About WorkHero: WorkHero believes that the right office manager can be the difference between a business surviving and thriving. WorkHero provides expert office support to small HVAC business owners, combining industry expertise with cutting-edge AI tools. We assign each customer a dedicated office manager with deep HVAC experience to handle administrative and operational tasks such as billing, payroll, permitting, and procurement. Our services save customers up to 16 hours a week, enabling them to focus on growing their business.
Quick highlights of our progress so far:
$5m Seed Round Raised
$1M ARR milestone hit
40+ Happy contractors and growing
Join an elite group of HVAC office managers from across the country
The Role: We're looking for an experienced HVAC office manager to join our team as a Remote Office Manager. In this role, you'll be the backbone of our service, using your expertise and our AI-powered tools to support multiple small HVAC contractors simultaneously. You'll provide the human touch that makes our service invaluable, while leveraging technology to multiply your impact. We believe that the best office managers know the industry inside and out. They do more than just handle tasks for an owner, they bring the capacity and experience to help an owner accomplish their goals - whether that’s growth, profitability, or getting their free time back.
What You'll Do:
Manage administrative operations for multiple HVAC contractors, including scheduling, invoicing, and customer service
Use our AI-powered tools to optimize workflows and support business growth
Share your HVAC industry knowledge with our product team to improve our AI solutions
Help contractors implement tools and processes to enhance efficiency
Tailor your approach to meet the unique needs of each contractor
You're a Great Fit If:
You have experience in HVAC office management, especially with small businesses
You understand HVAC business operations and industry challenges
You're skilled with tools like QuickBooks, Jobber, HouseCall Pro, ServiceTitan
You’re highly organized and can manage multiple priorities effectively
You communicate clearly and can build strong relationships, even remotely
You're comfortable with technology and excited about integrating AI into your workflow
You can work independently and thrive in a dynamic, evolving environment
Nice-to-Haves:
Experience supporting multiple businesses simultaneously
A knack for process improvement and optimizing workflows
Familiarity with or enthusiasm for learning about AI tools
Why Join Us:
Help multiple amazing small business owners
Work with other rockstar office managers
Competitive salary, health benefits, and equity in a growing startup
Work remotely and enjoy a flexible schedule
Be at the forefront of innovation in the HVAC industry
Grow your skills and career in a dynamic tech startup
The WorkHero Difference: At WorkHero, you're more than an office manager - you're a key partner in driving success for multiple HVAC businesses. You'll use your skills and our AI to help contractors focus on what they do best. It's a chance to multiply your impact and be part of shaping the future of HVAC office management.
We are committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and experiences.
","descriptionPlain":"About WorkHero: WorkHero http://www.workhero.pro/ believes that the right office manager can be the difference between a business surviving and thriving. WorkHero provides expert office support to small HVAC business owners, combining industry expertise with cutting-edge AI tools. We assign each customer a dedicated office manager with deep HVAC experience to handle administrative and operational tasks such as billing, payroll, permitting, and procurement. Our services save customers up to 16 hours a week, enabling them to focus on growing their business.\n\n\n\nQuick highlights of our progress so far:\n\n - $5m Seed Round Raised\n\n - $1M ARR milestone hit\n\n - 40+ Happy contractors and growing\n\n - Join an elite group of HVAC office managers from across the country\n\n\n\nThe Role: We're looking for an experienced HVAC office manager to join our team as a Remote Office Manager. In this role, you'll be the backbone of our service, using your expertise and our AI-powered tools to support multiple small HVAC contractors simultaneously. You'll provide the human touch that makes our service invaluable, while leveraging technology to multiply your impact. We believe that the best office managers know the industry inside and out. They do more than just handle tasks for an owner, they bring the capacity and experience to help an owner accomplish their goals - whether that’s growth, profitability, or getting their free time back.\n\n\n\nWhat You'll Do:\n\n - Manage administrative operations for multiple HVAC contractors, including scheduling, invoicing, and customer service\n\n - Use our AI-powered tools to optimize workflows and support business growth\n\n - Share your HVAC industry knowledge with our product team to improve our AI solutions\n\n - Help contractors implement tools and processes to enhance efficiency\n\n - Tailor your approach to meet the unique needs of each contractor\n\n\n\nYou're a Great Fit If:\n\n - You have experience in HVAC office management, especially with small businesses\n\n - You understand HVAC business operations and industry challenges\n\n - You're skilled with tools like QuickBooks, Jobber, HouseCall Pro, ServiceTitan\n\n - You’re highly organized and can manage multiple priorities effectively\n\n - You communicate clearly and can build strong relationships, even remotely\n\n - You're comfortable with technology and excited about integrating AI into your workflow\n\n - You can work independently and thrive in a dynamic, evolving environment\n\n\n\nNice-to-Haves:\n\n - Experience supporting multiple businesses simultaneously\n\n - A knack for process improvement and optimizing workflows\n\n - Familiarity with or enthusiasm for learning about AI tools\n\n\n\nWhy Join Us:\n\n - Help multiple amazing small business owners\n\n - Work with other rockstar office managers\n\n - Competitive salary, health benefits, and equity in a growing startup\n\n - Work remotely and enjoy a flexible schedule\n\n - Be at the forefront of innovation in the HVAC industry\n\n - Grow your skills and career in a dynamic tech startup\n\n\n\nThe WorkHero Difference: At WorkHero, you're more than an office manager - you're a key partner in driving success for multiple HVAC businesses. You'll use your skills and our AI to help contractors focus on what they do best. It's a chance to multiply your impact and be part of shaping the future of HVAC office management.\n\n\n\nWe are committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and experiences.","compensation":{"compensationTierSummary":"$70K – $90K • Offers Equity","scrapeableCompensationSalarySummary":"$70K - $90K","compensationTiers":[{"id":"ded96ca8-31f2-4853-943f-32f29c8d95ee","tierSummary":"Compensation $70K – $90K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"889426f6-591b-4513-82f4-ed568b919e84","summary":"Compensation $70K – $90K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":70000,"maxValue":90000},{"id":"b760aa2e-d92e-4f87-b1e7-a0dadc5ea741","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":70000,"maxValue":90000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"125a463b-e004-4df3-9d14-55ac087a11a3","title":"Junior Office Manager (HVAC), Accounts Receivable Focus","department":"Service","team":"Service","employmentType":"FullTime","location":"USA (Remote)","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-11T02:13:32.540+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/workhero/125a463b-e004-4df3-9d14-55ac087a11a3","applyUrl":"https://jobs.ashbyhq.com/workhero/125a463b-e004-4df3-9d14-55ac087a11a3/application","descriptionHtml":"WorkHero believes that the right office manager can be the difference between a business surviving and thriving. WorkHero provides expert office support to small HVAC business owners, combining industry expertise with cutting-edge AI tools. We handle administrative and operational tasks such as billing, payroll, permitting, and procurement. Our services save customers up to 16 hours a week, enabling them to focus on growing their business.
We're hiring a Junior Office Manager to own the phone work that keeps our clients' cash flowing. The bulk of your day is accounts receivable collections calls - calling homeowners and commercial customers on behalf of our HVAC clients to follow up on unpaid invoices, confirm payment, and resolve billing questions. You'll also handle a smaller mix of scheduling calls and one-off outbound campaigns as they come up.
This is a phone-forward role. You will be on calls for most of your working day. If you like the rhythm of a call queue, you know how to stay pleasant on the twentieth \"I'll pay it next week\" of the morning- this is a good fit.
A/R collections calls (primary): Work aging reports across multiple client accounts, contacting customers on past-due invoices, negotiating payment, taking payment over the phone, and accurately documenting every outcome.
Follow-up and escalation: Maintain a callback cadence on open balances, flag disputed invoices and accounts that need to escalate to the account team or the client owner.
Light scheduling calls: Confirm appointments, reschedule, and reach out for maintenance agreement renewals when an account needs coverage.
Ad hoc outbound: Occasional additional outbound, which could include membership renewal pushes, estimate follow-ups, customer win-back lists, and similar campaigns.
Documentation: Log call notes and payment commitments in a tracking sheet or the client's field service management platform so the account team always knows where each balance stands.
2+ years in an outbound or high-volume call centre role for an HVAC shop, or 2+ years as a dispatcher/CSR at an HVAC shop. HVAC-shop experience is a must-have.
Familiarity with HVAC terminology (system types, maintenance agreements, common repair line items).
Comfort with collections conversations - you can ask for money directly and stay calm, friendly and professional when a customer gets frustrated.
Above average people skills, with a pleasant demeanour and a strong ability to built rapport.
Solid written communication for tracking collections and internal handoffs.
Reliability and self-management in a remote setting - you keep to a schedule without supervision.
Reliable high-speed internet and a quiet dedicated workspace.
Hands-on experience with ServiceTitan, Housecall Pro, or Jobber.
Prior A/R or collections experience specifically in the trades.
Experience working with U.S. customers across multiple time zones.
Aging balances on your assigned accounts shrink month over month.
Call volume and contact rates hold steady without quality slipping.
Our Senior Office Managers never get surprised - disputes and problem accounts surface early.
Customers stay customers. Collections calls are done in a way that protects the client's relationship with their homeowner.
Fully remote, with a distributed team
A clearly defined role with a measurable impact you can point to.
We build AI automation into the work - you'll spend your time on conversations, not on manual list-pulling.
Opportunities for growth and promotion
WorkHero is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
","descriptionPlain":"ABOUT WORKHERO\n\nWorkHero http://www.workhero.pro/ believes that the right office manager can be the difference between a business surviving and thriving. WorkHero provides expert office support to small HVAC business owners, combining industry expertise with cutting-edge AI tools. We handle administrative and operational tasks such as billing, payroll, permitting, and procurement. Our services save customers up to 16 hours a week, enabling them to focus on growing their business.\n\n\n\n\nTHE ROLE\n\nWe're hiring a Junior Office Manager to own the phone work that keeps our clients' cash flowing. The bulk of your day is accounts receivable collections calls - calling homeowners and commercial customers on behalf of our HVAC clients to follow up on unpaid invoices, confirm payment, and resolve billing questions. You'll also handle a smaller mix of scheduling calls and one-off outbound campaigns as they come up.\n\nThis is a phone-forward role. You will be on calls for most of your working day. If you like the rhythm of a call queue, you know how to stay pleasant on the twentieth \"I'll pay it next week\" of the morning- this is a good fit.\n\n\n\n\nWHAT YOU'LL DO\n\n - A/R collections calls (primary): Work aging reports across multiple client accounts, contacting customers on past-due invoices, negotiating payment, taking payment over the phone, and accurately documenting every outcome.\n\n - Follow-up and escalation: Maintain a callback cadence on open balances, flag disputed invoices and accounts that need to escalate to the account team or the client owner.\n\n - Light scheduling calls: Confirm appointments, reschedule, and reach out for maintenance agreement renewals when an account needs coverage.\n\n - Ad hoc outbound: Occasional additional outbound, which could include membership renewal pushes, estimate follow-ups, customer win-back lists, and similar campaigns.\n\n - Documentation: Log call notes and payment commitments in a tracking sheet or the client's field service management platform so the account team always knows where each balance stands.\n\n\n\n\nYOU’RE A GREAT FIT IF:\n\n\nREQUIRED\n\n - 2+ years in an outbound or high-volume call centre role for an HVAC shop, or 2+ years as a dispatcher/CSR at an HVAC shop. HVAC-shop experience is a must-have.\n\n - Familiarity with HVAC terminology (system types, maintenance agreements, common repair line items).\n\n - Comfort with collections conversations - you can ask for money directly and stay calm, friendly and professional when a customer gets frustrated.\n\n - Above average people skills, with a pleasant demeanour and a strong ability to built rapport.\n\n - Solid written communication for tracking collections and internal handoffs.\n\n - Reliability and self-management in a remote setting - you keep to a schedule without supervision.\n\n - Reliable high-speed internet and a quiet dedicated workspace.\n\n\n\n\nPREFERRED\n\n - Hands-on experience with ServiceTitan, Housecall Pro, or Jobber.\n\n - Prior A/R or collections experience specifically in the trades.\n\n - Experience working with U.S. customers across multiple time zones.\n\n\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - Aging balances on your assigned accounts shrink month over month.\n\n - Call volume and contact rates hold steady without quality slipping.\n\n - Our Senior Office Managers never get surprised - disputes and problem accounts surface early.\n\n - Customers stay customers. Collections calls are done in a way that protects the client's relationship with their homeowner.\n\n\n\n\nWHY WORKHERO\n\n - Fully remote, with a distributed team\n\n - A clearly defined role with a measurable impact you can point to.\n\n - We build AI automation into the work - you'll spend your time on conversations, not on manual list-pulling.\n\n - Opportunities for growth and promotion\n\n\n\nWorkHero is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.","compensation":{"compensationTierSummary":"$50K – $65K • Offers Equity","scrapeableCompensationSalarySummary":"$50K - $65K","compensationTiers":[{"id":"0b58f089-5198-4428-aca9-acbf69e97430","tierSummary":"Compensation $50K – $65K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e6616165-79ab-4b9a-983d-751189868502","summary":"Compensation $50K – $65K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":50000,"maxValue":65000},{"id":"c6defe31-1c34-4c19-9198-3d21e3db2447","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":50000,"maxValue":65000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"5fca94a0-7705-42f9-9cde-7b1e254f7ad1","title":"Senior Product Manager","department":"Product & Engineering","team":"Product & Engineering","employmentType":"FullTime","location":"USA (Remote)","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Cambridge, MA","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-13T14:43:28.137+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/workhero/5fca94a0-7705-42f9-9cde-7b1e254f7ad1","applyUrl":"https://jobs.ashbyhq.com/workhero/5fca94a0-7705-42f9-9cde-7b1e254f7ad1/application","descriptionHtml":"WorkHero is building the AI-powered back office for the skilled trades, starting with the $50B+ HVAC industry. Small contractors are great at their trade but lose 20+ hours a week to invoicing, permits, and paperwork. WorkHero has a team of expert office managers who run their back office, and their work is backed by automation and AI tooling that lets a small team do far more than they otherwise could. We launched in late 2024 and work with contractors across the country.
We're hiring a senior product manager to build the AI systems at the core of the product. It's a hard problem: getting an agent to reliably run a business's back office. It's also what determines how fast we grow, because the stronger these agents become, the more contractors each office manager can serve. This role is a key part of our company's next stage. You'd own that work alongside a small, senior team with deep experience in AI, product, and the trades.
Tens of thousands of small HVAC contractors, who keep our homes comfortable and enable the climate transition, are drowning in administrative work. Legacy software is clunky, full-time admins are expensive, and owners spend 20+ hours per week on paperwork.
WorkHero changes that.
Our platform combines agentic AI with human-in-the-loop operations to autonomously handle back-office workflows like invoicing, permits, rebates, pricebooks, warranty registration and a whole lot more. Instead of asking contractors to learn new tools, our AI agents do the work, with expert office managers providing oversight and operational coaching.
The result: real work gets done autonomously, helping small contractors grow profitable, resilient businesses while accelerating heat pump adoption nationwide.
We've raised over $8M to date and are backed by Navitas Capital, Workshop Ventures, York IE, and strategic angels including a former ServiceTitan executive. Our advisors include Chad Laurans (Founder of SimpliSafe) and Gerald Chertavian (Founder of Year Up).
You'll be an early product hire working alongside our founding PM and co-founder. Where they hold strategy across the whole product, you go deep on the engine that does the work: our AI systems. You own the product question of whether each is genuinely accomplishing the user's goal, and how we know.
This is a senior individual-contributor role built around depth. You'll own one or two product verticals end to end, working close with engineering, service, sales, and the customer. You'll report to our founding PM, who holds product strategy and prioritization across the whole product. Within your area, you own the roadmap, the craft, and the results, and the closer you get to users, the more your work shapes where we go next.
We're looking for a high-craft PM who wants to be in the weeds on hard problems: shaping how an agent's prompt, tools, and knowledge cohere into one experience, holding a high bar on quality, and building the evals and instrumentation that show whether it works. Crucially, this is product work: you keep the user's goal at the center and treat evals as the instrument, not the job.
This is an AI-native role. You'll shape agentic systems, and you'll lean on AI heavily in your own work. If going deep while keeping the bigger picture in your head sounds like your kind of product work, keep reading.
Own your workstream end to end. Own and evolve the roadmap for your product area: dependencies, delivery, and the calls to make when priorities shift. Take features from requirements through launch, documentation, and iteration, and keep a clear line of sight to whether they move adoption, retention, and revenue.
Turn ambiguity into product. Translate messy, ambiguous user needs into concrete AI behaviors, workflows, and requirements. Boil complex technical tradeoffs down into product decisions your team can act on.
Stay close to users. Spend real time with our Senior Office Managers and contractor customers. Run discovery that gets past the surface: ask \"why\" with empathy, listen hard, and let what you learn drive what you build.
Define with engineering. Own the use cases, specs, and tradeoffs for your area. You're in the weeds by preference, not throwing specs over the wall, and you bring real UX instincts for the unstructured, AI-driven workflows this product runs on.
Hold the bar. You have a clear sense of what good looks like, and you keep raising the quality bar in your area. QA here is a partnership with our product-minded engineers, not a gate you stand at, and you help the team ship work everyone's proud of without slowing work down.
Prove it's working. Define success metrics across customer satisfaction, operational efficiency, and agent performance, and drive continuous improvement through data, user feedback, and experimentation. Build the measurement muscle we don't have yet: own the KPIs, stand up the evals and instrumentation, and feed what you learn into the next round.
You have strong product management experience. You've owned products from strategy through launch, and you move easily between big-picture thinking and hands-on execution. You have real product judgment: you make the hard calls on priorities and tradeoffs, you know what to say no to, and you back your decisions with the right amount of data and research. You bring 4–6 years of product management experience.
You go deep while holding the big picture. You can live inside the details of a workstream and still hold the wider product and business in your head. You know which details matter and which don't.
You think in AI. You're curious and creative about what's newly possible, and happy to rethink a user experience from first principles rather than port over how it worked before. You understand LLMs well enough to reason about their limits and tradeoffs, and you can test an LLM pipeline in a structured way using no-code and prototyping tools.
You use AI as core infrastructure. It's woven through how you work: AI helps you get through discovery faster, turn interviews and feedback into first-draft PRDs and specs, and show up to planning with a working prototype instead of a deck — all sharpened by your own judgment. You can say concretely what it's replaced and where it breaks.
You're a strong communicator and collaborator. You get engineering, service, and GTM partners aligned without needing formal authority. You write and speak clearly, tight enough for an exec summary and deep enough for a technical reader, and you run a meeting that's worth people's time. You flag problems early and bring recommendations, not just questions.
You're comfortable where there's no playbook. You're scrappy, at ease building where there's no process yet, and you run independently on light direction. And you know the deal at a small startup: your job is to own your area deeply, but roles blur, and sometimes the highest-leverage move is to step outside your lane, which you're glad to do, without letting the bar slip on what's yours.
You raise the bar. You hold a high standard for craft and quality and can tell genuinely good work from merely fine, which is often in the details others skim past. You lift the standard of the people around you, without becoming precious about polish that doesn't matter.
A strong eye for UX in web and mobile products, and especially for conversational interfaces (chat or voice), where much of this product lives
Hands-on experience building LLM-powered products or agents, like prompt, tool, and eval work, even from a side project.
Experience standing up an evals / measurement or instrumentation practice, or owning analytics in a prior role
Early- or growth-stage B2B SaaS product management experience; vertical SaaS or SMB tooling a plus
Familiarity with FSM software (Housecall Pro, ServiceTitan, Jobber) or the HVAC / field-service domain (nice to have, not required; our founding PM and Senior Office Managers hold the domain context, and you bring the technology foresight)
WorkHero is committed to building a diverse team. We encourage candidates from all backgrounds to apply.
","descriptionPlain":"WorkHero is building the AI-powered back office for the skilled trades, starting with the $50B+ HVAC industry. Small contractors are great at their trade but lose 20+ hours a week to invoicing, permits, and paperwork. WorkHero has a team of expert office managers who run their back office, and their work is backed by automation and AI tooling that lets a small team do far more than they otherwise could. We launched in late 2024 and work with contractors across the country.\n\nWe're hiring a senior product manager to build the AI systems at the core of the product. It's a hard problem: getting an agent to reliably run a business's back office. It's also what determines how fast we grow, because the stronger these agents become, the more contractors each office manager can serve. This role is a key part of our company's next stage. You'd own that work alongside a small, senior team with deep experience in AI, product, and the trades.\n\n\n\n\nABOUT WORKHERO\n\nTens of thousands of small HVAC contractors, who keep our homes comfortable and enable the climate transition, are drowning in administrative work. Legacy software is clunky, full-time admins are expensive, and owners spend 20+ hours per week on paperwork.\n\nWorkHero changes that.\n\nOur platform combines agentic AI with human-in-the-loop operations to autonomously handle back-office workflows like invoicing, permits, rebates, pricebooks, warranty registration and a whole lot more. Instead of asking contractors to learn new tools, our AI agents do the work, with expert office managers providing oversight and operational coaching.\n\nThe result: real work gets done autonomously, helping small contractors grow profitable, resilient businesses while accelerating heat pump adoption nationwide.\n\nWe've raised over $8M to date and are backed by Navitas Capital, Workshop Ventures, York IE, and strategic angels including a former ServiceTitan executive. Our advisors include Chad Laurans (Founder of SimpliSafe) and Gerald Chertavian (Founder of Year Up).\n\n\n\n\nTHE ROLE\n\nYou'll be an early product hire working alongside our founding PM and co-founder. Where they hold strategy across the whole product, you go deep on the engine that does the work: our AI systems. You own the product question of whether each is genuinely accomplishing the user's goal, and how we know.\n\nThis is a senior individual-contributor role built around depth. You'll own one or two product verticals end to end, working close with engineering, service, sales, and the customer. You'll report to our founding PM, who holds product strategy and prioritization across the whole product. Within your area, you own the roadmap, the craft, and the results, and the closer you get to users, the more your work shapes where we go next.\n\nWe're looking for a high-craft PM who wants to be in the weeds on hard problems: shaping how an agent's prompt, tools, and knowledge cohere into one experience, holding a high bar on quality, and building the evals and instrumentation that show whether it works. Crucially, this is product work: you keep the user's goal at the center and treat evals as the instrument, not the job.\n\nThis is an AI-native role. You'll shape agentic systems, and you'll lean on AI heavily in your own work. If going deep while keeping the bigger picture in your head sounds like your kind of product work, keep reading.\n\n\n\n\nWHAT YOU'LL OWN\n\nOwn your workstream end to end. Own and evolve the roadmap for your product area: dependencies, delivery, and the calls to make when priorities shift. Take features from requirements through launch, documentation, and iteration, and keep a clear line of sight to whether they move adoption, retention, and revenue.\n\nTurn ambiguity into product. Translate messy, ambiguous user needs into concrete AI behaviors, workflows, and requirements. Boil complex technical tradeoffs down into product decisions your team can act on.\n\nStay close to users. Spend real time with our Senior Office Managers and contractor customers. Run discovery that gets past the surface: ask \"why\" with empathy, listen hard, and let what you learn drive what you build.\n\nDefine with engineering. Own the use cases, specs, and tradeoffs for your area. You're in the weeds by preference, not throwing specs over the wall, and you bring real UX instincts for the unstructured, AI-driven workflows this product runs on.\n\nHold the bar. You have a clear sense of what good looks like, and you keep raising the quality bar in your area. QA here is a partnership with our product-minded engineers, not a gate you stand at, and you help the team ship work everyone's proud of without slowing work down.\n\nProve it's working. Define success metrics across customer satisfaction, operational efficiency, and agent performance, and drive continuous improvement through data, user feedback, and experimentation. Build the measurement muscle we don't have yet: own the KPIs, stand up the evals and instrumentation, and feed what you learn into the next round.\n\n\n\n\nWHO WE'RE LOOKING FOR\n\nYou have strong product management experience. You've owned products from strategy through launch, and you move easily between big-picture thinking and hands-on execution. You have real product judgment: you make the hard calls on priorities and tradeoffs, you know what to say no to, and you back your decisions with the right amount of data and research. You bring 4–6 years of product management experience.\n\nYou go deep while holding the big picture. You can live inside the details of a workstream and still hold the wider product and business in your head. You know which details matter and which don't.\n\nYou think in AI. You're curious and creative about what's newly possible, and happy to rethink a user experience from first principles rather than port over how it worked before. You understand LLMs well enough to reason about their limits and tradeoffs, and you can test an LLM pipeline in a structured way using no-code and prototyping tools.\n\nYou use AI as core infrastructure. It's woven through how you work: AI helps you get through discovery faster, turn interviews and feedback into first-draft PRDs and specs, and show up to planning with a working prototype instead of a deck — all sharpened by your own judgment. You can say concretely what it's replaced and where it breaks.\n\nYou're a strong communicator and collaborator. You get engineering, service, and GTM partners aligned without needing formal authority. You write and speak clearly, tight enough for an exec summary and deep enough for a technical reader, and you run a meeting that's worth people's time. You flag problems early and bring recommendations, not just questions.\n\nYou're comfortable where there's no playbook. You're scrappy, at ease building where there's no process yet, and you run independently on light direction. And you know the deal at a small startup: your job is to own your area deeply, but roles blur, and sometimes the highest-leverage move is to step outside your lane, which you're glad to do, without letting the bar slip on what's yours.\n\nYou raise the bar. You hold a high standard for craft and quality and can tell genuinely good work from merely fine, which is often in the details others skim past. You lift the standard of the people around you, without becoming precious about polish that doesn't matter.\n\n\n\n\nWHAT WOULD MAKE YOU EXCEPTIONAL\n\n - A strong eye for UX in web and mobile products, and especially for conversational interfaces (chat or voice), where much of this product lives\n\n - Hands-on experience building LLM-powered products or agents, like prompt, tool, and eval work, even from a side project.\n\n - Experience standing up an evals / measurement or instrumentation practice, or owning analytics in a prior role\n\n - Early- or growth-stage B2B SaaS product management experience; vertical SaaS or SMB tooling a plus\n\n - Familiarity with FSM software (Housecall Pro, ServiceTitan, Jobber) or the HVAC / field-service domain (nice to have, not required; our founding PM and Senior Office Managers hold the domain context, and you bring the technology foresight)\n\n\n\nWorkHero is committed to building a diverse team. We encourage candidates from all backgrounds to apply.","compensation":{"compensationTierSummary":"$150K – $170K • Offers Equity","scrapeableCompensationSalarySummary":"$150K - $170K","compensationTiers":[{"id":"fbb025ed-2b7e-4c52-ba06-2bc43c10a204","tierSummary":"$150K – $170K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"82faa995-210e-4785-aa18-d478f59930d9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"bce48ca0-7c94-43cc-80a0-651879e07753","summary":"$150K – $170K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":170000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":170000}]}},{"id":"2b76354a-1012-476f-a7fe-9e044a1d16e9","title":"AI Automation Engineer","department":"Automations","team":"Automations","employmentType":"FullTime","location":"USA (Remote)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Cambridge, MA","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-21T00:46:04.820+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/workhero/2b76354a-1012-476f-a7fe-9e044a1d16e9","applyUrl":"https://jobs.ashbyhq.com/workhero/2b76354a-1012-476f-a7fe-9e044a1d16e9/application","descriptionHtml":"WorkHero is building the AI-powered back office for the skilled trades, starting with the $50B+ HVAC industry. We recently crossed $1M in ARR, closed $8M in seed funding, and are expanding our product and engineering organization. We're growing the team that turns the messy, undocumented workflows of small HVAC businesses into AI-powered automations that run on their own.
Tens of thousands of small HVAC contractors, the small business owners who keep our homes comfortable and install the heat pumps that enable our energy transition, are drowning in administrative work. Legacy software is clunky, full-time admins are expensive, and owner-operators spend 10+ hours per week on admin work.
WorkHero changes that.
Our platform combines agentic AI with human-in-the-loop operations to autonomously handle back-office workflows like invoicing, permits, rebates, pricebooks, warranty registration and a whole lot more. Instead of asking contractors to learn new tools, our AI agents do the work with expert office managers providing oversight and operational coaching.
The result: real work gets done autonomously, helping independent contractors grow profitable, resilient businesses while accelerating heat pump adoption nationwide.
We've raised over $8M to date and are backed by Navitas Capital, Workshop Ventures, York IE, and strategic angels including a former ServiceTitan executive. Our advisors include Chad Laurans (Founder of SimpliSafe) and Gerald Chertavian (Founder of Year Up).
You'll sit between the contractors who own these businesses, our Senior Office Managers (SOMs) who run their back offices, and the engineers who build our platform — and for your accounts, you own the outcome. Your success isn't measured in automations shipped; it's measured in what changed for the contractor: hours back, invoices out faster, fewer things falling through cracks.
Learn how each business runs, then help shape what it becomes. Join onboarding calls, shadow SOMs, and sit with owners. Almost none of how these businesses operate is written down anywhere; it lives in someone's head and in the exceptions they've been making for years. You'll draw it out and make sense of it — but documenting the current state is only the start. The real work is partnering with the owner and SOM to imagine the ideal, AI-enabled version of the process, and turning that into a clear spec our system can act on.
Build the automations, then own them in production. Use our workflow builder, automation engine, and agentic tooling to ship automations that handle real work for real accounts. Then stay with them: watch the runs, catch the failures, figure out why a step broke on one account but not another. Build in the error handling, fallbacks, and checks that let a workflow survive a messy Monday, not just a clean demo. Write the specs, skills, and templates that make the system faster and smarter the next time around.
Find the patterns. We're moving from bespoke builds per account toward workflows that serve many businesses through configuration. Customization never goes away in this business; the goal is doing more of it, faster, with the same team. You'll spot what repeats across accounts, identify the dimensions of variation that make generalization possible, and bring what you learn in the field back to the roadmap. You’ll play an active role in shaping how our platform gets built.
Clear process thinking. You can take the tangled operations of small businesses, map them end to end, and find the structured processes hiding inside. You've done this before — through interviews, documentation, flowcharts — and used what you mapped to change how the work actually got done. Plenty of people can describe complexity accurately. We need someone who can resolve it into something simpler that works better.
Technical fluency. You stay close to the frontier of AI tooling, prompt LLMs effectively, and build with workflow tools like Zapier, Make, or n8n, AI coding tools, or your own scripts. You can read API docs and understand what's possible between two systems. You should understand what our platform can do, where the limits are, and when something ought to be possible but isn't yet. When you hit a wall, you should be able to bring a clear ask to an engineer, but you won’t need a software engineering background to succeed.
Comfort in front of customers. You'll lead discovery calls with owners and SOMs, ask the questions that surface how a business really works, and present what you've built. You don't need to be a closer, but people should walk away from a call with you feeling understood and confident their business is in good hands.
A high bar for quality. Small business owners trust us with their livelihoods. These automations touch invoices, payroll, and money moving between real people. You sweat the edge cases, check your work against reality, and treat a workflow as unfinished until it holds up on a bad day, not just a good one. You've made an automation reliable, not just functional: error handling, sensible fallbacks, and some way of knowing the output is actually right.
(Bonus) Trades / SMB industry experience. Experience in the trades or field service, hands-on familiarity with an FSM platform like HouseCall Pro, ServiceTitan, or Jobber, and/or familiarity with QuickBooks or small-business bookkeeping are accelerants for this role. Someone who already knows how an HVAC business runs has a head start on making an impact for our customers.
For decades, the software available to small contractors was built horizontally, designed to serve a dozen service businesses all at once. The result was that owners had to bend their workflows around the software, and most end up underutilizing the tool. Today we have an opportunity to build software that adapts to each contractor's business, and does far more of the work than ever before. That's the work of this role: identifying the core workflows of our customers and tailoring our solutions to meet them where they are.
If we get this right, thousands of small business owners across the trades get their nights and weekends back, build real wealth for their families, and compete on equal footing with private equity-backed conglomerates. Meanwhile, we build the productive capacity necessary to install millions of heat pumps and enable our energy transition.
This role can be a starting point for a dynamic career at WorkHero. As our product continues to advance, the reach of each automation engineer multiplies and the scope of our automations (and soon agents) will expand. If you demonstrate interest and aptitude, this is also a great launch pad for roles on our Product and Engineering teams.
Location: Remote, or hybrid in Cambridge, MA if you're local. The full team gets together in person several times a year.
Compensation: $100,000 to $130,000 base, plus meaningful equity.
Reports to: Co-founder
WorkHero is committed to building a diverse team. We encourage candidates from all backgrounds to apply.
","descriptionPlain":"WorkHero is building the AI-powered back office for the skilled trades, starting with the $50B+ HVAC industry. We recently crossed $1M in ARR, closed $8M in seed funding, and are expanding our product and engineering organization. We're growing the team that turns the messy, undocumented workflows of small HVAC businesses into AI-powered automations that run on their own.\n\n\n\n\nABOUT WORKHERO\n\nTens of thousands of small HVAC contractors, the small business owners who keep our homes comfortable and install the heat pumps that enable our energy transition, are drowning in administrative work. Legacy software is clunky, full-time admins are expensive, and owner-operators spend 10+ hours per week on admin work.\n\nWorkHero changes that.\n\nOur platform combines agentic AI with human-in-the-loop operations to autonomously handle back-office workflows like invoicing, permits, rebates, pricebooks, warranty registration and a whole lot more. Instead of asking contractors to learn new tools, our AI agents do the work with expert office managers providing oversight and operational coaching.\n\nThe result: real work gets done autonomously, helping independent contractors grow profitable, resilient businesses while accelerating heat pump adoption nationwide.\n\nWe've raised over $8M to date and are backed by Navitas Capital, Workshop Ventures, York IE, and strategic angels including a former ServiceTitan executive. Our advisors include Chad Laurans (Founder of SimpliSafe) and Gerald Chertavian (Founder of Year Up).\n\n\n\n\nTHE ROLE\n\nYou'll sit between the contractors who own these businesses, our Senior Office Managers (SOMs) who run their back offices, and the engineers who build our platform — and for your accounts, you own the outcome. Your success isn't measured in automations shipped; it's measured in what changed for the contractor: hours back, invoices out faster, fewer things falling through cracks.\n\nLearn how each business runs, then help shape what it becomes. Join onboarding calls, shadow SOMs, and sit with owners. Almost none of how these businesses operate is written down anywhere; it lives in someone's head and in the exceptions they've been making for years. You'll draw it out and make sense of it — but documenting the current state is only the start. The real work is partnering with the owner and SOM to imagine the ideal, AI-enabled version of the process, and turning that into a clear spec our system can act on.\n\nBuild the automations, then own them in production. Use our workflow builder, automation engine, and agentic tooling to ship automations that handle real work for real accounts. Then stay with them: watch the runs, catch the failures, figure out why a step broke on one account but not another. Build in the error handling, fallbacks, and checks that let a workflow survive a messy Monday, not just a clean demo. Write the specs, skills, and templates that make the system faster and smarter the next time around.\n\nFind the patterns. We're moving from bespoke builds per account toward workflows that serve many businesses through configuration. Customization never goes away in this business; the goal is doing more of it, faster, with the same team. You'll spot what repeats across accounts, identify the dimensions of variation that make generalization possible, and bring what you learn in the field back to the roadmap. You’ll play an active role in shaping how our platform gets built.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nClear process thinking. You can take the tangled operations of small businesses, map them end to end, and find the structured processes hiding inside. You've done this before — through interviews, documentation, flowcharts — and used what you mapped to change how the work actually got done. Plenty of people can describe complexity accurately. We need someone who can resolve it into something simpler that works better.\n\nTechnical fluency. You stay close to the frontier of AI tooling, prompt LLMs effectively, and build with workflow tools like Zapier, Make, or n8n, AI coding tools, or your own scripts. You can read API docs and understand what's possible between two systems. You should understand what our platform can do, where the limits are, and when something ought to be possible but isn't yet. When you hit a wall, you should be able to bring a clear ask to an engineer, but you won’t need a software engineering background to succeed.\n\nComfort in front of customers. You'll lead discovery calls with owners and SOMs, ask the questions that surface how a business really works, and present what you've built. You don't need to be a closer, but people should walk away from a call with you feeling understood and confident their business is in good hands.\n\nA high bar for quality. Small business owners trust us with their livelihoods. These automations touch invoices, payroll, and money moving between real people. You sweat the edge cases, check your work against reality, and treat a workflow as unfinished until it holds up on a bad day, not just a good one. You've made an automation reliable, not just functional: error handling, sensible fallbacks, and some way of knowing the output is actually right.\n\n(Bonus) Trades / SMB industry experience. Experience in the trades or field service, hands-on familiarity with an FSM platform like HouseCall Pro, ServiceTitan, or Jobber, and/or familiarity with QuickBooks or small-business bookkeeping are accelerants for this role. Someone who already knows how an HVAC business runs has a head start on making an impact for our customers.\n\n\n\n\nWHY THIS ROLE MATTERS\n\nFor decades, the software available to small contractors was built horizontally, designed to serve a dozen service businesses all at once. The result was that owners had to bend their workflows around the software, and most end up underutilizing the tool. Today we have an opportunity to build software that adapts to each contractor's business, and does far more of the work than ever before. That's the work of this role: identifying the core workflows of our customers and tailoring our solutions to meet them where they are.\n\nIf we get this right, thousands of small business owners across the trades get their nights and weekends back, build real wealth for their families, and compete on equal footing with private equity-backed conglomerates. Meanwhile, we build the productive capacity necessary to install millions of heat pumps and enable our energy transition.\n\n\n\n\nWHERE THIS ROLE GOES\n\nThis role can be a starting point for a dynamic career at WorkHero. As our product continues to advance, the reach of each automation engineer multiplies and the scope of our automations (and soon agents) will expand. If you demonstrate interest and aptitude, this is also a great launch pad for roles on our Product and Engineering teams.\n\n\n\n\nDETAILS\n\nLocation: Remote, or hybrid in Cambridge, MA if you're local. The full team gets together in person several times a year.\n\nCompensation: $100,000 to $130,000 base, plus meaningful equity.\n\nReports to: Co-founder\n\nWorkHero is committed to building a diverse team. We encourage candidates from all backgrounds to apply.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3f89a19a-e080-4744-b402-88a07d738663","title":"Head of Growth","department":"GTM","team":"GTM","employmentType":"FullTime","location":"USA (Remote)","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-20T18:54:38.137+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/workhero/3f89a19a-e080-4744-b402-88a07d738663","applyUrl":"https://jobs.ashbyhq.com/workhero/3f89a19a-e080-4744-b402-88a07d738663/application","descriptionHtml":"WorkHero is the AI back office for the skilled trades, starting with the $50B+ HVAC industry. We are at $1.5M in ARR, serve 55+ contractors across the country, and have raised over $9M in capital to date. We're hiring a Head of Growth to scale our growth engine and impact across the HVAC industry.
At WorkHero, our mission is to help the tens of thousands of independent HVAC contractors get their time back and build stronger businesses.
Small HVAC contractors keep our homes comfortable, but running the office takes time away from serving customers and growing the business. Hiring a full-time administrator is expensive, and software alone still leaves someone responsible for the invoicing, collections, and paperwork.
WorkHero changes that. Our platform combines AI automation with expert HVAC office teams to handle back-office work inside the software contractors already use. We're backed by Navitas Capital, Workshop Ventures, York IE, and strategic angels including a former ServiceTitan executive.
You’ll own our growth marketing function: strategy, budget, acquisition channels, conversion, and measurement. Your goal is to build a repeatable engine for acquiring well-fit contractors at sustainable acquisition costs. You’ll own qualified pipeline generation, partner with our founding AEs on conversion, and use customer outcomes to sharpen our targeting and messaging.
Your initial focus will be strengthening our existing acquisition funnel, improving conversion and nurture, and establishing reliable measurement. You’ll then prioritize and test the next growth opportunities.
This is a hands-on, technical role. You’ll lead an existing bench of freelance specialists across paid media, content, and creative, with no employee direct reports initially. As we grow, you’ll help determine which capabilities to build in-house and hire the team. You’ll report directly to Furman Haynes, co-founder and CEO, with authority to set growth priorities and allocate the agreed budget.
Strategy and budget. You will own the growth plan and the budget to deliver on it. You will be responsible for determining where the next dollar goes, and which channels to scale, test, or stop.
Customer insights, messaging, and creative. You’ll turn customer conversations and sales-call patterns into sharper positioning, messaging, and campaigns. You’ll work with our freelance content team to turn customer proof, industry voices, and product demos into content that generates qualified pipeline.
Paid acquisition. You’ll own paid performance, budget pacing, and creative testing, partnering with our freelance media buyer on execution. You’ll ensure conversion tracking and attribution into HubSpot are reliable.
Conversion and lifecycle. You’ll own improvements to website and landing-page conversion, lead nurture, and re-engagement. You’ll work with our AEs to turn more qualified interest into conversations and customers, with clear ownership of automated and personal follow-up.
Content marketing. You will work with our content marketing team to turn our best content into a true lifecycle marketing engine.
Measurement and reporting. You’ll make our funnel reporting and attribution trustworthy, maintain a useful growth forecast, and provide clear growth updates to leadership and the board. You’ll own the underlying systems, with authority to simplify or replace them where that improves reliability and decision-making.
Automations and agents. You’ll build and maintain automations for lead enrichment and qualification, routing, follow-up, reporting and more, using scripts, integrations, or agents as appropriate. You’ll decide what we keep, simplify, or replace.
Experimentation. You will identify and validate our next acquisition channels, which could include outbound, search, and industry partnerships.
Demonstrated growth experience. You’ve built or scaled a repeatable acquisition motion with a small team. You’ve owned multiple channels and their budgets, and can show how your decisions generated qualified pipeline and customers.
Analytical judgment. You can diagnose where a funnel is breaking, decide what to test, and distinguish real performance changes from tracking problems. You connect channel results to qualified pipeline, acquisition cost, and customer quality (not just activity or lead volume).
Builder mindset. You can independently build or troubleshoot marketing workflows and integrations. You’re fluent in building leverage around yourself using AI and have used tools such as Claude Code, Codex, or comparable platforms to automate meaningful work. You know when to build, when to buy, and when a simpler process is enough.
Ownership mindset. You've fixed a conversion drop and have the before-and-after numbers. You've shipped content that produced pipeline. You've caught bad data before it drove a decision. We care more about what you did at an early stage with no brief than where you've worked.
True creativity. You like stepping back to ask who these people are and what would actually resonate with them. You can ship all week and still notice when the product has changed what we should be saying. You can write the first version yourself, not just brief someone else.
(Bonus) You've marketed to operators. You have sold to or marketed to small business owners, contractors, or field-service teams, the kind of people who have little time, buy something operational infrequently, and want to trust a person before they commit. This is not a requirement but certainly helps.
","descriptionPlain":"WorkHero is the AI back office for the skilled trades, starting with the $50B+ HVAC industry. We are at $1.5M in ARR, serve 55+ contractors across the country, and have raised over $9M in capital to date. We're hiring a Head of Growth to scale our growth engine and impact across the HVAC industry.\n\n\n\n\nABOUT WORKHERO\n\nAt WorkHero, our mission is to help the tens of thousands of independent HVAC contractors get their time back and build stronger businesses.\n\nSmall HVAC contractors keep our homes comfortable, but running the office takes time away from serving customers and growing the business. Hiring a full-time administrator is expensive, and software alone still leaves someone responsible for the invoicing, collections, and paperwork.\n\nWorkHero changes that. Our platform combines AI automation with expert HVAC office teams to handle back-office work inside the software contractors already use. We're backed by Navitas Capital, Workshop Ventures, York IE, and strategic angels including a former ServiceTitan executive.\n\n\n\n\nTHE ROLE\n\nYou’ll own our growth marketing function: strategy, budget, acquisition channels, conversion, and measurement. Your goal is to build a repeatable engine for acquiring well-fit contractors at sustainable acquisition costs. You’ll own qualified pipeline generation, partner with our founding AEs on conversion, and use customer outcomes to sharpen our targeting and messaging.\n\nYour initial focus will be strengthening our existing acquisition funnel, improving conversion and nurture, and establishing reliable measurement. You’ll then prioritize and test the next growth opportunities.\n\nThis is a hands-on, technical role. You’ll lead an existing bench of freelance specialists across paid media, content, and creative, with no employee direct reports initially. As we grow, you’ll help determine which capabilities to build in-house and hire the team. You’ll report directly to Furman Haynes, co-founder and CEO, with authority to set growth priorities and allocate the agreed budget.\n\n\n\n\nWHAT YOU'LL OWN\n\nStrategy and budget. You will own the growth plan and the budget to deliver on it. You will be responsible for determining where the next dollar goes, and which channels to scale, test, or stop.\n\nCustomer insights, messaging, and creative. You’ll turn customer conversations and sales-call patterns into sharper positioning, messaging, and campaigns. You’ll work with our freelance content team to turn customer proof, industry voices, and product demos into content that generates qualified pipeline.\n\nPaid acquisition. You’ll own paid performance, budget pacing, and creative testing, partnering with our freelance media buyer on execution. You’ll ensure conversion tracking and attribution into HubSpot are reliable.\n\nConversion and lifecycle. You’ll own improvements to website and landing-page conversion, lead nurture, and re-engagement. You’ll work with our AEs to turn more qualified interest into conversations and customers, with clear ownership of automated and personal follow-up.\n\nContent marketing. You will work with our content marketing team to turn our best content into a true lifecycle marketing engine.\n\nMeasurement and reporting. You’ll make our funnel reporting and attribution trustworthy, maintain a useful growth forecast, and provide clear growth updates to leadership and the board. You’ll own the underlying systems, with authority to simplify or replace them where that improves reliability and decision-making.\n\nAutomations and agents. You’ll build and maintain automations for lead enrichment and qualification, routing, follow-up, reporting and more, using scripts, integrations, or agents as appropriate. You’ll decide what we keep, simplify, or replace.\n\nExperimentation. You will identify and validate our next acquisition channels, which could include outbound, search, and industry partnerships.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nDemonstrated growth experience. You’ve built or scaled a repeatable acquisition motion with a small team. You’ve owned multiple channels and their budgets, and can show how your decisions generated qualified pipeline and customers.\n\nAnalytical judgment. You can diagnose where a funnel is breaking, decide what to test, and distinguish real performance changes from tracking problems. You connect channel results to qualified pipeline, acquisition cost, and customer quality (not just activity or lead volume).\n\nBuilder mindset. You can independently build or troubleshoot marketing workflows and integrations. You’re fluent in building leverage around yourself using AI and have used tools such as Claude Code, Codex, or comparable platforms to automate meaningful work. You know when to build, when to buy, and when a simpler process is enough.\n\nOwnership mindset. You've fixed a conversion drop and have the before-and-after numbers. You've shipped content that produced pipeline. You've caught bad data before it drove a decision. We care more about what you did at an early stage with no brief than where you've worked.\n\nTrue creativity. You like stepping back to ask who these people are and what would actually resonate with them. You can ship all week and still notice when the product has changed what we should be saying. You can write the first version yourself, not just brief someone else.\n\n(Bonus) You've marketed to operators. You have sold to or marketed to small business owners, contractors, or field-service teams, the kind of people who have little time, buy something operational infrequently, and want to trust a person before they commit. This is not a requirement but certainly helps.","compensation":{"compensationTierSummary":"$160K – $200K • Offers Equity","scrapeableCompensationSalarySummary":"$160K - $200K","compensationTiers":[{"id":"53db2f3e-bfe3-4917-b34e-5f566e4fefd4","tierSummary":"Base Salary $160K – $200K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"264d8192-da37-47c3-86a4-cca1ac33f6f9","summary":"Base Salary $160K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":200000},{"id":"5ed4218c-d9bb-44db-bb7e-c80bd3100981","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":200000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}}],"apiVersion":"1"}