IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
At Zello we’re looking for a dynamic Enterprise Account Executive with experience engaging, qualifying, and closing enterprise deals across a variety of industries. Joining now means you’ll spearhead an external-facing sales function in a largely untapped market that urgently needs modern, real-time voice communication—exactly what Zello delivers. You’ll enjoy first-mover advantage, shaping the playbook, influencing pricing, and owning relationships. The role offers uncapped earnings tied to clear, fast-ROI outcomes for customers and direct visibility with leadership.
You’ll drive new business through targeting enterprise accounts.
You’ll own the strategy around negotiating and closing prospects in complex sales cycles.
You will be responsible for building and maintaining strong relationships with key stakeholders, understanding their unique communication needs, and effectively presenting and selling Zello's solutions to address those needs.
You’ll work closely with Zello’s customer and solutions teams to discover clients’ needs, outline how Zello could function in their environment, and run proof-of-concept trials to prove out Zello’s capabilities.
You will consistently meet or exceed quarterly and annual sales targets.
You have 5 + years of technology solution-based selling to enterprise accounts
You view each conversation as an opportunity to explain and demonstrate Zello’s value
You’re self-motivated, results-oriented, and comfortable working independently.
You exhibit exceptional communication and presentation skills, both written and verbal, which allow you to establish credibility and rapport with C-level executives and other decision-makers
You are comfortable presenting complex solutions to technical and non-technical audiences
You demonstrate strong communication skills and act with competitive urgency when following up with prospects
You have worked cross functionally with sales engineering, product, and development to meet customer needs
You have experience selling software or hardware products that support the frontline worker
You have a strong understanding of enterprise sales cycles, procurement processes, and complex deal structures
You are willing to travel as needed to represent Zello at client sites and events.
You have a 4-year college degree
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.
IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
Zello keeps frontline teams connected with instant push-to-talk voice. Our customer base across Europe, the Middle East, Africa, and Asia-Pacific is growing faster than separate sales and support queues can keep up with. This role owns the inbound experience for those customers end to end, from the first pricing question to the first support ticket, so new customers buy faster and stay longer. You'll be based in Munich, report to our Sales Leader EMEA, and work closely with our Account Executives, Support, and Customer Success teams.
Have owned inbound EMEA and APAC leads end to end, responding to every new inquiry within one business day and converting at least 20% of qualified leads into paying customers.
Have closed a steady monthly run-rate of new SMB deals and plan upgrades, with every opportunity tracked accurately in HubSpot.
Have resolved at least 80% of support tickets on first contact, with customer satisfaction at or above team target.
Have built a library of macros, setup guides, and FAQ answers that measurably reduced repeat tickets on the most common topics.
Have handed off at least 10 qualified expansion opportunities to Account Executives, becoming a reliable source of enterprise pipeline.
Respond to inbound inquiries, demo requests, and trial sign-ups from across EMEA and APAC, qualify them, and close SMB deals and plan upgrades.
Run demos and onboarding calls in English, showing frontline teams how Zello fits the way they already work.
Work the support queue in HubSpot: troubleshoot account, channel, and device issues across Android, iOS, rugged handsets, and PTT accessories.
Escalate what you can't solve to Tier 2 and Engineering with clean reproduction steps, and close the loop with the customer.
Keep HubSpot accurate, with every contact, deal, and ticket logged and a clear next step.
Spot customers outgrowing self-serve and hand them to Account Executives with the context they need to win.
Turn recurring questions into help content and macros, and feed customer feedback back to Product.
You've spent 2+ years in a role that combined selling and supporting customers, such as inside sales, SaaS support, or customer success, and can point to deals you closed and customers you kept.
You speak and write fluent English. Another language is a plus.
You're based in Munich, or ready to be.
You troubleshoot hands-on: you're comfortable setting up Android and iOS devices, two-way radios or rugged handsets, and working through Wi-Fi, LTE, or Bluetooth issues until it works.
You've worked in HubSpot or a comparable CRM and ticketing tool, and you keep your records clean without being chased.
You explain technical things in plain language to people who aren't technical, like a warehouse supervisor or a dispatcher mid-shift.
You follow through: when you tell a customer you'll get back to them, you do, and they remember it.
You raise problems early and share what you learn, so the next ticket or deal goes faster for the whole team.
A pure support role measured only on ticket volume. Sales outcomes are half the job.
An enterprise Account Executive role. Large, multi-stakeholder deals go to the AE team.
A Tier 3 engineering role. You diagnose and escalate; you don't fix code.
A people management role.
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.
IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
Zello gives frontline workers instant, voice-first communication, and we are growing fast into the enterprise. Our product team can only take on one large, ambiguous initiative at a time today. We are hiring a hands-on Senior Product Manager to lead our biggest cross-product bet: bringing our consumer and Zello Work product lines together while optimizing for enterprise growth.
Have owned the combination of Zello's consumer and Zello Work product lines end to end, with the plan approved by the end of Q1 and the first milestone shipped by Q2.
Have run a second large, ambiguous initiative in parallel, so Product moved from one major bet at a time to two or more.
Have raised the bar for product thinking across the team by teaching new skills and ways of working.
Lead the strategy and execution for unifying the consumer and Zello Work product lines, from problem framing through shipped milestones.
Run multiple complex workstreams at once, keeping clarity, quality, and follow-through on each.
Partner daily with design, engineering, and data to turn ambiguous, high-stakes problems into shipped product.
Talk directly with enterprise customers and senior stakeholders to get to the underlying problem, and guide those conversations toward outcomes.
Prioritize ruthlessly across Android, iOS, web, and backend, focused on the highest-impact opportunities for users.
Set the example for problem framing, discovery, and decision-making, and coach the other PMs on the team.
Use AI tools in your day-to-day product work and look for new ways to bring AI into how the team operates.
You have 7+ years of product management experience, including leading initiatives from 0 to 1 without heavy oversight.
You set direction, not just deliver. You can point to times you zoomed out, found the highest-impact opportunity, and brought clarity when the path was ambiguous.
You lead with the problem before the solution, pull in the right people early, and move with urgency once the problem is clear.
You build strong rapport with customers and hold your ground with enterprise buyers and executives, handling pushback without losing the room.
You do the hard product work yourself, and can go deep on the decisions, tradeoffs, and details behind your past work.
You are fluent in how software gets built and reason about feasibility and tradeoffs with engineers, without trying to own the technical design.
You push back when consensus would weaken the user outcome, and you uplevel the people around you by asking better questions.
A process role. This is not about defining Jira workflows; it's about driving product thinking and outcomes.
A coding role. You'll be technically fluent, but engineering owns the build.
A people-management role. You'll mentor PMs, with no direct reports.
A big-company PM seat with large teams and heavy tooling. You'll work lean, alongside 4 PMs and 3 designers.
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.
IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
Zello gives frontline teams in logistics, aviation, retail, transportation, and utilities instant push-to-talk voice on the devices they already carry. We're hiring an Enterprise Account Executive to win and expand multi-site frontline organizations across EMEA and help turn our enterprise motion into something repeatable. You'll report to the Head of Sales EMEA.
Closed at least three new multi-site enterprise logos in EMEA, each with a defined path from pilot to full rollout.
Built and held a qualified pipeline of 3-4x your quarterly target in HubSpot, with your forecast landing within 10% of actual.
Converted at least two pilots or self-serve teams into enterprise agreements covering multiple sites or countries.
Co-sold at least one deal end-to-end with a channel partner and documented the playbook for the team.
Fed structured win/loss and customer feedback into Product, with at least one insight shaping the roadmap.
Own the full enterprise sales cycle, from first discovery call to signature, multi-threading across operations, IT, security, and procurement.
Prospect into target accounts in aviation, ground handling, logistics, retail, transportation, and utilities alongside SDRs and Marketing.
Run structured pilots with Solutions Engineers, agreeing success criteria with the customer up front and driving to a commercial decision.
Qualify with MEDDPICC and keep HubSpot deal records, next steps, and forecast current every week.
Work through EMEA procurement, security, and data-protection reviews (GDPR, DPAs) with Legal and Security.
Partner with Customer Success and Account Management for clean handoffs and planned expansion.
Work with channel partners and resellers to extend reach in markets where they lead.
Travel for key customer meetings, site visits, and events across EMEA as deals require.
You've spent 5+ years closing B2B SaaS deals, at least 3 of them selling enterprise in EMEA, ideally to operations leaders in frontline or field-heavy industries.
You build your own pipeline and can point to deals you originated, not just ones you inherited.
You run a disciplined process: you qualify hard, walk away from bad deals early, and leadership trusts your forecast.
You get complex buying groups to a decision by aligning operations, IT, security, and procurement around a clear business case.
You reduce friction for the people around you. SEs, SDRs, and CSMs want to work your deals.
You turn losses into lessons and share them with the team instead of keeping them to yourself.
You've worked in HubSpot or a comparable CRM and use call intelligence tools like Gong to improve your craft.
You work fluently in English. Additional European languages are a plus.
A high-velocity SMB role. Smaller teams buy through our product-led, self-serve motion.
A pure account management role. Your focus is new logos and landing enterprise expansion.
A people management role. You're an individual contributor.
A role where pipeline is handed to you. You co-own pipeline generation.
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.
IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
Zello is the push-to-talk platform that connects millions of frontline workers, and the AI & Data team builds the agent systems that run the business behind it. We have more high-value AI work than we have capacity to build, and we need someone who can both ship it and hold a real engineering standard around it. You would be the person who makes our agent work genuinely engineered - tested, reviewed, monitored - and who raises how everyone here builds.
Shipped and operated production agent systems that people across Zello use every day
Made evals-driven development the team's default, so every agent ships with an eval suite and monitoring
Owned the code review bar for agent work and raised the standard it is held to
Measurably levelled up teammates' engineering craft through review, pairing and coaching
Cut the time it takes to move an agent from prototype to production
Build LLM-backed systems end to end and put them in front of people who are not engineers
Design eval suites and monitoring before shipping, not after something breaks
Review agent pull requests and explain why a design will or will not hold up
Operate what you ship: triage drift, chase down silent failures, fix root causes
Set engineering conventions the team actually adopts - testing, structure, error handling
Pair with and coach teammates who are strong analysts and newer to software craft
Tell us when AI is the wrong tool for a problem, before we build it
You learned to program properly, and you can reason about code you did not write
You build things nobody asked you to build
You treat tests and evals as part of shipping, not as cleanup afterwards
You give code review feedback people act on, and you coach rather than direct
You connect engineering standards to outcomes rather than to taste
You hold a high bar without making people feel small about it
You have operated production systems that other people depended on
Not a research role. No papers, no training models from scratch
Not a front-end or product design role. The interfaces here are internal and functional
Not a management track. This is an individual contributor seat with real influence over how the team builds
Not a prompt-engineering role. This is software engineering applied to AI systems
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.
IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
Zello is looking for a Social Media & Content Specialist to own and grow our brand presence across LinkedIn, Instagram, Facebook, X, and TikTok. This role sits within the Marketing team and works cross-functionally to bring Zello's product, people, and culture to life online — through compelling content, short-form video, and a sharp, data-informed strategy.
If you're someone who thinks in content formats, gets excited about performance data, and knows how to tell a story that resonates with a real audience, we'd love to meet you.
Built and executed a social content calendar that drives consistent, measurable growth in reach, impressions, and follower acquisition across all platforms
Grown organic engagement meaningfully across social platforms
Produced short-form video content that consistently outperforms benchmarks and has become a core driver of Zello's social performance
Launched influencer partnerships that contributed to the enterprise pipeline
Become the go-to collaborator for product launches, events, and campaigns — ensuring Zello shows up consistently and compellingly at every key moment
Established Zello's executive and team voices as credible thought leaders in frontline communication and connected worker technology
Social Media Management & Strategy
Own and execute Zello's social content calendar across LinkedIn, Instagram, TikTok, Facebook, and X — maintaining a consistent publishing cadence that drives growth
Apply a data-first approach to platform strategy, continuously testing content formats, posting cadence, and tactics to improve engagement, CTR, and organic performance
Research and implement emerging platform best practices to maximize reach without paid spend
Monitor competitor activity and industry trends to keep Zello's content relevant and differentiated
Build a curated network of relevant influencers and content creators aligned with Zello's target industries and brand values — developing a framework for outreach, collaboration structure, and performance measurement
Video Content Creation & Production
Plan, script, film, and edit short-form video content optimized for social platforms
Produce promotional video content for marketing assets — blogs, whitepapers, product features — that drives traffic and supports campaign goals
Showcase the human side of Zello through team, culture, and company storytelling
Repurpose existing video assets into social-ready clips to maximize output and content longevity
Analytics, Reporting & Optimization
Track and report on key performance metrics monthly — impressions, reach, engagement rate, CTR, follower growth — and translate data into clear, actionable recommendations
Use performance insights to continuously refine content strategy
Present findings to the broader marketing team to ensure social is aligned with company goals and contributing to pipeline and brand awareness
Cross-Team Collaboration, Campaigns & Events
Partner with product and marketing teams to build social content plans for product launches and feature releases — translating technical features into content that resonates with Zello's buyers and end users
Support executive and team-led content to position Zello as a thought leader in frontline communication and connected worker technology — drawing on insights from Product, Customer Success, and Leadership
Turn case studies, interviews, and real-world use cases into compelling social content that builds trust and credibility with target audiences
Capture and distribute real-time social content at trade shows, conferences, and company events — planning pre/during/post coverage across relevant platforms
You've managed social media accounts and have a track record of measurable organic growth — you know what moved the needle and why
You're a natural storyteller who can translate complex or technical ideas into content that connects with a real audience — whether it's a 15-second TikTok or a LinkedIn carousel
You treat every piece of content as a hypothesis — you post, measure, learn, and adjust without being precious about it. Testing and iterating is just how you work
You're comfortable in front of and behind the camera — you can plan, shoot, and edit short-form video without a full production team
You make other people's stories better. You're as good at pulling a compelling narrative out of a CS call or a product demo as you are at writing the caption — and you know how to bring cross-functional partners along with you
You communicate what the data means, not just what it says — you can turn a metrics report into a clear recommendation your team can act on
You're organized and self-directed — you can manage a content calendar, multiple projects, and competing deadlines without dropping the ball
You're always testing something — new formats, new hooks, new ways to reach the right people. Curiosity about platforms isn't a nice-to-have for you, it's just how you operate
A pure paid media marketing or brand role — our focus here is organic content, brand storytelling, and genuine online engagement driving business outcomes
A pure copywriting role — video creation and production is a core part of this job
A siloed position — you'll be working closely across teams and need to be comfortable with cross-functional collaboration
A set-it-and-forget-it job — if you're not energized by reviewing performance data and iterating on what you're making, this won't be the right fit
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.
IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
Zello keeps frontline teams connected with instant voice, on a platform trusted by public safety, healthcare, utilities, and large retail. Our Security Engineering function has proven that AI can multiply security signal: our AI security reviewer is now our largest source of findings. The bottleneck has moved from detection to triage and remediation. You'll be the second security engineer, splitting an operate/build rotation with the Director of Security Engineering and building the automation that lets security scale without scaling headcount.
Have completed Zello's Google Cloud hardening project, including the long-standing items that had been open for more than six months.
Have set the direction for and shipped supply chain security: SCA, SAST, and secrets scanning running in CI across our primary repos and blocking on High/Critical findings, plus package inventory and malicious-package scanning.
Have launched a vulnerability triage pipeline within six months that deduplicates, scores, and routes findings to owning teams, and auto-triages at least half of incoming findings by month twelve.
Have helped turn the vulnerability backlog net-negative and brought High/Critical findings open past SLA to zero, with the AI security agent tuned so its findings arrive already triaged.
Take your turn on interrupt duty (findings triage, access questions, incidents, and customer security assessments), then swap to protected build time.
Tune the AI security reviewer and triage agents, and decide which calls stay with a human owner.
Build the intake pipeline that routes findings from the AI reviewer, bug bounty, pen tests, and audits to the teams that own the code, with SLA clocks per severity.
Lead the Google Cloud hardening project across IAM, org policy, and workload configuration.
Choose and roll out code scanning and supply chain controls in GitHub and CI/CD, and make sure engineers can act on what the scanners find.
Review code and designs that touch authorization, identity, and tenancy, and push fixes through Platform, Web, and Backend teams.
Write the runbooks and requirements that let anyone on the team run a security process without you.
You've built and shipped security automation in code, and you can walk us through something you wrote that still runs in production.
You've applied LLMs or agents to real security work, and you have opinions about where AI output needs a human owner.
You can read application code and spot an exploitable authorization, identity, or secrets flaw, then explain it to the team that has to fix it.
You've rolled out security scanning in CI and turned the results into fixes, not just dashboards.
You've secured IAM and workloads in a major cloud. GCP is ideal; AWS or Azure is fine.
You get fixes shipped by teams you don't manage, and engineers describe working with you as straightforward.
You learn fast and go broad. You're comfortable moving between incident mode and build mode in the same week.
A people management role or the first step toward building a large security team.
A GRC or compliance role. Governance and audit programs sit with our CISO.
A 24/7 SOC role. Off-hours infrastructure monitoring stays with our MDR partner.
An IT helpdesk role. Day-to-day SaaS provisioning belongs to Ops.
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.
IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
Zello keeps frontline and deskless teams connected through voice-first, push-to-talk communication. Behind that business sits HubSpot, and today it runs on workarounds: automations patched by hand, integrations that break quietly, and data quality nobody owns end to end. This role exists to own the CRM as a system, so that revenue decisions rest on data people trust and the AI automations we are building can actually run on it.
You would be one of two people on the Revenue Operations team, reporting directly to the Chief Revenue Officer. The other seat owns forecasting and analysis. You own the systems those numbers come out of.
Inventoried and rebuilt the HubSpot workflows and automations the business depends on, each one documented with its owner and its dependencies, and retired the manual patches holding them together.
Established a CRM data quality standard that holds: required fields defined by object and stage, a weekly exception report people act on, and stale or incomplete records down to an agreed threshold.
Rebuilt and instrumented the integrations between HubSpot and the rest of the stack, so data moves without manual reconciliation and a failed sync raises an alert instead of being discovered three weeks later.
Made the CRM solid enough to build AI on, with at least two AI-driven go-to-market automations running in production against HubSpot data and no human correcting them in the loop.
Taken ownership of the RevOps intake queue with a published response standard, so Sales, Customer Success, and Marketing get answers without escalating to leadership.
Own HubSpot as the administrator of record: workflows, objects and properties, lifecycle stages, list architecture, permissions, and sequences.
Own the data flowing in and out of the CRM, including the integrations with the website, Gong, Aircall, billing, and our BI layer in Omni.
Find the root cause when data goes wrong, and build the recurring audit that catches it next time rather than cleaning it up by hand again.
Build and maintain automations with APIs, webhooks, and light scripting where native HubSpot tooling runs out.
Partner with the AI and Data team on the data structures and field integrity that AI-driven go-to-market automations depend on.
Run the RevOps request queue for Sales, Customer Success, and Marketing, and decide what gets fixed properly versus worked around.
Hold the data standard when a team wants an exception, and explain the tradeoff in terms of what it costs downstream.
Support lead and list operations, from event intake through upload, so records enter the CRM clean.
You have administered HubSpot hands-on in a revenue operations context, and you can walk through a workflow architecture you built and what you would do differently now.
You bring 2 to 4 years in RevOps, SalesOps, or CRM operations, ideally in B2B SaaS.
You fix the cause rather than the symptom, and you build the check that catches the problem next time instead of doing the cleanup twice.
You have connected a CRM to other systems through APIs, webhooks, or an integration platform, and you know how those connections fail.
You ship the fix that solves this quarter's problem, and you can tell the difference between a system that needs redesigning and one that needs a working solution by Friday.
You hold a standard with people who outrank you, and you say no to the exception without making an enemy of the person who asked.
You notice the broken thing before someone files a ticket about it, and you finish migrations rather than leaving half-cut automations behind.
You use AI in your own work and can say specifically where it saves you time and where you stop trusting it.
A forecasting or analytics seat. Pipeline analysis, forecast modeling, and executive reporting belong to the Senior Revenue Operations Analyst. You make the data those rest on trustworthy.
A management role. This is a hands-on individual contributor seat on a two-person team.
A ticket-taking administrator seat. You are expected to decide what gets fixed permanently, not just service the queue.
A data engineering or platform role. Warehouse architecture, dbt, and the AI platform are owned by the AI and Data team, and you partner with them rather than owning that layer.
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.
IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
At Zello, we keep frontline workers connected through instant, voice-first communication. Behind that mission is a People team focused on creating an exceptional employee experience and helping our organization grow.
We're a four-person People team supporting approximately 85 Zellonauts, and we're building an AI-enabled People function that scales with our business.
We're looking for a Senior People Operations Generalist who loves making things work better. Someone who takes pride in operational excellence, enjoys solving complex problems, and gets excited about building smarter systems and processes.
You'll own the operational foundation of our People function, including payroll, benefits, HRIS, compliance, and the employee lifecycle. You'll also have the autonomy to challenge how things work today, introduce new technology, and create solutions that make work easier for employees and the People team.
You'll work directly with our VP of People, have meaningful ownership over how we operate, and see the impact of your work across Zello.
If you love bringing order to complexity, take pride in getting the details right, and find yourself thinking, \"There has to be a better way to do this,\" we'd love to meet you.
Owned reliable People operations: Independently managed payroll, benefits, HRIS, and employee lifecycle processes with strong accuracy, compliance, and controls, allowing the VP of People to step out of day-to-day operations.
Built smarter, scalable processes: Automated or AI-enabled at least five recurring processes, reducing manual work by 10+ hours monthly with appropriate quality checks.
Improved the employee experience: Elevated onboarding to help new hires ramp more effectively and improved employee access to People information through simpler workflows and self-service resources.
Advanced our People technology: Delivered a recommendation on our HRIS/payroll transition and, if approved, led operational implementation toward our target go-live.
Strengthened our operational foundation: Documented at least 90% of recurring People Operations processes, improved audit readiness, and reduced dependency on individual knowledge.
Run reliable People operations: Own semi-monthly multi-state payroll, benefits and 401(k) administration, leaves of absence, HRIS administration, and employee lifecycle processes with strong accuracy and controls.
Build smarter systems: Own HRIS workflows, configuration, reporting, and data integrity. Use AI and automation to streamline processes while maintaining appropriate checks for accuracy and confidentiality.
Manage compliance and operational risk: Coordinate state employment registrations, filings, I-9/E-Verify, immigration cases with outside counsel, and international employment administration. Anticipate issues, maintain accurate records, and resolve problems at the root cause.
Drive our HRIS evolution: Help evaluate, select, and implement our next HRIS/payroll platform, building project plans, managing milestones, and coordinating with Finance, IT, and external partners.
Elevate the employee experience: Partner with Recruiting, IT, and managers to improve onboarding, simplify employee-facing processes, and make People information easier to find and use.
Support People programs: Manage the operational execution of performance reviews, compensation cycles, and other recurring People initiatives.
Own outcomes, not just tasks: Independently establish priorities, anticipate risks, bring recommendations, and drive initiatives through completion without waiting for direction.
An experienced operational owner. You bring meaningful hands-on People Operations experience, including independently managing multi-state U.S. payroll, benefits, and HR systems.
Analytical and detail-oriented. You are comfortable with spreadsheets, reconciliations, and complex data. You establish controls that catch errors before they impact employees and take accountability for resolving issues.
Naturally proactive. You don't wait for someone to establish every next step. You build plans, anticipate challenges, and bring thoughtful solutions and recommendations.
Systems-minded and AI-forward. You've improved or automated recurring processes and are excited to use technology to make work more effective. You know when to trust automation and when to validate the output.
Pragmatic and adaptable. You understand the importance of compliance but can navigate ambiguity, balance competing priorities, and exercise sound judgment.
Energized by growth. You genuinely enjoy hands-on People Operations and thrive in an environment where you can improve existing processes and build what comes next.
An HR business partner role. Manager coaching and employee relations sit with the VP of People, though there's room to grow into that work.
A people management role. This is an individual contributor seat.
A remote role. We work together in our Austin office four days a week.
A keep-the-lights-on role. You'll be expected to rebuild processes, not just run them.
Experience leading an HRIS or payroll implementation.
Experience coordinating immigration, international employment, or complex leaves.
Experience building AI-enabled workflows or employee self-service tools.
Experience improving onboarding or employee programs.
Experience in a startup or scale-up environment.
Real ownership: You'll have the autonomy to improve how our People function operates, not simply maintain existing processes.
Meaningful impact: You'll work directly with our VP of People and influence systems and experiences that touch every employee at Zello.
Room to build: We're investing in AI, automation, and better technology, giving you the opportunity to shape how People Operations evolves as we grow.
A career in operations: You can deepen your expertise and expand your impact without needing to move into strategic HR business partnering or people management.
A collaborative environment: We're based in Austin and work together in our office four days a week.
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.