Computer Science, Statistics, Engineering, Economics, Physics).
Strong problem-solving mindset: gets to the root cause, leverages creativity, and thrives in ambiguity with a hypothesis-driven, iterative approach.
Demonstrated domain curiosity — ability to absorb and apply expertise in blockchain, fraud, money laundering, or cybercrime.
6+ years in an analytical role with strong SQL, Python, and AI-assisted coding tools (Cursor, Claude Code).
Experience with distributed data systems (Spark, BigQuery, Airflow) and shipping production code.
Strong async communication (Loom, Slack, Notion) and ability to own work independently in a remote environment.
Bonus: Deep ML experience, prior work in crypto, financial crime, or financial institutions.
About the Team:
Data Scientists are embedded within risk categories teams (Sanctions, Cybercrime, Nation States, etc.), working closely with SMEs, engineers, and cross-functional partners.
Fully remote and globally distributed. Most overlap occurs 7am–12pm PST for meetings and collaboration.
All team members must have at least 4-hour overlap with PST business hours.
On-call responsibilities: Analytics on-call (< 1 hr/day monthly) and Data Science on-call (1-2 hrs/day every 3 months).
Learn about TRM Speed in this position:
Rapid Customer Impact. Deliver last-minute, high-stakes projects for key customers — turning around attribution insights in days, not weeks.
MVP to Production. Build complex algorithms with tight timeframes (1-2 sprints for MVP) and iterate based on real customer feedback.
Parallel Execution. Juggle multiple priorities across categories and stakeholders while maintaining quality and speed.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily.\n\nAs a Senior Data Scientist, Attribution, you will be embedded within a specific risk category (e.g., Sanctions, Cybercrime, Counter Terrorism) and own the attribution algorithms that drive direct customer outcomes — from seizing illicit funds to disrupting crypto-enabled crime networks. You'll operate as equal parts Subject Matter Expert and Data Scientist, translating deep domain knowledge into production-grade intelligence.\n\nThe impact you'll have here:\n\n - Own end-to-end attribution for a risk category: identify high-impact targets, build algorithms (heuristics, ML models, AI agents), and ship to production.\n\n - Collaborate tightly with — and become — a Subject Matter Expert for your category, translating customer and GTM needs into actionable intelligence.\n\n - Navigate all intelligence layers (Network / On-chain / Protocol) to uncover patterns competitors can't replicate.\n\n - Ship production-quality code — heuristics, ML models, and data pipelines — with rigorous evaluation and scalable architecture.\n\n - Drive measurable outcomes: billions in illicit funds traced, seized, or prevented.\n\nWhat we’re looking for:\n\n - Quantitative background (Computer Science, Statistics, Engineering, Economics, Physics).\n\n - Strong problem-solving mindset: gets to the root cause, leverages creativity, and thrives in ambiguity with a hypothesis-driven, iterative approach.\n\n - Demonstrated domain curiosity — ability to absorb and apply expertise in blockchain, fraud, money laundering, or cybercrime.\n\n - 6+ years in an analytical role with strong SQL, Python, and AI-assisted coding tools (Cursor, Claude Code).\n\n - Experience with distributed data systems (Spark, BigQuery, Airflow) and shipping production code.\n\n - Strong async communication (Loom, Slack, Notion) and ability to own work independently in a remote environment.\n\n - Bonus: Deep ML experience, prior work in crypto, financial crime, or financial institutions.\n\nAbout the Team:\n\n - Data Scientists are embedded within risk categories teams (Sanctions, Cybercrime, Nation States, etc.), working closely with SMEs, engineers, and cross-functional partners.\n\n - Fully remote and globally distributed. Most overlap occurs 7am–12pm PST for meetings and collaboration.\n\n - All team members must have at least 4-hour overlap with PST business hours.\n\n - On-call responsibilities: Analytics on-call (< 1 hr/day monthly) and Data Science on-call (1-2 hrs/day every 3 months).\n\nLearn about TRM Speed in this position:\n\n - Rapid Customer Impact. Deliver last-minute, high-stakes projects for key customers — turning around attribution insights in days, not weeks.\n\n - MVP to Production. Build complex algorithms with tight timeframes (1-2 sprints for MVP) and iterate based on real customer feedback.\n\n - Parallel Execution. Juggle multiple priorities across categories and stakeholders while maintaining quality and speed.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"62c75011-1cf1-4c40-85bc-2e2a16d76332","title":"Senior Product Manager, Financial Institutions ","department":"R&D","team":"Product Management","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-26T21:56:03.185+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/62c75011-1cf1-4c40-85bc-2e2a16d76332","applyUrl":"https://jobs.ashbyhq.com/trm-labs/62c75011-1cf1-4c40-85bc-2e2a16d76332/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We're looking for a Senior Product Manager who understands that this role is not coordination. It's ownership. Your job is to enable, capture, and expand ARR. You think like a general manager: driving the outcome yourself or activating others to do it.
You'll own the product roadmap for TRM's offering to financial institutions and fintechs, as the financial system moves onto blockchain rails. Your customers are compliance teams, AML analysts, and risk officers who need to screen transactions, monitor wallets, and meet regulatory requirements at scale. You'll build the features that make TRM indispensable to their workflows and drive the expansion that follows.
Pathfinding: Get in front of customers before there's anything to show. Surface problems they can't fully articulate, and turn a morning conversation into a same-day spec.
Shaping: Turn customer insight into a solution. Prototype with designers, with customers in the loop.
Building: Ship in hours and days. Build AI agents into the product and your workflow, and ship code alongside engineers and the Product Cortex.
Closing: Be present in the deal. Lead demos, run scoping calls, and turn field feedback into roadmap unlocks.
Curiosity: You go deeper than the feature request and find the problem the customer didn't name.
Bias for action: You ship a working V1 and iterate, and you can walk us through a real example.
AI-native: You already build agents and live in an AI-native workflow. You can demo it.
Product taste: You know what good looks like and can define it precisely enough for others to execute.
Interview a customer in the morning. Build a prototype using MagicPatterns and AI tooling by 3pm. Share it with the customer for feedback by EOD.
Identify a high-priority signal on Monday. Spec finalized Tuesday. Engineering aligned Wednesday. Launched Friday.
Publish a plugin or skill to the TRM marketplace as a byproduct of your daily work, something you built to do your own job better, so the full team can leverage it within the same sprint.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $195,000 - $230,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Our R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nTHE IMPACT YOU'LL HAVE\n\nWe're looking for a Senior Product Manager who understands that this role is not coordination. It's ownership. Your job is to enable, capture, and expand ARR. You think like a general manager: driving the outcome yourself or activating others to do it.\n\nYou'll own the product roadmap for TRM's offering to financial institutions and fintechs, as the financial system moves onto blockchain rails. Your customers are compliance teams, AML analysts, and risk officers who need to screen transactions, monitor wallets, and meet regulatory requirements at scale. You'll build the features that make TRM indispensable to their workflows and drive the expansion that follows.\n\n - Pathfinding: Get in front of customers before there's anything to show. Surface problems they can't fully articulate, and turn a morning conversation into a same-day spec.\n\n - Shaping: Turn customer insight into a solution. Prototype with designers, with customers in the loop.\n\n - Building: Ship in hours and days. Build AI agents into the product and your workflow, and ship code alongside engineers and the Product Cortex.\n\n - Closing: Be present in the deal. Lead demos, run scoping calls, and turn field feedback into roadmap unlocks.\n\n\nWHAT WE'RE LOOKING FOR\n\n - Curiosity: You go deeper than the feature request and find the problem the customer didn't name.\n\n - Bias for action: You ship a working V1 and iterate, and you can walk us through a real example.\n\n - AI-native: You already build agents and live in an AI-native workflow. You can demo it.\n\n - Product taste: You know what good looks like and can define it precisely enough for others to execute.\n\n \n\n\nWHAT TRM SPEED LOOKS LIKE IN THIS ROLE\n\n - Interview a customer in the morning. Build a prototype using MagicPatterns and AI tooling by 3pm. Share it with the customer for feedback by EOD.\n\n - Identify a high-priority signal on Monday. Spec finalized Tuesday. Engineering aligned Wednesday. Launched Friday.\n\n - Publish a plugin or skill to the TRM marketplace as a byproduct of your daily work, something you built to do your own job better, so the full team can leverage it within the same sprint.\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $195,000 - $230,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n \n \n\nOur R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"13abf238-3475-4227-91cd-ac470973080f","title":"Data Engineer, AI Platform","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"North America","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-07-22T19:49:58.310+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/13abf238-3475-4227-91cd-ac470973080f","applyUrl":"https://jobs.ashbyhq.com/trm-labs/13abf238-3475-4227-91cd-ac470973080f/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.
The impact you will have:
You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.
You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.
You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.
You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.
What we’re looking for:
U.S. citizenship is required for this role due to government cloud data access requirements.
Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.
Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.
Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.
About the Team:
The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.
We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.
Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.
We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.
Team Operating Rhythms:
Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.
Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.
Sprint-based planning cycles with clear ownership assigned per workstream.
Retro after any production incident to capture learnings and adjust runbooks.
Learn about TRM Speed in this position:
A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.
With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.
Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.\n\nThe impact you will have:\n\n - You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.\n\n - You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.\n\n - You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.\n\n - You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.\n\nWhat we’re looking for:\n\n - U.S. citizenship is required for this role due to government cloud data access requirements.\n\n - Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.\n\n - Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.\n\n - Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.\n\nAbout the Team:\n\n - The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.\n\n - We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.\n\n - Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.\n\n - We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.\n\nTeam Operating Rhythms:\n\n - Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.\n\n - Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.\n\n - Sprint-based planning cycles with clear ownership assigned per workstream.\n\n - Retro after any production incident to capture learnings and adjust runbooks.\n\nLearn about TRM Speed in this position:\n\n - A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.\n\n - With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.\n\n - Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"45166a6e-6337-4132-9429-930cde7fd499","title":"Technical Recruiter – Cybersecurity & Threat Intelligence ","department":"G&A","team":"Talent","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-21T23:16:18.583+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/45166a6e-6337-4132-9429-930cde7fd499","applyUrl":"https://jobs.ashbyhq.com/trm-labs/45166a6e-6337-4132-9429-930cde7fd499/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
Our ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of seasoned professionals who have experience hiring world-class Engineering, Data Science, GTM, and People teams for the most notable startups in Silicon Valley. As a Technical Recruiter on the Cybersecurity and Threat Intelligence team, you will help drive TRM's ability to attract, engage, and hire top talent at TRM. Your success will be measured by the velocity and quality of TRM's talent acquisition.
The impact you’ll have here:
Build a high-velocity recruiting engine that efficiently identifies and recruits the best talent to TRM.
Manage the full recruiting lifecycle across a variety of roles and teams.
Create positive candidate experiences throughout every touchpoint.
Develop creative and impactful sourcing strategies that will help us find and hire a diverse and exceptional team.
Continuously improve our recruiting processes and increase the efficiency of our hiring.
What we’re looking for:
5-7+ years of recruiting experience in high-growth US-headquartered tech startups
2+ years of tech recruiting experience within cybersecurity or threat intelligence companies.
Proven experience in hiring hard-to-fill roles, with expertise in using sourcing tools, conducting market research, and developing personalized outreach strategies.
Ability to analyze and interpret recruiting metrics, conversion rates, and market data, using these insights to refine strategies and provide actionable feedback to hiring managers.
Quickly familiarize oneself with new roles and requirements, showcasing flexibility, curiosity, and a high tolerance for change in a fast-paced, high-growth environment.
Exceptional communication skills to work effectively with hiring managers, provide regular updates, and manage expectations. Skilled at building trust and acting as a strategic partner in the hiring process.
Strong persistence and a results-oriented mindset to handle challenges, follow up on passive leads, and meet ambitious outreach targets.
About the Team:
Our talent team is fully remote, embracing async communication and collaboration through Slack channels, thorough documentation, and proactive updates to keep work moving forward smoothly across time zones.
We’re committed to structured alignment, holding weekly hiring syncs for each role, weekly team sourcing syncs, and bi-weekly team meetings to ensure everyone is on the same page and to solve challenges collectively.
Driven by a dedication to our craft, we continuously refine our best practices and data quality to deliver an exceptional experience for both internal stakeholders and candidates, supported by precise, reliable reporting.
As a globally distributed team, we operate across various time zones, yet most of us overlap for collaboration and meetings between 7am-12pm PST, bringing flexibility and resilience to our work routines.
All team members, regardless of location, maintain at least a 4-hour overlap with PST business hours to enable real-time collaboration and drive solutions effectively across the team.
Learn about TRM Speed in this position:
Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan.
Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration.
Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nOur ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of seasoned professionals who have experience hiring world-class Engineering, Data Science, GTM, and People teams for the most notable startups in Silicon Valley. As a Technical Recruiter on the Cybersecurity and Threat Intelligence team, you will help drive TRM's ability to attract, engage, and hire top talent at TRM. Your success will be measured by the velocity and quality of TRM's talent acquisition.\n\nThe impact you’ll have here:\n\n - Build a high-velocity recruiting engine that efficiently identifies and recruits the best talent to TRM.\n\n - Manage the full recruiting lifecycle across a variety of roles and teams.\n\n - Create positive candidate experiences throughout every touchpoint.\n\n - Develop creative and impactful sourcing strategies that will help us find and hire a diverse and exceptional team.\n\n - Continuously improve our recruiting processes and increase the efficiency of our hiring.\n\nWhat we’re looking for:\n\n - 5-7+ years of recruiting experience in high-growth US-headquartered tech startups\n\n - 2+ years of tech recruiting experience within cybersecurity or threat intelligence companies.\n\n - Proven experience in hiring hard-to-fill roles, with expertise in using sourcing tools, conducting market research, and developing personalized outreach strategies.\n\n - Ability to analyze and interpret recruiting metrics, conversion rates, and market data, using these insights to refine strategies and provide actionable feedback to hiring managers.\n\n - Quickly familiarize oneself with new roles and requirements, showcasing flexibility, curiosity, and a high tolerance for change in a fast-paced, high-growth environment.\n\n - Exceptional communication skills to work effectively with hiring managers, provide regular updates, and manage expectations. Skilled at building trust and acting as a strategic partner in the hiring process.\n\n - Strong persistence and a results-oriented mindset to handle challenges, follow up on passive leads, and meet ambitious outreach targets.\n\nAbout the Team:\n\n - Our talent team is fully remote, embracing async communication and collaboration through Slack channels, thorough documentation, and proactive updates to keep work moving forward smoothly across time zones.\n\n - We’re committed to structured alignment, holding weekly hiring syncs for each role, weekly team sourcing syncs, and bi-weekly team meetings to ensure everyone is on the same page and to solve challenges collectively.\n\n - Driven by a dedication to our craft, we continuously refine our best practices and data quality to deliver an exceptional experience for both internal stakeholders and candidates, supported by precise, reliable reporting.\n\n - As a globally distributed team, we operate across various time zones, yet most of us overlap for collaboration and meetings between 7am-12pm PST, bringing flexibility and resilience to our work routines.\n\n - All team members, regardless of location, maintain at least a 4-hour overlap with PST business hours to enable real-time collaboration and drive solutions effectively across the team.\n\nLearn about TRM Speed in this position:\n\n - Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan. \n\n - Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration.\n\n - Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.\n\n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"29b027c2-d576-4dfe-b4d9-aa397573a919","title":"Ecosystem Marketing Lead","department":"Go-To-Market","team":"Demand Generation","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-11T21:43:24.605+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/29b027c2-d576-4dfe-b4d9-aa397573a919","applyUrl":"https://jobs.ashbyhq.com/trm-labs/29b027c2-d576-4dfe-b4d9-aa397573a919/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs is looking for an Ecosystem Marketing Lead, Beacon Network to scale TRM's intelligence-sharing network across crypto exchanges, financial institutions, wallet providers, and adjacent compliance and risk teams. Beacon Network is the place these teams come to share scam, fraud, sanctions, and threat signals and to learn from each other. This is a sole-owner growth seat: you set the strategy, run the member acquisition motion, drive the engagement loop, ship the ecosystem marketing program, and report on the metrics that matter. The metrics are active members, signals contributed, signals consumed, and category visibility.
The impact you will have:
Own the top of the funnel for Beacon Network membership. Set the baseline, the quarterly targets, and the channel mix that lifts active member count across exchanges, FIs, wallet providers, and adjacent compliance / risk teams.
Own the engagement loop: signals contributed, signals consumed, member-to-member intros, peer roundtables, member-led content. Set the cadence for member success programming (onboarding, monthly value reports, quarterly business reviews).
Ship Beacon Network's category visibility program: industry events, peer roundtables, partner co-marketing, analyst engagement, and category content. Use AI as default first move for event briefs, content drafting, and partner research.
Be the single human source of member feedback into the Beacon Network product / partnerships team. Run a weekly product-feedback cycle. Turn the field signal into a roadmap.
Coordinate with the broader Marketing org on shared community surfaces, including our Compliance Community and LEOLabs, to leverage overlapping audiences and objectives.
Operate as a one-person team. Brief contractor and AI resources, ship fast, kill what is not working, and report cleanly to Marketing leadership.
What we're looking for:
5+ years marketing experience, with at least one role scaling an enterprise member network, industry consortium, or B2B community on a measurable baseline.
A public-facing track record you can point to: members you acquired, networks you grew, events you ran, communities you built.
Demonstrated AI fluency. Comfortable using AI tools daily across content, research, outreach, event briefs, and analytics.
Compliance / fraud / risk domain credibility (or a credible plan to build it). Comfortable engaging with compliance, financial crime, and risk leaders at exchanges, FIs, and wallet providers.
Track record running peer roundtables, exec dinners, or industry-event programs end-to-end without a dedicated Events team.
Comfortable operating as a one-person team. Briefs creative, ships fast, owns the metric.
Bonus: crypto, financial crime, AML, fraud, or security domain background. Bonus: prior ISAC / ISAO or industry-consortium operating experience.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $150,000 - $200,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM Labs is looking for an Ecosystem Marketing Lead, Beacon Network to scale TRM's intelligence-sharing network across crypto exchanges, financial institutions, wallet providers, and adjacent compliance and risk teams. Beacon Network is the place these teams come to share scam, fraud, sanctions, and threat signals and to learn from each other. This is a sole-owner growth seat: you set the strategy, run the member acquisition motion, drive the engagement loop, ship the ecosystem marketing program, and report on the metrics that matter. The metrics are active members, signals contributed, signals consumed, and category visibility.\n\nThe impact you will have:\n\n - Own the top of the funnel for Beacon Network membership. Set the baseline, the quarterly targets, and the channel mix that lifts active member count across exchanges, FIs, wallet providers, and adjacent compliance / risk teams.\n\n - Own the engagement loop: signals contributed, signals consumed, member-to-member intros, peer roundtables, member-led content. Set the cadence for member success programming (onboarding, monthly value reports, quarterly business reviews).\n\n - Ship Beacon Network's category visibility program: industry events, peer roundtables, partner co-marketing, analyst engagement, and category content. Use AI as default first move for event briefs, content drafting, and partner research.\n\n - Be the single human source of member feedback into the Beacon Network product / partnerships team. Run a weekly product-feedback cycle. Turn the field signal into a roadmap.\n\n - Coordinate with the broader Marketing org on shared community surfaces, including our Compliance Community and LEOLabs, to leverage overlapping audiences and objectives.\n\n - Operate as a one-person team. Brief contractor and AI resources, ship fast, kill what is not working, and report cleanly to Marketing leadership.\n\nWhat we're looking for:\n\n - 5+ years marketing experience, with at least one role scaling an enterprise member network, industry consortium, or B2B community on a measurable baseline.\n\n - A public-facing track record you can point to: members you acquired, networks you grew, events you ran, communities you built.\n\n - Demonstrated AI fluency. Comfortable using AI tools daily across content, research, outreach, event briefs, and analytics.\n\n - Compliance / fraud / risk domain credibility (or a credible plan to build it). Comfortable engaging with compliance, financial crime, and risk leaders at exchanges, FIs, and wallet providers.\n\n - Track record running peer roundtables, exec dinners, or industry-event programs end-to-end without a dedicated Events team.\n\n - Comfortable operating as a one-person team. Briefs creative, ships fast, owns the metric.\n\n - Bonus: crypto, financial crime, AML, fraud, or security domain background. Bonus: prior ISAC / ISAO or industry-consortium operating experience.\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $150,000 - $200,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6c7898d0-0b61-4209-8bd2-8cdaf4c95c37","title":"Senior Data Researcher ","department":"R&D","team":"Data Science","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-09T23:42:45.274+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/6c7898d0-0b61-4209-8bd2-8cdaf4c95c37","applyUrl":"https://jobs.ashbyhq.com/trm-labs/6c7898d0-0b61-4209-8bd2-8cdaf4c95c37/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's Insights team publishes the original research that shapes how journalists, policymakers and investigators understand illicit finance and the crime behind it. As Senior Data Researcher, you will take a topic from question to published piece: gather and pressure-test the evidence, find the story and write it. Few roles anywhere combine intelligence across crime types with full ownership of the public narrative.
The impact you will have:
Publish original investigative research on the threats that matter most: fraud and scams, sanctions evasion, ransomware and cybercrime, terrorist financing, drug and human trafficking, and the financial networks behind them. Your work holds up under scrutiny from top-tier press and policymakers.
Use AI heavily in everything you do. TRM is an AI-native investigative company, so expect to use Claude, ChatGPT and agent-based tools to research, analyze data, stress-test methodology, draft and package each finding for every channel.
Lead original research that answers the biggest open questions about crime and the financial networks that power it. Combine TRM's blockchain intelligence with non-crypto sources (sanctions lists, court filings, corporate records, open-source and threat intelligence) to find patterns no one else has connected, then turn them into evidence that holds up.
Extend the research beyond the blog. Turn findings into training content for investigators and compliance teams, and pass emerging threat intelligence back to TRM's product and intelligence teams.
What we're looking for:
5 to 8 years combining research or data analysis with published writing, including at least one high-impact investigation you led from evidence-gathering to final piece.
Strong analytical skills across varied sources (financial, open-source, court and regulatory records, structured datasets), using AI to speed up and check the work.
A public portfolio of investigative or research-led work with measurable reach (major media pickup, citations, audience growth). Investigative journalists, financial crime and threat intelligence researchers, and research-focused writers who do their own analysis have all done well in roles like this.
Deep AI fluency: you already rely heavily on AI across research, analysis, drafting and packaging, and you're comfortable running and quality-checking an agent-based production workflow. Experience in financial crime, sanctions, cybercrime, national security or crypto is a strong plus.
About the Team:
Insights is the public voice of TRM's research. It connects TRM's intelligence on illicit finance and crime with the press, policymakers and the wider industry.
The work is research-led, focused on the story, fast-moving and AI-native.
You'll work closely with Marketing, Communications, TRM's intelligence and investigations teams, product teams, and TRM Academy.
The team is small and opinionated, and it owns some of the most visible work TRM produces. Distributed, not distant.
Team Operating Rhythms:
Weekly Insights research review to set priorities and look at work in progress.
A weekly working session with Marketing to plan distribution and timing.
Async by default for drafts and methodology review. Meetings are for editorial decisions and launch planning.
The research and content workflow runs continuously, and you manage it day to day and week to week.
Learn about TRM Speed in this position:
Measurable example #1: Within 30 days, you publish your first piece of original data-backed research on TRM's blog, with a Marketing push behind it.
Measurable example #2: Within 60 days, you take a topic you picked through the full cycle (research, narrative, distribution) and show measurable gains in media coverage.
Measurable example #3: Within 90 days, you run the research and content workflow end to end, and your research feeds weekly training sessions for TRM Academy instructors.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $160,000 - $180,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's Insights team publishes the original research that shapes how journalists, policymakers and investigators understand illicit finance and the crime behind it. As Senior Data Researcher, you will take a topic from question to published piece: gather and pressure-test the evidence, find the story and write it. Few roles anywhere combine intelligence across crime types with full ownership of the public narrative.\n\nThe impact you will have:\n\n - Publish original investigative research on the threats that matter most: fraud and scams, sanctions evasion, ransomware and cybercrime, terrorist financing, drug and human trafficking, and the financial networks behind them. Your work holds up under scrutiny from top-tier press and policymakers.\n\n - Use AI heavily in everything you do. TRM is an AI-native investigative company, so expect to use Claude, ChatGPT and agent-based tools to research, analyze data, stress-test methodology, draft and package each finding for every channel.\n\n - Lead original research that answers the biggest open questions about crime and the financial networks that power it. Combine TRM's blockchain intelligence with non-crypto sources (sanctions lists, court filings, corporate records, open-source and threat intelligence) to find patterns no one else has connected, then turn them into evidence that holds up.\n\n - Extend the research beyond the blog. Turn findings into training content for investigators and compliance teams, and pass emerging threat intelligence back to TRM's product and intelligence teams.\n\nWhat we're looking for:\n\n - 5 to 8 years combining research or data analysis with published writing, including at least one high-impact investigation you led from evidence-gathering to final piece.\n\n - Strong analytical skills across varied sources (financial, open-source, court and regulatory records, structured datasets), using AI to speed up and check the work.\n\n - A public portfolio of investigative or research-led work with measurable reach (major media pickup, citations, audience growth). Investigative journalists, financial crime and threat intelligence researchers, and research-focused writers who do their own analysis have all done well in roles like this.\n\n - Deep AI fluency: you already rely heavily on AI across research, analysis, drafting and packaging, and you're comfortable running and quality-checking an agent-based production workflow. Experience in financial crime, sanctions, cybercrime, national security or crypto is a strong plus.\n\nAbout the Team:\n\n - Insights is the public voice of TRM's research. It connects TRM's intelligence on illicit finance and crime with the press, policymakers and the wider industry.\n\n - The work is research-led, focused on the story, fast-moving and AI-native.\n\n - You'll work closely with Marketing, Communications, TRM's intelligence and investigations teams, product teams, and TRM Academy.\n\n - The team is small and opinionated, and it owns some of the most visible work TRM produces. Distributed, not distant.\n\nTeam Operating Rhythms:\n\n - Weekly Insights research review to set priorities and look at work in progress.\n\n - A weekly working session with Marketing to plan distribution and timing.\n\n - Async by default for drafts and methodology review. Meetings are for editorial decisions and launch planning.\n\n - The research and content workflow runs continuously, and you manage it day to day and week to week.\n\nLearn about TRM Speed in this position:\n\n - Measurable example #1: Within 30 days, you publish your first piece of original data-backed research on TRM's blog, with a Marketing push behind it.\n\n - Measurable example #2: Within 60 days, you take a topic you picked through the full cycle (research, narrative, distribution) and show measurable gains in media coverage.\n\n - Measurable example #3: Within 90 days, you run the research and content workflow end to end, and your research feeds weekly training sessions for TRM Academy instructors.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $160,000 - $180,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0546e8a4-2617-4b0d-b5c7-b7e1c34a1efe","title":"Account Director, Public Sector (DHS)","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Washington D.C.","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington DC"}}}],"publishedAt":"2026-06-11T19:17:02.108+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/0546e8a4-2617-4b0d-b5c7-b7e1c34a1efe","applyUrl":"https://jobs.ashbyhq.com/trm-labs/0546e8a4-2617-4b0d-b5c7-b7e1c34a1efe/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We are looking for an Account Director, Public Sector to own and grow TRM's footprint across the Department of Homeland Security and adjacent US National Security and Partner accounts, with the primary responsibility of expanding TRM's coverage of US Federal LE cyber missions.
This is a high-trust, territory-owner role for a self-sufficient federal seller who can independently build pipeline, navigate FAR-based procurement, and serve as a credible US LE liaison.
The impact you will have:
• Serve as the named US LE liaison and the trusted single point of contact between TRM and contracting officers and cyber investigators.
• Own and build pipeline across DHS components (CISA, USSS, HSI / ICE, CBP) and adjacent NatSec accounts. Map the territory within 30 days and stand up 3x pipeline coverage within 90 days.
• Run end-to-end federal sales cycles: discovery, technical evaluation, procurement, and close. Navigate GWACs, BPAs, IDIQs, GSA Schedules, CIO-SP3, SEWP, and Alliant 2 without hand-holding.
• Use AI as the default first move across the workflow: Claude and ChatGPT for prospecting and outbound. Aim to free 4 to 10 hours a week of admin time and redirect it to customer engagement.
• Position TRM BI and AI products as mission-critical platforms for cyber disruption, illicit finance investigations, and sanctions enforcement. Bring Solutions Architects, Global Investigators, Compliance Advisory, and Policy colleagues into the right conversations at the right time.
What we're looking for:
5+ years of Federal SaaS sales with consistent net new ARR attainment in DHS components, US LE / NatSec agencies, or similar federal cyber-focused buyers.
Demonstrated ability to navigate federal procurement vehicles: GWACs, BPAs, IDIQs, GSA Schedules, CIO-SP3, SEWP, Alliant 2, and FAR-based contracting.
Existing relationships with DHS, CISA, USSS, HSI / ICE, CBP mission set strongly preferred. Active US Government Security Clearance strongly preferred (Secret minimum; TS / TS-SCI a plus).
Proven track record of self-generated pipeline. This is a territory-ownership role, not a lead-harvesting role.
Strong executive presence; comfortable at SES level and above. Excellent consultative selling skills, listening first, proposing second, always tying back to agency mission.
Demonstrated AI fluency. Comfortable using AI tools daily across prospecting, account research, outbound, RFP, and reporting.
Proficient in Salesforce, BoostUp, and modern AI-powered prospecting tools.
Crypto, blockchain, AML, Digital Forensics/Incident Response or financial-crime domain experience strongly preferred.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nWe are looking for an Account Director, Public Sector to own and grow TRM's footprint across the Department of Homeland Security and adjacent US National Security and Partner accounts, with the primary responsibility of expanding TRM's coverage of US Federal LE cyber missions.\n\nThis is a high-trust, territory-owner role for a self-sufficient federal seller who can independently build pipeline, navigate FAR-based procurement, and serve as a credible US LE liaison.\n\nThe impact you will have:\n• Serve as the named US LE liaison and the trusted single point of contact between TRM and contracting officers and cyber investigators.\n• Own and build pipeline across DHS components (CISA, USSS, HSI / ICE, CBP) and adjacent NatSec accounts. Map the territory within 30 days and stand up 3x pipeline coverage within 90 days.\n• Run end-to-end federal sales cycles: discovery, technical evaluation, procurement, and close. Navigate GWACs, BPAs, IDIQs, GSA Schedules, CIO-SP3, SEWP, and Alliant 2 without hand-holding.\n• Use AI as the default first move across the workflow: Claude and ChatGPT for prospecting and outbound. Aim to free 4 to 10 hours a week of admin time and redirect it to customer engagement.\n• Position TRM BI and AI products as mission-critical platforms for cyber disruption, illicit finance investigations, and sanctions enforcement. Bring Solutions Architects, Global Investigators, Compliance Advisory, and Policy colleagues into the right conversations at the right time.\n\nWhat we're looking for:\n\n - 5+ years of Federal SaaS sales with consistent net new ARR attainment in DHS components, US LE / NatSec agencies, or similar federal cyber-focused buyers.\n\n - Demonstrated ability to navigate federal procurement vehicles: GWACs, BPAs, IDIQs, GSA Schedules, CIO-SP3, SEWP, Alliant 2, and FAR-based contracting.\n\n - Existing relationships with DHS, CISA, USSS, HSI / ICE, CBP mission set strongly preferred. Active US Government Security Clearance strongly preferred (Secret minimum; TS / TS-SCI a plus).\n\n - Proven track record of self-generated pipeline. This is a territory-ownership role, not a lead-harvesting role.\n\n - Strong executive presence; comfortable at SES level and above. Excellent consultative selling skills, listening first, proposing second, always tying back to agency mission.\n\n - Demonstrated AI fluency. Comfortable using AI tools daily across prospecting, account research, outbound, RFP, and reporting.\n\n - Proficient in Salesforce, BoostUp, and modern AI-powered prospecting tools.\n\n - Crypto, blockchain, AML, Digital Forensics/Incident Response or financial-crime domain experience strongly preferred.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"48902858-fe7c-4f2a-9411-748032c1269f","title":"Global Investigator - Israel","department":"Go-To-Market","team":"Global Investigations","employmentType":"FullTime","location":"Tel Aviv, Israel","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-14T17:28:07.887+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Jerusalem","addressCountry":"Israel","addressLocality":"Tel Aviv"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/48902858-fe7c-4f2a-9411-748032c1269f","applyUrl":"https://jobs.ashbyhq.com/trm-labs/48902858-fe7c-4f2a-9411-748032c1269f/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a member of the Global Investigations Team, you will conduct ad hoc investigations, time sensitive blockchain analysis for our partners, and develop solutions that allow TRM to scale rapidly and effectively. You will collaborate with an experienced team of blockchain intelligence experts, engineers, and data scientists to deliver cutting-edge support to TRM's clients.
The impact you’ll have here:
Investigate complex cases involving phishing, blockchain exploits, hacks, terrorism finance, account take overs (ATOs), money laundering, sim swaps, ransomware and other activity associated with illicit use of blockchain technology.
Produce insightful reports and deliver them both in writing and in briefings to TRM's customers.
Conduct long-term research on key categories of crime on the blockchain, and turn this research into valuable intelligence.
Conduct sensitive and complex investigations for TRM partners.
Proactively identify, build and manage relationships with industry partners to add new sources of attribution to TRMs pipeline at scale.
What we’re looking for:
Candidate must have a minimum of an Israel Level 3
Practical experience with virtual currencies and blockchain analysis is a plus; excitement to learn about these topics is essential.
Experience as an investigator or analyst - either private or public sector; preferably at least 3-5 years combined experience.
Experience briefing senior leaders within your organization.
Experience structuring problems and identifying the most critical issues to prioritize.
Hands on experience with JavaScript, Python, and C++
Exceptional and consistent attention to detail.
Ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing.
Comfort operating in a fast-paced environment where priorities can change quickly.
Ability to work collaboratively in a cross-functional team and with people at all levels in an organization.
Commitment to supporting teammates and helping them accomplish their missions.
Please note; this role is NOT remote and has a 75% onsite requirement
About the Team:
The team is comprised of very experienced investigators that reliably work independently but also well within the team. This role is best suited for somebody with a strong background in crypto investigations and LE experience. This role needs somebody that can and will do the job, but also lead the members from a long-term and intentional approach.
This team generally maintains standard business hours in their location. Each week a team member will be on call, responding to events like hacks, LE support, and other time sensitive matters. Additionally, this team may need to respond to unique events on weekends.
Learn about TRM Speed in this position:
React timely to the movement of funds during an ongoing investigation.
Support other teams on time sensitive issues that might be unforeseen.
Continuously learn new issues in crypto.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a member of the Global Investigations Team, you will conduct ad hoc investigations, time sensitive blockchain analysis for our partners, and develop solutions that allow TRM to scale rapidly and effectively. You will collaborate with an experienced team of blockchain intelligence experts, engineers, and data scientists to deliver cutting-edge support to TRM's clients.\n\nThe impact you’ll have here:\n\n - Investigate complex cases involving phishing, blockchain exploits, hacks, terrorism finance, account take overs (ATOs), money laundering, sim swaps, ransomware and other activity associated with illicit use of blockchain technology.\n\n - Produce insightful reports and deliver them both in writing and in briefings to TRM's customers.\n\n - Conduct long-term research on key categories of crime on the blockchain, and turn this research into valuable intelligence.\n\n - Conduct sensitive and complex investigations for TRM partners.\n\n - Proactively identify, build and manage relationships with industry partners to add new sources of attribution to TRMs pipeline at scale.\n\nWhat we’re looking for:\n\n - Candidate must have a minimum of an Israel Level 3\n\n - Practical experience with virtual currencies and blockchain analysis is a plus; excitement to learn about these topics is essential.\n\n - Experience as an investigator or analyst - either private or public sector; preferably at least 3-5 years combined experience.\n\n - Experience briefing senior leaders within your organization.\n\n - Experience structuring problems and identifying the most critical issues to prioritize.\n\n - Hands on experience with JavaScript, Python, and C++\n\n - Exceptional and consistent attention to detail.\n\n - Ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing.\n\n - Comfort operating in a fast-paced environment where priorities can change quickly.\n\n - Ability to work collaboratively in a cross-functional team and with people at all levels in an organization.\n\n - Commitment to supporting teammates and helping them accomplish their missions.\n\nPlease note; this role is NOT remote and has a 75% onsite requirement\n\nAbout the Team:\n\n - The team is comprised of very experienced investigators that reliably work independently but also well within the team. This role is best suited for somebody with a strong background in crypto investigations and LE experience. This role needs somebody that can and will do the job, but also lead the members from a long-term and intentional approach.\n\n - This team generally maintains standard business hours in their location. Each week a team member will be on call, responding to events like hacks, LE support, and other time sensitive matters. Additionally, this team may need to respond to unique events on weekends.\n\nLearn about TRM Speed in this position:\n\n - React timely to the movement of funds during an ongoing investigation.\n\n - Support other teams on time sensitive issues that might be unforeseen.\n\n - Continuously learn new issues in crypto.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0a5bf195-298a-4aaf-a00b-f25248f8ae71","title":"Head of Corporate FP&A","department":"G&A","team":"FP&A","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-14T17:09:59.822+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/0a5bf195-298a-4aaf-a00b-f25248f8ae71","applyUrl":"https://jobs.ashbyhq.com/trm-labs/0a5bf195-298a-4aaf-a00b-f25248f8ae71/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We’re hiring a Head of Corporate FP&A to lead company-wide FP&A and Strategic Finance as the company scales.
You will own the integrated company plan and lead financial partnership across GTM and R&D. This role calls for an executive who identifies consequential problems, develops a clear recommendation, and works with other leaders to drive action. You will build the team, standards, and systems that let Finance deliver with greater speed and rigor.
You’ll report to Nat, who leads the overall Finance organization, and work directly with the CEO and other executives. You will have substantial ownership of your function and be hands-on with its most important work as the team grows.
The impact you will have:
Build and develop a strong FP&A and Strategic Finance team. Set clear priorities, hire excellent people, coach emerging leaders, and establish a high standard for the function’s work.
Own the integrated financial plan: long-range and annual planning, driver-based forecasts, headcount, revenue, operating investments, and cash. Make the implications of different choices clear.
Lead performance management through forecasts, monthly business reviews, and budget-owner conversations. Identify changes early, distinguish signal from noise, and turn analysis into decisions with accountable owners.
Partner with GTM and R&D leaders on pricing, unit economics, growth, infrastructure, and investment tradeoffs. Bring a whole-company perspective to decisions that cross functional boundaries.
Lead executive and Board financial reporting and the financial work supporting fundraising, including projections, scenarios, diligence, and a consistent narrative.
Improve Finance’s planning systems and workflows, including Pigment. Use AI to accelerate reliable analytical work and build repeatable improvements into how the team operates.
What we’re looking for:
Experience independently owning company-wide FP&A and Strategic Finance in a growing technology business, with both corporate planning depth and meaningful business partnership. We evaluate the complexity you have owned and the outcomes you delivered, rather than title or a fixed tenure requirement.
Evidence that you identify important business problems before being asked, form a defensible point of view, and influence executives to act.
A record of hiring, developing, and leading a strong team, including creating leverage from a lean starting point.
Strong financial craft: driver-based forecasting, integrated financial statements, cash planning, scenario analysis, and clear understanding of the assumptions beneath the model.
Clear executive communication and experience preparing and defending recommendations for senior leadership and Boards.
Applied AI fluency. You can demonstrate how you use AI in analytical work, validate its outputs, improve a recurring workflow, and coach others to do the same.
Experience improving planning systems, data quality, and operating processes. Pigment is our current platform; experience with a comparable platform is relevant.
Sound judgment under ambiguity and a willingness to work directly in the details when the decision requires it.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nWe’re hiring a Head of Corporate FP&A to lead company-wide FP&A and Strategic Finance as the company scales.\n\nYou will own the integrated company plan and lead financial partnership across GTM and R&D. This role calls for an executive who identifies consequential problems, develops a clear recommendation, and works with other leaders to drive action. You will build the team, standards, and systems that let Finance deliver with greater speed and rigor.\n\nYou’ll report to Nat, who leads the overall Finance organization, and work directly with the CEO and other executives. You will have substantial ownership of your function and be hands-on with its most important work as the team grows.\n\nThe impact you will have:\n\n - Build and develop a strong FP&A and Strategic Finance team. Set clear priorities, hire excellent people, coach emerging leaders, and establish a high standard for the function’s work.\n\n - Own the integrated financial plan: long-range and annual planning, driver-based forecasts, headcount, revenue, operating investments, and cash. Make the implications of different choices clear.\n\n - Lead performance management through forecasts, monthly business reviews, and budget-owner conversations. Identify changes early, distinguish signal from noise, and turn analysis into decisions with accountable owners.\n\n - Partner with GTM and R&D leaders on pricing, unit economics, growth, infrastructure, and investment tradeoffs. Bring a whole-company perspective to decisions that cross functional boundaries.\n\n - Lead executive and Board financial reporting and the financial work supporting fundraising, including projections, scenarios, diligence, and a consistent narrative.\n\n - Improve Finance’s planning systems and workflows, including Pigment. Use AI to accelerate reliable analytical work and build repeatable improvements into how the team operates.\n\nWhat we’re looking for:\n\n - Experience independently owning company-wide FP&A and Strategic Finance in a growing technology business, with both corporate planning depth and meaningful business partnership. We evaluate the complexity you have owned and the outcomes you delivered, rather than title or a fixed tenure requirement.\n\n - Evidence that you identify important business problems before being asked, form a defensible point of view, and influence executives to act.\n\n - A record of hiring, developing, and leading a strong team, including creating leverage from a lean starting point.\n\n - Strong financial craft: driver-based forecasting, integrated financial statements, cash planning, scenario analysis, and clear understanding of the assumptions beneath the model.\n\n - Clear executive communication and experience preparing and defending recommendations for senior leadership and Boards.\n\n - Applied AI fluency. You can demonstrate how you use AI in analytical work, validate its outputs, improve a recurring workflow, and coach others to do the same.\n\n - Experience improving planning systems, data quality, and operating processes. Pigment is our current platform; experience with a comparable platform is relevant.\n\n - Sound judgment under ambiguity and a willingness to work directly in the details when the decision requires it.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6056becb-e8be-4b47-ad5c-bc7e2ee743d9","title":"Recruiting Manager, Product & Engineering ","department":"G&A","team":"Talent","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-27T19:02:35.376+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/6056becb-e8be-4b47-ad5c-bc7e2ee743d9","applyUrl":"https://jobs.ashbyhq.com/trm-labs/6056becb-e8be-4b47-ad5c-bc7e2ee743d9/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
Our ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of experienced recruiting professionals who have helped build world-class Engineering, Data Science, GTM, and People teams at some of Silicon Valley's most ambitious technology companies.
As Recruiting Manager, Product & Engineering, you will lead the recruiting team responsible for hiring the talent that builds, shapes, and brings to market the critical features and products our customers rely on every day. Your team will drive high-volume hiring across full-stack, backend, and frontend engineering, alongside hiring across the broader Product organization, including Product Management, Product Marketing, and other product disciplines.
Reporting directly to the VP of Talent, you'll serve as a strategic recruiting partner to TRM's Product and Engineering executives, translating ambitious product roadmaps and business priorities into hiring strategies, developing a high-performing recruiting team, and delivering exceptional talent at scale.
This is a hands-on leadership role for someone who has successfully led Product and Engineering recruiting in high-growth technology environments. We're looking for a leader who combines deep recruiting expertise, exceptional operational discipline, strong executive stakeholder management, and a passion for developing others.
The impact you’ll have here:
Lead and develop a high-performing recruiting team. Manage, coach, and scale a team of recruiters responsible for Product and Engineering hiring, raising the bar on sourcing strategy, candidate assessment, candidate experience, and closing.
Own Product and Engineering hiring outcomes. Drive high-volume recruiting across full-stack, backend, and frontend engineering, alongside strategic Product Management searches. Consistently deliver against ambitious hiring goals while maintaining an exceptional bar for talent.
Serve as a strategic talent partner to Product and Engineering executives. Build trusted relationships with senior leadership, translate business priorities into hiring strategies, influence decisions, challenge assumptions, navigate competing priorities, and drive alignment and accountability on hiring outcomes.
Forecast and scale recruiting capacity. Anticipate Product and Engineering hiring demand, translate headcount plans into recruiter capacity models, and develop sourcing and execution strategies that enable TRM to scale ahead of need.
Drive operational excellence. Leverage funnel metrics, dashboards, and market insights to identify bottlenecks, improve conversion rates, accelerate hiring velocity, and increase recruiter productivity and forecasting accuracy.
Experiment and innovate. Leverage AI, automation, and emerging recruiting technologies to rethink traditional workflows, improve sourcing effectiveness, and build scalable recruiting systems.
Build a culture of accountability and continuous improvement. Establish clear performance expectations, deliver actionable coaching, and create an environment where recruiters take ownership of outcomes, challenge assumptions, and continuously sharpen their craft.
10+ years of recruiting experience, with deep expertise hiring Product and Engineering talent, including Product Managers and full-stack, backend, and frontend software engineers.
4+ years of people management experience, including demonstrated success leading Product and Engineering recruiting teams in high-growth technology companies.
Proven success delivering high-volume engineering hiring, with demonstrated ability to scale recruiting output while maintaining exceptional quality, efficiency, and candidate experience.
Exceptional executive stakeholder management skills, with a track record of building credibility and trusted partnerships with senior Product and Engineering executives, influencing hiring strategy, navigating difficult conversations, challenging assumptions, and driving accountability across leadership teams.
Demonstrated ability to coach, develop, and elevate recruiter performance through clear expectations, consistent feedback, hands-on problem-solving, and performance management.
Deep understanding of Product and Engineering talent markets, technical sourcing strategies, candidate assessment, and the nuances of recruiting across Product Management and software engineering disciplines.
Strong operational and analytical capabilities, including experience with recruiter capacity planning, funnel metrics, dashboards, and data-driven performance management.
A builder's mindset with demonstrated success improving recruiting processes, experimenting with new approaches, and leveraging AI and automation to increase effectiveness.
Exceptional communication, prioritization, and problem-solving skills, with the ability to navigate ambiguity and drive alignment across distributed teams.
About the Team:
Our Talent team is fully remote, embracing async collaboration via Slack, documentation, and proactive updates.
We meet weekly for hiring syncs, sourcing jams, and team huddles to support shared momentum and alignment.
The team is known for rigor, humility, and craft obsession—we continuously refine systems and raise our own bar.
Most team members operate with a 4+ hour overlap with PST; we value flexibility and autonomy with accountability.
Learn about TRM Speed in this position:
Within 72 hours of receiving a new headcount request, the Recruiting Manager ensures an intake meeting is scheduled and reviews sample profiles with recruiters.
Within 48 hours of initial candidate feedback, partners with recruiters to synthesize insights and evolve search strategy; expects A/B tested outreach to be in-market within 24 hours.
Within the first week of launching a new search, team has surfaced and messaged 100+ targeted candidates and flagged key conversion levers by channel or source.
The following represents the expected range of compensation for this role:
The estimated base salary range for this role is $200,000-$220,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nOur ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of experienced recruiting professionals who have helped build world-class Engineering, Data Science, GTM, and People teams at some of Silicon Valley's most ambitious technology companies.\n\nAs Recruiting Manager, Product & Engineering, you will lead the recruiting team responsible for hiring the talent that builds, shapes, and brings to market the critical features and products our customers rely on every day. Your team will drive high-volume hiring across full-stack, backend, and frontend engineering, alongside hiring across the broader Product organization, including Product Management, Product Marketing, and other product disciplines.\n\nReporting directly to the VP of Talent, you'll serve as a strategic recruiting partner to TRM's Product and Engineering executives, translating ambitious product roadmaps and business priorities into hiring strategies, developing a high-performing recruiting team, and delivering exceptional talent at scale.\n\nThis is a hands-on leadership role for someone who has successfully led Product and Engineering recruiting in high-growth technology environments. We're looking for a leader who combines deep recruiting expertise, exceptional operational discipline, strong executive stakeholder management, and a passion for developing others.\n\nThe impact you’ll have here:\n\n - Lead and develop a high-performing recruiting team. Manage, coach, and scale a team of recruiters responsible for Product and Engineering hiring, raising the bar on sourcing strategy, candidate assessment, candidate experience, and closing.\n\n - Own Product and Engineering hiring outcomes. Drive high-volume recruiting across full-stack, backend, and frontend engineering, alongside strategic Product Management searches. Consistently deliver against ambitious hiring goals while maintaining an exceptional bar for talent.\n\n - Serve as a strategic talent partner to Product and Engineering executives. Build trusted relationships with senior leadership, translate business priorities into hiring strategies, influence decisions, challenge assumptions, navigate competing priorities, and drive alignment and accountability on hiring outcomes.\n\n - Forecast and scale recruiting capacity. Anticipate Product and Engineering hiring demand, translate headcount plans into recruiter capacity models, and develop sourcing and execution strategies that enable TRM to scale ahead of need.\n\n - Drive operational excellence. Leverage funnel metrics, dashboards, and market insights to identify bottlenecks, improve conversion rates, accelerate hiring velocity, and increase recruiter productivity and forecasting accuracy.\n\n - Experiment and innovate. Leverage AI, automation, and emerging recruiting technologies to rethink traditional workflows, improve sourcing effectiveness, and build scalable recruiting systems.\n\n - Build a culture of accountability and continuous improvement. Establish clear performance expectations, deliver actionable coaching, and create an environment where recruiters take ownership of outcomes, challenge assumptions, and continuously sharpen their craft.\n\n\nWHAT WE’RE LOOKING FOR:\n\n - 10+ years of recruiting experience, with deep expertise hiring Product and Engineering talent, including Product Managers and full-stack, backend, and frontend software engineers.\n\n - 4+ years of people management experience, including demonstrated success leading Product and Engineering recruiting teams in high-growth technology companies.\n\n - Proven success delivering high-volume engineering hiring, with demonstrated ability to scale recruiting output while maintaining exceptional quality, efficiency, and candidate experience.\n\n - Exceptional executive stakeholder management skills, with a track record of building credibility and trusted partnerships with senior Product and Engineering executives, influencing hiring strategy, navigating difficult conversations, challenging assumptions, and driving accountability across leadership teams.\n\n - Demonstrated ability to coach, develop, and elevate recruiter performance through clear expectations, consistent feedback, hands-on problem-solving, and performance management.\n\n - Deep understanding of Product and Engineering talent markets, technical sourcing strategies, candidate assessment, and the nuances of recruiting across Product Management and software engineering disciplines.\n\n - Strong operational and analytical capabilities, including experience with recruiter capacity planning, funnel metrics, dashboards, and data-driven performance management.\n\n - A builder's mindset with demonstrated success improving recruiting processes, experimenting with new approaches, and leveraging AI and automation to increase effectiveness.\n\n - Exceptional communication, prioritization, and problem-solving skills, with the ability to navigate ambiguity and drive alignment across distributed teams.\n\nAbout the Team:\n\n - Our Talent team is fully remote, embracing async collaboration via Slack, documentation, and proactive updates.\n\n - We meet weekly for hiring syncs, sourcing jams, and team huddles to support shared momentum and alignment.\n\n - The team is known for rigor, humility, and craft obsession—we continuously refine systems and raise our own bar.\n\nMost team members operate with a 4+ hour overlap with PST; we value flexibility and autonomy with accountability.\n\nLearn about TRM Speed in this position:\n\n - Within 72 hours of receiving a new headcount request, the Recruiting Manager ensures an intake meeting is scheduled and reviews sample profiles with recruiters.\n\n - Within 48 hours of initial candidate feedback, partners with recruiters to synthesize insights and evolve search strategy; expects A/B tested outreach to be in-market within 24 hours.\n\n - Within the first week of launching a new search, team has surfaced and messaged 100+ targeted candidates and flagged key conversion levers by channel or source.\n\nThe following represents the expected range of compensation for this role:\n\n - The estimated base salary range for this role is $200,000-$220,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f9698535-7237-4656-b4ce-57df8fd7d801","title":"Deployment Strategist, Public Sector (Law Enforcement)","department":"Go-To-Market","team":"Customer Success","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-16T20:54:38.353+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/f9698535-7237-4656-b4ce-57df8fd7d801","applyUrl":"https://jobs.ashbyhq.com/trm-labs/f9698535-7237-4656-b4ce-57df8fd7d801/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Deployment Strategist team at TRM Labs helps government and law enforcement customers get full value from TRM’s intelligence platforms after the deal closes. As a Deployment Strategist supporting the public sector law enforcement segment, you will be the trusted advisor that state, local, campus, and federal investigators turn to as they trace illicit funds, adopt new workflows, and build cases. This role sits at the intersection of blockchain intelligence expertise and hands-on customer partnership, which is what makes Deployment Strategy at TRM different from a typical customer success seat.
The impact you will have:
Act as the trusted advisor for a portfolio of law enforcement customers, helping investigators translate TRM’s platform into faster, stronger cases against money laundering, fraud, and sanctions evasion.
Build and deliver both product onboarding training and broader blockchain and investigative training for customers, extending your expertise as part of TRM’s instructor cadre.
Carry the Voice of the Customer back to Product and Engineering, making sure investigator pain points actually shape the roadmap.
What we’re looking for:
5+ years of experience in public sector work, ideally in law enforcement, financial crime, or a related investigative capacity, with genuine comfort supporting active law enforcement investigations involving money laundering, financial crime, sanctions evasion, and fraud.
Practical, hands-on experience with blockchain analysis and virtual currencies, ideally in an investigative context.
Demonstrated AI fluency: you can point to a specific workflow you built or automated (beyond using ChatGPT to summarize a document) and describe the outcome it drove for your team.
Ability to use AI tools to scale a growing book of business, while still knowing exactly when a customer conversation needs a real, unscripted human response.
About the Team:
The Public Sector Deployment Strategist team is distributed, not distant. We work across time zones but stay in close, constant contact through Slack and shared documentation.
You’ll partner closely with Sales, Product, Engineering, and TRM Academy, and you’ll be the person law enforcement customers trust to translate their investigative priorities into what TRM builds next.
The team is mission-focused and customer-obsessed. We measure ourselves by whether customers renew, expand, and refer us, not by ticket counts.
Decisions get made quickly and collaboratively, with day-to-day account calls owned by the Deployment Strategist and larger strategic account decisions escalated to team leadership.
Team Operating Rhythms:
Weekly customer syncs with your assigned accounts, plus bi-weekly health syncs with the DS team and leadership.
Regular squad calls with your aligned Sales team to stay coordinated on renewal and expansion motions.
Async daily check-ins via Slack, with detailed documentation standing in for meetings whenever possible.
Quarterly business reviews and customer webinars, run on a predictable cadence so customers always know what’s next.
Required online and collaboration hours:
Schedule: Core overlap during North America business hours
On-Call Responsibilities:
Schedule: About one weekend on call per month after ramp, checking Slack and Intercom roughly every couple of hours for urgent customer issues. There is no pager rotation.
Frequency: Most weekends pass without a page. When something does come up, it’s typically a customer-blocking issue needing a same-day response.
Travel Requirements:
Schedule: Occasional travel within the United States and Canada for customer visits, trainings, and conferences.
Frequency: A few trips per quarter, typically short (2 to 3 days).
Onsite Requirements:
Schedule: Not applicable, this role is fully remote.
Learn about TRM Speed in this position:
Measurable example #1: When a growing group of accounts started overwhelming live onboarding capacity, a Deployment Strategist built an async video walkthrough that now covers roughly 75% of what live onboarding calls used to handle, cutting new-agency ramp time from weeks to days.
Measurable example #2: When a customer’s usage data flagged early signs of churn risk, a Deployment Strategist raised it the same day in the internal escalation channel, looped in the account team, and had a save plan in motion before the next business day.
Measurable example #3: During a company-wide offsite, Deployment Strategists staffed rotating coverage slots across every time zone so urgent customer issues still got a response inside the one-hour SLA, with no customer left waiting.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Deployment Strategist team at TRM Labs helps government and law enforcement customers get full value from TRM’s intelligence platforms after the deal closes. As a Deployment Strategist supporting the public sector law enforcement segment, you will be the trusted advisor that state, local, campus, and federal investigators turn to as they trace illicit funds, adopt new workflows, and build cases. This role sits at the intersection of blockchain intelligence expertise and hands-on customer partnership, which is what makes Deployment Strategy at TRM different from a typical customer success seat.\n\nThe impact you will have:\n\n - Act as the trusted advisor for a portfolio of law enforcement customers, helping investigators translate TRM’s platform into faster, stronger cases against money laundering, fraud, and sanctions evasion.\n\n - Build and deliver both product onboarding training and broader blockchain and investigative training for customers, extending your expertise as part of TRM’s instructor cadre.\n\n - Carry the Voice of the Customer back to Product and Engineering, making sure investigator pain points actually shape the roadmap.\n\nWhat we’re looking for:\n\n - 5+ years of experience in public sector work, ideally in law enforcement, financial crime, or a related investigative capacity, with genuine comfort supporting active law enforcement investigations involving money laundering, financial crime, sanctions evasion, and fraud.\n\n - Practical, hands-on experience with blockchain analysis and virtual currencies, ideally in an investigative context.\n\n - Demonstrated AI fluency: you can point to a specific workflow you built or automated (beyond using ChatGPT to summarize a document) and describe the outcome it drove for your team.\n\n - Ability to use AI tools to scale a growing book of business, while still knowing exactly when a customer conversation needs a real, unscripted human response.\n\nAbout the Team:\n\n - The Public Sector Deployment Strategist team is distributed, not distant. We work across time zones but stay in close, constant contact through Slack and shared documentation.\n\n - You’ll partner closely with Sales, Product, Engineering, and TRM Academy, and you’ll be the person law enforcement customers trust to translate their investigative priorities into what TRM builds next.\n\n - The team is mission-focused and customer-obsessed. We measure ourselves by whether customers renew, expand, and refer us, not by ticket counts.\n\n - Decisions get made quickly and collaboratively, with day-to-day account calls owned by the Deployment Strategist and larger strategic account decisions escalated to team leadership.\n\nTeam Operating Rhythms:\n\n - Weekly customer syncs with your assigned accounts, plus bi-weekly health syncs with the DS team and leadership.\n\n - Regular squad calls with your aligned Sales team to stay coordinated on renewal and expansion motions.\n\n - Async daily check-ins via Slack, with detailed documentation standing in for meetings whenever possible.\n\n - Quarterly business reviews and customer webinars, run on a predictable cadence so customers always know what’s next.\n\nRequired online and collaboration hours:\n\n - Schedule: Core overlap during North America business hours\n\nOn-Call Responsibilities:\n\n - Schedule: About one weekend on call per month after ramp, checking Slack and Intercom roughly every couple of hours for urgent customer issues. There is no pager rotation.\n\n - Frequency: Most weekends pass without a page. When something does come up, it’s typically a customer-blocking issue needing a same-day response.\n\nTravel Requirements:\n\n - Schedule: Occasional travel within the United States and Canada for customer visits, trainings, and conferences.\n\n - Frequency: A few trips per quarter, typically short (2 to 3 days).\n\nOnsite Requirements:\n\n - Schedule: Not applicable, this role is fully remote.\n\nLearn about TRM Speed in this position:\n\n - Measurable example #1: When a growing group of accounts started overwhelming live onboarding capacity, a Deployment Strategist built an async video walkthrough that now covers roughly 75% of what live onboarding calls used to handle, cutting new-agency ramp time from weeks to days.\n\n - Measurable example #2: When a customer’s usage data flagged early signs of churn risk, a Deployment Strategist raised it the same day in the internal escalation channel, looped in the account team, and had a save plan in motion before the next business day.\n\n - Measurable example #3: During a company-wide offsite, Deployment Strategists staffed rotating coverage slots across every time zone so urgent customer issues still got a response inside the one-hour SLA, with no customer left waiting.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"407e3de3-1d06-45a5-8eab-84d3c1fd0bc7","title":"Business Recruiter (United States)","department":"G&A","team":"Talent","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T13:56:36.256+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/407e3de3-1d06-45a5-8eab-84d3c1fd0bc7","applyUrl":"https://jobs.ashbyhq.com/trm-labs/407e3de3-1d06-45a5-8eab-84d3c1fd0bc7/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
At TRM, hiring is a mission accelerator. Our ability to identify, engage, and close exceptional business talent directly fuels our growth across some of the most important markets in the world: public sector and defense, financial institutions, crypto, and emerging technology.
The Talent team at TRM operates like a high-performing go-to-market function: accountable for pipeline health, conversion, speed, quality, and outcomes. We partner closely with business leaders to build the teams that expand TRM’s reach, deepen customer relationships, strengthen our brand, and scale the operating systems that power our revenue organization.
In this role, you’ll own and drive recruiting for highly specialized business roles across TRM’s go-to-market organization, including Sales, Marketing, Post-Sales, and Revenue Operations. You’ll bring a business-minded, sales-driven approach to talent acquisition — prospecting, influencing, and closing exceptional candidates in competitive markets where judgment, persistence, and disciplined execution matter.
Build and own high-velocity talent pipelines, consistently generating qualified candidates for priority business roles across Sales, Marketing, Post-Sales, and Revenue Operations.
Run recruiting like a sales funnel, managing top-of-funnel sourcing through close with a sharp focus on conversion, speed, quality, and candidate experience.
Act as a trusted closer for hard-to-hire business talent — overcoming objections, creating urgency, and driving offer acceptance in competitive markets.
Develop and execute targeted outreach campaigns, leveraging market intelligence, personalized messaging, and persistent follow-up to engage passive candidates.
Partner closely with hiring managers and business leaders as a deal team, aligning on priorities, tradeoffs, profiles, and hiring strategy to hit aggressive goals.
Bring strong market fluency across business talent pools, including candidates with experience in enterprise sales, marketing, customer success, solutions, professional services, revenue operations, public sector, financial institutions, crypto, blockchain, fintech, compliance, cybersecurity, and enterprise SaaS.
Continuously optimize recruiting performance, using data and feedback to improve outreach effectiveness, funnel health, pass-through rates, and time-to-close.
Serve as a talent advisor to the business, bringing insight on market dynamics, compensation expectations, candidate motivations, competitive talent trends, and hiring risks.
7+ years of recruiting experience, with deep expertise hiring business talent in high-growth, technical, enterprise, or mission-driven environments.
Demonstrated success recruiting experienced professionals across one or more of the following functions: Sales, Marketing, Post-Sales, Customer Success, Solutions, Professional Services, Revenue Operations, or Business Operations.
Experience recruiting across one or more of the following markets: public sector, defense, financial institutions, crypto, blockchain, DeFi, fintech, compliance, cybersecurity, or enterprise SaaS.
A strong outbound sourcing muscle, with a proven ability to identify, engage, nurture, and close passive candidates for competitive, hard-to-fill roles.
Experience partnering with senior business and go-to-market leaders to define hiring strategy, calibrate profiles, diagnose funnel challenges, and drive searches to successful outcomes.
Strong command of pipeline metrics and conversion data, with the ability to identify bottlenecks, adjust strategy quickly, and communicate tradeoffs clearly.
Comfort operating in a quota-like environment, balancing multiple searches while prioritizing the highest-impact roles.
A persuasive, credible communication style with the ability to influence senior candidates, hiring managers, and cross-functional stakeholders.
Excellent judgment around candidate quality, motivation, risk, and close strategy.
Grit, resilience, and a closing mindset — you don’t wait for inbound interest; you create momentum and drive outcomes.
Our talent team is fully remote, embracing async communication and collaboration through Slack channels, thorough documentation, and proactive updates to keep work moving forward smoothly across time zones.
We’re committed to structured alignment, holding weekly hiring syncs for each role, weekly team sourcing syncs, and bi-weekly team meetings to ensure everyone is on the same page and to solve challenges collectively.
Driven by a dedication to our craft, we continuously refine our best practices and data quality to deliver an exceptional experience for both internal stakeholders and candidates, supported by precise, reliable reporting.
As a globally distributed team, we operate across various time zones, yet most of us overlap for collaboration and meetings between 7am-12pm PST, bringing flexibility and resilience to our work routines.
All team members, regardless of location, maintain at least a 4-hour overlap with PST business hours to enable real-time collaboration and drive solutions effectively across the team.
Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan.
Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration.
Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $153,000 - $172,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAt TRM, hiring is a mission accelerator. Our ability to identify, engage, and close exceptional business talent directly fuels our growth across some of the most important markets in the world: public sector and defense, financial institutions, crypto, and emerging technology.\n\nThe Talent team at TRM operates like a high-performing go-to-market function: accountable for pipeline health, conversion, speed, quality, and outcomes. We partner closely with business leaders to build the teams that expand TRM’s reach, deepen customer relationships, strengthen our brand, and scale the operating systems that power our revenue organization.\n\nIn this role, you’ll own and drive recruiting for highly specialized business roles across TRM’s go-to-market organization, including Sales, Marketing, Post-Sales, and Revenue Operations. You’ll bring a business-minded, sales-driven approach to talent acquisition — prospecting, influencing, and closing exceptional candidates in competitive markets where judgment, persistence, and disciplined execution matter.\n\n \n\n\nTHE IMPACT YOU’LL HAVE\n\n - Build and own high-velocity talent pipelines, consistently generating qualified candidates for priority business roles across Sales, Marketing, Post-Sales, and Revenue Operations.\n\n - Run recruiting like a sales funnel, managing top-of-funnel sourcing through close with a sharp focus on conversion, speed, quality, and candidate experience.\n\n - Act as a trusted closer for hard-to-hire business talent — overcoming objections, creating urgency, and driving offer acceptance in competitive markets.\n\n - Develop and execute targeted outreach campaigns, leveraging market intelligence, personalized messaging, and persistent follow-up to engage passive candidates.\n\n - Partner closely with hiring managers and business leaders as a deal team, aligning on priorities, tradeoffs, profiles, and hiring strategy to hit aggressive goals.\n\n - Bring strong market fluency across business talent pools, including candidates with experience in enterprise sales, marketing, customer success, solutions, professional services, revenue operations, public sector, financial institutions, crypto, blockchain, fintech, compliance, cybersecurity, and enterprise SaaS.\n\n - Continuously optimize recruiting performance, using data and feedback to improve outreach effectiveness, funnel health, pass-through rates, and time-to-close.\n\n - Serve as a talent advisor to the business, bringing insight on market dynamics, compensation expectations, candidate motivations, competitive talent trends, and hiring risks.\n\n\nWHAT WE’RE LOOKING FOR\n\n - 7+ years of recruiting experience, with deep expertise hiring business talent in high-growth, technical, enterprise, or mission-driven environments.\n\n - Demonstrated success recruiting experienced professionals across one or more of the following functions: Sales, Marketing, Post-Sales, Customer Success, Solutions, Professional Services, Revenue Operations, or Business Operations.\n\n - Experience recruiting across one or more of the following markets: public sector, defense, financial institutions, crypto, blockchain, DeFi, fintech, compliance, cybersecurity, or enterprise SaaS.\n\n - A strong outbound sourcing muscle, with a proven ability to identify, engage, nurture, and close passive candidates for competitive, hard-to-fill roles.\n\n - Experience partnering with senior business and go-to-market leaders to define hiring strategy, calibrate profiles, diagnose funnel challenges, and drive searches to successful outcomes.\n\n - Strong command of pipeline metrics and conversion data, with the ability to identify bottlenecks, adjust strategy quickly, and communicate tradeoffs clearly.\n\n - Comfort operating in a quota-like environment, balancing multiple searches while prioritizing the highest-impact roles.\n\n - A persuasive, credible communication style with the ability to influence senior candidates, hiring managers, and cross-functional stakeholders.\n\n - Excellent judgment around candidate quality, motivation, risk, and close strategy.\n\n - Grit, resilience, and a closing mindset — you don’t wait for inbound interest; you create momentum and drive outcomes.\n\n\nABOUT THE TEAM:\n\n - Our talent team is fully remote, embracing async communication and collaboration through Slack channels, thorough documentation, and proactive updates to keep work moving forward smoothly across time zones.\n\n - We’re committed to structured alignment, holding weekly hiring syncs for each role, weekly team sourcing syncs, and bi-weekly team meetings to ensure everyone is on the same page and to solve challenges collectively.\n\n - Driven by a dedication to our craft, we continuously refine our best practices and data quality to deliver an exceptional experience for both internal stakeholders and candidates, supported by precise, reliable reporting.\n\n - As a globally distributed team, we operate across various time zones, yet most of us overlap for collaboration and meetings between 7am-12pm PST, bringing flexibility and resilience to our work routines.\n\n - All team members, regardless of location, maintain at least a 4-hour overlap with PST business hours to enable real-time collaboration and drive solutions effectively across the team.\n\n\nLEARN ABOUT TRM SPEED IN THIS POSITION:\n\n - Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan. \n\n - Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration.\n\n - Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.\n\n\n THE FOLLOWING REPRESENTS THE ESTIMATED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only\n\n - The estimated base salary range for this role is $153,000 - $172,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f6e96bdf-5535-4d92-8ee0-593364cf2baf","title":"Senior Blockchain Intelligence Analyst, Ransomware","department":"R&D","team":"Primary Intelligence","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"London, United Kingdom","address":{"postalAddress":{"addressCountry":"United Kingdom"}}}],"publishedAt":"2026-06-27T00:08:32.128+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/f6e96bdf-5535-4d92-8ee0-593364cf2baf","applyUrl":"https://jobs.ashbyhq.com/trm-labs/f6e96bdf-5535-4d92-8ee0-593364cf2baf/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We're looking for a Blockchain Intelligence Analyst to operate as a high-judgment, high-autonomy individual contributor specializing in ransomware. In this role, you'll leverage blockchain analytics, cyber threat intelligence, and cryptocurrency attribution to trace ransomware proceeds, identify threat actor infrastructure, and generate actionable intelligence that supports investigations, disruption efforts, and evidentiary workflows.
This is not a people-management role. We're looking for an experienced analyst who can independently lead complex investigations, develop high-confidence assessments, uncover novel attribution, and elevate the team's tradecraft through technical expertise, mentorship, and example.
You should be equally comfortable tracing funds across blockchains, identifying laundering and cash-out infrastructure, correlating technical, financial, and behavioral signals, and synthesizing fragmented data into clear, defensible intelligence that enables internal and external partners to make informed operational decisions.
The Impact You Will Have:
Produce impactful finished intelligence on ransomware actors, affiliates, facilitators, and laundering pathways, including actor profiles, lead packages, attribution assessments, and operational reporting suitable for investigative, executive, and partner audiences.
Lead complex end-to-end blockchain investigations from initial seed indicators such as victim payment addresses, deposit addresses, transactions, exchange exposure, infrastructure leads, or IP-linked activity through to full attribution and actionable recovery or disruption opportunities.
Trace ransomware-related funds across multiple blockchains, bridges, mixers, peel chains, and nested services, identifying controllers, counterparties, cash-out services, and recovery touchpoints.
Correlate on-chain activity with OSINT, threat intelligence, attribution partner data, and off-chain identity or infrastructure signals to build a complete picture of adversary behavior within the broader cybercrime ecosystem.
Own investigative workstreams from discovery through validation, escalation, and written production, including drafting intelligence products that are source-cited, auditable, and operationally useful.
Support TRM’s ransomware asset recovery mission by surfacing high-quality leads, identifying seizure or freeze opportunities, and helping partners move quickly before funds are off-ramped.
Drive analytical leadership across active ransomware investigations by prioritizing work, maintaining rigorous standards, and mentoring other analysts without formal people management responsibilities.
Partner closely with internal and external stakeholders, including investigators, threat intelligence teammates, product teams, and public-sector or private-sector partners, to ensure analytical outputs reflect real investigative tradecraft and support cross-functional operations.
Help strengthen TRM’s ransomware coverage by contributing new attribution, refining investigative methodologies, and improving repeatable workflows for lead generation and asset recovery support.
Support external briefings, customer or partner engagements, and capability-building sessions where ransomware tracing, attribution, and recovery tradecraft must be explained clearly and credibly.
You generate meaningful attribution, investigative leads, and recovery opportunities in ransomware cases where the answers are not obvious, and the financial trail is deliberately obscured.
You consistently produce finished intelligence that partners trust and use in operational, investigative, and strategic contexts.
Your work helps TRM and its partners move faster on high-priority ransomware activity without sacrificing rigor, auditability, or defensibility.
You improve team capability by mentoring peers, refining tradecraft, and strengthening repeatable workflows for ransomware investigations and asset recovery support.
You help make blockchain-enabled financial intelligence a differentiator in how TRM understands, attributes, and disrupts ransomware activity across the cybercrime ecosystem.
5-8+ years of professional experience in blockchain intelligence, crypto investigations, cybercrime analysis, threat intelligence, financial crime investigations, or a comparable senior analytical role.
Blockchain tracing expertise — Deep hands-on experience tracing funds across multiple blockchains and through laundering or obfuscation techniques such as mixers, chain-hopping, bridges, peel chains, and layered cash-out behavior.
Extensive investigative tradecraft — Demonstrated ability to independently run complex investigations and synthesize findings into clear written intelligence products, including investigative assessments, lead packages, fund-flow analysis, and attribution reporting.
Ransomware domain expertise — including a deep understanding of the broader cybercrime ecosystem and the relationships among ransomware operators, affiliates, initial access brokers, malware developers, laundering networks, and cash-out services.
Excellent written and verbal communication — especially the ability to turn technically complex tracing findings into understandable, actionable intelligence for government and private-sector audiences.
Judgment and execution — Strong judgment, curiosity, and the ability to operate effectively in a fast-moving, high-stakes environment where timing matters and outputs must still stand up to scrutiny.
AI fluency — Experience leveraging AI tools and large language models (LLMs) to accelerate research, surface insights, and augment analytical workflows, with the ability to critically evaluate AI-generated outputs for accuracy and relevance.
Experience in government, national security, law enforcement, incident response, or mature private-sector investigative or threat intelligence programs.
Familiarity with OSINT, cybercrime infrastructure research, and cross-domain analytical methods that combine blockchain activity with off-chain signals and adversary behavior.
Comfort with modern investigative tooling, including AI and structured data environments such as TRM, Maltego, Palantir, or similar platforms.
Experience conducting HUMINT collection and engaging threat actors via dark web forums and encrypted messaging platforms.
Experience mentoring peers, shaping analytical standards, or improving investigative workflows without formal people management.
Advanced practitioner-level knowledge of crypto forensics concepts such as manual demixing, smart contracts, bridges, Ethereum- and TRON-based investigations, and OSINT-based data extraction.
Recognized subject matter depth, broader organizational influence, and a track record of shaping methodology or high-priority investigative strategy beyond individual case execution.
Weekly team syncs to align targeting priorities and review disruption opportunities
Daily async standups via Slack on active work, returns, and target packages in flight
Primary time zone overlap: US Eastern / Central
All output documented in Notion and TRM’s investigative tools
Surge availability expected during time-sensitive disruption windows
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nABOUT THE ROLE:\n\nWe're looking for a Blockchain Intelligence Analyst to operate as a high-judgment, high-autonomy individual contributor specializing in ransomware. In this role, you'll leverage blockchain analytics, cyber threat intelligence, and cryptocurrency attribution to trace ransomware proceeds, identify threat actor infrastructure, and generate actionable intelligence that supports investigations, disruption efforts, and evidentiary workflows.\n\nThis is not a people-management role. We're looking for an experienced analyst who can independently lead complex investigations, develop high-confidence assessments, uncover novel attribution, and elevate the team's tradecraft through technical expertise, mentorship, and example.\n\nYou should be equally comfortable tracing funds across blockchains, identifying laundering and cash-out infrastructure, correlating technical, financial, and behavioral signals, and synthesizing fragmented data into clear, defensible intelligence that enables internal and external partners to make informed operational decisions.\n\nThe Impact You Will Have:\n\n - Produce impactful finished intelligence on ransomware actors, affiliates, facilitators, and laundering pathways, including actor profiles, lead packages, attribution assessments, and operational reporting suitable for investigative, executive, and partner audiences.\n\n - Lead complex end-to-end blockchain investigations from initial seed indicators such as victim payment addresses, deposit addresses, transactions, exchange exposure, infrastructure leads, or IP-linked activity through to full attribution and actionable recovery or disruption opportunities.\n\n - Trace ransomware-related funds across multiple blockchains, bridges, mixers, peel chains, and nested services, identifying controllers, counterparties, cash-out services, and recovery touchpoints.\n\n - Correlate on-chain activity with OSINT, threat intelligence, attribution partner data, and off-chain identity or infrastructure signals to build a complete picture of adversary behavior within the broader cybercrime ecosystem.\n\n - Own investigative workstreams from discovery through validation, escalation, and written production, including drafting intelligence products that are source-cited, auditable, and operationally useful.\n\n - Support TRM’s ransomware asset recovery mission by surfacing high-quality leads, identifying seizure or freeze opportunities, and helping partners move quickly before funds are off-ramped.\n\n - Drive analytical leadership across active ransomware investigations by prioritizing work, maintaining rigorous standards, and mentoring other analysts without formal people management responsibilities.\n\n - Partner closely with internal and external stakeholders, including investigators, threat intelligence teammates, product teams, and public-sector or private-sector partners, to ensure analytical outputs reflect real investigative tradecraft and support cross-functional operations.\n\n - Help strengthen TRM’s ransomware coverage by contributing new attribution, refining investigative methodologies, and improving repeatable workflows for lead generation and asset recovery support.\n\n - Support external briefings, customer or partner engagements, and capability-building sessions where ransomware tracing, attribution, and recovery tradecraft must be explained clearly and credibly.\n\n\nWHAT SUCCESS LOOKS LIKE:\n\n - You generate meaningful attribution, investigative leads, and recovery opportunities in ransomware cases where the answers are not obvious, and the financial trail is deliberately obscured.\n\n - You consistently produce finished intelligence that partners trust and use in operational, investigative, and strategic contexts.\n\n - Your work helps TRM and its partners move faster on high-priority ransomware activity without sacrificing rigor, auditability, or defensibility.\n\n - You improve team capability by mentoring peers, refining tradecraft, and strengthening repeatable workflows for ransomware investigations and asset recovery support.\n\n - You help make blockchain-enabled financial intelligence a differentiator in how TRM understands, attributes, and disrupts ransomware activity across the cybercrime ecosystem.\n\n\nWHAT WE’RE LOOKING FOR:\n\n - 5-8+ years of professional experience in blockchain intelligence, crypto investigations, cybercrime analysis, threat intelligence, financial crime investigations, or a comparable senior analytical role.\n\n - Blockchain tracing expertise — Deep hands-on experience tracing funds across multiple blockchains and through laundering or obfuscation techniques such as mixers, chain-hopping, bridges, peel chains, and layered cash-out behavior.\n\n - Extensive investigative tradecraft — Demonstrated ability to independently run complex investigations and synthesize findings into clear written intelligence products, including investigative assessments, lead packages, fund-flow analysis, and attribution reporting.\n\n - Ransomware domain expertise — including a deep understanding of the broader cybercrime ecosystem and the relationships among ransomware operators, affiliates, initial access brokers, malware developers, laundering networks, and cash-out services.\n\n - Excellent written and verbal communication — especially the ability to turn technically complex tracing findings into understandable, actionable intelligence for government and private-sector audiences.\n\n - Judgment and execution — Strong judgment, curiosity, and the ability to operate effectively in a fast-moving, high-stakes environment where timing matters and outputs must still stand up to scrutiny.\n\n - AI fluency — Experience leveraging AI tools and large language models (LLMs) to accelerate research, surface insights, and augment analytical workflows, with the ability to critically evaluate AI-generated outputs for accuracy and relevance.\n\n\nPREFERRED QUALIFICATIONS:\n\n - Experience in government, national security, law enforcement, incident response, or mature private-sector investigative or threat intelligence programs.\n\n - Familiarity with OSINT, cybercrime infrastructure research, and cross-domain analytical methods that combine blockchain activity with off-chain signals and adversary behavior.\n\n - Comfort with modern investigative tooling, including AI and structured data environments such as TRM, Maltego, Palantir, or similar platforms.\n\n - Experience conducting HUMINT collection and engaging threat actors via dark web forums and encrypted messaging platforms.\n\n - Experience mentoring peers, shaping analytical standards, or improving investigative workflows without formal people management.\n\n - Advanced practitioner-level knowledge of crypto forensics concepts such as manual demixing, smart contracts, bridges, Ethereum- and TRON-based investigations, and OSINT-based data extraction.\n\n - Recognized subject matter depth, broader organizational influence, and a track record of shaping methodology or high-priority investigative strategy beyond individual case execution.\n\n \n\n\nTEAM OPERATING RHYTHMS\n\n - Weekly team syncs to align targeting priorities and review disruption opportunities\n\n - Daily async standups via Slack on active work, returns, and target packages in flight\n\n - Primary time zone overlap: US Eastern / Central\n\n - All output documented in Notion and TRM’s investigative tools\n\n - Surge availability expected during time-sensitive disruption windows\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$100K – $160K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$100K - $160K","compensationTiers":[{"id":"da659d8e-6ec4-43b1-a645-d44923cd1815","tierSummary":"United States $140K – $160K • Offers Equity","title":"United States","additionalInformation":null,"components":[{"id":"56ef2d33-544a-4b72-99aa-d3c7cce8a4f5","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"86cd1114-f42e-42bc-a9bb-774bc9d1bc83","summary":"United States $140K – $160K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":160000}]},{"id":"9c896a1b-4901-4715-ab6b-fad8edc80baa","tierSummary":"United States $100K – $140K • Offers Equity","title":"United Kingdom","additionalInformation":null,"components":[{"id":"73194a78-31b8-4ea1-8875-4b2e9221964c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"115cf6a4-3d8e-409e-8840-71bb71247315","summary":"United States $100K – $140K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":140000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":100000,"maxValue":160000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"e5eff614-f469-4a08-a0fd-4976200f8c77","title":"Head of Cyber Missions","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-13T16:06:23.145+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/e5eff614-f469-4a08-a0fd-4976200f8c77","applyUrl":"https://jobs.ashbyhq.com/trm-labs/e5eff614-f469-4a08-a0fd-4976200f8c77/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As Head of Cyber Missions, you will build and lead TRM’s cyber mission practice from the ground up.
This is not a traditional software-sales, deal-desk, advisory, or professional-services role. You will identify consequential cyber problems, develop an independent, first-principles perspective on how to solve them, find the customers and leaders with the authority to act, and turn those opportunities into large, executable mission programs.
You will report directly to the CEO and help found TRM’s Mission Delivery organization.
You will focus on two mission areas, and you will own the outcomes in both.
Combating and disrupting cybercrime. You’ll help customers understand the highest-harm cyber threats facing their organization or jurisdiction, attribute the threat actors and enabling infrastructure behind them, translate intelligence into operational action, and enable takedowns, asset freezes, seizures, and other disruption, building lasting capability to reduce cyber-enabled harm.
Strengthening cyber resilience. You’ll design ambitious programs that measurably improve cyber resilience for national governments, state and local jurisdictions, critical-infrastructure sectors, and the private-sector organizations on the front lines. That might mean advising national leadership on country-wide resilience, or helping a single critical-infrastructure operator materially improve its posture.
Develop TRM’s cyber mission perspective. Identify the most consequential cybercrime and cyber-resilience challenges facing public- and private-sector leaders, form original first-principles views on how they should be solved, publish regular cyber thought leadership, and represent TRM credibly with operators, executives, policymakers, and industry leaders.
Source and qualify opportunities. Find the organizations facing high-priority cyber missions, build relationships with the buyers who have the authority, budget, and urgency to act, qualify the real opportunities, and hand formal commercial ownership to the right account executive. Priority buyers include national cyber-resilience agencies, critical-infrastructure CISOs and operators, and cyber units in federal and state law enforcement. Sales cycles commonly run 6 to 18 months.
Shape and scope mission programs. Work with customers to define the mission outcomes TRM can own, the final scope, and the delivery model, distinguishing what existing technology can deliver from what requires custom product, data, or AI, and making sure every commitment is operationally credible.
Build the commercial structure. Serve as a principal architect of the commercial approach across firm-fixed-price, time-and-materials, milestone, performance-based, and hybrid models, with a clear view of delivery risk, staffing assumptions, and scope boundaries.
Launch new engagements. When needed, serve as the interim leader who moves an engagement from “won” to “operating”: assemble the team, establish operating rhythms, define KPIs tied to mission outcomes, and install the permanent operational leader before transitioning to an executive steering role.
Build the practice. Turn each engagement into repeatable scoping, pricing, proposal, staffing, and launch models; recruit critical talent; influence TRM’s product, data, and AI roadmaps; and build enduring capabilities rather than one-off consulting projects.
10+ years of meaningful cyber experience, with the credibility to sit on a panel at a leading cybersecurity conference as a genuine expert who can decompose cyber mission problems from first principles, not just speak the vocabulary.
Demonstrated commercial ownership: you’ve personally sourced and scoped complex engagements of roughly $10M or more, and you can speak in detail to the outcome, the pricing and staffing assumptions, the risks, and the trade-offs you made.
A track record of translating an ambitious mission outcome into a real delivery plan: staffing profiles, technology and data requirements, operating processes, decision rights, KPIs, and a practical launch.
Founder-like behavior: you’ve repeatedly willed consequential things into existence, whether companies, products, practices, programs, or teams, and cut through institutional complexity to do what others thought unrealistic.
Both private- and public-sector fluency, including meaningful experience selling to or operating within the U.S. government. Familiarity with federal contracting is strongly preferred.
Enough technical fluency (deep engineering expertise not required) to understand TRM’s technology and data, match capabilities to customer needs, pressure-test proposed solutions, and collaborate closely with Product, Data, AI, and Engineering teams.
Exceptional executive communication: you can explain an offering in 20 seconds, differentiate it in two to three minutes, and write customer-facing materials and original thought leadership that build trust with operators and senior leaders alike.
Extremely low ego. You influence without authority, challenge senior leaders constructively, change your mind when the evidence changes, and care about the mission more than the credit.
AI fluency. AI is already a meaningful part of how you research, synthesize, and build (analyses, prototypes, proposals, customer materials), with strong human quality control over the output.
Lie awake thinking about how AI will change the balance of power between attackers and defenders, and what has to be rebuilt before adversaries can destroy societal trust at unprecedented speed and scale.
Feel a personal sense of urgency about protecting the systems that let communities live normal lives: hospitals, water systems, financial infrastructure, communications networks, and public institutions.
Already have strong opinions about where today’s approaches fall short against the hardest security problems.
Believe cyber missions can’t be solved by software, consulting, government, or the private sector acting alone, and are excited to combine AI, proprietary data, expert tradecraft, and public-private partnerships to achieve outcomes none of them could reach independently.
Don’t just read about emerging AI tools. You use them to build, investigate, synthesize, prototype, and test what’s newly possible, and you get impatient watching work done the slow way.
Are equally comfortable discussing national cyber policy with a senator, pressure-testing strategy with a CISO, and working alongside analysts on an intelligence package that could lead to a real-world disruption.
Want to be accountable for mission outcomes delivered, not tools sold or hours billed.
Are as energized by developing a first-principles strategy as you are by spending ten hours in a war room turning it into a proposal, staffing plan, operating cadence, and executable program.
Hear “that timeline is impossible” and, instead of arguing, quietly start building to show what’s possible.
Have built something consequential from zero: a company, product, practice, offering, team, or mission program.
Have owned a large, complex deal end to end, and years later can still recount the commercial trade-offs and assumptions you made.
Have spent parts of your career frustrated by bureaucracy or artificial constraints used as reasons important outcomes couldn’t be achieved, and you’re motivated to work with the change-makers across our institutions to bring new approaches to critical missions.
Would rather earn the respect of the operators behind the scenes than the applause of the audience from the stage.
Want your next chapter to be the most consequential work of your career.
You’ll help found TRM’s Mission Delivery organization, the team responsible for owning end-to-end cyber mission outcomes for customers rather than just shipping software. You’ll report directly to the CEO and work through a cross-functional matrix, pulling together intelligence analysts, data scientists, engineers, applied-AI specialists, lawyers, and former operators from across TRM to deliver each mission.
TRM is a distributed-first company. Washington, D.C. is strongly preferred for this role given the customer base, but it is not required. This is a high-autonomy role with very little bureaucracy, a direct line to the CEO, and real influence over TRM’s product, data, and AI roadmaps.
Direct, high-frequency partnership with the CEO on the most important missions
A disciplined operating cadence (clear owners, written communication, KPI tracking, and fast escalation) that you set and run without becoming the bottleneck
Roughly three to four weeks of travel per quarter, primarily domestic with meaningful international travel, for customer meetings, conferences, partner meetings, and TRM events
Surge intensity during major launches and time-sensitive opportunities, and a steadier practice-building cadence in between
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nABOUT THE ROLE\n\nAs Head of Cyber Missions, you will build and lead TRM’s cyber mission practice from the ground up.\n\nThis is not a traditional software-sales, deal-desk, advisory, or professional-services role. You will identify consequential cyber problems, develop an independent, first-principles perspective on how to solve them, find the customers and leaders with the authority to act, and turn those opportunities into large, executable mission programs.\n\nYou will report directly to the CEO and help found TRM’s Mission Delivery organization.\n\n\nTHE IMPACT YOU’LL HAVE\n\nYou will focus on two mission areas, and you will own the outcomes in both.\n\nCombating and disrupting cybercrime. You’ll help customers understand the highest-harm cyber threats facing their organization or jurisdiction, attribute the threat actors and enabling infrastructure behind them, translate intelligence into operational action, and enable takedowns, asset freezes, seizures, and other disruption, building lasting capability to reduce cyber-enabled harm.\n\nStrengthening cyber resilience. You’ll design ambitious programs that measurably improve cyber resilience for national governments, state and local jurisdictions, critical-infrastructure sectors, and the private-sector organizations on the front lines. That might mean advising national leadership on country-wide resilience, or helping a single critical-infrastructure operator materially improve its posture.\n\n\nWHAT YOU’LL DO\n\n - Develop TRM’s cyber mission perspective. Identify the most consequential cybercrime and cyber-resilience challenges facing public- and private-sector leaders, form original first-principles views on how they should be solved, publish regular cyber thought leadership, and represent TRM credibly with operators, executives, policymakers, and industry leaders.\n\n - Source and qualify opportunities. Find the organizations facing high-priority cyber missions, build relationships with the buyers who have the authority, budget, and urgency to act, qualify the real opportunities, and hand formal commercial ownership to the right account executive. Priority buyers include national cyber-resilience agencies, critical-infrastructure CISOs and operators, and cyber units in federal and state law enforcement. Sales cycles commonly run 6 to 18 months.\n\n - Shape and scope mission programs. Work with customers to define the mission outcomes TRM can own, the final scope, and the delivery model, distinguishing what existing technology can deliver from what requires custom product, data, or AI, and making sure every commitment is operationally credible.\n\n - Build the commercial structure. Serve as a principal architect of the commercial approach across firm-fixed-price, time-and-materials, milestone, performance-based, and hybrid models, with a clear view of delivery risk, staffing assumptions, and scope boundaries.\n\n - Launch new engagements. When needed, serve as the interim leader who moves an engagement from “won” to “operating”: assemble the team, establish operating rhythms, define KPIs tied to mission outcomes, and install the permanent operational leader before transitioning to an executive steering role.\n\n - Build the practice. Turn each engagement into repeatable scoping, pricing, proposal, staffing, and launch models; recruit critical talent; influence TRM’s product, data, and AI roadmaps; and build enduring capabilities rather than one-off consulting projects.\n\n\nWHAT WE’RE LOOKING FOR\n\n - 10+ years of meaningful cyber experience, with the credibility to sit on a panel at a leading cybersecurity conference as a genuine expert who can decompose cyber mission problems from first principles, not just speak the vocabulary.\n\n - Demonstrated commercial ownership: you’ve personally sourced and scoped complex engagements of roughly $10M or more, and you can speak in detail to the outcome, the pricing and staffing assumptions, the risks, and the trade-offs you made.\n\n - A track record of translating an ambitious mission outcome into a real delivery plan: staffing profiles, technology and data requirements, operating processes, decision rights, KPIs, and a practical launch.\n\n - Founder-like behavior: you’ve repeatedly willed consequential things into existence, whether companies, products, practices, programs, or teams, and cut through institutional complexity to do what others thought unrealistic.\n\n - Both private- and public-sector fluency, including meaningful experience selling to or operating within the U.S. government. Familiarity with federal contracting is strongly preferred.\n\n - Enough technical fluency (deep engineering expertise not required) to understand TRM’s technology and data, match capabilities to customer needs, pressure-test proposed solutions, and collaborate closely with Product, Data, AI, and Engineering teams.\n\n - Exceptional executive communication: you can explain an offering in 20 seconds, differentiate it in two to three minutes, and write customer-facing materials and original thought leadership that build trust with operators and senior leaders alike.\n\n - Extremely low ego. You influence without authority, challenge senior leaders constructively, change your mind when the evidence changes, and care about the mission more than the credit.\n\n - AI fluency. AI is already a meaningful part of how you research, synthesize, and build (analyses, prototypes, proposals, customer materials), with strong human quality control over the output.\n\n\nTHIS ROLE MAY BE A FIT IF YOU…\n\n - Lie awake thinking about how AI will change the balance of power between attackers and defenders, and what has to be rebuilt before adversaries can destroy societal trust at unprecedented speed and scale.\n\n - Feel a personal sense of urgency about protecting the systems that let communities live normal lives: hospitals, water systems, financial infrastructure, communications networks, and public institutions.\n\n - Already have strong opinions about where today’s approaches fall short against the hardest security problems.\n\n - Believe cyber missions can’t be solved by software, consulting, government, or the private sector acting alone, and are excited to combine AI, proprietary data, expert tradecraft, and public-private partnerships to achieve outcomes none of them could reach independently.\n\n - Don’t just read about emerging AI tools. You use them to build, investigate, synthesize, prototype, and test what’s newly possible, and you get impatient watching work done the slow way.\n\n - Are equally comfortable discussing national cyber policy with a senator, pressure-testing strategy with a CISO, and working alongside analysts on an intelligence package that could lead to a real-world disruption.\n\n - Want to be accountable for mission outcomes delivered, not tools sold or hours billed.\n\n - Are as energized by developing a first-principles strategy as you are by spending ten hours in a war room turning it into a proposal, staffing plan, operating cadence, and executable program.\n\n - Hear “that timeline is impossible” and, instead of arguing, quietly start building to show what’s possible.\n\n - Have built something consequential from zero: a company, product, practice, offering, team, or mission program.\n\n - Have owned a large, complex deal end to end, and years later can still recount the commercial trade-offs and assumptions you made.\n\n - Have spent parts of your career frustrated by bureaucracy or artificial constraints used as reasons important outcomes couldn’t be achieved, and you’re motivated to work with the change-makers across our institutions to bring new approaches to critical missions.\n\n - Would rather earn the respect of the operators behind the scenes than the applause of the audience from the stage.\n\n - Want your next chapter to be the most consequential work of your career.\n\n\nABOUT THE TEAM\n\nYou’ll help found TRM’s Mission Delivery organization, the team responsible for owning end-to-end cyber mission outcomes for customers rather than just shipping software. You’ll report directly to the CEO and work through a cross-functional matrix, pulling together intelligence analysts, data scientists, engineers, applied-AI specialists, lawyers, and former operators from across TRM to deliver each mission.\n\nTRM is a distributed-first company. Washington, D.C. is strongly preferred for this role given the customer base, but it is not required. This is a high-autonomy role with very little bureaucracy, a direct line to the CEO, and real influence over TRM’s product, data, and AI roadmaps.\n\n\nTEAM OPERATING RHYTHM\n\n - Direct, high-frequency partnership with the CEO on the most important missions\n\n - A disciplined operating cadence (clear owners, written communication, KPI tracking, and fast escalation) that you set and run without becoming the bottleneck\n\n - Roughly three to four weeks of travel per quarter, primarily domestic with meaningful international travel, for customer meetings, conferences, partner meetings, and TRM events\n\n - Surge intensity during major launches and time-sensitive opportunities, and a steadier practice-building cadence in between\n\n\n\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1eff4d33-7cf1-4682-a548-dcc4abd913f3","title":"Backend Engineer, Agent Tools","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-26T19:57:58.343+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/1eff4d33-7cf1-4682-a548-dcc4abd913f3","applyUrl":"https://jobs.ashbyhq.com/trm-labs/1eff4d33-7cf1-4682-a548-dcc4abd913f3/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
Team & position summary
We are looking for a Software Engineer, API Integrations to join TRM’s AI Engineering team, focused on building the third-party integrations and scalable integration platform that power our AI-native products. You will design and ship reliable connectors, APIs, services, and integration infrastructure that allow TRM’s AI systems to access external data sources safely, quickly, and at scale.
In this role, you will work closely with engineers, product managers, data teams, and internal users to turn integration needs into production-grade systems. You will help improve the speed, quality, and reliability of how TRM connects to external intelligence sources, ultimately supporting our mission to build a safer financial system for the world.
The impact you will have:
Design, build, and maintain third-party API integrations that power TRM’s Agentic products and workflows.
Develop scalable integration infrastructure, shared services, and internal tooling that make it faster and safer to add new data sources.
Build reliable APIs, backend services, and data pipelines that support high-volume, mission-critical product experiences.
Collaborate with product, engineering, data, and internal stakeholders to translate integration needs into clear technical roadmaps and measurable outcomes.
Improve the quality, observability, reliability, and maintainability of TRM’s integration platform as usage grows across the business.
What we’re looking for:
Experience designing and building scalable backend systems, APIs, web services, and production software.
Strong understanding of third-party API integration patterns, including authentication, rate limits, retries, error handling, data normalization, and monitoring.
Experience with storage systems such as relational databases, analytical databases, queues, caches, or event-driven architectures.
Ability to work through ambiguity, structure complex problems, and identify the highest-impact technical priorities.
Strong ownership mindset and comfort driving projects from vague requirements through production launch and iteration.
Ability to communicate complex technical ideas clearly to both technical and non-technical stakeholders.
Experience working collaboratively in a cross-functional environment with product, design, data, infrastructure, and customer-facing teams.
Experience with OSINT data sources a plus
Experience with AI Production Systems a plus
About the Team:
The AI Engineering team builds the systems, workflows, and infrastructure behind TRM’s AI-native products. This role sits on the team focused on third-party integrations and the scalable platform that enables TRM to connect to external data sources quickly, reliably, and securely.
The team operates on a weekly sprint schedule. Engineers are expected to lead projects as technical anchors and are given opportunities to grow ownership according to their level and goals.
We work closely with product, design, data platform, infrastructure, and customer-facing teams to deliver capabilities that directly impact customers and internal users.
The team’s culture is built on psychological safety, high ownership, trust, accountability, and a bias toward shipping useful systems quickly.
The team’s timezone is a mix of EST and PST, with at least 6 hours of overlap with PST, generally from 8 am to 2 pm PST.
On-call: We have an on-call rotation that is approximately one week long and occurs once every 4–6 weeks. On-call work includes responding to PagerDuty alerts that warrant immediate attention and triaging customer or internal support requests from designated Slack channels.
Learn about TRM Speed in this position:
The team is often tasked with delivering critical integration work on tight timelines. In one example, a project initially estimated to take two months was delivered in two weeks by ruthlessly prioritizing, bringing in the right implementation support, and partnering with product to descope the first milestone while preserving immediate customer value. The project was able to deliver value quickly in sales conversations while the team continued to iterate on future milestones.
Engineers at TRM are empowered to drive decision-making across product, design, and technical implementation. Rather than waiting days for alignment, engineers are expected to analyze tradeoffs, propose solutions, and move discussions toward clear decisions.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $180,000 - $210,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
TRM has a large group of internal power users who provide fast product feedback. When engineers identify a clear pain point from this group, they are empowered to ship targeted improvements directly to beta users without multiple layers of approval.
In this role, speed means building integrations that are useful quickly, then hardening them into scalable, observable, and reusable platform capabilities as usage grows.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTeam & position summary\n\nWe are looking for a Software Engineer, API Integrations to join TRM’s AI Engineering team, focused on building the third-party integrations and scalable integration platform that power our AI-native products. You will design and ship reliable connectors, APIs, services, and integration infrastructure that allow TRM’s AI systems to access external data sources safely, quickly, and at scale.\n\nIn this role, you will work closely with engineers, product managers, data teams, and internal users to turn integration needs into production-grade systems. You will help improve the speed, quality, and reliability of how TRM connects to external intelligence sources, ultimately supporting our mission to build a safer financial system for the world.\n\nThe impact you will have:\n\n - Design, build, and maintain third-party API integrations that power TRM’s Agentic products and workflows.\n\n - Develop scalable integration infrastructure, shared services, and internal tooling that make it faster and safer to add new data sources.\n\n - Build reliable APIs, backend services, and data pipelines that support high-volume, mission-critical product experiences.\n\n - Collaborate with product, engineering, data, and internal stakeholders to translate integration needs into clear technical roadmaps and measurable outcomes.\n\n - Improve the quality, observability, reliability, and maintainability of TRM’s integration platform as usage grows across the business.\n\nWhat we’re looking for:\n\n - Experience designing and building scalable backend systems, APIs, web services, and production software.\n\n - Strong understanding of third-party API integration patterns, including authentication, rate limits, retries, error handling, data normalization, and monitoring.\n\n - Experience with storage systems such as relational databases, analytical databases, queues, caches, or event-driven architectures.\n\n - Ability to work through ambiguity, structure complex problems, and identify the highest-impact technical priorities.\n\n - Strong ownership mindset and comfort driving projects from vague requirements through production launch and iteration.\n\n - Ability to communicate complex technical ideas clearly to both technical and non-technical stakeholders.\n\n - Experience working collaboratively in a cross-functional environment with product, design, data, infrastructure, and customer-facing teams.\n\n - Experience with OSINT data sources a plus\n\n - Experience with AI Production Systems a plus\n\nAbout the Team:\n\n - The AI Engineering team builds the systems, workflows, and infrastructure behind TRM’s AI-native products. This role sits on the team focused on third-party integrations and the scalable platform that enables TRM to connect to external data sources quickly, reliably, and securely.\n\n - The team operates on a weekly sprint schedule. Engineers are expected to lead projects as technical anchors and are given opportunities to grow ownership according to their level and goals.\n\n - We work closely with product, design, data platform, infrastructure, and customer-facing teams to deliver capabilities that directly impact customers and internal users.\n\n - The team’s culture is built on psychological safety, high ownership, trust, accountability, and a bias toward shipping useful systems quickly.\n\n - The team’s timezone is a mix of EST and PST, with at least 6 hours of overlap with PST, generally from 8 am to 2 pm PST.\n\n - On-call: We have an on-call rotation that is approximately one week long and occurs once every 4–6 weeks. On-call work includes responding to PagerDuty alerts that warrant immediate attention and triaging customer or internal support requests from designated Slack channels.\n\nLearn about TRM Speed in this position:\n\nThe team is often tasked with delivering critical integration work on tight timelines. In one example, a project initially estimated to take two months was delivered in two weeks by ruthlessly prioritizing, bringing in the right implementation support, and partnering with product to descope the first milestone while preserving immediate customer value. The project was able to deliver value quickly in sales conversations while the team continued to iterate on future milestones.\n\n - Engineers at TRM are empowered to drive decision-making across product, design, and technical implementation. Rather than waiting days for alignment, engineers are expected to analyze tradeoffs, propose solutions, and move discussions toward clear decisions.\n \n The following represents the expected range of compensation for this role:\n \n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n \n - The estimated base salary range for this role is $180,000 - $210,000.\n \n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n \n - Please note – we factor in the different costs for geographies outside the United States.\n\n - TRM has a large group of internal power users who provide fast product feedback. When engineers identify a clear pain point from this group, they are empowered to ship targeted improvements directly to beta users without multiple layers of approval.\n\n - In this role, speed means building integrations that are useful quickly, then hardening them into scalable, observable, and reusable platform capabilities as usage grows.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$180K – $210K","scrapeableCompensationSalarySummary":"$180K - $210K","compensationTiers":[{"id":"b6fd7665-1c71-43c5-aac2-1f61b55fc1a7","tierSummary":"$180K – $210K","title":null,"additionalInformation":null,"components":[{"id":"0e4e90dc-5474-4b8d-8f92-441c0871e5db","summary":"$180K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":210000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":210000}]}},{"id":"e597ea87-036f-41b8-9452-9a37d541f08f","title":"Business Development Executive, Financial Institutions (EMEA)","department":"Go-To-Market","team":"Sales Enablement","employmentType":"FullTime","location":"London, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-06T19:19:24.370+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/e597ea87-036f-41b8-9452-9a37d541f08f","applyUrl":"https://jobs.ashbyhq.com/trm-labs/e597ea87-036f-41b8-9452-9a37d541f08f/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
You will expand TRM’s strategic access across the EMEA financial institution ecosystem.
This is a senior individual contributor role, designed for someone who already has deep credibility and trusted relationships across banks, and financial institutions. You are not being hired to build a network from scratch. You are being hired to activate a network you have already earned.
This is not a traditional closing-quota sales role. Your mandate is to open senior-level conversations, multi-thread strategic accounts, create qualified enterprise opportunities, and help TRM become part of the most important digital asset, financial crime, and compliance conversations happening inside major financial institutions.
The Impact You Will Have
Open senior-level access at priority EMEA financial institutions by activating a network you have already built.
Build multi-threaded relationships across the stakeholders who shape digital asset strategy, financial crime programs, compliance priorities, investigations, risk, and innovation.
Help TRM earn a seat in the most important conversations happening inside strategic financial institutions
Identify and pursue high-value enterprise and partnership opportunities with banks and other financial institutions.
Represent TRM externally at conferences, executive forums, practitioner communities, and industry events, turning public presence and private conversations into qualified opportunities.
Partner closely with Sales, Product, Marketing, and Policy to turn strategic access into qualified customer opportunities, market insight, and long-term competitive advantage.
Turn market, technology, and regulatory shifts into an early-warning system for TRM, helping the company spot opportunities and risks before competitors do.
Close the loop between field signal and internal strategy by feeding customer insights, buying dynamics, objections, and market intelligence back into TRM’s product and GTM teams.
What We're Looking For
Deep, credible network across EMEA financial institutions, ideally from having been head of digital assets at a bank, or from operating at a crypto infrastructure firm
Comfortable being customer-facing and public-facing: conferences, panels, thought leadership
Track record of turning relationships into real pipeline, not just introductions
Already uses AI day-to-day for research, prospecting, and pipeline management, with a concrete workflow to point to
Hard Requirements
Based remotely within Europe
Willing to travel 30-40% for conferences and in-person account work
Direct experience with financial institutions or crypto-native infrastructure companies serving them in EMEA
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\n\nYou will expand TRM’s strategic access across the EMEA financial institution ecosystem.\n\nThis is a senior individual contributor role, designed for someone who already has deep credibility and trusted relationships across banks, and financial institutions. You are not being hired to build a network from scratch. You are being hired to activate a network you have already earned.\n\nThis is not a traditional closing-quota sales role. Your mandate is to open senior-level conversations, multi-thread strategic accounts, create qualified enterprise opportunities, and help TRM become part of the most important digital asset, financial crime, and compliance conversations happening inside major financial institutions.\n\nThe Impact You Will Have\n\n - Open senior-level access at priority EMEA financial institutions by activating a network you have already built.\n\n - Build multi-threaded relationships across the stakeholders who shape digital asset strategy, financial crime programs, compliance priorities, investigations, risk, and innovation.\n\n - Help TRM earn a seat in the most important conversations happening inside strategic financial institutions\n\n - Identify and pursue high-value enterprise and partnership opportunities with banks and other financial institutions.\n\n - Represent TRM externally at conferences, executive forums, practitioner communities, and industry events, turning public presence and private conversations into qualified opportunities.\n\n - Partner closely with Sales, Product, Marketing, and Policy to turn strategic access into qualified customer opportunities, market insight, and long-term competitive advantage.\n\n - Turn market, technology, and regulatory shifts into an early-warning system for TRM, helping the company spot opportunities and risks before competitors do.\n\n - Close the loop between field signal and internal strategy by feeding customer insights, buying dynamics, objections, and market intelligence back into TRM’s product and GTM teams.\n\nWhat We're Looking For\n\n - Deep, credible network across EMEA financial institutions, ideally from having been head of digital assets at a bank, or from operating at a crypto infrastructure firm\n\n - Comfortable being customer-facing and public-facing: conferences, panels, thought leadership\n\n - Track record of turning relationships into real pipeline, not just introductions\n\n - Already uses AI day-to-day for research, prospecting, and pipeline management, with a concrete workflow to point to\n\nHard Requirements\n\n - Based remotely within Europe\n\n - Willing to travel 30-40% for conferences and in-person account work\n\n - Direct experience with financial institutions or crypto-native infrastructure companies serving them in EMEA\n \n \n\n\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fab05093-5714-431a-9941-23b3589919fc","title":"Account Director, Private Sector (MEA & Turkey)","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"Dubai, United Arab Emirates","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-10T11:00:41.957+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"United Arab Emirates","addressCountry":"United Arab Emirates","addressLocality":"Dubai"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/fab05093-5714-431a-9941-23b3589919fc","applyUrl":"https://jobs.ashbyhq.com/trm-labs/fab05093-5714-431a-9941-23b3589919fc/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM helps financial institutions detect and stop illicit finance, and this role brings that mission to private sector clients including banks, payment providers, crypto natives and fintechs across MEAT. You will own the Private Sector business in a territory where TRM is building coverage, setting account strategy and strategic deals with compliance and risk leaders. What makes this seat unusual is a large greenfield territory plus the freedom to shape your own go-to-market with local partners and AI-assisted research.
The impact you will have:
Open new private sector accounts across the MEAT region. Working with internal and external stakeholders to build effective networks to deliver commercial execution of TRM’s services to leading private sector organisations across the region.
Win a mixture of high velocity and larger more strategic engagements, by turning AML and fraud pain points into a clear business case, with AI-drafted account plans and proposals that you sharpen with your own market judgment.
Own and define the model to build a 3x qualified pipeline each quarter through targeted campaigns, using AI-assisted segmentation and local-language messaging, and measure what converts.
Decide how TRM enters each market, choosing between direct selling, resellers, and regional partners, and back each choice with AI-assisted analysis of account data.
Grow strategic existing customers engagements through renewals, upsells, and new use cases.
Bring customer and regulatory insight back to Product and Marketing so the next release matches how banks in your region actually work.
What we’re looking for:
5+ years selling SaaS or data products into banks, payment firms, crypto or fintechs in MEAT, or 4+ years with deep AML and financial crime expertise, plus experience using AI tools to research and prioritize accounts.
A record of closing a mixture of quick deal cycle and strategic longer term, higher value engagements and meeting quota, with AI-supported forecasting and pipeline reviews.
Working knowledge of regional AML and sanctions frameworks and how compliance, risk, and procurement teams buy.
Hands-on use of AI for prospecting, account planning, and call preparation, with clear examples of time or revenue gained.
Experience building pipeline in a new territory, forming human lead networks and AI-assisted tools to test and measure what works.
Credible, clear communication with senior compliance and risk executives, in person and virtually, including AI-assisted preparation for each meeting.
Fluent English, other relevant languages including Arabic, Turkish, French a bonus
Based in Dubai and willingness to travel regularly across the region.
About the Team:
TRM’s EMEA Sales team gives each Account Director full ownership of a territory and the room to choose how to win it.
The team collaborates closely and supports one another through shared pipeline insight, deal reviews, and open sharing of what works.
The work is hard in a useful way: regulated buyers, several countries, long procurement cycles, and a product category that is still new to many banks.
You will work with RevOps, Marketing, Legal, Product, and Solutions Architecture, who move quickly to back your deals.
Learn about TRM Speed in this position:
Within your first 30 days, you rank every target bank and fintech in your territory and start outreach to the top tier, so pipeline grows before onboarding ends.
When a compliance leader asks for a demo late on a Friday, you and TRM’s Solutions team deliver it that day, turning a warm inquiry into a scheduled evaluation by Monday.
Within 90 days, you build qualified pipeline worth at least 3x your quota, backed by an account plan for every Tier 1 target.
Team Operating Rhythms:
Distributed, not distant: the team works across Gulf time, and occasional US calls on complex deals.
Slack is the center of day-to-day communication. @mention colleagues for timely responses.
Weekly 1:1 with your manager, a weekly team call, a weekly pipeline call, a weekly forecast call, and regular pod calls.
Company-wide all-hands and founder Q&A sessions keep everyone connected to the mission.
Required online and collaboration hours:
Schedule: Core hours overlapping Gulf Time, with flexibility for occasional US calls.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM helps financial institutions detect and stop illicit finance, and this role brings that mission to private sector clients including banks, payment providers, crypto natives and fintechs across MEAT. You will own the Private Sector business in a territory where TRM is building coverage, setting account strategy and strategic deals with compliance and risk leaders. What makes this seat unusual is a large greenfield territory plus the freedom to shape your own go-to-market with local partners and AI-assisted research.\n\nThe impact you will have:\n\n - Open new private sector accounts across the MEAT region. Working with internal and external stakeholders to build effective networks to deliver commercial execution of TRM’s services to leading private sector organisations across the region.\n\n - Win a mixture of high velocity and larger more strategic engagements, by turning AML and fraud pain points into a clear business case, with AI-drafted account plans and proposals that you sharpen with your own market judgment.\n\n - Own and define the model to build a 3x qualified pipeline each quarter through targeted campaigns, using AI-assisted segmentation and local-language messaging, and measure what converts.\n\n - Decide how TRM enters each market, choosing between direct selling, resellers, and regional partners, and back each choice with AI-assisted analysis of account data.\n\n - Grow strategic existing customers engagements through renewals, upsells, and new use cases.\n\n - Bring customer and regulatory insight back to Product and Marketing so the next release matches how banks in your region actually work.\n\nWhat we’re looking for:\n\n - 5+ years selling SaaS or data products into banks, payment firms, crypto or fintechs in MEAT, or 4+ years with deep AML and financial crime expertise, plus experience using AI tools to research and prioritize accounts.\n\n - A record of closing a mixture of quick deal cycle and strategic longer term, higher value engagements and meeting quota, with AI-supported forecasting and pipeline reviews.\n\n - Working knowledge of regional AML and sanctions frameworks and how compliance, risk, and procurement teams buy.\n\n - Hands-on use of AI for prospecting, account planning, and call preparation, with clear examples of time or revenue gained.\n\n - Experience building pipeline in a new territory, forming human lead networks and AI-assisted tools to test and measure what works.\n\n - Credible, clear communication with senior compliance and risk executives, in person and virtually, including AI-assisted preparation for each meeting.\n\n - Fluent English, other relevant languages including Arabic, Turkish, French a bonus\n\n - Based in Dubai and willingness to travel regularly across the region.\n\nAbout the Team:\n\n - TRM’s EMEA Sales team gives each Account Director full ownership of a territory and the room to choose how to win it.\n\n - The team collaborates closely and supports one another through shared pipeline insight, deal reviews, and open sharing of what works.\n\n - The work is hard in a useful way: regulated buyers, several countries, long procurement cycles, and a product category that is still new to many banks.\n\n - You will work with RevOps, Marketing, Legal, Product, and Solutions Architecture, who move quickly to back your deals.\n\nLearn about TRM Speed in this position:\n\n - Within your first 30 days, you rank every target bank and fintech in your territory and start outreach to the top tier, so pipeline grows before onboarding ends.\n\n - When a compliance leader asks for a demo late on a Friday, you and TRM’s Solutions team deliver it that day, turning a warm inquiry into a scheduled evaluation by Monday.\n\n - Within 90 days, you build qualified pipeline worth at least 3x your quota, backed by an account plan for every Tier 1 target.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: the team works across Gulf time, and occasional US calls on complex deals.\n\n - Slack is the center of day-to-day communication. @mention colleagues for timely responses.\n\n - Weekly 1:1 with your manager, a weekly team call, a weekly pipeline call, a weekly forecast call, and regular pod calls.\n\n - Company-wide all-hands and founder Q&A sessions keep everyone connected to the mission.\n\nRequired online and collaboration hours:\n\n - Schedule: Core hours overlapping Gulf Time, with flexibility for occasional US calls. \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"35c47911-2fdf-4c36-b5bd-5c037195017c","title":"Account Director, National Security","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"Washington D.C.","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T13:43:26.673+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington DC"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/35c47911-2fdf-4c36-b5bd-5c037195017c","applyUrl":"https://jobs.ashbyhq.com/trm-labs/35c47911-2fdf-4c36-b5bd-5c037195017c/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs is the intelligence platform for public safety and national security. Our AI-powered platform helps agencies trace illicit activity, map threat networks, and build cases-enabling investigators to disrupt the world’s most serious crimes at machine speed.
Our technology has supported efforts to disrupt fentanyl trafficking, trace terrorist financing, dismantle malware infrastructure alongside the FBI, and follow funds tied to one of the largest crypto seizures on record.
This is a role dedicated to owning our most strategic Intelligence Community relationships as a member of TRM’s US National Security team. You’ll build TRM’s presence, turning established relationships and deep mission expertise into a multi-year, multi-program partnership. You’ll own the account end to end, work directly with TRM’s founders and product leadership, and help shape mission-critical technology for national security customers.
This role requires US citizenship, an active TS/SCI with Full-Scope Polygraph on Day 1, and experience in this customer’s mission environment.
Own flagship accounts & BUILD at the highest level. Not one of twenty reps chasing the same logos. You’re one of the primary sellers for this account, shaping TRM’s footprint program by program.
Mission that’s viscerally real - Your work supports the people protecting national security every day.
Startup speed and founder access - Direct visibility with TRM’s leadership and product teams, and a real hand in the roadmap.
A career-defining ownership role with a path to leadership as the portfolio grows.
Competitive compensation and meaningful equity at a high-growth company.
The impact you will have:
Own the entire account relationship and mapping stakeholders from operational analysts through program leadership, understanding mission priorities, and positioning TRM as essential infrastructure for their workflows.
Lead all commercial activity: renewals, expansions into new programs, and net-new pipeline built around use cases where TRM meaningfully supports the mission.
Develop and maintain a 12-month rolling account plan, mapping pipeline to named programs, budget cycles, and contract vehicles - always maintaining 3x quota coverage.
Partner with Solutions Architecture on technical demonstrations and proof-of-concept engagements, translating operational requirements into compelling proposals.
Serve as the internal voice of the customer - bringing mission feedback to Product, Intel Products, and Compliance Advisory to shape TRM’s national security capabilities.
Navigate a complex procurement landscape - identifying contract vehicles, partnering with Legal and Deal Desk to structure compliant deals, and building pipeline well ahead of budget cycles.
Develop a roster of internal champions who advocate for TRM’s expansion across new programs and mission sets.
What we're looking for:
Active TS/SCI with Full-Scope Polygraph (FSP Poly) — required on Day 1; no exceptions. This position requires US Citizenship; candidates with dual citizenship are not eligible.
8+ years of enterprise SaaS/software sales into intelligence community or DoD agencies, OR 4+ years with deep demonstrated domain knowledge specific to the customers' mission environment
Pre-existing named relationships in the IC. You are known and trusted in this community
Demonstrated track record of closing six and seven-figure deals in classified government procurement environments, including experience with IDIQs, OTAs, GWACs, and government budget cycles
Farmer mentality: you find fulfillment in deepening long-term customer relationships, obsessing over mission alignment, and building the trust that leads to multi-year, multi-program partnerships
Strong consultative skills — you ask great discovery questions, listen actively, and build compelling narratives that tie TRM's capabilities to the customer's specific mission outcomes
Autonomous and owner-minded: you write your own proposals, build your own briefings, and do not rely on leadership to close deals
Excellent communication in both classified and unclassified settings: you can present complex blockchain intelligence concepts clearly to non-technical mission owners and to senior executives alike
About the Team:
TRM's National Security team operates with Focus, Accountability, Consistency, and Execution (F.A.C.E) — the same values we sell our customers on, we live internally
The team is highly collaborative: NatSec ADs share competitive intelligence, procurement learnings, and customer insights freely to strengthen everyone's accounts
Communication is Slack-first; @mentions are used liberally and responsiveness is expected during core EST business hours
Weekly 1:1s, bi-weekly team syncs, and monthly Pod meetings with the broader support organization (SA, Legal, Compliance Advisory, Intel Products)
The team predominantly operates in EST, with some PST overlap; most members are customer-facing from ~8 AM to 5 PM, with flexibility needed around customer mission rhythms and classified site requirements
Team Operating Rhythms:
Weekly 1:1 with hiring manager
Bi-weekly NatSec team sync
Weekly pipeline and deal review
Monthly forecast calls with NatSec leadership
Quarterly business reviews with strategic accounts
Learn about TRM Speed in this position:
Day-1 Relationship Leverage: You will use pre-existing personal relationships to book meetings with key program decision-makers within your first two weeks — not month two — giving TRM an immediate commercial advantage that no competitor without your network can match
Mission-Driven Pipeline Seeding: Within 60 days, you will identify at least one new TRM use case specific to the customers mission set and convert it into a qualified pipeline opportunity — turning your domain knowledge into direct ARR before you've completed full product ramp
Account Plan Precision: Within 30 days, you will deliver an account plan that maps every known program, stakeholder, and contract vehicle to a 12-month pipeline forecast — giving TRM leadership and Deal Desk the visibility needed to resource the account correctly from the start
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM Labs is the intelligence platform for public safety and national security. Our AI-powered platform helps agencies trace illicit activity, map threat networks, and build cases-enabling investigators to disrupt the world’s most serious crimes at machine speed.\n\nOur technology has supported efforts to disrupt fentanyl trafficking, trace terrorist financing, dismantle malware infrastructure alongside the FBI, and follow funds tied to one of the largest crypto seizures on record.\n\nThis is a role dedicated to owning our most strategic Intelligence Community relationships as a member of TRM’s US National Security team. You’ll build TRM’s presence, turning established relationships and deep mission expertise into a multi-year, multi-program partnership. You’ll own the account end to end, work directly with TRM’s founders and product leadership, and help shape mission-critical technology for national security customers.\n\nThis role requires US citizenship, an active TS/SCI with Full-Scope Polygraph on Day 1, and experience in this customer’s mission environment.\n\n\n\n\nWHY YOU’LL LOVE THIS ROLE\n\n - Own flagship accounts & BUILD at the highest level. Not one of twenty reps chasing the same logos. You’re one of the primary sellers for this account, shaping TRM’s footprint program by program.\n\n - Mission that’s viscerally real - Your work supports the people protecting national security every day.\n\n - Startup speed and founder access - Direct visibility with TRM’s leadership and product teams, and a real hand in the roadmap.\n\n - A career-defining ownership role with a path to leadership as the portfolio grows.\n\n - Competitive compensation and meaningful equity at a high-growth company.\n\nThe impact you will have:\n\n - Own the entire account relationship and mapping stakeholders from operational analysts through program leadership, understanding mission priorities, and positioning TRM as essential infrastructure for their workflows.\n\n - Lead all commercial activity: renewals, expansions into new programs, and net-new pipeline built around use cases where TRM meaningfully supports the mission.\n\n - Develop and maintain a 12-month rolling account plan, mapping pipeline to named programs, budget cycles, and contract vehicles - always maintaining 3x quota coverage.\n\n - Partner with Solutions Architecture on technical demonstrations and proof-of-concept engagements, translating operational requirements into compelling proposals.\n\n - Serve as the internal voice of the customer - bringing mission feedback to Product, Intel Products, and Compliance Advisory to shape TRM’s national security capabilities.\n\n - Navigate a complex procurement landscape - identifying contract vehicles, partnering with Legal and Deal Desk to structure compliant deals, and building pipeline well ahead of budget cycles.\n\n - Develop a roster of internal champions who advocate for TRM’s expansion across new programs and mission sets.\n\nWhat we're looking for:\n\n - Active TS/SCI with Full-Scope Polygraph (FSP Poly) — required on Day 1; no exceptions. This position requires US Citizenship; candidates with dual citizenship are not eligible.\n\n - 8+ years of enterprise SaaS/software sales into intelligence community or DoD agencies, OR 4+ years with deep demonstrated domain knowledge specific to the customers' mission environment\n\n - Pre-existing named relationships in the IC. You are known and trusted in this community\n\n - Demonstrated track record of closing six and seven-figure deals in classified government procurement environments, including experience with IDIQs, OTAs, GWACs, and government budget cycles\n\n - Farmer mentality: you find fulfillment in deepening long-term customer relationships, obsessing over mission alignment, and building the trust that leads to multi-year, multi-program partnerships\n\n - Strong consultative skills — you ask great discovery questions, listen actively, and build compelling narratives that tie TRM's capabilities to the customer's specific mission outcomes\n\n - Autonomous and owner-minded: you write your own proposals, build your own briefings, and do not rely on leadership to close deals\n\n - Excellent communication in both classified and unclassified settings: you can present complex blockchain intelligence concepts clearly to non-technical mission owners and to senior executives alike\n\nAbout the Team:\n\n - TRM's National Security team operates with Focus, Accountability, Consistency, and Execution (F.A.C.E) — the same values we sell our customers on, we live internally\n\n - The team is highly collaborative: NatSec ADs share competitive intelligence, procurement learnings, and customer insights freely to strengthen everyone's accounts\n\n - Communication is Slack-first; @mentions are used liberally and responsiveness is expected during core EST business hours\n\n - Weekly 1:1s, bi-weekly team syncs, and monthly Pod meetings with the broader support organization (SA, Legal, Compliance Advisory, Intel Products)\n\n - The team predominantly operates in EST, with some PST overlap; most members are customer-facing from ~8 AM to 5 PM, with flexibility needed around customer mission rhythms and classified site requirements\n\nTeam Operating Rhythms:\n\n - Weekly 1:1 with hiring manager\n\n - Bi-weekly NatSec team sync\n\n - Weekly pipeline and deal review\n\n - Monthly forecast calls with NatSec leadership\n\n - Quarterly business reviews with strategic accounts \n\nLearn about TRM Speed in this position:\n\n - Day-1 Relationship Leverage: You will use pre-existing personal relationships to book meetings with key program decision-makers within your first two weeks — not month two — giving TRM an immediate commercial advantage that no competitor without your network can match\n\n - Mission-Driven Pipeline Seeding: Within 60 days, you will identify at least one new TRM use case specific to the customers mission set and convert it into a qualified pipeline opportunity — turning your domain knowledge into direct ARR before you've completed full product ramp\n\n - Account Plan Precision: Within 30 days, you will deliver an account plan that maps every known program, stakeholder, and contract vehicle to a 12-month pipeline forecast — giving TRM leadership and Deal Desk the visibility needed to resource the account correctly from the start\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$293,334 – $343,334 • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$293,334 - $343,334","compensationTiers":[{"id":"07fe2b27-ee5a-4d06-b38b-61e7c837879a","tierSummary":"The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings (\"OTE\") range meaning that the range includes both the sales commissions target and annual base salary for this role. $293,334 – $343,334 • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"84e6b96b-e779-46e0-9d97-3e9d5aba1e7d","summary":"The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings (\"OTE\") range meaning that the range includes both the sales commissions target and annual base salary for this role. $293,334 – $343,334","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293334,"maxValue":343334},{"id":"33f1f336-0a57-49a2-9f16-b288599d456f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"14281153-4660-4cb6-a262-8645ddcdf0f3","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293334,"maxValue":343334},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"230550e5-e2ea-4949-af68-e572e5cf7069","title":"Senior Software Engineer, Data - SF","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"addressRegion":"California ","addressCountry":"United States","addressLocality":"San Fracisco "}}}],"publishedAt":"2026-09-11T19:13:15.430+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/230550e5-e2ea-4949-af68-e572e5cf7069","applyUrl":"https://jobs.ashbyhq.com/trm-labs/230550e5-e2ea-4949-af68-e572e5cf7069/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Data Product team collaborates with an experienced group of data scientists, engineers, and product managers to build highly scalable features that power TRM's products and services. As a Senior Software Engineer on the Data Product team, you will be responsible for designing and building mission-critical data services. These features analyze and provide insights into blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people..
The impact you’ll have here:
Build highly scalable features that integrate with dozens of blockchains.
Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.
Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.
Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.
You’ll work closely with product managers, data scientists, and customer-facing teams to deeply understand user needs and translate them into scalable data solutions.”
Our best engineers are also exceptional communicators. They write clear design docs, proactively share tradeoffs, and build alignment across disciplines.
Bonus: Experience with LLMs or AI-powered workflows (e.g., prompt engineering, internal tooling, semantic search).
What we’re looking for:
Bachelor's degree (or equivalent) in Computer Science or a related field.
A proven track record, with 5+ years of hands-on experience in architecting scalable API development, distributed system architecture, guiding projects from initial ideation through to successful production deployment.
Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.
Versatility that spans the entire spectrum of data engineering in one or more of the following areas:
In-depth experience with data stores such as BigQuery and Postgres.
You’ve owned 0–1 systems: building pipelines, data platforms, or ML/BI workflows from scratch—not just maintaining legacy.”
You simplify complexity. You’re skilled at writing and communicating technical decisions clearly to both technical and non-technical stakeholders.
You’re cost-conscious: you design for performance, scale, and efficiency.
You’ve mentored engineers or analysts and enjoy leveling up those around you
In-depth experience with data stores such as BigQuery and Postgres.
Proficiency in data pipeline and workflow orchestration tools like Airflow and DBT.
Expertise in data processing technologies and streaming workflows including Dataflow, Spark, Kafka, and Flink.
Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.
Proven ability in loading, querying, and transforming extensive datasets
About the Team:
Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync.
The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.
We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture.
We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do.
We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus.
Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer.
By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.
Learn about TRM Speed in this position:
The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.
The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.
The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only. The following represents the expected range of compensation for this role:The following represents the expected range of compensation for this role:
The estimated base salary range for this role is $190,000 - $220,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Data Product team collaborates with an experienced group of data scientists, engineers, and product managers to build highly scalable features that power TRM's products and services. As a Senior Software Engineer on the Data Product team, you will be responsible for designing and building mission-critical data services. These features analyze and provide insights into blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people..\n\nThe impact you’ll have here:\n\n - Build highly scalable features that integrate with dozens of blockchains.\n\n - Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.\n\n - Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.\n\n - Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.\n\n - You’ll work closely with product managers, data scientists, and customer-facing teams to deeply understand user needs and translate them into scalable data solutions.”\n\n - Our best engineers are also exceptional communicators. They write clear design docs, proactively share tradeoffs, and build alignment across disciplines.\n\n - Bonus: Experience with LLMs or AI-powered workflows (e.g., prompt engineering, internal tooling, semantic search).\n\nWhat we’re looking for:\n\n - Bachelor's degree (or equivalent) in Computer Science or a related field.\n\n - A proven track record, with 5+ years of hands-on experience in architecting scalable API development, distributed system architecture, guiding projects from initial ideation through to successful production deployment.\n\n - Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.\n\n - Versatility that spans the entire spectrum of data engineering in one or more of the following areas:\n \n - In-depth experience with data stores such as BigQuery and Postgres.\n \n - You’ve owned 0–1 systems: building pipelines, data platforms, or ML/BI workflows from scratch—not just maintaining legacy.”\n \n - You simplify complexity. You’re skilled at writing and communicating technical decisions clearly to both technical and non-technical stakeholders.\n \n - You’re cost-conscious: you design for performance, scale, and efficiency.\n \n - You’ve mentored engineers or analysts and enjoy leveling up those around you\n \n - In-depth experience with data stores such as BigQuery and Postgres.\n \n - Proficiency in data pipeline and workflow orchestration tools like Airflow and DBT.\n \n - Expertise in data processing technologies and streaming workflows including Dataflow, Spark, Kafka, and Flink.\n \n - Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.\n \n - Proven ability in loading, querying, and transforming extensive datasets\n\nAbout the Team:\n\n - Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync.\n\n - The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.\n\n - We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture.\n\n - We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do.\n\n - We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus.\n\n - Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer.\n\n - By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.\n\nLearn about TRM Speed in this position:\n\n - The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.\n\n - The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.\n\n - The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\nIndividual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only. The following represents the expected range of compensation for this role:The following represents the expected range of compensation for this role:\n\n - The estimated base salary range for this role is $190,000 - $220,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8c0ea2a6-e423-4898-9e7b-810719030013","title":"Engineering Manager, Data Platform","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"San Francisco, California","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T21:58:44.650+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California ","addressCountry":"United States","addressLocality":"San Fracisco "}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/8c0ea2a6-e423-4898-9e7b-810719030013","applyUrl":"https://jobs.ashbyhq.com/trm-labs/8c0ea2a6-e423-4898-9e7b-810719030013/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Data Platform team collaborates with an experienced group of data scientists, engineers, and product managers to build highly available and scalable data infrastructure for TRM's products and services. As an Engineering Manager, you will guide your team toward executing mission-critical systems and data services that analyze blockchain transaction activity at petabyte scale. Your contributions will play a pivotal role in building a safer financial system for billions of people.
The impact you'll have here:
• Lead and nurture a team of high-impact engineers, offering guidance in both technical and cultural aspects.
• Provide regular coaching and technical mentorship to your immediate team, while contributing to the broader engineering organization's growth.
• Assume direct responsibility for ensuring the quality and timely delivery of the team's work, while overseeing the availability and performance of critical services.
• Drive projects aligned with well-defined goals and measurable outcomes, accountable to key performance indicators (KPIs).
• Foster best practices in design and usability, creating scalable solutions while emphasizing documentation and knowledge sharing.
• Resolve operational escalations and collaborate with cross-functional teams to address production incidents through resolution.
• Collaborate closely with management and product teams to plan, estimate, and prioritize roadmap objectives, while identifying opportunities and mitigating risks.
• Contribute to the creation of highly reliable data services that seamlessly integrate with numerous blockchains.
• Engineer and optimize ETL pipelines that handle real-time transformation and processing of petabytes of structured and unstructured data.
• Architect data models to ensure efficient storage and retrieval, maintaining sub-second latency for querying blockchain data.
• Oversee the deployment and monitoring of large-scale database clusters, focusing on performance and high availability.
• Collaborate cross-functionally with data scientists, backend engineers, and product managers to design, implement, and refine new data models supporting TRM's products.
What we're looking for:
• 5+ years managing engineers, including a team of roughly 8–15, with scope that has grown over time (more surface area, more people, or more complex systems than when you started).
• Technical depth you still use. You read design docs closely, ask the question that changes the approach, and can unblock an engineer on the hard part. You don't need to be writing production code daily to stay credible.
• A point of view on leadership. You've thought about how you build teams and how you want engineers to work, and you can articulate it. If you've shared it publicly (writing, talks, open source, community), even better.
• You disagree well. You've made the case against a roadmap, a design, or your own leadership, brought evidence, and come out of it still in partnership.
• Influence beyond your own team. You've delivered work that depended on teams you don't manage (a migration, a shared SLA, a platform dependency) by bringing people along rather than escalating.
• Team building as core work. You've hired engineers you're proud of, grown people into senior and lead roles, and treated the quality of the team as part of the product.
• Communication that creates momentum. You can frame where a team is heading in a way that makes strong engineers want to build it with you.
• A Bachelor's degree (or equivalent) in Computer Science or a related field.
• A proven track record with 5+ years of experience conceiving and implementing distributed systems from ideation through production.
• Proficiency in Python, along with strong SQL or SparkSQL experience.
• Versatility across the full data engineering stack, including:
• Data stores such as ClickHouse, Elasticsearch, Postgres, Redis, and Neo4j.
• Data pipeline and workflow orchestration tools such as Airflow, DBT, Luigi, Azkaban, and Storm.
• Data processing technologies and streaming workflows, including Spark, Kafka, and Flink.
• Infrastructure deployment and monitoring in public cloud environments using Docker, Terraform, Kubernetes, and Datadog.
• Demonstrated ability to load, query, and transform large-scale, complex datasets.
The following represents the estimated range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $230,000 - $260,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Data Platform team collaborates with an experienced group of data scientists, engineers, and product managers to build highly available and scalable data infrastructure for TRM's products and services. As an Engineering Manager, you will guide your team toward executing mission-critical systems and data services that analyze blockchain transaction activity at petabyte scale. Your contributions will play a pivotal role in building a safer financial system for billions of people.\n\nThe impact you'll have here:\n\n• Lead and nurture a team of high-impact engineers, offering guidance in both technical and cultural aspects.\n\n• Provide regular coaching and technical mentorship to your immediate team, while contributing to the broader engineering organization's growth.\n\n• Assume direct responsibility for ensuring the quality and timely delivery of the team's work, while overseeing the availability and performance of critical services.\n\n• Drive projects aligned with well-defined goals and measurable outcomes, accountable to key performance indicators (KPIs).\n\n• Foster best practices in design and usability, creating scalable solutions while emphasizing documentation and knowledge sharing.\n\n• Resolve operational escalations and collaborate with cross-functional teams to address production incidents through resolution.\n\n• Collaborate closely with management and product teams to plan, estimate, and prioritize roadmap objectives, while identifying opportunities and mitigating risks.\n\n• Contribute to the creation of highly reliable data services that seamlessly integrate with numerous blockchains.\n\n• Engineer and optimize ETL pipelines that handle real-time transformation and processing of petabytes of structured and unstructured data.\n\n• Architect data models to ensure efficient storage and retrieval, maintaining sub-second latency for querying blockchain data.\n\n• Oversee the deployment and monitoring of large-scale database clusters, focusing on performance and high availability.\n\n• Collaborate cross-functionally with data scientists, backend engineers, and product managers to design, implement, and refine new data models supporting TRM's products.\n\nWhat we're looking for:\n\n• 5+ years managing engineers, including a team of roughly 8–15, with scope that has grown over time (more surface area, more people, or more complex systems than when you started).\n\n• Technical depth you still use. You read design docs closely, ask the question that changes the approach, and can unblock an engineer on the hard part. You don't need to be writing production code daily to stay credible.\n\n• A point of view on leadership. You've thought about how you build teams and how you want engineers to work, and you can articulate it. If you've shared it publicly (writing, talks, open source, community), even better.\n\n• You disagree well. You've made the case against a roadmap, a design, or your own leadership, brought evidence, and come out of it still in partnership.\n\n• Influence beyond your own team. You've delivered work that depended on teams you don't manage (a migration, a shared SLA, a platform dependency) by bringing people along rather than escalating.\n\n• Team building as core work. You've hired engineers you're proud of, grown people into senior and lead roles, and treated the quality of the team as part of the product.\n\n• Communication that creates momentum. You can frame where a team is heading in a way that makes strong engineers want to build it with you.\n\n• A Bachelor's degree (or equivalent) in Computer Science or a related field.\n\n• A proven track record with 5+ years of experience conceiving and implementing distributed systems from ideation through production.\n\n• Proficiency in Python, along with strong SQL or SparkSQL experience.\n\n• Versatility across the full data engineering stack, including:\n\n • Data stores such as ClickHouse, Elasticsearch, Postgres, Redis, and Neo4j.\n\n • Data pipeline and workflow orchestration tools such as Airflow, DBT, Luigi, Azkaban, and Storm.\n\n • Data processing technologies and streaming workflows, including Spark, Kafka, and Flink.\n\n • Infrastructure deployment and monitoring in public cloud environments using Docker, Terraform, Kubernetes, and Datadog.\n\n• Demonstrated ability to load, query, and transform large-scale, complex datasets.\n\n\nThe following represents the estimated range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only\n\n - The estimated base salary range for this role is $230,000 - $260,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States. \n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0cb635c7-de7b-4770-bcda-b3320a23df9f","title":"Deployment Strategist, Eastern Europe ","department":"Go-To-Market","team":"Customer Success","employmentType":"FullTime","location":"EMEA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-28T16:57:53.746+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"EMEA","addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/0cb635c7-de7b-4770-bcda-b3320a23df9f","applyUrl":"https://jobs.ashbyhq.com/trm-labs/0cb635c7-de7b-4770-bcda-b3320a23df9f/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
At TRM Labs, our Deployment Strategy team is on the front lines of customer experience – bridging product expertise with exceptional customer support. The team ensures our customers receive timely, accurate, and high-quality assistance at every step. You will work daily with leading financial institutions and crypto exchanges, — providing value through expert guidance, responsive support, and trusted partnership.
As a Deployment Strategist (Eastern Europe), you will play a critical role in helping TRM customers realise the full value of our platform. You will partner with crypto businesses to trace illicit funds, operationalise scalable compliance programs, and disrupt financial crime across the crypto ecosystem. You will manage a portfolio of strategic accounts, driving adoption of TRM’s tools, and ensuring customers achieve measurable, long-term impact.
The Impact You Will Have
Act as a trusted advisor, enabling and crypto businesses to maximise the effectiveness of our platform within their investigative, supervisory, risk, and compliance functions.
Confidently explain complex technical and investigative concepts, supporting customer teams in interpreting blockchain data, building cases, and conducting financial crime investigations.
Build and deliver product demonstrations tailored to investigators, analysts, compliance officers, supervisors, and risk teams across the private sectors, showing how TRM can be used in real scenarios to uncover networks, follow the money, and disrupt financial crime.
Conduct structured training sessions to ensure TRM is embedded into customers’ day-to-day investigative and compliance programs.
Serve as the “Voice of the Customer” by channeling customer feedback to product and engineering teams to influence product direction.
Monitor customer engagement and usage trends, identifying risks and opportunities to drive measurable outcomes.
Proactively identify early signals of churn risk and implement effective mitigation strategies.
Establish a consistent engagement cadence with customer stakeholders to understand institutional priorities, regulatory obligations, and emerging risks, proactively addressing challenges before they escalate.
What We’re Looking For
5+ years of professional experience, ideally within crypto businesses, or financial institutions — preferably in compliance, investigative, or customer-facing functions.
High proficiency in English is required. Polish language skills are desirable.
Hands-on experience with virtual currencies and blockchain analytics, ideally within a compliance or investigative context; strong appetite to deepen expertise in these areas is essential.
Proven ability to structure complex problems, prioritize critical issues, and deliver actionable solutions.
Exceptional attention to detail and rigor, particularly in regulatory and investigative contexts.
Ability to distill and communicate complex technical and investigative concepts to diverse stakeholders, from compliance officers to senior executives.
Comfort operating in fast-paced, dynamic environments where regulatory expectations and priorities evolve quickly.
Strong collaboration skills and ability to influence outcomes in cross-functional settings
Willingness and ability to travel occasionally for in-person meetings, trainings, or events.
About the Team
Our globally distributed Customer Success team collaborates across time zones. This team operates primarily on EMEA time, with occasional later calls to cover US East/West Coast stakeholders on complex opportunities.
We work asynchronously by default, with strong documentation and transparent Slack communication.
We support customers from onboarding through deep investigations, and our Deployment Strategists are the frontline champions of TRM’s value.
This role is an opportunity to scale impactful customer interactions and help shape how we deliver rapid, high-quality support at TRM Labs.
Learn About TRM Speed in This Role
Real-Time Client Response: You’ll triage and resolve customer questions during time-sensitive events such as sanctions updates or critical investigations.
Expedited Trace Validation: You’ll coordinate with internal teams to validate traces and gather intelligence within hours, ensuring accuracy and speed.
Continuous Global Coverage: You’ll contribute to TRM’s 24-hour global support model, ensuring customers always have timely, high-quality assistance no matter their region.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\n\nAt TRM Labs, our Deployment Strategy team is on the front lines of customer experience – bridging product expertise with exceptional customer support. The team ensures our customers receive timely, accurate, and high-quality assistance at every step. You will work daily with leading financial institutions and crypto exchanges, — providing value through expert guidance, responsive support, and trusted partnership.\n\nAs a Deployment Strategist (Eastern Europe), you will play a critical role in helping TRM customers realise the full value of our platform. You will partner with crypto businesses to trace illicit funds, operationalise scalable compliance programs, and disrupt financial crime across the crypto ecosystem. You will manage a portfolio of strategic accounts, driving adoption of TRM’s tools, and ensuring customers achieve measurable, long-term impact.\n\n\n\nThe Impact You Will Have\n\n - Act as a trusted advisor, enabling and crypto businesses to maximise the effectiveness of our platform within their investigative, supervisory, risk, and compliance functions.\n\n - Confidently explain complex technical and investigative concepts, supporting customer teams in interpreting blockchain data, building cases, and conducting financial crime investigations.\n\n - Build and deliver product demonstrations tailored to investigators, analysts, compliance officers, supervisors, and risk teams across the private sectors, showing how TRM can be used in real scenarios to uncover networks, follow the money, and disrupt financial crime.\n\n - Conduct structured training sessions to ensure TRM is embedded into customers’ day-to-day investigative and compliance programs.\n\n - Serve as the “Voice of the Customer” by channeling customer feedback to product and engineering teams to influence product direction.\n\n - Monitor customer engagement and usage trends, identifying risks and opportunities to drive measurable outcomes.\n\n - Proactively identify early signals of churn risk and implement effective mitigation strategies.\n\n - Establish a consistent engagement cadence with customer stakeholders to understand institutional priorities, regulatory obligations, and emerging risks, proactively addressing challenges before they escalate.\n\nWhat We’re Looking For\n\n - 5+ years of professional experience, ideally within crypto businesses, or financial institutions — preferably in compliance, investigative, or customer-facing functions.\n\n - High proficiency in English is required. Polish language skills are desirable.\n\n - Hands-on experience with virtual currencies and blockchain analytics, ideally within a compliance or investigative context; strong appetite to deepen expertise in these areas is essential.\n\n - Proven ability to structure complex problems, prioritize critical issues, and deliver actionable solutions.\n\n - Exceptional attention to detail and rigor, particularly in regulatory and investigative contexts.\n\n - Ability to distill and communicate complex technical and investigative concepts to diverse stakeholders, from compliance officers to senior executives.\n\n - Comfort operating in fast-paced, dynamic environments where regulatory expectations and priorities evolve quickly.\n\n - Strong collaboration skills and ability to influence outcomes in cross-functional settings\n\n - Willingness and ability to travel occasionally for in-person meetings, trainings, or events.\n\nAbout the Team\n\n - Our globally distributed Customer Success team collaborates across time zones. This team operates primarily on EMEA time, with occasional later calls to cover US East/West Coast stakeholders on complex opportunities.\n\n - We work asynchronously by default, with strong documentation and transparent Slack communication.\n\n - We support customers from onboarding through deep investigations, and our Deployment Strategists are the frontline champions of TRM’s value.\n\n - This role is an opportunity to scale impactful customer interactions and help shape how we deliver rapid, high-quality support at TRM Labs.\n\nLearn About TRM Speed in This Role\n\n - Real-Time Client Response: You’ll triage and resolve customer questions during time-sensitive events such as sanctions updates or critical investigations.\n\n - Expedited Trace Validation: You’ll coordinate with internal teams to validate traces and gather intelligence within hours, ensuring accuracy and speed.\n\n - Continuous Global Coverage: You’ll contribute to TRM’s 24-hour global support model, ensuring customers always have timely, high-quality assistance no matter their region.\n \n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5baf7bf3-0da2-4929-82fe-cc8f2b2a8ee1","title":"Strategic Finance Lead, GTM","department":"G&A","team":"FP&A","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T15:10:00.249+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/5baf7bf3-0da2-4929-82fe-cc8f2b2a8ee1","applyUrl":"https://jobs.ashbyhq.com/trm-labs/5baf7bf3-0da2-4929-82fe-cc8f2b2a8ee1/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Strategic Finance Lead, GTM, you will play a critical role in shaping TRM’s financial trajectory by driving rigorous planning, analysis, and reporting with a primary focus on supporting GTM strategy and execution. Reporting to the Head of Strategic Finance, you’ll partner closely with Sales, Marketing, Revenue Operations, and Customer Success to deliver insights that help TRM scale efficiently and strategically. You’ll lead core FP&A rhythms — including forecasting, reporting, and long-range planning — while building dynamic models and crafting clear, compelling narratives for executives, the board, and investors. This role is a strong fit for an analytically rigorous, detail-oriented finance athlete who thrives in a fast-paced environment and enjoys solving complex problems collaboratively.
Strategic Finance at TRM is still early — you will shape not just the business, but also the team and culture as we build a world-class function. This role is an exceptional launch pad for an ambitious finance professional seeking outsized impact, close mentorship, and accelerated growth.
The impact you will have:
Lead monthly and quarterly forecasting and reporting rhythms, with deep ownership of GTM forecasts (bookings, ARR, pipeline, and headcount), partnering closely with the Head of Strategic Finance
Own budget-vs-actuals updates for GTM functions, identifying variances across sales capacity, marketing spend, and customer acquisition metrics
Develop board-ready materials and compelling financial narratives related to growth performance, efficiency, and ROI for executive reviews and company all-hands meetings
Support comprehensive top-down and bottom-up financial planning for 2026 and beyond, including sales capacity modeling, quota planning, and growth scenarios
Build models and templates to inform GTM investment decisions, including hiring, target setting, and marketing mix
Drive strategic projects — including pricing and packaging, sales compensation economics, vendor optimization, ROI analysis, and more
Assist with investor reporting and fundraising, articulating TRM’s GTM strategy, unit economics, and path to efficient scale, with a path toward increasing ownership and responsibility
What we’re looking for:
4–7 years of experience across investment banking, investing, consulting, or finance at a high-growth tech company
Experience supporting revenue-driving or customer-facing teams (Sales, Marketing, RevOps, or CS) strongly preferred
Expert-level Excel and Google Sheets modeling skills
Clarity and polish in writing and presentations
Experience with planning cycles (monthly, quarterly, annual)
Comfort with working independently and proactively driving outcomes
Degree in Finance, Accounting, Economics, or Business Administration preferred; MBA a plus
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a Strategic Finance Lead, GTM, you will play a critical role in shaping TRM’s financial trajectory by driving rigorous planning, analysis, and reporting with a primary focus on supporting GTM strategy and execution. Reporting to the Head of Strategic Finance, you’ll partner closely with Sales, Marketing, Revenue Operations, and Customer Success to deliver insights that help TRM scale efficiently and strategically. You’ll lead core FP&A rhythms — including forecasting, reporting, and long-range planning — while building dynamic models and crafting clear, compelling narratives for executives, the board, and investors. This role is a strong fit for an analytically rigorous, detail-oriented finance athlete who thrives in a fast-paced environment and enjoys solving complex problems collaboratively.\n\nStrategic Finance at TRM is still early — you will shape not just the business, but also the team and culture as we build a world-class function. This role is an exceptional launch pad for an ambitious finance professional seeking outsized impact, close mentorship, and accelerated growth.\n\nThe impact you will have:\n\n - Lead monthly and quarterly forecasting and reporting rhythms, with deep ownership of GTM forecasts (bookings, ARR, pipeline, and headcount), partnering closely with the Head of Strategic Finance\n\n - Own budget-vs-actuals updates for GTM functions, identifying variances across sales capacity, marketing spend, and customer acquisition metrics\n\n - Develop board-ready materials and compelling financial narratives related to growth performance, efficiency, and ROI for executive reviews and company all-hands meetings\n\n - Support comprehensive top-down and bottom-up financial planning for 2026 and beyond, including sales capacity modeling, quota planning, and growth scenarios\n\n - Build models and templates to inform GTM investment decisions, including hiring, target setting, and marketing mix\n\n - Drive strategic projects — including pricing and packaging, sales compensation economics, vendor optimization, ROI analysis, and more\n\n - Assist with investor reporting and fundraising, articulating TRM’s GTM strategy, unit economics, and path to efficient scale, with a path toward increasing ownership and responsibility\n\nWhat we’re looking for:\n\n - 4–7 years of experience across investment banking, investing, consulting, or finance at a high-growth tech company\n\n - Experience supporting revenue-driving or customer-facing teams (Sales, Marketing, RevOps, or CS) strongly preferred\n\n - Expert-level Excel and Google Sheets modeling skills\n\n - Clarity and polish in writing and presentations\n\n - Experience with planning cycles (monthly, quarterly, annual)\n\n - Comfort with working independently and proactively driving outcomes\n\n - Degree in Finance, Accounting, Economics, or Business Administration preferred; MBA a plus\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"45e886bf-748d-41cb-9748-258440d12b61","title":"Senior Data Engineer - AI Platform","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"North America","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-12T19:36:49.026+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/45e886bf-748d-41cb-9748-258440d12b61","applyUrl":"https://jobs.ashbyhq.com/trm-labs/45e886bf-748d-41cb-9748-258440d12b61/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.
The impact you will have:
You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.
You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.
You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.
You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.
What we’re looking for:
U.S. citizenship is required for this role due to government cloud data access requirements.
Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.
Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.
Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.
About the Team:
The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.
We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.
Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.
We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.
Team Operating Rhythms:
Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.
Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.
Sprint-based planning cycles with clear ownership assigned per workstream.
Retro after any production incident to capture learnings and adjust runbooks.
Learn about TRM Speed in this position:
A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.
With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.
Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.\n\nThe impact you will have:\n\n - You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.\n\n - You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.\n\n - You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.\n\n - You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.\n\nWhat we’re looking for:\n\n - U.S. citizenship is required for this role due to government cloud data access requirements.\n\n - Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.\n\n - Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.\n\n - Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.\n\nAbout the Team:\n\n - The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.\n\n - We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.\n\n - Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.\n\n - We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.\n\nTeam Operating Rhythms:\n\n - Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.\n\n - Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.\n\n - Sprint-based planning cycles with clear ownership assigned per workstream.\n\n - Retro after any production incident to capture learnings and adjust runbooks.\n\nLearn about TRM Speed in this position:\n\n - A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.\n\n - With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.\n\n - Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"74fc12c1-be22-496e-812d-1316276c91e8","title":"Staff Data Engineer - AI Platform","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"North America","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-12T19:37:31.055+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/74fc12c1-be22-496e-812d-1316276c91e8","applyUrl":"https://jobs.ashbyhq.com/trm-labs/74fc12c1-be22-496e-812d-1316276c91e8/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.
The impact you will have:
You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.
You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.
You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.
You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.
What we’re looking for:
U.S. citizenship is required for this role due to government cloud data access requirements.
Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.
Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.
Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.
About the Team:
The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.
We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.
Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.
We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.
Team Operating Rhythms:
Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.
Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.
Sprint-based planning cycles with clear ownership assigned per workstream.
Retro after any production incident to capture learnings and adjust runbooks.
Learn about TRM Speed in this position:
A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.
With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.
Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.\n\nThe impact you will have:\n\n - You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.\n\n - You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.\n\n - You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.\n\n - You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.\n\nWhat we’re looking for:\n\n - U.S. citizenship is required for this role due to government cloud data access requirements.\n\n - Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.\n\n - Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.\n\n - Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.\n\nAbout the Team:\n\n - The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.\n\n - We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.\n\n - Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.\n\n - We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.\n\nTeam Operating Rhythms:\n\n - Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.\n\n - Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.\n\n - Sprint-based planning cycles with clear ownership assigned per workstream.\n\n - Retro after any production incident to capture learnings and adjust runbooks.\n\nLearn about TRM Speed in this position:\n\n - A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.\n\n - With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.\n\n - Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2a784630-702d-4b49-a033-5cbd0d9c8a94","title":"Data Platform Engineer - AI Platform","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"North America","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-12T21:54:38.085+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/2a784630-702d-4b49-a033-5cbd0d9c8a94","applyUrl":"https://jobs.ashbyhq.com/trm-labs/2a784630-702d-4b49-a033-5cbd0d9c8a94/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.
The impact you will have:
You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.
You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.
You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.
You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.
What we’re looking for:
U.S. citizenship is required for this role due to government cloud data access requirements.
Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.
Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.
Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.
About the Team:
The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.
We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.
Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.
We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.
Team Operating Rhythms:
Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.
Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.
Sprint-based planning cycles with clear ownership assigned per workstream.
Retro after any production incident to capture learnings and adjust runbooks.
Learn about TRM Speed in this position:
A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.
With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.
Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.\n\nThe impact you will have:\n\n - You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.\n\n - You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.\n\n - You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.\n\n - You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.\n\nWhat we’re looking for:\n\n - U.S. citizenship is required for this role due to government cloud data access requirements.\n\n - Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.\n\n - Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.\n\n - Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.\n\nAbout the Team:\n\n - The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.\n\n - We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.\n\n - Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.\n\n - We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.\n\nTeam Operating Rhythms:\n\n - Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.\n\n - Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.\n\n - Sprint-based planning cycles with clear ownership assigned per workstream.\n\n - Retro after any production incident to capture learnings and adjust runbooks.\n\nLearn about TRM Speed in this position:\n\n - A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.\n\n - With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.\n\n - Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"cf1c3e90-d709-4a64-825f-7c0f0768965a","title":"Senior Data Platform Engineer - AI Platform","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"North America","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-12T21:55:20.868+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/cf1c3e90-d709-4a64-825f-7c0f0768965a","applyUrl":"https://jobs.ashbyhq.com/trm-labs/cf1c3e90-d709-4a64-825f-7c0f0768965a/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.
The impact you will have:
You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.
You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.
You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.
You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.
What we’re looking for:
U.S. citizenship is required for this role due to government cloud data access requirements.
Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.
Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.
Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.
About the Team:
The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.
We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.
Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.
We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.
Team Operating Rhythms:
Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.
Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.
Sprint-based planning cycles with clear ownership assigned per workstream.
Retro after any production incident to capture learnings and adjust runbooks.
Learn about TRM Speed in this position:
A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.
With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.
Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.\n\nThe impact you will have:\n\n - You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.\n\n - You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.\n\n - You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.\n\n - You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.\n\nWhat we’re looking for:\n\n - U.S. citizenship is required for this role due to government cloud data access requirements.\n\n - Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.\n\n - Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.\n\n - Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.\n\nAbout the Team:\n\n - The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.\n\n - We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.\n\n - Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.\n\n - We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.\n\nTeam Operating Rhythms:\n\n - Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.\n\n - Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.\n\n - Sprint-based planning cycles with clear ownership assigned per workstream.\n\n - Retro after any production incident to capture learnings and adjust runbooks.\n\nLearn about TRM Speed in this position:\n\n - A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.\n\n - With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.\n\n - Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a1ed36fb-8be9-40a9-8452-5641996130c3","title":"Staff Data Platform Engineer - AI Platform","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"North America","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-12T21:55:48.922+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/a1ed36fb-8be9-40a9-8452-5641996130c3","applyUrl":"https://jobs.ashbyhq.com/trm-labs/a1ed36fb-8be9-40a9-8452-5641996130c3/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.
The impact you will have:
You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.
You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.
You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.
You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.
What we’re looking for:
U.S. citizenship is required for this role due to government cloud data access requirements.
Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.
Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.
Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.
About the Team:
The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.
We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.
Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.
We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.
Team Operating Rhythms:
Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.
Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.
Sprint-based planning cycles with clear ownership assigned per workstream.
Retro after any production incident to capture learnings and adjust runbooks.
Learn about TRM Speed in this position:
A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.
With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.
Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.\n\nThe impact you will have:\n\n - You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.\n\n - You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.\n\n - You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.\n\n - You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.\n\nWhat we’re looking for:\n\n - U.S. citizenship is required for this role due to government cloud data access requirements.\n\n - Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.\n\n - Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.\n\n - Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.\n\nAbout the Team:\n\n - The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.\n\n - We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.\n\n - Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.\n\n - We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.\n\nTeam Operating Rhythms:\n\n - Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.\n\n - Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.\n\n - Sprint-based planning cycles with clear ownership assigned per workstream.\n\n - Retro after any production incident to capture learnings and adjust runbooks.\n\nLearn about TRM Speed in this position:\n\n - A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.\n\n - With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.\n\n - Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"85d748d0-5377-486f-9209-c811704dbdaa","title":"Software Engineer, Data Infrastructure - AI Platform","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"North America","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-12T21:58:46.749+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/85d748d0-5377-486f-9209-c811704dbdaa","applyUrl":"https://jobs.ashbyhq.com/trm-labs/85d748d0-5377-486f-9209-c811704dbdaa/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.
The impact you will have:
You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.
You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.
You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.
You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.
What we’re looking for:
U.S. citizenship is required for this role due to government cloud data access requirements.
Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.
Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.
Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.
About the Team:
The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.
We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.
Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.
We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.
Team Operating Rhythms:
Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.
Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.
Sprint-based planning cycles with clear ownership assigned per workstream.
Retro after any production incident to capture learnings and adjust runbooks.
Learn about TRM Speed in this position:
A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.
With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.
Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.\n\nThe impact you will have:\n\n - You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.\n\n - You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.\n\n - You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.\n\n - You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.\n\nWhat we’re looking for:\n\n - U.S. citizenship is required for this role due to government cloud data access requirements.\n\n - Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.\n\n - Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.\n\n - Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.\n\nAbout the Team:\n\n - The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.\n\n - We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.\n\n - Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.\n\n - We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.\n\nTeam Operating Rhythms:\n\n - Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.\n\n - Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.\n\n - Sprint-based planning cycles with clear ownership assigned per workstream.\n\n - Retro after any production incident to capture learnings and adjust runbooks.\n\nLearn about TRM Speed in this position:\n\n - A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.\n\n - With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.\n\n - Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"75699d68-f602-46f3-b51e-4ccc283a727d","title":"Senior Software Engineer, Data Infrastructure - AI Platform","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"North America","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-12T21:59:31.149+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/75699d68-f602-46f3-b51e-4ccc283a727d","applyUrl":"https://jobs.ashbyhq.com/trm-labs/75699d68-f602-46f3-b51e-4ccc283a727d/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.
The impact you will have:
You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.
You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.
You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.
You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.
What we’re looking for:
U.S. citizenship is required for this role due to government cloud data access requirements.
Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.
Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.
Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.
About the Team:
The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.
We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.
Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.
We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.
Team Operating Rhythms:
Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.
Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.
Sprint-based planning cycles with clear ownership assigned per workstream.
Retro after any production incident to capture learnings and adjust runbooks.
Learn about TRM Speed in this position:
A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.
With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.
Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.\n\nThe impact you will have:\n\n - You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.\n\n - You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.\n\n - You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.\n\n - You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.\n\nWhat we’re looking for:\n\n - U.S. citizenship is required for this role due to government cloud data access requirements.\n\n - Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.\n\n - Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.\n\n - Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.\n\nAbout the Team:\n\n - The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.\n\n - We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.\n\n - Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.\n\n - We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.\n\nTeam Operating Rhythms:\n\n - Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.\n\n - Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.\n\n - Sprint-based planning cycles with clear ownership assigned per workstream.\n\n - Retro after any production incident to capture learnings and adjust runbooks.\n\nLearn about TRM Speed in this position:\n\n - A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.\n\n - With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.\n\n - Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e8a7a3d5-938f-4d2b-b9d3-86765d8d1dd2","title":"Solutions Architect, Public Sector","department":"Go-To-Market","team":"Solutions Architecture","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-22T00:01:51.995+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/e8a7a3d5-938f-4d2b-b9d3-86765d8d1dd2","applyUrl":"https://jobs.ashbyhq.com/trm-labs/e8a7a3d5-938f-4d2b-b9d3-86765d8d1dd2/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
Team & Job Summary:
As a Solutions Architect, Public Sector at TRM Labs, you own the technical relationship with our US federal and national-security customers — from the first discovery call through live deployment. You will propose business processes and technical architectures, demonstrate and customize the TRM platform, integrate TRM APIs into mission workflows, and support customers in succeeding with our solutions. Your success is measured both by the outcomes customers achieve on the platform and by the expertise you feed back into the Solutions Engineering team.
The impact you will have:
Own and deliver end-to-end TRM solutions, from understanding complex customer requirements to designing advanced business processes, customizing the platform, integrating TRM APIs, and conducting testing and training for maximum customer impact.
Act as the go-to technical consultant during discovery calls with key customers and prospects, documenting intricate technical requirements and guiding solution design.
Present TRM's APIs and architecture, providing detailed guidance on implementation, timelines, and potential challenges, while ensuring alignment with the customer's strategic goals.
Develop and maintain high-quality resources for customer integrations — API documentation, reference architectures, and implementation guides — so onboarding gets faster for every customer after this one.
Cultivate strong relationships with technical stakeholders, providing expert-level support throughout the integration process and troubleshooting issues as they arise.
Stay current with TRM's evolving product features and technical dependencies to keep customer needs and the product roadmap aligned, advocating for enhancements when necessary.
What we’re looking for:
Professional experience in pre- and post-sales roles, such as Solutions Architect, Sales Engineer, Solutions Engineer, or Customer Success Engineer.
US Citizenship is required for this position (no dual citizenship), driven by our US federal customer base.
Exceptional customer-facing skills, with the ability to empathize with both technical and non-technical audiences and demonstrate how complex solutions meet their business goals.
Proven experience collaborating with engineering and product teams to customize API-based SaaS products at scale, including implementation, testing, and launch.
Comfortable scripting in one or more languages to build PoCs for customers or prototype APIs (e.g. Python, JavaScript, TypeScript).
Strong problem-solving skills, with the ability to prioritize and manage multiple complex tasks independently while maintaining attention to detail.
High initiative and a proactive approach to identifying opportunities for improvement, both in technical solutions and in team processes.
Bonus: previous experience in AI development is highly preferred.
About the Team:
Solutions Architecture at TRM is a globally distributed, fully remote team that thrives on asynchronous communication and collaboration through Slack channels and detailed documentation.
As a globally distributed team, members may observe different timezones — most of the team overlaps between 8:00am and 5:00pm ET for meetings and collaboration.
We are on the front lines of TRM: experts in our craft, focused on providing support, driving value, and building meaningful relationships with our customers as trusted advisors.
What we learn in the field goes back into the product — this team is a primary source of customer insight for engineering and product.
Team Operating Rhythms:
Weekly Customer Syncs
Bi-weekly health syncs
Associated POD calls with the account team
Regular direct engagement with customers
Required online and collaboration hours:
Schedule: core overlap 8:00am–5:00pm ET
On-Call Responsibilities:
Schedule: No formal on-call rotation. Occasional off-hours availability during live mission operations.
Frequency: Ad hoc — no pager and no 24/7 obligation.
Onsite Requirements:
Schedule: Remote-first, US-based
Learn about TRM Speed in this position:
Timely documentation: You will deliver integration documents within 1–2 days by prioritizing tasks, reusing existing content, and focusing strictly on the document's goal.
Immediate contingency solutions: You will resolve urgent customer issues by quickly assessing the situation and providing immediate alternatives — like manually exporting critical data if a fix takes longer.
Fast proof of concept: You will put a working scripted PoC in front of a customer within days of understanding the requirement, rather than waiting on an engineering cycle.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTeam & Job Summary:\n\nAs a Solutions Architect, Public Sector at TRM Labs, you own the technical relationship with our US federal and national-security customers — from the first discovery call through live deployment. You will propose business processes and technical architectures, demonstrate and customize the TRM platform, integrate TRM APIs into mission workflows, and support customers in succeeding with our solutions. Your success is measured both by the outcomes customers achieve on the platform and by the expertise you feed back into the Solutions Engineering team.\n\nThe impact you will have:\n\n - Own and deliver end-to-end TRM solutions, from understanding complex customer requirements to designing advanced business processes, customizing the platform, integrating TRM APIs, and conducting testing and training for maximum customer impact.\n\n - Act as the go-to technical consultant during discovery calls with key customers and prospects, documenting intricate technical requirements and guiding solution design.\n\n - Present TRM's APIs and architecture, providing detailed guidance on implementation, timelines, and potential challenges, while ensuring alignment with the customer's strategic goals.\n\n - Develop and maintain high-quality resources for customer integrations — API documentation, reference architectures, and implementation guides — so onboarding gets faster for every customer after this one.\n\n - Cultivate strong relationships with technical stakeholders, providing expert-level support throughout the integration process and troubleshooting issues as they arise.\n\n - Stay current with TRM's evolving product features and technical dependencies to keep customer needs and the product roadmap aligned, advocating for enhancements when necessary.\n\nWhat we’re looking for:\n\n - Professional experience in pre- and post-sales roles, such as Solutions Architect, Sales Engineer, Solutions Engineer, or Customer Success Engineer.\n\n - US Citizenship is required for this position (no dual citizenship), driven by our US federal customer base.\n\n - Exceptional customer-facing skills, with the ability to empathize with both technical and non-technical audiences and demonstrate how complex solutions meet their business goals.\n\n - Proven experience collaborating with engineering and product teams to customize API-based SaaS products at scale, including implementation, testing, and launch.\n\n - Comfortable scripting in one or more languages to build PoCs for customers or prototype APIs (e.g. Python, JavaScript, TypeScript).\n\n - Strong problem-solving skills, with the ability to prioritize and manage multiple complex tasks independently while maintaining attention to detail.\n\n - High initiative and a proactive approach to identifying opportunities for improvement, both in technical solutions and in team processes.\n\n - Bonus: previous experience in AI development is highly preferred.\n\nAbout the Team:\n\n - Solutions Architecture at TRM is a globally distributed, fully remote team that thrives on asynchronous communication and collaboration through Slack channels and detailed documentation.\n\n - As a globally distributed team, members may observe different timezones — most of the team overlaps between 8:00am and 5:00pm ET for meetings and collaboration.\n\n - We are on the front lines of TRM: experts in our craft, focused on providing support, driving value, and building meaningful relationships with our customers as trusted advisors.\n\n - What we learn in the field goes back into the product — this team is a primary source of customer insight for engineering and product.\n\nTeam Operating Rhythms:\n\n - Weekly Customer Syncs\n\n - Bi-weekly health syncs\n\n - Associated POD calls with the account team\n\n - Regular direct engagement with customers\n\nRequired online and collaboration hours:\n\n - Schedule: core overlap 8:00am–5:00pm ET\n\nOn-Call Responsibilities:\n\n - Schedule: No formal on-call rotation. Occasional off-hours availability during live mission operations.\n\n - Frequency: Ad hoc — no pager and no 24/7 obligation.\n\nOnsite Requirements:\n\n - Schedule: Remote-first, US-based\n\nLearn about TRM Speed in this position:\n\n - Timely documentation: You will deliver integration documents within 1–2 days by prioritizing tasks, reusing existing content, and focusing strictly on the document's goal.\n\n - Immediate contingency solutions: You will resolve urgent customer issues by quickly assessing the situation and providing immediate alternatives — like manually exporting critical data if a fix takes longer.\n\n - Fast proof of concept: You will put a working scripted PoC in front of a customer within days of understanding the requirement, rather than waiting on an engineering cycle.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b6ced85a-a8e1-4da7-b065-188edb77ca9e","title":"Marketing Technology Engineer","department":"Go-To-Market","team":"Demand Generation","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Toronto, Canada","address":{"postalAddress":{"addressCountry":"Canada"}}},{"location":"South America","address":{"postalAddress":{"addressCountry":"Brazil"}}},{"location":"London, United Kingdom","address":{"postalAddress":{"addressCountry":"United Kingdom"}}}],"publishedAt":"2026-08-25T20:52:05.987+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/b6ced85a-a8e1-4da7-b065-188edb77ca9e","applyUrl":"https://jobs.ashbyhq.com/trm-labs/b6ced85a-a8e1-4da7-b065-188edb77ca9e/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
Marketing Operations owns the systems the marketing organization runs on: the MarTech stack, the data that describes our funnel, and increasingly the AI agents that do the work. The Marketing Technology Engineer owns the automation and AI layer of that stack — building the agents and automations that remove manual work from the team, and making sure they keep running and keep producing output we can trust. This is a technical role inside a marketing function, and the marketing half is not optional.
The impact you'll have here:
Own the operating layer for marketing's agent fleet end to end — provisioning, output verification, monitoring, alerting, and incident response. Nothing counts as shipped until it has run for real and its output has been checked.
Design and build agentic processes, skills, and automations that remove manual work from the team, and decide — with marketing judgment — which are worth building at all.
Instrument what we build so usage, output, and value are visible to leadership, and so agents improve from feedback rather than staying frozen at launch.
Consolidate how core marketing concepts are defined across tools and agents — territory, lead scoring stages, MQL and MQA, pipeline stages, targets — so automations and dashboards cannot quietly disagree, including across two product lines.
Own the MarTech stack — configuration, administration, and integration — and build in a way the campaign execution team can extend without engineering support for routine work.
What we're looking for:
Prior marketing or marketing operations experience — required, not preferred. You already understand funnel and attribution logic, lead scoring, send-cadence and deliverability norms, and list hygiene and consent rules. This role has no downstream reviewer for marketing correctness.
You have personally operated something unattended. A pipeline, integration, or agent that ran on its own, broke without telling you, and taught you to verify output rather than trust a green status. Scale matters less than the scar tissue.
A track record of building production automation inside a GTM function — Clay, Zapier, Workato, n8n, or similar — where what you built was depended on by other people and you were the one who owned it.
Evidence you have moved from no-code stitching into code and repository practice: version control, code review, CI, testing, and deploying into a shared repo rather than a personal account.
Technical baseline: working proficiency in SQL and Python, solid REST API fundamentals, familiarity with secrets management for credentials and API keys, enough data-warehouse fluency (for example BigQuery) to query and reason about data models, and hands-on administration of HubSpot and Salesforce.
Nice to have:
Direct experience with Claude, or with n8n.
Experience building multi-step enrichment waterfalls in Clay or similar that others depend on.
Exposure to observability or data-quality practices — monitoring, alerting, freshness and anomaly checks — in any prior role.
Experience supporting more than one product line, where the same metric has to be correct in two motions at once.
About the Team:
Marketing Operations is a distributed, not distant team that owns the systems the marketing organization runs on.
The work is intellectually difficult because the same metric has to stay correct across two product lines and multiple tools and agents at once.
Ownership is high: this role makes consequential marketing decisions without a downstream reviewer.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $150,000–$190,000 USD.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nMarketing Operations owns the systems the marketing organization runs on: the MarTech stack, the data that describes our funnel, and increasingly the AI agents that do the work. The Marketing Technology Engineer owns the automation and AI layer of that stack — building the agents and automations that remove manual work from the team, and making sure they keep running and keep producing output we can trust. This is a technical role inside a marketing function, and the marketing half is not optional.\n\nThe impact you'll have here:\n\n - Own the operating layer for marketing's agent fleet end to end — provisioning, output verification, monitoring, alerting, and incident response. Nothing counts as shipped until it has run for real and its output has been checked.\n\n - Design and build agentic processes, skills, and automations that remove manual work from the team, and decide — with marketing judgment — which are worth building at all.\n\n - Instrument what we build so usage, output, and value are visible to leadership, and so agents improve from feedback rather than staying frozen at launch.\n\n - Consolidate how core marketing concepts are defined across tools and agents — territory, lead scoring stages, MQL and MQA, pipeline stages, targets — so automations and dashboards cannot quietly disagree, including across two product lines.\n\n - Own the MarTech stack — configuration, administration, and integration — and build in a way the campaign execution team can extend without engineering support for routine work.\n\nWhat we're looking for:\n\n - Prior marketing or marketing operations experience — required, not preferred. You already understand funnel and attribution logic, lead scoring, send-cadence and deliverability norms, and list hygiene and consent rules. This role has no downstream reviewer for marketing correctness.\n\n - You have personally operated something unattended. A pipeline, integration, or agent that ran on its own, broke without telling you, and taught you to verify output rather than trust a green status. Scale matters less than the scar tissue.\n\n - A track record of building production automation inside a GTM function — Clay, Zapier, Workato, n8n, or similar — where what you built was depended on by other people and you were the one who owned it.\n\n - Evidence you have moved from no-code stitching into code and repository practice: version control, code review, CI, testing, and deploying into a shared repo rather than a personal account.\n\n - Technical baseline: working proficiency in SQL and Python, solid REST API fundamentals, familiarity with secrets management for credentials and API keys, enough data-warehouse fluency (for example BigQuery) to query and reason about data models, and hands-on administration of HubSpot and Salesforce.\n\nNice to have:\n\n - Direct experience with Claude, or with n8n.\n\n - Experience building multi-step enrichment waterfalls in Clay or similar that others depend on.\n\n - Exposure to observability or data-quality practices — monitoring, alerting, freshness and anomaly checks — in any prior role.\n\n - Experience supporting more than one product line, where the same metric has to be correct in two motions at once.\n\nAbout the Team:\n\n - Marketing Operations is a distributed, not distant team that owns the systems the marketing organization runs on.\n\n - The work is intellectually difficult because the same metric has to stay correct across two product lines and multiple tools and agents at once.\n\n - Ownership is high: this role makes consequential marketing decisions without a downstream reviewer.\n\n\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $150,000–$190,000 USD.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d37df443-8e99-40ef-97c6-781b635473cf","title":"Deployment Strategist, Private Sector","department":"Go-To-Market","team":"Customer Success","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Toronto, Canada","address":{"postalAddress":{"addressCountry":"Canada"}}}],"publishedAt":"2026-08-31T05:44:52.016+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/d37df443-8e99-40ef-97c6-781b635473cf","applyUrl":"https://jobs.ashbyhq.com/trm-labs/d37df443-8e99-40ef-97c6-781b635473cf/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
At TRM Labs, our Deployment Strategy team sits on the front lines of customer success, turning blockchain intelligence into measurable outcomes for the crypto businesses, financial institutions, and fintechs that rely on TRM. As a Deployment Strategist for the North America private sector, you will own a portfolio of strategic commercial accounts, validate what success means for each customer, and drive adoption, retention, and expansion as their trusted advisor. What makes this role unique at TRM is the blend of senior IC autonomy, direct access to the economic buyers shaping crypto compliance programs, and the mandate to build the private-sector playbooks the rest of the team will run.
The impact you will have:
Own the success of TRM's most strategic North America private-sector accounts, using AI (e.g., Claude) to turn customer calls and account data into 30/60/90-day success plans you validate against a named OSM and Economic Buyer.
Protect and grow private-sector revenue: defend GRR by getting ahead of churn, and surface and validate expansion opportunities as CSQLs with Account Directors to grow NRR.
Cut QBR and executive-briefing prep from days to hours by using AI to draft briefs, decks, and follow-ups that you refine with your own judgment.
Catch risk and opportunity early by using AI to triage customer-health and usage signals across your book daily.
Make the whole team faster by building reusable AI prompts, templates, and workflows that other Deployment Strategists adopt.
Serve as the Voice of the Customer, using AI to synthesize feedback from calls and tickets into structured input that shapes the Product and Engineering roadmap.
What we’re looking for:
5+ years in crypto businesses, financial institutions, or fintechs (compliance, investigative, or customer-facing functions), with a habit of using AI tools to work faster.
Hands-on financial crime, AML, sanctions, or investigations experience, and comfort applying AI to accelerate research and case work.
A track record of owning senior stakeholder relationships and driving retention and expansion, supported by AI-assisted account planning and reporting.
Fluency using AI tools (e.g., Claude) to accelerate research, drafting, and analysis, with sound judgment on when to trust vs verify output.
Ability to build reusable AI-assisted workflows and templates that scale beyond yourself.
Clear communication that distills complex technical and investigative concepts for audiences from analysts to senior executives.
About the Team:
TRM's Customer Success org is globally distributed and works async-first, thriving on Slack and thorough documentation, with weekly customer syncs, bi-weekly health syncs, and regular pod calls.
The North America Deployment Strategy pod owns the private-sector book (crypto businesses, financial institutions, and fintechs) and operates as trusted advisors, not a ticket queue.
The work is intellectually demanding: you engage compliance and investigations leaders as a peer, reason about real financial crime, and translate it into product value.
The team sets a high bar on AI fluency, expecting every DS to use AI as a force multiplier and to share what works.
Team Operating Rhythms:
Distributed, not distant: async-first collaboration with core overlap for North America hours.
Weekly customer syncs and bi-weekly customer-health syncs.
Regular pod calls and customer QBRs.
Slack and written documentation are the primary communication tools.
Required online and collaboration hours:
Schedule: Core overlap during North America business hours; HM to confirm exact hours at intake.
On-Call Responsibilities:
Schedule: Occasional off-hours monitoring for P0/P1 customer issues (not a formal on-call rotation).
Frequency: Light and shared across the team; HM to confirm exact cadence at intake. Regional compliance: United States is clear to proceed; if hired in Canada, confirm provincial on-call rules via Deel before posting.
Travel Requirements:
Schedule: Occasional.
Frequency: For in-person customer meetings, trainings, QBRs, or events across North America; HM to confirm expected cadence at intake.
Onsite Requirements:
Schedule: None specified; this role is remote and distributed.
Frequency: N/A.
Learn about TRM Speed in this position:
Within your first week with an existing customer, you capture their internal success metrics (OSMs) and draft a 30/60/90-day success plan to achieve them, using AI to turn the call into a first draft.
Within the same day a customer reports a bug, you coordinate across Product and Engineering to get answers and a fix, and close the loop with the customer.
Within the same day you spot an expansion signal on a call, you validate it against CSQL criteria and log the CSQL with the Account Director.
The following represents the estimated range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $110,000-$156,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAt TRM Labs, our Deployment Strategy team sits on the front lines of customer success, turning blockchain intelligence into measurable outcomes for the crypto businesses, financial institutions, and fintechs that rely on TRM. As a Deployment Strategist for the North America private sector, you will own a portfolio of strategic commercial accounts, validate what success means for each customer, and drive adoption, retention, and expansion as their trusted advisor. What makes this role unique at TRM is the blend of senior IC autonomy, direct access to the economic buyers shaping crypto compliance programs, and the mandate to build the private-sector playbooks the rest of the team will run.\n\nThe impact you will have:\n\n - Own the success of TRM's most strategic North America private-sector accounts, using AI (e.g., Claude) to turn customer calls and account data into 30/60/90-day success plans you validate against a named OSM and Economic Buyer.\n\n - Protect and grow private-sector revenue: defend GRR by getting ahead of churn, and surface and validate expansion opportunities as CSQLs with Account Directors to grow NRR.\n\n - Cut QBR and executive-briefing prep from days to hours by using AI to draft briefs, decks, and follow-ups that you refine with your own judgment.\n\n - Catch risk and opportunity early by using AI to triage customer-health and usage signals across your book daily.\n\n - Make the whole team faster by building reusable AI prompts, templates, and workflows that other Deployment Strategists adopt.\n\n - Serve as the Voice of the Customer, using AI to synthesize feedback from calls and tickets into structured input that shapes the Product and Engineering roadmap.\n\nWhat we’re looking for:\n\n - 5+ years in crypto businesses, financial institutions, or fintechs (compliance, investigative, or customer-facing functions), with a habit of using AI tools to work faster.\n\n - Hands-on financial crime, AML, sanctions, or investigations experience, and comfort applying AI to accelerate research and case work.\n\n - A track record of owning senior stakeholder relationships and driving retention and expansion, supported by AI-assisted account planning and reporting.\n\n - Fluency using AI tools (e.g., Claude) to accelerate research, drafting, and analysis, with sound judgment on when to trust vs verify output.\n\n - Ability to build reusable AI-assisted workflows and templates that scale beyond yourself.\n\n - Clear communication that distills complex technical and investigative concepts for audiences from analysts to senior executives.\n\nAbout the Team:\n\n - TRM's Customer Success org is globally distributed and works async-first, thriving on Slack and thorough documentation, with weekly customer syncs, bi-weekly health syncs, and regular pod calls.\n\n - The North America Deployment Strategy pod owns the private-sector book (crypto businesses, financial institutions, and fintechs) and operates as trusted advisors, not a ticket queue.\n\n - The work is intellectually demanding: you engage compliance and investigations leaders as a peer, reason about real financial crime, and translate it into product value.\n\n - The team sets a high bar on AI fluency, expecting every DS to use AI as a force multiplier and to share what works.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: async-first collaboration with core overlap for North America hours.\n\n - Weekly customer syncs and bi-weekly customer-health syncs.\n\n - Regular pod calls and customer QBRs.\n\n - Slack and written documentation are the primary communication tools.\n\nRequired online and collaboration hours:\n\n - Schedule: Core overlap during North America business hours; HM to confirm exact hours at intake.\n\nOn-Call Responsibilities:\n\n - Schedule: Occasional off-hours monitoring for P0/P1 customer issues (not a formal on-call rotation).\n\n - Frequency: Light and shared across the team; HM to confirm exact cadence at intake. Regional compliance: United States is clear to proceed; if hired in Canada, confirm provincial on-call rules via Deel before posting.\n\nTravel Requirements:\n\n - Schedule: Occasional.\n\n - Frequency: For in-person customer meetings, trainings, QBRs, or events across North America; HM to confirm expected cadence at intake.\n\nOnsite Requirements:\n\n - Schedule: None specified; this role is remote and distributed.\n\n - Frequency: N/A.\n\nLearn about TRM Speed in this position:\n\n - Within your first week with an existing customer, you capture their internal success metrics (OSMs) and draft a 30/60/90-day success plan to achieve them, using AI to turn the call into a first draft.\n\n - Within the same day a customer reports a bug, you coordinate across Product and Engineering to get answers and a fix, and close the loop with the customer.\n\n - Within the same day you spot an expansion signal on a call, you validate it against CSQL criteria and log the CSQL with the Account Director.\n\nThe following represents the estimated range of compensation for this role:\n\nIndividual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\nThe estimated base salary range for this role is $110,000-$156,000\n\nAdditionally, this role may be eligible to participate in TRM’s equity plan.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"db512ca0-9109-490d-b08a-38a6311b74e6","title":"Business Recruiter - G&A (United States)","department":"G&A","team":"Talent","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-28T13:53:26.694+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/db512ca0-9109-490d-b08a-38a6311b74e6","applyUrl":"https://jobs.ashbyhq.com/trm-labs/db512ca0-9109-490d-b08a-38a6311b74e6/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
\"At TRM, we believe the people we hire will determine how far and how fast we can go in our mission to build a safer world for billions of people. That’s why we’re building a Talent team that sees recruiting as a craft and a competitive advantage, people who challenge assumptions, move with urgency, and are energized by building exceptional teams to solve incredibly hard problems. If that sounds like you, we’d love to meet you.\"
– Alicia Strait, VP of Talent, TRM Labs
Every hire on TRM's recruiting team is a force multiplier for our mission: the faster we scale Sales, Post-Sales, and G&A, the faster our blockchain intelligence reaches the investigators, compliance teams, and agencies working to stop financial crime. As a G&A Recruiter, you'll run full-cycle recruiting across our highest-priority business functions at one of the most consequential moments in TRM's growth. You'll own TRM's most important G&A searches: senior and specialized roles that shape how the company operates and how sustainably we can pursue building a safer financial system.
You'll partner directly with executives and hiring managers to translate ambitious business goals into concrete hiring plans, design candidate experiences that reflect the seriousness of our mission, and build the scalable recruiting practices a globally distributed, async-first company runs on. Your impact will show up not just in who joins TRM, but in how well we compete for world-class talent as we grow.
The impact you'll have:
Own full-cycle recruiting for senior and specialized G&A searches across Strategic Finance, Legal, People, Operations, and other corporate functions.
Act as a strategic talent partner to executive stakeholders; advising on market dynamics, candidate calibration, hiring strategy, and close approach.
Build and execute targeted sourcing strategies that identify, engage, and close exceptional G&A talent from high-growth technology, fintech, crypto, public sector, and financial services environments.
Develop deep market maps for priority searches that can include competitive talent, high-performing corporate functions, and referral-driven networks.
Create an exceptional candidate experience for senior and specialized talent, so every touchpoint reflects TRM's talent bar, mission, and operating principles.
Use data, market insight, and funnel conversion metrics to diagnose search health, influence hiring teams, and adjust strategy in real time.
Quickly calibrate hiring teams by presenting an initial slate of five profiles, then drive urgency and decision quality through structured feedback and timely hiring decisions.
Continuously improve G&A recruiting from intake quality, scorecard alignment, sourcing strategy, debrief rigor, and offer execution.
Serve as a craft leader on the Talent team, raising the bar for sourcing, stakeholder management, candidate engagement, and strategic search execution.
What we're looking for:
5-7+ years of recruiting experience, with deep experience owning senior G&A searches in high-growth technology companies.
Proven success hiring senior and specialized talent across Strategic Finance, Legal, People, Operations, and other corporate functions.
Strong search fundamentals including market mapping, talent intelligence, passive candidate engagement, confidential search management, and senior-level closing.
The ability to quickly understand complex corporate roles across finance, legal, compliance, people, operations, and business-critical leadership.
Strong analytical ability to interpret recruiting metrics, funnel health, conversion rates, and pipeline quality with ability to translate them into action.
Exceptional stakeholder management that includes building trust, influencing senior leaders, pushing back thoughtfully, and operating as a strategic advisor throughout the process.
Excellent written and verbal communication, including synthesizing market insight, candidate tradeoffs, and search progress clearly for executive audiences.
High ownership, autonomy, persistence, and judgment in navigating ambiguous, confidential, business-critical searches.
A demonstrated ability to balance speed with quality while holding a high talent bar for G&A hiring.
About the team:
Our talent team is fully remote and async-first. We keep work moving across time zones through Slack, thorough documentation, and proactive updates.
We stay tightly aligned through weekly hiring syncs, team sourcing syncs, and bi-weekly team meetings where we solve challenges together.
We care deeply about our craft: we continuously refine best practices and data quality to deliver an exceptional experience for candidates and internal stakeholders alike, backed by precise, reliable reporting.
We're globally distributed but most of us overlap between 7am–12pm PST for real-time collaboration.
Every team member, wherever they're based, maintains at least a 4-hour overlap with PST business hours.
Learn about TRM Speed in this position:
Within 72 hours of a role opening, you've scheduled the intake, researched and published the role, and brought 5 calibration profiles to the intake for the hiring manager to review.
Within a week of opening the role, you've mapped the total addressable market, built a shortlist of the top 30 profiles, conducted 5–10 recruiter screens, and stood up the full interview process — including the approved questions that define what good looks like on a recruiter screen.
Two weeks after the initial interviews, you analyze the data to identify what is and isn't driving pass rates and conversions, share insights and recommendations with the hiring team, and continue to monitor and adjust until the position is filled.
Our Onboarding Process:
Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.
Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.
Within your first 90 days, you’ll have made 2–3 hires.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $153,000 - $172,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\"At TRM, we believe the people we hire will determine how far and how fast we can go in our mission to build a safer world for billions of people. That’s why we’re building a Talent team that sees recruiting as a craft and a competitive advantage, people who challenge assumptions, move with urgency, and are energized by building exceptional teams to solve incredibly hard problems. If that sounds like you, we’d love to meet you.\"\n\n– Alicia Strait https://www.linkedin.com/in/alicias11/, VP of Talent, TRM Labs\n\n\n\nEvery hire on TRM's recruiting team is a force multiplier for our mission: the faster we scale Sales, Post-Sales, and G&A, the faster our blockchain intelligence reaches the investigators, compliance teams, and agencies working to stop financial crime. As a G&A Recruiter, you'll run full-cycle recruiting across our highest-priority business functions at one of the most consequential moments in TRM's growth. You'll own TRM's most important G&A searches: senior and specialized roles that shape how the company operates and how sustainably we can pursue building a safer financial system.\n\nYou'll partner directly with executives and hiring managers to translate ambitious business goals into concrete hiring plans, design candidate experiences that reflect the seriousness of our mission, and build the scalable recruiting practices a globally distributed, async-first company runs on. Your impact will show up not just in who joins TRM, but in how well we compete for world-class talent as we grow.\n\n\n\nThe impact you'll have:\n\n - Own full-cycle recruiting for senior and specialized G&A searches across Strategic Finance, Legal, People, Operations, and other corporate functions.\n\n - Act as a strategic talent partner to executive stakeholders; advising on market dynamics, candidate calibration, hiring strategy, and close approach.\n\n - Build and execute targeted sourcing strategies that identify, engage, and close exceptional G&A talent from high-growth technology, fintech, crypto, public sector, and financial services environments.\n\n - Develop deep market maps for priority searches that can include competitive talent, high-performing corporate functions, and referral-driven networks.\n\n - Create an exceptional candidate experience for senior and specialized talent, so every touchpoint reflects TRM's talent bar, mission, and operating principles.\n\n - Use data, market insight, and funnel conversion metrics to diagnose search health, influence hiring teams, and adjust strategy in real time.\n\n - Quickly calibrate hiring teams by presenting an initial slate of five profiles, then drive urgency and decision quality through structured feedback and timely hiring decisions.\n\n - Continuously improve G&A recruiting from intake quality, scorecard alignment, sourcing strategy, debrief rigor, and offer execution.\n\n - Serve as a craft leader on the Talent team, raising the bar for sourcing, stakeholder management, candidate engagement, and strategic search execution.\n\n\n\nWhat we're looking for:\n\n - 5-7+ years of recruiting experience, with deep experience owning senior G&A searches in high-growth technology companies.\n\n - Proven success hiring senior and specialized talent across Strategic Finance, Legal, People, Operations, and other corporate functions.\n\n - Strong search fundamentals including market mapping, talent intelligence, passive candidate engagement, confidential search management, and senior-level closing.\n\n - The ability to quickly understand complex corporate roles across finance, legal, compliance, people, operations, and business-critical leadership.\n\n - Strong analytical ability to interpret recruiting metrics, funnel health, conversion rates, and pipeline quality with ability to translate them into action.\n\n - Exceptional stakeholder management that includes building trust, influencing senior leaders, pushing back thoughtfully, and operating as a strategic advisor throughout the process.\n\n - Excellent written and verbal communication, including synthesizing market insight, candidate tradeoffs, and search progress clearly for executive audiences.\n\n - High ownership, autonomy, persistence, and judgment in navigating ambiguous, confidential, business-critical searches.\n\n - A demonstrated ability to balance speed with quality while holding a high talent bar for G&A hiring.\n\n\n\nAbout the team:\n\n - Our talent team is fully remote and async-first. We keep work moving across time zones through Slack, thorough documentation, and proactive updates.\n\n - We stay tightly aligned through weekly hiring syncs, team sourcing syncs, and bi-weekly team meetings where we solve challenges together.\n\n - We care deeply about our craft: we continuously refine best practices and data quality to deliver an exceptional experience for candidates and internal stakeholders alike, backed by precise, reliable reporting.\n\n - We're globally distributed but most of us overlap between 7am–12pm PST for real-time collaboration.\n\n - Every team member, wherever they're based, maintains at least a 4-hour overlap with PST business hours.\n\n\n\nLearn about TRM Speed in this position:\n\n - Within 72 hours of a role opening, you've scheduled the intake, researched and published the role, and brought 5 calibration profiles to the intake for the hiring manager to review.\n\n - Within a week of opening the role, you've mapped the total addressable market, built a shortlist of the top 30 profiles, conducted 5–10 recruiter screens, and stood up the full interview process — including the approved questions that define what good looks like on a recruiter screen.\n\n - Two weeks after the initial interviews, you analyze the data to identify what is and isn't driving pass rates and conversions, share insights and recommendations with the hiring team, and continue to monitor and adjust until the position is filled.\n\nOur Onboarding Process:\n\n - Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.\n\n - Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.\n\n - Within your first 90 days, you’ll have made 2–3 hires.\n\n\n\n\nTHE FOLLOWING REPRESENTS THE ESTIMATED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only\n\n - The estimated base salary range for this role is $153,000 - $172,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"05e0bd56-3b47-41b8-85fe-b883c1b62d2d","title":"Business Recruiter - Sales (United States)","department":"G&A","team":"Talent","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-28T14:01:12.735+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/05e0bd56-3b47-41b8-85fe-b883c1b62d2d","applyUrl":"https://jobs.ashbyhq.com/trm-labs/05e0bd56-3b47-41b8-85fe-b883c1b62d2d/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
\"At TRM, we believe the people we hire will determine how far and how fast we can go in our mission to build a safer world for billions of people. That’s why we’re building a Talent team that sees recruiting as a craft and a competitive advantage, people who challenge assumptions, move with urgency, and are energized by building exceptional teams to solve incredibly hard problems. If that sounds like you, we’d love to meet you.\"
– Alicia Strait, VP of Talent, TRM Labs
The reps who build TRM's Sales organization decide how far and how fast our mission travels. Every hire you make shapes which markets we win, from public sector and defense, to financial institutions and crypto, and how effectively our blockchain intelligence reaches the front lines of financial crime. As a Sales Recruiter you'll own TRM's most critical GTM leadership searches, partnering directly with executive stakeholders to define search strategy, map competitive talent markets, engage senior level passive talent, and drive high-quality hiring decisions with speed and precision.
The impact you'll have:
Own full-cycle recruiting for quota carrying Sales reps and Sales leadership searches across TRM's global Sales organization.
Act as a strategic talent partner to senior Sales leaders — advising on market dynamics, candidate calibration, hiring strategy, and close approach.
Build and execute executive-level sourcing strategies that identify, engage, and close exceptional Sales leaders from high-growth enterprise SaaS, public sector, and financial technology environments.
Develop deep market maps for priority searches that include competitive talent, high-performing sales organizations, and referral-driven networks.
Create an exceptional candidate experience for senior talent, so every touchpoint reflects TRM's talent bar, mission, and operating principles.
Use data, market insight, and funnel conversion metrics to diagnose search health, influence hiring teams, and adjust strategy in real time.
Drive urgency and decision quality across strategic sales searches by aligning stakeholders early, leading clear calibration and structured feedback, and maintaining momentum through timely hiring decisions.
Continuously improve executive and leadership recruiting — intake quality, scorecard alignment, sourcing strategy, debrief rigor, and offer execution.
Serve as a craft leader on the Talent team, raising the bar for sourcing, stakeholder management, candidate engagement, and strategic search execution.
What we're looking for:
5-7+ years of recruiting experience, with 4+ years of experience owning senior sales and leadership searches in high-growth startups.
Proven success hiring Director-level and above Sales talent, ideally across enterprise SaaS, public sector, financial services, fintech, blockchain, cybersecurity, or data/intelligence markets.
Strong executive search fundamentals including market mapping, talent intelligence, passive candidate engagement, confidential search management, and senior-level closing.
The ability to quickly understand complex Sales roles, including territories, customer segments, quota ownership, go-to-market motion, and leadership requirements.
Strong analytical ability to interpret recruiting metrics, funnel health, conversion rates, and pipeline quality.
Exceptional stakeholder management that builds trust, influences senior leaders, and pushes back thoughtfully while operating as a strategic advisor and recruiting expert.
Excellent written and verbal communication, including synthesizing market insight, candidate tradeoffs, and search progress clearly for executive audiences.
High ownership, autonomy, persistence, and judgment in navigating ambiguous, confidential, business-critical searches.
A demonstrated ability to balance speed with quality while holding a high talent bar for leadership hiring.
About the team:
Our talent team is fully remote and async-first. We keep work moving across time zones through Slack, thorough documentation, and proactive updates.
We stay tightly aligned through weekly hiring syncs, team sourcing syncs, and bi-weekly team meetings where we solve challenges together.
We care deeply about our craft: we continuously refine best practices and data quality to deliver an exceptional experience for candidates and internal stakeholders alike, backed by precise, reliable reporting.
We're globally distributed but most of us overlap between 7am–12pm PST for real-time collaboration.
Every team member, wherever they're based, maintains at least a 4-hour overlap with PST business hours.
Learn about TRM Speed in this position:
Within 72 hours of a role opening, you've scheduled the intake, researched and published the role, and brought 5 calibration profiles to the intake for the hiring manager to review.
Within a week of opening the role, you've mapped the total addressable market, built a shortlist of the top 30 profiles, conducted 5–10 recruiter screens, and stood up the full interview process — including the approved questions that define what good looks like on a recruiter screen.
Two weeks after the initial interviews, you analyze the data to identify what is and isn't driving pass rates and conversions, share insights and recommendations with the hiring team, and continue to monitor and adjust until the position is filled.
Our Onboarding Process:
Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.
Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.
Within your first 90 days, you’ll have made 2–3 hires.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $153,000 - $172,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\"At TRM, we believe the people we hire will determine how far and how fast we can go in our mission to build a safer world for billions of people. That’s why we’re building a Talent team that sees recruiting as a craft and a competitive advantage, people who challenge assumptions, move with urgency, and are energized by building exceptional teams to solve incredibly hard problems. If that sounds like you, we’d love to meet you.\"\n\n– Alicia Strait https://www.linkedin.com/in/alicias11/, VP of Talent, TRM Labs\n\n\n\nThe reps who build TRM's Sales organization decide how far and how fast our mission travels. Every hire you make shapes which markets we win, from public sector and defense, to financial institutions and crypto, and how effectively our blockchain intelligence reaches the front lines of financial crime. As a Sales Recruiter you'll own TRM's most critical GTM leadership searches, partnering directly with executive stakeholders to define search strategy, map competitive talent markets, engage senior level passive talent, and drive high-quality hiring decisions with speed and precision.\n\n\n\nThe impact you'll have:\n\n - Own full-cycle recruiting for quota carrying Sales reps and Sales leadership searches across TRM's global Sales organization.\n\n - Act as a strategic talent partner to senior Sales leaders — advising on market dynamics, candidate calibration, hiring strategy, and close approach.\n\n - Build and execute executive-level sourcing strategies that identify, engage, and close exceptional Sales leaders from high-growth enterprise SaaS, public sector, and financial technology environments.\n\n - Develop deep market maps for priority searches that include competitive talent, high-performing sales organizations, and referral-driven networks.\n\n - Create an exceptional candidate experience for senior talent, so every touchpoint reflects TRM's talent bar, mission, and operating principles.\n\n - Use data, market insight, and funnel conversion metrics to diagnose search health, influence hiring teams, and adjust strategy in real time.\n\n - Drive urgency and decision quality across strategic sales searches by aligning stakeholders early, leading clear calibration and structured feedback, and maintaining momentum through timely hiring decisions.\n\n - Continuously improve executive and leadership recruiting — intake quality, scorecard alignment, sourcing strategy, debrief rigor, and offer execution.\n\n - Serve as a craft leader on the Talent team, raising the bar for sourcing, stakeholder management, candidate engagement, and strategic search execution.\n\n\n\nWhat we're looking for:\n\n - 5-7+ years of recruiting experience, with 4+ years of experience owning senior sales and leadership searches in high-growth startups.\n\n - Proven success hiring Director-level and above Sales talent, ideally across enterprise SaaS, public sector, financial services, fintech, blockchain, cybersecurity, or data/intelligence markets.\n\n - Strong executive search fundamentals including market mapping, talent intelligence, passive candidate engagement, confidential search management, and senior-level closing.\n\n - The ability to quickly understand complex Sales roles, including territories, customer segments, quota ownership, go-to-market motion, and leadership requirements.\n\n - Strong analytical ability to interpret recruiting metrics, funnel health, conversion rates, and pipeline quality.\n\n - Exceptional stakeholder management that builds trust, influences senior leaders, and pushes back thoughtfully while operating as a strategic advisor and recruiting expert.\n\n - Excellent written and verbal communication, including synthesizing market insight, candidate tradeoffs, and search progress clearly for executive audiences.\n\n - High ownership, autonomy, persistence, and judgment in navigating ambiguous, confidential, business-critical searches.\n\n - A demonstrated ability to balance speed with quality while holding a high talent bar for leadership hiring.\n\n\n\nAbout the team:\n\n - Our talent team is fully remote and async-first. We keep work moving across time zones through Slack, thorough documentation, and proactive updates.\n\n - We stay tightly aligned through weekly hiring syncs, team sourcing syncs, and bi-weekly team meetings where we solve challenges together.\n\n - We care deeply about our craft: we continuously refine best practices and data quality to deliver an exceptional experience for candidates and internal stakeholders alike, backed by precise, reliable reporting.\n\n - We're globally distributed but most of us overlap between 7am–12pm PST for real-time collaboration.\n\n - Every team member, wherever they're based, maintains at least a 4-hour overlap with PST business hours.\n\n\n\nLearn about TRM Speed in this position:\n\n - Within 72 hours of a role opening, you've scheduled the intake, researched and published the role, and brought 5 calibration profiles to the intake for the hiring manager to review.\n\n - Within a week of opening the role, you've mapped the total addressable market, built a shortlist of the top 30 profiles, conducted 5–10 recruiter screens, and stood up the full interview process — including the approved questions that define what good looks like on a recruiter screen.\n\n - Two weeks after the initial interviews, you analyze the data to identify what is and isn't driving pass rates and conversions, share insights and recommendations with the hiring team, and continue to monitor and adjust until the position is filled.\n\nOur Onboarding Process:\n\n - Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.\n\n - Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.\n\n - Within your first 90 days, you’ll have made 2–3 hires.\n\n\n\n\n THE FOLLOWING REPRESENTS THE ESTIMATED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only\n\n - The estimated base salary range for this role is $153,000 - $172,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b6994b6a-0b46-4311-b0f6-3b71d9b5ded9","title":"Business Recruiter - International Sales (UK/EMEA)","department":"G&A","team":"Talent","employmentType":"FullTime","location":"London, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"EMEA","address":{"postalAddress":{"addressRegion":"EMEA","addressCountry":"Germany"}}}],"publishedAt":"2026-08-28T14:04:54.675+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/b6994b6a-0b46-4311-b0f6-3b71d9b5ded9","applyUrl":"https://jobs.ashbyhq.com/trm-labs/b6994b6a-0b46-4311-b0f6-3b71d9b5ded9/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
\"At TRM, we believe the people we hire will determine how far and how fast we can go in our mission to build a safer world for billions of people. That’s why we’re building a Talent team that sees recruiting as a craft and a competitive advantage, people who challenge assumptions, move with urgency, and are energized by building exceptional teams to solve incredibly hard problems. If that sounds like you, we’d love to meet you.\"
– Alicia Strait, VP of Talent, TRM Labs
As TRM expands across EMEA and other global markets, our ability to hire the right sellers, compliance experts, and go-to-market talent in-region determines how fast our blockchain intelligence reaches the institutions and agencies fighting illicit finance worldwide. As an International Sales Recruiter, you'll own high-priority searches across EMEA and beyond — Sales, Post-Sales, Compliance, Marketing, and broader business roles — partnering closely with hiring managers and Talent leadership to define strategy, map regional markets, engage passive candidates, and drive high-quality hiring decisions with speed and precision.
Your success is measured by the quality, velocity, and business impact of the hires you make across TRM's international business functions.
The impact you'll have:
Own full-cycle recruiting for international roles across Sales, Post-Sales, Compliance, Marketing, and other functions.
Act as a strategic talent partner to hiring managers, including advising on market dynamics, candidate calibration, sourcing strategy, and close approach.
Build and execute targeted sourcing strategies that identify, engage, and close exceptional talent across EMEA and other global markets.
Develop regional talent maps across priority markets that include high-performing companies, competitive talent, referral networks, and specialized candidate communities.
Create an exceptional candidate experience where every touchpoint reflects TRM's talent bar, mission, and operating principles.
Use data, market insight, and funnel conversion metrics to diagnose search health, influence hiring teams, and adjust strategy in real time.
Drive urgency and decision quality through clear calibration, structured feedback, and timely hiring decisions.
Continuously improve international recruiting including intake quality, scorecard alignment, sourcing strategy, debrief rigor, and offer execution.
Partner cross-functionally with Talent, People, Finance, Legal, and business leaders to navigate international hiring considerations and keep searches moving.
What we're looking for:
5-7+ years of recruiting experience, with strong experience supporting international sales hiring in high-growth technology companies.
Proven success hiring across Sales, Post-Sales, Compliance, Marketing, and other business functions.
Strong knowledge of EMEA talent markets, with the ability to adapt strategy by region, function, and candidate profile.
Strong search fundamentals including market mapping, talent intelligence, passive candidate engagement, candidate assessment, and closing.
The ability to quickly understand complex business roles across GTM, compliance, marketing, and operations.
Strong analytical ability to interpret recruiting metrics, funnel health, conversion rates, and pipeline quality and translate them into action.
Exceptional stakeholder management that includes building trust, influencing hiring managers, pushing back thoughtfully, and operating as a strategic advisor.
Excellent written and verbal communication, including synthesizing market insight, candidate tradeoffs, and search progress clearly for stakeholders.
High ownership, autonomy, persistence, and judgment in navigating ambiguous, specialized, business-critical searches.
The ability to operate effectively in a remote, globally distributed environment with strong overlap across EMEA and U.S. business hours.
About the team:
Our talent team is fully remote and async-first. We keep work moving across time zones through Slack, thorough documentation, and proactive updates.
We stay tightly aligned through weekly hiring syncs, team sourcing syncs, and bi-weekly team meetings where we solve challenges together.
We care deeply about our craft: we continuously refine best practices and data quality to deliver an exceptional experience for candidates and internal stakeholders alike, backed by precise, reliable reporting.
We're globally distributed but most of us overlap between 7am–12pm PST for real-time collaboration.
Every team member, wherever they're based, maintains at least a 4-hour overlap with PST business hours.
Learn about TRM Speed in this position:
Within 72 hours of a role opening, you've scheduled the intake, researched and published the role, and brought 5 calibration profiles to the intake for the hiring manager to review.
Within a week of opening the role, you've mapped the total addressable market, built a shortlist of the top 30 profiles, conducted 5–10 recruiter screens, and stood up the full interview process — including the approved questions that define what good looks like on a recruiter screen.
Two weeks after the initial interviews, you analyze the data to identify what is and isn't driving pass rates and conversions, share insights and recommendations with the hiring team, and continue to monitor and adjust until the position is filled.
Our Onboarding Process:
Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.
Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.
Within your first 90 days, you’ll have made 2–3 hires.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $153,000 - $172,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\"At TRM, we believe the people we hire will determine how far and how fast we can go in our mission to build a safer world for billions of people. That’s why we’re building a Talent team that sees recruiting as a craft and a competitive advantage, people who challenge assumptions, move with urgency, and are energized by building exceptional teams to solve incredibly hard problems. If that sounds like you, we’d love to meet you.\"\n\n– Alicia Strait https://www.linkedin.com/in/alicias11/, VP of Talent, TRM Labs\n\n\n\nAs TRM expands across EMEA and other global markets, our ability to hire the right sellers, compliance experts, and go-to-market talent in-region determines how fast our blockchain intelligence reaches the institutions and agencies fighting illicit finance worldwide. As an International Sales Recruiter, you'll own high-priority searches across EMEA and beyond — Sales, Post-Sales, Compliance, Marketing, and broader business roles — partnering closely with hiring managers and Talent leadership to define strategy, map regional markets, engage passive candidates, and drive high-quality hiring decisions with speed and precision.\n\nYour success is measured by the quality, velocity, and business impact of the hires you make across TRM's international business functions.\n\n\n\nThe impact you'll have:\n\n - Own full-cycle recruiting for international roles across Sales, Post-Sales, Compliance, Marketing, and other functions.\n\n - Act as a strategic talent partner to hiring managers, including advising on market dynamics, candidate calibration, sourcing strategy, and close approach.\n\n - Build and execute targeted sourcing strategies that identify, engage, and close exceptional talent across EMEA and other global markets.\n\n - Develop regional talent maps across priority markets that include high-performing companies, competitive talent, referral networks, and specialized candidate communities.\n\n - Create an exceptional candidate experience where every touchpoint reflects TRM's talent bar, mission, and operating principles.\n\n - Use data, market insight, and funnel conversion metrics to diagnose search health, influence hiring teams, and adjust strategy in real time.\n\n - Drive urgency and decision quality through clear calibration, structured feedback, and timely hiring decisions.\n\n - Continuously improve international recruiting including intake quality, scorecard alignment, sourcing strategy, debrief rigor, and offer execution.\n\n - Partner cross-functionally with Talent, People, Finance, Legal, and business leaders to navigate international hiring considerations and keep searches moving.\n\n\n\nWhat we're looking for:\n\n - 5-7+ years of recruiting experience, with strong experience supporting international sales hiring in high-growth technology companies.\n\n - Proven success hiring across Sales, Post-Sales, Compliance, Marketing, and other business functions.\n\n - Strong knowledge of EMEA talent markets, with the ability to adapt strategy by region, function, and candidate profile.\n\n - Strong search fundamentals including market mapping, talent intelligence, passive candidate engagement, candidate assessment, and closing.\n\n - The ability to quickly understand complex business roles across GTM, compliance, marketing, and operations.\n\n - Strong analytical ability to interpret recruiting metrics, funnel health, conversion rates, and pipeline quality and translate them into action.\n\n - Exceptional stakeholder management that includes building trust, influencing hiring managers, pushing back thoughtfully, and operating as a strategic advisor.\n\n - Excellent written and verbal communication, including synthesizing market insight, candidate tradeoffs, and search progress clearly for stakeholders.\n\n - High ownership, autonomy, persistence, and judgment in navigating ambiguous, specialized, business-critical searches.\n\n - The ability to operate effectively in a remote, globally distributed environment with strong overlap across EMEA and U.S. business hours.\n\n\n\nAbout the team:\n\n - Our talent team is fully remote and async-first. We keep work moving across time zones through Slack, thorough documentation, and proactive updates.\n\n - We stay tightly aligned through weekly hiring syncs, team sourcing syncs, and bi-weekly team meetings where we solve challenges together.\n\n - We care deeply about our craft: we continuously refine best practices and data quality to deliver an exceptional experience for candidates and internal stakeholders alike, backed by precise, reliable reporting.\n\n - We're globally distributed but most of us overlap between 7am–12pm PST for real-time collaboration.\n\n - Every team member, wherever they're based, maintains at least a 4-hour overlap with PST business hours.\n\n\n\n\nLearn about TRM Speed in this position:\n\n - Within 72 hours of a role opening, you've scheduled the intake, researched and published the role, and brought 5 calibration profiles to the intake for the hiring manager to review.\n\n - Within a week of opening the role, you've mapped the total addressable market, built a shortlist of the top 30 profiles, conducted 5–10 recruiter screens, and stood up the full interview process — including the approved questions that define what good looks like on a recruiter screen.\n\n - Two weeks after the initial interviews, you analyze the data to identify what is and isn't driving pass rates and conversions, share insights and recommendations with the hiring team, and continue to monitor and adjust until the position is filled.\n\nOur Onboarding Process:\n\n - Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.\n\n - Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.\n\n - Within your first 90 days, you’ll have made 2–3 hires.\n\n\n\n\n THE FOLLOWING REPRESENTS THE ESTIMATED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only\n\n - The estimated base salary range for this role is $153,000 - $172,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d90d2ac3-d58d-4b63-b229-d2b09a4d8385","title":"Technical Recruiter - Engineering ","department":"G&A","team":"Talent","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T23:37:42.308+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/d90d2ac3-d58d-4b63-b229-d2b09a4d8385","applyUrl":"https://jobs.ashbyhq.com/trm-labs/d90d2ac3-d58d-4b63-b229-d2b09a4d8385/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
Our ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of seasoned professionals who have experience hiring world-class Engineering, Data Science, GTM, and People teams for the most notable startups in Silicon Valley. As a Technical Recruiter, you will help drive the R&D Org's ability to attract, engage, and hire top talent at TRM. Your success will be measured by the velocity and quality of TRM's talent acquisition.
Build a high-velocity recruiting engine that efficiently identifies and recruits the best technical talent to TRM.
Manage the full recruiting lifecycle across a variety of technical roles and teams.
Create positive candidate experiences throughout every touchpoint.
Develop creative and impactful sourcing strategies that will help us find and hire a diverse and exceptional team.
Continuously improve our recruiting processes and increase the efficiency of our hiring.
5-7+ years of technical recruiting experience in high-growth US-headquartered tech startups
Proven experience in hiring hard-to-fill technical roles, with expertise in using sourcing tools, conducting market research, and developing personalized outreach strategies.
Ability to analyze and interpret recruiting metrics, conversion rates, and market data, using these insights to refine strategies and provide actionable feedback to hiring managers.
Quickly familiarize oneself with new roles and requirements, showcasing flexibility, curiosity, and a high tolerance for change in a fast-paced, high-growth environment.
Exceptional communication skills to work effectively with hiring managers, provide regular updates, and manage expectations. Skilled at building trust and acting as a strategic partner in the hiring process.
Strong persistence and a results-oriented mindset to handle challenges, follow up on passive leads, and meet ambitious outreach targets.
Bonus if you’ve sourced for the following teams: Data Science, Backend, Frontend, Full-Stack, Infrastructure, and/orSecurity.
Learn about TRM Speed in this position:
Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan.
Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration.
Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.
Our Onboarding Process:
Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.
Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.
Within your first 90 days, you’ll have made 3-4 hires.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $130,000 - $170,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nOur ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of seasoned professionals who have experience hiring world-class Engineering, Data Science, GTM, and People teams for the most notable startups in Silicon Valley. As a Technical Recruiter, you will help drive the R&D Org's ability to attract, engage, and hire top talent at TRM. Your success will be measured by the velocity and quality of TRM's talent acquisition.\n\n\n\n\nTHE IMPACT YOU'LL HAVE HERE\n\n - Build a high-velocity recruiting engine that efficiently identifies and recruits the best technical talent to TRM.\n\n - Manage the full recruiting lifecycle across a variety of technical roles and teams.\n\n - Create positive candidate experiences throughout every touchpoint.\n\n - Develop creative and impactful sourcing strategies that will help us find and hire a diverse and exceptional team.\n\n - Continuously improve our recruiting processes and increase the efficiency of our hiring.\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5-7+ years of technical recruiting experience in high-growth US-headquartered tech startups\n\n - Proven experience in hiring hard-to-fill technical roles, with expertise in using sourcing tools, conducting market research, and developing personalized outreach strategies.\n\n - Ability to analyze and interpret recruiting metrics, conversion rates, and market data, using these insights to refine strategies and provide actionable feedback to hiring managers.\n\n - Quickly familiarize oneself with new roles and requirements, showcasing flexibility, curiosity, and a high tolerance for change in a fast-paced, high-growth environment.\n\n - Exceptional communication skills to work effectively with hiring managers, provide regular updates, and manage expectations. Skilled at building trust and acting as a strategic partner in the hiring process.\n\n - Strong persistence and a results-oriented mindset to handle challenges, follow up on passive leads, and meet ambitious outreach targets.\n\n - Bonus if you’ve sourced for the following teams: Data Science, Backend, Frontend, Full-Stack, Infrastructure, and/orSecurity.\n\nLearn about TRM Speed in this position:\n\n - Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan.\n\n - Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration.\n\n - Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.\n\nOur Onboarding Process:\n\n - Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.\n\n - Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.\n\n - Within your first 90 days, you’ll have made 3-4 hires.\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $130,000 - $170,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"83ebea18-ce4b-47a9-bffc-a8432eb8c3a4","title":"Senior Software Engineer, AI Engineer (Brazil)","department":"R&D","team":"Data Science","employmentType":"FullTime","location":"São Paulo, Brazil","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-09T21:56:12.078+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"São Paulo ","addressCountry":"Brazil","addressLocality":"São Paulo "}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/83ebea18-ce4b-47a9-bffc-a8432eb8c3a4","applyUrl":"https://jobs.ashbyhq.com/trm-labs/83ebea18-ce4b-47a9-bffc-a8432eb8c3a4/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's Intel team runs at the intersection of intelligence analysts, back-end systems, and AI. This role sits at that intersection. Its mandate is to make TRM's intelligence collection meaningfully better with AI. You'll work directly alongside our intel analysts to understand how they collect and act on intelligence, then build the AI-powered products, tooling, and infrastructure that let them do it faster and at greater scale.
We're looking for a senior engineer with genuine product sense, someone who can sit with a semi-technical analyst, see past the surface-level request, and identify the highest-impact, scalable thing to build. The failure mode we're explicitly hiring against is an engineer who rapidly ships a pile of narrow automations that pick at minor annoyances but don't move the needle. We want sticky, real products that advance the mission.
This is a hands-on role for someone who wants to stay deeply technical while also shaping what gets built, not just how.
The impact you’ll have here:
Embed directly with our intel analysts to deeply understand their goals, constraints, and workflows, then translate those into technical solutions with clear success criteria.
Identify the highest-leverage opportunities to improve intelligence collection — bringing a product lens to prioritization, not just an engineering one — and productize your work so it's adopted and durable.
Design, build, and own AI-powered internal applications end-to-end: back-end services, APIs, data storage, the back-end infrastructure they run on, and user-facing interfaces.
Develop custom agentic solutions leveraging state-of-the-art models (e.g., OpenAI, Anthropic, Gemini) to augment and scale intelligence workflows.
Own projects end-to-end — technical design, architecture, scoping, delivery, iteration, and ongoing support.
Build reliable, scalable systems on which analysts depend day to day.
Continuously evaluate impact and iterate based on real outcomes for the Intel team.
What we’re looking for:
6+ years full-stack software engineering experience building scalable web applications, services, and APIs
Strong product sense — the ability to zoom out, spot the highest-impact and most scalable solution, and ship it as something people actually keep using. This is the bar-raising skill for this role.
Proficiency in Python and/or JavaScript/TypeScript, with strong back-end and systems engineering skills.
Experience building backend systems, working with various datastores such as (Postgres/pgvector, Pinecone, Redis) and designing APIs.
Demonstrated curiosity and hands-on experience with AI tools and applications - using modern AI models, agentic IDEs, or building AI-enabled workflows or prototypes.
A high degree of ownership and initiative, with the ability to operate independently in ambiguous problem spaces
Strong communication and the ability to build trust with semi-technical stakeholders (our analysts) and explain technical trade-offs clearly.
We're deliberately open on background: a strong back-end/systems engineer and a strong data/ML-leaning engineer can both thrive here. Seniority, sharpness, drive, and product sense matter more than a specific profile.
About the Team:
The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.
The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.
The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)
On-Call: We have an on-call rotation that is specific to internal tools. In this role, the internal tools engineer is responsible for triaging customer support requests from specific Slack channels pertaining to internal tools.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's Intel team runs at the intersection of intelligence analysts, back-end systems, and AI. This role sits at that intersection. Its mandate is to make TRM's intelligence collection meaningfully better with AI. You'll work directly alongside our intel analysts to understand how they collect and act on intelligence, then build the AI-powered products, tooling, and infrastructure that let them do it faster and at greater scale.\n\nWe're looking for a senior engineer with genuine product sense, someone who can sit with a semi-technical analyst, see past the surface-level request, and identify the highest-impact, scalable thing to build. The failure mode we're explicitly hiring against is an engineer who rapidly ships a pile of narrow automations that pick at minor annoyances but don't move the needle. We want sticky, real products that advance the mission.\n\nThis is a hands-on role for someone who wants to stay deeply technical while also shaping what gets built, not just how.\n\nThe impact you’ll have here:\n\n - Embed directly with our intel analysts to deeply understand their goals, constraints, and workflows, then translate those into technical solutions with clear success criteria.\n\n - Identify the highest-leverage opportunities to improve intelligence collection — bringing a product lens to prioritization, not just an engineering one — and productize your work so it's adopted and durable.\n\n - Design, build, and own AI-powered internal applications end-to-end: back-end services, APIs, data storage, the back-end infrastructure they run on, and user-facing interfaces.\n\n - Develop custom agentic solutions leveraging state-of-the-art models (e.g., OpenAI, Anthropic, Gemini) to augment and scale intelligence workflows.\n\n - Own projects end-to-end — technical design, architecture, scoping, delivery, iteration, and ongoing support.\n\n - Build reliable, scalable systems on which analysts depend day to day.\n\n - Continuously evaluate impact and iterate based on real outcomes for the Intel team.\n\nWhat we’re looking for:\n\n - 6+ years full-stack software engineering experience building scalable web applications, services, and APIs\n\n - Strong product sense — the ability to zoom out, spot the highest-impact and most scalable solution, and ship it as something people actually keep using. This is the bar-raising skill for this role.\n\n - Proficiency in Python and/or JavaScript/TypeScript, with strong back-end and systems engineering skills.\n\n - Experience building backend systems, working with various datastores such as (Postgres/pgvector, Pinecone, Redis) and designing APIs.\n\n - Demonstrated curiosity and hands-on experience with AI tools and applications - using modern AI models, agentic IDEs, or building AI-enabled workflows or prototypes.\n\n - A high degree of ownership and initiative, with the ability to operate independently in ambiguous problem spaces\n\n - Strong communication and the ability to build trust with semi-technical stakeholders (our analysts) and explain technical trade-offs clearly.\n\nWe're deliberately open on background: a strong back-end/systems engineer and a strong data/ML-leaning engineer can both thrive here. Seniority, sharpness, drive, and product sense matter more than a specific profile.\n\nAbout the Team:\n\n - The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.\n\n - The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.\n\n - The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)\n\n - On-Call: We have an on-call rotation that is specific to internal tools. In this role, the internal tools engineer is responsible for triaging customer support requests from specific Slack channels pertaining to internal tools.\n\n\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"892aad4d-cd63-47d6-8025-46019966f3c1","title":"Senior Software Engineer, AI Engineer","department":"R&D","team":"Data Science","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-09T21:55:00.696+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/892aad4d-cd63-47d6-8025-46019966f3c1","applyUrl":"https://jobs.ashbyhq.com/trm-labs/892aad4d-cd63-47d6-8025-46019966f3c1/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's Intel team runs at the intersection of intelligence analysts, back-end systems, and AI. This role sits at that intersection. Its mandate is to make TRM's intelligence collection meaningfully better with AI. You'll work directly alongside our intel analysts to understand how they collect and act on intelligence, then build the AI-powered products, tooling, and infrastructure that let them do it faster and at greater scale.
We're looking for a senior engineer with genuine product sense, someone who can sit with a semi-technical analyst, see past the surface-level request, and identify the highest-impact, scalable thing to build. The failure mode we're explicitly hiring against is an engineer who rapidly ships a pile of narrow automations that pick at minor annoyances but don't move the needle. We want sticky, real products that advance the mission.
This is a hands-on role for someone who wants to stay deeply technical while also shaping what gets built, not just how.
The impact you’ll have here:
Embed directly with our intel analysts to deeply understand their goals, constraints, and workflows, then translate those into technical solutions with clear success criteria.
Identify the highest-leverage opportunities to improve intelligence collection — bringing a product lens to prioritization, not just an engineering one — and productize your work so it's adopted and durable.
Design, build, and own AI-powered internal applications end-to-end: back-end services, APIs, data storage, the back-end infrastructure they run on, and user-facing interfaces.
Develop custom agentic solutions leveraging state-of-the-art models (e.g., OpenAI, Anthropic, Gemini) to augment and scale intelligence workflows.
Own projects end-to-end — technical design, architecture, scoping, delivery, iteration, and ongoing support.
Build reliable, scalable systems on which analysts depend day to day.
Continuously evaluate impact and iterate based on real outcomes for the Intel team.
What we’re looking for:
6+ years full-stack software engineering experience building scalable web applications, services, and APIs
Strong product sense — the ability to zoom out, spot the highest-impact and most scalable solution, and ship it as something people actually keep using. This is the bar-raising skill for this role.
Proficiency in Python and/or JavaScript/TypeScript, with strong back-end and systems engineering skills.
Experience building backend systems, working with various datastores such as (Postgres/pgvector, Pinecone, Redis) and designing APIs.
Demonstrated curiosity and hands-on experience with AI tools and applications - using modern AI models, agentic IDEs, or building AI-enabled workflows or prototypes.
A high degree of ownership and initiative, with the ability to operate independently in ambiguous problem spaces
Strong communication and the ability to build trust with semi-technical stakeholders (our analysts) and explain technical trade-offs clearly.
We're deliberately open on background: a strong back-end/systems engineer and a strong data/ML-leaning engineer can both thrive here. Seniority, sharpness, drive, and product sense matter more than a specific profile.
About the Team:
The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.
The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.
The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)
On-Call: We have an on-call rotation that is specific to internal tools. In this role, the internal tools engineer is responsible for triaging customer support requests from specific Slack channels pertaining to internal tools.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decision decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $200,000 - $220,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's Intel team runs at the intersection of intelligence analysts, back-end systems, and AI. This role sits at that intersection. Its mandate is to make TRM's intelligence collection meaningfully better with AI. You'll work directly alongside our intel analysts to understand how they collect and act on intelligence, then build the AI-powered products, tooling, and infrastructure that let them do it faster and at greater scale.\n\nWe're looking for a senior engineer with genuine product sense, someone who can sit with a semi-technical analyst, see past the surface-level request, and identify the highest-impact, scalable thing to build. The failure mode we're explicitly hiring against is an engineer who rapidly ships a pile of narrow automations that pick at minor annoyances but don't move the needle. We want sticky, real products that advance the mission.\n\nThis is a hands-on role for someone who wants to stay deeply technical while also shaping what gets built, not just how.\n\nThe impact you’ll have here:\n\n - Embed directly with our intel analysts to deeply understand their goals, constraints, and workflows, then translate those into technical solutions with clear success criteria.\n\n - Identify the highest-leverage opportunities to improve intelligence collection — bringing a product lens to prioritization, not just an engineering one — and productize your work so it's adopted and durable.\n\n - Design, build, and own AI-powered internal applications end-to-end: back-end services, APIs, data storage, the back-end infrastructure they run on, and user-facing interfaces.\n\n - Develop custom agentic solutions leveraging state-of-the-art models (e.g., OpenAI, Anthropic, Gemini) to augment and scale intelligence workflows.\n\n - Own projects end-to-end — technical design, architecture, scoping, delivery, iteration, and ongoing support.\n\n - Build reliable, scalable systems on which analysts depend day to day.\n\n - Continuously evaluate impact and iterate based on real outcomes for the Intel team.\n\nWhat we’re looking for:\n\n - 6+ years full-stack software engineering experience building scalable web applications, services, and APIs\n\n - Strong product sense — the ability to zoom out, spot the highest-impact and most scalable solution, and ship it as something people actually keep using. This is the bar-raising skill for this role.\n\n - Proficiency in Python and/or JavaScript/TypeScript, with strong back-end and systems engineering skills.\n\n - Experience building backend systems, working with various datastores such as (Postgres/pgvector, Pinecone, Redis) and designing APIs.\n\n - Demonstrated curiosity and hands-on experience with AI tools and applications - using modern AI models, agentic IDEs, or building AI-enabled workflows or prototypes.\n\n - A high degree of ownership and initiative, with the ability to operate independently in ambiguous problem spaces\n\n - Strong communication and the ability to build trust with semi-technical stakeholders (our analysts) and explain technical trade-offs clearly.\n\nWe're deliberately open on background: a strong back-end/systems engineer and a strong data/ML-leaning engineer can both thrive here. Seniority, sharpness, drive, and product sense matter more than a specific profile.\n\nAbout the Team:\n\n - The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.\n\n - The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.\n\n - The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)\n\n - On-Call: We have an on-call rotation that is specific to internal tools. In this role, the internal tools engineer is responsible for triaging customer support requests from specific Slack channels pertaining to internal tools.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decision decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $200,000 - $220,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"cceaec25-75b1-4e71-981c-c2082783ee2c","title":"VP of Global Growth","department":"Go-To-Market","team":"Strategic Growth","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"London, United Kingdom","address":{"postalAddress":{"addressCountry":"United Kingdom"}}}],"publishedAt":"2026-10-05T19:33:15.587+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/cceaec25-75b1-4e71-981c-c2082783ee2c","applyUrl":"https://jobs.ashbyhq.com/trm-labs/cceaec25-75b1-4e71-981c-c2082783ee2c/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM is hiring a VP of Global Growth to lead our next stage of expansion, building a global growth organization that delivers repeatable, scalable, and efficient growth.
You will own global pipeline generation across the company and the customer journey from initial awareness through to a sales-accepted opportunity. You will report directly to the Chief Revenue Officer, be a key member of our Growth Leadership Team, and lead teams across growth strategy, digital and lifecycle marketing, account-based marketing, field marketing, and marketing operations and analytics. You will establish attribution, experimentation, and funnel visibility to understand what’s working, address what isn’t, and guide TRM on where to invest to drive growth.
The impact you will have:
Own the pipeline generation plan. Translate revenue targets into pipeline requirements by market, region, offering, and customer type. Account for conversion rates and sales cycles, agree contributions with other revenue leaders, and own the consolidated plan and response to gaps.
Find and attack the bottlenecks. Map how accounts and buyers move from awareness to qualified opportunities, define the entry and exit criteria for each stage, and identify where progress stalls. Work with Sales to improve handoffs and use win/loss results to sharpen targeting and programs.
Lead the full demand generation engine. Integrate demand generation, performance marketing, lifecycle, account-based marketing (ABM), field marketing, and digital into a coordinated strategy that generates qualified pipeline across global pods. Connect events, executive programs, content, and coordinated sales outreach to explicit pipeline goals.
Build digital and lifecycle capabilities. Lead paid search and social, organic search and AI discovery, website conversion, landing pages, nurture, and reactivation. Understand how these channels work together and where additional investment can generate qualified pipeline efficiently.
Increase experimentation velocity. Diagnose where the growth engine underperforms, prioritize high-impact hypotheses, and establish a fast, disciplined cadence of experiments across audiences, channels, campaigns, and conversion paths. Use AI to accelerate targeting, campaign operations, content production, and analysis while maintaining quality.
Build a stunning team and culture. Develop the existing team, recruit critical talent, and set clear responsibilities across shared capabilities and market teams. Own the budget and agency relationships, establish a disciplined operating rhythm, and use AI and automation to increase the team’s capacity and speed.
Executive leadership: Serve as the executive voice for pipeline generation, advising the CRO, CEO, and broader leadership team on pipeline performance, investment tradeoffs, and opportunities across markets and customer segments.
What we’re looking for:
A track record of owning and growing qualified pipeline in an enterprise technology business with complex buying groups and long sales cycles. You can explain the targets, investment decisions, conversion rates, and revenue outcomes behind your results.
Quantitative fluency and sound judgment with imperfect data. You can build a funnel model, pressure-test attribution, evaluate acquisition economics, and design useful experiments when volumes are too small for simple A/B tests.
A track record driving both new-logo acquisition and customer expansion, with a rigorous understanding of conversion, acquisition economics, and payback.
Deep full-funnel expertise, from awareness and MQL generation through opportunity creation, Sales handoffs, and downstream pipeline outcomes.
Demonstrated success building multitouch attribution, marketing analytics, and forecasting models that improve investment decisions and reveal where the funnel is underperforming.
A disciplined approach to experimentation, with evidence of increasing testing velocity and translating learning into measurable improvements in qualified pipeline and conversion.
Experience leading demand generation, performance marketing, lifecycle, ABM, digital, and regional or field marketing, supported by strong marketing operations and data analytics.
Applied AI fluency: you can show how you have used AI to improve campaign operations, targeting, content velocity, forecasting, or attribution, with appropriate quality controls.
A track record hiring and developing leaders and building an operating model that creates accountability across teams and functions.
Multi-region experience across NA, APAC, and EMEA, ideally including public-sector or regulated-buyer motions, with the judgment to tailor strategy by market and segment.
Strong executive communication and GTM partnership. You can align leaders on the growth plan, challenge assumptions with evidence, and move comfortably between revenue outcomes and campaign detail.
This role may be a fit if you…
Have willed extraordinarily ambitious programs and teams into existence
Look at a funnel and immediately hypothesize about bottlenecks and experiments to run
Are as energized by developing a market strategy as you are by building a campaign, rewriting a landing page, or fixing a broken handoff
Experiment constantly with AI and find yourself teaching others how to uplevel their usage
Need to be at a company where you can draw a straight line from the work you do to a positive impact in your community
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $256,060–$272,120
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM is hiring a VP of Global Growth to lead our next stage of expansion, building a global growth organization that delivers repeatable, scalable, and efficient growth.\n\nYou will own global pipeline generation across the company and the customer journey from initial awareness through to a sales-accepted opportunity. You will report directly to the Chief Revenue Officer, be a key member of our Growth Leadership Team, and lead teams across growth strategy, digital and lifecycle marketing, account-based marketing, field marketing, and marketing operations and analytics. You will establish attribution, experimentation, and funnel visibility to understand what’s working, address what isn’t, and guide TRM on where to invest to drive growth.\n\nThe impact you will have:\n\n - Own the pipeline generation plan. Translate revenue targets into pipeline requirements by market, region, offering, and customer type. Account for conversion rates and sales cycles, agree contributions with other revenue leaders, and own the consolidated plan and response to gaps.\n\n - Find and attack the bottlenecks. Map how accounts and buyers move from awareness to qualified opportunities, define the entry and exit criteria for each stage, and identify where progress stalls. Work with Sales to improve handoffs and use win/loss results to sharpen targeting and programs.\n\n - Lead the full demand generation engine. Integrate demand generation, performance marketing, lifecycle, account-based marketing (ABM), field marketing, and digital into a coordinated strategy that generates qualified pipeline across global pods. Connect events, executive programs, content, and coordinated sales outreach to explicit pipeline goals.\n\n - Build digital and lifecycle capabilities. Lead paid search and social, organic search and AI discovery, website conversion, landing pages, nurture, and reactivation. Understand how these channels work together and where additional investment can generate qualified pipeline efficiently.\n\n - Increase experimentation velocity. Diagnose where the growth engine underperforms, prioritize high-impact hypotheses, and establish a fast, disciplined cadence of experiments across audiences, channels, campaigns, and conversion paths. Use AI to accelerate targeting, campaign operations, content production, and analysis while maintaining quality.\n\n - Build a stunning team and culture. Develop the existing team, recruit critical talent, and set clear responsibilities across shared capabilities and market teams. Own the budget and agency relationships, establish a disciplined operating rhythm, and use AI and automation to increase the team’s capacity and speed.\n\n - Executive leadership: Serve as the executive voice for pipeline generation, advising the CRO, CEO, and broader leadership team on pipeline performance, investment tradeoffs, and opportunities across markets and customer segments.\n\nWhat we’re looking for:\n\n - A track record of owning and growing qualified pipeline in an enterprise technology business with complex buying groups and long sales cycles. You can explain the targets, investment decisions, conversion rates, and revenue outcomes behind your results.\n\n - Quantitative fluency and sound judgment with imperfect data. You can build a funnel model, pressure-test attribution, evaluate acquisition economics, and design useful experiments when volumes are too small for simple A/B tests.\n\n - A track record driving both new-logo acquisition and customer expansion, with a rigorous understanding of conversion, acquisition economics, and payback.\n\n - Deep full-funnel expertise, from awareness and MQL generation through opportunity creation, Sales handoffs, and downstream pipeline outcomes.\n\n - Demonstrated success building multitouch attribution, marketing analytics, and forecasting models that improve investment decisions and reveal where the funnel is underperforming.\n\n - A disciplined approach to experimentation, with evidence of increasing testing velocity and translating learning into measurable improvements in qualified pipeline and conversion.\n\n - Experience leading demand generation, performance marketing, lifecycle, ABM, digital, and regional or field marketing, supported by strong marketing operations and data analytics.\n\n - Applied AI fluency: you can show how you have used AI to improve campaign operations, targeting, content velocity, forecasting, or attribution, with appropriate quality controls.\n\n - A track record hiring and developing leaders and building an operating model that creates accountability across teams and functions.\n\n - Multi-region experience across NA, APAC, and EMEA, ideally including public-sector or regulated-buyer motions, with the judgment to tailor strategy by market and segment.\n\n - Strong executive communication and GTM partnership. You can align leaders on the growth plan, challenge assumptions with evidence, and move comfortably between revenue outcomes and campaign detail.\n\nThis role may be a fit if you…\n\n - Have willed extraordinarily ambitious programs and teams into existence\n\n - Look at a funnel and immediately hypothesize about bottlenecks and experiments to run\n\n - Are as energized by developing a market strategy as you are by building a campaign, rewriting a landing page, or fixing a broken handoff\n\n - Experiment constantly with AI and find yourself teaching others how to uplevel their usage\n\n - Need to be at a company where you can draw a straight line from the work you do to a positive impact in your community\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $256,060–$272,120\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"051d74a6-983e-4cec-81f6-840f6d057de1","title":"Tech Lead, Staff Software Engineer, Data (US)","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-17T17:53:00.603+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/051d74a6-983e-4cec-81f6-840f6d057de1","applyUrl":"https://jobs.ashbyhq.com/trm-labs/051d74a6-983e-4cec-81f6-840f6d057de1/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Data Product team collaborates with an experienced group of data scientists, engineers, and product managers to build highly scalable features that power TRM's products and services. As a Staff Software Engineer on the Data Product team, you will be responsible for designing and building mission-critical data services. These features analyze and provide insights into blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people..
The impact you’ll have here:
Build highly scalable features that integrate with dozens of blockchains.
Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.
Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.
Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.
You’ll work closely with product managers, data scientists, and customer-facing teams to deeply understand user needs and translate them into scalable data solutions.”
Our best engineers are also exceptional communicators. They write clear design docs, proactively share tradeoffs, and build alignment across disciplines.
Bonus: Experience with LLMs or AI-powered workflows (e.g., prompt engineering, internal tooling, semantic search).
What we’re looking for:
Bachelor's degree (or equivalent) in Computer Science or a related field.
A proven track record, with 5+ years of hands-on experience in architecting scalable API development, distributed system architecture, guiding projects from initial ideation through to successful production deployment.
Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.
Versatility that spans the entire spectrum of data engineering in one or more of the following areas:
In-depth experience with data stores such as BigQuery and Postgres.
You’ve owned 0–1 systems: building pipelines, data platforms, or ML/BI workflows from scratch—not just maintaining legacy.”
You simplify complexity. You’re skilled at writing and communicating technical decisions clearly to both technical and non-technical stakeholders.
You’re cost-conscious: you design for performance, scale, and efficiency.
You’ve mentored engineers or analysts and enjoy leveling up those around you
In-depth experience with data stores such as BigQuery and Postgres.
Proficiency in data pipeline and workflow orchestration tools like Airflow and DBT.
Expertise in data processing technologies and streaming workflows including Dataflow, Spark, Kafka, and Flink.
Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.
Proven ability in loading, querying, and transforming extensive datasets
About the Team:
Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync.
The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.
We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture.
We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do.
We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus.
Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer.
By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.
Learn about TRM Speed in this position:
The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.
The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.
The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only. The following represents the expected range of compensation for this role:The following represents the expected range of compensation for this role:
The estimated base salary range for this role is $200,000 - $270,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Data Product team collaborates with an experienced group of data scientists, engineers, and product managers to build highly scalable features that power TRM's products and services. As a Staff Software Engineer on the Data Product team, you will be responsible for designing and building mission-critical data services. These features analyze and provide insights into blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people..\n\nThe impact you’ll have here:\n\n - Build highly scalable features that integrate with dozens of blockchains.\n\n - Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.\n\n - Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.\n\n - Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.\n\n - You’ll work closely with product managers, data scientists, and customer-facing teams to deeply understand user needs and translate them into scalable data solutions.”\n\n - Our best engineers are also exceptional communicators. They write clear design docs, proactively share tradeoffs, and build alignment across disciplines.\n\n - Bonus: Experience with LLMs or AI-powered workflows (e.g., prompt engineering, internal tooling, semantic search).\n\nWhat we’re looking for:\n\n - Bachelor's degree (or equivalent) in Computer Science or a related field.\n\n - A proven track record, with 5+ years of hands-on experience in architecting scalable API development, distributed system architecture, guiding projects from initial ideation through to successful production deployment.\n\n - Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.\n\n - Versatility that spans the entire spectrum of data engineering in one or more of the following areas:\n \n - In-depth experience with data stores such as BigQuery and Postgres.\n \n - You’ve owned 0–1 systems: building pipelines, data platforms, or ML/BI workflows from scratch—not just maintaining legacy.”\n \n - You simplify complexity. You’re skilled at writing and communicating technical decisions clearly to both technical and non-technical stakeholders.\n \n - You’re cost-conscious: you design for performance, scale, and efficiency.\n \n - You’ve mentored engineers or analysts and enjoy leveling up those around you\n \n - In-depth experience with data stores such as BigQuery and Postgres.\n \n - Proficiency in data pipeline and workflow orchestration tools like Airflow and DBT.\n \n - Expertise in data processing technologies and streaming workflows including Dataflow, Spark, Kafka, and Flink.\n \n - Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.\n \n - Proven ability in loading, querying, and transforming extensive datasets\n\nAbout the Team:\n\n - Our team is spread out over several countries and time zones. To leverage the opportunities and address challenges that come with this working model, we've built a culture grounded in trust, transparency, and adaptability. Even though we're scattered across different time zones, we stay closely connected through open communication and regular check-ins. Our use of digital tools helps us collaborate seamlessly and work at an impressive pace, delivering results at TRM speed while staying in sync.\n\n - The diversity of perspectives and expertise within our team sparks creative exchanges and enhances our problem-solving capabilities, allowing us to leverage our global synergy to drive innovation and efficiency.\n\n - We're driven by a deep sense of ownership, constant pursuit of improvement and an obsession with delivering magical experiences to our customers; these are a core part of our culture.\n\n - We're driven by the desire to continuously hone our craft and to this end, we regularly assess our processes, seek feedback, and embrace iterative development to refine what we do.\n\n - We structure problems and use the 80/20 rule(for many outcomes, roughly 80% of consequences come from 20% of causes) to identify where to direct our razor-sharp focus.\n\n - Each of us is passionate about excellence and growth, and we're encouraged to challenge the status quo and experiment with new methods. This mindset creates an environment where innovation is part of our daily routine and every team member is an impact-oriented trailblazer.\n\n - By celebrating our successes and learning from our setbacks, we stay agile and forward-thinking, always striving to elevate our performance and impact.\n\nLearn about TRM Speed in this position:\n\n - The team received a request from customers to show the running balance for assets tied to an address within the product. They brainstormed to determine the minimal viable solution that could be delivered within two weeks. The team decided to develop a framework that would facilitate enabling this feature for each chain (such as BTC, ETH, etc.) individually. They successfully implemented and tested this solution for the BTC chain and delivered it to customers within the two-week timeframe. This approach allowed the team to quickly provide value to customers and establish a repeatable process.\n\n - The team was tasked with implementing a new feature that would enable TRM to gather feedback from the user community swiftly. Due to the company's goal of showcasing the feature at an upcoming event, the timeline was tight. The team quickly adjusted to the request, assessed the requirements, and developed a solution that addressed 80% of the needs and could be executed within a very short timeframe. They successfully delivered the feature on schedule, impressing customers with both the functionality and the speed of execution.\n\n - The team was tasked with developing a solution to reveal Indirect Exposure through cross-chain swaps in response to a competitor's similar feature. Before choosing the technical approach, the team consulted with stakeholders to establish a feasible timeline for the implementation. With this input, the team devised a solution that fit the timeline, communicated the tradeoffs to stakeholders, and successfully delivered the solution as promised.\n\nAbout TRM's Engineering Levels:\n\nEngineer: Responsible for helping to define project milestones and executing small decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.\n\nSenior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.\n\nStaff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.\n\nIndividual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only. The following represents the expected range of compensation for this role:The following represents the expected range of compensation for this role:\n\n - The estimated base salary range for this role is $200,000 - $270,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"27e3cc81-2162-426c-81d2-b5184c4f6bca","title":"Senior / Staff Cyber Threat Response Advisor","department":"R&D","team":"Primary Intelligence","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-29T22:13:28.922+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/27e3cc81-2162-426c-81d2-b5184c4f6bca","applyUrl":"https://jobs.ashbyhq.com/trm-labs/27e3cc81-2162-426c-81d2-b5184c4f6bca/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
Critical infrastructure — energy, water, healthcare, financial services, telecommunications, transportation, and the government systems that depend on them — is under sustained pressure from the full spectrum of cyber threat actors, from financially motivated criminals through to nation-state operators. The organizations most important to protect are often the ones with the least visibility into their own exposure.
TRM's Cybercrime team, part of the Primary Intelligence organization, works to close that gap. As a Senior / Staff Cyber Threat Response Advisor focused on cyber resilience for critical infrastructure, your job is to analyze critical-infrastructure sectors, identify the organizations that matter most to protect, surface the vulnerabilities and exposures affecting them, and get that intelligence into the hands of the people who can act on it — the critical-infrastructure entities themselves as consumers, working alongside government and ISAC partners.
This is a senior individual-contributor role for someone who wants to do the work directly. You will run all-source analysis end to end on some of the most consequential targets in the cyber mission, fusing OSINT, external exposure discovery, and threat-actor collection into defensible findings that partners can act on immediately.
Drive end-to-end remediation for your sectors. Analyze critical-infrastructure sectors to identify the organizations most important to protect, and surface the vulnerabilities and exposures affecting them — from a first signal through to an actionable notification a defender can use.
Run cyber threat collection. Combine OSINT, external attack-surface and exposure discovery, and direct threat-actor collection to find and validate exposures — and the actors positioned to exploit them — across fragmented sources.
Build with AI, not just use it. Leverage AI to build the tools and workflows necessary to achieve your mission with speed and scale, ensuring human quality control over every output. Feed what works back into TRM's tooling and methods so defense and remediation against cyber threats scale beyond your own caseload.
Build the network picture around cyber threats. Map C2 infrastructure, malware families, TTPs, and the actors operating them, so a finding reflects how a threat against a sector actually operates rather than a catalogue of isolated indicators.
Triage at scale. Work through large indicator and exposure sets, cluster infrastructure, and turn fragmented signals into clear, defensible findings that stakeholders can act on immediately.
Produce finished intelligence. Deliver exposure notifications, actor and campaign profiles, IOC packages, and infrastructure attributions that hold up when tested by a critical-infrastructure defender, a government partner, or an ISAC.
Act as a senior advisor across multiple active threats at once, helping improve quality, share tradecraft, and informally support other analysts through strong analytical execution.
Partner across the ecosystem. Work directly with critical-infrastructure entities, government partners, ISACs, engineers, and internal teams on the specific exposures, actors, and referrals in front of you.
5-8+ years in cyber threat intelligence, incident response, or a closely related analytical field, including experience as the primary point of contact for an outside organization during a live incident or remediation.
A track record of driving complex analysis independently — taking a body of fragmented information and driving it to a real, actionable outcome, not just writing a report about it.
You are comfortable working to someone else's clock. You have delivered real answers under RFI-style pressure — a partner needing something in hours or days, not on a self-paced research timeline — and can point to examples.
Applied AI fluency is required. We expect you to already be building AI-assisted or agentic workflows in your daily analytical work, to be able to show how you validate their outputs and where they fail, and to treat AI as a force multiplier for remediation at scale rather. AI tools should be a meaningful part of your research, synthesis, and workflow acceleration toolkit, with strong human quality control over the resulting output.
Real collection capability, whether that's hands-on experience building or adapting tools to pull signal from open web, social, and forum sources, external attack-surface and exposure discovery, or direct threat-actor collection. Real strength in one is enough; some of both is ideal.
Demonstrated experience producing finished intelligence such as actor profiles, campaign reporting, attribution assessments, exposure notifications, or infrastructure mapping.
Strong OSINT instincts and the ability to resolve identities, aliases, infrastructure, and behavior across fragmented sources.
Excellent judgment about analytical confidence and evidentiary strength — what can and cannot be defended in a report, a referral, or an operational setting.
Excellent written and verbal communication — you can package a finding for a technical analyst and for a non-technical partner alike.
Comfort operating in a fast-paced environment where priorities can change quickly and ambiguity is normal.
Travel: Up to 50%, within the United States. You will regularly be onsite with critical-infrastructure operators, government partners, and ISACs.
Must be based in the United States. U.S. citizenship is required.
Direct familiarity with one or more critical-infrastructure sectors and their operating environments (e.g., ICS/OT/SCADA, healthcare, energy, or financial-sector security).
Experience working with or delivering intelligence to government partners, ISACs, or sector coordinating bodies.
Working proficiency in a language heavily used by cyber actors, particularly if used operationally rather than academically.
A public presence: conference talks, published research, or invite-only sharing circles.
TRM's Cybercrime team sits within the Primary Intelligence organization, alongside the other threat categories, and combines expert tradecraft and boundary-pushing innovation with deep analytical workflows across cyber, OSINT, and blockchain-enabled threat activity.
Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment.
High autonomy, high standards, low bureaucracy — you work directly with analysts, engineers, and the partners and customers who depend on your output.
Weekly team syncs to align targeting priorities and review disruption opportunities.
Daily async standups via Slack on active work, returns, and target packages in flight.
Primary time zone overlap: US Eastern / Central.
All output documented in Notion and TRM's investigative tools.
Surge availability. There is no formal on-call rotation. During active disruption windows, typically when a partner needs an answer in hours rather than days, the team flexes hours to meet the moment.
Move quickly from a single lead or indicator to an initial analytical picture while the signal is still operationally useful.
Support partners and internal teams on time-sensitive issues where fast, defensible judgment matters more than perfect information.
Continuously adapt your tradecraft as adversaries, data sources, and analytical tooling evolve.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nABOUT THE ROLE\n\nCritical infrastructure — energy, water, healthcare, financial services, telecommunications, transportation, and the government systems that depend on them — is under sustained pressure from the full spectrum of cyber threat actors, from financially motivated criminals through to nation-state operators. The organizations most important to protect are often the ones with the least visibility into their own exposure.\n\nTRM's Cybercrime team, part of the Primary Intelligence organization, works to close that gap. As a Senior / Staff Cyber Threat Response Advisor focused on cyber resilience for critical infrastructure, your job is to analyze critical-infrastructure sectors, identify the organizations that matter most to protect, surface the vulnerabilities and exposures affecting them, and get that intelligence into the hands of the people who can act on it — the critical-infrastructure entities themselves as consumers, working alongside government and ISAC partners.\n\nThis is a senior individual-contributor role for someone who wants to do the work directly. You will run all-source analysis end to end on some of the most consequential targets in the cyber mission, fusing OSINT, external exposure discovery, and threat-actor collection into defensible findings that partners can act on immediately.\n\n\n\n\nTHE IMPACT YOU WILL HAVE\n\n - Drive end-to-end remediation for your sectors. Analyze critical-infrastructure sectors to identify the organizations most important to protect, and surface the vulnerabilities and exposures affecting them — from a first signal through to an actionable notification a defender can use.\n\n - Run cyber threat collection. Combine OSINT, external attack-surface and exposure discovery, and direct threat-actor collection to find and validate exposures — and the actors positioned to exploit them — across fragmented sources.\n\n - Build with AI, not just use it. Leverage AI to build the tools and workflows necessary to achieve your mission with speed and scale, ensuring human quality control over every output. Feed what works back into TRM's tooling and methods so defense and remediation against cyber threats scale beyond your own caseload.\n\n - Build the network picture around cyber threats. Map C2 infrastructure, malware families, TTPs, and the actors operating them, so a finding reflects how a threat against a sector actually operates rather than a catalogue of isolated indicators.\n\n - Triage at scale. Work through large indicator and exposure sets, cluster infrastructure, and turn fragmented signals into clear, defensible findings that stakeholders can act on immediately.\n\n - Produce finished intelligence. Deliver exposure notifications, actor and campaign profiles, IOC packages, and infrastructure attributions that hold up when tested by a critical-infrastructure defender, a government partner, or an ISAC.\n\n - Act as a senior advisor across multiple active threats at once, helping improve quality, share tradecraft, and informally support other analysts through strong analytical execution.\n\n - Partner across the ecosystem. Work directly with critical-infrastructure entities, government partners, ISACs, engineers, and internal teams on the specific exposures, actors, and referrals in front of you.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5-8+ years in cyber threat intelligence, incident response, or a closely related analytical field, including experience as the primary point of contact for an outside organization during a live incident or remediation.\n\n - A track record of driving complex analysis independently — taking a body of fragmented information and driving it to a real, actionable outcome, not just writing a report about it.\n\n - You are comfortable working to someone else's clock. You have delivered real answers under RFI-style pressure — a partner needing something in hours or days, not on a self-paced research timeline — and can point to examples.\n\n - Applied AI fluency is required. We expect you to already be building AI-assisted or agentic workflows in your daily analytical work, to be able to show how you validate their outputs and where they fail, and to treat AI as a force multiplier for remediation at scale rather. AI tools should be a meaningful part of your research, synthesis, and workflow acceleration toolkit, with strong human quality control over the resulting output.\n\n - Real collection capability, whether that's hands-on experience building or adapting tools to pull signal from open web, social, and forum sources, external attack-surface and exposure discovery, or direct threat-actor collection. Real strength in one is enough; some of both is ideal.\n\n - Demonstrated experience producing finished intelligence such as actor profiles, campaign reporting, attribution assessments, exposure notifications, or infrastructure mapping.\n\n - Strong OSINT instincts and the ability to resolve identities, aliases, infrastructure, and behavior across fragmented sources.\n\n - Excellent judgment about analytical confidence and evidentiary strength — what can and cannot be defended in a report, a referral, or an operational setting.\n\n - Excellent written and verbal communication — you can package a finding for a technical analyst and for a non-technical partner alike.\n\n - Comfort operating in a fast-paced environment where priorities can change quickly and ambiguity is normal.\n\n - Travel: Up to 50%, within the United States. You will regularly be onsite with critical-infrastructure operators, government partners, and ISACs.\n\n - Must be based in the United States. U.S. citizenship is required.\n\n\n\n\nNICE-TO-HAVE\n\n - Direct familiarity with one or more critical-infrastructure sectors and their operating environments (e.g., ICS/OT/SCADA, healthcare, energy, or financial-sector security).\n\n - Experience working with or delivering intelligence to government partners, ISACs, or sector coordinating bodies.\n\n - Working proficiency in a language heavily used by cyber actors, particularly if used operationally rather than academically.\n\n - A public presence: conference talks, published research, or invite-only sharing circles.\n\n\n\n\nABOUT THE TEAM\n\n - TRM's Cybercrime team sits within the Primary Intelligence organization, alongside the other threat categories, and combines expert tradecraft and boundary-pushing innovation with deep analytical workflows across cyber, OSINT, and blockchain-enabled threat activity.\n\n - Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment.\n\n - High autonomy, high standards, low bureaucracy — you work directly with analysts, engineers, and the partners and customers who depend on your output.\n\n\n\n\nTEAM OPERATING RHYTHMS\n\n - Weekly team syncs to align targeting priorities and review disruption opportunities.\n\n - Daily async standups via Slack on active work, returns, and target packages in flight.\n\n - Primary time zone overlap: US Eastern / Central.\n\n - All output documented in Notion and TRM's investigative tools.\n\n - Surge availability. There is no formal on-call rotation. During active disruption windows, typically when a partner needs an answer in hours rather than days, the team flexes hours to meet the moment.\n\n\nLEARN ABOUT TRM SPEED IN THIS POSITION\n\n - Move quickly from a single lead or indicator to an initial analytical picture while the signal is still operationally useful.\n\n - Support partners and internal teams on time-sensitive issues where fast, defensible judgment matters more than perfect information.\n\n - Continuously adapt your tradecraft as adversaries, data sources, and analytical tooling evolve.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$168K – $228K • Offers Equity","scrapeableCompensationSalarySummary":"$168K - $228K","compensationTiers":[{"id":"dbf1b051-e68d-4473-abcb-8d3092afc7af","tierSummary":"$168K – $228K • Offers Equity","title":"United States","additionalInformation":null,"components":[{"id":"580df8a5-9c9e-4ab2-a3cc-9625f5494181","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"72d57ccc-7f6f-4a83-878c-9526c13300e4","summary":"$168K – $228K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":168000,"maxValue":228000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":168000,"maxValue":228000}]}},{"id":"f17832e4-5aaa-4f54-989f-2b845dca7ec8","title":"Content Marketing Lead","department":"Go-To-Market","team":"Demand Generation","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-30T12:48:02.322+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/f17832e4-5aaa-4f54-989f-2b845dca7ec8","applyUrl":"https://jobs.ashbyhq.com/trm-labs/f17832e4-5aaa-4f54-989f-2b845dca7ec8/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Content Marketing Lead produces TRM's flagship brand content: high-impact, globally relevant work that makes TRM the reference point on the issues that define modern crime and how it's fought. You'll spend most of your time creating that content with TRM's experts and making sure it reaches the audiences who matter. You'll also set the quality bar for content across TRM and build the frameworks and AI workflows that let marketers across regions and campaigns produce strong work on their own.
The impact you will have:
Create flagship content with TRM's Insights, Policy, leadership and other SME teams that makes TRM the authority on the issues that matter most to our customers
Own distribution for everything you produce. Run TRM's owned channels directly, and partner with Demand Gen, Comms and other teams to get your work into the channels you don't own, from paid promotion and earned media to executive voice. For now, you'll also oversee TRM's corporate social channels
Own TRM's voice and tone. Build the style guide, templates and AI workflows that help regional and demand marketers produce on-brand content, and give the final edit on high-visibility work
Own TRM's blog/Resources hub and, with technical and agency partners, the SEO/GEO content strategy. Produce the content that moves search and AI-citation metrics on the topics that matter most to TRM
What we’re looking for:
5+ years of B2B content marketing, with a portfolio of flagship, point-of-view work. A background in cybersecurity, threat intelligence, fintech or public-sector-facing work is a strong plus
Strong editorial judgment, and experience setting standards other teams adopt
An AI-native approach: you use AI across research, drafting, repurposing and optimization, and you're curious about new tooling
A distribution mindset: you plan how a piece will reach people before you publish it
Experience working with SEO/GEO specialists and owning the performance of the content you produce
An excellent writer who can distill nuanced, technical topics for different audiences
Learn about TRM Speed in this position:
Ship first-to-market: when Design is backed up before a launch and a competitor is about to announce a comparable solution, break a white paper into blog posts and publish yourself to win the moment
Build scalable systems (templates, standards) so quality content ships faster without adding headcount
Use AI to compress drafting and production cycles
Move content from idea to press-ready without unnecessary hand-offs
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $140,000-$188,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Content Marketing Lead produces TRM's flagship brand content: high-impact, globally relevant work that makes TRM the reference point on the issues that define modern crime and how it's fought. You'll spend most of your time creating that content with TRM's experts and making sure it reaches the audiences who matter. You'll also set the quality bar for content across TRM and build the frameworks and AI workflows that let marketers across regions and campaigns produce strong work on their own.\n\nThe impact you will have:\n\n - Create flagship content with TRM's Insights, Policy, leadership and other SME teams that makes TRM the authority on the issues that matter most to our customers\n\n - Own distribution for everything you produce. Run TRM's owned channels directly, and partner with Demand Gen, Comms and other teams to get your work into the channels you don't own, from paid promotion and earned media to executive voice. For now, you'll also oversee TRM's corporate social channels\n\n - Own TRM's voice and tone. Build the style guide, templates and AI workflows that help regional and demand marketers produce on-brand content, and give the final edit on high-visibility work\n\n - Own TRM's blog/Resources hub and, with technical and agency partners, the SEO/GEO content strategy. Produce the content that moves search and AI-citation metrics on the topics that matter most to TRM\n\nWhat we’re looking for:\n\n - 5+ years of B2B content marketing, with a portfolio of flagship, point-of-view work. A background in cybersecurity, threat intelligence, fintech or public-sector-facing work is a strong plus\n\n - Strong editorial judgment, and experience setting standards other teams adopt\n\n - An AI-native approach: you use AI across research, drafting, repurposing and optimization, and you're curious about new tooling\n\n - A distribution mindset: you plan how a piece will reach people before you publish it\n\n - Experience working with SEO/GEO specialists and owning the performance of the content you produce\n\n - An excellent writer who can distill nuanced, technical topics for different audiences\n\nLearn about TRM Speed in this position:\n\n - Ship first-to-market: when Design is backed up before a launch and a competitor is about to announce a comparable solution, break a white paper into blog posts and publish yourself to win the moment\n\n - Build scalable systems (templates, standards) so quality content ships faster without adding headcount\n\n - Use AI to compress drafting and production cycles\n\n - Move content from idea to press-ready without unnecessary hand-offs\n\n\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $140,000-$188,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f2300b8e-f935-447c-94f1-eb578e077f17","title":"Content Marketing Lead, Insights ","department":"Go-To-Market","team":"Content & Brand Marketing","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"London, United Kingdom","address":{"postalAddress":{"addressCountry":"United Kingdom"}}}],"publishedAt":"2026-10-20T22:47:55.525+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/f2300b8e-f935-447c-94f1-eb578e077f17","applyUrl":"https://jobs.ashbyhq.com/trm-labs/f2300b8e-f935-447c-94f1-eb578e077f17/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs is building the content engine that makes the market see TRM as the authority on crypto crime and financial-crime intelligence. As Content Marketing Lead for Research & Insights, you will turn the work of our Insights team into reports, articles, and campaigns that customers, journalists, and the wider crime-fighting community read, cite, and act on. You will own a proactive plan for which research stories TRM tells, when, and for whom, and make sure each one reaches the right audience.
The impact you will have:
Set the research content agenda. Build and own a proactive editorial plan with the Insights team that decides which findings become flagship reports, blog posts, social content, or media pitches, using AI to scan the research pipeline and surface the stories worth telling.
Turn research into a content engine. Carry findings from concept to published, distributed content and handle roughly 1 to 3 pieces a week, using AI workflows across review, drafting, and repurposing so quality holds as volume grows.
Decide the argument, then let AI accelerate production. Shape and pressure-test each narrative and its data yourself, then use AI to draft variants, headlines, and channel-specific cuts so more of your time goes to judgment and less to production.
Own distribution for everything you produce. Plan how each piece reaches its audience before it publishes, push it across owned, paid, and earned channels, and use AI to tailor it for social, the newsletter, and executive voice.
Grow TRM's search and AI-citation visibility. Produce the content that makes TRM the cited authority on priority themes, and use SEO and GEO tooling to find gaps and measure what moves.
Support media outreach. Work alongside TRM's head of Comms on journalist outreach for research releases, feed what you learn from coverage back into the content plan, and tune what works for the next release.
What we're looking for:
5+ years of B2B content marketing, editorial, or research-communications experience, with a portfolio of data- or research-based point-of-view work.
An AI-native approach: you use AI across research review, drafting, repurposing, and optimization, and you build workflows others can reuse.
Strong editorial judgment and the ability to strengthen complex, technical narratives without sacrificing accuracy, including when AI produced the first draft.
Experience owning a piece end to end, from concept through publication and distribution, and proactively planning content rather than only fulfilling requests.
A distribution mindset, with comfort using AI and analytics to measure and improve how content performs.
The ability to translate technical, data-driven material into clear, engaging content, using AI to adapt tone and format for different audiences.
About the Team:
You will join Content & Brand Marketing within GTM Marketing, working hand in hand with the Insights team in Primary Intelligence and with Demand Gen and Comms.
The work is dedicated to data and research-based storytelling: TRM's credibility depends on the market seeing our intelligence and domain expertise, and this role scales that output.
It is a small, senior, AI-native team that expects ownership, pace, and strong judgment, and gives you real latitude to decide what TRM should be known for.
The hard part is intellectual: challenging researchers, finding the angle that makes a finding matter, and keeping quality high as volume grows.
Team Operating Rhythms:
Distributed, not distant: the team works across the US and Europe/UK and keeps collaboration-hours overlap so ideas move quickly.
Async-first communication with regular syncs; the editorial calendar is the team's shared source of truth.
Close, continuous partnership with researchers, Demand Gen, and Comms rather than handoffs.
AI is part of the daily workflow, not an afterthought.
Required online and collaboration hours:
Schedule: Overlap with US-based team collaboration hours; specific hours confirmed at offer.
Travel Requirements:
Schedule: Minimal; occasional team or event travel.
Frequency: Occasional.
Onsite Requirements:
Schedule: None; fully remote.
Frequency: None.
Learn about TRM Speed in this position:
In your first 30 days, publish a research piece end to end, from concept to distribution, with a plan for how it reaches its audience.
Within 60 days, stand up an AI-assisted production workflow that lets the team ship 1 to 3 research pieces a week without adding headcount.
Within 90 days, move a flagship finding from idea to press-ready and placed, measurably lifting reach and search or AI-citation visibility on a priority theme.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $140,000-$188,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM Labs is building the content engine that makes the market see TRM as the authority on crypto crime and financial-crime intelligence. As Content Marketing Lead for Research & Insights, you will turn the work of our Insights team into reports, articles, and campaigns that customers, journalists, and the wider crime-fighting community read, cite, and act on. You will own a proactive plan for which research stories TRM tells, when, and for whom, and make sure each one reaches the right audience.\n\nThe impact you will have:\n\n - Set the research content agenda. Build and own a proactive editorial plan with the Insights team that decides which findings become flagship reports, blog posts, social content, or media pitches, using AI to scan the research pipeline and surface the stories worth telling.\n\n - Turn research into a content engine. Carry findings from concept to published, distributed content and handle roughly 1 to 3 pieces a week, using AI workflows across review, drafting, and repurposing so quality holds as volume grows.\n\n - Decide the argument, then let AI accelerate production. Shape and pressure-test each narrative and its data yourself, then use AI to draft variants, headlines, and channel-specific cuts so more of your time goes to judgment and less to production.\n\n - Own distribution for everything you produce. Plan how each piece reaches its audience before it publishes, push it across owned, paid, and earned channels, and use AI to tailor it for social, the newsletter, and executive voice.\n\n - Grow TRM's search and AI-citation visibility. Produce the content that makes TRM the cited authority on priority themes, and use SEO and GEO tooling to find gaps and measure what moves.\n\n - Support media outreach. Work alongside TRM's head of Comms on journalist outreach for research releases, feed what you learn from coverage back into the content plan, and tune what works for the next release.\n\nWhat we're looking for:\n\n - 5+ years of B2B content marketing, editorial, or research-communications experience, with a portfolio of data- or research-based point-of-view work.\n\n - An AI-native approach: you use AI across research review, drafting, repurposing, and optimization, and you build workflows others can reuse.\n\n - Strong editorial judgment and the ability to strengthen complex, technical narratives without sacrificing accuracy, including when AI produced the first draft.\n\n - Experience owning a piece end to end, from concept through publication and distribution, and proactively planning content rather than only fulfilling requests.\n\n - A distribution mindset, with comfort using AI and analytics to measure and improve how content performs.\n\n - The ability to translate technical, data-driven material into clear, engaging content, using AI to adapt tone and format for different audiences.\n\nAbout the Team:\n\n - You will join Content & Brand Marketing within GTM Marketing, working hand in hand with the Insights team in Primary Intelligence and with Demand Gen and Comms.\n\n - The work is dedicated to data and research-based storytelling: TRM's credibility depends on the market seeing our intelligence and domain expertise, and this role scales that output.\n\n - It is a small, senior, AI-native team that expects ownership, pace, and strong judgment, and gives you real latitude to decide what TRM should be known for.\n\n - The hard part is intellectual: challenging researchers, finding the angle that makes a finding matter, and keeping quality high as volume grows.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: the team works across the US and Europe/UK and keeps collaboration-hours overlap so ideas move quickly.\n\n - Async-first communication with regular syncs; the editorial calendar is the team's shared source of truth.\n\n - Close, continuous partnership with researchers, Demand Gen, and Comms rather than handoffs.\n\n - AI is part of the daily workflow, not an afterthought.\n\nRequired online and collaboration hours:\n\n - Schedule: Overlap with US-based team collaboration hours; specific hours confirmed at offer.\n\nTravel Requirements:\n\n - Schedule: Minimal; occasional team or event travel.\n\n - Frequency: Occasional.\n\nOnsite Requirements:\n\n - Schedule: None; fully remote.\n\n - Frequency: None.\n\nLearn about TRM Speed in this position:\n\n - In your first 30 days, publish a research piece end to end, from concept to distribution, with a plan for how it reaches its audience.\n\n - Within 60 days, stand up an AI-assisted production workflow that lets the team ship 1 to 3 research pieces a week without adding headcount.\n\n - Within 90 days, move a flagship finding from idea to press-ready and placed, measurably lifting reach and search or AI-citation visibility on a priority theme.\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $140,000-$188,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1f9b3bac-2ac3-4b74-b5b9-4ea1de8a347b","title":"Lead Instructor","department":"Go-To-Market","team":"Customer Success","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-30T21:49:55.876+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/1f9b3bac-2ac3-4b74-b5b9-4ea1de8a347b","applyUrl":"https://jobs.ashbyhq.com/trm-labs/1f9b3bac-2ac3-4b74-b5b9-4ea1de8a347b/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs is on a mission to build a safer world by fighting crime and protecting the people who investigate it. We started as a blockchain intelligence company — helping law enforcement, government agencies, financial institutions, and businesses detect, investigate, and disrupt crypto-enabled crime — and today our platform reaches well beyond the blockchain. We fuse on-chain data with cyber and open-source intelligence (OSINT) so investigators can move from a single crypto address to the full story behind a criminal network. Our blockchain intelligence and AI intelligence platforms turn fragmented signals into fast, defensible investigative leads for the teams protecting public safety and national security every day.
To accomplish this mission, TRM Academy delivers a personalized learning platform where anyone, anywhere can learn at their own pace how to detect and prevent fraud and financial crime involving cryptocurrencies. It is a global community of Learners including the world's experts in blockchain, crypto compliance, and financial crime investigations. Learners also get access to personalized courses, instructional videos, practice exercises, exclusive events, and more.
As the Lead Instructor, Cyber & OSINT, you will own the design and delivery of TRM Academy training on cyber investigations, open-source intelligence (OSINT), and cyber threat intelligence (CTI) for public-sector and government audiences — turning complex tradecraft into practical, mission-ready skills. You'll teach across TRM's AI intelligence and blockchain intelligence platforms, showing analysts and investigators how to pivot from cyber and open-source signals to on-chain activity and build a complete picture of the actors behind a threat. While the role centers on government audiences, you should be equally comfortable training private-sector teams — such as security and threat intel teams, crypto businesses, and financial institutions.
As a member of the Training Team at TRM, you will be responsible for building the content and programs that enable others — learners, customers, and fellow instructors — to rapidly upskill. Our team is made up of master instructors who can command a room, build engaging content, and speak to every level of expertise. We know how our products are used in the real world and help our customers become humble masters too.
We stay sharp on the threat landscape by conducting ad hoc investigations, supporting time-sensitive analysis for our partners, and developing solutions that allow TRM to scale rapidly and effectively. You will collaborate with an experienced team of intelligence experts, engineers, and data scientists to deliver cutting-edge support to TRM's clients.
Program manage and conduct live and virtual training on cyber, OSINT, and CTI tradecraft for a global community of public-sector and government learners.
Design and build curriculum, learning modules, labs, and practical exercises — in writing, mixed media, and in-person briefings — that enable learners and other instructors to deliver and apply the material.
Teach across TRM's AI intelligence and blockchain intelligence platforms, helping analysts combine cyber and OSINT tradecraft with on-chain tracing to build complete, defensible cases.
Develop train-the-trainer materials, instructor guides, and reusable content so TRM Academy can scale its cyber and OSINT offerings.
Proactively identify, build, and manage relationships with government and industry partners to add new Learners to the TRM Academy cadre.
Keep course materials current with the evolving threat landscape — including ransomware, nation-state activity, phishing, account takeovers (ATOs), sim swaps, hacks and exploits, and other cyber-enabled crime.
Maintain a working proficiency in cyber investigative techniques, OSINT methodology, threat actor tracking, and intelligence analysis and reporting.
Please note: This role requires travel of 50–75%.
3–5+ years of experience instructing courses, leading trainings, or delivering technical instruction.
Hands-on experience in cyber investigations, OSINT, and/or cyber threat intelligence (CTI) (core requirement).
Experience working in or with the public sector / government — for example, in a cyber division, intelligence unit, or agency cyber program — or a proven track record training these audiences.
Proven experience building course content — curriculum, labs, practical exercises, and appropriate testing — that enables others to learn and teach.
Comfortable training private-sector audiences as well, such as security teams, crypto businesses/VASPs, and financial institutions.
Excellent oral and written communication skills.
Ability to command the room.
AI fluency (this is part of our new performance review process and is also part of the interview process!)
Law enforcement experience — federal and/or state, local, and education (SLED).
Blockchain, cryptocurrency, or digital assets knowledge, including on-chain investigations or money laundering typologies.
Relevant certifications (e.g., GIAC such as GCTI or GOSI, or similar cyber/OSINT credentials).
TRM is an AI-native company. We expect our instructors to already be using AI tools in their day-to-day work — to accelerate research, author and refine training content, and speed up investigative and analytical workflows. AI fluency is not \"awareness\" or interest; it's production usage. It is evaluated in our interview process and is part of our performance review process.
Government teams are on the front lines of cyber-enabled crime and national security threats. By teaching them to combine cyber, OSINT, and threat intelligence tradecraft with blockchain intelligence on TRM's platforms, you directly increase how quickly and confidently they can detect, investigate, and disrupt the threats that put people at risk. Every course you build and every cohort you train turns abstract concepts into concrete skills analysts can apply to active cases that week.
You will join TRM Academy’s Training and Certification team, a group of master instructors who build engaging content and teach to every level of expertise.
The work is intellectually demanding: you maintain real investigative proficiency across on-chain, cyber and OSINT while translating it into teachable, defensible skills.
Mission-first, execution-oriented culture that values speed, high delivery quality and measurable business impact through education.
AI-native team: instructors use AI in daily work and build reusable assets the whole cadre adopts.
Team Operating Rhythms:
Distributed, not distant: a US-based team that collaborates across time zones with regular overlap for syncs and co-delivery.
Slack-first, async communication; @mention for timely responses.
Weekly 1:1s and team syncs, plus regular cohort planning and retro rhythms.
Frequent travel for in-person delivery at agency and partner sites.
Required online and collaboration hours:
Schedule: US business hours with overlap across US time zones for internal syncs and co-delivery.
On-Call Responsibilities:
No on-call responsibilities
Travel Requirements:
Schedule: In-person delivery at federal, SLED and partner sites across the United States.
Frequency: 50 to 75%.
Onsite Requirements:
Schedule: Frequent in-person cohort delivery; no single fixed office requirement.
Frequency: As needed for customer and agency training.
Learn about TRM Speed in this position:
Within your first 30 days, scope a requested training program and stand up a first version, using AI to draft the slides, workbook and assessment so live instruction can happen that same month.
Within 60 days, ship reusable, AI-generated scenario and assessment assets that at least one other instructor adopts, raising delivery consistency across the cadre.
Within 90 days, turn a live law enforcement cohort into measurable follow-through by handing off engaged Learners to Sales/CS/GI and standardizing the play so it repeats.
The following represents the estimated range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $155,000 - $175,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM Labs is on a mission to build a safer world by fighting crime and protecting the people who investigate it. We started as a blockchain intelligence company — helping law enforcement, government agencies, financial institutions, and businesses detect, investigate, and disrupt crypto-enabled crime — and today our platform reaches well beyond the blockchain. We fuse on-chain data with cyber and open-source intelligence (OSINT) so investigators can move from a single crypto address to the full story behind a criminal network. Our blockchain intelligence and AI intelligence platforms turn fragmented signals into fast, defensible investigative leads for the teams protecting public safety and national security every day.\n\nTo accomplish this mission, TRM Academy delivers a personalized learning platform where anyone, anywhere can learn at their own pace how to detect and prevent fraud and financial crime involving cryptocurrencies. It is a global community of Learners including the world's experts in blockchain, crypto compliance, and financial crime investigations. Learners also get access to personalized courses, instructional videos, practice exercises, exclusive events, and more.\n\n\nABOUT THE ROLE\n\nAs the Lead Instructor, Cyber & OSINT, you will own the design and delivery of TRM Academy training on cyber investigations, open-source intelligence (OSINT), and cyber threat intelligence (CTI) for public-sector and government audiences — turning complex tradecraft into practical, mission-ready skills. You'll teach across TRM's AI intelligence and blockchain intelligence platforms, showing analysts and investigators how to pivot from cyber and open-source signals to on-chain activity and build a complete picture of the actors behind a threat. While the role centers on government audiences, you should be equally comfortable training private-sector teams — such as security and threat intel teams, crypto businesses, and financial institutions.\n\nAs a member of the Training Team at TRM, you will be responsible for building the content and programs that enable others — learners, customers, and fellow instructors — to rapidly upskill. Our team is made up of master instructors who can command a room, build engaging content, and speak to every level of expertise. We know how our products are used in the real world and help our customers become humble masters too.\n\nWe stay sharp on the threat landscape by conducting ad hoc investigations, supporting time-sensitive analysis for our partners, and developing solutions that allow TRM to scale rapidly and effectively. You will collaborate with an experienced team of intelligence experts, engineers, and data scientists to deliver cutting-edge support to TRM's clients.\n\n\nTHE IMPACT YOU'LL HAVE HERE\n\n - Program manage and conduct live and virtual training on cyber, OSINT, and CTI tradecraft for a global community of public-sector and government learners.\n\n - Design and build curriculum, learning modules, labs, and practical exercises — in writing, mixed media, and in-person briefings — that enable learners and other instructors to deliver and apply the material.\n\n - Teach across TRM's AI intelligence and blockchain intelligence platforms, helping analysts combine cyber and OSINT tradecraft with on-chain tracing to build complete, defensible cases.\n\n - Develop train-the-trainer materials, instructor guides, and reusable content so TRM Academy can scale its cyber and OSINT offerings.\n\n - Proactively identify, build, and manage relationships with government and industry partners to add new Learners to the TRM Academy cadre.\n\n - Keep course materials current with the evolving threat landscape — including ransomware, nation-state activity, phishing, account takeovers (ATOs), sim swaps, hacks and exploits, and other cyber-enabled crime.\n\n - Maintain a working proficiency in cyber investigative techniques, OSINT methodology, threat actor tracking, and intelligence analysis and reporting.\n\n - Please note: This role requires travel of 50–75%.\n\n\nWHAT WE'RE LOOKING FOR\n\n - 3–5+ years of experience instructing courses, leading trainings, or delivering technical instruction.\n\n - Hands-on experience in cyber investigations, OSINT, and/or cyber threat intelligence (CTI) (core requirement).\n\n - Experience working in or with the public sector / government — for example, in a cyber division, intelligence unit, or agency cyber program — or a proven track record training these audiences.\n\n - Proven experience building course content — curriculum, labs, practical exercises, and appropriate testing — that enables others to learn and teach.\n\n - Comfortable training private-sector audiences as well, such as security teams, crypto businesses/VASPs, and financial institutions.\n\n - Excellent oral and written communication skills.\n\n - Ability to command the room.\n\n - AI fluency (this is part of our new performance review process and is also part of the interview process!)\n\n\nNICE TO HAVE\n\n - Law enforcement experience — federal and/or state, local, and education (SLED).\n\n - Blockchain, cryptocurrency, or digital assets knowledge, including on-chain investigations or money laundering typologies.\n\n - Relevant certifications (e.g., GIAC such as GCTI or GOSI, or similar cyber/OSINT credentials).\n\n\nA NOTE ON AI FLUENCY\n\nTRM is an AI-native company. We expect our instructors to already be using AI tools in their day-to-day work — to accelerate research, author and refine training content, and speed up investigative and analytical workflows. AI fluency is not \"awareness\" or interest; it's production usage. It is evaluated in our interview process and is part of our performance review process.\n\n\nWHY THIS ROLE MATTERS\n\nGovernment teams are on the front lines of cyber-enabled crime and national security threats. By teaching them to combine cyber, OSINT, and threat intelligence tradecraft with blockchain intelligence on TRM's platforms, you directly increase how quickly and confidently they can detect, investigate, and disrupt the threats that put people at risk. Every course you build and every cohort you train turns abstract concepts into concrete skills analysts can apply to active cases that week.\n\n\nABOUT THE TEAM:\n\n - You will join TRM Academy’s Training and Certification team, a group of master instructors who build engaging content and teach to every level of expertise.\n\n - The work is intellectually demanding: you maintain real investigative proficiency across on-chain, cyber and OSINT while translating it into teachable, defensible skills.\n\n - Mission-first, execution-oriented culture that values speed, high delivery quality and measurable business impact through education.\n\n - AI-native team: instructors use AI in daily work and build reusable assets the whole cadre adopts.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: a US-based team that collaborates across time zones with regular overlap for syncs and co-delivery.\n\n - Slack-first, async communication; @mention for timely responses.\n\n - Weekly 1:1s and team syncs, plus regular cohort planning and retro rhythms.\n\n - Frequent travel for in-person delivery at agency and partner sites.\n\nRequired online and collaboration hours:\n\n - Schedule: US business hours with overlap across US time zones for internal syncs and co-delivery.\n\nOn-Call Responsibilities:\n\n - No on-call responsibilities\n\nTravel Requirements:\n\n - Schedule: In-person delivery at federal, SLED and partner sites across the United States.\n\n - Frequency: 50 to 75%.\n\nOnsite Requirements:\n\n - Schedule: Frequent in-person cohort delivery; no single fixed office requirement.\n\n - Frequency: As needed for customer and agency training.\n\nLearn about TRM Speed in this position:\n\n - Within your first 30 days, scope a requested training program and stand up a first version, using AI to draft the slides, workbook and assessment so live instruction can happen that same month.\n\n - Within 60 days, ship reusable, AI-generated scenario and assessment assets that at least one other instructor adopts, raising delivery consistency across the cadre.\n\n - Within 90 days, turn a live law enforcement cohort into measurable follow-through by handing off engaged Learners to Sales/CS/GI and standardizing the play so it repeats.\n\nThe following represents the estimated range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only\n\n - The estimated base salary range for this role is $155,000 - $175,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c504b1e3-7584-4164-8b60-d16a95fbdda1","title":"Senior Product Counsel ","department":"G&A","team":"Product & Privacy","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-22T22:55:56.406+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/c504b1e3-7584-4164-8b60-d16a95fbdda1","applyUrl":"https://jobs.ashbyhq.com/trm-labs/c504b1e3-7584-4164-8b60-d16a95fbdda1/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We are looking for a Senior Product Counsel to serve as one of the primary legal partners for TRM's Product and Engineering organizations. You will advise on the legal implications of product decisions from conception through launch — with a particular focus on how TRM collects, uses, and delivers blockchain data, and how it builds AI-powered features on top of it.
This is a high-autonomy, high-impact role that sits at the intersection of legal, product, and business strategy. You will report into the Assistant General Counsel and be embedded in the product development lifecycle — sitting in roadmap reviews, spec discussions, and launch-readiness processes, and working directly with Product Managers, Engineers, Data Scientists, and GTM teams. You are expected to operate independently, exercise sound judgment under ambiguity, and translate legal requirements into practical guidance that teams can actually execute.
TRM's products process sensitive data across dozens of jurisdictions on behalf of governments, financial institutions, and crypto businesses. The product legal questions we face — around data sourcing, AI/ML, intellectual property, and novel regulatory frameworks — are novel, high-stakes, and consequential. This role is for a senior lawyer who thrives in that environment.
Serve as legal partner to Product and Engineering, advising on the legal implications of product decisions from conception through launch across TRM's product portfolio.
Advise our Blockchain Intelligence and Data teams on data collection methods and practices, data sourcing and licensing, and the permissible use of first- and third-party data.
Counsel on the development and deployment of AI/ML features — including model training, data inputs and outputs, transparency, and emerging AI regulatory requirements.
Advise on intellectual property matters relevant to the product, including ownership, licensing, and open-source use.
Draft and refine product-facing legal terms, including terms of service, acceptable use policies, data terms, and customer-facing product documentation.
Partner closely with Privacy Counsel on the privacy and data-protection implications of product specs, technical architectures, and data flows, with an eye toward legal risk, data minimization, and regulatory compliance.
Identify legal and regulatory risks in proposed product features and recommend practical mitigations that preserve product momentum.
Build scalable legal frameworks, playbooks, and self-service resources so Product and Engineering teams can move quickly with legal clarity.
Collaborate with other members of the Legal team on regulatory matters, commercial agreements, and special projects as needed.
J.D. from an accredited U.S. law school and active bar membership in good standing of at least one U.S. state bar.
6–8 years of legal experience at a reputable law firm and/or in-house at a technology company, with a substantial focus on product counseling.
Demonstrated experience advising Product and Engineering teams throughout the product development lifecycle, ideally for data-intensive or AI-powered products.
Working knowledge of the legal issues that shape technology products — data use and licensing, intellectual property, AI/ML, consumer-facing terms, and how privacy frameworks (e.g., GDPR, CCPA/CPRA) intersect with product decisions.
Strong commercial instincts — you understand the business context behind legal questions and give advice that helps teams make decisions, not avoid them.
Comfort operating in ambiguous, cross-jurisdictional environments where the right answer isn't always obvious, and the ability to manage multiple priorities and tight deadlines with minimal supervision.
Clear, direct communicator who can translate legal complexity for non-lawyer stakeholders, with the executive presence to engage senior stakeholders, external partners, and outside counsel.
Comfort with AI tooling and integrating it into legal workflows.
Experience advising companies that serve government or financial institution customers is a plus. Familiarity with blockchain, cryptocurrency, or fintech is a plus but not required.
In your first 90 days, you will have a firm command of TRM's product portfolio, data flows, and existing legal posture, and will have built relationships with Product and Engineering leads and begun showing up proactively in product development conversations. Within six months, you will be the trusted, go-to legal partner for the product organization — having stood up scalable frameworks that let teams move quickly with legal clarity, and established yourself as a practical, commercially-minded partner across the company.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nTHE ROLE\n\nWe are looking for a Senior Product Counsel to serve as one of the primary legal partners for TRM's Product and Engineering organizations. You will advise on the legal implications of product decisions from conception through launch — with a particular focus on how TRM collects, uses, and delivers blockchain data, and how it builds AI-powered features on top of it.\n\nThis is a high-autonomy, high-impact role that sits at the intersection of legal, product, and business strategy. You will report into the Assistant General Counsel and be embedded in the product development lifecycle — sitting in roadmap reviews, spec discussions, and launch-readiness processes, and working directly with Product Managers, Engineers, Data Scientists, and GTM teams. You are expected to operate independently, exercise sound judgment under ambiguity, and translate legal requirements into practical guidance that teams can actually execute.\n\nTRM's products process sensitive data across dozens of jurisdictions on behalf of governments, financial institutions, and crypto businesses. The product legal questions we face — around data sourcing, AI/ML, intellectual property, and novel regulatory frameworks — are novel, high-stakes, and consequential. This role is for a senior lawyer who thrives in that environment.\n\n \n\n\nWHAT YOU'LL DO\n\n - Serve as legal partner to Product and Engineering, advising on the legal implications of product decisions from conception through launch across TRM's product portfolio.\n\n - Advise our Blockchain Intelligence and Data teams on data collection methods and practices, data sourcing and licensing, and the permissible use of first- and third-party data.\n\n - Counsel on the development and deployment of AI/ML features — including model training, data inputs and outputs, transparency, and emerging AI regulatory requirements.\n\n - Advise on intellectual property matters relevant to the product, including ownership, licensing, and open-source use.\n\n - Draft and refine product-facing legal terms, including terms of service, acceptable use policies, data terms, and customer-facing product documentation.\n\n - Partner closely with Privacy Counsel on the privacy and data-protection implications of product specs, technical architectures, and data flows, with an eye toward legal risk, data minimization, and regulatory compliance.\n\n - Identify legal and regulatory risks in proposed product features and recommend practical mitigations that preserve product momentum.\n\n - Build scalable legal frameworks, playbooks, and self-service resources so Product and Engineering teams can move quickly with legal clarity.\n\n - Collaborate with other members of the Legal team on regulatory matters, commercial agreements, and special projects as needed.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n - J.D. from an accredited U.S. law school and active bar membership in good standing of at least one U.S. state bar.\n\n - 6–8 years of legal experience at a reputable law firm and/or in-house at a technology company, with a substantial focus on product counseling.\n\n - Demonstrated experience advising Product and Engineering teams throughout the product development lifecycle, ideally for data-intensive or AI-powered products.\n\n - Working knowledge of the legal issues that shape technology products — data use and licensing, intellectual property, AI/ML, consumer-facing terms, and how privacy frameworks (e.g., GDPR, CCPA/CPRA) intersect with product decisions.\n\n - Strong commercial instincts — you understand the business context behind legal questions and give advice that helps teams make decisions, not avoid them.\n\n - Comfort operating in ambiguous, cross-jurisdictional environments where the right answer isn't always obvious, and the ability to manage multiple priorities and tight deadlines with minimal supervision.\n\n - Clear, direct communicator who can translate legal complexity for non-lawyer stakeholders, with the executive presence to engage senior stakeholders, external partners, and outside counsel.\n\n - Comfort with AI tooling and integrating it into legal workflows.\n\n - Experience advising companies that serve government or financial institution customers is a plus. Familiarity with blockchain, cryptocurrency, or fintech is a plus but not required.\n\n \n\n\nWHAT SUCCESS LOOKS LIKE\n\nIn your first 90 days, you will have a firm command of TRM's product portfolio, data flows, and existing legal posture, and will have built relationships with Product and Engineering leads and begun showing up proactively in product development conversations. Within six months, you will be the trusted, go-to legal partner for the product organization — having stood up scalable frameworks that let teams move quickly with legal clarity, and established yourself as a practical, commercially-minded partner across the company.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$230K – $260K","scrapeableCompensationSalarySummary":"$230K - $260K","compensationTiers":[{"id":"fe2dcdcd-9a01-400c-ab0e-dcf124f83999","tierSummary":"Estimated Base Salary $230K – $260K","title":null,"additionalInformation":null,"components":[{"id":"f8c1565a-ae3a-4eff-8ae8-fd9421b5fba7","summary":"Estimated Base Salary $230K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":260000}]}},{"id":"47efd510-290c-4114-b4b5-8cfa384dd7dd","title":"Deployment Strategist, Public Sector (Embedded Account)","department":"Go-To-Market","team":"Customer Success","employmentType":"FullTime","location":"Washington D.C.","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T00:23:25.123+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington DC"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/47efd510-290c-4114-b4b5-8cfa384dd7dd","applyUrl":"https://jobs.ashbyhq.com/trm-labs/47efd510-290c-4114-b4b5-8cfa384dd7dd/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
This is a single-customer Deployment Strategist role dedicated to a large government contract. Reporting into Customer Success, you'll be the embedded partner accountable for the customer’s success on TRM's AI investigation platform — owning adoption, value realization, and the trajectory of the account over a multi-year horizon, and coordinating the 25+ TRM personnel deployed onsite to make sure outcomes are achieved.
Early on, the work is equal parts standing up value and architecting the program: onboarding users, running trainings, and capturing wins so the customer feels TRM's impact from day one — while also defining the operating model, cadences, metrics, and the roadmap for how the account matures. As it does, more day-to-day execution shifts to the customer's own team and you move into the full steady-state DS remit — sustained adoption, reporting, business reviews, and the partnership that underpins renewal and expansion.
What you'll own
Account success & value realization — you own the outcome: adoption, mission impact, and the value story that carries renewal and expansion.
Program architecture & governance — define the operating model, cadences, decision rights, and escalation paths; own the program charter and keep it current.
Onsite team coordination — coordinate across the 25+ TRM personnel deployed onsite, keeping the embedded team aligned and driving toward the outcomes the customer is counting on.
Metric design & tracking — determine what gets measured (mission outcomes, platform usage, capability maturity), wire up the dashboards, and own the story the numbers tell — reported both internally and to the customer.
Workload & transition strategy — author and drive the roadmap for shifting workflows from TRM-led to customer-led, deciding which move, on what timeline, and under what conditions, evolving the model from TRM-heavy to partnership to advisory.
Adoption & enablement — onboard new platform users, field customer questions, and make sure users reach their first meaningful outcomes (\"magic moments\").
Training & readiness — host platform trainings for HQ and field, and partner with TRM Academy so readiness gates are met before users take on live work.
Value capture & communication — capture and record wins, communicate that value back through the regular drumbeat (standups, MBRs, QBRs), and translate program outcomes into the option-year and expansion narrative (the data backbone, not the deal-owner).
Cross-functional coordination — act as the connective tissue across TRM — investigations, TRM Academy, Product/Engineering, and Capture/RevOps — keeping everyone aligned and unblocked.
Customer deliverables & sprint coordination — help the customer produce the administrative deliverables they need and support their sprint coordination.
Risk & issue management — maintain the risk log, flag threats to milestones, and drive mitigations.
What success looks like
Year 1: The operating model, governance, and reporting are stood up; users are onboarded and active; trainings are running for HQ and field; and you're consistently capturing wins and communicating that value back — TRM's impact is visible and documented, and a deliberate shift of routine work toward the customer's team has begun.
Year 2 and beyond: The account is in steady state on the full DS remit — sustained adoption, usage reporting, business reviews, deliverable support — with the customer owning more day-to-day execution and TRM's value clear enough to carry renewal and expansion.
What we're looking for
Program management experience — you can own operating cadences, a multi-stakeholder roadmap, and cross-functional coordination without formal authority, not just track a schedule.
Experience in customer success, deployment, or a strategist/CSM-type role, ideally embedded with a single strategic account.
Experience running QBRs/MBRs and managing revenue outcomes (adoption, renewal, expansion).
Background in or alongside threat intelligence, scam disruption, cyber disruption, or critical infrastructure — you understand the mission and the stakeholders.
Experience delivering in or alongside government / public sector environments.
Strong facilitation and communication skills — comfortable training both leadership and field users and translating usage and outcomes into a clear value story.
AI fluency — you use AI tools to work faster and sharper, and can reason about how an AI investigation platform changes analyst workflows and where human judgment stays essential, helping non-technical users build trust in AI-assisted outputs.
Nice to have
Familiarity with blockchain intelligence, crypto investigations, or financial-crime workflows.
Experience supporting federal law enforcement or national security customers.
About the Team:
You'll join TRM's Customer Success / Deployment Strategist function as the dedicated owner of a large, single-customer government deployment.
This is a net-new seat: you both stand up the program and architect how it matures, with high autonomy and high ownership.
You'll coordinate a large embedded TRM team onsite and partner across TRM Academy, Product/Engineering, and Capture/RevOps.
The bar is high: every DS is expected to pair program-ownership depth with the customer judgment to operate with ownership in a sensitive environment.
Team Operating Rhythms:
Distributed, not distant. The team is US-based, with regular onsite presence in the DC metro area (up to 3 days per week).
Synchronous onsite with the customer and the embedded team; asynchronous between engagements in Slack and Notion.
Weekly 1:1 with manager and a weekly program-health sync; a regular MBR/QBR cadence with the customer.
Operates in US business hours with overlap for internal syncs.
Required online and collaboration hours:
Schedule: US business hours, with overlap across TRM teams for internal syncs and coverage of the customer's operating hours.
On-Call Responsibilities:
This role has no on-call responsibilities
Travel Requirements:
Schedule: Hybrid onsite at the customer in the DC metro area; periodic travel to other sites as the mission requires.
Frequency: Up to 3 days a week onsite
Onsite Requirements:
Schedule: Regular in-person presence at the customer site to coordinate the embedded team and run working sessions and trainings.
Frequency: Up to 3 days a week onsite
Learn about TRM Speed in this position:
Within 30 days: map the deployment, meet the embedded team and key customer stakeholders, and stand up the first automated weekly readout so value is visible from the start.
Within 60 days: launch the operating cadence (standups, reporting, risk log) and onboard the first wave of users to their first meaningful outcomes, with trainings running for HQ and field.
Within 90 days: deliver the first customer MBR/QBR with a coherent metric story and captured wins, and publish the transition roadmap for shifting routine work toward the customer's team.
The following represents the estimated range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $127,000-$156,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThis is a single-customer Deployment Strategist role dedicated to a large government contract. Reporting into Customer Success, you'll be the embedded partner accountable for the customer’s success on TRM's AI investigation platform — owning adoption, value realization, and the trajectory of the account over a multi-year horizon, and coordinating the 25+ TRM personnel deployed onsite to make sure outcomes are achieved.\n\nEarly on, the work is equal parts standing up value and architecting the program: onboarding users, running trainings, and capturing wins so the customer feels TRM's impact from day one — while also defining the operating model, cadences, metrics, and the roadmap for how the account matures. As it does, more day-to-day execution shifts to the customer's own team and you move into the full steady-state DS remit — sustained adoption, reporting, business reviews, and the partnership that underpins renewal and expansion.\n\nWhat you'll own\n\n - Account success & value realization — you own the outcome: adoption, mission impact, and the value story that carries renewal and expansion.\n\n - Program architecture & governance — define the operating model, cadences, decision rights, and escalation paths; own the program charter and keep it current.\n\n - Onsite team coordination — coordinate across the 25+ TRM personnel deployed onsite, keeping the embedded team aligned and driving toward the outcomes the customer is counting on.\n\n - Metric design & tracking — determine what gets measured (mission outcomes, platform usage, capability maturity), wire up the dashboards, and own the story the numbers tell — reported both internally and to the customer.\n\n - Workload & transition strategy — author and drive the roadmap for shifting workflows from TRM-led to customer-led, deciding which move, on what timeline, and under what conditions, evolving the model from TRM-heavy to partnership to advisory.\n\n - Adoption & enablement — onboard new platform users, field customer questions, and make sure users reach their first meaningful outcomes (\"magic moments\").\n\n - Training & readiness — host platform trainings for HQ and field, and partner with TRM Academy so readiness gates are met before users take on live work.\n\n - Value capture & communication — capture and record wins, communicate that value back through the regular drumbeat (standups, MBRs, QBRs), and translate program outcomes into the option-year and expansion narrative (the data backbone, not the deal-owner).\n\n - Cross-functional coordination — act as the connective tissue across TRM — investigations, TRM Academy, Product/Engineering, and Capture/RevOps — keeping everyone aligned and unblocked.\n\n - Customer deliverables & sprint coordination — help the customer produce the administrative deliverables they need and support their sprint coordination.\n\n - Risk & issue management — maintain the risk log, flag threats to milestones, and drive mitigations.\n\nWhat success looks like\n\n - Year 1: The operating model, governance, and reporting are stood up; users are onboarded and active; trainings are running for HQ and field; and you're consistently capturing wins and communicating that value back — TRM's impact is visible and documented, and a deliberate shift of routine work toward the customer's team has begun.\n\n - Year 2 and beyond: The account is in steady state on the full DS remit — sustained adoption, usage reporting, business reviews, deliverable support — with the customer owning more day-to-day execution and TRM's value clear enough to carry renewal and expansion.\n\nWhat we're looking for\n\n - Program management experience — you can own operating cadences, a multi-stakeholder roadmap, and cross-functional coordination without formal authority, not just track a schedule.\n\n - Experience in customer success, deployment, or a strategist/CSM-type role, ideally embedded with a single strategic account.\n\n - Experience running QBRs/MBRs and managing revenue outcomes (adoption, renewal, expansion).\n\n - Background in or alongside threat intelligence, scam disruption, cyber disruption, or critical infrastructure — you understand the mission and the stakeholders.\n\n - Experience delivering in or alongside government / public sector environments.\n\n - Strong facilitation and communication skills — comfortable training both leadership and field users and translating usage and outcomes into a clear value story.\n\n - AI fluency — you use AI tools to work faster and sharper, and can reason about how an AI investigation platform changes analyst workflows and where human judgment stays essential, helping non-technical users build trust in AI-assisted outputs.\n\nNice to have\n\n - Familiarity with blockchain intelligence, crypto investigations, or financial-crime workflows.\n\n - Experience supporting federal law enforcement or national security customers.\n\nAbout the Team:\n\n - You'll join TRM's Customer Success / Deployment Strategist function as the dedicated owner of a large, single-customer government deployment.\n\n - This is a net-new seat: you both stand up the program and architect how it matures, with high autonomy and high ownership.\n\n - You'll coordinate a large embedded TRM team onsite and partner across TRM Academy, Product/Engineering, and Capture/RevOps.\n\n - The bar is high: every DS is expected to pair program-ownership depth with the customer judgment to operate with ownership in a sensitive environment.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant. The team is US-based, with regular onsite presence in the DC metro area (up to 3 days per week).\n\n - Synchronous onsite with the customer and the embedded team; asynchronous between engagements in Slack and Notion.\n\n - Weekly 1:1 with manager and a weekly program-health sync; a regular MBR/QBR cadence with the customer.\n\n - Operates in US business hours with overlap for internal syncs.\n\nRequired online and collaboration hours:\n\n - Schedule: US business hours, with overlap across TRM teams for internal syncs and coverage of the customer's operating hours.\n\nOn-Call Responsibilities:\n\n - This role has no on-call responsibilities\n\nTravel Requirements:\n\n - Schedule: Hybrid onsite at the customer in the DC metro area; periodic travel to other sites as the mission requires.\n\n - Frequency: Up to 3 days a week onsite\n\nOnsite Requirements:\n\n - Schedule: Regular in-person presence at the customer site to coordinate the embedded team and run working sessions and trainings.\n\n - Frequency: Up to 3 days a week onsite\n\nLearn about TRM Speed in this position:\n\n - Within 30 days: map the deployment, meet the embedded team and key customer stakeholders, and stand up the first automated weekly readout so value is visible from the start.\n\n - Within 60 days: launch the operating cadence (standups, reporting, risk log) and onboard the first wave of users to their first meaningful outcomes, with trainings running for HQ and field.\n\n - Within 90 days: deliver the first customer MBR/QBR with a coherent metric story and captured wins, and publish the transition roadmap for shifting routine work toward the customer's team.\n\nThe following represents the estimated range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only\n\n - The estimated base salary range for this role is $127,000-$156,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4805b46e-9446-4f07-afe1-ad7f2b455faa","title":"Revenue and Billing Operations Manager","department":"G&A","team":"Accounting & Financial Operations","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-23T01:00:43.715+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/4805b46e-9446-4f07-afe1-ad7f2b455faa","applyUrl":"https://jobs.ashbyhq.com/trm-labs/4805b46e-9446-4f07-afe1-ad7f2b455faa/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's Finance team keeps revenue and billing accurate, automated, and audit-ready as the company scales. As our Revenue and Billing Operations Manager, you will own the billing function and be a key contributor to revenue accounting, building scalable processes, replacing manual work with automation, and ensuring our records and controls are always audit-ready. You’ll have the opportunity to shape the function from a lean base—deciding what to automate, building the right controls, and creating processes that can scale with TRM.
The Impact You Will Have:
Automate manual billing work, reconciliations, invoice generation, exception flagging, and data validation, building AI-assisted workflows and owning the review and controls that ensure accuracy and audit readiness.
Strengthen revenue accounting so our records are accurate and consistently audit-ready, using AI to accelerate reconciliations and documentation while you verify what touches the books.
Evaluate and implement billing solutions that fit how TRM works, using AI to compare options, assess tradeoffs, and model impact.
Build a prioritized automation roadmap: decide what to automate first and next, and measure the time it gives back to the team.
Build scalable, resilient billing processes that keep pace with growth and reduce key-person dependency.
Partner with Sales, Legal, and Accounting to evaluate how contracts and policies are structured and their downstream billing impact.
What We're Looking For:
Demonstrated AI fluency: you can identify which finance processes to automate, build the workflows, and articulate where AI output must be verified before it is trusted.
Senior experience across revenue accounting and billing operations.
Hands-on experience leading the evaluation and implementation of billing solutions and automating billing or finance processes.
Experience leading external audits and building and maintaining audit-ready processes and controls.
Strategic judgment on automation sequencing and designing effective, scalable controls.
A hands-on, builder mindset: you’re comfortable operating in the details, solving problems directly, and doing the work yourself as part of a lean team.
Clear cross-functional communication with Sales, Legal, and Accounting.
About the Team:
Finance is lean and fast-moving; this role adds senior capacity and redundancy to revenue and billing.
You will have real ownership and the mandate to modernize the function, not just maintain it.
The work is demanding: doing more with less, ahead of a first-year audit, on a team that moves fast.
Team Operating Rhythms:
The team is distributed, not distant, with strong async communication and US working-hours overlap.
Close collaboration with Sales/Deal Desk, Accounting, and Legal.
Learn About TRM Speed:
Within the first 90 days, automate at least one high-volume manual billing process end to end with documented controls.
In the first 30 days, map the full revenue and billing process and identify the top automation opportunities.
Within the first two quarters, deliver an audit-ready improvement to revenue accounting ahead of the first-year audit.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM's Finance team keeps revenue and billing accurate, automated, and audit-ready as the company scales. As our Revenue and Billing Operations Manager, you will own the billing function and be a key contributor to revenue accounting, building scalable processes, replacing manual work with automation, and ensuring our records and controls are always audit-ready. You’ll have the opportunity to shape the function from a lean base—deciding what to automate, building the right controls, and creating processes that can scale with TRM.\n\nThe Impact You Will Have:\n\n - Automate manual billing work, reconciliations, invoice generation, exception flagging, and data validation, building AI-assisted workflows and owning the review and controls that ensure accuracy and audit readiness.\n\n - Strengthen revenue accounting so our records are accurate and consistently audit-ready, using AI to accelerate reconciliations and documentation while you verify what touches the books.\n\n - Evaluate and implement billing solutions that fit how TRM works, using AI to compare options, assess tradeoffs, and model impact.\n\n - Build a prioritized automation roadmap: decide what to automate first and next, and measure the time it gives back to the team.\n\n - Build scalable, resilient billing processes that keep pace with growth and reduce key-person dependency.\n\n - Partner with Sales, Legal, and Accounting to evaluate how contracts and policies are structured and their downstream billing impact.\n\nWhat We're Looking For:\n\n - Demonstrated AI fluency: you can identify which finance processes to automate, build the workflows, and articulate where AI output must be verified before it is trusted.\n\n - Senior experience across revenue accounting and billing operations.\n\n - Hands-on experience leading the evaluation and implementation of billing solutions and automating billing or finance processes.\n\n - Experience leading external audits and building and maintaining audit-ready processes and controls.\n\n - Strategic judgment on automation sequencing and designing effective, scalable controls.\n\n - A hands-on, builder mindset: you’re comfortable operating in the details, solving problems directly, and doing the work yourself as part of a lean team.\n\n - Clear cross-functional communication with Sales, Legal, and Accounting.\n\nAbout the Team:\n\n - Finance is lean and fast-moving; this role adds senior capacity and redundancy to revenue and billing.\n\n - You will have real ownership and the mandate to modernize the function, not just maintain it.\n\n - The work is demanding: doing more with less, ahead of a first-year audit, on a team that moves fast.\n\nTeam Operating Rhythms:\n\n - The team is distributed, not distant, with strong async communication and US working-hours overlap.\n\n - Close collaboration with Sales/Deal Desk, Accounting, and Legal.\n\nLearn About TRM Speed:\n\n - Within the first 90 days, automate at least one high-volume manual billing process end to end with documented controls.\n\n - In the first 30 days, map the full revenue and billing process and identify the top automation opportunities.\n\n - Within the first two quarters, deliver an audit-ready improvement to revenue accounting ahead of the first-year audit.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$140K – $170K","scrapeableCompensationSalarySummary":"$140K - $170K","compensationTiers":[{"id":"2294c346-a58d-4fc9-ae96-1c9a7b54cbfb","tierSummary":"Estimated Base Salary $140K – $170K","title":null,"additionalInformation":null,"components":[{"id":"82245a8a-34e4-40dd-aa52-944471574f7a","summary":"Estimated Base Salary $140K – $170K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":170000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":170000}]}},{"id":"bd844e99-8211-4e0a-aeb5-fb78f174fa17","title":"Sales Enablement Manager, Onchain Compliance","department":"Go-To-Market","team":"Sales Enablement","employmentType":"FullTime","location":"London, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Prague, Czech Republic","address":{"postalAddress":{"addressRegion":"Czech Republic","addressCountry":"Czech Republic","addressLocality":"Prague"}}},{"location":"Brussels, Belgium","address":{"postalAddress":{"addressRegion":"Belgium","addressCountry":"Belgium","addressLocality":"Brussels"}}},{"location":"Amsterdam, Netherlands","address":{"postalAddress":{"addressRegion":"Netherlands","addressCountry":"Netherlands","addressLocality":"Amsterdam"}}},{"location":"United States","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Paris, France","address":{"postalAddress":{"addressCountry":"France"}}},{"location":"São Paulo, Brazil","address":{"postalAddress":{"addressRegion":"São Paulo ","addressCountry":"Brazil","addressLocality":"São Paulo "}}},{"location":"Munich, Germany","address":{"postalAddress":{"addressRegion":"Germany","addressCountry":"Germany","addressLocality":"Berlin"}}},{"location":"Helsinki, Finland","address":{"postalAddress":{"addressRegion":"Finland","addressCountry":"Finland","addressLocality":"Helsinki"}}},{"location":"Lisbon, Portugal","address":{"postalAddress":{"addressRegion":"Portugal","addressCountry":"Portugal","addressLocality":"Lisbon"}}},{"location":"Madrid, Spain","address":{"postalAddress":{"addressCountry":"Spain"}}}],"publishedAt":"2026-10-13T14:03:29.276+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/bd844e99-8211-4e0a-aeb5-fb78f174fa17","applyUrl":"https://jobs.ashbyhq.com/trm-labs/bd844e99-8211-4e0a-aeb5-fb78f174fa17/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Sales Enablement Manager for Onchain Compliance equips TRM’s go-to-market team to sell compliance solutions with consistency and credibility in a fast-moving regulatory market. You will design and continuously improve the onboarding, training, certification, and coaching that shorten time to productivity for the field, and you will run enablement as an AI-first system so a small team can scale as TRM’s products and processes change. This role sits at the center of TRM’s GTM engine, partnering closely with Sales Leadership, PMM, Product, and Deployment.
The impact you will have:
Shorten time-to-ramped-productivity for the Onchain Compliance GTM team by owning segment-specific onboarding built as an AI-first system, using AI to turn a product spec into a full enablement package, including a knowledge check, in a single working session.
Keep the field credible the moment the market moves by building training, roleplays, and talk tracks from real call and deal data with AI, so the team can speak to new capabilities and regulatory events fast.
Raise win rates by running ongoing training and certification across discovery, product mastery, objection handling, competitive positioning, and compliance fundamentals, with AI-generated roleplays and call analysis pinpointing where each person needs practice.
Help managers develop their teams by delivering AI-driven personalized development paths for each GTM team member and surfacing the coaching signals that matter most.
Protect the field from risk by building AI quality checks so nothing inaccurate on compliance or regulation reaches a customer conversation.
Scale a small team’s reach by building and shipping your own agents and automations without waiting on RevOps or engineering, automating last quarter’s manual work every quarter.
What we’re looking for:
Demonstrated AI fluency: you have redesigned your own workflows around AI tools and can build and ship agents and automations, going from spec to a finished enablement asset, including a knowledge check, in one working session.
Experience building and delivering onboarding, training, and certification programs for sales or customer-facing teams, using AI to produce and personalize content at scale.
Able to learn complex topics quickly and turn them into simple, practical resources, using AI to accelerate research, drafting, and call analysis.
Hands-on with sales and enablement tools, and quick to adopt, optimize, and automate new systems with AI.
Comfortable building AI quality checks and roleplays from real call and deal data so content stays accurate and practice is realistic.
3-5+ years in sales enablement, sales training, sales operations, or a related GTM function (high-growth SaaS, fintech, crypto, or cybersecurity), with working knowledge of crypto compliance, AML/CFT, or financial-crime risk and credibility with compliance buyers.
About the Team:
You will join TRM’s GTM Enablement team within Sales, focused on the Onchain Compliance segment.
Small, high-leverage team where enablement runs as an AI-first system and one person’s programs reach the whole field.
The work is intellectually demanding: you translate fast-changing product capabilities and compliance topics such as transaction monitoring, wallet screening, and sanctions exposure into clear, practical guidance the field can use immediately.
Distributed, not distant: async collaboration through Slack, Notion, and shared documentation, with recurring cross-functional meetings.
Team Operating Rhythms:
Primary overlap: at least 4 hours of daily overlap with US Eastern business hours
Slack-first, async communication (text, voice notes, and video messages), plus recurring cross-functional syncs.
Weekly 1:1s and team syncs; a few in-person gatherings per year for planning and connection.
Distributed, not distant, across global time zones.
On-Call Responsibilities:
No on call responsibilities.
Travel Requirements:
Schedule: Occasional travel for team gatherings, GTM kickoffs, or in-person training.
Frequency: Low; a few times per year.
Onsite Requirements:
Schedule: None
Learn about TRM Speed in this position:
Launch-ready in one sprint: when Product kicks off a 2-week feature sprint, ship the full enablement package in parallel (positioning, training, a knowledge check, and adoption measurement) so the field is enabled and certified before the feature flag goes live.
Field-ready in 48 to 72 hours: when a new enforcement action or regulatory change drops, deliver updated messaging, a field brief, and a 15-minute manager roll-out guide within 48 to 72 hours so the team can speak with credibility immediately.
Targeted fix in 10 days: after spotting a pattern of weak discovery with compliance buyers, design and deliver a micro-training (framework, examples, practice reps) within 10 days with 80%+ participation.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Sales Enablement Manager for Onchain Compliance equips TRM’s go-to-market team to sell compliance solutions with consistency and credibility in a fast-moving regulatory market. You will design and continuously improve the onboarding, training, certification, and coaching that shorten time to productivity for the field, and you will run enablement as an AI-first system so a small team can scale as TRM’s products and processes change. This role sits at the center of TRM’s GTM engine, partnering closely with Sales Leadership, PMM, Product, and Deployment.\n\nThe impact you will have:\n\n - Shorten time-to-ramped-productivity for the Onchain Compliance GTM team by owning segment-specific onboarding built as an AI-first system, using AI to turn a product spec into a full enablement package, including a knowledge check, in a single working session.\n\n - Keep the field credible the moment the market moves by building training, roleplays, and talk tracks from real call and deal data with AI, so the team can speak to new capabilities and regulatory events fast.\n\n - Raise win rates by running ongoing training and certification across discovery, product mastery, objection handling, competitive positioning, and compliance fundamentals, with AI-generated roleplays and call analysis pinpointing where each person needs practice.\n\n - Help managers develop their teams by delivering AI-driven personalized development paths for each GTM team member and surfacing the coaching signals that matter most.\n\n - Protect the field from risk by building AI quality checks so nothing inaccurate on compliance or regulation reaches a customer conversation.\n\n - Scale a small team’s reach by building and shipping your own agents and automations without waiting on RevOps or engineering, automating last quarter’s manual work every quarter.\n\nWhat we’re looking for:\n\n - Demonstrated AI fluency: you have redesigned your own workflows around AI tools and can build and ship agents and automations, going from spec to a finished enablement asset, including a knowledge check, in one working session.\n\n - Experience building and delivering onboarding, training, and certification programs for sales or customer-facing teams, using AI to produce and personalize content at scale.\n\n - Able to learn complex topics quickly and turn them into simple, practical resources, using AI to accelerate research, drafting, and call analysis.\n\n - Hands-on with sales and enablement tools, and quick to adopt, optimize, and automate new systems with AI.\n\n - Comfortable building AI quality checks and roleplays from real call and deal data so content stays accurate and practice is realistic.\n\n - 3-5+ years in sales enablement, sales training, sales operations, or a related GTM function (high-growth SaaS, fintech, crypto, or cybersecurity), with working knowledge of crypto compliance, AML/CFT, or financial-crime risk and credibility with compliance buyers.\n\nAbout the Team:\n\n - You will join TRM’s GTM Enablement team within Sales, focused on the Onchain Compliance segment.\n\n - Small, high-leverage team where enablement runs as an AI-first system and one person’s programs reach the whole field.\n\n - The work is intellectually demanding: you translate fast-changing product capabilities and compliance topics such as transaction monitoring, wallet screening, and sanctions exposure into clear, practical guidance the field can use immediately.\n\n - Distributed, not distant: async collaboration through Slack, Notion, and shared documentation, with recurring cross-functional meetings.\n\nTeam Operating Rhythms:\n\n - Primary overlap: at least 4 hours of daily overlap with US Eastern business hours\n\n - Slack-first, async communication (text, voice notes, and video messages), plus recurring cross-functional syncs.\n\n - Weekly 1:1s and team syncs; a few in-person gatherings per year for planning and connection.\n\n - Distributed, not distant, across global time zones.\n\nOn-Call Responsibilities:\n\n - No on call responsibilities.\n\nTravel Requirements:\n\n - Schedule: Occasional travel for team gatherings, GTM kickoffs, or in-person training.\n\n - Frequency: Low; a few times per year.\n\nOnsite Requirements:\n\n - Schedule: None\n\nLearn about TRM Speed in this position:\n\n - Launch-ready in one sprint: when Product kicks off a 2-week feature sprint, ship the full enablement package in parallel (positioning, training, a knowledge check, and adoption measurement) so the field is enabled and certified before the feature flag goes live.\n\n - Field-ready in 48 to 72 hours: when a new enforcement action or regulatory change drops, deliver updated messaging, a field brief, and a 15-minute manager roll-out guide within 48 to 72 hours so the team can speak with credibility immediately.\n\n - Targeted fix in 10 days: after spotting a pattern of weak discovery with compliance buyers, design and deliver a micro-training (framework, examples, practice reps) within 10 days with 80%+ participation.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"28d3523a-a910-4f9f-af72-31313a4e84ff","title":"Senior Software Engineer, Database Engineer ","department":"R&D","team":"Software Engineering","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"United States","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-09-23T19:53:33.270+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/28d3523a-a910-4f9f-af72-31313a4e84ff","applyUrl":"https://jobs.ashbyhq.com/trm-labs/28d3523a-a910-4f9f-af72-31313a4e84ff/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Data Platform team builds and owns highly available, scalable data infrastructure for TRM's products and services. As a Senior Software Engineer on Data Infrastructure (RDBMS), you will develop, operate, and scale the relational database systems that serve data at petabyte scale, helping build a safer financial system for billions of people. This role is uniquely broad at TRM: you own the serving layer end to end, from query performance to cost to availability, on infrastructure that product teams depend on every day.
The impact you will have:
Keep customer-facing APIs fast and available at five-nines by owning query tuning, index design, and schema optimization on petabyte-scale Postgres/Citus, directly determining whether product teams can serve data in real time
Cut storage and compute costs materially by using AI-assisted analysis (pganalyze paired with Claude) to detect compression and data-model opportunities, then shipping validated changes to production
Remove team toil by building agentic automation for routine database operations, such as self-serve pgbouncer provisioning, disk scaling, and blue-green deployments, so any engineer can run them safely
Protect data integrity and latency by driving agentic validation of database changes before they reach production
Keep real-time data flowing by managing CDC pipelines (PeerDB, Fivetran, Debezium) and using AI tooling to debug replication failures faster
Shape the next-generation platform by migrating workloads off first-gen infrastructure and prototyping new data stores with AI-accelerated spikes
Raise the whole team's leverage by codifying your workflows into AI-native runbooks and internal tooling that teammates reuse
What we're looking for:
5–8 years building and operating production PostgreSQL (Citus, Aurora, AlloyDB, or equivalent distributed Postgres)
Deep SQL optimization skills (Explain Plans, CTEs, window functions, partitioning, index design, query-planner behavior in distributed environments), increasingly paired with AI-assisted query analysis
Hands-on experience with CDC tools (PeerDB, Fivetran, Debezium, Datastream, Airbyte) and comfort using AI tooling to debug replication failure modes
Fluency with database profiling (pganalyze or equivalent) to interpret metrics and logs, including using LLMs to summarize performance findings
Production automation experience in Python or Go, including agentic automation of routine database tasks; Postgres extension development is a plus
Daily use of AI coding tools (Claude, Copilot) to accelerate development and produce higher-quality output faster, with the judgment to know when to trust or reject AI output
A track record of using AI-assisted analysis to drive measurable cost or performance improvements in production database systems
About the Team:
The Data Platform team is distributed, not distant. We operate async-first across US and Canada working hours with intentional synchronous touchpoints when speed demands it
We own the petabyte-scale data infrastructure that powers TRM's products. The scope is large, the mission is real, and the work is technically demanding
Team culture is product-focused, customer-focused, coaching-oriented, scrappy when needed, and process-oriented when executing against OKRs
You will work alongside senior engineers who care deeply about their craft and hold high standards for code quality, operational excellence, and cross-team communication
Team Operating Rhythms:
Distributed, not distant: most collaboration happens async in Slack, Notion, and GitHub, and meetings are purposeful and minimal
Primary timezone overlap across US and Canada working hours; our north star is no IC spending more than 3–4 hours per week in meetings
Written-first culture: technical specs and decision docs drive alignment before code
On Call Requirements:
⚠️ On Call Requirements — Pending Regional Compliance Review. This role carries an on-call rotation (approximately once every 15 days; each shift is a 24-hour window across 2 days). On-call is clear to proceed for United States; the Canada portion requires People Ops / Deel provincial confirmation before this section is finalized and posted. See the On-Call Compliance note in the Post-Fill Summary.
Learn about TRM Speed in this position:
Within 30 days, eliminate a single point of failure by shipping self-serve scaling automation (pgbouncer provisioning, disk resizing) that any teammate can run, freeing senior engineering time
Within the first quarter, identify a compression opportunity with AI-assisted analysis, validate it with a proof of concept, and ship it to production for a measurable storage-cost reduction with zero availability impact
Within 90 days, coordinate a schema change across three product-engineering teams in parallel and deliver the platform changes ahead of a product deadline so a customer feature ships on time
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $200,000 - $220,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Data Platform team builds and owns highly available, scalable data infrastructure for TRM's products and services. As a Senior Software Engineer on Data Infrastructure (RDBMS), you will develop, operate, and scale the relational database systems that serve data at petabyte scale, helping build a safer financial system for billions of people. This role is uniquely broad at TRM: you own the serving layer end to end, from query performance to cost to availability, on infrastructure that product teams depend on every day.\n\nThe impact you will have:\n\n - Keep customer-facing APIs fast and available at five-nines by owning query tuning, index design, and schema optimization on petabyte-scale Postgres/Citus, directly determining whether product teams can serve data in real time\n\n - Cut storage and compute costs materially by using AI-assisted analysis (pganalyze paired with Claude) to detect compression and data-model opportunities, then shipping validated changes to production\n\n - Remove team toil by building agentic automation for routine database operations, such as self-serve pgbouncer provisioning, disk scaling, and blue-green deployments, so any engineer can run them safely\n\n - Protect data integrity and latency by driving agentic validation of database changes before they reach production\n\n - Keep real-time data flowing by managing CDC pipelines (PeerDB, Fivetran, Debezium) and using AI tooling to debug replication failures faster\n\n - Shape the next-generation platform by migrating workloads off first-gen infrastructure and prototyping new data stores with AI-accelerated spikes\n\n - Raise the whole team's leverage by codifying your workflows into AI-native runbooks and internal tooling that teammates reuse\n\nWhat we're looking for:\n\n - 5–8 years building and operating production PostgreSQL (Citus, Aurora, AlloyDB, or equivalent distributed Postgres)\n\n - Deep SQL optimization skills (Explain Plans, CTEs, window functions, partitioning, index design, query-planner behavior in distributed environments), increasingly paired with AI-assisted query analysis\n\n - Hands-on experience with CDC tools (PeerDB, Fivetran, Debezium, Datastream, Airbyte) and comfort using AI tooling to debug replication failure modes\n\n - Fluency with database profiling (pganalyze or equivalent) to interpret metrics and logs, including using LLMs to summarize performance findings\n\n - Production automation experience in Python or Go, including agentic automation of routine database tasks; Postgres extension development is a plus\n\n - Daily use of AI coding tools (Claude, Copilot) to accelerate development and produce higher-quality output faster, with the judgment to know when to trust or reject AI output\n\n - A track record of using AI-assisted analysis to drive measurable cost or performance improvements in production database systems\n\nAbout the Team:\n\n - The Data Platform team is distributed, not distant. We operate async-first across US and Canada working hours with intentional synchronous touchpoints when speed demands it\n\n - We own the petabyte-scale data infrastructure that powers TRM's products. The scope is large, the mission is real, and the work is technically demanding\n\n - Team culture is product-focused, customer-focused, coaching-oriented, scrappy when needed, and process-oriented when executing against OKRs\n\n - You will work alongside senior engineers who care deeply about their craft and hold high standards for code quality, operational excellence, and cross-team communication\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: most collaboration happens async in Slack, Notion, and GitHub, and meetings are purposeful and minimal\n\n - Primary timezone overlap across US and Canada working hours; our north star is no IC spending more than 3–4 hours per week in meetings\n\n - Written-first culture: technical specs and decision docs drive alignment before code\n\nOn Call Requirements:\n\n - ⚠️ On Call Requirements — Pending Regional Compliance Review. This role carries an on-call rotation (approximately once every 15 days; each shift is a 24-hour window across 2 days). On-call is clear to proceed for United States; the Canada portion requires People Ops / Deel provincial confirmation before this section is finalized and posted. See the On-Call Compliance note in the Post-Fill Summary.\n\nLearn about TRM Speed in this position:\n\n - Within 30 days, eliminate a single point of failure by shipping self-serve scaling automation (pgbouncer provisioning, disk resizing) that any teammate can run, freeing senior engineering time\n\n - Within the first quarter, identify a compression opportunity with AI-assisted analysis, validate it with a proof of concept, and ship it to production for a measurable storage-cost reduction with zero availability impact\n\n - Within 90 days, coordinate a schema change across three product-engineering teams in parallel and deliver the platform changes ahead of a product deadline so a customer feature ships on time\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $200,000 - $220,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"990a102e-3596-49ac-b527-9addc25771c4","title":"Senior Software Engineer, Data Platform","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"São Paulo, Brazil","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"São Paulo, Brazil","address":{"postalAddress":{"addressRegion":"São Paulo ","addressCountry":"Brazil","addressLocality":"São Paulo"}}}],"publishedAt":"2026-09-23T19:55:01.530+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"São Paulo ","addressCountry":"Brazil","addressLocality":"São Paulo "}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/990a102e-3596-49ac-b527-9addc25771c4","applyUrl":"https://jobs.ashbyhq.com/trm-labs/990a102e-3596-49ac-b527-9addc25771c4/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Data Platform team collaborates with an experienced group of data scientists, engineers, and product managers to build highly available and scalable data infrastructure for TRM's products and services. As a Software Engineer on the Data Platform team, you will be responsible for executing mission-critical systems and data services that analyze blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people.
The impact you will have here:
Build highly reliable data services to integrate with dozens of blockchains.
Develop complex ETL pipelines that transform and process petabytes of structured and unstructured data in real-time.
Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.
Oversee the deployment and monitoring of large database clusters with an unwavering focus on performance and high availability.
Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.
What we’re looking for:
Bachelor's degree (or equivalent) in Computer Science or a related field.
A proven track record, with 5+ years of hands-on experience in architecting distributed system architecture, guiding projects from initial ideation through to successful production deployment.
Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.
Versatility that spans the entire spectrum of data engineering in one or more of the following areas:
In-depth experience with data stores and engines such as Iceberg, Trino, BigQuery, and StarRocks, and Citus.
Proficiency in data pipeline and workflow orchestration tools like Airflow, DBT, etc.
Expertise in data processing technologies and streaming workflows including Spark, Kafka, and Flink.
Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.
Proven ability in loading, querying, and transforming extensive datasets.
Learn about TRM Speed in this position:
Build a scalable engine to optimize routine scaling and maintenance tasks like create self-serve automation for creating new pgbouncer, scaling disks, scaling/updating of clusters, etc. Enabling tasks to be faster next time and reducing dependency on a single person!
Identify ways to compress timelines using 80/20 principle. For instance, what does it take to be operational in a new environment? Identify the must have and nice to haves that are need to deploy our stack to be fully operation. Focus on must haves first to get us operational and then use future milestones to harden for customer readiness. We think in terms of weeks and not months!
Identify first version, a.k.a., \"skateboards\" for projects. For instance, building observability dashboard within a week and later gathering feedback from stakeholders to identify more needs or bells & whistles to add to the dashboard.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Data Platform team collaborates with an experienced group of data scientists, engineers, and product managers to build highly available and scalable data infrastructure for TRM's products and services. As a Software Engineer on the Data Platform team, you will be responsible for executing mission-critical systems and data services that analyze blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people.\n\nThe impact you will have here:\n\n - Build highly reliable data services to integrate with dozens of blockchains.\n\n - Develop complex ETL pipelines that transform and process petabytes of structured and unstructured data in real-time.\n\n - Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.\n\n - Oversee the deployment and monitoring of large database clusters with an unwavering focus on performance and high availability.\n\n - Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.\n\nWhat we’re looking for:\n\n - Bachelor's degree (or equivalent) in Computer Science or a related field.\n\n - A proven track record, with 5+ years of hands-on experience in architecting distributed system architecture, guiding projects from initial ideation through to successful production deployment.\n\n - Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.\n\n - Versatility that spans the entire spectrum of data engineering in one or more of the following areas:\n \n - In-depth experience with data stores and engines such as Iceberg, Trino, BigQuery, and StarRocks, and Citus.\n \n - Proficiency in data pipeline and workflow orchestration tools like Airflow, DBT, etc.\n \n - Expertise in data processing technologies and streaming workflows including Spark, Kafka, and Flink.\n \n - Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.\n \n - Proven ability in loading, querying, and transforming extensive datasets.\n\nLearn about TRM Speed in this position:\n\n - Build a scalable engine to optimize routine scaling and maintenance tasks like create self-serve automation for creating new pgbouncer, scaling disks, scaling/updating of clusters, etc. Enabling tasks to be faster next time and reducing dependency on a single person!\n\n - Identify ways to compress timelines using 80/20 principle. For instance, what does it take to be operational in a new environment? Identify the must have and nice to haves that are need to deploy our stack to be fully operation. Focus on must haves first to get us operational and then use future milestones to harden for customer readiness. We think in terms of weeks and not months!\n\n - Identify first version, a.k.a., \"skateboards\" for projects. For instance, building observability dashboard within a week and later gathering feedback from stakeholders to identify more needs or bells & whistles to add to the dashboard.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e989a9b7-103d-46fb-9787-7f81c8f361c4","title":"Staff Software Engineer, Data Platform","department":"R&D","team":"Data Engineering","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Toronto, Canada","address":{"postalAddress":{"addressCountry":"Canada"}}}],"publishedAt":"2026-09-23T19:56:00.006+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/e989a9b7-103d-46fb-9787-7f81c8f361c4","applyUrl":"https://jobs.ashbyhq.com/trm-labs/e989a9b7-103d-46fb-9787-7f81c8f361c4/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Data Platform team collaborates with an experienced group of data scientists, engineers, and product managers to build highly available and scalable data infrastructure for TRM's products and services. As a Software Engineer on the Data Platform team, you will be responsible for executing mission-critical systems and data services that analyze blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people.
The impact you will have here:
Build highly reliable data services to integrate with dozens of blockchains.
Develop complex ETL pipelines that transform and process petabytes of structured and unstructured data in real-time.
Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.
Oversee the deployment and monitoring of large database clusters with an unwavering focus on performance and high availability.
Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.
What we’re looking for:
Bachelor's degree (or equivalent) in Computer Science or a related field.
A proven track record, with 5+ years of hands-on experience in architecting distributed system architecture, guiding projects from initial ideation through to successful production deployment.
Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.
Versatility that spans the entire spectrum of data engineering in one or more of the following areas:
In-depth experience with data stores and engines such as Iceberg, Trino, BigQuery, and StarRocks, and Citus.
Proficiency in data pipeline and workflow orchestration tools like Airflow, DBT, etc.
Expertise in data processing technologies and streaming workflows including Spark, Kafka, and Flink.
Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.
Proven ability in loading, querying, and transforming extensive datasets.
Learn about TRM Speed in this position:
Build a scalable engine to optimize routine scaling and maintenance tasks like create self-serve automation for creating new pgbouncer, scaling disks, scaling/updating of clusters, etc. Enabling tasks to be faster next time and reducing dependency on a single person!
Identify ways to compress timelines using 80/20 principle. For instance, what does it take to be operational in a new environment? Identify the must have and nice to haves that are need to deploy our stack to be fully operation. Focus on must haves first to get us operational and then use future milestones to harden for customer readiness. We think in terms of weeks and not months!
Identify first version, a.k.a., \"skateboards\" for projects. For instance, building observability dashboard within a week and later gathering feedback from stakeholders to identify more needs or bells & whistles to add to the dashboard.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Data Platform team collaborates with an experienced group of data scientists, engineers, and product managers to build highly available and scalable data infrastructure for TRM's products and services. As a Software Engineer on the Data Platform team, you will be responsible for executing mission-critical systems and data services that analyze blockchain transaction activity at petabyte scale, and ultimately work to build a safer financial system for billions of people.\n\nThe impact you will have here:\n\n - Build highly reliable data services to integrate with dozens of blockchains.\n\n - Develop complex ETL pipelines that transform and process petabytes of structured and unstructured data in real-time.\n\n - Design and architect intricate data models for optimal storage and retrieval to support sub-second latency for querying blockchain data.\n\n - Oversee the deployment and monitoring of large database clusters with an unwavering focus on performance and high availability.\n\n - Collaborate across departments, partnering with data scientists, backend engineers, and product managers to design and implement novel data models that enhance TRM’s products.\n\nWhat we’re looking for:\n\n - Bachelor's degree (or equivalent) in Computer Science or a related field.\n\n - A proven track record, with 5+ years of hands-on experience in architecting distributed system architecture, guiding projects from initial ideation through to successful production deployment.\n\n - Exceptional programming skills in Python, as well as adeptness in SQL or SparkSQL.\n\n - Versatility that spans the entire spectrum of data engineering in one or more of the following areas:\n \n - In-depth experience with data stores and engines such as Iceberg, Trino, BigQuery, and StarRocks, and Citus.\n \n - Proficiency in data pipeline and workflow orchestration tools like Airflow, DBT, etc.\n \n - Expertise in data processing technologies and streaming workflows including Spark, Kafka, and Flink.\n \n - Competence in deploying and monitoring infrastructure within public cloud platforms, utilizing tools such as Docker, Terraform, Kubernetes, and Datadog.\n \n - Proven ability in loading, querying, and transforming extensive datasets.\n\nLearn about TRM Speed in this position:\n\n - Build a scalable engine to optimize routine scaling and maintenance tasks like create self-serve automation for creating new pgbouncer, scaling disks, scaling/updating of clusters, etc. Enabling tasks to be faster next time and reducing dependency on a single person!\n\n - Identify ways to compress timelines using 80/20 principle. For instance, what does it take to be operational in a new environment? Identify the must have and nice to haves that are need to deploy our stack to be fully operation. Focus on must haves first to get us operational and then use future milestones to harden for customer readiness. We think in terms of weeks and not months!\n\n - Identify first version, a.k.a., \"skateboards\" for projects. For instance, building observability dashboard within a week and later gathering feedback from stakeholders to identify more needs or bells & whistles to add to the dashboard.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6bb9ae67-797d-4ac7-9572-3c2d437adc61","title":"Group Product Manager, Onchain Compliance","department":"R&D","team":"Product Management","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-19T15:44:26.602+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/6bb9ae67-797d-4ac7-9572-3c2d437adc61","applyUrl":"https://jobs.ashbyhq.com/trm-labs/6bb9ae67-797d-4ac7-9572-3c2d437adc61/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We're looking for a Group Product Manager who understands that this role is not coordination — it's ownership. This is a player-coach role: you'll lead and develop the Product Managers who own Onchain Compliance, and you'll personally drive the most important initiatives in the portfolio. You're accountable for what your team ships and for the caliber of the PMs who ship it.
You'll own the vision, strategy, and roadmap for TRM's Onchain Compliance products, serving financial institutions, fintechs, crypto businesses, and regulators, and the outcomes your team delivers: adoption, retention, and ARR.
Leading: Hire, coach, and develop PMs. Give direct feedback, know each PM's growth areas, and step in early when a PM or project starts to slip.
Setting direction: Set the vision for onchain compliance and prioritize across your PMs. Define success and failure with real metrics.
Staying hands-on: Own a few critical initiatives yourself. Prototype, build AI agents, and ship alongside your team.
Closing: Build ongoing customer relationships and join strategic deals. Turn what you hear into roadmap unlocks.
Reporting and risk: Tell leadership how Onchain Compliance is doing, using real metrics. Call out risks early and unblock PMs before projects fail.
Core product skills
Product ownership: You own outcomes, not coordination. You've taken complex enterprise products from discovery through launch to measurable business impact.
AI-native execution: You already build agents and use AI to accelerate your work and your team's. You can demo it.
Bias for action: You make decisions with incomplete information and ship working solutions in days, not weeks.
Product taste: You know what great looks like, and you make opinionated calls on what to build, what to cut, and when to ship.
Leadership skills
People leadership: You've built and grown a team of PMs, not just inherited one. You can point to a PM whose performance changed because of something you did.
Vision and communication: You simplify complex ideas, align teams around what matters, and inspire others to build toward a shared vision.
Metrics-driven: You define success and failure with real metrics, report honestly on how things are going, and call out risks early.
Cross-team influence: You set expectations and unblock work with PMs and teams outside your own.
Commercial ownership: You build direct customer relationships, understand financial and regulatory workflows, and answer for adoption, retention, and revenue.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $230,000 - $245,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Our R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nTHE IMPACT YOU'LL HAVE\n\nWe're looking for a Group Product Manager who understands that this role is not coordination — it's ownership. This is a player-coach role: you'll lead and develop the Product Managers who own Onchain Compliance, and you'll personally drive the most important initiatives in the portfolio. You're accountable for what your team ships and for the caliber of the PMs who ship it.\n\nYou'll own the vision, strategy, and roadmap for TRM's Onchain Compliance products, serving financial institutions, fintechs, crypto businesses, and regulators, and the outcomes your team delivers: adoption, retention, and ARR.\n\n - Leading: Hire, coach, and develop PMs. Give direct feedback, know each PM's growth areas, and step in early when a PM or project starts to slip.\n\n - Setting direction: Set the vision for onchain compliance and prioritize across your PMs. Define success and failure with real metrics.\n\n - Staying hands-on: Own a few critical initiatives yourself. Prototype, build AI agents, and ship alongside your team.\n\n - Closing: Build ongoing customer relationships and join strategic deals. Turn what you hear into roadmap unlocks.\n\n - Reporting and risk: Tell leadership how Onchain Compliance is doing, using real metrics. Call out risks early and unblock PMs before projects fail.\n\n\nWHAT WE'RE LOOKING FOR\n\nCore product skills\n\n - Product ownership: You own outcomes, not coordination. You've taken complex enterprise products from discovery through launch to measurable business impact.\n\n - AI-native execution: You already build agents and use AI to accelerate your work and your team's. You can demo it.\n\n - Bias for action: You make decisions with incomplete information and ship working solutions in days, not weeks.\n\n - Product taste: You know what great looks like, and you make opinionated calls on what to build, what to cut, and when to ship.\n\nLeadership skills\n\n - People leadership: You've built and grown a team of PMs, not just inherited one. You can point to a PM whose performance changed because of something you did.\n\n - Vision and communication: You simplify complex ideas, align teams around what matters, and inspire others to build toward a shared vision.\n\n - Metrics-driven: You define success and failure with real metrics, report honestly on how things are going, and call out risks early.\n\n - Cross-team influence: You set expectations and unblock work with PMs and teams outside your own.\n\n - Commercial ownership: You build direct customer relationships, understand financial and regulatory workflows, and answer for adoption, retention, and revenue.\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $230,000 - $245,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n \n \n\nOur R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2a42c549-793f-4b2b-83c8-b87a94730e31","title":"Senior Product Designer","department":"R&D","team":"Product Design","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-29T00:06:50.258+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/2a42c549-793f-4b2b-83c8-b87a94730e31","applyUrl":"https://jobs.ashbyhq.com/trm-labs/2a42c549-793f-4b2b-83c8-b87a94730e31/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
Behind every scam, ransomware attack, and terrorist financing network, there's a trail of money. The people who follow that trail are investigators at law enforcement and government agencies, and compliance teams at crypto businesses and financial institutions. They do some of the most important work there is, and they do it with our products. As Senior Product Designer, you'll design the tools that help them find what matters faster and act on it before threat actors can do more harm. The problems are hard, the data is massive and messy, the decisions carry real consequences, and users can't afford to get it wrong. As AI takes on more of this work, you'll help define how people and agents get it done together. Your work will show up in solved cases, in criminal networks taken apart, and in communities that are safer because of it.
What you'll own
End-to-end design for core workflows across our public and private sector products, from first sketch to what ships
The agentic experience in your areas: how users hand work to AI, check what it did, and decide whether to trust it
Reusable patterns you contribute back to the design system, built so both designers and AI tools can use them
The quality bar on what ships, through tight build reviews with engineering
How you'll work
Designing for experts: Our users are investigators and compliance analysts working through huge volumes of transactions, entities, and risk signals, often under time pressure. You'll learn their workflows well enough to see what they need before they ask for it, and you'll make dense, complex data feel clear without dumbing it down.
Designing for humans and agents: More and more of the work in our product is done by an agent on the user's behalf. You'll design how that agent shows its reasoning, sources, and confidence; where a person steps in to review, correct, or redirect; and what happens when it's wrong. In this domain, trust is the hardest thing to get right.
Building with AI: AI is already part of how you work. You use it to explore directions, generate variants, and get to something clickable fast, so PMs and engineers can react to a working prototype instead of a description. AI speeds you up, but the quality bar is still yours to set.
Shipping with the team: You'll work across both our public sector and private sector pods, embedded with PMs and engineers in the same discovery and launch cycles, and your work doesn't end at handoff. You'll be in the Slack threads and huddles while the team builds, adjusting designs on the spot and explaining your reasoning clearly. You decide whether a problem needs the 1-day, 1-week, or 1-month version, and you design that one.
What we're looking for
Craft in complex products. Your portfolio shows data-heavy B2B product work done well: sharp information architecture and interactions that hold up under real use.
Ownership. You drive design forward without waiting to be told, and you pull PMs, engineers, and other designers in early. You own the outcome without working alone.
Agentic fluency. You've designed product surfaces where AI or automation does real work for the user, or you have a clear point of view on how that design problem differs from traditional UI.
Systems thinking. You treat each solution as a pattern the rest of the product can reuse. You've contributed to or scaled a design system and know what makes one get used.
Speed with judgment. You move fast and know when polish matters and when it doesn't. You'd rather put a rough version in front of the team today than a perfect one next week.
About the team
You'll join a high-output team of product designers inside TRM's Product org, which also includes Product Management, Product Marketing, and TRM Academy. You'll have a focus area, but no one here guards territory. You'll jump in wherever the work is most urgent, even on product surfaces you don't usually work on, and we give each other direct, fast feedback. We hold each other to a high bar.
What TRM speed looks like in this role
A PM shares a spec on Monday morning. By Tuesday you've posted mocks in the thread, along with an AI-built prototype that answers the open questions faster than a meeting would.
Mid-build, an engineer finds the data can't support the approved design. You're in the huddle within the hour with two alternatives and a recommendation, and the team doesn't lose a day.
An agent feature is ready to ship, but testers can't tell why it flagged a wallet. You design the explanation layer (sources, confidence, a path to dig deeper), and it's in engineering's hands that week.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $176,000-$193,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Our R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nBehind every scam, ransomware attack, and terrorist financing network, there's a trail of money. The people who follow that trail are investigators at law enforcement and government agencies, and compliance teams at crypto businesses and financial institutions. They do some of the most important work there is, and they do it with our products. As Senior Product Designer, you'll design the tools that help them find what matters faster and act on it before threat actors can do more harm. The problems are hard, the data is massive and messy, the decisions carry real consequences, and users can't afford to get it wrong. As AI takes on more of this work, you'll help define how people and agents get it done together. Your work will show up in solved cases, in criminal networks taken apart, and in communities that are safer because of it.\n\nWhat you'll own\n\n - End-to-end design for core workflows across our public and private sector products, from first sketch to what ships\n\n - The agentic experience in your areas: how users hand work to AI, check what it did, and decide whether to trust it\n\n - Reusable patterns you contribute back to the design system, built so both designers and AI tools can use them\n\n - The quality bar on what ships, through tight build reviews with engineering\n\nHow you'll work\n\nDesigning for experts: Our users are investigators and compliance analysts working through huge volumes of transactions, entities, and risk signals, often under time pressure. You'll learn their workflows well enough to see what they need before they ask for it, and you'll make dense, complex data feel clear without dumbing it down.\n\nDesigning for humans and agents: More and more of the work in our product is done by an agent on the user's behalf. You'll design how that agent shows its reasoning, sources, and confidence; where a person steps in to review, correct, or redirect; and what happens when it's wrong. In this domain, trust is the hardest thing to get right.\n\nBuilding with AI: AI is already part of how you work. You use it to explore directions, generate variants, and get to something clickable fast, so PMs and engineers can react to a working prototype instead of a description. AI speeds you up, but the quality bar is still yours to set.\n\nShipping with the team: You'll work across both our public sector and private sector pods, embedded with PMs and engineers in the same discovery and launch cycles, and your work doesn't end at handoff. You'll be in the Slack threads and huddles while the team builds, adjusting designs on the spot and explaining your reasoning clearly. You decide whether a problem needs the 1-day, 1-week, or 1-month version, and you design that one.\n\nWhat we're looking for\n\nCraft in complex products. Your portfolio shows data-heavy B2B product work done well: sharp information architecture and interactions that hold up under real use.\n\nOwnership. You drive design forward without waiting to be told, and you pull PMs, engineers, and other designers in early. You own the outcome without working alone.\n\nAgentic fluency. You've designed product surfaces where AI or automation does real work for the user, or you have a clear point of view on how that design problem differs from traditional UI.\n\nSystems thinking. You treat each solution as a pattern the rest of the product can reuse. You've contributed to or scaled a design system and know what makes one get used.\n\nSpeed with judgment. You move fast and know when polish matters and when it doesn't. You'd rather put a rough version in front of the team today than a perfect one next week.\n\nAbout the team\n\nYou'll join a high-output team of product designers inside TRM's Product org, which also includes Product Management, Product Marketing, and TRM Academy. You'll have a focus area, but no one here guards territory. You'll jump in wherever the work is most urgent, even on product surfaces you don't usually work on, and we give each other direct, fast feedback. We hold each other to a high bar.\n\nWhat TRM speed looks like in this role\n\n - A PM shares a spec on Monday morning. By Tuesday you've posted mocks in the thread, along with an AI-built prototype that answers the open questions faster than a meeting would.\n\n - Mid-build, an engineer finds the data can't support the approved design. You're in the huddle within the hour with two alternatives and a recommendation, and the team doesn't lose a day.\n\n - An agent feature is ready to ship, but testers can't tell why it flagged a wallet. You design the explanation layer (sources, confidence, a path to dig deeper), and it's in engineering's hands that week.\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $176,000-$193,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n \n\nOur R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"db211fc3-b7d2-4834-a696-99b03baf9ad1","title":"Senior / Staff Threat Intelligence Analyst, Hacks","department":"R&D","team":"Primary Intelligence","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Singapore, Singapore","address":{"postalAddress":{"addressCountry":"Singapore"}}},{"location":"London, United Kingdom","address":{"postalAddress":{"addressCountry":"United Kingdom"}}},{"location":"EMEA","address":{"postalAddress":{"addressRegion":"EMEA","addressCountry":"Germany"}}},{"location":"Seoul, South Korea","address":{"postalAddress":{"addressRegion":"South Korea","addressCountry":"South Korea","addressLocality":"Seoul"}}}],"publishedAt":"2026-09-30T18:57:44.273+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/db211fc3-b7d2-4834-a696-99b03baf9ad1","applyUrl":"https://jobs.ashbyhq.com/trm-labs/db211fc3-b7d2-4834-a696-99b03baf9ad1/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
When a protocol is drained, or an exchange is compromised, our customers need to know within minutes or hours which addresses to block and where the funds are going. You will own TRM's answer to that, end-to-end.
As a Senior / Staff Threat Intelligence Analyst, you will lead TRM's hacks category: the metrics, the system that hits them, and the contractor team that keeps it running around the clock. You will size that team and make the case for the coverage it requires. We align on the outcome; the approach is yours.
Take command when a big hack breaks and act as a leader. Run TRM's response: triage, coordination across teams, internal and customer communications, and the incident report afterwards. Victim-engaged recovery work is typically led by our Global Investigations team.
Build the machine with AI. Build the tools and agents that automate intake and first attribution, so hacks of every size reach TRM fast, with human quality control over every output.
Get every major hack into TRM fast. Make sure every major hack is visible to customers within hours of the first credible public report, around the clock.
Keep TRM's hack data complete and accurate. Every hack, at any size, is recorded with its entity, theft addresses, date, amount, and hack type.
Follow the money at scale. Design the system, with our Data Science and engineering teams, that carries hack-specific attribution downstream as stolen funds move.
Explain how it happened. Root-cause the most important hacks and publish best-in-industry technical analysis that makes TRM the first source cited.
See the next one coming. Build approaches that spot vulnerable contracts before they are exploited, and get them into our product.
5+ years of professional experience in blockchain intelligence, crypto investigations, cyber threat intelligence, incident response, or a closely related field.
Has owned incident response in a high-stakes environment (exchange, security firm, incident response, or CTI team): war rooms, incident reports, communications under pressure.
Strong on-chain tracing, deep on EVM, and at least one of: BTC, TRON, or Solana, including bridges, cross-chain swaps, and mixers.
Understands how DeFi, bridge, and exchange exploits work, and how attackers behave after the theft.
Applied AI fluency. We expect you to already be building AI-assisted or agentic workflows in your daily analytical work, to be able to show how you validate their outputs and where they fail, and to treat AI as a force multiplier.
Experience managing contractors or leading a small team.
Writes and briefs clearly, from technical deep-dives to executive summaries.
Hands-on and highly accountable: does the hardest work, not only coordinates it.
Smart-contract reverse-engineering (Solidity).
Experience at a security auditor or blockchain analytics firm.
Experience following specific well-known hacker groups.
The hacks function sits within TRM's Primary Intelligence organization, alongside the Facilitation & Money Laundering (F&ML) pod. You will work closely with the Nation States, Cyber Threat Intelligence, and Global Investigations teams, as well as with Data Science and Engineering on automation, and with Marketing on publications.
Monthly metrics review with your manager.
Weekly operating sync with your team.
Regular syncs with your team across time zones.
A war room, run by you, whenever a major hack breaks.
On-call responsibilities
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nABOUT THE ROLE\n\nWhen a protocol is drained, or an exchange is compromised, our customers need to know within minutes or hours which addresses to block and where the funds are going. You will own TRM's answer to that, end-to-end.\n\nAs a Senior / Staff Threat Intelligence Analyst, you will lead TRM's hacks category: the metrics, the system that hits them, and the contractor team that keeps it running around the clock. You will size that team and make the case for the coverage it requires. We align on the outcome; the approach is yours.\n\n\n\n\nTHE IMPACT YOU WILL HAVE\n\n - Take command when a big hack breaks and act as a leader. Run TRM's response: triage, coordination across teams, internal and customer communications, and the incident report afterwards. Victim-engaged recovery work is typically led by our Global Investigations team.\n\n - Build the machine with AI. Build the tools and agents that automate intake and first attribution, so hacks of every size reach TRM fast, with human quality control over every output.\n\n - Get every major hack into TRM fast. Make sure every major hack is visible to customers within hours of the first credible public report, around the clock.\n\n - Keep TRM's hack data complete and accurate. Every hack, at any size, is recorded with its entity, theft addresses, date, amount, and hack type.\n\n - Follow the money at scale. Design the system, with our Data Science and engineering teams, that carries hack-specific attribution downstream as stolen funds move.\n\n - Explain how it happened. Root-cause the most important hacks and publish best-in-industry technical analysis that makes TRM the first source cited.\n\n - See the next one coming. Build approaches that spot vulnerable contracts before they are exploited, and get them into our product.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5+ years of professional experience in blockchain intelligence, crypto investigations, cyber threat intelligence, incident response, or a closely related field.\n\n - Has owned incident response in a high-stakes environment (exchange, security firm, incident response, or CTI team): war rooms, incident reports, communications under pressure.\n\n - Strong on-chain tracing, deep on EVM, and at least one of: BTC, TRON, or Solana, including bridges, cross-chain swaps, and mixers.\n\n - Understands how DeFi, bridge, and exchange exploits work, and how attackers behave after the theft.\n\n - Applied AI fluency. We expect you to already be building AI-assisted or agentic workflows in your daily analytical work, to be able to show how you validate their outputs and where they fail, and to treat AI as a force multiplier.\n\n - Experience managing contractors or leading a small team.\n\n - Writes and briefs clearly, from technical deep-dives to executive summaries.\n\n - Hands-on and highly accountable: does the hardest work, not only coordinates it.\n\n\n\n\nNICE TO HAVE\n\n - Smart-contract reverse-engineering (Solidity).\n\n - Experience at a security auditor or blockchain analytics firm.\n\n - Experience following specific well-known hacker groups.\n\n\n\n\nABOUT THE TEAM\n\nThe hacks function sits within TRM's Primary Intelligence organization, alongside the Facilitation & Money Laundering (F&ML) pod. You will work closely with the Nation States, Cyber Threat Intelligence, and Global Investigations teams, as well as with Data Science and Engineering on automation, and with Marketing on publications.\n\n\n\n\nTEAM OPERATING RHYTHMS\n\n - Monthly metrics review with your manager.\n\n - Weekly operating sync with your team.\n\n - Regular syncs with your team across time zones.\n\n - A war room, run by you, whenever a major hack breaks.\n\n - On-call responsibilities\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$140K – $180K • Offers Equity","scrapeableCompensationSalarySummary":"$140K - $180K","compensationTiers":[{"id":"08a6f451-3dee-4335-a8bf-bc30097d4124","tierSummary":"United States (other countries subject to different salary ranges) $140K – $180K • Offers Equity","title":"United States","additionalInformation":null,"components":[{"id":"12b4f3ab-2fb9-4b37-8c39-1b9a0684519b","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e0ad7f7c-6377-4c7b-9c0b-7302767b685c","summary":"United States (other countries subject to different salary ranges) $140K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":180000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":180000}]}},{"id":"803bf790-5e44-4b50-91d3-e618246085d8","title":"Senior Capture Manager - UK","department":"Go-To-Market","team":"Revenue Operations","employmentType":"FullTime","location":"London, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-09T04:04:51.544+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/803bf790-5e44-4b50-91d3-e618246085d8","applyUrl":"https://jobs.ashbyhq.com/trm-labs/803bf790-5e44-4b50-91d3-e618246085d8/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs is hiring a Senior Capture Manager (UK) to support our most complex, high-impact deals, with an initial focus on public sector opportunities.
This is not a traditional proposal writer or reactive Deal Desk role. The Senior Capture Manager will operate upstream in the sales cycle, partnering closely with Sales, Product, Legal, Security, and RevOps to shape deal strategy, influence decision criteria, and improve win probability before formal procurement begins.
This role exists to increase quality, speed, and consistency across complex deals — while reducing risk, rework, and late-stage friction.
Capture & Deal Strategy
Own capture strategy for PubSec opportunities globally and strategic public sector deals
Engage early in the sales cycle (pre-RFP where possible) to:
Shape requirements and evaluation criteria
Influence Statements of Work and procurement language
Align pricing, scope, and structure with long-term deal success
Act as a strategic advisor to AEs on deal positioning, ROMs, and proposal framing
Proposal Quality & Risk Management
Lead capture execution for complex opportunities:
Translate customer intent into compliant, outcome-driven proposals
Ensure responses accurately reflect customer needs, constraints, and procurement realities
Reduce late-stage surprises by identifying risk early and guiding teams through mitigation strategies
Cross-Functional Orchestration
Serve as a central point of coordination across:
Sales
Product & Engineering
Legal
Security & IT
Finance & RevOps
Triage what requires escalation vs. what can be resolved within Deal Desk
Ensure the right teams are engaged at the right time — no earlier, no later
Enablement & Continuous Improvement
Build reusable capture templates, artifacts, and best practices
Codify learnings from wins and losses to improve future deal execution
Become a subject-matter expert in how TRM wins public sector deals
What Success in the Role Looks Like
Deals are shaped earlier, not rescued later
Proposals reflect buyer intent, outcomes, and procurement realities
Sales experiences faster momentum and fewer blockers
Proposal quality improves without sacrificing speed
Win rates increase for complex public sector opportunities
5–10+ years experience in capture, deal strategy, or complex enterprise/public sector sales support
Proven experience influencing outcomes before RFPs are finalized
Background supporting complex, bespoke software or data platforms
Strong written and verbal communication skills
Ability to operate calmly across multiple high-stakes, concurrent deals
About the Team:
The RevOps team is truly remote! We practice async communication and collaboration through various methods such as slack channels and documentation (Notion, etc.). It's important to note that the primary method for communication for this role with all relevant stakeholders will be through slack (text, voice notes and video messages across DMs and various channels). Additionally, RevOps is involved in a variety of live recurring meetings throughout the week (~8 hours). A few times a year we'll come together in-person to collaborate, with an opportunity to engage in-person more often if you're near a hub.
TRM Speed
BI & Reporting Infrastructure: Built and deployed a fully automated BI dashboard in Looker within one week, reducing GTM reporting time by 60% and enabling real-time insights for leadership.
Tech Stack & Automation: Optimized Salesforce workflows and integrated CPQ automation in under 48 hours, eliminating manual data entry and accelerating deal approvals by 3x.
Revenue Planning & Strategy: Led a full-scale territory realignment in just three days, ensuring seamless execution and zero downtime for the sales team while improving coverage efficiency.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM Labs is hiring a Senior Capture Manager (UK) to support our most complex, high-impact deals, with an initial focus on public sector opportunities.\n\nThis is not a traditional proposal writer or reactive Deal Desk role. The Senior Capture Manager will operate upstream in the sales cycle, partnering closely with Sales, Product, Legal, Security, and RevOps to shape deal strategy, influence decision criteria, and improve win probability before formal procurement begins.\n\nThis role exists to increase quality, speed, and consistency across complex deals — while reducing risk, rework, and late-stage friction.\n\n\n\nWHAT YOU’LL DO\n\nCapture & Deal Strategy\n\n - Own capture strategy for PubSec opportunities globally and strategic public sector deals\n\n - Engage early in the sales cycle (pre-RFP where possible) to:\n \n - Shape requirements and evaluation criteria\n \n - Influence Statements of Work and procurement language\n \n - Align pricing, scope, and structure with long-term deal success\n\n - Act as a strategic advisor to AEs on deal positioning, ROMs, and proposal framing\n\nProposal Quality & Risk Management\n\n - Lead capture execution for complex opportunities:\n \n - Translate customer intent into compliant, outcome-driven proposals\n \n - Ensure responses accurately reflect customer needs, constraints, and procurement realities\n\n - Reduce late-stage surprises by identifying risk early and guiding teams through mitigation strategies\n\nCross-Functional Orchestration\n\n - Serve as a central point of coordination across:\n \n - Sales\n \n - Product & Engineering\n \n - Legal\n \n - Security & IT\n \n - Finance & RevOps\n\n - Triage what requires escalation vs. what can be resolved within Deal Desk\n\n - Ensure the right teams are engaged at the right time — no earlier, no later\n\nEnablement & Continuous Improvement\n\n - Build reusable capture templates, artifacts, and best practices\n\n - Codify learnings from wins and losses to improve future deal execution\n\n - Become a subject-matter expert in how TRM wins public sector deals\n\nWhat Success in the Role Looks Like\n\n - Deals are shaped earlier, not rescued later\n\n - Proposals reflect buyer intent, outcomes, and procurement realities\n\n - Sales experiences faster momentum and fewer blockers\n\n - Proposal quality improves without sacrificing speed\n\n - Win rates increase for complex public sector opportunities\n\n\nQUALIFICATIONS\n\n - 5–10+ years experience in capture, deal strategy, or complex enterprise/public sector sales support\n\n - Proven experience influencing outcomes before RFPs are finalized\n\n - Background supporting complex, bespoke software or data platforms\n\n - Strong written and verbal communication skills\n\n - Ability to operate calmly across multiple high-stakes, concurrent deals\n\nAbout the Team:\n\n - The RevOps team is truly remote! We practice async communication and collaboration through various methods such as slack channels and documentation (Notion, etc.). It's important to note that the primary method for communication for this role with all relevant stakeholders will be through slack (text, voice notes and video messages across DMs and various channels). Additionally, RevOps is involved in a variety of live recurring meetings throughout the week (~8 hours). A few times a year we'll come together in-person to collaborate, with an opportunity to engage in-person more often if you're near a hub.\n\nTRM Speed\n\n - BI & Reporting Infrastructure: Built and deployed a fully automated BI dashboard in Looker within one week, reducing GTM reporting time by 60% and enabling real-time insights for leadership.\n\n - Tech Stack & Automation: Optimized Salesforce workflows and integrated CPQ automation in under 48 hours, eliminating manual data entry and accelerating deal approvals by 3x.\n\n - Revenue Planning & Strategy: Led a full-scale territory realignment in just three days, ensuring seamless execution and zero downtime for the sales team while improving coverage efficiency.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f5770e63-607a-4264-a3b8-cb10d96070d0","title":"Senior Intelligence Analyst","department":"R&D","team":"Primary Intelligence","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-07T19:05:13.190+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/f5770e63-607a-4264-a3b8-cb10d96070d0","applyUrl":"https://jobs.ashbyhq.com/trm-labs/f5770e63-607a-4264-a3b8-cb10d96070d0/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Senior Intelligence Analyst owns TRM’s blockchain intelligence for a priority coverage area. You turn on-chain tracing, OSINT, and diverse intel signals into finished intelligence across scam/fraud, counter-narcotics, and facilitation and money laundering. You lead industry-leading work against professional money laundering organizations, illicit gambling networks, and related actors.
What is unique here: you build the AI-driven pipelines that turn many signals into attribution, making one of TRM’s highest-priority coverage areas a strength.
Deepen TRM’s coverage by owning your area end-to-end and delivering finished, source-cited intelligence products across multiple threat categories.
Build end-to-end AI capability that processes a wide variety of intel signals and augments target selection, so you generate leads faster and at greater scale.
Trace funds across chains and through obfuscation, and correlate on-chain activity with OSINT, including Mandarin-language sources, to attribute money laundering organizations, threat actors, and gambling networks.
Drive attribution and leads that improve delivery in Mission (scam/fraud), Counter Narcotics, Nation States, and Facilitation and Money Laundering.
Set ambitious, industry-leading targets for your coverage area and raise the bar on tradecraft.
Build reusable AI pipelines and methods the broader Intelligence team adopts.
5 to 8+ years in blockchain intelligence, crypto investigations, threat intelligence, or financial-crime investigations.
Strong OSINT and off-chain investigative tradecraft: you connect on-chain activity to real-world people, companies, and networks. Hands-on blockchain tracing experience is a plus, not a requirement; we train strong investigators on our tooling.
Domain expertise in professional money laundering organizations, illicit gambling networks, and underground banking.
Mandarin Chinese fluency is a strong plus.
Production AI fluency: you build end-to-end pipelines that process diverse intel signals and augment target selection, and you critically evaluate the output.
A track record of independently running complex investigations and producing clear, source-cited written intelligence.
US-based preferred, not required.
You will join TRM’s Blockchain Intelligence (Primary Intelligence) organization, a distributed team producing finished intelligence across threat categories.
The work is intellectually demanding: you keep real investigative proficiency across on-chain and OSINT tradecraft while owning a priority coverage area.
Mission-first, high-autonomy, execution-oriented culture with rigorous analytical standards.
AI-native team: analysts build reusable pipelines the whole team adopts.
Distributed, not distant: a US-based analyst collaborating across time zones with regular overlap for syncs.
Slack-first, async communication; @mention for timely responses.
Weekly 1:1s and team syncs, plus case and category rhythms.
Regular cross-category coordination with other Intelligence pods and Global Investigations.
Required online and collaboration hours: standard business hours in your timezone, with 3-4 hours overlap across US time zones (EST preferred) for internal syncs.
Schedule: Occasional travel for team engagements.
Frequency: Low.
Schedule: None required; distributed/remote role.
Within your first 30 days, take ownership of an active case in your coverage area and deliver a finished, source-cited intelligence product.
Within 60 days, build an end-to-end AI pipeline that processes diverse intel signals for augmented target selection and that another analyst can reuse.
Within 90 days, measurably deepen coverage against money laundering organizations or gambling networks, with attribution and leads that support cross-category delivery.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nABOUT THE ROLE\n\nThe Senior Intelligence Analyst owns TRM’s blockchain intelligence for a priority coverage area. You turn on-chain tracing, OSINT, and diverse intel signals into finished intelligence across scam/fraud, counter-narcotics, and facilitation and money laundering. You lead industry-leading work against professional money laundering organizations, illicit gambling networks, and related actors.\n\nWhat is unique here: you build the AI-driven pipelines that turn many signals into attribution, making one of TRM’s highest-priority coverage areas a strength.\n\n\n\n\nTHE IMPACT YOU WILL HAVE\n\n - Deepen TRM’s coverage by owning your area end-to-end and delivering finished, source-cited intelligence products across multiple threat categories.\n\n - Build end-to-end AI capability that processes a wide variety of intel signals and augments target selection, so you generate leads faster and at greater scale.\n\n - Trace funds across chains and through obfuscation, and correlate on-chain activity with OSINT, including Mandarin-language sources, to attribute money laundering organizations, threat actors, and gambling networks.\n\n - Drive attribution and leads that improve delivery in Mission (scam/fraud), Counter Narcotics, Nation States, and Facilitation and Money Laundering.\n\n - Set ambitious, industry-leading targets for your coverage area and raise the bar on tradecraft.\n\n - Build reusable AI pipelines and methods the broader Intelligence team adopts.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - 5 to 8+ years in blockchain intelligence, crypto investigations, threat intelligence, or financial-crime investigations.\n\n - Strong OSINT and off-chain investigative tradecraft: you connect on-chain activity to real-world people, companies, and networks. Hands-on blockchain tracing experience is a plus, not a requirement; we train strong investigators on our tooling.\n\n - Domain expertise in professional money laundering organizations, illicit gambling networks, and underground banking.\n\n - Mandarin Chinese fluency is a strong plus.\n\n - Production AI fluency: you build end-to-end pipelines that process diverse intel signals and augment target selection, and you critically evaluate the output.\n\n - A track record of independently running complex investigations and producing clear, source-cited written intelligence.\n\n - US-based preferred, not required.\n\n\n\n\nABOUT THE TEAM\n\n - You will join TRM’s Blockchain Intelligence (Primary Intelligence) organization, a distributed team producing finished intelligence across threat categories.\n\n - The work is intellectually demanding: you keep real investigative proficiency across on-chain and OSINT tradecraft while owning a priority coverage area.\n\n - Mission-first, high-autonomy, execution-oriented culture with rigorous analytical standards.\n\n - AI-native team: analysts build reusable pipelines the whole team adopts.\n\n\n\n\nTEAM OPERATING RHYTHMS\n\n - Distributed, not distant: a US-based analyst collaborating across time zones with regular overlap for syncs.\n\n - Slack-first, async communication; @mention for timely responses.\n\n - Weekly 1:1s and team syncs, plus case and category rhythms.\n\n - Regular cross-category coordination with other Intelligence pods and Global Investigations.\n\n - Required online and collaboration hours: standard business hours in your timezone, with 3-4 hours overlap across US time zones (EST preferred) for internal syncs.\n\n\n\n\nTRAVEL REQUIREMENTS:\n\n - Schedule: Occasional travel for team engagements.\n\n - Frequency: Low.\n\n\n\n\nONSITE REQUIREMENTS:\n\n - Schedule: None required; distributed/remote role.\n\n\n\n\nLEARN ABOUT TRM SPEED IN THIS POSITION\n\n - Within your first 30 days, take ownership of an active case in your coverage area and deliver a finished, source-cited intelligence product.\n\n - Within 60 days, build an end-to-end AI pipeline that processes diverse intel signals for augmented target selection and that another analyst can reuse.\n\n - Within 90 days, measurably deepen coverage against money laundering organizations or gambling networks, with attribution and leads that support cross-category delivery.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$140K – $168K • Offers Equity","scrapeableCompensationSalarySummary":"$140K - $168K","compensationTiers":[{"id":"d870ba26-9a73-4dba-8889-15422033f8c5","tierSummary":"$140K – $168K • Offers Equity","title":"United States","additionalInformation":null,"components":[{"id":"a05c9e6d-6ca0-42e6-89ea-4ed58cdc1957","summary":"$140K – $168K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":168000},{"id":"133d384a-9f63-428b-9d3e-6c5662180090","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":168000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"f745bdb0-a4f7-4108-9e7b-8824889aa265","title":"Senior Manager, Contracts & Compliance","department":"G&A","team":"General","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-03T00:47:44.297+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/f745bdb0-a4f7-4108-9e7b-8824889aa265","applyUrl":"https://jobs.ashbyhq.com/trm-labs/f745bdb0-a4f7-4108-9e7b-8824889aa265/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As Senior Manager, Contracts & Compliance, you will build and own TRM’s government contracts administration and compliance function within Legal. You will establish the processes, systems and working relationships that keep our government contracts compliant and on track, from proposal review and award through modifications, renewals and closeout. Working closely with Legal, Sales, Capture, Finance and delivery teams, you will turn contract requirements into clear obligations, owners and deadlines, and shape a function as TRM’s public sector business grows.
The impact you will have:
Own administration and compliance for TRM’s government contracts, with an emphasis on US federal contracts, and maintain a central register of obligations, owners, deadlines and required registrations across each contract’s lifecycle.
Use AI to extract obligations, milestones and deadlines from contracts into that register and keep it current, so risks surface early instead of at the deadline.
Lead proposal compliance review: use AI to analyze solicitations and build compliance matrices, then coordinate reps and certs, identify mandatory forms, and flag exceptions for counsel.
Build practical government-contracts policies, procedures, templates and records, and establish clear review, approval, tracking and escalation workflows across Legal, Capture, Sales, Finance and delivery.
Administer contract modifications, task orders, subcontracts and flowdowns, and coordinate renewals, option exercises and closeout, working with Finance on contractual invoicing and reporting.
Partner with the CLO and counsel on interpretation of terms, procurement requirements and legal exceptions, and translate their guidance into repeatable processes and clear instructions for business teams.
Build reusable AI workflows for repeatable contract and compliance reviews so the function scales as public sector contract volume grows.
What we’re looking for:
5+ years of progressively responsible US government contracts experience, including independently administering federal prime contracts through award, modifications, performance and closeout.
Demonstrated experience reviewing solicitations, creating proposal compliance matrices, and coordinating representations, certifications and mandatory submission requirements.
Practical knowledge of FAR/DFARS, IDIQs, task and delivery orders, and applicable subcontract flowdowns, with sound judgment about when to involve counsel.
A track record of building or materially improving contracts processes, templates or tracking systems and managing obligations and deadlines across multiple contracts.
Production AI fluency: comfort using AI to analyze solicitations, draft compliance matrices and manage obligations, with the judgment to validate output on regulatory detail.
Clear communication and strong cross-functional judgment, and a hands-on, service-oriented approach that surfaces risks with practical recommendations.
Nice to have: experience with state, local or international government contracts; administering contracts for software, SaaS or data services; or working with GSA Schedules.
About the Team:
You will join TRM’s Legal team and build a new government-contracts function, partnering closely with the CLO and counsel.
The work is high-judgment and cross-functional: you set the standard for how TRM stays compliant while moving fast on public sector opportunities.
Mission-first, fast-paced, service-oriented culture that values practical risk management over paperwork.
AI-native approach: you use AI daily to analyze solicitations, manage obligations and build repeatable reviews.
Team Operating Rhythms:
Distributed, not distant: a US-based, remote role collaborating across time zones with regular overlap for syncs.
Slack-first, async communication; @mention for timely responses.
Weekly 1:1s and team syncs, plus proposal and contract-review rhythms tied to deadlines.
Close coordination with Sales, Capture, Finance and delivery leaders.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs Senior Manager, Contracts & Compliance, you will build and own TRM’s government contracts administration and compliance function within Legal. You will establish the processes, systems and working relationships that keep our government contracts compliant and on track, from proposal review and award through modifications, renewals and closeout. Working closely with Legal, Sales, Capture, Finance and delivery teams, you will turn contract requirements into clear obligations, owners and deadlines, and shape a function as TRM’s public sector business grows.\n\nThe impact you will have:\n\n - Own administration and compliance for TRM’s government contracts, with an emphasis on US federal contracts, and maintain a central register of obligations, owners, deadlines and required registrations across each contract’s lifecycle.\n\n - Use AI to extract obligations, milestones and deadlines from contracts into that register and keep it current, so risks surface early instead of at the deadline.\n\n - Lead proposal compliance review: use AI to analyze solicitations and build compliance matrices, then coordinate reps and certs, identify mandatory forms, and flag exceptions for counsel.\n\n - Build practical government-contracts policies, procedures, templates and records, and establish clear review, approval, tracking and escalation workflows across Legal, Capture, Sales, Finance and delivery.\n\n - Administer contract modifications, task orders, subcontracts and flowdowns, and coordinate renewals, option exercises and closeout, working with Finance on contractual invoicing and reporting.\n\n - Partner with the CLO and counsel on interpretation of terms, procurement requirements and legal exceptions, and translate their guidance into repeatable processes and clear instructions for business teams.\n\n - Build reusable AI workflows for repeatable contract and compliance reviews so the function scales as public sector contract volume grows.\n\nWhat we’re looking for:\n\n - 5+ years of progressively responsible US government contracts experience, including independently administering federal prime contracts through award, modifications, performance and closeout.\n\n - Demonstrated experience reviewing solicitations, creating proposal compliance matrices, and coordinating representations, certifications and mandatory submission requirements.\n\n - Practical knowledge of FAR/DFARS, IDIQs, task and delivery orders, and applicable subcontract flowdowns, with sound judgment about when to involve counsel.\n\n - A track record of building or materially improving contracts processes, templates or tracking systems and managing obligations and deadlines across multiple contracts.\n\n - Production AI fluency: comfort using AI to analyze solicitations, draft compliance matrices and manage obligations, with the judgment to validate output on regulatory detail.\n\n - Clear communication and strong cross-functional judgment, and a hands-on, service-oriented approach that surfaces risks with practical recommendations.\n\n - Nice to have: experience with state, local or international government contracts; administering contracts for software, SaaS or data services; or working with GSA Schedules.\n\nAbout the Team:\n\n - You will join TRM’s Legal team and build a new government-contracts function, partnering closely with the CLO and counsel.\n\n - The work is high-judgment and cross-functional: you set the standard for how TRM stays compliant while moving fast on public sector opportunities.\n\n - Mission-first, fast-paced, service-oriented culture that values practical risk management over paperwork.\n\n - AI-native approach: you use AI daily to analyze solicitations, manage obligations and build repeatable reviews.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: a US-based, remote role collaborating across time zones with regular overlap for syncs.\n\n - Slack-first, async communication; @mention for timely responses.\n\n - Weekly 1:1s and team syncs, plus proposal and contract-review rhythms tied to deadlines.\n\n - Close coordination with Sales, Capture, Finance and delivery leaders.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7299a0d3-527f-4119-8d6a-7b64a020b169","title":"Instructional Designer, TRM Academy (Compliance)","department":"R&D","team":"Learning Products","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Toronto, Canada","address":{"postalAddress":{"addressCountry":"Canada"}}},{"location":"Amsterdam, Netherlands","address":{"postalAddress":{"addressRegion":"Netherlands","addressCountry":"Netherlands","addressLocality":"Amsterdam"}}},{"location":"Buenos Aires, Argentina","address":{"postalAddress":{"addressCountry":"Argentina"}}},{"location":"Dublin, Ireland","address":{"postalAddress":{"addressRegion":"Ireland","addressCountry":"Ireland","addressLocality":"Dublin"}}},{"location":"London, United Kingdom","address":{"postalAddress":{"addressCountry":"United Kingdom"}}},{"location":"Paris, France","address":{"postalAddress":{"addressCountry":"France"}}},{"location":"EMEA","address":{"postalAddress":{"addressRegion":"EMEA","addressCountry":"Germany"}}},{"location":"São Paulo, Brazil","address":{"postalAddress":{"addressRegion":"São Paulo ","addressCountry":"Brazil","addressLocality":"São Paulo "}}},{"location":"Helsinki, Finland","address":{"postalAddress":{"addressRegion":"Finland","addressCountry":"Finland","addressLocality":"Helsinki"}}},{"location":"Lisbon, Portugal","address":{"postalAddress":{"addressRegion":"Portugal","addressCountry":"Portugal","addressLocality":"Lisbon"}}},{"location":"Madrid, Spain","address":{"postalAddress":{"addressCountry":"Spain"}}}],"publishedAt":"2026-10-01T00:33:27.629+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/7299a0d3-527f-4119-8d6a-7b64a020b169","applyUrl":"https://jobs.ashbyhq.com/trm-labs/7299a0d3-527f-4119-8d6a-7b64a020b169/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Instructional Designer on TRM Academy designs and builds the courses, certifications and learning paths that help financial institutions, crypto businesses, regulators and law enforcement understand crypto risk, apply compliance principles and combat crypto-enabled financial crime. You turn the expertise of TRM's intelligence, policy and compliance teams into published, assessment-backed training across self-paced courses, live sessions and product documentation, in multiple languages. What makes this role different: you use AI to build faster, and you own the accuracy that government agencies and financial institutions rely on when they train and certify their people.
The impact you will have:
Design learning pathways for a widening range of learners. Turn the Academy's catalog into clear paths through self-paced courses, live sessions and scenario-based assessments, with a particular focus on helping compliance teams understand crypto activity, assess risk and apply regulatory requirements in practice.
Keep TRM's certifications accurate and defensible. Run the review cycle for the Academy's certification programs. Route content and exam items to subject-matter experts for sign-off, check figures and citations against their sources, and update courses quickly as crypto risks, regulatory requirements and source material evolve.
Turn expert knowledge into strong training. Coach subject-matter experts with editorial feedback so their expertise becomes clear, well-built courses, hands-on exercises and trainer toolkits for live delivery. Help learners connect technical and regulatory concepts to everyday compliance decisions.
Co-own product documentation and training across TRM's platforms. Keep help content, onboarding and product training accurate and in step with releases, connecting platform capabilities to practical compliance and investigative workflows.
Deliver content in multiple languages without losing accuracy. Run the localization workflow: first-draft translation, native-speaker review and SME sign-off for technical and regulatory material.
Make the team faster, and prove the training works. Draft with AI and own the verification, so no unsupported figure, source or regulatory detail reaches a learner. Build reusable workflows the Academy adopts, and measure both the build time saved and learner outcomes beyond completions.
What we’re looking for:
3 to 5+ years of instructional design or curriculum development for adult learners, with a portfolio of published, assessment-backed courses.
Experience building on an LMS and writing valid assessments and item banks.
Ability to translate technical and regulatory subject-matter content into practical curriculum; familiarity with crypto compliance, anti-money laundering, sanctions or financial-crime risk is a strong plus.
Production AI fluency: you already use AI daily to draft content, generate assessment items and speed up build and research workflows.
Readiness to build reusable AI workflows others adopt, including item generation checked against source and comparisons of existing modules against new intelligence and regulatory developments, and to own the human verification step.
Excellent written communication and a track record owning courses end-to-end as the single accountable owner.
About the Team:
You will join TRM Academy’s Training and Certification team, which builds engaging, mission-relevant content and teaches to every level of expertise.
The work is intellectually demanding: you keep curriculum accurate across crypto, compliance and investigations, with an emphasis on translating evolving risks and regulatory expectations into practical education and valid certification assessments.
Mission-first, execution-oriented culture that values speed, high build quality and measurable business impact through education.
AI-native team: designers use AI daily to build content and ship reusable assets the whole Academy adopts.
Team Operating Rhythms:
Distributed, not distant: a team that collaborates across time zones with regular overlap for syncs and content reviews.
Slack-first, async communication; @mention for timely responses.
Weekly 1:1s and team syncs, plus regular content-build and review rhythms tied to launch windows.
Close working cadence with SMEs in Intelligence, Policy and Compliance and with Product for accuracy.
Required online and collaboration hours:
Schedule: Business hours with overlap across US time zones for internal syncs and content reviews.
Travel Requirements:
Schedule: Minimal; occasional travel for team or customer content sessions if needed.
Onsite Requirements:
Schedule: None required; distributed role.
Learn about TRM Speed in this position:
Within your first 30 days, scope a requested course and stand up a V1 using AI to draft the slides, workbook and assessment, so a first version is ready to review that same month.
Within 60 days, ship a reusable AI item-generation workflow, with items checked against source, that at least one other Academy team member adopts.
Within 90 days, publish practical crypto compliance or certification content end-to-end, with measurable completion or assessment results, and standardize the build play so it repeats.
The following represents the estimated range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $155,000–$175,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Instructional Designer on TRM Academy designs and builds the courses, certifications and learning paths that help financial institutions, crypto businesses, regulators and law enforcement understand crypto risk, apply compliance principles and combat crypto-enabled financial crime. You turn the expertise of TRM's intelligence, policy and compliance teams into published, assessment-backed training across self-paced courses, live sessions and product documentation, in multiple languages. What makes this role different: you use AI to build faster, and you own the accuracy that government agencies and financial institutions rely on when they train and certify their people.\nThe impact you will have:\n\n 1. Design learning pathways for a widening range of learners. Turn the Academy's catalog into clear paths through self-paced courses, live sessions and scenario-based assessments, with a particular focus on helping compliance teams understand crypto activity, assess risk and apply regulatory requirements in practice.\n\n 2. Keep TRM's certifications accurate and defensible. Run the review cycle for the Academy's certification programs. Route content and exam items to subject-matter experts for sign-off, check figures and citations against their sources, and update courses quickly as crypto risks, regulatory requirements and source material evolve.\n\n 3. Turn expert knowledge into strong training. Coach subject-matter experts with editorial feedback so their expertise becomes clear, well-built courses, hands-on exercises and trainer toolkits for live delivery. Help learners connect technical and regulatory concepts to everyday compliance decisions.\n\n 4. Co-own product documentation and training across TRM's platforms. Keep help content, onboarding and product training accurate and in step with releases, connecting platform capabilities to practical compliance and investigative workflows.\n\n 5. Deliver content in multiple languages without losing accuracy. Run the localization workflow: first-draft translation, native-speaker review and SME sign-off for technical and regulatory material.\n\n 6. Make the team faster, and prove the training works. Draft with AI and own the verification, so no unsupported figure, source or regulatory detail reaches a learner. Build reusable workflows the Academy adopts, and measure both the build time saved and learner outcomes beyond completions.\n\nWhat we’re looking for:\n\n - 3 to 5+ years of instructional design or curriculum development for adult learners, with a portfolio of published, assessment-backed courses.\n\n - Experience building on an LMS and writing valid assessments and item banks.\n\n - Ability to translate technical and regulatory subject-matter content into practical curriculum; familiarity with crypto compliance, anti-money laundering, sanctions or financial-crime risk is a strong plus.\n\n - Production AI fluency: you already use AI daily to draft content, generate assessment items and speed up build and research workflows.\n\n - Readiness to build reusable AI workflows others adopt, including item generation checked against source and comparisons of existing modules against new intelligence and regulatory developments, and to own the human verification step.\n\n - Excellent written communication and a track record owning courses end-to-end as the single accountable owner.\n\nAbout the Team:\n\n - You will join TRM Academy’s Training and Certification team, which builds engaging, mission-relevant content and teaches to every level of expertise.\n\n - The work is intellectually demanding: you keep curriculum accurate across crypto, compliance and investigations, with an emphasis on translating evolving risks and regulatory expectations into practical education and valid certification assessments.\n\n - Mission-first, execution-oriented culture that values speed, high build quality and measurable business impact through education.\n\n - AI-native team: designers use AI daily to build content and ship reusable assets the whole Academy adopts.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: a team that collaborates across time zones with regular overlap for syncs and content reviews.\n\n - Slack-first, async communication; @mention for timely responses.\n\n - Weekly 1:1s and team syncs, plus regular content-build and review rhythms tied to launch windows.\n\n - Close working cadence with SMEs in Intelligence, Policy and Compliance and with Product for accuracy.\n\nRequired online and collaboration hours:\n\n - Schedule: Business hours with overlap across US time zones for internal syncs and content reviews.\n\nTravel Requirements:\n\n - Schedule: Minimal; occasional travel for team or customer content sessions if needed.\n\nOnsite Requirements:\n\n - Schedule: None required; distributed role.\n\nLearn about TRM Speed in this position:\n\n - Within your first 30 days, scope a requested course and stand up a V1 using AI to draft the slides, workbook and assessment, so a first version is ready to review that same month.\n\n - Within 60 days, ship a reusable AI item-generation workflow, with items checked against source, that at least one other Academy team member adopts.\n\n - Within 90 days, publish practical crypto compliance or certification content end-to-end, with measurable completion or assessment results, and standardize the build play so it repeats.\n\nThe following represents the estimated range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $155,000–$175,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"818b6fe1-f924-4530-b52c-6a84f0215449","title":"Account Director, Crypto ","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-10T16:50:46.160+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/818b6fe1-f924-4530-b52c-6a84f0215449","applyUrl":"https://jobs.ashbyhq.com/trm-labs/818b6fe1-f924-4530-b52c-6a84f0215449/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM is on a mission to build a safer financial system for billions of people. We deliver a blockchain intelligence data platform to financial institutions, crypto companies, and governments to fight cryptocurrency fraud and financial crime. We consider our business — and our profit — as a way to move towards our mission sustainably and at scale.
The Sales Account Director for crypto-first businesses will lead the go-to-market strategy to increase and strengthen our foothold in the space. We're looking for a customer-obsessed, consultative salesperson to own the entire sales process with new customers. This person will be knowledgeable about the cryptocurrency ecosystem and feel comfortable navigating both complex six-figure deals and fast-moving transactional deals.
Responsibilities:
Own the end-to-end sales process with new customers -- from researching opportunities to tailoring their sales approach to prospects' needs to closing deals -- across crypto-first businesses.
Write client proposals (sometimes, from scratch) and negotiate contracts / SOWs.
Develop and leverage an in-depth understanding of client needs and key initiatives, tailor sales approach to specific business needs, and map these to TRM products.
Generate, maintain, and report against an ongoing pipeline of strategic opportunities to meet and exceed sales targets.
Actively seek to understand industry trends to help position against competitors.
Gather and distribute product feedback from clients and prospects to the sales and product teams to help us continually enhance our product offerings.
What we’re looking for
5+ years of B2B SaaS sales experience with a demonstrated ability to consistently deliver against net new sales targets.
Strong customer-facing presentation/listening skills with the aptitude to establish credibility with senior financial and compliance executives.
Natural storyteller with the capacity to understand customer needs and convey compelling value propositions.
Exceptional communication and problem-solving skills.
Strong knowledge of cryptocurrencies, digital assets, and/or blockchains.
Familiarity with regulatory initiatives and changes related to cryptocurrency; understanding of Anti-Money Laundering (AML) and Know Your Customer (KYC) regulatory frameworks.
Previous experience working in a fast-paced, growing startup environment.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
About the team:
The Private Sector Business Development team is made of independent sales leaders who take ownership and initiative of their territory and responsibilities. Because we’re a global team, each team member is a master of their own territory.
We work asynchronously to share intel, win strategies, and support one another when prospects cross time zones.
Knowing the impact that our work has on the future of TRM, we’re scrappy and find ways to get things done and overcome any challenges that come our way.
Each team member works according to typical business hours in their territory. At times, it’s necessary for the team to meet together a few hours earlier or later than an individual’s local business hours, but those occasions are planned in advance.
Compensation
The compensation range for this role is listed below:
For this role, the range provided is the role's On Target Earnings (\"OTE\") range, meaning that the range includes the sales commissions/sales bonuses target and annual base salary for the role.
$276,666 - $343,334 USD
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Learn about TRM Speed in this position:
Returning prospect and customer communications within 24 hours at most, typically faster.
Raising any customer concerns to the relevant internal teams promptly and ensuring
Responding to internal requests (asks re: customer, prospect, and market information that can range from small to large projects) as quickly as possible.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM is on a mission to build a safer financial system for billions of people. We deliver a blockchain intelligence data platform to financial institutions, crypto companies, and governments to fight cryptocurrency fraud and financial crime. We consider our business — and our profit — as a way to move towards our mission sustainably and at scale. \n\nThe Sales Account Director for crypto-first businesses will lead the go-to-market strategy to increase and strengthen our foothold in the space. We're looking for a customer-obsessed, consultative salesperson to own the entire sales process with new customers. This person will be knowledgeable about the cryptocurrency ecosystem and feel comfortable navigating both complex six-figure deals and fast-moving transactional deals. \n\nResponsibilities:\n\n - Own the end-to-end sales process with new customers -- from researching opportunities to tailoring their sales approach to prospects' needs to closing deals -- across crypto-first businesses.\n\n - Write client proposals (sometimes, from scratch) and negotiate contracts / SOWs.\n\n - Develop and leverage an in-depth understanding of client needs and key initiatives, tailor sales approach to specific business needs, and map these to TRM products.\n\n - Generate, maintain, and report against an ongoing pipeline of strategic opportunities to meet and exceed sales targets.\n\n - Actively seek to understand industry trends to help position against competitors.\n\n - Gather and distribute product feedback from clients and prospects to the sales and product teams to help us continually enhance our product offerings.\n\nWhat we’re looking for\n\n - 5+ years of B2B SaaS sales experience with a demonstrated ability to consistently deliver against net new sales targets.\n\n - Strong customer-facing presentation/listening skills with the aptitude to establish credibility with senior financial and compliance executives.\n\n - Natural storyteller with the capacity to understand customer needs and convey compelling value propositions.\n\n - Exceptional communication and problem-solving skills.\n\n - Strong knowledge of cryptocurrencies, digital assets, and/or blockchains.\n\n - Familiarity with regulatory initiatives and changes related to cryptocurrency; understanding of Anti-Money Laundering (AML) and Know Your Customer (KYC) regulatory frameworks.\n\n - Previous experience working in a fast-paced, growing startup environment.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nAbout the team:\n\n - The Private Sector Business Development team is made of independent sales leaders who take ownership and initiative of their territory and responsibilities. Because we’re a global team, each team member is a master of their own territory.\n\n - We work asynchronously to share intel, win strategies, and support one another when prospects cross time zones.\n\n - Knowing the impact that our work has on the future of TRM, we’re scrappy and find ways to get things done and overcome any challenges that come our way.\n\n - Each team member works according to typical business hours in their territory. At times, it’s necessary for the team to meet together a few hours earlier or later than an individual’s local business hours, but those occasions are planned in advance.\n\nCompensation\n\nThe compensation range for this role is listed below:\n\n - For this role, the range provided is the role's On Target Earnings (\"OTE\") range, meaning that the range includes the sales commissions/sales bonuses target and annual base salary for the role.\n\n - $276,666 - $343,334 USD\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nLearn about TRM Speed in this position:\n\n - Returning prospect and customer communications within 24 hours at most, typically faster.\n\n - Raising any customer concerns to the relevant internal teams promptly and ensuring\n\n - Responding to internal requests (asks re: customer, prospect, and market information that can range from small to large projects) as quickly as possible.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c887dc78-8009-47a6-809c-3e75148a70b6","title":"Strategic Finance Lead, R&D and AI Infrastructure","department":"G&A","team":"FP&A","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-02T17:18:05.539+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/c887dc78-8009-47a6-809c-3e75148a70b6","applyUrl":"https://jobs.ashbyhq.com/trm-labs/c887dc78-8009-47a6-809c-3e75148a70b6/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM is hiring a Strategic Finance Lead, R&D and AI to help decide how the company invests in AI, cloud and compute infrastructure, and the engineering capacity behind its products. You'll be the dedicated finance partner to the CTO and R&D leadership, turning complex usage, billing, and headcount data into recommendations that shape major investment decisions before they're made. Reporting to Pharoah Green, Head of Strategic Finance and FP&A, within the FP&A and Strategic Finance Business Partnership function, you'll design the financial architecture for R&D from the ground up, with AI built into how the work gets done.
The impact you will have:
Shape how TRM invests in AI, cloud, and compute by building an AI-assisted, driver-based economic model that connects usage and billing data across hundreds of SKUs to forecasts and decisions.
Lower R&D costs as a % of revenue without slowing product velocity, using AI to surface optimization opportunities in infrastructure spend and partnering with Engineering to act on them.
Define TRM's AI spend strategy with the Head of AI, using AI-powered analysis to track spend against ROI by tool and workload and to recommend where to commit, consolidate, or build.
Give R&D leaders an early view of change by owning planning, forecasting, and the headcount capacity model, with automated workflows that flag risks while there is still time to act.
Influence major infrastructure and R&D commitments by leading investment cases from business case to decision to measurement, with AI-assisted scenario analysis that makes tradeoffs clear.
Turn R&D performance into a clear executive and board narrative: what changed, why, and which decisions should follow.
Rebuild R&D finance around AI, automation, and Pigment so more time goes to shaping decisions and less to assembling reports.
What we're looking for:
7+ years across strategic finance, FP&A, business operations, or a related role. We care more about the complexity you've owned and the influence you've had than an exact number of years.
A record of owning consequential work end to end: framing an ambiguous question, structuring the analysis, forming a point of view, and driving a recommendation to action.
Strong data-informed modeling skills, including driver-based forecasts, investment cases, and capacity models built from incomplete or complex data, accelerated with AI.
Hands-on experience analyzing cloud, compute, AI, or other usage-based technology costs, and experience partnering with Engineering, Product, Data, AI, or Infrastructure leaders.
The judgment and communication skills to become a trusted partner to senior technical leaders, challenge assumptions constructively, and explain financial implications in plain language.
Applied AI fluency: you can show how you've used AI to improve the speed or quality of modeling, research, or recurring workflows, and how you check the reliability of its output.
Curiosity to learn technical systems quickly and translate how AI products and modern infrastructure scale into financial insight.
About the Team:
Strategic Finance is a small, high-leverage team that works directly with TRM's leadership on planning, investment decisions, and company-wide strategy.
Our job isn't just to explain the numbers. We collaborate with leaders to make better decisions, and we hold a high bar for rigor and trust in our work.
You'll have substantial ownership from day one, direct exposure to the CTO and executive team, and room to shape how R&D finance operates.
The role is built to scale with its owner. Using AI and automation, you can expand what one person owns, and as the mandate grows there may be an opportunity to build a team.
Team Operating Rhythms:
We're distributed, not distant: written communication for clarity and context, live time for decisions and collaboration.
Regular working sessions with the CTO and R&D leaders, plus a monthly R&D cost and forecast review.
Quarterly planning with Talent and R&D on headcount capacity, and annual planning cycles in Pigment.
Slack and Notion for async updates; AI tools are part of the daily workflow.
Learn about TRM Speed in this position:
Within your first 30 days, deliver an initial AI-assisted cloud forecast, focused on GCP with AWS coverage as applicable, that gives R&D leaders their first driver-based view of where infrastructure spend is heading.
Within your first 60 days, put a defined AI spend strategy in front of the CTO, with a clear recommendation on where to commit, consolidate, or cut.
Within your first 90 days, have the R&D capacity model integrated into the planning process so hiring decisions and budget move together.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM is hiring a Strategic Finance Lead, R&D and AI to help decide how the company invests in AI, cloud and compute infrastructure, and the engineering capacity behind its products. You'll be the dedicated finance partner to the CTO and R&D leadership, turning complex usage, billing, and headcount data into recommendations that shape major investment decisions before they're made. Reporting to Pharoah Green, Head of Strategic Finance and FP&A, within the FP&A and Strategic Finance Business Partnership function, you'll design the financial architecture for R&D from the ground up, with AI built into how the work gets done.\n\n\nThe impact you will have:\n\n - Shape how TRM invests in AI, cloud, and compute by building an AI-assisted, driver-based economic model that connects usage and billing data across hundreds of SKUs to forecasts and decisions.\n\n - Lower R&D costs as a % of revenue without slowing product velocity, using AI to surface optimization opportunities in infrastructure spend and partnering with Engineering to act on them.\n\n - Define TRM's AI spend strategy with the Head of AI, using AI-powered analysis to track spend against ROI by tool and workload and to recommend where to commit, consolidate, or build.\n\n - Give R&D leaders an early view of change by owning planning, forecasting, and the headcount capacity model, with automated workflows that flag risks while there is still time to act.\n\n - Influence major infrastructure and R&D commitments by leading investment cases from business case to decision to measurement, with AI-assisted scenario analysis that makes tradeoffs clear.\n\n - Turn R&D performance into a clear executive and board narrative: what changed, why, and which decisions should follow.\n\n - Rebuild R&D finance around AI, automation, and Pigment so more time goes to shaping decisions and less to assembling reports.\n\nWhat we're looking for:\n\n - 7+ years across strategic finance, FP&A, business operations, or a related role. We care more about the complexity you've owned and the influence you've had than an exact number of years.\n\n - A record of owning consequential work end to end: framing an ambiguous question, structuring the analysis, forming a point of view, and driving a recommendation to action.\n\n - Strong data-informed modeling skills, including driver-based forecasts, investment cases, and capacity models built from incomplete or complex data, accelerated with AI.\n\n - Hands-on experience analyzing cloud, compute, AI, or other usage-based technology costs, and experience partnering with Engineering, Product, Data, AI, or Infrastructure leaders.\n\n - The judgment and communication skills to become a trusted partner to senior technical leaders, challenge assumptions constructively, and explain financial implications in plain language.\n\n - Applied AI fluency: you can show how you've used AI to improve the speed or quality of modeling, research, or recurring workflows, and how you check the reliability of its output.\n\n - Curiosity to learn technical systems quickly and translate how AI products and modern infrastructure scale into financial insight.\n\nAbout the Team:\n\n - Strategic Finance is a small, high-leverage team that works directly with TRM's leadership on planning, investment decisions, and company-wide strategy.\n\n - Our job isn't just to explain the numbers. We collaborate with leaders to make better decisions, and we hold a high bar for rigor and trust in our work.\n\n - You'll have substantial ownership from day one, direct exposure to the CTO and executive team, and room to shape how R&D finance operates.\n\n - The role is built to scale with its owner. Using AI and automation, you can expand what one person owns, and as the mandate grows there may be an opportunity to build a team.\n\nTeam Operating Rhythms:\n\n - We're distributed, not distant: written communication for clarity and context, live time for decisions and collaboration.\n\n - Regular working sessions with the CTO and R&D leaders, plus a monthly R&D cost and forecast review.\n\n - Quarterly planning with Talent and R&D on headcount capacity, and annual planning cycles in Pigment.\n\n - Slack and Notion for async updates; AI tools are part of the daily workflow.\n\n\n\nLearn about TRM Speed in this position:\n\n - Within your first 30 days, deliver an initial AI-assisted cloud forecast, focused on GCP with AWS coverage as applicable, that gives R&D leaders their first driver-based view of where infrastructure spend is heading.\n\n - Within your first 60 days, put a defined AI spend strategy in front of the CTO, with a clear recommendation on where to commit, consolidate, or cut.\n\n - Within your first 90 days, have the R&D capacity model integrated into the planning process so hiring decisions and budget move together.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9baef3fe-045c-4ba0-ba17-05257111505c","title":"Product Security Engineer, Senior","department":"R&D","team":"Security","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T20:35:00.572+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/9baef3fe-045c-4ba0-ba17-05257111505c","applyUrl":"https://jobs.ashbyhq.com/trm-labs/9baef3fe-045c-4ba0-ba17-05257111505c/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
About the Team
The Security team is responsible for and committed to securing all things at TRM. From our customers to our code, and everything in between, the security team is involved in all aspects of the business. We are looking for an Application Security Engineer to build mission-critical infrastructure that ensures the highest levels of availability, performance, and application security at TRM for products as built and deployed. From designing the technical strategy to company-wide best practices and implementation, you’ll work closely with engineering and engineering leadership to ensure TRM’s products are safe and secure.
The impact you will have here:
Lead application security reviews and threat modeling, including secure code review, architectural design, and testing
Develop automated testing and mature our Secure SDLC
Own and perform application security vulnerability management
Coordinate penetration testing engagements
Support software engineers and product teams by developing application security best practices
Develop and maintain the bug bounty program
Bootstrap platform security initiatives that help protect TRM data
Inspire a culture of security across the engineering organization by fostering security champions within engineering teams and coordinating secure code training.
What we’re looking for:
Minimum 8 years of experience in Software Development and testing.
BS (or equivalent) in Computer Science, Computer Engineering, or related field.
Proficiency in software development languages: Python, NodeJS, React
Strong understanding of encryption, authentication, and authorization protocols
Deep experience with common software flaws (e.g., OWASP and CWE), testing methodologies , and using common security tooling for testing.
Professional experience with open source, commercial, or native security solutions for cloud providers such as GCP and AWS. Experience with modern secure software development lifecycles, threat modeling, and best practices.
Experience with conducting efficient and comprehensive code security reviews on a daily or weekly basis
Experience triaging and remediating vulnerabilities in software packages or libraries
Experience with Software Security tools such as Github advanced security or other SAST, DAST, and SCA tools
Experience with Web application testing frameworks such as BurpSuite, OWASP ZAP, etc.
Experience with Threat modeling tools such as OWASP Threat Dragon, etc.
Experience working in a previous agile-based software development role required
Experience Red Teaming or penetration testing applications and infrastructure
Professional experience with cloud providers (e.g., GCP and AWS), modern secure software development lifecycles, and best practices.
Strong written and verbal communication skills.
Security certifications such as OSCP, CEH, GWAPT are a plus.
Familiarity with security frameworks (e.g., NIST SP 800-171 SSDF) is a plus
About the Team:
The culture of our team is built on mutual respect, where everyone's opinion is valued and heard.
We prioritize flexibility and efficiency, always seeking smarter ways to work without compromising quality.
Transparency is at the heart of how we operate, both within the team and with the business, as we focus on clearly communicating and addressing cyber risks.
Our collaborative approach ensures that we not only mitigate these risks but also align our efforts with business goals to protect and drive success.
Team’s Time Zones:
Eastern Standard Time (EST - GMT-4)
Pacific Standard Time (PST - GMT-7)
Central European Summer Time (CET - GMT+2)
Learn about TRM Speed in this position:
Prioritize Rapid Threat Assessments: Efficiently perform security risk assessments and triage vulnerabilities based on immediate risk to the business, focusing on the most critical issues with minimal delays.
Integrate Security Early in Development: Embed security testing and reviews within our Product Shipping Framework and CI/CD pipelines to ensure that security is automated and runs parallel to the fast-paced development cycle, preventing bottlenecks.
Proactively Educate Developers: Conduct just-in-time security training for developers and engineers, offering real-time advice and code reviews to help them produce secure code without interrupting their workflow.
Optimize Tools for Speed: Leverage lightweight and efficient security tools that can be quickly integrated into development environments without slowing down deployments, ensuring continuous and secure product iterations.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
U.S. Citizenship Required: This role requires U.S. citizenship due to the nature of the work and applicable customer and government requirements.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAbout the Team\n\nThe Security team is responsible for and committed to securing all things at TRM. From our customers to our code, and everything in between, the security team is involved in all aspects of the business. We are looking for an Application Security Engineer to build mission-critical infrastructure that ensures the highest levels of availability, performance, and application security at TRM for products as built and deployed. From designing the technical strategy to company-wide best practices and implementation, you’ll work closely with engineering and engineering leadership to ensure TRM’s products are safe and secure.\n\nThe impact you will have here:\n\n - Lead application security reviews and threat modeling, including secure code review, architectural design, and testing\n\n - Develop automated testing and mature our Secure SDLC\n\n - Own and perform application security vulnerability management\n\n - Coordinate penetration testing engagements\n\n - Support software engineers and product teams by developing application security best practices\n\n - Develop and maintain the bug bounty program\n\n - Bootstrap platform security initiatives that help protect TRM data\n\n - Inspire a culture of security across the engineering organization by fostering security champions within engineering teams and coordinating secure code training.\n\nWhat we’re looking for:\n\n - Minimum 8 years of experience in Software Development and testing.\n\n - BS (or equivalent) in Computer Science, Computer Engineering, or related field.\n\n - Proficiency in software development languages: Python, NodeJS, React\n\n - Strong understanding of encryption, authentication, and authorization protocols\n\n - Deep experience with common software flaws (e.g., OWASP and CWE), testing methodologies , and using common security tooling for testing.\n\n - Professional experience with open source, commercial, or native security solutions for cloud providers such as GCP and AWS. Experience with modern secure software development lifecycles, threat modeling, and best practices.\n\n - Experience with conducting efficient and comprehensive code security reviews on a daily or weekly basis\n\n - Experience triaging and remediating vulnerabilities in software packages or libraries\n\n - Experience with Software Security tools such as Github advanced security or other SAST, DAST, and SCA tools\n\n - Experience with Web application testing frameworks such as BurpSuite, OWASP ZAP, etc.\n\n - Experience with Threat modeling tools such as OWASP Threat Dragon, etc.\n\n - Experience working in a previous agile-based software development role required\n\n - Experience Red Teaming or penetration testing applications and infrastructure\n\n - Professional experience with cloud providers (e.g., GCP and AWS), modern secure software development lifecycles, and best practices.\n\n - Strong written and verbal communication skills.\n\n - Security certifications such as OSCP, CEH, GWAPT are a plus.\n\n - Familiarity with security frameworks (e.g., NIST SP 800-171 SSDF) is a plus\n\nAbout the Team:\n\n - The culture of our team is built on mutual respect, where everyone's opinion is valued and heard.\n\n - We prioritize flexibility and efficiency, always seeking smarter ways to work without compromising quality.\n\n - Transparency is at the heart of how we operate, both within the team and with the business, as we focus on clearly communicating and addressing cyber risks.\n\n - Our collaborative approach ensures that we not only mitigate these risks but also align our efforts with business goals to protect and drive success.\n\nTeam’s Time Zones:\n\n - Eastern Standard Time (EST - GMT-4)\n\n - Pacific Standard Time (PST - GMT-7)\n\n - Central European Summer Time (CET - GMT+2)\n\nLearn about TRM Speed in this position:\n\n - Prioritize Rapid Threat Assessments: Efficiently perform security risk assessments and triage vulnerabilities based on immediate risk to the business, focusing on the most critical issues with minimal delays.\n\n - Integrate Security Early in Development: Embed security testing and reviews within our Product Shipping Framework and CI/CD pipelines to ensure that security is automated and runs parallel to the fast-paced development cycle, preventing bottlenecks.\n\n - Proactively Educate Developers: Conduct just-in-time security training for developers and engineers, offering real-time advice and code reviews to help them produce secure code without interrupting their workflow.\n\n - Optimize Tools for Speed: Leverage lightweight and efficient security tools that can be quickly integrated into development environments without slowing down deployments, ensuring continuous and secure product iterations.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\nU.S. Citizenship Required: This role requires U.S. citizenship due to the nature of the work and applicable customer and government requirements.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3a3ce52f-6949-451e-95f8-9e98019d7686","title":"Cyber Threat Intelligence Analyst, Scams ","department":"R&D","team":"Primary Intelligence","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-06T19:07:15.935+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/3a3ce52f-6949-451e-95f8-9e98019d7686","applyUrl":"https://jobs.ashbyhq.com/trm-labs/3a3ce52f-6949-451e-95f8-9e98019d7686/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. As a Cyber Threat Intelligence Analyst, you'll lead infrastructure-driven investigative work: pivoting from a single domain, IP, or certificate to the network behind it, following it to the money, and delivering actionable intelligence to law enforcement and government partners.
You'll track scam infrastructure as it evolves, fusing technical, open-source, and on-chain data to build the operational pictures that help dismantle scam operations.
Start from one indicator — a scam domain, IP, or certificate — and pivot across shared certificates, registrars, nameservers, hosting, and ASNs to map the wider infrastructure behind Southeast Asia scam operations, clustering one-off indicators into campaigns.
Track campaigns as they evolve — new domains, hosting and registrar changes, certificate reuse — and stay on actors as they rebuild and re-register after takedowns and seizures, anticipating their next infrastructure.
Drive attribution of threat actors by leveraging open-source and commercially available data.
Fuse technical infrastructure with the on-chain picture — carrying an investigation from infrastructure through to the wallet, the laundering path, and the cash-out.
Build clustering logic, detection rules, and automation or tooling to surface malicious infrastructure proactively, rather than waiting on off-the-shelf feeds.
Produce defensible, calibrated assessments — assigning confidence, weighing evidence across sources, and standing behind a malicious-versus-benign call.
Synthesize on-chain and off-chain intelligence (OSINT, technical, and financial) into targeting packages that a government or law-enforcement consumer can act on.
Own the intelligence cycle end to end with minimal supervision, partnering with the Scams SME team and with data, engineering, and product to sharpen TRM's collection capabilities.
5+ years of proven experience in cyber threat intelligence or threat infrastructure analysis roles (this is not an entry-level position).
Hands-on infrastructure attribution: infrastructure pivoting and campaign tracking across shared certificates, registrars, nameservers, hosting, and ASNs — and a habit of thinking in campaigns, not isolated indicators.
A track record of staying on an actor or campaign over time, including through takedowns and re-registration.
Hands-on fluency with CTI tooling — passive DNS, WHOIS, certificate or Shodan-style fingerprinting, and phishing monitoring.
Experience building detection and clustering logic, rules, or automation yourself — not just configuring vendor tooling.
Attribution tradecraft: using open-source and commercially available data to drive attribution of threat actors.
Demonstrated ability to produce actionable intelligence or targeting packages for a government, law-enforcement, or equivalent consumer who acted on them, and calibrated, defensible analytic judgment.
Must be located in the Washington, D.C./MD/VA area (periodic in-person collaboration and travel may be required)
The Scam Disruption team operates within TRM’s Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and federal partners
All-Source Investigators and Cyber Threat Intelligence Analysts are the operational core, converting strategy and tooling into prosecutable, actionable intelligence
Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment
High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output
Weekly team syncs to align targeting priorities and review disruption opportunities
Daily async standups via Slack on active work, returns, and target packages in flight
Primary time zone overlap: US Eastern / Central
All output documented in Notion and TRM’s investigative tools
Surge availability expected during time-sensitive disruption windows
We seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway.
Build to protect civilization. Let’s do it together.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nABOUT THE ROLE\n\nThe Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. As a Cyber Threat Intelligence Analyst, you'll lead infrastructure-driven investigative work: pivoting from a single domain, IP, or certificate to the network behind it, following it to the money, and delivering actionable intelligence to law enforcement and government partners.\n\nYou'll track scam infrastructure as it evolves, fusing technical, open-source, and on-chain data to build the operational pictures that help dismantle scam operations.\n\n \n\n\nTHE IMPACT YOU WILL HAVE\n\n - Start from one indicator — a scam domain, IP, or certificate — and pivot across shared certificates, registrars, nameservers, hosting, and ASNs to map the wider infrastructure behind Southeast Asia scam operations, clustering one-off indicators into campaigns.\n\n - Track campaigns as they evolve — new domains, hosting and registrar changes, certificate reuse — and stay on actors as they rebuild and re-register after takedowns and seizures, anticipating their next infrastructure.\n\n - Drive attribution of threat actors by leveraging open-source and commercially available data.\n\n - Fuse technical infrastructure with the on-chain picture — carrying an investigation from infrastructure through to the wallet, the laundering path, and the cash-out.\n\n - Build clustering logic, detection rules, and automation or tooling to surface malicious infrastructure proactively, rather than waiting on off-the-shelf feeds.\n\n - Produce defensible, calibrated assessments — assigning confidence, weighing evidence across sources, and standing behind a malicious-versus-benign call.\n\n - Synthesize on-chain and off-chain intelligence (OSINT, technical, and financial) into targeting packages that a government or law-enforcement consumer can act on.\n\n - Own the intelligence cycle end to end with minimal supervision, partnering with the Scams SME team and with data, engineering, and product to sharpen TRM's collection capabilities.\n\n \n\n\nWHAT WE'RE LOOKING FOR\n\n - 5+ years of proven experience in cyber threat intelligence or threat infrastructure analysis roles (this is not an entry-level position).\n\n - Hands-on infrastructure attribution: infrastructure pivoting and campaign tracking across shared certificates, registrars, nameservers, hosting, and ASNs — and a habit of thinking in campaigns, not isolated indicators.\n\n - A track record of staying on an actor or campaign over time, including through takedowns and re-registration.\n\n - Hands-on fluency with CTI tooling — passive DNS, WHOIS, certificate or Shodan-style fingerprinting, and phishing monitoring.\n\n - Experience building detection and clustering logic, rules, or automation yourself — not just configuring vendor tooling.\n\n - Attribution tradecraft: using open-source and commercially available data to drive attribution of threat actors.\n\n - Demonstrated ability to produce actionable intelligence or targeting packages for a government, law-enforcement, or equivalent consumer who acted on them, and calibrated, defensible analytic judgment.\n\n - Must be located in the Washington, D.C./MD/VA area (periodic in-person collaboration and travel may be required)\n\n \n\n\nABOUT THE TEAM\n\n - The Scam Disruption team operates within TRM’s Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and federal partners\n\n - All-Source Investigators and Cyber Threat Intelligence Analysts are the operational core, converting strategy and tooling into prosecutable, actionable intelligence\n\n - Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment\n\n - High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output\n\n \n\n\nTEAM OPERATING RHYTHMS\n\n - Weekly team syncs to align targeting priorities and review disruption opportunities\n\n - Daily async standups via Slack on active work, returns, and target packages in flight\n\n - Primary time zone overlap: US Eastern / Central\n\n - All output documented in Notion and TRM’s investigative tools\n\n - Surge availability expected during time-sensitive disruption windows\n\n \n\n\nJOIN OUR MISSION\n\nWe seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway.\n\n \n\nBuild to protect civilization. Let’s do it together.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$115K – $180K • Offers Equity","scrapeableCompensationSalarySummary":"$115K - $180K","compensationTiers":[{"id":"035b81c0-62cb-4ead-82f9-4e90b07c6c49","tierSummary":"$115K – $180K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"96ead619-3bbe-4142-a16b-609c101bfce7","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"53054dc5-c75a-49f1-8420-ad0d753edc79","summary":"$115K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":115000,"maxValue":180000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":115000,"maxValue":180000}]}},{"id":"990968db-cc8d-4658-b0cd-1c4387953c97","title":"VP of Communications ","department":"Go-To-Market","team":"Content & Brand Marketing","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"London, United Kingdom","address":{"postalAddress":{"addressCountry":"United Kingdom"}}}],"publishedAt":"2026-10-26T13:02:06.122+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/990968db-cc8d-4658-b0cd-1c4387953c97","applyUrl":"https://jobs.ashbyhq.com/trm-labs/990968db-cc8d-4658-b0cd-1c4387953c97/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The VP of Communications owns how TRM shows up in the world: the corporate narrative, the earned channels that carry it, and the voices across the company that amplify it. Criminals are scaling with AI, and TRM is building to own the AI investigations category. You'll build a dedicated communications function from responsibilities currently shared across the team, set proactive narrative strategy on how modern crime is changing and how it's best fought, so that the market, media, analysts, prospective talent, and investors look to TRM for the definitive view on how AI is changing crime, the capacity gap facing the people who fight it, and how crimefighters close it.
The impact you will have:
TRM is known as the company that owns the AI investigations category: one clear corporate narrative, carried consistently by our leaders in the conversations that matter, through an executive-visibility program you design and run
TRM's share of voice and quality of coverage grow across media, industry analysts, and our other earned channels, shaping how customers, prospective talent, and investors see the company, built on journalist and analyst relationships you own
Subject-matter experts from every function become recognized voices in their fields, carrying TRM's story on stages, in bylines, and across our corporate social channels, because you found them, placed them, prepared them, and gave them the guides and AI-enabled workflows to stay consistent and on-brand
TRM responds fast and credibly when reputation is on the line, because the monitoring, playbooks, and AI-assisted media tracking you put in place are ready before they're needed
What we're looking for:
10+ years in corporate and executive communications, including owning earned media, ideally at a security, fintech, intelligence, or regulated-tech company
A proactive narrative strategist who has placed high-quality coverage and grown share of voice, not just shipped releases
Fluency in building sophisticated, credible corporate narratives about AI: what it changes, where it creates risk, and where your company stands, beyond using AI tools day to day
An AI-native approach: you use AI across monitoring, research, drafting, and reporting, and you build workflows others can use
A natural teacher and talent-spotter who can find the experts across a company, place them in the right forums, and coach them to be confident in front of press and audiences
Comfort building a function and its systems from the ground up, and leading cross-functionally without a large standing team
Exposure to a strong crisis-communications program and sound judgment under pressure; you've supported a live issue or two, but your instinct is to put TRM into the conversation, not keep it out
An excellent writer and editor who can distill complex, technical topics for press, executives, and the public
About the Team:
Reports to the Chief Brand Officer, within Brand & Communications
A senior leadership role that consolidates communications responsibilities currently split across several people into one dedicated function
Works closely with Policy, Insights, Product Marketing, Brand/Content, company Leadership, and subject-matter experts across the company
Manages TRM's PR agency and an APAC-based communications lead (contractor) from day one, with potential to build out a team as the function grows
Team Operating Rhythms:
US-based role; you'll build coverage for other time zones through your team and partners, starting with an APAC-based communications lead
Weekly marketing and leadership syncs; fast, async-first collaboration with executives and cross-functional partners
Clear communication norms and shared message guides so the company stays on-brand
Required online and collaboration hours:
Schedule: Core overlap across US business hours
On-Call Responsibilities:
Schedule: No formal on-call. Crisis-response availability is expected as issues arise.
Travel Requirements:
Schedule: Occasional travel for media, executive events, and team offsites
Frequency: Low to moderate (HM to confirm)
Onsite Requirements:
Schedule: Distributed; periodic in-person for key moments (HM to confirm)
Learn about TRM Speed in this position:
Within 30 days: ship a corporate narrative and messaging architecture, and a plan to consolidate the split comms responsibilities into one function
Within 60 days: land a planned earned-media moment, stand up the executive-visibility calendar, and identify the first group of subject-matter experts to develop as thought leaders
Within 90 days: have a tested crisis-communications playbook in place and a repeatable, AI-assisted media-monitoring and reporting workflow running
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $195,000-$255,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe VP of Communications owns how TRM shows up in the world: the corporate narrative, the earned channels that carry it, and the voices across the company that amplify it. Criminals are scaling with AI, and TRM is building to own the AI investigations category. You'll build a dedicated communications function from responsibilities currently shared across the team, set proactive narrative strategy on how modern crime is changing and how it's best fought, so that the market, media, analysts, prospective talent, and investors look to TRM for the definitive view on how AI is changing crime, the capacity gap facing the people who fight it, and how crimefighters close it.\n\nThe impact you will have:\n\n - TRM is known as the company that owns the AI investigations category: one clear corporate narrative, carried consistently by our leaders in the conversations that matter, through an executive-visibility program you design and run\n\n - TRM's share of voice and quality of coverage grow across media, industry analysts, and our other earned channels, shaping how customers, prospective talent, and investors see the company, built on journalist and analyst relationships you own\n\n - Subject-matter experts from every function become recognized voices in their fields, carrying TRM's story on stages, in bylines, and across our corporate social channels, because you found them, placed them, prepared them, and gave them the guides and AI-enabled workflows to stay consistent and on-brand\n\n - TRM responds fast and credibly when reputation is on the line, because the monitoring, playbooks, and AI-assisted media tracking you put in place are ready before they're needed\n\nWhat we're looking for:\n\n - 10+ years in corporate and executive communications, including owning earned media, ideally at a security, fintech, intelligence, or regulated-tech company\n\n - A proactive narrative strategist who has placed high-quality coverage and grown share of voice, not just shipped releases\n\n - Fluency in building sophisticated, credible corporate narratives about AI: what it changes, where it creates risk, and where your company stands, beyond using AI tools day to day\n\n - An AI-native approach: you use AI across monitoring, research, drafting, and reporting, and you build workflows others can use\n\n - A natural teacher and talent-spotter who can find the experts across a company, place them in the right forums, and coach them to be confident in front of press and audiences\n\n - Comfort building a function and its systems from the ground up, and leading cross-functionally without a large standing team\n\n - Exposure to a strong crisis-communications program and sound judgment under pressure; you've supported a live issue or two, but your instinct is to put TRM into the conversation, not keep it out\n\n - An excellent writer and editor who can distill complex, technical topics for press, executives, and the public\n\nAbout the Team:\n\n - Reports to the Chief Brand Officer, within Brand & Communications\n\n - A senior leadership role that consolidates communications responsibilities currently split across several people into one dedicated function\n\n - Works closely with Policy, Insights, Product Marketing, Brand/Content, company Leadership, and subject-matter experts across the company\n\n - Manages TRM's PR agency and an APAC-based communications lead (contractor) from day one, with potential to build out a team as the function grows\n\nTeam Operating Rhythms:\n\n - US-based role; you'll build coverage for other time zones through your team and partners, starting with an APAC-based communications lead\n\n - Weekly marketing and leadership syncs; fast, async-first collaboration with executives and cross-functional partners\n\n - Clear communication norms and shared message guides so the company stays on-brand\n\nRequired online and collaboration hours:\n\n - Schedule: Core overlap across US business hours\n\nOn-Call Responsibilities:\n\n - Schedule: No formal on-call. Crisis-response availability is expected as issues arise.\n\nTravel Requirements:\n\n - Schedule: Occasional travel for media, executive events, and team offsites\n\n - Frequency: Low to moderate (HM to confirm)\n\nOnsite Requirements:\n\n - Schedule: Distributed; periodic in-person for key moments (HM to confirm)\n\nLearn about TRM Speed in this position:\n\n - Within 30 days: ship a corporate narrative and messaging architecture, and a plan to consolidate the split comms responsibilities into one function\n\n - Within 60 days: land a planned earned-media moment, stand up the executive-visibility calendar, and identify the first group of subject-matter experts to develop as thought leaders\n\n - Within 90 days: have a tested crisis-communications playbook in place and a repeatable, AI-assisted media-monitoring and reporting workflow running\n\n\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $195,000-$255,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7dfc2f45-fc2c-4de1-8043-f5ed5a678fe4","title":"Executive Recruiter","department":"G&A","team":"Talent","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-06T15:38:46.498+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/7dfc2f45-fc2c-4de1-8043-f5ed5a678fe4","applyUrl":"https://jobs.ashbyhq.com/trm-labs/7dfc2f45-fc2c-4de1-8043-f5ed5a678fe4/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
Hire the leaders who will define TRM’s next chapter.
The caliber of TRM’s leaders defines how far and how fast we can go. As TRM’s founding Executive Recruiter, you’ll have the rare opportunity to shape the leadership team behind our next chapter, owning leadership and executive search end-to-end across GTM, R&D, and G&A.
You’ll partner directly with our founders and executive team to identify, engage, and close exceptional leaders who raise the bar and multiply the impact of the teams around them. You’ll also build our executive recruiting function from the ground up, defining how we find, assess, and win the very best leaders in the market. Your impact will extend far beyond individual hires. You’ll shape who leads TRM for years to come.
The impact you will have:
You will shape who leads TRM, owning and closing VP, Head of, and executive searches across GTM, R&D, and G&A that set the trajectory of entire organizations.
You will be a trusted search partner to our founders and executives, helping define each role and guiding high-stakes hiring decisions with sound judgment.
You will turn hard-to-reach leadership markets into exceptional pipelines through deep market mapping, an established executive network, original sourcing, and AI-assisted research.
You will represent TRM at the highest level, delivering an executive-level candidate experience that builds trust and excitement at every interaction.
You will build leadership recruiting at TRM from the ground up, establishing the processes, interview structures, scorecards, and operating rhythms that make exceptional senior hiring repeatable and scalable.
What we’re looking for:
5+ years in executive search, with a track record of personally closing VP and/or C-level hires.
Deep experience in high-growth startup environments, with an understanding of what exceptional leadership looks like as organizations scale quickly, roles evolve, and the business operates with speed and ambiguity.
An established network of senior leaders and executives, with the relationships and credibility to open doors, generate warm introductions, and engage exceptional talent who may not be actively looking.
Experience owning retained-style leadership searches end-to-end, from defining the search and mapping the market through assessment, references, and close.
The executive presence and credibility to partner directly with founders and senior leaders, challenge their thinking when needed, and navigate high-stakes decisions with conviction.
Fluency using AI throughout the search process, including market research, sourcing, candidate synthesis, and highly personalized executive outreach.
Exceptional sourcing instincts and the discipline to build leadership pipelines from scratch, rather than relying on inbound interest or agencies.
Exceptional written communication and the operational rigor to keep multiple complex searches moving with speed and precision.
Experience hiring leaders across multiple functions, including GTM, R&D, and G&A, or within mission-driven, highly sensitive environments.
This position is only open to candidates located in the United States.
About the Team:
We move fast and own the outcome. Recruiters are expected to drive their searches forward, surface risks early, and proactively bring solutions rather than wait for direction.
We operate as true partners to the business. We work closely with hiring managers and leaders to challenge assumptions, use data to inform decisions, and hold a high bar for the talent we bring into TRM.
We’re serious about our craft and always looking to get better. We experiment with new approaches, use AI deeply in our work, and continuously improve how we source, assess, close, and create an exceptional candidate experience.
We stay closely connected, even while working remotely. Weekly hiring and sourcing syncs, team meetings, Slack, and strong documentation help us share context quickly, solve problems together, and learn from one another.
We’re a globally distributed team with meaningful overlap. Most collaboration happens between 7am–12pm PT, and everyone maintains at least four hours of overlap with PT business hours so we have the flexibility of remote work without sacrificing speed or collaboration.
Learn about TRM Speed in this position:
Within 72 hours of a new leadership search, you’ve aligned deeply with the hiring executive on the mandate, mapped the market, and identified 5–10 high-conviction leaders who sharpen our view of exceptional.
Within the first 2 weeks, you’re actively engaging exceptional leadership talent and bringing real-time market intelligence on candidate motivations, compensation, and competitive dynamics back to the hiring team.
Within your first 90 days, you’ve closed your first leadership hire and are already raising the bar on how TRM identifies, assesses, and wins exceptional leaders as we scale.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nHire the leaders who will define TRM’s next chapter.\n\nThe caliber of TRM’s leaders defines how far and how fast we can go. As TRM’s founding Executive Recruiter, you’ll have the rare opportunity to shape the leadership team behind our next chapter, owning leadership and executive search end-to-end across GTM, R&D, and G&A.\n\nYou’ll partner directly with our founders and executive team to identify, engage, and close exceptional leaders who raise the bar and multiply the impact of the teams around them. You’ll also build our executive recruiting function from the ground up, defining how we find, assess, and win the very best leaders in the market. Your impact will extend far beyond individual hires. You’ll shape who leads TRM for years to come.\n\nThe impact you will have:\n\n - You will shape who leads TRM, owning and closing VP, Head of, and executive searches across GTM, R&D, and G&A that set the trajectory of entire organizations.\n\n - You will be a trusted search partner to our founders and executives, helping define each role and guiding high-stakes hiring decisions with sound judgment.\n\n - You will turn hard-to-reach leadership markets into exceptional pipelines through deep market mapping, an established executive network, original sourcing, and AI-assisted research.\n\n - You will represent TRM at the highest level, delivering an executive-level candidate experience that builds trust and excitement at every interaction.\n\n - You will build leadership recruiting at TRM from the ground up, establishing the processes, interview structures, scorecards, and operating rhythms that make exceptional senior hiring repeatable and scalable.\n\nWhat we’re looking for:\n\n - 5+ years in executive search, with a track record of personally closing VP and/or C-level hires.\n\n - Deep experience in high-growth startup environments, with an understanding of what exceptional leadership looks like as organizations scale quickly, roles evolve, and the business operates with speed and ambiguity.\n\n - An established network of senior leaders and executives, with the relationships and credibility to open doors, generate warm introductions, and engage exceptional talent who may not be actively looking.\n\n - Experience owning retained-style leadership searches end-to-end, from defining the search and mapping the market through assessment, references, and close.\n\n - The executive presence and credibility to partner directly with founders and senior leaders, challenge their thinking when needed, and navigate high-stakes decisions with conviction.\n\n - Fluency using AI throughout the search process, including market research, sourcing, candidate synthesis, and highly personalized executive outreach.\n\n - Exceptional sourcing instincts and the discipline to build leadership pipelines from scratch, rather than relying on inbound interest or agencies.\n\n - Exceptional written communication and the operational rigor to keep multiple complex searches moving with speed and precision.\n\n - Experience hiring leaders across multiple functions, including GTM, R&D, and G&A, or within mission-driven, highly sensitive environments.\n\n - This position is only open to candidates located in the United States.\n\nAbout the Team:\n\n - We move fast and own the outcome. Recruiters are expected to drive their searches forward, surface risks early, and proactively bring solutions rather than wait for direction.\n\n - We operate as true partners to the business. We work closely with hiring managers and leaders to challenge assumptions, use data to inform decisions, and hold a high bar for the talent we bring into TRM.\n\n - We’re serious about our craft and always looking to get better. We experiment with new approaches, use AI deeply in our work, and continuously improve how we source, assess, close, and create an exceptional candidate experience.\n\n - We stay closely connected, even while working remotely. Weekly hiring and sourcing syncs, team meetings, Slack, and strong documentation help us share context quickly, solve problems together, and learn from one another.\n\n - We’re a globally distributed team with meaningful overlap. Most collaboration happens between 7am–12pm PT, and everyone maintains at least four hours of overlap with PT business hours so we have the flexibility of remote work without sacrificing speed or collaboration.\n\nLearn about TRM Speed in this position:\n\n - Within 72 hours of a new leadership search, you’ve aligned deeply with the hiring executive on the mandate, mapped the market, and identified 5–10 high-conviction leaders who sharpen our view of exceptional.\n\n - Within the first 2 weeks, you’re actively engaging exceptional leadership talent and bringing real-time market intelligence on candidate motivations, compensation, and competitive dynamics back to the hiring team.\n\n - Within your first 90 days, you’ve closed your first leadership hire and are already raising the bar on how TRM identifies, assesses, and wins exceptional leaders as we scale.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fdab8fd4-2d27-4878-990c-c2b940340336","title":"Global Investigator (Triage)","department":"Go-To-Market","team":"Global Investigations","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T22:14:11.426+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/fdab8fd4-2d27-4878-990c-c2b940340336","applyUrl":"https://jobs.ashbyhq.com/trm-labs/fdab8fd4-2d27-4878-990c-c2b940340336/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Global Investigator on the triage team, you are the first line of operational response in a fast-moving crypto disruption pipeline. You process inbound victim complaints, validate the output of our AI investigation tooling, and route cases into the investigative workflows that lead to frozen scam proceeds, takedowns, and recovered assets. You hold the disposition pen: your call is what turns a complaint into a freeze, an escalation, a recovery handoff, a victim notification, or a close.
The impact you will have:
Validate and route hundreds of complaint dispositions each week, feeding a live asset-recovery pipeline that gets stolen funds frozen before they move.
Use AI first-pass output as a co-pilot and catch the errors that matter, such as false positives, merged syndicates, and misclassified scam patterns, before they propagate downstream.
Enrich complaint selectors with a broad stack of commercial data-source integrations and on-chain and off-chain checks to decide what is actionable.
Own clean shift handoffs so the around-the-clock operation never drops a lead, keeping the US-hours queue moving for the rest of the triage team.
Feed structured signal back to engineering on where the AI triage model misses, so it gets more precise every week.
What we’re looking for:
Investigative or analytical experience in the private or public sector. 1-3 years is fine; we want people who want to grow into deep crypto expertise.
Strong AI fluency, meaning comfort using AI tools as a daily co-pilot to work a high-volume queue, with the judgment to know when the output is wrong.
Baseline crypto knowledge and the ability to recognize threat types such as investment scams, pig-butchering, and ransomware, and comfort pairing that with AI-assisted analysis.
Able to prioritize and work independently, with clear written handoffs, during hours when the rest of the team is offline.
Receptive to feedback from experienced tracers and engineers, and motivated to improve the triage process rather than only clear tickets.
US Citizenship required
Ability to obtain Public Trust clearance
About the Team:
The team pairs seasoned crypto tracers with rising investigators. Triage investigators sit alongside experienced Global Investigators and intelligence-trained individual contributors, and the seat is built to accelerate your development toward deeper tracing work.
The work is operationally hard: high volume, real victims, and time-sensitive calls where a fast, accurate disposition can be the difference between funds frozen and funds gone.
Team Operating Rhythms:
Primary coverage during US business hours in your local time zone, holding triage throughput while colleagues in other regions are offline.
Distributed, not distant: async-first handoffs, clear written updates, and tight coordination with global teammates on time-sensitive items.
Required online and collaboration hours:
Schedule: Standard North American EST business hours preferred, with overlap for daily handover to and from other regions.
On-Call Responsibilities:
Schedule: Formal on-call rotation for high-priority events, such as active hacks, law-enforcement support, and other time-sensitive matters.
Frequency: Weekly rotation, with occasional weekend coverage; remote standby (free to go about your day and respond when paged), not worksite-bound.
Travel Requirements:
Schedule: Minimal; occasional team or mission offsites.
Onsite Requirements:
Distributed/remote role with no routine onsite requirement.
Learn about TRM Speed in this position:
Within your first 30 days, you are clearing live complaint surges end to end, turning raw victim reports into actionable freezes and escalations the same day they arrive.
Within 90 days, your prioritization calls are routinely accepted by Global Investigators, measurably shortening the time between a report landing and funds being frozen.
Each week, your feedback to engineering sharpens the AI triage model, so the whole team catches more recoverable cases with less manual review.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a Global Investigator on the triage team, you are the first line of operational response in a fast-moving crypto disruption pipeline. You process inbound victim complaints, validate the output of our AI investigation tooling, and route cases into the investigative workflows that lead to frozen scam proceeds, takedowns, and recovered assets. You hold the disposition pen: your call is what turns a complaint into a freeze, an escalation, a recovery handoff, a victim notification, or a close.\n\nThe impact you will have:\n\n - Validate and route hundreds of complaint dispositions each week, feeding a live asset-recovery pipeline that gets stolen funds frozen before they move.\n\n - Use AI first-pass output as a co-pilot and catch the errors that matter, such as false positives, merged syndicates, and misclassified scam patterns, before they propagate downstream.\n\n - Enrich complaint selectors with a broad stack of commercial data-source integrations and on-chain and off-chain checks to decide what is actionable.\n\n - Own clean shift handoffs so the around-the-clock operation never drops a lead, keeping the US-hours queue moving for the rest of the triage team.\n\n - Feed structured signal back to engineering on where the AI triage model misses, so it gets more precise every week.\n\nWhat we’re looking for:\n\n - Investigative or analytical experience in the private or public sector. 1-3 years is fine; we want people who want to grow into deep crypto expertise.\n\n - Strong AI fluency, meaning comfort using AI tools as a daily co-pilot to work a high-volume queue, with the judgment to know when the output is wrong.\n\n - Baseline crypto knowledge and the ability to recognize threat types such as investment scams, pig-butchering, and ransomware, and comfort pairing that with AI-assisted analysis.\n\n - Able to prioritize and work independently, with clear written handoffs, during hours when the rest of the team is offline.\n\n - Receptive to feedback from experienced tracers and engineers, and motivated to improve the triage process rather than only clear tickets.\n\n - US Citizenship required\n\n - Ability to obtain Public Trust clearance\n\nAbout the Team:\n\n - The team pairs seasoned crypto tracers with rising investigators. Triage investigators sit alongside experienced Global Investigators and intelligence-trained individual contributors, and the seat is built to accelerate your development toward deeper tracing work.\n\n - The work is operationally hard: high volume, real victims, and time-sensitive calls where a fast, accurate disposition can be the difference between funds frozen and funds gone.\n\nTeam Operating Rhythms:\n\n - Primary coverage during US business hours in your local time zone, holding triage throughput while colleagues in other regions are offline.\n\n - Distributed, not distant: async-first handoffs, clear written updates, and tight coordination with global teammates on time-sensitive items.\n\nRequired online and collaboration hours:\n\n - Schedule: Standard North American EST business hours preferred, with overlap for daily handover to and from other regions.\n\nOn-Call Responsibilities:\n\n - Schedule: Formal on-call rotation for high-priority events, such as active hacks, law-enforcement support, and other time-sensitive matters.\n\n - Frequency: Weekly rotation, with occasional weekend coverage; remote standby (free to go about your day and respond when paged), not worksite-bound.\n\nTravel Requirements:\n\n - Schedule: Minimal; occasional team or mission offsites.\n\nOnsite Requirements:\n\n - Distributed/remote role with no routine onsite requirement.\n\nLearn about TRM Speed in this position:\n\n - Within your first 30 days, you are clearing live complaint surges end to end, turning raw victim reports into actionable freezes and escalations the same day they arrive.\n\n - Within 90 days, your prioritization calls are routinely accepted by Global Investigators, measurably shortening the time between a report landing and funds being frozen.\n\n - Each week, your feedback to engineering sharpens the AI triage model, so the whole team catches more recoverable cases with less manual review.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"864da62d-a271-4359-a395-ce096a51fb1b","title":"Senior HR Business Partner","department":"G&A","team":"Human Resources","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-22T18:37:04.629+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/864da62d-a271-4359-a395-ce096a51fb1b","applyUrl":"https://jobs.ashbyhq.com/trm-labs/864da62d-a271-4359-a395-ce096a51fb1b/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs is scaling fast, and our HRBP team is the connective tissue that keeps that growth healthy. As a Senior HR Business Partner, you will be a strategic partner to managers and senior leaders as we build a high-performance organization where every TRMer is engaged and operating at the top of their craft. You will coach, run org design, own performance and employee relations, and drive the programs that move retention. You will obsess over the metrics that matter: performance, business success, attrition and engagement, and turn people data into action in an AI-native culture. You will also build scalable systems and agentic workflows that provide our employees with bespoke, white-glove experiences that make TRM a meaningful place for them to grow their career.
The impact you will have:
Increase retention: build action plans and develop programs that drive down voluntary attrition and increase engagement
Drive organizational effectiveness: partner with senior leaders on how their organizations should run, scale and change via honest feedback.
Enable business outcomes: connect talent strategy with strategic priorities and help leaders see around corners, weigh costs, and evaluate people-related decisions.
Raise manager quality: provide ongoing coaching and targeted manager development programs.
Increase talent density: advise managers around team and individual performance.
Protect trust in the company: manage employee relations from intake to resolution, including investigations, documentation, and terminations.
Lift engagement: turn pulse survey results into action plans, at company and team level, and driving them with managers.
Shape the future of the organization: proactively lead org design and workforce planning and propose best-in-class compensation strategies to attract and retain top talent.
Keep people steady through change: guide leaders through restructures and fast-changing priorities, including when there's no playbook. Sequence the change and communicate it clearly.
Enable TRMers to have meaningful careers: build tools, frameworks, and programs that ensure our talent grow and develop.
Build white-glove experiences at scale: create systems and AI agents that support your own workflow and give employees, managers and leaders a fast, high-quality experience. Be AI-native, and show managers how.
What we’re looking for:
7+ years in People/HR, including time as an HRBP advising managers and senior leaders.
A track record of coaching executives and managers through change and on a variety of people-related topics ranging from org design, talent density, performance culture, employee investigations, talent strategy, etc.
Experience leading change in ambiguous, fast-moving environments, including restructures where there is no playbook.
Sound judgment and high integrity in confidential, high-stakes situations.
A record of earning credibility with demanding technical and engineering teams.
Strategic range and a willingness to get hands-on. You can plan the org change and then run the first conversation.
Hands-on AI builder. You use AI daily and have built automations or agentic workflows for HRBP work. A tool you built for employees or managers, such as a career pathways tool, is a strong plus.
Fluent with people data: you know how and when to use quantitative and qualitative people insights to shape people strategy and to measure whether your work moved drove business impact.
Experience navigating multi-country employment is a plus.
About the Team:
TRM's People team partners with leaders across R&D, GTM and G&A to build a stunning team and culture. You would be one of three HRBPs working as strategic advisors to our leaders and managers, while also building scalable people programs across manager development, compensation, talent management, career growth, and performance.
The work is high-ownership and high-trust: you will make consequential people decisions that have direct impact on TRM’s future success and our ability to achieve our mission of making the world a safer place for billions of people.
You will be stretched to grow across all aspects of people strategy, with the opportunity to go deep and wide as we build out programs and centers of excellence.
The team operates in an AI-native culture where everyone is expected to use AI to raise their leverage.
Team Operating Rhythms:
Distributed, not distant: the team collaborates across time zones using Slack, Notion and Zoom.
Communication is async-first, with clear written context and strong meeting hygiene (every invite has an agenda).
Decisions are documented in Decision Docs and reviewed openly.
Required online and collaboration hours:
Schedule: Minimum 4-hour overlap with US Pacific business hours; core collaboration 7am to 12pm PT.
Travel Requirements:
Schedule: Occasional team offsites
Frequency: 2-4x a year
Learn about TRM Speed in this position:
Within a week of engagement-survey results landing, turn them into action plans with leaders that enhance team performance.
Diagnose an underperformance case and have an action plan within 2 days.
Document and send next steps on a new employee relations case within 24 hours of it being raised.
Draft a retention plan within the hour after a stay conversation, and bring comp benchmarking and options when a key employee is at risk.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $160,000 - 192,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM Labs is scaling fast, and our HRBP team is the connective tissue that keeps that growth healthy. As a Senior HR Business Partner, you will be a strategic partner to managers and senior leaders as we build a high-performance organization where every TRMer is engaged and operating at the top of their craft. You will coach, run org design, own performance and employee relations, and drive the programs that move retention. You will obsess over the metrics that matter: performance, business success, attrition and engagement, and turn people data into action in an AI-native culture. You will also build scalable systems and agentic workflows that provide our employees with bespoke, white-glove experiences that make TRM a meaningful place for them to grow their career.\n\nThe impact you will have:\n\n - Increase retention: build action plans and develop programs that drive down voluntary attrition and increase engagement\n\n - Drive organizational effectiveness: partner with senior leaders on how their organizations should run, scale and change via honest feedback.\n\n - Enable business outcomes: connect talent strategy with strategic priorities and help leaders see around corners, weigh costs, and evaluate people-related decisions.\n\n - Raise manager quality: provide ongoing coaching and targeted manager development programs.\n\n - Increase talent density: advise managers around team and individual performance.\n\n - Protect trust in the company: manage employee relations from intake to resolution, including investigations, documentation, and terminations.\n\n - Lift engagement: turn pulse survey results into action plans, at company and team level, and driving them with managers.\n\n - Shape the future of the organization: proactively lead org design and workforce planning and propose best-in-class compensation strategies to attract and retain top talent.\n\n - Keep people steady through change: guide leaders through restructures and fast-changing priorities, including when there's no playbook. Sequence the change and communicate it clearly.\n\n - Enable TRMers to have meaningful careers: build tools, frameworks, and programs that ensure our talent grow and develop.\n\n - Build white-glove experiences at scale: create systems and AI agents that support your own workflow and give employees, managers and leaders a fast, high-quality experience. Be AI-native, and show managers how.\n\nWhat we’re looking for:\n\n - 7+ years in People/HR, including time as an HRBP advising managers and senior leaders.\n\n - A track record of coaching executives and managers through change and on a variety of people-related topics ranging from org design, talent density, performance culture, employee investigations, talent strategy, etc.\n\n - Experience leading change in ambiguous, fast-moving environments, including restructures where there is no playbook.\n\n - Sound judgment and high integrity in confidential, high-stakes situations.\n\n - A record of earning credibility with demanding technical and engineering teams.\n\n - Strategic range and a willingness to get hands-on. You can plan the org change and then run the first conversation.\n\n - Hands-on AI builder. You use AI daily and have built automations or agentic workflows for HRBP work. A tool you built for employees or managers, such as a career pathways tool, is a strong plus.\n\n - Fluent with people data: you know how and when to use quantitative and qualitative people insights to shape people strategy and to measure whether your work moved drove business impact.\n\n - Experience navigating multi-country employment is a plus.\n\nAbout the Team:\n\n - TRM's People team partners with leaders across R&D, GTM and G&A to build a stunning team and culture. You would be one of three HRBPs working as strategic advisors to our leaders and managers, while also building scalable people programs across manager development, compensation, talent management, career growth, and performance.\n\n - The work is high-ownership and high-trust: you will make consequential people decisions that have direct impact on TRM’s future success and our ability to achieve our mission of making the world a safer place for billions of people.\n\n - You will be stretched to grow across all aspects of people strategy, with the opportunity to go deep and wide as we build out programs and centers of excellence.\n\n - The team operates in an AI-native culture where everyone is expected to use AI to raise their leverage.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: the team collaborates across time zones using Slack, Notion and Zoom.\n\n - Communication is async-first, with clear written context and strong meeting hygiene (every invite has an agenda).\n\n - Decisions are documented in Decision Docs and reviewed openly.\n\nRequired online and collaboration hours:\n\n - Schedule: Minimum 4-hour overlap with US Pacific business hours; core collaboration 7am to 12pm PT.\n\nTravel Requirements:\n\n - Schedule: Occasional team offsites\n\n - Frequency: 2-4x a year\n\nLearn about TRM Speed in this position:\n\n - Within a week of engagement-survey results landing, turn them into action plans with leaders that enhance team performance.\n\n - Diagnose an underperformance case and have an action plan within 2 days.\n\n - Document and send next steps on a new employee relations case within 24 hours of it being raised.\n\n - Draft a retention plan within the hour after a stay conversation, and bring comp benchmarking and options when a key employee is at risk.\n\n\n\n\nTHE FOLLOWING REPRESENTS THE ESTIMATED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only\n\n - The estimated base salary range for this role is $160,000 - 192,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5fe46450-19d1-41be-b206-70ce73e4bff8","title":"Account Director, US Federal Law Enforcement","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Washington D.C.","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington DC"}}}],"publishedAt":"2026-10-23T13:40:07.591+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/5fe46450-19d1-41be-b206-70ce73e4bff8","applyUrl":"https://jobs.ashbyhq.com/trm-labs/5fe46450-19d1-41be-b206-70ce73e4bff8/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM is looking for an Account Director to own and build TRM's footprint across US Federal Offices of Inspector General (OIGs), with the primary responsibility of bringing Ardence, TRM's AI investigation platform for all-source intelligence, to the investigators and analysts who uncover fraud.
This is a high-trust, territory-owner role for a self-starting seller who knows how OIGs operate, can independently build pipeline, and run federal sales cycles.
The impact you will have:
Serve as the trusted point of contact between TRM and OIG investigators, analysts, agency leadership, and contracting officers.
Own and build the OIG territory. Map and tier target OIGs within 30 days and stand up 3x pipeline coverage within 90 days.
Position Ardence as a mission-critical platform for OIG investigations, helping teams pull together all-source intelligence and examine their findings.
Bring Solutions Architects, Global Investigators, Compliance Advisory, and Policy colleagues into the right conversations at the right time.
Run end-to-end federal sales cycles: discovery, technical evaluation, procurement, and close. Navigate federal buying vehicles and agency purchasing rules without hand-holding.
Use AI as the default first move across the workflow: Claude and ChatGPT for prospecting, account research, and outbound. Aim to free 4 to 10 hours a week of admin time and redirect it to customer engagement.
What we're looking for:
Direct experience working with or inside a federal Office of Inspector General strongly preferred; state-level OIG experience is also valued. You understand how OIGs investigate, buy, and make decisions.
3+ years of sales experience selling software or technology into government, with a record of consistent quota attainment.
Working familiarity with federal procurement vehicles and FAR-based contracting, including GSA Schedules, BPAs, IDIQs, SEWP, and GWACs.
A go-getter mindset and a proven track record of self-generated pipeline. This is a territory-ownership role, not a lead-harvesting role.
Strong executive presence and excellent consultative selling skills: listening first, proposing second, and always tying back to the agency's mission.
Demonstrated AI fluency. Comfortable using AI tools daily across prospecting, account research, outbound, and reporting.
Based in the Washington, DC metro area highly preferred, with willingness to travel to agency sites, conferences, and trainings.
Active US Government Security Clearance or clearance eligibility is a plus.
Experience with investigative, intelligence, OSINT, or case-management software is a plus. Crypto or blockchain knowledge is not required.
This position requires US Citizenship.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM is looking for an Account Director to own and build TRM's footprint across US Federal Offices of Inspector General (OIGs), with the primary responsibility of bringing Ardence, TRM's AI investigation platform for all-source intelligence, to the investigators and analysts who uncover fraud.\n\nThis is a high-trust, territory-owner role for a self-starting seller who knows how OIGs operate, can independently build pipeline, and run federal sales cycles.\n\nThe impact you will have:\n\n - Serve as the trusted point of contact between TRM and OIG investigators, analysts, agency leadership, and contracting officers.\n\n - Own and build the OIG territory. Map and tier target OIGs within 30 days and stand up 3x pipeline coverage within 90 days.\n\n - Position Ardence as a mission-critical platform for OIG investigations, helping teams pull together all-source intelligence and examine their findings.\n\n - Bring Solutions Architects, Global Investigators, Compliance Advisory, and Policy colleagues into the right conversations at the right time.\n\n - Run end-to-end federal sales cycles: discovery, technical evaluation, procurement, and close. Navigate federal buying vehicles and agency purchasing rules without hand-holding.\n\n - Use AI as the default first move across the workflow: Claude and ChatGPT for prospecting, account research, and outbound. Aim to free 4 to 10 hours a week of admin time and redirect it to customer engagement.\n\nWhat we're looking for:\n\n - Direct experience working with or inside a federal Office of Inspector General strongly preferred; state-level OIG experience is also valued. You understand how OIGs investigate, buy, and make decisions.\n\n - 3+ years of sales experience selling software or technology into government, with a record of consistent quota attainment.\n\n - Working familiarity with federal procurement vehicles and FAR-based contracting, including GSA Schedules, BPAs, IDIQs, SEWP, and GWACs.\n\n - A go-getter mindset and a proven track record of self-generated pipeline. This is a territory-ownership role, not a lead-harvesting role.\n\n - Strong executive presence and excellent consultative selling skills: listening first, proposing second, and always tying back to the agency's mission.\n\n - Demonstrated AI fluency. Comfortable using AI tools daily across prospecting, account research, outbound, and reporting.\n\n - Based in the Washington, DC metro area highly preferred, with willingness to travel to agency sites, conferences, and trainings.\n\n - Active US Government Security Clearance or clearance eligibility is a plus.\n\n - Experience with investigative, intelligence, OSINT, or case-management software is a plus. Crypto or blockchain knowledge is not required.\n\n - This position requires US Citizenship.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$243,334 – $310,000 • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$243,334 - $310,000","compensationTiers":[{"id":"ca00d177-09b2-4ad2-b3ee-0af4ef594dde","tierSummary":"The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings (\"OTE\") range meaning that the range includes both the sales commissions target and annual base salary for this role. $243,334 – $310,000 • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"09c029ea-8b83-4e01-a065-68390aee4cac","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"45ee1670-a817-41d4-84a6-b097f32e1878","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ee232509-b2ab-4260-b0ad-f2581ec77f0c","summary":"The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings (\"OTE\") range meaning that the range includes both the sales commissions target and annual base salary for this role. $243,334 – $310,000","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":243334,"maxValue":310000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":243334,"maxValue":310000}]}},{"id":"a64577e7-ee7e-4682-8630-a242d558128d","title":"Account Director, Private Sector (CEE & Central Asia)","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"EMEA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-22T06:31:41.240+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"EMEA","addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/a64577e7-ee7e-4682-8630-a242d558128d","applyUrl":"https://jobs.ashbyhq.com/trm-labs/a64577e7-ee7e-4682-8630-a242d558128d/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM helps financial institutions detect and stop illicit finance, and this role brings that mission to private sector clients including banks, payment providers, crypto natives and fintechs across Central & Eastern Europe and Central Asia. You will own the Private Sector business in a territory where TRM is building coverage, setting account strategy and strategic deals with compliance and risk leaders. What makes this seat unusual is a large greenfield territory plus the freedom to shape your own go-to-market with local partners and AI-assisted research.
The impact you will have:
Open new private sector accounts across CEE and Central Asia. Working with internal and external stakeholders to build effective networks to deliver commercial execution of TRM’s services to leading private sector organisations across the region.
Win a mixture of high velocity and larger more strategic engagements, by turning AML and fraud pain points into a clear business case, with AI-drafted account plans and proposals that you sharpen with your own market judgment.
Own and define the model to build a 3x qualified pipeline each quarter through targeted campaigns, using AI-assisted segmentation and local-language messaging, and measure what converts.
Decide how TRM enters each market, choosing between direct selling, resellers, and regional partners, and back each choice with AI-assisted analysis of account data.
Grow strategic existing customers engagements through renewals, upsells, and new use cases.
Bring customer and regulatory insight back to Product and Marketing so the next release matches how banks in your region actually work.
What we’re looking for:
5+ years selling SaaS or data products into banks, payment firms, crypto or fintechs in CEE or Central Asia, or 4+ years with deep AML and financial crime expertise, plus experience using AI tools to research and prioritize accounts.
A record of closing a mixture of quick deal cycle and strategic longer term, higher value engagements and meeting quota, with AI-supported forecasting and pipeline reviews.
Working knowledge of regional AML and sanctions frameworks and how compliance, risk, and procurement teams buy.
Hands-on use of AI for prospecting, account planning, and call preparation, with clear examples of time or revenue gained.
Experience building pipeline in a new territory, forming human lead networks and AI-assisted tools to test and measure what works.
Credible, clear communication with senior compliance and risk executives, in person and virtually, including AI-assisted preparation for each meeting.
Fluent English; Russian or a CEE relevant language is a strong plus.
Based in Poland and willingness to travel regularly across the region.
About the Team:
TRM’s EMEA Sales team gives each Account Director full ownership of a territory and the room to choose how to win it.
The team collaborates closely and supports one another through shared pipeline insight, deal reviews, and open sharing of what works.
The work is hard in a useful way: regulated buyers, several countries, long procurement cycles, and a product category that is still new to many banks.
You will work with RevOps, Marketing, Legal, Product, and Solutions Architecture, who move quickly to back your deals.
Learn about TRM Speed in this position:
Within your first 30 days, you rank every target bank and fintech in your territory and start outreach to the top tier, so pipeline grows before onboarding ends.
When a compliance leader asks for a demo late on a Friday, you and TRM’s Solutions team deliver it that day, turning a warm inquiry into a scheduled evaluation by Monday.
Within 90 days, you build qualified pipeline worth at least 3x your quota, backed by an account plan for every Tier 1 target.
Team Operating Rhythms:
Distributed, not distant: the team works across UK and CET time zones, with flexibility for Central Asia hours and occasional US calls on complex deals.
Slack is the center of day-to-day communication. @mention colleagues for timely responses.
Weekly 1:1 with your manager, a weekly team call, a weekly pipeline call, a weekly forecast call, and regular pod calls.
Company-wide all-hands and founder Q&A sessions keep everyone connected to the mission.
Required online and collaboration hours:
Schedule: Core hours overlapping CET, with flexibility for Central Asia hours and occasional US calls.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM helps financial institutions detect and stop illicit finance, and this role brings that mission to private sector clients including banks, payment providers, crypto natives and fintechs across Central & Eastern Europe and Central Asia. You will own the Private Sector business in a territory where TRM is building coverage, setting account strategy and strategic deals with compliance and risk leaders. What makes this seat unusual is a large greenfield territory plus the freedom to shape your own go-to-market with local partners and AI-assisted research.\n\nThe impact you will have:\n\n - Open new private sector accounts across CEE and Central Asia. Working with internal and external stakeholders to build effective networks to deliver commercial execution of TRM’s services to leading private sector organisations across the region.\n\n - Win a mixture of high velocity and larger more strategic engagements, by turning AML and fraud pain points into a clear business case, with AI-drafted account plans and proposals that you sharpen with your own market judgment.\n\n - Own and define the model to build a 3x qualified pipeline each quarter through targeted campaigns, using AI-assisted segmentation and local-language messaging, and measure what converts.\n\n - Decide how TRM enters each market, choosing between direct selling, resellers, and regional partners, and back each choice with AI-assisted analysis of account data.\n\n - Grow strategic existing customers engagements through renewals, upsells, and new use cases.\n\n - Bring customer and regulatory insight back to Product and Marketing so the next release matches how banks in your region actually work.\n\nWhat we’re looking for:\n\n - 5+ years selling SaaS or data products into banks, payment firms, crypto or fintechs in CEE or Central Asia, or 4+ years with deep AML and financial crime expertise, plus experience using AI tools to research and prioritize accounts.\n\n - A record of closing a mixture of quick deal cycle and strategic longer term, higher value engagements and meeting quota, with AI-supported forecasting and pipeline reviews.\n\n - Working knowledge of regional AML and sanctions frameworks and how compliance, risk, and procurement teams buy.\n\n - Hands-on use of AI for prospecting, account planning, and call preparation, with clear examples of time or revenue gained.\n\n - Experience building pipeline in a new territory, forming human lead networks and AI-assisted tools to test and measure what works.\n\n - Credible, clear communication with senior compliance and risk executives, in person and virtually, including AI-assisted preparation for each meeting.\n\n - Fluent English; Russian or a CEE relevant language is a strong plus.\n\n - Based in Poland and willingness to travel regularly across the region.\n\nAbout the Team:\n\n - TRM’s EMEA Sales team gives each Account Director full ownership of a territory and the room to choose how to win it.\n\n - The team collaborates closely and supports one another through shared pipeline insight, deal reviews, and open sharing of what works.\n\n - The work is hard in a useful way: regulated buyers, several countries, long procurement cycles, and a product category that is still new to many banks.\n\n - You will work with RevOps, Marketing, Legal, Product, and Solutions Architecture, who move quickly to back your deals.\n\nLearn about TRM Speed in this position:\n\n - Within your first 30 days, you rank every target bank and fintech in your territory and start outreach to the top tier, so pipeline grows before onboarding ends.\n\n - When a compliance leader asks for a demo late on a Friday, you and TRM’s Solutions team deliver it that day, turning a warm inquiry into a scheduled evaluation by Monday.\n\n - Within 90 days, you build qualified pipeline worth at least 3x your quota, backed by an account plan for every Tier 1 target.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: the team works across UK and CET time zones, with flexibility for Central Asia hours and occasional US calls on complex deals.\n\n - Slack is the center of day-to-day communication. @mention colleagues for timely responses.\n\n - Weekly 1:1 with your manager, a weekly team call, a weekly pipeline call, a weekly forecast call, and regular pod calls.\n\n - Company-wide all-hands and founder Q&A sessions keep everyone connected to the mission.\n\nRequired online and collaboration hours:\n\n - Schedule: Core hours overlapping CET, with flexibility for Central Asia hours and occasional US calls. \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8fa88bc5-4cc6-402e-891a-5c9619edaebb","title":"Global Investigator - Triage (APAC)","department":"Go-To-Market","team":"Global Investigations","employmentType":"FullTime","location":"APAC","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Tokyo, Japan","address":{"postalAddress":{"addressCountry":"Japan"}}},{"location":"Seoul, South Korea","address":{"postalAddress":{"addressRegion":"South Korea","addressCountry":"South Korea","addressLocality":"Seoul"}}}],"publishedAt":"2026-10-22T18:46:18.270+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/8fa88bc5-4cc6-402e-891a-5c9619edaebb","applyUrl":"https://jobs.ashbyhq.com/trm-labs/8fa88bc5-4cc6-402e-891a-5c9619edaebb/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Global Investigator on the triage team, you will be the first line of operational defence in a fast-moving crypto disruption pipeline. You will process inbound complaint data, validate outputs from our artificial-intelligence (AI) investigation platform, and route cases into the investigative pipelines that result in frozen scam proceeds and seized assets. You will hold the disposition pen: your call is what turns a complaint into a freeze, a takedown, a recovery handoff, a legal-process draft, a victim notification, or a close.
The impact you will have:
Validate and route hundreds of complaint dispositions per week, feeding a live asset-recovery pipeline.
Catch the AI errors that matter, such as false positives, merged syndicates, and misclassified scam patterns, before they propagate downstream.
Enrich complaint selectors using a stack of more than forty commercial data-source integrations.
Own clean shift handoffs so the around-the-clock operation never drops a lead, providing APAC-hours coverage that keeps the queue moving while colleagues in other regions are offline.
What we’re looking for:
Investigative or analytical experience in the private or public sector. One to three years is fine: we want hungry people who want to grow into deep crypto expertise.
Strong AI fluency, meaning comfort using AI tools as a daily co-pilot, plus the judgment to know when they are wrong.
Excitement to deepen blockchain analysis skills.
Comfort operating in a fast-paced, fluid environment where the project's scope and emphasis may shift quarter to quarter.
Strong written and verbal communication.
About the Team:
The team is built around a mix of seasoned investigators and rising talent. Triage investigators sit alongside experienced crypto tracers and intelligence-trained individual contributors, and the seat is designed to accelerate your development.
Team Operating Rhythms:
Daily schedule: standard business hours in your local time zone.
Collaboration: coordinate with global teammates for handoffs on time-sensitive items, giving the wider operation near follow-the-sun coverage.
On-Call Responsibilities:
Formal on-call rotation for high-priority events, such as hacks, law-enforcement support, and other time-sensitive matters.
Weekly rotation, with occasional weekend coverage as needed.
Learn about TRM Speed in this position:
React quickly to incoming complaint surges and live takedown events.
Continuously learn new patterns in crypto-enabled crime.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a Global Investigator on the triage team, you will be the first line of operational defence in a fast-moving crypto disruption pipeline. You will process inbound complaint data, validate outputs from our artificial-intelligence (AI) investigation platform, and route cases into the investigative pipelines that result in frozen scam proceeds and seized assets. You will hold the disposition pen: your call is what turns a complaint into a freeze, a takedown, a recovery handoff, a legal-process draft, a victim notification, or a close.\n\nThe impact you will have:\n\n - Validate and route hundreds of complaint dispositions per week, feeding a live asset-recovery pipeline.\n\n - Catch the AI errors that matter, such as false positives, merged syndicates, and misclassified scam patterns, before they propagate downstream.\n\n - Enrich complaint selectors using a stack of more than forty commercial data-source integrations.\n\n - Own clean shift handoffs so the around-the-clock operation never drops a lead, providing APAC-hours coverage that keeps the queue moving while colleagues in other regions are offline.\n\nWhat we’re looking for:\n\n - Investigative or analytical experience in the private or public sector. One to three years is fine: we want hungry people who want to grow into deep crypto expertise.\n\n - Strong AI fluency, meaning comfort using AI tools as a daily co-pilot, plus the judgment to know when they are wrong.\n\n - Excitement to deepen blockchain analysis skills.\n\n - Comfort operating in a fast-paced, fluid environment where the project's scope and emphasis may shift quarter to quarter.\n\n - Strong written and verbal communication.\n\nAbout the Team:\n\n - The team is built around a mix of seasoned investigators and rising talent. Triage investigators sit alongside experienced crypto tracers and intelligence-trained individual contributors, and the seat is designed to accelerate your development.\n\nTeam Operating Rhythms:\n\n - Daily schedule: standard business hours in your local time zone.\n\n - Collaboration: coordinate with global teammates for handoffs on time-sensitive items, giving the wider operation near follow-the-sun coverage.\n\nOn-Call Responsibilities:\n\n - Formal on-call rotation for high-priority events, such as hacks, law-enforcement support, and other time-sensitive matters.\n\n - Weekly rotation, with occasional weekend coverage as needed.\n\nLearn about TRM Speed in this position:\n\n - React quickly to incoming complaint surges and live takedown events.\n\n - Continuously learn new patterns in crypto-enabled crime.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ab0fb4e8-659e-4087-a53b-a2bae1d7d8a9","title":"Account Director, Southern Europe - Public Sector","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"EMEA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-23T04:12:11.388+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"EMEA","addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/ab0fb4e8-659e-4087-a53b-a2bae1d7d8a9","applyUrl":"https://jobs.ashbyhq.com/trm-labs/ab0fb4e8-659e-4087-a53b-a2bae1d7d8a9/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM helps governments and law enforcement trace and stop illicit finance. This role brings that mission to investigators, financial intelligence units, tax and customs agencies, and regulators across Italy and Southern Europe. You will own TRM’s public sector business in a territory where we are building coverage, setting account strategy and closing six- and seven-figure deals through direct sales and partners. What makes this seat unusual is a large greenfield territory plus the freedom to shape your own go-to-market, procurement approach and partner network with AI-assisted research.
The impact you will have:
Map every priority agency in Italy and Southern Europe, using AI tools to identify budget holders, investigators, procurement offices and upcoming tenders so your first outreach reaches the right people in week one.
Win six- and seven-figure deals by turning investigative pain points into a clear business case, using AI-assisted segmentation and local-language messaging, and measure what converts.
Build a 3x qualified pipeline each quarter through targeted outreach, agency training days and events, and measure what converts.
Decide how TRM reaches each agency, choosing between direct selling and approved resellers or integrators, and back each choice with AI-assisted analysis of procurement routes.
Grow live customers through renewals, upsells, and new use cases, using AI summaries of usage and call notes to spot expansion signals early.
Bring customer and regulatory insight back to Product, Policy and Law Enforcement Relations so the next release matches how agencies in your region actually work.
What we’re looking for:
6+ years selling SaaS, data intelligence or investigative solutions to government, law enforcement or regulators in Italy or Southern Europe,
A record of closing six- and seven-figure deals and meeting quota, including experience running tenders, RFx responses or framework purchases.
Working knowledge of Italian and EU public procurement, AML and digital asset regulation, and how investigators, budget holders and procurement teams buy.
Hands-on use of AI for prospecting, account planning, and tender and call preparation, with clear examples of time or revenue gained.
Experience building pipeline from scratch in a new territory, including working with resellers or integrators
Credible, clear communication with senior officials and investigators, in person and virtually.
Fluent Italian and English; Spanish, Portuguese or Greek is a strong plus.
Based in Italy (Rome or Milan preferred), willingness to travel regularly across the region.
About the Team:
TRM’s EMEA Sales team gives each Account Director full ownership of a territory and the room to choose how to win it.
The team collaborates closely and supports one another through shared pipeline insight, deal reviews, and open sharing of what works.
The work is hard in a useful way: public buyers, several countries, long procurement cycles, and a product category that is new to many agencies.
You will work with Law Enforcement Relations, Solutions Architecture, Legal and Deal Desk, Partnerships, Product, and Policy, who move quickly to back your deals.
Learn about TRM Speed in this position:
Within your first 30 days, you rank every target agency in your territory and start outreach to the top tier, so pipeline grows before onboarding ends.
When an agency shares a tender late on a Friday and gives you three days to respond, you pull together Solutions, Legal and your partner to submit a strong, detailed response on time.
Within 90 days, you build qualified pipeline worth at least 3x your quota, backed by an account plan and a buying route for every Tier 1 agency.
Team Operating Rhythms:
Distributed, not distant: the team works across UK and CET time zones, with occasional US calls on complex deals.
Slack is the center of day-to-day communication. @mention colleagues for timely responses.
Weekly 1:1 with your manager, a weekly team call, a weekly pipeline call, a weekly forecast call, and regular pod calls.
Company-wide all-hands and founder Q&A sessions keep everyone connected to the mission.
Required online and collaboration hours:
Schedule: Core hours on CET, with overlap to UK hours and occasional US calls. HM to confirm.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM helps governments and law enforcement trace and stop illicit finance. This role brings that mission to investigators, financial intelligence units, tax and customs agencies, and regulators across Italy and Southern Europe. You will own TRM’s public sector business in a territory where we are building coverage, setting account strategy and closing six- and seven-figure deals through direct sales and partners. What makes this seat unusual is a large greenfield territory plus the freedom to shape your own go-to-market, procurement approach and partner network with AI-assisted research.\n\nThe impact you will have:\n\n - Map every priority agency in Italy and Southern Europe, using AI tools to identify budget holders, investigators, procurement offices and upcoming tenders so your first outreach reaches the right people in week one.\n\n - Win six- and seven-figure deals by turning investigative pain points into a clear business case, using AI-assisted segmentation and local-language messaging, and measure what converts.\n\n - Build a 3x qualified pipeline each quarter through targeted outreach, agency training days and events, and measure what converts.\n\n - Decide how TRM reaches each agency, choosing between direct selling and approved resellers or integrators, and back each choice with AI-assisted analysis of procurement routes.\n\n - Grow live customers through renewals, upsells, and new use cases, using AI summaries of usage and call notes to spot expansion signals early.\n\n - Bring customer and regulatory insight back to Product, Policy and Law Enforcement Relations so the next release matches how agencies in your region actually work.\n\nWhat we’re looking for:\n\n - 6+ years selling SaaS, data intelligence or investigative solutions to government, law enforcement or regulators in Italy or Southern Europe, \n\n - A record of closing six- and seven-figure deals and meeting quota, including experience running tenders, RFx responses or framework purchases.\n\n - Working knowledge of Italian and EU public procurement, AML and digital asset regulation, and how investigators, budget holders and procurement teams buy.\n\n - Hands-on use of AI for prospecting, account planning, and tender and call preparation, with clear examples of time or revenue gained.\n\n - Experience building pipeline from scratch in a new territory, including working with resellers or integrators\n\n - Credible, clear communication with senior officials and investigators, in person and virtually.\n\n - Fluent Italian and English; Spanish, Portuguese or Greek is a strong plus.\n\n - Based in Italy (Rome or Milan preferred), willingness to travel regularly across the region.\n\nAbout the Team:\n\n - TRM’s EMEA Sales team gives each Account Director full ownership of a territory and the room to choose how to win it.\n\n - The team collaborates closely and supports one another through shared pipeline insight, deal reviews, and open sharing of what works.\n\n - The work is hard in a useful way: public buyers, several countries, long procurement cycles, and a product category that is new to many agencies.\n\n - You will work with Law Enforcement Relations, Solutions Architecture, Legal and Deal Desk, Partnerships, Product, and Policy, who move quickly to back your deals.\n\nLearn about TRM Speed in this position:\n\n - Within your first 30 days, you rank every target agency in your territory and start outreach to the top tier, so pipeline grows before onboarding ends.\n\n - When an agency shares a tender late on a Friday and gives you three days to respond, you pull together Solutions, Legal and your partner to submit a strong, detailed response on time.\n\n - Within 90 days, you build qualified pipeline worth at least 3x your quota, backed by an account plan and a buying route for every Tier 1 agency.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: the team works across UK and CET time zones, with occasional US calls on complex deals.\n\n - Slack is the center of day-to-day communication. @mention colleagues for timely responses.\n\n - Weekly 1:1 with your manager, a weekly team call, a weekly pipeline call, a weekly forecast call, and regular pod calls.\n\n - Company-wide all-hands and founder Q&A sessions keep everyone connected to the mission.\n\nRequired online and collaboration hours:\n\n - Schedule: Core hours on CET, with overlap to UK hours and occasional US calls. HM to confirm.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"32fa63e4-56ee-4d76-a24e-c91dcee2bad0","title":"Account Director, Central Banks & Regulators (EMEA)","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"EMEA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-23T05:16:57.914+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"EMEA","addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/32fa63e4-56ee-4d76-a24e-c91dcee2bad0","applyUrl":"https://jobs.ashbyhq.com/trm-labs/32fa63e4-56ee-4d76-a24e-c91dcee2bad0/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM helps governments and financial institutions detect and disrupt illicit finance, and this role brings that mission to central banks, financial regulators and financial intelligence units across EMEA. You will own the relationships and the revenue in a territory where digital asset supervision is growing fast, setting account strategy and closing six- and seven-figure deals with institutions that have long, careful buying processes. What makes this seat unusual is the chance to shape how TRM serves supervisors as MiCA and the EU AML package reshape their work.
The impact you will have:
Map your territory’s central banks, supervisors and FIUs, using AI tools to identify budget holders, decision-makers, champions and regulatory triggers so your first outreach reaches the right person.
Win six- and seven-figure deals by turning each institution’s supervisory and enforcement challenges into a clear business case, with AI-drafted account plans that you sharpen with your own judgment.
Build and maintain 3x qualified pipeline through targeted outreach, regional events and campaigns with Marketing, and measure what converts.
Navigate tenders, frameworks and call-offs with Solutions Architecture, Legal and Deal Desk, so each response is accurate and on time.
Grow live customers through renewals, expansion and referrals, using AI summaries of usage and call notes to spot expansion signals early.
Bring supervisory and customer insight back to Policy, Product and Marketing so the next release reflects how regulators in your region work.
What we’re looking for:
6+ years selling SaaS, data intelligence or investigative solutions into central banks, financial regulators, FIUs or comparable government accounts in EMEA.
A record of closing six- and seven-figure deals and meeting quota across long, multi-stakeholder cycles.
Existing relationships within EMEA central banks, supervisors or FIUs, and credibility with senior officials.
Working knowledge of MiCA, the EU AML framework and how public sector buyers procure.
Hands-on use of AI for account research, planning and call preparation, with clear examples of time or revenue gained.
Credible, clear communication with senior executives, in person and virtually, and a knack for storytelling.
Fluent English; additional European languages are a plus.
Based in France, Belgium, Spain, Netherlands, willingness to travel regularly across the region.
About the Team:
TRM’s EMEA Sales team gives each Account Director real ownership of a territory and the room to choose how to win it.
The team is fast-paced, positive and collaborative, with shared pipeline insight and open sharing of what works.
The work is hard in a useful way: senior public sector buyers, several countries, long procurement cycles, and a category that is new to many supervisors.
You will work with Partnerships, Legal, Marketing, Policy and Product, who move quickly to back your deals.
Learn about TRM Speed in this position:
Within your first 30 days, you profile and stack-rank every central bank, regulator and FIU in your territory and start outreach to the top tier, so pipeline grows before onboarding ends.
When a regulator sends an urgent request late on a Friday for a same-day conversation and demo, you and TRM’s Solutions team make it happen that day.
When a government RFx lands with only a few days to respond, you rally Solutions Architecture and Deal Desk to deliver a high-quality response on time.
Team Operating Rhythms:
Distributed, not distant: the team works across UK and CET time zones, with occasional later calls for US-EMEA opportunities.
Slack is the center of day-to-day communication. @mention colleagues for timely responses.
Weekly 1:1 with your manager, a weekly team call, a weekly pipeline call, a weekly forecast call, and fortnightly pod calls.
Company-wide all-hands and founder Q&A sessions keep everyone connected to the mission.
Required online and collaboration hours:
Schedule: UK and CET core hours, with flexibility for occasional US-EMEA calls.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM helps governments and financial institutions detect and disrupt illicit finance, and this role brings that mission to central banks, financial regulators and financial intelligence units across EMEA. You will own the relationships and the revenue in a territory where digital asset supervision is growing fast, setting account strategy and closing six- and seven-figure deals with institutions that have long, careful buying processes. What makes this seat unusual is the chance to shape how TRM serves supervisors as MiCA and the EU AML package reshape their work.\n\nThe impact you will have:\n\n - Map your territory’s central banks, supervisors and FIUs, using AI tools to identify budget holders, decision-makers, champions and regulatory triggers so your first outreach reaches the right person.\n\n - Win six- and seven-figure deals by turning each institution’s supervisory and enforcement challenges into a clear business case, with AI-drafted account plans that you sharpen with your own judgment.\n\n - Build and maintain 3x qualified pipeline through targeted outreach, regional events and campaigns with Marketing, and measure what converts.\n\n - Navigate tenders, frameworks and call-offs with Solutions Architecture, Legal and Deal Desk, so each response is accurate and on time.\n\n - Grow live customers through renewals, expansion and referrals, using AI summaries of usage and call notes to spot expansion signals early.\n\n - Bring supervisory and customer insight back to Policy, Product and Marketing so the next release reflects how regulators in your region work.\n\nWhat we’re looking for:\n\n - 6+ years selling SaaS, data intelligence or investigative solutions into central banks, financial regulators, FIUs or comparable government accounts in EMEA.\n\n - A record of closing six- and seven-figure deals and meeting quota across long, multi-stakeholder cycles.\n\n - Existing relationships within EMEA central banks, supervisors or FIUs, and credibility with senior officials.\n\n - Working knowledge of MiCA, the EU AML framework and how public sector buyers procure.\n\n - Hands-on use of AI for account research, planning and call preparation, with clear examples of time or revenue gained.\n\n - Credible, clear communication with senior executives, in person and virtually, and a knack for storytelling.\n\n - Fluent English; additional European languages are a plus.\n\n - Based in France, Belgium, Spain, Netherlands, willingness to travel regularly across the region.\n\nAbout the Team:\n\n - TRM’s EMEA Sales team gives each Account Director real ownership of a territory and the room to choose how to win it.\n\n - The team is fast-paced, positive and collaborative, with shared pipeline insight and open sharing of what works.\n\n - The work is hard in a useful way: senior public sector buyers, several countries, long procurement cycles, and a category that is new to many supervisors.\n\n - You will work with Partnerships, Legal, Marketing, Policy and Product, who move quickly to back your deals.\n\nLearn about TRM Speed in this position:\n\n - Within your first 30 days, you profile and stack-rank every central bank, regulator and FIU in your territory and start outreach to the top tier, so pipeline grows before onboarding ends.\n\n - When a regulator sends an urgent request late on a Friday for a same-day conversation and demo, you and TRM’s Solutions team make it happen that day.\n\n - When a government RFx lands with only a few days to respond, you rally Solutions Architecture and Deal Desk to deliver a high-quality response on time.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: the team works across UK and CET time zones, with occasional later calls for US-EMEA opportunities.\n\n - Slack is the center of day-to-day communication. @mention colleagues for timely responses.\n\n - Weekly 1:1 with your manager, a weekly team call, a weekly pipeline call, a weekly forecast call, and fortnightly pod calls.\n\n - Company-wide all-hands and founder Q&A sessions keep everyone connected to the mission.\n\nRequired online and collaboration hours:\n\n - Schedule: UK and CET core hours, with flexibility for occasional US-EMEA calls. \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5386b88b-a98b-4db5-944a-73d8ccb1b241","title":"Senior Data Scientist, Knowledge Layer","department":"R&D","team":"Data Science","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"United States","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-10-27T16:04:59.645+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/5386b88b-a98b-4db5-944a-73d8ccb1b241","applyUrl":"https://jobs.ashbyhq.com/trm-labs/5386b88b-a98b-4db5-944a-73d8ccb1b241/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We’re looking for a Full Stack Data Scientist / Machine Learning Engineer to join our Knowledge Layer team, a group focused on extracting, structuring, and analyzing knowledge from large-scale, unstructured data. This team sits at the intersection of knowledge graphs, entity resolution, graph extraction, and graph analytics, and plays a critical role in powering TRM’s core intelligence products.
While the team has strong backend and graph engineering expertise, we are looking for someone to be the machine learning and data science voice in the room — bringing practical ML expertise, especially in knowledge extraction and graph-based ML, to help accelerate and scale our capabilities.
This is an ideal role for someone who enjoys operating end-to-end: from model selection and experimentation, to productionizing ML systems and APIs.
The impact you will have:
Design, build, and productionize machine learning models focused on:
Knowledge extraction from unstructured data (e.g., NER, entity linking)
Graph-based learning and inference
Entity resolution and relationship discovery
Evaluate and leverage existing ML models and frameworks to solve real-world problems efficiently
Partner closely with backend and graph engineers to integrate ML models into production services and APIs
Contribute to the design and evolution of knowledge graphs and ontologies
Perform exploratory data analysis (EDA) to inform modeling decisions and system design
Own ML components end-to-end, including experimentation, evaluation, deployment, and iteration
Help shape best practices for applied ML within the Knowledge Layer team
What we’re looking for:
5+ years of experience in data science, machine learning engineering, or applied ML
Strong programming experience in Python
Hands-on experience building, training, or deploying machine learning models in production
Familiarity with NLP or information extraction techniques, such as Named Entity Recognition (NER), text classification, or embedding-based approaches
Experience or strong interest in knowledge graphs, graph data, or graph-based ML
Solid software engineering fundamentals, including building and maintaining APIs or services
Ability to translate ambiguous problem spaces into practical ML solutions
Strong communication skills and comfort collaborating with engineers across disciplines
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $180,000 - $210,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nWe’re looking for a Full Stack Data Scientist / Machine Learning Engineer to join our Knowledge Layer team, a group focused on extracting, structuring, and analyzing knowledge from large-scale, unstructured data. This team sits at the intersection of knowledge graphs, entity resolution, graph extraction, and graph analytics, and plays a critical role in powering TRM’s core intelligence products.\n\nWhile the team has strong backend and graph engineering expertise, we are looking for someone to be the machine learning and data science voice in the room — bringing practical ML expertise, especially in knowledge extraction and graph-based ML, to help accelerate and scale our capabilities.\n\nThis is an ideal role for someone who enjoys operating end-to-end: from model selection and experimentation, to productionizing ML systems and APIs.\n\n\n\nThe impact you will have:\n\n - Design, build, and productionize machine learning models focused on:\n \n - Knowledge extraction from unstructured data (e.g., NER, entity linking)\n \n - Graph-based learning and inference\n \n - Entity resolution and relationship discovery\n\n - Evaluate and leverage existing ML models and frameworks to solve real-world problems efficiently\n\n - Partner closely with backend and graph engineers to integrate ML models into production services and APIs\n\n - Contribute to the design and evolution of knowledge graphs and ontologies\n\n - Perform exploratory data analysis (EDA) to inform modeling decisions and system design\n\n - Own ML components end-to-end, including experimentation, evaluation, deployment, and iteration\n\n - Help shape best practices for applied ML within the Knowledge Layer team\n\nWhat we’re looking for:\n\n - 5+ years of experience in data science, machine learning engineering, or applied ML\n\n - Strong programming experience in Python\n\n - Hands-on experience building, training, or deploying machine learning models in production\n\n - Familiarity with NLP or information extraction techniques, such as Named Entity Recognition (NER), text classification, or embedding-based approaches\n\n - Experience or strong interest in knowledge graphs, graph data, or graph-based ML\n\n - Solid software engineering fundamentals, including building and maintaining APIs or services\n\n - Ability to translate ambiguous problem spaces into practical ML solutions\n\n - Strong communication skills and comfort collaborating with engineers across disciplines\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $180,000 - $210,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"356c681c-d5b9-4078-8530-d29520987a34","title":"Deployment Strategist, CTI","department":"Go-To-Market","team":"Customer Success","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-29T22:38:18.202+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/356c681c-d5b9-4078-8530-d29520987a34","applyUrl":"https://jobs.ashbyhq.com/trm-labs/356c681c-d5b9-4078-8530-d29520987a34/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Deployment Strategist, CTI role gets enterprise cyber threat intelligence (CTI) teams from a signed contract to repeatable intelligence outcomes on TRM's Intel platform. As the first Deployment Strategist dedicated to private sector CTI in North America, you will own each customer end to end, from onboarding through adoption, renewal, and expansion. What makes this role unique at TRM is the chance to define the function from scratch: you set the deployment playbook, the success metrics, and the standard the next hire inherits.
The impact you will have:
Get customers to real intelligence outcomes fast. Ship a working v1 deployment and onboarding playbook within your first 30 days, using Claude to turn customer call recordings and account notes into tailored onboarding plans.
Turn early wins into habit. Use Claude and TRM's Intel platform to move analysts from one-off searches to recurring workflows, such as threat landscape and sector targeting, vulnerability prioritization, credential and infostealer exposure, ransomware readiness, and malware and IOC investigation.
Free your time for judgment work. Build production AI workflows that pull from Salesforce, Gong, and product usage telemetry to auto-generate account health summaries and QBR drafts.
Catch risk before renewal. Define adoption benchmarks across your portfolio (hands-on usage, workflow adoption, consumption, and account-specific success metrics) and use AI-generated health signals to flag at-risk accounts well before renewal decisions.
Prove value with executives. Run business reviews with CISOs, CTI directors, and security leaders, using AI-drafted summaries that tie product usage to outcomes they report on, such as faster investigations, reduced exposure, and analyst time saved.
Grow every account. Co-own renewal and expansion with the Account Director, carry NRR and GRR targets alongside Sales, and use AI to find the next workflow, team, or use case worth expanding into.
Shape the product. Use AI to cluster adoption blockers, feature gaps, data coverage needs, and new use cases into prioritized input for Product, and build the deployment tooling the next hire will inherit.
What we’re looking for:
5+ years in deployment strategy, onboarding, solutions engineering, customer success, or other post-sale roles, with proven ownership of NRR, GRR, and expansion metrics, and a record of using AI to scale that work.
Background in cyber threat intelligence, security operations, threat hunting, incident response, or a CTI vendor or platform environment (consulting, MSSP, and enterprise security teams all count).
Credibility with CTI practitioners: you understand how a corporate CTI team works (intelligence requirements, finished intelligence, handoffs to SOC and hunt teams), you're fluent in threat actors, MITRE ATT&CK, vulnerability and exploitation intelligence, ransomware, and stealer logs, and you use AI to sharpen that intelligence work and earn an analyst's trust in the first meeting.
Zero-to-one experience: you've built a deployment, onboarding, or customer success function or playbook from scratch, used AI to speed it up, and can point to the outcomes it produced.
Production AI fluency: you've built real, repeatable AI workflows (not just experiments) that synthesize data from multiple sources, and you can explain the data logic and where human judgment stays in the loop.
Executive presence: you can run a QBR with a CISO at a global bank or insurer and guide the room through substance, arriving prepared with AI-assisted briefs.
Experience supporting enterprise customers across North American time zones, including regulated industries such as financial services, insurance, telecom, and critical infrastructure, plus a bias to ship v1 before you have all the answers, with AI helping you move faster.
Nice to have: time at a threat intelligence vendor, an ISAC or ISAO, or a corporate intelligence team; familiarity with third-party and supply chain risk or cyber insurance workflows; certifications such as GCTI or GCIH.
About the Team:
This team focuses on TRM's Intel platform, supporting CTI and security teams at enterprises facing sophisticated cyber threats.
You'd be the first Deployment Strategist dedicated to private sector CTI in North America, with high ownership, direct access to leadership, and real influence on how TRM deploys and retains customers in this segment. The work stretches you: you set the agenda in a function that doesn't exist yet.
The broader customer team works distributed, not distant: async-first communication in Slack, strong documentation, and intentional synchronous time for key decisions.
You'll work directly with the Head of Customer Success and the CRO, with close day-to-day collaboration with North America Sales and Product, built on trust and direct feedback.
Team Operating Rhythms:
Distributed, not distant: we hold weekly customer syncs and biweekly health syncs, join POD calls, and regularly engage customers as trusted advisors.
Working hours and customer coverage align primarily with North American time zones, with flexibility to collaborate across regions when needed.
The team moves fast and iterates: v1 ships before it's perfect, and feedback is direct and specific.
Communication is async-first in Slack, with synchronous time reserved for customer work and key decisions.
Required online and collaboration hours:
Schedule: Primarily North American business hours, with occasional collaboration with customers outside US time zones if EMEA or APAC customers close earlier than expected.
On-Call Responsibilities:
Schedule: No formal on-call rotation. As the primary lead for your customers, you see mission-critical issues through to resolution, including urgent customer needs outside standard hours when they arise.
Frequency: Not applicable (no rotation).
Travel Requirements:
Schedule: Minimal. Most onboarding and enablement is virtual, with occasional travel to customers.
Frequency: About 10% of your time.
Onsite Requirements:
Schedule: No regular onsite requirement. Occasional customer visits are covered under travel.
Frequency: Occasional, included in the 10% travel estimate.
Learn about TRM Speed in this position:
A working v1 deployment playbook within 30 days: built from your first 2 to 3 accounts, with measurable adoption benchmarks, and already used by the account team to set customer expectations.
A draft success metrics framework at 50% complete within 6 weeks, shared with the account team and key customers to validate direction before further investment.
The highest-impact expansion play scoped within 60 days: worked backward from renewal and expansion targets, with a concrete recommendation to leadership on which workflow or use case to prioritize and why, grounded in account data.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Deployment Strategist, CTI role gets enterprise cyber threat intelligence (CTI) teams from a signed contract to repeatable intelligence outcomes on TRM's Intel platform. As the first Deployment Strategist dedicated to private sector CTI in North America, you will own each customer end to end, from onboarding through adoption, renewal, and expansion. What makes this role unique at TRM is the chance to define the function from scratch: you set the deployment playbook, the success metrics, and the standard the next hire inherits.\n\nThe impact you will have:\n\n - Get customers to real intelligence outcomes fast. Ship a working v1 deployment and onboarding playbook within your first 30 days, using Claude to turn customer call recordings and account notes into tailored onboarding plans.\n\n - Turn early wins into habit. Use Claude and TRM's Intel platform to move analysts from one-off searches to recurring workflows, such as threat landscape and sector targeting, vulnerability prioritization, credential and infostealer exposure, ransomware readiness, and malware and IOC investigation.\n\n - Free your time for judgment work. Build production AI workflows that pull from Salesforce, Gong, and product usage telemetry to auto-generate account health summaries and QBR drafts.\n\n - Catch risk before renewal. Define adoption benchmarks across your portfolio (hands-on usage, workflow adoption, consumption, and account-specific success metrics) and use AI-generated health signals to flag at-risk accounts well before renewal decisions.\n\n - Prove value with executives. Run business reviews with CISOs, CTI directors, and security leaders, using AI-drafted summaries that tie product usage to outcomes they report on, such as faster investigations, reduced exposure, and analyst time saved.\n\n - Grow every account. Co-own renewal and expansion with the Account Director, carry NRR and GRR targets alongside Sales, and use AI to find the next workflow, team, or use case worth expanding into.\n\n - Shape the product. Use AI to cluster adoption blockers, feature gaps, data coverage needs, and new use cases into prioritized input for Product, and build the deployment tooling the next hire will inherit.\n\nWhat we’re looking for:\n\n - 5+ years in deployment strategy, onboarding, solutions engineering, customer success, or other post-sale roles, with proven ownership of NRR, GRR, and expansion metrics, and a record of using AI to scale that work.\n\n - Background in cyber threat intelligence, security operations, threat hunting, incident response, or a CTI vendor or platform environment (consulting, MSSP, and enterprise security teams all count).\n\n - Credibility with CTI practitioners: you understand how a corporate CTI team works (intelligence requirements, finished intelligence, handoffs to SOC and hunt teams), you're fluent in threat actors, MITRE ATT&CK, vulnerability and exploitation intelligence, ransomware, and stealer logs, and you use AI to sharpen that intelligence work and earn an analyst's trust in the first meeting.\n\n - Zero-to-one experience: you've built a deployment, onboarding, or customer success function or playbook from scratch, used AI to speed it up, and can point to the outcomes it produced.\n\n - Production AI fluency: you've built real, repeatable AI workflows (not just experiments) that synthesize data from multiple sources, and you can explain the data logic and where human judgment stays in the loop.\n\n - Executive presence: you can run a QBR with a CISO at a global bank or insurer and guide the room through substance, arriving prepared with AI-assisted briefs.\n\n - Experience supporting enterprise customers across North American time zones, including regulated industries such as financial services, insurance, telecom, and critical infrastructure, plus a bias to ship v1 before you have all the answers, with AI helping you move faster.\n\n - Nice to have: time at a threat intelligence vendor, an ISAC or ISAO, or a corporate intelligence team; familiarity with third-party and supply chain risk or cyber insurance workflows; certifications such as GCTI or GCIH.\n\nAbout the Team:\n\n - This team focuses on TRM's Intel platform, supporting CTI and security teams at enterprises facing sophisticated cyber threats.\n\n - You'd be the first Deployment Strategist dedicated to private sector CTI in North America, with high ownership, direct access to leadership, and real influence on how TRM deploys and retains customers in this segment. The work stretches you: you set the agenda in a function that doesn't exist yet.\n\n - The broader customer team works distributed, not distant: async-first communication in Slack, strong documentation, and intentional synchronous time for key decisions.\n\n - You'll work directly with the Head of Customer Success and the CRO, with close day-to-day collaboration with North America Sales and Product, built on trust and direct feedback.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: we hold weekly customer syncs and biweekly health syncs, join POD calls, and regularly engage customers as trusted advisors.\n\n - Working hours and customer coverage align primarily with North American time zones, with flexibility to collaborate across regions when needed.\n\n - The team moves fast and iterates: v1 ships before it's perfect, and feedback is direct and specific.\n\n - Communication is async-first in Slack, with synchronous time reserved for customer work and key decisions.\n\nRequired online and collaboration hours:\n\n - Schedule: Primarily North American business hours, with occasional collaboration with customers outside US time zones if EMEA or APAC customers close earlier than expected.\n\nOn-Call Responsibilities:\n\n - Schedule: No formal on-call rotation. As the primary lead for your customers, you see mission-critical issues through to resolution, including urgent customer needs outside standard hours when they arise.\n\n - Frequency: Not applicable (no rotation).\n\nTravel Requirements:\n\n - Schedule: Minimal. Most onboarding and enablement is virtual, with occasional travel to customers.\n\n - Frequency: About 10% of your time.\n\nOnsite Requirements:\n\n - Schedule: No regular onsite requirement. Occasional customer visits are covered under travel.\n\n - Frequency: Occasional, included in the 10% travel estimate.\n\nLearn about TRM Speed in this position:\n\n - A working v1 deployment playbook within 30 days: built from your first 2 to 3 accounts, with measurable adoption benchmarks, and already used by the account team to set customer expectations.\n\n - A draft success metrics framework at 50% complete within 6 weeks, shared with the account team and key customers to validate direction before further investment.\n\n - The highest-impact expansion play scoped within 60 days: worked backward from renewal and expansion targets, with a concrete recommendation to leadership on which workflow or use case to prioritize and why, grounded in account data.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"369c6fb3-6214-478e-870e-f57d3b234481","title":"Deployment Strategist, National Security","department":"Go-To-Market","team":"Deployment Strategy","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-28T21:47:12.070+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/369c6fb3-6214-478e-870e-f57d3b234481","applyUrl":"https://jobs.ashbyhq.com/trm-labs/369c6fb3-6214-478e-870e-f57d3b234481/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Deployment Strategist team at TRM Labs makes sure government customers achieve the outcomes they chose TRM to deliver. As the Deployment Strategist for National Security, you will own a portfolio of U.S. defense and intelligence accounts, from onboarding and training through adoption, value realization, and renewal, and you will help analysts and operators adopt TRM’s tools in a segment where missions, security rules, and workflows differ from any other TRM customer. This position requires US citizenship and an active TS/SCI clearance.
The impact you will have:
Act as the trusted advisor for your national security accounts: confidently explain complex technical and investigative concepts, and build the success plans, engagement cadence, and value story that carry renewals and expansion.
Get users to their first meaningful outcome: build and deliver demonstrations and structured training tailored to analysts, operators, and agency leadership, to ensure that TRM is embedded in daily mission workflows.
Protect and grow your book: monitor usage and engagement, spot early signals of churn risk, and partner with Account Directors on expansion opportunities that drive gross and net revenue retention targets.
Serve as the Voice of the Customer: translate national security investigative priorities into feedback for Product and Engineering that influences what TRM builds next.
What we’re looking for:
Active TS/SCI clearance, US citizenship, and a home base in the DC metro area (DC, MD, or VA).
Proven customer success, deployment strategy, or other post-sales experience with US government accounts, including driving adoption, renewal, and expansion, and training both leadership and hands-on users.
Demonstrated AI fluency: you build and use AI workflows beyond basic summarization and know where human judgment stays essential.
Nice to have: a hands-on intelligence, blockchain analysis, or investigative background embedded in the US government.
About the Team:
The Public Sector Deployment Strategist team is distributed, not distant. We work across time zones but stay in close, constant contact through Slack and shared documentation.
You’ll partner closely with Sales, Product, Engineering, and TRM Academy, and you’ll be the person national security customers trust to translate their investigative priorities into what TRM builds next.
The team is mission-focused and customer-obsessed. We measure ourselves by whether customers renew, expand, and refer us, not by ticket counts.
Decisions get made quickly and collaboratively, with day-to-day account calls owned by the Deployment Strategist and larger strategic account decisions escalated to team leadership.
Team Operating Rhythms:
Weekly customer syncs with your assigned accounts, plus bi-weekly health syncs with the DS team and leadership.
Regular squad calls with your aligned Sales team to stay coordinated on renewal and expansion motions.
Async daily check-ins via Slack, with detailed documentation standing in for meetings whenever possible.
Quarterly business reviews and customer webinars, run on a predictable cadence so customers always know what’s next.
Required online and collaboration hours:
Schedule: US business hours, with overlap for internal syncs and customer coverage.
On-Call Responsibilities:
Schedule: About one weekend on call per month after ramp, checking Slack and Intercom roughly every couple of hours for urgent customer issues. There is no pager rotation.
Frequency: Most weekends pass without a page. When something does come up, it’s typically a customer-blocking issue needing a same-day response.
Travel Requirements:
Schedule: Occasional travel for customer visits, trainings, and conferences.
Frequency: A few trips per quarter, typically short (2 to 3 days).
Onsite Requirements:
Schedule: Not applicable, this role is fully remote.
Frequency: Not applicable.
Clearance Requirements:
Level required: TS/SCI (active).
Sponsorship: TRM does not sponsor clearances. An active clearance is a prerequisite to apply.
Learn about TRM Speed in this position:
Measurable example #1: You meet with an existing national security customer, capture their internal success metrics, and draft a 30/60/90-day success plan to achieve them, all in the same week.
Measurable example #2: A customer’s analysts hit a blocking issue. You pull in Product, Engineering, and Solutions Architecture, get an answer or a fix path, and close the loop with the customer, all in the same day.
Measurable example #3: You surface an expansion opportunity on a customer call, validate it against CSQL criteria, and log it with the Account Director within the same day.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $118,000 - $170,000 plus variable compensation.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Deployment Strategist team at TRM Labs makes sure government customers achieve the outcomes they chose TRM to deliver. As the Deployment Strategist for National Security, you will own a portfolio of U.S. defense and intelligence accounts, from onboarding and training through adoption, value realization, and renewal, and you will help analysts and operators adopt TRM’s tools in a segment where missions, security rules, and workflows differ from any other TRM customer. This position requires US citizenship and an active TS/SCI clearance.\n\nThe impact you will have:\n\n - Act as the trusted advisor for your national security accounts: confidently explain complex technical and investigative concepts, and build the success plans, engagement cadence, and value story that carry renewals and expansion.\n\n - Get users to their first meaningful outcome: build and deliver demonstrations and structured training tailored to analysts, operators, and agency leadership, to ensure that TRM is embedded in daily mission workflows.\n\n - Protect and grow your book: monitor usage and engagement, spot early signals of churn risk, and partner with Account Directors on expansion opportunities that drive gross and net revenue retention targets.\n\n - Serve as the Voice of the Customer: translate national security investigative priorities into feedback for Product and Engineering that influences what TRM builds next.\n\nWhat we’re looking for:\n\n - Active TS/SCI clearance, US citizenship, and a home base in the DC metro area (DC, MD, or VA).\n\n - Proven customer success, deployment strategy, or other post-sales experience with US government accounts, including driving adoption, renewal, and expansion, and training both leadership and hands-on users.\n\n - Demonstrated AI fluency: you build and use AI workflows beyond basic summarization and know where human judgment stays essential.\n\n - Nice to have: a hands-on intelligence, blockchain analysis, or investigative background embedded in the US government.\n\nAbout the Team:\n\n - The Public Sector Deployment Strategist team is distributed, not distant. We work across time zones but stay in close, constant contact through Slack and shared documentation.\n\n - You’ll partner closely with Sales, Product, Engineering, and TRM Academy, and you’ll be the person national security customers trust to translate their investigative priorities into what TRM builds next.\n\n - The team is mission-focused and customer-obsessed. We measure ourselves by whether customers renew, expand, and refer us, not by ticket counts.\n\n - Decisions get made quickly and collaboratively, with day-to-day account calls owned by the Deployment Strategist and larger strategic account decisions escalated to team leadership.\n\nTeam Operating Rhythms:\n\n - Weekly customer syncs with your assigned accounts, plus bi-weekly health syncs with the DS team and leadership.\n\n - Regular squad calls with your aligned Sales team to stay coordinated on renewal and expansion motions.\n\n - Async daily check-ins via Slack, with detailed documentation standing in for meetings whenever possible.\n\n - Quarterly business reviews and customer webinars, run on a predictable cadence so customers always know what’s next.\n\nRequired online and collaboration hours:\n\n - Schedule: US business hours, with overlap for internal syncs and customer coverage.\n\nOn-Call Responsibilities:\n\n - Schedule: About one weekend on call per month after ramp, checking Slack and Intercom roughly every couple of hours for urgent customer issues. There is no pager rotation.\n\n - Frequency: Most weekends pass without a page. When something does come up, it’s typically a customer-blocking issue needing a same-day response.\n\nTravel Requirements:\n\n - Schedule: Occasional travel for customer visits, trainings, and conferences.\n\n - Frequency: A few trips per quarter, typically short (2 to 3 days).\n\nOnsite Requirements:\n\n - Schedule: Not applicable, this role is fully remote.\n\n - Frequency: Not applicable.\n\nClearance Requirements:\n\n - Level required: TS/SCI (active).\n\n - Sponsorship: TRM does not sponsor clearances. An active clearance is a prerequisite to apply.\n\nLearn about TRM Speed in this position:\n\n - Measurable example #1: You meet with an existing national security customer, capture their internal success metrics, and draft a 30/60/90-day success plan to achieve them, all in the same week.\n\n - Measurable example #2: A customer’s analysts hit a blocking issue. You pull in Product, Engineering, and Solutions Architecture, get an answer or a fix path, and close the loop with the customer, all in the same day.\n\n - Measurable example #3: You surface an expansion opportunity on a customer call, validate it against CSQL criteria, and log it with the Account Director within the same day.\n \n \n\n\nTHE FOLLOWING REPRESENTS THE ESTIMATED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only\n\n - The estimated base salary range for this role is $118,000 - $170,000 plus variable compensation.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"56b079fd-2ca5-4a65-8f3f-e63ae8073d36","title":"Enablement Manager, Public Sector","department":"Go-To-Market","team":"Sales Enablement","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"London, United Kingdom","address":{"postalAddress":{"addressCountry":"United Kingdom"}}},{"location":"EMEA","address":{"postalAddress":{"addressRegion":"EMEA","addressCountry":"Germany"}}}],"publishedAt":"2026-10-28T21:28:38.566+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/56b079fd-2ca5-4a65-8f3f-e63ae8073d36","applyUrl":"https://jobs.ashbyhq.com/trm-labs/56b079fd-2ca5-4a65-8f3f-e63ae8073d36/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As the Enablement Manager for the Public Sector GTM Team at TRM Labs, you will play a critical role in scaling a high-performing Public Sector sales organization during a period of rapid growth. With new Account Directors joining and increasing specialization across GTM, this role ensures Public Sector sellers ramp quickly, execute consistently, and maintain the disciplined sales motions required for mission-focused government customers.
This is an execution-focused enablement role. You will translate Public Sector leadership’s strategy into repeatable onboarding, training, and content programs—delivered with speed, quality, and precision. You’ll own onboarding materials, playbooks, micro-trainings, and content systems, ensuring sellers always have up-to-date, accurate, and accessible resources. You will also partner closely with managers to reinforce qualification, procurement navigation, multithreading, and deal execution fundamentals through structured coaching support.
The impact you will have:
Execute and continuously improve Public Sector onboarding experience by assembling or refreshing core modules within 7 days of new hire confirmation and accelerating new seller readiness by 25–30%.
Update playbooks and core content within 3 business days when Public Sector leadership flags messaging drift, procurement nuance, or recurring objections.
Design and deliver sector-specific training and micro-enablement—including one-pagers, talk tracks, scenarios, or short practice sessions—within 72 hours of execution gaps identified by managers.
Reinforce disciplined sales execution through structured deal-support collaboration with managers (qualification rigor, evaluation plans, procurement-path mapping, stakeholder strategy).
Maintain an organized, high-adoption Public Sector content system (e.g., Dock) with >90% usage, ensuring pitch, discovery, and competitive materials remain current and easy to find.
Track and analyze onboarding, adoption, and early-funnel metrics, sharing insights and adjustments that improve deal quality, consistency, and forecast accuracy.
Partner cross-functionally with Product, PMM, and Sales Leadership to ensure Public Sector messaging is consistent, mission-aligned, and reinforced across all seller-facing resources.
What we’re looking for:
3+ years in sales enablement, sales training, or Public Sector sales/sales leadership—with demonstrated ability to coach or enable Public Sector sellers.
Proven ability to rapidly build and update sales content, onboarding modules, and training resources in a fast-paced environment.
Experience supporting sales teams that sell to federal, state, or local government—preferably cybersecurity, fintech, or mission-oriented technology.
Strong understanding of qualification, procurement cycles, multithreading, evaluation plans, and government buying processes.
Hands-on experience with sales enablement tools (e.g., Dock, Salesforce, Gong or equivalent) and the ability to quickly implement workflows that improve consistency and adoption.
Exceptional communication and facilitation skills, with the ability to translate complex concepts into simple, repeatable, frontline-ready guidance.
Analytical mindset with the ability to track program impact, measure adoption, and identify execution gaps early.
Demonstrated ability to collaborate across Product, PMM, and Sales Leadership, responding quickly to shifting priorities and emerging field needs.
Experience operating in a high-growth, fast-changing environment where speed, clarity, and iteration matter more than process.
About the Team:
We operate as a globally distributed, fully-remote GTM organization, using Slack (text, voice notes, and video messages) and Notion as primary communication channels.
While globally distributed, most collaboration occurs between 11am–5pm EST, and all team members must maintain at least 4 hours of overlap with EST business hours.
We meet in person a few times per year and encourage more frequent in-person collaboration for those near a hub.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $146,000 - $164,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs the Enablement Manager for the Public Sector GTM Team at TRM Labs, you will play a critical role in scaling a high-performing Public Sector sales organization during a period of rapid growth. With new Account Directors joining and increasing specialization across GTM, this role ensures Public Sector sellers ramp quickly, execute consistently, and maintain the disciplined sales motions required for mission-focused government customers.\n\nThis is an execution-focused enablement role. You will translate Public Sector leadership’s strategy into repeatable onboarding, training, and content programs—delivered with speed, quality, and precision. You’ll own onboarding materials, playbooks, micro-trainings, and content systems, ensuring sellers always have up-to-date, accurate, and accessible resources. You will also partner closely with managers to reinforce qualification, procurement navigation, multithreading, and deal execution fundamentals through structured coaching support.\n\nThe impact you will have:\n\n - Execute and continuously improve Public Sector onboarding experience by assembling or refreshing core modules within 7 days of new hire confirmation and accelerating new seller readiness by 25–30%.\n\n - Update playbooks and core content within 3 business days when Public Sector leadership flags messaging drift, procurement nuance, or recurring objections.\n\n - Design and deliver sector-specific training and micro-enablement—including one-pagers, talk tracks, scenarios, or short practice sessions—within 72 hours of execution gaps identified by managers.\n\n - Reinforce disciplined sales execution through structured deal-support collaboration with managers (qualification rigor, evaluation plans, procurement-path mapping, stakeholder strategy).\n\n - Maintain an organized, high-adoption Public Sector content system (e.g., Dock) with >90% usage, ensuring pitch, discovery, and competitive materials remain current and easy to find.\n\n - Track and analyze onboarding, adoption, and early-funnel metrics, sharing insights and adjustments that improve deal quality, consistency, and forecast accuracy.\n\n - Partner cross-functionally with Product, PMM, and Sales Leadership to ensure Public Sector messaging is consistent, mission-aligned, and reinforced across all seller-facing resources.\n\nWhat we’re looking for:\n\n - 3+ years in sales enablement, sales training, or Public Sector sales/sales leadership—with demonstrated ability to coach or enable Public Sector sellers.\n\n - Proven ability to rapidly build and update sales content, onboarding modules, and training resources in a fast-paced environment.\n\n - Experience supporting sales teams that sell to federal, state, or local government—preferably cybersecurity, fintech, or mission-oriented technology.\n\n - Strong understanding of qualification, procurement cycles, multithreading, evaluation plans, and government buying processes.\n\n - Hands-on experience with sales enablement tools (e.g., Dock, Salesforce, Gong or equivalent) and the ability to quickly implement workflows that improve consistency and adoption.\n\n - Exceptional communication and facilitation skills, with the ability to translate complex concepts into simple, repeatable, frontline-ready guidance.\n\n - Analytical mindset with the ability to track program impact, measure adoption, and identify execution gaps early.\n\n - Demonstrated ability to collaborate across Product, PMM, and Sales Leadership, responding quickly to shifting priorities and emerging field needs.\n\n - Experience operating in a high-growth, fast-changing environment where speed, clarity, and iteration matter more than process.\n\nAbout the Team:\n\n - We operate as a globally distributed, fully-remote GTM organization, using Slack (text, voice notes, and video messages) and Notion as primary communication channels.\n\n - While globally distributed, most collaboration occurs between 11am–5pm EST, and all team members must maintain at least 4 hours of overlap with EST business hours.\n\n - We meet in person a few times per year and encourage more frequent in-person collaboration for those near a hub.\n\n\n\n\nTHE FOLLOWING REPRESENTS THE ESTIMATED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only\n\n - The estimated base salary range for this role is $146,000 - $164,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f906798e-b5da-440b-80a0-639356e72e1d","title":"Senior Machine Learning Engineer, Knowledge Layer","department":"R&D","team":"Data Science","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"United States","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-10-27T16:04:17.974+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/f906798e-b5da-440b-80a0-639356e72e1d","applyUrl":"https://jobs.ashbyhq.com/trm-labs/f906798e-b5da-440b-80a0-639356e72e1d/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We’re looking for a Full Stack Data Scientist / Machine Learning Engineer to join our Knowledge Layer team, a group focused on extracting, structuring, and analyzing knowledge from large-scale, unstructured data. This team sits at the intersection of knowledge graphs, entity resolution, graph extraction, and graph analytics, and plays a critical role in powering TRM’s core intelligence products.
While the team has strong backend and graph engineering expertise, we are looking for someone to be the machine learning and data science voice in the room — bringing practical ML expertise, especially in knowledge extraction and graph-based ML, to help accelerate and scale our capabilities.
This is an ideal role for someone who enjoys operating end-to-end: from model selection and experimentation, to productionizing ML systems and APIs.
The impact you will have:
Design, build, and productionize machine learning models focused on:
Knowledge extraction from unstructured data (e.g., NER, entity linking)
Graph-based learning and inference
Entity resolution and relationship discovery
Evaluate and leverage existing ML models and frameworks to solve real-world problems efficiently
Partner closely with backend and graph engineers to integrate ML models into production services and APIs
Contribute to the design and evolution of knowledge graphs and ontologies
Perform exploratory data analysis (EDA) to inform modeling decisions and system design
Own ML components end-to-end, including experimentation, evaluation, deployment, and iteration
Help shape best practices for applied ML within the Knowledge Layer team
What we’re looking for:
5+ years of experience in data science, machine learning engineering, or applied ML
Strong programming experience in Python
Hands-on experience building, training, or deploying machine learning models in production
Familiarity with NLP or information extraction techniques, such as Named Entity Recognition (NER), text classification, or embedding-based approaches
Experience or strong interest in knowledge graphs, graph data, or graph-based ML
Solid software engineering fundamentals, including building and maintaining APIs or services
Ability to translate ambiguous problem spaces into practical ML solutions
Strong communication skills and comfort collaborating with engineers across disciplines
The following represents the expected range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $180,000 - $210,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Work Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nWe’re looking for a Full Stack Data Scientist / Machine Learning Engineer to join our Knowledge Layer team, a group focused on extracting, structuring, and analyzing knowledge from large-scale, unstructured data. This team sits at the intersection of knowledge graphs, entity resolution, graph extraction, and graph analytics, and plays a critical role in powering TRM’s core intelligence products.\n\nWhile the team has strong backend and graph engineering expertise, we are looking for someone to be the machine learning and data science voice in the room — bringing practical ML expertise, especially in knowledge extraction and graph-based ML, to help accelerate and scale our capabilities.\n\nThis is an ideal role for someone who enjoys operating end-to-end: from model selection and experimentation, to productionizing ML systems and APIs.\n\n\n\nThe impact you will have:\n\n - Design, build, and productionize machine learning models focused on:\n \n - Knowledge extraction from unstructured data (e.g., NER, entity linking)\n \n - Graph-based learning and inference\n \n - Entity resolution and relationship discovery\n\n - Evaluate and leverage existing ML models and frameworks to solve real-world problems efficiently\n\n - Partner closely with backend and graph engineers to integrate ML models into production services and APIs\n\n - Contribute to the design and evolution of knowledge graphs and ontologies\n\n - Perform exploratory data analysis (EDA) to inform modeling decisions and system design\n\n - Own ML components end-to-end, including experimentation, evaluation, deployment, and iteration\n\n - Help shape best practices for applied ML within the Knowledge Layer team\n\nWhat we’re looking for:\n\n - 5+ years of experience in data science, machine learning engineering, or applied ML\n\n - Strong programming experience in Python\n\n - Hands-on experience building, training, or deploying machine learning models in production\n\n - Familiarity with NLP or information extraction techniques, such as Named Entity Recognition (NER), text classification, or embedding-based approaches\n\n - Experience or strong interest in knowledge graphs, graph data, or graph-based ML\n\n - Solid software engineering fundamentals, including building and maintaining APIs or services\n\n - Ability to translate ambiguous problem spaces into practical ML solutions\n\n - Strong communication skills and comfort collaborating with engineers across disciplines\n\nThe following represents the expected range of compensation for this role:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $180,000 - $210,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\nWork Week Travel: This role requires participation in in-person R&D work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar constraints.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5aa7e212-37a1-4743-8e04-76d879c71778","title":"Account Director, Financial Institutions ","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T02:53:41.152+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/5aa7e212-37a1-4743-8e04-76d879c71778","applyUrl":"https://jobs.ashbyhq.com/trm-labs/5aa7e212-37a1-4743-8e04-76d879c71778/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Sales Account Director will join a team driving TRM’s go-to-market strategy in the US Private Sector market. This is a high-paced role, with a large volume of accounts that move quickly. The Account Director’s goal will be to expand and strengthen our foothold in the North American banking and large financial institutions space. We're looking for a customer-obsessed, consultative salesperson to own the entire sales process with new and existing customers. This person will be knowledgeable about blockchain intelligence and digital assets, and feel comfortable navigating complex processes to close six and seven-figure deals.
The impact you will have:
Connect with current and net new key stakeholders within your territory and identify what matters to them, what are their potential mission applications, who holds budgets, who makes decisions, who influences decisions, who owns which process
Spearhead the implementation of blockchain intelligence into customer workflows, driving towards intimate understanding of the customers' application of TRMs tooling and data to proactively find ways to improve the customers success.
Own, plan, execute, and/or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, expansions
Create and execute strategic plans for your territory to not only ensure company goals are met across key revenue and churn metrics, but also new growth opportunities are discovered and pursued
Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process from demonstrations to trial to customer advisory sessions to innovation workshops
Proactively gather and prioritize customer feedback and champion it within TRM
Develop a roster of happy customers that will refer new prospects, champion TRM, and provide crucial feedback
What we’re looking for:
At least 8+ years of experience selling SaaS products, or 4 years experience accompanied with expert customer domain and mission knowledge and a background in consulting
Experience with virtual currencies, applications, and their use in financial networks
Strong knowledge of crypto-native organizations as well as their workflows, procurement processes, and organizational structures
Strong customer-facing presentation/listening skills with the ability to establish credibility with senior executives
Familiarity with Anti-Money Laundering (AML) regulatory framework
A knack for storytelling. You have the ability understand customer needs and build + convey compelling value propositions
Ability to operate a large volume of accounts that develop quickly
You find excitement or fulfillment through developing meaningful client relationships, identifying new use cases, obsessing over customer happiness, meeting new contacts within accounts, and closing deals
Adaptable. Goals can change fast. You anticipate and react quickly
Autonomous. You own what you work on. You move fast and get things done
Excellent communication. You will need to communicate complex ideas effectively
Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization
About the Team:
Our team thrives on collaboration, always looking out for each other by sharing opportunities and competitive insights. We actively exchange ideas and strategies to boost each other's sales efforts. Communication is key, and we primarily use Slack, making sure to @mention colleagues for timely responses. Our routine includes weekly 1-on-1 meetings with managers, bi-weekly team meetings, and monthly Pod meetings with the broader support organization. Above all, we prioritize our customers' missions, and this dedication is reflected in every aspect of our TRM life.
Our team predominantly operates in the EST timezone, with some members in PST. We start our day around 8:00 am and typically finish after 5:00 pm. While we may work beyond standard hours when necessary, we deeply respect family time and strive not to intrude on it. We're committed to contributing whenever needed, ensuring our team's success isn't confined to a 40-hour workweek.
Learn about TRM Speed in this position:
Rapid Opportunity Assessment: You'll swiftly qualify or disqualify opportunities to ensure a strong, future-focused pipeline. Your goal is to add more than $500k in qualified pipeline each month, targeting next quarter and beyond.
Sales Campaigns: You'll develop two new sales campaigns each month to accelerate pipeline growth, with a focus on generating in-quarter opportunities.
Strategic Sales Planning: You'll regularly update and evaluate a strategic sales plan for all Tier 1 current customers and identify potential Tier 1 prospects on a monthly basis.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nThe Sales Account Director will join a team driving TRM’s go-to-market strategy in the US Private Sector market. This is a high-paced role, with a large volume of accounts that move quickly. The Account Director’s goal will be to expand and strengthen our foothold in the North American banking and large financial institutions space. We're looking for a customer-obsessed, consultative salesperson to own the entire sales process with new and existing customers. This person will be knowledgeable about blockchain intelligence and digital assets, and feel comfortable navigating complex processes to close six and seven-figure deals.\n\nThe impact you will have:\n\n - Connect with current and net new key stakeholders within your territory and identify what matters to them, what are their potential mission applications, who holds budgets, who makes decisions, who influences decisions, who owns which process\n\n - Spearhead the implementation of blockchain intelligence into customer workflows, driving towards intimate understanding of the customers' application of TRMs tooling and data to proactively find ways to improve the customers success.\n\n - Own, plan, execute, and/or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, expansions\n\n - Create and execute strategic plans for your territory to not only ensure company goals are met across key revenue and churn metrics, but also new growth opportunities are discovered and pursued\n\n - Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process from demonstrations to trial to customer advisory sessions to innovation workshops\n\n - Proactively gather and prioritize customer feedback and champion it within TRM\n\n - Develop a roster of happy customers that will refer new prospects, champion TRM, and provide crucial feedback\n\nWhat we’re looking for:\n\n - At least 8+ years of experience selling SaaS products, or 4 years experience accompanied with expert customer domain and mission knowledge and a background in consulting\n\n - Experience with virtual currencies, applications, and their use in financial networks\n\n - Strong knowledge of crypto-native organizations as well as their workflows, procurement processes, and organizational structures\n\n - Strong customer-facing presentation/listening skills with the ability to establish credibility with senior executives\n\n - Familiarity with Anti-Money Laundering (AML) regulatory framework\n\n - A knack for storytelling. You have the ability understand customer needs and build + convey compelling value propositions\n\n - Ability to operate a large volume of accounts that develop quickly\n\n - You find excitement or fulfillment through developing meaningful client relationships, identifying new use cases, obsessing over customer happiness, meeting new contacts within accounts, and closing deals\n\n - Adaptable. Goals can change fast. You anticipate and react quickly\n\n - Autonomous. You own what you work on. You move fast and get things done\n\n - Excellent communication. You will need to communicate complex ideas effectively\n\n - Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization\n\nAbout the Team:\n\n - Our team thrives on collaboration, always looking out for each other by sharing opportunities and competitive insights. We actively exchange ideas and strategies to boost each other's sales efforts. Communication is key, and we primarily use Slack, making sure to @mention colleagues for timely responses. Our routine includes weekly 1-on-1 meetings with managers, bi-weekly team meetings, and monthly Pod meetings with the broader support organization. Above all, we prioritize our customers' missions, and this dedication is reflected in every aspect of our TRM life.\n\n - Our team predominantly operates in the EST timezone, with some members in PST. We start our day around 8:00 am and typically finish after 5:00 pm. While we may work beyond standard hours when necessary, we deeply respect family time and strive not to intrude on it. We're committed to contributing whenever needed, ensuring our team's success isn't confined to a 40-hour workweek.\n\nLearn about TRM Speed in this position:\n\n - Rapid Opportunity Assessment: You'll swiftly qualify or disqualify opportunities to ensure a strong, future-focused pipeline. Your goal is to add more than $500k in qualified pipeline each month, targeting next quarter and beyond.\n\n - Sales Campaigns: You'll develop two new sales campaigns each month to accelerate pipeline growth, with a focus on generating in-quarter opportunities.\n\n - Strategic Sales Planning: You'll regularly update and evaluate a strategic sales plan for all Tier 1 current customers and identify potential Tier 1 prospects on a monthly basis.\n\n \n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fbba5535-fcc7-4350-ba81-6b6eeddb41c7","title":"Deployment Strategist, Public Sector (EMEA)","department":"Go-To-Market","team":"Customer Success","employmentType":"FullTime","location":"EMEA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-29T15:15:39.097+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"EMEA","addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/fbba5535-fcc7-4350-ba81-6b6eeddb41c7","applyUrl":"https://jobs.ashbyhq.com/trm-labs/fbba5535-fcc7-4350-ba81-6b6eeddb41c7/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As an EMEA Public Sector Deployment Strategist, you will own the post-sale experience for a portfolio of public sector customers across the region, including law enforcement agencies, regulators, and government teams working some of the most complex cases in crypto-related crime. You will own onboarding, adoption, outcomes and the relationship across all TRM products, including Ardence, our newest and fastest-moving product. Your mandate is not just to manage accounts. You will define what success looks like for each customer, prove it with usage and outcomes, and enable the renewals and expansion that follow alongside our Account Directors.
The impact you will have:
Onboard and activate your EMEA Public Sector accounts across all TRM products, with a clear onboarding path and measurable hands-on-keyboard usage for every account in your portfolio
Use AI to build production CS workflows that pull from ChurnZero, Salesforce, Gong, and product usage telemetry to auto-generate account health summaries and QBR drafts — compressing hours of reporting prep into minutes so you can spend your time on the work that actually requires human judgment
Define and track adoption benchmarks across the portfolio — hands-on-keyboard usage, consumption rates, and account-specific success metrics — and surface at-risk accounts before renewal decisions are made
Develop new use cases with investigators and analysts that deepen usage across TRM products, including Ardence, and feed what you learn back into onboarding and enablement for the wider team
Run executive business reviews and QBRs with senior stakeholders at public sector agencies and regulators across EMEA — building the trust and credibility that turns TRM from a vendor into a mission-critical partner
Partner with ADs, who own the commercial motion, to enable renewals and expansion: bring account health, adoption evidence, and a structured path to proving value for every customer with an expiring or at-risk contract, and take accountability for the GRR and NRR outcomes that adoption drives
Close the feedback loop between customers and Product — synthesize adoption blockers, feature gaps, and new use case opportunities into prioritized, actionable input that informs the roadmap
Work as one team with EMEA colleagues across languages and time zones, sharing the playbooks, workflows, and account plans that work so coverage is consistent across the region
What we're looking for:
5+ years in customer success, deployment, or post-sale roles with proven accountability for GRR, NRR, and adoption outcomes — you have the track record, not just the title
Domain credibility in law enforcement, public sector, cyber, national security, financial crime, or blockchain intelligence — you can walk into a room of investigators and earn their trust in the first meeting, not the fifth
Comfort with ambiguity — you have worked in fast-changing product environments, can ship a working v1 without waiting for a perfect playbook, and can point to the specific outcomes it drove; Ardence is still evolving and your accounts may shift as it matures
Production AI fluency — you have built real, repeatable AI workflows (not just experiments) that synthesize data from multiple sources into outputs that run consistently and have measurable results; you can show the workflow, explain the data logic, and articulate where human judgment stays in the loop
High level of independence — you set your own agenda, operate without needing constant direction, and ship v1 before you have all the answers
Strong executive presence — you can run a QBR with a senior government or public sector stakeholder and command the room through substance, not just polish
Based in the UK or Europe and comfortable working with customers across EMEA; additional European languages are a plus
About the Team:
The EMEA Public Sector team supports law enforcement, government, and regulatory customers working on complex cases involving crypto-related financial crime, cyber threats, and national security risks
You will join the EMEA Deployment Strategy team, which covers the region by geography and language (DACH and Eastern Europe, the UK, and SPLATAM), alongside Customer Experience. This is a net-new seat that adds coverage across our accounts, with high autonomy and meaningful influence on how we serve the region
The broader TRM CS organization operates distributed, not distant — async-first communication through Slack, strong documentation, and intentional synchronous time for key decisions
You will work directly with the Head of EMEA Deployment Strategy and the Head of Customer Success, with close day-to-day collaboration with the AD team and Product
Team Operating Rhythms:
As a globally distributed team, members may observe different timezones. However, most of the team will overlap between the hours of 7am-5:00 pm PST for meetings and collaboration.
Our Customer success Team is fully remote, thriving on asynchronous communication and collaboration through Slack channels and detailed documentation. We hold weekly Customer Syncs, bi-weekly health syncs, join our associated POD calls, and regularly engage with our customers. As experts in our craft, we focus on providing support, driving value, and building meaningful relationships with our customers as trusted advisors. We are on the front lines of TRM, ensuring our customers get the most out of the product and bringing valuable insights back to the team.
Moves fast and iterates — v1 ships before it is perfect, and feedback is expected to be direct and specific
On-Call Responsibilities:
End-to-End Ownership: While there is no formal hourly rotation, you will be the primary lead for your area and responsible for customer success. This requires a high degree of agency and a commitment to seeing mission-critical tasks through to resolution, including the flexibility to handle urgent needs outside of standard hours or on weekends when they arise.
Learn about TRM Speed in this position:
Within 30 days of joining, you have met every account in your portfolio and shipped a working onboarding and adoption plan for your first 2–3 accounts — not a slide deck, but a live document with measurable adoption benchmarks that the account team is already using to set customer expectations
Within 6 weeks, you share a draft success metrics framework at 50% complete with the account team and key customers to validate direction — getting real signal on what drives credit consumption before investing further in building out the full playbook
Within 60 days, you identify the highest-impact use case or adoption play for your portfolio — presenting a concrete recommendation to leadership on what to prioritize and why, grounded in actual account data
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs an EMEA Public Sector Deployment Strategist, you will own the post-sale experience for a portfolio of public sector customers across the region, including law enforcement agencies, regulators, and government teams working some of the most complex cases in crypto-related crime. You will own onboarding, adoption, outcomes and the relationship across all TRM products, including Ardence, our newest and fastest-moving product. Your mandate is not just to manage accounts. You will define what success looks like for each customer, prove it with usage and outcomes, and enable the renewals and expansion that follow alongside our Account Directors.\n\nThe impact you will have:\n\n - Onboard and activate your EMEA Public Sector accounts across all TRM products, with a clear onboarding path and measurable hands-on-keyboard usage for every account in your portfolio\n\n - Use AI to build production CS workflows that pull from ChurnZero, Salesforce, Gong, and product usage telemetry to auto-generate account health summaries and QBR drafts — compressing hours of reporting prep into minutes so you can spend your time on the work that actually requires human judgment\n\n - Define and track adoption benchmarks across the portfolio — hands-on-keyboard usage, consumption rates, and account-specific success metrics — and surface at-risk accounts before renewal decisions are made\n\n - Develop new use cases with investigators and analysts that deepen usage across TRM products, including Ardence, and feed what you learn back into onboarding and enablement for the wider team\n\n - Run executive business reviews and QBRs with senior stakeholders at public sector agencies and regulators across EMEA — building the trust and credibility that turns TRM from a vendor into a mission-critical partner\n\n - Partner with ADs, who own the commercial motion, to enable renewals and expansion: bring account health, adoption evidence, and a structured path to proving value for every customer with an expiring or at-risk contract, and take accountability for the GRR and NRR outcomes that adoption drives\n\n - Close the feedback loop between customers and Product — synthesize adoption blockers, feature gaps, and new use case opportunities into prioritized, actionable input that informs the roadmap\n\n - Work as one team with EMEA colleagues across languages and time zones, sharing the playbooks, workflows, and account plans that work so coverage is consistent across the region\n\nWhat we're looking for:\n\n - 5+ years in customer success, deployment, or post-sale roles with proven accountability for GRR, NRR, and adoption outcomes — you have the track record, not just the title\n\n - Domain credibility in law enforcement, public sector, cyber, national security, financial crime, or blockchain intelligence — you can walk into a room of investigators and earn their trust in the first meeting, not the fifth\n\n - Comfort with ambiguity — you have worked in fast-changing product environments, can ship a working v1 without waiting for a perfect playbook, and can point to the specific outcomes it drove; Ardence is still evolving and your accounts may shift as it matures\n\n - Production AI fluency — you have built real, repeatable AI workflows (not just experiments) that synthesize data from multiple sources into outputs that run consistently and have measurable results; you can show the workflow, explain the data logic, and articulate where human judgment stays in the loop\n\n - High level of independence — you set your own agenda, operate without needing constant direction, and ship v1 before you have all the answers\n\n - Strong executive presence — you can run a QBR with a senior government or public sector stakeholder and command the room through substance, not just polish\n\n - Based in the UK or Europe and comfortable working with customers across EMEA; additional European languages are a plus\n\nAbout the Team:\n\n - The EMEA Public Sector team supports law enforcement, government, and regulatory customers working on complex cases involving crypto-related financial crime, cyber threats, and national security risks\n\n - You will join the EMEA Deployment Strategy team, which covers the region by geography and language (DACH and Eastern Europe, the UK, and SPLATAM), alongside Customer Experience. This is a net-new seat that adds coverage across our accounts, with high autonomy and meaningful influence on how we serve the region\n\n - The broader TRM CS organization operates distributed, not distant — async-first communication through Slack, strong documentation, and intentional synchronous time for key decisions\n\n - You will work directly with the Head of EMEA Deployment Strategy and the Head of Customer Success, with close day-to-day collaboration with the AD team and Product\n\nTeam Operating Rhythms:\n\n - As a globally distributed team, members may observe different timezones. However, most of the team will overlap between the hours of 7am-5:00 pm PST for meetings and collaboration.\n\n - Our Customer success Team is fully remote, thriving on asynchronous communication and collaboration through Slack channels and detailed documentation. We hold weekly Customer Syncs, bi-weekly health syncs, join our associated POD calls, and regularly engage with our customers. As experts in our craft, we focus on providing support, driving value, and building meaningful relationships with our customers as trusted advisors. We are on the front lines of TRM, ensuring our customers get the most out of the product and bringing valuable insights back to the team.\n\n - Moves fast and iterates — v1 ships before it is perfect, and feedback is expected to be direct and specific\n\nOn-Call Responsibilities:\n\n - End-to-End Ownership: While there is no formal hourly rotation, you will be the primary lead for your area and responsible for customer success. This requires a high degree of agency and a commitment to seeing mission-critical tasks through to resolution, including the flexibility to handle urgent needs outside of standard hours or on weekends when they arise.\n\nLearn about TRM Speed in this position:\n\n - Within 30 days of joining, you have met every account in your portfolio and shipped a working onboarding and adoption plan for your first 2–3 accounts — not a slide deck, but a live document with measurable adoption benchmarks that the account team is already using to set customer expectations\n\n - Within 6 weeks, you share a draft success metrics framework at 50% complete with the account team and key customers to validate direction — getting real signal on what drives credit consumption before investing further in building out the full playbook\n\n - Within 60 days, you identify the highest-impact use case or adoption play for your portfolio — presenting a concrete recommendation to leadership on what to prioritize and why, grounded in actual account data\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"45d1bb73-86bf-4018-9f55-fd6752f47625","title":"Blockchain Intelligence Analyst, Transnational Crime Organizations ","department":"R&D","team":"Primary Intelligence","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"London, United Kingdom","address":{"postalAddress":{"addressCountry":"United Kingdom"}}},{"location":"EMEA","address":{"postalAddress":{"addressRegion":"EMEA","addressCountry":"Germany"}}}],"publishedAt":"2026-11-10T16:13:42.725+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/45d1bb73-86bf-4018-9f55-fd6752f47625","applyUrl":"https://jobs.ashbyhq.com/trm-labs/45d1bb73-86bf-4018-9f55-fd6752f47625/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We're looking for a Blockchain Intelligence Analyst to operate as a high-judgment, high-autonomy individual contributor specializing in transnational criminal organisations. You will use blockchain analytics, open-source and closed-source intelligence, and cryptocurrency attribution to trace the proceeds of drug trafficking, identify the networks that move them, and produce intelligence that helps TRM and its partners disrupt illicit drug activity.
This is not a people-management role. We're looking for an experienced analyst who can independently lead complex investigations, develop high-confidence assessments, uncover novel attribution, and raise the team's tradecraft through technical expertise and example. This role will require proactive work with law enforcement partners, often picking up a stalled investigation, finding what was missed, and linking it to other cases.
You should be equally comfortable tracing funds across blockchains, identifying laundering and cash-out infrastructure, correlating on-chain and off-chain signals, and turning fragmented data into clear, defensible intelligence that enables partners to make informed operational decisions.
Produce finished intelligence on transnational criminal organisations, vendors, facilitators and laundering pathways, including actor profiles, lead packages and attribution assessments suitable for investigative, executive and partner audiences.
Lead complex end-to-end blockchain investigations from initial seed indicators, such as addresses, transactions, exchange exposure and infrastructure leads, through to full attribution.
Trace illicit proceeds across multiple blockchains, bridges, mixers, peel chains and nested services, identifying controllers, counterparties and cash-out points, including OTC desks, ATM networks and cash-to-crypto services.
Correlate on-chain activity with OSINT, closed-source intelligence and off-chain identity or infrastructure signals to build a complete picture of how transnational criminal organisations operate and move value.
Own investigative work-streams from discovery through validation and written production, drafting intelligence that is source-cited, auditable and operationally useful.
Build and maintain strong working relationships with law enforcement partners, so that our intelligence reflects real investigative tradecraft and gets used.
Help strengthen TRM's transnational criminal organisations coverage by contributing new attributions, refining investigative methodology and improving repeatable workflows.
Support briefings, partner engagements and capability-building sessions where tracing and attribution tradecraft must be explained clearly and credibly.
You generate meaningful attribution and investigative leads in cases where the answers are not obvious and the financial trail is deliberately obscured.
You consistently produce finished intelligence that partners trust and use.
Your work helps TRM and its partners move faster on high-priority narcotics activity without sacrificing rigor, auditability or defensibility.
You improve team capability by mentoring peers, refining tradecraft and strengthening repeatable workflows.
Professional experience: 5+ years in blockchain intelligence, crypto investigations, financial-crime or narcotics investigations, threat intelligence, or a comparable senior analytical role.
Blockchain tracing expertise: deep hands-on experience tracing funds across multiple blockchains and through laundering or obfuscation techniques such as mixers, chain-hopping, bridges, peel chains and layered cash-out behavior.
Investigative tradecraft: demonstrated ability to independently run complex investigations and synthesize findings into clear written intelligence products, including assessments, lead packages, fund-flow analysis and attribution reporting.
Strong communication: especially the ability to turn technically complex findings into understandable, actionable intelligence for government and private-sector audiences.
Judgment and execution: sound judgment and curiosity, and the ability to operate in a fast-moving environment where outputs must still stand up to scrutiny.
AI fluency: experience using AI tools and large language models to accelerate research and augment analytical workflows, with the ability to critically evaluate AI-generated outputs for accuracy and relevance.
Experience in government, national security, law enforcement, or a mature private-sector investigations or threat intelligence program.
Familiarity with darknet markets, drug-trafficking networks, OTC and ATM laundering
Familiarity with OSINT and with combining blockchain activity with off-chain signals and adversary behavior.
Comfort with modern investigative tooling, including AI and structured data environments such as TRM, Maltego, Palantir or similar platforms.
The team operates within TRM’s Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and law enforcement partners
Blockchain Intelligence Analysts are the operational core, converting on-chain tracing and off-chain intelligence into attribution and actionable leads on transnational criminal organizations
Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment
High autonomy, high standards, low bureaucracy. You’ll work directly with analysts, engineers, and customers who depend on your output
Weekly team syncs to align on priorities and review active casework
Regular async updates via Slack on active investigations, attribution work, and leads in flight
Primary time zone overlap: Working hours should overlap with both UK and US business hours
All output documented in Notion and TRM’s investigative tools
Surge availability expected when partners need a fast turnaround
We seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway.
Build to protect civilization. Let’s do it together.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\n\nABOUT THE ROLE\n\nWe're looking for a Blockchain Intelligence Analyst to operate as a high-judgment, high-autonomy individual contributor specializing in transnational criminal organisations. You will use blockchain analytics, open-source and closed-source intelligence, and cryptocurrency attribution to trace the proceeds of drug trafficking, identify the networks that move them, and produce intelligence that helps TRM and its partners disrupt illicit drug activity.\n\nThis is not a people-management role. We're looking for an experienced analyst who can independently lead complex investigations, develop high-confidence assessments, uncover novel attribution, and raise the team's tradecraft through technical expertise and example. This role will require proactive work with law enforcement partners, often picking up a stalled investigation, finding what was missed, and linking it to other cases.\n\nYou should be equally comfortable tracing funds across blockchains, identifying laundering and cash-out infrastructure, correlating on-chain and off-chain signals, and turning fragmented data into clear, defensible intelligence that enables partners to make informed operational decisions.\n\n\n\nTHE IMPACT YOU WILL HAVE\n\n - Produce finished intelligence on transnational criminal organisations, vendors, facilitators and laundering pathways, including actor profiles, lead packages and attribution assessments suitable for investigative, executive and partner audiences.\n\n - Lead complex end-to-end blockchain investigations from initial seed indicators, such as addresses, transactions, exchange exposure and infrastructure leads, through to full attribution.\n\n - Trace illicit proceeds across multiple blockchains, bridges, mixers, peel chains and nested services, identifying controllers, counterparties and cash-out points, including OTC desks, ATM networks and cash-to-crypto services.\n\n - Correlate on-chain activity with OSINT, closed-source intelligence and off-chain identity or infrastructure signals to build a complete picture of how transnational criminal organisations operate and move value.\n\n - Own investigative work-streams from discovery through validation and written production, drafting intelligence that is source-cited, auditable and operationally useful.\n\n - Build and maintain strong working relationships with law enforcement partners, so that our intelligence reflects real investigative tradecraft and gets used.\n\n - Help strengthen TRM's transnational criminal organisations coverage by contributing new attributions, refining investigative methodology and improving repeatable workflows.\n\n - Support briefings, partner engagements and capability-building sessions where tracing and attribution tradecraft must be explained clearly and credibly.\n \n\n\nWHAT SUCCESS LOOKS LIKE\n\n - You generate meaningful attribution and investigative leads in cases where the answers are not obvious and the financial trail is deliberately obscured.\n\n - You consistently produce finished intelligence that partners trust and use.\n\n - Your work helps TRM and its partners move faster on high-priority narcotics activity without sacrificing rigor, auditability or defensibility.\n\n - You improve team capability by mentoring peers, refining tradecraft and strengthening repeatable workflows.\n \n\n\nWHAT WE'RE LOOKING FOR\n\n - Professional experience: 5+ years in blockchain intelligence, crypto investigations, financial-crime or narcotics investigations, threat intelligence, or a comparable senior analytical role.\n\n - Blockchain tracing expertise: deep hands-on experience tracing funds across multiple blockchains and through laundering or obfuscation techniques such as mixers, chain-hopping, bridges, peel chains and layered cash-out behavior.\n\n - Investigative tradecraft: demonstrated ability to independently run complex investigations and synthesize findings into clear written intelligence products, including assessments, lead packages, fund-flow analysis and attribution reporting.\n\n - Strong communication: especially the ability to turn technically complex findings into understandable, actionable intelligence for government and private-sector audiences.\n\n - Judgment and execution: sound judgment and curiosity, and the ability to operate in a fast-moving environment where outputs must still stand up to scrutiny.\n\n - AI fluency: experience using AI tools and large language models to accelerate research and augment analytical workflows, with the ability to critically evaluate AI-generated outputs for accuracy and relevance.\n \n\n\nPREFERRED QUALIFICATIONS\n\n - Experience in government, national security, law enforcement, or a mature private-sector investigations or threat intelligence program.\n\n - Familiarity with darknet markets, drug-trafficking networks, OTC and ATM laundering\n\n - Familiarity with OSINT and with combining blockchain activity with off-chain signals and adversary behavior.\n\n - Comfort with modern investigative tooling, including AI and structured data environments such as TRM, Maltego, Palantir or similar platforms.\n \n\n\nABOUT THE TEAM\n\n - The team operates within TRM’s Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and law enforcement partners\n\n - Blockchain Intelligence Analysts are the operational core, converting on-chain tracing and off-chain intelligence into attribution and actionable leads on transnational criminal organizations\n\n - Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment\n\n - High autonomy, high standards, low bureaucracy. You’ll work directly with analysts, engineers, and customers who depend on your output\n\n \n\n\nTEAM OPERATING RHYTHMS\n\n - Weekly team syncs to align on priorities and review active casework\n\n - Regular async updates via Slack on active investigations, attribution work, and leads in flight\n\n - Primary time zone overlap: Working hours should overlap with both UK and US business hours\n\n - All output documented in Notion and TRM’s investigative tools\n\n - Surge availability expected when partners need a fast turnaround\n\n \n\n\nJOIN OUR MISSION\n\nWe seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway.\n\n \n\nBuild to protect civilization. Let’s do it together.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$85,770 – $168,333 • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$85,770 - $168,333","compensationTiers":[{"id":"e643f088-ca76-48e4-bac0-5ea99804e0af","tierSummary":"Other countries subject to different ranges $115,000 – $168,333 • Offers Equity","title":"United States","additionalInformation":null,"components":[{"id":"3fb61880-ac33-41b2-90aa-4079805a13a2","summary":"Other countries subject to different ranges $115,000 – $168,333","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":115000,"maxValue":168333},{"id":"6329dae6-2cfa-46d5-91fe-339531c55581","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"49806082-ae3b-4d52-887e-7e6524650dba","tierSummary":"Other countries subject to different ranges $85,770 – $125,527 • Offers Equity","title":"United Kingdom","additionalInformation":null,"components":[{"id":"2f251d2a-c108-48d1-b800-58260fb9d392","summary":"Other countries subject to different ranges $85,770 – $125,527","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":85770,"maxValue":125527},{"id":"087f97d3-3329-42e8-9ad6-a1d59abf0076","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"minValue":85770,"maxValue":168333,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"52117eb8-a8c0-45d5-ad74-fe31a347a15b","title":"Account Director, Defense","department":"Go-To-Market","team":"Direct Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-30T15:15:25.926+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/52117eb8-a8c0-45d5-ad74-fe31a347a15b","applyUrl":"https://jobs.ashbyhq.com/trm-labs/52117eb8-a8c0-45d5-ad74-fe31a347a15b/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM is on a mission to build a safer financial system for billions of people. We deliver a blockchain intelligence data platform to financial institutions, crypto companies, and governments to fight cryptocurrency fraud and financial crime. We consider our business as a way to move towards our mission sustainably and at scale.
The Sales Account Director for Defense will lead TRM's go-to-market with the military services and combatant commands within our US National Security team. You will build trusted relationships, align TRM's blockchain intelligence platform and Ardence, TRM's AI investigation platform, to each customer's mission, and drive pipeline and ARR.
We're looking for a customer-obsessed, consultative seller with real mission credibility in Defense, someone who treats the territory as their own business and can own the entire sales process, from first meeting through procurement and close.
Responsibilities:
Own TRM's relationships and the end-to-end sales process across your assigned Defense customers, including the military services and combatant commands: new logos, expansions, and renewals against your ARR quota.
Build and maintain a 12-month territory plan, updated quarterly, that maps stakeholders from operators through program and mission leadership.
Generate, maintain, and report against a pipeline of strategic opportunities with 3x quota coverage, applying MEDDPICC in Salesforce and forecasting accurately in BoostUp.
Navigate Defense procurement, including IDIQs, OTAs, GWACs, BPAs, and GSA schedules, partnering with Legal and Deal Desk. Build pipeline 12 to 18 months ahead of budget availability.
Translate each customer's mission needs, such as counter-illicit finance, sanctions evasion, and threat finance, into TRM use cases, and run demos and pilots with Solutions Architecture.
Write client proposals and briefs and negotiate contracts and SOWs.
Bring mission feedback from your customers to the Product, Intel, and Ardence teams, and coordinate with the other Defense Account Director so TRM presents one coherent Defense motion.
What we're looking for
US Citizenship (no dual citizenship) and an active US Government security clearance of TS/SCI or above
Enterprise SaaS or technology sales experience selling into DoD, the military services, and/or combatant commands.
Existing relationships with one or more of the military services or combatant commands, and credibility with senior military and civilian leaders.
A track record of closing six- and seven-figure deals through government procurement vehicles such as IDIQs, OTAs, and GWACs, and of delivering against quota.
Consultative, mission-first selling: strong discovery and the ability to tie TRM's capabilities to each customer's outcomes.
An owner mindset. You write your own proposals and briefs, generate your own leads, and do not depend on leadership to open doors or close.
Clear, structured communication in classified and unclassified settings, including the ability to communicate with non-technical mission owners and senior leaders.
Daily AI use for unclassified work such as account research, outreach drafting, and account plans, with good judgment about where AI is off limits.
Willingness to travel and work near customer sites as needed.
Familiarity with blockchain, digital assets, or illicit finance investigations is a plus.
This position requires US Citizenship.
The following represents the expected range of compensation for this role:
The estimated compensation range for this role is $243,334 - $310,000
Additionally, this role may be eligible to participate in TRM’s equity plan.
About the team:
TRM's US National Security team is made of independent sales leaders who take ownership and initiative of their territory and responsibilities, and who operate with Focus, Accountability, Consistency, and Execution (F.A.C.E).
Our National Security and Defense Account Directors share competitive intelligence, procurement learnings, and customer insight, and support one another across overlapping services, programs, and partners.
Knowing the impact that our work has on the future of TRM, we’re scrappy and find ways to get things done and overcome any challenges that come our way.
We are Slack-first and fast to respond, so teammates and customers are never left waiting.
Learn about TRM Speed in this position:
Returning prospect and customer communications within 24 hours at most, typically faster.
Raising any customer concerns to the relevant internal teams promptly and ensuring they are resolved.
Responding to internal requests (asks re: customer, prospect, and market information that can range from small to large projects) as quickly as possible.
Within your first 30 days, mapping the key stakeholders and programs in your territory and sharing a draft account plan.
Within 90 days, holding executive-level meetings at your priority customers and having a qualified pipeline mapped to named programs and vehicles.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM is on a mission to build a safer financial system for billions of people. We deliver a blockchain intelligence data platform to financial institutions, crypto companies, and governments to fight cryptocurrency fraud and financial crime. We consider our business as a way to move towards our mission sustainably and at scale.\n\nThe Sales Account Director for Defense will lead TRM's go-to-market with the military services and combatant commands within our US National Security team. You will build trusted relationships, align TRM's blockchain intelligence platform and Ardence, TRM's AI investigation platform, to each customer's mission, and drive pipeline and ARR.\n\nWe're looking for a customer-obsessed, consultative seller with real mission credibility in Defense, someone who treats the territory as their own business and can own the entire sales process, from first meeting through procurement and close.\n\nResponsibilities:\n\n - Own TRM's relationships and the end-to-end sales process across your assigned Defense customers, including the military services and combatant commands: new logos, expansions, and renewals against your ARR quota.\n\n - Build and maintain a 12-month territory plan, updated quarterly, that maps stakeholders from operators through program and mission leadership.\n\n - Generate, maintain, and report against a pipeline of strategic opportunities with 3x quota coverage, applying MEDDPICC in Salesforce and forecasting accurately in BoostUp.\n\n - Navigate Defense procurement, including IDIQs, OTAs, GWACs, BPAs, and GSA schedules, partnering with Legal and Deal Desk. Build pipeline 12 to 18 months ahead of budget availability.\n\n - Translate each customer's mission needs, such as counter-illicit finance, sanctions evasion, and threat finance, into TRM use cases, and run demos and pilots with Solutions Architecture.\n\n - Write client proposals and briefs and negotiate contracts and SOWs.\n\n - Bring mission feedback from your customers to the Product, Intel, and Ardence teams, and coordinate with the other Defense Account Director so TRM presents one coherent Defense motion.\n\nWhat we're looking for\n\n - US Citizenship (no dual citizenship) and an active US Government security clearance of TS/SCI or above\n\n - Enterprise SaaS or technology sales experience selling into DoD, the military services, and/or combatant commands.\n\n - Existing relationships with one or more of the military services or combatant commands, and credibility with senior military and civilian leaders.\n\n - A track record of closing six- and seven-figure deals through government procurement vehicles such as IDIQs, OTAs, and GWACs, and of delivering against quota.\n\n - Consultative, mission-first selling: strong discovery and the ability to tie TRM's capabilities to each customer's outcomes.\n\n - An owner mindset. You write your own proposals and briefs, generate your own leads, and do not depend on leadership to open doors or close.\n\n - Clear, structured communication in classified and unclassified settings, including the ability to communicate with non-technical mission owners and senior leaders.\n\n - Daily AI use for unclassified work such as account research, outreach drafting, and account plans, with good judgment about where AI is off limits.\n\n - Willingness to travel and work near customer sites as needed.\n\n - Familiarity with blockchain, digital assets, or illicit finance investigations is a plus.\n\n - This position requires US Citizenship.\n\nThe following represents the expected range of compensation for this role:\n\n - The estimated compensation range for this role is $243,334 - $310,000\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\nAbout the team:\n\n - TRM's US National Security team is made of independent sales leaders who take ownership and initiative of their territory and responsibilities, and who operate with Focus, Accountability, Consistency, and Execution (F.A.C.E).\n\n - Our National Security and Defense Account Directors share competitive intelligence, procurement learnings, and customer insight, and support one another across overlapping services, programs, and partners.\n\n - Knowing the impact that our work has on the future of TRM, we’re scrappy and find ways to get things done and overcome any challenges that come our way.\n\n - We are Slack-first and fast to respond, so teammates and customers are never left waiting.\n\nLearn about TRM Speed in this position:\n\n - Returning prospect and customer communications within 24 hours at most, typically faster.\n\n - Raising any customer concerns to the relevant internal teams promptly and ensuring they are resolved.\n\n - Responding to internal requests (asks re: customer, prospect, and market information that can range from small to large projects) as quickly as possible.\n\n - Within your first 30 days, mapping the key stakeholders and programs in your territory and sharing a draft account plan.\n\n - Within 90 days, holding executive-level meetings at your priority customers and having a qualified pipeline mapped to named programs and vehicles.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":"$243,334 – $310,000 • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$243,334 - $310,000","compensationTiers":[{"id":"647df6d2-802a-4808-a083-be31c70bc34d","tierSummary":"The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings (\"OTE\") range meaning that the range includes both the sales commissions target and annual base salary for this role. $243,334 – $310,000 • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"0e8646c8-fbdc-4121-a865-5983b0aa7729","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"1e0e886f-0514-4d1a-860d-db6956a47e1d","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"45d52832-d51f-42bb-a53b-3ad64272dd30","summary":"The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings (\"OTE\") range meaning that the range includes both the sales commissions target and annual base salary for this role. $243,334 – $310,000","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":243334,"maxValue":310000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":243334,"maxValue":310000}]}},{"id":"e069ef89-1171-4242-afe7-ec662be7fd15","title":"AI Scientist (LATAM)","department":"R&D","team":"Data Science","employmentType":"FullTime","location":"São Paulo, Brazil","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-11T20:10:31.112+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"São Paulo ","addressCountry":"Brazil","addressLocality":"São Paulo "}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/e069ef89-1171-4242-afe7-ec662be7fd15","applyUrl":"https://jobs.ashbyhq.com/trm-labs/e069ef89-1171-4242-afe7-ec662be7fd15/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs provides AI-powered intelligence solutions, including our AI investigations platform Ardence, that help public and private sector agencies investigate and disrupt crime and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily.
As an AI Scientist on our new AI Research team, you will build the models and agents behind the intelligence that powers TRM's products. Part of that is training foundation models on blockchain data, one of our most differentiated data layers, and part is building autonomous AI agents that generate intelligence at a scale hand-built heuristics cannot reach. You'll work on Intel Cortex and other ambitious, cross-cutting ideas, with a broad view across intelligence rather than a single risk category. This is pioneering work that does not exist elsewhere in our industry, and it directly drives customer outcomes, from seizing illicit funds to disrupting criminal networks.
The impact you'll have here:
Train ML models on blockchain data, including foundation models, and take them from research to production.
Build AI agents (and fine-tune LLMs where it helps) so the intelligence underneath TRM's products is generated by models and agents, not only hand-built heuristics.
Find new ways to generate net new intelligence, using patterns across all intelligence layers (Network / On-chain / Protocol) that competitors can't replicate.
Ship production-quality code: ML models, agents and data pipelines, with rigorous evaluation and scalable architecture.
Take on ambitious, high-impact bets that raise the ceiling of what our intelligence can do, and drive measurable outcomes: billions in illicit funds traced, seized, or prevented.
What we’re looking for:
Quantitative background (Computer Science, Statistics, Engineering, Mathematics, Physics). Advanced degree or equivalent research experience is a plus.
Strong machine learning foundations, built over years of applied ML and/or research (modeling, evaluation, experimentation). You don't need to have trained a foundation model or built agents before, but you need the fundamentals to do it.
Strong problem-solving mindset: gets to the root cause, leverages creativity, and thrives in ambiguity with a hypothesis-driven, iterative approach.
5+ years of hands-on machine learning experience, with strong Python, SQL, and AI-assisted coding tools (Cursor, Claude Code).
Experience with distributed data systems (Spark, BigQuery, Airflow) and shipping production ML code.
Strong async communication (Loom, Slack, Notion), strong technical communication in English, and ability to own work independently in a remote environment.
Bonus: experience with LLMs, AI agents or fine-tuning; domain curiosity or prior work in blockchain, crypto, fraud, money laundering or financial crime.
About the Team:
AI Research is a new team focused on ambitious, cross-cutting ideas in attribution and intelligence.
Fully remote and globally distributed. Most overlap occurs 7am–12pm PST for meetings and collaboration.
All team members must have at least 4-hour overlap with PST business hours.
You'll work in partnership with the category pods, whose expert-built heuristics provide the high-confidence labels our models learn from.
Learn about TRM Speed in this position:
Rapid Customer Impact. Deliver last-minute, high-stakes projects for key customers — turning around attribution insights in days, not weeks.
MVP to Production. Build complex algorithms with tight timeframes (1-2 sprints for MVP) and iterate based on real customer feedback.
Parallel Execution. Juggle multiple priorities across categories and stakeholders while maintaining quality and speed.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM Labs provides AI-powered intelligence solutions, including our AI investigations platform Ardence, that help public and private sector agencies investigate and disrupt crime and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily.\n\nAs an AI Scientist on our new AI Research team, you will build the models and agents behind the intelligence that powers TRM's products. Part of that is training foundation models on blockchain data, one of our most differentiated data layers, and part is building autonomous AI agents that generate intelligence at a scale hand-built heuristics cannot reach. You'll work on Intel Cortex and other ambitious, cross-cutting ideas, with a broad view across intelligence rather than a single risk category. This is pioneering work that does not exist elsewhere in our industry, and it directly drives customer outcomes, from seizing illicit funds to disrupting criminal networks.\n\nThe impact you'll have here:\n\n - Train ML models on blockchain data, including foundation models, and take them from research to production.\n\n - Build AI agents (and fine-tune LLMs where it helps) so the intelligence underneath TRM's products is generated by models and agents, not only hand-built heuristics.\n\n - Find new ways to generate net new intelligence, using patterns across all intelligence layers (Network / On-chain / Protocol) that competitors can't replicate.\n\n - Ship production-quality code: ML models, agents and data pipelines, with rigorous evaluation and scalable architecture.\n\n - Take on ambitious, high-impact bets that raise the ceiling of what our intelligence can do, and drive measurable outcomes: billions in illicit funds traced, seized, or prevented.\n\nWhat we’re looking for:\n\n - Quantitative background (Computer Science, Statistics, Engineering, Mathematics, Physics). Advanced degree or equivalent research experience is a plus.\n\n - Strong machine learning foundations, built over years of applied ML and/or research (modeling, evaluation, experimentation). You don't need to have trained a foundation model or built agents before, but you need the fundamentals to do it.\n\n - Strong problem-solving mindset: gets to the root cause, leverages creativity, and thrives in ambiguity with a hypothesis-driven, iterative approach.\n\n - 5+ years of hands-on machine learning experience, with strong Python, SQL, and AI-assisted coding tools (Cursor, Claude Code).\n\n - Experience with distributed data systems (Spark, BigQuery, Airflow) and shipping production ML code.\n\n - Strong async communication (Loom, Slack, Notion), strong technical communication in English, and ability to own work independently in a remote environment.\n\n - Bonus: experience with LLMs, AI agents or fine-tuning; domain curiosity or prior work in blockchain, crypto, fraud, money laundering or financial crime.\n\nAbout the Team:\n\n - AI Research is a new team focused on ambitious, cross-cutting ideas in attribution and intelligence. \n\n - Fully remote and globally distributed. Most overlap occurs 7am–12pm PST for meetings and collaboration.\n\n - All team members must have at least 4-hour overlap with PST business hours.\n\n - You'll work in partnership with the category pods, whose expert-built heuristics provide the high-confidence labels our models learn from.\n\nLearn about TRM Speed in this position:\n\n - Rapid Customer Impact. Deliver last-minute, high-stakes projects for key customers — turning around attribution insights in days, not weeks.\n\n - MVP to Production. Build complex algorithms with tight timeframes (1-2 sprints for MVP) and iterate based on real customer feedback.\n\n - Parallel Execution. Juggle multiple priorities across categories and stakeholders while maintaining quality and speed.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"801699e2-d9da-4407-ae31-2b88af6eb649","title":"Solutions Architect, Onchain Compliance","department":"Go-To-Market","team":"Solutions Architecture","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-06T20:49:07.340+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/801699e2-d9da-4407-ae31-2b88af6eb649","applyUrl":"https://jobs.ashbyhq.com/trm-labs/801699e2-d9da-4407-ae31-2b88af6eb649/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Solutions Architect on TRM's Onchain Compliance team, you are the technical owner of the sales cycle for crypto exchanges, banks, fintechs, and payments companies. You partner with Account Directors from the first discovery call through close, then stay close as customers integrate and go live. You turn a compliance team's requirements into an architecture they trust and a pilot that proves it.
The impact you will have:
Own the technical win on strategic onchain compliance deals, using TRM's platform and AI-assisted workflows to turn each customer's compliance process into an architecture they trust. This directly determines whether TRM lands and keeps tier 1 accounts.
Compress time to value by building tailored, AI-assisted demos within days of discovery, showing compliance teams how TRM plus AI cuts manual alert review.
Design and prove API integrations that fit real compliance operations, including alert triage, case management, and escalation, and use AI tooling to prototype them quickly.
Build reusable, AI-enabled demo and integration assets so every deal moves faster than the last and the team scales without adding manual work.
Feed field insight back to Product and Engineering, shaping the roadmap so TRM stays ahead of what compliance teams need next.
What we’re looking for:
5+ years in pre- and post-sales technical roles (Solutions Architect, Sales Engineer, Solutions Engineer, or Customer Success Engineer), increasingly using AI tools in your workflow.
Hands-on experience scoping, implementing, and supporting API-based SaaS integrations, including using AI to prototype and test them faster.
Comfort with REST APIs and scripting in Python, JavaScript, or TypeScript, and with AI coding assistants to build quick prototypes.
Familiarity with AML, KYC, sanctions screening, or transaction monitoring, and interest in applying AI to speed compliance review.
Daily use of AI tools with the judgment to know when to trust the output and when to verify it.
Strong discovery, prioritization across several opportunities at once, and clear communication with both engineers and senior compliance leaders.
Bonus: blockchain fundamentals, crypto compliance regulation, or experience building AI-enabled workflows. If you are excited by the mission but do not check every box, we encourage you to apply.
About the Team:
Solutions Architecture at TRM is a globally distributed, fully remote team that works asynchronously through Slack and detailed documentation.
The team is on the front lines of TRM: trusted technical advisors to customers and a primary source of customer insight for Product and Engineering.
The work is intellectually demanding. You translate complex compliance and blockchain problems into clear solutions under real deal pressure.
Expect high ownership and pace. You run your opportunities end to end and are trusted to make the technical call.
Team Operating Rhythms:
Primary overlap 8:00am to 5:00pm ET for customer syncs and team collaboration.
Weekly customer syncs, bi-weekly health syncs, and account POD calls, with regular direct customer engagement.
Async-first communication through Slack and written documentation. Distributed, not distant.
Travel 20 to 30 percent for customer meetings and onsite sessions.
Required online and collaboration hours:
Schedule: Core overlap 8:00am to 5:00pm ET.
On-Call Responsibilities:
Schedule: No formal on-call rotation.
Frequency: Occasional off-hours escalations for live customer incidents (HM to confirm at intake).
Travel Requirements:
Schedule: As needed for customer meetings and onsite sessions.
Frequency: 20 to 30 percent.
Onsite Requirements:
Schedule: Occasional customer onsite visits.
Frequency: HM to confirm at intake.
Learn about TRM Speed in this position:
Within days of discovery, you put a demo built around the customer's compliance workflow in front of them, not a generic walkthrough.
Within days of a customer's commitment, you have agreed success criteria and a live pilot environment.
In the first 90 days, you build reusable demo and integration assets that cut setup time on the next deal.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a Solutions Architect on TRM's Onchain Compliance team, you are the technical owner of the sales cycle for crypto exchanges, banks, fintechs, and payments companies. You partner with Account Directors from the first discovery call through close, then stay close as customers integrate and go live. You turn a compliance team's requirements into an architecture they trust and a pilot that proves it.\n\nThe impact you will have:\n\n - Own the technical win on strategic onchain compliance deals, using TRM's platform and AI-assisted workflows to turn each customer's compliance process into an architecture they trust. This directly determines whether TRM lands and keeps tier 1 accounts.\n\n - Compress time to value by building tailored, AI-assisted demos within days of discovery, showing compliance teams how TRM plus AI cuts manual alert review.\n\n - Design and prove API integrations that fit real compliance operations, including alert triage, case management, and escalation, and use AI tooling to prototype them quickly.\n\n - Build reusable, AI-enabled demo and integration assets so every deal moves faster than the last and the team scales without adding manual work.\n\n - Feed field insight back to Product and Engineering, shaping the roadmap so TRM stays ahead of what compliance teams need next.\n\nWhat we’re looking for:\n\n - 5+ years in pre- and post-sales technical roles (Solutions Architect, Sales Engineer, Solutions Engineer, or Customer Success Engineer), increasingly using AI tools in your workflow.\n\n - Hands-on experience scoping, implementing, and supporting API-based SaaS integrations, including using AI to prototype and test them faster.\n\n - Comfort with REST APIs and scripting in Python, JavaScript, or TypeScript, and with AI coding assistants to build quick prototypes.\n\n - Familiarity with AML, KYC, sanctions screening, or transaction monitoring, and interest in applying AI to speed compliance review.\n\n - Daily use of AI tools with the judgment to know when to trust the output and when to verify it.\n\n - Strong discovery, prioritization across several opportunities at once, and clear communication with both engineers and senior compliance leaders.\n\n - Bonus: blockchain fundamentals, crypto compliance regulation, or experience building AI-enabled workflows. If you are excited by the mission but do not check every box, we encourage you to apply.\n\nAbout the Team:\n\n - Solutions Architecture at TRM is a globally distributed, fully remote team that works asynchronously through Slack and detailed documentation.\n\n - The team is on the front lines of TRM: trusted technical advisors to customers and a primary source of customer insight for Product and Engineering.\n\n - The work is intellectually demanding. You translate complex compliance and blockchain problems into clear solutions under real deal pressure.\n\n - Expect high ownership and pace. You run your opportunities end to end and are trusted to make the technical call.\n\nTeam Operating Rhythms:\n\n - Primary overlap 8:00am to 5:00pm ET for customer syncs and team collaboration.\n\n - Weekly customer syncs, bi-weekly health syncs, and account POD calls, with regular direct customer engagement.\n\n - Async-first communication through Slack and written documentation. Distributed, not distant.\n\n - Travel 20 to 30 percent for customer meetings and onsite sessions.\n\nRequired online and collaboration hours:\n\n - Schedule: Core overlap 8:00am to 5:00pm ET.\n\nOn-Call Responsibilities:\n\n - Schedule: No formal on-call rotation.\n\n - Frequency: Occasional off-hours escalations for live customer incidents (HM to confirm at intake).\n\nTravel Requirements:\n\n - Schedule: As needed for customer meetings and onsite sessions.\n\n - Frequency: 20 to 30 percent.\n\nOnsite Requirements:\n\n - Schedule: Occasional customer onsite visits.\n\n - Frequency: HM to confirm at intake.\n\nLearn about TRM Speed in this position:\n\n - Within days of discovery, you put a demo built around the customer's compliance workflow in front of them, not a generic walkthrough.\n\n - Within days of a customer's commitment, you have agreed success criteria and a live pilot environment.\n\n - In the first 90 days, you build reusable demo and integration assets that cut setup time on the next deal.\n\n\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d3621ca9-cf02-43dc-8695-2a71c3a089ee","title":"Technical Recruiter - Product (United States)","department":"G&A","team":"Talent","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T02:50:55.350+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/d3621ca9-cf02-43dc-8695-2a71c3a089ee","applyUrl":"https://jobs.ashbyhq.com/trm-labs/d3621ca9-cf02-43dc-8695-2a71c3a089ee/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
Our ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of seasoned professionals who have experience hiring world-class Engineering, Data Science, GTM, and People teams for the most notable startups in Silicon Valley. As a Product Recruiter, you will help drive the R&D Org's ability to attract, engage, and hire top talent at TRM. Your success will be measured by the velocity and quality of TRM's talent acquisition.
Build a high-velocity recruiting engine that efficiently identifies and recruits the best technical talent to TRM.
Manage the full recruiting lifecycle across a variety of Product roles and teams.
Create positive candidate experiences throughout every touchpoint.
Develop creative and impactful sourcing strategies that will help us find and hire a diverse and exceptional team.
Continuously improve our recruiting processes and increase the efficiency of our hiring.
5-7+ years of Product recruiting experience in high-growth US-headquartered tech startups
Proven experience in hiring hard-to-fill product roles, with expertise in using sourcing tools, conducting market research, and developing personalized outreach strategies.
Ability to analyze and interpret recruiting metrics, conversion rates, and market data, using these insights to refine strategies and provide actionable feedback to hiring managers.
Quickly familiarize oneself with new roles and requirements, showcasing flexibility, curiosity, and a high tolerance for change in a fast-paced, high-growth environment.
Exceptional communication skills to work effectively with hiring managers, provide regular updates, and manage expectations. Skilled at building trust and acting as a strategic partner in the hiring process.
Strong persistence and a results-oriented mindset to handle challenges, follow up on passive leads, and meet ambitious outreach targets.
Learn about TRM Speed in this position:
Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan.
Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration.
Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.
Our Onboarding Process:
Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.
Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.
Within your first 90 days, you’ll have made 3-4 hires.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $130,000 - $170,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nOur ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of seasoned professionals who have experience hiring world-class Engineering, Data Science, GTM, and People teams for the most notable startups in Silicon Valley. As a Product Recruiter, you will help drive the R&D Org's ability to attract, engage, and hire top talent at TRM. Your success will be measured by the velocity and quality of TRM's talent acquisition.\n\n\n\n\nTHE IMPACT YOU'LL HAVE HERE\n\n - Build a high-velocity recruiting engine that efficiently identifies and recruits the best technical talent to TRM.\n\n - Manage the full recruiting lifecycle across a variety of Product roles and teams.\n\n - Create positive candidate experiences throughout every touchpoint.\n\n - Develop creative and impactful sourcing strategies that will help us find and hire a diverse and exceptional team.\n\n - Continuously improve our recruiting processes and increase the efficiency of our hiring.\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5-7+ years of Product recruiting experience in high-growth US-headquartered tech startups\n\n - Proven experience in hiring hard-to-fill product roles, with expertise in using sourcing tools, conducting market research, and developing personalized outreach strategies.\n\n - Ability to analyze and interpret recruiting metrics, conversion rates, and market data, using these insights to refine strategies and provide actionable feedback to hiring managers.\n\n - Quickly familiarize oneself with new roles and requirements, showcasing flexibility, curiosity, and a high tolerance for change in a fast-paced, high-growth environment.\n\n - Exceptional communication skills to work effectively with hiring managers, provide regular updates, and manage expectations. Skilled at building trust and acting as a strategic partner in the hiring process.\n\n - Strong persistence and a results-oriented mindset to handle challenges, follow up on passive leads, and meet ambitious outreach targets.\n\nLearn about TRM Speed in this position:\n\n - Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan.\n\n - Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration.\n\n - Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.\n\nOur Onboarding Process:\n\n - Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.\n\n - Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.\n\n - Within your first 90 days, you’ll have made 3-4 hires.\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $130,000 - $170,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7d536a6d-69f3-4e77-9174-fe2c7fc13eea","title":"Business Recruiter - Marketing (United States)","department":"G&A","team":"Talent","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T02:53:40.312+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/7d536a6d-69f3-4e77-9174-fe2c7fc13eea","applyUrl":"https://jobs.ashbyhq.com/trm-labs/7d536a6d-69f3-4e77-9174-fe2c7fc13eea/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
Our ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of seasoned professionals who have experience hiring world-class Engineering, Data Science, GTM, and People teams for the most notable startups in Silicon Valley. As a Marketing Recruiter, you will help drive the Growth Org's ability to attract, engage, and hire top talent at TRM. Your success will be measured by the velocity and quality of TRM's talent acquisition.
Build a high-velocity recruiting engine that efficiently identifies and recruits the best marketing talent to TRM.
Manage the full recruiting lifecycle across a variety of marketing roles and teams.
Create positive candidate experiences throughout every touchpoint.
Develop creative and impactful sourcing strategies that will help us find and hire a diverse and exceptional team.
Continuously improve our recruiting processes and increase the efficiency of our hiring.
5-7+ years of marketing recruiting experience in high-growth US-headquartered tech startups
Proven experience in hiring hard-to-fill product roles, with expertise in using sourcing tools, conducting market research, and developing personalized outreach strategies.
Ability to analyze and interpret recruiting metrics, conversion rates, and market data, using these insights to refine strategies and provide actionable feedback to hiring managers.
Quickly familiarize oneself with new roles and requirements, showcasing flexibility, curiosity, and a high tolerance for change in a fast-paced, high-growth environment.
Exceptional communication skills to work effectively with hiring managers, provide regular updates, and manage expectations. Skilled at building trust and acting as a strategic partner in the hiring process.
Strong persistence and a results-oriented mindset to handle challenges, follow up on passive leads, and meet ambitious outreach targets.
Learn about TRM Speed in this position:
Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan.
Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration.
Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.
Our Onboarding Process:
Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.
Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.
Within your first 90 days, you’ll have made 3-4 hires.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $130,000 - $170,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nOur ability to identify, hire, and retain exceptional talent is foundational to our mission. The Talent team at TRM is made up of seasoned professionals who have experience hiring world-class Engineering, Data Science, GTM, and People teams for the most notable startups in Silicon Valley. As a Marketing Recruiter, you will help drive the Growth Org's ability to attract, engage, and hire top talent at TRM. Your success will be measured by the velocity and quality of TRM's talent acquisition.\n\n\n\n\nTHE IMPACT YOU'LL HAVE HERE\n\n - Build a high-velocity recruiting engine that efficiently identifies and recruits the best marketing talent to TRM.\n\n - Manage the full recruiting lifecycle across a variety of marketing roles and teams.\n\n - Create positive candidate experiences throughout every touchpoint.\n\n - Develop creative and impactful sourcing strategies that will help us find and hire a diverse and exceptional team.\n\n - Continuously improve our recruiting processes and increase the efficiency of our hiring.\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5-7+ years of marketing recruiting experience in high-growth US-headquartered tech startups\n\n - Proven experience in hiring hard-to-fill product roles, with expertise in using sourcing tools, conducting market research, and developing personalized outreach strategies.\n\n - Ability to analyze and interpret recruiting metrics, conversion rates, and market data, using these insights to refine strategies and provide actionable feedback to hiring managers.\n\n - Quickly familiarize oneself with new roles and requirements, showcasing flexibility, curiosity, and a high tolerance for change in a fast-paced, high-growth environment.\n\n - Exceptional communication skills to work effectively with hiring managers, provide regular updates, and manage expectations. Skilled at building trust and acting as a strategic partner in the hiring process.\n\n - Strong persistence and a results-oriented mindset to handle challenges, follow up on passive leads, and meet ambitious outreach targets.\n\nLearn about TRM Speed in this position:\n\n - Within 72 hours of receiving a position, you schedule the intake meeting, open the position in the ATS, post the description, design the interview process, configure the interview plan.\n\n - Within week of opening a position, you have conducted 5-10 Recruiter Screens and have conducted the first sync with the Hiring Team for calibration.\n\n - Two weeks after the initial interviews, you analyze the data to identify what is and isn’t driving pass rates and conversions. You share your insights and recommendations with the hiring team to refine and optimize the search, and you continue to monitor and adjust the approach until the position is filled.\n\nOur Onboarding Process:\n\n - Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.\n\n - Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.\n\n - Within your first 90 days, you’ll have made 3-4 hires.\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $130,000 - $170,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9a6eb3d2-8efb-4889-ae12-28ebbca60189","title":"Sr. Strategic Account Director","department":"Go-To-Market","team":"Go-To-Market","employmentType":"FullTime","location":"North America","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T21:34:41.708+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/9a6eb3d2-8efb-4889-ae12-28ebbca60189","applyUrl":"https://jobs.ashbyhq.com/trm-labs/9a6eb3d2-8efb-4889-ae12-28ebbca60189/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Snr. Strategic Account Director at TRM, you will own the relationship and the revenue for several of our largest global banking accounts, helping their teams detect and disrupt financial crime. You will set account strategy, navigate the bank from the inside, and grow what TRM does across the institution. TRM is distributed, not distant, and this role is built for someone who uses AI to move faster and sell smarter.
The impact you will have:
Grow several Tier-1 banking accounts from six to seven figure deals toward multi-million dollar annual relationships by tying TRM's intelligence to each business line's priorities, using AI to map buying committees, budget holders, and internal triggers before your first meeting.
Expand TRM's footprint inside your accounts beyond the team you start with, using AI-assisted account maps and your own network to find the right sponsor in each.
Own the full sales cycle from first conversation to signed contract, using AI-drafted account plans and call prep that you sharpen with your own judgment.
Build and maintain at least 3x qualified pipeline across your accounts, and use AI summaries of Gong calls to see what converts and fix what does not.
Partner with Sales Architects and Deployment Strategists on demos and proofs of value, turning discovery notes into tailored value narratives with AI.
Keep an accurate weekly forecast, with CRM and pipeline hygiene automated through AI workflows you build and share with the team.
Bring first-hand customer and competitive insight to Product and Research so the roadmap reflects what US customers need.
What we’re looking for:
6+ years of experience in global banking or financial services, ideally at one or more tier-1 institutions
A background in areas such as innovation, asset management, payments, or compliance, with a record of owning or influencing large, multi-stakeholder purchasing decisions. Product and compliance knowledge can be learned; your network and your ability to navigate the institution are what we need.
Daily use of AI in your selling workflow, with concrete examples of time or revenue gained.
Experience running complex, multi-threaded deals with executive buyers at large banks, using AI to prepare and follow up with precision.
Rigorous qualification and forecast discipline, including MEDDPICC, supported by AI-assisted pipeline hygiene.
Credible, clear communication with senior executives, in person and virtually.
Based in the United States, with willingness to travel for customer meetings.
About the Team:
You will join a team of quota-carrying Account Directors who each focus on one or two of TRM's largest accounts.
The team is fast-paced, positive, and collaborative, with shared pipeline insight and open sharing of what works and which AI plays are landing.
The work is hard in a useful way: senior buyers, long cycles, and large, multi-stakeholder deals.
You will work with Sales Architects, Deployment Strategists, Product, Research, and RevOps, who move quickly to support your deals.
Team Operating Rhythms:
Distributed, not distant: the team works across US time zones with a shared core overlap.
Slack is the center of day-to-day communication. @mention colleagues for timely responses.
Weekly 1:1 with your manager, plus a weekly pipeline and forecast review. HM to confirm cadence.
Company-wide all-hands and founder Q&A sessions keep everyone connected to the mission.
Required online and collaboration hours:
Schedule: Core overlap of 10:00 AM to 4:00 PM in your US time zone, Monday to Friday. HM to confirm.
Travel Requirements:
Schedule: Customer meetings, industry events, and team gatherings.
Frequency: Up to 25%. HM to confirm.
Onsite Requirements:
Schedule: Remote and distributed, with in-person customer meetings as part of travel..
Learn about TRM Speed in this position:
Within your first 30 days, you map the business lines, sponsors, and buying committees in each of your Diamond accounts and have an AI-assisted account plan for each, so pipeline builds before onboarding ends.
When a customer asks for an urgent executive briefing late on a Thursday, you prepare with AI-generated account research and deliver a tailored briefing within 24 hours.
When an RFP lands with only a few days to respond, you rally Sales Architects and Deal Desk to deliver a high-quality response on time.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a Snr. Strategic Account Director at TRM, you will own the relationship and the revenue for several of our largest global banking accounts, helping their teams detect and disrupt financial crime. You will set account strategy, navigate the bank from the inside, and grow what TRM does across the institution. TRM is distributed, not distant, and this role is built for someone who uses AI to move faster and sell smarter.\n\nThe impact you will have:\n\n - Grow several Tier-1 banking accounts from six to seven figure deals toward multi-million dollar annual relationships by tying TRM's intelligence to each business line's priorities, using AI to map buying committees, budget holders, and internal triggers before your first meeting.\n\n - Expand TRM's footprint inside your accounts beyond the team you start with, using AI-assisted account maps and your own network to find the right sponsor in each.\n\n - Own the full sales cycle from first conversation to signed contract, using AI-drafted account plans and call prep that you sharpen with your own judgment.\n\n - Build and maintain at least 3x qualified pipeline across your accounts, and use AI summaries of Gong calls to see what converts and fix what does not.\n\n - Partner with Sales Architects and Deployment Strategists on demos and proofs of value, turning discovery notes into tailored value narratives with AI.\n\n - Keep an accurate weekly forecast, with CRM and pipeline hygiene automated through AI workflows you build and share with the team.\n\n - Bring first-hand customer and competitive insight to Product and Research so the roadmap reflects what US customers need.\n\nWhat we’re looking for:\n\n - 6+ years of experience in global banking or financial services, ideally at one or more tier-1 institutions\n\n - A background in areas such as innovation, asset management, payments, or compliance, with a record of owning or influencing large, multi-stakeholder purchasing decisions. Product and compliance knowledge can be learned; your network and your ability to navigate the institution are what we need.\n\n - Daily use of AI in your selling workflow, with concrete examples of time or revenue gained.\n\n - Experience running complex, multi-threaded deals with executive buyers at large banks, using AI to prepare and follow up with precision.\n\n - Rigorous qualification and forecast discipline, including MEDDPICC, supported by AI-assisted pipeline hygiene.\n\n - Credible, clear communication with senior executives, in person and virtually.\n\n - Based in the United States, with willingness to travel for customer meetings.\n\nAbout the Team:\n\n - You will join a team of quota-carrying Account Directors who each focus on one or two of TRM's largest accounts.\n\n - The team is fast-paced, positive, and collaborative, with shared pipeline insight and open sharing of what works and which AI plays are landing.\n\n - The work is hard in a useful way: senior buyers, long cycles, and large, multi-stakeholder deals.\n\n - You will work with Sales Architects, Deployment Strategists, Product, Research, and RevOps, who move quickly to support your deals.\n\nTeam Operating Rhythms:\n\n - Distributed, not distant: the team works across US time zones with a shared core overlap.\n\n - Slack is the center of day-to-day communication. @mention colleagues for timely responses.\n\n - Weekly 1:1 with your manager, plus a weekly pipeline and forecast review. HM to confirm cadence.\n\n - Company-wide all-hands and founder Q&A sessions keep everyone connected to the mission.\n\nRequired online and collaboration hours:\n\n - Schedule: Core overlap of 10:00 AM to 4:00 PM in your US time zone, Monday to Friday. HM to confirm.\n\nTravel Requirements:\n\n - Schedule: Customer meetings, industry events, and team gatherings.\n\n - Frequency: Up to 25%. HM to confirm.\n\nOnsite Requirements:\n\n - Schedule: Remote and distributed, with in-person customer meetings as part of travel..\n\nLearn about TRM Speed in this position:\n\n - Within your first 30 days, you map the business lines, sponsors, and buying committees in each of your Diamond accounts and have an AI-assisted account plan for each, so pipeline builds before onboarding ends.\n\n - When a customer asks for an urgent executive briefing late on a Thursday, you prepare with AI-generated account research and deliver a tailored briefing within 24 hours.\n \n - When an RFP lands with only a few days to respond, you rally Sales Architects and Deal Desk to deliver a high-quality response on time.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d8498fe0-1f86-46e6-805a-626489ddd0cb","title":"Senior AI Engineer (AI Automation) ","department":"R&D","team":"Business Automation Engineering","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Toronto, Canada","address":{"postalAddress":{"addressCountry":"Canada"}}},{"location":"San Francisco, California","address":{"postalAddress":{"addressRegion":"California ","addressCountry":"United States","addressLocality":"San Fracisco "}}},{"location":"São Paulo, Brazil","address":{"postalAddress":{"addressRegion":"São Paulo ","addressCountry":"Brazil","addressLocality":"São Paulo "}}}],"publishedAt":"2026-11-05T01:45:58.568+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/d8498fe0-1f86-46e6-805a-626489ddd0cb","applyUrl":"https://jobs.ashbyhq.com/trm-labs/d8498fe0-1f86-46e6-805a-626489ddd0cb/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Senior AI Engineer, you will be the embedded AI automation engineer for Product, building the agents, automations, and apps that help product managers, product marketers, and designers move faster. You work directly with them, and with engineering, across the product lifecycle from early discovery through launch and adoption. You sit inside the teams, not behind a ticket queue.
The impact you will have:
Move repetitive, manual work into agents and automations so Product, Product Marketing, and Design spend their time on judgment and customer work, not busywork.
Give teams direct access to customer insight and the data behind it through the tools you build, so they make better-informed decisions.
Ship agentic solutions teams actually adopt, so the same headcount operates at a scale it otherwise could not.
Build reusable, maintained components so each new build is faster than the last and no one rebuilds what already exists.
Turn a rough idea into a working prototype in hours and ship same-day production fixes to shared agents, driving faster speed to market across Product and Marketing.
What we’re looking for:
Strong software engineering in Python or TypeScript. You ship production code, not just workflows wired together.
Very high AI fluency. You build with AI every day and build agentic solutions on current frontier models, including MCP, retrieval, evals, and observability. Show us something you built.
Experience taking requirements from non-engineers and finding the need behind the ask.
Judgment about where AI adds value and where it does not.
Experience building solutions that non-technical teams adopted and kept using.
Daily use of AI-assisted coding tools such as Claude Code or Cursor.
Senior scope: you own problems end to end, need little direction, and are comfortable with ambiguity.
About the Team:
AI Automation Engineering is the engineering home for internal tooling and agents, embedded with Product, Product Marketing, and Design.
You stay connected to engineering for standards, code review, and shared infrastructure, so what you build holds up in production and compounds across teams.
The work is high-ownership and ambiguous by design. You set your own priorities and own problems end to end.
Globally distributed, fully remote, and async-first.
Team Operating Rhythms:
Roughly a 6 hour overlap with 8:00am to 5:00pm PST.
Embedded side by side with the teams you serve, with a connection back to the AI Automation team and engineering.
Async-first communication through Slack and written documentation. Distributed, not distant.
No travel, no onsite, and no on-call.
Required online and collaboration hours:
Schedule: Roughly a 6 hour overlap with 8:00am to 5:00pm CT.
Learn about TRM Speed in this position:
A rough idea becomes a working prototype in hours, so the team reacts to something real instead of a description.
You ship an improvement to a shared agent or app to production the same day a user reports a problem.
Within the first 90 days, a team relies on something you built as part of their weekly work.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nAs a Senior AI Engineer, you will be the embedded AI automation engineer for Product, building the agents, automations, and apps that help product managers, product marketers, and designers move faster. You work directly with them, and with engineering, across the product lifecycle from early discovery through launch and adoption. You sit inside the teams, not behind a ticket queue.\n\nThe impact you will have:\n\n - Move repetitive, manual work into agents and automations so Product, Product Marketing, and Design spend their time on judgment and customer work, not busywork.\n\n - Give teams direct access to customer insight and the data behind it through the tools you build, so they make better-informed decisions.\n\n - Ship agentic solutions teams actually adopt, so the same headcount operates at a scale it otherwise could not.\n\n - Build reusable, maintained components so each new build is faster than the last and no one rebuilds what already exists.\n\n - Turn a rough idea into a working prototype in hours and ship same-day production fixes to shared agents, driving faster speed to market across Product and Marketing.\n\nWhat we’re looking for:\n\n - Strong software engineering in Python or TypeScript. You ship production code, not just workflows wired together.\n\n - Very high AI fluency. You build with AI every day and build agentic solutions on current frontier models, including MCP, retrieval, evals, and observability. Show us something you built.\n\n - Experience taking requirements from non-engineers and finding the need behind the ask.\n\n - Judgment about where AI adds value and where it does not.\n\n - Experience building solutions that non-technical teams adopted and kept using.\n\n - Daily use of AI-assisted coding tools such as Claude Code or Cursor.\n\n - Senior scope: you own problems end to end, need little direction, and are comfortable with ambiguity.\n\nAbout the Team:\n\n - AI Automation Engineering is the engineering home for internal tooling and agents, embedded with Product, Product Marketing, and Design.\n\n - You stay connected to engineering for standards, code review, and shared infrastructure, so what you build holds up in production and compounds across teams.\n\n - The work is high-ownership and ambiguous by design. You set your own priorities and own problems end to end.\n\n - Globally distributed, fully remote, and async-first.\n\nTeam Operating Rhythms:\n\n - Roughly a 6 hour overlap with 8:00am to 5:00pm PST.\n\n - Embedded side by side with the teams you serve, with a connection back to the AI Automation team and engineering.\n\n - Async-first communication through Slack and written documentation. Distributed, not distant.\n\n - No travel, no onsite, and no on-call.\n\nRequired online and collaboration hours:\n\n - Schedule: Roughly a 6 hour overlap with 8:00am to 5:00pm CT.\n\nLearn about TRM Speed in this position:\n\n - A rough idea becomes a working prototype in hours, so the team reacts to something real instead of a description.\n\n - You ship an improvement to a shared agent or app to production the same day a user reports a problem.\n\n - Within the first 90 days, a team relies on something you built as part of their weekly work.\n\n\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3f9cf9cd-5a7d-43e6-acd6-f688775204ea","title":"Senior Product Marketing Manager, Public Sector","department":"R&D","team":"Product Marketing","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-10T19:10:03.456+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/3f9cf9cd-5a7d-43e6-acd6-f688775204ea","applyUrl":"https://jobs.ashbyhq.com/trm-labs/3f9cf9cd-5a7d-43e6-acd6-f688775204ea/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
We’re looking for a Senior Product Marketing Manager to own the Public Sector market for Ardence, TRM’s AI-native investigation platform. Product marketing at TRM is organized as product PMM and market PMM. Product PMM owns platform positioning, differentiation, and launches across markets. Market PMM turns that foundation into growth within one market: understanding the buyers, running the sales and customer programs, and driving adoption and expansion. This is a market PMM role. You work closely with a Product Manager, Sales, and Customer Success. The PM builds, Sales opens doors, and you make sure buyers and existing customers know what Ardence can do for their missions and use it. AI handles the execution. You handle the judgment.
This role supports Defense and National Security customers as well as the rest of Public Sector. It requires U.S. citizenship and residence in the United States.
You’ll own the Public Sector market position and growth programs for Ardence. Your buyers and users are investigators and analysts running complex, high-stakes cases for government agencies. Most Public Sector growth comes from existing customers, so a large part of the job is helping them use more of Ardence and expand into additional teams, workflows, and missions.
Public Sector positioning, messaging, demos, and sales materials built on the shared Ardence story
Defense and National Security positioning and programs, built with the teams that serve those agencies
Adoption and expansion programs for existing customers: which teams and missions could use more of TRM, what they would need to buy, and the stories, demos, and customer proof Sales and CS need to have that conversation
Customer marketing for Public Sector: finding customers who have capabilities they aren’t using, reaching the right users, and measuring whether usage changes
Mission-specific research and campaign content that supports both existing customer growth and new business
Follow-through on every launch in your market: did it reach the intended buyers, start qualified conversations, and get existing customers using what shipped
Deep diving: You know the product at the level where you can demo it as well as anyone in the company. You know where the real value sits and where it breaks down. You’re in deal reviews and customer conversations often enough to know what lands, and you can hold a real conversation with both engineering and buyers.
Positioning: You take the shared Ardence story and make it specific to how government investigations run. You find the framing where a Public Sector buyer sees why TRM fits their mission, and you get claims agreed with Product at the start of a launch, not the night before.
Incepting: The story only works if the company carries it. You get Sales and CS telling it without you in the room, and you feed what you hear from agencies back to the product PMM and Product so the story and the roadmap improve.
Owning the moment: A launch, an enablement session, the materials a seller brings to an agency meeting. These are the moments where TRM either makes an impression or misses one. You own the narrative, the timing, and the outcome.
Storytelling. You think in narrative, not slides. You can make something technical matter to an agency buyer in two sentences, and your stories rest on customer signals, usage data, and win/loss patterns. You carry the same story across a one-pager, a demo, and an enablement session.
Commercial instincts. You understand what moves a deal and what moves an expansion, not just what sounds good in a deck. You’ve been in enough sales cycles to know the difference, and you’ve changed your positioning because of it.
AI builder. You build systems for the team, not just yourself. You’ve already offloaded repeatable work to automation, such as competitive monitoring, content generation, and usage reporting. Walk us through something you built that made the whole team faster.
Judgment. You know what good looks like and say so when it isn’t: a deck sellers aren’t using, a claim Product hasn’t confirmed, a launch that shipped without follow-through. You give feedback that moves things forward.
Customer-led measurement. You decide how to measure adoption and expansion, and you change the program when the numbers say it isn’t working.
U.S.-only citizenship and residence in the United States
5+ years in product marketing at a B2B SaaS company
You’ve owned at least two tier-one launches end to end: strategy, narrative, execution, and post-launch measurement
You’ve owned a website or major digital channel and made content decisions that moved pipeline, not just pageviews
You already use AI to build workflows and systems and can walk through a real example of something you built for your team, not just yourself
Marketers who measure output in assets shipped
Anyone who treats AI as something to explore rather than something already running in their workflow
Candidates whose best examples inherited existing infrastructure. We need builders, not operators of programs someone else built.
TRM’s product team doesn’t coordinate work. It owns outcomes. Product marketers are embedded in the sales motion, in customer conversations, and in launch decisions. The team is small, the scope is real, and what you ship shows up directly in how deals close and how customers use TRM. PMMs here don’t wait to be asked. If the standard is slipping somewhere, you say so and help. AI is how we work, not just what we build.
If you do this well, existing Public Sector customers use more of Ardence, expansion conversations start from a story Sales and CS already carry, and TRM’s Public Sector market grows through the customers we already have.
Sales asks for enablement on a new Public Sector program. You write the qualifying criteria and talk track, build a one-pager and slides, and run the enablement session that week.
A new capability ships. Within days you turn it into Public Sector messaging, a short demo, and a one-pager that Sales and CS can use with existing customers.
Usage data shows a customer is underusing Ardence. You turn it into an expansion story with the right demo and proof, and get it to the account team before their next conversation with the economic buyer.
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
The estimated base salary range for this role is $175,000 - $195,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Our R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nWe’re looking for a Senior Product Marketing Manager to own the Public Sector market for Ardence, TRM’s AI-native investigation platform. Product marketing at TRM is organized as product PMM and market PMM. Product PMM owns platform positioning, differentiation, and launches across markets. Market PMM turns that foundation into growth within one market: understanding the buyers, running the sales and customer programs, and driving adoption and expansion. This is a market PMM role. You work closely with a Product Manager, Sales, and Customer Success. The PM builds, Sales opens doors, and you make sure buyers and existing customers know what Ardence can do for their missions and use it. AI handles the execution. You handle the judgment.\n\nThis role supports Defense and National Security customers as well as the rest of Public Sector. It requires U.S. citizenship and residence in the United States.\n\n\n\n\nWHAT YOU’LL OWN\n\nYou’ll own the Public Sector market position and growth programs for Ardence. Your buyers and users are investigators and analysts running complex, high-stakes cases for government agencies. Most Public Sector growth comes from existing customers, so a large part of the job is helping them use more of Ardence and expand into additional teams, workflows, and missions.\n\n - Public Sector positioning, messaging, demos, and sales materials built on the shared Ardence story\n\n - Defense and National Security positioning and programs, built with the teams that serve those agencies\n\n - Adoption and expansion programs for existing customers: which teams and missions could use more of TRM, what they would need to buy, and the stories, demos, and customer proof Sales and CS need to have that conversation\n\n - Customer marketing for Public Sector: finding customers who have capabilities they aren’t using, reaching the right users, and measuring whether usage changes\n\n - Mission-specific research and campaign content that supports both existing customer growth and new business\n\n - Follow-through on every launch in your market: did it reach the intended buyers, start qualified conversations, and get existing customers using what shipped\n\n\nHOW YOU’LL WORK\n\nDeep diving: You know the product at the level where you can demo it as well as anyone in the company. You know where the real value sits and where it breaks down. You’re in deal reviews and customer conversations often enough to know what lands, and you can hold a real conversation with both engineering and buyers.\n\nPositioning: You take the shared Ardence story and make it specific to how government investigations run. You find the framing where a Public Sector buyer sees why TRM fits their mission, and you get claims agreed with Product at the start of a launch, not the night before.\n\nIncepting: The story only works if the company carries it. You get Sales and CS telling it without you in the room, and you feed what you hear from agencies back to the product PMM and Product so the story and the roadmap improve.\n\nOwning the moment: A launch, an enablement session, the materials a seller brings to an agency meeting. These are the moments where TRM either makes an impression or misses one. You own the narrative, the timing, and the outcome.\n\n\nWHAT WE’RE LOOKING FOR\n\nStorytelling. You think in narrative, not slides. You can make something technical matter to an agency buyer in two sentences, and your stories rest on customer signals, usage data, and win/loss patterns. You carry the same story across a one-pager, a demo, and an enablement session.\n\nCommercial instincts. You understand what moves a deal and what moves an expansion, not just what sounds good in a deck. You’ve been in enough sales cycles to know the difference, and you’ve changed your positioning because of it.\n\nAI builder. You build systems for the team, not just yourself. You’ve already offloaded repeatable work to automation, such as competitive monitoring, content generation, and usage reporting. Walk us through something you built that made the whole team faster.\n\nJudgment. You know what good looks like and say so when it isn’t: a deck sellers aren’t using, a claim Product hasn’t confirmed, a launch that shipped without follow-through. You give feedback that moves things forward.\n\nCustomer-led measurement. You decide how to measure adoption and expansion, and you change the program when the numbers say it isn’t working.\n\n\n\n\nHARD REQUIREMENTS\n\n - U.S.-only citizenship and residence in the United States\n\n - 5+ years in product marketing at a B2B SaaS company\n\n - You’ve owned at least two tier-one launches end to end: strategy, narrative, execution, and post-launch measurement\n\n - You’ve owned a website or major digital channel and made content decisions that moved pipeline, not just pageviews\n\n - You already use AI to build workflows and systems and can walk through a real example of something you built for your team, not just yourself\n\n\nDEAL BREAKERS\n\n - Marketers who measure output in assets shipped\n\n - Anyone who treats AI as something to explore rather than something already running in their workflow\n\n - Candidates whose best examples inherited existing infrastructure. We need builders, not operators of programs someone else built.\n\n\nABOUT THE TEAM\n\nTRM’s product team doesn’t coordinate work. It owns outcomes. Product marketers are embedded in the sales motion, in customer conversations, and in launch decisions. The team is small, the scope is real, and what you ship shows up directly in how deals close and how customers use TRM. PMMs here don’t wait to be asked. If the standard is slipping somewhere, you say so and help. AI is how we work, not just what we build.\n\nIf you do this well, existing Public Sector customers use more of Ardence, expansion conversations start from a story Sales and CS already carry, and TRM’s Public Sector market grows through the customers we already have.\n\n\n\n\nWHAT TRM SPEED LOOKS LIKE IN THIS ROLE\n\n - Sales asks for enablement on a new Public Sector program. You write the qualifying criteria and talk track, build a one-pager and slides, and run the enablement session that week.\n\n - A new capability ships. Within days you turn it into Public Sector messaging, a short demo, and a one-pager that Sales and CS can use with existing customers.\n\n - Usage data shows a customer is underusing Ardence. You turn it into an expansion story with the right demo and proof, and get it to the account team before their next conversation with the economic buyer.\n\n\nTHE FOLLOWING REPRESENTS THE EXPECTED RANGE OF COMPENSATION FOR THIS ROLE:\n\n - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.\n\n - The estimated base salary range for this role is $175,000 - $195,000.\n\n - Additionally, this role may be eligible to participate in TRM’s equity plan.\n\n - Please note – we factor in the different costs for geographies outside the United States.\n \n \n\nOur R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"db8831de-af2d-4c74-a6d7-2652984e176f","title":"AI Scientist ","department":"R&D","team":"Data Science","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-11T20:11:07.444+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/trm-labs/db8831de-af2d-4c74-a6d7-2652984e176f","applyUrl":"https://jobs.ashbyhq.com/trm-labs/db8831de-af2d-4c74-a6d7-2652984e176f/application","descriptionHtml":"TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs provides AI-powered intelligence solutions, including our AI investigations platform Ardence, that help public and private sector agencies investigate and disrupt crime and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily.
As an AI Scientist on our new AI Research team, you will build the models and agents behind the intelligence that powers TRM's products. Part of that is training foundation models on blockchain data, one of our most differentiated data layers, and part is building autonomous AI agents that generate intelligence at a scale hand-built heuristics cannot reach. You'll work on Intel Cortex and other ambitious, cross-cutting ideas, with a broad view across intelligence rather than a single risk category. This is pioneering work that does not exist elsewhere in our industry, and it directly drives customer outcomes, from seizing illicit funds to disrupting criminal networks.
The impact you'll have here:
Train ML models on blockchain data, including foundation models, and take them from research to production.
Build AI agents (and fine-tune LLMs where it helps) so the intelligence underneath TRM's products is generated by models and agents, not only hand-built heuristics.
Find new ways to generate net new intelligence, using patterns across all intelligence layers (Network / On-chain / Protocol) that competitors can't replicate.
Ship production-quality code: ML models, agents and data pipelines, with rigorous evaluation and scalable architecture.
Take on ambitious, high-impact bets that raise the ceiling of what our intelligence can do, and drive measurable outcomes: billions in illicit funds traced, seized, or prevented.
What we’re looking for:
Quantitative background (Computer Science, Statistics, Engineering, Mathematics, Physics). Advanced degree or equivalent research experience is a plus.
Strong machine learning foundations, built over years of applied ML and/or research (modeling, evaluation, experimentation). You don't need to have trained a foundation model or built agents before, but you need the fundamentals to do it.
Strong problem-solving mindset: gets to the root cause, leverages creativity, and thrives in ambiguity with a hypothesis-driven, iterative approach.
5+ years of hands-on machine learning experience, with strong Python, SQL, and AI-assisted coding tools (Cursor, Claude Code).
Experience with distributed data systems (Spark, BigQuery, Airflow) and shipping production ML code.
Strong async communication (Loom, Slack, Notion), strong technical communication in English, and ability to own work independently in a remote environment.
Bonus: experience with LLMs, AI agents or fine-tuning; domain curiosity or prior work in blockchain, crypto, fraud, money laundering or financial crime.
About the Team:
AI Research is a new team focused on ambitious, cross-cutting ideas in attribution and intelligence.
Fully remote and globally distributed. Most overlap occurs 7am–12pm PST for meetings and collaboration.
All team members must have at least 4-hour overlap with PST business hours.
You'll work in partnership with the category pods, whose expert-built heuristics provide the high-confidence labels our models learn from.
Learn about TRM Speed in this position:
Rapid Customer Impact. Deliver last-minute, high-stakes projects for key customers — turning around attribution insights in days, not weeks.
MVP to Production. Build complex algorithms with tight timeframes (1-2 sprints for MVP) and iterate based on real customer feedback.
Parallel Execution. Juggle multiple priorities across categories and stakeholders while maintaining quality and speed.
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
","descriptionPlain":"BUILD A SAFER WORLD.\n\nTRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.\n\nTRM Labs provides AI-powered intelligence solutions, including our AI investigations platform Ardence, that help public and private sector agencies investigate and disrupt crime and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily.\n\nAs an AI Scientist on our new AI Research team, you will build the models and agents behind the intelligence that powers TRM's products. Part of that is training foundation models on blockchain data, one of our most differentiated data layers, and part is building autonomous AI agents that generate intelligence at a scale hand-built heuristics cannot reach. You'll work on Intel Cortex and other ambitious, cross-cutting ideas, with a broad view across intelligence rather than a single risk category. This is pioneering work that does not exist elsewhere in our industry, and it directly drives customer outcomes, from seizing illicit funds to disrupting criminal networks.\n\nThe impact you'll have here:\n\n - Train ML models on blockchain data, including foundation models, and take them from research to production.\n\n - Build AI agents (and fine-tune LLMs where it helps) so the intelligence underneath TRM's products is generated by models and agents, not only hand-built heuristics.\n\n - Find new ways to generate net new intelligence, using patterns across all intelligence layers (Network / On-chain / Protocol) that competitors can't replicate.\n\n - Ship production-quality code: ML models, agents and data pipelines, with rigorous evaluation and scalable architecture.\n\n - Take on ambitious, high-impact bets that raise the ceiling of what our intelligence can do, and drive measurable outcomes: billions in illicit funds traced, seized, or prevented.\n\nWhat we’re looking for:\n\n - Quantitative background (Computer Science, Statistics, Engineering, Mathematics, Physics). Advanced degree or equivalent research experience is a plus.\n\n - Strong machine learning foundations, built over years of applied ML and/or research (modeling, evaluation, experimentation). You don't need to have trained a foundation model or built agents before, but you need the fundamentals to do it.\n\n - Strong problem-solving mindset: gets to the root cause, leverages creativity, and thrives in ambiguity with a hypothesis-driven, iterative approach.\n\n - 5+ years of hands-on machine learning experience, with strong Python, SQL, and AI-assisted coding tools (Cursor, Claude Code).\n\n - Experience with distributed data systems (Spark, BigQuery, Airflow) and shipping production ML code.\n\n - Strong async communication (Loom, Slack, Notion), strong technical communication in English, and ability to own work independently in a remote environment.\n\n - Bonus: experience with LLMs, AI agents or fine-tuning; domain curiosity or prior work in blockchain, crypto, fraud, money laundering or financial crime.\n\nAbout the Team:\n\n - AI Research is a new team focused on ambitious, cross-cutting ideas in attribution and intelligence. \n\n - Fully remote and globally distributed. Most overlap occurs 7am–12pm PST for meetings and collaboration.\n\n - All team members must have at least 4-hour overlap with PST business hours.\n\n - You'll work in partnership with the category pods, whose expert-built heuristics provide the high-confidence labels our models learn from.\n\nLearn about TRM Speed in this position:\n\n - Rapid Customer Impact. Deliver last-minute, high-stakes projects for key customers — turning around attribution insights in days, not weeks.\n\n - MVP to Production. Build complex algorithms with tight timeframes (1-2 sprints for MVP) and iterate based on real customer feedback.\n\n - Parallel Execution. Juggle multiple priorities across categories and stakeholders while maintaining quality and speed.\n\n\nAPPLICATION INSTRUCTIONS\n\nIf you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.\n\nBefore applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.\n\nIf you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.\n\n\n\n\nINTERVIEWING WITH TRM\n\nOur process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.\n\n - Recruiter Intro: Qualifications, motivations, and alignment with the role.\n\n - Hiring Manager: Deep dive into your relevant experience, skills, and impact.\n\n - First Round: 1–2 interviews focused on the skills most critical to the role.\n\n - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.\n\n - References: Former colleagues who can provide insight into your work and impact.\n\n - Offer: Congrats! Your recruiter will present the offer and compensation details.\n\n - Welcome to TRM: We're excited to build a safer world with you!\n\nYour recruiter will share your specific interview plan and preparation guidance along the way.\n\n\n\n\nAI FLUENCY AT TRM\n\nAI fluency is a baseline expectation at TRM.\n\nWe believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.\n\nAt TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:\n\n - Accelerate repeatable workflows\n\n - Structure and solve problems\n\n - Improve output quality\n\n - Increase speed and leverage\n\nYou will be evaluated on applied AI fluency during the interview process.\n\n\n\n\nLIFE AT TRM\n\nWe are building a safer world. That promise shows up in how we work every day.\n\nTRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.\n\nOur work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.\n\nAt TRM, you should expect:\n\n - Priorities and targets to change quickly\n\n - Operating with a high degree of ambiguity\n\n - A high level of personal ownership and accountability\n\n - Close collaboration across teams and functions\n\n - Frequent, high-touch communication\n\n - Creative problem-solving and out-of-the-box thinking\n\n - A pace that rewards urgency, adaptability, and outcomes\n\nThis environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.\n\nWe also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.\n\nIf you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. \n\n\n\n\nLEADERSHIP PRINCIPLES\n\nWe hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.\n\n - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.\n\n - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.\n\n - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.\n\n\n\n\n\nJOIN OUR MISSION\n\nAt TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.\n\nTRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. \n\n\n\n\n\nPRIVACY POLICY AND ADDITIONAL INFORMATION\n\nBy submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.\n\nWe collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.\n\nBecause our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.\n\nIf you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.\n\nTo notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.\n\nThe use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.\n\n\n\n\nRECRUITMENT AGENCIES\n\nTRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}