🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Imagine stepping into a role where your code directly empowers the world's largest enterprises to safely adopt superintelligence. As a software engineer, generative ai at WRITER, you'll be at the forefront of expanding human capacity by building the secure, scalable foundation that allows our generative AI solutions to thrive in complex corporate environments. The impact of this work is massive – for example, in the consumer packaged goods industry alone, our AI adoption is driving 69% revenue increases and 72% cost reductions.
This role is designed for a well-rounded engineering generalist who leans heavily into generative AI while bringing a whole-systems mindset to architectural design. If you thrive on proactivity without red tape and love owning projects from proposal to deployment, you'll shape the future of AI and contribute to a product that’s changing how the world works. This is a hybrid role based out of our San Francisco, New York City, or London hubs. You'll report to an engineering director or a senior engineering manager.
* We are open to hiring for this role at multiple levels, from senior to staff software engineer, with compensation ranges scaled to match your experience and expertise.
🦸🏻♀️ What you'll do
Design and develop robust, secure, and scalable generative AI services and applications using Python and modern frameworks to drive enterprise-wide transformation
Build and optimize high-performance, low-latency APIs and microservices to integrate advanced AI models and sophisticated agentic workflows into our core platform
Act as a whole-systems thinker by making meaningful system design decisions and owning the architecture of core platform components from initial proposal through production deployment
Implement and maintain responsive user interfaces using technologies like React and TypeScript to deliver intuitive user experiences and bridge the gap between backend services and frontend enablement
Drive proactivity without red tape by clearly communicating changes, plans, and proposals to cross-functional teams and collaborating closely with product managers, data scientists, and DevOps engineers
Partner with DevOps teams to build continuous deployment, logging, and monitoring systems that ensure top-tier performance, security, and reliability across distributed workloads
⭐️ What you need
3-5+ years of hands-on experience as a software engineer with a strong emphasis on Python development in production environments
Proven expertise in building and deploying generative AI applications, leveraging LLMs, vector databases like Pinecone, Weaviate, or pgvector, and modern open-source agentic frameworks
Practical experience with microservices architecture, RESTful APIs, cloud platforms such as AWS, GCP, or Azure, and containerization with Docker and Kubernetes
Solid grasp of modern web technologies including FastAPI, Asyncio, database systems like PostgreSQL, and hands-on experience leveraging AI developer tooling like Claude, Cursor, or GitHub Copilot to accelerate your engineering workflows
Exposure to enterprise architecture including practical experience implementing IAM, SSO, SAML, OAuth, OIDC, RBAC, robust security best practices, or building services for enterprise administration and billing systems
A Connect mindset that thrives in collaborative settings where you actively engage with cross-functional teams and mentor other engineers, a Challenge spirit that drives you to tackle complex technical hurdles and proactively suggest innovative improvements, and an Own attitude where you take full accountability for delivering high-quality, resilient, and scalable code from conception to production
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nImagine stepping into a role where your code directly empowers the world's largest enterprises to safely adopt superintelligence. As a software engineer, generative ai at WRITER, you'll be at the forefront of expanding human capacity by building the secure, scalable foundation that allows our generative AI solutions to thrive in complex corporate environments. The impact of this work is massive – for example, in the consumer packaged goods industry alone, our AI adoption is driving 69% revenue increases and 72% cost reductions.\n\nThis role is designed for a well-rounded engineering generalist who leans heavily into generative AI while bringing a whole-systems mindset to architectural design. If you thrive on proactivity without red tape and love owning projects from proposal to deployment, you'll shape the future of AI and contribute to a product that’s changing how the world works. This is a hybrid role based out of our San Francisco, New York City, or London hubs. You'll report to an engineering director or a senior engineering manager.\n\n* We are open to hiring for this role at multiple levels, from senior to staff software engineer, with compensation ranges scaled to match your experience and expertise.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Design and develop robust, secure, and scalable generative AI services and applications using Python and modern frameworks to drive enterprise-wide transformation\n\n - Build and optimize high-performance, low-latency APIs and microservices to integrate advanced AI models and sophisticated agentic workflows into our core platform\n\n - Act as a whole-systems thinker by making meaningful system design decisions and owning the architecture of core platform components from initial proposal through production deployment\n\n - Implement and maintain responsive user interfaces using technologies like React and TypeScript to deliver intuitive user experiences and bridge the gap between backend services and frontend enablement\n\n - Drive proactivity without red tape by clearly communicating changes, plans, and proposals to cross-functional teams and collaborating closely with product managers, data scientists, and DevOps engineers\n\n - Partner with DevOps teams to build continuous deployment, logging, and monitoring systems that ensure top-tier performance, security, and reliability across distributed workloads\n\n\n\n⭐️ What you need\n\n - 3-5+ years of hands-on experience as a software engineer with a strong emphasis on Python development in production environments\n\n - Proven expertise in building and deploying generative AI applications, leveraging LLMs, vector databases like Pinecone, Weaviate, or pgvector, and modern open-source agentic frameworks\n\n - Practical experience with microservices architecture, RESTful APIs, cloud platforms such as AWS, GCP, or Azure, and containerization with Docker and Kubernetes\n\n - Solid grasp of modern web technologies including FastAPI, Asyncio, database systems like PostgreSQL, and hands-on experience leveraging AI developer tooling like Claude, Cursor, or GitHub Copilot to accelerate your engineering workflows\n\n - Exposure to enterprise architecture including practical experience implementing IAM, SSO, SAML, OAuth, OIDC, RBAC, robust security best practices, or building services for enterprise administration and billing systems\n\n - A Connect mindset that thrives in collaborative settings where you actively engage with cross-functional teams and mentor other engineers, a Challenge spirit that drives you to tackle complex technical hurdles and proactively suggest innovative improvements, and an Own attitude where you take full accountability for delivering high-quality, resilient, and scalable code from conception to production\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$111.7K – $304.1K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$111.7K - $304.1K","compensationTiers":[{"id":"dc3ccb6e-493b-49ad-9147-315d26395764","tierSummary":"Base Compensation $124K – $304.1K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"104aa0e7-ce6a-4190-9b2f-574d1c968870","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"7db0899a-22c4-410f-8f34-c0586912af4e","summary":"Base Compensation $124K – $304.1K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":124000,"maxValue":304100}]},{"id":"93dae560-42ed-409d-bd7f-94b66e4983d8","tierSummary":"Base Compensation $111.7K – $273.7K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"62b12c99-b0fb-4efa-b236-ad1339ed69b9","summary":"Base Compensation $111.7K – $273.7K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":111700,"maxValue":273700},{"id":"8b1dbe43-1ba1-426c-adf1-d24f83322d9f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":111700,"maxValue":304100,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"c2e67893-8cda-4db5-b298-98a48952e90c","title":"Software engineer, generative AI (UK)","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-03T17:33:40.528+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/c2e67893-8cda-4db5-b298-98a48952e90c","applyUrl":"https://jobs.ashbyhq.com/writer/c2e67893-8cda-4db5-b298-98a48952e90c/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Imagine stepping into a role where your code directly empowers the world's largest enterprises to safely adopt superintelligence. As a software engineer, generative ai at WRITER, you'll be at the forefront of expanding human capacity by building the secure, scalable foundation that allows our generative AI solutions to thrive in complex corporate environments. The impact of this work is massive – for example, in the consumer packaged goods industry alone, our AI adoption is driving 69% revenue increases and 72% cost reductions.
This role is designed for a well-rounded engineering generalist who leans heavily into generative AI while bringing a whole-systems mindset to architectural design. If you thrive on proactivity without red tape and love owning projects from proposal to deployment, you'll shape the future of AI and contribute to a product that’s changing how the world works. This is a hybrid role based out of our San Francisco, New York City, or London hubs. You'll report to an engineering director or a senior engineering manager.
* We are open to hiring for this role at multiple levels, from senior to staff software engineer, with compensation ranges scaled to match your experience and expertise.
🦸🏻♀️ What you'll do
Design and develop robust, secure, and scalable generative AI services and applications using Python and modern frameworks to drive enterprise-wide transformation
Build and optimize high-performance, low-latency APIs and microservices to integrate advanced AI models and sophisticated agentic workflows into our core platform
Act as a whole-systems thinker by making meaningful system design decisions and owning the architecture of core platform components from initial proposal through production deployment
Implement and maintain responsive user interfaces using technologies like React and TypeScript to deliver intuitive user experiences and bridge the gap between backend services and frontend enablement
Drive proactivity without red tape by clearly communicating changes, plans, and proposals to cross-functional teams and collaborating closely with product managers, data scientists, and DevOps engineers
Partner with DevOps teams to build continuous deployment, logging, and monitoring systems that ensure top-tier performance, security, and reliability across distributed workloads
⭐️ What you need
3-5+ years of hands-on experience as a software engineer with a strong emphasis on Python development in production environments
Proven expertise in building and deploying generative AI applications, leveraging LLMs, vector databases like Pinecone, Weaviate, or pgvector, and modern open-source agentic frameworks
Practical experience with microservices architecture, RESTful APIs, cloud platforms such as AWS, GCP, or Azure, and containerization with Docker and Kubernetes
Solid grasp of modern web technologies including FastAPI, Asyncio, database systems like PostgreSQL, and hands-on experience leveraging AI developer tooling like Claude, Cursor, or GitHub Copilot to accelerate your engineering workflows
Exposure to enterprise architecture including practical experience implementing IAM, SSO, SAML, OAuth, OIDC, RBAC, robust security best practices, or building services for enterprise administration and billing systems
A Connect mindset that thrives in collaborative settings where you actively engage with cross-functional teams and mentor other engineers, a Challenge spirit that drives you to tackle complex technical hurdles and proactively suggest innovative improvements, and an Own attitude where you take full accountability for delivering high-quality, resilient, and scalable code from conception to production
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Writer is the enterprise AI platform for agentic work, purpose-built for the Fortune 500 — and our platform is expanding fast. As a product marketing lead, you'll own the go-to-market strategy for new products and features in our Core app, helping prospects understand how WRITER empowers marketing and sales teams to transform their work, and driving new feature adoption among current customers. You'll sit at the intersection of product, sales, and marketing — translating complex platform capabilities into crisp messaging that resonates with enterprise buyers.
🦸🏻♀️ What you’ll do
Own end-to-end product marketing for WRITER Agent and other key features of our core app, including positioning, messaging, launch strategy, and competitive differentiation – translating new agentic capabilities into clear enterprise value
Partner with product, demand generation, content, comms, and customer marketing teams to drive go-to-market for product and feature launches
Translate product investments into sales-ready narratives, partner with sales enablement to educate the field, and develop assets — pitch materials, one-pagers, objection-handling guides — that equip the field to sell our latest innovations
Drive product and feature adoption through regular user communications and programs
Conduct ongoing competitive intelligence and market research to sharpen differentiation against both point solutions and broader AI platforms
Collaborate with cross-functional marketing partners to ensure consistent product messaging across the buyer journey
⭐️ What you need
6+ years of product marketing experience, or 3+ years of product marketing experience paired with 5+ years in a related field (e.g. sales enablement, customer success, customer education, or product management), in a B2B SaaS environment
AI native mindset with proven experience using agentic AI to automate GTM workflows
Proven track record of bringing complex products to market with clear, compelling positioning for both technical and business audiences
Strong sales enablement instincts — you know how to build narratives and assets that actually get used in the field
Experience working cross-functionally with Product, Sales, and Customer Success in a fast-moving environment
Excellent written communication
Experience or familiarity with the enterprise AI or agentic AI landscape is a strong plus
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":" 🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\n \n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nWriter is the enterprise AI platform for agentic work, purpose-built for the Fortune 500 — and our platform is expanding fast. As a product marketing lead, you'll own the go-to-market strategy for new products and features in our Core app, helping prospects understand how WRITER empowers marketing and sales teams to transform their work, and driving new feature adoption among current customers. You'll sit at the intersection of product, sales, and marketing — translating complex platform capabilities into crisp messaging that resonates with enterprise buyers.\n\n\n\n🦸🏻♀️ What you’ll do\n\n - Own end-to-end product marketing for WRITER Agent and other key features of our core app, including positioning, messaging, launch strategy, and competitive differentiation – translating new agentic capabilities into clear enterprise value\n\n - Partner with product, demand generation, content, comms, and customer marketing teams to drive go-to-market for product and feature launches\n\n - Translate product investments into sales-ready narratives, partner with sales enablement to educate the field, and develop assets — pitch materials, one-pagers, objection-handling guides — that equip the field to sell our latest innovations\n\n - Drive product and feature adoption through regular user communications and programs\n\n - Conduct ongoing competitive intelligence and market research to sharpen differentiation against both point solutions and broader AI platforms\n\n - Collaborate with cross-functional marketing partners to ensure consistent product messaging across the buyer journey\n\n\n\n⭐️ What you need\n\n - 6+ years of product marketing experience, or 3+ years of product marketing experience paired with 5+ years in a related field (e.g. sales enablement, customer success, customer education, or product management), in a B2B SaaS environment\n\n - AI native mindset with proven experience using agentic AI to automate GTM workflows\n\n - Proven track record of bringing complex products to market with clear, compelling positioning for both technical and business audiences\n\n - Strong sales enablement instincts — you know how to build narratives and assets that actually get used in the field\n\n - Experience working cross-functionally with Product, Sales, and Customer Success in a fast-moving environment\n\n - Excellent written communication\n\n - Experience or familiarity with the enterprise AI or agentic AI landscape is a strong plus\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$144K – $240K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$144K - $240K","compensationTiers":[{"id":"46c3c0a6-df6a-4afa-92c3-c973bbf471cc","tierSummary":"Base Compensation $170K – $240K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"9f50580d-0c14-47ad-8a91-0babd793f898","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"af62473e-5bb7-4596-a30e-529faecabb11","summary":"Base Compensation $170K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":170000,"maxValue":240000}]},{"id":"fea27cd8-ccec-4eb8-a279-8803ec5b7c11","tierSummary":"Base Compensation $144K – $215K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"ee1f729d-eb4f-4292-8af7-70c4a612268f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"5ca8c0c7-e923-42f6-999c-12e96bd3b4a0","summary":"Base Compensation $144K – $215K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":144000,"maxValue":215000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":144000,"maxValue":240000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"2774a697-5b08-49c1-b981-e6d8aee5bfc5","title":"Senior commercial counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Chicago, IL","address":{"postalAddress":{"addressRegion":"Illinois ","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Austin, TX","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}}],"publishedAt":"2026-08-29T01:37:11.237+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/2774a697-5b08-49c1-b981-e6d8aee5bfc5","applyUrl":"https://jobs.ashbyhq.com/writer/2774a697-5b08-49c1-b981-e6d8aee5bfc5/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We’re looking for a senior commercial counsel who thrives on deal-making and loves turning legal complexity into business clarity. In this role, you’ll be the trusted legal partner to our sales and procurement functions, reporting to our head of commercial legal. You’ll be drafting and negotiating SaaS agreements that power our growth and keep our partnerships strong. If you’re energized by fast-paced negotiations with large enterprise companies, curious about cutting-edge technology, and excited to join a small-but-mighty team that values creativity and collaboration (all with a sense of humor and low ego) then, this may be the role for you. Come help us redefine what it means to be an in-house legal team - and have fun doing it.
🦸🏻♀️ What you’ll do
Review and negotiate inbound and outbound commercial contracts, including inbound and outbound SaaS licensing agreements, strategic partnership agreements, data processing agreements and other important contracts with our enterprise customers and suppliers.
Develop and manage various contract templates and negotiation playbooks and improve efficiency of sales contracting processes in collaboration with sales operations.
Create thoughtful processes that benefit the business (not just legal) and how we support our internal stakeholders as we grow and scale - If you see something that doesn’t work, or could be better, we want you to help fix it!
Enable and train our go-to-market teammates by giving them practicable advice and guidance.
⭐️ What you need
A law degree from an accredited law school and admitted to practice law in the U.S.
7+ years of experience negotiating commercial contracts, ideally at a SaaS company and/or law firm servicing tech industry clients.
Experience contracting with large enterprise companies and strategic partners, often in heavily-regulated industries (finance, healthcare, insurance). Bonus points if you’ve supported a global sales team with international offices.
Exposure to privacy, IP, and/or AI-specific legal issues, with a basic understanding of AI. We don’t need you to be an expert, but it helps if you know the basics.
Experience using contract management tools, in particular to help legal teams like ours continue to be data-driven.
Familiarity with legal operations, project management and CLM tools like Asana, Salesforce, Linksquares, etc.
A strong work ethic, the ability to think on your feet, and a sense of humor - we work hard, but we know how to have fun.
You are:
A business person first that also happens to be a lawyer.
Someone who can explain complex legal concepts in a non-legal way.
A redline machine! The end-of-month, quarter and year push is real, and we work fast under tight deadlines. Efficiency and the ability to prioritize and multi-task are must-haves.
A self-starter, who finds ways to add value without being told.
A partner - not a roadblock. We get things done!
Curious, reliable, comfortable moving uncomfortably fast, and - above all else - have a low ego.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nWe’re looking for a senior commercial counsel who thrives on deal-making and loves turning legal complexity into business clarity. In this role, you’ll be the trusted legal partner to our sales and procurement functions, reporting to our head of commercial legal. You’ll be drafting and negotiating SaaS agreements that power our growth and keep our partnerships strong. If you’re energized by fast-paced negotiations with large enterprise companies, curious about cutting-edge technology, and excited to join a small-but-mighty team that values creativity and collaboration (all with a sense of humor and low ego) then, this may be the role for you. Come help us redefine what it means to be an in-house legal team - and have fun doing it.\n\n\n\n🦸🏻♀️ What you’ll do\n\n - Review and negotiate inbound and outbound commercial contracts, including inbound and outbound SaaS licensing agreements, strategic partnership agreements, data processing agreements and other important contracts with our enterprise customers and suppliers.\n\n - Develop and manage various contract templates and negotiation playbooks and improve efficiency of sales contracting processes in collaboration with sales operations.\n\n - Create thoughtful processes that benefit the business (not just legal) and how we support our internal stakeholders as we grow and scale - If you see something that doesn’t work, or could be better, we want you to help fix it!\n\n - Enable and train our go-to-market teammates by giving them practicable advice and guidance.\n\n\n\n⭐️ What you need\n\n - A law degree from an accredited law school and admitted to practice law in the U.S.\n\n - 7+ years of experience negotiating commercial contracts, ideally at a SaaS company and/or law firm servicing tech industry clients.\n\n - Experience contracting with large enterprise companies and strategic partners, often in heavily-regulated industries (finance, healthcare, insurance). Bonus points if you’ve supported a global sales team with international offices.\n\n - Exposure to privacy, IP, and/or AI-specific legal issues, with a basic understanding of AI. We don’t need you to be an expert, but it helps if you know the basics.\n\n - Experience using contract management tools, in particular to help legal teams like ours continue to be data-driven.\n\n - Familiarity with legal operations, project management and CLM tools like Asana, Salesforce, Linksquares, etc.\n\n - A strong work ethic, the ability to think on your feet, and a sense of humor - we work hard, but we know how to have fun.\n\n - You are:\n \n - A business person first that also happens to be a lawyer.\n \n - Someone who can explain complex legal concepts in a non-legal way.\n \n - A redline machine! The end-of-month, quarter and year push is real, and we work fast under tight deadlines. Efficiency and the ability to prioritize and multi-task are must-haves.\n \n - A self-starter, who finds ways to add value without being told.\n \n - A partner - not a roadblock. We get things done!\n \n - Curious, reliable, comfortable moving uncomfortably fast, and - above all else - have a low ego.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$200.9K – $282.1K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$200.9K - $282.1K","compensationTiers":[{"id":"75281ff7-57bd-42ad-a9a4-d9910b1b5745","tierSummary":"Base Compensation $223.1K – $282.1K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"7a868fdc-8d7d-4a96-8d44-b144f1fb9ecd","summary":"Base Compensation $223.1K – $282.1K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":223100,"maxValue":282100},{"id":"e3667a7a-0f89-4459-8c52-f3307f3ddc05","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"5ba4efdd-f2db-411a-8ecc-6083a9281fe4","tierSummary":"Base Compensation $200.9K – $254K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"e4af8ced-ec42-4b47-a51c-1f6cc83190fa","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"186ce74c-0632-40b3-9458-4ec2b5ec677d","summary":"Base Compensation $200.9K – $254K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200900,"maxValue":254000}]}],"summaryComponents":[{"minValue":200900,"maxValue":282100,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"8889d06e-efa9-4096-b806-f1626fe060ae","title":"AI engineer ","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-05-18T14:55:57.376+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/8889d06e-efa9-4096-b806-f1626fe060ae","applyUrl":"https://jobs.ashbyhq.com/writer/8889d06e-efa9-4096-b806-f1626fe060ae/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
As an AI engineer at WRITER, you'll be at the forefront of shaping how enterprises harness superintelligence. This isn't just about theory; you'll be building tangible AI solutions that power the future of work for hundreds of the world's leading companies. Your work will directly impact the performance, scalability, and ethical alignment of our cutting-edge LLMs and AI agents, enabling businesses to unlock unprecedented levels of productivity and innovation with AI that is truly grounded in their data.
This role can be hybrid in our San Francisco, New York City, or Seattle hubs. You'll report to the head of AI engineering.
🦸🏻♀️ What you'll do
Architect, develop, and deploy high-performance, scalable AI applications into production environments, ensuring robust integrations with our end-to-end platform.
Drive the development of intelligent agents and AI-powered features, translating complex research into practical, impactful solutions for our customers.
Collaborate closely with research scientists, data scientists, and product managers to define technical requirements and deliver features that address critical business needs.
Contribute to the research and evaluation of emerging AI technologies, frameworks, and tools to maintain WRITER's leadership in the enterprise generative AI space.
Champion responsible AI practices, including bias detection, explainability, and safety alignment, making sure our AI is trustworthy and ethical.
⭐️ What you need
5+ years of professional experience building and deploying machine learning or AI systems in a production environment.
Proficiency in Python and experience with relevant AI/ML frameworks such as PyTorch, TensorFlow, or JAX.
A strong foundation in machine learning principles, deep learning architectures, and natural language processing, particularly with large language models.
Experience with cloud platforms (e.g., AWS, GCP, Azure) and MLOps tools for managing the AI lifecycle.
Demonstrated ability to write clean, efficient, and well-tested code for scalable software systems.
Exceptional problem-solving skills and a passion for tackling complex technical challenges with creative AI solutions.
You Connect by collaborating seamlessly across diverse teams, Challenge the status quo to innovate, and Own your projects with a commitment to impact and excellence.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nAs an AI engineer at WRITER, you'll be at the forefront of shaping how enterprises harness superintelligence. This isn't just about theory; you'll be building tangible AI solutions that power the future of work for hundreds of the world's leading companies. Your work will directly impact the performance, scalability, and ethical alignment of our cutting-edge LLMs and AI agents, enabling businesses to unlock unprecedented levels of productivity and innovation with AI that is truly grounded in their data.\n\nThis role can be hybrid in our San Francisco, New York City, or Seattle hubs. You'll report to the head of AI engineering.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Architect, develop, and deploy high-performance, scalable AI applications into production environments, ensuring robust integrations with our end-to-end platform.\n\n - Drive the development of intelligent agents and AI-powered features, translating complex research into practical, impactful solutions for our customers.\n\n - Collaborate closely with research scientists, data scientists, and product managers to define technical requirements and deliver features that address critical business needs.\n\n - Contribute to the research and evaluation of emerging AI technologies, frameworks, and tools to maintain WRITER's leadership in the enterprise generative AI space.\n\n - Champion responsible AI practices, including bias detection, explainability, and safety alignment, making sure our AI is trustworthy and ethical.\n\n\n\n⭐️ What you need\n\n - 5+ years of professional experience building and deploying machine learning or AI systems in a production environment.\n\n - Proficiency in Python and experience with relevant AI/ML frameworks such as PyTorch, TensorFlow, or JAX.\n\n - A strong foundation in machine learning principles, deep learning architectures, and natural language processing, particularly with large language models.\n\n - Experience with cloud platforms (e.g., AWS, GCP, Azure) and MLOps tools for managing the AI lifecycle.\n\n - Demonstrated ability to write clean, efficient, and well-tested code for scalable software systems.\n\n - Exceptional problem-solving skills and a passion for tackling complex technical challenges with creative AI solutions.\n\n - You Connect by collaborating seamlessly across diverse teams, Challenge the status quo to innovate, and Own your projects with a commitment to impact and excellence.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$167.9K – $328.5K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$167.9K - $328.5K","compensationTiers":[{"id":"33056790-1676-45ee-8493-6fff38bbcc15","tierSummary":"Base Compensation $186.5K – $328.5K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"6c393b4b-c5f0-4119-9317-8c31382d9e82","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"ab01d0ed-326c-4522-a911-287c54bf878a","summary":"Base Compensation $186.5K – $328.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":186500,"maxValue":328500}]},{"id":"76669ae3-177b-4d24-b967-f4210e61a1a1","tierSummary":"Base Compensation $167.9K – $295.6K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"c15595df-9398-4666-8908-0f1d2ef5cdd6","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"75b554ad-8ff6-4b4d-a30c-501d3807cb3f","summary":"Base Compensation $167.9K – $295.6K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":167900,"maxValue":295600}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":167900,"maxValue":328500,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"e89c9689-d5ed-4b95-8f3c-b13c6f4c94ba","title":"AI engineer (UK) ","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-18T14:55:15.369+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/e89c9689-d5ed-4b95-8f3c-b13c6f4c94ba","applyUrl":"https://jobs.ashbyhq.com/writer/e89c9689-d5ed-4b95-8f3c-b13c6f4c94ba/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
As an AI engineer at WRITER, you'll be at the forefront of shaping how enterprises harness superintelligence. This isn't just about theory; you'll be building tangible AI solutions that power the future of work for hundreds of the world's leading companies. Your work will directly impact the performance, scalability, and ethical alignment of our cutting-edge LLMs and AI agents, enabling businesses to unlock unprecedented levels of productivity and innovation with AI that is truly grounded in their data.
This role can be hybrid in our London hub. You'll report to the head of AI engineering.
🦸🏻♀️ What you'll do
Architect, develop, and deploy high-performance, scalable AI applications into production environments, ensuring robust integrations with our end-to-end platform.
Drive the development of intelligent agents and AI-powered features, translating complex research into practical, impactful solutions for our customers.
Collaborate closely with research scientists, data scientists, and product managers to define technical requirements and deliver features that address critical business needs.
Contribute to the research and evaluation of emerging AI technologies, frameworks, and tools to maintain WRITER's leadership in the enterprise generative AI space.
Champion responsible AI practices, including bias detection, explainability, and safety alignment, making sure our AI is trustworthy and ethical.
⭐️ What you need
5+ years of professional experience building and deploying machine learning or AI systems in a production environment.
Proficiency in Python and experience with relevant AI/ML frameworks such as PyTorch, TensorFlow, or JAX.
A strong foundation in machine learning principles, deep learning architectures, and natural language processing, particularly with large language models.
Experience with cloud platforms (e.g., AWS, GCP, Azure) and MLOps tools for managing the AI lifecycle.
Demonstrated ability to write clean, efficient, and well-tested code for scalable software systems.
Exceptional problem-solving skills and a passion for tackling complex technical challenges with creative AI solutions.
You Connect by collaborating seamlessly across diverse teams, Challenge the status quo to innovate, and Own your projects with a commitment to impact and excellence.
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step tasks, and extend human capacity across enterprise applications. In this role, you’ll play a key part in designing, building, and scaling next-generation AI agents that integrate with enterprise data and services to solve real-world problems. You will collaborate with cross-functional teams to turn complex agent concepts into production-ready systems.
🦸🏻♀️ What you'll do
Design, implement, and maintain scalable, secure agent-driven services and systems that autonomously accomplish tasks using modern AI frameworks.
Develop and enhance robust infrastructure and high-throughput APIs, focusing on core agent capabilities such as memory, communication channels, skills, intelligent decision logic, security and workflow management.
Integrate agent capabilities with backend services, data stores, vector databases, search/retrieval systems, and external APIs.
Collaborate with product managers, AI researchers, data engineers, and UX teams to translate high-level agent use cases into robust, production-ready software.
Ensure reliability, monitoring, and observability for all agent components (metrics, logging, CI/CD, fault tolerance).
Contribute to architectural design decisions and participate in rigorous code reviews to uphold quality and maintainability.
⭐️ What you need
3+ years of professional software engineering experience with strong proficiency (3+ years) in Python in production environments
Proficiency in native agentic coding, demonstrated through the daily use of tools like Cursor, Claude Code, and other agentic coding platforms.
Demonstrated experience building distributed systems, microservices, or complex backend APIs that support AI/agent workflows.
Solid expertise with systems that integrate AI models, agent frameworks (e.g., LangGraph, Agent Harness or platform-specific tooling), vector databases, and large context reasoning services.
Understanding of agent orchestration patterns, state management, and asynchronous workflows.
Experience with cloud platforms (e.g., AWS, GCP, Azure), containerization (Docker, Kubernetes), and operational engineering best practices.
Good grasp of performance optimization, testing frameworks, and CI/CD pipelines.
Excellent communication and collaboration skills, with a “connect + challenge + own” mindset.
Past work on AI agents that coordinate multi-step actions, reasoning, or autonomous decision-making loops.
Contributions to open-source agent toolkits or SDKs.
Experience with frontend technologies (React, TypeScript) for tooling around agent management interfaces.
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step tasks, and extend human capacity across enterprise applications. In this role, you’ll play a key part in designing, building, and scaling next-generation AI agents that integrate with enterprise data and services to solve real-world problems. You will collaborate with cross-functional teams to turn complex agent concepts into production-ready systems.
🦸🏻♀️ What you'll do
Design, implement, and maintain scalable, secure agent-driven services and systems that autonomously accomplish tasks using modern AI frameworks.
Develop and enhance robust infrastructure and high-throughput APIs, focusing on core agent capabilities such as memory, communication channels, skills, intelligent decision logic, security and workflow management.
Integrate agent capabilities with backend services, data stores, vector databases, search/retrieval systems, and external APIs.
Collaborate with product managers, AI researchers, data engineers, and UX teams to translate high-level agent use cases into robust, production-ready software.
Ensure reliability, monitoring, and observability for all agent components (metrics, logging, CI/CD, fault tolerance).
Contribute to architectural design decisions and participate in rigorous code reviews to uphold quality and maintainability.
⭐️ What you need
3+ years of professional software engineering experience with strong proficiency (3+ years) in Python in production environments
Proficiency in native agentic coding, demonstrated through the daily use of tools like Cursor, Claude Code, and other agentic coding platforms.
Demonstrated experience building distributed systems, microservices, or complex backend APIs that support AI/agent workflows.
Solid expertise with systems that integrate AI models, agent frameworks (e.g., Langraph, Agent Harness or platform-specific tooling), vector databases, and large context reasoning services.
Understanding of agent orchestration patterns, state management, and asynchronous workflows.
Experience with cloud platforms (e.g., AWS, GCP, Azure), containerization (Docker, Kubernetes), and operational engineering best practices.
Good grasp of performance optimization, testing frameworks, and CI/CD pipelines.
Excellent communication and collaboration skills, with a “connect + challenge + own” mindset.
Past work on AI agents that coordinate multi-step actions, reasoning, or autonomous decision-making loops.
Contributions to open-source agent toolkits or SDKs.
Experience with frontend technologies (React, TypeScript) for tooling around agent management interfaces.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\nWe’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step tasks, and extend human capacity across enterprise applications. In this role, you’ll play a key part in designing, building, and scaling next-generation AI agents that integrate with enterprise data and services to solve real-world problems. You will collaborate with cross-functional teams to turn complex agent concepts into production-ready systems.\n\n\n🦸🏻♀️ What you'll do\n\n - Design, implement, and maintain scalable, secure agent-driven services and systems that autonomously accomplish tasks using modern AI frameworks.\n\n - Develop and enhance robust infrastructure and high-throughput APIs, focusing on core agent capabilities such as memory, communication channels, skills, intelligent decision logic, security and workflow management.\n\n - Integrate agent capabilities with backend services, data stores, vector databases, search/retrieval systems, and external APIs.\n\n - Collaborate with product managers, AI researchers, data engineers, and UX teams to translate high-level agent use cases into robust, production-ready software.\n\n - Ensure reliability, monitoring, and observability for all agent components (metrics, logging, CI/CD, fault tolerance).\n\n - Contribute to architectural design decisions and participate in rigorous code reviews to uphold quality and maintainability.\n\n\n\n⭐️ What you need\n\n - 3+ years of professional software engineering experience with strong proficiency (3+ years) in Python in production environments\n\n - Proficiency in native agentic coding, demonstrated through the daily use of tools like Cursor, Claude Code, and other agentic coding platforms.\n\n - Demonstrated experience building distributed systems, microservices, or complex backend APIs that support AI/agent workflows.\n\n - Solid expertise with systems that integrate AI models, agent frameworks (e.g., Langraph, Agent Harness or platform-specific tooling), vector databases, and large context reasoning services.\n\n - Understanding of agent orchestration patterns, state management, and asynchronous workflows.\n\n - Experience with cloud platforms (e.g., AWS, GCP, Azure), containerization (Docker, Kubernetes), and operational engineering best practices.\n\n - Good grasp of performance optimization, testing frameworks, and CI/CD pipelines.\n\n - Excellent communication and collaboration skills, with a “connect + challenge + own” mindset.\n\n - Past work on AI agents that coordinate multi-step actions, reasoning, or autonomous decision-making loops.\n\n - Contributions to open-source agent toolkits or SDKs.\n\n - Experience with frontend technologies (React, TypeScript) for tooling around agent management interfaces.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$111.7K – $218.3K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$111.7K - $218.3K","compensationTiers":[{"id":"56ebe885-b7f4-44bc-859e-f460bd8429d6","tierSummary":"Base Compensation $124K – $218.3K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"31824967-c826-478b-ac01-b51bb8bba05e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"1d0331f0-5837-4932-b78e-c2372c4d2421","summary":"Base Compensation $124K – $218.3K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":124000,"maxValue":218300}]},{"id":"893213bf-dee3-4d86-b311-d3d80bc2b107","tierSummary":"Base Compensation $111.7K – $196.5K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"8b8b69f4-627f-476e-84c4-3c9fbccdc114","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"c504308a-cc67-4f91-b4dd-955d027f0518","summary":"Base Compensation $111.7K – $196.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":111700,"maxValue":196500}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":111700,"maxValue":218300,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"100b3aec-e337-4df7-998a-479c6d8ea452","title":"AI research scientist","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-06-17T16:36:31.743+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/100b3aec-e337-4df7-998a-479c6d8ea452","applyUrl":"https://jobs.ashbyhq.com/writer/100b3aec-e337-4df7-998a-479c6d8ea452/application","descriptionHtml":"WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
AI research at WRITER isn't just about publishing papers — it's about building the scientific foundation that powers some of the most ambitious enterprise AI deployments in the world. As an AI research scientist, you'll be at the center of that work. You'll drive a high-impact research agenda focused on large language models, agentic reasoning, and the system-level capabilities that make AI genuinely useful at enterprise scale. This is a rare opportunity to do research that matters twice over — advancing the field and shipping directly into products used by hundreds of thousands of people every day.
We're at an inflection point. Enterprises are moving from experimenting with AI to deeply embedding it across their operations, and WRITER's models are the engine making that possible. The work you do here — on post-training, planning, multi-step reasoning, and agentic workflows — will directly shape how the next generation of enterprise AI behaves, performs, and scales. You'll have the resources, infrastructure, and cross-functional support to pursue ambitious ideas and bring them to life quickly.
This role is hybrid, based out of our San Francisco or New York City hub. You'll report to our VP of AI research.
*Please note: role is open to Senior, Staff, and Sr. Staff applicants
Lead an independent, high-impact research agenda on large language models and agentic systems, owning projects from early hypothesis through model training, evaluation, and production deployment
Design and execute large-scale post-training experiments using supervised fine-tuning, reinforcement learning from human feedback (RLHF), RLAIF, DPO, and emerging alignment techniques — with a focus on improving multi-step reasoning, planning, and tool use in enterprise agentic workflows
Build novel evaluation benchmarks and methodologies that push beyond existing limitations, establishing rigorous measures for how well models perform on complex, real-world enterprise tasks
Develop scalable data synthesis and curation pipelines that generate the high-quality training signal driving model improvement — including LLM-as-judge frameworks, synthetic data generation, and adversarial dataset construction
Shape WRITER's model architecture and training roadmap by translating your research insights into concrete improvements to our enterprise-grade LLMs, working hand-in-hand with research engineering and product teams
Publish and present original research at top-tier venues — NeurIPS, ICLR, ICML, ACL, and others — representing WRITER at the frontier of the field and contributing to the broader scientific community
Mentor and uplevel fellow researchers and engineers on the team, helping set a high bar for scientific rigor, experimental design, and research culture
7+ years of hands-on ML research experience, with deep expertise in large language model pre-training and post-training — you've trained models at scale, debugged distributed jobs, and shipped improvements that made a measurable difference
A Ph.D. in Computer Science, Machine Learning, NLP, or a related field — or equivalent demonstrated research experience with a strong portfolio of independent, published work
Expert-level knowledge of post-training methods including SFT, RLHF, RLAIF, DPO, GRPO, and related alignment and reasoning techniques, with a track record of applying them to real, production-grade systems
Strong command of Python and PyTorch (or JAX), with the engineering depth to build and scale training pipelines, evaluation infrastructure, and data synthesis workflows yourself — not just direct others to do it
A meaningful publication record at competitive ML/AI venues (NeurIPS, ICLR, ICML, ACL, EMNLP, or equivalent), evidencing your ability to originate ideas and execute on a multi-month research agenda independently
Hands-on experience designing or evaluating agentic systems — models that plan, reason through multi-step tasks, use tools, and recover gracefully from errors — with a nuanced understanding of where they break and how to fix them
The instincts and orientation that match WRITER's values: you Connect — you collaborate openly across research, engineering, and product and communicate complex ideas with clarity to both technical and non-technical audiences; you Challenge — you ask the hard questions, push back on conventional wisdom, and pursue the research directions others haven't tried yet; you Own — you drive your projects end-to-end with urgency, take accountability for results, and care deeply about the impact your work has on real customers
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 ABOUT WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n \n \n\n\n📐 ABOUT THE ROLE\n\nAI research at WRITER isn't just about publishing papers — it's about building the scientific foundation that powers some of the most ambitious enterprise AI deployments in the world. As an AI research scientist, you'll be at the center of that work. You'll drive a high-impact research agenda focused on large language models, agentic reasoning, and the system-level capabilities that make AI genuinely useful at enterprise scale. This is a rare opportunity to do research that matters twice over — advancing the field and shipping directly into products used by hundreds of thousands of people every day.\n\nWe're at an inflection point. Enterprises are moving from experimenting with AI to deeply embedding it across their operations, and WRITER's models are the engine making that possible. The work you do here — on post-training, planning, multi-step reasoning, and agentic workflows — will directly shape how the next generation of enterprise AI behaves, performs, and scales. You'll have the resources, infrastructure, and cross-functional support to pursue ambitious ideas and bring them to life quickly.\n\n\n\nThis role is hybrid, based out of our San Francisco or New York City hub. You'll report to our VP of AI research.\n\n*Please note: role is open to Senior, Staff, and Sr. Staff applicants\n\n \n \n\n\n🦸🏻♀️ WHAT YOU'LL DO\n\n - Lead an independent, high-impact research agenda on large language models and agentic systems, owning projects from early hypothesis through model training, evaluation, and production deployment\n\n - Design and execute large-scale post-training experiments using supervised fine-tuning, reinforcement learning from human feedback (RLHF), RLAIF, DPO, and emerging alignment techniques — with a focus on improving multi-step reasoning, planning, and tool use in enterprise agentic workflows\n\n - Build novel evaluation benchmarks and methodologies that push beyond existing limitations, establishing rigorous measures for how well models perform on complex, real-world enterprise tasks\n\n - Develop scalable data synthesis and curation pipelines that generate the high-quality training signal driving model improvement — including LLM-as-judge frameworks, synthetic data generation, and adversarial dataset construction\n\n - Shape WRITER's model architecture and training roadmap by translating your research insights into concrete improvements to our enterprise-grade LLMs, working hand-in-hand with research engineering and product teams\n\n - Publish and present original research at top-tier venues — NeurIPS, ICLR, ICML, ACL, and others — representing WRITER at the frontier of the field and contributing to the broader scientific community\n\n - Mentor and uplevel fellow researchers and engineers on the team, helping set a high bar for scientific rigor, experimental design, and research culture\n\n \n \n\n\n⭐️ WHAT YOU NEED\n\n - 7+ years of hands-on ML research experience, with deep expertise in large language model pre-training and post-training — you've trained models at scale, debugged distributed jobs, and shipped improvements that made a measurable difference\n\n - A Ph.D. in Computer Science, Machine Learning, NLP, or a related field — or equivalent demonstrated research experience with a strong portfolio of independent, published work\n\n - Expert-level knowledge of post-training methods including SFT, RLHF, RLAIF, DPO, GRPO, and related alignment and reasoning techniques, with a track record of applying them to real, production-grade systems\n\n - Strong command of Python and PyTorch (or JAX), with the engineering depth to build and scale training pipelines, evaluation infrastructure, and data synthesis workflows yourself — not just direct others to do it\n\n - A meaningful publication record at competitive ML/AI venues (NeurIPS, ICLR, ICML, ACL, EMNLP, or equivalent), evidencing your ability to originate ideas and execute on a multi-month research agenda independently\n\n - Hands-on experience designing or evaluating agentic systems — models that plan, reason through multi-step tasks, use tools, and recover gracefully from errors — with a nuanced understanding of where they break and how to fix them\n\n - The instincts and orientation that match WRITER's values: you Connect — you collaborate openly across research, engineering, and product and communicate complex ideas with clarity to both technical and non-technical audiences; you Challenge — you ask the hard questions, push back on conventional wisdom, and pursue the research directions others haven't tried yet; you Own — you drive your projects end-to-end with urgency, take accountability for results, and care deeply about the impact your work has on real customers\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$234.3K – $349K • Offers Equity","scrapeableCompensationSalarySummary":"$234.3K - $349K","compensationTiers":[{"id":"48d41f62-b21d-4db0-8523-a3f4cf35c4e0","tierSummary":"Base Compensation $234.3K – $349K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8bb3c8fc-ddee-4d9a-a141-ae9093033163","summary":"Base Compensation $234.3K – $349K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234300,"maxValue":349000},{"id":"5d3eab16-ca16-4201-9f08-62e8b8d866e2","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234300,"maxValue":349000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"d5644b6a-7fdf-430d-9746-e798caca7753","title":"Director, solutions architecture ","department":"Engineering, product & design","team":"Solutions architect","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-23T15:48:46.256+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/d5644b6a-7fdf-430d-9746-e798caca7753","applyUrl":"https://jobs.ashbyhq.com/writer/d5644b6a-7fdf-430d-9746-e798caca7753/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
At WRITER, we're not just building the future of enterprise AI; we're actively orchestrating it. The director, solutions architecture plays a pivotal role in this journey, leading a team of exceptional solutions architects who empower our enterprise customers to unlock the full potential of our cutting-edge generative AI platform. You’ll be at the forefront of driving AI transformation, moving beyond theoretical discussions to hands-on deployment and measurable impact. This is your chance to lead, mentor, and inspire a team dedicated to solving complex business challenges with innovative AI solutions, directly influencing customer success and WRITER's rapid growth.
This is a full-time, hybrid role based out of our San Francisco hub. You will report directly to the VP of solutions architecture.
🦸🏻♀️ What you'll do
Lead and empower a team of highly skilled solutions architects, fostering their technical growth and career development across complex enterprise AI engagements
Drive the successful adoption and deployment of WRITER's generative AI platform by overseeing key pre-sales technical engagements, including use case discovery, proof-of-concept execution, and value realization for strategic customers
Partner closely with sales leadership and go-to-market teams to develop strategic account plans, define compelling technical value propositions, and accelerate pipeline growth for WRITER's solutions
Act as an executive technical sponsor for WRITER’s most strategic accounts, building strong relationships with C-level stakeholders and becoming their trusted advisor in AI strategy and implementation
Influence WRITER's product roadmap by gathering critical market insights and customer feedback, ensuring our platform continuously addresses evolving enterprise AI needs
Architect robust, scalable, and secure AI solutions for diverse enterprise environments, integrating WRITER's platform with complex customer data ecosystems and existing technical stacks
Transform how we facilitate customer evaluations and proofs of concept, implementing best practices and scalable processes that demonstrate clear ROI and accelerate time-to-value for our clients
⭐️ What you need
A minimum of 8 years of experience in a customer-facing technical role, with at least 4 years in a management capacity leading a pre-sales or solutions architecture team focused on enterprise software, cloud, or AI solutions
Proven expertise in leading and scaling a solutions architecture or sales engineering organization within a high-growth, fast-paced technology company, ideally blending startup agility with enterprise best practices
Deep technical proficiency in generative AI, large language models (LLMs), machine learning, and cloud-native architectures (AWS, Azure, GCP), coupled with hands-on experience in Python or similar scripting languages
Demonstrated ability to manage complex implementations of AI/ML solutions, understanding data pipelines, model deployment, security, and compliance in diverse, large-scale enterprise environments
Exceptional communication, presentation, and interpersonal skills, capable of translating intricate technical concepts into clear business value for executive and technical audiences, while also mentoring your team to do the same
A strategic mindset, constantly looking for opportunities to innovate, optimize processes, and drive measurable impact across customer engagements and internal team operations
A passionate commitment to our values at WRITER: Connect, by building strong relationships with customers and colleagues; Challenge, by pushing boundaries and fostering continuous improvement; and Own, by taking responsibility for results and driving them to completion
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nAt WRITER, we're not just building the future of enterprise AI; we're actively orchestrating it. The director, solutions architecture plays a pivotal role in this journey, leading a team of exceptional solutions architects who empower our enterprise customers to unlock the full potential of our cutting-edge generative AI platform. You’ll be at the forefront of driving AI transformation, moving beyond theoretical discussions to hands-on deployment and measurable impact. This is your chance to lead, mentor, and inspire a team dedicated to solving complex business challenges with innovative AI solutions, directly influencing customer success and WRITER's rapid growth.\n\nThis is a full-time, hybrid role based out of our San Francisco hub. You will report directly to the VP of solutions architecture.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Lead and empower a team of highly skilled solutions architects, fostering their technical growth and career development across complex enterprise AI engagements\n\n - Drive the successful adoption and deployment of WRITER's generative AI platform by overseeing key pre-sales technical engagements, including use case discovery, proof-of-concept execution, and value realization for strategic customers\n\n - Partner closely with sales leadership and go-to-market teams to develop strategic account plans, define compelling technical value propositions, and accelerate pipeline growth for WRITER's solutions\n\n - Act as an executive technical sponsor for WRITER’s most strategic accounts, building strong relationships with C-level stakeholders and becoming their trusted advisor in AI strategy and implementation\n\n - Influence WRITER's product roadmap by gathering critical market insights and customer feedback, ensuring our platform continuously addresses evolving enterprise AI needs\n\n - Architect robust, scalable, and secure AI solutions for diverse enterprise environments, integrating WRITER's platform with complex customer data ecosystems and existing technical stacks\n\n - Transform how we facilitate customer evaluations and proofs of concept, implementing best practices and scalable processes that demonstrate clear ROI and accelerate time-to-value for our clients\n\n\n\n⭐️ What you need\n\n - A minimum of 8 years of experience in a customer-facing technical role, with at least 4 years in a management capacity leading a pre-sales or solutions architecture team focused on enterprise software, cloud, or AI solutions\n\n - Proven expertise in leading and scaling a solutions architecture or sales engineering organization within a high-growth, fast-paced technology company, ideally blending startup agility with enterprise best practices\n\n - Deep technical proficiency in generative AI, large language models (LLMs), machine learning, and cloud-native architectures (AWS, Azure, GCP), coupled with hands-on experience in Python or similar scripting languages\n\n - Demonstrated ability to manage complex implementations of AI/ML solutions, understanding data pipelines, model deployment, security, and compliance in diverse, large-scale enterprise environments\n\n - Exceptional communication, presentation, and interpersonal skills, capable of translating intricate technical concepts into clear business value for executive and technical audiences, while also mentoring your team to do the same\n\n - A strategic mindset, constantly looking for opportunities to innovate, optimize processes, and drive measurable impact across customer engagements and internal team operations\n\n - A passionate commitment to our values at WRITER: Connect, by building strong relationships with customers and colleagues; Challenge, by pushing boundaries and fostering continuous improvement; and Own, by taking responsibility for results and driving them to completion\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$300K – $380K • Offers Equity","scrapeableCompensationSalarySummary":"$300K - $380K","compensationTiers":[{"id":"bbd2f8f3-7532-4111-8570-24cd3c4c2c22","tierSummary":"OTE $300K – $380K • Offers Equity","title":"SF","additionalInformation":null,"components":[{"id":"61dd86fc-26b4-4fa7-b5d1-ce7ad82d2e5f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"4bd2c89b-b2ae-4253-be6b-054e6ba94960","summary":"OTE $300K – $380K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":380000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":380000}]}},{"id":"21f23702-0daf-4266-bf65-b80b0826dc7a","title":"Solutions architect (Central) ","department":"Engineering, product & design","team":"Solutions architect","employmentType":"FullTime","location":"Chicago, IL","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-31T16:41:40.637+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois ","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/writer/21f23702-0daf-4266-bf65-b80b0826dc7a","applyUrl":"https://jobs.ashbyhq.com/writer/21f23702-0daf-4266-bf65-b80b0826dc7a/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Every company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative agentic AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space.
This is a full-time, hybrid role based out of our Chicago hub. You will report directly to the Director, solutions architecture.
🦸🏻♀️ What you'll do
Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI-powered work
Architect and design robust, scalable, and secure generative AI solutions for enterprise clients, leveraging WRITER's platform, APIs, and custom applications to solve critical business problems
Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time-to-value for customers
Serve as a trusted technical advisor to C-suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps
Partner closely with WRITER's product and engineering teams, providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs
Champion the adoption of WRITER's platform and APIs, educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions
⭐️ What you need
5+ years of experience in technical customer-facing roles such as solutions architect, enterprise architect, or sales engineering, ideally within a high-growth, B2B SaaS company serving Fortune 500 clients
Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices, with a passion for staying ahead of the curve in this rapidly evolving field
Experience in Python, proficiency with APIs, and end-to-end orchestration, to augment AI workflows and integrate AI capabilities into complex enterprise systems
Exceptional communication and presentation skills, able to simplify complex technical concepts into clear, compelling business language for diverse audiences, from technical teams to executive leadership
A highly versatile and tenured problem solver, capable of leading multi-stakeholder discovery sessions, uncovering root causes, and architecting innovative solutions to complex business and technical challenges
A builder's mindset and a proven ability to connect deeply with customer needs, challenge the status quo with innovative AI solutions, and own the technical success and impact of client engagements
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nEvery company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative agentic AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space.\n\nThis is a full-time, hybrid role based out of our Chicago hub. You will report directly to the Director, solutions architecture.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI-powered work\n\n - Architect and design robust, scalable, and secure generative AI solutions for enterprise clients, leveraging WRITER's platform, APIs, and custom applications to solve critical business problems\n\n - Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time-to-value for customers\n\n - Serve as a trusted technical advisor to C-suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps\n\n - Partner closely with WRITER's product and engineering teams, providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs\n\n - Champion the adoption of WRITER's platform and APIs, educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions\n\n\n\n⭐️ What you need\n\n - 5+ years of experience in technical customer-facing roles such as solutions architect, enterprise architect, or sales engineering, ideally within a high-growth, B2B SaaS company serving Fortune 500 clients\n\n - Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices, with a passion for staying ahead of the curve in this rapidly evolving field\n\n - Experience in Python, proficiency with APIs, and end-to-end orchestration, to augment AI workflows and integrate AI capabilities into complex enterprise systems\n\n - Exceptional communication and presentation skills, able to simplify complex technical concepts into clear, compelling business language for diverse audiences, from technical teams to executive leadership\n\n - A highly versatile and tenured problem solver, capable of leading multi-stakeholder discovery sessions, uncovering root causes, and architecting innovative solutions to complex business and technical challenges\n\n - A builder's mindset and a proven ability to connect deeply with customer needs, challenge the status quo with innovative AI solutions, and own the technical success and impact of client engagements\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$164K – $245K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$164K - $245K","compensationTiers":[{"id":"d4d19c4a-7cce-4743-ae1c-337531458ea0","tierSummary":"OTE $164K – $245K • Offers Equity • Offers Commission","title":"Chicago","additionalInformation":null,"components":[{"id":"642c1018-8bc3-4abc-b71e-67910c38e027","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"dbb30969-4b6d-4a3a-9591-db6b91bdcfd8","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c3394555-98f4-4c02-8a93-3d6620da6880","summary":"OTE $164K – $245K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":164000,"maxValue":245000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":164000,"maxValue":245000}]}},{"id":"aa47e91b-26c0-48f2-bcb7-67763d1291ca","title":"Senior brand manager","department":"Marketing","team":"Brand marketing","employmentType":"FullTime","location":"New York City, NY","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T17:58:51.822+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/aa47e91b-26c0-48f2-bcb7-67763d1291ca","applyUrl":"https://jobs.ashbyhq.com/writer/aa47e91b-26c0-48f2-bcb7-67763d1291ca/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through super intelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
In a world where every AI company sounds the same, WRITER is building something different. We believe a great brand doesn’t just look good. It earns trust, sharpens conviction, and gives people the confidence to act. We’re looking for someone who believes that just as deeply as we do.
Reporting into the VP of brand and communications, you’ll drive ownership of the WRITER brand, internal and external, from campaign strategy to the systems that make great brand work scalable. You’ll help shape how the world sees us, how our employees feel about us, how our product expresses us, and how AI makes all of that more powerful. If you’re a brand leader who thinks in systems, ships with taste, and is genuinely excited about what agentic AI makes possible for marketing, this is your role.
🦸🏻♀️ What you’ll do
Brand strategy and campaigns - You’ll lead brand campaign strategy from idea through activation — not just the brief, but the conviction behind it. You’ll develop concepts worth executing, manage the work end-to-end, and hold the bar for what “on-brand” actually means. You’ll ensure every campaign builds something cumulative: a brand that people recognize, trust, and root for. You’ll partner closely with product marketing on integrated go-to-market campaigns, ensuring brand and demand work in lockstep.
The full customer and employee journey - Great brands don’t live in one channel. You’ll activate WRITER’s brand across the customer journey, and bring the same intentionality to the employee experience. Onboarding, all-hands, internal comms: the brand lives there too, and you’ll make sure it shows up with the same quality and care.
AI-native brand operations - WRITER brings the power of agentic marketing to the world’s best brands — and we run on our own platform. You’ll own WRITER’s internal WRITER instance as the operational backbone of our brand: encoding our voice, guidelines, and creative standards into brand skills that the entire company relies on to produce high-quality, on-brand work at scale. You’ll build and maintain the skill library that makes WRITER employees faster, sharper, and more consistent — without losing what makes us distinctively us. You’ll partner with product and engineering to translate that front-line experience into product insights, acting as an in-house advisor to make WRITER stronger for brand leaders everywhere.
Brand in the product - WRITER’s biggest brand touchpoint is the product itself. You’ll work with product and design to ensure our brand identity is felt inside the platform: in the copy, the experience, the moments that tell customers they’re working with something built with genuine craft and conviction.
Agency management - You’ll be WRITER’s day-to-day lead for our brand agency — setting the brief, driving the relationship, and making sure partners deliver work that actually moves us forward, giving them a clear point of view to work from.
Measurement and brand intelligence - What doesn’t get measured doesn’t get protected. You’ll define and own the metrics that matter — brand awareness, perception, campaign performance, pipeline influence — and use those signals to continuously sharpen strategy. You’ll conduct ongoing competitive and market research to keep WRITER’s brand ahead of the conversation, not just part of it.
Brand Central: the system behind the brand - You’ll build and own WRITER’s brand repository, creating a single, scalable source of truth for assets, guidelines, templates, and toolkits. Working hand-in-hand with the creative team, you’ll turn our brand into something the whole company can activate confidently without compromising consistency. You’ll also champion brand adoption across the organization, running enablement that makes internal teams genuine brand ambassadors.
⭐️ What you need
You’ve spent 7+ years building brands that stand for something, ideally at a high-growth B2B technology company where brand was a strategic imperative.
You’ve owned the strategy and the execution. You know the difference between a brand that looks good and a brand that creates belief, and you’ve built the latter.
You’re genuinely excited about agentic AI and its role in brand, and you bring a real point of view. You understand how AI can encode brand standards, scale creative output, and protect consistency without flattening distinctiveness. Ideally, you’ve worked with AI tools in a brand context and have opinions about what works and what doesn’t.
You’ve managed agencies well, which means you’ve written briefs that are actually useful and given feedback that makes work better instead of blander.
You’ve worked in or alongside product teams, and you understand how brand translates into product experiences. You’ve fought those fights and know how to win them.
You’ve built brand systems that scale — asset libraries, guidelines, repositories, brand skills or AI-powered toolkits — that genuinely help teams create on-brand work instead of just paying lip service to the guidelines.
You’re fluent in brand metrics. You know how to measure what matters, connect brand performance to business outcomes, and use data to defend and evolve strategy.
You communicate with precision and confidence. You can write a sharp brief, present a campaign with conviction, and tell a stakeholder why brand investment matters without resorting to platitudes.
You operate with low ego and high standards. You know how to build shared ownership and bring people along, because brand only works when the whole company believes in it.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through super intelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nIn a world where every AI company sounds the same, WRITER is building something different. We believe a great brand doesn’t just look good. It earns trust, sharpens conviction, and gives people the confidence to act. We’re looking for someone who believes that just as deeply as we do.\n\nReporting into the VP of brand and communications, you’ll drive ownership of the WRITER brand, internal and external, from campaign strategy to the systems that make great brand work scalable. You’ll help shape how the world sees us, how our employees feel about us, how our product expresses us, and how AI makes all of that more powerful. If you’re a brand leader who thinks in systems, ships with taste, and is genuinely excited about what agentic AI makes possible for marketing, this is your role.\n\n\n\n🦸🏻♀️ What you’ll do\n\n - Brand strategy and campaigns - You’ll lead brand campaign strategy from idea through activation — not just the brief, but the conviction behind it. You’ll develop concepts worth executing, manage the work end-to-end, and hold the bar for what “on-brand” actually means. You’ll ensure every campaign builds something cumulative: a brand that people recognize, trust, and root for. You’ll partner closely with product marketing on integrated go-to-market campaigns, ensuring brand and demand work in lockstep.\n\n - The full customer and employee journey - Great brands don’t live in one channel. You’ll activate WRITER’s brand across the customer journey, and bring the same intentionality to the employee experience. Onboarding, all-hands, internal comms: the brand lives there too, and you’ll make sure it shows up with the same quality and care.\n\n - AI-native brand operations - WRITER brings the power of agentic marketing to the world’s best brands — and we run on our own platform. You’ll own WRITER’s internal WRITER instance as the operational backbone of our brand: encoding our voice, guidelines, and creative standards into brand skills that the entire company relies on to produce high-quality, on-brand work at scale. You’ll build and maintain the skill library that makes WRITER employees faster, sharper, and more consistent — without losing what makes us distinctively us. You’ll partner with product and engineering to translate that front-line experience into product insights, acting as an in-house advisor to make WRITER stronger for brand leaders everywhere.\n\n - Brand in the product - WRITER’s biggest brand touchpoint is the product itself. You’ll work with product and design to ensure our brand identity is felt inside the platform: in the copy, the experience, the moments that tell customers they’re working with something built with genuine craft and conviction.\n\n - Agency management - You’ll be WRITER’s day-to-day lead for our brand agency — setting the brief, driving the relationship, and making sure partners deliver work that actually moves us forward, giving them a clear point of view to work from.\n\n - Measurement and brand intelligence - What doesn’t get measured doesn’t get protected. You’ll define and own the metrics that matter — brand awareness, perception, campaign performance, pipeline influence — and use those signals to continuously sharpen strategy. You’ll conduct ongoing competitive and market research to keep WRITER’s brand ahead of the conversation, not just part of it.\n\n - Brand Central: the system behind the brand - You’ll build and own WRITER’s brand repository, creating a single, scalable source of truth for assets, guidelines, templates, and toolkits. Working hand-in-hand with the creative team, you’ll turn our brand into something the whole company can activate confidently without compromising consistency. You’ll also champion brand adoption across the organization, running enablement that makes internal teams genuine brand ambassadors.\n\n\n\n⭐️ What you need\n\n - You’ve spent 7+ years building brands that stand for something, ideally at a high-growth B2B technology company where brand was a strategic imperative.\n\n - You’ve owned the strategy and the execution. You know the difference between a brand that looks good and a brand that creates belief, and you’ve built the latter.\n\n - You’re genuinely excited about agentic AI and its role in brand, and you bring a real point of view. You understand how AI can encode brand standards, scale creative output, and protect consistency without flattening distinctiveness. Ideally, you’ve worked with AI tools in a brand context and have opinions about what works and what doesn’t.\n\n - You’ve managed agencies well, which means you’ve written briefs that are actually useful and given feedback that makes work better instead of blander.\n\n - You’ve worked in or alongside product teams, and you understand how brand translates into product experiences. You’ve fought those fights and know how to win them.\n\n - You’ve built brand systems that scale — asset libraries, guidelines, repositories, brand skills or AI-powered toolkits — that genuinely help teams create on-brand work instead of just paying lip service to the guidelines.\n\n - You’re fluent in brand metrics. You know how to measure what matters, connect brand performance to business outcomes, and use data to defend and evolve strategy.\n\n - You communicate with precision and confidence. You can write a sharp brief, present a campaign with conviction, and tell a stakeholder why brand investment matters without resorting to platitudes.\n\n - You operate with low ego and high standards. You know how to build shared ownership and bring people along, because brand only works when the whole company believes in it. \n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$141K – $195.8K • Offers Equity","scrapeableCompensationSalarySummary":"$141K - $195.8K","compensationTiers":[{"id":"54bb1f42-91ec-4ceb-851e-667a07e9b079","tierSummary":"Base Compensation $141K – $195.8K • Offers Equity","title":"NYC","additionalInformation":null,"components":[{"id":"30d62861-494f-4644-ba99-60a5362011e1","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"85b17765-504e-4d46-b3ad-6a6b9beed8c0","summary":"Base Compensation $141K – $195.8K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":141000,"maxValue":195800}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":141000,"maxValue":195800}]}},{"id":"ab7fa86c-657a-4231-9317-530454a48103","title":"Enterprise AI transformation lead (UK)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T18:02:30.005+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/ab7fa86c-657a-4231-9317-530454a48103","applyUrl":"https://jobs.ashbyhq.com/writer/ab7fa86c-657a-4231-9317-530454a48103/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our London hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our New York City hub.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 5 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\n\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n📐 About the role\n\nWRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.\n\n\n\nThe ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.\n\n\n\nThis is a hybrid role based in our New York City hub. \n\n\n\n🦸🏻♀️ What you'll do\n\nOwn activation and platform success\n\n - Deeply understand each customer's specific use cases, business objectives, and success metrics\n\n - Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact\n\n - Design and execute activation strategies that drive measurable platform adoption and business outcomes\n\n - Implement champion programs, office hours, usage dashboards, customized trainings, and workshops\n\nBuild champion communities\n\n - Create advocate networks and champion communities within customer organizations\n\n - Establish power user communities that drive peer-to-peer learning\n\n - Train internal customer trainers to scale enablement\n\n - Design innovative customer experiences that deepen engagement\n\nLead educational workshops & live events\n\n - Facilitate dynamic live and virtual training sessions tailored to diverse audiences\n\n - Partner with curriculum team while owning customization and delivery for your customers\n\n - Create memorable learning experiences that inspire action and drive adoption\n\nContinuously improve & collaborate\n\n - Refine materials based on customer feedback and adoption data\n\n - Work cross-functionally to understand evolving customer needs\n\n - Identify gaps and champion new training opportunities\n\n - Build deep relationships with customer stakeholders and executive sponsors\n\n\n\n⭐️ What you need\n\nCustomer success & activation expertise\n\n - At least 5 years of proven track record owning activation success and driving measurable adoption outcomes\n\n - Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives\n\n - Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops\n\n - Success building advocate networks and power user communities\n\n - Ability to connect platform usage to business outcomes and articulate ROI\n\nAI & technical proficiency\n\n - Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders\n\n - Comfortable understanding technical concepts and communicating them effectively to varied audiences\n\n - Ability to demonstrate use cases and articulate business value\n\nFacilitation & education skills\n\n - Expertise delivering virtual and live instructor-led workshops\n\n - Skilled at tailoring content and delivery to diverse audiences based on their use cases\n\n - Ability to partner effectively with curriculum teams while owning customization and delivery\n\nCollaboration & growth\n\n - Excellence building relationships with stakeholders at all levels\n\n - Strong program management skills and natural advisor mindset\n\n - Thrive in fast-paced environments; comfortable with experimentation\n\n - Self-aware, feedback-driven, and committed to continuous growth\n\n\nNOTE\n\nTravel Requirements: 25% domestic and international travel may be required.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$146K – $185K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $185K","compensationTiers":[{"id":"4c2f81c3-7b8a-4bef-8469-e4aa429882d2","tierSummary":"OTE $146K – $185K • Offers Equity • Offers Commission","title":"NYC","additionalInformation":null,"components":[{"id":"6b0c9818-e048-4a59-875d-bddc8946c70a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"dea5ca16-2dfb-40b5-9d85-3a4bf41f8bda","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"cc9cc0f6-a549-40be-88ef-91cffa4d24f5","summary":"OTE $146K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":185000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":185000}]}},{"id":"0ad875aa-10ab-4471-8205-324ea36ed7e4","title":"Enterprise AI adoption lead (UK)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T18:00:26.494+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/0ad875aa-10ab-4471-8205-324ea36ed7e4","applyUrl":"https://jobs.ashbyhq.com/writer/0ad875aa-10ab-4471-8205-324ea36ed7e4/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our London hub.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 5 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\nThis role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n \n \n\n⭐️ What you need\n\n - 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$156K – $198K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$156K - $198K","compensationTiers":[{"id":"24173007-2db1-4822-b660-ebb4f6e64707","tierSummary":"OTE $156K – $198K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"7e369d0a-7c18-440a-96a7-935d697b1169","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"7fe21c74-6659-41c9-92eb-233fb8657814","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"66a531f4-10ef-442d-a72c-ffb2d507033a","summary":"OTE $156K – $198K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":156000,"maxValue":198000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":156000,"maxValue":198000}]}},{"id":"ddcc0431-7170-41da-816a-0520686558bc","title":"Enterprise AI transformation lead (East)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"New York City, NY","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T18:02:05.764+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/ddcc0431-7170-41da-816a-0520686558bc","applyUrl":"https://jobs.ashbyhq.com/writer/ddcc0431-7170-41da-816a-0520686558bc/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\n\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\n\n\nThis role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n \n \n\n⭐️ What you need\n\n - 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$174K – $220.1K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$174K - $220.1K","compensationTiers":[{"id":"f0f0aeba-2be1-4648-a9af-bda03b42a1ad","tierSummary":"OTE $174K – $220.1K • Offers Equity • Offers Commission","title":"NYC","additionalInformation":null,"components":[{"id":"03a8383d-2dd8-4014-9d9f-c8b1822bdb97","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9c3bf308-96d4-43ff-b757-b399d8a9f65e","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"48e93668-5646-4719-ab92-fd70244e73ec","summary":"OTE $174K – $220.1K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":220100}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":220100}]}},{"id":"0e06b0d0-e381-41f4-af66-4e98b8724ee1","title":"Enterprise AI transformation lead (West)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-07-30T18:02:50.776+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/0e06b0d0-e381-41f4-af66-4e98b8724ee1","applyUrl":"https://jobs.ashbyhq.com/writer/0e06b0d0-e381-41f4-af66-4e98b8724ee1/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our San Francisco or Seattle hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\n\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\n\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\n\n\nThis role is available as a hybrid position based out of our San Francisco or Seattle hub. You will report to the director of AI transformation and success.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n \n \n\n⭐️ What you need\n\n - 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$156K – $220.1K • Offers Equity • Offers Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$156K - $220.1K","compensationTiers":[{"id":"df0f4bc1-8d0f-4fee-ad11-acc178f19c7f","tierSummary":"OTE $174K – $220.1K • Offers Equity • Offers Commission","title":"SF","additionalInformation":null,"components":[{"id":"f38fac9d-800b-493c-b06e-65ec3cfe528b","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9a9c8129-9418-40d6-8aca-c187d507349a","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"504bf7b2-e265-44b2-9d88-80e0c2fca25e","summary":"OTE $174K – $220.1K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":220100}]},{"id":"3d162b58-f136-4a78-afe9-e7f0b873c721","tierSummary":"OTE $156K – $198K • Offers Equity • Offers Commission","title":"Other US Locations","additionalInformation":null,"components":[{"id":"df5bcd5c-3b23-45d7-9bc4-76f5e814b718","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"63938244-9b45-4d29-b967-2c91adcc563b","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e919e0f6-a5b1-4e3b-b99c-a56bb1bd0d07","summary":"OTE $156K – $198K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":156000,"maxValue":198000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Commission","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":156000,"maxValue":220100,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"1ea0ce5c-bc0a-461a-a8f4-9acb0e5bc166","title":"Strategic AI adoption lead (East)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"New York City, NY","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T18:03:39.533+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/1ea0ce5c-bc0a-461a-a8f4-9acb0e5bc166","applyUrl":"https://jobs.ashbyhq.com/writer/1ea0ce5c-bc0a-461a-a8f4-9acb0e5bc166/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our New York City hub.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 9 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\n\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n📐 About the role\n\nWRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.\n\n\n\nThe ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.\n\n\n\nThis is a hybrid role based in our New York City hub. \n\n\n\n🦸🏻♀️ What you'll do\n\nOwn activation and platform success\n\n - Deeply understand each customer's specific use cases, business objectives, and success metrics\n\n - Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact\n\n - Design and execute activation strategies that drive measurable platform adoption and business outcomes\n\n - Implement champion programs, office hours, usage dashboards, customized trainings, and workshops\n\nBuild champion communities\n\n - Create advocate networks and champion communities within customer organizations\n\n - Establish power user communities that drive peer-to-peer learning\n\n - Train internal customer trainers to scale enablement\n\n - Design innovative customer experiences that deepen engagement\n\nLead educational workshops & live events\n\n - Facilitate dynamic live and virtual training sessions tailored to diverse audiences\n\n - Partner with curriculum team while owning customization and delivery for your customers\n\n - Create memorable learning experiences that inspire action and drive adoption\n\nContinuously improve & collaborate\n\n - Refine materials based on customer feedback and adoption data\n\n - Work cross-functionally to understand evolving customer needs\n\n - Identify gaps and champion new training opportunities\n\n - Build deep relationships with customer stakeholders and executive sponsors\n\n\n\n⭐️ What you need\n\nCustomer success & activation expertise\n\n - At least 9 years of proven track record owning activation success and driving measurable adoption outcomes\n\n - Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives\n\n - Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops\n\n - Success building advocate networks and power user communities\n\n - Ability to connect platform usage to business outcomes and articulate ROI\n\nAI & technical proficiency\n\n - Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders\n\n - Comfortable understanding technical concepts and communicating them effectively to varied audiences\n\n - Ability to demonstrate use cases and articulate business value\n\nFacilitation & education skills\n\n - Expertise delivering virtual and live instructor-led workshops\n\n - Skilled at tailoring content and delivery to diverse audiences based on their use cases\n\n - Ability to partner effectively with curriculum teams while owning customization and delivery\n\nCollaboration & growth\n\n - Excellence building relationships with stakeholders at all levels\n\n - Strong program management skills and natural advisor mindset\n\n - Thrive in fast-paced environments; comfortable with experimentation\n\n - Self-aware, feedback-driven, and committed to continuous growth\n\n\nNOTE\n\nTravel Requirements: 25% domestic and international travel may be required.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$173.5K – $219.5K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$173.5K - $219.5K","compensationTiers":[{"id":"7e8203d8-6e4d-4a92-b877-d5ec12717c16","tierSummary":"OTE $173.5K – $219.5K • Offers Equity • Offers Commission","title":"NYC","additionalInformation":null,"components":[{"id":"1447cee5-74ab-479e-9794-92ff6805d42d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9d31c71f-f613-4111-907f-47bc351ec772","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"bd4f0859-14ba-40c1-be30-97af3db2b90d","summary":"OTE $173.5K – $219.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":173500,"maxValue":219500}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":173500,"maxValue":219500}]}},{"id":"4f4f9b92-b89a-4674-86f2-c4f7a9ac0ed7","title":"Strategic AI adoption lead (UK)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T18:04:01.979+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/4f4f9b92-b89a-4674-86f2-c4f7a9ac0ed7","applyUrl":"https://jobs.ashbyhq.com/writer/4f4f9b92-b89a-4674-86f2-c4f7a9ac0ed7/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our London hub.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 9 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\n\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\n\n\nThis role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n \n \n\n⭐️ What you need\n\n - Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$184K – $225K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$184K - $225K","compensationTiers":[{"id":"3cefb89e-e233-4fd9-9ec0-67e0742936e5","tierSummary":"OTE $184K – $225K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"532c578d-a9d8-4dc8-9442-7e13eff8c0ac","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"57e6e169-ab84-4e13-ae40-be971fd917b3","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3932313c-461c-4bae-9bb5-4f8b9f0eef97","summary":"OTE $184K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":184000,"maxValue":225000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":184000,"maxValue":225000}]}},{"id":"ee584c39-d803-4536-8de7-a1b9872f46f6","title":"Strategic AI transformation lead (East)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"New York City, NY","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T18:05:08.289+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/ee584c39-d803-4536-8de7-a1b9872f46f6","applyUrl":"https://jobs.ashbyhq.com/writer/ee584c39-d803-4536-8de7-a1b9872f46f6/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\nThis role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n \n \n\n⭐️ What you need\n\n - Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$205,300 – $259,600 • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$205,300 - $259,600","compensationTiers":[{"id":"270128c2-ff57-4a8b-9ef3-a14e2b7a3b72","tierSummary":"OTE $205,300 – $259,600 • Offers Equity • Offers Commission","title":"NYC","additionalInformation":null,"components":[{"id":"cb21d584-396b-4ad9-82f1-5b318b73f84e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"be4533c5-ee38-4828-a000-1ac38c087cc5","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"469b08c8-3e3b-43ba-8be5-0792f06ff39b","summary":"OTE $205,300 – $259,600","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205300,"maxValue":259600}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205300,"maxValue":259600}]}},{"id":"8ab2a84f-eaa3-4408-887e-1232d87c794d","title":"Strategic AI transformation lead (UK)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T18:05:29.373+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/8ab2a84f-eaa3-4408-887e-1232d87c794d","applyUrl":"https://jobs.ashbyhq.com/writer/8ab2a84f-eaa3-4408-887e-1232d87c794d/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our London hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our San Francisco or Seattle hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\n\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\n\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\n\n\nThis role is available as a hybrid position based out of our San Francisco or Seattle hub. You will report to the director of AI transformation and success.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n \n \n\n⭐️ What you need\n\n - Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$184,000 – $259,600 • Offers Equity • Offers Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$184,000 - $259,600","compensationTiers":[{"id":"2dd1fa81-0d89-4854-a2d1-cd27a1887e38","tierSummary":"OTE $205,300 – $259,600 • Offers Equity • Offers Commission","title":"SF","additionalInformation":null,"components":[{"id":"96349018-3831-45cb-93c2-770084111c36","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"23d4beb2-1744-41da-b4b0-8339e018bd90","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"95d9ca1a-4101-4555-9b83-669dd1c2a51c","summary":"OTE $205,300 – $259,600","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205300,"maxValue":259600}]},{"id":"d22e55a9-11d9-4773-9f36-d87f09a91cf3","tierSummary":"OTE $184,000 – $233,000 • Offers Equity • Offers Commission","title":"Other US Locations","additionalInformation":null,"components":[{"id":"525690ea-54bc-4d85-8cff-046d83402053","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"0bff67c2-6f75-4bde-aadc-11d1f3f9ade5","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"696916e6-2aa3-40ba-afce-0fc06111117b","summary":"OTE $184,000 – $233,000","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":184000,"maxValue":233000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Commission","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":184000,"maxValue":259600,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"e08289c1-a9dc-4bbb-8230-589136115a19","title":"VP, customer success (EMEA)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T18:06:57.070+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/e08289c1-a9dc-4bbb-8230-589136115a19","applyUrl":"https://jobs.ashbyhq.com/writer/e08289c1-a9dc-4bbb-8230-589136115a19/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER’s end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Shape how the world’s most sophisticated enterprises succeed with AI.
As vice president, customer success, EMEA, you’ll lead the region’s customer success organization and partner directly with C-suite executives at Fortune 500 and Global 2000 companies to deliver measurable transformation—not proofs of concept, but lasting operational change. You’ll own retention and growth, scale a world-class team, and define how enterprises measure success in the agentic era. You’ll be a key member of WRITER’s EMEA leadership team and an active voice in the global CS leadership group, shaping strategy, structure, and culture across regions.
This is a builder’s role with global reach - reporting to our COO and working closely with the CEO and CRO to drive WRITER’s next stage of growth. This is a hybrid role based out of our London hub.
🦸🏻♀️ What you’ll do
Drive industry leading growth and retention by owning ambitious NRR and GRR goals, tying every expansion to quantifiable business outcomes
Lead, scale, and develop a high-performing CSM team across Strategic, Enterprise, and Mid-market segments—hiring exceptional talent and building clear career paths. Have a dotted line to other post sales organizations
Design and operationalize a regional success model that becomes the global blueprint - playbooks, metrics, and governance that scale
Build trusted partnerships with CIOs, CMOs, and business leaders at companies like Goldman Sachs, Accenture, and Hilton, positioning WRITER as mission-critical infrastructure
Collaborate cross-functionally with Sales, Product, Marketing, and Solutions architecture to co-create account strategies that deliver measurable ROI
Champion operational excellence through disciplined forecasting, success planning, and data-driven decision-making
Represent the voice of the customer at the highest levels, influencing product direction and innovation
⭐️ What you need
15+ years in enterprise SaaS or transformation-driven technology with deep experience leading Fortune 500/Global 2000 relationships
7+ years in senior CS or post-sales leadership, ideally across multi-country EMEA operations. In addition to CS management, ideally have also led Engagement managers, Customer architects, and Customer support either directly or indirectly
Proven record-building and scaling CS organizations through inflection points - hypergrowth, global expansion, or IPO
Fluent in enterprise AI adoption and governance, with a strong grasp of ROI frameworks and transformation programs
A strategic and hands-on operator-able to alternate between vision and precision execution
Executive presence and credibility to influence at C-suite level and coach at every level
Enthusiasm to both drive strategy and prop leadership and “get in to the details” at the customer level to manage escalations and ensure delivery
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays.
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.
This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.
This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.
Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions
Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape
Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations
Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment
Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management
Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications
Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership
A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI
A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 ABOUT WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n\n📐 ABOUT THE ROLE\n\nAs a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.\n\nThis is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.\n\nThis is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.\n\n\n\n\n🦸🏻♀️ WHAT YOU'LL DO\n\n - Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions\n\n - Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges\n\n - Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape\n\n - Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation\n\n - Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations\n\n - Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment\n\n\n\n\n⭐️ WHAT YOU NEED\n\n - Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management\n\n - Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications\n\n - Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment\n\n - Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership\n\n - A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI\n\n - A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$131.8K – $166K • Offers Equity","scrapeableCompensationSalarySummary":"$131.8K - $166K","compensationTiers":[{"id":"d3e33f60-ac81-4f83-930f-f6a898449725","tierSummary":"Base Compensation $131.8K – $166K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"41767d9d-4711-43ab-9b82-850be7f9253f","summary":"Base Compensation $131.8K – $166K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":131800,"maxValue":166000},{"id":"9107df12-e136-4716-a276-2deb291ce03e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":131800,"maxValue":166000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"b3c2a1d8-f21c-44cd-906e-114188575e42","title":"AI deployment engineer (East)","department":"Delivery & customer success","team":"Deployment engineering","employmentType":"FullTime","location":"New York City, NY","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T18:08:38.683+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/b3c2a1d8-f21c-44cd-906e-114188575e42","applyUrl":"https://jobs.ashbyhq.com/writer/b3c2a1d8-f21c-44cd-906e-114188575e42/application","descriptionHtml":"WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.
This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.
This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.
Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions
Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape
Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations
Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment
Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management
Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications
Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership
A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI
A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 ABOUT WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n \n\n\n📐 ABOUT THE ROLE\n\nAs a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.\n\nThis is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.\n\nThis is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.\n\n \n\n\n🦸🏻♀️ WHAT YOU'LL DO\n\n - Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions\n\n - Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges\n\n - Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape\n\n - Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation\n\n - Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations\n\n - Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment\n\n \n\n\n⭐️ WHAT YOU NEED\n\n - Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management\n\n - Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications\n\n - Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment\n\n - Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership\n\n - A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI\n\n - A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$146.4K – $185K • Offers Equity","scrapeableCompensationSalarySummary":"$146.4K - $185K","compensationTiers":[{"id":"77ad7b0d-79a8-4769-8d38-082990b94ed3","tierSummary":"Base Compensation $146.4K – $185K • Offers Equity","title":"NYC","additionalInformation":null,"components":[{"id":"2b890e5d-fb75-42d5-a66e-4e1746d9651b","summary":"Base Compensation $146.4K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146400,"maxValue":185000},{"id":"78a4483f-2d34-4b29-920b-2dcc732c194a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146400,"maxValue":185000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"a3461384-0df8-4036-be32-449b23a70c0a","title":"AI deployment engineer (UK)","department":"Delivery & customer success","team":"Deployment engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T18:09:21.085+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/a3461384-0df8-4036-be32-449b23a70c0a","applyUrl":"https://jobs.ashbyhq.com/writer/a3461384-0df8-4036-be32-449b23a70c0a/application","descriptionHtml":"WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.
This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.
This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.
Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions
Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape
Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations
Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment
Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management
Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications
Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership
A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI
A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.
This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.
This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.
Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions
Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape
Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations
Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment
Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management
Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications
Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership
A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI
A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 ABOUT WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n \n\n\n📐 ABOUT THE ROLE\n\nAs a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.\n\nThis is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.\n\nThis is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.\n\n \n\n\n🦸🏻♀️ WHAT YOU'LL DO\n\n - Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions\n\n - Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges\n\n - Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape\n\n - Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation\n\n - Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations\n\n - Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment\n\n \n\n\n⭐️ WHAT YOU NEED\n\n - Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management\n\n - Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications\n\n - Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment\n\n - Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership\n\n - A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI\n\n - A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$131.8K – $185K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$131.8K - $185K","compensationTiers":[{"id":"69ec8a18-b1b7-4d21-87f4-1ade11bcdbf0","tierSummary":"Base Compensation $146.4K – $185K • Offers Equity","title":"SF","additionalInformation":null,"components":[{"id":"a8ac157e-1d5f-4748-a84b-e5b7d0b3c6b0","summary":"Base Compensation $146.4K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146400,"maxValue":185000},{"id":"d75e2dfe-078e-4954-a280-35d1b6bb87f6","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"b965e758-a28b-4440-ba7d-cbead5f376c1","tierSummary":"Base Compensation $131.8K – $166K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"da01fe6c-ec7a-4843-85d1-4d4311c7e673","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"3f58c41d-2026-42f2-a437-df8ca871ec3d","summary":"Base Compensation $131.8K – $166K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":131800,"maxValue":166000}]}],"summaryComponents":[{"minValue":131800,"maxValue":185000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"06fac7ac-22c2-426a-950b-68c1437f9271","title":"Enterprise account executive (UK)","department":"Sales","team":"Direct sales","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T18:10:18.470+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/06fac7ac-22c2-426a-950b-68c1437f9271","applyUrl":"https://jobs.ashbyhq.com/writer/06fac7ac-22c2-426a-950b-68c1437f9271/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About this role
We’re looking for a collaborative and builder-oriented enterprise sales rep experienced at helping prospective customers at large companies navigate the evaluation, business case development, and procurement of transformative technology.
Your objective will be to help convert enterprise prospects (3K-8K FTE, although tilted towards Fortune 1000) who are active in our trials or who request a sales demo from our website or within our product. While most of your pipeline will come inbound, you'll also be responsible for generating pipeline from ideal customer profile (ICP) accounts within your account set.
Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI space will help shape our entire culture.
This is a hybrid role based out of our London hub. You'll be reporting to our RVP.
🦸🏻♀️ Your responsibilities
Develop a deep understanding of our users and why they are exploring WRITER
Become a trusted product specialist, educating users on how to set up WRITER to unlock value, going hands-on where needed
Become an expert in the wide range of use cases in which WRITER can drive business transformation across different industries
Qualify inbound leads and guide them through the evaluation process
Generate pipeline from ICP accounts via value-driven outbounding
Guide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensus
Collect and share product insights that help product identify both scalable and unscalable ways to educate and activate the user base on the product
Lead champions through their internal budgeting, legal, security, and procurement processes (this is an evangelical sale where there is rarely an existing line item for the solution)
⭐️ Is this you?
5+ years in a B2B SaaS closing role focused on Enterprise (6k+ employees); extra points for experience selling to leadership in marketing, brand, product at Fortune 1000 companies
Demonstrable, consistent performance meeting and exceeding quota
Experience helping prospects build a business case to secure executive sponsorship
Experience with value-based selling (but still know the product almost as well as CS 🤓)
Experience working with legal, security, and/or procurement teams to win deals
Strong written and verbal communication skills
Strong sales process: you are thoughtful about how to make sales repeatable for yourself
Comfortable asking the tough questions, working cross-departmentally, and working under high pressure
Record of building strong and lasting customer relationships
Extremely organized and self-motivated; a detailed note-taker
Knowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.
This role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.
This role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Seattle, Austin, Chicago, or London. You'll report to a regional vice president.
🦸🏻♀️ What you'll do
Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform
Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists
Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients
Guide executive-level discussions and negotiations, ensuring alignment with customer business goals
Own your book of business with a high degree of accountability and a bias for long-term impact
Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value
Consistently input accurate pipeline data to forecast and report sales progress to leadership
Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed
⭐️ What you need
5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion
Track record of meeting or exceeding annual quotas
Skilled in outbound prospecting, consultative selling, and executive stakeholder management
Strong communicator with the ability to connect across functions and listen actively to diverse perspectives
Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment
Strong executive level presentation skills
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nJoin WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.\n\nThis role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.\n\nThis role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Seattle, Austin, Chicago, or London. You'll report to a regional vice president.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform\n\n - Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists\n\n - Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients\n\n - Guide executive-level discussions and negotiations, ensuring alignment with customer business goals\n\n - Own your book of business with a high degree of accountability and a bias for long-term impact\n\n - Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value\n\n - Consistently input accurate pipeline data to forecast and report sales progress to leadership\n\n - Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed\n\n\n\n⭐️ What you need\n\n - 5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion\n\n - Track record of meeting or exceeding annual quotas\n\n - Skilled in outbound prospecting, consultative selling, and executive stakeholder management\n\n - Strong communicator with the ability to connect across functions and listen actively to diverse perspectives\n\n - Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment\n\n - Strong executive level presentation skills\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$340K – $350K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$340K - $350K","compensationTiers":[{"id":"b10fd7f3-6433-4dac-b5c6-616f1ed15fd1","tierSummary":"OTE $340K – $350K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"3aff3327-31d2-4416-91b8-63da4529f788","summary":"OTE $340K – $350K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"id":"2c2d422f-cebb-48c7-88cd-34c2d16f174c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"3015d123-2aee-497f-97e2-bc33856c7563","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a932ee39-2f5a-44ac-8cb5-494248a5faed","title":"Strategic account executive (East)","department":"Sales","team":"Direct sales","employmentType":"FullTime","location":"New York City, NY","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Atlanta, GA","address":{"postalAddress":{"addressRegion":"Georgia","addressCountry":"US","addressLocality":"Atlanta"}}},{"location":"Jersey City, NJ","address":{"postalAddress":{"addressRegion":"NJ","addressCountry":"United States","addressLocality":"Jersey City"}}},{"location":"Stamford, CT","address":{"postalAddress":{"addressRegion":"CT","addressCountry":"United States","addressLocality":"Stamford"}}},{"location":"Boston, MA","address":{"postalAddress":{"addressRegion":"MA","addressCountry":"United States","addressLocality":"Boston"}}},{"location":"Philadelphia, PA","address":{"postalAddress":{"addressRegion":"PA","addressCountry":"United States","addressLocality":"Philadelphia"}}},{"location":"Hartford, CT","address":{"postalAddress":{"addressRegion":"CT","addressCountry":"United States","addressLocality":"Hartford"}}},{"location":"New Haven, CT","address":{"postalAddress":{"addressRegion":"CT","addressCountry":"United States","addressLocality":"New Haven"}}},{"location":"Newark, NJ","address":{"postalAddress":{"addressRegion":"NJ","addressCountry":"United States","addressLocality":"Newark"}}}],"publishedAt":"2026-08-13T14:29:04.496+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/a932ee39-2f5a-44ac-8cb5-494248a5faed","applyUrl":"https://jobs.ashbyhq.com/writer/a932ee39-2f5a-44ac-8cb5-494248a5faed/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.
This role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.
This role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Austin, Chicago, or London. You'll report to a regional vice president.
🦸🏻♀️ What you'll do
Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform
Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists
Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients
Guide executive-level discussions and negotiations, ensuring alignment with customer business goals
Own your book of business with a high degree of accountability and a bias for long-term impact
Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value
Consistently input accurate pipeline data to forecast and report sales progress to leadership
Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed
⭐️ What you need
5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion
Track record of meeting or exceeding annual quotas
Skilled in outbound prospecting, consultative selling, and executive stakeholder management
Strong communicator with the ability to connect across functions and listen actively to diverse perspectives
Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment
Strong executive level presentation skills
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nJoin WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.\n\nThis role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.\n\nThis role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Austin, Chicago, or London. You'll report to a regional vice president.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform\n\n - Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists\n\n - Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients\n\n - Guide executive-level discussions and negotiations, ensuring alignment with customer business goals\n\n - Own your book of business with a high degree of accountability and a bias for long-term impact\n\n - Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value\n\n - Consistently input accurate pipeline data to forecast and report sales progress to leadership\n\n - Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed\n\n\n\n⭐️ What you need\n\n - 5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion\n\n - Track record of meeting or exceeding annual quotas\n\n - Skilled in outbound prospecting, consultative selling, and executive stakeholder management\n\n - Strong communicator with the ability to connect across functions and listen actively to diverse perspectives\n\n - Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment\n\n - Strong executive level presentation skills\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$340K – $350K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$340K - $350K","compensationTiers":[{"id":"eb6a9fd8-5f56-487d-98c1-df1bf2aac319","tierSummary":"OTE $340K – $350K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"470667ed-d9a1-4ad0-8b26-77d8d7562555","summary":"OTE $340K – $350K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"id":"cb21e935-1361-42bc-ab77-c150eb29ab42","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"6d918fb7-18e1-4bb7-81f4-05a74b05146e","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"4c05877a-cb10-4d0e-a05d-430888c43787","title":"Strategic account executive (UK)","department":"Sales","team":"Direct sales","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T18:13:13.634+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/4c05877a-cb10-4d0e-a05d-430888c43787","applyUrl":"https://jobs.ashbyhq.com/writer/4c05877a-cb10-4d0e-a05d-430888c43787/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's sales team as a strategic account executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity. This isn't just about hitting quota – it's about becoming a trusted advisor to some of the world's most influential companies as they navigate their AI transformation journey.
This role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work, the opportunity to make a real impact, and the challenge of selling category-defining technology, we want to hear from you. You'll be selling solutions that fundamentally change how enterprises operate, working with executive buyers who are making multi-million dollar, multi-year commitments to AI transformation.
This is a hybrid role based out of our London hub. You'll be reporting to our regional vice president.
🦸🏻♀️ What you’ll do
Own the full enterprise sales cycle from prospecting through close, managing complex deals with 8-18 month sales cycles and navigating multi-stakeholder buying committees across procurement, legal, IT, and business units
Drive net-new revenue by identifying, qualifying, and developing strategic opportunities within target verticals and named account lists, consistently building a robust pipeline that exceeds coverage targets
Engage C-level executives and senior decision-makers in consultative discovery to understand their business priorities, uncover transformational use cases, and position WRITER as the strategic platform to achieve their AI vision
Partner cross-functionally with solutions engineering, product, and customer success teams to architect tailored solutions, run successful pilots, and ensure seamless deployments that deliver measurable business outcomes
Lead complex negotiations involving multi-year contracts, custom pricing structures, and enterprise terms, while maintaining deal momentum and driving consensus across diverse stakeholder groups
Become a trusted product expert who educates prospects on how to set up and leverage WRITER's AI agent platform, going hands-on during critical evaluation phases to demonstrate value and accelerate time-to-deployment
Maintain rigorous pipeline hygiene and forecasting accuracy, consistently delivering predictable revenue results while providing leadership with transparent visibility into deal progression and risk factors
⭐️ What you need
7-10+ years of quota-carrying strategic SaaS sales experience with a proven track record of meeting or exceeding annual quotas in complex, value-based sales motions targeting Fortune 500 and Global 2000 accounts
Demonstrated expertise in managing sophisticated enterprise sales cycles with multiple stakeholders, navigating procurement processes, and orchestrating cross-functional resources to drive deals through technical evaluations and executive approvals
Executive presence and communication skills that allow you to credibly engage with C-suite buyers (CIOs, CDOs, CTOs, COOs), translate complex technical concepts into business value, and build authentic relationships based on trust and strategic insight
Strong consultative selling skills with the ability to conduct discovery that uncovers underlying business challenges, connects AI capabilities to measurable outcomes, and creates urgency around transformation initiatives
Experience in outbound prospecting, account mapping, and territory planning, with a hunter mentality that drives you to consistently create new opportunities rather than waiting for inbound leads
Comfort with ambiguity and a bias for ownership – you thrive in fast-paced environments where you're expected to figure things out, make decisions with incomplete information, and drive your own success with minimal oversight
Deep alignment with WRITER's values: you naturally Connect across functions and build collaborative relationships, you Challenge the status quo and aren't afraid to have difficult conversations, and you Own your outcomes with accountability and a commitment to long-term impact
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.
This role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.
This role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Austin, Chicago, or London. You'll report to a regional vice president.
🦸🏻♀️ What you'll do
Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform
Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists
Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients
Guide executive-level discussions and negotiations, ensuring alignment with customer business goals
Own your book of business with a high degree of accountability and a bias for long-term impact
Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value
Consistently input accurate pipeline data to forecast and report sales progress to leadership
Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed
⭐️ What you need
5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion
Track record of meeting or exceeding annual quotas
Skilled in outbound prospecting, consultative selling, and executive stakeholder management
Strong communicator with the ability to connect across functions and listen actively to diverse perspectives
Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment
Strong executive level presentation skills
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nJoin WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.\n\nThis role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.\n\nThis role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Austin, Chicago, or London. You'll report to a regional vice president.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform\n\n - Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists\n\n - Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients\n\n - Guide executive-level discussions and negotiations, ensuring alignment with customer business goals\n\n - Own your book of business with a high degree of accountability and a bias for long-term impact\n\n - Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value\n\n - Consistently input accurate pipeline data to forecast and report sales progress to leadership\n\n - Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed\n\n\n\n⭐️ What you need\n\n - 5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion\n\n - Track record of meeting or exceeding annual quotas\n\n - Skilled in outbound prospecting, consultative selling, and executive stakeholder management\n\n - Strong communicator with the ability to connect across functions and listen actively to diverse perspectives\n\n - Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment\n\n - Strong executive level presentation skills\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$340K – $350K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$340K - $350K","compensationTiers":[{"id":"1773a0d5-4ead-4870-a136-fdf3520f4e15","tierSummary":"OTE $340K – $350K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"08827d0d-db5e-4b64-9155-58f85e9595c1","summary":"OTE $340K – $350K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"id":"4a43b347-001b-4041-b3ba-af4f46c23208","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"838f2c37-5c75-4103-ba2c-780c770a1633","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c17fb5b6-ba90-47ec-80c1-0135d4221598","title":"Support engineer","department":"Delivery & customer success","team":"Support","employmentType":"FullTime","location":"New York City, NY","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T18:17:55.212+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/c17fb5b6-ba90-47ec-80c1-0135d4221598","applyUrl":"https://jobs.ashbyhq.com/writer/c17fb5b6-ba90-47ec-80c1-0135d4221598/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses.
You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently.
This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering.
🦸🏻♀️ What you'll do
Own the triage and resolution of complex customer production issues through Salesforce, email, Slack, and Zoom
Guide technical end users directly by debugging and refining custom-built Python and no-code agents
Serve as Tier 2 advanced support to monitor and tackle complex production issues through our monitoring alerts
Drive technical investigations across our stack and escalate deeper technical issues to product and engineering teams
Shape our product roadmap by gathering and sharing platform feedback and feature requests with product and design teams
Build and maintain automated diagnostic tools and scripts to scale our support operations and reduce resolution times
⭐️ What you need
Bring 5+ years of experience providing technical support for an enterprise B2B SaaS organization
Demonstrate deep technical proficiency navigating cloud tech (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana, and Datadog
Possess strong skills in RESTful API debugging, integration, and usage to troubleshoot complex customer environments
Enjoy working on-screen with customers to overcome product issues and Connect with them empathetically
Communicate complex technical concepts clearly through excellent writing and communication skills
Challenge the status quo by bringing experience with GenAI and LLMs (a huge bonus) and Own the resolution of every technical issue from start to finish
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nAt WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses.\n\nYou'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently.\n\nThis role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Own the triage and resolution of complex customer production issues through Salesforce, email, Slack, and Zoom\n\n - Guide technical end users directly by debugging and refining custom-built Python and no-code agents\n\n - Serve as Tier 2 advanced support to monitor and tackle complex production issues through our monitoring alerts\n\n - Drive technical investigations across our stack and escalate deeper technical issues to product and engineering teams\n\n - Shape our product roadmap by gathering and sharing platform feedback and feature requests with product and design teams\n\n - Build and maintain automated diagnostic tools and scripts to scale our support operations and reduce resolution times\n\n\n\n⭐️ What you need\n\n - Bring 5+ years of experience providing technical support for an enterprise B2B SaaS organization\n\n - Demonstrate deep technical proficiency navigating cloud tech (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana, and Datadog\n\n - Possess strong skills in RESTful API debugging, integration, and usage to troubleshoot complex customer environments\n\n - Enjoy working on-screen with customers to overcome product issues and Connect with them empathetically\n\n - Communicate complex technical concepts clearly through excellent writing and communication skills\n\n - Challenge the status quo by bringing experience with GenAI and LLMs (a huge bonus) and Own the resolution of every technical issue from start to finish\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$124.8K – $157.8K • Offers Equity","scrapeableCompensationSalarySummary":"$124.8K - $157.8K","compensationTiers":[{"id":"9445de3a-b577-49e9-825e-30a82c03b176","tierSummary":"Base Compensation $124.8K – $157.8K • Offers Equity","title":"NYC","additionalInformation":null,"components":[{"id":"2a138592-d06c-4ae2-9629-33d96c67e734","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"13ced5e7-71af-42fc-aff6-b219cfa82161","summary":"Base Compensation $124.8K – $157.8K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":124800,"maxValue":157800}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":124800,"maxValue":157800}]}},{"id":"5d63d261-be5e-4d0d-ad66-a42fc9455ada","title":"Support engineer (UK)","department":"Delivery & customer success","team":"Support","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T18:18:13.918+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/5d63d261-be5e-4d0d-ad66-a42fc9455ada","applyUrl":"https://jobs.ashbyhq.com/writer/5d63d261-be5e-4d0d-ad66-a42fc9455ada/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses.
You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently.
This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering.
🦸🏻♀️ What you'll do
Own the triage and resolution of complex customer production issues through Salesforce, email, Slack, and Zoom
Guide technical end users directly by debugging and refining custom-built Python and no-code agents
Serve as Tier 2 advanced support to monitor and tackle complex production issues through our monitoring alerts
Drive technical investigations across our stack and escalate deeper technical issues to product and engineering teams
Shape our product roadmap by gathering and sharing platform feedback and feature requests with product and design teams
Build and maintain automated diagnostic tools and scripts to scale our support operations and reduce resolution times
⭐️ What you need
Bring 5+ years of experience providing technical support for an enterprise B2B SaaS organization
Demonstrate deep technical proficiency navigating cloud tech (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana, and Datadog
Possess strong skills in RESTful API debugging, integration, and usage to troubleshoot complex customer environments
Enjoy working on-screen with customers to overcome product issues and Connect with them empathetically
Communicate complex technical concepts clearly through excellent writing and communication skills
Challenge the status quo by bringing experience with GenAI and LLMs (a huge bonus) and Own the resolution of every technical issue from start to finish
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nAt WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses.\n\nYou'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently.\n\nThis role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Own the triage and resolution of complex customer production issues through Salesforce, email, Slack, and Zoom\n\n - Guide technical end users directly by debugging and refining custom-built Python and no-code agents\n\n - Serve as Tier 2 advanced support to monitor and tackle complex production issues through our monitoring alerts\n\n - Drive technical investigations across our stack and escalate deeper technical issues to product and engineering teams\n\n - Shape our product roadmap by gathering and sharing platform feedback and feature requests with product and design teams\n\n - Build and maintain automated diagnostic tools and scripts to scale our support operations and reduce resolution times\n\n\n\n⭐️ What you need\n\n - Bring 5+ years of experience providing technical support for an enterprise B2B SaaS organization\n\n - Demonstrate deep technical proficiency navigating cloud tech (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana, and Datadog\n\n - Possess strong skills in RESTful API debugging, integration, and usage to troubleshoot complex customer environments\n\n - Enjoy working on-screen with customers to overcome product issues and Connect with them empathetically\n\n - Communicate complex technical concepts clearly through excellent writing and communication skills\n\n - Challenge the status quo by bringing experience with GenAI and LLMs (a huge bonus) and Own the resolution of every technical issue from start to finish\n\n\n\n🍩 Benefits & perks (UK full-time employees):\n\n - Generous PTO, plus company holidays\n\n - Comprehensive medical and dental insurance\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Competitive pension scheme and company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation and company stock options\n\n \n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"44a78f04-6415-4a5c-949d-e29bfbd271d5","title":"Senior paid marketing manager","department":"Marketing","team":"Marketing general","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-08-13T21:57:36.514+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/44a78f04-6415-4a5c-949d-e29bfbd271d5","applyUrl":"https://jobs.ashbyhq.com/writer/44a78f04-6415-4a5c-949d-e29bfbd271d5/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a senior paid marketing manager to lead our paid media programs. In this role, you'll use AI to personalize and scale paid marketing across channels, with a focus on account-based marketing (ABM) and supporting enterprise sales cycles. You'll work cross-functionally with the broader marketing team to keep paid programs aligned with our overall strategy.
The ideal candidate will have a strategic, data-driven mindset, with deep expertise in full-funnel performance marketing. You’ll bring a validated POV on digital planning, media execution, ad operations, and stakeholder management, paired with the passion of a marketer, the insight of a strategist, and the drive of a doer.
This position reports to the director of lifecycle marketing.
🦸🏻♀️ What you’ll do
Build and manage paid marketing programs across social, search, and display channels
Use AI tools to personalize campaigns and scale them efficiently
Develop and execute account-based marketing strategies that target enterprise accounts
Partner with sales to support long enterprise sales cycles
Collaborate with the broader marketing team to align paid media with brand, content, and lifecycle initiatives
Set up and optimize targeting, bidding, and budget allocation
Analyze campaign performance and report on ROI, pipeline, and revenue impact
Manage agency and vendor relationships
⭐️ What you need
5+ years of paid marketing experience, including ABM and enterprise-focused campaigns
Experience using AI to personalize or scale marketing programs
Strong understanding of enterprise sales cycles and how paid media supports them
Experience working cross-functionally with marketing, sales, and product teams
Proficiency with major ad platforms (Google Ads, LinkedIn, Meta, and others)
Strong analytical skills — you turn campaign data into budget and targeting decisions
Communicates clearly across marketing, sales, and product, and keeps stakeholders aligned on goals and results
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":" 🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\n \n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nWRITER is looking for a senior paid marketing manager to lead our paid media programs. In this role, you'll use AI to personalize and scale paid marketing across channels, with a focus on account-based marketing (ABM) and supporting enterprise sales cycles. You'll work cross-functionally with the broader marketing team to keep paid programs aligned with our overall strategy.\n\nThe ideal candidate will have a strategic, data-driven mindset, with deep expertise in full-funnel performance marketing. You’ll bring a validated POV on digital planning, media execution, ad operations, and stakeholder management, paired with the passion of a marketer, the insight of a strategist, and the drive of a doer.\n\nThis position reports to the director of lifecycle marketing.\n\n\n\n🦸🏻♀️ What you’ll do\n\n - Build and manage paid marketing programs across social, search, and display channels\n\n - Use AI tools to personalize campaigns and scale them efficiently\n\n - Develop and execute account-based marketing strategies that target enterprise accounts\n\n - Partner with sales to support long enterprise sales cycles\n\n - Collaborate with the broader marketing team to align paid media with brand, content, and lifecycle initiatives\n\n - Set up and optimize targeting, bidding, and budget allocation\n\n - Analyze campaign performance and report on ROI, pipeline, and revenue impact\n\n - Manage agency and vendor relationships\n\n\n\n⭐️ What you need\n\n - 5+ years of paid marketing experience, including ABM and enterprise-focused campaigns\n\n - Experience using AI to personalize or scale marketing programs\n\n - Strong understanding of enterprise sales cycles and how paid media supports them\n\n - Experience working cross-functionally with marketing, sales, and product teams\n\n - Proficiency with major ad platforms (Google Ads, LinkedIn, Meta, and others)\n\n - Strong analytical skills — you turn campaign data into budget and targeting decisions\n\n - Communicates clearly across marketing, sales, and product, and keeps stakeholders aligned on goals and results\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$157.1K – $198.7K • Offers Equity","scrapeableCompensationSalarySummary":"$157.1K - $198.7K","compensationTiers":[{"id":"c111e1b9-1190-4724-81db-a4758e6d1784","tierSummary":"Base Compensation $157.1K – $198.7K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"748f0ca7-5b4b-4deb-9ca7-5eb0725c6b69","summary":"Base Compensation $157.1K – $198.7K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157100,"maxValue":198700},{"id":"24d80faf-494b-4dd6-bf33-ca31d0a35a22","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157100,"maxValue":198700},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"0640539e-4cfd-40d9-8483-124fd440852b","title":"Enterprise account executive (West)","department":"Sales","team":"Direct sales","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Denver, CO","address":{"postalAddress":{"addressRegion":"CO","addressCountry":"United States","addressLocality":"Denver"}}},{"location":"Los Angeles, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"Los Angeles"}}}],"publishedAt":"2026-09-03T11:28:27.254+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/0640539e-4cfd-40d9-8483-124fd440852b","applyUrl":"https://jobs.ashbyhq.com/writer/0640539e-4cfd-40d9-8483-124fd440852b/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's sales team as an Enterprise Account Executive and help shape the future of work. You'll empower global enterprises (anything under 8,000 employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.
This role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.
🦸🏻♀️ What you'll do
Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform
Prospect, qualify, and develop new enterprise opportunities in target verticals and target account lists
Partner cross-functionally to refine value propositions and co-create tailored solutions for enterprise clients
Guide executive-level discussions and negotiations, ensuring alignment with customer business goals
Own your book of business with a high degree of accountability and a bias for long-term impact
Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value
Consistently input accurate pipeline data to forecast and report sales progress to leadership
Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed
⭐️ What you need
5 years of quota-carrying enterprise SaaS sales experience, ideally in high-growth or complex value based sales motion
Track record of meeting or exceeding annual quotas
Skilled in outbound prospecting, consultative selling, and executive stakeholder management
Strong communicator with the ability to connect across functions and listen actively to diverse perspectives
Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment
Strong executive level presentation skills
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\n \n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n \n\n📐 About the role\n\nJoin WRITER's sales team as an Enterprise Account Executive and help shape the future of work. You'll empower global enterprises (anything under 8,000 employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.\n\nThis role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.\n\n \n\n🦸🏻♀️ What you'll do\n\n - Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform\n\n - Prospect, qualify, and develop new enterprise opportunities in target verticals and target account lists\n\n - Partner cross-functionally to refine value propositions and co-create tailored solutions for enterprise clients\n\n - Guide executive-level discussions and negotiations, ensuring alignment with customer business goals\n\n - Own your book of business with a high degree of accountability and a bias for long-term impact\n\n - Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value\n\n - Consistently input accurate pipeline data to forecast and report sales progress to leadership\n\n - Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed\n\n\n\n⭐️ What you need\n\n - 5 years of quota-carrying enterprise SaaS sales experience, ideally in high-growth or complex value based sales motion\n\n - Track record of meeting or exceeding annual quotas\n\n - Skilled in outbound prospecting, consultative selling, and executive stakeholder management\n\n - Strong communicator with the ability to connect across functions and listen actively to diverse perspectives\n\n - Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment\n\n - Strong executive level presentation skills\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$280K – $300K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$280K - $300K","compensationTiers":[{"id":"2c1ea98a-3204-4988-8f91-30e948693744","tierSummary":"OTE $280K – $300K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"174faff6-2330-408c-a808-d2f97e501f78","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"3d12f0d0-c3ae-4d9e-a53d-3863703349d3","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"defffc8d-d152-4d43-a31c-8604b602869a","summary":"OTE $280K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":280000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":280000,"maxValue":300000}]}},{"id":"17097632-07f5-42fa-85b6-f4bf46aad366","title":"Sales development representative","department":"Sales","team":"Sales development","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Chicago, IL","address":{"postalAddress":{"addressRegion":"Illinois ","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"New York City, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-08-17T18:21:56.016+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/17097632-07f5-42fa-85b6-f4bf46aad366","applyUrl":"https://jobs.ashbyhq.com/writer/17097632-07f5-42fa-85b6-f4bf46aad366/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
As a sales development representative at WRITER, you'll be on the front lines of the enterprise AI revolution - the very first conversation many Fortune 500 buyers will ever have about our platform. You won't just be dialing for meetings; you'll be shaping how the world's largest companies understand and adopt generative AI. Every discovery call you run, every account you break into, and every qualified opportunity you hand off directly feeds the pipeline that powers WRITER's next phase of hypergrowth.
This is a high-impact, high-visibility role. You'll partner closely with our enterprise account executives to crack into named target accounts across industries like retail, financial services, travel, and healthcare - the same kinds of companies already transforming their work with WRITER. You'll sharpen your craft in a fast-moving environment, build a deep fluency in enterprise AI, and set yourself on an accelerated path toward becoming a top-tier enterprise seller. If you're energized by outbound prospecting, curious about AI, and hungry to make your mark at one of the fastest-growing companies in the space, this is your launchpad.
This is a hybrid role based in our San Francisco, Chicago or New York City office. You'll report to the manager of sales development.
🦸🏻♀️ What you’ll do
Build pipeline from ideal customer profile (ICP) accounts by reaching out thoughtfully and creatively to engage target personas
Find inventive ways to connect with prospects and potential buyers who fit our ICP
Continuously look for opportunities to automate, streamline, and improve processes for greater efficiency
Research key accounts' initiatives to develop a compelling \"hypothesis of value\"
Set meetings for the Sales team once a lead reaches a qualified stage
Strategize and execute multi-touch, account-based campaigns in partnership with Marketing and Sales
…and yes, maintain accurate information in Salesforce so we can scale what works!
⭐️ What you need
2+ years of experience in a sales development role at a SaaS company
A proven track record of exceeding outbound pipeline generation goals in a B2B SaaS startup environment
Genuinely excellent written communication skills—everyone says that, but we sell to great writers, so we mean it. Poorly written emails aren't a good look.
A self-starter with an experimental mindset—there's no playbook yet, so we need your help building it!
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nAs a sales development representative at WRITER, you'll be on the front lines of the enterprise AI revolution - the very first conversation many Fortune 500 buyers will ever have about our platform. You won't just be dialing for meetings; you'll be shaping how the world's largest companies understand and adopt generative AI. Every discovery call you run, every account you break into, and every qualified opportunity you hand off directly feeds the pipeline that powers WRITER's next phase of hypergrowth.\n\nThis is a high-impact, high-visibility role. You'll partner closely with our enterprise account executives to crack into named target accounts across industries like retail, financial services, travel, and healthcare - the same kinds of companies already transforming their work with WRITER. You'll sharpen your craft in a fast-moving environment, build a deep fluency in enterprise AI, and set yourself on an accelerated path toward becoming a top-tier enterprise seller. If you're energized by outbound prospecting, curious about AI, and hungry to make your mark at one of the fastest-growing companies in the space, this is your launchpad.\n\nThis is a hybrid role based in our San Francisco, Chicago or New York City office. You'll report to the manager of sales development.\n\n\n\n🦸🏻♀️ What you’ll do\n\n - Build pipeline from ideal customer profile (ICP) accounts by reaching out thoughtfully and creatively to engage target personas\n\n - Find inventive ways to connect with prospects and potential buyers who fit our ICP\n\n - Continuously look for opportunities to automate, streamline, and improve processes for greater efficiency\n\n - Research key accounts' initiatives to develop a compelling \"hypothesis of value\"\n\n - Set meetings for the Sales team once a lead reaches a qualified stage\n\n - Strategize and execute multi-touch, account-based campaigns in partnership with Marketing and Sales\n\n - …and yes, maintain accurate information in Salesforce so we can scale what works!\n\n\n\n⭐️ What you need\n\n - 2+ years of experience in a sales development role at a SaaS company\n\n - A proven track record of exceeding outbound pipeline generation goals in a B2B SaaS startup environment\n\n - Genuinely excellent written communication skills—everyone says that, but we sell to great writers, so we mean it. Poorly written emails aren't a good look.\n\n - A self-starter with an experimental mindset—there's no playbook yet, so we need your help building it!\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$90K – $110K • Offers Equity • Offers Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$90K - $110K","compensationTiers":[{"id":"bdb056c1-93cd-46a6-b5fd-16141991069c","tierSummary":"OTE $90K – $110K • Offers Equity • Offers Commission","title":"SF & NYC","additionalInformation":null,"components":[{"id":"56eec063-8a03-4916-8d51-7c69caf056cb","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"6ed4b009-a325-4457-a812-a218c5988c90","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e0996506-9a2b-4c39-9e85-b744a41cae30","summary":"OTE $90K – $110K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":110000}]},{"id":"0776f1bd-a93c-411e-be36-1885ad77d10d","tierSummary":"OTE $90K – $110K • Offers Equity • Offers Commission","title":"Other US Locations","additionalInformation":null,"components":[{"id":"53bd383a-5c4b-441e-86a0-ae028bb288ce","summary":"OTE $90K – $110K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":110000},{"id":"2b0ecc89-5d14-4159-90f0-953a9467c83f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9317f1d2-a48e-46f4-bdae-d5cbd4b66dac","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Commission","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":90000,"maxValue":110000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"04ad3b44-51df-4fa6-a17c-cab6875f70cd","title":"Senior AI learning designer, rapid content","department":"Delivery & customer success","team":"Implementation general","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Chicago, IL","address":{"postalAddress":{"addressRegion":"Illinois ","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}},{"location":"Austin, TX","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}}],"publishedAt":"2026-09-18T16:27:57.940+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/04ad3b44-51df-4fa6-a17c-cab6875f70cd","applyUrl":"https://jobs.ashbyhq.com/writer/04ad3b44-51df-4fa6-a17c-cab6875f70cd/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
In an AI-native environment, the product shifts fast, new workflows emerge weekly, and customers and internal teams surface needs in real time. Someone has to meet those needs at the speed they arise. That's this role.
As a lead learning experience designer, you'll own a fast-paced, high-volume learning design track focused on short, targeted, just-in-time courses — typically 15–45 minutes each, built in sprints of three weeks or less, shipping roughly 15+ courses per year. You'll build focused one-off courses that plug specific gaps: a new workflow, a role-specific skill, a tool that just shipped, an AI topic that can't wait for the next curriculum cycle.
These courses are standalone, purpose-built, and often shorter-lived — responding to the moment. You'll work both proactively (scanning for emerging needs) and reactively (fielding requests from across the company and from customers). The pace is fast, the iteration cycles are tight, and the environment is dynamic. If you're energized by change, comfortable shipping at speed, and able to balance strategic proactivity with rapid reactive response, this is your role.
In addition, you'll deliver live and virtual trainings on these topics as needed — bringing the same speed and adaptability from your on-demand work into the live environment, whether in person or on a webinar platform.
The primary medium for this role is video-based learning. You'll be the voice and face of your own instruction — recording voiceover or appearing on camera to teach software and AI topics, combined with screencaptures, screen recordings, and graphics. This is not a role where you'll hand off to a video team or rely on AI-generated voice. You are the teacher, and your voice is part of the craft.
This role complements our end-to-end learning experience designers, who own robust, polished curricula built over longer timelines. You're not integrated within those larger curriculum builds; you're filling the space they can't reach. Your courses are shorter, faster, and more targeted, designed to serve a specific need and plug a gap where the larger curriculum moves too slowly. Think of it as the agile track of the LXD team: smaller scope, faster cadence, and a bias toward shipping. You won't be building three- to four-hour flagship programs. You'll be building tight, high-impact courses that get someone up to speed on a specific thing, quickly, and then moving on to the next one.
🦸🏻♀️ What you'll do
Design and build focused, standalone courses — typically 15–45 minutes — in sprints of three weeks or less, shipping roughly 15 courses per year across topics that are specific and targeted: particular workflows, role-based skills, individual tools, and timely AI topics that demand a fast response
Own the full design lifecycle for each course at speed — needs analysis, design, build, QA, and publish — without the extended timelines of end-to-end curriculum work, making smart scope decisions about what's essential, what can be cut, and how to deliver maximum learning value in a compact format
Deliver live and virtual training on the topics you build, with excellence — adapting on the fly to audience questions, skill levels, and industry-specific workflows, particularly across WRITER's verticals
Repurpose content across delivery modes (on-demand to live, live to on-demand, micro to full) maximizing reach without rebuilding from scratch
Scan proactively for emerging learning needs by monitoring product changes, customer signals, and internal feedback, and get ahead of them before they're formally requested, while also fielding and triaging incoming requests from across the company and from customers, responding quickly with targeted courses that address real, surfaced needs
Balance proactive and reactive work, making judgment calls about what's worth building, what can wait, and what should be deferred or declined, and ship at a cadence that keeps pace with the product and the business, prioritizing speed and relevance over exhaustive perfection
Partner with product, product marketing, customer-facing teams, and SMEs to gather what you need quickly and keep courses moving, coordinate with end-to-end learning experience designers to avoid duplication and ensure your rapid-response courses complement rather than compete with larger curriculum, flag topics that outgrow the rapid-response format, and share insights from the fast track to inform the team's longer-term roadmap
Deep experience creating video-based instructional content where you serve as the voiceover or on-camera talent for your own teaching. You do not rely on AI-generated voice for your training content.
⭐️ What you need
5+ years of experience in instructional design, learning experience design, or a related field, with demonstrated experience designing and shipping courses at a fast pace
Proven ability to design effective learning in compact formats — you know how to scope tight, cut ruthlessly, and deliver high-impact learning in 15–45 minutes rather than three to four hours
Comfort with rapid development cycles and short sprints; you've worked in fast-paced environments and you thrive there rather than burning out, embracing the pace of an AI-native environment where the topics you're building for may shift mid-sprint — and adapting without losing momentum
Strong prioritization and triage skills — you can juggle proactive and reactive work, make tradeoffs, and say no when something doesn't warrant a course
Excellent live facilitation skills — you're confident and effective delivering in person and virtually, able to read a room (physical or virtual), adapt on the fly, and keep learners engaged, and you're as comfortable in front of an audience as you are behind a slide deck
Excellent stakeholder management — you can gather what you need from SMEs and partners quickly, keep things moving, and communicate clearly about expectations, with proficiency in standard LXD tools including authoring tools (e.g., Parta), LMS platforms (e.g., Skilljar), slide/presentation tools, video production tools, and basic design tools
A portfolio that demonstrates your craft — At least 2 video-based course excerpts where you serve as the voiceover or on-camera talent for your own teaching — combining your own voice with screencaptures, screen recordings, and graphics to teach software or AI topics. Static text- and graphics-based samples alone don't demonstrate what this role requires. This is a chance to show us the full breadth of what you can do — video, graphics, interactive elements, slide design, in-product walkthroughs, or any combination — but video-based teaching with your own voice should be central.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n \n\n📐 About the role\n\nIn an AI-native environment, the product shifts fast, new workflows emerge weekly, and customers and internal teams surface needs in real time. Someone has to meet those needs at the speed they arise. That's this role.\n\nAs a lead learning experience designer, you'll own a fast-paced, high-volume learning design track focused on short, targeted, just-in-time courses — typically 15–45 minutes each, built in sprints of three weeks or less, shipping roughly 15+ courses per year. You'll build focused one-off courses that plug specific gaps: a new workflow, a role-specific skill, a tool that just shipped, an AI topic that can't wait for the next curriculum cycle.\n\nThese courses are standalone, purpose-built, and often shorter-lived — responding to the moment. You'll work both proactively (scanning for emerging needs) and reactively (fielding requests from across the company and from customers). The pace is fast, the iteration cycles are tight, and the environment is dynamic. If you're energized by change, comfortable shipping at speed, and able to balance strategic proactivity with rapid reactive response, this is your role.\n\nIn addition, you'll deliver live and virtual trainings on these topics as needed — bringing the same speed and adaptability from your on-demand work into the live environment, whether in person or on a webinar platform.\n\nThe primary medium for this role is video-based learning. You'll be the voice and face of your own instruction — recording voiceover or appearing on camera to teach software and AI topics, combined with screencaptures, screen recordings, and graphics. This is not a role where you'll hand off to a video team or rely on AI-generated voice. You are the teacher, and your voice is part of the craft.\n\nThis role complements our end-to-end learning experience designers, who own robust, polished curricula built over longer timelines. You're not integrated within those larger curriculum builds; you're filling the space they can't reach. Your courses are shorter, faster, and more targeted, designed to serve a specific need and plug a gap where the larger curriculum moves too slowly. Think of it as the agile track of the LXD team: smaller scope, faster cadence, and a bias toward shipping. You won't be building three- to four-hour flagship programs. You'll be building tight, high-impact courses that get someone up to speed on a specific thing, quickly, and then moving on to the next one.\n\n \n\n🦸🏻♀️ What you'll do\n\n - Design and build focused, standalone courses — typically 15–45 minutes — in sprints of three weeks or less, shipping roughly 15 courses per year across topics that are specific and targeted: particular workflows, role-based skills, individual tools, and timely AI topics that demand a fast response\n\n - Own the full design lifecycle for each course at speed — needs analysis, design, build, QA, and publish — without the extended timelines of end-to-end curriculum work, making smart scope decisions about what's essential, what can be cut, and how to deliver maximum learning value in a compact format\n\n - Deliver live and virtual training on the topics you build, with excellence — adapting on the fly to audience questions, skill levels, and industry-specific workflows, particularly across WRITER's verticals\n\n - Repurpose content across delivery modes (on-demand to live, live to on-demand, micro to full) maximizing reach without rebuilding from scratch\n\n - Scan proactively for emerging learning needs by monitoring product changes, customer signals, and internal feedback, and get ahead of them before they're formally requested, while also fielding and triaging incoming requests from across the company and from customers, responding quickly with targeted courses that address real, surfaced needs\n\n - Balance proactive and reactive work, making judgment calls about what's worth building, what can wait, and what should be deferred or declined, and ship at a cadence that keeps pace with the product and the business, prioritizing speed and relevance over exhaustive perfection\n\n - Partner with product, product marketing, customer-facing teams, and SMEs to gather what you need quickly and keep courses moving, coordinate with end-to-end learning experience designers to avoid duplication and ensure your rapid-response courses complement rather than compete with larger curriculum, flag topics that outgrow the rapid-response format, and share insights from the fast track to inform the team's longer-term roadmap\n\n - Deep experience creating video-based instructional content where you serve as the voiceover or on-camera talent for your own teaching. You do not rely on AI-generated voice for your training content.\n\n \n\n⭐️ What you need\n\n - 5+ years of experience in instructional design, learning experience design, or a related field, with demonstrated experience designing and shipping courses at a fast pace\n\n - Proven ability to design effective learning in compact formats — you know how to scope tight, cut ruthlessly, and deliver high-impact learning in 15–45 minutes rather than three to four hours\n\n - Comfort with rapid development cycles and short sprints; you've worked in fast-paced environments and you thrive there rather than burning out, embracing the pace of an AI-native environment where the topics you're building for may shift mid-sprint — and adapting without losing momentum\n\n - Strong prioritization and triage skills — you can juggle proactive and reactive work, make tradeoffs, and say no when something doesn't warrant a course\n\n - Excellent live facilitation skills — you're confident and effective delivering in person and virtually, able to read a room (physical or virtual), adapt on the fly, and keep learners engaged, and you're as comfortable in front of an audience as you are behind a slide deck\n\n - Excellent stakeholder management — you can gather what you need from SMEs and partners quickly, keep things moving, and communicate clearly about expectations, with proficiency in standard LXD tools including authoring tools (e.g., Parta), LMS platforms (e.g., Skilljar), slide/presentation tools, video production tools, and basic design tools\n\n - A portfolio that demonstrates your craft — At least 2 video-based course excerpts where you serve as the voiceover or on-camera talent for your own teaching — combining your own voice with screencaptures, screen recordings, and graphics to teach software or AI topics. Static text- and graphics-based samples alone don't demonstrate what this role requires. This is a chance to show us the full breadth of what you can do — video, graphics, interactive elements, slide design, in-product walkthroughs, or any combination — but video-based teaching with your own voice should be central.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$152.7K – $200K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$152.7K - $200K","compensationTiers":[{"id":"05496240-2cee-4789-8913-94b4a49213d1","tierSummary":"Base compensation $169.6K – $200K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"86ecec53-f9b9-471c-bbb1-600197df6cc7","summary":"Base compensation $169.6K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":169600,"maxValue":200000},{"id":"001016bf-f620-4b02-956f-4e035abebdc6","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"25b23cb1-4486-42c1-b8eb-959f7ebc92dc","tierSummary":"Base compensation $152.7K – $180K • Offers Equity","title":"Other US locations","additionalInformation":null,"components":[{"id":"816eb60c-b07b-45bb-829b-50e4fc23aa58","summary":"Base compensation $152.7K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":152700,"maxValue":180000},{"id":"dbb325ff-cf98-408a-9d52-4877d6c49e1a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"minValue":152700,"maxValue":200000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"1b283445-c4cd-4b88-be80-1d3a492bd6c0","title":"Infrastructure engineer (UK)","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-04T22:44:32.387+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/1b283445-c4cd-4b88-be80-1d3a492bd6c0","applyUrl":"https://jobs.ashbyhq.com/writer/1b283445-c4cd-4b88-be80-1d3a492bd6c0/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need.
This is a hybrid position, based out of our New York City or London hubs. You'll report to our director of engineering.
🦸🏻♀️ What you'll do
Technical
Breadth across disciplines. Bring deep focus to one problem at a time, with the breadth to move between SRE, DevOps, Infrastructure, and Platform work over a quarter or two as the leverage shifts. This is not a thrash-every-week role — most of the time you're heads-down on one substantial initiative (the on-call posture, the release pipeline, the multi-region Terraform layout, the internal platform surface). Cross-layer fluency is what lets you pick the right next initiative; it isn't a weekly context-switch.
Simplicity / via negativa. Challenge the status quo and remove toil before adding features — automate operational tasks and infrastructure management with Python or Go, reject tools that don't fit the problem, and treat manual on-call work as a defect to be designed out, not a status quo to be staffed up.
Breadth across the stack. Design scalable, fault-tolerant infrastructure across AWS (preferred), GCP, and Azure, working fluently across Kubernetes, Helm, Terraform, and the supporting cloud and AI tooling that backs WRITER's high-traffic platform.
AI in workflow. Run agents in your daily loop — Claude Code, Droid, Codex, internal skills — to investigate incidents, draft Terraform / Helm changes, write runbooks, scaffold tooling, and review PRs. Build the agentic setup as a collective surface: humans and digital teammates working as one team, with shared skills, shared context, and shared on-call workflows. Encode recurring infra tasks as internal skills any teammate (human or agent) can pick up and run, so the team's throughput compounds — not just your own.
Debugging fluency. Lead incident response, post-mortems, and root-cause analyses — trace failures to the underlying problem (never the symptom), apply the learning back into the architecture, and prevent the same incident from happening twice.
Non-technical
End-to-end ownership. Own the reliability, performance, and efficiency of WRITER's core services end-to-end — define and uphold the SLOs and error budgets, carry the on-call pager, and stand behind the outcome metric, not just the system you shipped.
Strategic vs. tactical balance. Balance this week's critical work with the 6–12-month platform direction — ship the on-call-driving fix today while shaping the multi-year observability, cost, and reliability investments that move WRITER's enterprise customers.
Cross-functional collaboration. Operate at the seams with product, security, and engineering peers — provide expert guidance on system design for reliability, performance, and scalability from conception through launch, Connect the infra agenda to product and revenue context, and disagree with evidence, not volume.
⭐️ What you need
Technical
Track record. 5+ years of experience in infrastructure engineering, DevOps, or a similar role focused on building and operating large-scale, high-availability production systems at a high-growth product company.
Breadth. Experience running containerisation in production (a real cluster, not a lab), with experience in Helm and Terraform or Pulumi on at least one major cloud (AWS preferred), plus good proficiency in Python or Go for automation and tooling.
AI in workflow. AI is part of how you ship, not a thing you've read about — agentic tooling (Claude Code, Droid, Codex, internal skills) is in your daily loop, you've built or adopted AI-assisted workflows others now use, and you have strong opinions on where it's unreliable. This is a hard requirement, not a bonus. Candidates whose actual daily workflow does not already include AI tooling will not be advanced.
First-principles + decision-making. Demonstrated ability to Challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems — reason from constraints and failure modes (not analogy or vendor defaults), name the tradeoff in business terms (reliability vs. velocity, cost vs. blast radius, standardisation vs. one-off), and reject the \"best practices\" answer when it doesn't fit the problem.
Reversibility & blast-radius. Make reversible calls by default — write the rollback before you touch production, work fluently with monitoring and logging stacks (Prometheus, Grafana, ELK or equivalent), and stress the system in safe places so it comes back stronger.
Non-technical
Cross-functional collaboration. Excellent communication, collaboration, and problem-solving skills, with a talent for building strong relationships and Connecting with cross-functional teams — surface non-goals before anyone asks, and partner with product, security, and platform peers as one delivery surface.
Autonomy & end-to-end ownership. A strong sense of ownership and accountability, eager to Own mission-critical systems and drive them toward peak performance and unparalleled reliability. At least one 0-to-1 infrastructure build you owned end-to-end, with the outcome metric attached.
🎁 Bonus if you have
Software-engineering depth. A software-engineering background, not only config and scripting — you've designed, built, and shipped non-trivial production code (services, libraries, internal frameworks) in Python, Go, or a comparable language, you can read and modify the codebases your infrastructure runs, and you move between infra automation and feature engineering without changing brains.
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need.
This is a hybrid position, based out of our New York City, San Francisco, Seattle, or London hubs. You'll report to our director of engineering.
🦸🏻♀️ What you'll do
Technical
Breadth across disciplines. Bring deep focus to one problem at a time, with the breadth to move between SRE, DevOps, Infrastructure, and Platform work over a quarter or two as the leverage shifts. This is not a thrash-every-week role — most of the time you're heads-down on one substantial initiative (the on-call posture, the release pipeline, the multi-region Terraform layout, the internal platform surface). Cross-layer fluency is what lets you pick the right next initiative; it isn't a weekly context-switch.
Simplicity / via negativa. Challenge the status quo and remove toil before adding features — automate operational tasks and infrastructure management with Python or Go, reject tools that don't fit the problem, and treat manual on-call work as a defect to be designed out, not a status quo to be staffed up.
Breadth across the stack. Design scalable, fault-tolerant infrastructure across AWS (preferred), GCP, and Azure, working fluently across Kubernetes, Helm, Terraform, and the supporting cloud and AI tooling that backs WRITER's high-traffic platform.
AI in workflow. Run agents in your daily loop — Claude Code, Droid, Codex, internal skills — to investigate incidents, draft Terraform / Helm changes, write runbooks, scaffold tooling, and review PRs. Build the agentic setup as a collective surface: humans and digital teammates working as one team, with shared skills, shared context, and shared on-call workflows. Encode recurring infra tasks as internal skills any teammate (human or agent) can pick up and run, so the team's throughput compounds — not just your own.
Debugging fluency. Lead incident response, post-mortems, and root-cause analyses — trace failures to the underlying problem (never the symptom), apply the learning back into the architecture, and prevent the same incident from happening twice.
Non-technical
End-to-end ownership. Own the reliability, performance, and efficiency of WRITER's core services end-to-end — define and uphold the SLOs and error budgets, carry the on-call pager, and stand behind the outcome metric, not just the system you shipped.
Strategic vs. tactical balance. Balance this week's critical work with the 6–12-month platform direction — ship the on-call-driving fix today while shaping the multi-year observability, cost, and reliability investments that move WRITER's enterprise customers.
Cross-functional collaboration. Operate at the seams with product, security, and engineering peers — provide expert guidance on system design for reliability, performance, and scalability from conception through launch, Connect the infra agenda to product and revenue context, and disagree with evidence, not volume.
⭐️ What you need
Technical
Track record. 5+ years of experience in infrastructure engineering, DevOps, or a similar role focused on building and operating large-scale, high-availability production systems at a high-growth product company.
Breadth. Experience running containerisation in production (a real cluster, not a lab), with experience in Helm and Terraform or Pulumi on at least one major cloud (AWS preferred), plus good proficiency in Python or Go for automation and tooling.
AI in workflow. AI is part of how you ship, not a thing you've read about — agentic tooling (Claude Code, Droid, Codex, internal skills) is in your daily loop, you've built or adopted AI-assisted workflows others now use, and you have strong opinions on where it's unreliable. This is a hard requirement, not a bonus. Candidates whose actual daily workflow does not already include AI tooling will not be advanced.
First-principles + decision-making. Demonstrated ability to Challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems — reason from constraints and failure modes (not analogy or vendor defaults), name the tradeoff in business terms (reliability vs. velocity, cost vs. blast radius, standardisation vs. one-off), and reject the \"best practices\" answer when it doesn't fit the problem.
Reversibility & blast-radius. Make reversible calls by default — write the rollback before you touch production, work fluently with monitoring and logging stacks (Prometheus, Grafana, ELK or equivalent), and stress the system in safe places so it comes back stronger.
Non-technical
Cross-functional collaboration. Excellent communication, collaboration, and problem-solving skills, with a talent for building strong relationships and Connecting with cross-functional teams — surface non-goals before anyone asks, and partner with product, security, and platform peers as one delivery surface.
Autonomy & end-to-end ownership. A strong sense of ownership and accountability, eager to Own mission-critical systems and drive them toward peak performance and unparalleled reliability. At least one 0-to-1 infrastructure build you owned end-to-end, with the outcome metric attached.
🎁 Bonus if you have
Software-engineering depth. A software-engineering background, not only config and scripting — you've designed, built, and shipped non-trivial production code (services, libraries, internal frameworks) in Python, Go, or a comparable language, you can read and modify the codebases your infrastructure runs, and you move between infra automation and feature engineering without changing brains.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n \n\n📐 About the role\n\nAt WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need.\n\nThis is a hybrid position, based out of our New York City, San Francisco, Seattle, or London hubs. You'll report to our director of engineering.\n\n \n\n🦸🏻♀️ What you'll do\n\nTechnical\n\n - Breadth across disciplines. Bring deep focus to one problem at a time, with the breadth to move between SRE, DevOps, Infrastructure, and Platform work over a quarter or two as the leverage shifts. This is not a thrash-every-week role — most of the time you're heads-down on one substantial initiative (the on-call posture, the release pipeline, the multi-region Terraform layout, the internal platform surface). Cross-layer fluency is what lets you pick the right next initiative; it isn't a weekly context-switch.\n\n - Simplicity / via negativa. Challenge the status quo and remove toil before adding features — automate operational tasks and infrastructure management with Python or Go, reject tools that don't fit the problem, and treat manual on-call work as a defect to be designed out, not a status quo to be staffed up.\n\n - Breadth across the stack. Design scalable, fault-tolerant infrastructure across AWS (preferred), GCP, and Azure, working fluently across Kubernetes, Helm, Terraform, and the supporting cloud and AI tooling that backs WRITER's high-traffic platform.\n\n - AI in workflow. Run agents in your daily loop — Claude Code, Droid, Codex, internal skills — to investigate incidents, draft Terraform / Helm changes, write runbooks, scaffold tooling, and review PRs. Build the agentic setup as a collective surface: humans and digital teammates working as one team, with shared skills, shared context, and shared on-call workflows. Encode recurring infra tasks as internal skills any teammate (human or agent) can pick up and run, so the team's throughput compounds — not just your own.\n\n - Debugging fluency. Lead incident response, post-mortems, and root-cause analyses — trace failures to the underlying problem (never the symptom), apply the learning back into the architecture, and prevent the same incident from happening twice.\n\nNon-technical\n\n - End-to-end ownership. Own the reliability, performance, and efficiency of WRITER's core services end-to-end — define and uphold the SLOs and error budgets, carry the on-call pager, and stand behind the outcome metric, not just the system you shipped.\n\n - Strategic vs. tactical balance. Balance this week's critical work with the 6–12-month platform direction — ship the on-call-driving fix today while shaping the multi-year observability, cost, and reliability investments that move WRITER's enterprise customers.\n\n - Cross-functional collaboration. Operate at the seams with product, security, and engineering peers — provide expert guidance on system design for reliability, performance, and scalability from conception through launch, Connect the infra agenda to product and revenue context, and disagree with evidence, not volume.\n\n \n\n⭐️ What you need\n\nTechnical\n\n - Track record. 5+ years of experience in infrastructure engineering, DevOps, or a similar role focused on building and operating large-scale, high-availability production systems at a high-growth product company.\n\n - Breadth. Experience running containerisation in production (a real cluster, not a lab), with experience in Helm and Terraform or Pulumi on at least one major cloud (AWS preferred), plus good proficiency in Python or Go for automation and tooling.\n\n - AI in workflow. AI is part of how you ship, not a thing you've read about — agentic tooling (Claude Code, Droid, Codex, internal skills) is in your daily loop, you've built or adopted AI-assisted workflows others now use, and you have strong opinions on where it's unreliable. This is a hard requirement, not a bonus. Candidates whose actual daily workflow does not already include AI tooling will not be advanced.\n\n - First-principles + decision-making. Demonstrated ability to Challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems — reason from constraints and failure modes (not analogy or vendor defaults), name the tradeoff in business terms (reliability vs. velocity, cost vs. blast radius, standardisation vs. one-off), and reject the \"best practices\" answer when it doesn't fit the problem.\n\n - Reversibility & blast-radius. Make reversible calls by default — write the rollback before you touch production, work fluently with monitoring and logging stacks (Prometheus, Grafana, ELK or equivalent), and stress the system in safe places so it comes back stronger.\n\nNon-technical\n\n - Cross-functional collaboration. Excellent communication, collaboration, and problem-solving skills, with a talent for building strong relationships and Connecting with cross-functional teams — surface non-goals before anyone asks, and partner with product, security, and platform peers as one delivery surface.\n\n - Autonomy & end-to-end ownership. A strong sense of ownership and accountability, eager to Own mission-critical systems and drive them toward peak performance and unparalleled reliability. At least one 0-to-1 infrastructure build you owned end-to-end, with the outcome metric attached.\n\n \n\n🎁 Bonus if you have\n\n - Software-engineering depth. A software-engineering background, not only config and scripting — you've designed, built, and shipped non-trivial production code (services, libraries, internal frameworks) in Python, Go, or a comparable language, you can read and modify the codebases your infrastructure runs, and you move between infra automation and feature engineering without changing brains.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$139.8K – $273.7K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$139.8K - $273.7K","compensationTiers":[{"id":"10ef03f9-ed5a-4c9c-9e8e-73e080184784","tierSummary":"Base Compensation $155.4K – $273.7K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"990ce363-86dd-4b20-8e75-b54b4c4c82f8","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"7940857d-81b3-4831-8944-b2694a3cef19","summary":"Base Compensation $155.4K – $273.7K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155400,"maxValue":273700}]},{"id":"d44d2266-1254-456f-bb00-dd12194d9b08","tierSummary":"Base Compensation $139.8K – $246.3K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"f42d51cf-8be8-444f-afec-73281481c8f3","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"bde12bb6-bde2-4b5c-9262-e0c428123d88","summary":"Base Compensation $139.8K – $246.3K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":139800,"maxValue":246300}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":139800,"maxValue":273700,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"069a0e75-8c96-438b-be2d-6fa9b3b86701","title":"Security engineer, detection and response (UK)","department":"Engineering, product & design","team":"Security","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-04T22:50:13.495+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/069a0e75-8c96-438b-be2d-6fa9b3b86701","applyUrl":"https://jobs.ashbyhq.com/writer/069a0e75-8c96-438b-be2d-6fa9b3b86701/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection systems that identify attacks targeting our AI platform, training data, and model deployments while creating automated response capabilities that scale with our explosive growth. This isn't just traditional security work – you're defending cutting-edge AI/AGI systems against adversaries who are evolving their tactics as fast as AI itself advances.
This role combines hands-on security engineering with strategic thinking to stay ahead of novel threats that don't exist in textbooks yet. You'll be the operational arm of our security function, translating threat intelligence into real-time detections, coordinating incident response across multiple teams, and hunting for sophisticated attacks across GPU clusters and distributed training environments. If you're excited by the challenge of securing systems that are fundamentally different from anything you've protected before, this is your opportunity to define what AI security engineering looks like at scale.
You'll work closely with our AI Security research team, Cloud Infrastructure, Software Security Engineering, and AI researchers to build a defense-in-depth strategy that protects one of the most valuable AI platforms in the industry. The threats are real, the stakes are high, and the problems are intellectually fascinating.
This role can be based in San reporting to our head of security operations.
🦸🏻♀️ What you’ll do
Design and implement detection strategies that identify AI-specific threats including prompt injection, model extraction, data poisoning, adversarial examples, and unauthorized access to training datasets or model weights across our distributed infrastructure
Build automated response playbooks and orchestration workflows that contain threats without human intervention, creating self-healing security systems that reduce mean time to response from hours to minutes while automatically remediating compromised inference endpoints
Lead security incident response coordination across all teams (Cloud, AppSec, Enterprise, AI Security) when AI infrastructure or models are compromised, conducting forensic investigations on training pipeline attacks and model manipulation attempts while drafting clear incident communications for engineering and executive leadership
Hunt proactively for sophisticated threats across GPU clusters and training infrastructure by analyzing model outputs for signs of compromise, reproducing AI-specific vulnerabilities from security research, and identifying visibility gaps in distributed training environments before adversaries exploit them
Build detection-as-code frameworks with version control and automated deployment, onboard telemetry from AI training infrastructure and inference endpoints, and create dashboards that track model security metrics, GPU utilization patterns, and access to sensitive research data
Collaborate cross-functionally as the operational security partner for all teams – translating AI Security's threat research into production detections, monitoring Cloud Infrastructure's GPU clusters for threats, detecting customer-impacting incidents for Software Security Engineering, and enabling responsible AI development through security guardrails
Maintain 24/7 on-call rotation for critical AI security incidents, responding to real-time threats targeting our platform while continuously improving detection coverage and automation capabilities as our AI systems evolve
⭐️ What you need
3-5+ years in security operations, detection engineering, or incident response with a proven track record of identifying and stopping sophisticated attacks in production environments, plus 3+ years specifically securing AI/ML infrastructure, high-performance computing environments, or other distributed systems at scale
Strong programming skills in Python, KQL, SPL, or similar languages that allow you to build custom detection logic, automate response workflows, and create tools that operationalize security at scale across cloud-native and distributed computing environments
Experience with SIEM platforms, detection technologies, and forensic investigation techniques with demonstrated ability to build detection for novel attack techniques that don't have established patterns yet and to conduct forensics in complex distributed environments
Self-directed execution mindset with a track record of securing high-value intellectual property, automating incident response in complex environments, and identifying critical security gaps through proactive threat hunting before they become incidents
Deep alignment with WRITER's values – you naturally Connect across security, infrastructure, and AI research teams to build comprehensive defenses, you Challenge assumptions about what's possible in AI security engineering, and you Own the protection of our AI platform with unwavering accountability and a commitment to staying ahead of evolving threats
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection systems that identify attacks targeting our AI platform, training data, and model deployments while creating automated response capabilities that scale with our explosive growth. This isn't just traditional security work – you're defending cutting-edge AI/AGI systems against adversaries who are evolving their tactics as fast as AI itself advances.
This role combines hands-on security engineering with strategic thinking to stay ahead of novel threats that don't exist in textbooks yet. You'll be the operational arm of our security function, translating threat intelligence into real-time detections, coordinating incident response across multiple teams, and hunting for sophisticated attacks across GPU clusters and distributed training environments. If you're excited by the challenge of securing systems that are fundamentally different from anything you've protected before, this is your opportunity to define what AI security engineering looks like at scale.
You'll work closely with our AI Security research team, Cloud Infrastructure, Software Security Engineering, and AI researchers to build a defense-in-depth strategy that protects one of the most valuable AI platforms in the industry. The threats are real, the stakes are high, and the problems are intellectually fascinating.
This role can be based out of our San Francisco or Seattle office, reporting to our head of security operations.
🦸🏻♀️ What you’ll do
Design and implement detection strategies that identify AI-specific threats including prompt injection, model extraction, data poisoning, adversarial examples, and unauthorized access to training datasets or model weights across our distributed infrastructure
Build automated response playbooks and orchestration workflows that contain threats without human intervention, creating self-healing security systems that reduce mean time to response from hours to minutes while automatically remediating compromised inference endpoints
Lead security incident response coordination across all teams (Cloud, AppSec, Enterprise, AI Security) when AI infrastructure or models are compromised, conducting forensic investigations on training pipeline attacks and model manipulation attempts while drafting clear incident communications for engineering and executive leadership
Hunt proactively for sophisticated threats across GPU clusters and training infrastructure by analyzing model outputs for signs of compromise, reproducing AI-specific vulnerabilities from security research, and identifying visibility gaps in distributed training environments before adversaries exploit them
Build detection-as-code frameworks with version control and automated deployment, onboard telemetry from AI training infrastructure and inference endpoints, and create dashboards that track model security metrics, GPU utilization patterns, and access to sensitive research data
Collaborate cross-functionally as the operational security partner for all teams – translating AI Security's threat research into production detections, monitoring Cloud Infrastructure's GPU clusters for threats, detecting customer-impacting incidents for Software Security Engineering, and enabling responsible AI development through security guardrails
Maintain 24/7 on-call rotation for critical AI security incidents, responding to real-time threats targeting our platform while continuously improving detection coverage and automation capabilities as our AI systems evolve
⭐️ What you need
3-5+ years in security operations, detection engineering, or incident response with a proven track record of identifying and stopping sophisticated attacks in production environments, specifically securing AI/ML infrastructure, high-performance computing environments, or other distributed systems at scale
Strong programming skills in Python, KQL, SPL, or similar languages that allow you to build custom detection logic, automate response workflows, and create tools that operationalize security at scale across cloud-native and distributed computing environments
Experience with SIEM platforms, detection technologies, and forensic investigation techniques with demonstrated ability to build detection for novel attack techniques that don't have established patterns yet and to conduct forensics in complex distributed environments
Self-directed execution mindset with a track record of securing high-value intellectual property, automating incident response in complex environments, and identifying critical security gaps through proactive threat hunting before they become incidents
Deep alignment with WRITER's values – you naturally Connect across security, infrastructure, and AI research teams to build comprehensive defenses, you Challenge assumptions about what's possible in AI security engineering, and you Own the protection of our AI platform with unwavering accountability and a commitment to staying ahead of evolving threats
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nJoin WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection systems that identify attacks targeting our AI platform, training data, and model deployments while creating automated response capabilities that scale with our explosive growth. This isn't just traditional security work – you're defending cutting-edge AI/AGI systems against adversaries who are evolving their tactics as fast as AI itself advances.\n\nThis role combines hands-on security engineering with strategic thinking to stay ahead of novel threats that don't exist in textbooks yet. You'll be the operational arm of our security function, translating threat intelligence into real-time detections, coordinating incident response across multiple teams, and hunting for sophisticated attacks across GPU clusters and distributed training environments. If you're excited by the challenge of securing systems that are fundamentally different from anything you've protected before, this is your opportunity to define what AI security engineering looks like at scale.\n\nYou'll work closely with our AI Security research team, Cloud Infrastructure, Software Security Engineering, and AI researchers to build a defense-in-depth strategy that protects one of the most valuable AI platforms in the industry. The threats are real, the stakes are high, and the problems are intellectually fascinating.\n\nThis role can be based out of our San Francisco or Seattle office, reporting to our head of security operations.\n\n\n\n🦸🏻♀️ What you’ll do\n\n - Design and implement detection strategies that identify AI-specific threats including prompt injection, model extraction, data poisoning, adversarial examples, and unauthorized access to training datasets or model weights across our distributed infrastructure\n\n - Build automated response playbooks and orchestration workflows that contain threats without human intervention, creating self-healing security systems that reduce mean time to response from hours to minutes while automatically remediating compromised inference endpoints\n\n - Lead security incident response coordination across all teams (Cloud, AppSec, Enterprise, AI Security) when AI infrastructure or models are compromised, conducting forensic investigations on training pipeline attacks and model manipulation attempts while drafting clear incident communications for engineering and executive leadership\n\n - Hunt proactively for sophisticated threats across GPU clusters and training infrastructure by analyzing model outputs for signs of compromise, reproducing AI-specific vulnerabilities from security research, and identifying visibility gaps in distributed training environments before adversaries exploit them\n\n - Build detection-as-code frameworks with version control and automated deployment, onboard telemetry from AI training infrastructure and inference endpoints, and create dashboards that track model security metrics, GPU utilization patterns, and access to sensitive research data\n\n - Collaborate cross-functionally as the operational security partner for all teams – translating AI Security's threat research into production detections, monitoring Cloud Infrastructure's GPU clusters for threats, detecting customer-impacting incidents for Software Security Engineering, and enabling responsible AI development through security guardrails\n\n - Maintain 24/7 on-call rotation for critical AI security incidents, responding to real-time threats targeting our platform while continuously improving detection coverage and automation capabilities as our AI systems evolve\n\n\n\n⭐️ What you need\n\n - 3-5+ years in security operations, detection engineering, or incident response with a proven track record of identifying and stopping sophisticated attacks in production environments, specifically securing AI/ML infrastructure, high-performance computing environments, or other distributed systems at scale\n\n - Strong programming skills in Python, KQL, SPL, or similar languages that allow you to build custom detection logic, automate response workflows, and create tools that operationalize security at scale across cloud-native and distributed computing environments\n\n - Experience with SIEM platforms, detection technologies, and forensic investigation techniques with demonstrated ability to build detection for novel attack techniques that don't have established patterns yet and to conduct forensics in complex distributed environments\n\n - Self-directed execution mindset with a track record of securing high-value intellectual property, automating incident response in complex environments, and identifying critical security gaps through proactive threat hunting before they become incidents\n\n - Deep alignment with WRITER's values – you naturally Connect across security, infrastructure, and AI research teams to build comprehensive defenses, you Challenge assumptions about what's possible in AI security engineering, and you Own the protection of our AI platform with unwavering accountability and a commitment to staying ahead of evolving threats\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$131.8K – $257.7K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$131.8K - $257.7K","compensationTiers":[{"id":"2a2dd253-4cbe-4ee9-a631-12b741d87b73","tierSummary":"Base Compensation $146.3K – $257.7K • Offers Equity","title":"SF &. 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Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
This is where security meets innovation at enterprise scale. As a security engineer, applications at WRITER, you'll be building the security foundations that protect the AI systems powering some of the world's most recognizable brands. You'll work at the intersection of application security, AI infrastructure, and developer enablement—partnering with engineering teams to embed security into every line of code while ensuring our platform remains both powerful and trustworthy.
The opportunity is massive: you'll help define how enterprise AI applications are secured, from threat modeling our LLM architectures to building automated security controls that scale across our growing platform. This isn't about saying \"no\"—it's about finding creative ways to say \"yes, and here's how we do it securely.\" You'll tackle challenges that most security engineers never encounter: securing AI agents, protecting training data pipelines, and designing controls for systems that didn't exist a few years ago.
This role is hybrid from our London office, reporting to the head of security engineering.
Build security into the DNA of our AI platform by conducting threat modeling sessions with product teams, designing secure architectures for new features, and ensuring security considerations shape product decisions from day one—not after the fact
Own and evolve our application security program including establish and maintain SAST/DAST scanning in CI/CD pipelines, conducting security code reviews for critical changes, and building automation that catches vulnerabilities before they reach production
Partner with engineering teams to establish and champion secure coding standards, creating reusable security patterns and libraries that make it easier for developers to build securely by default
Design and recommend security features and products that help secure customer environments. You are the advocate and the vision for how we protect and secure customers..
Integrate and leverage AI agents to help increase velocity for the security team and the overarching engineering org to ensure that we are proactive in minimizing risk while we build products
Lead security assessments and penetration testing of WRITER's applications, AI services, and APIs, identifying vulnerabilities across our tech stack and working collaboratively with teams to remediate issues at scale
Design and implement security controls for protecting data pipelines, model training environments, and customer-facing AI agents
Stay ahead of emerging threats in the AI/ML security landscape, researching attack vectors specific to LLMs and generative AI, and proactively building defenses against novel risks
4+ years of hands-on experience in application security engineering, with a proven track record of securing large-scale production systems—bonus points if you've worked in fast-growing startups or high-growth environments
Understanding of developer experience and developer workflows for shipping features and products. You care deeply about reducing risk while considering velocity of engineers.
Technical expertise in at least two programming languages (Python, Java, Go, JavaScript/TypeScript) and the ability to read and review code across multiple languages, understanding both business logic and security implications
Knowledge of security tools and methodologies including SAST/DAST solutions, vulnerability management platforms, security testing frameworks, and DevSecOps practices—you know which tools to use and when automation beats manual review
Excellent communication skills that allow you to translate complex security concepts into clear recommendations for both technical and non-technical audiences—you can explain why something matters and motivate teams to action
A builder's mindset that looks for opportunities to automate, scale, and empower rather than create bottlenecks—you understand that security enables the business, not blocks it
Alignment with WRITER's values of Connect (building strong relationships across teams), Challenge (pushing the boundaries of what's possible in AI security), and Own (taking end-to-end responsibility for the security of our platform)
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About this role
This is a chance to help shape the next chapter of WRITER's product at a moment when generative AI is redefining how work gets done. As senior staff product manager, you'll report directly to Wil Pong, VP of Product, and operate as a force-multiplier across the product organization — setting direction where it's unclear, aligning stakeholders, and making sure our most critical initiatives ship with excellence.
You'll own ambiguous, high-impact problem spaces that span multiple product areas and teams, and you'll be equal parts strategist and operator. One moment you're shaping a multi-quarter roadmap; the next you're rolling up your sleeves to unblock execution. We're looking for someone who thrives at the intersection of customer empathy, technical depth, and business judgment — and who is energized by turning complex, evolving AI capabilities into products customers love.
🦸🏻♀️ Your responsibilities
Drive high-impact product initiatives end-to-end, from discovery and problem definition through launch, adoption, and iteration across areas that span multiple squads and surfaces
Shape product strategy and roadmap in partnership with the VP of Product and product leadership, translating company-level goals into clear, sequenced, ambitious bets
Spend time with enterprise buyers, end users, and prospects to uncover unmet needs, validate problem-solution fit, and champion the customer voice in every decision
Partner closely with engineering and design to define requirements, navigate technical tradeoffs, and build the right things in the right order, bringing real fluency to conversations about LLMs, agents, platform architecture, and data
Align cross-functional stakeholders across go-to-market, sales, marketing, customer success, and executive leadership, communicating strategy and tradeoffs with crisp, audience-appropriate narrative
Define and own success metrics for your areas, using data and qualitative signal to evaluate impact, course-correct, and tell the story of outcomes to leadership
Raise the bar on product craft across the org by mentoring and coaching other PMs, modeling best practices, and strengthening a culture built on rigor, customer obsession, and velocity
⭐️ Is this you?
8+ years of product management experience with a track record of owning and shipping complex, high-impact products, ideally in SaaS, platform, infrastructure, or AI/ML-driven environments
Senior- or staff-level experience operating autonomously across ambiguous, multi-team problem spaces and influencing outcomes well beyond your immediate team
Genuine customer obsession — you instinctively go to the customer, synthesize signal from noise, and design from a deep understanding of real workflows and pain points
Technical credibility to engage meaningfully with engineers and researchers on system design, LLM capabilities, data, and architecture, knowing when to go deep and when to defer to the experts
A blend of strong strategic thinking and relentless execution — you can set a compelling vision one moment and sweat the details of a release plan the next
Exceptional communication that you tailor for any audience, from a frontline engineer to the executive team, driving alignment without relying on org chart authority
A mentor's instinct and a builder's drive, with the data-informed, outcome-driven mindset to define success up front and move with the speed this environment demands
Nice to haves
Experience building products powered by LLMs, generative AI, or large-scale AI/ML systems
Background in enterprise software, developer platforms, or developer-facing products
Familiarity with AI governance, guardrails, and the operational considerations of deploying AI in regulated or high-stakes environments
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":" 🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About this role\n\nThis is a chance to help shape the next chapter of WRITER's product at a moment when generative AI is redefining how work gets done. As senior staff product manager, you'll report directly to Wil Pong, VP of Product, and operate as a force-multiplier across the product organization — setting direction where it's unclear, aligning stakeholders, and making sure our most critical initiatives ship with excellence.\n\n\n\nYou'll own ambiguous, high-impact problem spaces that span multiple product areas and teams, and you'll be equal parts strategist and operator. One moment you're shaping a multi-quarter roadmap; the next you're rolling up your sleeves to unblock execution. We're looking for someone who thrives at the intersection of customer empathy, technical depth, and business judgment — and who is energized by turning complex, evolving AI capabilities into products customers love.\n\n\n\n🦸🏻♀️ Your responsibilities\n\n - Drive high-impact product initiatives end-to-end, from discovery and problem definition through launch, adoption, and iteration across areas that span multiple squads and surfaces\n\n - Shape product strategy and roadmap in partnership with the VP of Product and product leadership, translating company-level goals into clear, sequenced, ambitious bets\n\n - Spend time with enterprise buyers, end users, and prospects to uncover unmet needs, validate problem-solution fit, and champion the customer voice in every decision\n\n - Partner closely with engineering and design to define requirements, navigate technical tradeoffs, and build the right things in the right order, bringing real fluency to conversations about LLMs, agents, platform architecture, and data\n\n - Align cross-functional stakeholders across go-to-market, sales, marketing, customer success, and executive leadership, communicating strategy and tradeoffs with crisp, audience-appropriate narrative\n\n - Define and own success metrics for your areas, using data and qualitative signal to evaluate impact, course-correct, and tell the story of outcomes to leadership\n\n - Raise the bar on product craft across the org by mentoring and coaching other PMs, modeling best practices, and strengthening a culture built on rigor, customer obsession, and velocity\n\n\n\n⭐️ Is this you?\n\n - 8+ years of product management experience with a track record of owning and shipping complex, high-impact products, ideally in SaaS, platform, infrastructure, or AI/ML-driven environments\n\n - Senior- or staff-level experience operating autonomously across ambiguous, multi-team problem spaces and influencing outcomes well beyond your immediate team\n\n - Genuine customer obsession — you instinctively go to the customer, synthesize signal from noise, and design from a deep understanding of real workflows and pain points\n\n - Technical credibility to engage meaningfully with engineers and researchers on system design, LLM capabilities, data, and architecture, knowing when to go deep and when to defer to the experts\n\n - A blend of strong strategic thinking and relentless execution — you can set a compelling vision one moment and sweat the details of a release plan the next\n\n - Exceptional communication that you tailor for any audience, from a frontline engineer to the executive team, driving alignment without relying on org chart authority\n\n - A mentor's instinct and a builder's drive, with the data-informed, outcome-driven mindset to define success up front and move with the speed this environment demands\n\n\n\nNice to haves\n\n - Experience building products powered by LLMs, generative AI, or large-scale AI/ML systems\n\n - Background in enterprise software, developer platforms, or developer-facing products\n\n - Familiarity with AI governance, guardrails, and the operational considerations of deploying AI in regulated or high-stakes environments\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$183K – $275K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$183K - $275K","compensationTiers":[{"id":"6562f14d-f333-423d-93b6-96efa69085e3","tierSummary":"Base Compensation $200K – $275K • Offers Equity","title":"SF/NYC","additionalInformation":null,"components":[{"id":"29c0235a-26ed-446b-abac-7512236e4f66","summary":"Base Compensation $200K – $275K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":275000},{"id":"67eb065a-2a61-4172-b3f8-09c144abe622","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"7d781a9a-6ecf-44df-b450-40ffc56c2441","tierSummary":"Base Compensation $183K – $254K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"f1411673-957d-41aa-aeb3-5e5ae9ae4b7e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"77e4902e-0855-4ba9-a2e3-baa636f52033","summary":"Base Compensation $183K – $254K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":183000,"maxValue":254000}]}],"summaryComponents":[{"minValue":183000,"maxValue":275000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"b07febfa-8c2e-479d-84a3-58cd7ccc1bc6","title":"Security engineer, application security","department":"Engineering, product & design","team":"Security","employmentType":"FullTime","location":"New York City, NY","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco, CA","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-04T22:48:13.804+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/b07febfa-8c2e-479d-84a3-58cd7ccc1bc6","applyUrl":"https://jobs.ashbyhq.com/writer/b07febfa-8c2e-479d-84a3-58cd7ccc1bc6/application","descriptionHtml":"WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
This is where security meets innovation at enterprise scale. As a security engineer, applications at WRITER, you'll be building the security foundations that protect the AI systems powering some of the world's most recognizable brands. You'll work at the intersection of application security, AI infrastructure, and developer enablement—partnering with engineering teams to embed security into every line of code while ensuring our platform remains both powerful and trustworthy.
The opportunity is massive: you'll help define how enterprise AI applications are secured, from threat modeling our LLM architectures to building automated security controls that scale across our growing platform. This isn't about saying \"no\"—it's about finding creative ways to say \"yes, and here's how we do it securely.\" You'll tackle challenges that most security engineers never encounter: securing AI agents, protecting training data pipelines, and designing controls for systems that didn't exist a few years ago.
This role is hybrid from our New York City, San Francisco, or Seattle offices, reporting to the head of security engineering.
Build security into the DNA of our AI platform by conducting threat modeling sessions with product teams, designing secure architectures for new features, and ensuring security considerations shape product decisions from day one—not after the fact
Own and evolve our application security program including establish and maintain SAST/DAST scanning in CI/CD pipelines, conducting security code reviews for critical changes, and building automation that catches vulnerabilities before they reach production
Partner with engineering teams to establish and champion secure coding standards, creating reusable security patterns and libraries that make it easier for developers to build securely by default
Design and recommend security features and products that help secure customer environments. You are the advocate and the vision for how we protect and secure customers..
Integrate and leverage AI agents to help increase velocity for the security team and the overarching engineering org to ensure that we are proactive in minimizing risk while we build products
Lead security assessments and penetration testing of WRITER's applications, AI services, and APIs, identifying vulnerabilities across our tech stack and working collaboratively with teams to remediate issues at scale
Design and implement security controls for protecting data pipelines, model training environments, and customer-facing AI agents
Stay ahead of emerging threats in the AI/ML security landscape, researching attack vectors specific to LLMs and generative AI, and proactively building defenses against novel risks
Minimum 4 years of hands-on experience in application security engineering, with a proven track record of securing large-scale production systems—bonus points if you've worked in fast-growing startups or high-growth environments
Understanding of developer experience and developer workflows for shipping features and products. You care deeply about reducing risk while considering velocity of engineers.
Technical expertise in at least two programming languages (Python, Java, Go, JavaScript/TypeScript) and the ability to read and review code across multiple languages, understanding both business logic and security implications
Knowledge of security tools and methodologies including SAST/DAST solutions, vulnerability management platforms, security testing frameworks, and DevSecOps practices—you know which tools to use and when automation beats manual review
Excellent communication skills that allow you to translate complex security concepts into clear recommendations for both technical and non-technical audiences—you can explain why something matters and motivate teams to action
A builder's mindset that looks for opportunities to automate, scale, and empower rather than create bottlenecks—you understand that security enables the business, not blocks it
Alignment with WRITER's values of Connect (building strong relationships across teams), Challenge (pushing the boundaries of what's possible in AI security), and Own (taking end-to-end responsibility for the security of our platform)
*This role is open to Mid, Sr. and Staff level candidates
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 ABOUT WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n\n📐 ABOUT THE ROLE\n\nThis is where security meets innovation at enterprise scale. As a security engineer, applications at WRITER, you'll be building the security foundations that protect the AI systems powering some of the world's most recognizable brands. You'll work at the intersection of application security, AI infrastructure, and developer enablement—partnering with engineering teams to embed security into every line of code while ensuring our platform remains both powerful and trustworthy.\n\nThe opportunity is massive: you'll help define how enterprise AI applications are secured, from threat modeling our LLM architectures to building automated security controls that scale across our growing platform. This isn't about saying \"no\"—it's about finding creative ways to say \"yes, and here's how we do it securely.\" You'll tackle challenges that most security engineers never encounter: securing AI agents, protecting training data pipelines, and designing controls for systems that didn't exist a few years ago.\n\nThis role is hybrid from our New York City, San Francisco, or Seattle offices, reporting to the head of security engineering.\n\n\n\n\n🦸🏻♀️ WHAT YOU'LL DO\n\n - Build security into the DNA of our AI platform by conducting threat modeling sessions with product teams, designing secure architectures for new features, and ensuring security considerations shape product decisions from day one—not after the fact\n\n - Own and evolve our application security program including establish and maintain SAST/DAST scanning in CI/CD pipelines, conducting security code reviews for critical changes, and building automation that catches vulnerabilities before they reach production\n\n - Partner with engineering teams to establish and champion secure coding standards, creating reusable security patterns and libraries that make it easier for developers to build securely by default\n\n - Design and recommend security features and products that help secure customer environments. You are the advocate and the vision for how we protect and secure customers..\n\n - Integrate and leverage AI agents to help increase velocity for the security team and the overarching engineering org to ensure that we are proactive in minimizing risk while we build products\n\n - Lead security assessments and penetration testing of WRITER's applications, AI services, and APIs, identifying vulnerabilities across our tech stack and working collaboratively with teams to remediate issues at scale\n\n - Design and implement security controls for protecting data pipelines, model training environments, and customer-facing AI agents\n\n - Stay ahead of emerging threats in the AI/ML security landscape, researching attack vectors specific to LLMs and generative AI, and proactively building defenses against novel risks\n\n\n\n\n⭐️ WHAT YOU NEED\n\n - Minimum 4 years of hands-on experience in application security engineering, with a proven track record of securing large-scale production systems—bonus points if you've worked in fast-growing startups or high-growth environments\n\n - Understanding of developer experience and developer workflows for shipping features and products. You care deeply about reducing risk while considering velocity of engineers.\n\n - Technical expertise in at least two programming languages (Python, Java, Go, JavaScript/TypeScript) and the ability to read and review code across multiple languages, understanding both business logic and security implications\n\n - Knowledge of security tools and methodologies including SAST/DAST solutions, vulnerability management platforms, security testing frameworks, and DevSecOps practices—you know which tools to use and when automation beats manual review\n\n - Excellent communication skills that allow you to translate complex security concepts into clear recommendations for both technical and non-technical audiences—you can explain why something matters and motivate teams to action\n\n - A builder's mindset that looks for opportunities to automate, scale, and empower rather than create bottlenecks—you understand that security enables the business, not blocks it\n\n - Alignment with WRITER's values of Connect (building strong relationships across teams), Challenge (pushing the boundaries of what's possible in AI security), and Own (taking end-to-end responsibility for the security of our platform)\n \n - *This role is open to Mid, Sr. and Staff level candidates\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$131.8K – $257.7K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$131.8K - $257.7K","compensationTiers":[{"id":"c6819c30-8697-4f15-82a0-9bef72788d9f","tierSummary":"Base Compensation $146.3K – $257.7K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"bc15acf1-93d7-4e25-ad14-c74598e1a2a6","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"984cb1fd-b61f-48d5-b7f6-f6c2135518da","summary":"Base Compensation $146.3K – $257.7K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146300,"maxValue":257700}]},{"id":"b9122d1a-8bf6-47df-b330-e1adf268e34d","tierSummary":"Base Compensation $131.8K – $232K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"17e38afc-aa30-40f7-8e1a-93d0979c7b0c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"ac64d044-b121-495e-8b12-dea931863222","summary":"Base Compensation $131.8K – $232K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":131800,"maxValue":232000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":131800,"maxValue":257700,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"59857771-c377-4815-bfea-1892169ce8e9","title":"Software quality engineer (UK)","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-04T22:43:32.074+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/59857771-c377-4815-bfea-1892169ce8e9","applyUrl":"https://jobs.ashbyhq.com/writer/59857771-c377-4815-bfea-1892169ce8e9/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Are you passionate about ensuring the highest quality for cutting-edge generative AI applications? As a software quality engineer at WRITER, you'll play a critical role in shaping the reliability, performance, and trustworthiness of our AI-powered work orchestration platform. You’ll be at the forefront of defining and implementing rigorous quality strategies for our enterprise-grade LLMs and AI agents, directly impacting how hundreds of global companies unlock transformational value through AI. This is a unique chance to dive deep into the unique challenges of AI quality assurance and make a tangible difference in a rapidly evolving field.
This is a hybrid role based out of our London, San Francisco, Seattle, and New York City hubs. You will report directly to the director of engineering.
🦸🏻♀️ What you'll do
Define and implement comprehensive quality assurance strategies and test plans for our AI agents and LLM-powered applications, ensuring exceptional product reliability and performance.
Designing and developing automation frameworks: creating robust, scalable, and maintainable automated test frameworks from scratch or enhancing existing ones. You’ll need proficiency in at least one language like Typsecript, Python.
Collaborate closely with product managers, machine learning engineers, and data scientists to understand complex AI features and model behaviors, translating them into effective test cases and validation criteria.
Drive the continuous improvement of our testing processes and infrastructure, integrating automated checks within our CI/CD pipelines to ensure rapid, high-quality releases.
Identify, document, and track software defects and inconsistencies, performing root cause analysis to provide actionable feedback to development teams.
Monitor production systems and AI model performance, proactively identifying potential issues and contributing to post-release quality validation.
Champion quality best practices across engineering teams, fostering a culture of ownership and continuous improvement in delivering world-class AI solutions.
Designing, managing, and maintaining test data strategies and mock services to ensure stable, isolated, and repeatable test execution.
Experience designing, developing, or integrating agentic AI systems, AI skills, and the Model Context Protocol (MCP).
Manage the full defect lifecycle by analyzing customer feedback and debugging logs to identify, prioritize, and track software bugs, collaborating closely with development teams to ensure timely resolution.
⭐️ What you need
5+ years of hands-on experience in software quality assurance or engineering, with a strong focus on testing complex distributed systems or AI/ML applications.
5+ years of experience working with GitHub actions
Proficiency in programming languages like Python or Typescript for test automation, and experience with modern testing frameworks such as Playwright.
Solid understanding of AI/ML concepts, including model evaluation metrics, data pipelines, and the unique challenges of testing generative AI outputs.
Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes) in a CI/CD environment is a big plus.
Exceptional analytical skills to dissect complex problems and a keen eye for detail, ensuring no bug goes unnoticed.
A collaborative spirit that helps you Connect cross-functional teams to common quality goals, Challenge existing assumptions to build better systems, and Own the end-to-end quality of our products.
Demonstrated ability to drive initiatives independently and thrive in a fast-paced, evolving startup environment.
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We're looking for an exceptional software engineer to join our rapidly evolving team at WRITER. In this pivotal role, you'll be at the forefront of expanding human capacity by building the next generation of AI-powered solutions that transform how leading enterprises operate. You'll dive deep into developing a state-of-the-art platform that leverages cutting-edge generative AI technologies, from large language models to sophisticated agentic workflows, delivering seamless, scalable, and secure applications that redefine enterprise productivity. This is an unparalleled opportunity to make a tangible impact, shaping the future of AI and contributing to a product that’s changing how the world works.
This role is hybrid, based out of our San Francisco, New York City, or Seattle hubs. You'll report to our senior director, engineering .
🦸🏻♀️ What you’ll do
Design and deliver secure, scalable AI integration platforms that connect enterprise systems and power mission-critical automation.
Contribute to the design and evolution of our AI integration client ecosystem, defining how AI applications securely connect to external tools, data sources, and enterprise systems.
Own backend service design for high-throughput, low-latency APIs that enable reliable agent workflows and complex cross-system orchestration.
Set technical direction for identity, auth, and trust boundaries across integrations (OAuth, API key, service-to-service), balancing developer velocity with security and compliance.
Partner with product and cross-functional engineering leaders to shape roadmap, define technical strategy, and translate ambiguous business goals into durable platform capabilities.
Lead production excellence through a metrics-first reliability strategy, defining and enforcing SLOs/SLAs, maturing observability, and driving resilience, incident readiness, and performance optimization at scale.
Raise the engineering bar through architecture reviews, pragmatic design standards, rigorous testing strategy, and mentorship of senior and mid-level engineers.
⭐️ What you need
5+ years of software engineering experience building and operating production backend systems using Typescript, Deno, Node.js, or Bun; scope and leveling can flex across Senior to Staff based on architectural impact and leadership.
Strong experience designing and shipping API-driven platform services and distributed systems, including microservices, event-driven patterns, and secure service-to-service communication.
Practical expertise building AI integration layers (e.g., MCP clients/servers, tool orchestration, external API connectors, auth mediation), not just prompt or model experimentation.
Deep hands-on knowledge of authentication and security patterns for third-party integrations (OAuth2/OIDC, API keys, token lifecycle, secret management, least-privilege access).
Proven cloud-native experience on AWS, GCP, or Azure, including containerized workloads (Docker/Kubernetes), CI/CD, and production operations.
Strong experience with observability and reliability engineering, including defining/operating service metrics, SLOs/SLAs, alerting, incident response, and performance tuning.
Solid backend fundamentals in modern server frameworks and data systems (e.g., TypeScript/Node or Python ecosystems, PostgreSQL), with ability to choose the right tool for the system; experience with Python is a plus but not required.
Demonstrated ability to lead through ambiguity: partner cross-functionally, mentor engineers, drive technical decisions, and own delivery from design through production.
You embody our core values of Connect, Challenge, and Own. You build strong partnerships across teams, challenge conventional thinking to drive innovation, and take ownership of your work with a focus on delivering meaningful impact and excellence.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":" 🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n\n📐 About the role\n\nWe're looking for an exceptional software engineer to join our rapidly evolving team at WRITER. In this pivotal role, you'll be at the forefront of expanding human capacity by building the next generation of AI-powered solutions that transform how leading enterprises operate. You'll dive deep into developing a state-of-the-art platform that leverages cutting-edge generative AI technologies, from large language models to sophisticated agentic workflows, delivering seamless, scalable, and secure applications that redefine enterprise productivity. This is an unparalleled opportunity to make a tangible impact, shaping the future of AI and contributing to a product that’s changing how the world works.\n\nThis role is hybrid, based out of our San Francisco, New York City, or Seattle hubs. You'll report to our senior director, engineering .\n\n\n\n🦸🏻♀️ What you’ll do\n\n - Design and deliver secure, scalable AI integration platforms that connect enterprise systems and power mission-critical automation.\n\n - Contribute to the design and evolution of our AI integration client ecosystem, defining how AI applications securely connect to external tools, data sources, and enterprise systems.\n\n - Own backend service design for high-throughput, low-latency APIs that enable reliable agent workflows and complex cross-system orchestration.\n\n - Set technical direction for identity, auth, and trust boundaries across integrations (OAuth, API key, service-to-service), balancing developer velocity with security and compliance.\n\n - Partner with product and cross-functional engineering leaders to shape roadmap, define technical strategy, and translate ambiguous business goals into durable platform capabilities.\n\n - Lead production excellence through a metrics-first reliability strategy, defining and enforcing SLOs/SLAs, maturing observability, and driving resilience, incident readiness, and performance optimization at scale.\n\n - Raise the engineering bar through architecture reviews, pragmatic design standards, rigorous testing strategy, and mentorship of senior and mid-level engineers.\n\n\n\n⭐️ What you need\n\n - 5+ years of software engineering experience building and operating production backend systems using Typescript, Deno, Node.js, or Bun; scope and leveling can flex across Senior to Staff based on architectural impact and leadership.\n\n - Strong experience designing and shipping API-driven platform services and distributed systems, including microservices, event-driven patterns, and secure service-to-service communication.\n\n - Practical expertise building AI integration layers (e.g., MCP clients/servers, tool orchestration, external API connectors, auth mediation), not just prompt or model experimentation.\n\n - Deep hands-on knowledge of authentication and security patterns for third-party integrations (OAuth2/OIDC, API keys, token lifecycle, secret management, least-privilege access).\n\n - Proven cloud-native experience on AWS, GCP, or Azure, including containerized workloads (Docker/Kubernetes), CI/CD, and production operations.\n\n - Strong experience with observability and reliability engineering, including defining/operating service metrics, SLOs/SLAs, alerting, incident response, and performance tuning.\n\n - Solid backend fundamentals in modern server frameworks and data systems (e.g., TypeScript/Node or Python ecosystems, PostgreSQL), with ability to choose the right tool for the system; experience with Python is a plus but not required.\n\n - Demonstrated ability to lead through ambiguity: partner cross-functionally, mentor engineers, drive technical decisions, and own delivery from design through production.\n\n - You embody our core values of Connect, Challenge, and Own. You build strong partnerships across teams, challenge conventional thinking to drive innovation, and take ownership of your work with a focus on delivering meaningful impact and excellence.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$155.4K – $304.1K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$155.4K - $304.1K","compensationTiers":[{"id":"eb7db104-7458-4355-9214-2c972217d986","tierSummary":"Base Compensation $172.6K – $304.1K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"f351c6f9-e47d-4015-9dd8-d24213c8f276","summary":"Base Compensation $172.6K – $304.1K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":172600,"maxValue":304100},{"id":"dbd6cfc8-d782-40c8-9372-895239a34a20","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"1c28ad49-056a-4c9b-b5a8-a2a2d33f5d8d","tierSummary":"Base Compensation $155.4K – $273.7K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"87174389-f5df-4d34-a019-cc23daf148b1","summary":"Base Compensation $155.4K – $273.7K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":155400,"maxValue":273700},{"id":"5150f8d8-ca2e-4b9f-9aae-ad2d6fb45d54","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"minValue":155400,"maxValue":304100,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"bea15708-6903-4394-b983-dc0d5a910fa7","title":"Lead product manager (UK)","department":"Engineering, product & design","team":"Product & design","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-16T21:08:42.833+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/bea15708-6903-4394-b983-dc0d5a910fa7","applyUrl":"https://jobs.ashbyhq.com/writer/bea15708-6903-4394-b983-dc0d5a910fa7/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About this role
This is a chance to help shape the next chapter of WRITER's product at a moment when generative AI is redefining how work gets done. As senior staff product manager, you'll report directly to Wil Pong, VP of Product, and operate as a force-multiplier across the product organization — setting direction where it's unclear, aligning stakeholders, and making sure our most critical initiatives ship with excellence.
You'll own ambiguous, high-impact problem spaces that span multiple product areas and teams, and you'll be equal parts strategist and operator. One moment you're shaping a multi-quarter roadmap; the next you're rolling up your sleeves to unblock execution. We're looking for someone who thrives at the intersection of customer empathy, technical depth, and business judgment — and who is energized by turning complex, evolving AI capabilities into products customers love.
🦸🏻♀️ Your responsibilities
Drive high-impact product initiatives end-to-end, from discovery and problem definition through launch, adoption, and iteration across areas that span multiple squads and surfaces
Shape product strategy and roadmap in partnership with the VP of Product and product leadership, translating company-level goals into clear, sequenced, ambitious bets
Spend time with enterprise buyers, end users, and prospects to uncover unmet needs, validate problem-solution fit, and champion the customer voice in every decision
Partner closely with engineering and design to define requirements, navigate technical tradeoffs, and build the right things in the right order, bringing real fluency to conversations about LLMs, agents, platform architecture, and data
Align cross-functional stakeholders across go-to-market, sales, marketing, customer success, and executive leadership, communicating strategy and tradeoffs with crisp, audience-appropriate narrative
Define and own success metrics for your areas, using data and qualitative signal to evaluate impact, course-correct, and tell the story of outcomes to leadership
Raise the bar on product craft across the org by mentoring and coaching other PMs, modeling best practices, and strengthening a culture built on rigor, customer obsession, and velocity
⭐️ Is this you?
8+ years of product management experience with a track record of owning and shipping complex, high-impact products, ideally in SaaS, platform, infrastructure, or AI/ML-driven environments
Senior- or staff-level experience operating autonomously across ambiguous, multi-team problem spaces and influencing outcomes well beyond your immediate team
Genuine customer obsession — you instinctively go to the customer, synthesize signal from noise, and design from a deep understanding of real workflows and pain points
Technical credibility to engage meaningfully with engineers and researchers on system design, LLM capabilities, data, and architecture, knowing when to go deep and when to defer to the experts
A blend of strong strategic thinking and relentless execution — you can set a compelling vision one moment and sweat the details of a release plan the next
Exceptional communication that you tailor for any audience, from a frontline engineer to the executive team, driving alignment without relying on org chart authority
A mentor's instinct and a builder's drive, with the data-informed, outcome-driven mindset to define success up front and move with the speed this environment demands
Nice to haves
Experience building products powered by LLMs, generative AI, or large-scale AI/ML systems
Background in enterprise software, developer platforms, or developer-facing products
Familiarity with AI governance, guardrails, and the operational considerations of deploying AI in regulated or high-stakes environments
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
As a go-to-market (GTM) sales recruiter, you'll play a pivotal role in scaling the sales engine that powers WRITER's growth. You'll be responsible for sourcing, screening, and hiring exceptional enterprise and strategic candidates who align with our company values and contribute to our growth objectives. This is a high-impact role — the people you bring in will be the ones closing deals with the world's leading enterprises, expanding our footprint, and helping us cement our position as the leader in enterprise generative AI.
We're growing fast, and our GTM team is at the center of that growth. You'll partner closely with hiring managers across sales to understand their needs, build targeted sourcing strategies, and deliver a seamless candidate experience that makes top talent excited to join WRITER. Your work will directly shape the revenue org that takes our platform to hundreds more companies.
This is a 6-month contract role based in our San Francisco or New York City offices, with the option for a hybrid or remote setup. You’ll report to the VP, talent.
🦸🏻♀️ What you'll do
Proactively source and engage with passive candidates through LinkedIn, job boards, and professional networks to build a steady pipeline of top GTM talent
Conduct initial phone screens and interviews to assess candidates' qualifications, cultural fit, and alignment with our company values
Partner closely with hiring managers and stakeholders to understand their hiring needs and provide regular updates on the recruitment process
Own the full recruitment lifecycle from job posting to offer negotiation, ensuring a seamless and positive candidate experience at every step
Leverage recruitment metrics and data to optimize the hiring process, identify trends, and make informed decisions that improve quality of hire and time to fill
Shape and contribute to our employer branding efforts by creating compelling job descriptions, promoting our company culture, and enhancing our presence on social media and job boards
Drive hiring velocity across a growing sales org, managing multiple open roles simultaneously without compromising on quality
⭐️ What you need
5+ years of proven experience in a recruiting role within a fast-paced, tech-driven environment, with a focus on go-to-market functions
Strong sourcing skills with proficiency in using various sourcing tools and techniques to identify and engage with top talent
Exceptional verbal and written communication skills, with the ability to build rapport with candidates and stakeholders alike
Strong time management and organizational abilities, with a keen attention to detail and the ability to juggle multiple priorities
A data-driven mindset with the ability to analyze recruitment data and use insights to drive process improvements
A collaborative nature with a proven ability to work effectively in a team environment and build strong relationships with stakeholders
Must have experience working within a SaaS environment, with a genuine excitement for AI and the opportunity to help build the future of work
A passion for WRITER's values — you Connect with candidates and teammates authentically, Challenge the status quo to raise the hiring bar, and Own outcomes end to end
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n\n📐 About the role\n\nAs a go-to-market (GTM) sales recruiter, you'll play a pivotal role in scaling the sales engine that powers WRITER's growth. You'll be responsible for sourcing, screening, and hiring exceptional enterprise and strategic candidates who align with our company values and contribute to our growth objectives. This is a high-impact role — the people you bring in will be the ones closing deals with the world's leading enterprises, expanding our footprint, and helping us cement our position as the leader in enterprise generative AI.\n\nWe're growing fast, and our GTM team is at the center of that growth. You'll partner closely with hiring managers across sales to understand their needs, build targeted sourcing strategies, and deliver a seamless candidate experience that makes top talent excited to join WRITER. Your work will directly shape the revenue org that takes our platform to hundreds more companies.\n\nThis is a 6-month contract role based in our San Francisco or New York City offices, with the option for a hybrid or remote setup. You’ll report to the VP, talent.\n\n\n\n🦸🏻♀️ What you'll do\n\n - Proactively source and engage with passive candidates through LinkedIn, job boards, and professional networks to build a steady pipeline of top GTM talent\n\n - Conduct initial phone screens and interviews to assess candidates' qualifications, cultural fit, and alignment with our company values\n\n - Partner closely with hiring managers and stakeholders to understand their hiring needs and provide regular updates on the recruitment process\n\n - Own the full recruitment lifecycle from job posting to offer negotiation, ensuring a seamless and positive candidate experience at every step\n\n - Leverage recruitment metrics and data to optimize the hiring process, identify trends, and make informed decisions that improve quality of hire and time to fill\n\n - Shape and contribute to our employer branding efforts by creating compelling job descriptions, promoting our company culture, and enhancing our presence on social media and job boards\n\n - Drive hiring velocity across a growing sales org, managing multiple open roles simultaneously without compromising on quality\n\n\n\n⭐️ What you need\n\n - 5+ years of proven experience in a recruiting role within a fast-paced, tech-driven environment, with a focus on go-to-market functions\n\n - Strong sourcing skills with proficiency in using various sourcing tools and techniques to identify and engage with top talent\n\n - Exceptional verbal and written communication skills, with the ability to build rapport with candidates and stakeholders alike\n\n - Strong time management and organizational abilities, with a keen attention to detail and the ability to juggle multiple priorities\n\n - A data-driven mindset with the ability to analyze recruitment data and use insights to drive process improvements\n\n - A collaborative nature with a proven ability to work effectively in a team environment and build strong relationships with stakeholders\n\n - Must have experience working within a SaaS environment, with a genuine excitement for AI and the opportunity to help build the future of work\n\n - A passion for WRITER's values — you Connect with candidates and teammates authentically, Challenge the status quo to raise the hiring bar, and Own outcomes end to end\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (16 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$89 – $105 per hour","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"cad80486-1c32-4242-82ed-604a290b9453","tierSummary":"Base compensation $89 – $105 per hour","title":"SF & NYC","additionalInformation":null,"components":[{"id":"53d74e85-20b3-42ed-83e1-5eb7c2fe0cc9","summary":"Base compensation $89 – $105 per hour","compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":89,"maxValue":105}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":89,"maxValue":105}]}}],"apiVersion":"1"}