At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
AI Fluency Assessment
Take our 10 minute AI Fluency Assessment by clicking the link above. See how your skills stack up against our sales bar, get a personalized tier, and walk away with actionable next steps to level up your AI skills.
Job Posted: June 2026
Location: India
Hi there!
We’re looking for a new Sales-Assist Representative to join the Sales-Assist Motion at Zapier.
Zapier’s on a mission to make everyone more productive at work. We are in search of individuals who are not just looking for a job, but are committed to building a rewarding career in sales. Ideal candidates will possess a genuine passion for sales, a desire to continually learn and improve, and the drive to achieve excellence within the industry.
Zapier has helped millions of people build businesses through the power of automation. The Sales Assist group serves customers as they evaluate and buy Zapier’s offers, through a high-velocity sales motion. We help customers primarily through live chat conversations through Zendesk, and some inbound demos over Zoom. We inspire deep automation use-cases pertaining to their role, and address any questions through their procurement and buying process. Ultimately, success here looks like removing friction from the purchase and adoption process through qualifying or converting leads.
If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…
You are located in India and able to work within the hours of ~9:00 pm - 7:00 am IST.
4+ years of experience, with a track record as a solutions engineer, technical account manager moving to sales, or a very technical quota-carrying salesperson with experience in a SaaS environment, especially across technical product-led companies with both self-serve and sales GTM) with exposure to international markets.
Able to work a high velocity sales queue for prolonged periods of time in your day (Live Chat)
You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
You’re experimental and have the ability to test our ideas rapidly and contribute to multiple sales projects.
You’re comfortable getting into the technicalities of our product, API offerings and curious about building solutions with these tools.
Self-managing and a high degree of agency to manage your calendar, pipeline and hit quotas
Effective cross-cultural communicator — able to communicate clearly with both customers and a distributed international team. Advanced working English comprehension.
You use AI in your work today — not occasionally, but as part of how you operate at a high level. You can point to workflows you’ve built, how your approach has evolved through iteration, and the impact on quality, efficiency, and experience — while intentionally applying AI for the right outcomes, setting a high bar for outputs, and taking ownership of what ships.
As a Sales-Assist Representative, you will have 3 main responsibilities:
Showcase Zapier as a potential solution for teams and businesses through multiple mediums - On a daily basis, most of your time will be on live chat (4+ hours) with customers through Zendesk. With the rest split between calls and emails. You’ll lead demos virtually to model a wide range of use-cases in which Zapier can help drive ROI for our customers. You’ll educate the user on use-cases to help inspire more ways they can automate within their business. You’ll lead them from interest, to learning more about our product to purchase. Success here is measured by our ability to qualify leads for other teams and convert customers yourself.
Create a Sales Pipeline for multiple motions- through live chat queues and product qualified lead (PQL) emails, you’ll drive an influenced revenue metric with qualified leads to be handed to other teams and members.
Maintain feedback loops back into the rest of the organization - Identifying learnings from your customer demos and passing them along as a feedback loop is critical in this role. This looks like tagging your call recordings with product feedback opportunities, or identifying areas where improved collateral may have accelerated the sales-process. To do so, you’ll need to be excellent at written communication.
You’ll work closely with numerous senior stakeholders and will be a part of several cross-functional steering committees as well.
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.
Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
","descriptionPlain":"AI AT ZAPIER\n\nAt Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.\n\nCheck out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.\n\n \n\nAI Fluency Assessment https://ai-fluency-hub.vercel.app\nTake our 10 minute AI Fluency Assessment by clicking the link above. See how your skills stack up against our sales bar, get a personalized tier, and walk away with actionable next steps to level up your AI skills.\n\n\n\nJob Posted: June 2026\n\nLocation: India\n\n\n\nHi there!\n\nWe’re looking for a new Sales-Assist Representative to join the Sales-Assist Motion at Zapier.\n\nZapier’s on a mission to make everyone more productive at work. We are in search of individuals who are not just looking for a job, but are committed to building a rewarding career in sales. Ideal candidates will possess a genuine passion for sales, a desire to continually learn and improve, and the drive to achieve excellence within the industry. \n\nZapier has helped millions of people build businesses through the power of automation. The Sales Assist group serves customers as they evaluate and buy Zapier’s offers, through a high-velocity sales motion. We help customers primarily through live chat conversations through Zendesk, and some inbound demos over Zoom. We inspire deep automation use-cases pertaining to their role, and address any questions through their procurement and buying process. Ultimately, success here looks like removing friction from the purchase and adoption process through qualifying or converting leads.\n\nIf you want to advance your career at a fast-growing, profitable, impact-driven company, read on…\n\n - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/\n\n - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/\n\n - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/\n\n - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/\n\n - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/\n \n \n\n\nABOUT YOU\n\n - You are located in India and able to work within the hours of ~9:00 pm - 7:00 am IST. \n\n - 4+ years of experience, with a track record as a solutions engineer, technical account manager moving to sales, or a very technical quota-carrying salesperson with experience in a SaaS environment, especially across technical product-led companies with both self-serve and sales GTM) with exposure to international markets.\n\n - Able to work a high velocity sales queue for prolonged periods of time in your day (Live Chat)\n\n - You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.\n\n - You’re experimental and have the ability to test our ideas rapidly and contribute to multiple sales projects.\n\n - You’re comfortable getting into the technicalities of our product, API offerings and curious about building solutions with these tools.\n\n - Self-managing and a high degree of agency to manage your calendar, pipeline and hit quotas\n\n - Effective cross-cultural communicator — able to communicate clearly with both customers and a distributed international team. Advanced working English comprehension. \n\n - You use AI in your work today — not occasionally, but as part of how you operate at a high level. You can point to workflows you’ve built, how your approach has evolved through iteration, and the impact on quality, efficiency, and experience — while intentionally applying AI for the right outcomes, setting a high bar for outputs, and taking ownership of what ships.\n\n\n\n\nTHINGS YOU’LL DO\n\nAs a Sales-Assist Representative, you will have 3 main responsibilities:\n\n 1. Showcase Zapier as a potential solution for teams and businesses through multiple mediums - On a daily basis, most of your time will be on live chat (4+ hours) with customers through Zendesk. With the rest split between calls and emails. You’ll lead demos virtually to model a wide range of use-cases in which Zapier can help drive ROI for our customers. You’ll educate the user on use-cases to help inspire more ways they can automate within their business. You’ll lead them from interest, to learning more about our product to purchase. Success here is measured by our ability to qualify leads for other teams and convert customers yourself.\n\n 2. Create a Sales Pipeline for multiple motions- through live chat queues and product qualified lead (PQL) emails, you’ll drive an influenced revenue metric with qualified leads to be handed to other teams and members.\n\n 3. Maintain feedback loops back into the rest of the organization - Identifying learnings from your customer demos and passing them along as a feedback loop is critical in this role. This looks like tagging your call recordings with product feedback opportunities, or identifying areas where improved collateral may have accelerated the sales-process. To do so, you’ll need to be excellent at written communication.\n\nYou’ll work closely with numerous senior stakeholders and will be a part of several cross-functional steering committees as well.\n\n\n\n\nHOW TO APPLY\n\nAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.\n\nEducation is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.\n\nAfter you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!\n\nZapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct https://zapier.com/jobs/zapier-code-of-conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.\n\nZapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here https://zapier.com/legal/data-privacy.\n\nZapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.\n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit for a list of countries where we currently cannot have Zapiens permanently working.\n\n\n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.","compensation":{"compensationTierSummary":"₹35,75,300 – ₹49,96,800 • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"₹35,75,300 - ₹49,96,800","compensationTiers":[{"id":"4abec16b-cac9-4210-a9a6-c66b692b4f52","tierSummary":"OTE ₹35,75,300 – ₹49,96,800 • Offers Equity • Offers Commission","title":"India","additionalInformation":null,"components":[{"id":"5ec07661-7f70-4fb2-b3bc-4c37774455aa","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"INR","minValue":null,"maxValue":null},{"id":"28f01b45-2ed7-4111-a68d-ca0cc12bac7b","summary":"OTE ₹35,75,300 – ₹49,96,800","compensationType":"Salary","interval":"1 YEAR","currencyCode":"INR","minValue":3575300,"maxValue":4996800},{"id":"1159e983-cd7a-4737-8987-aac85bed0bef","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"INR","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"INR","minValue":3575300,"maxValue":4996800},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"b44562d1-85ef-4eb0-bce1-36aeb2b008fb","title":"Sr. Manager, Performance Marketing","department":"Campaign Marketing","team":"Campaign Marketing","employmentType":"FullTime","location":"NAMER","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-17T19:51:45.025+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/zapier/b44562d1-85ef-4eb0-bce1-36aeb2b008fb","applyUrl":"https://jobs.ashbyhq.com/zapier/b44562d1-85ef-4eb0-bce1-36aeb2b008fb/application","descriptionHtml":"At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Hi there!
I'm looking for someone who can do two things at once: build our enterprise account-based marketing strategy from the ground up, and bring real discipline and pace to how we run paid media. Today our ABM motion is early, so there's a lot of white space to architect. At the same time, our paid programs need a leader who sets a high bar for testing speed and output quality, for both our PLG and SLG goals. If you're someone who builds with AI as the default way of working and want to own the strategic architecture and the operational execution, I'd love to talk.
Zapier is looking for a Sr. Manager of Performance Marketing to lead our enterprise account-based marketing strategy and manage our paid advertising programs across both self-serve and enterprise motions. This role sits at the intersection of marketing, sales, and customer success, building personalized, AI-powered programs to engage and convert our largest target accounts, while also owning the paid media budget, agency relationships, and testing cadence that drive our broader pipeline. This person will manage a small team, along with our contractor and agency partners, with the potential to take on additional teams as we scale. You'll use AI and automation daily: accelerating experimentation and using data signals to make decisions at speed.
About You
You have 6+ years of experience in ABM, enterprise demand-generation marketing, performance marketing, or an equivalent field.
You're comfortable working with Sales, RevOps, Demand Gen, and creative/agency partners to align on target-account lists and engagement plans.
You've executed multi-touch ABM campaigns (email, ads, events, personalized outreach, direct mail, etc.) and you're driven by measurable outcomes.
You understand account-level metrics (engagement, pipeline, conversion) and iterate campaigns based on data.
You have hands-on experience managing large-scale paid advertising budgets and agency relationships across both self-serve and enterprise motions (paid search, paid social, etc.).
You have an AI-forward mindset. You actively use AI tools (LLMs, automation platforms, AI-powered analytics) to increase speed, quality, and leverage in your work, and can point to specific systems you've built, not just tools you've tried.
You have direct people management experience, including managing individual contributors and external agency or contractor relationships, and you're energized by growing a small team into a larger one over time.
You thrive in a remote, autonomous environment and communicate clearly with cross-functional teams.
Things You'll Do
Define and own the ABM strategy for enterprise targets: account segmentation, journey mapping, campaign plans, and paid ads strategy.
Design and lead the team structure and operating model for ABM and paid, including how the sub-teams, contractors, and agencies work together, and evolve it as the org grows.
Collaborate with Demand Gen, Sales, Sales Engineering, Customer Success, and Product teams to align on account selection, goals, and engagement cadences.
Set the strategy and success metrics for ABM and paid, then enable the team to make the day-to-day campaign, budget, and channel decisions to hit them.
Partner with Sales, RevOps, and Demand Gen leadership to co-define the enterprise pipeline strategy
Build and maintain strong working relationships with Sales leadership and reps to ensure account selection and engagement plans stay tightly aligned to pipeline goals.
Own and optimize paid media agency relationships, setting goals, managing output quality, and ensuring agency execution aligns with pipeline objectives.
Create tailored messaging, creative, targeting, and campaign structure in collaboration with in-house and agency partners.
Measure, report, and optimize account-level performance (pipeline, opportunity creation, revenue influenced, ACV, and pipeline velocity).
Build AI-powered workflows and processes that support fast, iterative campaign testing, optimization, and scale.
Scale repeatable ABM processes and share best practices across the marketing organization.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
","descriptionPlain":"AI AT ZAPIER\n\nAt Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.\n\nCheck out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.\n\n \n\nHi there!\n\n\n\nI'm looking for someone who can do two things at once: build our enterprise account-based marketing strategy from the ground up, and bring real discipline and pace to how we run paid media. Today our ABM motion is early, so there's a lot of white space to architect. At the same time, our paid programs need a leader who sets a high bar for testing speed and output quality, for both our PLG and SLG goals. If you're someone who builds with AI as the default way of working and want to own the strategic architecture and the operational execution, I'd love to talk.\n\nZapier is looking for a Sr. Manager of Performance Marketing to lead our enterprise account-based marketing strategy and manage our paid advertising programs across both self-serve and enterprise motions. This role sits at the intersection of marketing, sales, and customer success, building personalized, AI-powered programs to engage and convert our largest target accounts, while also owning the paid media budget, agency relationships, and testing cadence that drive our broader pipeline. This person will manage a small team, along with our contractor and agency partners, with the potential to take on additional teams as we scale. You'll use AI and automation daily: accelerating experimentation and using data signals to make decisions at speed.\n\n - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/\n\n - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/\n\n - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/\n\n - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/\n\n - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/\n\nAbout You\n\n - You have 6+ years of experience in ABM, enterprise demand-generation marketing, performance marketing, or an equivalent field.\n\n - You're comfortable working with Sales, RevOps, Demand Gen, and creative/agency partners to align on target-account lists and engagement plans.\n\n - You've executed multi-touch ABM campaigns (email, ads, events, personalized outreach, direct mail, etc.) and you're driven by measurable outcomes.\n\n - You understand account-level metrics (engagement, pipeline, conversion) and iterate campaigns based on data.\n\n - You have hands-on experience managing large-scale paid advertising budgets and agency relationships across both self-serve and enterprise motions (paid search, paid social, etc.).\n\n - You have an AI-forward mindset. You actively use AI tools (LLMs, automation platforms, AI-powered analytics) to increase speed, quality, and leverage in your work, and can point to specific systems you've built, not just tools you've tried.\n\n - You have direct people management experience, including managing individual contributors and external agency or contractor relationships, and you're energized by growing a small team into a larger one over time.\n\n - You thrive in a remote, autonomous environment and communicate clearly with cross-functional teams.\n\nThings You'll Do\n\n - Define and own the ABM strategy for enterprise targets: account segmentation, journey mapping, campaign plans, and paid ads strategy.\n\n - Design and lead the team structure and operating model for ABM and paid, including how the sub-teams, contractors, and agencies work together, and evolve it as the org grows.\n\n - Collaborate with Demand Gen, Sales, Sales Engineering, Customer Success, and Product teams to align on account selection, goals, and engagement cadences.\n\n - Set the strategy and success metrics for ABM and paid, then enable the team to make the day-to-day campaign, budget, and channel decisions to hit them.\n\n - Partner with Sales, RevOps, and Demand Gen leadership to co-define the enterprise pipeline strategy\n\n - Build and maintain strong working relationships with Sales leadership and reps to ensure account selection and engagement plans stay tightly aligned to pipeline goals.\n\n - Own and optimize paid media agency relationships, setting goals, managing output quality, and ensuring agency execution aligns with pipeline objectives.\n\n - Create tailored messaging, creative, targeting, and campaign structure in collaboration with in-house and agency partners.\n\n - Measure, report, and optimize account-level performance (pipeline, opportunity creation, revenue influenced, ACV, and pipeline velocity).\n\n - Build AI-powered workflows and processes that support fast, iterative campaign testing, optimization, and scale.\n\n - Scale repeatable ABM processes and share best practices across the marketing organization.\n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.","compensation":{"compensationTierSummary":"$174K – $261.2K • Offers Equity • Offers Bonus • Multiple Ranges","scrapeableCompensationSalarySummary":"$174K - $261.2K","compensationTiers":[{"id":"d3fe0cec-c893-4606-8eae-0d34300a9afe","tierSummary":"$174K – $261.2K • Offers Equity • Offers Bonus","title":"US","additionalInformation":null,"components":[{"id":"7887a6e0-a7a2-4470-a827-be4d4dbde943","summary":"$174K – $261.2K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":261200},{"id":"998f2ba6-1c4a-44d5-8229-2aedf96d795e","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"fe93d6a6-cf74-4946-9a72-a25e1108a866","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"dea26cda-ff30-404c-b75f-1ae68c682d55","tierSummary":"$174K – $261.2K • Offers Equity • Offers Bonus","title":"Canada","additionalInformation":null,"components":[{"id":"e3c1cb8c-6edf-4ed0-a810-14b67b6ef57d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b247023d-d568-4f22-b119-cd534b457852","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6ffd7e88-cac4-4260-8dce-816c5890e474","summary":"$174K – $261.2K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":261200}]}],"summaryComponents":[{"minValue":174000,"maxValue":261200,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"Bonus","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"76142710-4f88-486a-aa4a-3814023e1651","title":"Director, Engineering (Enterprise)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"NAMER","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-02T16:08:34.898+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/zapier/76142710-4f88-486a-aa4a-3814023e1651","applyUrl":"https://jobs.ashbyhq.com/zapier/76142710-4f88-486a-aa4a-3814023e1651/application","descriptionHtml":"At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Location: North America
Hi there!
Zapier is becoming the governed action, context, and execution layer for agents: the platform enterprises trust to let AI act on their real systems, safely. The Enterprise engineering organization builds the foundation that promise depends on - identity, access, audit, and administrative control that hold up whether the actor taking action is a human clicking through a Zap, code running on a schedule, or an AI agent operating on its own.
We're looking for a Director of Engineering to lead Zapier's Enterprise engineering organization into its next phase of growth. As agent adoption accelerates and the bar for enterprise trust keeps rising, this org's work is becoming more central to Zapier's strategy, and you'll have real latitude to shape what world-class identity, audit, and governance infrastructure looks like at Zapier's next scale.
You'll partner closely with a group of engineers, product managers, designers, peer leaders across the org, and with go-to-market teams who depend on your organization to close and support Zapier's largest customers. You’ll have real influence shaping the operating mechanics of your org.
We're looking for someone energized by exactly this kind of work: someone who wants to build the definitive playbook for how Zapier governs AI acting on behalf of its customers, at the moment that work matters most.
We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.
Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to whoever applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:
You think in terms of governance, not just features. You understand that identity, access control, audit, and policy aren't compliance checkboxes - they're the trust infrastructure that determines whether enterprises can safely let AI act on their systems. You've built or led systems where getting this wrong has real consequences, and you bring that judgment to every product and architecture decision.
You raise the bar on reliability as you scale. You've built strong service ownership models, clear on-call practices, and durable quality bars in fast-growing engineering organizations. You treat reliability and operational excellence as a competitive advantage rather than an afterthought, and you know how to instill that discipline in a team that's scaling quickly.
You set technical direction - you don't just execute someone else's. You partner deeply with Product and Design as peers and shape strategy together, but you bring a strong, independent engineering point of view to that partnership. You're comfortable being the person who pushes back on a roadmap when the technical or operational reality demands it.
You've scaled engineering organizations through structural change. You've led teams of managers and technical leads through real organizational transitions, not just steady-state growth - shifting operating models, redefining ownership, or integrating new ways of working. You know how to bring a team through ambiguity without losing their trust or their output.
You are deeply customer- and stakeholder-oriented. You've worked directly with sales, customer success, and enterprise customers to understand what \"enterprise-ready\" actually means in practice, and you've made the tradeoffs between enterprise scale and delivery speed. You're a credible, responsive partner to go-to-market teams without letting reactive asks crowd out foundational work.
You've driven engineering quality and velocity with data. You've established data-driven approaches to measuring delivery, reliability, and quality, and used them to make real investment tradeoffs rather than to produce a dashboard. You have a point of view on balancing reactive/KTLO work against proactive investment, with mechanisms to keep that balance honest.
You are a skilled mentor, coach, and communicator. You have a track record of developing engineers and engineering leaders, and you communicate proactively and clearly, in writing by default, to align technical and non-technical stakeholders on vision, tradeoffs, and results.
You lead AI-native engineering, not just AI-native products. You've used AI coding agents and orchestration tools (Cursor, Claude Code, Codex, or similar), and you have a concrete point of view on how they change what \"good\" engineering practice looks like - code review, on-call ownership, and quality bars all need rethinking when a meaningful share of code is agent-authored. You embed accountability into AI-assisted workflows rather than lowering the bar for velocity, and you expect the same discipline from your teams.
You champion efficiency and leverage. At Zapier, your work has a disproportionate impact on the business. You default to AI-first thinking in your own work and your team's, and you build systems and practices that compound impact over time rather than relying on heroics.
This organization spans identity and access management, audit and compliance infrastructure, admin and asset management tooling, AI/agent governance, and enterprise customer-facing engineering.
Governance Vision & Strategy
Define and drive the strategy and roadmap for Zapier's Enterprise Governance bet, in partnership with Product and Design leaders and connected explicitly to Zapier's company-wide agent strategy
Own the org’s technical point of view on identity, access, audit, and policy, and defend it in cross-functional and executive settings
Make the staffing and investment trade-off calls across initiatives that no single initiative or team can make for itself
AI-Native Governance & Engineering
Own the technical roadmap for the systems that let enterprises govern AI acting on their behalf: identity and permissions for agents, audit trails for actions, and policy controls that scale beyond human-only usage
Define what safe, accountable AI-native engineering practice looks like for your own teams - code review, on-call ownership, quality bars for agent-authored work
Identify and implement AI-powered tooling that accelerates your teams' own delivery velocity and quality
Reliability & Trust
Be accountable for the reliability of Zapier's identity, audit, and admin infrastructure, including the Tier-1 services enterprise customers depend on most
Build bench strength and resilience across critical systems as the team and its scope continue to grow
Step in during major incidents, coordinating cross-functional resources and setting stakeholder expectations when severity demands senior leadership involvement
Customer & Cross-Org Partnership
Partner directly with Sales, Customer Success, and enterprise customers to translate real deal and support needs into a defensible engineering roadmap
Take ownership by default on cross-org technical initiatives touching identity and governance - including new shared infrastructure being built with adjacent orgs - rather than waiting to be assigned
Team Building & Talent
Build on and further develop the strong enterprise engineering organization
Ensure managers and ICs have clear growth paths and the feedback they need to improve; develop the next generation of engineering leaders
Own the output and outcomes of your teams and the systems they own
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
","descriptionPlain":"AI AT ZAPIER\n\nAt Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.\n\nCheck out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.\n\n \n\nLocation: North America \n\n\n\nHi there!\n\nZapier is becoming the governed action, context, and execution layer for agents: the platform enterprises trust to let AI act on their real systems, safely. The Enterprise engineering organization builds the foundation that promise depends on - identity, access, audit, and administrative control that hold up whether the actor taking action is a human clicking through a Zap, code running on a schedule, or an AI agent operating on its own.\n\nWe're looking for a Director of Engineering to lead Zapier's Enterprise engineering organization into its next phase of growth. As agent adoption accelerates and the bar for enterprise trust keeps rising, this org's work is becoming more central to Zapier's strategy, and you'll have real latitude to shape what world-class identity, audit, and governance infrastructure looks like at Zapier's next scale.\n\nYou'll partner closely with a group of engineers, product managers, designers, peer leaders across the org, and with go-to-market teams who depend on your organization to close and support Zapier's largest customers. You’ll have real influence shaping the operating mechanics of your org.\n\nWe're looking for someone energized by exactly this kind of work: someone who wants to build the definitive playbook for how Zapier governs AI acting on behalf of its customers, at the moment that work matters most.\n\nWe know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.\n\n - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/\n\n - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/\n\n - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/\n\n - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/\n\n - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/\n\nEven though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to whoever applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:\n\n\n\n\nABOUT YOU\n\nYou think in terms of governance, not just features. You understand that identity, access control, audit, and policy aren't compliance checkboxes - they're the trust infrastructure that determines whether enterprises can safely let AI act on their systems. You've built or led systems where getting this wrong has real consequences, and you bring that judgment to every product and architecture decision.\n\nYou raise the bar on reliability as you scale. You've built strong service ownership models, clear on-call practices, and durable quality bars in fast-growing engineering organizations. You treat reliability and operational excellence as a competitive advantage rather than an afterthought, and you know how to instill that discipline in a team that's scaling quickly.\n\nYou set technical direction - you don't just execute someone else's. You partner deeply with Product and Design as peers and shape strategy together, but you bring a strong, independent engineering point of view to that partnership. You're comfortable being the person who pushes back on a roadmap when the technical or operational reality demands it.\n\nYou've scaled engineering organizations through structural change. You've led teams of managers and technical leads through real organizational transitions, not just steady-state growth - shifting operating models, redefining ownership, or integrating new ways of working. You know how to bring a team through ambiguity without losing their trust or their output.\n\nYou are deeply customer- and stakeholder-oriented. You've worked directly with sales, customer success, and enterprise customers to understand what \"enterprise-ready\" actually means in practice, and you've made the tradeoffs between enterprise scale and delivery speed. You're a credible, responsive partner to go-to-market teams without letting reactive asks crowd out foundational work.\n\nYou've driven engineering quality and velocity with data. You've established data-driven approaches to measuring delivery, reliability, and quality, and used them to make real investment tradeoffs rather than to produce a dashboard. You have a point of view on balancing reactive/KTLO work against proactive investment, with mechanisms to keep that balance honest.\n\nYou are a skilled mentor, coach, and communicator. You have a track record of developing engineers and engineering leaders, and you communicate proactively and clearly, in writing by default, to align technical and non-technical stakeholders on vision, tradeoffs, and results.\n\nYou lead AI-native engineering, not just AI-native products. You've used AI coding agents and orchestration tools (Cursor, Claude Code, Codex, or similar), and you have a concrete point of view on how they change what \"good\" engineering practice looks like - code review, on-call ownership, and quality bars all need rethinking when a meaningful share of code is agent-authored. You embed accountability into AI-assisted workflows rather than lowering the bar for velocity, and you expect the same discipline from your teams.\n\nYou champion efficiency and leverage. At Zapier, your work has a disproportionate impact on the business. You default to AI-first thinking in your own work and your team's, and you build systems and practices that compound impact over time rather than relying on heroics.\n\n\n\n\nWHAT YOU'LL BE ACCOUNTABLE FOR\n\nThis organization spans identity and access management, audit and compliance infrastructure, admin and asset management tooling, AI/agent governance, and enterprise customer-facing engineering.\n\nGovernance Vision & Strategy\n\n - Define and drive the strategy and roadmap for Zapier's Enterprise Governance bet, in partnership with Product and Design leaders and connected explicitly to Zapier's company-wide agent strategy\n\n - Own the org’s technical point of view on identity, access, audit, and policy, and defend it in cross-functional and executive settings\n\n - Make the staffing and investment trade-off calls across initiatives that no single initiative or team can make for itself\n\nAI-Native Governance & Engineering\n\n - Own the technical roadmap for the systems that let enterprises govern AI acting on their behalf: identity and permissions for agents, audit trails for actions, and policy controls that scale beyond human-only usage\n\n - Define what safe, accountable AI-native engineering practice looks like for your own teams - code review, on-call ownership, quality bars for agent-authored work\n\n - Identify and implement AI-powered tooling that accelerates your teams' own delivery velocity and quality\n\nReliability & Trust\n\n - Be accountable for the reliability of Zapier's identity, audit, and admin infrastructure, including the Tier-1 services enterprise customers depend on most\n\n - Build bench strength and resilience across critical systems as the team and its scope continue to grow\n\n - Step in during major incidents, coordinating cross-functional resources and setting stakeholder expectations when severity demands senior leadership involvement\n\nCustomer & Cross-Org Partnership\n\n - Partner directly with Sales, Customer Success, and enterprise customers to translate real deal and support needs into a defensible engineering roadmap\n\n - Take ownership by default on cross-org technical initiatives touching identity and governance - including new shared infrastructure being built with adjacent orgs - rather than waiting to be assigned\n\nTeam Building & Talent\n\n - Build on and further develop the strong enterprise engineering organization\n\n - Ensure managers and ICs have clear growth paths and the feedback they need to improve; develop the next generation of engineering leaders\n\n - Own the output and outcomes of your teams and the systems they own\n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.","compensation":{"compensationTierSummary":"$280.3K – $420.5K • Offers Equity • Offers Bonus • Multiple Ranges","scrapeableCompensationSalarySummary":"$280.3K - $420.5K","compensationTiers":[{"id":"dbce6046-1375-4d57-bdb8-6076577ee938","tierSummary":"$280.3K – $420.5K • Offers Equity • Offers Bonus","title":"United States","additionalInformation":null,"components":[{"id":"dd6b58d7-5e3a-4739-b5ec-cdedb2295783","summary":"$280.3K – $420.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":280300,"maxValue":420500},{"id":"45910dd6-06cf-482e-ae3b-90d3e7768689","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"506ab1af-003a-4c33-8224-f56e7f6c379f","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]},{"id":"8599dd8f-3a72-449e-a965-ad3616d51196","tierSummary":"CA$280.3K – CA$420.5K • Offers Equity • Offers Bonus","title":"Canada","additionalInformation":null,"components":[{"id":"f41e00a7-36ff-4e34-973d-619787159596","summary":"CA$280.3K – CA$420.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":280300,"maxValue":420500},{"id":"70176418-313d-4322-8098-3621d797636a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"1e5ca509-da28-44c8-b9ae-88aa4e00e88a","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":280300,"maxValue":420500},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Bonus","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"38434b88-086c-424b-8d18-8d006e0b71b8","title":"Engineer, Applied AI","department":"Data","team":"Data","employmentType":"FullTime","location":"NAMER","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"EMEA","address":{"postalAddress":{}}}],"publishedAt":"2026-06-30T21:44:34.478+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/zapier/38434b88-086c-424b-8d18-8d006e0b71b8","applyUrl":"https://jobs.ashbyhq.com/zapier/38434b88-086c-424b-8d18-8d006e0b71b8/application","descriptionHtml":"At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Hi there!
Are you excited about building the platform that makes AI and machine learning development faster, safer, and more reliable across an entire company? We’re thrilled to invite you to join Zapier’s AI Platform team as an Applied AI Engineer!
As a key member of this team, you’ll help build and evolve the shared infrastructure that powers AI and ML development across Zapier. The AI Platform team owns the common foundations that product and engineering teams rely on when building with machine learning and generative AI - including systems like our LLM proxy server, observability tooling, and ML Ops platform capabilities.
This is a highly leveraged role. Rather than building a single end-user feature, you’ll create the core systems, tooling, and standards that many teams use as their baseline for shipping intelligent products and internal AI-powered workflows. You’ll work at the intersection of platform engineering, applied AI, and developer experience to make it easier for teams across Zapier to build with LLMs and ML systems in a scalable, secure, and production-ready way.
Your work will focus heavily on LLM Ops and ML Ops: improving how models are accessed, monitored, evaluated, deployed, governed, and operated in production. You’ll help define the paved road for teams building with AI at Zapier.
If you’re passionate about large language models, machine learning systems, developer platforms, and building tools that help other engineers move faster, we’d love to meet you!
If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…
Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:
You have 4+ years of experience in software engineering, including experience building and operating production AI/ML systems. You bring solid engineering fundamentals, good communication skills, and a desire to build reliable systems that others can depend on.
You have at least 1 year of experience in LLM Ops, ML Ops, or adjacent platform/infrastructure work. You’re interested in the practical challenges of operating these systems, including reliability, performance, safety, and cost.
You have experience contributing to backend systems, developer tooling, internal platforms, or infrastructure that supports other engineers. You enjoy simplifying complex workflows and improving how teams build and ship software.
You have experience of working through the full lifecycle of building, testing, deploying, and scaling ML/ LLM architectures.
You are thoughtful about engineering trade-offs and are developing a strong understanding of how to balance reliability, latency, cost, quality, and maintainability in production systems.
You enjoy working collaboratively and learning from others. You’re excited to partner with more senior engineers and cross-functional teams to build reusable platform capabilities that make AI and ML development easier across the company.
You embody our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate to democratize automation.
Contribute to shared AI Platform capabilities that support teams building with machine learning and generative AI across Zapier.
You will work mostly in TypeScript & Python. Experience isn’t strictly required, but it is a big plus. Comfort with typed languages and modern backend practices is a must.
Help develop and maintain core services such as our LLM proxy server, platform APIs, and reusable tooling that standardize how teams access and operate models in production.
Build and improve parts of our LLM Ops and ML Ops stack, including observability, monitoring, evaluation workflows, and operational tooling.
Help design and implement systems that improve the performance, reliability, safety, and cost efficiency of AI-powered experiences.
Collaborate closely with engineers across product, infra, and data teams to ensure our AI components are reusable, well-documented, and easy to adopt company-wide.
Evaluate emerging tools, models, and patterns in the AI ecosystem, and help determine which ones should be incorporated into Zapier’s shared platform.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
","descriptionPlain":"AI AT ZAPIER\n\nAt Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.\n\nCheck out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.\n\n \n\nHi there!\n\nAre you excited about building the platform that makes AI and machine learning development faster, safer, and more reliable across an entire company? We’re thrilled to invite you to join Zapier’s AI Platform team as an Applied AI Engineer!\n\nAs a key member of this team, you’ll help build and evolve the shared infrastructure that powers AI and ML development across Zapier. The AI Platform team owns the common foundations that product and engineering teams rely on when building with machine learning and generative AI - including systems like our LLM proxy server, observability tooling, and ML Ops platform capabilities.\n\nThis is a highly leveraged role. Rather than building a single end-user feature, you’ll create the core systems, tooling, and standards that many teams use as their baseline for shipping intelligent products and internal AI-powered workflows. You’ll work at the intersection of platform engineering, applied AI, and developer experience to make it easier for teams across Zapier to build with LLMs and ML systems in a scalable, secure, and production-ready way.\n\nYour work will focus heavily on LLM Ops and ML Ops: improving how models are accessed, monitored, evaluated, deployed, governed, and operated in production. You’ll help define the paved road for teams building with AI at Zapier.\n\nIf you’re passionate about large language models, machine learning systems, developer platforms, and building tools that help other engineers move faster, we’d love to meet you!\n\nIf you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…\n\n - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/\n\n - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/\n\n - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/\n\n - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/\n\n - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/\n\nEven though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:\n\n\n\n\nABOUT YOU\n\nYou have 4+ years of experience in software engineering, including experience building and operating production AI/ML systems. You bring solid engineering fundamentals, good communication skills, and a desire to build reliable systems that others can depend on.\n\nYou have at least 1 year of experience in LLM Ops, ML Ops, or adjacent platform/infrastructure work. You’re interested in the practical challenges of operating these systems, including reliability, performance, safety, and cost.\n\nYou have experience contributing to backend systems, developer tooling, internal platforms, or infrastructure that supports other engineers. You enjoy simplifying complex workflows and improving how teams build and ship software.\n\nYou have experience of working through the full lifecycle of building, testing, deploying, and scaling ML/ LLM architectures.\n\nYou are thoughtful about engineering trade-offs and are developing a strong understanding of how to balance reliability, latency, cost, quality, and maintainability in production systems.\n\nYou enjoy working collaboratively and learning from others. You’re excited to partner with more senior engineers and cross-functional teams to build reusable platform capabilities that make AI and ML development easier across the company.\n\nYou embody our values. At Zapier, our values https://zapier.com/jobs/culture-and-values-at-zapier are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate to democratize automation.\n\n\n\n\nTHINGS YOU’LL DO\n\n - Contribute to shared AI Platform capabilities that support teams building with machine learning and generative AI across Zapier.\n\n - You will work mostly in TypeScript & Python. Experience isn’t strictly required, but it is a big plus. Comfort with typed languages and modern backend practices is a must.\n\n - Help develop and maintain core services such as our LLM proxy server, platform APIs, and reusable tooling that standardize how teams access and operate models in production.\n\n - Build and improve parts of our LLM Ops and ML Ops stack, including observability, monitoring, evaluation workflows, and operational tooling.\n\n - Help design and implement systems that improve the performance, reliability, safety, and cost efficiency of AI-powered experiences.\n\n - Collaborate closely with engineers across product, infra, and data teams to ensure our AI components are reusable, well-documented, and easy to adopt company-wide.\n\n - Evaluate emerging tools, models, and patterns in the AI ecosystem, and help determine which ones should be incorporated into Zapier’s shared platform.\n\n \n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.","compensation":{"compensationTierSummary":"$191.5K – $287.3K • Offers Equity • Offers Bonus • Multiple Ranges","scrapeableCompensationSalarySummary":"$191.5K - $287.3K","compensationTiers":[{"id":"2bb3fdcb-987b-4cee-abc1-ae238f7c562d","tierSummary":"Base Salary $191.5K – $287.3K • Offers Equity • Offers Bonus","title":"United States","additionalInformation":null,"components":[{"id":"4705894c-20dc-4584-ac72-991de9bed7d3","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"5b715880-4d38-4ffe-886e-3fdf31a2b9de","summary":"Base Salary $191.5K – $287.3K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":191500,"maxValue":287300},{"id":"c173f8e3-fc5f-4a40-94ae-bde35b5e1516","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"53ade804-c6ee-4696-8b3a-a0a629d5d695","tierSummary":"Base Salary CA$191.5K – CA$287.3K • Offers Equity • Offers Bonus","title":"Canada","additionalInformation":null,"components":[{"id":"f814351c-97ad-45e6-9a12-fa8ac35fc126","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"8061b24a-0f72-4b14-a56f-c3d0db24d0a3","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"ed7389df-4e2e-457f-9143-523fd03c4d43","summary":"Base Salary CA$191.5K – CA$287.3K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":191500,"maxValue":287300}]},{"id":"861b3944-734b-4c2c-b142-ac214ddec5bb","tierSummary":"Base Salary €102.1K – €153.1K • Offers Equity • Offers Bonus","title":"Spain","additionalInformation":null,"components":[{"id":"1c983e27-4535-4093-87a8-cd8f8ee3772f","summary":"Base Salary €102.1K – €153.1K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":102100,"maxValue":153100},{"id":"cb2d0c6b-7eab-4173-a3f4-dd025fefafcc","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"72dcbfb7-35ed-4f93-83a1-a5de8988df34","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"EUR","minValue":null,"maxValue":null}]},{"id":"22d52fa4-f3d2-48eb-921c-b8df80754812","tierSummary":"Base Salary £109.4K – £164.2K • Offers Equity • Offers Bonus","title":"United Kingdom","additionalInformation":null,"components":[{"id":"020d6b6b-cc56-40ac-b250-52bb6d6c72ce","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null},{"id":"f1dfd994-6bc1-498c-9394-882db657ff47","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"96679032-e0f4-4eee-9e3f-36e70776a593","summary":"Base Salary £109.4K – £164.2K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":109400,"maxValue":164200}]}],"summaryComponents":[{"compensationType":"Bonus","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":191500,"maxValue":287300},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"1767482d-de23-460c-80eb-6d0a3caa72ab","title":"Staff Backend Engineer, Revenue","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"NAMER","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"APAC","address":{"postalAddress":{}}},{"location":"EMEA","address":{"postalAddress":{}}}],"publishedAt":"2026-06-30T21:30:07.895+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/zapier/1767482d-de23-460c-80eb-6d0a3caa72ab","applyUrl":"https://jobs.ashbyhq.com/zapier/1767482d-de23-460c-80eb-6d0a3caa72ab/application","descriptionHtml":"At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Job Posted: April 29, 2026
Updated: June 19, 2026
Location: Americas - North, Central and South America, EMEA, APAC
Zapier's mission is to make automation work for everyone. That mission is funded by revenue — and every dollar of it flows through Revenue Zone. We build and operate the infrastructure behind billing, subscriptions, payments, pricing, entitlements, and checkout across everything Zapier ships: self-serve plans, enterprise contracts, and ecosystem offerings. When a customer upgrades, renews, changes plans, or pays an invoice, our systems make it happen — correctly, instantly, and at scale.
We're hiring a Staff Engineer to own the technical vision and long-term architecture for Revenue Zone. You'll define the pricing primitives, service boundaries, and data models that let Zapier ship pricing and packaging changes in days instead of months — while keeping every dollar accounted for accurately. That means designing the framework and abstractions product teams plug into so they can launch new SKUs without becoming billing experts, building configuration-driven infrastructure for pricing experimentation, and ensuring the platform evolves without foundational rewrites.
This is production-critical, finance-grade infrastructure where correctness is non-negotiable. You'll drive alignment across teams in a space defined by high ambiguity and competing constraints, working closely with Product, Engineering, Finance, and Sales. The role is particularly exciting because decisions here ripple across Zapier — shaping how the company monetizes its next phase of growth.
Proven engineering impact: You've driven outcomes in complex, production systems at scale — shipping projects that delivered measurable improvements in environments where requirements shifted under you. You separate essential from accidental complexity, make tradeoffs explicit, and use data to inform decisions without becoming paralyzed by it. Many strong candidates have 8+ years of experience, but we hire for impact and capability, not tenure.
Billing/payments/monetization domain experience: You bring strong domain knowledge in billing systems, subscription management, payment processing, or financial platforms. You understand metered billing, pricing models, entitlements, revenue recognition, and the operational complexity of supporting enterprise customers. You know that billing isn't just a backend problem — it touches sales, finance, support, and product, and you've navigated that reality.
API, platform, and performance expertise: You've designed and built APIs that serve multiple consumers — internal teams, external partners, and user-facing products — and you know how to evolve systems without breaking existing integrations. You have a track record of identifying and resolving performance bottlenecks through profiling, caching, database optimization, and delivering measurable improvements that impact user experience and conversion.
Outcome-driven and customer-focused: You care deeply about the problems our customers are trying to solve and define success by the results they achieve — not the elegance of the technical solution. You fall in love with the problem, not your first implementation, and are willing to rethink or pivot when it better serves the customer and the business.
Cross-team leadership and proactive ownership: You've led technical initiatives that span multiple teams and operate with end-to-end ownership. You gather requirements, surface risks early, align stakeholders, and drive ambiguous problems through to measurable outcomes. You're a trusted partner to Engineering, Product, and Design leadership — helping shape roadmaps, translating business strategy into technical direction, and amplifying other engineers by raising standards and building durable foundations that create leverage across teams.
AI fluency: You use AI coding tools as a regular part of your workflow and have a point of view on where they accelerate delivery and where human judgment is non-negotiable. In a high-correctness domain like payments and billing, you know the difference between automating boilerplate and trusting AI with revenue logic — and you bring that judgment to the engineers you work with.
Comfort with complexity: You're at home in large, mature codebases — you know how to navigate a monolith, find the right leverage points, and make meaningful progress without waiting for a clean slate.
Serve as a technical leader within the Revenue Zone: You’ll operate as part of the zone’s leadership team, partnering closely with Engineering, Product, and Design to shape strategy and roadmap decisions. You’ll translate business context into technical direction—and ensure engineering tradeoffs are clearly understood at the business level.
Shape the long-term platform vision: You’ll define and evolve the architectural direction of the Revenue Zone, balancing near-term delivery with long-term durability, extensibility, and operational excellence.
Lead high-impact technical initiatives: You’ll drive the strategic evolution of our monetization platform—decoupling billing from account systems, clarifying system boundaries, and consolidating pricing infrastructure. You’ll build flexible, configurable foundations that enable fast Pricing and Packaging experimentation and seamless launch moments across the customer lifecycle, while supporting clean, reliable data for Finance and Pricing & Packaging.
Own and strengthen revenue-critical systems: You’ll be responsible for systems across the Revenue Zone—Billing, Pricing, Payments, Checkout, and Entitlements—ensuring they are resilient, observable, and correct. You’ll raise the bar on proactive detection, safe rollback mechanisms, and revenue accuracy—catching issues before customers do. You’ll systematically reduce structural and technical debt, eliminate recurring operational pain points, and strengthen architectural foundations to prevent revenue-impacting incidents before they emerge.
Guide high-impact technical decisions: You’ll influence API design, data modeling, caching strategies, and system architecture—optimizing for scalability, developer experience, and rapid pricing and packaging iteration.
Partner deeply across Zapier: You’ll collaborate closely with Pricing & Packaging, Product, and Design teams to drive ARR growth and craft seamless, intuitive, and lovable monetization journeys for self-serve, enterprise, and ecosystem customers. You’ll also work with Support and Operations to ensure robust admin tooling and exceptional customer experiences across upgrades, billing changes, and subscription management.
Drive measurable improvements: You’ll identify performance bottlenecks and deliver optimizations that show up in the metrics—reduced latency, improved reliability, stronger customer experiences, and improved conversion and retention.
Mentor engineers and raise the technical bar: You’ll share patterns and tooling, conduct thoughtful code reviews, and grow engineering capability across the zone. You’ll be a go-to resource for engineers tackling complex monetization and platform challenges.
Champion documentation and developer experience: You’ll ensure our systems are well-documented and easy to adopt, reducing friction and accelerating development across the organization.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
","descriptionPlain":"AI AT ZAPIER\n\nAt Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.\n\nCheck out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.\n\n \n\nJob Posted: April 29, 2026\n\nUpdated: June 19, 2026\n\nLocation: Americas - North, Central and South America, EMEA, APAC\n\n\n\n\nHI THERE!\n\nZapier's mission is to make automation work for everyone. That mission is funded by revenue — and every dollar of it flows through Revenue Zone. We build and operate the infrastructure behind billing, subscriptions, payments, pricing, entitlements, and checkout across everything Zapier ships: self-serve plans, enterprise contracts, and ecosystem offerings. When a customer upgrades, renews, changes plans, or pays an invoice, our systems make it happen — correctly, instantly, and at scale.\n\nWe're hiring a Staff Engineer to own the technical vision and long-term architecture for Revenue Zone. You'll define the pricing primitives, service boundaries, and data models that let Zapier ship pricing and packaging changes in days instead of months — while keeping every dollar accounted for accurately. That means designing the framework and abstractions product teams plug into so they can launch new SKUs without becoming billing experts, building configuration-driven infrastructure for pricing experimentation, and ensuring the platform evolves without foundational rewrites.\n\nThis is production-critical, finance-grade infrastructure where correctness is non-negotiable. You'll drive alignment across teams in a space defined by high ambiguity and competing constraints, working closely with Product, Engineering, Finance, and Sales. The role is particularly exciting because decisions here ripple across Zapier — shaping how the company monetizes its next phase of growth.\n\n - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/\n\n - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/\n\n - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/\n\n - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/\n\n - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/\n\n\n\n\nABOUT YOU\n\n - Proven engineering impact: You've driven outcomes in complex, production systems at scale — shipping projects that delivered measurable improvements in environments where requirements shifted under you. You separate essential from accidental complexity, make tradeoffs explicit, and use data to inform decisions without becoming paralyzed by it. Many strong candidates have 8+ years of experience, but we hire for impact and capability, not tenure.\n\n - Billing/payments/monetization domain experience: You bring strong domain knowledge in billing systems, subscription management, payment processing, or financial platforms. You understand metered billing, pricing models, entitlements, revenue recognition, and the operational complexity of supporting enterprise customers. You know that billing isn't just a backend problem — it touches sales, finance, support, and product, and you've navigated that reality.\n\n - API, platform, and performance expertise: You've designed and built APIs that serve multiple consumers — internal teams, external partners, and user-facing products — and you know how to evolve systems without breaking existing integrations. You have a track record of identifying and resolving performance bottlenecks through profiling, caching, database optimization, and delivering measurable improvements that impact user experience and conversion.\n\n - Outcome-driven and customer-focused: You care deeply about the problems our customers are trying to solve and define success by the results they achieve — not the elegance of the technical solution. You fall in love with the problem, not your first implementation, and are willing to rethink or pivot when it better serves the customer and the business.\n\n - Cross-team leadership and proactive ownership: You've led technical initiatives that span multiple teams and operate with end-to-end ownership. You gather requirements, surface risks early, align stakeholders, and drive ambiguous problems through to measurable outcomes. You're a trusted partner to Engineering, Product, and Design leadership — helping shape roadmaps, translating business strategy into technical direction, and amplifying other engineers by raising standards and building durable foundations that create leverage across teams.\n\n - AI fluency: You use AI coding tools as a regular part of your workflow and have a point of view on where they accelerate delivery and where human judgment is non-negotiable. In a high-correctness domain like payments and billing, you know the difference between automating boilerplate and trusting AI with revenue logic — and you bring that judgment to the engineers you work with.\n\n - Comfort with complexity: You're at home in large, mature codebases — you know how to navigate a monolith, find the right leverage points, and make meaningful progress without waiting for a clean slate.\n\n\n\n\nTHINGS YOU’LL DO\n\n - Serve as a technical leader within the Revenue Zone: You’ll operate as part of the zone’s leadership team, partnering closely with Engineering, Product, and Design to shape strategy and roadmap decisions. You’ll translate business context into technical direction—and ensure engineering tradeoffs are clearly understood at the business level.\n\n - Shape the long-term platform vision: You’ll define and evolve the architectural direction of the Revenue Zone, balancing near-term delivery with long-term durability, extensibility, and operational excellence.\n\n - Lead high-impact technical initiatives: You’ll drive the strategic evolution of our monetization platform—decoupling billing from account systems, clarifying system boundaries, and consolidating pricing infrastructure. You’ll build flexible, configurable foundations that enable fast Pricing and Packaging experimentation and seamless launch moments across the customer lifecycle, while supporting clean, reliable data for Finance and Pricing & Packaging.\n\n - Own and strengthen revenue-critical systems: You’ll be responsible for systems across the Revenue Zone—Billing, Pricing, Payments, Checkout, and Entitlements—ensuring they are resilient, observable, and correct. You’ll raise the bar on proactive detection, safe rollback mechanisms, and revenue accuracy—catching issues before customers do. You’ll systematically reduce structural and technical debt, eliminate recurring operational pain points, and strengthen architectural foundations to prevent revenue-impacting incidents before they emerge.\n\n - Guide high-impact technical decisions: You’ll influence API design, data modeling, caching strategies, and system architecture—optimizing for scalability, developer experience, and rapid pricing and packaging iteration.\n\n - Partner deeply across Zapier: You’ll collaborate closely with Pricing & Packaging, Product, and Design teams to drive ARR growth and craft seamless, intuitive, and lovable monetization journeys for self-serve, enterprise, and ecosystem customers. You’ll also work with Support and Operations to ensure robust admin tooling and exceptional customer experiences across upgrades, billing changes, and subscription management.\n\n - Drive measurable improvements: You’ll identify performance bottlenecks and deliver optimizations that show up in the metrics—reduced latency, improved reliability, stronger customer experiences, and improved conversion and retention.\n\n - Mentor engineers and raise the technical bar: You’ll share patterns and tooling, conduct thoughtful code reviews, and grow engineering capability across the zone. You’ll be a go-to resource for engineers tackling complex monetization and platform challenges.\n\n - Champion documentation and developer experience: You’ll ensure our systems are well-documented and easy to adopt, reducing friction and accelerating development across the organization.\n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.","compensation":{"compensationTierSummary":"$210.7K – $316.1K • Offers Equity • Offers Bonus • Multiple Ranges","scrapeableCompensationSalarySummary":"$210,700 - $316,100","compensationTiers":[{"id":"c3b2f490-b909-4b4b-8fc9-14ef7627d44a","tierSummary":"Base Salary $210,700 – $316,100 • Offers Equity • Offers Bonus","title":"USA","additionalInformation":null,"components":[{"id":"94e2385c-6aeb-470c-8b33-a8bebd6caedc","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"729bb440-fab7-49c6-9ae7-cc15605a63f7","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6e49f00a-a8c1-45f5-a0fe-ff7c52392508","summary":"Base 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Manager","department":"Campaign Marketing","team":"Campaign Marketing","employmentType":"FullTime","location":"NAMER","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-10T21:40:48.125+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/zapier/283b909d-c5b0-4d78-844c-7b25a7d5faf7","applyUrl":"https://jobs.ashbyhq.com/zapier/283b909d-c5b0-4d78-844c-7b25a7d5faf7/application","descriptionHtml":"At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Job Posted: July 21, 2026
Location: North America
Hi there!
Zapier is hiring an Enterprise Demand Gen Manager to own pipeline generation for our Enterprise segment. You'll build and run multi-channel campaigns that drive monthly pipeline across enterprise companies with complex buying committees.
This role sits at the intersection of product data, sales partnership, and campaign craft. You decide which accounts to target, what great outreach looks like, and how to turn product engagement signals into pipeline. You'll partner directly with Enterprise AEs on account strategy, run experiments weekly, and own full-funnel campaign performance from first touch through closed-won.
You care about the craft of enterprise marketing and the people on the other side of it. You love the moment when account intel, timing, and creativity line up and a campaign actually moves a deal.
About You
You have 5 or more years of B2B marketing experience with a strong focus on enterprise demand gen and outbound, and a track record of hitting pipeline targets
You have a background in in SaaS or automation/integration platforms with experience marketing to enterprise IT, Sales Operations, or RevOps personas
You've run integrated, complex campaigns across digital, events, and partner channels, and you know how to measure impact
You read signals -- product usage, intent, firmographic -- as buyer context, not just filters, and you know how to translate them into timely, relevant outreach.
You run structured experiments -- three or more per week -- and treat misses as data, not failures. You form a hypothesis, test it, and iterate fast
You have built campaigns that Sales actually adopts: sequences, messaging frameworks, and playbooks that scale beyond any individual campaign
You've built and deployed AI-powered workflows that connect tools, automate multi-step processes, and produce measurable impact on your work
You are comfortable with and you've built campaigns for segments without established playbooks
You have hands-on experience with modern outbound engagement platforms (Hubspot, Gong Engage) ABM platforms (Demandbase, 6sense) and enrichment tools (Clay, ZoomInfo, Apollo).
Define and execute signal-led outbound strategy for enterprise accounts: choosing which accounts earn outreach, when, and through which channels.
Build and run multi-channel campaigns across outbound, events, webinars, and digital that drive enterprise pipeline from first touch through closed-won.
Write and refine enterprise outbound messaging aligned to Zapier's AI and automation use cases, across buying committee personas.
Design account-based plays for high-value targets: multi-threading across buying committees, persona-specific outreach, and deal acceleration.
Partner directly with Sales to align campaigns with active deal motion and enable the team with sequences, messaging frameworks, and activation guidance.
Run three or more experiments per week across messaging, channels, offers, and timing, and share learnings that compound across the team.
Design and ship AI-driven workflows that orchestrate tools like agents, LLMs, and enrichment platforms into repeatable systems that elevate outbound quality across campaigns
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.
Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
","descriptionPlain":"AI AT ZAPIER\n\nAt Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.\n\nCheck out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.\n\n \n\nJob Posted: July 21, 2026\n\nLocation: North America \n\n\n\nHi there!\n\nZapier is hiring an Enterprise Demand Gen Manager to own pipeline generation for our Enterprise segment. You'll build and run multi-channel campaigns that drive monthly pipeline across enterprise companies with complex buying committees.\n\nThis role sits at the intersection of product data, sales partnership, and campaign craft. You decide which accounts to target, what great outreach looks like, and how to turn product engagement signals into pipeline. You'll partner directly with Enterprise AEs on account strategy, run experiments weekly, and own full-funnel campaign performance from first touch through closed-won.\n\nYou care about the craft of enterprise marketing and the people on the other side of it. You love the moment when account intel, timing, and creativity line up and a campaign actually moves a deal.\n\n - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/\n\n - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/\n\n - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/\n\n - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/\n\n - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/\n\n\n\n\nAbout You\n\n - You have 5 or more years of B2B marketing experience with a strong focus on enterprise demand gen and outbound, and a track record of hitting pipeline targets\n\n - You have a background in in SaaS or automation/integration platforms with experience marketing to enterprise IT, Sales Operations, or RevOps personas\n\n - You've run integrated, complex campaigns across digital, events, and partner channels, and you know how to measure impact\n\n - You read signals -- product usage, intent, firmographic -- as buyer context, not just filters, and you know how to translate them into timely, relevant outreach.\n\n - You run structured experiments -- three or more per week -- and treat misses as data, not failures. You form a hypothesis, test it, and iterate fast\n\n - You have built campaigns that Sales actually adopts: sequences, messaging frameworks, and playbooks that scale beyond any individual campaign\n\n - You've built and deployed AI-powered workflows that connect tools, automate multi-step processes, and produce measurable impact on your work\n\n - You are comfortable with and you've built campaigns for segments without established playbooks\n\n - You have hands-on experience with modern outbound engagement platforms (Hubspot, Gong Engage) ABM platforms (Demandbase, 6sense) and enrichment tools (Clay, ZoomInfo, Apollo).\n\n\n\n\nTHINGS YOU’LL DO\n\n - Define and execute signal-led outbound strategy for enterprise accounts: choosing which accounts earn outreach, when, and through which channels.\n\n - Build and run multi-channel campaigns across outbound, events, webinars, and digital that drive enterprise pipeline from first touch through closed-won.\n\n - Write and refine enterprise outbound messaging aligned to Zapier's AI and automation use cases, across buying committee personas.\n\n - Design account-based plays for high-value targets: multi-threading across buying committees, persona-specific outreach, and deal acceleration.\n\n - Partner directly with Sales to align campaigns with active deal motion and enable the team with sequences, messaging frameworks, and activation guidance.\n\n - Run three or more experiments per week across messaging, channels, offers, and timing, and share learnings that compound across the team.\n\n - Design and ship AI-driven workflows that orchestrate tools like agents, LLMs, and enrichment platforms into repeatable systems that elevate outbound quality across campaigns\n \n \n\n\nHOW TO APPLY\n\nAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.\n\nEducation is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.\n\nAfter you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!\n\nZapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct https://zapier.com/jobs/zapier-code-of-conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.\n\nZapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here https://zapier.com/legal/data-privacy.\n\nZapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.\n\n\n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.","compensation":{"compensationTierSummary":"$144K – $215K • Offers Equity • Offers Bonus • Multiple Ranges","scrapeableCompensationSalarySummary":"$144K - $215K","compensationTiers":[{"id":"f65c8a45-cf54-4676-bf65-e059a80e2963","tierSummary":"US $144K – $215K • Offers Equity • Offers Bonus","title":"US","additionalInformation":null,"components":[{"id":"2e481bb2-e311-4b33-8dde-48a72c6befd2","summary":"US $144K – $215K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":144000,"maxValue":215000},{"id":"19bf37e2-fe81-492d-81fd-b5c089ee3a77","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"84c84133-1961-4c10-b97b-6919733eb3fa","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]},{"id":"d513a5a1-e120-44c8-8304-882ccd870125","tierSummary":"CAD CA$144K – CA$215K • Offers Equity • Offers Bonus","title":"CAD","additionalInformation":null,"components":[{"id":"03c1c86c-5939-4ec5-a3d3-cd9c4d57c823","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"7fdcb4f4-d9f8-4947-b16a-d42a14866752","summary":"CAD CA$144K – CA$215K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":144000,"maxValue":215000},{"id":"6648fc32-d473-43d4-b531-5141a1ac120a","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":144000,"maxValue":215000},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Bonus","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"5769d1df-08ad-40f4-9dd6-2626b47c611c","title":"Sr. Manager, GTM Finance","department":"Finance","team":"Finance","employmentType":"FullTime","location":"NAMER","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-30T21:47:55.930+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/zapier/5769d1df-08ad-40f4-9dd6-2626b47c611c","applyUrl":"https://jobs.ashbyhq.com/zapier/5769d1df-08ad-40f4-9dd6-2626b47c611c/application","descriptionHtml":"At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Job Posted: 6/30/2026
Location: Americas
Hi there!
We're looking for a Sr. Manager, GTM Finance to play a pivotal role in shaping the future of Zapier's self-serve and new products businesses. This is a high-impact individual contributor role with the unique opportunity to drive top-line forecasting, planning, and analysis for one of the most important parts of our business.
You’ll report to the Head of Strategic Finance and partner closely with product, marketing, and finance leadership. You’ll own revenue models, build analytical infrastructure, and drive insights that give you exposure to the executive team. If you're looking for a high-impact role with broad exposure across the business, this is it.
You have 6-8+ years of experience in FP&A, strategic finance, or a related analytical role, ideally at a product-led or self-serve SaaS company.
You deeply understand the dynamics of a self-serve business: churn, contraction, expansion, net new revenue, and the full funnel from visitor to signup to paid conversion to upgrade.
You've operated effectively in environments where ownership is distributed. You know how to build relationships and drive alignment across product, marketing, engineering, and finance.
You're comfortable with ambiguity and energized by building something from scratch, new processes, new analyses, new ways of looking at the business.
You're a strong communicator who can translate complex analysis into clear recommendations for both finance leadership and cross-functional business partners.
You have good judgment and a bias toward surfacing issues and opportunities proactively, not waiting to be asked.
You use AI in your work today — not occasionally, but as part of how you operate at a high level. You can point to workflows you’ve built, how your approach has evolved through iteration, and the impact on quality, efficiency, and experience — while intentionally applying AI for the right outcomes, setting a high bar for outputs, and taking ownership of what ships.
Serve as the dedicated finance partner for Zapier's self-serve business, working across the Chief Product Officer, SVP of Marketing, and CFO to bring a unified financial perspective to a business that spans multiple functions.
Build and own the forecasting, reporting, and analytical infrastructure for self-serve, this is largely net-new work, so you'll be defining what good looks like.
Analyze the self-serve funnel end-to-end: from top-of-funnel acquisition through activation, conversion, expansion, and retention. Identify where the business is leaking value and where the biggest opportunities are.
Own self-serve unit economics and provide perspective on key levers, pricing, packaging, churn reduction, and growth investments.
Use tools to self-serve data and build analyses that drive decisions, rather than relying on pre-built reports.
Proactively surface trends, risks, and opportunities to senior leadership. Don't wait for someone to ask the question, be the person who sees the issue first.
Partner with product and engineering teams to understand how product changes impact financial outcomes, and bring a financial lens to product investment decisions.
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.
Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
","descriptionPlain":"AI AT ZAPIER\n\nAt Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.\n\nCheck out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.\n\n \n\nJob Posted: 6/30/2026\n\nLocation: Americas\n\n\n\nHi there!\n\nWe're looking for a Sr. Manager, GTM Finance to play a pivotal role in shaping the future of Zapier's self-serve and new products businesses. This is a high-impact individual contributor role with the unique opportunity to drive top-line forecasting, planning, and analysis for one of the most important parts of our business. \n\nYou’ll report to the Head of Strategic Finance and partner closely with product, marketing, and finance leadership. You’ll own revenue models, build analytical infrastructure, and drive insights that give you exposure to the executive team. If you're looking for a high-impact role with broad exposure across the business, this is it.\n\n - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/\n\n - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/\n\n - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/\n\n - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/\n\n - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/\n\n\n\n\nABOUT YOU\n\n - You have 6-8+ years of experience in FP&A, strategic finance, or a related analytical role, ideally at a product-led or self-serve SaaS company.\n\n - You deeply understand the dynamics of a self-serve business: churn, contraction, expansion, net new revenue, and the full funnel from visitor to signup to paid conversion to upgrade.\n\n - You've operated effectively in environments where ownership is distributed. You know how to build relationships and drive alignment across product, marketing, engineering, and finance.\n\n - You're comfortable with ambiguity and energized by building something from scratch, new processes, new analyses, new ways of looking at the business.\n\n - You're a strong communicator who can translate complex analysis into clear recommendations for both finance leadership and cross-functional business partners.\n\n - You have good judgment and a bias toward surfacing issues and opportunities proactively, not waiting to be asked.\n\n - You use AI in your work today — not occasionally, but as part of how you operate at a high level. You can point to workflows you’ve built, how your approach has evolved through iteration, and the impact on quality, efficiency, and experience — while intentionally applying AI for the right outcomes, setting a high bar for outputs, and taking ownership of what ships.\n\n\nTHINGS YOU'LL DO\n\n - Serve as the dedicated finance partner for Zapier's self-serve business, working across the Chief Product Officer, SVP of Marketing, and CFO to bring a unified financial perspective to a business that spans multiple functions.\n\n - Build and own the forecasting, reporting, and analytical infrastructure for self-serve, this is largely net-new work, so you'll be defining what good looks like.\n\n - Analyze the self-serve funnel end-to-end: from top-of-funnel acquisition through activation, conversion, expansion, and retention. Identify where the business is leaking value and where the biggest opportunities are.\n\n - Own self-serve unit economics and provide perspective on key levers, pricing, packaging, churn reduction, and growth investments.\n\n - Use tools to self-serve data and build analyses that drive decisions, rather than relying on pre-built reports.\n\n - Proactively surface trends, risks, and opportunities to senior leadership. Don't wait for someone to ask the question, be the person who sees the issue first.\n\n - Partner with product and engineering teams to understand how product changes impact financial outcomes, and bring a financial lens to product investment decisions.\n\n\n\n\nHOW TO APPLY\n\nAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.\n\nEducation is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.\n\nAfter you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!\n\nZapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct https://zapier.com/jobs/zapier-code-of-conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.\n\nZapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here https://zapier.com/legal/data-privacy.\n\nZapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.\n\n\n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.","compensation":{"compensationTierSummary":"$191.6K – $287.3K • Offers Equity • Offers Bonus • Multiple Ranges","scrapeableCompensationSalarySummary":"$191.6K - $287.3K","compensationTiers":[{"id":"1bae851d-7a31-489b-810b-ec689a142fdd","tierSummary":"USA $191.6K – $287.3K • Offers Equity • Offers Bonus","title":"USA","additionalInformation":null,"components":[{"id":"8a40b313-0ff3-439b-b8c5-819b5cfde9a1","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"0dc23931-c9b1-45d8-a2e2-0fe791e012c0","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"21bfec7a-7aff-483c-a534-d4b091b23c1f","summary":"USA $191.6K – $287.3K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":191600,"maxValue":287300}]},{"id":"b87c55af-b9e8-4fe6-969c-51c525baadb3","tierSummary":"Canada CA$191.6K – CA$287.3K • Offers Equity • Offers Bonus","title":"Canada","additionalInformation":null,"components":[{"id":"10e55812-734e-4f75-acb4-29693e977921","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"c6bbe3f9-8ea4-4461-96ef-5776bbf4f873","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"374ba83f-4a4a-45c6-aeb0-24d2a87f667b","summary":"Canada CA$191.6K – CA$287.3K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":191600,"maxValue":287300}]}],"summaryComponents":[{"compensationType":"Bonus","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":191600,"maxValue":287300}]}},{"id":"1b18213d-3ccb-45f1-9175-5fb720aa854a","title":"Sr. IT Systems Engineer","department":"Customer Operations","team":"Customer Operations","employmentType":"FullTime","location":"EMEA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-19T15:23:25.157+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/zapier/1b18213d-3ccb-45f1-9175-5fb720aa854a","applyUrl":"https://jobs.ashbyhq.com/zapier/1b18213d-3ccb-45f1-9175-5fb720aa854a/application","descriptionHtml":"At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
We're looking for a Sr. IT Systems Engineer to join our team. Zapier is on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.
This is an exciting role at Zapier in a growing team, and you will play a direct role in implementing and improving Zapier's IT infrastructure. Working closely with our Engineering, People Ops, and Security Teams, you will implement, manage, automate, and support the tools and services that power a globally distributed team.
We believe that a good IT experience is a perk -- it keeps people productive and engaged rather than getting in the way. You will help maintain a world-class Mac experience for our employees and streamline access management by implementing SSO applications and automating processes. You will help scale our IT infrastructure and processes to the next level as a service owner, and you will be crucial to its success as Zapier grows. This isn't an IT Helpdesk job, but assisting and providing great customer service for Zapier's IT needs is part of the role.
If you're interested in launching your career at a fast-growing and profitable org, then read on...
Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Skilled IT Systems Engineer. We're looking for 3+ years of direct hands-on experience in the roll-out, maintenance, and support of an expanding IT infrastructure. Our fleet is all macOS.
Excellent communicator. We're a 100% remote team, and writing is our primary means of communication at Zapier.
Relationship-driven. You understand that building and maintaining trust across the organization is vital.
Creative and resourceful. You try as many angles as possible to implement simple and scalable IT solutions. You see the big picture but are pragmatic in implementing solutions that meet the needs of today.
Solid at time management. You'll balance a variety of fast-moving projects and pull the cord early when things go awry. As part of a distributed team, you are trusted to work with minimal supervision.
Growth-oriented. As part of a growing company, you have an opportunity to make an impact, and you're keen to build processes that'll make your job more efficient over time.
You're comfortable with shared on-call responsibilities and understand that maintaining system reliability sometimes requires responding to urgent issues outside regular hours. You approach on-call with a sense of ownership while maintaining healthy boundaries.
Zapier is a fast-growing and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:
Okta administration (primary responsibility): Own Okta as the identity and orchestration layer for our entire SaaS ecosystem — not just admin. You'll build and automate with Okta Workflows, AI Steps, and integrations across our AI platforms and agents; own SSO app integrations and provisioning/deprovisioning; and design solutions like access-certification campaigns that connect app usage data back to Okta to drive governance and SaaS spend decisions. Hands-on SSO, lifecycle, and access work is the foundation the rest of the role is built on.
SaaS Spend Optimization (core focus area):
Implement automated workflows to monitor and enforce license utilization across the SaaS portfolio.
Identify and act on rightsizing opportunities (unused seats, duplicate tools, tier mismatches).
Build and maintain reporting to surface spend trends, renewal risks, and optimization wins for leadership.
Partner with Finance and team owners to develop a strategy for maximizing value from SaaS investments.
Automation development:
Build tools and processes to eliminate manual work, automate user account creation, and integrate tools via API.
IT support triage:
Resolve IT issues as they arise and build automations to eliminate recurring request patterns.
User account management:
Perform provisioning and deprovisioning as part of onboarding/offboarding workflows.
Infrastructure improvement:
Identify and implement enhancements to IT infrastructure and tooling.
SaaS tool management:
Work across dozens of tools (Google Workspace, Jira, Slack, 1Password, Zoom, etc.).
Mac experience:
Collaborate with the team to enhance and maintain the employee Mac experience.
Participate in the IT Systems on-call rotation via PagerDuty to ensure the availability and reliability of Zapier's internal IT infrastructure. This includes responding to major incidents and critical system alerts on a rotational basis, which may occasionally require availability outside of standard working hours (evenings, weekends, or holidays). Recovery time is provided proportionally for any time worked outside your regular schedule. This role is the first and only EU presence, so it owns EMEA support/triage, lights-on, and on-call solo.
Day-to-day split:
~35% Okta administration & improvements (SSO integrations, lifecycle automation, Okta Workflows)
25% SaaS spend optimization (utilization tracking, rightsizing, renewal management)
20% automation development (eliminating manual IT tasks via Zapier / API / Okta Workflows)
20% IT support triage & helpdesk coverage for EU/EMEA hours
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
","descriptionPlain":"AI AT ZAPIER\n\nAt Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.\n\nCheck out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.\n\n \n\n\nSR. IT SYSTEMS ENGINEER \n\n\nJOB POSTED: JUNE 19TH, 2026 \n\n\nLOCATION: EMEA\n\n\n\n\nHI THERE!\n\nWe're looking for a Sr. IT Systems Engineer to join our team. Zapier is on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.\n\nThis is an exciting role at Zapier in a growing team, and you will play a direct role in implementing and improving Zapier's IT infrastructure. Working closely with our Engineering, People Ops, and Security Teams, you will implement, manage, automate, and support the tools and services that power a globally distributed team.\n\nWe believe that a good IT experience is a perk -- it keeps people productive and engaged rather than getting in the way. You will help maintain a world-class Mac experience for our employees and streamline access management by implementing SSO applications and automating processes. You will help scale our IT infrastructure and processes to the next level as a service owner, and you will be crucial to its success as Zapier grows. This isn't an IT Helpdesk job, but assisting and providing great customer service for Zapier's IT needs is part of the role.\n\nIf you're interested in launching your career at a fast-growing and profitable org, then read on...\n\n\nOUR COMMITMENT TO APPLICANTS\n\n - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/\n\n - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/\n\n - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/\n\n - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/\n\n - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/\n\nZapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.\n\n\nABOUT YOU\n\n - Skilled IT Systems Engineer. We're looking for 3+ years of direct hands-on experience in the roll-out, maintenance, and support of an expanding IT infrastructure. Our fleet is all macOS.\n\n - Excellent communicator. We're a 100% remote team, and writing is our primary means of communication at Zapier.\n\n - Relationship-driven. You understand that building and maintaining trust across the organization is vital.\n\n - Creative and resourceful. You try as many angles as possible to implement simple and scalable IT solutions. You see the big picture but are pragmatic in implementing solutions that meet the needs of today.\n\n - Solid at time management. You'll balance a variety of fast-moving projects and pull the cord early when things go awry. As part of a distributed team, you are trusted to work with minimal supervision.\n\n - Growth-oriented. As part of a growing company, you have an opportunity to make an impact, and you're keen to build processes that'll make your job more efficient over time.\n\n - You're comfortable with shared on-call responsibilities and understand that maintaining system reliability sometimes requires responding to urgent issues outside regular hours. You approach on-call with a sense of ownership while maintaining healthy boundaries.\n\n\nTHINGS YOU'LL DO\n\nZapier is a fast-growing and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:\n\n - Okta administration (primary responsibility): Own Okta as the identity and orchestration layer for our entire SaaS ecosystem — not just admin. You'll build and automate with Okta Workflows, AI Steps, and integrations across our AI platforms and agents; own SSO app integrations and provisioning/deprovisioning; and design solutions like access-certification campaigns that connect app usage data back to Okta to drive governance and SaaS spend decisions. Hands-on SSO, lifecycle, and access work is the foundation the rest of the role is built on.\n\n - SaaS Spend Optimization (core focus area):\n \n - Implement automated workflows to monitor and enforce license utilization across the SaaS portfolio.\n \n - Identify and act on rightsizing opportunities (unused seats, duplicate tools, tier mismatches).\n \n - Build and maintain reporting to surface spend trends, renewal risks, and optimization wins for leadership.\n \n - Partner with Finance and team owners to develop a strategy for maximizing value from SaaS investments.\n\n - Automation development: \n \n - Build tools and processes to eliminate manual work, automate user account creation, and integrate tools via API.\n\n - IT support triage: \n \n - Resolve IT issues as they arise and build automations to eliminate recurring request patterns.\n\n - User account management: \n \n - Perform provisioning and deprovisioning as part of onboarding/offboarding workflows.\n\n - Infrastructure improvement: \n \n - Identify and implement enhancements to IT infrastructure and tooling.\n\n - SaaS tool management: \n \n - Work across dozens of tools (Google Workspace, Jira, Slack, 1Password, Zoom, etc.).\n\n - Mac experience: \n \n - Collaborate with the team to enhance and maintain the employee Mac experience.\n\n - Participate in the IT Systems on-call rotation via PagerDuty to ensure the availability and reliability of Zapier's internal IT infrastructure. This includes responding to major incidents and critical system alerts on a rotational basis, which may occasionally require availability outside of standard working hours (evenings, weekends, or holidays). Recovery time is provided proportionally for any time worked outside your regular schedule. This role is the first and only EU presence, so it owns EMEA support/triage, lights-on, and on-call solo.\n\nDay-to-day split:\n\n - ~35% Okta administration & improvements (SSO integrations, lifecycle automation, Okta Workflows)\n\n - 25% SaaS spend optimization (utilization tracking, rightsizing, renewal management)\n\n - 20% automation development (eliminating manual IT tasks via Zapier / API / Okta Workflows)\n\n - 20% IT support triage & helpdesk coverage for EU/EMEA hours\n\n\n\n\nHOW TO APPLY\n\nAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.\n\nAfter you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!\n\nZapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct https://zapier.com/jobs/zapier-code-of-conduct/ provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.\n\nZapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit for a list of countries where we currently cannot have Zapiens permanently working.\n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.","compensation":{"compensationTierSummary":"£74.6K – £112K • Offers Equity • Offers Bonus • Multiple Ranges","scrapeableCompensationSalarySummary":"£74.6K - £112K","compensationTiers":[{"id":"6c31f251-1f67-430b-86f4-c594d1bb38a3","tierSummary":"£74.6K – £112K • Offers Equity • Offers Bonus","title":"GBP","additionalInformation":null,"components":[{"id":"a9bc94d2-c684-4169-8ec5-1a2a68b08e28","summary":"£74.6K – £112K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":74600,"maxValue":112000},{"id":"f5dcdda9-c3d7-4b9f-985a-ffd8b84f769c","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b1cc9ccc-cd50-4cf5-9e62-0ab1734df782","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null}]},{"id":"3909d21c-9064-4234-bcb3-e1da01d0c792","tierSummary":"€84.2K – €126.4K • Offers Equity • Offers Bonus","title":"EUR","additionalInformation":null,"components":[{"id":"58e71efd-934c-4158-90e2-15c83e2599f3","summary":"€84.2K – €126.4K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"EUR","minValue":84200,"maxValue":126400},{"id":"ffd8627d-f546-48a2-96b2-6a6f5e0d03a9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"71adf563-4cb1-4956-9064-ef7a6f9a2d46","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"EUR","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":74600,"maxValue":112000},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Bonus","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"4c69f408-25e8-4f78-852e-24c5ce815e56","title":"Sr. Director, Security","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"NAMER","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-27T11:48:31.681+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/zapier/4c69f408-25e8-4f78-852e-24c5ce815e56","applyUrl":"https://jobs.ashbyhq.com/zapier/4c69f408-25e8-4f78-852e-24c5ce815e56/application","descriptionHtml":"At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Location: North America
We’re looking for a Sr. Director of Security (Head of Security) to lead the Security organization at Zapier. This is our most senior security leadership role, with room for scope and recognition to grow, depending on the impact of the leader we hire.
Zapier is an AI-forward company building AI-enabled products on top of frontier models, and a new generation of more capable, more autonomous models is reshaping both the products we ship and the threats we defend against. We are a critical vendor — and in many cases a subprocessor — for thousands of enterprise customers who route sensitive data, credentials, and business-critical workflows through us every day.
As Sr. Director of Security at Zapier, you will operate strategically and hands-on: setting direction while also going deep enough technically to audit plans, challenge assumptions, and help drive strong security decisions for an AI-native SaaS platform that sits in the middle of our customers' most important workflows.
You will lead a team of Application Security (Product Security), Infrastructure Security, Detection & Response, and GRC engineers. You will partner closely with executives, Enterprise Governance, GTM, Product, Engineering, Legal, and Risk to make security a competitive advantage — not a tax — on how Zapier builds, ships, sells, and operates.
About You
You are a pragmatic, engineering-oriented SaaS security leader who thinks like an engineer. You bring a hypothesis-driven, systems-thinking approach to security, and you are comfortable operating in ambiguity. You have led security teams for SaaS product companies on modern tech stacks that ship quickly and safely. You've gone deep in at least one security discipline (Application/Product Security, Infrastructure Security, Detection & Response, etc.) and broad across the others. You're fluent in modern cloud and identity threat models, supply chain risk, and secure-by-default infrastructure. You make decisions using business context and data as inputs, not dogma.
You are an AI-era security leader who helps Zapier stay ahead of what AI makes possible — for our product and for our adversaries. You stay on the bleeding edge of what AI enables for defense and for attack. You turn that into guidance for executives and direction for Product and Engineering: what to build, what to avoid, and how trust and security show up in the product. You spot opportunities as well as risks — where stronger posture, transparency, or product choices can win enterprise trust. You have an opinion on how to secure agentic systems, MCP-style integrations, and AI features that touch customer data, and you help shape the roadmap — not only review what ships.
You look around corners — on risks and opportunities. You maintain a clear, prioritized view of what could hurt us and what we should pursue next, with impact and likelihood explained in plain language. You surface blind spots early and drive intentional decisions — mitigate, invest, or accept risk with eyes open. You don't default to reactive plans or comprehensive lists without a headline narrative of what keeps you up at night and what we're doing about it.
You drive change across the company, not only inside Security. You are strong in change management: influencing executives, partnering with Build and IT, and shifting how the company works — policies, golden paths, technical enforcement, procurement, how teams ship and use AI — without defaulting to \"security said no.\" You make the right thing easier than the risky thing, and you tee up leadership decisions when change requires company-wide support.
You are a strong partner to Enterprise Governance on shaping the product. You work with Governance, Product, and GTM so enterprise-grade security and trust are designed in — controls, data and agent boundaries, AI-specific diligence, and what we can credibly commit to in contracts — not bolted on after ship.
You have executive presence internally and externally. Inside Zapier, you are a calm, credible leader for your team and a trusted peer to the executive team — clear narratives, crisp tradeoffs, judgment under ambiguity. Outside Zapier, you are comfortable and effective with customers, prospects, CISOs, auditors, regulators, and analysts. You partner with Sales, CS, Legal, and Product Marketing to unblock and accelerate enterprise deals. You understand what it means to be a critical vendor and a subprocessor, and you build a program that can withstand that level of scrutiny.
You lead with risk management, executive communication, and visibility. You can run a real risk program — identify, quantify, prioritize, communicate, and drive down risk across the company, not just within Security. You are the executive translator: you take complex technical risk and make it land with the executive team. You know how Zapier's operating model creates risk (speed, autonomy, broad tool access, AI experimentation, employee enablement) and how to mitigate that risk without breaking what makes the company effective. You force intentional risk acceptance where needed — leadership understands the tradeoff and chooses it with eyes open. You drive visibility — narratives, risk reports, and pre-reads — so leaders can make good decisions quickly.
You bring deep expertise in detection, response, and incident management. You have run modern detection & response and incident response programs end-to-end: detection engineering, triage, command, communications (internal, customer, regulator), forensics, root cause, and durable remediation. That includes product security incident response — running a bug bounty program at scale, ingesting and triaging external researcher reports, treating critical findings as incidents, and driving systemic fixes back into the product. You can stand up calmly in a high-severity incident at 2am, run the room, and own the customer narrative the next morning.
You manage diverse, high-performing, growth-mindset engineering organizations. You are an empathetic leader who values diversity and fosters psychological safety, inclusivity, and belonging. You forecast staffing needs, make hard staffing calls, and assess performance equitably across diverse people and functions. You manage managers, tech leads, and senior ICs, and you coach teams to be successfully autonomous. You give and receive feedback well, both inside and outside your org.
You can develop and deliver on an aligned security vision, strategy, and roadmap. You build a multi-year vision for security that aligns with and enables the company strategy — including our AI strategy and our enterprise GTM motion. You define measurable outcomes, track them, and hold yourself and your team accountable. You ruthlessly prioritize, raise risks early, and communicate tradeoffs clearly. You earn a broader mandate over time — including a path to Chief Security Officer — through outcomes, presence, and trust with leadership.
You build strong partnerships and are an excellent communicator. You build relationships across Product, Engineering, Enterprise Governance, Legal, GTM, Finance, People, and Risk. You partner with Product Management on security and trust features that help us win and retain upmarket customers. You communicate clearly in writing and verbally, tailor your message to any audience from engineer to Board member, and use storytelling that doesn't lose the \"why.\" You use modern practices and selective automation to scale the org — triage, evidence, questionnaires, access reviews, IR — as leverage, not as a substitute for judgment, corner-looking, or change leadership.
Things You'll Do
Zapier is a fast-growing, remote-first, AI-forward company. You'll work across many parts of the org, but here's a representative slice:
Protect millions of customers — and increasingly, large enterprises — from having their API credentials, data, and AI-driven workflows compromised or put at risk.
Set the vision, strategy, and roadmap for security at an AI-native SaaS company, including how we secure AI features, agentic workflows, and integrations with frontier models.
Maintain a forward-looking security narrative for leadership: top risks and emerging threats, opportunities (product trust, enterprise differentiation), what we're doing about each, and what requires intentional executive decisions or company-wide change.
Own and evolve our risk management program: identify and quantify enterprise risk (including risks created by how we operate), drive mitigation, report crisply to the executive team, and drive intentional risk acceptance where appropriate.
Be Zapier's security voice internally and externally: lead customer security reviews and executive briefings, support GTM in enterprise deals, respond to subprocessor and AI-specific due diligence, and engage with auditors, regulators, and the security community.
Partner with Product, Engineering, and Enterprise Governance to advise and shape what we build for enterprise customers — trust features, control design, AI/agent boundaries, and enterprise commitments — not only review at ship time.
Lead company-wide security change — standards, golden paths, technical gates, vendor and procurement patterns, workforce AI use — with clear ownership, enforcement, and adoption.
Lead a high-functioning Detection & Response program — including product security incident response, bug bounty triage, escalation, customer comms, root cause, and systemic fixes.
Provide strategic leadership for secure-by-default product development, including security and trust features that differentiate Zapier with security-conscious enterprise buyers.
Partner with Engineering and Product to embed security and AI safety into how we build, ship, and operate — secure SDLC, threat modeling for AI features, evals as controls, MCP/tool permission scoping, and continuous assurance.
Stay on the bleeding edge of AI, frontier models, and the evolving threat landscape (including AI-enabled adversaries) and translate that into how Zapier defends itself, shapes its product, and advises the company.
Develop effective ways to communicate, monitor, and lead your teams; keep senior leadership informed on progress, risks, and blockers; and build rapport across Security and the broader company through coaching and mentorship.
Recommend information security investments to the executive team and own the security narrative.
Recruit, interview, hire, and onboard top talent — and raise the bar for what an AI-era security org looks like.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
","descriptionPlain":"AI AT ZAPIER\n\nAt Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.\n\nCheck out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.\n\n \n\nLocation: North America \n\n\n\nWe’re looking for a Sr. Director of Security (Head of Security) to lead the Security organization at Zapier. This is our most senior security leadership role, with room for scope and recognition to grow, depending on the impact of the leader we hire.\n\nZapier is an AI-forward company building AI-enabled products on top of frontier models, and a new generation of more capable, more autonomous models is reshaping both the products we ship and the threats we defend against. We are a critical vendor — and in many cases a subprocessor — for thousands of enterprise customers who route sensitive data, credentials, and business-critical workflows through us every day.\n\nAs Sr. Director of Security at Zapier, you will operate strategically and hands-on: setting direction while also going deep enough technically to audit plans, challenge assumptions, and help drive strong security decisions for an AI-native SaaS platform that sits in the middle of our customers' most important workflows. \n\nYou will lead a team of Application Security (Product Security), Infrastructure Security, Detection & Response, and GRC engineers. You will partner closely with executives, Enterprise Governance, GTM, Product, Engineering, Legal, and Risk to make security a competitive advantage — not a tax — on how Zapier builds, ships, sells, and operates.\n\n\n\nAbout You\n\n - You are a pragmatic, engineering-oriented SaaS security leader who thinks like an engineer. You bring a hypothesis-driven, systems-thinking approach to security, and you are comfortable operating in ambiguity. You have led security teams for SaaS product companies on modern tech stacks that ship quickly and safely. You've gone deep in at least one security discipline (Application/Product Security, Infrastructure Security, Detection & Response, etc.) and broad across the others. You're fluent in modern cloud and identity threat models, supply chain risk, and secure-by-default infrastructure. You make decisions using business context and data as inputs, not dogma.\n\n - You are an AI-era security leader who helps Zapier stay ahead of what AI makes possible — for our product and for our adversaries. You stay on the bleeding edge of what AI enables for defense and for attack. You turn that into guidance for executives and direction for Product and Engineering: what to build, what to avoid, and how trust and security show up in the product. You spot opportunities as well as risks — where stronger posture, transparency, or product choices can win enterprise trust. You have an opinion on how to secure agentic systems, MCP-style integrations, and AI features that touch customer data, and you help shape the roadmap — not only review what ships.\n\n - You look around corners — on risks and opportunities. You maintain a clear, prioritized view of what could hurt us and what we should pursue next, with impact and likelihood explained in plain language. You surface blind spots early and drive intentional decisions — mitigate, invest, or accept risk with eyes open. You don't default to reactive plans or comprehensive lists without a headline narrative of what keeps you up at night and what we're doing about it.\n\n - You drive change across the company, not only inside Security. You are strong in change management: influencing executives, partnering with Build and IT, and shifting how the company works — policies, golden paths, technical enforcement, procurement, how teams ship and use AI — without defaulting to \"security said no.\" You make the right thing easier than the risky thing, and you tee up leadership decisions when change requires company-wide support.\n\n - You are a strong partner to Enterprise Governance on shaping the product. You work with Governance, Product, and GTM so enterprise-grade security and trust are designed in — controls, data and agent boundaries, AI-specific diligence, and what we can credibly commit to in contracts — not bolted on after ship.\n\n - You have executive presence internally and externally. Inside Zapier, you are a calm, credible leader for your team and a trusted peer to the executive team — clear narratives, crisp tradeoffs, judgment under ambiguity. Outside Zapier, you are comfortable and effective with customers, prospects, CISOs, auditors, regulators, and analysts. You partner with Sales, CS, Legal, and Product Marketing to unblock and accelerate enterprise deals. You understand what it means to be a critical vendor and a subprocessor, and you build a program that can withstand that level of scrutiny.\n\n - You lead with risk management, executive communication, and visibility. You can run a real risk program — identify, quantify, prioritize, communicate, and drive down risk across the company, not just within Security. You are the executive translator: you take complex technical risk and make it land with the executive team. You know how Zapier's operating model creates risk (speed, autonomy, broad tool access, AI experimentation, employee enablement) and how to mitigate that risk without breaking what makes the company effective. You force intentional risk acceptance where needed — leadership understands the tradeoff and chooses it with eyes open. You drive visibility — narratives, risk reports, and pre-reads — so leaders can make good decisions quickly.\n\n - You bring deep expertise in detection, response, and incident management. You have run modern detection & response and incident response programs end-to-end: detection engineering, triage, command, communications (internal, customer, regulator), forensics, root cause, and durable remediation. That includes product security incident response — running a bug bounty program at scale, ingesting and triaging external researcher reports, treating critical findings as incidents, and driving systemic fixes back into the product. You can stand up calmly in a high-severity incident at 2am, run the room, and own the customer narrative the next morning.\n\n - You manage diverse, high-performing, growth-mindset engineering organizations. You are an empathetic leader who values diversity and fosters psychological safety, inclusivity, and belonging. You forecast staffing needs, make hard staffing calls, and assess performance equitably across diverse people and functions. You manage managers, tech leads, and senior ICs, and you coach teams to be successfully autonomous. You give and receive feedback well, both inside and outside your org.\n\n - You can develop and deliver on an aligned security vision, strategy, and roadmap. You build a multi-year vision for security that aligns with and enables the company strategy — including our AI strategy and our enterprise GTM motion. You define measurable outcomes, track them, and hold yourself and your team accountable. You ruthlessly prioritize, raise risks early, and communicate tradeoffs clearly. You earn a broader mandate over time — including a path to Chief Security Officer — through outcomes, presence, and trust with leadership.\n\n - You build strong partnerships and are an excellent communicator. You build relationships across Product, Engineering, Enterprise Governance, Legal, GTM, Finance, People, and Risk. You partner with Product Management on security and trust features that help us win and retain upmarket customers. You communicate clearly in writing and verbally, tailor your message to any audience from engineer to Board member, and use storytelling that doesn't lose the \"why.\" You use modern practices and selective automation to scale the org — triage, evidence, questionnaires, access reviews, IR — as leverage, not as a substitute for judgment, corner-looking, or change leadership.\n\nThings You'll Do\n\nZapier is a fast-growing, remote-first, AI-forward company. You'll work across many parts of the org, but here's a representative slice:\n\n - Protect millions of customers — and increasingly, large enterprises — from having their API credentials, data, and AI-driven workflows compromised or put at risk.\n\n - Set the vision, strategy, and roadmap for security at an AI-native SaaS company, including how we secure AI features, agentic workflows, and integrations with frontier models.\n\n - Maintain a forward-looking security narrative for leadership: top risks and emerging threats, opportunities (product trust, enterprise differentiation), what we're doing about each, and what requires intentional executive decisions or company-wide change.\n\n - Own and evolve our risk management program: identify and quantify enterprise risk (including risks created by how we operate), drive mitigation, report crisply to the executive team, and drive intentional risk acceptance where appropriate.\n\n - Be Zapier's security voice internally and externally: lead customer security reviews and executive briefings, support GTM in enterprise deals, respond to subprocessor and AI-specific due diligence, and engage with auditors, regulators, and the security community.\n\n - Partner with Product, Engineering, and Enterprise Governance to advise and shape what we build for enterprise customers — trust features, control design, AI/agent boundaries, and enterprise commitments — not only review at ship time.\n\n - Lead company-wide security change — standards, golden paths, technical gates, vendor and procurement patterns, workforce AI use — with clear ownership, enforcement, and adoption.\n\n - Lead a high-functioning Detection & Response program — including product security incident response, bug bounty triage, escalation, customer comms, root cause, and systemic fixes.\n\n - Provide strategic leadership for secure-by-default product development, including security and trust features that differentiate Zapier with security-conscious enterprise buyers.\n\n - Partner with Engineering and Product to embed security and AI safety into how we build, ship, and operate — secure SDLC, threat modeling for AI features, evals as controls, MCP/tool permission scoping, and continuous assurance.\n\n - Stay on the bleeding edge of AI, frontier models, and the evolving threat landscape (including AI-enabled adversaries) and translate that into how Zapier defends itself, shapes its product, and advises the company.\n\n - Develop effective ways to communicate, monitor, and lead your teams; keep senior leadership informed on progress, risks, and blockers; and build rapport across Security and the broader company through coaching and mentorship.\n\n - Recommend information security investments to the executive team and own the security narrative.\n\n - Recruit, interview, hire, and onboard top talent — and raise the bar for what an AI-era security org looks like.\n\n\n\n\n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.","compensation":{"compensationTierSummary":"$308.4K – $462.6K • Offers Equity • Offers Bonus • Multiple Ranges","scrapeableCompensationSalarySummary":"$308.4K - $462.6K","compensationTiers":[{"id":"3119a82f-963a-4ec1-bcaa-e4cb4cc74c7a","tierSummary":"$308.4K – $462.6K • Offers Equity • Offers Bonus","title":"United States","additionalInformation":null,"components":[{"id":"3dea4f09-aa27-4d93-b38e-56b3e8f9f372","summary":"$308.4K – $462.6K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":308400,"maxValue":462600},{"id":"89c90ef0-18bc-4acc-94fb-cc2199de62fc","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2cbbc3eb-0b06-48cd-b7bc-cdeac8ef9992","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"1df62217-9b2c-47a4-8365-e3f348f6cb64","tierSummary":"CA$308.4K – CA$462.6K • Offers Equity • Offers Bonus","title":"Canada","additionalInformation":null,"components":[{"id":"c2a78c57-bb1f-4a95-a9d6-8076574a55ae","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"bf73ecb4-de4e-41a4-918b-7798653a6cfa","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"4a3908f1-87ba-4492-801e-b1652ccb8d72","summary":"CA$308.4K – CA$462.6K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":308400,"maxValue":462600}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":308400,"maxValue":462600},{"compensationType":"Bonus","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"375dd701-86ba-45cd-8c24-daff6cc49223","title":"Incident Operations Specialist","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"NAMER","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-10T13:45:21.854+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/zapier/375dd701-86ba-45cd-8c24-daff6cc49223","applyUrl":"https://jobs.ashbyhq.com/zapier/375dd701-86ba-45cd-8c24-daff6cc49223/application","descriptionHtml":"At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Job Posted: July 10th, 2026
Location: NAMER
As Zapier expands into the enterprise market and accelerates AI-driven development, incident management is a front-line function for customer trust and operational reliability. The Incident Operations Specialist role is the engine that keeps the day-to-day operation of Zapier's incident program running — reliably, visibly, and at scale.
You'll report to the Incident Program Manager and operate under their direction, owning the execution of the systems, workflows, and tooling that power incident response across Zapier. You are the person in the operations center: you keep things moving, you surface what's broken, and you use AI to build automation that lets a small team operate like a much larger one.
This isn't a pure engineering role; it's an ops role with technical depth. The right person thinks in systems, writes automation to scale their own work. They use AI as a default, build repeatable workflows, and leave things more reliable than they found them.
The role is particularly exciting because decisions here ripple across Zapier, shaping how we manage a key process that involves the whole company.
You run operations with precision. You keep complex systems running. You understand how incident tooling (incident.io, PagerDuty, observability, integrations, Slack workflows) plugs together, you notice when something breaks before anyone else does, and you fix it. Configuration, routing, escalation paths, on-call schedules — this is your domain.
You build with AI, not just prompt it. You use AI-native tools (Cursor, Claude, Copilot, or similar) as your standard working environment, not as a novelty. You've built repeatable AI-powered workflows — things that keep running when you're offline. You know when an AI output needs verification, and you've built quality checks into your systems. You can quantify how your AI usage has actually changed throughput or quality.
You're technical enough to operate the tools and build custom ones. You're not a software engineer, but you can build custom automations, write SQL to pull from Databricks, configure API integrations, and prototype lightweight AI agents to extend your own capabilities. You operate comfortably in GitLab, Coda, Slack APIs, and observability tools. If a workflow doesn't exist, you build it. If a dashboard is broken, you fix it.
You close the loop. You finish what you start without needing follow-up. Jira reflects reality. Commitments land on time. When something slips, you flag it early; you don't go quiet.
You prioritize ruthlessly. You receive requests from multiple directions. You apply judgment, push back on low-priority work that doesn't align with program goals, and protect your capacity for high-impact operational work. You clearly and quickly escalate trade-offs rather than getting pulled thin.
You understand that incident rotations mean incidents are shared responsibility. You're empathetic with commanders under pressure, give feedback that improves future response without creating friction, and embrace feedback on your own work. You make the whole community better — you don't position yourself as the single point of expertise.
You distill complexity into clarity. You're curious and resourceful. You ask the right questions to understand customer and technical impact, then translate that into plain-language guidance for Support, GTM, and leadership — without losing the signal.
You work async-first. Zapier is 100% remote. You write clearly and proactively. You design your work to be transparent and handoff-ready. You know when to escalate to a live conversation and when to make the call and document it.
Own incident tooling operations. Maintain the reliability and configuration of incident.io, PagerDuty, Slack-based workflows, on-call rotations, and escalation paths. Monitor integrations and automations for issues. Fix what breaks.
Build and maintain AI-powered workflows. Design and ship repeatable automation: incident thread summarization, postmortem draft generation, follow-up triage, severity classification, and data hygiene workflows. Turn one-off experiments into durable systems that compound over time. Keep improving them.
Build and sustain the IC community. Grow and maintain a community of practice for Incident Commanders and Support Leads. Run regular touchpoints, share learnings across incidents, and coach responders on what good looks like. You are a resource others come to — not just a system operator.
Operate data and reporting systems. Build, maintain, and troubleshoot dashboards and reports (Databricks, Grafana, Looker). Ensure data quality, field completeness, and metric accuracy. Surface trends and operational signals to the Incident Program Manager before they become problems.
Maintain documentation and enablement assets. Keep playbooks, templates, and incident guides current and usable under pressure. Flag gaps where program-level guidance needs updating. Be the go-to resource for questions about tooling and process.
Drive continuous improvement. Participate in incidents and postmortem reviews. Identify patterns across incidents. Implement improvements based on hands-on observation. Surface recurring friction to the Incident Program Manager with recommended solutions, not just problems.
Partner across the org. Incidents touch Engineering, Support, GTM, Legal, and Finance. You coordinate across these teams without needing the Program Manager to broker every conversation. You know who to loop in, when, and how to communicate what they need to act.
Support the incident program at scale. As the program expands to cover Support, Legal, PR, and Finance, help onboard and enable new stakeholder groups. Build the infrastructure that lets the program run self-sufficiently — including during your own PTO.
Incident tooling: incident.io, PagerDuty, Slack
Data & Reporting: Databricks, Grafana, Looker, SQL
Observability context: Datadog, Grafana, Prometheus, Opensearch, Graylog
Collaboration: GitLab, Coda, Google Workspace, Jira, Zendesk
AI tooling: Cursor, Zapier AI, Claude, or equivalent
Technical and operational experience
Experience in incident response, technical operations, or a reliability-adjacent role
Hands-on familiarity with incident tooling (incident.io, PagerDuty or equivalent), and Slack-based workflow automation
Comfortable building with SQL and reporting tools (Databricks, Looker, Grafana)
Able to diagnose operational issues using logs, system context, and integration debugging
Can build lightweight automations, configure APIs, and prototype AI workflows — doesn't require an engineer to do it for them
AI fluency (required, not optional)
Demonstrably uses AI in daily work: for drafting, summarizing, building workflows, and triaging
Has built repeatable AI-powered workflows (not just one-off prompts)
Applies verification and judgment to AI outputs — especially in high-pressure incident contexts
Can articulate how their AI usage has improved speed, quality, or operational capacity
Operations and execution
Independently drives problems to resolution when direction is clear but the path requires investigation
Strong attention to detail in configuration, data quality, and documentation
Works visibly — status in public channels, proactive updates, no need to chase
Proven track record of respectfully disagreeing and committing — you raise concerns early, then execute once a decision is made.
Communication and collaboration
Clear written communication across orgs like engineering, support, and ops audiences
Proactive in surfacing risks, blockers, and improvement opportunities
Comfortable pushing back on off-program requests and escalating trade-offs
Able to communicate highly technical incident information to non-technical audiences — Support teams, GTM partners, and leadership — clearly and without jargon.
Incident tooling runs reliably with no surprises. Routing, escalation, and on-call systems behave as expected.
Dashboards and operational reports are accurate, up to date, and trusted by the Incident Program Manager and leadership.
AI-powered workflows measurably reduce manual effort without degrading the quality of what they touch. Automation that saves time at the cost of accuracy or judgment isn't a win.
Work is visible in public channels without prompting. Stakeholders always know what's in motion.
Documentation and playbooks are maintained and usable under pressure.
The program can operate independently during PTO and through role transitions; you've built systems that don't depend on any individual to keep running. Work is documented, config is explained, and runbooks cover the program itself, not just incidents.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
","descriptionPlain":"AI AT ZAPIER\n\nAt Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.\n\nCheck out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.\n\n \n\nJob Posted: July 10th, 2026\n\nLocation: NAMER\n\n\n\n\nHI THERE!\n\nAs Zapier expands into the enterprise market and accelerates AI-driven development, incident management is a front-line function for customer trust and operational reliability. The Incident Operations Specialist role is the engine that keeps the day-to-day operation of Zapier's incident program running — reliably, visibly, and at scale.\n\nYou'll report to the Incident Program Manager and operate under their direction, owning the execution of the systems, workflows, and tooling that power incident response across Zapier. You are the person in the operations center: you keep things moving, you surface what's broken, and you use AI to build automation that lets a small team operate like a much larger one.\n\nThis isn't a pure engineering role; it's an ops role with technical depth. The right person thinks in systems, writes automation to scale their own work. They use AI as a default, build repeatable workflows, and leave things more reliable than they found them.\n\nThe role is particularly exciting because decisions here ripple across Zapier, shaping how we manage a key process that involves the whole company.\n\n - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/\n\n - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/\n\n - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/\n\n - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/\n\n - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/\n\n\nABOUT YOU\n\n - You run operations with precision. You keep complex systems running. You understand how incident tooling (incident.io http://incident.io, PagerDuty, observability, integrations, Slack workflows) plugs together, you notice when something breaks before anyone else does, and you fix it. Configuration, routing, escalation paths, on-call schedules — this is your domain.\n\n - You build with AI, not just prompt it. You use AI-native tools (Cursor, Claude, Copilot, or similar) as your standard working environment, not as a novelty. You've built repeatable AI-powered workflows — things that keep running when you're offline. You know when an AI output needs verification, and you've built quality checks into your systems. You can quantify how your AI usage has actually changed throughput or quality.\n\n - You're technical enough to operate the tools and build custom ones. You're not a software engineer, but you can build custom automations, write SQL to pull from Databricks, configure API integrations, and prototype lightweight AI agents to extend your own capabilities. You operate comfortably in GitLab, Coda, Slack APIs, and observability tools. If a workflow doesn't exist, you build it. If a dashboard is broken, you fix it.\n\n - You close the loop. You finish what you start without needing follow-up. Jira reflects reality. Commitments land on time. When something slips, you flag it early; you don't go quiet.\n\n - You prioritize ruthlessly. You receive requests from multiple directions. You apply judgment, push back on low-priority work that doesn't align with program goals, and protect your capacity for high-impact operational work. You clearly and quickly escalate trade-offs rather than getting pulled thin.\n\n - You understand that incident rotations mean incidents are shared responsibility. You're empathetic with commanders under pressure, give feedback that improves future response without creating friction, and embrace feedback on your own work. You make the whole community better — you don't position yourself as the single point of expertise.\n\n - You distill complexity into clarity. You're curious and resourceful. You ask the right questions to understand customer and technical impact, then translate that into plain-language guidance for Support, GTM, and leadership — without losing the signal.\n\n - You work async-first. Zapier is 100% remote. You write clearly and proactively. You design your work to be transparent and handoff-ready. You know when to escalate to a live conversation and when to make the call and document it.\n\n\nTHINGS YOU'LL DO\n\n - Own incident tooling operations. Maintain the reliability and configuration of incident.io http://incident.io, PagerDuty, Slack-based workflows, on-call rotations, and escalation paths. Monitor integrations and automations for issues. Fix what breaks.\n\n - Build and maintain AI-powered workflows. Design and ship repeatable automation: incident thread summarization, postmortem draft generation, follow-up triage, severity classification, and data hygiene workflows. Turn one-off experiments into durable systems that compound over time. Keep improving them.\n\n - Build and sustain the IC community. Grow and maintain a community of practice for Incident Commanders and Support Leads. Run regular touchpoints, share learnings across incidents, and coach responders on what good looks like. You are a resource others come to — not just a system operator.\n\n - Operate data and reporting systems. Build, maintain, and troubleshoot dashboards and reports (Databricks, Grafana, Looker). Ensure data quality, field completeness, and metric accuracy. Surface trends and operational signals to the Incident Program Manager before they become problems.\n\n - Maintain documentation and enablement assets. Keep playbooks, templates, and incident guides current and usable under pressure. Flag gaps where program-level guidance needs updating. Be the go-to resource for questions about tooling and process.\n\n - Drive continuous improvement. Participate in incidents and postmortem reviews. Identify patterns across incidents. Implement improvements based on hands-on observation. Surface recurring friction to the Incident Program Manager with recommended solutions, not just problems.\n\n - Partner across the org. Incidents touch Engineering, Support, GTM, Legal, and Finance. You coordinate across these teams without needing the Program Manager to broker every conversation. You know who to loop in, when, and how to communicate what they need to act.\n\n - Support the incident program at scale. As the program expands to cover Support, Legal, PR, and Finance, help onboard and enable new stakeholder groups. Build the infrastructure that lets the program run self-sufficiently — including during your own PTO.\n\n\nOUR STACK & TOOLS\n\n - Incident tooling: incident.io http://incident.io, PagerDuty, Slack\n\n - Data & Reporting: Databricks, Grafana, Looker, SQL\n\n - Observability context: Datadog, Grafana, Prometheus, Opensearch, Graylog\n\n - Collaboration: GitLab, Coda, Google Workspace, Jira, Zendesk\n\n - AI tooling: Cursor, Zapier AI, Claude, or equivalent\n\n\nEXPERIENCE AND REQUIREMENTS\n\nTechnical and operational experience\n\n - Experience in incident response, technical operations, or a reliability-adjacent role\n\n - Hands-on familiarity with incident tooling (incident.io http://incident.io, PagerDuty or equivalent), and Slack-based workflow automation\n\n - Comfortable building with SQL and reporting tools (Databricks, Looker, Grafana)\n\n - Able to diagnose operational issues using logs, system context, and integration debugging\n\n - Can build lightweight automations, configure APIs, and prototype AI workflows — doesn't require an engineer to do it for them\n\nAI fluency (required, not optional)\n\n - Demonstrably uses AI in daily work: for drafting, summarizing, building workflows, and triaging\n\n - Has built repeatable AI-powered workflows (not just one-off prompts)\n\n - Applies verification and judgment to AI outputs — especially in high-pressure incident contexts\n\n - Can articulate how their AI usage has improved speed, quality, or operational capacity\n\nOperations and execution\n\n - Independently drives problems to resolution when direction is clear but the path requires investigation\n\n - Strong attention to detail in configuration, data quality, and documentation\n\n - Works visibly — status in public channels, proactive updates, no need to chase\n\n - Proven track record of respectfully disagreeing and committing — you raise concerns early, then execute once a decision is made.\n\nCommunication and collaboration\n\n - Clear written communication across orgs like engineering, support, and ops audiences\n\n - Proactive in surfacing risks, blockers, and improvement opportunities\n\n - Comfortable pushing back on off-program requests and escalating trade-offs\n\n - Able to communicate highly technical incident information to non-technical audiences — Support teams, GTM partners, and leadership — clearly and without jargon.\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - Incident tooling runs reliably with no surprises. Routing, escalation, and on-call systems behave as expected.\n\n - Dashboards and operational reports are accurate, up to date, and trusted by the Incident Program Manager and leadership.\n\n - AI-powered workflows measurably reduce manual effort without degrading the quality of what they touch. Automation that saves time at the cost of accuracy or judgment isn't a win.\n\n - Work is visible in public channels without prompting. Stakeholders always know what's in motion.\n\n - Documentation and playbooks are maintained and usable under pressure.\n\n - The program can operate independently during PTO and through role transitions; you've built systems that don't depend on any individual to keep running. Work is documented, config is explained, and runbooks cover the program itself, not just incidents.\n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.","compensation":{"compensationTierSummary":"$119K – $178.5K • Offers Equity • Offers Bonus • Multiple Ranges","scrapeableCompensationSalarySummary":"$119K - $178.5K","compensationTiers":[{"id":"392c5219-c052-4a77-827c-d7a2688c72b7","tierSummary":"$119K – $178.5K • Offers Equity • Offers Bonus","title":"United States","additionalInformation":null,"components":[{"id":"5f01350b-84f0-4ac8-9da3-bd0f0a456fa3","summary":"$119K – $178.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":119000,"maxValue":178500},{"id":"73f692f1-a31d-44cb-83b8-42b046410055","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b17d5e1c-ffa3-4c76-b9d5-085cd39eb42e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"60430ec4-d072-4f3d-a174-108a1fd9800a","tierSummary":"CA$108.2K – CA$162.3K • Offers Equity • Offers Bonus","title":"Canada ","additionalInformation":null,"components":[{"id":"fac943a6-bd8d-45d7-871a-b9bd486b589c","summary":"CA$108.2K – CA$162.3K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":108200,"maxValue":162300},{"id":"7bac6d18-d8cb-4806-a571-69809b6d30d5","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"978525e6-f381-4faa-a893-eeb3f98db069","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":119000,"maxValue":178500},{"compensationType":"Bonus","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"28ec7ca4-234c-464d-97ee-f96e9956d1ce","title":"Lead Technical Recruiter","department":"People","team":"People","employmentType":"FullTime","location":"NAMER","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-05T20:54:11.204+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/zapier/28ec7ca4-234c-464d-97ee-f96e9956d1ce","applyUrl":"https://jobs.ashbyhq.com/zapier/28ec7ca4-234c-464d-97ee-f96e9956d1ce/application","descriptionHtml":"At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Job posted: 8/5/2026 (we will be accepting applications through 8/14/2026)
Location: Americas
Hi there! I’m Jaime, and I lead global recruiting for Zapier’s technical and product-building teams. We’re hiring an Americas-based Lead Technical Recruiter to join our team. We’re a highly tenured, technically savvy group that cares deeply about landing exceptional talent and creating thoughtful, transparent experiences for every candidate. We do this while leveraging AI tooling to change the way we’re working.
This is an exciting role for a recruiter who operates beyond their own req load. You’ll shape talent strategy for an entire department, partner closely with senior leaders, and help define how our team uses AI and scalable process innovation to do our best work.
As a Lead Technical Recruiter, you’ll drive talent strategy across complex technical hiring needs while helping improve the systems, partnerships, and operating rhythms that make great hiring possible at scale. This role matters because it expands our ability to support high-stakes technical hiring with stronger strategy, clearer stakeholder guidance, and more durable recruiting processes.
In the spirit of Default to Transparency: we’ll be extremely picky about who we hire for this role. We care less about titles held and more about what you’ve accomplished, and how you achieved it. Below are some of the skills, behavoirs and experiences you have to be successful.
Significant, senior-level full-cycle technical recruiting experience. You’ve had ownership of hiring strategy beyond your own reqs or for complex pieplines. Ideally this is across various engineering disciplines including Applied AI, Software Engineering, Infrastructure, and Security.
Strategic operational and systems thinking. You have strong operational instincs that connect recruiting to business outcomes, along with solid systems mindset to create efficent, future-looking talent plans (comp analysis, competitive positioning, org-level market mapping) and process, not just fills reqs. This also means you anticipate problems before they surface.
Trust building with senior leaders and TA peers. You’re savvy at building strong relationships with peers and key leaders that enables you to partner and influence on complex hiring scenarios, and build alignment around a recommendation rather than just presenting one.
High AI fluency, ready to lead with it. Our team is on the leading end of AI fluency and usage. Ideally, yours is be on par or better. That said, learning mindset, excitment around AI, and a solid understanding of usage fundamentals is more important. At minimum, you should be using AI as a core part of how you work.
Driving results without a title. You know how to drive results regardless of if you own the work direclty or if its been delegated. That means knowing how to mentors and coaches peers and holding stakeholders accountable.
Strong opinions loosely held. As a subjec matter expert, you hold strong opinions based on data, experience, and desired outcomes, but you are know how/when to flex when presented with additional details, context, or ideas.
Resourceful with ambiguity. You know how to connect the dots and don’t feel stalled when you have limited information. You know how to create plans that are good enough to move forward vs. the perfect solution, and are comfortable pivoting quickly. You’re tied to outcomes, not projects.
Champion for diversity hiring & inclusive interview practices . You know how to advocation for and build diverse talent pools, and can shape process at the team/department level, not just their own interviews.
Advise hiring managers, directors, and executives on talent strategy and complex technical hiring decisions.
Drive talent intelligence and market mapping that informs acquisition strategy for an entire department or vertical.
Use AI to design repeatable workflows, improve recruiting outputs, and increase team efficiency.
Build future-looking recruiting plans, including compensation analysis and competitive positioning recommendations.
Partner across recruiting, operations, and hiring teams to solve process bottlenecks and improve hiring effectiveness.
Lead AI transformation, process improvement, and high-impact projects that improve candidate experience, stakeholder satisfaction, and recruiting systems at scale.
Mentor teammates through hands-on problem-solving and help raise the overall capability of the technical recruiting team.
Lead talent brand initiatives for your vertical, from events to platform presence to targeted attraction campaigns, aligned to Zapier’s broader EVP.
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.
Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
","descriptionPlain":"AI AT ZAPIER\n\nAt Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.\n\nCheck out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.\n\n \n\nJob posted: 8/5/2026 (we will be accepting applications through 8/14/2026)\n\nLocation: Americas\n\n\n\nHi there! I’m Jaime https://www.linkedin.com/in/jonofre/, and I lead global recruiting for Zapier’s technical and product-building teams. We’re hiring an Americas-based Lead Technical Recruiter to join our team. We’re a highly tenured, technically savvy group that cares deeply about landing exceptional talent and creating thoughtful, transparent experiences for every candidate. We do this while leveraging AI tooling to change the way we’re working.\n\nThis is an exciting role for a recruiter who operates beyond their own req load. You’ll shape talent strategy for an entire department, partner closely with senior leaders, and help define how our team uses AI and scalable process innovation to do our best work.\n\nAs a Lead Technical Recruiter, you’ll drive talent strategy across complex technical hiring needs while helping improve the systems, partnerships, and operating rhythms that make great hiring possible at scale. This role matters because it expands our ability to support high-stakes technical hiring with stronger strategy, clearer stakeholder guidance, and more durable recruiting processes.\n\n - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/\n\n - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/\n\n - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/\n\n - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/\n\n - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/\n\n\n\n\nABOUT YOU\n\nIn the spirit of Default to Transparency: we’ll be extremely picky about who we hire for this role. We care less about titles held and more about what you’ve accomplished, and how you achieved it. Below are some of the skills, behavoirs and experiences you have to be successful.\n\n - Significant, senior-level full-cycle technical recruiting experience. You’ve had ownership of hiring strategy beyond your own reqs or for complex pieplines. Ideally this is across various engineering disciplines including Applied AI, Software Engineering, Infrastructure, and Security.\n\n - Strategic operational and systems thinking. You have strong operational instincs that connect recruiting to business outcomes, along with solid systems mindset to create efficent, future-looking talent plans (comp analysis, competitive positioning, org-level market mapping) and process, not just fills reqs. This also means you anticipate problems before they surface.\n\n - Trust building with senior leaders and TA peers. You’re savvy at building strong relationships with peers and key leaders that enables you to partner and influence on complex hiring scenarios, and build alignment around a recommendation rather than just presenting one.\n\n - High AI fluency, ready to lead with it. Our team is on the leading end of AI fluency and usage. Ideally, yours is be on par or better. That said, learning mindset, excitment around AI, and a solid understanding of usage fundamentals is more important. At minimum, you should be using AI as a core part of how you work.\n\n - Driving results without a title. You know how to drive results regardless of if you own the work direclty or if its been delegated. That means knowing how to mentors and coaches peers and holding stakeholders accountable.\n\n - Strong opinions loosely held. As a subjec matter expert, you hold strong opinions based on data, experience, and desired outcomes, but you are know how/when to flex when presented with additional details, context, or ideas.\n\n - Resourceful with ambiguity. You know how to connect the dots and don’t feel stalled when you have limited information. You know how to create plans that are good enough to move forward vs. the perfect solution, and are comfortable pivoting quickly. You’re tied to outcomes, not projects.\n\n - Champion for diversity hiring & inclusive interview practices . You know how to advocation for and build diverse talent pools, and can shape process at the team/department level, not just their own interviews.\n\n\n\n\nTHINGS YOU’LL DO\n\n - Advise hiring managers, directors, and executives on talent strategy and complex technical hiring decisions.\n\n - Drive talent intelligence and market mapping that informs acquisition strategy for an entire department or vertical.\n\n - Use AI to design repeatable workflows, improve recruiting outputs, and increase team efficiency.\n\n - Build future-looking recruiting plans, including compensation analysis and competitive positioning recommendations.\n\n - Partner across recruiting, operations, and hiring teams to solve process bottlenecks and improve hiring effectiveness.\n\n - Lead AI transformation, process improvement, and high-impact projects that improve candidate experience, stakeholder satisfaction, and recruiting systems at scale.\n\n - Mentor teammates through hands-on problem-solving and help raise the overall capability of the technical recruiting team.\n\n - Lead talent brand initiatives for your vertical, from events to platform presence to targeted attraction campaigns, aligned to Zapier’s broader EVP.\n\n\n\n\nHOW TO APPLY\n\nAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.\n\nEducation is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.\n\nAfter you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!\n\nZapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct https://zapier.com/jobs/zapier-code-of-conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.\n\nZapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here https://zapier.com/legal/data-privacy.\n\nZapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.\n\n\n\n\n\n\nAPPLICATION DEADLINE:\n\nThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.\n\nEven though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.","compensation":{"compensationTierSummary":"$143.9K – $215.9K • Offers Equity • Offers Bonus • Multiple Ranges","scrapeableCompensationSalarySummary":"$143.9K - $215.9K","compensationTiers":[{"id":"cb1c20ea-8fb1-4ef9-a322-f6fb64c8121b","tierSummary":"Salary $143.9K – $215.9K • Offers Equity • Offers Bonus","title":"USA","additionalInformation":null,"components":[{"id":"a949d076-6cbb-4013-8a97-c26eb8ef4b15","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"2bf9986c-ef7b-4aba-a1c3-2721deda93fd","summary":"Salary $143.9K – $215.9K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":143900,"maxValue":215900},{"id":"ba78fa79-eddb-4357-9980-11595b1b6cc7","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]},{"id":"3c84e1bc-4cf1-46a6-8ace-2255ebf9eab8","tierSummary":"Salary CA$143.9K – CA$215.9K • Offers Equity • Offers Bonus","title":"Canada","additionalInformation":null,"components":[{"id":"21d71d20-453d-468e-9c68-e36030655b78","summary":"Salary CA$143.9K – CA$215.9K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":143900,"maxValue":215900},{"id":"55ba7809-a78d-444b-aa0a-d09929cd236d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"681d8e43-1c13-4c39-84e2-d313cc4e6c93","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":143900,"maxValue":215900},{"compensationType":"Bonus","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}}],"apiVersion":"1"}