We are seeking a highly skilled and delivery-focused Salesforce Development Manager to lead a team of Salesforce developers, administrators, and quality engineers based in India. This is a hands-on leadership role requiring deep Salesforce expertise across Revenue Cloud, Salesforce Billing, CPQ, Sales Cloud , combined with the organizational ability to manage a full software development lifecycle and a cross-cultural, globally distributed team.
You will serve as the primary technical liaison between our US-based and India-based teams, drive platform excellence, own architectural decisions, and ensure our Salesforce solutions are delivered with precision, scalability, and speed.
This position will be remote
This position will report to: Sr. Manager Salesforce Development
Team Leadership & People Management
Lead, mentor, and grow a team of 1–5 Salesforce developers, administrators, and QA engineers based in India.
Own hiring and performance management: conduct interviews, set performance goals, deliver reviews, and manage career development plans.
Foster a culture of continuous learning, accountability, and technical excellence across the team.
Run and facilitate Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog grooming.
Cross-Team Liaison & Stakeholder Engagement
Serve as the primary technical bridge between the US and India development teams, ensuring alignment on priorities, timelines, and deliverables.
Partner closely with Product & Business Systems Analysts, Finance & Revenue Operations, and Sales & GTM teams to translate business requirements into scalable technical solutions.
Engage with external clients and vendor partners on integration scoping, solution design, and delivery coordination.
Technical Architecture & Development
Design, develop, and deploy robust, scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL, SOSL, and declarative platform tools.
Own CPQ quoting and pricing rule design — managing product catalogs, pricing waterfall configurations, approval workflows, and quote template logic.
Lead Salesforce Billing and revenue recognition flow architecture, including invoice generation, payment processing, revenue schedules, and Sage Intacct integration.
Drive Revenue Cloud / RLM implementation and enhancements, ensuring alignment with evolving go-to-market models.
Architect and oversee custom API and integration solutions, with hands-on experience across:
MuleSoft integration middleware
DocuSign / Conga for contract lifecycle management
Sage Intacct (ERP/financial system)
Snowflake / BigQuery data warehouse connectivity
Lead data migration efforts: scoping, mapping, ETL design, and post-migration validation across org consolidations or platform upgrades.
Platform Governance & Delivery
Own end-to-end platform governance: environment strategy, release management, sandbox refresh cycles, and deployment pipelines using CI/CD tools (Salto, Jenkins).
Conduct technical design reviews ensuring solutions meet security, performance, and governor limit standards.
Oversee the full SDLC from requirements verification through QA, UAT, deployment, and post-production support.
Uphold and enforce code quality standards, peer review processes, and documentation practices across the team.
Education & Experience
Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience.
7+ years of hands-on Salesforce configuration and development experience.
3+ years of experience leading a team of Salesforce developers and/or administrators.
Proven delivery experience across Revenue Cloud, Salesforce Billing, CPQ, Sales Cloud.
Technical Skills
Expert-level proficiency in Apex, LWC, Visualforce, SOQL, and SOSL.
Deep knowledge of Salesforce CPQ: product rules, pricing rules, quote templates, approval workflows, and advanced approvals.
Strong hands-on experience with Salesforce Billing: invoice runs, payment gateways, revenue recognition, and financial close processes.
Familiarity with Revenue Cloud / RLM (Revenue Lifecycle Management) configuration and data model.
Integration experience with MuleSoft, DocuSign/Conga, Sage Intacct, and data warehouse platforms (Snowflake).
Experience with source control (Git) and CI/CD pipelines (Salto, Jenkins).
Strong understanding of Salesforce platform governance limits, security model, and deployment best practices.
QA Management Skills
Demonstrated experience managing a QA or quality engineering team, including hiring, performance management, and skills development.
Solid understanding of QA methodologies: functional, regression, integration, performance testing, and UAT facilitation.
Experience with Salesforce-specific testing approaches including Apex unit test coverage, sandbox data seeding, and deployment validation.
Familiarity with test automation frameworks applicable to Salesforce (e.g., Provar, Copado Robotic Testing, Selenium, or similar).
Ability to define acceptance criteria standards in collaboration with Product and Business stakeholders.
Experience tracking quality metrics and producing test summary reports for leadership and release sign-off.
An energetic and dynamic leader who inspires and motivates their team to achieve great things.
Someone with excellent verbal and written communication skills, capable of bridging cultural and technical gaps between geographically dispersed teams.
A proactive problem-solver who can anticipate challenges and propose creative solutions.
A genuine interest in mentoring junior developers and fostering a culture of continuous learning and growth.
Driving impact through innovation and accuracy in regards to Salesforce CPQ and Salesforce Billing.
A collaborative mindset, you work as a partner with Finance, Revenue Ops, and Sales, not just as a development team vendor.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"We are seeking a highly skilled and delivery-focused Salesforce Development Manager to lead a team of Salesforce developers, administrators, and quality engineers based in India. This is a hands-on leadership role requiring deep Salesforce expertise across Revenue Cloud, Salesforce Billing, CPQ, Sales Cloud , combined with the organizational ability to manage a full software development lifecycle and a cross-cultural, globally distributed team.\n\nYou will serve as the primary technical liaison between our US-based and India-based teams, drive platform excellence, own architectural decisions, and ensure our Salesforce solutions are delivered with precision, scalability, and speed.\n\n - This position will be remote\n\n - This position will report to: Sr. Manager Salesforce Development\n\n\n\n\nWHAT YOU WILL OWN\n\n - Team Leadership & People Management\n \n - Lead, mentor, and grow a team of 1–5 Salesforce developers, administrators, and QA engineers based in India.\n \n - Own hiring and performance management: conduct interviews, set performance goals, deliver reviews, and manage career development plans.\n \n - Foster a culture of continuous learning, accountability, and technical excellence across the team.\n \n - Run and facilitate Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog grooming.\n \n - Cross-Team Liaison & Stakeholder Engagement\n \n - Serve as the primary technical bridge between the US and India development teams, ensuring alignment on priorities, timelines, and deliverables.\n \n - Partner closely with Product & Business Systems Analysts, Finance & Revenue Operations, and Sales & GTM teams to translate business requirements into scalable technical solutions.\n \n - Engage with external clients and vendor partners on integration scoping, solution design, and delivery coordination.\n\n - Technical Architecture & Development\n \n - Design, develop, and deploy robust, scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL, SOSL, and declarative platform tools.\n \n - Own CPQ quoting and pricing rule design — managing product catalogs, pricing waterfall configurations, approval workflows, and quote template logic.\n \n - Lead Salesforce Billing and revenue recognition flow architecture, including invoice generation, payment processing, revenue schedules, and Sage Intacct integration.\n \n - Drive Revenue Cloud / RLM implementation and enhancements, ensuring alignment with evolving go-to-market models.\n \n - Architect and oversee custom API and integration solutions, with hands-on experience across:\n \n - MuleSoft integration middleware\n \n - DocuSign / Conga for contract lifecycle management\n \n - Sage Intacct (ERP/financial system)\n \n - Snowflake / BigQuery data warehouse connectivity\n \n - Lead data migration efforts: scoping, mapping, ETL design, and post-migration validation across org consolidations or platform upgrades.\n\n - Platform Governance & Delivery\n \n - Own end-to-end platform governance: environment strategy, release management, sandbox refresh cycles, and deployment pipelines using CI/CD tools (Salto, Jenkins).\n \n - Conduct technical design reviews ensuring solutions meet security, performance, and governor limit standards.\n \n - Oversee the full SDLC from requirements verification through QA, UAT, deployment, and post-production support.\n \n - Uphold and enforce code quality standards, peer review processes, and documentation practices across the team.\n\n\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\nEducation & Experience\n\n - Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience.\n\n - 7+ years of hands-on Salesforce configuration and development experience.\n\n - 3+ years of experience leading a team of Salesforce developers and/or administrators.\n\n - Proven delivery experience across Revenue Cloud, Salesforce Billing, CPQ, Sales Cloud.\n\nTechnical Skills\n\n - Expert-level proficiency in Apex, LWC, Visualforce, SOQL, and SOSL.\n\n - Deep knowledge of Salesforce CPQ: product rules, pricing rules, quote templates, approval workflows, and advanced approvals.\n\n - Strong hands-on experience with Salesforce Billing: invoice runs, payment gateways, revenue recognition, and financial close processes.\n\n - Familiarity with Revenue Cloud / RLM (Revenue Lifecycle Management) configuration and data model.\n\n - Integration experience with MuleSoft, DocuSign/Conga, Sage Intacct, and data warehouse platforms (Snowflake).\n\n - Experience with source control (Git) and CI/CD pipelines (Salto, Jenkins).\n\n - Strong understanding of Salesforce platform governance limits, security model, and deployment best practices.\n\n \n\nQA Management Skills\n\n - Demonstrated experience managing a QA or quality engineering team, including hiring, performance management, and skills development.\n\n - Solid understanding of QA methodologies: functional, regression, integration, performance testing, and UAT facilitation.\n\n - Experience with Salesforce-specific testing approaches including Apex unit test coverage, sandbox data seeding, and deployment validation.\n\n - Familiarity with test automation frameworks applicable to Salesforce (e.g., Provar, Copado Robotic Testing, Selenium, or similar).\n\n - Ability to define acceptance criteria standards in collaboration with Product and Business stakeholders.\n\n - Experience tracking quality metrics and producing test summary reports for leadership and release sign-off.\n\n\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - An energetic and dynamic leader who inspires and motivates their team to achieve great things.\n\n - Someone with excellent verbal and written communication skills, capable of bridging cultural and technical gaps between geographically dispersed teams.\n\n - A proactive problem-solver who can anticipate challenges and propose creative solutions.\n\n - A genuine interest in mentoring junior developers and fostering a culture of continuous learning and growth.\n\n - Driving impact through innovation and accuracy in regards to Salesforce CPQ and Salesforce Billing.\n\n - A collaborative mindset, you work as a partner with Finance, Revenue Ops, and Sales, not just as a development team vendor.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"1522d8ee-7eb6-4e0b-884c-674eee31d538","title":"Strategic Inbound Account Executive","department":"Revenue","team":"Inbound Sales","employmentType":"FullTime","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-08-21T19:06:17.797+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/1522d8ee-7eb6-4e0b-884c-674eee31d538","applyUrl":"https://jobs.ashbyhq.com/weave/1522d8ee-7eb6-4e0b-884c-674eee31d538/application","descriptionHtml":"Our sales team is competitive and passionate about helping small businesses attract, engage, and retain customers. We create opportunities for Weave to grow, not only in our current verticals but continue to explore new industries that would benefit from our platform. Our quick sales cycle allows you to interact with more customers in your vertical (Dental, Medical, Veterinary, Home Services, etc.) who call our product a “game-changer.” This team leads and encourages the best out of each other. We give feedback, take feedback, and want people who take initiative to reach their goals. We care about each other and thrive on seeing others succeed.
This position will be M, T, W in office/ Th/F flexible
Reports to: Sales Director
What You Will Own
Manage a high volume pipeline of net new inbound leads and drive new customer acquisition for Weave. This position will focus more on conversion over creation (lead to demo and demo to closed won).
Maintain an understanding of the competitive market space and speak to Weave's value proposition.
Conduct 40+ demos per month.
Maintain an extremely detailed and organized process in Salesforce.
Exceed monthly sales quotas and expectations.
What You Will Need to Accomplish the Job
4+ years of closing experience in an inside sales motion.
Consistent performance metrics and track record of meeting quota.
Excellent closing skills within an inside sales motion.
Strong desire to win and takes initiative of personal success.
Excellent organization with the ability to handle 50+ leads at any given time.
Strong previous achievement of sales metrics and quotas.
Resilient attitude in evolving work environment.
What Will Make Us Love You
Small business sales experience.
Proven success in prospecting new markets and closing new business.
Excellent communication/presentation skills and ability to build relationships.
Excellent interpersonal skills.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Our sales team is competitive and passionate about helping small businesses attract, engage, and retain customers. We create opportunities for Weave to grow, not only in our current verticals but continue to explore new industries that would benefit from our platform. Our quick sales cycle allows you to interact with more customers in your vertical (Dental, Medical, Veterinary, Home Services, etc.) who call our product a “game-changer.” This team leads and encourages the best out of each other. We give feedback, take feedback, and want people who take initiative to reach their goals. We care about each other and thrive on seeing others succeed.\n\n - This position will be M, T, W in office/ Th/F flexible\n\n - Reports to: Sales Director\n\n\n\nWhat You Will Own\n\n - Manage a high volume pipeline of net new inbound leads and drive new customer acquisition for Weave. This position will focus more on conversion over creation (lead to demo and demo to closed won).\n\n - Maintain an understanding of the competitive market space and speak to Weave's value proposition.\n\n - Conduct 40+ demos per month.\n\n - Maintain an extremely detailed and organized process in Salesforce.\n\n - Exceed monthly sales quotas and expectations.\n\n\n\nWhat You Will Need to Accomplish the Job\n\n - 4+ years of closing experience in an inside sales motion.\n\n - Consistent performance metrics and track record of meeting quota.\n\n - Excellent closing skills within an inside sales motion.\n\n - Strong desire to win and takes initiative of personal success.\n\n - Excellent organization with the ability to handle 50+ leads at any given time.\n\n - Strong previous achievement of sales metrics and quotas.\n\n - Resilient attitude in evolving work environment.\n\n - \n\nWhat Will Make Us Love You\n\n - Small business sales experience.\n\n - Proven success in prospecting new markets and closing new business.\n\n - Excellent communication/presentation skills and ability to build relationships.\n\n - Excellent interpersonal skills.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"c3783934-cbc8-499f-8037-cb6ed1a9057a","title":"Technical Support","department":"Customer Support","team":"Customer Support","employmentType":"FullTime","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-08-06T15:15:43.446+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/c3783934-cbc8-499f-8037-cb6ed1a9057a","applyUrl":"https://jobs.ashbyhq.com/weave/c3783934-cbc8-499f-8037-cb6ed1a9057a/application","descriptionHtml":"Weave Support is the lifeblood of customer retention! Our support representatives go above and beyond to ensure that we attend to every detail of our customers’ needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they also receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner.
In this role, you will get to help our customers continually love Weave by being their superhero in answering the basics of how the Weave product works. We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing superior customer service.
Training for this role is conducted onsite at our Lehi, UT HQ
Full-time positions only (40 working hours between 6 am-6 pm M-F)
Reports to: Technical Support Leadership
What You Will Own
Communicate with customers via inbound phone calls.
Provide follow up to customers via outbound calls and emails.
Resolve issues with basic troubleshooting.
Save the day for our customers by driving an amazing customer experience that makes our customers smile.
What You Will Need to Accomplish the Job
Minimum of 1 year of Customer Support experience.
Background and interest in technology: Must have solid computer skills and the ability to adapt and learn technology quickly.
Strong phone presence and excellent written and verbal communication skills, as you will be communicating with customers through phone (primarily) and email channels.
Ability to work in a fast-paced, busy Customer / Tech Support team.
Experience working with browsers, spreadsheets, and text documents. Ability to troubleshoot and resolve basic customer issues.
Must be hungry to learn, caring towards others, and creative in your problem-solving.
What Will Make Us Love You
Previous Phone Support experience.
Knowledge of network infrastructure and connectivity a plus.
Passionate about helping the customer. Must be positive, attentive and demonstrate the ability to do what's necessary to get the situation resolved.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Weave Support is the lifeblood of customer retention! Our support representatives go above and beyond to ensure that we attend to every detail of our customers’ needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they also receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner.\n\nIn this role, you will get to help our customers continually love Weave by being their superhero in answering the basics of how the Weave product works. We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing superior customer service.\n\n - Training for this role is conducted onsite at our Lehi, UT HQ\n\n - Full-time positions only (40 working hours between 6 am-6 pm M-F)\n\n - Reports to: Technical Support Leadership\n\n\n\nWhat You Will Own \n\n - Communicate with customers via inbound phone calls.\n\n - Provide follow up to customers via outbound calls and emails.\n\n - Resolve issues with basic troubleshooting.\n\n - Save the day for our customers by driving an amazing customer experience that makes our customers smile.\n\n\n\nWhat You Will Need to Accomplish the Job \n\n - Minimum of 1 year of Customer Support experience.\n\n - Background and interest in technology: Must have solid computer skills and the ability to adapt and learn technology quickly.\n\n - Strong phone presence and excellent written and verbal communication skills, as you will be communicating with customers through phone (primarily) and email channels.\n\n - Ability to work in a fast-paced, busy Customer / Tech Support team.\n\n - Experience working with browsers, spreadsheets, and text documents. Ability to troubleshoot and resolve basic customer issues.\n\n - Must be hungry to learn, caring towards others, and creative in your problem-solving.\n\n\n\nWhat Will Make Us Love You\n\n - Previous Phone Support experience.\n\n - Knowledge of network infrastructure and connectivity a plus.\n\n - Passionate about helping the customer. Must be positive, attentive and demonstrate the ability to do what's necessary to get the situation resolved.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"7b677b8a-80ba-491c-88ea-3f3b510c922f","title":"Customer Implementation Specialist, Multi Location","department":"Onboarding","team":"Onboarding","employmentType":"FullTime","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-09-15T18:10:31.931+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/7b677b8a-80ba-491c-88ea-3f3b510c922f","applyUrl":"https://jobs.ashbyhq.com/weave/7b677b8a-80ba-491c-88ea-3f3b510c922f/application","descriptionHtml":"In the role of a Customer Implementation Specialist, Multi Location you will be responsible for managing the end-to-end setup, configuration, and deployment of our software and phone system solutions for our Multi Location offices. This role ensures a smooth transition from sales to active use by overseeing system installation, coordinating technical resources, and guiding customers through each step of the implementation process. Acting as both a project manager and trusted advisor, the specialist partners with IT teams, administrators, and stakeholders to tailor solutions to complex business needs, minimize downtime, and accelerate time-to-value.
Beyond deployment, the Customer Implementation Specialist plays a critical role in setting customers up for long-term success. By aligning implementation with customer goals, enabling best practices, and ensuring seamless adoption, this role helps Multi Location clients maximize the return on their investment and build a foundation for sustained growth with our platform.
This position will be hybrid: M/T/W in office required and Th/F are optional WFH
Reports to: Manager of Onboarding
Develop and manage relationships with customers throughout the implementation process.
Manage a portfolio of Multi Location Customers in various stages of implementation.
Act as the project manager/point contact for each customer.
Keep the customer informed throughout the process and set clear expectations.
Teach and train customers how to maximize the value of the Weave platform.
Provide a five-star customer experience with each customer.
Triage, troubleshoot and prioritize issues as they arise during implementation.
Coordinate with adjacent teams on all tasks related to onboarding.
Utilize reports and data from various systems to help guide decision-making and manage your portfolio of customers.
Professional Experience:
2 years of project management or implementation experience, working in a customer-facing role
General Networking and VoIP knowledge and technical troubleshooting experience.
Hands-on experience with CRM tools (Salesforce, HubSpot, etc.).
Critical thinking and advanced problem solving skills.
Ability to work in a fast-paced, KPI-driven environment.
Ability to prioritize and manage a pipeline of projects.
Excellent communication skills, both written and verbal (ability to articulate complex content with a simplified explanation).
Strong technical aptitude.
Customer Centric.
Bachelor’s degree preferred.
Project management experience and/or PMP certification.
Self-motivated, Proactive, Highly organized.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"In the role of a Customer Implementation Specialist, Multi Location you will be responsible for managing the end-to-end setup, configuration, and deployment of our software and phone system solutions for our Multi Location offices. This role ensures a smooth transition from sales to active use by overseeing system installation, coordinating technical resources, and guiding customers through each step of the implementation process. Acting as both a project manager and trusted advisor, the specialist partners with IT teams, administrators, and stakeholders to tailor solutions to complex business needs, minimize downtime, and accelerate time-to-value.\n\nBeyond deployment, the Customer Implementation Specialist plays a critical role in setting customers up for long-term success. By aligning implementation with customer goals, enabling best practices, and ensuring seamless adoption, this role helps Multi Location clients maximize the return on their investment and build a foundation for sustained growth with our platform.\n\n - This position will be hybrid: M/T/W in office required and Th/F are optional WFH\n\n - Reports to: Manager of Onboarding\n\n\nWHAT YOU WILL OWN\n\n - Develop and manage relationships with customers throughout the implementation process.\n\n - Manage a portfolio of Multi Location Customers in various stages of implementation.\n\n - Act as the project manager/point contact for each customer.\n\n - Keep the customer informed throughout the process and set clear expectations.\n\n - Teach and train customers how to maximize the value of the Weave platform.\n\n - Provide a five-star customer experience with each customer.\n\n - Triage, troubleshoot and prioritize issues as they arise during implementation.\n\n - Coordinate with adjacent teams on all tasks related to onboarding.\n\n - Utilize reports and data from various systems to help guide decision-making and manage your portfolio of customers.\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - Professional Experience:\n \n - 2 years of project management or implementation experience, working in a customer-facing role\n\n - General Networking and VoIP knowledge and technical troubleshooting experience.\n\n - Hands-on experience with CRM tools (Salesforce, HubSpot, etc.).\n\n - Critical thinking and advanced problem solving skills.\n\n - Ability to work in a fast-paced, KPI-driven environment.\n\n - Ability to prioritize and manage a pipeline of projects.\n\n - Excellent communication skills, both written and verbal (ability to articulate complex content with a simplified explanation).\n\n - Strong technical aptitude.\n\n - Customer Centric.\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - Bachelor’s degree preferred.\n\n - Project management experience and/or PMP certification.\n\n - Self-motivated, Proactive, Highly organized.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"ff1c1b9d-f49e-4252-b03b-6cfef6ac39a4","title":"Senior Frontend Engineer","department":"Technology","team":"Technology","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-09-16T12:24:15.560+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/weave/ff1c1b9d-f49e-4252-b03b-6cfef6ac39a4","applyUrl":"https://jobs.ashbyhq.com/weave/ff1c1b9d-f49e-4252-b03b-6cfef6ac39a4/application","descriptionHtml":"You will be joining a team of talented engineers that share a common interest in distributed systems, scalability, and continued development. You will get a chance to apply and grow your engineering skills to help bring local companies closer to the people they serve.
Our teams are cross-functional agile teams composed of a product manager, back-end, and front-end engineers. Teams are highly autonomous with the ownership and ability to act in Weave’s best interest.
Above all, your work will impact the way our customers experience Weave while working closely with a highly skilled team to accomplish varying goals and cultivate our phenomenal culture.
This position will be remote
Reports to: Senior Engineering Manager
What you will own
Build features targeting Weave's desktop clients using web technologies (TypeScript/React/HTML/CSS), while contributing to the underlying platform and libraries.
Communicate with other teams and individuals to coordinate work efforts.
Be responsible for long term code quality of what you write and maintain.
Pitch in where needed as a valued member of an autonomous, cross-functional team.
Enjoy collaborating in a high-trust environment.
Truly have great days, almost every day!
What You Will Need to Accomplish the Job
4+ years experience developing rich applications using TypeScript/JavaScript and other web technologies.
3+ years experience with at least one or more modern web application framework (React, Angular, Ember, etc.).
Experience with building high-performance, reusable code, e.g. UI components.
Experience with consuming ReSTful APIs.
Experience with debugging.
What will make us love you
Experience with performance tuning and benchmarking.
Follows trends of the web platform.
Experience with NW.js/Electron.
Experience with idiomatic TypeScript.
Experience with React with Redux.
Familiar with Sentry and Storybook.
Testing with Jest and Cypress.io.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"You will be joining a team of talented engineers that share a common interest in distributed systems, scalability, and continued development. You will get a chance to apply and grow your engineering skills to help bring local companies closer to the people they serve.\n\nOur teams are cross-functional agile teams composed of a product manager, back-end, and front-end engineers. Teams are highly autonomous with the ownership and ability to act in Weave’s best interest.\n\nAbove all, your work will impact the way our customers experience Weave while working closely with a highly skilled team to accomplish varying goals and cultivate our phenomenal culture.\n\n\n\n - This position will be remote\n\n - Reports to: Senior Engineering Manager\n\n\n\nWhat you will own\n\n - Build features targeting Weave's desktop clients using web technologies (TypeScript/React/HTML/CSS), while contributing to the underlying platform and libraries.\n\n - Communicate with other teams and individuals to coordinate work efforts.\n\n - Be responsible for long term code quality of what you write and maintain.\n\n - Pitch in where needed as a valued member of an autonomous, cross-functional team.\n\n - Enjoy collaborating in a high-trust environment.\n\n - Truly have great days, almost every day!\n\nWhat You Will Need to Accomplish the Job\n\n - 4+ years experience developing rich applications using TypeScript/JavaScript and other web technologies.\n\n - 3+ years experience with at least one or more modern web application framework (React, Angular, Ember, etc.).\n\n - Experience with building high-performance, reusable code, e.g. UI components.\n\n - Experience with consuming ReSTful APIs.\n\n - Experience with debugging.\n\nWhat will make us love you\n\n - Experience with performance tuning and benchmarking.\n\n - Follows trends of the web platform.\n\n - Experience with NW.js/Electron.\n\n - Experience with idiomatic TypeScript.\n\n - Experience with React with Redux.\n\n - Familiar with Sentry and Storybook.\n\n - Testing with Jest and Cypress.io.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"bead6f0c-8a46-405d-b626-72d3e58b8f83","title":"Sales Development Representative","department":"Revenue","team":"Sales Development","employmentType":"FullTime","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-06-22T21:52:45.815+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/bead6f0c-8a46-405d-b626-72d3e58b8f83","applyUrl":"https://jobs.ashbyhq.com/weave/bead6f0c-8a46-405d-b626-72d3e58b8f83/application","descriptionHtml":"Our Sales Development Representatives are the first impression of Weave — the team that connects with small businesses and helps them discover the power of our all-in-one communication platform. As an SDR, you’ll build curiosity, spark interest, and set demos that start meaningful relationships with future customers.
This position is hybrid: M-W in office/Th-F flexible work from home.
First 90 days will be full time in office, M-F.
Reports to: SDR Director
Make outbound calls with specific targets for number of daily calls and demos set per month.
Build interest in the Weave platform and qualify prospects for demos.
Meet or exceed daily and weekly activity targets.
Keep accurate records of leads and progress in Salesforce.
Collaborate with teammates to share tactics and celebrate success.
Excellent communication and interpersonal skills.
Drive to start a career in SaaS sales.
Coachability and a positive, growth-oriented attitude.
Familiarity with CRM tools preferred, but not required.
You’re hungry, creative, and caring — you live Weave’s core values.
You bring energy and resilience to every day.
You’re goal-oriented and thrive in a fast-paced, team-based environment.
You’re excited to learn, grow, and make an impact.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Our Sales Development Representatives are the first impression of Weave — the team that connects with small businesses and helps them discover the power of our all-in-one communication platform. As an SDR, you’ll build curiosity, spark interest, and set demos that start meaningful relationships with future customers.\n\n - This position is hybrid: M-W in office/Th-F flexible work from home.\n \n - First 90 days will be full time in office, M-F.\n\n - Reports to: SDR Director \n \n \n\n\nWHAT YOU WILL OWN\n\n - Make outbound calls with specific targets for number of daily calls and demos set per month.\n\n - Build interest in the Weave platform and qualify prospects for demos.\n\n - Meet or exceed daily and weekly activity targets.\n\n - Keep accurate records of leads and progress in Salesforce.\n\n - Collaborate with teammates to share tactics and celebrate success.\n\n\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - Excellent communication and interpersonal skills.\n\n - Drive to start a career in SaaS sales.\n\n - Coachability and a positive, growth-oriented attitude.\n\n - Familiarity with CRM tools preferred, but not required.\n\n\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - You’re hungry, creative, and caring — you live Weave’s core values.\n\n - You bring energy and resilience to every day.\n\n - You’re goal-oriented and thrive in a fast-paced, team-based environment.\n\n - You’re excited to learn, grow, and make an impact.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"8170350e-1a7c-47ec-87d9-1121e037a4b2","title":"Fraud Analyst","department":"Payments Program Management","team":"Payments Risk","employmentType":"FullTime","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-07-22T22:12:41.028+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/8170350e-1a7c-47ec-87d9-1121e037a4b2","applyUrl":"https://jobs.ashbyhq.com/weave/8170350e-1a7c-47ec-87d9-1121e037a4b2/application","descriptionHtml":"Our Payments Risk Management Team is seeking a highly motivated and detail-oriented Fraud Analyst to be the cornerstone of our fraud management program. In this role, you will play a critical part in safeguarding our business from financial losses due to fraudulent activity. You will implement and execute strategies to identify, investigate, and prevent high-value transaction fraud, suspicious merchant behavior, and other financial threats.
This position will be hybrid based out of our Lehi, UT HQ
Reports to: Payments Risk Manager
High-Value Transaction Scrutiny: Analyze high-value transactions for potential fraud, employing keen analytical skills to identify red flags and escalate suspicious activity for further investigation.
Fraudulent Transaction Investigation: Conduct comprehensive investigations into fraudulent and high-risk transactions, utilizing your analytical expertise to uncover patterns and identify the root cause. Collaborate effectively with internal teams and merchants to resolve these cases decisively.
Suspicious Merchant Activity Detection: Proactively monitor merchant accounts for anomalous, suspicious, and prohibited behavior. This includes identifying changes in transaction patterns (bank account alterations, payment volume fluctuations, high dispute rates, sudden average transaction amount shifts) and taking appropriate action.
Merchant Risk Assessment in Collaboration with Risk Management: Partner with the Risk Management team to develop and implement a risk assessment framework to evaluate merchant activity and pinpoint potential fraud risks. This may involve constructing scoring models or integrating automated monitoring tools.
Fraud Management Program Development in Partnership with Risk Management: As our inaugural dedicated Fraud Analyst, you will be a key figure in building and optimizing our fraud management tools and processes, working collaboratively with the Risk Management team. You will take the initiative to research new technologies and strategies to enhance our fraud detection capabilities.
3-5 years of experience in financial investigations, payment fraud analysis, or a closely related field is required.
Strong analytical skills with the ability to identify patterns, trends, and anomalies in financial data are essential.
Demonstrated problem-solving expertise, with a talent for investigating complex financial issues, drawing logical conclusions, and formulating effective solutions.
Meticulous attention to detail to ensure accurate analysis and identification of suspicious activity.
Excellent written and verbal communication skills to present complex financial information to both technical and non-technical audiences.
Proficiency with technology, with a willingness to learn new fraud detection and investigation tools, and a desire to adapt to evolving fraud trends.
Strong sense of initiative and proactiveness. You are a self-starter with the ability to identify areas for improvement and propose innovative solutions.
This role is ideal for a highly motivated and results-oriented individual with a passion for safeguarding financial systems.
You have previous experience creating and running data queries.
You have experience with Stripe
Beginner-Intermediate experience in SQL proficiency
You can create and run reports in Snowflake
You can create and run reports in with Sigma
You are a critical thinker who thrives in a fast-paced environment and enjoys a challenge.
Your strong work ethic, collaborative spirit, and dedication to continuous learning will be instrumental in building a robust and effective fraud management program for our company.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Our Payments Risk Management Team is seeking a highly motivated and detail-oriented Fraud Analyst to be the cornerstone of our fraud management program. In this role, you will play a critical part in safeguarding our business from financial losses due to fraudulent activity. You will implement and execute strategies to identify, investigate, and prevent high-value transaction fraud, suspicious merchant behavior, and other financial threats.\n\n - This position will be hybrid based out of our Lehi, UT HQ\n\n - Reports to: Payments Risk Manager\n\n\nWHAT YOU WILL OWN\n\n - High-Value Transaction Scrutiny: Analyze high-value transactions for potential fraud, employing keen analytical skills to identify red flags and escalate suspicious activity for further investigation.\n\n - Fraudulent Transaction Investigation: Conduct comprehensive investigations into fraudulent and high-risk transactions, utilizing your analytical expertise to uncover patterns and identify the root cause. Collaborate effectively with internal teams and merchants to resolve these cases decisively.\n\n - Suspicious Merchant Activity Detection: Proactively monitor merchant accounts for anomalous, suspicious, and prohibited behavior. This includes identifying changes in transaction patterns (bank account alterations, payment volume fluctuations, high dispute rates, sudden average transaction amount shifts) and taking appropriate action.\n\n - Merchant Risk Assessment in Collaboration with Risk Management: Partner with the Risk Management team to develop and implement a risk assessment framework to evaluate merchant activity and pinpoint potential fraud risks. This may involve constructing scoring models or integrating automated monitoring tools.\n\n - Fraud Management Program Development in Partnership with Risk Management: As our inaugural dedicated Fraud Analyst, you will be a key figure in building and optimizing our fraud management tools and processes, working collaboratively with the Risk Management team. You will take the initiative to research new technologies and strategies to enhance our fraud detection capabilities.\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - 3-5 years of experience in financial investigations, payment fraud analysis, or a closely related field is required.\n\n - Strong analytical skills with the ability to identify patterns, trends, and anomalies in financial data are essential.\n\n - Demonstrated problem-solving expertise, with a talent for investigating complex financial issues, drawing logical conclusions, and formulating effective solutions.\n\n - Meticulous attention to detail to ensure accurate analysis and identification of suspicious activity.\n\n - Excellent written and verbal communication skills to present complex financial information to both technical and non-technical audiences.\n\n - Proficiency with technology, with a willingness to learn new fraud detection and investigation tools, and a desire to adapt to evolving fraud trends.\n\n - Strong sense of initiative and proactiveness. You are a self-starter with the ability to identify areas for improvement and propose innovative solutions.\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - This role is ideal for a highly motivated and results-oriented individual with a passion for safeguarding financial systems.\n\n - You have previous experience creating and running data queries.\n\n - You have experience with Stripe\n\n - Beginner-Intermediate experience in SQL proficiency\n\n - You can create and run reports in Snowflake\n\n - You can create and run reports in with Sigma\n\n - You are a critical thinker who thrives in a fast-paced environment and enjoys a challenge.\n\n - Your strong work ethic, collaborative spirit, and dedication to continuous learning will be instrumental in building a robust and effective fraud management program for our company.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"a3e29e60-a0fe-4641-9d77-cfafb150f3f0","title":"Senior Backend Software Engineer","department":"Technology","team":"Technology","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-09-17T14:55:16.430+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/weave/a3e29e60-a0fe-4641-9d77-cfafb150f3f0","applyUrl":"https://jobs.ashbyhq.com/weave/a3e29e60-a0fe-4641-9d77-cfafb150f3f0/application","descriptionHtml":"At Weave (NYSE: WEAV), we’re on a mission to elevate the patient experience by giving healthcare practices the tools they need to run more efficiently and meaningfully connect with their patients. With 30,000+ customers and growing, Weave’s all-in-one platform supports every interaction from scheduling and payments to communication and reviews making it easier for healthcare professionals to focus on what matters most: patient care.
As a Senior Backend Engineer, you'll join a high-trust, high-impact team helping to shape the future of healthcare technology. You’ll work in a deeply collaborative environment, partnering with teammates across the U.S. and India to design and deliver resilient, scalable backend systems that power critical features in our platform. This isn’t just about building APIs, you’ll influence architecture, drive outcomes, and improve how 30K+ healthcare practices operate day-to-day.
You’ll thrive here if you care deeply about customers, lead with curiosity, and live by our core values: Think creatively. Stay hungry. Do the right thing. Care more. The customer is everything.
If you're excited about transforming healthcare with purpose-driven work and smart teammates by your side, we'd love to meet you.
This position is 100% remote while located in India
Reports to: Manager of Engineering
Design, build, and maintain scalable backend services and APIs using Go (Golang) microservices.
Drive technical architecture and contribute to long-term system health by anticipating scaling and maintenance needs.
Collaborate cross-functionally with product, design, and frontend teams to deliver high-impact features.
Participate in system design reviews, propose and implement robust solutions, and contribute to Weave’s overall engineering strategy.
Own the quality, reliability, and observability of your code from development to production.
Help plan and execute projects from inception to delivery, with a strong sense of ownership and outcome-orientation.
Mentor peers and junior engineers by sharing your knowledge and encouraging best practices..
5+ years of backend engineering experience with modern programming languages such as Go, Java, Python, Ruby, or C# (Go preferred or willingness to learn).
Experience designing and building ReSTful APIs and backend services.
Strong understanding of distributed systems and inter-service communication (e.g., protobufs/gRPC, ReST, NSQ).
Experience working with relational databases and SQL.
Willingness to participate in an on-call rotation with your team and take responsibility for production systems.
You’ve deployed and maintained services in cloud environments, especially Google Cloud Platform (GCP).
You’re comfortable with Docker/Kubernetes, observability tooling (metrics, alerts, tracing), and service reliability.
You’ve worked with protobufs/gRPC, or Temporal, and have experience breaking monoliths into microservices.
You’re thoughtful about technical debt and scalability, and you write code with both today and the future in mind.
You value cross-functional collaboration and can explain complex systems to both technical and non-technical stakeholders.
You lead with curiosity, seek to understand before acting, and strive to elevate the team around you.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"At Weave (NYSE: WEAV), we’re on a mission to elevate the patient experience by giving healthcare practices the tools they need to run more efficiently and meaningfully connect with their patients. With 30,000+ customers and growing, Weave’s all-in-one platform supports every interaction from scheduling and payments to communication and reviews making it easier for healthcare professionals to focus on what matters most: patient care.\n\nAs a Senior Backend Engineer, you'll join a high-trust, high-impact team helping to shape the future of healthcare technology. You’ll work in a deeply collaborative environment, partnering with teammates across the U.S. and India to design and deliver resilient, scalable backend systems that power critical features in our platform. This isn’t just about building APIs, you’ll influence architecture, drive outcomes, and improve how 30K+ healthcare practices operate day-to-day.\n\nYou’ll thrive here if you care deeply about customers, lead with curiosity, and live by our core values: Think creatively. Stay hungry. Do the right thing. Care more. The customer is everything.\n\nIf you're excited about transforming healthcare with purpose-driven work and smart teammates by your side, we'd love to meet you.\n\n - This position is 100% remote while located in India\n\n - Reports to: Manager of Engineering\n\n\nWHAT YOU’LL OWN\n\n - Design, build, and maintain scalable backend services and APIs using Go (Golang) microservices.\n\n - Drive technical architecture and contribute to long-term system health by anticipating scaling and maintenance needs.\n\n - Collaborate cross-functionally with product, design, and frontend teams to deliver high-impact features.\n\n - Participate in system design reviews, propose and implement robust solutions, and contribute to Weave’s overall engineering strategy.\n\n - Own the quality, reliability, and observability of your code from development to production.\n\n - Help plan and execute projects from inception to delivery, with a strong sense of ownership and outcome-orientation.\n\n - Mentor peers and junior engineers by sharing your knowledge and encouraging best practices..\n\n\nWHAT YOU’LL NEED TO ACCOMPLISH THE JOB\n\n - 5+ years of backend engineering experience with modern programming languages such as Go, Java, Python, Ruby, or C# (Go preferred or willingness to learn).\n\n - Experience designing and building ReSTful APIs and backend services.\n\n - Strong understanding of distributed systems and inter-service communication (e.g., protobufs/gRPC, ReST, NSQ).\n\n - Experience working with relational databases and SQL.\n\n - Willingness to participate in an on-call rotation with your team and take responsibility for production systems.\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - You’ve deployed and maintained services in cloud environments, especially Google Cloud Platform (GCP).\n\n - You’re comfortable with Docker/Kubernetes, observability tooling (metrics, alerts, tracing), and service reliability.\n\n - You’ve worked with protobufs/gRPC, or Temporal, and have experience breaking monoliths into microservices.\n\n - You’re thoughtful about technical debt and scalability, and you write code with both today and the future in mind.\n\n - You value cross-functional collaboration and can explain complex systems to both technical and non-technical stakeholders.\n\n - You lead with curiosity, seek to understand before acting, and strive to elevate the team around you.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"2518c1b8-3ffc-40e5-a968-c013e760c3f5","title":"Senior ML - GenAI Engineer, Voice & Speech","department":"Technology","team":"Technology","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-03-10T17:21:45.686+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/weave/2518c1b8-3ffc-40e5-a968-c013e760c3f5","applyUrl":"https://jobs.ashbyhq.com/weave/2518c1b8-3ffc-40e5-a968-c013e760c3f5/application","descriptionHtml":"Weave is looking for engineers hungry for fun challenges who can join our self-empowered teams and contribute in both technical and non-technical ways.
You will be joining a team of talented developers that share a common interest in distributed backend systems, data, scalability, and continued development. You will get a chance to apply these, and other skills, to new and ongoing projects to make machine learning more approachable, data more available, and easier to discover and use by helping design how teams build out AI powered features at Weave.
Our teams are cross-functional agile teams composed of a product owner, backend and frontend devs and devops. Teams are highly autonomous with the ownership and ability to act in Weave’s best interest.
Above all, your work will impact the way our customers experience Weave while working closely with a highly skilled team to accomplish varying goals and cultivate our phenomenal culture.
The Machine Learning Team's mission is to enable product innovation by making it painless for developers to build ai powered applications that require access to large sets of data. Machine learning is challenging but we are striving to democratize access to the tools and technology that powers it so teams can build cutting edge features safely and responsibly without a PhD in Data Science. As a Machine Learning Engineer on the team you’ll be building models for new products with emerging technologies, at scale. We handle data for hundreds of millions of people daily.
This is a fully remote opportunity in India with expectancy to overlap the India and US business hours
Reports to: Manager, Machine Learning
What You Will Own
Design and Develop machine learning infrastructure, tooling, and models to help teams deliver world class experiences.
Help product and development teams understand the data lifecycle and the inherent experimental nature of machine learning.
Build internal products and platforms to enable teams to incorporate AI into their features and customer facing products.
Consult with teams to help them understand common patterns, anti-patterns, and tradeoffs of machine learning. Guide them through creating excellent customer experiences end to end.
Build scalable, resilient services to support data integration, event processing, and platform extensions.
Contribute to the continued evolution of product functionality that services large amounts of data and traffic.
Write code that is high-quality, performant, sustainable, and testable while holding yourself accountable for the quality of the code you produce.
Coach and collaborate inside and outside the team. You enjoy working closely with others - helping them grow by sharing expertise and encouraging best practices.
Work in a cloud environment, considering the implementation of functionality through several distributed components and services.
Work with our stakeholders to translate product goals into actionable engineering plans.
What You'll Need to Accomplish the Job
High integrity, team-focused approach, and collaboration skills to build tight-knit. relationships across Weave with various roles and stakeholders.
Responsive person with a strong bias for action.
5+ years of experience in Machine Learning or AI, preferably with a focus on natural language.
Experience moving and storing TBs of data or 100M’s to 10B’s of records.
Experience building and deploying ML driven B2B multi-tenant applications in production environments at scale for external products and customers.
Experience with common ML technologies such as Python, Jupyter, Workflow Engines (Dagster, MLFlow, KubeFlow, etc), DVC, Triton Server, LLMs, Postgres, and others.
Experience with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine Tuning, LLM evaluations, multi-modal models, and others.
Experience with data labelling or annotation for audio or text use cases.
Understanding of distributed systems and building scalable, redundant, and observable services.
Expertise in designing systems for distributed data sets and services.
Experience building solutions to run on one or more of the public clouds (e.g., AWS, GCP, etc.).
Experience providing stable well designed libraries and SDKs for internal use.
Self driven and a thirst for learning in a quickly changing industry.
Demonstrated track record of delivering complex projects on time and have experience working in enterprise-grade production environments.
Demonstrated capacity for leadership or mentorship.
Strategic thinker with a strong technical aptitude and a passion for execution.
What Will Make Us Love You
A background with data analysis, visualization, and presentation.
3+ years of experience in engineering and systems with strong proficiency in coding and system design.
Experience with low latency natural language models and pipelines at scale.
Experience with real-time audio models and voice use cases such as transcription, ASR pipelines with interruption detection, audio alignment, and speech synthesis.
Experience with emerging technologies such as Model Context Protocol (MCP).
Proficient understanding of containers, orchestrators, and usage patterns at scale. Experience with Kubernetes or GKE and the Operator Pattern (GCP), specifically, a plus.
Experience with highly sensitive data such as PHI (HIPAA) and PII data.
Experience with automation and container based workflow engines.
Experience with GitOps, IaC, and configuration driven systems.
A preference for open source solutions.
A track record of clean abstractions and simple to use APIs.
A desire to advance the state of the art with new and innovative technologies.
Enjoys working in a greenfield environment using rapid prototyping.
Enjoys working with open-ended, evolving problems, and domains.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Weave is looking for engineers hungry for fun challenges who can join our self-empowered teams and contribute in both technical and non-technical ways.\n\nYou will be joining a team of talented developers that share a common interest in distributed backend systems, data, scalability, and continued development. You will get a chance to apply these, and other skills, to new and ongoing projects to make machine learning more approachable, data more available, and easier to discover and use by helping design how teams build out AI powered features at Weave.\n\nOur teams are cross-functional agile teams composed of a product owner, backend and frontend devs and devops. Teams are highly autonomous with the ownership and ability to act in Weave’s best interest.\n\nAbove all, your work will impact the way our customers experience Weave while working closely with a highly skilled team to accomplish varying goals and cultivate our phenomenal culture.\n\n\n\n\nThe Machine Learning Team's mission is to enable product innovation by making it painless for developers to build ai powered applications that require access to large sets of data. Machine learning is challenging but we are striving to democratize access to the tools and technology that powers it so teams can build cutting edge features safely and responsibly without a PhD in Data Science. As a Machine Learning Engineer on the team you’ll be building models for new products with emerging technologies, at scale. We handle data for hundreds of millions of people daily.\n\n - This is a fully remote opportunity in India with expectancy to overlap the India and US business hours\n\n - Reports to: Manager, Machine Learning\n \n\nWhat You Will Own\n\n - Design and Develop machine learning infrastructure, tooling, and models to help teams deliver world class experiences.\n\n - Help product and development teams understand the data lifecycle and the inherent experimental nature of machine learning.\n\n - Build internal products and platforms to enable teams to incorporate AI into their features and customer facing products.\n\n - Consult with teams to help them understand common patterns, anti-patterns, and tradeoffs of machine learning. Guide them through creating excellent customer experiences end to end.\n\n - Build scalable, resilient services to support data integration, event processing, and platform extensions.\n\n - Contribute to the continued evolution of product functionality that services large amounts of data and traffic.\n\n - Write code that is high-quality, performant, sustainable, and testable while holding yourself accountable for the quality of the code you produce.\n\n - Coach and collaborate inside and outside the team. You enjoy working closely with others - helping them grow by sharing expertise and encouraging best practices.\n\n - Work in a cloud environment, considering the implementation of functionality through several distributed components and services.\n\n - Work with our stakeholders to translate product goals into actionable engineering plans.\n\n\n\nWhat You'll Need to Accomplish the Job\n\n - High integrity, team-focused approach, and collaboration skills to build tight-knit. relationships across Weave with various roles and stakeholders.\n\n - Responsive person with a strong bias for action.\n\n - 5+ years of experience in Machine Learning or AI, preferably with a focus on natural language.\n\n - Experience moving and storing TBs of data or 100M’s to 10B’s of records.\n\n - Experience building and deploying ML driven B2B multi-tenant applications in production environments at scale for external products and customers.\n\n - Experience with common ML technologies such as Python, Jupyter, Workflow Engines (Dagster, MLFlow, KubeFlow, etc), DVC, Triton Server, LLMs, Postgres, and others.\n\n - Experience with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine Tuning, LLM evaluations, multi-modal models, and others.\n\n - Experience with data labelling or annotation for audio or text use cases.\n\n - Understanding of distributed systems and building scalable, redundant, and observable services.\n\n - Expertise in designing systems for distributed data sets and services.\n\n - Experience building solutions to run on one or more of the public clouds (e.g., AWS, GCP, etc.).\n\n - Experience providing stable well designed libraries and SDKs for internal use.\n\n - Self driven and a thirst for learning in a quickly changing industry.\n\n - Demonstrated track record of delivering complex projects on time and have experience working in enterprise-grade production environments.\n\n - Demonstrated capacity for leadership or mentorship.\n\n - Strategic thinker with a strong technical aptitude and a passion for execution.\n \n \n\nWhat Will Make Us Love You\n\n - A background with data analysis, visualization, and presentation.\n\n - 3+ years of experience in engineering and systems with strong proficiency in coding and system design.\n\n - Experience with low latency natural language models and pipelines at scale.\n\n - Experience with real-time audio models and voice use cases such as transcription, ASR pipelines with interruption detection, audio alignment, and speech synthesis.\n\n - Experience with emerging technologies such as Model Context Protocol (MCP).\n\n - Proficient understanding of containers, orchestrators, and usage patterns at scale. Experience with Kubernetes or GKE and the Operator Pattern (GCP), specifically, a plus.\n\n - Experience with highly sensitive data such as PHI (HIPAA) and PII data.\n\n - Experience with automation and container based workflow engines.\n\n - Experience with GitOps, IaC, and configuration driven systems.\n\n - A preference for open source solutions.\n\n - A track record of clean abstractions and simple to use APIs.\n\n - A desire to advance the state of the art with new and innovative technologies.\n\n - Enjoys working in a greenfield environment using rapid prototyping.\n\n - Enjoys working with open-ended, evolving problems, and domains.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"fb1623b7-e355-46b7-8247-84ab76cff7d2","title":"Staff ML - GenAI Engineer, Voice & Speech","department":"Technology","team":"Technology","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-08-06T02:28:05.430+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/weave/fb1623b7-e355-46b7-8247-84ab76cff7d2","applyUrl":"https://jobs.ashbyhq.com/weave/fb1623b7-e355-46b7-8247-84ab76cff7d2/application","descriptionHtml":"Weave is looking for a Staff Engineer to join the Machine Learning Team specialised in voice and audio modalities, where you will be at the forefront of enabling product innovation and building AI-powered applications. In this role, you will help design how teams across Weave build out AI-powered features, serving as a technical leader who bridges the gap between sophisticated machine learning and practical, customer-facing products.
You will be joining a team of talented developers that share a common interest in distributed backend systems, data, scalability, and continued development. You will get a chance to apply these and other skills, to new and ongoing projects to make machine learning more approachable, data more available, and easier to discover and use by helping design how teams build out AI-powered features at Weave.
Our teams are cross-functional agile teams composed of a product owner, backend and frontend devs and DevOps. Teams are highly autonomous with the ownership and ability to act in Weave’s best interest.
Above all, your work will impact the way our customers experience Weave while working closely with a highly skilled team to accomplish varying goals and cultivate our phenomenal culture.
The Machine Learning Team's mission is to enable product innovation by making it painless for developers to build AI-powered applications that require access to large sets of data. Machine learning is challenging, but we are striving to democratize access to the tools and technology that powers it so teams can buildcutting-edgee features safely and responsibly without a PhD in Data Science. As a Machine Learning Engineer on the team, you’ll be building models for new products with emerging technologies, at scale. We handle data for hundreds of millions of people daily.
This is a fully remote opportunity in India with the expectation to overlap with India and US business hours.s
Reports to: Manager, Machine Learning
What You Will Own
Design and develop machine learning infrastructure, tooling, and models to help teams deliver world-class experiences.
Help product and development teams understand the data lifecycle and the inherent experimental nature of machine learning.
Build internal products and platforms to enable teams to incorporate AI into their features and customer-facing products.
Consult with teams to help them understand common patterns, anti-patterns, and tradeoffs of machine learning. Guide them through creating excellent customer experiences end to end.
Build scalable, resilient services to support data integration, event processing, and platform extensions.
Contribute to the continued evolution of product functionality that services large amounts of data and traffic.
Write code that is high-quality, performant, sustainable, and testable while holding yourself accountable for the quality of the code you produce.
Coach and collaborate inside and outside the team. You enjoy working closely with others - helping them grow by sharing expertise and encouraging best practices.
Work in a cloud environment, considering the implementation of functionality through several distributed components and services.
Work with our stakeholders to translate product goals into actionable engineering plans.
What You'll Need to Accomplish the Job
High integrity, team-focused approach, and collaboration skills to build tight-knit relationships across Weave with various roles and stakeholders.
Responsive person with a strong bias for action.
15+ years of experience in Machine Learning or AI, with a focus on or expertise in audio and voice GenAI solutions at scale
Deep expertise with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine-tuning, and specifically high-scale audio/voice models and LLM evaluations
Experience moving and storing TBs of data or100 Ms to 110 Brecords.
Experience building and deploying ML-driven B2B multi-tenant applications in production environments at scale for external products and customers.
Experience with common ML technologies such as Python, Jupyter, Workflow Engines (Dagster, MLFlow, KubeFlow, etc), DVC, Triton Server, LLMs, Postgres, and others.
Experience with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine Tuning, LLM evaluations, multi-modal models, and others.
Experience with data labelling or annotation for audio or text use cases.
Understanding of distributed systems and building scalable, redundant, and observable services.
Expertise in designing systems for distributed data sets and services.
Experience building solutions to run on one or more of the public clouds (e.g., AWS, GCP, etc.).
Experience providing stable, well-designed libraries and SDKs for internal use.
Self-driven and a thirst for learning in a quickly changing industry.
Demonstrated track record of delivering complex projects on time and experience working in enterprise-grade production environments.
Demonstrated capacity for leadership or mentorship.
Strategic thinker with a strong technical aptitude and a passion for execution.
What Will Make Us Love You
A background with data analysis, visualisation, and presentation.
14+ years of experience in engineering and systems with strong proficiency in coding and system design.
Experience with low-latency natural language models and pipelines at scale.
Experience with real-time audio models and voice use cases such as transcription, ASR pipelines with interruption detection, audio alignment, and speech synthesis.
Experience with emerging technologies such as Model Context Protocol (MCP).
Proficient understanding of containers, orchestrators, and usage patterns at scale. Experience with Kubernetes or GKE and the Operator Pattern (GCP), specifically, a plus.
Experience with highly sensitive data such as PHI (HIPAA) and PII data.
Experience with automation and container-based workflow engines.
Experience with GitOps, IaC, and configuration-driven systems.
A preference for open source solutions.
A track record of clean abstractions and simple-to-use APIs.
A desire to advance the state of the art with new and innovative technologies.
Enjoys working in a greenfield environment using rapid prototyping.
Enjoys working with open-ended, evolving problems and domains.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Weave is looking for a Staff Engineer to join the Machine Learning Team specialised in voice and audio modalities, where you will be at the forefront of enabling product innovation and building AI-powered applications. In this role, you will help design how teams across Weave build out AI-powered features, serving as a technical leader who bridges the gap between sophisticated machine learning and practical, customer-facing products.\n\nYou will be joining a team of talented developers that share a common interest in distributed backend systems, data, scalability, and continued development. You will get a chance to apply these and other skills, to new and ongoing projects to make machine learning more approachable, data more available, and easier to discover and use by helping design how teams build out AI-powered features at Weave.\n\nOur teams are cross-functional agile teams composed of a product owner, backend and frontend devs and DevOps. Teams are highly autonomous with the ownership and ability to act in Weave’s best interest.\n\nAbove all, your work will impact the way our customers experience Weave while working closely with a highly skilled team to accomplish varying goals and cultivate our phenomenal culture.\n\n \n\nThe Machine Learning Team's mission is to enable product innovation by making it painless for developers to build AI-powered applications that require access to large sets of data. Machine learning is challenging, but we are striving to democratize access to the tools and technology that powers it so teams can buildcutting-edgee features safely and responsibly without a PhD in Data Science. As a Machine Learning Engineer on the team, you’ll be building models for new products with emerging technologies, at scale. We handle data for hundreds of millions of people daily.\n\n - This is a fully remote opportunity in India with the expectation to overlap with India and US business hours.s\n\n - Reports to: Manager, Machine Learning\n\nWhat You Will Own\n\n - Design and develop machine learning infrastructure, tooling, and models to help teams deliver world-class experiences.\n\n - Help product and development teams understand the data lifecycle and the inherent experimental nature of machine learning.\n\n - Build internal products and platforms to enable teams to incorporate AI into their features and customer-facing products.\n\n - Consult with teams to help them understand common patterns, anti-patterns, and tradeoffs of machine learning. Guide them through creating excellent customer experiences end to end.\n\n - Build scalable, resilient services to support data integration, event processing, and platform extensions.\n\n - Contribute to the continued evolution of product functionality that services large amounts of data and traffic.\n\n - Write code that is high-quality, performant, sustainable, and testable while holding yourself accountable for the quality of the code you produce.\n\n - Coach and collaborate inside and outside the team. You enjoy working closely with others - helping them grow by sharing expertise and encouraging best practices.\n\n - Work in a cloud environment, considering the implementation of functionality through several distributed components and services.\n\n - Work with our stakeholders to translate product goals into actionable engineering plans.\n\n \n\nWhat You'll Need to Accomplish the Job\n\n - High integrity, team-focused approach, and collaboration skills to build tight-knit relationships across Weave with various roles and stakeholders.\n\n - Responsive person with a strong bias for action.\n\n - 15+ years of experience in Machine Learning or AI, with a focus on or expertise in audio and voice GenAI solutions at scale\n\n - Deep expertise with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine-tuning, and specifically high-scale audio/voice models and LLM evaluations\n\n - Experience moving and storing TBs of data or100 Ms to 110 Brecords.\n\n - Experience building and deploying ML-driven B2B multi-tenant applications in production environments at scale for external products and customers.\n\n - Experience with common ML technologies such as Python, Jupyter, Workflow Engines (Dagster, MLFlow, KubeFlow, etc), DVC, Triton Server, LLMs, Postgres, and others.\n\n - Experience with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine Tuning, LLM evaluations, multi-modal models, and others.\n\n - Experience with data labelling or annotation for audio or text use cases.\n\n - Understanding of distributed systems and building scalable, redundant, and observable services.\n\n - Expertise in designing systems for distributed data sets and services.\n\n - Experience building solutions to run on one or more of the public clouds (e.g., AWS, GCP, etc.).\n\n - Experience providing stable, well-designed libraries and SDKs for internal use.\n\n - Self-driven and a thirst for learning in a quickly changing industry.\n\n - Demonstrated track record of delivering complex projects on time and experience working in enterprise-grade production environments.\n\n - Demonstrated capacity for leadership or mentorship.\n\n - Strategic thinker with a strong technical aptitude and a passion for execution.\n \n \n\nWhat Will Make Us Love You\n\n - A background with data analysis, visualisation, and presentation.\n\n - 14+ years of experience in engineering and systems with strong proficiency in coding and system design.\n\n - Experience with low-latency natural language models and pipelines at scale.\n\n - Experience with real-time audio models and voice use cases such as transcription, ASR pipelines with interruption detection, audio alignment, and speech synthesis.\n\n - Experience with emerging technologies such as Model Context Protocol (MCP).\n\n - Proficient understanding of containers, orchestrators, and usage patterns at scale. Experience with Kubernetes or GKE and the Operator Pattern (GCP), specifically, a plus.\n\n - Experience with highly sensitive data such as PHI (HIPAA) and PII data.\n\n - Experience with automation and container-based workflow engines.\n\n - Experience with GitOps, IaC, and configuration-driven systems.\n\n - A preference for open source solutions.\n\n - A track record of clean abstractions and simple-to-use APIs.\n\n - A desire to advance the state of the art with new and innovative technologies.\n\n - Enjoys working in a greenfield environment using rapid prototyping.\n\n - Enjoys working with open-ended, evolving problems and domains.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"095329fd-cbb3-4791-a989-5a9905a848e1","title":"Chief Marketing Officer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-04-02T21:52:42.894+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/095329fd-cbb3-4791-a989-5a9905a848e1","applyUrl":"https://jobs.ashbyhq.com/weave/095329fd-cbb3-4791-a989-5a9905a848e1/application","descriptionHtml":"The Chief Marketing Officer (CMO) will lead Weave’s next phase of growth by evolving our marketing engine into a scalable, efficient, and vertically differentiated growth platform. As a key member of the executive team, this leader will partner closely with the CRO in shared accountability for pipeline and revenue outcomes, strengthening our inbound foundation while expanding product-led and partner-driven growth. The CMO will strengthen Weave’s brand across SMB and large-group healthcare practices, including DSOs, VSOs, MSOs, and adjacent healthcare verticals, while elevating marketing’s strategic impact with the executive team and Board. This leader will play a critical role in positioning Weave as an AI leader in healthcare communications and practice growth, translating product innovation into clear market differentiation and category leadership. The role requires a modern marketing executive who can scale proven strengths, modernize areas of opportunity, and leverage AI, data, and automation to build a more intelligent, disciplined marketing engine for sustained long-term growth. This leader must also be adept at responding to disruption and transformation across the marketing landscape, including the shift from traditional SEO to GEO, and ensure Weave stays ahead of how customers discover, evaluate, and engage with our brand.
This position will be: In office - Utah Based
Reports to: Chief Executive Officer
Define and execute a multi-year marketing strategy aligned to company growth, efficiency, and market expansion goals.
Partner with the CRO in shared accountability for pipeline creation and revenue performance, aligning inbound, outbound, lifecycle, and emerging product-led motions.
Evolve Weave’s inbound-led growth engine to improve efficiency, reduce cost structure, and increase predictable pipeline contribution.
Strengthen Weave’s brand positioning across SMB and large-group healthcare verticals (medical, dental, optometry, veterinary), ensuring differentiated and compelling market presence.
Lead product marketing strategy, including vertical go-to-market execution, competitive positioning, messaging clarity, and launch excellence.
Expand lifecycle and customer marketing programs to drive adoption, expansion, and long-term retention.
Lead the development of a compelling and evolving IR and PR narrative that strengthens investor confidence, shapes market perception, and positions Weave as the AI leader in healthcare communications.
Support marketing strategy related to potential M&A activity, including brand integration, messaging alignment, and go-to-market coordination.
Drive performance across digital, content, creative, events, communications, and partner marketing channels with clear ROI accountability.
Develop and mentor a ~50 person marketing organization, strengthening leadership bench and operational discipline.
Establish clear KPIs that tie marketing investment to pipeline velocity, conversion rates, customer acquisition cost, and overall revenue contribution.
Represent Marketing in executive and Board discussions, translating strategy and performance into clear business outcomes.
15+ years of progressive marketing leadership experience, including senior executive experience within a B2B SaaS organization.
Proven success scaling a multi-channel marketing engine in an inbound-led environment with meaningful outbound partnership.
Demonstrated ability to improve marketing efficiency and optimize cost structure while sustaining growth.
Experience serving SMB markets, driving successful up-market expansion, and leading verticalized go-to-market strategies.
Strong partnership track record with Sales leadership, including shared accountability for pipeline and revenue commitments.
Deep expertise in demand generation, product marketing, brand strategy, and growth analytics.
Experience presenting to and engaging with Boards of Directors.
Experience supporting or leading marketing efforts related to M&A integration is strongly preferred.
Track record of building and developing high-performing marketing leadership teams.
Strong financial acumen and excellence in managing significant marketing budgets with ROI discipline.
Fire in the belly
You think like a business leader first, aligning marketing strategy directly to revenue, profitability, and long-term enterprise value.
You scale growth with financial discipline and measurable return on investment.
You are comfortable committing to pipeline and revenue outcomes alongside Sales — and owning the results together.
You know how to strengthen what’s working while confidently evolving what needs to change.
You can verticalize go-to-market strategy without diluting brand clarity.
You build operating rigor into the marketing engine — clear metrics, accountability, and repeatability.
You are credible in the Boardroom and compelling with frontline teams.
You develop strong leaders and elevate the performance bar across your organization.
You bring calm, clarity, and decisiveness in moments of scale and complexity.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"The Chief Marketing Officer (CMO) will lead Weave’s next phase of growth by evolving our marketing engine into a scalable, efficient, and vertically differentiated growth platform. As a key member of the executive team, this leader will partner closely with the CRO in shared accountability for pipeline and revenue outcomes, strengthening our inbound foundation while expanding product-led and partner-driven growth. The CMO will strengthen Weave’s brand across SMB and large-group healthcare practices, including DSOs, VSOs, MSOs, and adjacent healthcare verticals, while elevating marketing’s strategic impact with the executive team and Board. This leader will play a critical role in positioning Weave as an AI leader in healthcare communications and practice growth, translating product innovation into clear market differentiation and category leadership. The role requires a modern marketing executive who can scale proven strengths, modernize areas of opportunity, and leverage AI, data, and automation to build a more intelligent, disciplined marketing engine for sustained long-term growth. This leader must also be adept at responding to disruption and transformation across the marketing landscape, including the shift from traditional SEO to GEO, and ensure Weave stays ahead of how customers discover, evaluate, and engage with our brand.\n\n\n\nThis position will be: In office - Utah Based\n\nReports to: Chief Executive Officer\n\n\n\n\nWHAT YOU WILL OWN\n\n - Define and execute a multi-year marketing strategy aligned to company growth, efficiency, and market expansion goals.\n\n - Partner with the CRO in shared accountability for pipeline creation and revenue performance, aligning inbound, outbound, lifecycle, and emerging product-led motions.\n\n - Evolve Weave’s inbound-led growth engine to improve efficiency, reduce cost structure, and increase predictable pipeline contribution.\n\n - Strengthen Weave’s brand positioning across SMB and large-group healthcare verticals (medical, dental, optometry, veterinary), ensuring differentiated and compelling market presence.\n\n - Lead product marketing strategy, including vertical go-to-market execution, competitive positioning, messaging clarity, and launch excellence.\n\n - Expand lifecycle and customer marketing programs to drive adoption, expansion, and long-term retention.\n\n - Lead the development of a compelling and evolving IR and PR narrative that strengthens investor confidence, shapes market perception, and positions Weave as the AI leader in healthcare communications.\n\n - Support marketing strategy related to potential M&A activity, including brand integration, messaging alignment, and go-to-market coordination.\n\n - Drive performance across digital, content, creative, events, communications, and partner marketing channels with clear ROI accountability.\n\n - Develop and mentor a ~50 person marketing organization, strengthening leadership bench and operational discipline.\n\n - Establish clear KPIs that tie marketing investment to pipeline velocity, conversion rates, customer acquisition cost, and overall revenue contribution.\n\n - Represent Marketing in executive and Board discussions, translating strategy and performance into clear business outcomes.\n\n\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - 15+ years of progressive marketing leadership experience, including senior executive experience within a B2B SaaS organization.\n\n - Proven success scaling a multi-channel marketing engine in an inbound-led environment with meaningful outbound partnership.\n\n - Demonstrated ability to improve marketing efficiency and optimize cost structure while sustaining growth.\n\n - Experience serving SMB markets, driving successful up-market expansion, and leading verticalized go-to-market strategies.\n\n - Strong partnership track record with Sales leadership, including shared accountability for pipeline and revenue commitments.\n\n - Deep expertise in demand generation, product marketing, brand strategy, and growth analytics.\n\n - Experience presenting to and engaging with Boards of Directors.\n\n - Experience supporting or leading marketing efforts related to M&A integration is strongly preferred.\n\n - Track record of building and developing high-performing marketing leadership teams.\n\n - Strong financial acumen and excellence in managing significant marketing budgets with ROI discipline.\n\n\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - Fire in the belly\n\n - You think like a business leader first, aligning marketing strategy directly to revenue, profitability, and long-term enterprise value.\n\n - You scale growth with financial discipline and measurable return on investment.\n\n - You are comfortable committing to pipeline and revenue outcomes alongside Sales — and owning the results together.\n\n - You know how to strengthen what’s working while confidently evolving what needs to change.\n\n - You can verticalize go-to-market strategy without diluting brand clarity.\n\n - You build operating rigor into the marketing engine — clear metrics, accountability, and repeatability.\n\n - You are credible in the Boardroom and compelling with frontline teams.\n\n - You develop strong leaders and elevate the performance bar across your organization.\n\n - You bring calm, clarity, and decisiveness in moments of scale and complexity.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"e65e2365-1f1b-4c0b-8d27-cb7e0650a2ba","title":"Principal ML - GenAI Engineer - Speech / Voice AI","department":"Technology","team":"Technology","employmentType":"FullTime","location":"US Remote","secondaryLocations":[],"publishedAt":"2026-08-07T09:03:09.308+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/weave/e65e2365-1f1b-4c0b-8d27-cb7e0650a2ba","applyUrl":"https://jobs.ashbyhq.com/weave/e65e2365-1f1b-4c0b-8d27-cb7e0650a2ba/application","descriptionHtml":"Weave is looking for a Principal Engineer to join the Machine Learning Team specialised in voice and audio modalities, where you will be at the forefront of enabling product innovation and building AI-powered applications. In this role, you will help design how teams across Weave build out AI-powered features, serving as a technical leader who bridges the gap between sophisticated machine learning and practical, customer-facing products.
As a technical cornerstone, you will design the platforms that allow our engineering organisation to incorporate AI into their features seamlessly. Your success is measured by the scalability of our ML infrastructure and the ability of our product teams to deliver world-class, AI-driven experiences to 30,000+ healthcare practices.
This is a strategic leadership position requiring deep expertise in MLOps and GenAI. You will consult with teams on common ML patterns and tradeoffs, ensuring that our technical strategy for data and intelligence positions Weave as a leader in the healthcare communication space.
The Data Fellowship encompasses multiple engineering teams responsible for Weave's core data and AI/ML capabilities. We own or support products such as Call Intelligence and AI Receptionist,t as well as the ML Platform used by all other engineering teams at Weave. You will work across these teams as a technical leader, partnering with Engineering Managers, Staff Engineers, and cross-functional stakeholders to drive architectural coherence and strategic technical initiatives.
• This position is remote (US-based).
• Reports to: Sr Director of Engineering
Design and develop ML infrastructure, tooling, and models to help teams deliver world-class experiences
Build internal and external products and platforms to enable teams to incorporate AI into their features and customer-facing products.
Translate product goals into actionable engineering plans and build scalable, resilient services for data integration and event processing.g
Help product and development teams understand the data lifecycle and consult with teams on common ML patterns/tradeof.fs.
Coach and collaborate inside and outside the team to elevate technical standards
Write high-quality, performant, sustainable, and testable code while working in a cloud environment.
Monitor the industry landscape, anticipate where technological advances are heading, and ensure Weave stays ahead of the curve.e
Cut through noise and hype to identify genuine strategic value; advocate for and lead key initiatives that prepare Weave for emerging challenges
Shape company-wide standards for engineering excellence, observability, and reliability in distributed systems.
Actively mentor Staff and Senior Engineers across the fellowship, developing the next generation of technical leaders
Elevate architectural thinking across teams through design reviews, documentation standards, and hands-on guidance
Build organisational capability that persists beyond your individual contributions
12+ years of software engineering experience with progressive technical leadership scope
Demonstrable experience building and deploying ML-driven B2B multi-tenant applications in production environments at scale for external products and customers
Deep expertise in distributed systems architecture, including building and operating services that handle hundreds of millions of transactions and terabytes of data
15+ years of experience in Machine Learning or AI, with a focus on or expertise in audio and voice GenAI solutions at scale
Deep expertise with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine Tuning, and specifically high-scale audio/voice models and LLM evaluations
Strong background in scalable data stores—both relational (PostgreSQL at scale, Vitess, Spanner) and NoSQL (Bigtable, Redis, etc.)
Operational experience with cloud-native infrastructure on GCP or AWS, including Kubernetes, infrastructure-as-code, and highly available system design
Track record of leading cross-team technical initiatives that delivered measurable business outcomes
Demonstrated ability to influence without direct authority, build consensus across organisational boundaries, and translate technical tradeoffs into business terms
Expertise with customer-facing GenAI at scale, in production
Expertise building low-latency, high-accuracy AI Agents
Audio or Voice GenAI in Production at scale: Mandatory deep experience delivering meaningful voice/audio solutions to external products (confirming \"been there, done that\" experience, not aspirational)
Background in compliance-heavy environments (healthcare, fintech) with experience navigating regulatory requirements in technical design
History of external technical leadership: open source contributions, conference speaking, or published technical writing
Strong opinions, loosely held—you bring conviction to technical discussions while remaining genuinely open to better ideas
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Weave is looking for a Principal Engineer to join the Machine Learning Team specialised in voice and audio modalities, where you will be at the forefront of enabling product innovation and building AI-powered applications. In this role, you will help design how teams across Weave build out AI-powered features, serving as a technical leader who bridges the gap between sophisticated machine learning and practical, customer-facing products.\n\nAs a technical cornerstone, you will design the platforms that allow our engineering organisation to incorporate AI into their features seamlessly. Your success is measured by the scalability of our ML infrastructure and the ability of our product teams to deliver world-class, AI-driven experiences to 30,000+ healthcare practices.\n\nThis is a strategic leadership position requiring deep expertise in MLOps and GenAI. You will consult with teams on common ML patterns and tradeoffs, ensuring that our technical strategy for data and intelligence positions Weave as a leader in the healthcare communication space.\n\n\n\n\nThe Data Fellowship encompasses multiple engineering teams responsible for Weave's core data and AI/ML capabilities. We own or support products such as Call Intelligence and AI Receptionist,t as well as the ML Platform used by all other engineering teams at Weave. You will work across these teams as a technical leader, partnering with Engineering Managers, Staff Engineers, and cross-functional stakeholders to drive architectural coherence and strategic technical initiatives.\n\n• This position is remote (US-based).\n\n• Reports to: Sr Director of Engineering\n\n\n\n\n\nWHAT YOU WILL OWN\n\n\nINFRASTRUCTURE & DELIVERY\n\n - Design and develop ML infrastructure, tooling, and models to help teams deliver world-class experiences\n\n - Build internal and external products and platforms to enable teams to incorporate AI into their features and customer-facing products.\n\n - Translate product goals into actionable engineering plans and build scalable, resilient services for data integration and event processing.g\n\n\nCROSS-TEAM PROBLEM SOLVING\n\n - Help product and development teams understand the data lifecycle and consult with teams on common ML patterns/tradeof.fs.\n\n - Coach and collaborate inside and outside the team to elevate technical standards\n\n - Write high-quality, performant, sustainable, and testable code while working in a cloud environment.\n\n\nSTRATEGIC TECHNICAL LEADERSHIP\n\n - Monitor the industry landscape, anticipate where technological advances are heading, and ensure Weave stays ahead of the curve.e\n\n - Cut through noise and hype to identify genuine strategic value; advocate for and lead key initiatives that prepare Weave for emerging challenges\n\n - Shape company-wide standards for engineering excellence, observability, and reliability in distributed systems.\n\n\nMENTORSHIP & ORGANISATIONAL CAPABILITY\n\n - Actively mentor Staff and Senior Engineers across the fellowship, developing the next generation of technical leaders\n\n - Elevate architectural thinking across teams through design reviews, documentation standards, and hands-on guidance\n\n - Build organisational capability that persists beyond your individual contributions\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - 12+ years of software engineering experience with progressive technical leadership scope\n\n - Demonstrable experience building and deploying ML-driven B2B multi-tenant applications in production environments at scale for external products and customers\n\n - Deep expertise in distributed systems architecture, including building and operating services that handle hundreds of millions of transactions and terabytes of data\n\n - 15+ years of experience in Machine Learning or AI, with a focus on or expertise in audio and voice GenAI solutions at scale\n\n - Deep expertise with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine Tuning, and specifically high-scale audio/voice models and LLM evaluations\n\n - Strong background in scalable data stores—both relational (PostgreSQL at scale, Vitess, Spanner) and NoSQL (Bigtable, Redis, etc.)\n\n - Operational experience with cloud-native infrastructure on GCP or AWS, including Kubernetes, infrastructure-as-code, and highly available system design\n\n - Track record of leading cross-team technical initiatives that delivered measurable business outcomes\n\n - Demonstrated ability to influence without direct authority, build consensus across organisational boundaries, and translate technical tradeoffs into business terms\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - Expertise with customer-facing GenAI at scale, in production\n\n - Expertise building low-latency, high-accuracy AI Agents\n\n - Audio or Voice GenAI in Production at scale: Mandatory deep experience delivering meaningful voice/audio solutions to external products (confirming \"been there, done that\" experience, not aspirational)\n\n - Background in compliance-heavy environments (healthcare, fintech) with experience navigating regulatory requirements in technical design\n\n - History of external technical leadership: open source contributions, conference speaking, or published technical writing\n\n - Strong opinions, loosely held—you bring conviction to technical discussions while remaining genuinely open to better ideas\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"be890e53-b0fc-42a8-b148-6f9e4e6053d4","title":"Principal Engineer","department":"Technology","team":"Technology","employmentType":"FullTime","location":"US Remote","secondaryLocations":[],"publishedAt":"2026-08-25T17:21:55.096+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/weave/be890e53-b0fc-42a8-b148-6f9e4e6053d4","applyUrl":"https://jobs.ashbyhq.com/weave/be890e53-b0fc-42a8-b148-6f9e4e6053d4/application","descriptionHtml":"Weave is seeking a Principal Engineer to serve as the technical cornerstone of our Messaging Fellowship—the domain responsible for how 30,000+ healthcare practices communicate with their patients across SMS, MMS, email, fax, and emerging channels. This is not a role for someone seeking a larger individual contributor scope; it's a role for someone who shapes technical strategy at the company level, influences architectural decisions across multiple teams, and solves the hardest problems that span organizational boundaries.
As a Principal Engineer, you will own the multi-year technical vision for messaging infrastructure that processes hundreds of millions of messages and manages terabytes of data. You'll partner with Engineering Directors, Staff Engineers, and Product leadership to ensure our technical decisions position Weave for long-term competitive advantage. Your success will be measured not by your personal output, but by how the organization's technical capability grows through your influence, mentorship, and strategic leadership.
This role requires someone with impeccable technical judgment, the ability to operate in ambiguity, and the character to lead through influence rather than authority. You'll be a visible leader whose approach to problem-solving becomes the template for how engineering operates at Weave.
The Messaging Fellowship encompasses multiple engineering teams responsible for Weave's core communication capabilities—appointment reminders, review requests, missed-call texts, two-way messaging, and the infrastructure that delivers billions of messages reliably at scale. You will work across these teams as a technical leader, partnering with Engineering Managers, Staff Engineers, and cross-functional stakeholders to drive architectural coherence and strategic technical initiatives.
• This position is hybrid (Lehi, UT) or Remote (US-based).
• Reports to: Director of Engineering
Technical Strategy & Architecture
Own the multi-year technical vision for messaging infrastructure, ensuring architectural decisions position Weave for scale, reliability, and competitive advantage
Drive architectural coherence across multiple teams, identifying and resolving cross-system dependencies and technical debt at the platform level
Lead technical due diligence for major initiatives, including build-vs-buy decisions, vendor evaluations, and platform migrations
Cross-Team Problem Solving
Identify and solve company-level technical problems that span organizational boundaries—the problems that are too complex, too cross-cutting, or too ambiguous for any single team to own
Compile information across systems, teams, and projects to develop comprehensive solutions with extensive validation, rollback, and testing plans
Forecast project costs in time, money, and opportunity cost; account for impacts across the business
Strategic Technical Leadership
Monitor the industry landscape, anticipate where messaging and data infrastructure are heading, and ensure Weave stays ahead of the curve
Cut through noise and hype to identify genuine strategic value; advocate for and lead key initiatives that prepare Weave for emerging challenges
Shape company-wide standards for engineering excellence, observability, and reliability in distributed systems
Mentorship & Organizational Capability
Actively mentor Staff and Senior Engineers across the fellowship, developing the next generation of technical leaders
Elevate architectural thinking across teams through design reviews, documentation standards, and hands-on guidance
Build organizational capability that persists beyond your individual contributions
12+ years of software engineering experience with progressive technical leadership scope
Track record of leading cross-team technical initiatives that delivered measurable business outcomes
Demonstrated ability to influence without authority, build consensus across organizational boundaries, and translate technical tradeoffs into business terms
Deep expertise in distributed systems architecture, including building and operating services that handle hundreds of millions of transactions and terabytes of data
Proven experience with event streaming and messaging infrastructure (Kafka, Google Pub/Sub, or similar) at significant scale
Strong background in scalable data stores—both relational (PostgreSQL at scale, Vitess, Spanner) and NoSQL (Bigtable, Redis, etc.)
Operational experience with cloud-native infrastructure on GCP or AWS, including Kubernetes, infrastructure-as-code, and highly available system design
Solid backend engineering foundation (Go preferred; Python, Java, or C# acceptable)
Experience with messaging delivery systems, carrier/aggregator integrations, or telecommunications infrastructure
Expertise in data platform architecture: streaming pipelines, data lakes, warehouses, or distributed analytics
Background in compliance-heavy environments (healthcare, fintech) with experience navigating regulatory requirements in technical design
Experience shaping AI/ML infrastructure or integrating AI capabilities into production systems
History of external technical leadership: open source contributions, conference speaking, or published technical writing
Strong opinions, loosely held—you bring conviction to technical discussions while remaining genuinely open to better ideas
#LI-REMOTE, #LI-HYBRID
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Weave is seeking a Principal Engineer to serve as the technical cornerstone of our Messaging Fellowship—the domain responsible for how 30,000+ healthcare practices communicate with their patients across SMS, MMS, email, fax, and emerging channels. This is not a role for someone seeking a larger individual contributor scope; it's a role for someone who shapes technical strategy at the company level, influences architectural decisions across multiple teams, and solves the hardest problems that span organizational boundaries.\n\n\n\nAs a Principal Engineer, you will own the multi-year technical vision for messaging infrastructure that processes hundreds of millions of messages and manages terabytes of data. You'll partner with Engineering Directors, Staff Engineers, and Product leadership to ensure our technical decisions position Weave for long-term competitive advantage. Your success will be measured not by your personal output, but by how the organization's technical capability grows through your influence, mentorship, and strategic leadership.\n\n\n\nThis role requires someone with impeccable technical judgment, the ability to operate in ambiguity, and the character to lead through influence rather than authority. You'll be a visible leader whose approach to problem-solving becomes the template for how engineering operates at Weave.\n\n\n\n\n\n\nThe Messaging Fellowship encompasses multiple engineering teams responsible for Weave's core communication capabilities—appointment reminders, review requests, missed-call texts, two-way messaging, and the infrastructure that delivers billions of messages reliably at scale. You will work across these teams as a technical leader, partnering with Engineering Managers, Staff Engineers, and cross-functional stakeholders to drive architectural coherence and strategic technical initiatives.\n\n\n\n• This position is hybrid (Lehi, UT) or Remote (US-based).\n\n• Reports to: Director of Engineering\n\n\n\n\nWHAT YOU WILL OWN\n\nTechnical Strategy & Architecture\n\n - Own the multi-year technical vision for messaging infrastructure, ensuring architectural decisions position Weave for scale, reliability, and competitive advantage\n\n - Drive architectural coherence across multiple teams, identifying and resolving cross-system dependencies and technical debt at the platform level\n\n - Lead technical due diligence for major initiatives, including build-vs-buy decisions, vendor evaluations, and platform migrations\n\n\n\nCross-Team Problem Solving\n\n - Identify and solve company-level technical problems that span organizational boundaries—the problems that are too complex, too cross-cutting, or too ambiguous for any single team to own\n\n - Compile information across systems, teams, and projects to develop comprehensive solutions with extensive validation, rollback, and testing plans\n\n - Forecast project costs in time, money, and opportunity cost; account for impacts across the business\n\n\n\nStrategic Technical Leadership\n\n - Monitor the industry landscape, anticipate where messaging and data infrastructure are heading, and ensure Weave stays ahead of the curve\n\n - Cut through noise and hype to identify genuine strategic value; advocate for and lead key initiatives that prepare Weave for emerging challenges\n\n - Shape company-wide standards for engineering excellence, observability, and reliability in distributed systems\n\n\n\nMentorship & Organizational Capability\n\n - Actively mentor Staff and Senior Engineers across the fellowship, developing the next generation of technical leaders\n\n - Elevate architectural thinking across teams through design reviews, documentation standards, and hands-on guidance\n\n - Build organizational capability that persists beyond your individual contributions\n\n\n\n\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - 12+ years of software engineering experience with progressive technical leadership scope\n\n - Track record of leading cross-team technical initiatives that delivered measurable business outcomes\n\n - Demonstrated ability to influence without authority, build consensus across organizational boundaries, and translate technical tradeoffs into business terms\n\n - Deep expertise in distributed systems architecture, including building and operating services that handle hundreds of millions of transactions and terabytes of data\n\n - Proven experience with event streaming and messaging infrastructure (Kafka, Google Pub/Sub, or similar) at significant scale\n\n - Strong background in scalable data stores—both relational (PostgreSQL at scale, Vitess, Spanner) and NoSQL (Bigtable, Redis, etc.)\n\n - Operational experience with cloud-native infrastructure on GCP or AWS, including Kubernetes, infrastructure-as-code, and highly available system design\n\n - Solid backend engineering foundation (Go preferred; Python, Java, or C# acceptable)\n\n\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - Experience with messaging delivery systems, carrier/aggregator integrations, or telecommunications infrastructure\n\n - Expertise in data platform architecture: streaming pipelines, data lakes, warehouses, or distributed analytics\n\n - Background in compliance-heavy environments (healthcare, fintech) with experience navigating regulatory requirements in technical design\n\n - Experience shaping AI/ML infrastructure or integrating AI capabilities into production systems\n\n - History of external technical leadership: open source contributions, conference speaking, or published technical writing\n\n - Strong opinions, loosely held—you bring conviction to technical discussions while remaining genuinely open to better ideas\n\n\n\n#LI-REMOTE, #LI-HYBRID\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"df4c4089-56e1-4055-849e-3e7b13933cbc","title":"Senior ML - GenAI Engineer, Voice & Speech","department":"Technology","team":"Technology","employmentType":"FullTime","location":"US Remote","secondaryLocations":[],"publishedAt":"2026-04-02T21:52:01.349+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/weave/df4c4089-56e1-4055-849e-3e7b13933cbc","applyUrl":"https://jobs.ashbyhq.com/weave/df4c4089-56e1-4055-849e-3e7b13933cbc/application","descriptionHtml":"Weave is looking for engineers hungry for fun challenges who can join our self-empowered teams and contribute in both technical and non-technical ways.
You will be joining a team of talented developers that share a common interest in distributed backend systems, data, scalability, and continued development. You will get a chance to apply these, and other skills, to new and ongoing projects to make machine learning more approachable, data more available, and easier to discover and use by helping design how teams build out AI powered features at Weave.
Our teams are cross-functional agile teams composed of a product owner, backend and frontend devs and devops. Teams are highly autonomous with the ownership and ability to act in Weave’s best interest.
Above all, your work will impact the way our customers experience Weave while working closely with a highly skilled team to accomplish varying goals and cultivate our phenomenal culture.
PURPOSE
The Machine Learning Team's mission is to enable product innovation by making it painless for developers to build ai powered applications that require access to large sets of data. Machine learning is challenging but we are striving to democratize access to the tools and technology that powers it so teams can build cutting edge features safely and responsibly without a PhD in Data Science. As a Machine Learning Engineer on the team you’ll be building models for new products with emerging technologies, at scale. We handle data for hundreds of millions of people daily.
This position will be available for fully remote in the US with an opportunity to work in an office, if located near the Lehi, UT Headquarters.
Reports to: Engineering Director
What You Will Own
Design and Develop machine learning infrastructure, tooling, and models to help teams deliver world class experiences.
Help product and development teams understand the data lifecycle and the inherent experimental nature of machine learning.
Build internal products and platforms to enable teams to incorporate AI into their features and customer facing products.
Consult with teams to help them understand common patterns, anti-patterns, and tradeoffs of machine learning. Guide them through creating excellent customer experiences end to end.
Build scalable, resilient services to support data integration, event processing, and platform extensions.
Contribute to the continued evolution of product functionality that services large amounts of data and traffic.
Write code that is high-quality, performant, sustainable, and testable while holding yourself accountable for the quality of the code you produce.
Coach and collaborate inside and outside the team. You enjoy working closely with others - helping them grow by sharing expertise and encouraging best practices.
Work in a cloud environment, considering the implementation of functionality through several distributed components and services.
Work with our stakeholders to translate product goals into actionable engineering plans.
What You Will Need to Accomplish the Job
High integrity, team-focused approach, and collaboration skills to build tight-knit relationships across Weave with various roles and stakeholders.
Responsive person with a strong bias for action.
5+ years of experience in any structured back-end language, i.e. Go, Java or Python (Go and Python experience is a plus).
Experience moving and storing TBs of data or 100M’s to 10B’s of records.
Experience building and deploying ML driven B2B multi-tenant applications in production environments.
Experience with common ML technologies such as Python, Jupyter, Workflow Engines (Dagster, MLFlow, KubeFlow, etc), DVC, Triton Server, LLMs, Postgres, and others.
Experience with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine Tuning, multi-modal models, and others.
Experience with data labelling or annotation for audio or text use cases.
Understanding of distributed systems and building scalable, redundant, and observable services.
Expertise in designing and architecting systems for distributed data sets and services.
Experience building solutions to run on one or more of the public clouds (e.g., AWS, GCP, etc.).
Experience providing stable well designed libraries and SDKs for internal use.
Self driven and a thirst for learning in a quickly changing industry.
Demonstrated track record of delivering complex projects on time and have experience working in enterprise-grade production environments.
Strategic thinker with a strong technical aptitude and a passion for execution.
What Will Make Us Love You
A background with data analysis, visualization, and presentation.
3+ years of experience in data science, machine learning, or predictive analytics in addition to engineering experience.
Experience with natural language models, embeddings, and inference in production, at scale.
Experience with real-time audio models and voice use cases such as transcription, ASR pipelines with interruption detection, audio alignment, and speech synthesis.
Experience with emerging technologies such as Model Context Protocol (MCP).
Proficient understanding of containers, orchestrators, and usage patterns at scale including networking, storage, service meshes, and multi-cluster communication. Experience with Kubernetes or GKE and the Operator Pattern (GCP), specifically, a plus.
Experience with highly sensitive data such as PHI (HIPAA) and PII data.
Experience with automation and container based workflow engines.
Experience with GitOps, IaC, and configuration driven systems.
A preference for open source solutions.
A track record of clean abstractions and simple to use APIs.
Deep understanding of distributed data technologies such as streaming, data mesh, data lakes, warehouses, or distributed machine learning.
A desire to advance the state of the art with new and innovative technologies.
Enjoys working in a greenfield environment using rapid prototyping.
Enjoys working with open-ended, evolving problems, and domains.
#LI-DNI
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Weave is looking for engineers hungry for fun challenges who can join our self-empowered teams and contribute in both technical and non-technical ways.\n\nYou will be joining a team of talented developers that share a common interest in distributed backend systems, data, scalability, and continued development. You will get a chance to apply these, and other skills, to new and ongoing projects to make machine learning more approachable, data more available, and easier to discover and use by helping design how teams build out AI powered features at Weave.\n\nOur teams are cross-functional agile teams composed of a product owner, backend and frontend devs and devops. Teams are highly autonomous with the ownership and ability to act in Weave’s best interest.\n\nAbove all, your work will impact the way our customers experience Weave while working closely with a highly skilled team to accomplish varying goals and cultivate our phenomenal culture.\n\n\nPURPOSE\n\nThe Machine Learning Team's mission is to enable product innovation by making it painless for developers to build ai powered applications that require access to large sets of data. Machine learning is challenging but we are striving to democratize access to the tools and technology that powers it so teams can build cutting edge features safely and responsibly without a PhD in Data Science. As a Machine Learning Engineer on the team you’ll be building models for new products with emerging technologies, at scale. We handle data for hundreds of millions of people daily.\n\n - This position will be available for fully remote in the US with an opportunity to work in an office, if located near the Lehi, UT Headquarters.\n\n - Reports to: Engineering Director\n\n\n\nWhat You Will Own\n\n - Design and Develop machine learning infrastructure, tooling, and models to help teams deliver world class experiences.\n\n - Help product and development teams understand the data lifecycle and the inherent experimental nature of machine learning.\n\n - Build internal products and platforms to enable teams to incorporate AI into their features and customer facing products.\n\n - Consult with teams to help them understand common patterns, anti-patterns, and tradeoffs of machine learning. Guide them through creating excellent customer experiences end to end.\n\n - Build scalable, resilient services to support data integration, event processing, and platform extensions.\n\n - Contribute to the continued evolution of product functionality that services large amounts of data and traffic.\n\n - Write code that is high-quality, performant, sustainable, and testable while holding yourself accountable for the quality of the code you produce.\n\n - Coach and collaborate inside and outside the team. You enjoy working closely with others - helping them grow by sharing expertise and encouraging best practices.\n\n - Work in a cloud environment, considering the implementation of functionality through several distributed components and services.\n\n - Work with our stakeholders to translate product goals into actionable engineering plans.\n\n\n\nWhat You Will Need to Accomplish the Job\n\n - High integrity, team-focused approach, and collaboration skills to build tight-knit relationships across Weave with various roles and stakeholders.\n\n - Responsive person with a strong bias for action.\n\n - 5+ years of experience in any structured back-end language, i.e. Go, Java or Python (Go and Python experience is a plus).\n\n - Experience moving and storing TBs of data or 100M’s to 10B’s of records.\n\n - Experience building and deploying ML driven B2B multi-tenant applications in production environments.\n\n - Experience with common ML technologies such as Python, Jupyter, Workflow Engines (Dagster, MLFlow, KubeFlow, etc), DVC, Triton Server, LLMs, Postgres, and others.\n\n - Experience with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine Tuning, multi-modal models, and others.\n\n - Experience with data labelling or annotation for audio or text use cases.\n\n - Understanding of distributed systems and building scalable, redundant, and observable services.\n\n - Expertise in designing and architecting systems for distributed data sets and services.\n\n - Experience building solutions to run on one or more of the public clouds (e.g., AWS, GCP, etc.).\n\n - Experience providing stable well designed libraries and SDKs for internal use.\n\n - Self driven and a thirst for learning in a quickly changing industry.\n\n - Demonstrated track record of delivering complex projects on time and have experience working in enterprise-grade production environments.\n\n - Strategic thinker with a strong technical aptitude and a passion for execution.\n\n\n\nWhat Will Make Us Love You \n\n - A background with data analysis, visualization, and presentation.\n\n - 3+ years of experience in data science, machine learning, or predictive analytics in addition to engineering experience.\n\n - Experience with natural language models, embeddings, and inference in production, at scale.\n\n - Experience with real-time audio models and voice use cases such as transcription, ASR pipelines with interruption detection, audio alignment, and speech synthesis.\n\n - Experience with emerging technologies such as Model Context Protocol (MCP).\n\n - Proficient understanding of containers, orchestrators, and usage patterns at scale including networking, storage, service meshes, and multi-cluster communication. Experience with Kubernetes or GKE and the Operator Pattern (GCP), specifically, a plus.\n\n - Experience with highly sensitive data such as PHI (HIPAA) and PII data.\n\n - Experience with automation and container based workflow engines.\n\n - Experience with GitOps, IaC, and configuration driven systems.\n\n - A preference for open source solutions.\n\n - A track record of clean abstractions and simple to use APIs.\n\n - Deep understanding of distributed data technologies such as streaming, data mesh, data lakes, warehouses, or distributed machine learning.\n\n - A desire to advance the state of the art with new and innovative technologies.\n\n - Enjoys working in a greenfield environment using rapid prototyping.\n\n - Enjoys working with open-ended, evolving problems, and domains.\n\n\n\n\n\n#LI-DNI\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"cf9c971d-b348-4929-ac3d-412f11d48673","title":"Staff Machine Learning Engineer, Gen AI | Voice & Speech","department":"Technology","team":"Technology","employmentType":"FullTime","location":"US Remote","secondaryLocations":[],"publishedAt":"2026-08-10T05:17:19.896+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/weave/cf9c971d-b348-4929-ac3d-412f11d48673","applyUrl":"https://jobs.ashbyhq.com/weave/cf9c971d-b348-4929-ac3d-412f11d48673/application","descriptionHtml":"Weave is looking for a Staff GenAI Engineer to join the Machine Learning Team specialised in voice and audio modalities, where you will be at the forefront of enabling product innovation and building AI-powered applications. In this role, you will help design how teams across Weave build out AI-powered features, serving as a technical leader who bridges the gap between sophisticated machine learning and practical, customer-facing products.
As a technical cornerstone, you will design the platforms that allow our engineering organisation to incorporate AI into their features seamlessly. Your success is measured by the scalability of our ML infrastructure and the ability of our product teams to deliver world-class, AI-driven experiences to 30,000+ healthcare practices.
This is a strategic leadership position requiring deep expertise in MLOps and GenAI. You will consult with teams on common ML patterns and tradeoffs, ensuring that our technical strategy for data and intelligence positions Weave as a leader in the healthcare communication space.
The Data Fellowship encompasses multiple engineering teams responsible for Weave's core data and AI/ML capabilities. We own or support products such as Call Intelligence and AI Receptionist,t as well as the ML Platform used by all other engineering teams at Weave. You will work across these teams as a technical leader, partnering with Engineering Managers, Staff Engineers, and cross-functional stakeholders to drive architectural coherence and strategic technical initiatives.
• This position is remote (US-based).
• Reports to: Sr Director of Engineering
Design and develop ML infrastructure, tooling, and models to help teams deliver world-class experiences
Build internal and external products and platforms to enable teams to incorporate AI into their features and customer-facing products.
Translate product goals into actionable engineering plans and build scalable, resilient services for data integration and event processing.g
Help product and development teams understand the data lifecycle and consult with teams on common ML patterns/tradeof.fs.
Coach and collaborate inside and outside the team to elevate technical standards
Write high-quality, performant, sustainable, and testable code while working in a cloud environment.
Monitor the industry landscape, anticipate where technological advances are heading, and ensure Weave stays ahead of the curve.e
Cut through noise and hype to identify genuine strategic value; advocate for and lead key initiatives that prepare Weave for emerging challenges
Shape company-wide standards for engineering excellence, observability, and reliability in distributed systems.
Actively mentor Staff and Senior Engineers across the fellowship, developing the next generation of technical leaders
Elevate architectural thinking across teams through design reviews, documentation standards, and hands-on guidance
Build organisational capability that persists beyond your individual contributions
Demonstrable experience building and deploying ML-driven B2B multi-tenant applications in production environments at scale for external products and customers
Deep expertise in distributed systems architecture, including building and operating services that handle hundreds of millions of transactions and terabytes of data
15+ years of experience in Machine Learning or AI, with a focus on or expertise in audio and voice GenAI solutions at scale
Deep expertise with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine Tuning, and specifically high-scale audio/voice models and LLM evaluations
Strong background in scalable data stores—both relational (PostgreSQL at scale, Vitess, Spanner) and NoSQL (Bigtable, Redis, etc.)
Operational experience with cloud-native infrastructure on GCP or AWS, including Kubernetes, infrastructure-as-code, and highly available system design
Track record of leading cross-team technical initiatives that delivered measurable business outcomes
Demonstrated ability to influence without direct authority, build consensus across organisational boundaries, and translate technical tradeoffs into business terms
Expertise with customer-facing GenAI at scale, in production
Expertise building low-latency, high-accuracy AI Agents
Audio or Voice GenAI in Production at scale: Mandatory deep experience delivering meaningful voice/audio solutions to external products (confirming \"been there, done that\" experience, not aspirational)
Background in compliance-heavy environments (healthcare, fintech) with experience navigating regulatory requirements in technical design
History of external technical leadership: open source contributions, conference speaking, or published technical writing
Strong opinions, loosely held—you bring conviction to technical discussions while remaining genuinely open to better ideas
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Weave is looking for a Staff GenAI Engineer to join the Machine Learning Team specialised in voice and audio modalities, where you will be at the forefront of enabling product innovation and building AI-powered applications. In this role, you will help design how teams across Weave build out AI-powered features, serving as a technical leader who bridges the gap between sophisticated machine learning and practical, customer-facing products.\n\nAs a technical cornerstone, you will design the platforms that allow our engineering organisation to incorporate AI into their features seamlessly. Your success is measured by the scalability of our ML infrastructure and the ability of our product teams to deliver world-class, AI-driven experiences to 30,000+ healthcare practices.\n\nThis is a strategic leadership position requiring deep expertise in MLOps and GenAI. You will consult with teams on common ML patterns and tradeoffs, ensuring that our technical strategy for data and intelligence positions Weave as a leader in the healthcare communication space.\n\n\n\n\nThe Data Fellowship encompasses multiple engineering teams responsible for Weave's core data and AI/ML capabilities. We own or support products such as Call Intelligence and AI Receptionist,t as well as the ML Platform used by all other engineering teams at Weave. You will work across these teams as a technical leader, partnering with Engineering Managers, Staff Engineers, and cross-functional stakeholders to drive architectural coherence and strategic technical initiatives.\n\n• This position is remote (US-based).\n\n• Reports to: Sr Director of Engineering\n\n \n\n\nWHAT YOU WILL OWN\n\n\nINFRASTRUCTURE & DELIVERY\n\n - Design and develop ML infrastructure, tooling, and models to help teams deliver world-class experiences\n\n - Build internal and external products and platforms to enable teams to incorporate AI into their features and customer-facing products.\n\n - Translate product goals into actionable engineering plans and build scalable, resilient services for data integration and event processing.g\n\n\nCROSS-TEAM PROBLEM SOLVING\n\n - Help product and development teams understand the data lifecycle and consult with teams on common ML patterns/tradeof.fs.\n\n - Coach and collaborate inside and outside the team to elevate technical standards\n\n - Write high-quality, performant, sustainable, and testable code while working in a cloud environment.\n\n\nSTRATEGIC TECHNICAL LEADERSHIP\n\n - Monitor the industry landscape, anticipate where technological advances are heading, and ensure Weave stays ahead of the curve.e\n\n - Cut through noise and hype to identify genuine strategic value; advocate for and lead key initiatives that prepare Weave for emerging challenges\n\n - Shape company-wide standards for engineering excellence, observability, and reliability in distributed systems.\n\n\nMENTORSHIP & ORGANISATIONAL CAPABILITY\n\n - Actively mentor Staff and Senior Engineers across the fellowship, developing the next generation of technical leaders\n\n - Elevate architectural thinking across teams through design reviews, documentation standards, and hands-on guidance\n\n - Build organisational capability that persists beyond your individual contributions\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - Demonstrable experience building and deploying ML-driven B2B multi-tenant applications in production environments at scale for external products and customers\n\n - Deep expertise in distributed systems architecture, including building and operating services that handle hundreds of millions of transactions and terabytes of data\n\n - 15+ years of experience in Machine Learning or AI, with a focus on or expertise in audio and voice GenAI solutions at scale\n\n - Deep expertise with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine Tuning, and specifically high-scale audio/voice models and LLM evaluations\n\n - Strong background in scalable data stores—both relational (PostgreSQL at scale, Vitess, Spanner) and NoSQL (Bigtable, Redis, etc.)\n\n - Operational experience with cloud-native infrastructure on GCP or AWS, including Kubernetes, infrastructure-as-code, and highly available system design\n\n - Track record of leading cross-team technical initiatives that delivered measurable business outcomes\n\n - Demonstrated ability to influence without direct authority, build consensus across organisational boundaries, and translate technical tradeoffs into business terms\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - Expertise with customer-facing GenAI at scale, in production\n\n - Expertise building low-latency, high-accuracy AI Agents\n\n - Audio or Voice GenAI in Production at scale: Mandatory deep experience delivering meaningful voice/audio solutions to external products (confirming \"been there, done that\" experience, not aspirational)\n\n - Background in compliance-heavy environments (healthcare, fintech) with experience navigating regulatory requirements in technical design\n\n - History of external technical leadership: open source contributions, conference speaking, or published technical writing\n\n - Strong opinions, loosely held—you bring conviction to technical discussions while remaining genuinely open to better ideas\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"841df1d3-5de6-4099-88c7-6d358fa36dfc","title":"Sr. Platform Engineer - Data Infrastructure","department":"Technology","team":"Technology","employmentType":"FullTime","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-06-26T21:16:18.182+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/841df1d3-5de6-4099-88c7-6d358fa36dfc","applyUrl":"https://jobs.ashbyhq.com/weave/841df1d3-5de6-4099-88c7-6d358fa36dfc/application","descriptionHtml":"Weave is looking for engineers hungry for fun challenges who can join our self-empowered teams and contribute in both technical and non-technical ways.
You will be joining a team of talented developers that share a common interest in distributed backend systems, data, scalability, and continued development. You will get a chance to apply these, and other skills, to new and ongoing projects to make data more available, and easier to discover and use.
Our cross functional, agile teams are composed of a product owner, backend and frontend devs and devops. Teams are highly autonomous with the ownership and ability to act in Weave’s best interest.
Above all, your work will impact the way our customers experience Weave while working closely with a highly skilled team to accomplish varying goals and cultivate our phenomenal culture.
The Data Platform Team's mission is to enable product innovation by making it painless for developers to build applications that require access to large sets of data. Many of the core Weave products/features (auto scheduling, AI/ML, real-time notifications, etc.) and backend services (Search indexing, Conversion, etc.) are powered by our data platform infrastructure. We handle data for thousands of customers daily. This year we are putting extra emphasis on making it easy to work with data, enhancing the dependability of our core systems, and enhancing our tooling for pain free security & compliance. This will require out of the box thinking.
This position will be remote
Reports to: Engineering Manager
Design and Develop core data platform components for enabling business process orchestration and workflows.
Build scalable, resilient services to support data integration, event processing, and platform extensions.
Contribute to the continued evolution of product functionality that services large amounts of data and traffic.
Write code that is high-quality, performant, sustainable, and testable while holding yourself accountable for the quality of the code you produce.
Coach and collaborate inside and outside the team. You enjoy working closely with others - helping them grow by sharing expertise and encouraging best practices.
Work in a hybrid cloud infrastructure, considering the implementation of functionality through several distributed components and services.
Work with our stakeholders to translate product goals into actionable engineering plans.
High integrity, team-focused approach, and collaboration skills to build tight-knit relationships across Weave
3+ years of experience in any back-end language, i.e. Go, Java or Python (Go, Java, or C/C++ experience is a plus)
Experience moving and storing TBs of data or 100’s of millions of records.
Understanding of distributed systems and building scalable, redundant, and observable services
Expertise in architecting messaging systems, distributed data stores and NoSQL technologies (e.g., Kafka, Google PubSub, Bigtable, Spanner, Vertica, Vitess, S3, Iceberg, etc.)
Experience building solutions to run on one or more of the public clouds (e.g., AWS, GCP, etc.)
Experience with infrastructure as code, and setting up and maintaining highly available systems
Responsive person with a strong bias for action
Entrepreneurial spirit and a thirst for learning
Demonstrated track record of delivering complex projects on time and have experience working in enterprise-grade production environments
Strategic thinker with a strong technical aptitude and a passion for execution
A background with data analysis and visualization
5+ years of experience in any back-end language, preferably Java, Go or Python
Management of distributed data technologies such as streaming, data mesh, data lakes, warehouses, or distributed machine learning
Experience with Kubernetes
Experience with GCP
A background in operations such as networking, system administration, or DevOps/SRE
Enjoys working in a greenfield environment using rapid prototyping
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Weave is looking for engineers hungry for fun challenges who can join our self-empowered teams and contribute in both technical and non-technical ways.\n\nYou will be joining a team of talented developers that share a common interest in distributed backend systems, data, scalability, and continued development. You will get a chance to apply these, and other skills, to new and ongoing projects to make data more available, and easier to discover and use.\n\nOur cross functional, agile teams are composed of a product owner, backend and frontend devs and devops. Teams are highly autonomous with the ownership and ability to act in Weave’s best interest.\n\nAbove all, your work will impact the way our customers experience Weave while working closely with a highly skilled team to accomplish varying goals and cultivate our phenomenal culture.\n\nThe Data Platform Team's mission is to enable product innovation by making it painless for developers to build applications that require access to large sets of data. Many of the core Weave products/features (auto scheduling, AI/ML, real-time notifications, etc.) and backend services (Search indexing, Conversion, etc.) are powered by our data platform infrastructure. We handle data for thousands of customers daily. This year we are putting extra emphasis on making it easy to work with data, enhancing the dependability of our core systems, and enhancing our tooling for pain free security & compliance. This will require out of the box thinking.\n\n - This position will be remote\n\n - Reports to: Engineering Manager\n\n\nWHAT YOU WILL OWN\n\n - Design and Develop core data platform components for enabling business process orchestration and workflows.\n\n - Build scalable, resilient services to support data integration, event processing, and platform extensions.\n\n - Contribute to the continued evolution of product functionality that services large amounts of data and traffic.\n\n - Write code that is high-quality, performant, sustainable, and testable while holding yourself accountable for the quality of the code you produce.\n\n - Coach and collaborate inside and outside the team. You enjoy working closely with others - helping them grow by sharing expertise and encouraging best practices.\n\n - Work in a hybrid cloud infrastructure, considering the implementation of functionality through several distributed components and services.\n\n - Work with our stakeholders to translate product goals into actionable engineering plans.\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - High integrity, team-focused approach, and collaboration skills to build tight-knit relationships across Weave\n\n - 3+ years of experience in any back-end language, i.e. Go, Java or Python (Go, Java, or C/C++ experience is a plus)\n\n - Experience moving and storing TBs of data or 100’s of millions of records.\n\n - Understanding of distributed systems and building scalable, redundant, and observable services\n\n - Expertise in architecting messaging systems, distributed data stores and NoSQL technologies (e.g., Kafka, Google PubSub, Bigtable, Spanner, Vertica, Vitess, S3, Iceberg, etc.)\n\n - Experience building solutions to run on one or more of the public clouds (e.g., AWS, GCP, etc.)\n\n - Experience with infrastructure as code, and setting up and maintaining highly available systems\n\n - Responsive person with a strong bias for action\n\n - Entrepreneurial spirit and a thirst for learning\n\n - Demonstrated track record of delivering complex projects on time and have experience working in enterprise-grade production environments\n\n - Strategic thinker with a strong technical aptitude and a passion for execution\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - A background with data analysis and visualization\n\n - 5+ years of experience in any back-end language, preferably Java, Go or Python\n\n - Management of distributed data technologies such as streaming, data mesh, data lakes, warehouses, or distributed machine learning\n\n - Experience with Kubernetes\n\n - Experience with GCP\n\n - A background in operations such as networking, system administration, or DevOps/SRE\n\n - Enjoys working in a greenfield environment using rapid prototyping\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"3f582000-b557-48c5-b8d3-530cc53e8988","title":"Senior Backend Engineer – Users Infrastructure","department":"Technology","team":"Technology","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-08-19T05:39:59.927+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/weave/3f582000-b557-48c5-b8d3-530cc53e8988","applyUrl":"https://jobs.ashbyhq.com/weave/3f582000-b557-48c5-b8d3-530cc53e8988/application","descriptionHtml":"As the founding member of the Users Infrastructure team in India, you will architect the foundational security and identity substrate that every Weave product depends on. You will lead the transition from legacy authorization to a modern, globally distributed Identity and Access Management (IAM) platform powered by SpiceDB and Go. This is a high-leverage role requiring a blend of secure backend engineering and the leadership maturity to grow a new regional hub for a Tier-1 infrastructure unit.
This position will be remote
Reports to: Manager of Engineering - Users Infrastructure
The Identity Lifecycle: You will own the core services responsible for authenticating every entity—human and machine—within the ecosystem. This includes managing the trade-offs between stateless scalability and real-time session revocation.
Authorization Strategy: You will be defining how fine-grained permissions are modeled, inherited, and enforced across a massive, multi-tenant hierarchy of organizations and locations.
The \"Paved Road\" for Developers: You will own the internal SDKs, gRPC contracts, and middleware that allow over 150+ downstream engineers to integrate security features into their products without needing to be cryptography experts.
Enterprise Integration Standards: You will manage the infrastructure that bridges our platform with the world, including federated identity (SSO), automated provisioning (SCIM), and secure machine-to-machine (M2M) communication protocols.
Operational Excellence: Improve system observability (MTTD/MTTR) by integrating monitoring and load-testing protocols into our Tier-1 services.
Systemic Integrity & Compliance: You are the guardian of the \"Source of Truth.\" You will own the immutability and reliability of our audit logging pipelines and the consistency of identity data.
India Team Trajectory: As a founding member of the regional hub, you will own the technical bar and operational culture for the India-based arm of the team, ensuring seamless asynchronous collaboration with the US-based team members.
Experience: 5+ years of backend engineering with significant time spent building distributed systems in Go.
Domain Expertise (in any or all of these areas): Deep understanding of AuthN/AuthZ primitives: OAuth 2.0, OIDC, SAML, and JWT mechanics.
System Design: Proven ability to manage complex data migrations, distributed architecture and build gRPC-based microservices.
Communication: Exceptional written clarity; the ability to write Technical Design Documents (TPDs) that bridge the gap between India and US-based stakeholders.
The \"Founding\" Spirit: You have previously been an early member of a distributed team and understand how to build culture across time zones.
Security Mindset: You treat \"Zero-Trust\" as a default, not a buzzword, and have experience with Zanzibar-style authorization or SpiceDB.
Reliability Obsession: You don't just ship code; you ship alerts, dashboards, and runbooks (and you have a \"stop-and-fix\" mentality).
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"As the founding member of the Users Infrastructure team in India, you will architect the foundational security and identity substrate that every Weave product depends on. You will lead the transition from legacy authorization to a modern, globally distributed Identity and Access Management (IAM) platform powered by SpiceDB and Go. This is a high-leverage role requiring a blend of secure backend engineering and the leadership maturity to grow a new regional hub for a Tier-1 infrastructure unit.\n\n - This position will be remote\n\n - Reports to: Manager of Engineering - Users Infrastructure\n\n\nWHAT YOU WILL OWN\n\n - The Identity Lifecycle: You will own the core services responsible for authenticating every entity—human and machine—within the ecosystem. This includes managing the trade-offs between stateless scalability and real-time session revocation.\n\n - Authorization Strategy: You will be defining how fine-grained permissions are modeled, inherited, and enforced across a massive, multi-tenant hierarchy of organizations and locations.\n\n - The \"Paved Road\" for Developers: You will own the internal SDKs, gRPC contracts, and middleware that allow over 150+ downstream engineers to integrate security features into their products without needing to be cryptography experts.\n\n - Enterprise Integration Standards: You will manage the infrastructure that bridges our platform with the world, including federated identity (SSO), automated provisioning (SCIM), and secure machine-to-machine (M2M) communication protocols.\n\n - Operational Excellence: Improve system observability (MTTD/MTTR) by integrating monitoring and load-testing protocols into our Tier-1 services.\n\n - Systemic Integrity & Compliance: You are the guardian of the \"Source of Truth.\" You will own the immutability and reliability of our audit logging pipelines and the consistency of identity data.\n\n - India Team Trajectory: As a founding member of the regional hub, you will own the technical bar and operational culture for the India-based arm of the team, ensuring seamless asynchronous collaboration with the US-based team members.\n \n \n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - Experience: 5+ years of backend engineering with significant time spent building distributed systems in Go.\n\n - Domain Expertise (in any or all of these areas): Deep understanding of AuthN/AuthZ primitives: OAuth 2.0, OIDC, SAML, and JWT mechanics.\n\n - System Design: Proven ability to manage complex data migrations, distributed architecture and build gRPC-based microservices.\n\n - Communication: Exceptional written clarity; the ability to write Technical Design Documents (TPDs) that bridge the gap between India and US-based stakeholders.\n \n \n\n\nWHAT WILL MAKE US LOVE YOU\n\n - The \"Founding\" Spirit: You have previously been an early member of a distributed team and understand how to build culture across time zones.\n\n - Security Mindset: You treat \"Zero-Trust\" as a default, not a buzzword, and have experience with Zanzibar-style authorization or SpiceDB.\n\n - Reliability Obsession: You don't just ship code; you ship alerts, dashboards, and runbooks (and you have a \"stop-and-fix\" mentality).\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"3fef281a-0bd6-4b18-9259-e3a81ba4023a","title":"Principal Engineer - Applications","department":"Technology","team":"Technology","employmentType":"FullTime","location":"US Remote","secondaryLocations":[],"publishedAt":"2026-08-11T10:09:59.742+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/weave/3fef281a-0bd6-4b18-9259-e3a81ba4023a","applyUrl":"https://jobs.ashbyhq.com/weave/3fef281a-0bd6-4b18-9259-e3a81ba4023a/application","descriptionHtml":"Weave is a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses (SMBs). We are seeking a Principal Engineer to serve as a technical cornerstone of our Applications Fellowship—the domain responsible for key patient-facing and practice-facing features, including RCM Experiences (Payments and Insurance Verification), Scheduling, Forms, Team Chat, Task Center, and Mobile App features for 40,000+ healthcare practices. This is not a role for someone seeking a larger individual contributor scope; it's a role for someone who shapes technical strategy at the company level, influences architectural decisions across multiple teams, and solves the hardest problems that span organizational boundaries.
As a Principal Engineer, you will own the multi-year technical vision for the applications domain, including core systems for Payments and Scheduling, ensuring architectural decisions position Weave for long-term competitive advantage. You'll partner with Engineering Directors, Staff Engineers, and Product leadership to ensure our technical decisions position Weave for long-term competitive advantage. Your success will be measured not by your personal output, but by how the organization's technical capability grows through your influence, mentorship, and strategic leadership.
This role requires someone with impeccable technical judgment, the ability to operate in ambiguity, and the character to lead through influence rather than authority. You'll be a visible leader whose approach to problem-solving becomes the template for how engineering operates at Weave.
The Applications Fellowship encompasses multiple engineering teams responsible for building and scaling our user-facing products: Payments, Scheduling, Forms, Business Experience, Mobile Apps, and Revenue Cycle Management (RCM). You will work across these teams as a technical leader, partnering with Engineering Managers, Staff Engineers, and cross-functional stakeholders to drive architectural coherence and strategic technical initiatives.
• This position is hybrid (Lehi, UT) or Remote (US-based).
• Reports to: Sr Director of Engineering
Technical Strategy & Architecture
Own the multi-year technical vision for Payments, Scheduling, Forms, Business Experience and RCM application platforms, ensuring architectural decisions position Weave for scale, reliability, and competitive advantage
Drive architectural coherence across multiple teams, identifying and resolving cross-system dependencies and technical debt at the platform level
Lead technical due diligence for major initiatives, including build-vs-buy decisions, vendor evaluations, and platform migrations
Cross-Team Problem Solving
Identify and solve company-level technical problems that span organizational boundaries—the problems that are too complex, too cross-cutting, or too ambiguous for any single team to own
Compile information across systems, teams, and projects to develop comprehensive solutions with extensive validation, rollback, and testing plans
Forecast project costs in time, money, and opportunity cost; account for impacts across the business
Strategic Technical Leadership
Monitor the industry landscape, anticipate where high-scale customer experience and transactional platforms are heading, and ensure Weave stays ahead of the curve
Cut through noise and hype to identify genuine strategic value; advocate for and lead key initiatives that prepare Weave for emerging challenges
Shape company-wide standards for engineering excellence, observability, and reliability in distributed systems
Mentorship & Organizational Capability
Actively mentor Staff and Senior Engineers across the fellowship, developing the next generation of technical leaders
Elevate architectural thinking across teams through design reviews, documentation standards, and hands-on guidance
Build organizational capability that persists beyond your individual contributions
15+ years of software engineering experience with progressive technical leadership scope
Track record of leading cross-team technical initiatives that delivered measurable business outcomes
Demonstrated ability to influence without authority, build consensus across organizational boundaries, and translate technical tradeoffs into business terms
Deep expertise in distributed systems architecture, including building and operating services that handle hundreds of millions of transactions and terabytes of data
Proven experience with event streaming and messaging infrastructure (Kafka, Google Pub/Sub, or similar) at significant scale
Strong background in scalable data stores—both relational (PostgreSQL at scale, Vitess, Spanner) and NoSQL (Bigtable, Redis, etc.)
Operational experience with cloud-native infrastructure on GCP or AWS, including Kubernetes, infrastructure-as-code, and highly available system design
Solid backend engineering foundation (Go preferred; Python, Java, or C# acceptable)
Background in compliance-heavy environments (healthcare, fintech) with experience navigating regulatory requirements in technical design
Experience shaping AI/ML infrastructure or integrating AI capabilities into production systems
History of external technical leadership: open source contributions, conference speaking, or published technical writing
Strong opinions, loosely held—you bring conviction to technical discussions while remaining genuinely open to better ideas
Expertise in data platform architecture: streaming pipelines, data lakes, warehouses, or distributed analytics
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Weave is a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses (SMBs). We are seeking a Principal Engineer to serve as a technical cornerstone of our Applications Fellowship—the domain responsible for key patient-facing and practice-facing features, including RCM Experiences (Payments and Insurance Verification), Scheduling, Forms, Team Chat, Task Center, and Mobile App features for 40,000+ healthcare practices. This is not a role for someone seeking a larger individual contributor scope; it's a role for someone who shapes technical strategy at the company level, influences architectural decisions across multiple teams, and solves the hardest problems that span organizational boundaries.\n\nAs a Principal Engineer, you will own the multi-year technical vision for the applications domain, including core systems for Payments and Scheduling, ensuring architectural decisions position Weave for long-term competitive advantage. You'll partner with Engineering Directors, Staff Engineers, and Product leadership to ensure our technical decisions position Weave for long-term competitive advantage. Your success will be measured not by your personal output, but by how the organization's technical capability grows through your influence, mentorship, and strategic leadership.\n\nThis role requires someone with impeccable technical judgment, the ability to operate in ambiguity, and the character to lead through influence rather than authority. You'll be a visible leader whose approach to problem-solving becomes the template for how engineering operates at Weave.\n\nThe Applications Fellowship encompasses multiple engineering teams responsible for building and scaling our user-facing products: Payments, Scheduling, Forms, Business Experience, Mobile Apps, and Revenue Cycle Management (RCM). You will work across these teams as a technical leader, partnering with Engineering Managers, Staff Engineers, and cross-functional stakeholders to drive architectural coherence and strategic technical initiatives.\n\n\n\n• This position is hybrid (Lehi, UT) or Remote (US-based).\n\n• Reports to: Sr Director of Engineering\n\n\n\n\n\n\nWHAT YOU WILL OWN\n\nTechnical Strategy & Architecture\n\n - Own the multi-year technical vision for Payments, Scheduling, Forms, Business Experience and RCM application platforms, ensuring architectural decisions position Weave for scale, reliability, and competitive advantage\n\n - Drive architectural coherence across multiple teams, identifying and resolving cross-system dependencies and technical debt at the platform level\n\n - Lead technical due diligence for major initiatives, including build-vs-buy decisions, vendor evaluations, and platform migrations\n\n\n\nCross-Team Problem Solving\n\n - Identify and solve company-level technical problems that span organizational boundaries—the problems that are too complex, too cross-cutting, or too ambiguous for any single team to own\n\n - Compile information across systems, teams, and projects to develop comprehensive solutions with extensive validation, rollback, and testing plans\n\n - Forecast project costs in time, money, and opportunity cost; account for impacts across the business\n\n\n\nStrategic Technical Leadership\n\n - Monitor the industry landscape, anticipate where high-scale customer experience and transactional platforms are heading, and ensure Weave stays ahead of the curve\n\n - Cut through noise and hype to identify genuine strategic value; advocate for and lead key initiatives that prepare Weave for emerging challenges\n\n - Shape company-wide standards for engineering excellence, observability, and reliability in distributed systems\n\n\n\nMentorship & Organizational Capability\n\n - Actively mentor Staff and Senior Engineers across the fellowship, developing the next generation of technical leaders\n\n - Elevate architectural thinking across teams through design reviews, documentation standards, and hands-on guidance\n\n - Build organizational capability that persists beyond your individual contributions\n\n\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - 15+ years of software engineering experience with progressive technical leadership scope\n\n - Track record of leading cross-team technical initiatives that delivered measurable business outcomes\n\n - Demonstrated ability to influence without authority, build consensus across organizational boundaries, and translate technical tradeoffs into business terms\n\n - Deep expertise in distributed systems architecture, including building and operating services that handle hundreds of millions of transactions and terabytes of data\n\n - Proven experience with event streaming and messaging infrastructure (Kafka, Google Pub/Sub, or similar) at significant scale\n\n - Strong background in scalable data stores—both relational (PostgreSQL at scale, Vitess, Spanner) and NoSQL (Bigtable, Redis, etc.)\n\n - Operational experience with cloud-native infrastructure on GCP or AWS, including Kubernetes, infrastructure-as-code, and highly available system design\n\n - Solid backend engineering foundation (Go preferred; Python, Java, or C# acceptable)\n\n\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - Background in compliance-heavy environments (healthcare, fintech) with experience navigating regulatory requirements in technical design\n\n - Experience shaping AI/ML infrastructure or integrating AI capabilities into production systems\n\n - History of external technical leadership: open source contributions, conference speaking, or published technical writing\n\n - Strong opinions, loosely held—you bring conviction to technical discussions while remaining genuinely open to better ideas\n\n - Expertise in data platform architecture: streaming pipelines, data lakes, warehouses, or distributed analytics\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"97b09149-77fe-48dc-b72c-2f92e2aff2f6","title":"Recruiting Coordinator (US Shift)","department":"Technology","team":"Technology","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-09-15T19:25:45.601+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/weave/97b09149-77fe-48dc-b72c-2f92e2aff2f6","applyUrl":"https://jobs.ashbyhq.com/weave/97b09149-77fe-48dc-b72c-2f92e2aff2f6/application","descriptionHtml":"Join Weave’s Talent Acquisition team! You will be a crucial member of the Talent Acquisition Team as Weave continues to scale and hire at a quick pace. We are looking for a motivated individual to own all aspects of the scheduling process. You will create a seamless scheduling experience for the candidates, hiring managers and recruiters through timeliness and organization. The ideal candidate is someone who wants to grow their skills in recruiting, is passionate about the candidate experience, is highly organized, has an eye for details, and enjoys building relationships with stakeholders.
This role is remote within India
This role will be working US Hours (9:00 am MDT - 5:00 pm MDT/ 8:30 pm IST - 4:30 am IST)
This role reports to the Director of Talent Acquisition
What you will own
Manage an effective scheduling process for candidates, recruiters and hiring managers.
Schedule interviews through Ashby.
Assist Recruiters to maintain accuracy of information within our Application Tracking. System, which includes moving candidates along the pipeline, keeping track of interview feedback, and upholding sensitive information.
Provide a positive end-to-end candidate experience from initial contact to final stages.
Support Recruiters with top of funnel activities such as sourcing and candidate outreach.
Collaborate with Recruiters, Hiring Managers and other key stakeholders in the hiring process.
What You Will Need to Accomplish the Job
Bachelor's Degree preferred
Must be willing to work US hours
1+ year of experience as a Recruiting Coordinator in a high volume, fast paced environment preferred
You have have outstanding communication, organizational, attention to detail and problem-solving skills
You embrace change with a great attitude and feel comfortable with ambiguity
What Will Make Us Love You
Experience scheduling in a high paced SaaS environment
Experience using Ashby or similar Applicant Tracking Software
Experience building relationships and trust with stakeholders
Experience sourcing and building talent pipelines
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"Join Weave’s Talent Acquisition team! You will be a crucial member of the Talent Acquisition Team as Weave continues to scale and hire at a quick pace. We are looking for a motivated individual to own all aspects of the scheduling process. You will create a seamless scheduling experience for the candidates, hiring managers and recruiters through timeliness and organization. The ideal candidate is someone who wants to grow their skills in recruiting, is passionate about the candidate experience, is highly organized, has an eye for details, and enjoys building relationships with stakeholders.\n\n - This role is remote within India\n\n - This role will be working US Hours (9:00 am MDT - 5:00 pm MDT/ 8:30 pm IST - 4:30 am IST)\n\n - This role reports to the Director of Talent Acquisition\n\nWhat you will own\n\n - Manage an effective scheduling process for candidates, recruiters and hiring managers.\n\n - Schedule interviews through Ashby.\n\n - Assist Recruiters to maintain accuracy of information within our Application Tracking. System, which includes moving candidates along the pipeline, keeping track of interview feedback, and upholding sensitive information.\n\n - Provide a positive end-to-end candidate experience from initial contact to final stages.\n\n - Support Recruiters with top of funnel activities such as sourcing and candidate outreach.\n\n - Collaborate with Recruiters, Hiring Managers and other key stakeholders in the hiring process.\n\nWhat You Will Need to Accomplish the Job\n\n - Bachelor's Degree preferred\n\n - Must be willing to work US hours\n\n - 1+ year of experience as a Recruiting Coordinator in a high volume, fast paced environment preferred\n\n - You have have outstanding communication, organizational, attention to detail and problem-solving skills\n\n - You embrace change with a great attitude and feel comfortable with ambiguity\n\nWhat Will Make Us Love You\n\n - Experience scheduling in a high paced SaaS environment\n\n - Experience using Ashby or similar Applicant Tracking Software\n\n - Experience building relationships and trust with stakeholders\n\n - Experience sourcing and building talent pipelines\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"25fc2824-6ae0-42a1-902b-3f3ba60f1815","title":"Senior Product Designer","department":"Product Design","team":"Product Design","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-09-02T07:32:15.175+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/weave/25fc2824-6ae0-42a1-902b-3f3ba60f1815","applyUrl":"https://jobs.ashbyhq.com/weave/25fc2824-6ae0-42a1-902b-3f3ba60f1815/application","descriptionHtml":"We are looking for a Senior Product Designer to design intuitive, connected, and scalable experiences across Weave’s Digital Forms products. This role will help shape how practices collect information, communicate and collaborate, and manage the tasks and workflows that support their day-to-day operations.
The Senior Product Designer will contribute across the full product lifecycle from problem discovery, customer research, and journey mapping through ideation, interaction design, execution, and iteration while partnering closely with Product, Engineering, Marketing, and other cross-functional teams. This role will help create cohesive experiences across connected workflows, simplify complex operational tasks, and establish scalable UX patterns that can evolve across the broader platform.
We value a diverse range of perspectives and look for designers who can navigate complex problems, understand and advocate for customer needs, bring clarity to ambiguous spaces, and collaborate effectively across disciplines. The ideal candidate will bring strong interaction and visual design skills, product thinking, and a systems mindset to create experiences that are intuitive, efficient, accessible, and impactful for the people who use them.
About Weave
Weave is the all-in-one customer communication and engagement platform for small-to-medium healthcare practices. We build modern tools that elevate the patient experience through a unified platform that improves business operations so healthcare professionals can focus on patient care and realize their dreams.
• This position is remote (India)
• Reports to the Product Design Manager.
The duties and responsibilities of the role.
Design end-to-end product experiences across Digital Forms, Team Chat, Task Centre, and related workflows, translating complex operational needs into intuitive, seamless, and accessible experiences.
Collaborate closely with Product and Engineering to turn complex customer problems into clear, actionable solutions that improve productivity and deliver meaningful product outcomes.
Partner with Product Managers to shape product vision, strategy, and roadmap for key workflow and collaboration experiences across the Weave platform.
Define scalable interaction patterns and UI solutions that simplify multi-step workflows while balancing clarity, usability, flexibility, and efficiency.
Leverage and contribute to Weave’s Design System to create consistent, high-quality experiences while evolving patterns to support new and increasingly complex product needs.
Conduct customer research with practice owners, office managers, and front-office teams to understand real-world workflows, pain points, and opportunities to improve how teams communicate, collect information, and manage work.
Use product analytics, customer feedback, and tools such as Pendo and Sigma to understand user behaviour, evaluate design effectiveness, and continuously improve experiences based on evidence.
Collaborate with designers across the broader platform to identify opportunities for shared patterns, connected experiences, and a cohesive end-to-end customer journey.
Contribute to a strong and inclusive design culture through thoughtful critique, knowledge sharing, collaboration, and mentorship.
Partner closely with Engineering throughout implementation to ensure design quality, accessibility, and consistency from initial concepts through the shipped experience.
The minimum qualifications for the role: education, experience, certifications, skills.
5+ years of experience as a Product Designer, UX Designer, or equivalent combination of education and practical experience.
Strong UX and visual design fundamentals, with the ability to simplify complex workflows and create intuitive, efficient experiences across Digital Forms, Team Chat, Task Centre, and related product areas.
Proficiency with design tools such as Figma, with experience creating prototypes, exploring interaction patterns, and applying user-centred design methods.
Familiarity with product analytics and research tools such as Pendo, Sigma, Maze, or similar platforms to understand user behaviour and inform design decisions.
Strong communication and collaboration skills, with the ability to work effectively with Product, Engineering, Research, and other cross-functional partners.
Ability to translate customer needs, product requirements, and business goals into clear, thoughtful, and scalable design solutions.
Strong attention to detail and design craft, with a focus on creating accessible, consistent, and high-quality product experiences.
Curiosity and a continuous learning mindset, with an interest in understanding customer workflows, exploring new problems, and using feedback and evidence to improve experiences over time.
Preferred qualifications - including personality traits and soft skills.
You stay hungry, care more, and stay curious. You care deeply about the customer and the quality of the work.
You take ambiguous problems, create clarity, and drive them forward without waiting for someone to tell you what to do.
You understand the day-to-day reality of healthcare practices and design around their real needs, not just what they ask for.
You look beyond individual features to find patterns, simplify complexity, and build experiences that scale across the product.
You can navigate multi-tenant products, legacy systems, integrations, and technical constraints without losing sight of the user experience.
You mentor, give thoughtful feedback, share what you learn, and raise the bar for design around you.
You build trust with product and engineering, challenge assumptions, and bring people along even across teams and time zones.
You care about the details and know how to make experiences feel clear, intuitive, and polished.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"We are looking for a Senior Product Designer to design intuitive, connected, and scalable experiences across Weave’s Digital Forms products. This role will help shape how practices collect information, communicate and collaborate, and manage the tasks and workflows that support their day-to-day operations.\n\nThe Senior Product Designer will contribute across the full product lifecycle from problem discovery, customer research, and journey mapping through ideation, interaction design, execution, and iteration while partnering closely with Product, Engineering, Marketing, and other cross-functional teams. This role will help create cohesive experiences across connected workflows, simplify complex operational tasks, and establish scalable UX patterns that can evolve across the broader platform.\n\nWe value a diverse range of perspectives and look for designers who can navigate complex problems, understand and advocate for customer needs, bring clarity to ambiguous spaces, and collaborate effectively across disciplines. The ideal candidate will bring strong interaction and visual design skills, product thinking, and a systems mindset to create experiences that are intuitive, efficient, accessible, and impactful for the people who use them.\n\nAbout Weave\n\nWeave is the all-in-one customer communication and engagement platform for small-to-medium healthcare practices. We build modern tools that elevate the patient experience through a unified platform that improves business operations so healthcare professionals can focus on patient care and realize their dreams.\n\n\n• This position is remote (India) \n• Reports to the Product Design Manager.\n\n\n\n\nWHAT YOU WILL OWN\n\nThe duties and responsibilities of the role.\n\n - Design end-to-end product experiences across Digital Forms, Team Chat, Task Centre, and related workflows, translating complex operational needs into intuitive, seamless, and accessible experiences.\n\n - Collaborate closely with Product and Engineering to turn complex customer problems into clear, actionable solutions that improve productivity and deliver meaningful product outcomes.\n\n - Partner with Product Managers to shape product vision, strategy, and roadmap for key workflow and collaboration experiences across the Weave platform.\n\n - Define scalable interaction patterns and UI solutions that simplify multi-step workflows while balancing clarity, usability, flexibility, and efficiency.\n\n - Leverage and contribute to Weave’s Design System to create consistent, high-quality experiences while evolving patterns to support new and increasingly complex product needs.\n\n - Conduct customer research with practice owners, office managers, and front-office teams to understand real-world workflows, pain points, and opportunities to improve how teams communicate, collect information, and manage work.\n\n - Use product analytics, customer feedback, and tools such as Pendo and Sigma to understand user behaviour, evaluate design effectiveness, and continuously improve experiences based on evidence.\n\n - Collaborate with designers across the broader platform to identify opportunities for shared patterns, connected experiences, and a cohesive end-to-end customer journey.\n\n - Contribute to a strong and inclusive design culture through thoughtful critique, knowledge sharing, collaboration, and mentorship.\n\n - Partner closely with Engineering throughout implementation to ensure design quality, accessibility, and consistency from initial concepts through the shipped experience.\n \n \n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\nThe minimum qualifications for the role: education, experience, certifications, skills.\n\n - 5+ years of experience as a Product Designer, UX Designer, or equivalent combination of education and practical experience.\n\n - Strong UX and visual design fundamentals, with the ability to simplify complex workflows and create intuitive, efficient experiences across Digital Forms, Team Chat, Task Centre, and related product areas.\n\n - Proficiency with design tools such as Figma, with experience creating prototypes, exploring interaction patterns, and applying user-centred design methods.\n\n - Familiarity with product analytics and research tools such as Pendo, Sigma, Maze, or similar platforms to understand user behaviour and inform design decisions.\n\n - Strong communication and collaboration skills, with the ability to work effectively with Product, Engineering, Research, and other cross-functional partners.\n\n - Ability to translate customer needs, product requirements, and business goals into clear, thoughtful, and scalable design solutions.\n\n - Strong attention to detail and design craft, with a focus on creating accessible, consistent, and high-quality product experiences.\n\n - Curiosity and a continuous learning mindset, with an interest in understanding customer workflows, exploring new problems, and using feedback and evidence to improve experiences over time.\n\n\n\n\nWHAT WILL MAKE US LOVE YOU\n\nPreferred qualifications - including personality traits and soft skills.\n\n - You stay hungry, care more, and stay curious. You care deeply about the customer and the quality of the work.\n\n - You take ambiguous problems, create clarity, and drive them forward without waiting for someone to tell you what to do.\n\n - You understand the day-to-day reality of healthcare practices and design around their real needs, not just what they ask for.\n\n - You look beyond individual features to find patterns, simplify complexity, and build experiences that scale across the product.\n\n - You can navigate multi-tenant products, legacy systems, integrations, and technical constraints without losing sight of the user experience.\n\n - You mentor, give thoughtful feedback, share what you learn, and raise the bar for design around you.\n\n - You build trust with product and engineering, challenge assumptions, and bring people along even across teams and time zones.\n\n - You care about the details and know how to make experiences feel clear, intuitive, and polished.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"4df6135c-b948-4858-a905-613103010227","title":"Senior Backend Engineer- Users Infrastructure","department":"Technology","team":"Technology","employmentType":"FullTime","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-08-14T22:35:33.081+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/4df6135c-b948-4858-a905-613103010227","applyUrl":"https://jobs.ashbyhq.com/weave/4df6135c-b948-4858-a905-613103010227/application","descriptionHtml":"At Weave (NYSE: WEAV), we’re on a mission to elevate the patient experience by giving healthcare practices the tools they need to run more efficiently and meaningfully connect with their patients. With 30,000+ customers and growing, Weave’s all-in-one platform supports every interaction from scheduling and payments to communication and reviews making it easier for healthcare professionals to focus on what matters most: patient care.
As a Senior Backend Engineer on our Users Infrastructure team you'll join a high-trust, high-impact team helping to shape the future of healthcare technology. You will architect the foundational security and identity substrate that every Weave product depends on. You will lead the transition from legacy authorization to a modern, globally distributed Identity and Access Management (IAM) platform powered by SpiceDB and Go. This is a high-leverage role requiring a blend of secure backend engineering and the leadership maturity to grow a new regional hub for a Tier-1 infrastructure unit.
You’ll thrive here if you care deeply about customers, lead with curiosity, and live by our core values: Think creatively. Stay hungry. Do the right thing. Care more. The customer is everything.
If you're excited about transforming healthcare with purpose-driven work and smart teammates by your side, we'd love to meet you.
This position will be remote
Reports to: Manager of Engineering - Users Infrastructure
The Identity Lifecycle: You will own the core services responsible for authenticating every entity, human and machine, within the ecosystem. This includes managing the trade-offs between stateless scalability and real-time session revocation.
Authorization Strategy: You will be defining how fine-grained permissions are modeled, inherited, and enforced across a massive, multi-tenant hierarchy of organizations and locations.
The \"Paved Road\" for Developers: You will own the internal SDKs, gRPC contracts, and middleware that allow over 150+ downstream engineers to integrate security features into their products without needing to be cryptography experts.
Enterprise Integration Standards: You will manage the infrastructure that bridges our platform with the world, including federated identity (SSO), automated provisioning (SCIM), and secure machine-to-machine (M2M) communication protocols.
Operational Excellence: Improve system observability (MTTD/MTTR) by integrating monitoring and load-testing protocols into our Tier-1 services.
Systemic Integrity & Compliance: You are the guardian of the \"Source of Truth.\" You will own the immutability and reliability of our audit logging pipelines and the consistency of identity data.
India Team Trajectory: As a founding member of the regional hub, you will own the technical bar and operational culture for the India-based arm of the team, ensuring seamless asynchronous collaboration with the US-based team members..
Experience: 5+ years of backend engineering with significant time spent building distributed systems in Go.
Domain Expertise (in any or all of these areas): Deep understanding of AuthN/AuthZ primitives: OAuth 2.0, OIDC, SAML, and JWT mechanics.
System Design: Proven ability to manage complex data migrations, distributed architecture and build gRPC-based microservices.
Communication: Exceptional written clarity; the ability to write Technical Design Documents (TPDs) that bridge the gap between India and US-based stakeholders.
The \"Founding\" Spirit: You have previously been an early member of a distributed team and understand how to build culture across time zones.
Security Mindset: You treat \"Zero-Trust\" as a default, not a buzzword, and have experience with Zanzibar-style authorization or SpiceDB.
Reliability Obsession: You don't just ship code; you ship alerts, dashboards, and runbooks (and you have a \"stop-and-fix\" mentality).
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"At Weave (NYSE: WEAV), we’re on a mission to elevate the patient experience by giving healthcare practices the tools they need to run more efficiently and meaningfully connect with their patients. With 30,000+ customers and growing, Weave’s all-in-one platform supports every interaction from scheduling and payments to communication and reviews making it easier for healthcare professionals to focus on what matters most: patient care.\n\nAs a Senior Backend Engineer on our Users Infrastructure team you'll join a high-trust, high-impact team helping to shape the future of healthcare technology. You will architect the foundational security and identity substrate that every Weave product depends on. You will lead the transition from legacy authorization to a modern, globally distributed Identity and Access Management (IAM) platform powered by SpiceDB and Go. This is a high-leverage role requiring a blend of secure backend engineering and the leadership maturity to grow a new regional hub for a Tier-1 infrastructure unit.\n\nYou’ll thrive here if you care deeply about customers, lead with curiosity, and live by our core values: Think creatively. Stay hungry. Do the right thing. Care more. The customer is everything.\n\nIf you're excited about transforming healthcare with purpose-driven work and smart teammates by your side, we'd love to meet you.\n\n - This position will be remote\n\n - Reports to: Manager of Engineering - Users Infrastructure\n\n \n\n\nWHAT YOU’LL OWN\n\n - The Identity Lifecycle: You will own the core services responsible for authenticating every entity, human and machine, within the ecosystem. This includes managing the trade-offs between stateless scalability and real-time session revocation.\n\n - Authorization Strategy: You will be defining how fine-grained permissions are modeled, inherited, and enforced across a massive, multi-tenant hierarchy of organizations and locations.\n\n - The \"Paved Road\" for Developers: You will own the internal SDKs, gRPC contracts, and middleware that allow over 150+ downstream engineers to integrate security features into their products without needing to be cryptography experts.\n\n - Enterprise Integration Standards: You will manage the infrastructure that bridges our platform with the world, including federated identity (SSO), automated provisioning (SCIM), and secure machine-to-machine (M2M) communication protocols.\n\n - Operational Excellence: Improve system observability (MTTD/MTTR) by integrating monitoring and load-testing protocols into our Tier-1 services.\n\n - Systemic Integrity & Compliance: You are the guardian of the \"Source of Truth.\" You will own the immutability and reliability of our audit logging pipelines and the consistency of identity data.\n\n - India Team Trajectory: As a founding member of the regional hub, you will own the technical bar and operational culture for the India-based arm of the team, ensuring seamless asynchronous collaboration with the US-based team members..\n\n \n\n\nWHAT YOU’LL NEED TO ACCOMPLISH THE JOB\n\n - Experience: 5+ years of backend engineering with significant time spent building distributed systems in Go.\n\n - Domain Expertise (in any or all of these areas): Deep understanding of AuthN/AuthZ primitives: OAuth 2.0, OIDC, SAML, and JWT mechanics.\n\n - System Design: Proven ability to manage complex data migrations, distributed architecture and build gRPC-based microservices.\n\n - Communication: Exceptional written clarity; the ability to write Technical Design Documents (TPDs) that bridge the gap between India and US-based stakeholders.\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - The \"Founding\" Spirit: You have previously been an early member of a distributed team and understand how to build culture across time zones.\n\n - Security Mindset: You treat \"Zero-Trust\" as a default, not a buzzword, and have experience with Zanzibar-style authorization or SpiceDB.\n\n - Reliability Obsession: You don't just ship code; you ship alerts, dashboards, and runbooks (and you have a \"stop-and-fix\" mentality).\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"1aba39c0-af16-4ec1-9b1c-4c082069c635","title":"Implementation Specialist, Single","department":"Onboarding","team":"Onboarding","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-09-16T06:06:34.134+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/weave/1aba39c0-af16-4ec1-9b1c-4c082069c635","applyUrl":"https://jobs.ashbyhq.com/weave/1aba39c0-af16-4ec1-9b1c-4c082069c635/application","descriptionHtml":"An Implementation Specialist is responsible for guiding new Weave customers through the implementation, training, and activation of the Weave platform during the onboarding process. This role serves as the primary point of contact throughout onboarding, ensuring customers are properly configured, trained, and prepared to successfully adopt scheduling, texting, and communication workflows. You will manage a portfolio of customers at various stages of implementation, balancing project management, customer education, technical troubleshooting, and go-live execution. Success in this role is measured by customer adoption, implementation quality, customer satisfaction, and long-term retention
This position is 100% remote within India
Reports to: Manager of Implementation, Single
What You Will Own
Serve as the primary implementation specialist and trusted advisor from kickoff through go-live.
Manage a portfolio of customers in various stages of onboarding.
Lead customer training and activation calls for Weave products.
Configure and activate Weave systems.
Troubleshoot implementation issues and partner with Product, Support, Operations, and Engineering teams when necessary.
Proactively manage customer expectations and communicate implementation milestones.
Handle customer escalations and adoption concerns.
Ensure customers understand how to maximize the value of Weave’s features
Document customer interactions, implementation progress, and next steps.
Schedule and conduct post-go-live check-in calls to support adoption and long-term success.
Deliver a five-star customer experience throughout the onboarding journey.
2+ years of experience in customer-facing roles.
Strong presentation and customer training skills.
Ability to manage multiple implementations simultaneously.
Excellent verbal and written communication skills.
Strong technical aptitude and ability to troubleshoot software workflows.
Ability to navigate ambiguity and operate in a fast-changing environment.
Strong organizational and time management skills.
Ability to build trust and influence customer behavior.
Demonstrated ability to drive customer adoption and outcomes.
Experience handling escalated customer situations.
Customer Focus
Project Management
Accountability
Problem Solving
Adaptability
Resilience
Communication
Collaboration
Resourcefulness
Results Orientation
Experience implementing SaaS products.
Experience training customers on software platforms.
Knowledge of healthcare or dental practice workflows.
Basic understanding of networking, phone systems, and integrations.
Ability to thrive in a pilot environment and help shape evolving processes.
Strong relationship-building skills with both customers and teammates.
Self-starter mentality with the ability to identify opportunities for improvement.
Passion for helping customers adopt new technology and achieve measurable value.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"An Implementation Specialist is responsible for guiding new Weave customers through the implementation, training, and activation of the Weave platform during the onboarding process. This role serves as the primary point of contact throughout onboarding, ensuring customers are properly configured, trained, and prepared to successfully adopt scheduling, texting, and communication workflows. You will manage a portfolio of customers at various stages of implementation, balancing project management, customer education, technical troubleshooting, and go-live execution. Success in this role is measured by customer adoption, implementation quality, customer satisfaction, and long-term retention\n\n - This position is 100% remote within India\n\n - Reports to: Manager of Implementation, Single\n\nWhat You Will Own\n\n - Serve as the primary implementation specialist and trusted advisor from kickoff through go-live.\n\n - Manage a portfolio of customers in various stages of onboarding.\n\n - Lead customer training and activation calls for Weave products.\n\n - Configure and activate Weave systems.\n\n - Troubleshoot implementation issues and partner with Product, Support, Operations, and Engineering teams when necessary.\n\n - Proactively manage customer expectations and communicate implementation milestones.\n\n - Handle customer escalations and adoption concerns.\n\n - Ensure customers understand how to maximize the value of Weave’s features\n\n - Document customer interactions, implementation progress, and next steps.\n\n - Schedule and conduct post-go-live check-in calls to support adoption and long-term success.\n\n - Deliver a five-star customer experience throughout the onboarding journey.\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - 2+ years of experience in customer-facing roles.\n\n - Strong presentation and customer training skills.\n\n - Ability to manage multiple implementations simultaneously.\n\n - Excellent verbal and written communication skills.\n\n - Strong technical aptitude and ability to troubleshoot software workflows.\n\n - Ability to navigate ambiguity and operate in a fast-changing environment.\n\n - Strong organizational and time management skills.\n\n - Ability to build trust and influence customer behavior.\n\n - Demonstrated ability to drive customer adoption and outcomes.\n\n - Experience handling escalated customer situations.\n\n\nCORE COMPETENCIES\n\n - Customer Focus\n\n - Project Management\n\n - Accountability\n\n - Problem Solving\n\n - Adaptability\n\n - Resilience\n\n - Communication\n\n - Collaboration\n\n - Resourcefulness\n\n - Results Orientation\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - Experience implementing SaaS products.\n\n - Experience training customers on software platforms.\n\n - Knowledge of healthcare or dental practice workflows.\n\n - Basic understanding of networking, phone systems, and integrations.\n\n - Ability to thrive in a pilot environment and help shape evolving processes.\n\n - Strong relationship-building skills with both customers and teammates.\n\n - Self-starter mentality with the ability to identify opportunities for improvement.\n\n - Passion for helping customers adopt new technology and achieve measurable value.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"1318e017-3ea6-4a1f-aac7-1c11a46cda8d","title":"Data Engineer Intern","department":"Business Intelligence","team":"Business Intelligence","employmentType":"Intern","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-08-21T19:14:42.880+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/1318e017-3ea6-4a1f-aac7-1c11a46cda8d","applyUrl":"https://jobs.ashbyhq.com/weave/1318e017-3ea6-4a1f-aac7-1c11a46cda8d/application","descriptionHtml":"We’re looking for a motivated and enthusiastic Data Engineer Intern to join our team. This is an exciting opportunity to gain hands-on experience in corporate finance and analytics, working with cutting-edge tools and contributing to data-driven decision-making within our company.
You’ll play a key role in developing and maintaining our analytics platform, with a focus on the thoughtful use of AI to enable agentic analytics. You will work closely with experienced engineers and stakeholders across the business to translate business needs into data requirements and then create data products that inform business strategy.
This position will be located in our Lehi, Utah Office
Reports to: Manager of Data Operations
Data Platform Enhancements: Improve the platform that enables analytics at Weave, including expanding the use of AI in analytics and engineering agents.
Data Modeling: Learn and understand existing data models supporting our data and insights initiatives. Assist in the refinement and creation of new data models to enhance analytics capabilities.
Data Analysis and Exploration: Conduct data exploration and preliminary analysis to support the identification of use cases and deep understanding of source systems.
Data Solution Support: Assist in the maintenance, troubleshooting, and optimization of existing data pipelines and data products to ensure performance and accuracy.
Documentation: Contribute to the documentation of data operations processes and data models to ensure clarity and maintainability.
Collaboration: Work closely with analysts and business stakeholders to gather requirements and deliver effective data and insights solutions.
Currently enrolled in a Bachelor's or Master's degree program in a quantitative field such as Computer Science, Information Systems, Data Science, Statistics, Economics, or a related discipline.
Foundational understanding of business intelligence concepts and data analysis principles.
Experience or coursework in database concepts and data modeling basics.
Proficiency in SQL for querying and manipulating data.
Familiarity with data visualization concepts and tools.
Strong analytical and problem-solving skills with a keen attention to detail.
Excellent written and verbal communication skills.
Ability to work independently on assigned tasks and collaborate effectively within a team environment.
Exposure to cloud data warehouses (e.g., Snowflake, BigQuery, Redshift).
Familiarity with version control systems (e.g., Git).
Experience with scripting languages like Python for data manipulation or automation.
A strong curiosity and eagerness to learn new technologies and business domains.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"We’re looking for a motivated and enthusiastic Data Engineer Intern to join our team. This is an exciting opportunity to gain hands-on experience in corporate finance and analytics, working with cutting-edge tools and contributing to data-driven decision-making within our company.\n\nYou’ll play a key role in developing and maintaining our analytics platform, with a focus on the thoughtful use of AI to enable agentic analytics. You will work closely with experienced engineers and stakeholders across the business to translate business needs into data requirements and then create data products that inform business strategy.\n\n - This position will be located in our Lehi, Utah Office\n\n - Reports to: Manager of Data Operations\n\n\nWHAT YOU WILL OWN\n\n - Data Platform Enhancements: Improve the platform that enables analytics at Weave, including expanding the use of AI in analytics and engineering agents.\n\n - Data Modeling: Learn and understand existing data models supporting our data and insights initiatives. Assist in the refinement and creation of new data models to enhance analytics capabilities.\n\n - Data Analysis and Exploration: Conduct data exploration and preliminary analysis to support the identification of use cases and deep understanding of source systems.\n\n - Data Solution Support: Assist in the maintenance, troubleshooting, and optimization of existing data pipelines and data products to ensure performance and accuracy.\n\n - Documentation: Contribute to the documentation of data operations processes and data models to ensure clarity and maintainability.\n\n - Collaboration: Work closely with analysts and business stakeholders to gather requirements and deliver effective data and insights solutions.\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - Currently enrolled in a Bachelor's or Master's degree program in a quantitative field such as Computer Science, Information Systems, Data Science, Statistics, Economics, or a related discipline.\n\n - Foundational understanding of business intelligence concepts and data analysis principles.\n\n - Experience or coursework in database concepts and data modeling basics.\n\n - Proficiency in SQL for querying and manipulating data.\n\n - Familiarity with data visualization concepts and tools.\n\n - Strong analytical and problem-solving skills with a keen attention to detail.\n\n - Excellent written and verbal communication skills.\n\n - Ability to work independently on assigned tasks and collaborate effectively within a team environment.\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - Exposure to cloud data warehouses (e.g., Snowflake, BigQuery, Redshift).\n\n - Familiarity with version control systems (e.g., Git).\n\n - Experience with scripting languages like Python for data manipulation or automation.\n\n - A strong curiosity and eagerness to learn new technologies and business domains.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"322a5fd6-9b7a-46b4-b28e-e9a3041843e1","title":"Staff Product Designer - Analytics","department":"Product Design","team":"Product Design","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-09-15T17:48:41.113+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/weave/322a5fd6-9b7a-46b4-b28e-e9a3041843e1","applyUrl":"https://jobs.ashbyhq.com/weave/322a5fd6-9b7a-46b4-b28e-e9a3041843e1/application","descriptionHtml":"We are looking for a Staff Product Designer to lead the design of intuitive, insightful, and actionable experiences within Weave’s Analytics product. This role will shape how customers understand and act on their business data, bringing strong product thinking, systems-level UX, and customer-centred design to complex analytics workflows.
The Staff Product Designer will contribute across the full product lifecycle from problem discovery, research, and strategy through ideation, execution, and iteration while partnering closely with Product, Engineering, and other cross-functional teams. This role will help establish a cohesive, scalable experience across Analytics, influence product direction, and raise the bar for design quality across the broader platform.
We value designers who can navigate complex problems, advocate for customer needs, collaborate effectively across disciplines, and bring clarity to ambiguous spaces. The ideal candidate will combine strong craft with strategic thinking and a systems mindset to create experiences that are both intuitive and impactful.
About Weave
Weave is the all-in-one customer communication and engagement platform for small-to-medium healthcare practices. We build modern tools that elevate the patient experience through a unified platform that improves business operations so healthcare professionals can focus on patient care and realize their dreams.
• This position is remote (India)
• Reports to the Product Design Manager.
The role's duties and responsibilities.
Lead end-to-end design for Analytics, translating sophisticated data, reporting, and business workflows into intuitive, actionable experiences across dashboards, reports, and core product surfaces.
Partner closely with Product and Engineering to define problems, uncover opportunities, and translate complex customer and business needs into clear experiences that drive meaningful outcomes.
Influence Analytics product vision, strategy, and roadmap by bringing a strong customer perspective, systems thinking, and a deep understanding of how practices use data to make business decisions.
Establish scalable interaction models and patterns that balance usability, discoverability, flexibility, and depth across Analytics workflows.
Shape a cohesive experience across the Analytics ecosystem by reducing fragmentation and creating consistent mental models across dashboards, filters, reports, visualizations, and comparison workflows.
Leverage and extend Weave’s Design System to create scalable, accessible, and consistent experiences while introducing patterns that support evolving data and reporting needs.
Conduct and synthesize research with practice owners, office managers, and front-office staff to understand how customers interpret and act on data, identifying opportunities to make Analytics more insightful and actionable.
Use product analytics, customer feedback, and tools such as Pendo and Sigma to evaluate effectiveness, identify friction, and continuously improve the experience based on real-world behaviour.
Champion a high bar for design quality and contribute to the broader design practice through critiques, design strategy, knowledge sharing, and mentorship.
Partner closely with Engineering throughout implementation to ensure design intent, interaction quality, accessibility, and system cohesion are maintained through delivery.
Bring a systems-level perspective to Analytics, simplifying workflows, establishing reusable patterns, and building a scalable foundation for the product as it evolves.
10-15 years of product or UX design experience, with a proven track record of shipping data-intensive products across analytics, BI, SaaS, financial, healthcare, or similar domains—from problem discovery and strategy through execution, launch, and iteration.
Strong UX and visual design fundamentals, with the ability to translate complex data, workflows, and information architectures into intuitive, scalable, and actionable experiences.
Experience designing data-dense interfaces, including dashboards, reporting, data visualization, filtering, segmentation, drill-downs, comparisons, and other advanced analytical workflows.
Strong product design thinking, with the ability to independently identify problems, frame opportunities, influence product strategy, and make informed design decisions in partnership with Product and Engineering.
Hands-on expertise with Figma, user research and testing methods, and product analytics tools such as Pendo, Sigma, Maze, or similar platforms.
Strong communication, collaboration, and stakeholder management skills, with the ability to build alignment across cross-functional teams and clearly articulate design decisions.
Ability to balance customer needs, business goals, technical constraints, and scalability when making product and design decisions.
Close attention to detail and a strong bar for craft, with a focus on consistency, accessibility, usability, and quality across the full product experience.
Beyond the core requirements, we’re looking for someone who stands out in how they think, lead, and create impact.
You stay hungry, care more, and stay curious. You care deeply about the customer and the quality of the work.
You take ambiguous problems, create clarity, and drive them forward without waiting for someone to tell you what to do.
You understand the day-to-day reality of healthcare practices and design around their real needs, not just what they ask for.
You don’t just make data easier to understand; you help customers make better decisions and improve their business.
You look beyond individual features to find patterns, simplify complexity, and build experiences that scale across the product.
You can navigate multi-tenant products, legacy systems, integrations, and technical constraints without losing sight of the user experience.
You mentor, give thoughtful feedback, share what you learn, and raise the bar for design around you.
You build trust with product and engineering, challenge assumptions, and bring people along even across teams and time zones.
You care about the details and know how to make data-rich experiences feel clear, intuitive, and polished.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"We are looking for a Staff Product Designer to lead the design of intuitive, insightful, and actionable experiences within Weave’s Analytics product. This role will shape how customers understand and act on their business data, bringing strong product thinking, systems-level UX, and customer-centred design to complex analytics workflows.\n\nThe Staff Product Designer will contribute across the full product lifecycle from problem discovery, research, and strategy through ideation, execution, and iteration while partnering closely with Product, Engineering, and other cross-functional teams. This role will help establish a cohesive, scalable experience across Analytics, influence product direction, and raise the bar for design quality across the broader platform.\n\nWe value designers who can navigate complex problems, advocate for customer needs, collaborate effectively across disciplines, and bring clarity to ambiguous spaces. The ideal candidate will combine strong craft with strategic thinking and a systems mindset to create experiences that are both intuitive and impactful.\n\nAbout Weave\n\nWeave is the all-in-one customer communication and engagement platform for small-to-medium healthcare practices. We build modern tools that elevate the patient experience through a unified platform that improves business operations so healthcare professionals can focus on patient care and realize their dreams.\n\n\n• This position is remote (India) \n• Reports to the Product Design Manager.\n\n\n\n\nWHAT YOU WILL OWN\n\nThe role's duties and responsibilities.\n\n - Lead end-to-end design for Analytics, translating sophisticated data, reporting, and business workflows into intuitive, actionable experiences across dashboards, reports, and core product surfaces.\n\n - Partner closely with Product and Engineering to define problems, uncover opportunities, and translate complex customer and business needs into clear experiences that drive meaningful outcomes.\n\n - Influence Analytics product vision, strategy, and roadmap by bringing a strong customer perspective, systems thinking, and a deep understanding of how practices use data to make business decisions.\n\n - Establish scalable interaction models and patterns that balance usability, discoverability, flexibility, and depth across Analytics workflows.\n\n - Shape a cohesive experience across the Analytics ecosystem by reducing fragmentation and creating consistent mental models across dashboards, filters, reports, visualizations, and comparison workflows.\n\n - Leverage and extend Weave’s Design System to create scalable, accessible, and consistent experiences while introducing patterns that support evolving data and reporting needs.\n\n - Conduct and synthesize research with practice owners, office managers, and front-office staff to understand how customers interpret and act on data, identifying opportunities to make Analytics more insightful and actionable.\n\n - Use product analytics, customer feedback, and tools such as Pendo and Sigma to evaluate effectiveness, identify friction, and continuously improve the experience based on real-world behaviour.\n\n - Champion a high bar for design quality and contribute to the broader design practice through critiques, design strategy, knowledge sharing, and mentorship.\n\n - Partner closely with Engineering throughout implementation to ensure design intent, interaction quality, accessibility, and system cohesion are maintained through delivery.\n\n - Bring a systems-level perspective to Analytics, simplifying workflows, establishing reusable patterns, and building a scalable foundation for the product as it evolves.\n \n \n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n\nMINIMUM QUALIFICATIONS\n\n - 10-15 years of product or UX design experience, with a proven track record of shipping data-intensive products across analytics, BI, SaaS, financial, healthcare, or similar domains—from problem discovery and strategy through execution, launch, and iteration.\n\n - Strong UX and visual design fundamentals, with the ability to translate complex data, workflows, and information architectures into intuitive, scalable, and actionable experiences.\n\n - Experience designing data-dense interfaces, including dashboards, reporting, data visualization, filtering, segmentation, drill-downs, comparisons, and other advanced analytical workflows.\n\n - Strong product design thinking, with the ability to independently identify problems, frame opportunities, influence product strategy, and make informed design decisions in partnership with Product and Engineering.\n\n - Hands-on expertise with Figma, user research and testing methods, and product analytics tools such as Pendo, Sigma, Maze, or similar platforms.\n\n - Strong communication, collaboration, and stakeholder management skills, with the ability to build alignment across cross-functional teams and clearly articulate design decisions.\n\n - Ability to balance customer needs, business goals, technical constraints, and scalability when making product and design decisions.\n\n - Close attention to detail and a strong bar for craft, with a focus on consistency, accessibility, usability, and quality across the full product experience.\n\n\n\n\nWHAT WILL MAKE US LOVE YOU\n\nBeyond the core requirements, we’re looking for someone who stands out in how they think, lead, and create impact.\n\n - You stay hungry, care more, and stay curious. You care deeply about the customer and the quality of the work.\n\n - You take ambiguous problems, create clarity, and drive them forward without waiting for someone to tell you what to do.\n\n - You understand the day-to-day reality of healthcare practices and design around their real needs, not just what they ask for.\n\n - You don’t just make data easier to understand; you help customers make better decisions and improve their business.\n\n - You look beyond individual features to find patterns, simplify complexity, and build experiences that scale across the product.\n\n - You can navigate multi-tenant products, legacy systems, integrations, and technical constraints without losing sight of the user experience.\n\n - You mentor, give thoughtful feedback, share what you learn, and raise the bar for design around you.\n\n - You build trust with product and engineering, challenge assumptions, and bring people along even across teams and time zones.\n\n - You care about the details and know how to make data-rich experiences feel clear, intuitive, and polished.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"ff4efd60-1313-4c8a-92e7-4e5e027cf355","title":"Payment Success Specialist – Activation","department":"Payments Program Management","team":"Payments Program Management","employmentType":"FullTime","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-09-09T19:45:52.001+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/ff4efd60-1313-4c8a-92e7-4e5e027cf355","applyUrl":"https://jobs.ashbyhq.com/weave/ff4efd60-1313-4c8a-92e7-4e5e027cf355/application","descriptionHtml":"The Payment Success Specialist – Activation is a pivotal, high-impact role that shapes the first impression and long-term success of Weave’s payments customers. As a trusted advisor and subject matter expert, you will lead customers through a strategic, white-glove onboarding journey — transforming the activation experience into a catalyst for sustained adoption, revenue growth, and operational transformation.
In this role, you are not simply enabling transactions — you are architecting how new customers integrate payments into their business model from day one. You’ll design activation strategies tailored to each customer’s workflows, train their teams with precision, and guide them through early adoption milestones that lay the foundation for long-term success. Your ability to influence behavior, anticipate challenges, and drive measurable outcomes will directly impact retention, revenue, and customer lifetime value.
This role is hybrid based out of our Lehi, UT HQ
This role reports to Team Lead, Payment Success
Serve as the primary consultant and trusted advisor for new payments customers, delivering a world-class onboarding experience from kickoff to activation.
Lead comprehensive Payment Success Introduction + Training Calls that go beyond setup — aligning Weave’s capabilities with the customer’s operational goals and success metrics.
Ensure flawless deployment of hardware, software, and Text-to-Pay workflows, guiding customers through best-practice configurations and tailored implementation plans.
Design activation roadmaps that strategically guide customers toward their first milestones, including completing three transactions with unique customers ,while embedding Weave Payments into daily operations.
Establish clear activation success criteria and set expectations for adoption, usage, and continued engagement.
Conduct proactive follow-up engagements with key stakeholders, assessing adoption progress and identifying opportunities for optimization.
Deliver strategic recommendations to remove barriers, streamline workflows, and maximize payment utilization — positioning Weave as a mission-critical revenue tool.
Act as a payments SME, advising customers on industry best practices, regulatory nuances, and operational strategies that improve financial performance.
Monitor customer processing volume for six months post-activation, using data-driven insights to identify opportunities for increased usage and deeper platform adoption.
Strategically guide customers toward reaching $5,000 in monthly processing volume — positioning them as Meaningful Volume Customers (MVC) and unlocking the full potential of Weave Payments.
Partner with internal stakeholders across Customer Success, Sales, and Product to share activation trends, feedback, and market intelligence that shape go-to-market strategy.
5+ years of experience in customer onboarding, activation, customer success, or implementation — preferably within SaaS, FinTech, or payments.
Proven expertise in payments technology, workflows, and best practices, with the ability to consult at a strategic level.
Exceptional communication and facilitation skills, including experience engaging with business owners, operations leaders, and financial decision-makers.
Advanced problem-solving skills — with the ability to proactively identify adoption risks, design tailored solutions, and influence outcomes.
Deep understanding of change management and how to guide customers through behavioral and operational shifts.
A results-driven mindset — consistently meeting or exceeding activation, volume, and adoption KPIs.
Highly collaborative and cross-functional — thrives on working with Sales, Product, and Support teams to deliver a seamless, high-impact customer experience.
Deep subject-matter expertise in payments, including knowledge of processing platforms, merchant onboarding, and transaction lifecycle.
Experience driving adoption of Stripe or similar payments solutions.
A track record of transforming onboarding into a revenue-accelerating motion, not just a support function.
Exceptional emotional intelligence and consultative skills — with the ability to influence behavior, build trust, and create advocates from day one.
A passion for delivering white-glove experiences that set the standard for customer excellence.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"The Payment Success Specialist – Activation is a pivotal, high-impact role that shapes the first impression and long-term success of Weave’s payments customers. As a trusted advisor and subject matter expert, you will lead customers through a strategic, white-glove onboarding journey — transforming the activation experience into a catalyst for sustained adoption, revenue growth, and operational transformation.\n\nIn this role, you are not simply enabling transactions — you are architecting how new customers integrate payments into their business model from day one. You’ll design activation strategies tailored to each customer’s workflows, train their teams with precision, and guide them through early adoption milestones that lay the foundation for long-term success. Your ability to influence behavior, anticipate challenges, and drive measurable outcomes will directly impact retention, revenue, and customer lifetime value.\n\n - This role is hybrid based out of our Lehi, UT HQ\n\n - This role reports to Team Lead, Payment Success\n\n\nWHAT YOU’LL OWN\n\n\nSTRATEGIC ACTIVATION & ONBOARDING\n\n - Serve as the primary consultant and trusted advisor for new payments customers, delivering a world-class onboarding experience from kickoff to activation.\n\n - Lead comprehensive Payment Success Introduction + Training Calls that go beyond setup — aligning Weave’s capabilities with the customer’s operational goals and success metrics.\n\n - Ensure flawless deployment of hardware, software, and Text-to-Pay workflows, guiding customers through best-practice configurations and tailored implementation plans.\n\n - Design activation roadmaps that strategically guide customers toward their first milestones, including completing three transactions with unique customers ,while embedding Weave Payments into daily operations.\n\n - Establish clear activation success criteria and set expectations for adoption, usage, and continued engagement.\n\n\nCUSTOMER ENABLEMENT & VALUE REALIZATION\n\n - Conduct proactive follow-up engagements with key stakeholders, assessing adoption progress and identifying opportunities for optimization.\n\n - Deliver strategic recommendations to remove barriers, streamline workflows, and maximize payment utilization — positioning Weave as a mission-critical revenue tool.\n\n - Act as a payments SME, advising customers on industry best practices, regulatory nuances, and operational strategies that improve financial performance.\n\n\nPOST-ACTIVATION SUCCESS & GROWTH ACCELERATION\n\n - Monitor customer processing volume for six months post-activation, using data-driven insights to identify opportunities for increased usage and deeper platform adoption.\n\n - Strategically guide customers toward reaching $5,000 in monthly processing volume — positioning them as Meaningful Volume Customers (MVC) and unlocking the full potential of Weave Payments.\n\n - Partner with internal stakeholders across Customer Success, Sales, and Product to share activation trends, feedback, and market intelligence that shape go-to-market strategy.\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - 5+ years of experience in customer onboarding, activation, customer success, or implementation — preferably within SaaS, FinTech, or payments.\n\n - Proven expertise in payments technology, workflows, and best practices, with the ability to consult at a strategic level.\n\n - Exceptional communication and facilitation skills, including experience engaging with business owners, operations leaders, and financial decision-makers.\n\n - Advanced problem-solving skills — with the ability to proactively identify adoption risks, design tailored solutions, and influence outcomes.\n\n - Deep understanding of change management and how to guide customers through behavioral and operational shifts.\n\n - A results-driven mindset — consistently meeting or exceeding activation, volume, and adoption KPIs.\n\n - Highly collaborative and cross-functional — thrives on working with Sales, Product, and Support teams to deliver a seamless, high-impact customer experience.\n\n \n\n\nWHAT WILL MAKE US LOVE YOU\n\n - Deep subject-matter expertise in payments, including knowledge of processing platforms, merchant onboarding, and transaction lifecycle.\n\n - Experience driving adoption of Stripe or similar payments solutions.\n\n - A track record of transforming onboarding into a revenue-accelerating motion, not just a support function.\n\n - Exceptional emotional intelligence and consultative skills — with the ability to influence behavior, build trust, and create advocates from day one.\n\n - A passion for delivering white-glove experiences that set the standard for customer excellence.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"a61ff19c-1306-43fb-acf3-bc1d28818f47","title":"Partner Sales Manager","department":"Revenue","team":"Channel Sales","employmentType":"FullTime","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-09-11T18:08:44.818+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/a61ff19c-1306-43fb-acf3-bc1d28818f47","applyUrl":"https://jobs.ashbyhq.com/weave/a61ff19c-1306-43fb-acf3-bc1d28818f47/application","descriptionHtml":"As a Partner Sales Manager on the Partner Sales team, you will play a pivotal role in driving revenue growth by engaging with our strategic channel partners and selling Weave's products and services into the dental space.
This role will report to the Manager of Partner Sales
This role will be hybrid onsite
What You Will Own
Channel Partner Collaboration:
Work closely with partner territory reps to convert qualified leads into closed deals.
Serve as the primary point of contact for the partner’s sales teams, ensuring alignment on goals, timelines, and strategies.
Work with partners to co-create sales and marketing materials, lead generation strategies, and ensure they have the resources they need to effectively sell Weave.
Sales Execution:
Manage the entire sales cycle from prospecting to closing, ensuring a seamless handoff from lead generation to customer acquisition.
Present and demonstrate Weave's suite of products and services to potential customers, articulating value propositions and differentiators tailored to their needs.
Close sales and meet or exceed quarterly revenue targets.
Revenue Growth and Lead Management:
Collaborate with Account Executives and partners to maximize revenue per lead and ensure efficient lead conversion.
Leverage Salesforce to track pipeline activity, forecast sales, and report on progress toward quotas.
Relationship Building & Retention:
Build strong, trusted relationships with key stakeholders at partner organizations.
Proactively identify client needs and present Weave's solutions to meet those needs, ensuring long-term success and retention.
Cross-functional Collaboration:
Regularly communicate with internal teams (e.g., sales, business development, customer success) to ensure alignment and support for sales initiatives.
Participate in team meetings to share insights, challenges, and best practices, contributing to the team's overall success.
Sales Training & Development:
Continuously develop product knowledge and sales skills through ongoing training, team collaboration, and personal initiative.
Stay up-to-date on Weave’s latest product features, sales processes, and industry trends.
What You Will Need to Accomplish the Job
2+ years of experience in a SaaS sales role (or channel sales, preferably with SMB-focused SaaS products).
Proven ability to sell in a channel sales environment, working closely with partners and territory reps.
Strong track record of achieving or exceeding sales quotas and revenue targets.
Excellent communication, presentation, and negotiation skills.
Ability to adapt and thrive in a fast-paced, dynamic sales environment.
Experience using Salesforce (or similar CRM) for pipeline management, tracking, forecasting, and reporting.
Proficiency in Zoom (or similar video conferencing tools) for virtual meetings and product demonstrations.
What Will Make Us Love You
Bachelor's degree in Business, Marketing, Sales, or a related field.
Experience in the dental industry is a plus, but not required.
Previous experience in channel sales or a partner-led sales model is highly preferred.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"As a Partner Sales Manager on the Partner Sales team, you will play a pivotal role in driving revenue growth by engaging with our strategic channel partners and selling Weave's products and services into the dental space.\n\n - This role will report to the Manager of Partner Sales\n\n - This role will be hybrid onsite\n\n\n\nWhat You Will Own\n\nChannel Partner Collaboration:\n\n - Work closely with partner territory reps to convert qualified leads into closed deals.\n\n - Serve as the primary point of contact for the partner’s sales teams, ensuring alignment on goals, timelines, and strategies.\n\n - Work with partners to co-create sales and marketing materials, lead generation strategies, and ensure they have the resources they need to effectively sell Weave.\n\nSales Execution:\n\n - Manage the entire sales cycle from prospecting to closing, ensuring a seamless handoff from lead generation to customer acquisition.\n\n - Present and demonstrate Weave's suite of products and services to potential customers, articulating value propositions and differentiators tailored to their needs.\n\n - Close sales and meet or exceed quarterly revenue targets.\n\nRevenue Growth and Lead Management:\n\n - Collaborate with Account Executives and partners to maximize revenue per lead and ensure efficient lead conversion.\n\n - Leverage Salesforce to track pipeline activity, forecast sales, and report on progress toward quotas.\n\nRelationship Building & Retention:\n\n - Build strong, trusted relationships with key stakeholders at partner organizations.\n\n - Proactively identify client needs and present Weave's solutions to meet those needs, ensuring long-term success and retention.\n\nCross-functional Collaboration:\n\n - Regularly communicate with internal teams (e.g., sales, business development, customer success) to ensure alignment and support for sales initiatives.\n\n - Participate in team meetings to share insights, challenges, and best practices, contributing to the team's overall success.\n\nSales Training & Development:\n\n - Continuously develop product knowledge and sales skills through ongoing training, team collaboration, and personal initiative.\n\n - Stay up-to-date on Weave’s latest product features, sales processes, and industry trends.\n\n\n\nWhat You Will Need to Accomplish the Job\n\n - 2+ years of experience in a SaaS sales role (or channel sales, preferably with SMB-focused SaaS products).\n\n - Proven ability to sell in a channel sales environment, working closely with partners and territory reps.\n\n - Strong track record of achieving or exceeding sales quotas and revenue targets.\n\n - Excellent communication, presentation, and negotiation skills.\n\n - Ability to adapt and thrive in a fast-paced, dynamic sales environment.\n\n - Experience using Salesforce (or similar CRM) for pipeline management, tracking, forecasting, and reporting.\n\n - Proficiency in Zoom (or similar video conferencing tools) for virtual meetings and product demonstrations.\n\n\n\nWhat Will Make Us Love You\n\n - Bachelor's degree in Business, Marketing, Sales, or a related field.\n\n - Experience in the dental industry is a plus, but not required.\n\n - Previous experience in channel sales or a partner-led sales model is highly preferred.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"8ccbe1aa-1ec5-482d-9d39-3d8e3bad5e12","title":"Manager Customer Success AI (Manager/Player-Coach)","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Weave - Headquarters (Lehi, UT)","secondaryLocations":[],"publishedAt":"2026-09-17T19:48:44.617+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"84043","addressRegion":"Utah","streetAddress":"1331 W Powell Way","addressCountry":"United States","addressLocality":"Lehi"}},"jobUrl":"https://jobs.ashbyhq.com/weave/8ccbe1aa-1ec5-482d-9d39-3d8e3bad5e12","applyUrl":"https://jobs.ashbyhq.com/weave/8ccbe1aa-1ec5-482d-9d39-3d8e3bad5e12/application","descriptionHtml":"The Manager of Customer Success- AI, acts as the subject matter expert and operational guide for Weave’s cutting-edge AI product suite, including our flagship AI Receptionist, and TrueLark legacy product. This individual manages and mentors a dedicated team of Weave across various designations- all firmly rooted in AI success- while maintaining strategic, hands-on ownership of a select portfolio of high-value, complex accounts. Your mission is to maximize product utilization, optimize conversational AI configurations to eliminate caller friction, and craft compelling data-driven ROI stories that secure long-term customer retention. Serving as a hybrid mentor and strategic consultant, you will bridge the gap between technical AI performance and executive-level business outcomes.
Reports to: Director of Enterprise Customer Success
This role is Hybrid
Team Leadership & Mentorship (Coach Scope):
Mentor, coach, and guide a team of Customer Success professionals, fostering a deep operational understanding of AI optimization methodologies and data translation.
Drive team-wide performance around core retention, feature adoption, and AI utilization metrics.
Conduct regular coaching, play review, and skill development sessions to build a team of highly consultative AI advocates.
Strategic Portfolio Ownership (Player Scope):
Directly manage a high-impact, strategic book of business of Mid-Market and Enterprise accounts.
Partner with key client decision-makers to align Weave’s AI solutions with their complex operational workflows and growth objectives.
AI Workflow Optimization:
Deeply analyze client operations, call coverage routing, scheduling patterns, and AI configuration to remove customer friction and maximize receptionist utilization.
Drive high-impact optimization playbooks to improve AI handle rates and operational efficiency for multi-location practices.
Data-Driven ROI Storytelling & Retention:
Interpret complex usage dashboards, call handle metrics, and commercial value data to build robust ROI business cases for customers.
Craft compelling, executive-ready presentations and QBRs that demonstrate concrete cost-savings and revenue expansion driven by AI features.
Systematically identify customer health risks and operationalize repeatable playbooks to mitigate churn and drive net retention.
Cross-Functional Collaboration:
Serve as the critical feedback loop between the front line and the Product, Engineering, Onboarding, and Sales teams to influence the AI product roadmap and refine the implementation process.
Key Performance Indicators (KPIs):
AI Utilization & Handle Rates: Drive high feature adoption and call handle rates across both individual and team-managed portfolios.
Net Revenue Retention (NRR): Achieve target logo and net retention, minimizing preventable churn by proving the economic value of Weave's AI offering.
ROI Program Execution: Standardize the delivery of data-driven business reviews showing verifiable customer ROI across the team.
SaaS CS & Leadership Experience: 3+ years of experience in Customer Success, Account Management, or consultative client-facing roles, with a proven track record of mentoring, leading projects, or coaching team members in a SaaS environment.
AI & Workflow Configuration Expertise: Strong technical and consultative aptitude with hands-on experience configuring telephony, call routing, conversational AI, or complex scheduling workflows.
Data Literacy & ROI Storytelling: Exceptional analytical skills with the ability to interpret raw usage data, translate technical metrics (e.g., call answer rates, automated handle times) into financial ROI, and present them convincingly to senior executives.
Strategic Stakeholder Management: Experience managing and advising complex multi-location accounts, establishing trust as a consultative business partner.
Communication Excellence: Elite verbal and written communication skills and the ability to be effective in both internal and external communication.
You are deeply passionate about artificial intelligence, emerging SaaS trends, and finding creative ways to automate client operations.
You possess a strong builder mindset—you enjoy creating playbooks, frameworks, and tools from scratch to help your team scale.
You are an empathetic leader and culture-builder who inspires others and brings a supportive, positive energy to the workplace.
You navigate growth-stage ambiguity with ease, adopting extreme ownership of obstacles and transforming them into strategic opportunities.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"The Manager of Customer Success- AI, acts as the subject matter expert and operational guide for Weave’s cutting-edge AI product suite, including our flagship AI Receptionist, and TrueLark legacy product. This individual manages and mentors a dedicated team of Weave across various designations- all firmly rooted in AI success- while maintaining strategic, hands-on ownership of a select portfolio of high-value, complex accounts. Your mission is to maximize product utilization, optimize conversational AI configurations to eliminate caller friction, and craft compelling data-driven ROI stories that secure long-term customer retention. Serving as a hybrid mentor and strategic consultant, you will bridge the gap between technical AI performance and executive-level business outcomes.\n\n - Reports to: Director of Enterprise Customer Success\n\n - This role is Hybrid\n\n \n\n\nWHAT YOU WILL OWN\n\n - Team Leadership & Mentorship (Coach Scope):\n \n - Mentor, coach, and guide a team of Customer Success professionals, fostering a deep operational understanding of AI optimization methodologies and data translation.\n \n - Drive team-wide performance around core retention, feature adoption, and AI utilization metrics.\n \n - Conduct regular coaching, play review, and skill development sessions to build a team of highly consultative AI advocates.\n\n - Strategic Portfolio Ownership (Player Scope):\n \n - Directly manage a high-impact, strategic book of business of Mid-Market and Enterprise accounts.\n \n - Partner with key client decision-makers to align Weave’s AI solutions with their complex operational workflows and growth objectives.\n\n - AI Workflow Optimization:\n \n - Deeply analyze client operations, call coverage routing, scheduling patterns, and AI configuration to remove customer friction and maximize receptionist utilization.\n \n - Drive high-impact optimization playbooks to improve AI handle rates and operational efficiency for multi-location practices.\n\n - Data-Driven ROI Storytelling & Retention:\n \n - Interpret complex usage dashboards, call handle metrics, and commercial value data to build robust ROI business cases for customers.\n \n - Craft compelling, executive-ready presentations and QBRs that demonstrate concrete cost-savings and revenue expansion driven by AI features.\n \n - Systematically identify customer health risks and operationalize repeatable playbooks to mitigate churn and drive net retention.\n\n - Cross-Functional Collaboration:\n \n - Serve as the critical feedback loop between the front line and the Product, Engineering, Onboarding, and Sales teams to influence the AI product roadmap and refine the implementation process.\n\n - Key Performance Indicators (KPIs):\n \n - AI Utilization & Handle Rates: Drive high feature adoption and call handle rates across both individual and team-managed portfolios.\n \n - Net Revenue Retention (NRR): Achieve target logo and net retention, minimizing preventable churn by proving the economic value of Weave's AI offering.\n \n - ROI Program Execution: Standardize the delivery of data-driven business reviews showing verifiable customer ROI across the team.\n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - SaaS CS & Leadership Experience: 3+ years of experience in Customer Success, Account Management, or consultative client-facing roles, with a proven track record of mentoring, leading projects, or coaching team members in a SaaS environment.\n\n - AI & Workflow Configuration Expertise: Strong technical and consultative aptitude with hands-on experience configuring telephony, call routing, conversational AI, or complex scheduling workflows.\n\n - Data Literacy & ROI Storytelling: Exceptional analytical skills with the ability to interpret raw usage data, translate technical metrics (e.g., call answer rates, automated handle times) into financial ROI, and present them convincingly to senior executives.\n\n - Strategic Stakeholder Management: Experience managing and advising complex multi-location accounts, establishing trust as a consultative business partner.\n\n - Communication Excellence: Elite verbal and written communication skills and the ability to be effective in both internal and external communication.\n\n\nWHAT WILL MAKE US LOVE YOU\n\n - You are deeply passionate about artificial intelligence, emerging SaaS trends, and finding creative ways to automate client operations.\n\n - You possess a strong builder mindset—you enjoy creating playbooks, frameworks, and tools from scratch to help your team scale.\n\n - You are an empathetic leader and culture-builder who inspires others and brings a supportive, positive energy to the workplace.\n\n - You navigate growth-stage ambiguity with ease, adopting extreme ownership of obstacles and transforming them into strategic opportunities.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "},{"id":"bd8a016a-1ed3-4a5f-b4aa-f2fcba0f01dd","title":"HR Business Partner","department":"HR","team":"HR","employmentType":"FullTime","location":"India","secondaryLocations":[],"publishedAt":"2026-09-17T16:27:24.045+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/weave/bd8a016a-1ed3-4a5f-b4aa-f2fcba0f01dd","applyUrl":"https://jobs.ashbyhq.com/weave/bd8a016a-1ed3-4a5f-b4aa-f2fcba0f01dd/application","descriptionHtml":"As the Senior HR Business Partner for India, you will provide high-impact HR partnership to India and US-based leaders and employees, aligning business priorities with Weave’s global People strategy and the needs of our India workforce. You will serve as a key stakeholder across the employee lifecycle, partnering closely with People Team functional and program owners in areas including onboarding, compliance, performance management, employee relations, engagement, hiring, events, and culture. Rather than operating as a standalone HR function, you will connect leaders, employees, and People Team partners to drive effective execution and strong outcomes in India. You will also serve as a strategic advisor and coach to leaders, bringing local insight and perspective to help strengthen our culture and employee experience in India.
This position reports to Director HRBPs & Employee Experience.
This position is remote (India)
Strategic Advising & Thought Partnership: Serve as the trusted HR advisor to leaders with India based employees and own how Weave's global people strategy comes to life in India. Shape initiatives while they are still being designed, not after they land.
Talent Insights & Analytics: Own the story behind India's talent data. Translate trends in attrition, hiring, performance, and engagement into recommendations leaders act on.
Global & Cultural Partnership: Be Weave's expert voice on the India employee experience and employment landscape, and make that experience something the whole People Team carries, not just one person.
Performance & Compensation: Support the compensation cycles in India, from calibration to manager coaching, partnering with Total Rewards on the global framework and bringing India market realities into the conversation.
Employee Relations: Own employee relations in India in a proactive manner, coaching managers through difficult moments and resolving concerns with fairness and sound judgment, in close partnership with the Director of HRBPs and Legal on sensitive matters.
Compliance & POSH: Own the India compliance landscape and serve as our first line for spotting risk, working alongside Legal, and external partners who handle statutory execution.
Talent Acquisition & Onboarding: Own workforce planning input and hiring manager readiness, and shape a new-hire experience people remember, partnering closely with our India recruiters and the Global Talent Acquisition team.
Engagement & Culture: Own the India engagement action plan and hold leaders accountable to it, partnering with Employee Experience so India's story connects to Weave's broader culture.
India Programs & Events: Own India Meets, town halls, recognition, and celebrations from concept through execution. These are yours to build.
Bachelor's degree or equivalent preferred.
7 plus years experience as a HRBP.
Strong communication, organizational, and problem-solving skills.
Experience building relationships and trust with stakeholders.
Experience working in a fast paced environment & willingness to take ownership for work outcomes.
Previous experience working in a technology company.
Experience working in a fast growth organization where scaling HR was needed.
Previously supporting an organization of 200+ employees.
Previous experience working with a U.S. based company.
Willingness to embrace the AI change and use these tools to further your work.
Ability to manage and lead cross-functional projects.
Working Some US hours will be required every week.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
","descriptionPlain":"As the Senior HR Business Partner for India, you will provide high-impact HR partnership to India and US-based leaders and employees, aligning business priorities with Weave’s global People strategy and the needs of our India workforce. You will serve as a key stakeholder across the employee lifecycle, partnering closely with People Team functional and program owners in areas including onboarding, compliance, performance management, employee relations, engagement, hiring, events, and culture. Rather than operating as a standalone HR function, you will connect leaders, employees, and People Team partners to drive effective execution and strong outcomes in India. You will also serve as a strategic advisor and coach to leaders, bringing local insight and perspective to help strengthen our culture and employee experience in India.\n\n - This position reports to Director HRBPs & Employee Experience.\n\n - This position is remote (India)\n \n\n\nWHAT YOU WILL OWN\n\n - Strategic Advising & Thought Partnership: Serve as the trusted HR advisor to leaders with India based employees and own how Weave's global people strategy comes to life in India. Shape initiatives while they are still being designed, not after they land.\n\n - Talent Insights & Analytics: Own the story behind India's talent data. Translate trends in attrition, hiring, performance, and engagement into recommendations leaders act on.\n\n - Global & Cultural Partnership: Be Weave's expert voice on the India employee experience and employment landscape, and make that experience something the whole People Team carries, not just one person.\n\n - Performance & Compensation: Support the compensation cycles in India, from calibration to manager coaching, partnering with Total Rewards on the global framework and bringing India market realities into the conversation.\n\n - Employee Relations: Own employee relations in India in a proactive manner, coaching managers through difficult moments and resolving concerns with fairness and sound judgment, in close partnership with the Director of HRBPs and Legal on sensitive matters.\n\n - Compliance & POSH: Own the India compliance landscape and serve as our first line for spotting risk, working alongside Legal, and external partners who handle statutory execution.\n\n - Talent Acquisition & Onboarding: Own workforce planning input and hiring manager readiness, and shape a new-hire experience people remember, partnering closely with our India recruiters and the Global Talent Acquisition team.\n\n - Engagement & Culture: Own the India engagement action plan and hold leaders accountable to it, partnering with Employee Experience so India's story connects to Weave's broader culture.\n\n - India Programs & Events: Own India Meets, town halls, recognition, and celebrations from concept through execution. These are yours to build.\n \n\n\nWHAT YOU WILL NEED TO ACCOMPLISH THE JOB\n\n - Bachelor's degree or equivalent preferred.\n\n - 7 plus years experience as a HRBP.\n\n - Strong communication, organizational, and problem-solving skills.\n \n\n\nWHAT WILL MAKE US LOVE YOU\n\n - Experience building relationships and trust with stakeholders.\n\n - Experience working in a fast paced environment & willingness to take ownership for work outcomes.\n\n - Previous experience working in a technology company.\n\n - Experience working in a fast growth organization where scaling HR was needed.\n\n - Previously supporting an organization of 200+ employees.\n\n - Previous experience working with a U.S. based company.\n\n - Willingness to embrace the AI change and use these tools to further your work.\n\n - Ability to manage and lead cross-functional projects.\n\n - Working Some US hours will be required every week.\n\nEmployment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.\n\nAt Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.\n\nWeave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\n\nBeware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. "}],"apiVersion":"1"}