🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
At WRITER, we're not just building the future of enterprise AI; we're actively orchestrating it. The solutions architect manager plays a pivotal role in this journey, leading a team of exceptional solutions architects who empower our enterprise customers to unlock the full potential of our cutting-edge generative AI platform. You’ll be at the forefront of driving AI transformation, moving beyond theoretical discussions to hands-on deployment and measurable impact. This is your chance to lead, mentor, and inspire a team dedicated to solving complex business challenges with innovative AI solutions, directly influencing customer success and WRITER's rapid growth.
This is a full-time, hybrid role based out of our London hub. You will report directly to the VP of solutions architecture.
🦸🏻♀️ What you'll do
Lead and empower a team of highly skilled solutions architects, fostering their technical growth and career development across complex enterprise AI engagements
Drive the successful adoption and deployment of WRITER's generative AI platform by overseeing key pre-sales technical engagements, including use case discovery, proof-of-concept execution, and value realization for strategic customers
Partner closely with sales leadership and go-to-market teams to develop strategic account plans, define compelling technical value propositions, and accelerate pipeline growth for WRITER's solutions
Act as an executive technical sponsor for WRITER’s most strategic accounts, building strong relationships with C-level stakeholders and becoming their trusted advisor in AI strategy and implementation
Influence WRITER's product roadmap by gathering critical market insights and customer feedback, ensuring our platform continuously addresses evolving enterprise AI needs
Architect robust, scalable, and secure AI solutions for diverse enterprise environments, integrating WRITER's platform with complex customer data ecosystems and existing technical stacks
Transform how we facilitate customer evaluations and proofs of concept, implementing best practices and scalable processes that demonstrate clear ROI and accelerate time-to-value for our clients
⭐️ What you need
A minimum of 8 years of experience in a customer-facing technical role, with at least 4 years in a management capacity leading a pre-sales or solutions architecture team focused on enterprise software, cloud, or AI solutions
Proven expertise in leading and scaling a solutions architecture or sales engineering organization within a high-growth, fast-paced technology company, ideally blending startup agility with enterprise best practices
Deep technical proficiency in generative AI, large language models (LLMs), machine learning, and cloud-native architectures (AWS, Azure, GCP), coupled with hands-on experience in Python or similar scripting languages
Demonstrated ability to manage complex implementations of AI/ML solutions, understanding data pipelines, model deployment, security, and compliance in diverse, large-scale enterprise environments
Exceptional communication, presentation, and interpersonal skills, capable of translating intricate technical concepts into clear business value for executive and technical audiences, while also mentoring your team to do the same
A strategic mindset, constantly looking for opportunities to innovate, optimize processes, and drive measurable impact across customer engagements and internal team operations
A passionate commitment to our values at WRITER: Connect, by building strong relationships with customers and colleagues; Challenge, by pushing boundaries and fostering continuous improvement; and Own, by taking responsibility for results and driving them to completion
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our New York City hub.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 5 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n📐 About the role\n\nWRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.\n\nThe ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.\n\nThis is a hybrid role based in our New York City hub.\n\n🦸🏻♀️ What you'll do\n\nOwn activation and platform success\n\n - Deeply understand each customer's specific use cases, business objectives, and success metrics\n\n - Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact\n\n - Design and execute activation strategies that drive measurable platform adoption and business outcomes\n\n - Implement champion programs, office hours, usage dashboards, customized trainings, and workshops\n\nBuild champion communities\n\n - Create advocate networks and champion communities within customer organizations\n\n - Establish power user communities that drive peer-to-peer learning\n\n - Train internal customer trainers to scale enablement\n\n - Design innovative customer experiences that deepen engagement\n\nLead educational workshops & live events\n\n - Facilitate dynamic live and virtual training sessions tailored to diverse audiences\n\n - Partner with curriculum team while owning customization and delivery for your customers\n\n - Create memorable learning experiences that inspire action and drive adoption\n\nContinuously improve & collaborate\n\n - Refine materials based on customer feedback and adoption data\n\n - Work cross-functionally to understand evolving customer needs\n\n - Identify gaps and champion new training opportunities\n\n - Build deep relationships with customer stakeholders and executive sponsors\n\n⭐️ What you need\n\nCustomer success & activation expertise\n\n - At least 5 years of proven track record owning activation success and driving measurable adoption outcomes\n\n - Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives\n\n - Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops\n\n - Success building advocate networks and power user communities\n\n - Ability to connect platform usage to business outcomes and articulate ROI\n\nAI & technical proficiency\n\n - Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders\n\n - Comfortable understanding technical concepts and communicating them effectively to varied audiences\n\n - Ability to demonstrate use cases and articulate business value\n\nFacilitation & education skills\n\n - Expertise delivering virtual and live instructor-led workshops\n\n - Skilled at tailoring content and delivery to diverse audiences based on their use cases\n\n - Ability to partner effectively with curriculum teams while owning customization and delivery\n\nCollaboration & growth\n\n - Excellence building relationships with stakeholders at all levels\n\n - Strong program management skills and natural advisor mindset\n\n - Thrive in fast-paced environments; comfortable with experimentation\n\n - Self-aware, feedback-driven, and committed to continuous growth\n\n\nNOTE\n\nTravel Requirements: 25% domestic and international travel may be required.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$146K – $185K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $185K","compensationTiers":[{"id":"4c2f81c3-7b8a-4bef-8469-e4aa429882d2","tierSummary":"OTE $146K – $185K • Offers Equity • Offers Commission","title":"NYC","additionalInformation":null,"components":[{"id":"6b0c9818-e048-4a59-875d-bddc8946c70a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"dea5ca16-2dfb-40b5-9d85-3a4bf41f8bda","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"cc9cc0f6-a549-40be-88ef-91cffa4d24f5","summary":"OTE $146K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":185000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":185000}]}},{"id":"9747a588-7475-4418-87b5-6b1ddde30947","title":"Senior software engineer, enterprise AI platform (UK)","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-16T13:41:47.160+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/9747a588-7475-4418-87b5-6b1ddde30947","applyUrl":"https://jobs.ashbyhq.com/writer/9747a588-7475-4418-87b5-6b1ddde30947/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Imagine that you’re stepping into a role where your code directly empowers the world's largest enterprises to safely adopt superintelligence. Let’s explore this journey together.
We're looking for an exceptional senior software engineer to join our enterprise AI platform team. In this pivotal role, you'll be at the forefront of expanding human capacity by building the secure, scalable foundation that allows our generative AI solutions to thrive in complex corporate environments. The impact of this work is massive—for example, in the CPG industry alone, our AI adoption is driving 69% revenue increases and 72% cost reductions.
This role is designed for a well-rounded engineering generalist who leans heavily into generative AI, while also bringing a whole-systems mindset to architectural design. If you thrive on proactivity without red tape and love owning projects from proposal to deployment, you'll shape the future of AI and contribute to a product that’s changing how the world works.
🦸🏻♀️ What you'll do
Act as a whole-systems thinker by making meaningful system design decisions and owning the architecture of core platform components from initial design through production deployment
Develop secure generative AI services and applications using Python and modern frameworks to drive enterprise-wide transformation
Build and optimize high-performance and low-latency APIs and microservices for integrating advanced AI models and agentic workflows into our enterprise platform
Drive proactivity without red tape by clearly communicating changes, plans, and proposals to cross-functional teams without waiting for a stamp of approval
Bridge the gap between backend services, infrastructure, and operations to ensure seamless deployments and scalable architecture
⭐️ What you need
5+ years of hands-on experience as a senior software engineer with a strong emphasis on Python development in production environments
Proven expertise and deep knowledge in building and deploying generative AI applications, understanding the nuances and caveats of leveraging LLMs, vector databases (e.g., Pinecone, Weaviate, pgvector), and modern open-source agentic frameworks within a secure enterprise context
Hands-on experience leveraging AI developer tooling like Claude, Cursor, or GitHub Copilot to accelerate and enhance your own engineering workflows
Practical experience with microservices architecture, RESTful APIs, and cloud platforms such as AWS, GCP, or Azure, including containerization with Docker and Kubernetes
Solid grasp of modern web technologies including FastAPI, Asyncio, and database systems like PostgreSQL
A Connect mindset thriving in collaborative settings where you actively engage with cross-functional teams and mentor junior engineers to achieve shared goals
A Challenge spirit demonstrating exceptional problem-solving skills to tackle complex technical hurdles and proactively suggest innovative improvements to our systems
An Own attitude taking full accountability for delivering high-quality, resilient, and scalable code from conception through to production
Nice to have
Exposure of enterprise architecture including practical experience implementing IAM, SSO, SAML, OAuth, OIDC, RBAC, and robust security best practices
Experience designing and building robust services for enterprise administration and billing systems
Experience navigating complex or legacy system migrations and the infrastructure side of deployments
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER’s end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Shape how the world’s most sophisticated enterprises succeed with AI.
As vice president, customer success, EMEA, you’ll lead the region’s customer success organization and partner directly with C-suite executives at Fortune 500 and Global 2000 companies to deliver measurable transformation—not proofs of concept, but lasting operational change. You’ll own retention and growth, scale a world-class team, and define how enterprises measure success in the agentic era. You’ll be a key member of WRITER’s EMEA leadership team and an active voice in the global CS leadership group, shaping strategy, structure, and culture across regions.
This is a builder’s role with global reach - reporting to our CCO and working closely with the GM of EMEA, CEO, CRO to drive WRITER’s next stage of growth. This is a hybrid role based out of our London hub.
🦸🏻♀️ What you’ll do
Drive industry leading growth and retention by owning ambitious NRR and GRR goals, tying every expansion to quantifiable business outcomes
Lead, scale, and develop a high-performing CSM team across Strategic, Enterprise, and Mid-market segments—hiring exceptional talent and building clear career paths. Have a dotted line to other post sales organizations
Design and operationalize a regional success model that becomes the global blueprint - playbooks, metrics, and governance that scale
Build trusted partnerships with CIOs, CMOs, and business leaders at companies like Goldman Sachs, Accenture, and Hilton, positioning WRITER as mission-critical infrastructure
Collaborate cross-functionally with Sales, Product, Marketing, and Solutions architecture to co-create account strategies that deliver measurable ROI
Champion operational excellence through disciplined forecasting, success planning, and data-driven decision-making
Represent the voice of the customer at the highest levels, influencing product direction and innovation
⭐️ What you need
15+ years in enterprise SaaS or transformation-driven technology with deep experience leading Fortune 500/Global 2000 relationships
7+ years in senior CS or post-sales leadership, ideally across multi-country EMEA operations. In addition to CS management, ideally have also led Engagement managers, Customer architects, and Customer support either directly or indirectly
Proven record-building and scaling CS organizations through inflection points - hypergrowth, global expansion, or IPO
Fluent in enterprise AI adoption and governance, with a strong grasp of ROI frameworks and transformation programs
A strategic and hands-on operator-able to alternate between vision and precision execution
Executive presence and credibility to influence at C-suite level and coach at every level
Enthusiasm to both drive strategy and prop leadership and “get in to the details” at the customer level to manage escalations and ensure delivery
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays.
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We're looking for an exceptional product analyst to supercharge how we understand and evolve our platform. In a world where AI is rapidly reshaping every industry, your insights will be instrumental in ensuring WRITER's products not only meet but anticipate the evolving needs of our enterprise customers. This is an exciting opportunity to dive deep into user behavior, feature performance, and product market fit, directly impacting our strategic direction and growth during a period of unprecedented innovation.
This role is available for hybrid work in our San Francisco, New York City, Chicago, and Austin hubs. You will report directly to the director of analytics.
🦸🏻♀️ What you'll do
Drive product understanding by conducting deep-dive analyses on user adoption, engagement patterns, and feature utilization across our AI platform
Shape product strategy through comprehensive A/B test design, analysis, and interpretation, influencing critical roadmap decisions with data-backed recommendations
Identify friction points and opportunities in the user journey using tools like FullStory, translating observations into actionable insights for product and design teams
Design and build new ELT-based data models using SQL and dbt, implementing efficient testing and validation to ensure the accuracy and integrity of the data.
Collaborate cross-functionally with product managers, engineers, and designers to define success metrics, prioritize initiatives, and evangelize a data-informed culture
Translate complex data into clear, compelling narratives and visualizations, empowering stakeholders at all levels to make informed product decisions
Contribute to our data foundation by ensuring data quality, consistency, and accessibility, enabling scalable product analytics across WRITER
⭐️ What you need
A knack for numbers with 5+ years of experience in a product analyst, business analyst, or data analyst role, preferably within a SaaS or enterprise software environment
Advanced dbt and SQL skills for data extraction and manipulation, alongside proficiency with product analytics tools such as FullStory, Amplitude, or Mixpanel
Strong analytical and problem-solving skills, with a proven ability to distill complex data into clear, actionable insights that Connect cross-functional teams
Experience with data visualization tools (e.g., Tableau, Looker) to create insightful dashboards that monitor product health and drive strategic initiatives
A proactive and curious mindset that constantly seeks to Challenge assumptions and uncover the \"why\" behind product performance
Exceptional communication skills, both written and verbal, allowing you to effectively present findings to both technical and non-technical audiences
A strong sense of ownership and a desire to Own your impact, thriving in a fast-paced environment where you can build and scale analytics from the ground up
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nWe're looking for an exceptional product analyst to supercharge how we understand and evolve our platform. In a world where AI is rapidly reshaping every industry, your insights will be instrumental in ensuring WRITER's products not only meet but anticipate the evolving needs of our enterprise customers. This is an exciting opportunity to dive deep into user behavior, feature performance, and product market fit, directly impacting our strategic direction and growth during a period of unprecedented innovation.\n\nThis role is available for hybrid work in our San Francisco, New York City, Chicago, and Austin hubs. You will report directly to the director of analytics.\n\n🦸🏻♀️ What you'll do\n\n - Drive product understanding by conducting deep-dive analyses on user adoption, engagement patterns, and feature utilization across our AI platform\n\n - Shape product strategy through comprehensive A/B test design, analysis, and interpretation, influencing critical roadmap decisions with data-backed recommendations\n\n - Identify friction points and opportunities in the user journey using tools like FullStory, translating observations into actionable insights for product and design teams\n\n - Design and build new ELT-based data models using SQL and dbt, implementing efficient testing and validation to ensure the accuracy and integrity of the data.\n\n - Collaborate cross-functionally with product managers, engineers, and designers to define success metrics, prioritize initiatives, and evangelize a data-informed culture\n\n - Translate complex data into clear, compelling narratives and visualizations, empowering stakeholders at all levels to make informed product decisions\n\n - Contribute to our data foundation by ensuring data quality, consistency, and accessibility, enabling scalable product analytics across WRITER\n\n⭐️ What you need\n\n - A knack for numbers with 5+ years of experience in a product analyst, business analyst, or data analyst role, preferably within a SaaS or enterprise software environment\n\n - Advanced dbt and SQL skills for data extraction and manipulation, alongside proficiency with product analytics tools such as FullStory, Amplitude, or Mixpanel\n\n - Strong analytical and problem-solving skills, with a proven ability to distill complex data into clear, actionable insights that Connect cross-functional teams\n\n - Experience with data visualization tools (e.g., Tableau, Looker) to create insightful dashboards that monitor product health and drive strategic initiatives\n\n - A proactive and curious mindset that constantly seeks to Challenge assumptions and uncover the \"why\" behind product performance\n\n - Exceptional communication skills, both written and verbal, allowing you to effectively present findings to both technical and non-technical audiences\n\n - A strong sense of ownership and a desire to Own your impact, thriving in a fast-paced environment where you can build and scale analytics from the ground up\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$145.9K – $205K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$145.9K - $205K","compensationTiers":[{"id":"85bda97d-506a-49b5-839b-a4f8d4bd1fc4","tierSummary":"Base Compensation $162.1K – $205K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"38beabc1-9ae8-4315-bb79-678d7b9d0501","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"57737ddb-1d61-4cc4-a9df-568c4af01ee2","summary":"Base Compensation $162.1K – $205K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162100,"maxValue":205000}]},{"id":"82ff1b45-dc1d-4a9d-9f9f-66ae8c3a3137","tierSummary":"Base Compensation $145.9K – $184.5K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"036a89c6-6a93-4524-9e05-c94b8e31e090","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"89c88d9f-8e32-4d4e-9a94-c2d3193b10be","summary":"Base Compensation $145.9K – $184.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":145900,"maxValue":184500}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":145900,"maxValue":205000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"93672b3b-2faa-44ca-838c-133fb6150117","title":"AI engineer (UK) ","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-16T20:05:37.928+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/93672b3b-2faa-44ca-838c-133fb6150117","applyUrl":"https://jobs.ashbyhq.com/writer/93672b3b-2faa-44ca-838c-133fb6150117/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
As an AI engineer at WRITER, you'll be at the forefront of shaping how enterprises harness superintelligence. This isn't just about theory; you'll be building tangible AI solutions that power the future of work for hundreds of the world's leading companies. Your work will directly impact the performance, scalability, and ethical alignment of our cutting-edge LLMs and AI agents, enabling businesses to unlock unprecedented levels of productivity and innovation with AI that is truly grounded in their data.
This role can be hybrid in our London hub. You'll report to the head of AI engineering.
🦸🏻♀️ What you'll do
Architect, develop, and deploy high-performance, scalable AI applications into production environments, ensuring robust integrations with our end-to-end platform.
Drive the development of intelligent agents and AI-powered features, translating complex research into practical, impactful solutions for our customers.
Collaborate closely with research scientists, data scientists, and product managers to define technical requirements and deliver features that address critical business needs.
Contribute to the research and evaluation of emerging AI technologies, frameworks, and tools to maintain WRITER's leadership in the enterprise generative AI space.
Champion responsible AI practices, including bias detection, explainability, and safety alignment, making sure our AI is trustworthy and ethical.
⭐️ What you need
5+ years of professional experience building and deploying machine learning or AI systems in a production environment.
Proficiency in Python and experience with relevant AI/ML frameworks such as PyTorch, TensorFlow, or JAX.
A strong foundation in machine learning principles, deep learning architectures, and natural language processing, particularly with large language models.
Experience with cloud platforms (e.g., AWS, GCP, Azure) and MLOps tools for managing the AI lifecycle.
Demonstrated ability to write clean, efficient, and well-tested code for scalable software systems.
Exceptional problem-solving skills and a passion for tackling complex technical challenges with creative AI solutions.
You Connect by collaborating seamlessly across diverse teams, Challenge the status quo to innovate, and Own your projects with a commitment to impact and excellence.
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We're looking for an exceptional software engineer, generative AI to join our rapidly evolving team at WRITER. In this pivotal role, you'll be at the forefront of expanding human capacity by building the next generation of AI-powered solutions that transform how leading enterprises operate. You'll dive deep into developing a state-of-the-art platform that leverages cutting-edge generative AI technologies, from large language models to sophisticated agentic workflows, delivering seamless, scalable, and secure applications that redefine enterprise productivity. This is an unparalleled opportunity to make a tangible impact, shaping the future of AI and contributing to a product that’s changing how the world works.
This role is hybrid, based out of our San Francisco, New York City, or London hubs. You'll report to an engineering director or a senior engineering manager.
🦸🏻♀️ What you'll do
Design and develop robust, scalable, and secure generative AI services and applications using Python and modern frameworks to drive enterprise-wide transformation
Build and optimize high-performance, low-latency APIs and microservices for integrating advanced AI models and agentic workflows into our platform
Collaborate closely with product managers, data scientists, and cross-functional engineering teams to translate complex business needs into innovative AI solutions, from concept to production
Implement and maintain responsive user interfaces (primarily focused on backend enablement though some frontend interaction is expected) using technologies like React and TypeScript to deliver intuitive user experiences
Partner with DevOps teams building continuous deployment, logging and monitoring; ensuring top-tier performance and reliability
Own key architectural components, ensuring best practices in code quality, security, and maintainability through rigorous testing and peer reviews
⭐️ What you need
3+ years of hands-on experience as a software engineer, with a strong emphasis on Python development in production environments. We are open to discussing seniority levels from Senior to Staff.
Proven expertise in building and deploying generative AI applications, leveraging LLMs, vector databases (e.g., Pinecone, Weaviate, pgvector), and modern open source agentic Frameworks.
Deep understanding and practical experience with microservices architecture, RESTful APIs, and cloud platforms such as AWS, GCP, or Azure, including containerization with Docker and Kubernetes
Solid grasp of modern web technologies including FastAPI, Asyncio, and database systems like PostgreSQL
A \"Connect\" mindset, thriving in collaborative settings where you actively engage with cross-functional teams and mentor junior engineers to achieve shared goals
A \"Challenge\" spirit, demonstrating exceptional problem-solving skills to tackle complex technical hurdles and proactively suggest innovative improvements to our systems and processes
An \"Own\" attitude, taking full accountability for delivering high-quality, resilient, and scalable code from conception through to production, continuously driving performance and maintainability
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nWe're looking for an exceptional software engineer, generative AI to join our rapidly evolving team at WRITER. In this pivotal role, you'll be at the forefront of expanding human capacity by building the next generation of AI-powered solutions that transform how leading enterprises operate. You'll dive deep into developing a state-of-the-art platform that leverages cutting-edge generative AI technologies, from large language models to sophisticated agentic workflows, delivering seamless, scalable, and secure applications that redefine enterprise productivity. This is an unparalleled opportunity to make a tangible impact, shaping the future of AI and contributing to a product that’s changing how the world works.\n\nThis role is hybrid, based out of our San Francisco, New York City, or London hubs. You'll report to an engineering director or a senior engineering manager.\n\n🦸🏻♀️ What you'll do\n\n - Design and develop robust, scalable, and secure generative AI services and applications using Python and modern frameworks to drive enterprise-wide transformation\n\n - Build and optimize high-performance, low-latency APIs and microservices for integrating advanced AI models and agentic workflows into our platform\n\n - Collaborate closely with product managers, data scientists, and cross-functional engineering teams to translate complex business needs into innovative AI solutions, from concept to production\n\n - Implement and maintain responsive user interfaces (primarily focused on backend enablement though some frontend interaction is expected) using technologies like React and TypeScript to deliver intuitive user experiences\n\n - Partner with DevOps teams building continuous deployment, logging and monitoring; ensuring top-tier performance and reliability\n\n - Own key architectural components, ensuring best practices in code quality, security, and maintainability through rigorous testing and peer reviews\n\n⭐️ What you need\n\n - 3+ years of hands-on experience as a software engineer, with a strong emphasis on Python development in production environments. We are open to discussing seniority levels from Senior to Staff.\n\n - Proven expertise in building and deploying generative AI applications, leveraging LLMs, vector databases (e.g., Pinecone, Weaviate, pgvector), and modern open source agentic Frameworks.\n\n - Deep understanding and practical experience with microservices architecture, RESTful APIs, and cloud platforms such as AWS, GCP, or Azure, including containerization with Docker and Kubernetes\n\n - Solid grasp of modern web technologies including FastAPI, Asyncio, and database systems like PostgreSQL\n\n - A \"Connect\" mindset, thriving in collaborative settings where you actively engage with cross-functional teams and mentor junior engineers to achieve shared goals\n\n - A \"Challenge\" spirit, demonstrating exceptional problem-solving skills to tackle complex technical hurdles and proactively suggest innovative improvements to our systems and processes\n\n - An \"Own\" attitude, taking full accountability for delivering high-quality, resilient, and scalable code from conception through to production, continuously driving performance and maintainability\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$119.3K – $292.4K • Offers Equity","scrapeableCompensationSalarySummary":"$119.3K - $292.4K","compensationTiers":[{"id":"dc3ccb6e-493b-49ad-9147-315d26395764","tierSummary":"Base Compensation $119.3K – $292.4K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"7db0899a-22c4-410f-8f34-c0586912af4e","summary":"Base Compensation $119.3K – $292.4K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":119300,"maxValue":292400},{"id":"104aa0e7-ce6a-4190-9b2f-574d1c968870","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":119300,"maxValue":292400},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"e5950d69-1db2-418b-8b94-5e446b24de9e","title":"Software engineer, generative AI (UK)","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-20T15:32:48.352+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/e5950d69-1db2-418b-8b94-5e446b24de9e","applyUrl":"https://jobs.ashbyhq.com/writer/e5950d69-1db2-418b-8b94-5e446b24de9e/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We're looking for an exceptional software engineer, generative AI to join our rapidly evolving team at WRITER. In this pivotal role, you'll be at the forefront of expanding human capacity by building the next generation of AI-powered solutions that transform how leading enterprises operate. You'll dive deep into developing a state-of-the-art platform that leverages cutting-edge generative AI technologies, from large language models to sophisticated agentic workflows, delivering seamless, scalable, and secure applications that redefine enterprise productivity. This is an unparalleled opportunity to make a tangible impact, shaping the future of AI and contributing to a product that’s changing how the world works.
This role is hybrid, based out of our San Francisco, New York City, or London hubs. You'll report to an engineering director or a senior engineering manager.
🦸🏻♀️ What you'll do
Design and develop robust, scalable, and secure generative AI services and applications using Python and modern frameworks to drive enterprise-wide transformation
Build and optimize high-performance, low-latency APIs and microservices for integrating advanced AI models and agentic workflows into our platform
Collaborate closely with product managers, data scientists, and cross-functional engineering teams to translate complex business needs into innovative AI solutions, from concept to production
Implement and maintain responsive user interfaces (primarily focused on backend enablement though some frontend interaction is expected) using technologies like React and TypeScript to deliver intuitive user experiences
Partner with DevOps teams building continuous deployment, logging and monitoring; ensuring top-tier performance and reliability
Own key architectural components, ensuring best practices in code quality, security, and maintainability through rigorous testing and peer reviews
⭐️ What you need
3+ years of hands-on experience as a software engineer, with a strong emphasis on Python development in production environments. We are open to discussing seniority levels from Senior to Staff.
Proven expertise in building and deploying generative AI applications, leveraging LLMs, vector databases (e.g., Pinecone, Weaviate, pgvector), and modern open source agentic Frameworks.
Deep understanding and practical experience with microservices architecture, RESTful APIs, and cloud platforms such as AWS, GCP, or Azure, including containerization with Docker and Kubernetes
Solid grasp of modern web technologies including FastAPI, Asyncio, and database systems like PostgreSQL
A \"Connect\" mindset, thriving in collaborative settings where you actively engage with cross-functional teams and mentor junior engineers to achieve shared goals
A \"Challenge\" spirit, demonstrating exceptional problem-solving skills to tackle complex technical hurdles and proactively suggest innovative improvements to our systems and processes
An \"Own\" attitude, taking full accountability for delivering high-quality, resilient, and scalable code from conception through to production, continuously driving performance and maintainability
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
At WRITER, our mission to expand human capacity with super intelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As a site reliability engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need.
This is a hybrid position, based out of our New York City hub. You'll report to our director of engineering.
🦸🏻♀️ What you'll do
Use and build AI native approaches for operational tasks and infrastructure management and platforms using Python, Go, or similar languages, significantly reducing manual toil across our production environment
Design and implement scalable, fault-tolerant infrastructure AI solutions on public cloud providers (AWS, GCP, Azure) to support WRITER's rapidly expanding, high-traffic AI platform
Own the reliability, performance, and efficiency of WRITER’s core services, defining and upholding stringent Service Level Objectives (SLOs) and Error Budgets
Own the observability stack for monitoring, logging, and alerting systems to ensure rapid detection of issues across our complex distributed systems
Lead incident response, post-mortems, and root cause analyses, applying learnings to proactively prevent future outages and build a more resilient system architecture
Collaborate closely with product and engineering teams, providing expert guidance on system design for reliability, performance, and scalability from conception through launch
⭐️ What you need
A solid 7+ years of experience in Site reliability engineering, DevOps, Production engineering, Cloud platform or a similar role focused on building and operating large-scale, high-availability production systems
Deep expertise with cloud platforms (AWS strongly preferred), containerization technologies like Docker and Kubernetes, and Infrastructure-as-Code tools such as Terraform
Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
Demonstrated ability to Challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems
Excellent communication, collaboration, and problem-solving skills, with a talent for building strong relationships and Connecting with cross-functional teams
A strong sense of ownership and accountability, eager to Own mission-critical systems and drive them toward peak performance and unparalleled reliability
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nAt WRITER, our mission to expand human capacity with super intelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As a site reliability engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need.\n\nThis is a hybrid position, based out of our New York City hub. You'll report to our director of engineering.\n\n🦸🏻♀️ What you'll do\n\n - Use and build AI native approaches for operational tasks and infrastructure management and platforms using Python, Go, or similar languages, significantly reducing manual toil across our production environment\n\n - Design and implement scalable, fault-tolerant infrastructure AI solutions on public cloud providers (AWS, GCP, Azure) to support WRITER's rapidly expanding, high-traffic AI platform\n\n - Own the reliability, performance, and efficiency of WRITER’s core services, defining and upholding stringent Service Level Objectives (SLOs) and Error Budgets\n\n - Own the observability stack for monitoring, logging, and alerting systems to ensure rapid detection of issues across our complex distributed systems\n\n - Lead incident response, post-mortems, and root cause analyses, applying learnings to proactively prevent future outages and build a more resilient system architecture\n\n - Collaborate closely with product and engineering teams, providing expert guidance on system design for reliability, performance, and scalability from conception through launch\n\n⭐️ What you need\n\n - A solid 7+ years of experience in Site reliability engineering, DevOps, Production engineering, Cloud platform or a similar role focused on building and operating large-scale, high-availability production systems\n\n - Deep expertise with cloud platforms (AWS strongly preferred), containerization technologies like Docker and Kubernetes, and Infrastructure-as-Code tools such as Terraform\n\n - Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring\n\n - Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance\n\n - Demonstrated ability to Challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems\n\n - Excellent communication, collaboration, and problem-solving skills, with a talent for building strong relationships and Connecting with cross-functional teams\n\n - A strong sense of ownership and accountability, eager to Own mission-critical systems and drive them toward peak performance and unparalleled reliability\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$157.7K – $277.8K • Offers Equity","scrapeableCompensationSalarySummary":"$157.7K - $277.8K","compensationTiers":[{"id":"10ef03f9-ed5a-4c9c-9e8e-73e080184784","tierSummary":"Base Compensation $157.7K – $277.8K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"990ce363-86dd-4b20-8e75-b54b4c4c82f8","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"7940857d-81b3-4831-8944-b2694a3cef19","summary":"Base Compensation $157.7K – $277.8K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157700,"maxValue":277800}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157700,"maxValue":277800}]}},{"id":"098a1bc6-ea8f-489a-945e-f94744c9ea22","title":"AI engineer ","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City, NY","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}}}],"publishedAt":"2026-01-16T20:05:02.875+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/098a1bc6-ea8f-489a-945e-f94744c9ea22","applyUrl":"https://jobs.ashbyhq.com/writer/098a1bc6-ea8f-489a-945e-f94744c9ea22/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
As an AI engineer at WRITER, you'll be at the forefront of shaping how enterprises harness superintelligence. This isn't just about theory; you'll be building tangible AI solutions that power the future of work for hundreds of the world's leading companies. Your work will directly impact the performance, scalability, and ethical alignment of our cutting-edge LLMs and AI agents, enabling businesses to unlock unprecedented levels of productivity and innovation with AI that is truly grounded in their data.
This role can be hybrid in our San Francisco or New York City hubs. You'll report to the head of AI engineering.
🦸🏻♀️ What you'll do
Architect, develop, and deploy high-performance, scalable AI applications into production environments, ensuring robust integrations with our end-to-end platform.
Drive the development of intelligent agents and AI-powered features, translating complex research into practical, impactful solutions for our customers.
Collaborate closely with research scientists, data scientists, and product managers to define technical requirements and deliver features that address critical business needs.
Contribute to the research and evaluation of emerging AI technologies, frameworks, and tools to maintain WRITER's leadership in the enterprise generative AI space.
Champion responsible AI practices, including bias detection, explainability, and safety alignment, making sure our AI is trustworthy and ethical.
⭐️ What you need
5+ years of professional experience building and deploying machine learning or AI systems in a production environment.
Proficiency in Python and experience with relevant AI/ML frameworks such as PyTorch, TensorFlow, or JAX.
A strong foundation in machine learning principles, deep learning architectures, and natural language processing, particularly with large language models.
Experience with cloud platforms (e.g., AWS, GCP, Azure) and MLOps tools for managing the AI lifecycle.
Demonstrated ability to write clean, efficient, and well-tested code for scalable software systems.
Exceptional problem-solving skills and a passion for tackling complex technical challenges with creative AI solutions.
You Connect by collaborating seamlessly across diverse teams, Challenge the status quo to innovate, and Own your projects with a commitment to impact and excellence.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nAs an AI engineer at WRITER, you'll be at the forefront of shaping how enterprises harness superintelligence. This isn't just about theory; you'll be building tangible AI solutions that power the future of work for hundreds of the world's leading companies. Your work will directly impact the performance, scalability, and ethical alignment of our cutting-edge LLMs and AI agents, enabling businesses to unlock unprecedented levels of productivity and innovation with AI that is truly grounded in their data.\n\nThis role can be hybrid in our San Francisco or New York City hubs. You'll report to the head of AI engineering.\n\n🦸🏻♀️ What you'll do\n\n - Architect, develop, and deploy high-performance, scalable AI applications into production environments, ensuring robust integrations with our end-to-end platform.\n\n - Drive the development of intelligent agents and AI-powered features, translating complex research into practical, impactful solutions for our customers.\n\n - Collaborate closely with research scientists, data scientists, and product managers to define technical requirements and deliver features that address critical business needs.\n\n - Contribute to the research and evaluation of emerging AI technologies, frameworks, and tools to maintain WRITER's leadership in the enterprise generative AI space.\n\n - Champion responsible AI practices, including bias detection, explainability, and safety alignment, making sure our AI is trustworthy and ethical.\n\n⭐️ What you need\n\n - 5+ years of professional experience building and deploying machine learning or AI systems in a production environment.\n\n - Proficiency in Python and experience with relevant AI/ML frameworks such as PyTorch, TensorFlow, or JAX.\n\n - A strong foundation in machine learning principles, deep learning architectures, and natural language processing, particularly with large language models.\n\n - Experience with cloud platforms (e.g., AWS, GCP, Azure) and MLOps tools for managing the AI lifecycle.\n\n - Demonstrated ability to write clean, efficient, and well-tested code for scalable software systems.\n\n - Exceptional problem-solving skills and a passion for tackling complex technical challenges with creative AI solutions.\n\n - You Connect by collaborating seamlessly across diverse teams, Challenge the status quo to innovate, and Own your projects with a commitment to impact and excellence.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$152K – $315.8K • Offers Equity","scrapeableCompensationSalarySummary":"$152K - $315.8K","compensationTiers":[{"id":"33056790-1676-45ee-8493-6fff38bbcc15","tierSummary":"Base Compensation $152K – $315.8K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"ab01d0ed-326c-4522-a911-287c54bf878a","summary":"Base Compensation $152K – $315.8K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":152000,"maxValue":315800},{"id":"6c393b4b-c5f0-4119-9317-8c31382d9e82","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":152000,"maxValue":315800},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"888951e8-4a92-41c4-8363-7c87e768f1d7","title":"Strategic account executive (UK)","department":"Sales","team":"Direct sales","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-30T14:54:58.933+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/888951e8-4a92-41c4-8363-7c87e768f1d7","applyUrl":"https://jobs.ashbyhq.com/writer/888951e8-4a92-41c4-8363-7c87e768f1d7/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's sales team as a strategic account executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity. This isn't just about hitting quota – it's about becoming a trusted advisor to some of the world's most influential companies as they navigate their AI transformation journey.
This role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work, the opportunity to make a real impact, and the challenge of selling category-defining technology, we want to hear from you. You'll be selling solutions that fundamentally change how enterprises operate, working with executive buyers who are making multi-million dollar, multi-year commitments to AI transformation.
This is a hybrid role based out of our London hub. You'll be reporting to our regional vice president.
🦸🏻♀️ What you’ll do
Own the full enterprise sales cycle from prospecting through close, managing complex deals with 8-18 month sales cycles and navigating multi-stakeholder buying committees across procurement, legal, IT, and business units
Drive net-new revenue by identifying, qualifying, and developing strategic opportunities within target verticals and named account lists, consistently building a robust pipeline that exceeds coverage targets
Engage C-level executives and senior decision-makers in consultative discovery to understand their business priorities, uncover transformational use cases, and position WRITER as the strategic platform to achieve their AI vision
Partner cross-functionally with solutions engineering, product, and customer success teams to architect tailored solutions, run successful pilots, and ensure seamless deployments that deliver measurable business outcomes
Lead complex negotiations involving multi-year contracts, custom pricing structures, and enterprise terms, while maintaining deal momentum and driving consensus across diverse stakeholder groups
Become a trusted product expert who educates prospects on how to set up and leverage WRITER's AI agent platform, going hands-on during critical evaluation phases to demonstrate value and accelerate time-to-deployment
Maintain rigorous pipeline hygiene and forecasting accuracy, consistently delivering predictable revenue results while providing leadership with transparent visibility into deal progression and risk factors
⭐️ What you need
7-10+ years of quota-carrying strategic SaaS sales experience with a proven track record of meeting or exceeding annual quotas in complex, value-based sales motions targeting Fortune 500 and Global 2000 accounts
Demonstrated expertise in managing sophisticated enterprise sales cycles with multiple stakeholders, navigating procurement processes, and orchestrating cross-functional resources to drive deals through technical evaluations and executive approvals
Executive presence and communication skills that allow you to credibly engage with C-suite buyers (CIOs, CDOs, CTOs, COOs), translate complex technical concepts into business value, and build authentic relationships based on trust and strategic insight
Strong consultative selling skills with the ability to conduct discovery that uncovers underlying business challenges, connects AI capabilities to measurable outcomes, and creates urgency around transformation initiatives
Experience in outbound prospecting, account mapping, and territory planning, with a hunter mentality that drives you to consistently create new opportunities rather than waiting for inbound leads
Comfort with ambiguity and a bias for ownership – you thrive in fast-paced environments where you're expected to figure things out, make decisions with incomplete information, and drive your own success with minimal oversight
Deep alignment with WRITER's values: you naturally Connect across functions and build collaborative relationships, you Challenge the status quo and aren't afraid to have difficult conversations, and you Own your outcomes with accountability and a commitment to long-term impact
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About this role
We’re looking for a collaborative and builder-oriented enterprise sales rep experienced at helping prospective customers at large companies navigate the evaluation, business case development, and procurement of transformative technology.
Your objective will be to help convert enterprise prospects (3K-8K FTE, although tilted towards Fortune 1000) who are active in our trials or who request a sales demo from our website or within our product. While most of your pipeline will come inbound, you'll also be responsible for generating pipeline from ideal customer profile (ICP) accounts within your account set.
Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI space will help shape our entire culture.
This is a hybrid role based out of our London hub. You'll be reporting to our RVP.
🦸🏻♀️ Your responsibilities
Develop a deep understanding of our users and why they are exploring WRITER
Become a trusted product specialist, educating users on how to set up WRITER to unlock value, going hands-on where needed
Become an expert in the wide range of use cases in which WRITER can drive business transformation across different industries
Qualify inbound leads and guide them through the evaluation process
Generate pipeline from ICP accounts via value-driven outbounding
Guide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensus
Collect and share product insights that help product identify both scalable and unscalable ways to educate and activate the user base on the product
Lead champions through their internal budgeting, legal, security, and procurement processes (this is an evangelical sale where there is rarely an existing line item for the solution)
⭐️ Is this you?
5+ years in a B2B SaaS closing role focused on Enterprise (6k+ employees); extra points for experience selling to leadership in marketing, brand, product at Fortune 1000 companies
Demonstrable, consistent performance meeting and exceeding quota
Experience helping prospects build a business case to secure executive sponsorship
Experience with value-based selling (but still know the product almost as well as CS 🤓)
Experience working with legal, security, and/or procurement teams to win deals
Strong written and verbal communication skills
Strong sales process: you are thoughtful about how to make sales repeatable for yourself
Comfortable asking the tough questions, working cross-departmentally, and working under high pressure
Record of building strong and lasting customer relationships
Extremely organized and self-motivated; a detailed note-taker
Knowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\nThis role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success.\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n\n⭐️ What you need\n\n - Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$205,300 – $259,600 • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$205,300 - $259,600","compensationTiers":[{"id":"270128c2-ff57-4a8b-9ef3-a14e2b7a3b72","tierSummary":"OTE $205,300 – $259,600 • Offers Equity • Offers Commission","title":"NYC","additionalInformation":null,"components":[{"id":"cb21d584-396b-4ad9-82f1-5b318b73f84e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"be4533c5-ee38-4828-a000-1ac38c087cc5","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"469b08c8-3e3b-43ba-8be5-0792f06ff39b","summary":"OTE $205,300 – $259,600","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205300,"maxValue":259600}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205300,"maxValue":259600}]}},{"id":"2702b1ce-58ce-4884-bc43-b47cc1bc1f23","title":"Security specialist, GRC (UK)","department":"Engineering, product & design","team":"Security","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-10T13:49:58.979+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/2702b1ce-58ce-4884-bc43-b47cc1bc1f23","applyUrl":"https://jobs.ashbyhq.com/writer/2702b1ce-58ce-4884-bc43-b47cc1bc1f23/application","descriptionHtml":"WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
This is your chance to shape AI governance from the ground up at one of the fastest-growing companies in enterprise AI. As a security specialist, GRC at WRITER, you'll be building the frameworks that ensure our AI platform earns and keeps the trust of the world's most demanding enterprises. You're not just checking boxes—you're creating the compliance infrastructure that enables WRITER to scale safely and securely while moving at the speed of innovation.
The opportunity here is extraordinary: you'll work at the intersection of AI, security, and business enablement, helping define what governance looks like for enterprise AI systems that didn't exist a few years ago. You'll lead audit engagements for SOC 2, ISO 27001, and other critical certifications, respond to customer security assessments that directly impact major deals, and build the policies and controls that protect both our AI models and the sensitive data flowing through them. You'll translate complex regulatory requirements into practical, business-aligned security controls while partnering with Engineering, Legal, Product, and Sales to ensure WRITER can sell into highly regulated industries without compromising our velocity.
This role is hybrid from our London office, reporting to the head of security.
Own and drive WRITER's security compliance program end-to-end including managing SOC 2 Type II audits, ISO Triad (27001/27701/42001) certification, and expanding our compliance coverage to meet emerging customer requirements in regulated industries like financial services and healthcare
Lead customer assurance efforts by responding to security questionnaires, DDQs, and RFPs from enterprise customers, maintaining our trust portal with up-to-date security documentation, and partnering with Sales to remove security blockers that could delay major deals
Build and maintain WRITER's security governance framework including creating and updating security policies, access control standards, vendor risk procedures, incident response plans, and AI-specific governance documentation that addresses model training, data handling, and responsible AI deployment
Conduct continuous control monitoring and evidence collection by implementing automated compliance workflows, tracking remediation activities across teams, performing control testing, and ensuring we maintain audit-ready documentation throughout the year instead of scrambling before audits
Drive risk assessments and third-party vendor security reviews by evaluating supplier controls, identifying and quantifying security risks across our AI platform and infrastructure, and working cross-functionally to prioritize and track remediation efforts
Partner with Engineering and Product teams to embed compliance into the development lifecycle by reviewing architecture decisions for security and privacy implications, ensuring secure-by-design principles are followed for new AI features, and translating regulatory requirements into technical controls that developers can actually implement
Serve as the primary point of contact for external auditors and assessors, coordinating evidence collection, scheduling interviews, addressing findings, and ensuring audit processes run smoothly while minimizing disruption to the broader team
2+ years of hands-on experience in GRC, security compliance, or audit roles within fast-paced tech companies or startups—you understand how to build compliance programs that enable growth rather than slow it down
Deep working knowledge of security frameworks and certifications including SOC 2 Type II, ISO 27001, GDPR, CCPA, and familiarity with emerging AI governance requirements—you've led audits from planning through certification and can speak confidently about control requirements
Strong technical literacy that allows you to evaluate cloud security architectures, understand API security, review access control implementations, and have credible conversations with engineers about security controls—you don't need to write code but you need to understand how systems work
Excellent project management abilities with the skill to juggle multiple audits, customer questionnaires, policy updates, and remediation initiatives simultaneously while keeping stakeholders informed and projects moving forward without constant oversight
Outstanding communication skills that enable you to explain complex compliance requirements in clear, actionable language to technical and non-technical audiences alike—you can craft policies that engineers will actually follow and present risk scenarios that executives will understand
Natural curiosity about AI governance and emerging regulatory landscape including AI-specific frameworks, model risk management, data privacy implications of AI training, and responsible AI principles—you're excited to help define best practices in an evolving space
Alignment with WRITER's values of Connect (building trusted relationships with customers, auditors, and cross-functional teams), Challenge (pushing beyond checkbox compliance to create governance that truly reduces risk), and Own (taking full accountability for WRITER's security posture and customer trust)
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
This is where security meets innovation at enterprise scale. As a security engineer, applications at WRITER, you'll be building the security foundations that protect the AI systems powering some of the world's most recognizable brands. You'll work at the intersection of application security, AI infrastructure, and developer enablement—partnering with engineering teams to embed security into every line of code while ensuring our platform remains both powerful and trustworthy.
The opportunity is massive: you'll help define how enterprise AI applications are secured, from threat modeling our LLM architectures to building automated security controls that scale across our growing platform. This isn't about saying \"no\"—it's about finding creative ways to say \"yes, and here's how we do it securely.\" You'll tackle challenges that most security engineers never encounter: securing AI agents, protecting training data pipelines, and designing controls for systems that didn't exist a few years ago.
This role is hybrid from our London office, reporting to the head of security engineering.
Build security into the DNA of our AI platform by conducting threat modeling sessions with product teams, designing secure architectures for new features, and ensuring security considerations shape product decisions from day one—not after the fact
Own and evolve our application security program including establish and maintain SAST/DAST scanning in CI/CD pipelines, conducting security code reviews for critical changes, and building automation that catches vulnerabilities before they reach production
Partner with engineering teams to establish and champion secure coding standards, creating reusable security patterns and libraries that make it easier for developers to build securely by default
Design and recommend security features and products that help secure customer environments. You are the advocate and the vision for how we protect and secure customers..
Integrate and leverage AI agents to help increase velocity for the security team and the overarching engineering org to ensure that we are proactive in minimizing risk while we build products
Lead security assessments and penetration testing of WRITER's applications, AI services, and APIs, identifying vulnerabilities across our tech stack and working collaboratively with teams to remediate issues at scale
Design and implement security controls for protecting data pipelines, model training environments, and customer-facing AI agents
Stay ahead of emerging threats in the AI/ML security landscape, researching attack vectors specific to LLMs and generative AI, and proactively building defenses against novel risks
4+ years of hands-on experience in application security engineering, with a proven track record of securing large-scale production systems—bonus points if you've worked in fast-growing startups or high-growth environments
Understanding of developer experience and developer workflows for shipping features and products. You care deeply about reducing risk while considering velocity of engineers.
Technical expertise in at least two programming languages (Python, Java, Go, JavaScript/TypeScript) and the ability to read and review code across multiple languages, understanding both business logic and security implications
Knowledge of security tools and methodologies including SAST/DAST solutions, vulnerability management platforms, security testing frameworks, and DevSecOps practices—you know which tools to use and when automation beats manual review
Excellent communication skills that allow you to translate complex security concepts into clear recommendations for both technical and non-technical audiences—you can explain why something matters and motivate teams to action
A builder's mindset that looks for opportunities to automate, scale, and empower rather than create bottlenecks—you understand that security enables the business, not blocks it
Alignment with WRITER's values of Connect (building strong relationships across teams), Challenge (pushing the boundaries of what's possible in AI security), and Own (taking end-to-end responsibility for the security of our platform)
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
This is where security meets innovation at enterprise scale. As a security engineer, applications at WRITER, you'll be building the security foundations that protect the AI systems powering some of the world's most recognizable brands. You'll work at the intersection of application security, AI infrastructure, and developer enablement—partnering with engineering teams to embed security into every line of code while ensuring our platform remains both powerful and trustworthy.
The opportunity is massive: you'll help define how enterprise AI applications are secured, from threat modeling our LLM architectures to building automated security controls that scale across our growing platform. This isn't about saying \"no\"—it's about finding creative ways to say \"yes, and here's how we do it securely.\" You'll tackle challenges that most security engineers never encounter: securing AI agents, protecting training data pipelines, and designing controls for systems that didn't exist a few years ago.
This role is hybrid from our San Francisco or New York City offices, reporting to the head of security engineering.
Build security into the DNA of our AI platform by conducting threat modeling sessions with product teams, designing secure architectures for new features, and ensuring security considerations shape product decisions from day one—not after the fact
Own and evolve our application security program including establish and maintain SAST/DAST scanning in CI/CD pipelines, conducting security code reviews for critical changes, and building automation that catches vulnerabilities before they reach production
Partner with engineering teams to establish and champion secure coding standards, creating reusable security patterns and libraries that make it easier for developers to build securely by default
Design and recommend security features and products that help secure customer environments. You are the advocate and the vision for how we protect and secure customers..
Integrate and leverage AI agents to help increase velocity for the security team and the overarching engineering org to ensure that we are proactive in minimizing risk while we build products
Lead security assessments and penetration testing of WRITER's applications, AI services, and APIs, identifying vulnerabilities across our tech stack and working collaboratively with teams to remediate issues at scale
Design and implement security controls for protecting data pipelines, model training environments, and customer-facing AI agents
Stay ahead of emerging threats in the AI/ML security landscape, researching attack vectors specific to LLMs and generative AI, and proactively building defenses against novel risks
Minimum 4 years of hands-on experience in application security engineering, with a proven track record of securing large-scale production systems—bonus points if you've worked in fast-growing startups or high-growth environments
Understanding of developer experience and developer workflows for shipping features and products. You care deeply about reducing risk while considering velocity of engineers.
Technical expertise in at least two programming languages (Python, Java, Go, JavaScript/TypeScript) and the ability to read and review code across multiple languages, understanding both business logic and security implications
Knowledge of security tools and methodologies including SAST/DAST solutions, vulnerability management platforms, security testing frameworks, and DevSecOps practices—you know which tools to use and when automation beats manual review
Excellent communication skills that allow you to translate complex security concepts into clear recommendations for both technical and non-technical audiences—you can explain why something matters and motivate teams to action
A builder's mindset that looks for opportunities to automate, scale, and empower rather than create bottlenecks—you understand that security enables the business, not blocks it
Alignment with WRITER's values of Connect (building strong relationships across teams), Challenge (pushing the boundaries of what's possible in AI security), and Own (taking end-to-end responsibility for the security of our platform)
*This role is open to Mid, Sr. and Staff level candidates
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 ABOUT WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n📐 ABOUT THE ROLE\n\nThis is where security meets innovation at enterprise scale. As a security engineer, applications at WRITER, you'll be building the security foundations that protect the AI systems powering some of the world's most recognizable brands. You'll work at the intersection of application security, AI infrastructure, and developer enablement—partnering with engineering teams to embed security into every line of code while ensuring our platform remains both powerful and trustworthy.\n\nThe opportunity is massive: you'll help define how enterprise AI applications are secured, from threat modeling our LLM architectures to building automated security controls that scale across our growing platform. This isn't about saying \"no\"—it's about finding creative ways to say \"yes, and here's how we do it securely.\" You'll tackle challenges that most security engineers never encounter: securing AI agents, protecting training data pipelines, and designing controls for systems that didn't exist a few years ago.\n\nThis role is hybrid from our San Francisco or New York City offices, reporting to the head of security engineering.\n\n\n🦸🏻♀️ WHAT YOU'LL DO\n\n - Build security into the DNA of our AI platform by conducting threat modeling sessions with product teams, designing secure architectures for new features, and ensuring security considerations shape product decisions from day one—not after the fact\n\n - Own and evolve our application security program including establish and maintain SAST/DAST scanning in CI/CD pipelines, conducting security code reviews for critical changes, and building automation that catches vulnerabilities before they reach production\n\n - Partner with engineering teams to establish and champion secure coding standards, creating reusable security patterns and libraries that make it easier for developers to build securely by default\n\n - Design and recommend security features and products that help secure customer environments. You are the advocate and the vision for how we protect and secure customers..\n\n - Integrate and leverage AI agents to help increase velocity for the security team and the overarching engineering org to ensure that we are proactive in minimizing risk while we build products\n\n - Lead security assessments and penetration testing of WRITER's applications, AI services, and APIs, identifying vulnerabilities across our tech stack and working collaboratively with teams to remediate issues at scale\n\n - Design and implement security controls for protecting data pipelines, model training environments, and customer-facing AI agents\n\n - Stay ahead of emerging threats in the AI/ML security landscape, researching attack vectors specific to LLMs and generative AI, and proactively building defenses against novel risks\n\n\n⭐️ WHAT YOU NEED\n\n - Minimum 4 years of hands-on experience in application security engineering, with a proven track record of securing large-scale production systems—bonus points if you've worked in fast-growing startups or high-growth environments\n\n - Understanding of developer experience and developer workflows for shipping features and products. You care deeply about reducing risk while considering velocity of engineers.\n\n - Technical expertise in at least two programming languages (Python, Java, Go, JavaScript/TypeScript) and the ability to read and review code across multiple languages, understanding both business logic and security implications\n\n - Knowledge of security tools and methodologies including SAST/DAST solutions, vulnerability management platforms, security testing frameworks, and DevSecOps practices—you know which tools to use and when automation beats manual review\n\n - Excellent communication skills that allow you to translate complex security concepts into clear recommendations for both technical and non-technical audiences—you can explain why something matters and motivate teams to action\n\n - A builder's mindset that looks for opportunities to automate, scale, and empower rather than create bottlenecks—you understand that security enables the business, not blocks it\n\n - Alignment with WRITER's values of Connect (building strong relationships across teams), Challenge (pushing the boundaries of what's possible in AI security), and Own (taking end-to-end responsibility for the security of our platform)\n \n - *This role is open to Mid, Sr. and Staff level candidates\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$119.3K – $210K • Offers Equity","scrapeableCompensationSalarySummary":"$119.3K - $210K","compensationTiers":[{"id":"c6819c30-8697-4f15-82a0-9bef72788d9f","tierSummary":"Base Compensation $119.3K – $210K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"bc15acf1-93d7-4e25-ad14-c74598e1a2a6","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"984cb1fd-b61f-48d5-b7f6-f6c2135518da","summary":"Base Compensation $119.3K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":119300,"maxValue":210000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":119300,"maxValue":210000}]}},{"id":"c0f962ae-e278-4aad-8412-c5d781738943","title":"Software engineer, agents","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"New York City, NY","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-18T14:25:04.278+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/c0f962ae-e278-4aad-8412-c5d781738943","applyUrl":"https://jobs.ashbyhq.com/writer/c0f962ae-e278-4aad-8412-c5d781738943/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step tasks, and extend human capacity across enterprise applications. In this role, you’ll play a key part in designing, building, and scaling next-generation AI agents that integrate with enterprise data and services to solve real-world problems. You will collaborate with cross-functional teams to turn complex agent concepts into production-ready systems.
🦸🏻♀️ What you'll do
Design, implement, and maintain scalable, secure agent-driven services and systems that autonomously accomplish tasks using modern AI frameworks.
Develop and enhance robust infrastructure and high-throughput APIs, focusing on core agent capabilities such as memory, communication channels, skills, intelligent decision logic, security and workflow management.
Integrate agent capabilities with backend services, data stores, vector databases, search/retrieval systems, and external APIs.
Collaborate with product managers, AI researchers, data engineers, and UX teams to translate high-level agent use cases into robust, production-ready software.
Ensure reliability, monitoring, and observability for all agent components (metrics, logging, CI/CD, fault tolerance).
Contribute to architectural design decisions and participate in rigorous code reviews to uphold quality and maintainability.
⭐️ What you need
3+ years of professional software engineering experience with strong proficiency (3+ years) in Python in production environments
Proficiency in native agentic coding, demonstrated through the daily use of tools like Cursor, Claude Code, and other agentic coding platforms.
Demonstrated experience building distributed systems, microservices, or complex backend APIs that support AI/agent workflows.
Solid expertise with systems that integrate AI models, agent frameworks (e.g., LangChain or platform-specific tooling), vector databases, and large context reasoning services.
Understanding of agent orchestration patterns, state management, and asynchronous workflows.
Experience with cloud platforms (e.g., AWS, GCP, Azure), containerization (Docker, Kubernetes), and operational engineering best practices.
Good grasp of performance optimization, testing frameworks, and CI/CD pipelines.
Excellent communication and collaboration skills, with a “connect + challenge + own” mindset.
Past work on AI agents that coordinate multi-step actions, reasoning, or autonomous decision-making loops.
Contributions to open-source agent toolkits or SDKs.
Experience with frontend technologies (React, TypeScript) for tooling around agent management interfaces.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\nWe’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step tasks, and extend human capacity across enterprise applications. In this role, you’ll play a key part in designing, building, and scaling next-generation AI agents that integrate with enterprise data and services to solve real-world problems. You will collaborate with cross-functional teams to turn complex agent concepts into production-ready systems.\n\n\n🦸🏻♀️ What you'll do\n\n - Design, implement, and maintain scalable, secure agent-driven services and systems that autonomously accomplish tasks using modern AI frameworks.\n\n - Develop and enhance robust infrastructure and high-throughput APIs, focusing on core agent capabilities such as memory, communication channels, skills, intelligent decision logic, security and workflow management.\n\n - Integrate agent capabilities with backend services, data stores, vector databases, search/retrieval systems, and external APIs.\n\n - Collaborate with product managers, AI researchers, data engineers, and UX teams to translate high-level agent use cases into robust, production-ready software.\n\n - Ensure reliability, monitoring, and observability for all agent components (metrics, logging, CI/CD, fault tolerance).\n\n - Contribute to architectural design decisions and participate in rigorous code reviews to uphold quality and maintainability.\n\n⭐️ What you need\n\n - 3+ years of professional software engineering experience with strong proficiency (3+ years) in Python in production environments\n\n - Proficiency in native agentic coding, demonstrated through the daily use of tools like Cursor, Claude Code, and other agentic coding platforms.\n\n - Demonstrated experience building distributed systems, microservices, or complex backend APIs that support AI/agent workflows.\n\n - Solid expertise with systems that integrate AI models, agent frameworks (e.g., LangChain or platform-specific tooling), vector databases, and large context reasoning services.\n\n - Understanding of agent orchestration patterns, state management, and asynchronous workflows.\n\n - Experience with cloud platforms (e.g., AWS, GCP, Azure), containerization (Docker, Kubernetes), and operational engineering best practices.\n\n - Good grasp of performance optimization, testing frameworks, and CI/CD pipelines.\n\n - Excellent communication and collaboration skills, with a “connect + challenge + own” mindset.\n\n - Past work on AI agents that coordinate multi-step actions, reasoning, or autonomous decision-making loops.\n\n - Contributions to open-source agent toolkits or SDKs.\n\n - Experience with frontend technologies (React, TypeScript) for tooling around agent management interfaces.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$140.7K – $292.4K • Offers Equity","scrapeableCompensationSalarySummary":"$140.7K - $292.4K","compensationTiers":[{"id":"56ebe885-b7f4-44bc-859e-f460bd8429d6","tierSummary":"Base Compensation $140.7K – $292.4K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"1d0331f0-5837-4932-b78e-c2372c4d2421","summary":"Base Compensation $140.7K – $292.4K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140700,"maxValue":292400},{"id":"31824967-c826-478b-ac01-b51bb8bba05e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140700,"maxValue":292400},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"d418a0f7-2640-4f82-b2d6-2bdaab9e51a2","title":"Software engineer, agents (UK)","department":"Engineering, product & design","team":"Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-02-18T14:25:11.711+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/d418a0f7-2640-4f82-b2d6-2bdaab9e51a2","applyUrl":"https://jobs.ashbyhq.com/writer/d418a0f7-2640-4f82-b2d6-2bdaab9e51a2/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step tasks, and extend human capacity across enterprise applications. In this role, you’ll play a key part in designing, building, and scaling next-generation AI agents that integrate with enterprise data and services to solve real-world problems. You will collaborate with cross-functional teams to turn complex agent concepts into production-ready systems.
🦸🏻♀️ What you'll do
Design, implement, and maintain scalable, secure agent-driven services and systems that autonomously accomplish tasks using modern AI frameworks.
Develop and enhance robust infrastructure and high-throughput APIs, focusing on core agent capabilities such as memory, communication channels, skills, intelligent decision logic, security and workflow management.
Integrate agent capabilities with backend services, data stores, vector databases, search/retrieval systems, and external APIs.
Collaborate with product managers, AI researchers, data engineers, and UX teams to translate high-level agent use cases into robust, production-ready software.
Ensure reliability, monitoring, and observability for all agent components (metrics, logging, CI/CD, fault tolerance).
Contribute to architectural design decisions and participate in rigorous code reviews to uphold quality and maintainability.
⭐️ What you need
3+ years of professional software engineering experience with strong proficiency (3+ years) in Python in production environments
Proficiency in native agentic coding, demonstrated through the daily use of tools like Cursor, Claude Code, and other agentic coding platforms.
Demonstrated experience building distributed systems, microservices, or complex backend APIs that support AI/agent workflows.
Solid expertise with systems that integrate AI models, agent frameworks (e.g., LangChain or platform-specific tooling), vector databases, and large context reasoning services.
Understanding of agent orchestration patterns, state management, and asynchronous workflows.
Experience with cloud platforms (e.g., AWS, GCP, Azure), containerization (Docker, Kubernetes), and operational engineering best practices.
Good grasp of performance optimization, testing frameworks, and CI/CD pipelines.
Excellent communication and collaboration skills, with a “connect + challenge + own” mindset.
Past work on AI agents that coordinate multi-step actions, reasoning, or autonomous decision-making loops.
Contributions to open-source agent toolkits or SDKs.
Experience with frontend technologies (React, TypeScript) for tooling around agent management interfaces.
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER’s end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We're seeking an exceptional executive assistant to partner with our chief commercial officer and chief operating officer from our London office. This is a high-impact position where you'll serve as a strategic extension of the C-Suite, orchestrating complex schedules, facilitating seamless communication, and ensuring every minute of their time drives maximum value for the organization.
You'll collaborate closely with our U.S.-based executive support team, serving as the primary London hub for scheduling, logistics, and coordination. When our CCO and COO are in the UK, you're their anchor. When they travel to the States, you ensure flawless handovers and continuity. Your work keeps the momentum going, no matter where our leaders are in the world.
This is a hybrid role based in London. You'll need to be available to work from our London office as required to support our executives effectively.
🦸🏻♀️ What you’ll do
Complex calendar management: manage the COO’s and CCO’s dynamic schedules both internally and externally, understanding key priorities to strategically organize meetings and commitments.
International & domestic travel: book and plan all logistics for the COO’s and CCO’s travel, including flights, hotels, ground transportation.
Daily agenda & briefings: ensure the COO’s and CCO’s daily agenda is updated and collaborate with internal teams to include comprehensive prep sheets and background information for all external meetings.
Event & conference support: provide EMEA on-site support at in-person events and conferences, ensuring seamless logistical execution.
Inbox management & correspondence triage the COO’s and CCO’s inbox send prioritize messages, and draft emails on the COO’s and CCO’s behalf to ensure timely, professional, and aligned responses.
Stakeholder coordination: serve as the key liaison with internal and external stakeholders to support the COO & CCO schedules and regional priorities.
Miscellaneous admin support: additional administrative support as needed by the COO and CCO.
⭐️ What you need
You have 5+ years of experience as an administrative professional supporting a C-level executive, in a fast-paced, high-growth technology company.
You are located in London and able to work in a hybrid model, coming into our London office as needed.
You have proven experience with heavy calendar management and booking complex international travel.
You build and maintain relationships externally with admins and executives.
You are highly proficient in Google Workspace and can quickly master new tools.
You possess exceptional organizational and time management skills, with an ability to prioritize effectively among competing demands.
You are known for your meticulous attention to detail and accuracy.
You have direct experience managing logistics for executives' media and event appearances.
You are an outstanding communicator with experience coordinating effectively with globally-distributed teams.
You are collaborative and self driven
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER’s end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About this role
As our regional vice president of enterprise sales, you’ll be responsible for leading a high-performing enterprise sales team that works with CIOs and business leaders. You'll lead a team of 6 Enterprise account executives, that is focused on the acquisition of new logos, expansion, and renewal of these accounts. You’ll be expected to deliver on revenue targets, be active in the field with your team, improve existing processes, and help WRITER improve how we work with Enterprise customers. A critical part of the role is providing guidance, coaching, and support to your team to enable individual and collective success.
Your positivity, sense of curiosity, winning mindset, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. If you have a builder mentality, this is the role for you. As a senior leader in the business, you’ll be reporting to our EMEA vice president of sales.
🦸🏻♀️ What you’ll do
Deliver against aggressive but attainable sales targets to continue building and developing WRITER's success with enterprise customers
Establish and iterate on sales processes, including lead generation, qualification, pipeline management, POC oversight, and forecasting, to drive consistent and predictable results.
Hire and develop top sales talent aligned with our connect/challenge/own company values, identifying the highest leverage coaching opps for each rep and developing plan to address
Collaborate with cross-functional teams including Customer Success, Marketing, Solutions Architecture, and Product to align solutions that drive meaningful business value for our customers.
Provide regular sales forecasts, performance reports, and insights to senior leadership, highlighting key metrics and areas for improvement. Own operational metrics such as pipeline growth, sales cycle length, and close rates
Foster a culture of high-performance, collaboration, and continuous learning within the sales team. Model the integrity, attitude, and sense of urgency that you’ll expect from your team
Establish and personally maintain strong relationships with key customer executives, acting as a trusted advisor and advocate.
⭐️ What you need
10+ years in SaaS with 3+ years demonstrated experience leading enterprise sales teams selling to Enterprises (defined by above 2k employees) to exceed revenue targets, preferably selling into CIO and CMO personas
Highly strategic with deep experience in consultative, complex sales cycles.
Proven experience building and leading a team from an early stage
Operationally excellent, with demonstrated experiences building and executing a highly prescriptive, value-based sales process
Proven ability to work across the GTM organization to strategize, plan and execute a cross-functional approach
Hands-on sales leader, energized by the transformative potential of AI and working with talented AE’s.
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our San Francisco hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\nThis role is available as a hybrid position based out of our San Francisco hub. You will report to the director of AI transformation and success.\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n\n⭐️ What you need\n\n - 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$174K – $220.1K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$174K - $220.1K","compensationTiers":[{"id":"df0f4bc1-8d0f-4fee-ad11-acc178f19c7f","tierSummary":"OTE $174K – $220.1K • Offers Equity • Offers Commission","title":"SF","additionalInformation":null,"components":[{"id":"f38fac9d-800b-493c-b06e-65ec3cfe528b","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9a9c8129-9418-40d6-8aca-c187d507349a","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"504bf7b2-e265-44b2-9d88-80e0c2fca25e","summary":"OTE $174K – $220.1K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":220100}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":220100}]}},{"id":"3bd516ae-65e0-4ccb-9325-37a4f5288bb0","title":"Solutions architect (pre-sales) (West)","department":"Engineering, product & design","team":"Solutions architect","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-11T18:20:31.639+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/3bd516ae-65e0-4ccb-9325-37a4f5288bb0","applyUrl":"https://jobs.ashbyhq.com/writer/3bd516ae-65e0-4ccb-9325-37a4f5288bb0/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Every company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative generative AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space.
This is a full-time, hybrid role based out of our San Francisco hub. You will report directly to the VP of solutions architecture.
🦸🏻♀️ What you'll do
Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI-powered work
Architect and design robust, scalable, and secure generative AI solutions for enterprise clients, leveraging WRITER's platform, APIs, and custom applications to solve critical business problems
Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time-to-value for customers
Serve as a trusted technical advisor to C-suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps
Partner closely with WRITER's Product and Engineering teams, providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs
Champion the adoption of WRITER's platform and APIs, educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions.
⭐️ What you need
5+ years of experience in technical customer-facing roles such as solutions architect, enterprise architect, or sales engineering, ideally within a high-growth, B2B SaaS company serving Fortune 500 clients
Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices, with a passion for staying ahead of the curve in this rapidly evolving field
Experience in Python, proficiency with APIs, and end-to-end orchestration, to augment AI workflows and integrate AI capabilities into complex enterprise systems
Exceptional communication and presentation skills, able to simplify complex technical concepts into clear, compelling business language for diverse audiences, from technical teams to executive leadership
A highly versatile and tenured problem solver, capable of leading multi-stakeholder discovery sessions, uncovering root causes, and architecting innovative solutions to complex business and technical challenges
A builder's mindset and a proven ability to Connect deeply with customer needs, Challenge the status quo with innovative AI solutions, and Own the technical success and impact of client engagements
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nEvery company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative generative AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space.\n\nThis is a full-time, hybrid role based out of our San Francisco hub. You will report directly to the VP of solutions architecture.\n\n🦸🏻♀️ What you'll do\n\n - Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI-powered work\n\n - Architect and design robust, scalable, and secure generative AI solutions for enterprise clients, leveraging WRITER's platform, APIs, and custom applications to solve critical business problems\n\n - Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time-to-value for customers\n\n - Serve as a trusted technical advisor to C-suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps\n\n - Partner closely with WRITER's Product and Engineering teams, providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs\n\n - Champion the adoption of WRITER's platform and APIs, educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions.\n\n⭐️ What you need\n\n - 5+ years of experience in technical customer-facing roles such as solutions architect, enterprise architect, or sales engineering, ideally within a high-growth, B2B SaaS company serving Fortune 500 clients\n\n - Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices, with a passion for staying ahead of the curve in this rapidly evolving field\n\n - Experience in Python, proficiency with APIs, and end-to-end orchestration, to augment AI workflows and integrate AI capabilities into complex enterprise systems\n\n - Exceptional communication and presentation skills, able to simplify complex technical concepts into clear, compelling business language for diverse audiences, from technical teams to executive leadership\n\n - A highly versatile and tenured problem solver, capable of leading multi-stakeholder discovery sessions, uncovering root causes, and architecting innovative solutions to complex business and technical challenges\n\n - A builder's mindset and a proven ability to Connect deeply with customer needs, Challenge the status quo with innovative AI solutions, and Own the technical success and impact of client engagements\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$207.2K – $250K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$207.2K - $250K","compensationTiers":[{"id":"4b8b0abb-c26b-4104-a04b-c1e5c7fb1a6a","tierSummary":"Base Compensation $207.2K – $250K • Offers Equity • Offers Commission","title":"SF & NYC","additionalInformation":null,"components":[{"id":"7158dab8-e642-419c-b167-cd39855561aa","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"970c8a7e-ee26-4a63-9278-2118fa6a193d","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"85567e2a-37a4-4202-bad4-6ad5c9781552","summary":"Base Compensation $207.2K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207200,"maxValue":250000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207200,"maxValue":250000}]}},{"id":"fab017a9-7787-4a7b-9d1b-ed82ec822c26","title":"Solutions architect (East) ","department":"Engineering, product & design","team":"Solutions architect","employmentType":"FullTime","location":"New York City, NY","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-11T18:21:14.787+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/fab017a9-7787-4a7b-9d1b-ed82ec822c26","applyUrl":"https://jobs.ashbyhq.com/writer/fab017a9-7787-4a7b-9d1b-ed82ec822c26/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Every company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative agentic AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space.
This is a full-time, hybrid role based out of our New York hub. You will report directly to the senior manager, solutions architecture.
🦸🏻♀️ What you'll do
Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI-powered work
Architect and design robust, scalable, and secure generative AI solutions for enterprise clients, leveraging WRITER's platform, APIs, and custom applications to solve critical business problems
Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time-to-value for customers
Serve as a trusted technical advisor to C-suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps
Partner closely with WRITER's product and engineering teams, providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs
Champion the adoption of WRITER's platform and APIs, educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions
⭐️ What you need
5+ years of experience in technical customer-facing roles such as solutions architect, enterprise architect, or sales engineering, ideally within a high-growth, B2B SaaS company serving Fortune 500 clients
Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices, with a passion for staying ahead of the curve in this rapidly evolving field
Experience in Python, proficiency with APIs, and end-to-end orchestration, to augment AI workflows and integrate AI capabilities into complex enterprise systems
Exceptional communication and presentation skills, able to simplify complex technical concepts into clear, compelling business language for diverse audiences, from technical teams to executive leadership
A highly versatile and tenured problem solver, capable of leading multi-stakeholder discovery sessions, uncovering root causes, and architecting innovative solutions to complex business and technical challenges
A builder's mindset and a proven ability to connect deeply with customer needs, challenge the status quo with innovative AI solutions, and own the technical success and impact of client engagements
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nEvery company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative agentic AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space.\n\nThis is a full-time, hybrid role based out of our New York hub. You will report directly to the senior manager, solutions architecture.\n\n🦸🏻♀️ What you'll do\n\n - Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI-powered work\n\n - Architect and design robust, scalable, and secure generative AI solutions for enterprise clients, leveraging WRITER's platform, APIs, and custom applications to solve critical business problems\n\n - Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time-to-value for customers\n\n - Serve as a trusted technical advisor to C-suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps\n\n - Partner closely with WRITER's product and engineering teams, providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs\n\n - Champion the adoption of WRITER's platform and APIs, educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions\n\n⭐️ What you need\n\n - 5+ years of experience in technical customer-facing roles such as solutions architect, enterprise architect, or sales engineering, ideally within a high-growth, B2B SaaS company serving Fortune 500 clients\n\n - Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices, with a passion for staying ahead of the curve in this rapidly evolving field\n\n - Experience in Python, proficiency with APIs, and end-to-end orchestration, to augment AI workflows and integrate AI capabilities into complex enterprise systems\n\n - Exceptional communication and presentation skills, able to simplify complex technical concepts into clear, compelling business language for diverse audiences, from technical teams to executive leadership\n\n - A highly versatile and tenured problem solver, capable of leading multi-stakeholder discovery sessions, uncovering root causes, and architecting innovative solutions to complex business and technical challenges\n\n - A builder's mindset and a proven ability to connect deeply with customer needs, challenge the status quo with innovative AI solutions, and own the technical success and impact of client engagements\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$207.2K – $250K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$207.2K - $250K","compensationTiers":[{"id":"2cc613da-fac6-4c84-af8d-63ea3b334bfd","tierSummary":"SF & NYC $207.2K – $250K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"e19162b8-bf67-4d02-ad9b-ccb020ba30a6","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6a8f4046-e7a1-4d73-a5c7-b405d5bf0734","summary":"SF & NYC $207.2K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207200,"maxValue":250000},{"id":"f0d73a14-31dc-4807-ace2-bdef67a7bcda","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207200,"maxValue":250000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"ddc0fc0d-e62f-48c4-bc56-6298e3b0b710","title":"Enterprise sales development representative (EMEA)","department":"Sales","team":"Sales development","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-16T18:27:47.187+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/ddc0fc0d-e62f-48c4-bc56-6298e3b0b710","applyUrl":"https://jobs.ashbyhq.com/writer/ddc0fc0d-e62f-48c4-bc56-6298e3b0b710/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
As an enterprise sales development representative, you’ll play a key role in building WRITER’s pipeline across some of Northern Europe’s largest and most strategic enterprise accounts. You’ll engage directly with senior decision-makers in financial services, life sciences, retail, and CPG, sparking meaningful conversations about how the WRITER platform can help their organizations transform.
Working closely with account executives, you’ll qualify opportunities and book high-value meetings that drive growth. This is a chance to make a real impact in an ambitious team, develop a deep understanding of our product and industry, and lay a strong foundation for your future career within WRITER's sales organization.
🦸🏻♀️ What you’ll do
As an enterprise sales development rep, your core responsibility is to generate pipeline from ideal customer profile accounts by thoughtfully and creatively reaching out to engage target personas
Build relationships with the account executives you support and wider eco-system (marketing, ops etc..)
Research key accounts' initiatives to help develop a \"hypothesis of value\"
Strategize and execute on multi-touch account-based campaigns in partnership with Marketing and Sales
Find creative ways to engage prospects and potential buyers that fit our ICP
Constantly finding ways to automate and improve processes and gain efficiency
Set meetings for the sales team when a lead reaches a qualified stage
...and yes, maintain accurate info in Salesforce to help us scale what works!
⭐️ What you need
Sales development experience in a role for a B2B AI or SaaS company
Demonstrable success exceeding outbound pipe gen goals in a B2B SaaS startup environment
Experience in targeting marketing & GTM personas
Genuinely excellent written and verbal communication skills
A self-starter with an experimental mindset - Use of AI in your process is crucial
Highly organised both in planning and time management
Experience with Salesforce, AI tools/platforms, GSuite, a plus
Curious & eager to learn & improve every day
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.
This role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.
This role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Austin, Chicago, London, or remote within the US. You'll report to a regional vice president.
🦸🏻♀️ What you'll do
Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform
Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists
Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients
Guide executive-level discussions and negotiations, ensuring alignment with customer business goals
Own your book of business with a high degree of accountability and a bias for long-term impact
Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value
Consistently input accurate pipeline data to forecast and report sales progress to leadership
Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed
⭐️ What you need
5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion
Track record of meeting or exceeding annual quotas
Skilled in outbound prospecting, consultative selling, and executive stakeholder management
Strong communicator with the ability to connect across functions and listen actively to diverse perspectives
Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment
Strong executive level presentation skills
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nJoin WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.\n\nThis role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.\n\nThis role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Austin, Chicago, London, or remote within the US. You'll report to a regional vice president.\n\n🦸🏻♀️ What you'll do\n\n - Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform\n\n - Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists\n\n - Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients\n\n - Guide executive-level discussions and negotiations, ensuring alignment with customer business goals\n\n - Own your book of business with a high degree of accountability and a bias for long-term impact\n\n - Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value\n\n - Consistently input accurate pipeline data to forecast and report sales progress to leadership\n\n - Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed\n\n⭐️ What you need\n\n - 5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion\n\n - Track record of meeting or exceeding annual quotas\n\n - Skilled in outbound prospecting, consultative selling, and executive stakeholder management\n\n - Strong communicator with the ability to connect across functions and listen actively to diverse perspectives\n\n - Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment\n\n - Strong executive level presentation skills\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$340K – $350K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$340K - $350K","compensationTiers":[{"id":"def41589-05eb-47e9-993b-1df40c886af2","tierSummary":"OTE $340K – $350K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"8fad11d3-b10a-4399-9bb2-4fddfba4ce47","summary":"OTE $340K – $350K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"id":"0080d11e-37b7-4c8b-94a9-d3c0ee1accc2","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"c7457926-b9bd-4f71-9d4f-a694248418ec","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"55e79a1b-ca5b-42be-89d6-21409d034713","title":"Strategic account executive (Central)","department":"Sales","team":"Direct sales","employmentType":"FullTime","location":"Chicago, IL","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Austin, TX","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}},{"location":"Minneapolis, MN","address":{"postalAddress":{"addressRegion":"MN","addressCountry":"United States","addressLocality":"Minneapolis"}}},{"location":"Dallas, TX","address":{"postalAddress":{"addressRegion":"TX","addressCountry":"United States","addressLocality":"Dallas"}}},{"location":"Indianapolis, IN","address":{"postalAddress":{"addressRegion":"IN","addressCountry":"United States","addressLocality":"Indianapolis"}}}],"publishedAt":"2026-04-01T15:49:04.161+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois ","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/writer/55e79a1b-ca5b-42be-89d6-21409d034713","applyUrl":"https://jobs.ashbyhq.com/writer/55e79a1b-ca5b-42be-89d6-21409d034713/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.
This role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.
This role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Austin, Chicago, or remote within the US. You'll report to a regional vice president.
🦸🏻♀️ What you'll do
Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform
Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists
Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients
Guide executive-level discussions and negotiations, ensuring alignment with customer business goals
Own your book of business with a high degree of accountability and a bias for long-term impact
Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value
Consistently input accurate pipeline data to forecast and report sales progress to leadership
Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed
⭐️ What you need
5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion
Track record of meeting or exceeding annual quotas
Skilled in outbound prospecting, consultative selling, and executive stakeholder management
Strong communicator with the ability to connect across functions and listen actively to diverse perspectives
Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment
Strong executive level presentation skills
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nJoin WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.\n\nThis role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.\n\nThis role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Austin, Chicago, or remote within the US. You'll report to a regional vice president.\n\n🦸🏻♀️ What you'll do\n\n - Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform\n\n - Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists\n\n - Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients\n\n - Guide executive-level discussions and negotiations, ensuring alignment with customer business goals\n\n - Own your book of business with a high degree of accountability and a bias for long-term impact\n\n - Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value\n\n - Consistently input accurate pipeline data to forecast and report sales progress to leadership\n\n - Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed\n\n⭐️ What you need\n\n - 5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion\n\n - Track record of meeting or exceeding annual quotas\n\n - Skilled in outbound prospecting, consultative selling, and executive stakeholder management\n\n - Strong communicator with the ability to connect across functions and listen actively to diverse perspectives\n\n - Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment\n\n - Strong executive level presentation skills\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$340K – $350K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$340K - $350K","compensationTiers":[{"id":"00e347df-5cd8-47a6-a76a-e66808329226","tierSummary":"OTE $340K – $350K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"94cc8f90-9c1f-46c1-8203-2779542401a1","summary":"OTE $340K – $350K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"id":"407dc477-a1f1-48b9-9a22-54d367628905","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d4f62283-3987-48ff-8fcd-dc7f5174ac0f","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a5ee3166-5c75-4a92-aea2-87a6e68cdc8d","title":"Strategic account executive (West)","department":"Sales","team":"Direct sales","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Denver, CO","address":{"postalAddress":{"addressRegion":"CO","addressCountry":"United States","addressLocality":"Denver"}}},{"location":"Los Angeles, CA","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"United States","addressLocality":"Los Angeles"}}}],"publishedAt":"2026-03-18T22:26:05.917+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/a5ee3166-5c75-4a92-aea2-87a6e68cdc8d","applyUrl":"https://jobs.ashbyhq.com/writer/a5ee3166-5c75-4a92-aea2-87a6e68cdc8d/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.
This role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.
This role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Austin, Chicago, London, or remote within the US. You'll report to a regional vice president.
🦸🏻♀️ What you'll do
Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform
Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists
Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients
Guide executive-level discussions and negotiations, ensuring alignment with customer business goals
Own your book of business with a high degree of accountability and a bias for long-term impact
Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value
Consistently input accurate pipeline data to forecast and report sales progress to leadership
Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed
⭐️ What you need
5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion
Track record of meeting or exceeding annual quotas
Skilled in outbound prospecting, consultative selling, and executive stakeholder management
Strong communicator with the ability to connect across functions and listen actively to diverse perspectives
Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment
Strong executive level presentation skills
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nJoin WRITER's sales team as an Strategic Account Executive and help shape the future of work. You'll empower global enterprises (8,000+ employees) to transform their operations through our cutting-edge AI agent platform, enabling organizations to deploy AI at scale and unlock unprecedented productivity.\n\nThis role is perfect for high performers who thrive in fast-paced, intellectually stimulating environments where you have the autonomy to drive results and build lasting relationships with both clients and teammates. If you're energized by meaningful work and the opportunity to make a real impact, we want to hear from you.\n\nThis role can be based remotely anywhere in the US, with opportunities for hybrid work at our office hubs in San Francisco, New York City, Austin, Chicago, London, or remote within the US. You'll report to a regional vice president.\n\n🦸🏻♀️ What you'll do\n\n - Drive net-new revenue by managing the full sales cycle for WRITER’s enterprise AI agent platform\n\n - Prospect, qualify, and develop new strategic opportunities in target verticals and target account lists\n\n - Partner cross-functionally to refine value propositions and co-create tailored solutions for strategic clients\n\n - Guide executive-level discussions and negotiations, ensuring alignment with customer business goals\n\n - Own your book of business with a high degree of accountability and a bias for long-term impact\n\n - Collaborate closely with product and customer success teams to ensure smooth deployments and ongoing value\n\n - Consistently input accurate pipeline data to forecast and report sales progress to leadership\n\n - Become a trusted product expert, educating users on how to set up WRITER to unlock value, going hands-on where needed\n\n⭐️ What you need\n\n - 5-8+ years of quota-carrying strategic SaaS sales experience, ideally in high-growth or complex value based sales motion\n\n - Track record of meeting or exceeding annual quotas\n\n - Skilled in outbound prospecting, consultative selling, and executive stakeholder management\n\n - Strong communicator with the ability to connect across functions and listen actively to diverse perspectives\n\n - Comfortable working with ambiguity and owning outcomes in a fast-paced, collaborative environment\n\n - Strong executive level presentation skills\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$340K – $350K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$340K - $350K","compensationTiers":[{"id":"28cb29e5-301c-4427-9e34-304422f8f5c9","tierSummary":"OTE $340K – $350K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"e0a0e317-c1d0-4ea7-acaa-df960cc730b1","summary":"OTE $340K – $350K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"id":"b0975a94-c8a5-4e68-ae27-96c6532d1aa9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"487e293c-2ba7-45f5-9340-97ebf77e48c0","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":340000,"maxValue":350000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f39752ad-8206-456b-b8f9-43d00ffc4b32","title":"Enterprise AI transformation lead (UK)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-30T15:58:03.563+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/f39752ad-8206-456b-b8f9-43d00ffc4b32","applyUrl":"https://jobs.ashbyhq.com/writer/f39752ad-8206-456b-b8f9-43d00ffc4b32/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our London hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We're looking for an exceptional senior brand designer to join our high-impact, low-ego, and passionately creative team. This is a pivotal role that goes beyond traditional design, focusing on both world-class visual execution and building scalable operations. You’ll be instrumental in evolving WRITER's brand design system, crafting compelling visual assets across every touchpoint, and establishing operational excellence within our creative workflows. Your work will directly impact how WRITER is perceived in the market, translating complex AI concepts into accessible, human-first visual stories that resonate with the world's leading enterprises.
This isn't just about creating beautiful designs; it's about pioneering the future of our brand’s presence. You’ll build robust design processes, manage intricate projects involving multiple stakeholders, and champion brand consistency across our rapidly expanding ecosystem. We need someone who is as comfortable leading design critiques in Figma as they are orchestrating project timelines in Asana, ensuring our creative output is both brilliant and delivered seamlessly.
This role is hybrid in our San Francisco, New York City, Chicago, and Austin hubs, and you’ll report to our creative director.
🦸🏻♀️ What you'll do
Drive the evolution of WRITER's visual brand identity system across all marketing design touchpoints, from content and events to social media and presentations, ensuring a cohesive and compelling brand story
Design and produce high-impact brand assets, including campaign visuals, presentations, and sales collateral, translating complex AI and enterprise concepts into accessible and engaging visual communications
Guide video projects (either as a hands on editor, or from an operational perspective with video contractors)
Build and optimize design operations workflows, owning project planning and resource allocation for all brand design initiatives to enable efficient, scalable creative output
Lead the maintenance and development of WRITER's design system in Figma, establishing best practices for file organization, version control, and creating reusable components that empower rapid, consistent asset creation
Manage end-to-end project execution for all brand design workstreams using Asana, crafting detailed project plans, monitoring progress, and facilitating seamless cross-functional collaboration
Partner closely with cross-functional teams, including product, marketing, and sales, to translate business objectives into effective visual strategies and present compelling design concepts to stakeholders and executives
Mentor fellow designers, sharing expertise in craft and operational excellence while continuously innovating and bringing fresh perspectives to how WRITER's brand presents itself in the market
⭐️ What you need
A minimum of 5 years of professional brand design experience, with at least 2 years in a senior or lead capacity, demonstrating a strong track record in B2B technology, SaaS platforms, or enterprise software environments
An exceptional portfolio showcasing sophisticated brand identity development, impactful campaign design, and compelling visual storytelling that effectively translates complex ideas into clear and engaging visuals
Expert-level proficiency in Figma and Asana, alongside deep expertise in typography, color theory, composition, and layout principles, enabling you to Connect deeply with our visual language
A proven ability to proactively build and optimize scalable design processes and manage complex projects efficiently, reflecting your knack to Own outcomes and drive operational excellence
Strong collaborative instincts and communication skills, adept at partnering with diverse stakeholders, gathering requirements, and influencing creative direction while embracing the spirit to Challenge the status quo constructively
Experience in leading design critiques, providing mentorship, and contributing to a culture of continuous learning and high-quality creative output
A keen understanding of brand strategy and how visual design directly supports business objectives, with the agility to adapt to evolving market trends
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nWe're looking for an exceptional senior brand designer to join our high-impact, low-ego, and passionately creative team. This is a pivotal role that goes beyond traditional design, focusing on both world-class visual execution and building scalable operations. You’ll be instrumental in evolving WRITER's brand design system, crafting compelling visual assets across every touchpoint, and establishing operational excellence within our creative workflows. Your work will directly impact how WRITER is perceived in the market, translating complex AI concepts into accessible, human-first visual stories that resonate with the world's leading enterprises.\n\nThis isn't just about creating beautiful designs; it's about pioneering the future of our brand’s presence. You’ll build robust design processes, manage intricate projects involving multiple stakeholders, and champion brand consistency across our rapidly expanding ecosystem. We need someone who is as comfortable leading design critiques in Figma as they are orchestrating project timelines in Asana, ensuring our creative output is both brilliant and delivered seamlessly.\n\nThis role is hybrid in our San Francisco, New York City, Chicago, and Austin hubs, and you’ll report to our creative director.\n\n🦸🏻♀️ What you'll do\n\n - Drive the evolution of WRITER's visual brand identity system across all marketing design touchpoints, from content and events to social media and presentations, ensuring a cohesive and compelling brand story\n\n - Design and produce high-impact brand assets, including campaign visuals, presentations, and sales collateral, translating complex AI and enterprise concepts into accessible and engaging visual communications\n\n - Guide video projects (either as a hands on editor, or from an operational perspective with video contractors)\n\n - Build and optimize design operations workflows, owning project planning and resource allocation for all brand design initiatives to enable efficient, scalable creative output\n\n - Lead the maintenance and development of WRITER's design system in Figma, establishing best practices for file organization, version control, and creating reusable components that empower rapid, consistent asset creation\n\n - Manage end-to-end project execution for all brand design workstreams using Asana, crafting detailed project plans, monitoring progress, and facilitating seamless cross-functional collaboration\n\n - Partner closely with cross-functional teams, including product, marketing, and sales, to translate business objectives into effective visual strategies and present compelling design concepts to stakeholders and executives\n\n - Mentor fellow designers, sharing expertise in craft and operational excellence while continuously innovating and bringing fresh perspectives to how WRITER's brand presents itself in the market\n\n⭐️ What you need\n\n - A minimum of 5 years of professional brand design experience, with at least 2 years in a senior or lead capacity, demonstrating a strong track record in B2B technology, SaaS platforms, or enterprise software environments\n\n - An exceptional portfolio showcasing sophisticated brand identity development, impactful campaign design, and compelling visual storytelling that effectively translates complex ideas into clear and engaging visuals\n\n - Expert-level proficiency in Figma and Asana, alongside deep expertise in typography, color theory, composition, and layout principles, enabling you to Connect deeply with our visual language\n\n - A proven ability to proactively build and optimize scalable design processes and manage complex projects efficiently, reflecting your knack to Own outcomes and drive operational excellence\n\n - Strong collaborative instincts and communication skills, adept at partnering with diverse stakeholders, gathering requirements, and influencing creative direction while embracing the spirit to Challenge the status quo constructively\n\n - Experience in leading design critiques, providing mentorship, and contributing to a culture of continuous learning and high-quality creative output\n\n - A keen understanding of brand strategy and how visual design directly supports business objectives, with the agility to adapt to evolving market trends\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$134.3K – $160K • Offers Equity","scrapeableCompensationSalarySummary":"$134.3K - $160K","compensationTiers":[{"id":"574cf9d1-7ae0-4858-83ea-9e1379db2955","tierSummary":"Base Compensation $134.3K – $160K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bdec3b53-1f0f-4087-a9db-d4b3f299bb3a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"951e2087-8a01-4e8d-90e6-574224946887","summary":"Base Compensation $134.3K – $160K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":134300,"maxValue":160000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":134300,"maxValue":160000}]}},{"id":"b53c3d00-c120-4103-9fee-29b5aba8dca9","title":"Senior GTM/sales recruiter (UK)","department":"People","team":"Talent acquisition","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-03T15:04:52.506+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/b53c3d00-c120-4103-9fee-29b5aba8dca9","applyUrl":"https://jobs.ashbyhq.com/writer/b53c3d00-c120-4103-9fee-29b5aba8dca9/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
As our senior gtm/sales recruiter, you'll be the driving force behind scaling our European go-to-market engine. You'll partner directly with our sales and marketing leadership to attract, engage, and hire the top-tier talent needed to expand our footprint across the UK and EMEA. This isn't just about filling seats; it's about shaping the future of an AI industry leader by bringing in the account executives, solutions engineers, and customer success managers who will take our platform to the world's largest enterprises.
You'll operate as a strategic talent advisor, using data-driven insights and innovative sourcing techniques to build robust pipelines of passive candidates. In a fast-paced, high-growth environment, your ability to move with urgency while maintaining an exceptional candidate experience will be critical to our success.
This role is based out of our London office hub on a hybrid schedule, and you will report directly to the vice president of talent acquisition.
🦸🏻♀️ What you'll do
Own the full-cycle recruitment process for go-to-market requisitions across sales and customer success in the UK and EMEA regions
Partner deeply with hiring managers and executive leadership to define role requirements, calibrate candidate profiles, and develop targeted hiring strategies
Source and engage high-caliber passive talent through direct outreach, networking, referrals, and modern talent discovery tools
Drive a seamless and engaging candidate experience from initial outreach through offer negotiation and onboarding
Analyze recruiting metrics and pipeline data to identify bottlenecks, optimize processes, and provide actionable insights to business leaders
Champion diversity and inclusion initiatives to ensure we are building a representative and high-performing go-to-market organization
Collaborate with HR business partners and compensation teams to align on role design and market intelligence for competitive offer structuring
⭐️ What you need
5+ years of full-cycle recruiting experience in a fast-paced B2B SaaS or AI environment with at least 3 years focused specifically on go-to-market and sales roles
Proven track record of successfully sourcing and closing top-performing enterprise account executives, solutions engineers, and sales leaders in competitive markets
Deep understanding of the UK and EMEA talent landscape including compensation fundamentals and complex offer negotiation strategies
Exceptional storytelling and communication skills to effectively convey our mission and value proposition to highly sought-after candidates
High agency and adaptability to operate autonomously and pivot quickly in a rapidly scaling startup environment
Strong proficiency with modern applicant tracking systems, LinkedIn Recruiter, and data-driven pipeline management
Natural ability to connect with candidates and stakeholders, challenge the status quo to improve our hiring practices, and own your results from pipeline generation to successful hires
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our Chicago and Austin hubs.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 5 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n📐 About the role\n\nWRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.\n\nThe ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.\n\nThis is a hybrid role based in our Chicago and Austin hubs.\n\n🦸🏻♀️ What you'll do\n\nOwn activation and platform success\n\n - Deeply understand each customer's specific use cases, business objectives, and success metrics\n\n - Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact\n\n - Design and execute activation strategies that drive measurable platform adoption and business outcomes\n\n - Implement champion programs, office hours, usage dashboards, customized trainings, and workshops\n\nBuild champion communities\n\n - Create advocate networks and champion communities within customer organizations\n\n - Establish power user communities that drive peer-to-peer learning\n\n - Train internal customer trainers to scale enablement\n\n - Design innovative customer experiences that deepen engagement\n\nLead educational workshops & live events\n\n - Facilitate dynamic live and virtual training sessions tailored to diverse audiences\n\n - Partner with curriculum team while owning customization and delivery for your customers\n\n - Create memorable learning experiences that inspire action and drive adoption\n\nContinuously improve & collaborate\n\n - Refine materials based on customer feedback and adoption data\n\n - Work cross-functionally to understand evolving customer needs\n\n - Identify gaps and champion new training opportunities\n\n - Build deep relationships with customer stakeholders and executive sponsors\n\n⭐️ What you need\n\nCustomer success & activation expertise\n\n - At least 5 years of proven track record owning activation success and driving measurable adoption outcomes\n\n - Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives\n\n - Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops\n\n - Success building advocate networks and power user communities\n\n - Ability to connect platform usage to business outcomes and articulate ROI\n\nAI & technical proficiency\n\n - Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders\n\n - Comfortable understanding technical concepts and communicating them effectively to varied audiences\n\n - Ability to demonstrate use cases and articulate business value\n\nFacilitation & education skills\n\n - Expertise delivering virtual and live instructor-led workshops\n\n - Skilled at tailoring content and delivery to diverse audiences based on their use cases\n\n - Ability to partner effectively with curriculum teams while owning customization and delivery\n\nCollaboration & growth\n\n - Excellence building relationships with stakeholders at all levels\n\n - Strong program management skills and natural advisor mindset\n\n - Thrive in fast-paced environments; comfortable with experimentation\n\n - Self-aware, feedback-driven, and committed to continuous growth\n\n\nNOTE\n\nTravel Requirements: 25% domestic and international travel may be required.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$142K – $179K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$142K - $179K","compensationTiers":[{"id":"73fc4bfa-d319-48fa-be2d-77397c9857b2","tierSummary":"OTE $142K – $179K • Offers Equity • Offers Commission","title":"Chicago & Austin","additionalInformation":null,"components":[{"id":"5803f111-c107-4951-99e0-96dc93b2af4d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"19de451d-e7da-43d8-aaa8-b7ec62b336de","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7a99bdad-2877-44bf-af61-dc53400ce9e0","summary":"OTE $142K – $179K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":142000,"maxValue":179000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":142000,"maxValue":179000}]}},{"id":"dbb07a01-dfa0-4b81-9e32-034103d9d895","title":"Strategic AI adoption lead (Central)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"Chicago, IL","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Austin, TX","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}}],"publishedAt":"2026-04-06T18:56:12.837+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois ","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/writer/dbb07a01-dfa0-4b81-9e32-034103d9d895","applyUrl":"https://jobs.ashbyhq.com/writer/dbb07a01-dfa0-4b81-9e32-034103d9d895/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our Chicago and Austin hubs.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 9 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n📐 About the role\n\nWRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.\n\nThe ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.\n\nThis is a hybrid role based in our Chicago and Austin hubs.\n\n🦸🏻♀️ What you'll do\n\nOwn activation and platform success\n\n - Deeply understand each customer's specific use cases, business objectives, and success metrics\n\n - Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact\n\n - Design and execute activation strategies that drive measurable platform adoption and business outcomes\n\n - Implement champion programs, office hours, usage dashboards, customized trainings, and workshops\n\nBuild champion communities\n\n - Create advocate networks and champion communities within customer organizations\n\n - Establish power user communities that drive peer-to-peer learning\n\n - Train internal customer trainers to scale enablement\n\n - Design innovative customer experiences that deepen engagement\n\nLead educational workshops & live events\n\n - Facilitate dynamic live and virtual training sessions tailored to diverse audiences\n\n - Partner with curriculum team while owning customization and delivery for your customers\n\n - Create memorable learning experiences that inspire action and drive adoption\n\nContinuously improve & collaborate\n\n - Refine materials based on customer feedback and adoption data\n\n - Work cross-functionally to understand evolving customer needs\n\n - Identify gaps and champion new training opportunities\n\n - Build deep relationships with customer stakeholders and executive sponsors\n\n⭐️ What you need\n\nCustomer success & activation expertise\n\n - At least 9 years of proven track record owning activation success and driving measurable adoption outcomes\n\n - Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives\n\n - Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops\n\n - Success building advocate networks and power user communities\n\n - Ability to connect platform usage to business outcomes and articulate ROI\n\nAI & technical proficiency\n\n - Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders\n\n - Comfortable understanding technical concepts and communicating them effectively to varied audiences\n\n - Ability to demonstrate use cases and articulate business value\n\nFacilitation & education skills\n\n - Expertise delivering virtual and live instructor-led workshops\n\n - Skilled at tailoring content and delivery to diverse audiences based on their use cases\n\n - Ability to partner effectively with curriculum teams while owning customization and delivery\n\nCollaboration & growth\n\n - Excellence building relationships with stakeholders at all levels\n\n - Strong program management skills and natural advisor mindset\n\n - Thrive in fast-paced environments; comfortable with experimentation\n\n - Self-aware, feedback-driven, and committed to continuous growth\n\n\nNOTE\n\nTravel Requirements: 25% domestic and international travel may be required.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$167.5K – $211.5K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$167.5K - $211.5K","compensationTiers":[{"id":"2c1e32e4-bece-447b-8172-f55342c99c4c","tierSummary":"OTE $167.5K – $211.5K • Offers Equity • Offers Commission","title":"Chicago & Austin","additionalInformation":null,"components":[{"id":"1836f0db-52cf-494c-8390-c3ac24636a78","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"25ead892-dca7-452a-8aec-0909f17eee1c","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7eabc09c-6ff8-40b0-9457-cadfaf5b565d","summary":"OTE $167.5K – $211.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":167500,"maxValue":211500}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":167500,"maxValue":211500}]}},{"id":"8042915e-32aa-48c8-b2c5-085c9e9d175f","title":"Enterprise AI adoption lead (UK)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-07T23:11:39.711+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/8042915e-32aa-48c8-b2c5-085c9e9d175f","applyUrl":"https://jobs.ashbyhq.com/writer/8042915e-32aa-48c8-b2c5-085c9e9d175f/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our London hub.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 5 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our London hub.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 9 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our New York City hub.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 9 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n📐 About the role\n\nWRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.\n\nThe ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.\n\nThis is a hybrid role based in our New York City hub.\n\n🦸🏻♀️ What you'll do\n\nOwn activation and platform success\n\n - Deeply understand each customer's specific use cases, business objectives, and success metrics\n\n - Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact\n\n - Design and execute activation strategies that drive measurable platform adoption and business outcomes\n\n - Implement champion programs, office hours, usage dashboards, customized trainings, and workshops\n\nBuild champion communities\n\n - Create advocate networks and champion communities within customer organizations\n\n - Establish power user communities that drive peer-to-peer learning\n\n - Train internal customer trainers to scale enablement\n\n - Design innovative customer experiences that deepen engagement\n\nLead educational workshops & live events\n\n - Facilitate dynamic live and virtual training sessions tailored to diverse audiences\n\n - Partner with curriculum team while owning customization and delivery for your customers\n\n - Create memorable learning experiences that inspire action and drive adoption\n\nContinuously improve & collaborate\n\n - Refine materials based on customer feedback and adoption data\n\n - Work cross-functionally to understand evolving customer needs\n\n - Identify gaps and champion new training opportunities\n\n - Build deep relationships with customer stakeholders and executive sponsors\n\n⭐️ What you need\n\nCustomer success & activation expertise\n\n - At least 9 years of proven track record owning activation success and driving measurable adoption outcomes\n\n - Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives\n\n - Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops\n\n - Success building advocate networks and power user communities\n\n - Ability to connect platform usage to business outcomes and articulate ROI\n\nAI & technical proficiency\n\n - Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders\n\n - Comfortable understanding technical concepts and communicating them effectively to varied audiences\n\n - Ability to demonstrate use cases and articulate business value\n\nFacilitation & education skills\n\n - Expertise delivering virtual and live instructor-led workshops\n\n - Skilled at tailoring content and delivery to diverse audiences based on their use cases\n\n - Ability to partner effectively with curriculum teams while owning customization and delivery\n\nCollaboration & growth\n\n - Excellence building relationships with stakeholders at all levels\n\n - Strong program management skills and natural advisor mindset\n\n - Thrive in fast-paced environments; comfortable with experimentation\n\n - Self-aware, feedback-driven, and committed to continuous growth\n\n\nNOTE\n\nTravel Requirements: 25% domestic and international travel may be required.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$173.5K – $219.5K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$173.5K - $219.5K","compensationTiers":[{"id":"7e8203d8-6e4d-4a92-b877-d5ec12717c16","tierSummary":"OTE $173.5K – $219.5K • Offers Equity • Offers Commission","title":"NYC","additionalInformation":null,"components":[{"id":"1447cee5-74ab-479e-9794-92ff6805d42d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9d31c71f-f613-4111-907f-47bc351ec772","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"bd4f0859-14ba-40c1-be30-97af3db2b90d","summary":"OTE $173.5K – $219.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":173500,"maxValue":219500}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":173500,"maxValue":219500}]}},{"id":"2bd06fcf-908c-44b5-bee6-decc037b7b6e","title":"Enterprise AI adoption lead (West)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-13T22:17:07.826+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/2bd06fcf-908c-44b5-bee6-decc037b7b6e","applyUrl":"https://jobs.ashbyhq.com/writer/2bd06fcf-908c-44b5-bee6-decc037b7b6e/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our San Francisco hub.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 5 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n📐 About the role\n\nWRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.\n\nThe ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.\n\nThis is a hybrid role based in our San Francisco hub.\n\n🦸🏻♀️ What you'll do\n\nOwn activation and platform success\n\n - Deeply understand each customer's specific use cases, business objectives, and success metrics\n\n - Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact\n\n - Design and execute activation strategies that drive measurable platform adoption and business outcomes\n\n - Implement champion programs, office hours, usage dashboards, customized trainings, and workshops\n\nBuild champion communities\n\n - Create advocate networks and champion communities within customer organizations\n\n - Establish power user communities that drive peer-to-peer learning\n\n - Train internal customer trainers to scale enablement\n\n - Design innovative customer experiences that deepen engagement\n\nLead educational workshops & live events\n\n - Facilitate dynamic live and virtual training sessions tailored to diverse audiences\n\n - Partner with curriculum team while owning customization and delivery for your customers\n\n - Create memorable learning experiences that inspire action and drive adoption\n\nContinuously improve & collaborate\n\n - Refine materials based on customer feedback and adoption data\n\n - Work cross-functionally to understand evolving customer needs\n\n - Identify gaps and champion new training opportunities\n\n - Build deep relationships with customer stakeholders and executive sponsors\n\n⭐️ What you need\n\nCustomer success & activation expertise\n\n - At least 5 years of proven track record owning activation success and driving measurable adoption outcomes\n\n - Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives\n\n - Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops\n\n - Success building advocate networks and power user communities\n\n - Ability to connect platform usage to business outcomes and articulate ROI\n\nAI & technical proficiency\n\n - Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders\n\n - Comfortable understanding technical concepts and communicating them effectively to varied audiences\n\n - Ability to demonstrate use cases and articulate business value\n\nFacilitation & education skills\n\n - Expertise delivering virtual and live instructor-led workshops\n\n - Skilled at tailoring content and delivery to diverse audiences based on their use cases\n\n - Ability to partner effectively with curriculum teams while owning customization and delivery\n\nCollaboration & growth\n\n - Excellence building relationships with stakeholders at all levels\n\n - Strong program management skills and natural advisor mindset\n\n - Thrive in fast-paced environments; comfortable with experimentation\n\n - Self-aware, feedback-driven, and committed to continuous growth\n\n\nNOTE\n\nTravel Requirements: 25% domestic and international travel may be required.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$146K – $185K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$146K - $185K","compensationTiers":[{"id":"578b5203-d995-40d8-b2a3-7f57d5014169","tierSummary":"OTE $146K – $185K • Offers Equity • Offers Commission","title":"SF","additionalInformation":null,"components":[{"id":"fe91ad73-2815-4a49-8f5d-310caa9b903c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9d9ae5d1-0762-4d64-a879-e0698959c6aa","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2f62180a-a479-4d60-a3a0-45bdd4545ca1","summary":"OTE $146K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":185000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146000,"maxValue":185000}]}},{"id":"31818d84-05c5-41bd-b68f-0660a3e61be2","title":"Strategic AI adoption lead (West)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-13T22:18:46.549+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/31818d84-05c5-41bd-b68f-0660a3e61be2","applyUrl":"https://jobs.ashbyhq.com/writer/31818d84-05c5-41bd-b68f-0660a3e61be2/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our San Francisco hub.
🦸🏻♀️ What you'll do
Own activation and platform success
Deeply understand each customer's specific use cases, business objectives, and success metrics
Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
Design and execute activation strategies that drive measurable platform adoption and business outcomes
Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
Create advocate networks and champion communities within customer organizations
Establish power user communities that drive peer-to-peer learning
Train internal customer trainers to scale enablement
Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
Facilitate dynamic live and virtual training sessions tailored to diverse audiences
Partner with curriculum team while owning customization and delivery for your customers
Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
Refine materials based on customer feedback and adoption data
Work cross-functionally to understand evolving customer needs
Identify gaps and champion new training opportunities
Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
At least 9 years of proven track record owning activation success and driving measurable adoption outcomes
Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
Success building advocate networks and power user communities
Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
Comfortable understanding technical concepts and communicating them effectively to varied audiences
Ability to demonstrate use cases and articulate business value
Facilitation & education skills
Expertise delivering virtual and live instructor-led workshops
Skilled at tailoring content and delivery to diverse audiences based on their use cases
Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
Excellence building relationships with stakeholders at all levels
Strong program management skills and natural advisor mindset
Thrive in fast-paced environments; comfortable with experimentation
Self-aware, feedback-driven, and committed to continuous growth
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n📐 About the role\n\nWRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.\n\nThe ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.\n\nThis is a hybrid role based in our San Francisco hub.\n\n🦸🏻♀️ What you'll do\n\nOwn activation and platform success\n\n - Deeply understand each customer's specific use cases, business objectives, and success metrics\n\n - Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact\n\n - Design and execute activation strategies that drive measurable platform adoption and business outcomes\n\n - Implement champion programs, office hours, usage dashboards, customized trainings, and workshops\n\nBuild champion communities\n\n - Create advocate networks and champion communities within customer organizations\n\n - Establish power user communities that drive peer-to-peer learning\n\n - Train internal customer trainers to scale enablement\n\n - Design innovative customer experiences that deepen engagement\n\nLead educational workshops & live events\n\n - Facilitate dynamic live and virtual training sessions tailored to diverse audiences\n\n - Partner with curriculum team while owning customization and delivery for your customers\n\n - Create memorable learning experiences that inspire action and drive adoption\n\nContinuously improve & collaborate\n\n - Refine materials based on customer feedback and adoption data\n\n - Work cross-functionally to understand evolving customer needs\n\n - Identify gaps and champion new training opportunities\n\n - Build deep relationships with customer stakeholders and executive sponsors\n\n⭐️ What you need\n\nCustomer success & activation expertise\n\n - At least 9 years of proven track record owning activation success and driving measurable adoption outcomes\n\n - Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives\n\n - Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops\n\n - Success building advocate networks and power user communities\n\n - Ability to connect platform usage to business outcomes and articulate ROI\n\nAI & technical proficiency\n\n - Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders\n\n - Comfortable understanding technical concepts and communicating them effectively to varied audiences\n\n - Ability to demonstrate use cases and articulate business value\n\nFacilitation & education skills\n\n - Expertise delivering virtual and live instructor-led workshops\n\n - Skilled at tailoring content and delivery to diverse audiences based on their use cases\n\n - Ability to partner effectively with curriculum teams while owning customization and delivery\n\nCollaboration & growth\n\n - Excellence building relationships with stakeholders at all levels\n\n - Strong program management skills and natural advisor mindset\n\n - Thrive in fast-paced environments; comfortable with experimentation\n\n - Self-aware, feedback-driven, and committed to continuous growth\n\n\nNOTE\n\nTravel Requirements: 25% domestic and international travel may be required.\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$173.5K – $219.5K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$173.5K - $219.5K","compensationTiers":[{"id":"4c796d5c-b152-4c68-9e59-1b7dc9a4a003","tierSummary":"OTE $173.5K – $219.5K • Offers Equity • Offers Commission","title":"SF","additionalInformation":null,"components":[{"id":"45d7aee4-d73d-409f-9764-75698787b83b","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"34f39692-a174-4589-b3c1-de1c3b314118","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"cd11ebf7-29b8-45df-8a33-4de77cfd7965","summary":"OTE $173.5K – $219.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":173500,"maxValue":219500}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":173500,"maxValue":219500}]}},{"id":"cea24973-4947-4358-ba8d-c3d664a3426b","title":"Enterprise AI transformation lead (East)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"New York City, NY","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-13T22:19:17.823+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/cea24973-4947-4358-ba8d-c3d664a3426b","applyUrl":"https://jobs.ashbyhq.com/writer/cea24973-4947-4358-ba8d-c3d664a3426b/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\nThis role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success.\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n\n⭐️ What you need\n\n - 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$174K – $220.1K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$174K - $220.1K","compensationTiers":[{"id":"f0f0aeba-2be1-4648-a9af-bda03b42a1ad","tierSummary":"OTE $174K – $220.1K • Offers Equity • Offers Commission","title":"NYC","additionalInformation":null,"components":[{"id":"03a8383d-2dd8-4014-9d9f-c8b1822bdb97","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9c3bf308-96d4-43ff-b757-b399d8a9f65e","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"48e93668-5646-4719-ab92-fd70244e73ec","summary":"OTE $174K – $220.1K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":220100}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":220100}]}},{"id":"a663ad22-1459-483f-9176-9a6f221ac8c2","title":"Strategic AI transformation lead (West)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-13T22:20:21.157+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/writer/a663ad22-1459-483f-9176-9a6f221ac8c2","applyUrl":"https://jobs.ashbyhq.com/writer/a663ad22-1459-483f-9176-9a6f221ac8c2/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our San Francisco hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\nThis role is available as a hybrid position based out of our San Francisco hub. You will report to the director of AI transformation and success.\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n\n⭐️ What you need\n\n - Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$205,300 – $259,600 • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$205,300 - $259,600","compensationTiers":[{"id":"2dd1fa81-0d89-4854-a2d1-cd27a1887e38","tierSummary":"OTE $205,300 – $259,600 • Offers Equity • Offers Commission","title":"SF","additionalInformation":null,"components":[{"id":"96349018-3831-45cb-93c2-770084111c36","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"23d4beb2-1744-41da-b4b0-8339e018bd90","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"95d9ca1a-4101-4555-9b83-669dd1c2a51c","summary":"OTE $205,300 – $259,600","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205300,"maxValue":259600}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205300,"maxValue":259600}]}},{"id":"8bf888ef-f8d9-4113-9415-862cccc2e5bd","title":"Strategic AI transformation lead (Central)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"Chicago, IL","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Austin, TX","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}}],"publishedAt":"2026-04-13T22:21:32.182+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois ","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/writer/8bf888ef-f8d9-4113-9415-862cccc2e5bd","applyUrl":"https://jobs.ashbyhq.com/writer/8bf888ef-f8d9-4113-9415-862cccc2e5bd/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\nThis role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success.\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n\n⭐️ What you need\n\n - Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$184K – $233K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$184K - $233K","compensationTiers":[{"id":"3a3ae23f-04c1-41bf-8203-de9de77ba9eb","tierSummary":"OTE $184K – $233K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"965cf8d0-9c82-4a98-bbd9-d665d7a14680","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"eabfd126-fba2-4822-84bf-d37f5c4988f2","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f6cd31fb-ed44-4bf4-9fa7-b228f456a1c8","summary":"OTE $184K – $233K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":184000,"maxValue":233000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":184000,"maxValue":233000}]}},{"id":"be544727-6701-4a67-90b0-06d742780062","title":"Enterprise AI transformation lead (Central)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"Chicago, IL","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Austin, TX","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}}],"publishedAt":"2026-04-13T22:22:13.809+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois ","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/writer/be544727-6701-4a67-90b0-06d742780062","applyUrl":"https://jobs.ashbyhq.com/writer/be544727-6701-4a67-90b0-06d742780062/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nWe are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.\n\nThis is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.\n\nThis role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success.\n\n🦸🏻♀️ What you'll do\n\n - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy\n\n - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption\n\n - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives\n\n - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews\n\n - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates\n\n - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives\n\n - Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team\n\n⭐️ What you need\n\n - 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations\n\n - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact\n\n - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts\n\n - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow\n\n - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments\n\n - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$156K – $198K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$156K - $198K","compensationTiers":[{"id":"24173007-2db1-4822-b660-ebb4f6e64707","tierSummary":"OTE $156K – $198K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"7e369d0a-7c18-440a-96a7-935d697b1169","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"7fe21c74-6659-41c9-92eb-233fb8657814","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"66a531f4-10ef-442d-a72c-ffb2d507033a","summary":"OTE $156K – $198K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":156000,"maxValue":198000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":156000,"maxValue":198000}]}},{"id":"f2d02ca2-a915-434a-ace0-1a93d2111716","title":"AI deployment engineer (UK)","department":"Delivery & customer success","team":"Customer architect","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-13T22:23:08.579+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/f2d02ca2-a915-434a-ace0-1a93d2111716","applyUrl":"https://jobs.ashbyhq.com/writer/f2d02ca2-a915-434a-ace0-1a93d2111716/application","descriptionHtml":"WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.
This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.
This is a hybrid role based out of London hub.
Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions
Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape
Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations
Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment
Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management
Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications
Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership
A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI
A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.
This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.
This is a hybrid role based out of our San Francisco, Chicago, Austin, and New York City hubs.
Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions
Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape
Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations
Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment
Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management
Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications
Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership
A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI
A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 ABOUT WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n\n📐 ABOUT THE ROLE\n\nAs a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.\n\nThis is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.\n\nThis is a hybrid role based out of our San Francisco, Chicago, Austin, and New York City hubs.\n\n\n🦸🏻♀️ WHAT YOU'LL DO\n\n - Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions\n\n - Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges\n\n - Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape\n\n - Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation\n\n - Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations\n\n - Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment\n\n\n⭐️ WHAT YOU NEED\n\n - Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management\n\n - Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications\n\n - Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment\n\n - Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership\n\n - A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI\n\n - A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$131.8K – $185K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$131.8K - $185K","compensationTiers":[{"id":"77ad7b0d-79a8-4769-8d38-082990b94ed3","tierSummary":"Base Compensation $146.4K – $185K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"2b890e5d-fb75-42d5-a66e-4e1746d9651b","summary":"Base Compensation $146.4K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":146400,"maxValue":185000},{"id":"78a4483f-2d34-4b29-920b-2dcc732c194a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"d4555b9a-b2d3-413c-8dfe-8eb07144d9f9","tierSummary":"Base Compensation $131.8K – $166K • Offers Equity","title":"Other US Locations","additionalInformation":null,"components":[{"id":"7d783f82-c3f5-4dd4-952b-c38a20b5976e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"90069752-676a-475e-a26b-2da48ce42c5d","summary":"Base Compensation $131.8K – $166K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":131800,"maxValue":166000}]}],"summaryComponents":[{"minValue":131800,"maxValue":185000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"647bf3a5-198e-4a38-87ba-8e6dc1c98d4b","title":"Security engineer, detection and response (UK)","department":"Engineering, product & design","team":"Security","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-15T17:57:27.365+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/647bf3a5-198e-4a38-87ba-8e6dc1c98d4b","applyUrl":"https://jobs.ashbyhq.com/writer/647bf3a5-198e-4a38-87ba-8e6dc1c98d4b/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Join WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection systems that identify attacks targeting our AI platform, training data, and model deployments while creating automated response capabilities that scale with our explosive growth. This isn't just traditional security work – you're defending cutting-edge AI/AGI systems against adversaries who are evolving their tactics as fast as AI itself advances.
This role combines hands-on security engineering with strategic thinking to stay ahead of novel threats that don't exist in textbooks yet. You'll be the operational arm of our security function, translating threat intelligence into real-time detections, coordinating incident response across multiple teams, and hunting for sophisticated attacks across GPU clusters and distributed training environments. If you're excited by the challenge of securing systems that are fundamentally different from anything you've protected before, this is your opportunity to define what AI security engineering looks like at scale.
You'll work closely with our AI Security research team, Cloud Infrastructure, Software Security Engineering, and AI researchers to build a defense-in-depth strategy that protects one of the most valuable AI platforms in the industry. The threats are real, the stakes are high, and the problems are intellectually fascinating.
This role can be based in San reporting to our head of security operations.
🦸🏻♀️ What you’ll do
Design and implement detection strategies that identify AI-specific threats including prompt injection, model extraction, data poisoning, adversarial examples, and unauthorized access to training datasets or model weights across our distributed infrastructure
Build automated response playbooks and orchestration workflows that contain threats without human intervention, creating self-healing security systems that reduce mean time to response from hours to minutes while automatically remediating compromised inference endpoints
Lead security incident response coordination across all teams (Cloud, AppSec, Enterprise, AI Security) when AI infrastructure or models are compromised, conducting forensic investigations on training pipeline attacks and model manipulation attempts while drafting clear incident communications for engineering and executive leadership
Hunt proactively for sophisticated threats across GPU clusters and training infrastructure by analyzing model outputs for signs of compromise, reproducing AI-specific vulnerabilities from security research, and identifying visibility gaps in distributed training environments before adversaries exploit them
Build detection-as-code frameworks with version control and automated deployment, onboard telemetry from AI training infrastructure and inference endpoints, and create dashboards that track model security metrics, GPU utilization patterns, and access to sensitive research data
Collaborate cross-functionally as the operational security partner for all teams – translating AI Security's threat research into production detections, monitoring Cloud Infrastructure's GPU clusters for threats, detecting customer-impacting incidents for Software Security Engineering, and enabling responsible AI development through security guardrails
Maintain 24/7 on-call rotation for critical AI security incidents, responding to real-time threats targeting our platform while continuously improving detection coverage and automation capabilities as our AI systems evolve
⭐️ What you need
3-5+ years in security operations, detection engineering, or incident response with a proven track record of identifying and stopping sophisticated attacks in production environments, plus 3+ years specifically securing AI/ML infrastructure, high-performance computing environments, or other distributed systems at scale
Strong programming skills in Python, KQL, SPL, or similar languages that allow you to build custom detection logic, automate response workflows, and create tools that operationalize security at scale across cloud-native and distributed computing environments
Experience with SIEM platforms, detection technologies, and forensic investigation techniques with demonstrated ability to build detection for novel attack techniques that don't have established patterns yet and to conduct forensics in complex distributed environments
Self-directed execution mindset with a track record of securing high-value intellectual property, automating incident response in complex environments, and identifying critical security gaps through proactive threat hunting before they become incidents
Deep alignment with WRITER's values – you naturally Connect across security, infrastructure, and AI research teams to build comprehensive defenses, you Challenge assumptions about what's possible in AI security engineering, and you Own the protection of our AI platform with unwavering accountability and a commitment to staying ahead of evolving threats
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
📐 About the role
Join WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection systems that identify attacks targeting our AI platform, training data, and model deployments while creating automated response capabilities that scale with our explosive growth. This isn't just traditional security work – you're defending cutting-edge AI/AGI systems against adversaries who are evolving their tactics as fast as AI itself advances.
This role combines hands-on security engineering with strategic thinking to stay ahead of novel threats that don't exist in textbooks yet. You'll be the operational arm of our security function, translating threat intelligence into real-time detections, coordinating incident response across multiple teams, and hunting for sophisticated attacks across GPU clusters and distributed training environments. If you're excited by the challenge of securing systems that are fundamentally different from anything you've protected before, this is your opportunity to define what AI security engineering looks like at scale.
You'll work closely with our AI Security research team, Cloud Infrastructure, Software Security Engineering, and AI researchers to build a defense-in-depth strategy that protects one of the most valuable AI platforms in the industry. The threats are real, the stakes are high, and the problems are intellectually fascinating.
This role can be based out of our San Francisco office, reporting to our head of security operations.
🦸🏻♀️ What you’ll do
Design and implement detection strategies that identify AI-specific threats including prompt injection, model extraction, data poisoning, adversarial examples, and unauthorized access to training datasets or model weights across our distributed infrastructure
Build automated response playbooks and orchestration workflows that contain threats without human intervention, creating self-healing security systems that reduce mean time to response from hours to minutes while automatically remediating compromised inference endpoints
Lead security incident response coordination across all teams (Cloud, AppSec, Enterprise, AI Security) when AI infrastructure or models are compromised, conducting forensic investigations on training pipeline attacks and model manipulation attempts while drafting clear incident communications for engineering and executive leadership
Hunt proactively for sophisticated threats across GPU clusters and training infrastructure by analyzing model outputs for signs of compromise, reproducing AI-specific vulnerabilities from security research, and identifying visibility gaps in distributed training environments before adversaries exploit them
Build detection-as-code frameworks with version control and automated deployment, onboard telemetry from AI training infrastructure and inference endpoints, and create dashboards that track model security metrics, GPU utilization patterns, and access to sensitive research data
Collaborate cross-functionally as the operational security partner for all teams – translating AI Security's threat research into production detections, monitoring Cloud Infrastructure's GPU clusters for threats, detecting customer-impacting incidents for Software Security Engineering, and enabling responsible AI development through security guardrails
Maintain 24/7 on-call rotation for critical AI security incidents, responding to real-time threats targeting our platform while continuously improving detection coverage and automation capabilities as our AI systems evolve
⭐️ What you need
3-5+ years in security operations, detection engineering, or incident response with a proven track record of identifying and stopping sophisticated attacks in production environments, specifically securing AI/ML infrastructure, high-performance computing environments, or other distributed systems at scale
Strong programming skills in Python, KQL, SPL, or similar languages that allow you to build custom detection logic, automate response workflows, and create tools that operationalize security at scale across cloud-native and distributed computing environments
Experience with SIEM platforms, detection technologies, and forensic investigation techniques with demonstrated ability to build detection for novel attack techniques that don't have established patterns yet and to conduct forensics in complex distributed environments
Self-directed execution mindset with a track record of securing high-value intellectual property, automating incident response in complex environments, and identifying critical security gaps through proactive threat hunting before they become incidents
Deep alignment with WRITER's values – you naturally Connect across security, infrastructure, and AI research teams to build comprehensive defenses, you Challenge assumptions about what's possible in AI security engineering, and you Own the protection of our AI platform with unwavering accountability and a commitment to staying ahead of evolving threats
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"📐 About the role\n\nJoin WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection systems that identify attacks targeting our AI platform, training data, and model deployments while creating automated response capabilities that scale with our explosive growth. This isn't just traditional security work – you're defending cutting-edge AI/AGI systems against adversaries who are evolving their tactics as fast as AI itself advances.\n\nThis role combines hands-on security engineering with strategic thinking to stay ahead of novel threats that don't exist in textbooks yet. You'll be the operational arm of our security function, translating threat intelligence into real-time detections, coordinating incident response across multiple teams, and hunting for sophisticated attacks across GPU clusters and distributed training environments. If you're excited by the challenge of securing systems that are fundamentally different from anything you've protected before, this is your opportunity to define what AI security engineering looks like at scale.\n\nYou'll work closely with our AI Security research team, Cloud Infrastructure, Software Security Engineering, and AI researchers to build a defense-in-depth strategy that protects one of the most valuable AI platforms in the industry. The threats are real, the stakes are high, and the problems are intellectually fascinating.\n\nThis role can be based out of our San Francisco office, reporting to our head of security operations.\n\n🦸🏻♀️ What you’ll do\n\n - Design and implement detection strategies that identify AI-specific threats including prompt injection, model extraction, data poisoning, adversarial examples, and unauthorized access to training datasets or model weights across our distributed infrastructure\n\n - Build automated response playbooks and orchestration workflows that contain threats without human intervention, creating self-healing security systems that reduce mean time to response from hours to minutes while automatically remediating compromised inference endpoints\n\n - Lead security incident response coordination across all teams (Cloud, AppSec, Enterprise, AI Security) when AI infrastructure or models are compromised, conducting forensic investigations on training pipeline attacks and model manipulation attempts while drafting clear incident communications for engineering and executive leadership\n\n - Hunt proactively for sophisticated threats across GPU clusters and training infrastructure by analyzing model outputs for signs of compromise, reproducing AI-specific vulnerabilities from security research, and identifying visibility gaps in distributed training environments before adversaries exploit them\n\n - Build detection-as-code frameworks with version control and automated deployment, onboard telemetry from AI training infrastructure and inference endpoints, and create dashboards that track model security metrics, GPU utilization patterns, and access to sensitive research data\n\n - Collaborate cross-functionally as the operational security partner for all teams – translating AI Security's threat research into production detections, monitoring Cloud Infrastructure's GPU clusters for threats, detecting customer-impacting incidents for Software Security Engineering, and enabling responsible AI development through security guardrails\n\n - Maintain 24/7 on-call rotation for critical AI security incidents, responding to real-time threats targeting our platform while continuously improving detection coverage and automation capabilities as our AI systems evolve\n\n⭐️ What you need\n\n - 3-5+ years in security operations, detection engineering, or incident response with a proven track record of identifying and stopping sophisticated attacks in production environments, specifically securing AI/ML infrastructure, high-performance computing environments, or other distributed systems at scale\n\n - Strong programming skills in Python, KQL, SPL, or similar languages that allow you to build custom detection logic, automate response workflows, and create tools that operationalize security at scale across cloud-native and distributed computing environments\n\n - Experience with SIEM platforms, detection technologies, and forensic investigation techniques with demonstrated ability to build detection for novel attack techniques that don't have established patterns yet and to conduct forensics in complex distributed environments\n\n - Self-directed execution mindset with a track record of securing high-value intellectual property, automating incident response in complex environments, and identifying critical security gaps through proactive threat hunting before they become incidents\n\n - Deep alignment with WRITER's values – you naturally Connect across security, infrastructure, and AI research teams to build comprehensive defenses, you Challenge assumptions about what's possible in AI security engineering, and you Own the protection of our AI platform with unwavering accountability and a commitment to staying ahead of evolving threats\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$200K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$200K - $240K","compensationTiers":[{"id":"2a2dd253-4cbe-4ee9-a631-12b741d87b73","tierSummary":"Base Compensation $200K – $240K • Offers Equity","title":"SF & NY","additionalInformation":null,"components":[{"id":"9ecee285-e149-4d2e-83b3-7d93a1884e5c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"5a497099-a82f-4977-a998-70bf99493676","summary":"Base Compensation $200K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":240000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":240000}]}},{"id":"4a21fb4a-62d1-4a29-8056-cfda611ab57e","title":"Strategic AI transformation lead (UK)","department":"Delivery & customer success","team":"Customer success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-15T18:41:51.919+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/writer/4a21fb4a-62d1-4a29-8056-cfda611ab57e","applyUrl":"https://jobs.ashbyhq.com/writer/4a21fb4a-62d1-4a29-8056-cfda611ab57e/application","descriptionHtml":"🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our London hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and \"processifying\" decks, frameworks, and communications for the wider team
⭐️ What you need
Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is the enterprise AI platform for agentic work, purpose-built for the Fortune 500 — and our platform is expanding fast. As a senior product marketing manager, platform & LLMs, you'll own the go-to-market strategy for WRITER's IT-facing products, helping enterprise IT leaders understand why WRITER is the most trusted, governable AI platform for high-stakes regulated environments. You'll sit at the intersection of product, sales, and marketing — translating complex platform capabilities into crisp messaging that resonates with CISOs, IT architects, and enterprise buyers.
🦸🏻♀️ What you'll do
Own end-to-end product marketing for WRITER's platform and IT-oriented products, including positioning, messaging, launch strategy, and competitive differentiation
Develop and maintain sales enablement assets — battlecards, one-pagers, pitch decks, objection-handling guides — that equip the field to win with IT and security stakeholders
Partner with product to drive go-to-market for platform launches, translating capabilities like governance, RBAC, observability, and integrations into clear enterprise value
Build compelling narratives around WRITER's security and compliance story (SOC 2 Type II, HIPAA, ISO certifications) for buyers in regulated industries
Conduct ongoing competitive intelligence and market research to sharpen differentiation against both point solutions and broader AI platforms
Collaborate with demand generation, content, and customer marketing teams to ensure consistent platform messaging across the buyer journey
⭐️ What you need
6+ years of product marketing experience, with at least two years focused on platform, infrastructure, or IT/security products in a B2B SaaS environment
Proven track record of bringing complex technical products to market with clear, compelling positioning for both technical and business audiences
Deep familiarity with enterprise IT buyer dynamics — you understand how deals move through security review, procurement, and IT governance
Strong sales enablement instincts — you know how to build assets that actually get used in the field
Excellent written communication; you can make governance architecture sound like a competitive advantage
Experience working cross-functionally with Product, Sales, and Customer Success in a fast-moving environment
Familiarity with the enterprise AI or agentic AI landscape is a strong plus
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"🚀 About WRITER\n\nWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.\n\nFounded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.\n\n📐 About the role\n\nWRITER is the enterprise AI platform for agentic work, purpose-built for the Fortune 500 — and our platform is expanding fast. As a senior product marketing manager, platform & LLMs, you'll own the go-to-market strategy for WRITER's IT-facing products, helping enterprise IT leaders understand why WRITER is the most trusted, governable AI platform for high-stakes regulated environments. You'll sit at the intersection of product, sales, and marketing — translating complex platform capabilities into crisp messaging that resonates with CISOs, IT architects, and enterprise buyers.\n\n🦸🏻♀️ What you'll do\n\n - Own end-to-end product marketing for WRITER's platform and IT-oriented products, including positioning, messaging, launch strategy, and competitive differentiation\n\n - Develop and maintain sales enablement assets — battlecards, one-pagers, pitch decks, objection-handling guides — that equip the field to win with IT and security stakeholders\n\n - Partner with product to drive go-to-market for platform launches, translating capabilities like governance, RBAC, observability, and integrations into clear enterprise value\n\n - Build compelling narratives around WRITER's security and compliance story (SOC 2 Type II, HIPAA, ISO certifications) for buyers in regulated industries\n\n - Conduct ongoing competitive intelligence and market research to sharpen differentiation against both point solutions and broader AI platforms\n\n - Collaborate with demand generation, content, and customer marketing teams to ensure consistent platform messaging across the buyer journey\n\n⭐️ What you need\n\n - 6+ years of product marketing experience, with at least two years focused on platform, infrastructure, or IT/security products in a B2B SaaS environment\n\n - Proven track record of bringing complex technical products to market with clear, compelling positioning for both technical and business audiences\n\n - Deep familiarity with enterprise IT buyer dynamics — you understand how deals move through security review, procurement, and IT governance\n\n - Strong sales enablement instincts — you know how to build assets that actually get used in the field\n\n - Excellent written communication; you can make governance architecture sound like a competitive advantage\n\n - Experience working cross-functionally with Product, Sales, and Customer Success in a fast-moving environment\n\n - Familiarity with the enterprise AI or agentic AI landscape is a strong plus\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$160K – $205K • Offers Equity","scrapeableCompensationSalarySummary":"$160K - $205K","compensationTiers":[{"id":"993115dd-d229-49e1-860c-30b90c9c31cc","tierSummary":"Base Compensation $160K – $205K • Offers Equity","title":"SF & NYC","additionalInformation":null,"components":[{"id":"53173868-6640-4d43-b1b2-e36614a497b6","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"2a7caf9f-e991-48fa-9d37-85cabc7819fe","summary":"Base Compensation $160K – $205K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":205000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":205000}]}},{"id":"427776c0-9cfb-44ab-9de2-349af4f71563","title":"Workplace experience manager, New York","department":"People","team":"People","employmentType":"FullTime","location":"New York City, NY (onsite)","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-22T18:17:21.352+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/writer/427776c0-9cfb-44ab-9de2-349af4f71563","applyUrl":"https://jobs.ashbyhq.com/writer/427776c0-9cfb-44ab-9de2-349af4f71563/application","descriptionHtml":"📐 About this role
WRITER is growing rapidly in our New York office, one of our three major global hubs. The Workplace experience manager for our New York office will ensure that our NYC colleagues (100 and growing!) have an incredible daily experience that helps them do their best work.
From the physical environment and layout to food & beverage (daily lunch, snacks) to internal and external events, you will have a wide and creative canvas to support, surprise, and delight our NYC WRITER colleagues. This role is office-based in New York City at 1 Pennsylvania Plaza, with 5 days in the office every week.
🦸🏻♀️ Your responsibilities:
Create an amazing daily experience for our NYC WRITER colleagues and their guests
Manage inventory to ensure the office is well equipped with snacks, beverages, supplies
Maintain NYC office budget and ensure financial stewardship and high ROI for our spend
Organize and support internal and external company events and meetings including our new hire onboarding program and our weekly global All Hands
Own space and capacity planning and continually enhance office layout and seating plan
Manage mail, shipping & receiving, and other office logistics
Work with property management and vendors for various services, repair, and other support
Create office policies and processes to drive efficiency and better employee experiences
⭐️ Is this you?
Previous experience as an office manager, administrator, or similar role
Experience in fast-growing, fast-changing tech companies a strong plus
Great customer service and hospitality mindset, friendly and approachable
Strong attention to details that impact employee experience
Proactive problem solver who anticipates and resolves issues
Excellent at prioritization, time management, and juggling of many tasks
Drawn to and already live by WRITER’s company values of Connect, Challenge, Own
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
","descriptionPlain":"📐 About this role\n\nWRITER is growing rapidly in our New York office, one of our three major global hubs. The Workplace experience manager for our New York office will ensure that our NYC colleagues (100 and growing!) have an incredible daily experience that helps them do their best work.\n\nFrom the physical environment and layout to food & beverage (daily lunch, snacks) to internal and external events, you will have a wide and creative canvas to support, surprise, and delight our NYC WRITER colleagues. This role is office-based in New York City at 1 Pennsylvania Plaza, with 5 days in the office every week.\n\n🦸🏻♀️ Your responsibilities:\n\n - Create an amazing daily experience for our NYC WRITER colleagues and their guests\n\n - Manage inventory to ensure the office is well equipped with snacks, beverages, supplies\n\n - Maintain NYC office budget and ensure financial stewardship and high ROI for our spend\n\n - Organize and support internal and external company events and meetings including our new hire onboarding program and our weekly global All Hands\n\n - Own space and capacity planning and continually enhance office layout and seating plan\n\n - Manage mail, shipping & receiving, and other office logistics\n\n - Work with property management and vendors for various services, repair, and other support\n\n - Create office policies and processes to drive efficiency and better employee experiences\n\n⭐️ Is this you?\n\n - Previous experience as an office manager, administrator, or similar role\n\n - Experience in fast-growing, fast-changing tech companies a strong plus\n\n - Great customer service and hospitality mindset, friendly and approachable\n\n - Strong attention to details that impact employee experience\n\n - Proactive problem solver who anticipates and resolves issues\n\n - Excellent at prioritization, time management, and juggling of many tasks\n\n - Drawn to and already live by WRITER’s company values of Connect, Challenge, Own\n\n\n🍩 Benefits & perks (US Full-time employees)\n\n - Generous PTO, plus company holidays\n\n - Medical, dental, and vision coverage for you and your family\n\n - Paid parental leave for all parents (12 weeks)\n\n - Fertility and family planning support\n\n - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer\n\n - Flexible spending account and dependent FSA options\n\n - Health savings account for eligible plans with company contribution\n\n - Annual work-life stipends for:\n \n - Wellness stipend for gym, massage/chiropractor, personal training, etc.\n \n - Learning and development stipend\n\n - Company-wide off-sites and team off-sites\n\n - Competitive compensation, company stock options and 401k\n\nWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nBy submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.","compensation":{"compensationTierSummary":"$98.4K – $125K • Offers Equity","scrapeableCompensationSalarySummary":"$98.4K - $125K","compensationTiers":[{"id":"08351e6c-7b45-475b-90c6-11e6cdd855b8","tierSummary":"Base Compensation $98.4K – $125K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"2f5abef0-b242-4f54-b04a-01792ffcf34f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"5fb5ed58-7176-4006-8e40-1ebc407e9da2","summary":"Base Compensation $98.4K – $125K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":98400,"maxValue":125000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":98400,"maxValue":125000}]}}],"apiVersion":"1"}